ever bought from ICE.com before? please share your experiences.

[deeplove]

thanks. thinking about getting my mom something for mother's dad. Would GREATLY appreciate your feedback.

[goffeebeans]

I'd say look at the sizing that they give carefully. Items appear to be much bigger than they actually are and depending on the item the colours may be slightly different. Ordered a necklace with a sapphire stone. The site showed the stone to look like a regular sapphire but when it arrived, it was a milky opaque blue colour.

[deeplove]

really? different colour. Did you complain?

did it specifically say in the listing it would be pink? or you assumed it would be pink (considering sapphire is usually pink and the picture showed it was pink)?
thanks

[goffeebeans]

really? different colour. Did you complain?

did it specifically say in the listing it would be pink? or you assumed it would be pink (considering sapphire is usually pink and the picture showed it was pink)?
thanks

Like i ordered this item
http://www.ice.com/productimages/pcc665736_b_l.jpg
It wasnt translucent at all, the whole thing was more like the opaque colour of the upper wings.
Like i mentioned it looks bigger than it actually is, so always look at the dimensions first. This one is 3/4" long from top to bottom, so take out a ruler and try to picture the size of what you're getting.

I ended up returning the item. I used a promotion to get free shipping to get the order, but after I returned the item, they did not refund the full amount. They returned my total - $5.

[mok86]

ordered multiple times....they shipped me the wrong order once.....hahaha the sites alright just be careful wat u buy sometimes it is different from how it looks...they look better in the pics lol

[icy_krystalz]

Do they charge you anything extra across the borders, since they're in the States?
I haven't bought anything from US so I'm not sure how the system works.

[goffeebeans]

they have a location in canada as well

[icy_krystalz]

I've tried to search for the canadian site for ICE.com, but no luck.
Do u have the site addie by any chance?

they have a location in canada as well

[goffeebeans]

oh, completely forgot about this.. they have a shipping location in canada, not a seperate canadian website.

[etherealto]

I ordered a watch from ice.com, just coz i found a coupon on RFD.

They shipped out very quickly, got the watch in less than a week.

Also, the watch looked even better than on the website.

Looking at the other comments though, i would consider myself plain lucky,

Cheers!

[deeplove]

paid 2 days ago. got it today. fast shipping, but its from montreal to mississauga.
but anyways, the colour is kind of different from the picture. the picture was purpleish rose red, and it came red (slightly dark.. what do you call that? not good with my colours).. ahh. i wanted the purpleish tone...oh well.

i guessi can't complain?
but hey it says "rose-purple hue of the rhodolite garnet" on thier webpage though!

what do you people think??

https://www.ice.com/customer/product_detail.jsp?product=84427303

[pt78dragon]

do they have a return policy? if ur having doubts today, u will have doubts in the future, so return it if u dont like it

[ethansmith]

I ordered from ICE.com. The package was dripping a little when it got to me. When I opened it up, it was just a bag full of water! Well, I was ticked so I called their support line. At first I thought their support people were shifty. They blamed it on Canada Post and that fact that my package took 3 weeks to get to me. They said it was frozen when they shipped it. (Don't know how true that was.) But their first idea on fixing the problem worked! They suggested I put my package in my freezer and wait a few hours. That did the trick!

If it wasn't for them, none of my guests would have had a cold drink that night.

In the future I'll use their Express Shipping option.

--Ethan

;)

[Steeve Urkel]

paid 2 days ago. got it today. fast shipping, but its from montreal to mississauga.
but anyways, the colour is kind of different from the picture. the picture was purpleish rose red, and it came red (slightly dark.. what do you call that? not good with my colours).. ahh. i wanted the purpleish tone...oh well.

i guessi can't complain?
but hey it says "rose-purple hue of the rhodolite garnet" on thier webpage though!

what do you people think??

https://www.ice.com/customer/product_detail.jsp?product=84427303

They seem to have decent prices compared to the mall!
esp for 14k.

-not exactly my taste, but I have "unusual" taste in jewelery (and buy on Ebay).
But I think 85% of women would be happy to have this.

[bidwell]

14k is garbage its for white trash that cant afford real 18k gold. thats why its priced so cheap

[Explode]

I got my girl the pink saphire version of this with gold and she loves it. If they really like you its the thought that counts and they would tell you what they want next time if it wasn't their cup of tea. They have 30 day return policy so can't go wrong. Bought twice with no complaints.

[Derek]

We're trying to build up a larger review database so if you could review them here, good or bad, that'd be great:

http://www.redflagdeals.com/deals/main.php/ratings/icecom

You need an order number to post a review. They only have one right now so hopefully, more reviews will make it more useful.

Some coupons as well:

http://www.redflagdeals.com/deals/main.php/weblog/comments/22167/

[stealth]

Bought a couple of lower priced rings from them for my girl (around the $200 range). Great for not so important occasions like Valentines Day. It arrived promptly, sizing and quality as expected (came in really nice gift boxes), and as someone mentioned it shipped out of Montreal I believe by Fedex so no customs hassles.
Last time I bought was about a yr ago, and no way I'm going to go hunting for my order numbers just for the privilege of supplementing a review database.

The only thing I didnt like about ordering through ICE.com, was it somehow put me on a spam list by them where I'd be getting emails about 1-2x EVERY week. I just dont buy that much jewellery (I hate buying jewellery-always feel like I'm getting ripped off because its so subjective).
Dell did the same spam thing to me, but they at least let up after a few weeks. ICE did it for months-I may have even ended up blocking them.

[DOTTIE]

I've tried to search for the canadian site for ICE.com, but no luck.
Do u have the site addie by any chance?

Can anyone confirm that items will ship from inside Canada and thus avoid customs - or is hit and miss

Thanks

[ritsbits]

Can anyone confirm that items will ship from inside Canada and thus avoid customs - or is hit and miss

Thanks

when i bought my items a while back, i believe they shipped from montreal... paid in USD though :(.

don't forget the 20% coupon! they're all over the place :lol:

[molala]

Can anyone confirm that items will ship from inside Canada and thus avoid customs - or is hit and miss

Thanks

As per ritsbuts, they ship from Montreal. Again, it's been few years since I ordered from them

[zeddy]

I bought a ring from them last Christmas - 3 stone 1/2 carat. I really like it and get lots of compliments on it. I haven't found anything in the stores cheaper. The shipping then was free and fast. No duty/handling charges. You do pay in US dollars though.

[ynchu]

I bought a few times from them. Personally, I buy little things to make close friends surprised and happy. For gf and serious (or friends with benefit...) I would go through the malls.

The last thing you want is "hmm... my hon just got this for me and the box says ICE.COM. Let me check the price..."