Do NOT buy from Ledshoppe.com [Archive]

dcw888

Jan 28th, 2006, 09:50 PM

I purchased the USB Controller with Double shock from ledshoppe. It came after a week or so with the free led light key chain. I noticed that the USB Controller is used and it didn't come with any CD driver. Plugged into my computer and XP detected it fine without any driver installation however, when I tried to play Need For Speed Most Wanted, the double shock (rumble feature) doesn't work.
I did some research on google and find out that I need to install the driver in order to get the vibration to work. The USB Controller manufacturer is from "CowBoy" and I couldn't find the driver nor the manufacturer's website.
Emailed Ledshoppe customer service for several times for the past few days and no reply!! I will never never buy anything from them, absolutely no after sales service!!

:evil:

If anyone can help me find the driver for this CowBoy Double Shock USB controller, that would be great!!

xKagex

Jan 28th, 2006, 11:44 PM

I had a great experience with my purchase from LEDshoppe. I would definately buy from them again.

*edit* If you bought the '10 button shocking gamepad', you should note that on the website it mentions: "No Drivers For WinXp Users".

nopn

Jan 28th, 2006, 11:54 PM

Don't buy any Led light from them. It fakes you.
I have one of the LED headlight from them. It supposes to have 23 leds. But there are only 5 led is lighting.

I email to cs for almost past month, NO RESPOND at all.
GOOD LUCK!! If you are going to buy some stuff from them. :lol:

AzNCrAzYcOoLeR

Jan 29th, 2006, 12:16 AM

good experience with me.

jerryhung

Jan 29th, 2006, 12:21 AM

I bought 1 USB HUB, 3 BT Dongle
all great experiences, fast delivery too

seems to be hit & miss, and from all posts it seems most people are happy with them

FearSonic

Jan 29th, 2006, 12:31 AM

I bought a 12 in one USB card reader, worked great and came within a week.

Good experiences, yah.

cnbc

Jan 29th, 2006, 12:41 AM

I find it funny when people who assume something they bought are broken when they don't read the product description/manual.

The first line of the gamepad's decription saysNo Drivers For WinXp Users
What do you expect for $12?

Don't buy any Led light from them. It fakes you.
The description says 3 operation modes (incl. 3 selectable brightness levels of LED), press switch to cycle through modes of 3 LED, 9 LED, 23)

OK, maybe it is broken, try to take a picture and send it along with the email. People who have done that in the past got free replacements.

I bought a Bluetooth adaptor and a LEF flashlight from LEDShoppe. They have been great so far. You simply can't beat the price.

old_old_7

Jan 29th, 2006, 12:53 AM

Emailed Ledshoppe customer service for several times for the past few days and no reply!! I will never never buy anything from them, absolutely no after sales service!!!!
If you e-mail them the past few days, they are in chinese new year holiday, some company have 2 weeks off for this major holiday.

Me and my friends bought lots of item from them, never have any problem at all.

Hairball

Jan 29th, 2006, 01:00 AM

I bought a USB Infrared adapter from LED Shoppe, I seemed to have got a defect, I told them about it, and then they quickly sent out a new one without much difficulty, and it worked fine.

I would deal again with them in the future.

Montague

Jan 29th, 2006, 01:14 AM

I bought something from them and had no problems with their product (bought a usb hub) so I disagree with the statement not to buy from them.

(I would buy from them again).

galanz

Jan 29th, 2006, 01:23 AM

I've ordered twice from them last year, and just placed another order tonight. So far all my dealings with them have been great. YMMV.

dealhunting

Jan 29th, 2006, 01:30 AM

I had problems with LED shoppe too. They ignored all emails, I sent 3 over 3 weeks. I got CCnow involved. CCnow responded the same day and said they would look into my complaint. "Surprisingly", LED Shoppe responded to my complaints the very next day. They said they would ship replacements and asked that I close my CCnow complaint.

I replied that I would close the complaint when I was satisfied the repalcement items were ok. LED shoppe replied again saying the items would not be shipped until I closed the CCnow complaint so I forwarded the email to CCnow. 2 Days later, a mamager at CCnow sent me a copy of an email she sent LED shoppe telling them to immediatly sent the replacments and that they would only close the complaint when I was satisfied. The next day I received an email from LED shoppe with a tracking number........

To make a long story short.....email CCnow with your order number and a brief message detailing your problem.

divx

Jan 29th, 2006, 01:43 AM

I can't figure out how the bt adapter works

UrbanPoet

Jan 29th, 2006, 01:50 AM

so those bastards are giving away LED keychains for free...

aquariaguy

Jan 29th, 2006, 02:01 AM

I ordered the bluetooth dongle from them. Efficient, fast, no problems. Gonna order the "battery-less" flashlight soon.

My friend ordered a UV thingie from them. Got it safely.

ynchu

Jan 29th, 2006, 02:36 AM

I've ordered thousands of LEDs from them, good stores. These LEDs lights up so many people's computers...

jollyeskimo

Jan 29th, 2006, 02:37 AM

I can't figure out how the bt adapter works

Mine works fine...the software's a little clunky but it does work.

Jbently

Jan 29th, 2006, 03:48 AM

+1 for nothing but good service and products from ledshoppe. Purchased a few flashlights and a usb hub and they all work fine.

dcw888

Jan 29th, 2006, 04:12 AM

Man, can't you guys read what I wrote? The USB controller works fine but the vibration feature does not work without a proper driver is installed!

http://cgi.ebay.com/Double-Shock-Controller-10-Key-USB-Game-Pad-Blue-PB1B_W0QQitemZ8755110224QQcategoryZ74943QQrdZ1QQcm dZViewItem

I found the exact controller from ebay and it should come with the DRIVER CD. Again, I am not saying the controller doesn't work and I am just trying to warn you guys about their poor after sales service!

If you received your products from Ledshoppe and they worked fine, of course there won't be any complain.

dcw888

Jan 29th, 2006, 04:14 AM

I shouldn't say poor after sales service. I should say there is virtually ZERO after sales service!

If you have any problem with your products after you received it, good luck on getting any response from LEDSHOPPE.

deejayspinz

Jan 29th, 2006, 07:58 AM

[QUOTE=dcw888]Man, can't you guys read what I wrote?

No. Can you re-word it so it will make sense to us all (because we are all dumb)? :confused: :confused:

I looked at the item and the FIRST point listed "No Windows XP Drivers". Translated - buyer be warned. Assuming that you read ALL the details before you clicked the buy it button, you knew this already... What would you say to them when making a support call? Are you going to demand that they find and give you the driver that they never offered on the first place?

If the one on Ebay has it, you should have bought that one instead... BTW, thx for the posting, you reminded me that this was the place that had BT dongles for $10! I just bought two items from them...

DragonZealot

Jan 29th, 2006, 08:09 AM

Ledshoppe is OK. Their products may not be the finest in the world but they are cheap. If you got the odd ones that are not working they will replace them. Just be patient.

dealhunting

Jan 29th, 2006, 01:24 PM

[QUOTE=dcw888]Man, can't you guys read what I wrote?

No. Can you re-word it so it will make sense to us all (because we are all dumb)? :confused: :confused:

.....well did you read my post???? (I'll put it in point form for you so it will be easier for you to understand!?!??!!?) :confused: :confused:

-LED Shoppe did not reply to 3 different attempts to contect them until CCnow got involved.

-Led Shope responded by trying to force me to close my complaint with CCnow before they would ship replacement items.

-WHen I told them I would close the complaint after I was satisfied, they simply refused to ship.

-I had to get CCnow to intervene again to get LED shoppe to ship.

Does that sound like customer service to you??? Maybe from CCnow but not LED shoppe. I'm sure a lot of you have had good experience from LED shoppe, but did your items arrive in working order? Have they broken? Have you had to contact LED shoppe for any sort of support at all?? For that matter, how long should someone have to wait for a reply?? 1 week?? 2 weeks? 4 weeks?? A responsbile business deals with customer complaints/problems right away (1-3 business days) not after a 3rd party has to step in. ie: You all remember DVD Soon don't you???????

Montague

Jan 29th, 2006, 01:42 PM

I'm sure a lot of you have had good experience from LED shoppe, but did your items arrive in working order? Have they broken? Have you had to contact LED shoppe for any sort of support at all?? For that matter, how long should someone have to wait for a reply?? 1 week?? 2 weeks? 4 weeks?? A responsbile business deals with customer complaints/problems right away (1-3 business days) not after a 3rd party has to step in. ie: You all remember DVD Soon don't you???????
Judging by the amount of people who had a good experience in dealing with the LEDshopp (myself included - just read thru any threads on the vendor in the hot deals section) - comparing them to DVDSoon - in ANY way - is a bit much.

Even Tigerdirect (which has crappy customer service) is way better than DVDSoon.

Pyro

Jan 29th, 2006, 01:56 PM

is the gamepad any good otherwise (minus the rumble shock)
i dont really care about that, and 10 bucks seems a good price, even if there is no shock

cko64

Jan 29th, 2006, 02:01 PM

I like Ledshoppe. I ordered about 7 times and had no problems so far.

Once my SD Card reader didn't work, I wrote to Ledshoppe and they replied within couple days (not weeks) and said they will send a replacement. Great service! Very happy with them.

JimG

Jan 29th, 2006, 02:38 PM

I've ordered from them before and the quality of their products is questionable, but everything worked. They've got good customer service, and more importantly, good prices.

dcw888

Jan 29th, 2006, 02:50 PM

Quotes from their website:

"No Drivers For WinXp Users" = It means you don't need driver for WinXP Users, it's not a user beware warning.

"For use with PC Windows 98/ME/2000/XP"

Eventhrough it didn't say it will come with a Driver CD in the description, but
how can you say the gamepad can function with Windows 98/ME/2000 when there is no Driver CD or provide any kind of drivers for download?

"Support Double Shock" = How can you say it support Double Shock when there is no driver provided?

Again, I am just trying to warn you guys about ZERO after sales service from LEDSHOPPE. If you still love them after reading this post, that's fine by me. I am not here to start a Thread fight with anyone of you.

cko64

Jan 29th, 2006, 03:49 PM

Your post sure didn't deter me from ordering from ledshoppe. In fact, you just reminded me to order a USB 2 Hub from them. $5! and includes LED keychain. Good deals. :cheesygri

fallengod

Jan 29th, 2006, 04:53 PM

i brough a few bt dongo before and they work perfectly. shipping is fast too. the only thing that is not perfect is that those bt dongo don't have windows xp 64bit drivers. (but so far only 2 bt adapter are known to have "getto hacked" 64bit driver so far so i'm not compaining)

Franek

Jan 29th, 2006, 04:58 PM

I ordered the bluetooth dongle from them. Efficient, fast, no problems. Gonna order the "battery-less" flashlight soon.

My friend ordered a UV thingie from them. Got it safely.

Dont buy these flashlight, they are fake. look and the threat about this compagn in hot deal section.

cko64

Jan 29th, 2006, 07:54 PM

but did your items arrive in working order? Have they broken?
I ordered from Ledshoppe many times. All my items arrived in working order except once.

Have you had to contact LED shoppe for any sort of support at all??
Yes, one of the SD card reader didn't work probably. So, I emailed Ledshoppe

how long should someone have to wait for a reply?? 1 week?? 2 weeks? 4 weeks??
I got a reply in two days that they are sending a replacement. I can't ask for more from any company.

cko64

Jan 29th, 2006, 07:59 PM

Dont buy these flashlight, they are fake. look and the threat about this compagn in hot deal section.
That's your own opinion. For the prices I pay, I love those flashlights. So far I got the LED/Laser one, Hand cranking one, the jerk-off flashlight, the 21 LED flashlights etc...They all work great.

I also bought other computer input devices like the Bluetooth dongle, SD readers, USB HUB etc...great gadgets.

I have such a good experiences to buy from Ledshoppe, I wouldn't hesitate to recommend it to my family and friends.

old_old_7

Jan 29th, 2006, 09:15 PM

"Do NOT buy from Ledshoppe.com "
Guess most ppl not agree with you on the subject.
Sorry for your bad experince, why don't you wait till their hoilday finish, they don't have summer vacation there, instead of it is new year hoilday.

ynchu

Jan 29th, 2006, 10:58 PM

Even Tigerdirect (which has crappy customer service) is way better than DVDSoon.

If I open up my own store, with 150% restocking fee and no return policy, even on DOA's... and 100% for credit card surcharge, $100 surcharge for any debit card transaction, and sell second hand items pretending they are brand new - my store would still have better service than DVDSoon.

:D

Sylvestre

Jan 30th, 2006, 09:14 AM

bought some stuff. most came working. emailed about a flashlight that wasn't and got a reply in couple days saying a replacement would be sent out. received it no probs.
to me, that's good customer service.

and fake or not, it's cheap and it works, and it's not like it's pirated flashlights :lol: I'm happy.

skinnyp

Jan 30th, 2006, 09:54 AM

Don't buy the "emergency" flashlights & hand pressing flashlights, they are battery powered ! :mad: :mad:

mlc2000

Feb 9th, 2006, 11:17 AM

Only positive experiences for 5 purchases from LED Shoppe.

Viper

Feb 12th, 2006, 06:25 AM

I've had good experiences with LEDshoppe as well. Mind you, I've only ordered one BT dongle, which works very well! :)

biohazard917

Feb 12th, 2006, 06:33 AM

I just recieved my 4 port usb hub, fast shipping too!

Faeton

Feb 12th, 2006, 10:07 AM

I got some stuff from them 2 months ago. I was and still am a happy camper.

Emancipated

Feb 12th, 2006, 10:50 AM

Gonna order the "battery-less" flashlight soon.

..

Interesting. More info?

http://www.ledshoppe.com/Photo/Product%20photo/PICT0485.JPG

Pretty sweet. Does USB pack sufficient amperage to power something like this?

Here's a little insult to injury for you unhappy customers:

Service Oriented � Customer Service is our life, we will use all the means to satisfy your wants.

AllWheelDrift

Mar 12th, 2006, 01:51 AM

How does the order process work? I placed an order on Thursday night but never got any confirmation emails or anything. Is this normal or should I get some sort of confirmation right away from LEDSHOPPE or CCNow?

divx

Mar 12th, 2006, 12:23 PM

ordered from ledshoppe before, no problem except one of their led flashlight connection isn't very good. but that's ok.

polaris

Mar 29th, 2006, 06:39 PM

I ordered from them before. They do seem to be hit or miss. Over 50% of the time stuff seems to work as they should. Whether thats acceptable to you is your personal opinion.

A LED head light I got from them works fine. But a hand pressing LED flashlight broke. I opened it up to try and diagnose, and even though their website says NO BATTERIES, there were 3 button cells in there. :confused:
The flashlight was "only" 8USD, but thats like 60bucks HKD.

Anyway, not only did it break, it doesn't even fit product description.

Byrns

Mar 30th, 2006, 12:47 AM

BobW

Mar 30th, 2006, 12:54 AM

I've had good experiences with LEDshoppe as well. Mind you, I've only ordered one BT dongle, which works very well! :)

Thanks for that post... been meaning to buy a BT dongle but have been too cheap to pay retail :D

Got one on order now....

polaris

Apr 3rd, 2006, 10:36 PM

So what did you think was powering the LED if not batteries? A small hamster?

Like I said, it was a hand pressing one with a dyno in it. I supposed there were caps in there that might be recharged by the dyno. At least thats why I figured thats why they said "a couple minutes of pressing can power the flashlight for hours". Until I found that to be a lie.

just_For_ipod

May 17th, 2006, 04:58 PM

Sorry to bring this back, but I wanted to note that the SD card reader I bought was great, I use it as a USB drive with my SD card.

One more thing to OP, if you actually took some time to look around their website, you will find in the Bottom left corner it says, "Drivers Support".
I just downloaded it to check what it is and apparently it is for "USB Vibration Joystick." I don't know if this actually makes the controller vibrate or not but you have not said anything about this in previous posts so I assume that you didn't download and try this!
(OP, YGPM)

LEDSHOPPE is Great!

cmge

May 17th, 2006, 07:40 PM

id like to say something about ledshoppe.com ... i purchased a xd card reader and its great even got 2 free LEDS for free... however i also purchased a mini uv light flashlight and it didnt come with batteries... :( ... but the serice i received was great tho... id buy from them again

edit: it did come after i tore it apart... it had a protective film around it preventing contact thats y it didnt work... lol