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View Full Version : E-mail or snail mail addy for staples?


GuiltySpark
Feb 28th, 2006, 05:22 PM
Amazing that I can't find an e-mail address or snail mail address to send a written complaint to Staples?
Any help?

MadCow
Feb 28th, 2006, 05:35 PM
They have a contact form on their website: http://www.staples.ca/ENG/CSR/csr_contact_us_topics.asp

GuiltySpark
Feb 28th, 2006, 11:55 PM
Of course I checked there....I was looking for an e-mail proper or actual letter address.

MadCow
Mar 1st, 2006, 07:42 AM
Their e-mail domain is @busdep.com.

If you knew the store number you want to complain to, it would be s###gm@busdep.com (### being the store number, gm being the general manager -- you could also e-mail sls for sales manager, srv for service manager, rt for residential technician and ec for senior computer sales staff).

As for a direct e-mail to the district managers or the president, I don't believe they disclose that to the public. You would have to use the forms on the contact page, and the department that handles those suggestions/complaints would then forward it to the the appropriate party.