[DEAD] Amazon.ca Family Guy Vol1,2.Untold

[silentsharky]

I dont know if anyone posted this but this is crazy
Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents Stewie Griffin: The Untold Story

giftset is 12.66 thats right it is 93% off!!! No kidding

[Darko]

JESUS CHRIST!!!!!

http://www.amazon.ca/exec/obidos/ASIN/B000BNYP02/qid=1134184771/sr=8-3/ref=sr_8_xs_ap_i3_xgl14/701-0237202-0629111

Merry Christmas! lol

EDIT: you can get this and Vol 3 for 45.62.. omfgbbq

[stock_junkie]

wow you're right!

http://www.amazon.ca/exec/obidos/ASIN/B000BNYP02/qid=1134185115/sr=8-7/ref=pd_ka_6/702-6962726-0452844

I wonder if this is a mistake or maybe they're just clearing them out because they're coming out with a gift set that includes Season 3?

[Darko]

wow you're right!

http://www.amazon.ca/exec/obidos/ASIN/B000BNYP02/qid=1134185115/sr=8-7/ref=pd_ka_6/702-6962726-0452844

I wonder if this is a mistake or maybe they're just clearing them out because they're coming out with a gift set that includes Season 3?

YOU CAN GET IT WITH SEASON 3 for 45 BUCKS.. sorry for caps

[Narutard]

can you pm this?

[direct-x]

The original posted prices are pretty inflated to begin with, but this is a hot deal nonetheless.

[Chew300ZX]

Ordered.
Thank you sir, this is beyond awesome.

I just hope I don't get an e-mail saying they can't actually give it to me for this price.

[Darko]

Delivery estimate: Dec 19 2005 - Dec 20 2005

1 "Family Guy: Volume Three"
DVD; CDN$ 32.96

1 "Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents
Stewie Griffin: The Untold Story"
DVD; CDN$ 12.66

btotal of Items: CDN$ 45.62
Shipping & Handling: CDN$ 0.00
---------
Total before tax: CDN$ 45.62
VAT: CDN$ 6.85
---------
Total for this Order: CDN$ 52.47

[amanaks]

nice find,
just ordered 1,

Item(s) Subtotal: CDN$ 12.66
Shipping & Handling: CDN$ 4.94
-----
Total Before Tax: CDN$ 17.60
Applicable Taxes: CDN$ 2.66
-----
Grand Total: CDN$ 20.26

Sweet deal

[deactivated2202]

Thank you Ordered

[Ngo_35]

here comes the rfd effect. Dont be bitter if we may not get our orders haha.

[silentsharky]

It would be bitter not to get it but hey I ordered it first hehe, hope its not a mistake and amazon.ca go like "holly molly we made a mistake" well who cares its all of us or none right? redflag musketeers.

[Ngo_35]

btw season 3 is original price 32.xx or something like that. You dont really get a discount for getting both. So if you already have volumes 1 and 2 just get another dvd or pick this up as a gift.

[RichieTheHammer]

I ordered .. thanks
Also grabbed the collectors edition of Scarface (been meaning to pick it up anyhow)

For delivery after Dec. 23, this item is eligible for FREE Super Saver Shipping on orders over $39

The Hammer

[Ngo_35]

It would be bitter not to get it but hey I ordered it first hehe, hope its not a mistake and amazon.ca go like "holly molly we made a mistake" well who cares its all of us or none right? redflag musketeers.

yeah hopefully we get them. I applaud you for finding this deal. Did you just stumble upon it?

[bunnyfoo]

Thanks! I picked one up :)

[Sheky]

"frickin' Sweet!"

Thanks for the post. OP

[rafiki]

Thanks OP, wow rfd effect, now it says "Usually ships within 4 to 6 weeks" :S

Dont' forget about Yourshops.ca and the visaperks.ca coupon for new accounts

[ninety09]

Just ordered it. Hope it goes through :cheesygri

[silentsharky]

yeah hopefully we get them. I applaud you for finding this deal. Did you just stumble upon it?
I was just buying cd's and saw it advertised on the main page and I was like this is a mistake but the stamp on it even said 93% off. Amazon.ca has deals like this for like a night or even two hours if they have alot at their warehouse. Then its gone. I bought a Cd once was like 31.99 regular price (2cd) and hot deal was 11.99 so it happens but who knows but if its a mistake lets push for to get the price hehe.

[liquid_paper]

sweet mother!!! i ordered 2!!!!

anyone want to buy a copy of volume 1 off of me for $10?

[Geologic]

lol.. amazon and their cancellation of my play and charge kit. I'm guessing they'll send everyone an email again and cancel the order somehow.. hope it goes through though

[c white]

Hey look the Stewie Griffin movie is priced at $60, http://www.amazon.ca/exec/obidos/ASIN/B000A3DFV8/ref=pd_bxgy_text_2/701-4922533-2591510

they must have mixed up the two prices.

[RichieTheHammer]

http://images.amazon.com/images/P/B000BNYP02.01._SCLZZZZZZZ_.jpg

Thanks...

The Hammer

[synaptech]

it has to be a mistake... but who cares!!! I ordered :cheesygri

[skanwar]

anyone know if we can PM with chapters?

[synaptech]

anyone know if we can PM with chapters?

I doubt it, but I would buy and then try.

[Darko]

"These items will arrive after December 24."

>:(

[silentsharky]

lol.. amazon and their cancellation of my play and charge kit. I'm guessing they'll send everyone an email again and cancel the order somehow.. hope it goes through though
did they made a mistake then if so what happend man dont scare me :-) "silentsharky starts sweating"

[Ngo_35]

"These items will arrive after December 24."

>:(

yeah 4-6 weeks for delivery.

[mcbain27]

thnx alot OP very sweet deal

[jla0]

$150.00 @ futureshop.ca! :twisted:

[skanwar]

ordered, awesomeness.

[WiseOx]

Ordered, thanks! I wouldn't be surprised if this actually went thru. Last year, I got the Scarface boxset for a song, similar discount.

[dragonfattie]

thanks op. this looks real. if it wasn't real why would they advertise 93% off...?

i'm shocked still...
ordered with season 3

[liquid_paper]

hmmmm...i wonder if i can return this at futureshop!!!

[synaptech]

thanks op. this looks real. if it wasn't real why would they advertise 93% off...?

i'm shocked still...
ordered with season 3

Yeah the little cartoon bubble is correct with "93% off"... if it was a mistake then I'd guess the bubble would read 7%.

Good deal!

[SumGuy]

AWESOME!! Ordered one. Thanks OP!
Woo-hoo!!

[liquid_paper]

guys...for all you non-techno wizzes out there...its not that difficult to program an AUTOMATIC CALCULATOR..ahaha...

that's why you see the bubble saying 93% off...you think someone at amazon would calculate the percentage off on all 1 million of their products?

ahaha...that bubble adjusts automatically to sale prices...so if they typo'd the sales price...that bubble would be equally affected...

[silentsharky]

Quote"We cannot confirm the price of an item until you order, but please note that we do not charge your credit card until your order enters the shipping process. Despite our best efforts, a small number of the items in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our shipping procedures.

If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item.
If an item's correct price is higher than our stated price, we--at our discretion--will either contact you for instructions before shipping or cancel your order and notify you of such cancellation."

----If it doesnt go through I am not to blame but I agree with the little bubble, it say 93% off
unless that thing is like automated or something and whatever price they write it reflects the percentage off in the bubble. I pray it is correct.

[synaptech]

guys...for all you non-techno wizzes out there...its not that difficult to program an AUTOMATIC CALCULATOR..ahaha...

that's why you see the bubble saying 93% off...you think someone at amazon would calculate the percentage off on all 1 million of their products?

ahaha...that bubble adjusts automatically to sale prices...so if they typo'd the sales price...that bubble would be equally affected...

I suppose it takes a real wizzard to suggest fraud and post it on a forum?


hmmmm...i wonder if i can return this at futureshop!!!

[spike-spiegel]

Just a warning, Amazon.ca rarely honours their misprices. If it is a small amount, they might. This is obviously a big amount and lots of orders.

[MrDisco]

thats a little freaky. i was just thinking i needed all three volumes of F.G to give as a gift and just started bargain hunting when this thread appeared. lets hope it goes through...thanks to the op!

[liquid_paper]

I suppose it takes a real wizzard to suggest fraud and post it on a forum?


ahaha...should've included one of these [/sarcasm]

[Rometiklan]

Thanks for the heads up on this deal. Co-incidently, I was looking for The Family Guy Volume 3 DVD set so this comes at a very opportune time. I used a coupon for new members who purchase with a VISA - $10 off $50 purchase. The coupon code is: MAPDECNCSAVE. I threw in another DVD to bring it over $50.

[Badman]

OMG should i jump onto this deal or am i waisting my time? :|

[Darko]

OMG should i jump onto this deal or am i waisting my time? :|

nothing to lose, just order and see what happens :cheesygri

[axdenied]

"Usually ships within 4 to 6 weeks"

Seems to be out of stock

[trek_junkie]

gave it a shot!

[Johnny Powel]

Amazon is not good with honoring pricing errors.Very little chance anyone will recieve this But I always place an order just in case

[Rometiklan]

There was a message on the page that listed my final order and total price, that said, "These items will be delivered after December 24th" or something to that effect. I selected free shipping. Unless you choose priority shipping, you probably won't get these in time for Christmas.

[Denfan]

There was a message on the page that listed my final order and total price, that said, "These items will be delivered after December 24th" or something to that effect. I selected free shipping. Unless you choose priority shipping, you probably won't get these in time for Christmas.


I chose free shipping and the confirmation says:
Estimated Ship Date Dec 14
Estimated Delivery Date Dec 16

[xeodragon]

thanks op! ordered 2 of em!

[Ngo_35]

I chose free shipping and the confirmation says:
Estimated Ship Date Dec 14
Estimated Delivery Date Dec 16
Yeah I got the same in my email. Maybe because we're in GTA?

[mahjongmaniac]

awesome deal...

this would make a great xmas gift......








... for me ! :twisted:

thx4posting OP!

[luked]

crazy but i ordered..

[Denfan]

Yeah I got the same in my email. Maybe because we're in GTA?

I'm actually not in the GTA. I attributed it to ordering about 30 seconds after the original post.

[scrub_ca]

Put my order in.. We'll see if it goes through or not.

[Darko]

Is this old or what?
Extended LOTR (12 disc) - 21 bucks
http://www.amazon.ca/exec/obidos/ASIN/B000654ZK0/qid=1134188789/sr=8-1/ref=sr_8_xs_ap_i1_xgl/701-0237202-0629111

[Pr0metheus]

Thanks a trillion OP. Ordered and I hope it comes through... but everybody here is making me doubt it with evidence of Amazon's policies.

[Nitram]

Is this old or what?
Extended LOTR (12 disc) - 21 bucks
http://www.amazon.ca/exec/obidos/ASIN/B000654ZK0/qid=1134188789/sr=8-1/ref=sr_8_xs_ap_i1_xgl/701-0237202-0629111

is that all of them + extended version????

[Intricated]

Just put my order in for one, but I'm not getting mine for a while (although I'm in the GTA):

Subtotal of Items: CDN$ 12.66
Shipping & Handling: CDN$ 4.94
---------
Total before tax: CDN$ 17.60
VAT: CDN$ 2.65
---------
Total for this Order: CDN$ 20.25

Delivery estimate: Jan 11 2006 - Jan 26 2006

1 "Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents
Stewie Griffin: The Untold Story"
DVD; CDN$ 12.66Let's just hope they honour the pricing.

[Pr0metheus]

Is this old or what?
Extended LOTR (12 disc) - 21 bucks
http://www.amazon.ca/exec/obidos/ASIN/B000654ZK0/qid=1134188789/sr=8-1/ref=sr_8_xs_ap_i1_xgl/701-0237202-0629111
WOWZERS! I just ordered that too now. Thanks!

[masterhapposai]

is that all of them + extended version????

uhhh. yeah.. it's only 1 disk, dont order it ;)

[Darko]

damn amazon is out of there minds.. anyone see any more deals :D

[Smoove]

This is definitely an Amazon mix-up.

Family Guy Presents Stewie Griffin: The Untold Story
Our Price: CDN$ 60.46 & this item ships for FREE with Super Saver Shipping.
http://www.amazon.ca/exec/obidos/ASIN/B000A3DFV8/qid=1134188958/sr=8-2/ref=pd_ka_1/702-2166947-9232001

No way this movie sells for $60 and that combo sells for $13. It should be the other way around.

[Pr0metheus]

This is definitely an Amazon mix-up.

Family Guy Presents Stewie Griffin: The Untold Story
Our Price: CDN$ 60.46 & this item ships for FREE with Super Saver Shipping.
http://www.amazon.ca/exec/obidos/ASIN/B000A3DFV8/qid=1134188958/sr=8-2/ref=pd_ka_1/702-2166947-9232001

No way this movie sells for $60 and that combo sells for $13. It should be the other way around.
They screwed up the LOTR extended trilogy too. That's too many screwups! Stupid Amazon.

[masterhapposai]

attaaaack!

make up for our lack of xbox360s


but really guys we wont get this, dont waste your time, obviously a bunch of errors happening all over, they'll be ready for it

;)

[Pr0metheus]

attaaaack!

make up for our lack of xbox360s
:lol: I didn't want one of those, but I will attack!

[Nitram]

attaaaack!

make up for our lack of xbox360s

revenge of the RFD Nerds!

I somehow doubt they'll honour it....but I hope they do...it makes a kickass x-mas gift for my friend....he'll think I spent hundreds of dollars!

Now dont get greedy kids

[gordholio]

JESUS CHRIST!!!!!

http://www.amazon.ca/exec/obidos/ASIN/B000BNYP02/qid=1134184771/sr=8-3/ref=sr_8_xs_ap_i3_xgl14/701-0237202-0629111

Merry Christmas! lol

EDIT: you can get this and Vol 3 for 45.62.. omfgbbq
You called! How are things going down there on planet Earth? :lol:
Kidding aside, great price for a very funny show - and Merry Christmas!

[bodobodo]

This one's not bad either although not as good as the others. Sorry if it's a repost.

http://www.amazon.ca/exec/obidos/ASIN/B00003CXCT/ref=pd_sim_dp_3/702-4658239-6332813

[Fitty Beer]

Thanks, jumped on both. Let's see what happens.

[masterhapposai]

i''ll contribute :

http://www.amazon.ca/exec/obidos/ASIN/B00003CXCT/qid=1134189384/sr=2-2/ref=sr_2_3_2/701-4954467-7351507

Star Wars Trilogy (Widescreen Edition)



List Price: CDN$ 99.98
Our Price: CDN$ 25.96 & eligible for FREE Super Saver Shipping on orders over $39. See details

You Save: CDN$ 74.02 (74%)



HOT

[masterhapposai]

This one's not bad either although not as good as the others. Sorry if it's a repost.

http://www.amazon.ca/exec/obidos/ASIN/B00003CXCT/ref=pd_sim_dp_3/702-4658239-6332813


beat me to it :twisted:

[barrist]

damn, was hopin the indiana jones trilogy would be the same :lol:

[Darko]

I really hope the LOTR deal comes through, still havent seen the extended versions (& two towers) :cheesygri

[Ma_Jie]

I just ordered LOTR and FAMILY GUY! THANKS GUYS!!!!

Wow!

- Jie

[skanwar]

Fcuk, i keep adding items... thx lol

[RichieTheHammer]

also Matrix 10 disc set .. and The Star Wars set ...

Some body's gonna get in trouble tomorrrow .. lol

The Hammer

[hyperion]

Ordered Thx!

[silentsharky]

Amazon.ca doesnt have a system like people ordering stuff now and nobody realizes it until the shipment. This is really ******** if they dont honour it. I sincerly apologize guys if its a mistake just wanted to share it with RFD.

[trek_junkie]

wow!

[dgr81]

Band of Brothers (http://www.amazon.ca/exec/obidos/ASIN/B00006CXSS/701-0499213-6969153)

77% off

[dgr81]

Star Wars Trilogy (http://www.amazon.ca/exec/obidos/ASIN/B00003CXCT/701-0499213-6969153)

74% off

[akwok]

I ordered all three.. lol, we'll see what happens.. :P

[Darko]

Band of Brothers (http://www.amazon.ca/exec/obidos/ASIN/B00006CXSS/701-0499213-6969153)

77% off

good deal :)

[Pr0metheus]

Band of Brothers (http://www.amazon.ca/exec/obidos/ASIN/B00006CXSS/701-0499213-6969153)

77% off
Amazing! Thanks.

[masterhapposai]

think we're going to hit our credit card limits!

whats the running total so far if we order 1 of each deal..? near $200?

[spike-spiegel]

With all these screwups, it's certain it was a system glitch. Certainly no one expects Amazon to honour these but it doesn't hurt to try!

Hope no one bitches if they do cancel.

[Ngo_35]

isnt star wars like 5 movies or something? sorry Im not a big fan.

[dgr81]

Ultimate Matrix Collection (http://www.amazon.ca/exec/obidos/ASIN/B0002Y69NG/701-0499213-6969153)

55% off

[renegadebytch]

House is 30$
Desperate Housewives is 35$

[Jag]

Thanks ordered LOTR and Family Guy, hoping it comes through.

[Dealz-4-U]

just ordered, and total came out to be $20 shipped. Shipping estimated at Januuary 11 - 26, i hope they come through!

Thanks to the OP!! :) :) :) :)

[renegadebytch]

firefly is 24$

[trek_junkie]

can we PM these at Future Shop?

[masterhapposai]

Battlestar Galactica: Season One



List Price: CDN$ 69.95
Our Price: CDN$ 24.96 & eligible for FREE Super Saver Shipping on orders over $39. See details

You Save: CDN$ 44.99 (64%)

[masterhapposai]

The L Word: Season Two



List Price: CDN$ 83.44
Our Price: CDN$ 24.96 & eligible for FREE Super Saver Shipping on orders over $39. See details

You Save: CDN$ 58.48 (70%)

[bfg_16]

thanks OP!! placed an order for it!

[Ngo_35]

everyone save the pages before they update them! so if you want you can pm with futureshop/bestbuy tomorrow!

[RichieTheHammer]

Star Wars Trilogy (Widescreen Edition)
$ 25.96

Band of Brothers
$ 31.96

Ultimate Matrix Collection (The Matrix / Reloaded /
Revolutions / Revisited / The Animatrix)
$ 29.96

The Lord of the Rings: Special Extended Edition Trilogy (12
Discs) (Widescreen)
$ 21.96

Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy
Presents Stewie Griffin: The Untold Story
$ 12.66 each

woohoo ...
The Hammer

[hyperion]

You asked for it, you got it! Last 3 Star Wars, the old school ones!
http://www.amazon.ca/exec/obidos/ASIN/B000BM5P4S/qid=1134190649/sr=1-9/ref=sr_1_3_9/702-5097775-6719210


BOOYAH!

[ur bud-dee]

Thanks for the heads up on this deal. Co-incidently, I was looking for The Family Guy Volume 3 DVD set so this comes at a very opportune time. I used a coupon for new members who purchase with a VISA - $10 off $50 purchase. The coupon code is: MAPDECNCSAVE. I threw in another DVD to bring it over $50.

damn, i missed your coupon code!! :mad: oh wells, i guess next time i should finishing reading the threads before placing orders.

[Darko]

You asked for it, you got it! Last 3 Star Wars, the old school ones!
http://www.amazon.ca/exec/obidos/ASIN/B000BM5P4S/qid=1134190649/sr=1-9/ref=sr_1_3_9/702-5097775-6719210


BOOYAH!

Boo.
http://www.futureshop.ca/catalog/proddetail.asp?logon=&langid=EN&sku_id=0665000FSM2102754&catid=14763

[l_architect]

Wow!! Thanks.

Where are you finding all of the great deals? I don't want to miss anything before I checkout.

[c white]

Seinfeld season 1-6 is back on sale too

http://www.amazon.ca/exec/obidos/ASIN/B000BHJCE2/qid=1134190729/sr=2-2/ref=sr_2_3_2/701-4922533-2591510

[Seveneighty]

Yeah, something seems wrong with the site..

Their #1 bestselling TV series (Doodlebops Volume 1) is $250, while Volume 2 (number 2 on the bestseller list) is $17. And they're charging $40 for the Trailer Park Boys Christmas Special DVD when it should be <$20.

Hopefully they still honor the prices!

[Darko]

Seinfeld season 1-6 is back on sale too

http://www.amazon.ca/exec/obidos/ASIN/B000BHJCE2/qid=1134190729/sr=2-2/ref=sr_2_3_2/701-4922533-2591510


ahh, omg that is insane... cant afford anymore lol, gotta cancell star wars orders and make room for this :cheesygri

[Xon]

I have no idea if this is some type of sick joke, but it's okay, I just let my cc take control. It knows what to do in situations like this.

[Ngo_35]

ahh, omg that is insane... cant afford anymore lol, gotta cancell star wars orders and make room for this :cheesygri

haha I considered ordering it but Im not a big fan of Seinfield.

[Ngo_35]

btw we're all gonna be so pissed on monday when we get the "sorry for the inconvience" email. So just be happy now. Wooosaaaa Woooosaaaa (from bad boys 2)

[axdenied]

Not as good, but still :

http://www.amazon.ca/exec/obidos/ASIN/B000ARSJVU/qid=1134191226/sr=2-1/ref=sr_2_3_1/701-5222068-1101141

[barrist]

haha I considered ordering it but Im not a big fan of Seinfield.

im a huge fan but its on probably 5 times a day, so i have no real urge to have the dvds

[silentsharky]

btw we're all gonna be so pissed on monday when we get the "sorry for the inconvience" email. So just be happy now. Wooosaaaa Woooosaaaa (from bad boys 2)
I think the 55% ones are legitimate but the other ones I am still praying is true. Dont kill the messenger

[Darko]

Not as good, but still :

http://www.amazon.ca/exec/obidos/ASIN/B000ARSJVU/qid=1134191226/sr=2-1/ref=sr_2_3_1/701-5222068-1101141

am i reading that right? 40 Disc? holy

[Geologic]

Holy crap!.. lol..

Even after the play and charge kit BS, I still bought in to this and will probably end up getting the cancellation email. With all the errors on the site, this is definately more likely to be cancelled.

Anyways, check out the looooooooooong wait for these.

Shipping estimate: Jan 11 2006 - Jan 25 2006
Delivery estimate: Jan 16 2006 - Jan 31 2006

I ordered the family guy 1, 2, and 3 with stewie movie and band of brothers.

[masterhapposai]

I think the 55% ones are legitimate but the other ones I am still praying is true. Dont kill the messenger

dont worry sharky we know the risks, been through this many times

just cross your fingers and we'll have a DVD collection worth thousands for a few hundred :!:

[Rosico]

well, I selected super duper fast shipping so lets see if they can process the order quick enough before the cancellation goes out. ;)

[Darko]

im a huge fan but its on probably 5 times a day, so i have no real urge to have the dvds

true... im gonna pass on the dvds, even though its an awesome deal

[Xon]

If it was an error though would it have the little 93% sticker on the image? Do they have some fancy hitech system that automatically generates those discount 'stickers'?

[x-batman]

Star Wars Trilogy (Widescreen Edition)
$ 25.96

Band of Brothers
$ 31.96

Ultimate Matrix Collection (The Matrix / Reloaded /
Revolutions / Revisited / The Animatrix)
$ 29.96

The Lord of the Rings: Special Extended Edition Trilogy (12
Discs) (Widescreen)
$ 21.96

Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy
Presents Stewie Griffin: The Untold Story
$ 12.66 each

woohoo ...
The Hammer


WOW, if its still up (the prices on amazon.ca) tomorrow around 10am (when futureshop opens) then Im gonna have a FIELD DAY PM'ing!

[RichieTheHammer]

If it was an error though would it have the little 93% sticker on the image? Do they have some fancy hitech system that automatically generates those discount 'stickers'?

No ...Amazon.ca hand draws all their stuff...

The Hammer

[farlight]

Friends - The One with All Ten Seasons for $262.47 @ 30% off

http://www.amazon.ca/exec/obidos/ASIN/B000AM4PBS/ref=pd_bxgy_text_2/702-5190963-6493660

[trek_junkie]

i'd be really impressed if anyone can PM any of these at future shop or anywhere else.

[Ngo_35]

I think the 55% ones are legitimate but the other ones I am still praying is true. Dont kill the messenger

haha sharky you bastard, look what you started! I think most of us already added about $150 to our cc bill!

[silentsharky]

my toes are crossed

dont worry sharky we know the risks, been through this many times

just cross your fingers and we'll have a DVD collection worth thousands for a few hundred :!:

[LeafsRbest]

Hahahaha.....


How many people want to bet that Amazon.ca staff had their Christmas party tonight? Maybe the late shift is getting their revenge or too drunk to realize what prices they're setting!! :D

[bonzo]

Boo.
http://www.futureshop.ca/catalog/proddetail.asp?logon=&langid=EN&sku_id=0665000FSM2102754&catid=14763

I guess no need to pm futureshop which would never happen anyways.

Hopefully there's no complaining after this deal doesn't go through. I love the american deal sites with the guys that say "I'm going to sue them if they don't deliver" or "my friends a lawyer we can start a class action law suit" if it goes through that would be amazing and probably my first.

I've had about 5 orders cancelled due to pricing errors on amazon.com and tons elsewhere. The best one on amazon.com was some 100 DVD history of televison box set it was like 3 dollars 99.9% off at the time order 10 of them to get free shipping and probably 5000 other people did the same.

[Geologic]

lol.. everyone SCREEN CAPTURE the errors and try to PM tomorrow morning. Go to FS or BB right when they open (when they're still tired) and ask them to PM.

[spike-spiegel]

am i reading that right? 40 Disc? holy

man, i wondering how much that thing weighs...

[Pr0metheus]

Hahahaha.....


How many people want to bet that Amazon.ca staff had their Christmas party tonight? Maybe the late shift is getting their revenge or too drunk to realize what prices they're setting!! :D

:lol: I wouldn't be surprised.

[RichieTheHammer]

Just so everyone knows .. Amazon allows you to go back in and edit your orders .. combine them .. add and subtract items .. even change payment method .. just not apply coupons (that has to be done the very first time)

Also I just noticed that Amazon.com (USA) has similar pricing errors...

errr .. maybe not .. was looking at the Matrix 10 disc set .. seems cheap to me.

The Hammer

[Geese_Howard]

if this goes thorugh..... the 25th came early for all

[Ngo_35]

Just so everyone knows .. Amazon allows you to go back in and edit your orders .. combine them .. add and subtract items .. even change payment method .. just not apply coupons (that has to be done the very first time)

The Hammer

how do you do that? i tried to add items and all but couldnt find the option.

[l_architect]

The edit your order option is under My Account.

[reborn_phoenix]

that's a quarter of the people in hot deal section...

Edit: Oops.. there are 603 people viewing hot deal section right now..so that makes it one eighth..

[masterhapposai]

lol.. everyone SCREEN CAPTURE the errors and try to PM tomorrow morning. Go to FS or BB right when they open (when they're still tired) and ask them to PM.

ok if Amazon's going to be major *******s with this and cancel us they should at least leave it up for Monday :D

or bring it down for tomorrow, and put it back up for Monday. they owe us this at least

[farlight]

Firefly: The Complete Series for 23.96 @ 66% off

http://www.amazon.ca/exec/obidos/ASIN/B0000AQS0F/702-5190963-6493660

[madman604]

absolutely amazing! thanks OP! i'm down for 4 copies! and I already own them

[spike-spiegel]

Currently Active Users Viewing This Thread: 85 (58 members and 27 guests)... so say about 100+ ppl buy each of these things all in the span of an hour. Some people buy more than one to resell or gifts... I think Amazon would notice. ;)

Someone is gonna have some fixing to do tomorrow or Monday.

[Txiasaeia]

Good grief. Lord of the Rings & the first three seasons of Family Guy for under $40. Hopefully people won't be abusing these deals & ordering ten...

Out of curiosity, if A.ca does cancel these orders, do they at least give you a gift certificate or something else to make you feel like it wasn't a total waste of time?

(BTW: If this goes through, this is definitely hot deal of the year!)

[Ngo_35]

ahhh ****, I shouldnt have combined now I have to wait longer for the delivery. I should have kept them seperate.

[spike-spiegel]

Good grief. Lord of the Rings & the first three seasons of Family Guy for under $40. Hopefully people won't be abusing these deals & ordering ten...

Out of curiosity, if A.ca does cancel these orders, do they at least give you a gift certificate or something else to make you feel like it wasn't a total waste of time?

(BTW: If this goes through, this is definitely hot deal of the year!)

Absolutely not. They send a generic email saying that they have it somewhere in their policy which gives them right to cancel any order for some reason in case of these.

[Pr0metheus]

ahhh ****, I shouldnt have combined now I have to wait longer for the delivery. I should have kept them seperate.
Don't get too upset over that because the deal probably won't even go through.

[Ngo_35]

Don't get too upset over that because the deal probably won't even go through.

yeah your probably right buddy but its the same feeling of buying a lottery ticket. I hope it goes in my/our favour!

[robieG]

ahhh ****, I shouldnt have combined now I have to wait longer for the delivery. I should have kept them seperate.

i was about to post something to warn ppl about combining their orders....

**all items will be shipped together! if you buy an item that is available and one that is shippable in 4-6 weeks, it will all come in 4-6 weeks.**

[Darko]

http://img392.imageshack.us/img392/713/lol8zk.jpg

lol

[Geologic]

AMAZON.CA's best DVD sellers list is pretty funny.. just watching the dvds with errors going up the list. The family guy pack went from being at #15 and up to #2.

[l_architect]

Go to "Your Account" at the top right of the page and delete the movies from your order, then create a new order.

[Xon]

No ...Amazon.ca hand draws all their stuff...

The Hammer

Damn it seemed like a valid question when as I wrote it but now I feel all dumb >:(

[RichieTheHammer]

Damn it seemed like a valid question when as I wrote it but now I feel all dumb >:(

Wasn't my intention .. well .. ok maybe a little..
I'm sure they have a script that generates the lil bubbles.

The Hammer

[Pro]

There will be no price matching on this deal. No other store out there has a "combo" pack such as this one. Futureshop sells the gift pack but it's only Volume 1 & 2 and NO Stewie Griffin: Untold Stories. It would definately be a great price match if it were possible...but it ain't!

Very nice thread! Big ups to the Original Poster!

[Ngo_35]

i was about to post something to warn ppl about combining their orders....

**all items will be shipped together! if you buy an item that is available and one that is shippable in 4-6 weeks, it will all come in 4-6 weeks.**

yeah kinda sucks but I dont mind the wait I guess. Amazon is usually fast with these things. I ordered a few items before that were "4-6 weeks" and I got them in about 1 1/2 weeks ish.

[CanadianCool]

hot deal, ordered, thanks

[TheRide]

Ordered, Thanks alot OP!

[Xon]

no worries. btw did anyone notice a A Charlie Brown Christmas is $239.96? (http://www.amazon.ca/exec/obidos/ASIN/B00004W5UM/qid=1134192752/sr=1-4/ref=sr_1_2_4/701-8121658-0209902)

I mean, I like the special and all but... damn.

[Darko]

no worries. btw did anyone notice a A Charlie Brown Christmas is $239.96? (http://www.amazon.ca/exec/obidos/ASIN/B00004W5UM/qid=1134192752/sr=1-4/ref=sr_1_2_4/701-8121658-0209902)

I mean, I like the special and all but... damn.

HOT DEAL!! :cheesygri

*orders 5*

[CSR]

Go to "Your Account" at the top right of the page and delete the movies from your order, then create a new order.
thx

[gulfan]

Order #: 701-8315432-7218760 - placed on December 09, 2005 at 09:34
PM PST
Status: CANCELLED - on December 09, 2005 at 09:37 PM PST

[CSR]

Order #: 701-8315432-7218760 - placed on December 09, 2005 at 09:34
PM PST
Status: CANCELLED - on December 09, 2005 at 09:37 PM PST
?? whats that suppose to mean?

[ChaoZ]

Fantastic deals. I ordered LotR (even though I already own it) Matrix, Family Guy (again, I own the first two sets), and Band of Brothers.

They'd make great gifts for people (not necessarily Xmas).

[Pr0metheus]

yeah your probably right buddy but its the same feeling of buying a lottery ticket. I hope it goes in my/our favour!
:lol: I know exactly what you mean, and that's why I ordered one!

[Pr0metheus]

no worries. btw did anyone notice a A Charlie Brown Christmas is $239.96? (http://www.amazon.ca/exec/obidos/ASIN/B00004W5UM/qid=1134192752/sr=1-4/ref=sr_1_2_4/701-8121658-0209902)

I mean, I like the special and all but... damn.
WOW, the site is really screwed up.

[CSR]

Fantastic deals. I ordered LotR (even though I already own it) Matrix, Family Guy (again, I own the first two sets), and Band of Brothers.

They'd make great gifts for people (not necessarily Xmas).

Got the same order.

[superizzy]

Hell I ordered it as well but two things are going to happen.

1. All these orders will be cancelled in the next 24 hours

2. Someone at Amazon.ca is getting a pink slip for Xmas

[mahjongmaniac]

huh?

why's LOTR trilogy so damn cheap?

http://www.amazon.ca/exec/obidos/ASIN/B000654ZK0/ref=pd_bxgy_text_2/701-9452538-6335517

86% off....

not as ridiculous as Family Guy 93% off... but still....


ordered!

[MrDisco]

am i reading that right? 40 Disc? holy

its all 7 seasons of Buffy plus a bonus disc. though amazon.com had it cheaper on pre-order i believe :|

[Rosico]

WOW, the site is really screwed up.

now, if we ordered that - would we receive an email letting us know of the correct price? ;)

[chob]

get a new account and if total is over 50 then apply MAPDECNCSAVE to take 10 off

[MrDisco]

guess that code is only good for new accounts

[chob]

guess that code is only good for new accounts

set up new account is easy
just use another email account

[Ngo_35]

well, I selected super duper fast shipping so lets see if they can process the order quick enough before the cancellation goes out. ;)

how much more did it cost?

[CSR]

Telus Perks for Amazon.ca
$10 Off - New customers only.
TMC6-9G3GXJ-7SCEEQ

[Pr0metheus]

set up new account is easy
just use another email account
Can you use the same CC #?

[MrDisco]

set up new account is easy
just use another email account

that is true, however in my younger age i did this quite often and got banned from all Amazon sites. i now have 1 account and i dont mess around with it. play fairly is my new motto. :)

[Seveneighty]

You guys are getting a huuuge discount on these DVDs and yet you're cheating your way to getting MORE money off? How cheap are you?

If anything, the orders will probably be cancelled anyway and you'll have set up a new account and wasted your coupon..

[Pr0metheus]

You guys are getting a huuuge discount on these DVDs and yet you're cheating your way to getting MORE money off? How cheap are you?

If anything, the orders will probably be cancelled anyway and you'll have set up a new account and wasted your coupon..
That's what I'm thinking... setting up a new account if these deals aren't legit is such a waste of time. Even if the deals are legit (very low probability) and you setup a new account, you were getting a good deal before.

[Xon]

Ok, the site is definitely borked:

Stewie Griffin: Untold Story (http://www.amazon.ca/exec/obidos/ASIN/B000A3DFV8/701-8121658-0209902) by itself is $60. I saw that about a dozen times with "page you made" alerts but it only clicked now.

[chob]

Can you use the same CC #?

it works for me
it shouldn't be a problem
they can't check cc# in their record to see who use same cc, right?

[mcbain27]

holy crap, the estimated on my shipping is jan 25-30!!

I'm gonna pray that this deal goes through!!

[Pr0metheus]

holy crap, the estimated on my shipping is jan 25-30!!

I'm gonna pray that this deal goes through!!
Hey, if the deals work then I'll wait that long no problem! :)

[cmge]

OMFG!!!... those are siiick... LOTR: 12disc and Family Guy Bundle for only 12.99$?!... oh man... i ordered them even tho i have them.. it would make great presents!!!!

[CSR]

OMFG!!!... those are siiick... LOTR: 12disc and Family Guy Bundle for only 12.99$?!... oh man... i ordered them even tho i have them.. it would make great presents!!!!

Isn't LOTR $21.xx

[x-batman]

How hard of a time am I gonna have PM'ing these tomorrow? what can they say?

[Xon]

How hard of a time am I gonna have PM'ing these tomorrow? what can they say?

No. :D

[Pr0metheus]

How hard of a time am I gonna have PM'ing these tomorrow? what can they say?
That Amazon has gone mad, or got hacked.

[tigger03]

even if the Family Guy combo (Vol 1, 2, untold) comes up to $60, it's still a great deal!

[kaddy69]

There is no way these deals are going through! I ordered LOTR and matrix anyway :D

[gr8dlr]

Been changed to $99.97 for that gift set now. :( I missed it.

[LeafsRbest]

Hmmm.... Prices have been fixed. No correction email as of yet...

[Keitarokun]

Oh man
i thought its not a pricing error
coz they had that 93% off sticker beside the picture
i thought they're just getting rid of the old stock

[madman604]

even if the Family Guy combo (Vol 1, 2, untold) comes up to $60, it's still a great deal!

its at costco for $88 -$25 coupon right now.

[Desolatax]

Price was Changed back :( too bad i missed it

[Div]

Yeah, this is dead.

[hyperion]

If our orders get canceled I say we boycott Amazon. They sure seem to be having many of these "pricing errors". I bet they do it on purpose to generate buzz and traffic to their site.

[synaptech]

If our orders get canceled I say we boycott Amazon. They sure seem to be having many of these "pricing errors". I bet they do it on purpose to generate buzz and traffic to their site.

I think most people would be happy to get their order at $12.88, but how many really expect it?

[Seveneighty]

If our orders get canceled I say we boycott Amazon.
Yeah, like that would happen. :lol:

As soon as a moderately good deal is offered on Amazon.ca, everyone here dedicated to the massive Amazon boycott would be right back there desperately placing orders.

"Whoa, From Justin To Kelly DVD for $0.73! I bought 3 and added a bunch of other stuff to my cart for free shipping ... uh, the boycott's still on, it's just a pricing error!"

[Txiasaeia]

If our orders get canceled I say we boycott Amazon. They sure seem to be having many of these "pricing errors". I bet they do it on purpose to generate buzz and traffic to their site.

Yeah, right.

Even if they are devious little buggers who are only out to generate buzz, they still have incredible prices, still have terrific customer support, and still offer a wider selection than anywhere else. Can Chapters match this? Not a chance. Futureshop/Bestbuy? Uh uh. You can boycott it all you want, but even if the orders don't go through, I'll still shop there - and so will you, I'll bet dollars to donuts.

[asian1]

how come i dont see these prices?

[rogue]

how come i dont see these prices?


Because they corrected the prices earlier this morning....and the now the wait for cancellation emails begins.

[tigger03]

OP, plz mark as DEAD

[CSR]

Dead

[mcbain27]

for every1 2 get their cancellation email...

[x-batman]

I wish they had started catching their mistake around 12, cause then I still could have gotten price matches around 10am (when fs opened)! now I have the print outs for nothing! lol waste of ink

[mahjongmaniac]

for every1 2 get their cancellation email...

let's hope not...

*crosses fingers*


---------------------

I wish they had started catching their mistake around 12, cause then I still could have gotten price matches around 10am (when fs opened)! now I have the print outs for nothing! lol waste of ink

PM FS?

i thought FS only carried the Family Guy Vol 1&2 (no Untold) like some1 else mentioned earlier... ?

[orakle22]

As expected, Amazon has welched on this deal. I just got this e-mail:

Hello from Amazon.ca.

We have new information about your order and need to hear from you
before we proceed.

We're sorry, but we've learned the price of the following item has
increased:

"Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy
Presents Stewie Griffin: The Untold Story" [DVD]
OLD PRICE NEW PRICE
CDN$ 12.66 CDN$ 99.97

We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

-------

Bummer.

[Keitarokun]

i'll never buy from them again..
Amazon sucks!
>.<
*cries*
I wish the deal was real...
i really wanted to watch it..

[jshebib]

other thread was locked so will post here, I'm ok with 1 or 2 price errors, but if they reject my whole order then I will complain. they can't have 10 price errors on their site. their email is lame also, "with several million items listed on our web site" bs, don't post it if you can't get the price right.

js

[burnaby]

Uh-oh JayPatel is at it again locking thread. The general thread about Amazon increasing the price for all their "error" seems more appropriate place to post than this specific thread. Oh well. Wonder when they'll send out the upprice for LOTR.

[Wildfire]

That's a lame cop out by Amazon, they could at least admit it was a price error on their behalf, and then deny the orders (which I wouldn't have a problem with).

But to pretend it wasn't any fault on their part and call it a "increase in price" that just so happenned to occur today is just lame.

They haven't sent out letters against Family Guy yet, (well for me that is) but if you look at the status in your order it says now :

Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents Stewie Griffin: The Untold Story
Usually ships in 4-6 weeks (but may not be available at all)

:rolleyes:

[hyperion]

Thanks for nothing Amazon. Another customer lost.

[Txiasaeia]

Thanks for nothing Amazon. Another customer lost.

Oh, come on! We all knew that it was too good to be true. Why get mad at them because they made a mistake? It's disappointing, sure, but it's not the end of the world, and they're *still* a great company.

(But, then again, LOTR is still $20 for me... I might be a little less forgiving if they correct that too...)

[doonah]

something weird happened with my account. I cancelled the matrix, but then in my shopping basket, it says $21.xx for LOTR, and then the total comes to $78.xx. Anyone else getting this? Weird math if you ask me

[jshebib]

their email directs you to their site where they ask you to approve the new price... but it shows the old price again. I suggest again that they are showing that this was a legitimate price, and they are trying to change it after the fact.

http://img204.imageshack.us/img204/1123/amazon5me.jpg

[D-Sisive]

did anyone make a big order like me

i got one of each

family guy
lotr
star wars
matrix
bob

i got 1 email only stating the wrong price of the star wars

when i check account, bob is still at ~30, family guy went to 99, lotr still at ~20, star wars went to ~70, matrix went to ~60

so bob and lotr is still at the error price in my account

in the email, they make it sound like a bait and switch too, they should have just automated the email to say it was a price error, not a price increase...you cant increase a price later after a agreed purchase price...

but its a good thing amazon has some boil plate terms in their conditions to protect themselves (good thing i took business law), the law is still sketchy re:online merchants

[hyperion]

Oh, come on! We all knew that it was too good to be true. Why get mad at them because they made a mistake? It's disappointing, sure, but it's not the end of the world, and they're *still* a great company.

(But, then again, LOTR is still $20 for me... I might be a little less forgiving if they correct that too...)
Amazon now has my credit card info and address, for nothing.
It's a great company to you because you don't expect any better. They won't change and they they will continue having pricing errors because you continue to support them and not hold them responsible. Remember the seemingly legit xbox 360 accessories sale a month ago? That was a pricing error too.

[Wildfire]

did anyone make a big order like me

i got one of each

family guy
lotr
star wars
matrix
bob


I ordered Family Guy, Lotr, Star Wars and Matrix.

So far, they only sent an email to jack up the price on Matrix, everything else is safe.

Which is odd, are they going to email me 4 separate times to cancel one by one? I mean, they obviously already looked @ my order for the Matrix and didn't touch the others.

[wesleyw]

They cancelled my Family Guy and Matrix already. So far everything else is good.

[l_architect]

How do you contact them by phone? I can't find the number anywhere.

[RichieTheHammer]

You know what's CRAP???

Note: Promotional certificates may be redeemed only when the order is originally placed.

But they can change price any damn time they want??
I missed entering a coupn code for first time buyers and I'm outta luck.
They screwed up pricing several items and they can change things whenever they want.

CRAP
I got notices on Starwars, Family Guy and Matrix.
Still ok (so far) on Bob and Lotr

You've cancelled the following item(s) successfully:
Thanks for shopping at Amazon.ca!

The Hammer

[Johnny Powel]

I ordered Family Guy, Lotr, Star Wars and Matrix.

So far, they only sent an email to jack up the price on Matrix, everything else is safe.

Which is odd, are they going to email me 4 separate times to cancel one by one? I mean, they obviously already looked @ my order for the Matrix and didn't touch the others.

Its coming, my LOTR has been cancelled...

[Txiasaeia]

Amazon now has my credit card info and address, for nothing.
It's a great company to you because you don't expect any better. They won't change and they they will continue having pricing errors because you continue to support them and not hold them responsible. Remember the seemingly legit xbox 360 accessories sale a month ago? That was a pricing error too.

You can go into your account and delete both. You'll have an account that's not linked to a credit card or an address. Or, if you want to, you can change your address to something completely random.

Do you want to know why I like the Amazons? Three years back I ordered a book from Amazon.co.uk (poetry not available on this side of the pond). It arrived with some shipping damage. I emailed them and asked them what to do, and they sent me another copy of the book, for free, and said I could keep the first copy.

Two years ago, I mistakenly ordered a book that I found out months later I didn't need. I asked them if I could return it for a refund, and they not only did so, but they paid for shipping.

This year, there have been two orders that have arrived damage - one from Amazon.com, one from .ca. The Canadian site made it very easy to send the items back, but sent me new ones even before I did so. The American site, like co.uk, said it would be too expensive for them to ship back to them the damaged books, so they sent me a new order with a new set of books. Total cost for the .com shipment was about $200 for 3 books (again, relatively rare, hardcover, and somewhat specialised).

Also this year, one of the Schweppes coupons didn't work for me, so they contacted me and sent me a new code. I found out later that Schweppes was supposed to deal with it, not A.ca.

Finally, last Christmas, I sent them an email telling them how much I appreciated doing business with them and let them know I appreciate both their prices and their wonderful customer support. Their response? They sent me a $10 gift certificate.

Every single business, whether online or off, has pricing errors. It's life. What makes a company great is how they deal with customer problems, and I've never felt slighted, ripped off, or maligned by anything they've ever done. The Amazons have great prices and a great inventory. They make it easy for individuals to sell stuff through them. Amazon.ca doesn't charge me PST, and they ship very quickly. Amazon.com is shipped from Canada, so there's no brokerage and no taxes.

I've had bad experiences with Chapters in the past. For instance, I bought a $20 membership for decreased prices, and halfway through the membership, they changed the terms of service (dropped online discount to 5%, for instance). I emailed to complain, and they essentially told me that they couldn't do anything, and that I was stuck with the membership (not even a partial refund). A book arrived damaged before this, and they essentially told me that it was my fault and they weren't going to refund it or do anything for me. Why should I shop at a store that treats me like dirt?

I've put over $1500 worth of purchases this year alone through the Amazons, including most of my Christmas shopping. A single pricing error isn't enough to get me to shop elsewhere. If you refuse to shop at every store that makes mistakes with pricing, then you're not going do be doing any shopping any more.

[Txiasaeia]

Its coming, my LOTR has been cancelled...

That's too bad. Oh well.

[gflux]

While I'm not surprised by the latest events, I think this can be considered fraud. Luring people to their site and then swtching prices? C'mon. Other website owners would be drooling just over the site traffic that Amazon has generated.

I guess we're lucky they didn't threaten us with physical violence. (http://thomashawk.com/2005/12/abusive-new-york-camera-store.html) ;)

[l_architect]

Nevermind, found it. Amazon.CA Hours of Operation (PST): 24/7
1-877-586-3230

[MrDisco]

Do you want to know why I like the Amazons? Three years back I ordered a book from Amazon.co.uk (poetry not available on this side of the pond). It arrived with some shipping damage. I emailed them and asked them what to do, and they sent me another copy of the book, for free, and said I could keep the first copy.


ditto. i've a few items mangled by Canada Post. Amazon (com and ca) simply sent a new item at their expense (books and dvds costing well over $100). i defy anyone to show a company who has better customer service then them.


Every single business, whether online or off, has pricing errors. It's life. What makes a company great is how they deal with customer problems, and I've never felt slighted, ripped off, or maligned by anything they've ever done.

right on. these calls for boycotts and people acutally mad at Amazon just boggles my mind.

[MrDisco]

I think this can be considered fraud. Luring people to their site and then swtching prices?

fraud? hardly. it was an error and they took steps to correct. haven't you seen flyers printed with errors only to have retractions and signs up posted at the store saying the item was in error?

[l_architect]

fraud? hardly. it was an error and they took steps to correct. haven't you seen flyers printed with errors only to have retractions and signs up posted at the store saying the item was in error?

Sure I have, but if I purchased the item before the error was corrected, they don't force me to take it back or pay the difference.

[Chew300ZX]

No price adjustment e-mail for me yet.
I really hope I can get this. Why can online retailers get away with this? Imagine being in a store, finding a great price, getting it up to pay for it. The cashier puts it in the bag is taking your money and suddenly says - "Wait, we made a mistake, gotta charge you about 8 times more is this okay?" It's pretty much the same thing

[Xon]

Other shoe dropped, my Family Guy order just jumped up to 99.97.

[Devvv]

Telus Perks for Amazon.ca
$10 Off - New customers only.
TMC6-9G3GXJ-7SCEEQ

Anyone else having trouble entering this code? Do you have to take out the dashes??

[Txiasaeia]

No price adjustment e-mail for me yet.
I really hope I can get this. Why can online retailers get away with this? Imagine being in a store, finding a great price, getting it up to pay for it. The cashier puts it in the bag is taking your money and suddenly says - "Wait, we made a mistake, gotta charge you about 8 times more is this okay?" It's pretty much the same thing

No email for me either, but log onto your account at A.ca and look at the order.

[b166er1337]

ditto. i've a few items mangled by Canada Post. Amazon (com and ca) simply sent a new item at their expense (books and dvds costing well over $100). i defy anyone to show a company who has better customer service then them.



right on. these calls for boycotts and people acutally mad at Amazon just boggles my mind.


Exactly. I have nothing but great experiences. Their free shipping takes ONE day for the package to arrive. Their customer service is great and i will always shop there.

[l_architect]

I only received one email about the price error, but when I went to the website to check my order the others were cancelled.

They will all be cancelled and amazingly enough the "best sellers" are up to 30% off and the list is now all of the DVD's that were "incorrectly" priced.

The CSR at Amazon tried to tell me that one was a price error and one was a stocking availabilty issue. Funny since the email offered it to me at a higher price and it's available online with shipment in 3 to 4 days ...

This is clearly "Bait Advertising".

[rollen]

I ordered the family guy pack, LOTR collection and Band of Brothers. Surprisingly enough, they havent sent me any emails advising me if I wanted to cancel, so I checked my order and it seems that they changed the price ONLY on the family guy and left the prices the same for the others.

I guess I'll keep it on for now and see if it does go through... :twisted:

[kag]

I can't believe there's nothing we can do. I mean I would have understood if it would have been a single product. Mistakes happen. But 15 different products?? Sorry but I'm not buying the mistake excuse. They lured us.

[Txiasaeia]

I can't believe there's nothing we can do. I mean I would have understood if it would have been a single product. Mistakes happen. But 15 different products?? Sorry but I'm not buying the mistake excuse. They lured us.

So what are you going to do about it?

[feminazi]

I haven't received an email yet, but I checked the status based on advice here and noticed that I need to confirm a price increase on Family Guy, but not on Band of Brothers.

Should I just cancel FG and hope BoB does not get increased? It probably will be increased though . . .

93% off is obviously a mistake, I have no problem with them not honouring that price . . . but I hope they do with BoB.

[l_architect]

So what are you going to do about it?

File a report with BBB?

www.bbb.org

It's called "Bait Advertising"

http://www.bbb.org/membership/codeofad.asp#bozo

[Txiasaeia]

File a report with BBB?

www.bbb.org

It's called "Bait Advertising"

http://www.bbb.org/membership/codeofad.asp#bozo

Let us know when you do, and what the BBB says.

[kag]

So what are you going to do about it?

That's why I'm asking, I'm not really smart with stuff like this, I hoped someone more intelligent would have an idea.

[lkn4deals]

Well if their position is that is was an error, can they (BBB) still do something?

[l_architect]

Well if their position is that is was an error, can they (BBB) still do something?

It depends if the BBB sees it as "Bait Advertising" or not.

[tigger03]

Got an e-mail about the price chg for the Matrix:

Hello from Amazon.ca.

We have new information about your order and need to hear from you
before we proceed.

We're sorry, but we've learned the price of the following item has
increased:

"The Ultimate Matrix Collection (The Matrix / Reloaded /
Revolutions / Revisited / The Animatrix)" [DVD]
OLD PRICE NEW PRICE
CDN$ 29.96 CDN$ 52.92

We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

Please follow the link below to your personalized price-approval page
on our Web site. From there, you'll have the opportunity to approve the
new price or cancel the item from your order.

If you're unable to connect directly to this link, you can copy and
paste the complete URL into your Web browser to reach this page. Also,
you might approve or cancel this item by reviewing your order history
via the Your Account button on our home page.

Please be aware, if you do not approve the new price within 15 days,
the item may be cancelled from your order.

We apologize for any inconvenience caused by this delay.

[heli88]

Has anyone had a change for LOTR? I check the account status on the amazon site and it's still the same for me. I haven't received any emails yet at this point in time.

[tigger03]

they also revised family guy

[l_architect]

Has anyone had a change for LOTR? I check the account status on the amazon site and it's still the same for me. I haven't received any emails yet at this point in time.

My account didn't show a change buy oddly enough the first error the CSR pointed out to me on the phone was LOTR.

[lkn4deals]

It depends if the BBB sees it as "Bait Advertising" or not.

I would think that they would have a tough time proving it if the company insists that it was an error...unless you can prove that it is part of a regular pattern of behaviour or something...

[Ojam]

They changed my family guy, but no e-mail yet.

[madman604]

my FG dvds got killed :(

[masterhapposai]

I would think that they would have a tough time proving it if the company insists that it was an error...unless you can prove that it is part of a regular pattern of behaviour or something...

they're not claiming it's an error

they allude to errors being possible, but throughout the e-mail it's clear they're making the price change due to a "price increase"

[l_architect]

I have filed my complaint with the Better Business Bureau and I encourage you all to do the same. www.bbb.org.

Feel free to take what you want from my complaint, just be sure to insert your own order numbers, comments, etc.


Complaint Description:
I placed two orders for DVD's that were advertised at the following prices: The Lord of the Rings: Special Extended Edition Trilogy (12 Discs) (Widescreen) @21.96 Star Wars Trilogy (Widescreen Edition) @$25.96 Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents Stewie ******* and *******.

The order was placed by Credit Card and confirmed via Email. 12 hours later I received notification that every purchase was an error in price and was increasing as much as 95%. This is clearly "bait advertising". Amazon.ca listed fifteen popular DVD's at amazing prices, 75-96% off. Then a general email advertisement was sent that the "Bestsellers" (which were now all of these deeply discounted DVD's because people were buying them at the sale price) were up to 30% off. Less than an hour later the prices were increased and notification emails were sent that all of these 15 titles had been "incorrectly priced" and unavailable at that price. Amazon was using bait advertising to draw people to the site and have the "Bestsellers" list stacked with the popular DVD's. If a company advertises a product at a discounted rate, and a customer agrees to purchase that item by entering credit card information and submitting an order form, the company should not have the right to increase the price *after* the point of sale.

I phoned Amazon.ca 1-877-586-3230 at 7:20pm CST on December 10th 2005 and spoke with Customer Service Representatives **** and ****. After a hold time of 60 minutes I was told it was a price error, they didn't know why it happened and nothing could be done. I have proof of all emails and advertised prices. If you need further documentation please contact me.

Your Desired Resolution:
I expect Amazon.ca to complete my order by providing the products I agreed to purchase at the price provided at my point of sale.

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.

[Txiasaeia]

That's why I'm asking, I'm not really smart with stuff like this, I hoped someone more intelligent would have an idea.

Ah, I see. Sorry for the sarcasm. As far as I know, if you haven't paid for it, then there's no contract, so I doubt there's anything to do.

[tigger03]

They changed my family guy, but no e-mail yet.

If you log on to your acct on amazon, it says you need to revise it. I've sent them an e-mail, voicing my disappointment at such a huge corporation not honouring price errors. I said that if it were one dvd, there wasn't a problem, when when it's something on a large scale (i.e. so many dvd's), it should be up to Amazon to correct this.

OH well ... it was worth a try .. I wasn't getting my hopes up in the first place. LOTR isn't changed yet, but I know it will. Oh well ....

[kag]

Ah, I see. Sorry for the sarcasm. As far as I know, if you haven't paid for it, then there's no contract, so I doubt there's anything to do.

You are right that there's no contract and that's the thing that bothers me, they can decide when the payment is made. I believe it should be when you press the "Process Order" button, but instead they wait until the order is shipped. You are lead to believe there is a transaction going on, but until the order is shipped, technically your order is only a "request for order". Don't you find that strange?

I can not think of something equivalent that "real life" stores have the right to do.

[Txiasaeia]

You are right that there's no contract and that's the thing that bothers me, they can decide when the payment is made. I believe it should be when you press the "Process Order" button, but instead they wait until the order is shipped. You are lead to believe there is a transaction going on, but until the order is shipped, technically your order is only a "request for order".

Well, look at it from the other way: companies like dvdsoon.com and boxofficevideo.com charge your credit card the moment you press that "confirm order" button, whether or not they've got the product in stock, whether or not they're going to have it in stock, and (in the case of the former) whether or not they're about to declare bankrupcy. Wouldn't you rather wait to be charged once they've actually shipped your package?

[hyperion]

BBB complaint submitted.

[Stephen C.]

Gotta admit; it's a good way to get all these highpriced sets on to the top of their bestseller list.

I agree with the other posters; one or two mistakes ..... fine.

Fifteen? All in the DVD section at one time?? And a lot of high priced sets??

What's that smell??

[lkn4deals]

they're not claiming it's an error

they allude to errors being possible, but throughout the e-mail it's clear they're making the price change due to a "price increase"

Wow, didn't realize...that would really piss me off!

[Wildfire]

they're not claiming it's an error

they allude to errors being possible, but throughout the e-mail it's clear they're making the price change due to a "price increase"

Which is just a lame way of not admitting to a mistake.

[masterhapposai]

Which is just a lame way of not admitting to a mistake.


we got a leg to fight on, sorta

just thinking of strategy

[tigger03]

BBB complaint submitted.

waiting for their response to my e-mail, then I'll submit a complaint.

[kag]

Well, look at it from the other way: companies like dvdsoon.com and boxofficevideo.com charge your credit card the moment you press that "confirm order" button, whether or not they've got the product in stock, whether or not they're going to have it in stock, and (in the case of the former) whether or not they're about to declare bankrupcy. Wouldn't you rather wait to be charged once they've actually shipped your package?

I don't think DVDSoon or BoxOfficeVideo is better than Amazon. If they can't honor a product's price (either because they don't have access to that product, or because the price is incorrect), then the product should simply not be available. It should not be a matter of when the payment is processed but rather when the transaction was completed by the client.

[kag]

waiting for their response to my e-mail, then I'll submit a complaint.

Same thing here.

[Wildfire]

waiting for their response to my e-mail, then I'll submit a complaint.
Which email address did you address your complaint to?

[tigger03]

Which email address did you address your complaint to?

Customer service first. I wanted to add that code for $10 to new accts. I then ranted about their inability to honour their prices. I'll receive a response from them nonetheless.

Also, make sure you guyz tell BBB about the "price increase". If I chose the item and paid for it BEFORE the 'increase', I should get that price!

Err .. I shouldn't have removed family guy and matrix from my order, eh. darn. Oh well, I have their e-mail stating that the price 'increased'.

[RichieTheHammer]

I took screen shots of all my orders before and after the BS.
I have also removed the items that have changed in price .. still ok for bob and lotr so far.

The Hammer

[IndoShindo]

Its one thing to make a pricing error and admit it, its another to make like 15 changes to prices and call them price increases. You cannot honestly say this was an error, there were pre-made gifs on these dvd pictures which said 83% off or whatever ... keep us updated on the BBB claim

[Smackdragon]

I ordered LOTR, Firefly and a new book from amazon marketplace.

I didnt think I had a great chance with LOTR, but I thought firefly was selling at that price a few weeks ago at FS, so that would keep my order legit along with the book.

I checked and got an emailing telling me that firefly was wrongly priced so I cancelled.
So now then I checked my account and it shows LOTR for $23ish, no shipping, $2 taxes and $70 total. How is that possible? And besides that I am stuck paying for a book I would not have ordered on its own.

[Montague]

We hope you'll understand that, with several
million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

Seem pretty clear to me from their email.

[masterhapposai]

We hope you'll understand that, with several
million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

Seem pretty clear to me from their email.


some items, they dont say "these items", it's a general disclaimer. they instead say our items have gone through a price increase

no error or anything

[Montague]

some items, they dont say "these items", it's a general disclaimer. they instead say our items have gone through a price increase

no error or anything
Probably because it is a "form type" letter.

[hyperion]

We hope you'll understand that, with several
million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

Seem pretty clear to me from their email.
Who's fault is it that they have grown beyond what they can properly manage?

Also, isn't it a little weird that they don't catch these errors when they happen, but only after we place our orders? They are obviously only actively screening the orders and not their own website.

[reborn_phoenix]

what a great way to get all their big money box sets to the top of the Bestseller List.

Now I have got another email saying that "Save up to 30% on Bestselling DVDs"...

It seems like we have all been conned by Amazon...

[MrDisco]

and people say lawyers are snakes. they've obviously never met the RFD peanut gallery.

[rabbit]

In the other thread:
Now, can anyone tell me, what the difference is between the SW trilogy on Amazon, released in 2004, or the new one, that stores are selling which was just released this week? Both are enhanced???

The difference is that the new release does not contain the fourth bonus disc. This new release is limited edition (I think it is supposed to be limited as in quantity but it is also limited by not having the bonus disc :)). The box has a nicer cover though, with the original movie poster on it.

[rai_dei]

aww, well i'll still be shopping at amazon if they get good prices.
My family guy order was cancelled, but Firefly that was in the same order, and wasnt cancelled... go figure...
Lotr is still okay as well, gonna see tomorrow if they cancel it all... hopefully not *crosses fingers*

[neo1973]

Amazon deserves a class lawsuit. :mad:

[Fitty Beer]

well, after dropping the Family Guy set off my order it stated that the LOTR set was 21.96 + 5.xx shipping + tax = 131.xx. left the 'my orders' part and then went back into it and now the total is 30.95.

If I get it great, if not, oh well.

The only thing that is bugging me is the confirmation email I received of the original order that advertised the matrix set with the 29.99 (or whatever) price in the email. It's not like I went and found an error on the site with that one, it was emailed to me by them. I know the email is just pulling script from the site, but that one bugs me.

I won't be boycotting amazon or anything like that though, I had no real hopes of getting these items anyways.

[ipfree]

An interesting article regarding online retailers and price errors.

http://www.lctjournal.washington.edu/Vol1/a002groebner.html

[Txiasaeia]

An interesting article regarding online retailers and price errors.

http://www.lctjournal.washington.edu/Vol1/a002groebner.html

Interesting, but it's on Amazon's side, not us, the customer. Basically it tells businesses how to avoid snafus that Amazon's caught in right now. It doesn't tell us how to put the squeeze on Amazon and get the stuff for the prices that we thought we'd be getting them for! But good find.

[andicus]

and people say lawyers are snakes. they've obviously never met the RFD peanut gallery.
Couldn't agree more...

They made a mistake. It happens. If you can take advantage of it, all the power to you. If you can't, suck it up. Get over it.

Regarding the BBB, it's not like they have any legal authority. So, even if you had a legit complaint (which I don't think this is), they couldn't force Amazon to do anything.

Regarding the number of mispriced items, didn't another poster state that 'all' the items that were mispriced ended up in a different (30% off ?) sale? If so, wouldn't that explain why they were 'all' mispriced? One mistake carries through.

[l_architect]

Couldn't agree more...

They made a mistake. It happens. If you can take advantage of it, all the power to you. If you can't, suck it up. Get over it.

Regarding the BBB, it's not like they have any legal authority. So, even if you had a legit complaint (which I don't think this is), they couldn't force Amazon to do anything.

Regarding the number of mispriced items, didn't another poster state that 'all' the items that were mispriced ended up in a different (30% off ?) sale? If so, wouldn't that explain why they were 'all' mispriced? One mistake carries through.

I work for a large company and we too make mistakes. The difference? We eat the cost of those mistakes, not our customers.

If we send an invoice for $0.00 to you (which we've done!) we will honour it. That's reputable. Amazon.ca isn't.

I don't expect anything short of a "we're sorry but" email from Amazon after filing a BBB complaint, but every complaint we send will stay on file and that's good enough for me.

[l_architect]

Couldn't agree more...

They made a mistake. It happens. If you can take advantage of it, all the power to you. If you can't, suck it up. Get over it.

Regarding the BBB, it's not like they have any legal authority. So, even if you had a legit complaint (which I don't think this is), they couldn't force Amazon to do anything.

Regarding the number of mispriced items, didn't another poster state that 'all' the items that were mispriced ended up in a different (30% off ?) sale? If so, wouldn't that explain why they were 'all' mispriced? One mistake carries through.

The 30% sale is for the Bestsellers and these mispriced items weren't best sellers until AFTER the mistake.

[mcbain27]

hahaha...under my account, its asking for price confirmation from $12.66 old price to $99.97 new price.

what do u guys think, should i proceed to buy it? :lol:

[andicus]

The 30% sale is for the Bestsellers and these mispriced items weren't best sellers until AFTER the mistake.
Alright, my mistake. That does, however, point out the magnitude of the errors and how it would affect them to honour them. If it's enough to put all those items on their top seller list, there must have been thousands of orders/items at the mistaken prices.

[mcbain27]

makes u wonder if amazon is just 1 big scammer...
time to open up a can of whoop-ass!!!

Alright, my mistake. That does, however, point out the magnitude of the errors and how it would affect them to honour them. If it's enough to put all those items on their top seller list, there must have been thousands of orders/items at the mistaken prices.

[mr_clark]

Damn. Received an email about the price on BSG Season 1 being increased. Still haven't heard anything about LOTR though!

[staggola]

In the other thread:
Now, can anyone tell me, what the difference is between the SW trilogy on Amazon, released in 2004, or the new one, that stores are selling which was just released this week? Both are enhanced???

The difference is that the new release does not contain the fourth bonus disc. This new release is limited edition (I think it is supposed to be limited as in quantity but it is also limited by not having the bonus disc :)). The box has a nicer cover though, with the original movie poster on it.

Bronze cover is full screen - silver cover is widescreen - cover that looks like poster doesnt have bonus disk (and is cheaper). FYI poster is on back of the ones with bonus disk but is embossed silver.

http://personal.nbnet.nb.ca/stagg/stagg/star%20wars.jpg

[synaptech]

If you're waiting for an email re: cancellation or error, I would check your order. I didn't receive notice and my order had been modified to reflect the new price.

[Txiasaeia]

If you're waiting for an email re: cancellation or error, I would check your order. I didn't receive notice and my order had been modified to reflect the new price.

Yup. I'm waiting to see if they'll change LOTR or if I can stop worrying ;)

[Nitram]

the price was changed for my family guy too! and no email received!

I just cancelled it...wonder if I shouldnt have done that

[cmge]

i just got my Family Guy price error email... and promted to cancel it asap... im crossing my fingers for Firefly and LOTR.... then again i wont be holding my breath for it...

[bonzo]

An interesting article regarding online retailers and price errors.

http://www.lctjournal.washington.edu/Vol1/a002groebner.html


That's an excellent article brings back memories, the buy.com 19inch for $164 (2000? 20001?) I remember finding that on one of the earliest US deal sites. Being one of the first to reply to post and contemplating purchasing a number of units for my family. But thought it never could have gone through. I guess it did though...or they got some money from buy.com

[RestIsHistory]

Damn now I cancelled Family Guy and now have to pay shipping.

[Txiasaeia]

Damn now I cancelled Family Guy and now have to pay shipping.

Well, how much under $39 are you? Contact them and say that, in lieu of Family Guy, you want to buy a book or something to put you over $39 & get free shipping. Would you rather pay $7 for shipping, or $5 more for a book?

[Pr0metheus]

Damn now I cancelled Family Guy and now have to pay shipping.
Same thing happened to me, but I just cancelled my order all together.

[RestIsHistory]

Well, how much under $39 are you? Contact them and say that, in lieu of Family Guy, you want to buy a book or something to put you over $39 & get free shipping. Would you rather pay $7 for shipping, or $5 more for a book?


Ya, good point, I'll give them a call on Monday. But the LOTR will probably get cancelled too so it'll probably be me just cancelling the whole order and b!tching at them on the phone.

[Txiasaeia]

Ya, good point, I'll give them a call on Monday. But the LOTR will probably get cancelled too so it'll probably be me just cancelling the whole order and b!tching at them on the phone.

You can add items to an order via email, or cancel the order online. I find it's easier to email a company and be calm than it is to call one when I'm furious ;)

[pakwan]

did the same thing.. cancelled the order..
i really thought i could get a great deal on family guy.. :mad: since its amazon..

[ur bud-dee]

got my hopes up and then they jack up the price.. oh wellz... cancel for me.. and no business for them

[SkYdOg]

cancelled..after BB LCD and now this crap,i really disappointed on our canadian's company...they robbing us like they know we got no choice, and now they cant afford this lost???

[cmge]

cancelled..after BB LCD and now this crap,i really disappointed on our canadian's company...they robbing us like they know we got no choice, and now they cant afford this lost???
how are they robbing us?... their FAQs states that they can cancel orders if there are price errors... its more like we are robbing them for taking advantage of their errors... :lol:.... some works out and some just dont....

[purple_rabbit]

Hello from Amazon.ca.

We have new information about your order and need to hear from you
before we proceed.

We're sorry, but we've learned the price of the following item has
increased:

"Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy
Presents Stewie Griffin: The Untold Story" [DVD]
OLD PRICE NEW PRICE
CDN$ 12.66 CDN$ 99.97

We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

Please follow the link below to your personalized price-approval page
on our Web site. From there, you'll have the opportunity to approve the
new price or cancel the item from your order.

http://www.amazon.ca/o/price-approval/.......

If you're unable to connect directly to this link, you can copy and
paste the complete URL into your Web browser to reach this page. Also,
you might approve or cancel this item by reviewing your order history
via the Your Account button on our home page.

Please be aware, if you do not approve the new price within 15 days,
the item may be cancelled from your order.

We apologize for any inconvenience caused by this delay.

**Please note: Before we can continue processing this part of your order,
we need you to follow the above link to approve the new price of the
item. It's not necessary to respond to this message after you approve
or cancel an item from our Web site.

Please note: This e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this
message.

Thanks for shopping at Amazon.ca - we hope to see you again!

[robieG]

i got my cancellation too

[Siefer999]

amazon ruined christmas! :mad:

[AllWheelDrift]

amazon ruined christmas! :mad:
Good to know christmas is all about being able to take advantage of pricing errors...

[jackass_ca]

how are they robbing us?... their FAQs states that they can cancel orders if there are price errors... its more like we are robbing them for taking advantage of their errors... :lol:.... some works out and some just dont....

However, as I pointed out to Amazon in a nastygram... They advised of a price increase, nowhere in my email did it state there was a pricing error, as well as I pointed out the fact that their prices are highly inflated...

Wait and see I guess, I still have LOTR's showing at "not increased price", but now I would have to pay for shipping!

[wild]

can these amazon threads be locked already? this is rediculous it happens EVERY single time amazon makes a price error.

1. people spaz and buy 20 copies
2. rampant specualtion if we will get the cheap product or not
3. amazon cancels or revises the pricing
4. much cursing, threats of lawsuits, boycotting amazon
5. see #1

[Txiasaeia]

can these amazon threads be locked already? this is rediculous it happens EVERY single time amazon makes a price error.

We still have hope that LotR will be sold to us for cheap. It'd be nice to keep the thread open until we know whether the deal is somewhat hot or never alive.

[wild]

you have no hope...... it wont be shipped..... move on

[Txiasaeia]

you have no hope...... it wont be shipped..... move on

You'd think that somebody who won an XBox 360 would be a bit more optimistic! ;)

[wild]

i'm not being optimistic, i'm being realistic, if you and the multitudes of whiny babies would actually take 5 minutes and read the buying policies on amazon.ca you would understand we are NOT getting these dvds. period. end of story.

[timv]

I just got my email for the price adjustment on the Family Guy package. I cancelled my order for that.

However, my other item in the same order for Band of Brothers for $32 is still good, which now listed for $100 on their site!

[Txiasaeia]

i'm not being optimistic, i'm being realistic, if you and the multitudes of whiny babies would actually take 5 minutes and read the buying policies on amazon.ca you would understand we are NOT getting these dvds. period. end of story.

Alright, that's enough. Read this post (http://www.redflagdeals.com/forums/showpost.php?p=2523237&postcount=224) before you accuse me of being a whiny baby again - got it?

[dummjock]

Sent this email off this morning. Lets see what happens :)

Thank you for your email informing me of the price increase prior to billing and shipping my order. Before I complete my order, I draw your attention to the following remarks.

In your online pricing policy, you state the following:

We cannot confirm the price of an item until you order, but please note that we do not charge your credit card until your order enters the shipping process. Despite our best efforts, a small number of the items in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our shipping procedures.

* If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item.
* If an item's correct price is higher than our stated price, we--at our discretion--will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

In your email, entitled “Your Amazon.ca order (####-#######-#######): your approval required “ you state that:

“We're sorry, but we've learned the prices of the following items have
increased:

George Lucas (Director), et al "Star Wars Trilogy (Widescreen Edition)" [DVD]
OLD PRICE NEW PRICE
CDN$ 25.96 CDN$ 79.98

"Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents Stewie Griffin: The Untold Story" [DVD]
OLD PRICE NEW PRICE
CDN$ 12.66 CDN$ 99.97
We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order”

The statements contained within the email do not comply with your online pricing policy. In particular the statement that, “the prices of the following items have increased” is not suggestive of “a small number of the items in our catalogue are mispriced.”

I do not believe you should be able to increase the price of a product after the product has been ordered. According to section 74.05 of the Competition Act.

Sale above advertised price

74.05 (1) A person engages in reviewable conduct who advertises a product for sale or rent in a market and, during the period and in the market to which the advertisement relates, supplies the product at a price that is higher than the price advertised.

During the period of approximately 8:00am to 10:00am on Saturday December 10, 2005, the person, hereinafter referred to as Amazon.ca, advertised on www.amazon.ca, the sale of a first DVD and a second DVD. The first DVD referred to as “Star Wars Trilogy (Widescreen Edition)” and the second DVD referred to as “Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents Stewie Griffin: The Untold Story”. The first DVD was advertised for $25.96 and the second DVD was advertised for $12.66. Advertisements for the first DVD and the second DVD included edited images illustrating percentage off sale prices with respect to normal prices. A consumer, hereinafter referred to as Mr. Smith, initiated an order from Amazon.ca comprising the first DVD and the second DVD.

Subsequently, Amazon.ca sent an email to Mr. Smith to inform Mr. Smith of a price increase requiring confirmation by Mr. Smith prior to supplying the first DVD and the second DVD, wherein the price increase defines a new supply price of the first DVD as $79.98 and a new supply price of the second DVD as $99.97.

As outlined in Section 74.05 (1) of the Competition Act, the conduct of Amazon.ca corresponds to a sale above advertised price.

According to Section 74.05(2), Section 74.05(1) does not apply if:

(a) in respect of an advertisement that appears in a catalogue in which it is prominently stated that the prices contained in it are subject to error if the person establishes that the price advertised is in error;

(b) in respect of an advertisement that is immediately followed by another advertisement correcting the price mentioned in the first advertisement;

(c) in respect of the supply of a security obtained on the open market during a period when the prospectus relating to that security is still current; or

(d) in respect of the supply of a product by or on behalf of a person who is not engaged in the business of dealing in that product.

According to 74.05(2)(a), Amazon would have to indicate that the price of the first DVD and the price of the second DVD would have to be an error to note the inapplicability of Section 74.05(1). However, in the email sent by Amazon.ca, they acknowledge that in fact that “we've (Amazon.ca) learned the prices of the following items have increased”. It is clear from statements made by Amazon that the prices were not erroneous. Thus Amazon.ca cannot rely on Section 74.05(2)(a).

According to 74.05(2)(b), Amazon would have to publish a second advertisement subsequent of the first advertisement correcting the prices of the first DVD and the second DVD. Amazon.ca has asserted no such correction. Thus Amazon.ca cannot rely on Section 74.05(2)(b).

Section 74.05(2)(c) and 74.05(2)(d) do not apply to Amazon.ca according to current knowledge of Mr. Smith.

As stated, the conduct of Amazon.ca is unlawful in view of the Competition Act.

In view of the preceding, Mr. Smith requests that order be completed as initially set out on Saturday December 10, 2005 at approximately 10:00am, prior to the email from Amazon.ca describing the price increase.

If you have any questions or concerns, please do not hesitate to contact Mr. Smith at ###-###-#### or at ######@######.com.

Kind regards,
Jon Smith

[Txiasaeia]

Sent this email off this morning. Lets see what happens :)

Thank you for your email informing me of the price increase prior to billing and shipping my order. Before I complete my order, I draw your attention to the following remarks...

Very nice! Let us know what they say to that.

[Awesome]

Hello from Amazon.ca.

We have new information about your order and need to hear from you
before we proceed.

We're sorry, but we've learned the price of the following item has
increased:

"Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy
Presents Stewie Griffin: The Untold Story" [DVD]
OLD PRICE NEW PRICE
CDN$ 12.66 CDN$ 99.97
We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

Please follow the link below to your personalized price-approval page
on our Web site. From there, you'll have the opportunity to approve the
new price or cancel the item from your order.

http://www.amazon.ca/o/price-approval/.......

If you're unable to connect directly to this link, you can copy and
paste the complete URL into your Web browser to reach this page. Also,
you might approve or cancel this item by reviewing your order history
via the Your Account button on our home page.

Please be aware, if you do not approve the new price within 15 days,
the item may be cancelled from your order.

We apologize for any inconvenience caused by this delay.

**Please note: Before we can continue processing this part of your order,
we need you to follow the above link to approve the new price of the
item. It's not necessary to respond to this message after you approve
or cancel an item from our Web site.

Please note: This e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this
message.

Thanks for shopping at Amazon.ca - we hope to see you again!



Interesting, it's only a price increase and not a price error
Shouldn't we still get the item at the sales price because our orders were placed during the sale?

:cheesygri

[staggola]

That is an excellent e-mail. I am too lazy to do the fighting.

[bug]

The email I received this morning only mentioned
We're sorry, but we've learned the price of the following item has
increased:

"Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy
Presents Stewie Griffin: The Untold Story" [DVD]
OLD PRICE NEW PRICE
CDN$ 12.66 CDN$ 99.97

I'll wait to see if they email me about the other two items I ordered, before firing back a reply.

[cheukiecfu]

i just cancelled the items they needed me to approve.. 3 of them...
still have 2 in my orders though.. if they change the price of those 2... i am going to email them and complains...
what's the chance of having all 5 items in my order having a price error at the same time?
wtf...
that's just unreasonable..
let's see if we can get some gift cert out of this one...
i do hope they honor at least 1 of my items and give me free shipping..

[bug]

i just cancelled the items they needed me to approve.. 3 of them...
still have 2 in my orders though.. if they change the price of those 2... i am going to email them and complains...
what's the chance of having all 5 items in my order having a price error at the same time?
wtf...
that's just unreasonable..
let's see if we can get some gift cert out of this one...
i do hope they honor at least 1 of my items and give me free shipping..
But notice in the email that there is no mention of a pricing error. They say "We're sorry, but we've learned the price of the following item has
increased:"

[mcbain27]

good job dude!!! :D

Sent this email off this morning. Lets see what happens :)

Thank you for your email informing me of the price increase prior to billing and shipping my order. Before I complete my order, I draw your attention to the following remarks.

In your online pricing policy, you state the following:

We cannot confirm the price of an item until you order, but please note that we do not charge your credit card until your order enters the shipping process. Despite our best efforts, a small number of the items in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our shipping procedures.

* If an item's correct price is lower than our stated price, we charge the lower amount and ship you the item.
* If an item's correct price is higher than our stated price, we--at our discretion--will either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

In your email, entitled “Your Amazon.ca order (####-#######-#######): your approval required “ you state that:

“We're sorry, but we've learned the prices of the following items have
increased:

George Lucas (Director), et al "Star Wars Trilogy (Widescreen Edition)" [DVD]
OLD PRICE NEW PRICE
CDN$ 25.96 CDN$ 79.98

"Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents Stewie Griffin: The Untold Story" [DVD]
OLD PRICE NEW PRICE
CDN$ 12.66 CDN$ 99.97
We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order”

The statements contained within the email do not comply with your online pricing policy. In particular the statement that, “the prices of the following items have increased” is not suggestive of “a small number of the items in our catalogue are mispriced.”

I do not believe you should be able to increase the price of a product after the product has been ordered. According to section 74.05 of the Competition Act.

Sale above advertised price

74.05 (1) A person engages in reviewable conduct who advertises a product for sale or rent in a market and, during the period and in the market to which the advertisement relates, supplies the product at a price that is higher than the price advertised.

During the period of approximately 8:00am to 10:00am on Saturday December 10, 2005, the person, hereinafter referred to as Amazon.ca, advertised on www.amazon.ca, the sale of a first DVD and a second DVD. The first DVD referred to as “Star Wars Trilogy (Widescreen Edition)” and the second DVD referred to as “Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents Stewie Griffin: The Untold Story”. The first DVD was advertised for $25.96 and the second DVD was advertised for $12.66. Advertisements for the first DVD and the second DVD included edited images illustrating percentage off sale prices with respect to normal prices. A consumer, hereinafter referred to as Mr. Smith, initiated an order from Amazon.ca comprising the first DVD and the second DVD.

Subsequently, Amazon.ca sent an email to Mr. Smith to inform Mr. Smith of a price increase requiring confirmation by Mr. Smith prior to supplying the first DVD and the second DVD, wherein the price increase defines a new supply price of the first DVD as $79.98 and a new supply price of the second DVD as $99.97.

As outlined in Section 74.05 (1) of the Competition Act, the conduct of Amazon.ca corresponds to a sale above advertised price.

According to Section 74.05(2), Section 74.05(1) does not apply if:

(a) in respect of an advertisement that appears in a catalogue in which it is prominently stated that the prices contained in it are subject to error if the person establishes that the price advertised is in error;

(b) in respect of an advertisement that is immediately followed by another advertisement correcting the price mentioned in the first advertisement;

(c) in respect of the supply of a security obtained on the open market during a period when the prospectus relating to that security is still current; or

(d) in respect of the supply of a product by or on behalf of a person who is not engaged in the business of dealing in that product.

According to 74.05(2)(a), Amazon would have to indicate that the price of the first DVD and the price of the second DVD would have to be an error to note the inapplicability of Section 74.05(1). However, in the email sent by Amazon.ca, they acknowledge that in fact that “we've (Amazon.ca) learned the prices of the following items have increased”. It is clear from statements made by Amazon that the prices were not erroneous. Thus Amazon.ca cannot rely on Section 74.05(2)(a).

According to 74.05(2)(b), Amazon would have to publish a second advertisement subsequent of the first advertisement correcting the prices of the first DVD and the second DVD. Amazon.ca has asserted no such correction. Thus Amazon.ca cannot rely on Section 74.05(2)(b).

Section 74.05(2)(c) and 74.05(2)(d) do not apply to Amazon.ca according to current knowledge of Mr. Smith.

As stated, the conduct of Amazon.ca is unlawful in view of the Competition Act.

In view of the preceding, Mr. Smith requests that order be completed as initially set out on Saturday December 10, 2005 at approximately 10:00am, prior to the email from Amazon.ca describing the price increase.

If you have any questions or concerns, please do not hesitate to contact Mr. Smith at ###-###-#### or at ######@######.com.

Kind regards,
Jon Smith

[l_architect]

can these amazon threads be locked already? this is rediculous it happens EVERY single time amazon makes a price error.

1. people spaz and buy 20 copies
2. rampant specualtion if we will get the cheap product or not
3. amazon cancels or revises the pricing
4. much cursing, threats of lawsuits, boycotting amazon
5. see #1


And how hard is it to not open a thread if you don't want to read what is inside? It has to be locked because you don't want to read what is being posted?

If this is a common occurance with Amazon then that is even more reason to fight it for once. I don't expect to get the DVD's at the sale prices, but I do hope to put an end to the price "errors" they apparantly so commonly have.

As for whiny babies, who is doing the whining this time?

Hi Pot, it's me, Kettle ...

[masterhapposai]

i'm not being optimistic, i'm being realistic, if you and the multitudes of whiny babies would actually take 5 minutes and read the buying policies on amazon.ca you would understand we are NOT getting these dvds. period. end of story.

I'm guessing a lot of people keep missing my posts, but at least dummjock has taken the right step.

According to their buying policies, we SHOULD be getting these orders! It's a price increase as people are noticing, not an error, and that's by Amazon's own admission.

[mcbain27]

I think ur rite l_architect. I mean amazon continues to make these mistakes and makes us buy like 20 copies, making the product they list as a best seller. It causes rampant speculation of the price and the product. This is probably a way for them to jackup their sales for the xmas season as well.
Even if we make the complaints now, its already too late for most of us cuz by now we've probably cancelled the orders.
So I think the complaints that are made directly to amazon r pretty much useless cuz they can turn a blind eye, or say that sumwhere on their site that it stipulates that they have a rite to make a price change or change the deal on you at anytime.
Should probably make a complaint with the canadian business bureau instead.

SO CLOSE THIS THREAD ALREADY, ITS SUPPOSE TO BE A HOT DEAL THAT IS NOW DEAD...GET OVER IT!!!

And how hard is it to not open a thread if you don't want to read what is inside? It has to be locked because you don't want to read what is being posted?

If this is a common occurance with Amazon then that is even more reason to fight it for once. I don't expect to get the DVD's at the sale prices, but I do hope to put an end to the price "errors" they apparantly so commonly have.

As for whiny babies, who is doing the whining this time?

Hi Pot, it's me, Kettle ...

[masterhapposai]

I think ur rite l_architect. I mean amazon continues to make these mistakes and makes us buy like 20 copies, making the product they list as a best seller. It causes rampant speculation of the price and the product. This is probably a way for them to jackup their sales for the xmas season as well.
Even if we make the complaints now, its already too late for most of us cuz by now we've probably cancelled the orders.
So I think the complaints that are made directly to amazon r pretty much useless cuz they can turn a blind eye, or say that sumwhere on their site that it stipulates that they have a rite to make a price change or change the deal on you at anytime.
Should probably make a complaint with the canadian business bureau instead.

SO CLOSE THIS THREAD ALREADY, ITS SUPPOSE TO BE A HOT DEAL THAT IS NOW DEAD...GET OVER IT!!!

be careful of what you wish for

mods knowingly closed the 'PSP + 5 games amazon error' thread last time while we were working on the matter!. only by a fluke occurance a few of us got together through PM's and continued work on it.

End result? We got the PSP + 5 FREE games.

Amazon buckles, but each of us only managed to win by phone. Getting the right CSR and saying the right keywords. CSR's are much like robots, you have to feed them the right numbers to unlock them and what dummjock wrote is a step in the right direction.

[phillbert]

I'm guessing a lot of people keep missing my posts, but at least dummjock has taken the right step.

According to their buying policies, we SHOULD be getting these orders! It's a price increase as people are noticing, not an error, and that's by Amazon's own admission.
hey, new hope.
if dummjock doesnt mind, maybe we should send in a barrage of e-mails with his contents.

[Darko]

i still havent gotten one for lotr

[victoriaboy]

I came online today, saw that my order needed confirmation to change the price to a new price of 99.97 dollars. I decided to see how much each item would have cost seperately.
Family guy 1+2 pack = 55.98
Stewie Movie = 26.96
Total: 82.94

I decided to cancel my order and send amazon a nasty email about how they changed my price. They said to me their suppliers changed their price. I put in my email saying that I don't think it is right to advertize an item at a certain price, then change the price after confirmation. If they can not get items at a certain price, then, they should not be selling it and state it is out of stock on their website. I also stated this is my first time purchasing from them and mentioned that it has put a foul taste in my mouth purchasing from a company that does this.

[andicus]

"We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order."

How is it that people aren't seeing this as a price error? After which they've done exactly what they stated they would do. I.e. requested your approval of the new price.

As formal and legal as you may attempt to make it sound in your complaint, it doesn't change the facts. It was a mistake that has been corrected, as per their policy.

[Txiasaeia]

"We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order."

How is it that people aren't seeing this as a price error? After which they've done exactly what they stated they would do. I.e. requested your approval of the new price.

As formal and legal as you may attempt to make it sound in your complaint, it doesn't change the facts. It was a mistake that has been corrected, as per their policy.

Hmm... I read the email again, and I think you may be right. They at first say that the price is increased, but later essentially say that it's a pricing error. Kinda deflates my enthusiasm about the entire ussue ;) I'll send them an email about LotR to see what's going on with it.

EDIT:

I emailed them and ask them to replace the family guy set in my order with a book to bring the shipping back over $39, but didn't mention that LotR was still in the order at $20 or so. We'll see what they say.

[RaLz]

Well I haven't canceled my order so if you guys find a way to keep this deal please feel free to share.

[masterhapposai]

They said to me their suppliers changed their price. .


I don't want to be rude to you people, but look at what victoriaboy just said. They are still sticking to a price increase.

The e-mail goes on to mention generic business practice. It says "some" items, but doesn't refer to the exact items in question. It clearly says "price increase" only.

Infact, that is something they can or will say in all orders. Majority of my orders online with all companies throw in disclaimers in my order. Does that mean my order was a price error and went up? Uh, no. I've had many orders across many websites that stated erroneous and generic statements like that and thrown in my order for good measure, and it meant absolutely nothing.

I hope I don't have to repeat myself again.


victoriaboy, you can get all over that. Not only have they said price increase, but now they say their supplier increased the price. That's plain illegal. A clear firm admission that they are advertising and selling at one price, then asking you to pay higher before shipment because while they sorted through the order the price went up.

Amazon is basically agreeing that we ordered the item when it was really that low price.

[andicus]

I don't want to be rude to you people, but look at what victoriaboy just said. They are still sticking to a price increase.

The e-mail goes on to mention generic business practice. It says "some" items, but doesn't refer to the exact items in question. It clearly says "price increase" only.

I hope I don't have to repeat myself again.

Repeat yourself all you want. It looks to me like they're saying that there was a price increase. The reason there has been a price increase is due to a pricing error. There's no reason the price increase and error have to be mutually exclusive.

The e-mail has mentioned generic business practice that's applicable to the situation.

[masterhapposai]

Repeat yourself all you want. It looks to me like they're saying that there was a price increase. The reason there has been a price increase is due to a pricing error. There's no reason the price increase and error have to be mutually exclusive.

The e-mail has mentioned generic business practice that's applicable to the situation.

tigerdirect says this in their email :
TigerDirect.ca takes credit card fraud very seriously. For security purposes, this order may require voice confirmation with our Credit Department prior to shipping.

By your logic, someone MUST have stolen my card and committed fraud.

But, in reality, this is the real case :"
Please retain this order confirmation for your records.

All what that means is they're sending me a confirmation of my order, not that my credit card was fraud-ed.


Now, re-read the amazon letter. You cutout the actual information. And the actual information was this line :
We're sorry, but we've learned the price of the following item has
increased:


If I was wrong, why would they tell victoriaboy that the supplier changed the price? That's clearly a price increase, and not an error.


I know at the heart of the matter, it really was a price error, but they don't want to admit to this in any way.

[victoriaboy]

when I talked to the customer service person, they said it was from the supplier that increased their price.

[Txiasaeia]

If I was wrong, why would they tell victoriaboy that the supplier changed the price? That's clearly a price increase, and not an error.

Think about this logically for a second: do you really think that a company as large as Amazon could honestly charge 93% off the retail of a boxset that's selling for over $100? It's simply not feasible, economically or otherwise, to assume that Amazon did this on purpose. It has to be a price error; there's no other reasonable explanation for it.

[direct-x]

Think about this logically for a second: do you really think that a company as large as Amazon could honestly charge 93% off the retail of a boxset that's selling for over $100? It's simply not feasible, economically or otherwise, to assume that Amazon did this on purpose. It has to be a price error; there's no other reasonable explanation for it.

Then they should fire quite a few people because they advertised over a dozen "hard to believe" sales like this Friday Evening.

My LOTR, Band of Brothers, and Family guy orders all got the same e-mail from Amazon. Looks like the webmaster attended the amazon x-mas party before updating the site Friday.

They should honour the mistake they made.

They are putting themselves in the same boat as DVD Box office IMO.

I'll remember this seeing that I have about 4000$ worth of DVD's to replace when my house got burglarized last month. Guess amazon will not be seeing a single penny of this.

[victoriaboy]

Think about this logically for a second: do you really think that a company as large as Amazon could honestly charge 93% off the retail of a boxset that's selling for over $100? It's simply not feasible, economically or otherwise, to assume that Amazon did this on purpose. It has to be a price error; there's no other reasonable explanation for it.
If they say that their supplier increased the price, then I don't like being advertized to at a lower price. it is not my fault they are sticking to their guns of saying their supplier increased their price. If they said price error, it would be different. I would not be surprised if they did this to many people and did the same thing in other items. And a % would prob say, small price increase, i will buy it at that price. You can look at it as they are milking more money from people. If they have problems with errors, well, hire more people to fix the errors. Put some quality service checks in to make sure there is no errors. I was pretty sure I would not get it, but things like this have to be brought up to their attention so they can give us the customer better service.

[reborn_phoenix]

Think about this logically for a second: do you really think that a company as large as Amazon could honestly charge 93% off the retail of a boxset that's selling for over $100? It's simply not feasible, economically or otherwise, to assume that Amazon did this on purpose. It has to be a price error; there's no other reasonable explanation for it.

That does make sense. But who can explain why there are SO MANY of these price errors at the same time?

[masterhapposai]

Think about this logically for a second: do you really think that a company as large as Amazon could honestly charge 93% off the retail of a boxset that's selling for over $100? It's simply not feasible, economically or otherwise, to assume that Amazon did this on purpose. It has to be a price error; there's no other reasonable explanation for it.

I know it's a price error :D But, that's not the point. I just feel like I failed my driving exam honestly, and then they said I failed because I cheated and then they told me to F off. Eventhough I only failed because I was a poor driver, not a cheater.

There's many reasons why we could argue it is possible. Such as,

1. Amazon overcharged those items items anyway, and they weren't competitive in the first place. That artificially boosts the percentage rating of the discount. That's why it's possible to get crazy 90%+. But, for the most part my orders were only 60% and up.

2. 60-70% off isn't unreasonable, if you deduct their price inflation which skews the percentage then factor in that every store in the world is doing friends & family at large discounts. They dropped the price to sway us in.

3. Given 1&2 we can then argue that overnight, according to victoriaboy's story that they admitted to a supplier price increase, the supplier raised the price. Therefore, we did infact order at the original real price, and the new price is clearly a breach of original order price.

[masterhapposai]

when I talked to the customer service person, they said it was from the supplier that increased their price.


we got them then. Try to write that person's name down.

Everyone should call them and get them to admit to this. With enough of amazon saying "price increase", they will pigeon hole themselves into our original order prices with no way out even by their own policy.

[andicus]

By your logic, someone MUST have stolen my card and committed fraud.
That statement is just ridiculous, and doesn't follow the logic of my comment about the amazon e-mail. Applying my logic to the tigerdirect e-mail I would say that tigerdirect takes cc fraud seriously, and they might contact you to verify your order before they ship it.

Regarding victoriaboy, it's possible that he just got a CS rep that is spewing out a common CS answer that doesn't apply to this particular situation. As we all know, there is no guarantee that any given CS person is going to know what they're doing, as opposed to running through a script and spewing out answers.

[Txiasaeia]

Then they should fire quite a few people because they advertised over a dozen "hard to believe" sales like this Friday Evening.

There's no question that somebody should be held accountable for this mistake, but in the end that's what it was - a mistake.

If they say that their supplier increased the price, then I don't like being advertized to at a lower price. it is not my fault they are sticking to their guns of saying their supplier increased their price. If they said price error, it would be different. I would not be surprised if they did this to many people and did the same thing in other items. And a % would prob say, small price increase, i will buy it at that price. You can look at it as they are milking more money from people. If they have problems with errors, well, hire more people to fix the errors. Put some quality service checks in to make sure there is no errors. I was pretty sure I would not get it, but things like this have to be brought up to their attention so they can give us the customer better service.

And I agree with you! If you're upset about the situation, you shouldn't just cancel the order and fume; rather, you should call, write, or email to let them know that you're upset about the issue. But a company as big as Amazon has to have an automated system. If their supplier screwed up and fed them bogus numbers, how would Amazon catch it before it showed up on the site? I doubt that even a company as large as them verifies every single price before it goes live. I've experienced slight price changes (both ways, up and down) shortly after I've placed an order; when it's gone down, I email them and ask them to correct it to the lower price. They do so and tell me that fluctuations with their suppliers cause the prices to jump around a bit.

This is a snafu, no doubt about it, but think about this: if you accidentally ordered something and then wanted to cancel your order, would they graciously allow you to do so, or say vindictively, "No! You placed the order, so now you have to honour it!" I'd hope that we would show them as much graciousness and understanding in this situation as we'd expect from them if the situation were reversed. (And no, just because they're a big company and we're individuals, it doesn't mean that the golden rule doesn't work for them.)

[heli88]

i still havent gotten one for lotr

Same here, I wonder why it's taking so long to get a rejection.

[masterhapposai]

That statement is just ridiculous, and doesn't follow the logic of my comment about the amazon e-mail. Applying my logic to the tigerdirect e-mail I would say that tigerdirect takes cc fraud seriously, and they might contact you to verify your order before they ship it.

Regarding victoriaboy, it's possible that he just got a CS rep that is spewing out a common CS answer that doesn't apply to this particular situation. As we all know, there is no guarantee that any given CS person is going to know what they're doing, as opposed to running through a script and spewing out answers.


Re-applying your logic to the amazon order I would say that some items are indeed a price error on their website and sometimes they contact people about it.

I don't know what items are though.., they haven't told me. But, I do know there's some price increases on my current order and that some items on their website are price errors.

[jackass_ca]

If this was a price increase from the supplier, then tough for them! That is the dirty game of playing sell before you got the stock, I guess. One would think that they would set their prices based on what their suppliers were quoting, and if the supplier pulled the rug from under them, then they should hold them accountable. I emailed them, but haven't got the "Our suppliers jacked their prices" email back yet. Nothing may come of it, but maybe they need to just honour what they can, limiting items, or something and accept their loss and thrash someone else for their mistake. And secondly, really, would they have received a price increase from their supplier overnight on a weekend???

[andicus]

Re-applying your logic to the amazon order I would say that some items are indeed a price error on their website and sometimes they contact people about it.

I don't know what items are though.., they haven't told me. But, I do know there's some price increases on my current order and that some items on their website are price errors.
True, but the tiger e-mail is sent out with all orders, while this particular amazon e-mail was sent out specifically in reference to the situation at hand.

[masterhapposai]

True, but the tiger e-mail is sent out with all orders, while this particular amazon e-mail was sent out specifically in reference to the situation at hand.

That's hard to say, I don't know exactly but it's very possible that blurb is sent in all special case e-mails such as honest price increases, and most importantly price drops.

That gives me a good idea, good work.

Can someone here paste a blurb of a price drop? I'm sure one of you must've gone through it. An e-mail stating you ordered something at ___ amount and it has since dropped and they will honour the drop. It says on their site that this happens.

[dummjock]

Now I don't know whether Amazon will accept the loss or not, but the issue at hand is why did the prices increase.

As of current, Amazon has not explicitly sated what the problem was, and in fact, all they have said currently is that the items increased in price. The following statements:

We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

apply to general products featured on the website, not my particular order.

That being said, now that I have suggested the error to amazon, they are caught in a bind, because now that I have suggested the possibility, they can't simply say that it was a pricing error. This would be considered hindsight in view of my email. Instead, they must provide proof that the price increase was an error. My hope is that the amount of time they put into establishing this proof to me will equate to a higher expendature than them swallowing the loss.

[Big Brother]

I'm interested in seeing the responses of some of these emails sent.

[masterhapposai]

My hope is that the amount of time they put into establishing this proof to me will equate to a higher expendature than them swallowing the loss.

and then give up and just ship it out instead of hiring lawyers, nice :D

[Txiasaeia]

That's hard to say, I don't know exactly but it's very possible that blurb is sent in all special case e-mails such as honest price increases, and most importantly price drops.

That gives me a good idea, good work.

Can someone here paste a blurb of a price drop? I'm sure one of you must've gone through it. An e-mail stating you ordered something at ___ amount and it has since dropped and they will honour the drop. It says on their site that this happens.

Price drop:

Thank you for writing to Amazon.ca.

The discounts we offer on items on our web site do vary from time to time. I've checked your order, and found that we now offer a greater discount on "Last Samurai (Widescreen) (2 Discs)" than at the time you placed your order.

Since this item has not yet shipped, I have adjusted the price to reflect the current discounted price of $25.99. This is the price you will be charged when the order ships.

On the date of shipment, you should receive an e-mail message confirming the date, contents, and method of your shipment.

Thanks again for shopping at Amazon.ca.

[optimum]

I hope the LOTR wont be cancelled

[andicus]

Now I don't know whether Amazon will accept the loss or not, but the issue at hand is why did the prices increase.

As of current, Amazon has not explicitly sated what the problem was, and in fact, all they have said currently is that the items increased in price. The following statements:

We apologize for any inconvenience or disappointment this change in
price might cause. We hope you'll understand that, with several million
items listed on our Web site, it's unfortunate but inevitable that some
items occasionally will be priced incorrectly.

As stated in our pricing policy-which is posted online in our Help
department - if we discover an incorrect price, we'll notify you to
obtain your approval of the new price before we proceed with the order.

apply to general products featured on the website, not my particular order.

So, you're saying that this response was not regarding your order? I didn't get this e-mail... It seems that everyone that's posted this e-mail or confirmed that they got it, has placed an order trying to get in on the price error... Did the e-mail not mention your order number in the title, or anywhere else in the e-mail? Did it not have a link specifically for you to use regarding your order?

Don't get me wrong, I'd like everyone to get their orders, that's what this forum is all about. However, my opinion is that amazon is under no obligation to do so, as they have followed their own stated policies. Trying to pick apart their words in order to get something for almost nothing, just seems futile.

[hyperion]

I received a email from the customer support at Amazon after I complained about the Family Guy deal. It says:

"I've checked your order, and found that we
now offer a greater discount on "Family Guy Gift Set - Volume 1,
Volume 2, and The Family Guy Presents Stewie Griffin: The Untold
Story" than at the time you placed your order"

This not correct though. I placed my order at $12.66. All they did was lower the price from $99.97 to $82.01.

[wild]

why do we have this rediciulous debate every 4-6 months when amazon.ca screws up..... NOTHING gets solved, move on people

[Rometiklan]

why do we have this rediciulous debate every 4-6 months when amazon.ca screws up..... NOTHING gets solved, move on people

Exactly. As Dubya once said, "There's an old saying in Tennessee — I know it's in Texas, probably in Tennessee — that says, fool me once, shame on — shame on you. Fool me — you can't get fooled again."

[Pr0metheus]

Exactly. As Dubya once said, "There's an old saying in Tennessee — I know it's in Texas, probably in Tennessee — that says, fool me once, shame on — shame on you. Fool me — you can't get fooled again."
Ah, gotta love the Dubya!

[Txiasaeia]

why do we have this rediciulous debate every 4-6 months when amazon.ca screws up..... NOTHING gets solved, move on people

Thanks. Your opinion has been noted several times. If you've got nothing else to say, perhaps you need to move on.

[dummjock]

As far as "the error" vs "price increase", yes the email quoted my order number, and yes the comments about the price error applies to my order. However, they did not explicitly state that my order was a pricing error, but rather a price increase.

[jackass_ca]

Andicus, I am not saying that I deserve or will get the order. I'm just trying. I guess I have nothing better to do with my time!

As far as "the error" vs "price increase", yes the email quoted my order number, and yes the comments about the price error applies to my order. However, they did not explicitly state that my order was a pricing error, but rather a price increase. I know this is a technicality, but its worth a shot!

That's my point as well, mine had my order number, and they haven't touched my LOTR's though... But it is a bulk mailing, that says "price increase" as the reason for the change.

[wild]

Thanks. Your opinion has been noted several times. If you've got nothing else to say, perhaps you need to move on.

nah i love reading what the sheep have to say, its really quite amusing how people get angry, i especially love the attempts to comb amazons policies and/or threats to the BBB

[deactivated2202]

Just want to throw 2 pennys out

Somone a page or so ago stated that what company would offer 95% off a item well i have delt with amazon.ca & amazon .com tons of times and a few times i have gotten items that were normally 150$ for 15$ hell just 2 months ago i ordered 5 sets of KING size sheets that were pretty much Buy one get one free so ( 10 king size sheet SETS ) for a grand total of $75, so these deals are quite common

Anyways as for the chance on getting this i dont think so but if you complain enough you should get a promotional code from them i would think at the least, i know last month i ordered a Pre ordered DVD and when the items didnt ship till 4 days after release i cancelled and complained and was issued a 10$ code since i told them i would be going to the store tonight to get it

I did notice last night tthat they had a dozen or so dvd's with drasticlly low prices and then today them all changed :( i almost ordered 2 or 3 things but didnt want to because of the holidays

stick to your guns guys!

[masterhapposai]

why do we have this rediciulous debate every 4-6 months when amazon.ca screws up..... NOTHING gets solved, move on people

I have sold 5 PSP games, that I got from Amazon for FREE which beg to differ.

[wild]

I have sold 5 PSP games, that I got from Amazon for FREE which beg to differ.

do you want a cookie?

[Txiasaeia]

do you want a cookie?

What he's saying is that you're wrong: any company, given sufficient pressure, will cave.

[rabbit]

Everyone should call them and get them to admit to this. With enough of amazon saying "price increase", they will pigeon hole themselves into our original order prices with no way out even by their own policy

Go to the press. Companies like avoiding negative publicity. If the press thinks it's a joke either way then most likely it is.

[jshebib]

sorry, can someone please post a phone number for amazon.ca
================================================== =
we could start a phone in campaign, works better than email, ofcourse you'll just be put on hold probably, but at lease you might be able to actually speak with a person

[msb45]

do you want a cookie?

So, are you supposed to be the obnoxious guy who goes around acting like a big shot on message boards? people are trying to get their DVDs from amazon, and though we may not get them in the end, we'll damn well fight for them.

if you have nothing worthwhile to say, then step off and stop threadcrapping

[monarch0300]

The same bitching and crying EVERY time.

I ordered, and mine was cancelled. They would lose a LOT of money off of this if they shipped. Price errors happen. If it were you, and this were your business, you wouldn't ship them either.

This wouldn't build customer loyalty if you shipped it. That's what everyone always says. They wouldn't avoid negative press over this, in fact, I'd be surprised if any two-bit community newspaper would even look twice at a story like this, "AMAZON BACKS OUT OF ACCIDENTAL PRICE ERROR, CUSTOMERS FURIOUS OVER A MISTAKE THAT COST THEM NOTHING."

If you put something on the buy/sell and missed a decimal place, would you still sell it? I wouldn't. Sure, they're a big company, but it's not as if they hide the fact that price errors happen.

[dcxx]

my first post. Thanks OP mine is shipped today. But I did buy some other DVDs on the same order. Still hope that my LOR will go though.

[deactivated2202]

my first post. Thanks OP mine is shipped today. But I did buy some other DVDs on the same order. Still hope that my LOR will go though.
:cheesygri Weird since it says 4-6 weeks on delivery( wasnt suppost to be shipped till jan something acording to the site) for that item lol but grats if ya got it

[dcxx]

:cheesygri Weird since it says 4-6 weeks on delivery( wasnt suppost to be shipped till jan something acording to the site) for that item lol but grats if ya got it


I ordered really fast, within 60 seconds after this thread started. I guess OP got his too

[deactivated2202]

I ordered really fast, within 60 seconds after this thread started. I guess OP got his too

Very very cool, i ordered mine withint 15 mins of post but either way its good to see some are getting it :) its a nice item Grats again and happy holidays

[Pr0metheus]

I ordered really fast, within 60 seconds after this thread started. I guess OP got his too
You sir, are a lucky man.

[hedgehog]

Got it for 24.96.
Just got my "Your amazon.ca order has shipped email... :cheesygri

[c white]

How are they shipping orders out on Sunday? Usually I have the "Your order is being processed" tag until an actual shipping day.

[masterhapposai]

Once it's safely in the mail, I'm sure amazon would give us all the deal with an image of your receipt or even account name. I'm sure a receipt with no name/information on it, but the actual price and saying "shipped/recieved" would work as well.

But, make sure it's in the mail first of course, so they can't change the price on you. Remember, the contract is 100% binding once it's shipped, according to their own rules.

When I fought amazon last time, and was getting near my win they requested a name of someone who got the free games and with it they would duplicate the deal.

It's much like going to court. A judge will deal a verdict based on a past case, no matter how fair/unfair.

[Txiasaeia]

Once it's safely in the mail, I'm sure amazon would give us all the deal with an image of your receipt or even account name. I'm sure a receipt with no name/information on it, but the actual price and saying "shipped/recieved" would work as well.

But, make sure it's in the mail first of course, so they can't change the price on you. Remember, the contract is 100% binding once it's shipped, according to their own rules.

When I fought amazon last time, and was getting near my win they requested a name of someone who got the free games and with it they would duplicate the deal.

It's much like going to court. A judge will deal a verdict based on a past case, no matter how fair/unfair.

I'll second this. If you get an order shipped, once you've got a tracking number, please post what you got, at what price, and your name (if you feel comfortable doing so).

[dummjock]

Got a reply back.... Nothing interesting yet though.

Greetings from Amazon.ca.

Thanks for writing in with your question. We need to research
this a bit further--we will write back with an answer in the next
3-5 business days.

Thanks for shopping at Amazon.ca.

Best regards,

Carla Workman
Amazon.ca Customer Service
http://www.amazon.ca

[Wildfire]

Got a reply back.... Nothing interesting yet though.

Greetings from Amazon.ca.

Thanks for writing in with your question. We need to research
this a bit further--we will write back with an answer in the next
3-5 business days.

Thanks for shopping at Amazon.ca.

Best regards,

Carla Workman
Amazon.ca Customer Service
http://www.amazon.ca
I think you confused them with all the legalese :lol:

[doonah]

anyone get an LOTR cancellation, or shipment confirmation yet? I have received neither.....and checked my account online and it still displays the $21.xx price

[Pr0metheus]

anyone get an LOTR cancellation, or shipment confirmation yet? I have received neither.....and checked my account online and it still displays the $21.xx price
I got a shipment confirmation for Star Wars Trilogy at $25.96. If I get LOTR, I'll be ecstatic!!

[Montague]

I got a shipment confirmation for Star Wars Trilogy at $25.96. If I get LOTR, I'll be ecstatic!!
Good news!

(I did not order the SW trilogy as I have it already).

(I ordered the now cancelled Matrix set and the LOTR set).

[Txiasaeia]

I got a shipment confirmation for Star Wars Trilogy at $25.96. If I get LOTR, I'll be ecstatic!!

Good news! Keep us updated!

[Pr0metheus]

Good news! Keep us updated!
I will! The website says:
Delivery estimate: Dec 19 2005 - Dec 20 2005

[Ma_Jie]

So we should all wait for his resolution and not follow a similar line of argument?

- Jie

[Moorthy]

I'm thinking of placing another order with Amazon.

Then, a few days later, I'll call them up to explain that I've made a mistake, and that I have no intention of paying full price.

I'm sure that they'll see my side of it, and will agree to my self imposed discount.


.

[Txiasaeia]

I emailed them and ask them to replace the family guy set in my order with a book to bring the shipping back over $39, but didn't mention that LotR was still in the order at $20 or so. We'll see what they say.

UPDATE:

http://img456.imageshack.us/img456/2202/cheaplotr4jh.th.png (http://img456.imageshack.us/my.php?image=cheaplotr4jh.png)

Thanks for writing to us at Amazon.ca.

I've made the change you requested. I have added the item "The Three Stigmata of Palmer Eldritch" to your order. Also, I have removed the item "Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy Presents Stewie Griffin: The Untold Story" from your order.

I am sorry that we do not currently offer the option to add items to an existing order via "Your Account." We hope to offer this to our customers in the near future.

Whenever we make a change to an open order, such as modifying the shipping options, address, or items, our system re-evaluates our inventory to determine the best fulfillment plan for your order given the new information. Occasionally, this may result in a change to the expected shipment and delivery dates for the order.

However, as an one time exception, to expedite your order, I have changed the shipping method to "Express Shipping" and we will ship the items in stock, at no additional cost.

The revised estimated delivery date is December 23, 2005 for all the available items.

NOTE: You may notice extra shipping and tax charge on the unshipped items on this order which may appear due to a technical error on our end. As soon as you receive the shipping confirmation mail for these on hand items, please contact us so that we may remove these charges from your order. Please use the following link to contact us regarding this:

http://www.amazon.ca/contact-us/

Please be assured that we will do everything we can to ensure that your order is shipped and delivered as efficiently as possible. We will send you an e-mail at the time of shipment. Please contact us again if you do not receive a shipment confirmation by December 19, 2005.

You can check the status of your order any time by clicking the "Your Account" link at the top of our web site.

Thanks for shopping at Amazon.ca.


So, in sum: they removed the family guy box set, at my request, changed the shipping speed to express, AND are shipping out the stuff in separate shipments to speed it up. LotR is still at $20; the CSR said absolutely nothing about increasing the price (as you can see). I've included a screenshot of my updated order after a CSR has gone through it and made changes, so it might (?) be safe to say that I'll be getting the box set for $20!

They've been promising the ability to add items to submitted orders for several years now; I'm not holding my breath. Until then, I can safely say that A.ca still has wonderful customer support, and (crosses fingers) hopefully I'll be getting the box set for the above price.

[Montague]

UPDATE:

http://img456.imageshack.us/img456/2202/cheaplotr4jh.th.png (http://img456.imageshack.us/my.php?image=cheaplotr4jh.png)



So, in sum: they removed the family guy box set, at my request, changed the shipping speed to express, AND are shipping out the stuff in separate shipments to speed it up. LotR is still at $20; the CSR said absolutely nothing about increasing the price (as you can see). I've included a screenshot of my updated order after a CSR has gone through it and made changes, so it might (?) be safe to say that I'll be getting the box set for $20!

They've been promising the ability to add items to submitted orders for several years now; I'm not holding my breath. Until then, I can safely say that A.ca still has wonderful customer support, and (crosses fingers) hopefully I'll be getting the box set for the above price.

Yeah I am not going to be too upset if I get charged a few bucks for shipping if I can get the LOTR set for $20. :)

(but like you I would have liked the option to add to my existing order to get total over > $39 - I should have been greedy and ordered TWO copies of the LOTR set on the order :lol: )

[Txiasaeia]

Yeah I am not going to be too upset if I get charged a few bucks for shipping if I can get the LOTR set for $20. :)

(but like you I would have liked the option to add to my existing order to get total over > $39 - I should have been greedy and ordered TWO copies of the LOTR set on the order :lol: )

Well, I did - I emailed them and asked them to add a book onto my order to get free shipping! Ultimate RFD cheapness - save $90 on a $112 box set, then order another book to get free shipping for the order. It's terrible, I know ;)

[Pr0metheus]

Well, I did - I emailed them and asked them to add a book onto my order to get free shipping! Ultimate RFD cheapness - save $90 on a $112 box set, then order another book to get free shipping for the order. It's terrible, I know ;)
:lol: well they will make a profit on the book.

[jackass_ca]

I got a shipment confirmation for Star Wars Trilogy at $25.96. If I get LOTR, I'll be ecstatic!!

Are you serious? How did you pull that off, they changed the price of my Trilogy, but still offered me LOTR's at the discounted price... I was really hoping for the SW trilogy to go through, I still await a reply to my "concerns" email to customer service.

[Pr0metheus]

Are you serious? How did you pull that off, they changed the price of my Trilogy, but still offered me LOTR's at the discounted price... I was really hoping for the SW trilogy to go through, I still await a reply to my "concerns" email to customer service.
Really?! If you really want Star Wars, I'll trade you Star Wars when it comes for LOTR. I won't open it or anything, of course.

[jozero]

I decided not to order the ridicously discounted items thinking for sure they would be cancelled, and just ordered BattleStar Gallactica for $25 which was about 60% off.

I also recieved confirmation that my order shipped.

Great deal, thanks for the post.

[rabbit]

Weird. I ordered Galactica + LOTR and I got the email that Galactica had a price increase but not LOTR. I'll be happy if I get LOTR. I didn't really want Galactica that much anyways. It started out okay but then sucked. Season two has been much better, mostly the last four episodes before the current break.

Is there anyone that got their entire order "voided" (ie. price hiked)?

[hhh]

Weird. I ordered Galactica + LOTR and I got the email that Galactica had a price increase but not LOTR. I'll be happy if I get LOTR. I didn't really want Galactica that much anyways. It started out okay but then sucked. Season two has been much better, mostly the last four episodes before the current break.

Is there anyone that got their entire order "voided" (ie. price hiked)?

can they increase the price AFTER you've already made the purchase? cuz i ordered alota books/dvds that are 50% off, can they increase the price even if i've already made my payment?

[deactivated2202]

can they increase the price AFTER you've already made the purchase? cuz i ordered alota books/dvds that are 50% off, can they increase the price even if i've already made my payment?

Amazon will not charge you UNTILL the items are shipped so No they can not up a price if you have made payment ( IE they charging you ) and the item is in the mail But they can change items prices if you placed a order and they have not charged you as you can tell from this thread

[jackass_ca]

Really?! If you really want Star Wars, I'll trade you Star Wars when it comes for LOTR. I won't open it or anything, of course.

I thought about that, too, but I really need LOTR too! I am just wondering if other people got SW for the same price? Are you able to upload a shot of your shipping confirmation with your price and delete the order number and name stuff, so that we can prove to them that they gave some people the discounted price?

[Blunt]

Weird. I ordered Galactica + LOTR and I got the email that Galactica had a price increase but not LOTR. I'll be happy if I get LOTR. I didn't really want Galactica that much anyways. It started out okay but then sucked. Season two has been much better, mostly the last four episodes before the current break.

Is there anyone that got their entire order "voided" (ie. price hiked)?

I ordered SW and LOTR, and only SW had the cancellation. So, I cancelled SW. But I noticed that the entire order got deleted after that. Check if your order is the same, make sure to check on the web site.

[heli88]

How long does it usually take to get a shipping confirmation? I got LOTR with something else and I haven't got a reply since Saturday morning when I got the auto confirmation.

[kag]

Anyone has an update on LOTR?

[Darko]

Anyone has an update on LOTR?

Still not cancelled, I ordered mine Early though :cheesygri

[kag]

Mine isn't cancelled either, but I'm still waiting for a shipping confirmation.

[optimum]

LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR LOTR :cheesygri

[Stephen C.]

My LOTR is still sitting there as well at the low price. Not cancelled yet.

[Montague]

Mine isn't cancelled either, but I'm still waiting for a shipping confirmation.
Unless you asked for express shipping you probably will not get a shipping confirmation at least another few days.

[kag]

Unless you asked for express shipping you probably will not get a shipping confirmation at least another few days.

I did choose Express Shipping :razz:

[Addict]

I still have 1 order with lotr and 1 with BOB still at the discounted price..

my fingers are crossed! I am too scared to add items to make the order over $39... so I guess will pay the extra $4 shipping..


addict..

[Txiasaeia]

I still have 1 order with lotr and 1 with BOB still at the discounted price..

my fingers are crossed! I am too scared to add items to make the order over $39... so I guess will pay the extra $4 shipping..


addict..

Don't be! I emailed a CSR and added a book to my item, and they didn't comment at all about LotR at the reduced price. My theory is that it's a year old anyway, so it's not likely to move very quickly this Christmas, which is why they're letting it be sold at such a reduced price.

[Montague]

Don't be! I emailed a CSR and added a book to my item, and they didn't comment at all about LotR at the reduced price. My theory is that it's a year old anyway, so it's not likely to move very quickly this Christmas, which is why they're letting it be sold at such a reduced price.
You know I thought about doing that but was worried about them shipping the "filler item" then cancelling the LOTR item.

(I may yet add an item if I find something I reallly want).

[r0underz]

As of right now, the low price items have i have in my order are..

Items not yet shipped:
Delivery estimate: Dec 23 2005

1 of: Star Wars Trilogy (Widescreen Edition)
1 of: Seinfeld Seasons 1-6 Pack (Amazon Exclusive Bundle)
1 of: Band of Brothers
1 of: Family Guy: Volume Three
1 of: The Lord of the Rings: Special Extended Edition Trilogy (12 Discs) (Widescreen)

I have to make it 6 more days to the 18th when they state it will be dispatched!

[Thimble]

I still have 1 order with lotr and 1 with BOB still at the discounted price..

my fingers are crossed! I am too scared to add items to make the order over $39... so I guess will pay the extra $4 shipping..


addict..

just combine them!

[Montague]

1 of: Seinfeld Seasons 1-6 Pack (Amazon Exclusive Bundle)

That was no price error.

It was on sale for about $10 more in November so you can be pretty well assured that order will go thru.

just combine them!
He dun want to alert them that they have not yet given him a price adjustment on the BOB yet.

I would not want to take any chances on that order either.

[Devvv]

Hi. I have a question..

I noticed that Amazon has a "combine items" function in their checkout but do they have an "uncombine items" function as well? The reason is I ordered the LOTR bundle along with a bunch of books to get the free shipping but since Amazon.ca started adjusting their prices I was was wondering if I can uncombine the LOTR bundle and switch it to express shipping.

[wild]

look a little harder and you'll find it :D

[Devvv]

I don't see it... I only see a "need to cancel an item?" button. I just want to have the dvd shipped alone not all the books...

[tokiwadai]

me too!!...
LOTR is still on...

I still have 1 order with lotr and 1 with BOB still at the discounted price..

my fingers are crossed! I am too scared to add items to make the order over $39... so I guess will pay the extra $4 shipping..


addict..

[staggola]

I sent various e-mails - getting mostly canned replys - however I sent one saying that I might consider cancelling my Family Guy is I got free shipping on LOTR alone. Got this back:

Greetings from Amazon.ca.

Your items have not yet shipped because we are waiting to
obtain "Family Guy Gift Set - Volume 1, Volume 2, and The Family Guy
Presents Stewie Griffin: The Untold Story."

This item takes longer to obtain from our suppliers. We currently
expect to deliver it to you by January 27, 2006.

Other items in your order may be in stock but have not yet shipped
because the shipping instruction to "ship when entire order is ready"
was selected while ordering (this is the default option on our order
form). When this option is selected, we typically wait until we
receive all of the items from our suppliers before we ship your
order.

However, I have made a one-time exception with your order, and have
changed your shipping option to "ship items as they become
available" at no additional charge. Whenever items are shipped, we
will send you an e-mail message to confirm the date, contents, and
method of your shipment.
I apologize if there has been any misunderstanding.

So I think they will send out LOTR as soon as available without my cancelling Family Guy (this still allows me to fight on that one).

P.S. the Customer Service Rep was Kelly H.

[szw]

I've got LOTR and BOB in an order thats still at the same price.

[lonelydriver]

just checked my account both bob and lotr have been cancelled. they didn't even send me an email.

[Tincan]

My BOB was just cancelled too. No email or anything for it. Just gone.

[tokiwadai]

My BOB was just cancelled too. No email or anything for it. Just gone.

how did u know it's been cancelled?

[Tincan]

how did u know it's been cancelled?

When to my account and clicked on open and recently shipped orders, nothing shows up. It should be there.

[Montague]

When to my account and clicked on open and recently shipped orders, nothing shows up. It should be there.
My LOTR order is still there.

(but who knows for how long).

[WiseOx]

BOB still good here.....please, please, please....I've been such a good boy this year, I ate all my veggies.....

[tokiwadai]

When to my account and clicked on open and recently shipped orders, nothing shows up. It should be there.
Try to close your browser and the re-open it again. Re-connect to amazon.ca, then track your order again. It might work...;)

[wlee]

this is outrageous :twisted: they don't have the right to delete our orders :mad:

[tokiwadai]

Just my 2 cents,...
Print screen the snap-shot of your amazon order. ;)

[realize]

yep my lotr dvd set order just disappeared without any noticed
=/

i emailed them

=/

[Sticky23]

When to my account and clicked on open and recently shipped orders, nothing shows up. It should be there.

Same here, there is no pending orders on my account. :mad:

[r0underz]

That was no price error.

It was on sale for about $10 more in November so you can be pretty well assured that order will go thru.


They wanted to charge me over 200 dollars for the seinfeld...i had to call and complain so they sold me the seinfeld for $136.50, and the star wars for $3.50

They said that would even out the problem by keeping seinfeld at $115 and star wars trilogy at $25

[szw]

I just changed my order from "ship when both items ready" to "ship when available", just in case there is an extra chance of them gets through quicker haha.

BOB and LOTR still in my orders page.

[Montague]

They wanted to charge me over 200 dollars for the seinfeld...i had to call and complain so they sold me the seinfeld for $136.50, and the star wars for $3.50

They said that would even out the problem by keeping seinfeld at $115 and star wars trilogy at $25
$200?

Wow! (I bought it in November for $115)

Glad you were able to get both at least for still decent prices.

[r0underz]

Yeah, i am actually more concerned with the LOTR and BOB left in the transaction....i hope i get it at the "sale" prices

[Ma_Jie]

This is insane: BOB was removed from one of my orders, and they didn't even inform me. Last night, both orders said "awaiting approval" or whatever, and now BOB is not in my first order.

Thosae are pretty shady tactics in my opinion, and moreover, I think it shows how little Amazon.ca cares about their customers -- they didn't even give me the opportunity to decide if I wanted to pay the revised price for BOB; they judt went ahead and deleted it.

I highly doubt I'll ever order anything from Amazon again.

- Jie

[tokiwadai]

This is insane: BOB was removed from one of my orders, and they didn't even inform me. Last night, both orders said "awaiting approval" or whatever, and now BOB is not in my first order.

Thosae are pretty shady tactics in my opinion, and moreover, I think it shows how little Amazon.ca cares about their customers -- they didn't even give me the opportunity to decide if I wanted to pay the revised price for BOB; they judt went ahead and deleted it.

I highly doubt I'll ever order anything from Amazon again.

- Jie
This is outrageous...
If they do the same to my order, I will order NOT anything anymore from them again, especially books... :twisted:
I spent a lot already buying books from them... :mad:

[Staples_Associate]

Got my order cancelled as well...

From amazon.ca....

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

They did neither... which means they broke their online policy and should technically honour the price.

At any rate I have too much to lose so I will be following up in the morning.

[szw]

At any rate I have too much to lose so I will be following up in the morning.


Lol, what exactly do you have to lose?? hahaha

[Hellfire]

When I tried to check my LOTR order it says it is canceled.

[Montague]

Noooooooooooooooooooooooooooooooooooooooooo!!!

http://img225.imageshack.us/img225/6461/vader2ue.jpg

[Staples_Associate]

Lol, what exactly do you have to lose?? hahaha

I ordered a lot :P

[Staples_Associate]

When I tried to check my LOTR order it says it is canceled.

Follow up on it!

[realize]

They wanted to charge me over 200 dollars for the seinfeld...i had to call and complain so they sold me the seinfeld for $136.50, and the star wars for $3.50

They said that would even out the problem by keeping seinfeld at $115 and star wars trilogy at $25


can u tell me there phone number plz?

thx

[l_architect]

I was angry before, now I seriously will never deal with Amazon.ca again.

They deleted my LOTR video package from my order without my permission and left the book I had ordered. However because the order was now less than $39.00 they charged me shipping.

I am not calling again, I don't have time for this. I have cancelled the entire order and absolutely will not order from Amazon again.

[heli88]

LOTR is still there for me but still no shipping confirmation

[masterhapposai]

I was angry before, now I seriously will never deal with Amazon.ca again.

They deleted my LOTR video package from my order without my permission and left the book I had ordered. However because the order was now less than $39.00 they charged me shipping.

I am not calling again, I don't have time for this. I have cancelled the entire order and absolutely will not order from Amazon again.


you're right

this was very unprofessional and a lot of ppl honestly added one of the videos to their order with a book or something they were going to order anyway, to get free shipping

now imagine how many of them are going to get a surprise when it ships not only without the videos, but a shipping charge, and they never even got 1 email throughout!

This is going to hurt amazon real bad. if the webmasters haven't been fired yet, they will be now

[Montague]

now imagine how many of them are going to get a surprise when it ships not only without the videos, but a shipping charge, and they never even got 1 email throughout!

Precisely the main reason why I did not want to add a "filler item" to my LOTR order.

[downtownCB]

So get this.... I log in to check on my order... and my order with LOTR in it has just dissapeared!!!! I had also put in a $40 filler item with it, and they just cancelled that too! No email, no nothing.

Is it too much for for them to even send out an automated email? I actually wanted my filler item. Grrr.

[porsche22]

Same thing happened to me. Order has disapppeared completly. Doesn't even say the order was cancel it's just gone. Ah well was fun while it lasted.

[ibintegra]

Just checked my order, everything has been removed. Guess I knew it all along anyways. They probably didn't want to send out another "price increase" email since it's almost certain everybody who ordered the previous dvds cancelled them. So I guess Amazon assumed that nobody was going to stick with their order so it was pointless to let their customers know about the change.

[DarkAbyss]

ya same thing just happend to me, my lotr dissapeared :( . i went on to e-mail them, let's see what happens/

[cubalis]

Add another to the list of deleted LOTR/BOB orders... :(

[Txiasaeia]

I find it incredible that they cancelled the LotR box set from my order without contacting me and then went on to charge me shipping for the other items in my order. I had already asked them to put in a book instead of the Family Guy set to get free shipping (they emailed me about that one), but to not email me about this & make me pay for shipping when this was plainly their fault is extremely irritating. I sent them a polite email explaining the situation to the CSR, saying that they've always fixed things for me in the past, and that I expect that they'll be able to do so now. I'll post their response.

[kud0s69]

I was going to write some big response to all those who are bitching, whining, and complaining in this thread (and you know who you are). But why waste my time......

Instead I will just LOL@U

[Nitram]

what's the date and time you guys ordered?

[bug]

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

They did neither... which means they broke their online policy and should technically honour the price.

I emailed them quoting their policy and how they broke it by cancelling my order without emailing me. Lets see what response I get.

[RestIsHistory]

LOTR order deleted here too.

[lonelydriver]

I was going to write some big response to all those who are bitching, whining, and complaining in this thread (and you know who you are). But why waste my time......

Instead I will just LOL@U


why would you do that. we ordered a legit item at the advertised price. it's amazon who has broke the contract and without cause or warning. they should provide an explaination or follow through with the contract

[circky]

well my LOTR order is still pending. I ordered it on Dec 9th, and it says shipping date is expected on Dec 15th - 18th.

[Txiasaeia]

I was going to write some big response to all those who are bitching, whining, and complaining in this thread (and you know who you are). But why waste my time......

Instead I will just LOL@U

The problem is more that they cancelled the order without letting me know than that they cancelled it at all. But hey, it takes a big man to mock others. Thanks for your incredibly poignant and useful contribution to this thread!

[Montague]

The problem is more that they cancelled the order without letting me know than that they cancelled it at all. But hey, it takes a big man to mock others. Thanks for your incredibly poignant and useful contribution to this thread!
addendum.

Which *is* important because some people ordered *other* items.

Now if the "filler" items is < $39 these people will not only just get their "filler items" but be charged a delivery fee as well.

That is why notification is important (cause the "filler items" can be shipped BEFORE the person has an opportunity to cancel the order).

[skanwar]

gay, i got cancelled w/o notice for LOTR

[Nitram]

well my LOTR order is still pending. I ordered it on Dec 9th, and it says shipping date is expected on Dec 15th - 18th.

Thanks for the answer.

I ordered on the 9th as well but shipping is suppose to be Jan 11 2006 - Jan 26 2006

so am I gonna have to wait till then to find out??

[kud0s69]

Same thing happened to me, I never once thought that this item would ship for this price. I had hope that it would, but reality is....I knew it wouldn't. I just chose not to complain that my order was cancelled!

Go Green Riders!

[Txiasaeia]

addendum.

Which *is* important because some people ordered *other* items.

Now if the "filler" items is < $39 these people will not only just get their "filler items" but be charged a delivery fee as well.

That is why notification is important (cause the "filler items" can be shipped BEFORE the person has an opportunity to cancel the order).

I'm in that situation, and I wouldn't worry about the shipping charge at all. If you just don't need the filler items, you can cancel the order and claim that it was Amazon's mistake. But if you do want the items, I'm sure that Amazon will comp the shipping charge, as it was (again) their fault.

[Montague]

gay, i got cancelled w/o notice for LOTR
Wow their people must be working late cancelling orders (or there were that many orders).

[orakle22]

Stop posting. You went for a deal you knew was too crazy to be true and it got cancelled: you knew it probably wasn't going to work, so stop whining about it and move on. I'd be pissed about paying for shipping on all of that stuff because your order dropped below $39, but anything relating to not getting your matrix/lotr/family guy/firefly/etc dvd sets, just STFU. It's unbelievable that this thread is more than 30 pages long.

[madman604]

my 2 LOTR got cancelled. not even a notice of change

[simplyno]

Stop posting. You went for a deal you knew was too crazy to be true and it got cancelled: you knew it probably wasn't going to work, so stop whining about it and move on. I'd be pissed about paying for shipping on all of that stuff because your order dropped below $39, but anything relating to not getting your matrix/lotr/family guy/firefly/etc dvd sets, just STFU. It's unbelievable that this thread is more than 30 pages long.


Honestly why would you even post here? Did I force you to read this thread? Did anyone else? I think we all know who should stfu.

[kud0s69]

Stop posting. You went for a deal you knew was too crazy to be true and it got cancelled: you knew it probably wasn't going to work, so stop whining about it and move on. I'd be pissed about paying for shipping on all of that stuff because your order dropped below $39, but anything relating to not getting your matrix/lotr/family guy/firefly/etc dvd sets, just STFU. It's unbelievable that this thread is more than 30 pages long.

I guess people forgot what a "Deal" was and some how some scewed vision that screwing the system is a "Deal". A Deal is Safeway having 2 packs of sausages on for 5 bucks and having a coupon for 50c off a package. No pricing error, just a plain deal. This was obvious from the first post that it was a pricing error.......

Sad state of society. At least they gave me a good laugh, and for that I say "Thank you RFD"

[Txiasaeia]

Stop posting. You went for a deal you knew was too crazy to be true and it got cancelled: you knew it probably wasn't going to work, so stop whining about it and move on. I'd be pissed about paying for shipping on all of that stuff because your order dropped below $39, but anything relating to not getting your matrix/lotr/family guy/firefly/etc dvd sets, just STFU. It's unbelievable that this thread is more than 30 pages long.

guess people forgot what a "Deal" was and some how some scewed vision that screwing the system is a "Deal". A Deal is Safeway having 2 packs of sausages on for 5 bucks and having a coupon for 50c off a package. No pricing error, just a plain deal. This was obvious from the first post that it was a pricing error.......

Sad state of society. At least they gave me a good laugh, and for that I say "Thank you RFD"

Thanks for your opinions. Now, go away; threadcrapping isn't appreciated.

[Darko]

LOTR cancelled, bah... amazon sucks.. could have at least gave notice email.. i just went into my account and the order was gone

[Seveneighty]

could have at least gave notice email.. i just went into my account and the order was goneHmmm. You sure?

My order seemed to disappear, but I logged out, logged back in, and there it was again. It seems to still be awaiting shipment. (I have Band of Brothers and Lord of the Rings sets, both of which will be Christmas gifts so they'd better send the damn things soon.)

[Pr0metheus]

my 2 LOTR got cancelled. not even a notice of change
Same here, and no notice!! BOOOOOOOOOOOOO!!!!

[Seveneighty]

OMG now my order appears to have been mysteriously deleted!

If this isn't just an odd glitch, then this is indeed a blatant disregard for the customer on the part of Amazon. An order waiting for shipment for 72 hours and then mysteriously deleted, right before the Christmas shipping deadline? Wowzers!!!

This is the type of thing that'll make me switch over permanently to Chapters.ca. If my order doesn't magically reappear and isn't shipped tomorrow, I'll make sure they know they'll have lost a customer for good.

[Pr0metheus]

OMG now my order appears to have been mysteriously deleted!

If this isn't just an odd glitch, then this is indeed a blatant disregard for the customer on the part of Amazon. An order waiting for shipment for 72 hours and then mysteriously deleted, right before the Christmas shipping deadline? Wowzers!!!

This is the type of thing that'll make me switch over permanently to Chapters.ca. If my order doesn't magically reappear and isn't shipped tomorrow, I'll make sure they know they'll have lost a customer for good.
Their policy is to send an e-mail asking if we want to pay the new price. They didn't even send an e-mail, and are violating their own policy :lol:

[Txiasaeia]

Their policy is to send an e-mail asking if we want to pay the new price. They didn't even send an e-mail, and are violating their own policy :lol:

*Or* sending an email saying that they're going to cancel the order & then cancelling it.

[Nitram]

I was a victim too! :cry:

I sent them an email, polite but straight to the point. They should be held accountable for all this. It's a question of ethics. So what if this might have been a price mistake. It's their responsabilities to find a compromise.

I dont mind spending an extra 20$ for LOTR or BOB. Just treat clients with respect, as individuals, NOT as a collective.

Thats what working in the retail industry taught me.

I'm awaiting their response.

[shaker]

Me Too

I didn't even get an email saying they wouldn't send me the LOTR.

This is BS time to file a complaint with the BBB.

[Siefer999]

Greetings from Amazon.ca.

We regret to inform you that an error caused one or more titles in
your recent order placed on December 9 or 10 to be displayed at an
incorrect price.

In accordance with our posted policies on pricing, we're unable to
offer items that have an incorrectly posted price. Therefore, we have
cancelled any affected items from your order. You may view the
current status of your order by clicking the "Your Account" link at
the top of our web site and then clicking "Go" next to "open and
recently shipped orders."

At any given time, despite our best efforts, a small number of the
millions of items on our site may be mispriced. We do, however,
verify prices as part of our shipping procedures. If we discover that
an item's correct price is higher than our stated price, we will, at
our discretion, either contact you for instructions before shipping or
cancel your order and notify you of such cancellation. This policy is
posted in the Help section and is accessible through numerous other
areas of our web site.

We apologize for any inconvenience this may cause.

We value your business and hope that you will give us a chance to
serve you again in the future.

Sincerely,

Customer Service Department
Amazon.ca

Please note: this e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this
message.

[Nitram]

Greetings from Amazon.ca.

We regret to inform you that an error caused one or more titles in
your recent order placed on December 9 or 10 to be displayed at an
incorrect price.

In accordance with our posted policies on pricing, we're unable to
offer items that have an incorrectly posted price. Therefore, we have
cancelled any affected items from your order. You may view the
current status of your order by clicking the "Your Account" link at
the top of our web site and then clicking "Go" next to "open and
recently shipped orders."

At any given time, despite our best efforts, a small number of the
millions of items on our site may be mispriced. We do, however,
verify prices as part of our shipping procedures. If we discover that
an item's correct price is higher than our stated price, we will, at
our discretion, either contact you for instructions before shipping or
cancel your order and notify you of such cancellation. This policy is
posted in the Help section and is accessible through numerous other
areas of our web site.

We apologize for any inconvenience this may cause.

We value your business and hope that you will give us a chance to
serve you again in the future.

Sincerely,

Customer Service Department
Amazon.ca

Please note: this e-mail was sent from a notification-only address
that cannot accept incoming e-mail. Please do not reply to this
message.



I got the same thing back. We were treated as a batch...no individual treatment for us! lets back our bags...theres nothing we can do :cry:

[Siefer999]

did anybody check their lord of the rings? my order dissapeared and i didnt cancel it!!! wtf, i didnt get an email for that either. i got emails for the others! wtf is that! at least give me the option of buying them, i still need one for a gift!

[Blunt]

I got the message too...
big deal, most of you knew this was too good to be true..
Maybe some RFDer's did get it, good for them.
and now STOP whining...
:cheesygri

[Spyder187]

LoL. What a ride it's been. Amazon messed up my order though and changed it to express shipping, charging me an extra $10. And now I can't cancel the order. Now it's ending up to be a little extra trouble. I have emailed them however in complaint.

[jla0]

Same here. Now I can't even see the canceled orders.... they nuked them off the face of the earth!!!!!!!!!!!! :mad:

[Ma_Jie]

I hate amazon. Never will I order from them again.

Is it possible to submit an electronic complaint to the BBB?

- Jie

[cjpark]

My order was also cancelled with no notice...though not much surprise there, still sucks.

[jshebib]

bottom line, if this was BB or FS, we'd have the DVDs - and they couldn't blame "volume" for the pricing error. Amazon can't keep hiding behind its sales technology to cover their ass when they don't like the result. And, I still maintain that they would have made money off the discs we were buying.

[heli88]

Just got the cancellation letter for LOTR. Just like you guys, I am charged a shipping fee for the item left on the order. Oh well, too good to be true.

[Addict]

yep as expected.. both remaining orders cancelled...

However they did offer me free shipping and also allowed me to use my $10 off coupon on the second item that I had asked to be added to the order to bring it past the $39 dollar mark..

The only reason for this was that my message asking to add the second item was still in the queue after the cancellation messages came out..

Perhaps if you are in a similar situation with additional item(s) in your cart and a coupon as well.. you can send a nice email asking if they would honor that portion.

Overall the prices will be too good to be true. I have shopped at amazon in the past and will shop there again..

addict

[jackass_ca]

Alright, so my order was nuked too, I can't even go to a history to see that I had placed an order and then it was cancelled... So I assume that nothing has been or will be charged to my card, but I feel great that I gave them that information!

[jackass_ca]

So, here's the SW trilogy
http://www.amazon.ca/exec/obidos/ASIN/B00003CXCT/ref=ed_cp_1_2_/701-7570769-2897165
Why not still let people have the option of buying it at sale price, of $79.99, instead just cancelling... I don't get it...

I just emailed back to find out what happened to my 15 days to decide if I wanted to cancel the order myself, or buy it at the new price, but they nuked it after 2 days??? They have wierd calendars at AMazon!

[Addict]

Why not still let people have the option of buying it at sale price, of $79.99, instead just cancelling... I don't get it...
[/rfdlink]!

They did for the first set of rejection notices, but then people complained that amazon said it was a price increase and not a price error.. this way they cancelled, and if u want it you can just re-place the order..

[jackass_ca]

They did for the first set of rejection notices, but then people complained that amazon said it was a price increase and not a price error.. this way they cancelled, and if u want it you can just re-place the order..

OH! I see now. Makes sense...

The bastards! :lol:

[Montague]

bottom line, if this was BB or FS, we'd have the DVDs - and they couldn't blame "volume" for the pricing error. Amazon can't keep hiding behind its sales technology to cover their ass when they don't like the result. And, I still maintain that they would have made money off the discs we were buying.
FS does NOT honor pricing errors (you forgetting the $0 Xbox game already?).

[deactivated2202]

FS does NOT honor pricing errors (you forgetting the $0 Xbox game already?).


Some did get it -- I was one of them :)

[Montague]

Some did get it -- I was one of them :)
Some does not equal all (and I suspect very few did).

BB did not honor the $10 off anything coupon either (well actually a *few* did but they just cancelled the clear majority of the orders without any notice).

The problem in both the BB and FS case was that people there were also abusing the deal (getting not just two or three items but many multiples of items).

FS has errors all the time and cancels orders without any kind of notice.

(the odd time they will post something on their website about it).

Actually Staples is the *only* major vendor I know of that does NOT cancel the majority of obvious price error orders (ie $9 DVD burner deal).

(granted their online inventory system stinks :razz: ).

Oh well it was a fun ride eh?

[bfg_16]

yup just got my e-mail as well today about the "raise in price"....oh well....
was worth a try!!
all i wanted was volume 3...since i had 1 and 2 already!!

[Montague]

yup just got my e-mail as well today about the "raise in price"....oh well....
was worth a try!!
all i wanted was volume 3...since i had 1 and 2 already!!
Same here although their email was less ambiguous about the reasoning for the cancellation this time.

[sparkplug]

If this was a securities exchange like the Tokyo Stock Exchange, all transactions are final. Recently, one firm tried to sell one share of a stock at 6000 yen, but ended up selling 6000 shares at 1 yen and that started a chain reaction that lost the company over $200 million. Those transactions were not reversed.

[Hellfire]

If this was a securities exchange like the Tokyo Stock Exchange, all transactions are final. Recently, one firm tried to sell one share of a stock at 6000 yen, but ended up selling 6000 shares at 1 yen and that started a chain reaction that lost the company over $200 million. Those transactions were not reversed.

The funny thing was the company was also trying to sell 3x more shares than there was outstanding.

[l_architect]

I called Customer Service furious that they deleted an item and added fees to my order without my approval.

The manager agreed to add LOTR back to my order and ship it.

I'm not holding my breath until I see it has been shipped but I think the whole,
"adding fees to my order" without my approval got them.

So, call and complain if they did this to you.

[Wildfire]

I called Customer Service furious that they deleted an item and added fees to my order without my approval.

The manager agreed to add LOTR back to my order and ship it.

I'm not holding my breath until I see it has been shipped but I think the whole,
"adding fees to my order" without my approval got them.

So, call and complain if they did this to you.
What's the phone number you called, I can't find it on this awful site.

[RestIsHistory]

1 (877)-586-3230

Called them and the lady said was LOTR is price error and we should've got an email about the error and if you want it to order again.

Sh1tty CS by amazon, never buying from Amazon again.

[cmge]

*sigh*... i just got that same email from amazon and my orders disappeared... :( .. o wells....

[bug]

Orders cancelled yesterday, cancellation email sent today. Not even a 5% off coupon code or anything.

[Txiasaeia]

I emailed the Federal & Saskatchewan Consumer Protection Branch about this situation; I'd like to hear what they have to say about adding fees to my order without my permission. I'd encourage anybody else who's concerned about them adding fees without your consent to contact your provincial customer protection branch as well:

http://strategis.ic.gc.ca/epic/internet/inoca-bc.nsf/en/ca01506e.html

[superizzy]

I always get a kick out of these threads.

Some Retailer makes an obvious pricing error and the RFD effect kicks in.

Not only do we all pile in, but the greedy buggers among us buy 10 copies.

We all know that the pricing is wrong, but we hold out hope that we will get a deal.

When the retaile realizes their error they reverse the pricing, cancel the orders (as it clearly states they are entitled to do) , then everyone goes Batshit.

Dont call the BBB, dont write letters , dont threaten to never shop their again, just suck it up. We tried to no avail.

Move on people

Whats fair is fair. It would have been nice to get a $100 DVD set for $20, but you are not entitled to it just because some lowly IT screwed up.

[Txiasaeia]

When the retaile realizes their error they reverse the pricing, cancel the orders (as it clearly states they are entitled to do) , then everyone goes Batshit.

My problem, as I've stated several times already, is the fact that they added fees to my order without my permission. This isn't legal. Now, do you have anything useful to contribute, or are you merely threadcrapping?

[mr_clark]

Received email about LOTR being cancelled.

Bastards!

Oh well.....

[superizzy]

My problem, as I've stated several times already, is the fact that they added fees to my order without my permission. This isn't legal. Now, do you have anything useful to contribute, or are you merely threadcrapping?.

Ok that is wrong.

Did they rectify the situation?

Are you actually out anything?

Is this the first time in your life that someone has tried to overcharge you?

Arent retailers entitled to make mistakes like anyone else or because they are huge entities, they should be perfect 100% of the time.

Not so much threadcrapping, I tried to buy the Family Guy DVDs as well, more an observation into human nature.

I just think people take these kinds of things way too seriouslyly

[Txiasaeia]

Ok that is wrong.

Did they rectify the situation?

Nope. Sent out form letter.

Are you actually out anything?

I will be if the order continues as is.

Is this the first time in your life that someone has tried to overcharge you?

Nope. Do you see me here swearing and cursing, saying that I'll never shop at Amazon.ca or other nonsense like that? No.

Arent retailers entitled to make mistakes like anyone else or because they are huge entities, they should be perfect 100% of the time.

Way ahead of you. http://www.redflagdeals.com/forums/showpost.php?p=2521746&postcount=200; http://www.redflagdeals.com/forums/showpost.php?p=2523237&postcount=224

Not so much threadcrapping, I tried to buy the Family Guy DVDs as well, more an observation into human nature.

I just think people take these kinds of things way too seriouslyly

Both of the boxsets that I ordered were Christmas presents. It's a bit stressful to find out yesterday that they're not going to honour their prices, but it's even more nerve-wracking to realise that they're charging more in shipping fees than I agreed to. I'm not too concerned nor upset, but I'd like to get this situation resolved sooner rather than later.

As for the threadcrapping bit: in my opinion, if all you're doing is mocking people for being upset about this, then you shouldn't be posting here, but your latest post shows that you're a bit more mature than that, so i'll take my comment back, if you don't mind ;)

[VenomZeus]

Well Amazon erased the last two off my account, that is weird. Can't they just do the same thing and put that price increase message, but this time they just go and take them out.

[Pr0metheus]

Received email about LOTR being cancelled.

Bastards!

Oh well.....
Same here. My order disappeared yesterday, but I got the e-mail today.q

[Darko]

I really wanted LOTR to go through >:( , oh well

[Stephen C.]

Received the email message with regards to the "price increase" for my LOTR. Went to Amazon and order was gone. Amazon is a little weird.

[hhh]

they cancelled my order today!!! :(

[hyperion]

My problem, as I've stated several times already, is the fact that they added fees to my order without my permission. This isn't legal. Now, do you have anything useful to contribute, or are you merely threadcrapping?
The same Amazon you know and love? :P

[Txiasaeia]

The same Amazon you know and love? :P

They've never done anything like this before, and they haven't stated that i'm up the creek without a paddle, either. I'll wait until I find out exactly what they will and will not do before I pass judgment on the situation.

[hyperion]

They've never done anything like this before, and they haven't stated that i'm up the creek without a paddle, either. I'll wait until I find out exactly what they will and will not do before I pass judgment on the situation.
Yeah Amazon is great until they screw you over :)

[rai_dei]

wow, amazon just sent me an email, and took off both my orders without even asking if I want to pay their 'corrected' prices...
Good thing I only buy from them when crazy deals like this pop up

[Txiasaeia]

Yeah Amazon is great until they screw you over :)

I wouldn't consider this screwing me over. Being screwed is what happens when you order LotR and Family Guy from DVDSoon, and they go bankrupt! ;)

[Seveneighty]

The thing that really gets me is that they waited 3 FULL DAYS (over 72 hours) to cancel my order. It was just sitting there, waiting, and then *poof*. Within that time, I could've got other Christmas presents for the people who will now be dissapointed by their non-boxsets. :(

Now I'll have to do some even-later Christmas shopping due to Amazon's pricing errors and their cancel-3-days-later idiocy.

[superizzy]

The thing that really gets me is that they waited 3 FULL DAYS (over 72 hours) to cancel my order. It was just sitting there, waiting, and then *poof*. Within that time, I could've got other Christmas presents for the people who will now be dissapointed by their non-boxsets. :(

Now I'll have to do some even-later Christmas shopping due to Amazon's pricing errors and their cancel-3-days-later idiocy.

hey i am not trying to be an a@@hole here but honestly:

Did you really think that Amazon was going to honour their pricing??

If yours friends and family are now going to dissapointed b/c they are not getting expensive box sets (that you were unable to get for 90% off) what was your Xmas Strategy as of Friday b4 the deal went live. Giftcertificates from Mcd's

There is still almost two weeks b4 Xmas. Head thee down to HMV and quit blaming Amazon

[Txiasaeia]

I wouldn't consider this screwing me over. Being screwed is what happens when you order LotR and Family Guy from DVDSoon, and they go bankrupt! ;)

EDIT: Nope, definitely no screwing over here! Just received an email from Amazon.ca stating that, in recompense for this situation, they'd give me free shipping on my outstanding order *and* gave me a $10 gift certificate for my trouble. We all knew that the pricing errors probably wouldn't be upheld, but for them to go to the trouble to make up for their mistake like this is absolutely fantastic, as far as I'm concerned. I'm still a bit disappointed, but overall I'm happy with how it turned out.

[jozero]

I recieved the Battlestar collection in the mail today, so at least that super deal worked. The shipping was incredibly fast to boot.

[ChaoZ]

wow, amazon just sent me an email, and took off both my orders without even asking if I want to pay their 'corrected' prices...
Good thing I only buy from them when crazy deals like this pop up

Same thing happened to me with Band of Brothers and LotR. That kind of behavior is really ****** of them.

Competely disappeared from my order list. It's as if I never ordered them in the first place. That's a questionable business action isn't it? At least for the first few items, they asked to change the price.

[Nitram]

I recieved the Battlestar collection in the mail today, so at least that super deal worked. The shipping was incredibly fast to boot.

You got it for that low price?????

Why? oh life is so unfair :mad:

[wild]

wow, amazon just sent me an email, and took off both my orders without even asking if I want to pay their 'corrected' prices...
Good thing I only buy from them when crazy deals like this pop up


Perhaps you could clarify how you buy from them when you in fact bought nothing ? :lol:

[Fitty Beer]

oh well, no loss on this one. I was just double dipping on the LOTR set and maybe going to gift out the Family Guy set later on ..... it would not have shipped until after Christmas anyways.

[optimum]

time to lock this thread up tight

[msb45]

Has anyone had any luck with emailing / calling up amazon to ***** them out over this, and hopefully get their oreder reinstated? if so, what strategy did you use in communicating with them?

edit - oh common, thats not even a swearing, its just a female dog...

[masterhapposai]

Has anyone had any luck with emailing / calling up amazon to ***** them out over this, and hopefully get their oreder reinstated? if so, what strategy did you use in communicating with them?

edit - oh common, thats not even a swearing, its just a female dog...

a few ppl got their orders, that's what we have to go on

also, I'm currently trying a new arguing method with them.

If the people who actually got in on it, get confirmed shipping and get it in their hands, we have a lot of weight on the matter and will get our orders.

so, this thread shouldn't die until the people who got in on it all decide they don't want to share the information needed, or else we're going to have the same thing happen as last time with the PSP deal, where out of probably hundreds of us, only 3 or so got in because the mods rushed in and locked it right when scans and names were going to be given out

[cmge]

who go the stuff from amazon at those insane prices??..

[Nitram]

a few ppl got their orders, that's what we have to go on

also, I'm currently trying a new arguing method with them.

If the people who actually got in on it, get confirmed shipping and get it in their hands, we have a lot of weight on the matter and will get our orders.

so, this thread shouldn't die until the people who got in on it all decide they don't want to share the information needed, or else we're going to have the same thing happen as last time with the PSP deal, where out of probably hundreds of us, only 3 or so got in because the mods rushed in and locked it right when scans and names were going to be given out

I agree. Why some and not all? Remember, Amazon is a HUGE corporation....not some small enterprise like DVDSoon

[masterhapposai]

who go the stuff from amazon at those insane prices??..


a few ppl posted, we can search through the thread and politely ask them for a status update on their order

also, I'm sure there's quite a few lurkers who also got it as well, you'd be doing a great service to the community in getting the best deal of the year if you joined up and posted information you can share

[porkchopbread]

you can add me to their cancelled list....damn...

[Spyder187]

To be honest, I'm thinking now that of the people who successfully got some of the deals, they had chosen to do express shipping instead of the normal super saver shipping which was extremely smart on their part. Kudos to them.

This may not be the case, however, I'm just speculating. When they messed up my order, took LOTR off and changed my shipping to express, the whole shipment was set to being prepared. I got them to credit back shipping and I'm alright with not getting LOTR. They still have awesome prices especially with the $10 off coupon. One of which is good to note is F.E.A.R. dropping to $21.

[RichieTheHammer]

My order was cancelled finally.
Had BOB and LOTR on there still after they gave me the option of accepting the increased prices on the first 3 items (Family Guy set, Matrix set, and Star Wars set).

The Hammer

[wild]

cancelled w00t

[chienpourri]

Cancelled too... Time to lock this thread!

[phillbert]

To be honest, I'm thinking now that of the people who successfully got some of the deals, they had chosen to do express shipping instead of the normal super saver shipping which was extremely smart on their part. Kudos to them.

This may not be the case, however, I'm just speculating. When they messed up my order, took LOTR off and changed my shipping to express, the whole shipment was set to being prepared. I got them to credit back shipping and I'm alright with not getting LOTR. They still have awesome prices especially with the $10 off coupon. One of which is good to note is F.E.A.R. dropping to $21.
i choose express shipping and got my LOTR set cancelled. I notice in my cancellation e-mail it said incorrect price as opposed to price increase. probably smartened up after dummjocks great e-mail.

[The_One]

Finally got the last part of my order cancelled. Had LOTR in my orders for another extra 3 days or so. I thought there was hope since my Matrix and Family Guy deal got cancelled the day after. I guess not. :lol:

[msb45]

This is the reply I got to my complaint email I sent them:

Greetings from Amazon.ca.

We sincerely regret the error that resulted in an incorrect price
being displayed for the dvd "The Lord of the Rings: Special Extended
Edition Trilogy (12 Discs) (Widescreen)."

At any given time, despite our best efforts, a small number of the
millions of items on our site may be mispriced. We do, however,
verify prices as part of our shipping procedures. If an item's
correct price is lower than our stated price, we charge the lower
amount and ship you the item. If an item's correct price is
higher than our stated price, we will, at our discretion, either
contact you for instructions before shipping or cancel your order
and notify you of such cancellation.

You can read more about our pricing policies in our online Help pages:

http://www.amazon.ca/o/tg/browse/-/918710/

In accordance with our posted policies on pricing, we are unable to
offer this item for the incorrectly posted price.

Thanks again for letting us know how you feel about this issue. I
hope you will give us a chance to serve you again in the future.

Best regards,


they dont seem to be willing to do much...

whats this 10$ coupon people are talking about?