I'm a new seller, I need help with a past transaction

[Snowangel]

Hi,

This is my first post, please be easy on me I'm new to this kinda stuff.

Here's what happened,

I had a bunch of old computer parts from my brother's computers (he's since moved out and left everything behind) so he said I could sell it and I did. I tested whatever I could and it seemed to all be working. In my thread I posted that everything was sold as is and there are no refunds offered. When the person bought the bundle of hardware he said one of the CPU's was burned out, and now wants a refund, I refused as it was stated in my thread that everything was working to my knowledge and everything is sold without warrenty unless stated and no refunds are offered. If the person contacts the authorities can he do anything about it?

I'd really appreciate the help.

[JAC]

The nice thing to do would be to refund him, but if you specifically stated AS IS, he doesn't have a leg to stand on.

[Snowangel]

I would refund some of the money if I still had it, but it's been spent to pay off my student loans. He only contacted me after 4 days after recieving the boxes, he now wants a refund on ALL the hardware which I'm not doing, and yes I did state that all items were sold As Is.

Thank you for the help

[Shaner]

The nice thing to do would be to refund him, but if you specifically stated AS IS, he doesn't have a leg to stand on.

Sure, and the nice thing to do would be for FS to give you stuff for free, but do you really see that happening?

You made it clear in your post that you assumed it to be working although you made no guarantees. He took a chance on your post and it didn't work out for him with one of the parts he bought. That's what happens when you buy "as is" parts. He should have known better.

Don't give him a penny back.

[700mb80min]

Hi,

If the person contacts the authorities can he do anything about it?




....nothing as long as you posted in the sale what you just said.

[JAC]

Sure, and the nice thing to do would be for FS to give you stuff for free, but do you really see that happening?
Dropped the soap this morning, did we?

[Buythis]

i think its better to refund him, wht goes around comes around and if he told you withing a couple days then that means it was broken before you gave it to him most likly so please do the right thing and give him his money back, jus think about u in his position you would want your money back true?

[Shaner]

Dropped the soap this morning, did we?

No, but when you sell something "as is," the buyer should know there is a chance it's not going to work, which is why the price is so cheap in the first place.

If it was guaranteed to be working, the price would be higher right? It doesn't make sense to offer a refund on "as is" items.

The FS comment was just an example of my point, nothing more.

[NDman]

Question is, where is your thread? Obviously you made up a new alias to post this, which is a big taboo btw

I agree with JAC. You may choose to refund (or partially) out of good faith. But you don't have to if you did state "AS IS" at some point before the transaction was finalized

[Snowangel]

The thread wasn't posted here, but since there is such a huge BST community here I just thought I'd get some people's opinions.

Add the end of the thread I stated that all parts were sold AS IS, so it was stated and it's his fault for not reading it throughly correct?

[PC-stuff]

If it was all sold "as is",then you should have nothing to worry about.
BTW: How do you know that the buyer did not damage the CPU himself?

The only way the buyer should be upset is if the CPU was
the main item of "value" and he paid a high price to get it.

Can give you better opinion if I had more info.
e.g. What was all in the bundle?
e.g. What was the total price paid?
e.g. What CPU was it?
e.g. Was the CPU discussed when he picked the stuff up?

You can PM that over if you prefer.

[FastFokker]

Since you don't know much about computers, how do you know the CPU that is burnt out is even one that you sold him.

Maybe he's a scammer and has a burnt out CPU that he now claims you sold him as in part of the bundle sold (AS IS) and is just trying to recoup costs by bullying you into refunding money.

It was clear to be "AS IS", and honestly even if it wasn't stated AS IS you owe him nothing, but ESPECIALLY since it's sold AS IS you ESPECIALLY owe him nothing.

The buyer has nothing to hold against you and will be laughed at if he went to the police about the issue.

[stevethewheel]

You could refund some money for the CPU only.

Probably not refund the whole bundle, it was pretty clearly a 'lot sale' and 'as is' so the buyer knows you don't want to mess around with parting out etc.

It is impossible to know what is right or wrong here. You'll wind up erring on the side of being too nice or on the side of being a little cold....

1 question to ask yourself - How sure are you that the CPU in particular was good? Did you test that part?

[FastFokker]

Yes but if the seller had miss-priced something in that lot, and the buyer purchased something that was CONSIDERABLY underpriced, would the buyer have contacted the seller and demanded that he pay MORE for the lot sale.

No.

So there's no reason that the seller should refund anything on an AS IS lot sale.

The buyer is buying with the hopes of getting a sweet deal by buying from people who don't know crap about computers. Well in this case, he probably get exactly what the stuff was worth for what he paid.

It's probably his standard procedure.. buy something from someone, then call back a few days later saying it's broke and demand some compensation. Meanwhile it's all fine.

[Stratus_ss]

I happen to agree.... AS IS means as is... take it or leave it.
Sometimes it turns out good sometimes not.
Its kinda like playing the lottery.
How many people have a hissy fit because they didnt win?
They dont get their money back so neither should a person who plays the 'computer lottery'

[Majinvegeta]

Hi,

This is my first post, please be easy on me I'm new to this kinda stuff.

Here's what happened,

I had a bunch of old computer parts from my brother's computers (he's since moved out and left everything behind) so he said I could sell it and I did. I tested whatever I could and it seemed to all be working. In my thread I posted that everything was sold as is and there are no refunds offered. When the person bought the bundle of hardware he said one of the CPU's was burned out, and now wants a refund, I refused as it was stated in my thread that everything was working to my knowledge and everything is sold without warrenty unless stated and no refunds are offered. If the person contacts the authorities can he do anything about it?

I'd really appreciate the help.

Hey,

I didnt have time to read all of the posts...but according to what you have said, it is clearly his responsibility now. He can go call the SWAT team, the military, their not going to do anything.

Even if he got a laywer, whats he gunna do? unless he lies, he cant sue you or have the police arrest you.

You sold something that you clearly stated in your thread as "AS IS" - which if you understand english means, this product comes AS IS and that the seller takes no responsibility if it fails.

Go buy an AS IS product on ebay, you think the seller is gunna refund the buyer if the product wont work? no. He took the chance, and that was it. Its like picking a fight and LATER realizing that your gunna lose and so you try to call it off or making a decision according to a coin flip and then not liking the decision made by the coin flip.

Life sux, so get over it :D everything cant turn out the way you want it to.

[NiMSo]

Post a link to your original sale message, or copy it and paste it here. The wording of your message is important in this case...

[The_Duke_Of_Eli]

The whole point of "AS IS" is that you take the risk of buying a dead product. On ebay you can buy "AS IS" products and there is no warranty or returns or refunds on the product, as it is stated. You should give this guy nothing. He took the risk, and got some bad parts. He should've took the time to understand the AS IS policy first. This is a private, non-contracted sale, so he can't sue you really. He could go to small claims court, which would be a pain in the arse and takes ALOT of time to get a trial date, and then you have to go through the trouble of taking time away from school/work and hire a lawyer. But once he loses, you can re-sue him for legal fees and lost time.

[akt921]

I believe as long as you were honest on the listing i.e. CPU was working at the time you test before you ship it, then you owe him nothing.

[Snowangel]

If I could quote the thread I would, it's no longer up because the sale was completed and all the stuff was sold so the moderator must have deleted the thread as I can no longer find it.

I stated that was "everything was tested to best of my abilities, and to my knowledge everything was working, but I offer no refunds or warrenty and everything was sold AS-IS". I offered him a refund on the CPU mind you it was a lot of 4 motherboards and 5 CPU's. Now he wants a refund on the entire thing which I refused do give him.

So I'm guessing from all the posts I'm safe. Thanks guys :)

[FastFokker]

What a scammer, he wants a refund now on the entire purchase.

Tell him to buzz off or he's going to have to deal with your boyfriend. :cheesygri

[Majinvegeta]

lol wat an idiot

what? all the products are bad now? something tells me he (buyer) MADE THEM GO BAD.

ahh well, you can ignore his hollowing threats. They will do nothing, even if he went to small court of crap, they cant do anything..you will win 100% garuanteed.