Did I Get Ripped Off? Help Decide Whats Fair

[NavSingh]

Ok im gonna tell u all a sotry and i just want ur input on whats fair, cuz obviously i have a bias and so does my seller, also i wont name him/her but he/she can read this and we will make a desicion based upon that.(even though u might be able to guess)

I lusted afer a k750 i for a very long time and finally found one at the price 370. The seller agreed to flash to the w800i firmware for no cost, and i paid shilling (9$) So i get the phone and am excited use it for like 4 hrs calling and taking pictures but then i turn it off ans swtich to my old phone so i can get the pictures and junk off of it and get it ready to sell. I never had the phone on for mor then 6 hrs untill the night of the second day or first (i dont remeber but i can get a time if this is vital) and i leave it on over night and find the phone frozen. As you may giess i was freaked out so i took the bat out as i had to (turning it off wouldnt work or nething) and i reasearched and i found it to be an old firmware problem, but the firware he/she put on was new. This problem gets more and more ever 2 hrs, 1 hr, 30 mins, 5 minz. I ask the seller for the code so i can try a master reset...same problem thing happens.

So i emailed the seller and he/she said i could send it back and re flash it, although he thought it was wierd cuz they had tested it for a bit. So i shipped it back at my own expense and he tells me that the w800i firmware wont work on it, it starts freezing but he/she can load the k750i firmware unless i sumhow lock the keys alll the time b4 using it. I give in because i wanted the phone so bad , so he/she ships it back, and the day i get it back i pop in my sim card and guess what? same thing happens again.

I obviously im annoyed at the phone, and i have asked this seller for a refund...360 and i pay shipping. BUt the seller is argueing that i somehow broke it and he/she would buy it back for 320 shipped by me. This would give me a net loss of 370-320 = 50 + 20 for shipping it twice , so 70 dollers. The seller says that this is a loss to the seller if he/she abought it back, even though it apparently worked 24 hrs when the seller had it to reflash. What should i do? what do u think is fair? any help would be apreciated.

i think that i should get an at least close to refund as the phone came to me buggy, but i want the input of the readers

[forgamez]

Here is what I would do first,

1) Go the sony ericsson website and do a recovery of your phone. As long as you have the USB cable for the phone (which you should), you should be able to attempt the recovery. For more info on doing the recovery, go to howardforums. Its a pretty self explanatory process.

2) If that doesn't work, I would go to davinci team's website and flash the phone yourself. Its super easy to do and it only costs $10 US to flash to any firmware you want for your phone (k750 or w800). Again, all you need is the USB cable.

If its just the firmware problem, I wouldn't bother sending it back, as I am pretty sure you can fix it yourself. Worse comes to worse, find another person to flash your phone for you.

[NavSingh]

The thing is he reflashed it, and also used the davinci stuff, also the cable didnt come with it :(

[NavSingh]

common pppll what should i dooo?

[CARLiTO_]

All bets are off when people flash things. He said he would flash it for you for free, just because it is free that does not mean you should have accepted his offer. You should have just purchased the phone in it's original state. I think you should either get the phone flashed by someone else or return it back to seller and take the hit.

[NavSingh]

but when u buy stuff u assume its in working order dont you? and the seller has doen this many many times so i didnt think ne thing of it

[rtto5588]

Unfortunately, I would need to side with the seller on this..

yes, he sold you a defective phone, but it sounds like when it was in his possession it was working fine....it was only after it was flashed that it started acting up...the flashing was requested by you, so any repurcussions should be handled by you...

I hate to say this, but the fact that the seller tried to fix this problem for you and now he's offering you any type of refund is really a bonus..i know some sellers who would've blown you off by now...

anyhow, my two cents...sorry if it isn't what you want to hear...

good luck with finding a resolution

[NavSingh]

no thats ur opinion, but im convinced it came to me with bugs in it already
cuz i didnt have it on for over 6 hrs. so it was prolly buggy before i got it

[NavSingh]

also i was freaked and read its a firmware issuee...countless forums i read. and im pretty sure the phone was already flashed cuz he convinced me to keep it that way

[shaolinmonk]

where are you located? I'm willing to take a look at it for you... whos's the seller?

firmware flashing can go wrong sometimes.. but depending on the skill level of the flasher some may be better at trouble shooting...

the seller has offered you and out.. so he's being fair.. shipping losses aren't anybody's fault..

[NavSingh]

im located in kitchener waterloo area and yeh shipping doest matter but withought shipping i loose 50 er 60 $

[shaolinmonk]

im located in kitchener waterloo area and yeh shipping doest matter but withought shipping i loose 50 er 60 $

i'm not saying it doens't matter... but you can't really cry about it.. the seller is spending "time" fixing it too...

anyway i'm in oakville, and i'm willing to take a look at it... just need to know the exact problems..

might even be a sim card issue....

white screen?
freezing?
rebooting?

etc..etc..

[NavSingh]

i got it bugged thats the problemm....i got it bugged and no i didnt do ne thing to it u dont haf to believe mee but i know i didnt. The thing is it came bugged, so thats why im mad, all i did was a reset nothing more nothing less, made some calls ( prolly like 10) then it froze. Its like selling a tv that freezez after 6 hrs of watching but i turned it off at like 5 for two days so i didnt realize it. I know its not gaurnteed working, but like he says he had it "working " apprently and i offred him it back at a discount.. so hed be up 20$ with the same fone, and if it appaerntly works for him then thats a good deal is it not?

[NavSingh]

He can corborate most of the facts...like most are facts...if i dropped its my fault and u dont know me...but lets assume that im telling the truth. Because its in perfect condition otherwise.

[NavSingh]

I have decided to keep the phone and try and fix it...i agree i cant keep bitchin about it but...loosing money and having a practically dead phone sucks big time. Especially since ive wanted it for soo long. any ways the selller is still a good guy...i just think that in this instance it was unfair. Now im asking who can help me fix the phone? It freezez when its on standyby ever 5 mins, and also when it says insert the SIM. The menu is also super laggy. When i turn it on it has a white screen for a long long time then vibrates. I think the newestk750i firmware is on it.

[BestSeller]

sAME THING HAPPENED TO ME ONCE, I SOLD A razr AND SOMEHOW, THE PHONE WOULDN'T CHARGE (SO HE CLAIMED) NICE GUY, I BELEIVED HIM, SO THE BUYER CALLED BACK, AND i SAID i WILL FIX IT AS LONG AS YOU PAY SHIPPING IF IT NEEDS TO BE SHIPPED OUT, DAYS AFTER NO CALL, NO PHONE NO MSGS, MAYBE THE PHONE WASN'T DEFECTIVE AT ALL. THAT BEING SAID, I THINK THE SELLER HAS POTENTIALLY STOOD ON YOUR SIDE BY ACCEPTING IT ONCE AND MORE OVER TWICE, MOST PPL ON THIS SITE WOULD PROLLY, LAUGH AT THAT. GOOD DECISION ON KEEPING THE PHONE? IF I WERE YOU, I WOULD TAKE THE $60 HIT AND GET MA MONEY BACK, CUZ THE WAY IT'S GOING, YOU MIGHT LOOSE THE WHOLE AMOUNT...

[Quan]

I'm sure the seller is a good guy to have tried to fix it for you. We gotta realize, were buying from RFD, not Wal-Mart, there's no 30 day money back gurantee or anything.

It might be physical damage to the phone due to shipping, i don't know, but thats one of the risk you take with shipping.

ALMOST all sellers on here sell with honest discriptions.. I don't think the seller sold your a defective phone especailly if he's a long time user on RFD. Who is the seller BTW?

Props to ShaolinMonk for offering to take a look at your phone.

[BladeX]

the fact that he had tryed to help you a few times can kind of tell you that he wasent trying to scam you the first time, if he wanted to he couldve just ignored you done deal...but no he decided to help you out and even flash the firmware

for all he knows you coulda dropped the phone or did something before sending it back and claiming for a refund. its true when you sell something YOU KNOW IT WORKS and then the buyer tells you theres a problem they want a full refund....pretty much NO ONE would do that

[soultrader]

shaolinmonk Respect

[UrbanPoet]

howard forum.. those guys know everything.

[shaolinmonk]

hey i can't guranntee you anything but if i see it i will take a look at it no charge.... but you may have to leave it with me for a day or 2....either way make sure you work out everything with your seller first.... i don't want to get involved till you guys straighten everything out..

anyways sounds liek a currupted gdfs (a part of the flash) it can be repaired but as always there's no guranntee's..

having said that a true pro like bongowireless will have a greater chance at repairing then me since they've invested in the tools and i'm just a cellphone hobby geek that flashes for a few extra bucks here and there...

[7jai]

If it was really a scam, he would've been long gone by now.

I'm sure this is just one huge misunderstanding. And like everyone has said before, he has taken the time (at his own free will) to keep on fixing the problems for you, and answering your replies.

If you are asking for a full refund, that sort of wont make sense, since the problem began AFTER you asked the seller to flash it for you. And till this point, we still don't know what the cause was. Maybe the seller? Maybe the buyer? Maybe even the shipping got bumped around and it became all messed up? Anything can happen.

That's the risk you have to handle with when you are doing "shipping" on RFD. These are chances you are taking on any product you buy.

What I recommend, is having it checked in your local phone store to see what has happened. I'm sure some phone store can fix it up for you no problem.



Kudos to the ppl here who have been filled with reason when making their replies to the OP. I completely agree with the statements you all have made.

[NavSingh]

im not asking for a full refund....but i am saying i got the phone defective....it was doa thats why im mad

[NavSingh]

or WAS mad... but i just hope now that the phone can be fixed

[Jokez Guy]

im not asking for a full refund....but i am saying i got the phone defective....it was doa thats why im mad

BUt didnt you state the phone was functioning you used it for 6 hours so technically it isnt dead on arrival or is it :S

Anyways i know who you purchased the phone off of, he had flashed and unlcoked a few sony ericsson phones for me and hes always helpful, so i doubt he tried cheating on you as i have purchased over 10 phones off him in the previous months and done a few unlocking for him and he done some for me, so ye..

[soultrader]

truth prevails

[akito925]

I have decided to keep the phone and try and fix it...i agree i cant keep bitchin about it but...loosing money and having a practically dead phone sucks big time. Especially since ive wanted it for soo long. any ways the selller is still a good guy...i just think that in this instance it was unfair. Now im asking who can help me fix the phone? It freezez when its on standyby ever 5 mins, and also when it says insert the SIM. The menu is also super laggy. When i turn it on it has a white screen for a long long time then vibrates. I think the newestk750i firmware is on it.

it could be a fake memory stick that could cause slow downs or boot ups with the phone, and pictures that filled the memory could do it too.

[BladeX]

im not asking for a full refund...


so what exactly are you complaing about now? First you said you wanted a refund but hes not gonna refund you fullprice hes gonna take a bit was it $40? yeah anyways hes willing to do that so if your NOT looking for a full refund why are you complaining...do the refund and take the loss... :confused:

[aingaran]

So, you don't want to accept his help (to have it fixed) and you don't want a refund?

What exactly do you want?

[7jai]

I'm guessing the OP just wants to clear his frustration out that's all.

I also know the member who sold you the phone. He actually msged me on MSN and we had a chit-chat about it. He seemed JUST AS concerned as you were.

Also, I can vouch that he is a very reputable seller. Bought a phone off him before, and it was like a dream come true. Till this very day, I still ask him to keep me posted on things he is selling.

DOA = when you received the shipment, and it doesnt work PERIOD. Like you said, it worked for 6 hrs, then it stopped working. That's not DOA. Did you something to the phone during those 6 hrs of usage? Played with a function that perhaps messed the OS up? Anything can happen to electronics nowadays.

[LeeBoA]

did u just pms? u sound so mad man... (guy posted above me). someone just help this guy out. i feel sry for him.

[7jai]

did u just pms? u sound so mad man... (guy posted above me). someone just help this guy out. i feel sry for him.


???? pms? sound so mad? huH??

[NavSingh]

no i agree the seller is good...but the phone wasnt working. the DOA thing dead on arrival doesnt neccesarily mean it doesnt work RIGHT away on arrival it just means that theres a problem with it on arrival, the firmware issue is well known for this phone and it only happens after about 6 hrs of use it said, so its like selling sumone a a comp that has a virus on it and wipes out everything after 6 hrs to the point where the comp doesnt work anymore. So it doesnt haf to be right away.

[NavSingh]

Also, he tried to fix it and he couldnt so thats hwy im trying to get ti doen somewhere else....maybe someone else has better equip...cuz he said hes never dealt with this before. and YEs i wanted a refund but not full and not 310 cuz id be losing os much...i was htinking 20 er 30$ less then what i bought it for cuz he said it worked for him.

[LeeBoA]

doesnt really take genius.... just sell the phone.. post theres a firmware prob. done a pro will buy and fix.

[NavSingh]

yeh but i wanna keep it and get somone to fix it...thats wht im asking now...is there ne one who can help me?

[fourtwenty]

no i agree the seller is good...but the phone wasnt working. the DOA thing dead on arrival doesnt neccesarily mean it doesnt work RIGHT away on arrival it just means that theres a problem with it on arrival, the firmware issue is well known for this phone and it only happens after about 6 hrs of use it said, so its like selling sumone a a comp that has a virus on it and wipes out everything after 6 hrs to the point where the comp doesnt work anymore. So it doesnt haf to be right away.

Um, no DOA means Dean On Arrival. Period. End of story. What you are talking about is NQFASHU. (Not Quite Functional After Six Hours Use). :lol:

Your comparison to a virus makes no sense. Virus problems can be fixed, they don't detroy hardware.

If I were you I'd take him up on the offer to return it for a reduced refund and cut your losses. It sounds like you don't have the expertise to fix it, so you're going to end up being out the full amount you paid.

[CharmyPoo]

yeh but i wanna keep it and get somone to fix it...thats wht im asking now...is there ne one who can help me?

Shaolinmonk has offered his assistance several times. Are you not seeing his posts?

[InternalStorm1]

Guys I don't think anyone can help the OP any more than has already been done.

As stated many times Shaolinmonk has offered very generously to take a look at the phone for no charge. To me that would be worth taking up and shipping or dropping it off to him and even paying for it if it works out.

The OP has stated a couple times that he does not want a full refund, yet he started the post and was frustrated because he couldn't recieve a full refund and was going to lose a few bucks. Definately frustrating, but when you contradict yourself it's hard to help you. The phone was not DOA, but it could have been the firmware flash that did it (something that was requested, without warranty) or else you did something to it in the time you were toying with it that screwed it up. Who knows what triggered it, but the seller would not be offering this refund or help if he knew the phone was messed up in the first place and we have already had reassurance that he is a legit seller and has sold many many phones before and knows what he is doing.

What you need to do now is:

A) Look on Howard Forums and as for help there to try and diagnose the problem yourself,

B) Take up the offer from Shaolinmonk graciously, and wish that he can find the problem,

C) Take up the offer from the original seller and thank him for his time and commitment to the product even if he didn't request the firmware flash or the problem that occured when the phone was in your possession. It's a small loss to take when everybody has already been effected. The seller is losing more than you, as he has a broken phone now that worked when he had it.

If you could type legibly it would be even easier to understand you, but half of what you type I have to re-read to understand. You have 3 options at this point, it is up to your judgement, the opinions voiced you don't seem to care about anyways as you have stated that they were not the same as your opinion. Don't ask for opinions if you have yours already set up in your mind! You wanted a full refund, now you don't want a full refund, you want somebody to fix it, yet you don't take up the offers given to you to have it looked at, and you continue to complain. Obviously there is some kind of a disconnect here.

Sorry for the post, I just have issues sometimes with what I read.

[soultrader]

Guys I don't think anyone can help the OP any more than has already been done.

As stated many times Shaolinmonk has offered very generously to take a look at the phone for no charge. To me that would be worth taking up and shipping or dropping it off to him and even paying for it if it works out.

The OP has stated a couple times that he does not want a full refund, yet he started the post and was frustrated because he couldn't recieve a full refund and was going to lose a few bucks. Definately frustrating, but when you contradict yourself it's hard to help you. The phone was not DOA, but it could have been the firmware flash that did it (something that was requested, without warranty) or else you did something to it in the time you were toying with it that screwed it up. Who knows what triggered it, but the seller would not be offering this refund or help if he knew the phone was messed up in the first place and we have already had reassurance that he is a legit seller and has sold many many phones before and knows what he is doing.

What you need to do now is:

A) Look on Howard Forums and as for help there to try and diagnose the problem yourself,

B) Take up the offer from Shaolinmonk graciously, and wish that he can find the problem,

C) Take up the offer from the original seller and thank him for his time and commitment to the product even if he didn't request the firmware flash or the problem that occured when the phone was in your possession. It's a small loss to take when everybody has already been effected. The seller is losing more than you, as he has a broken phone now that worked when he had it.

If you could type legibly it would be even easier to understand you, but half of what you type I have to re-read to understand. You have 3 options at this point, it is up to your judgement, the opinions voiced you don't seem to care about anyways as you have stated that they were not the same as your opinion. Don't ask for opinions if you have yours already set up in your mind! You wanted a full refund, now you don't want a full refund, you want somebody to fix it, yet you don't take up the offers given to you to have it looked at, and you continue to complain. Obviously there is some kind of a disconnect here.

Sorry for the post, I just have issues sometimes with what I read.
enough said

[anabeces]

s.c.a.m.m.e.r.

same **** happened to from a videocard i bought...guy claimed it was buggy after i returned falsely advertised crap then that same guy put it back on sale again in the b&s forums 2/3 weeks after i returned it...

[NavSingh]

its funny because he did put it back on sale...its on sale right now after i sold it back and hes STILL gonna make a profit even though he "fixed it" for me and to internalstorm1 im sorry about my english skills, will you accept my apology? Also I changed my opinion about getting a full refund after READING ALL YOUR OPINIONS


"he couldn't recieve a full refund and was going to lose a few bucks. Definately frustrating, but when you contradict yourself it's hard to help you."

"Don't ask for opinions if you have yours already set up in your mind!"

i changed my MIND from full refund to something else after i read everyone elses opinion, which i think makes my opinion NOT set in my mind.

How does ANYTHING YOU SAY MAKE SENSE? you say that i changed my mind and then say that i wont change my mind because i had already made up my mind? THAT IS CONTRADICTION

maybe you need to go back to school and work on you reading skills, and ill work on my writing skills.

[Super S]

Just try to fix it yourself, theres so many things you can do to fix a freezing, but somewhat working phone. You should definately look on hofo see if you can fix this problem, and maybe you can learn a thing or two and wont have to depend on someone else fixing it.

[rdtx2002]

Just try to fix it yourself, theres so many things you can do to fix a freezing, but somewhat working phone. You should definately look on hofo see if you can fix this problem, and maybe you can learn a thing or two and wont have to depend on someone else fixing it.

why are you bumping a MArch thread?

[soultrader]

newbie is newbie

[gizmo8]

sorry when you flash a phone your at the mercy of the firmware...the phone sounds like a software problem for sure so its not physical....in your position I take the lost and accept the refund...