Staples $ off codes

[hoju]

Got wind of some interesting codes, I think they're all dividends codes so they can't be used without a manager override (B&M), and I'm not sure if this will work for online ppl. So far one manager let me use them and one wanted to see my dividends card, so YMMV. Mods feel free to rip this from the board if I crossed a line:

66887 - $19.94
66896 - $19.94
66722 - $19.26

EDIT:
well that was fast, no deals for online shoppers, and as for B&M it's pretty hit and miss. Sorry guys, not such a great first post after all >:(

[paaji]

works for me thanks

[smfazal]

worked for me too - just ordered a toner for my samsung laser printer. thanks!

[felix]

Same here .. works great, and no minimum purchase! I'm a dividend gold member so I guess it should be okay hopefully.

Thanks for sharing and welcome to RFD! :)

[wpooh888]

Codes are stackable !!!

EDIT: As mentioned below . . 2 max !

[Badger]

off to buy $50 worth of phone cards for $10

hope it works =x

thx op

[terranaj98]

good job OP :D

[Badger]

Codes are stackable !!!

EDIT: Looks like "66722" is not stackable with the other 2.

u can stack 2 at max

i tried removing one of them and it worked afrer.

[wpooh888]

u can stack 2 at max

i tried removing one of them and it worked afrer.


Yup just tested that myself . .

[duckdown]

Process for working online?

[cy]

Code will only work once with each account (address?). Don't need anything from them but got a usb key for $3 and a hole puncher for $0.8. hehe

[Devvv]

Great deal, thanks! Only thing I don't like is Stoople's shipping fees. $15.00 seems a lot to ship some pencils and artpads... :|

[wwtsang]

online works too.... kudos to OP if my order arrives, someone should write a script to see what coupon codes works, run it from 66700 to 66999 :lol:

[dowzer]

Sweet, ordered a Linksys router. Hopefully it will go through. :)

[msandra]

please lock this thread, the codes are definately illegal and will only cause rfder trouble.

[flyguy435]

Managers Chair on Sale 99.89 ($30 savings) -19.95-19.95=$60.01+Free shipping
That's a deal!
Thanks!

[recordman]

If this works, it's almost as good as the $50 off $100 deal a couple years back. :cheesygri

[felix]

They've always worked for me before ;)

Anyway, in before the lock! (always wanted to say that!!) :cheesygri

[mahjongmaniac]

They've always worked for me before ;)

Anyway, in before the lock! (always wanted to say that!!) :cheesygri

hm.... the thing is if these are in fact dividends reward codes, then wouldn't they look into the case and call u up / email u requesting u to fax in a copy of the physical coupon sent to u (w/ 16 digit code) ??????

if u don't have a physical copy, i'd assume they just cancel ur order... ?

[david_zan]

I just tried and put 5 x $10 Fido prepaid card in my cart and it worked with the coupon. It brought them down from $50 to $10.12. So is the free shipping still applys?

$10.12 for 5 x $10 Fido Prepaid card sounds like a good deal.
free shipping?

[david_zan]

Delivery is free on orders over $50 excluding GST and PST, coupons or price matches within local trade areas.

Nvm, I guess I still need to pay for the shipping. But $25 is not a bad price either.

[windrunner2000]

Worked for me this morning too. Thanks for the heads-up.

[ds-]

I need 5 cents worth of filler item

[psyched]

Here are some of the codes i found

66906 - $10
66949 - $5.36
66966 - $15.09
66971 - $15.09

Now, you tell me how much $$$ must be in your cart for

63828 and 63839 because I had $5g's and it still told me i dont meet the requirements.

Psyched.

[michael1996]

Staples will angry again. :cheesygri

[Jon Lai]

Thanks! I just price matched the Linksys G w/Speedbooster (I wanted this router for a long time!) against CC's $74.99. If all works out, it'll be $72.99 after PM, take 2x$19.94 off=$53.05+tax=$61.00, then there's a $15 MIR!! =$46 taxes in for the Linksys Speedbooster! So that's actually $39.99+tax! Where are you going to find the Linksys speedbooster for $39.99, lol?!

[ginabobolee]

great post

nice to wake up early o Saturday morning

[ds-]

Got me a mouse that was $49.95 plus a pencil holder :D

[vikramjs]

855 views already in 2 hours. I doubt if they will honour the orders

[mahjongmaniac]

Nvm, I guess I still need to pay for the shipping. But $25 is not a bad price either.

actually, i think u misunderstood what u just posted f/ stooples policies..

it says $50 EXCLUDING PMs, coupons, GST/PST, etc. etc...

that means if u have $50+ in phone cards, u'll get free s/h...

[slotscanada]

Just ordered up a new 4 in 1 HP printer on one order, and some misc stuff on another order. See how it goes... :)

[david_zan]

actually, i think u misunderstood what u just posted f/ stooples policies..

it says $50 EXCLUDING PMs, coupons, GST/PST, etc. etc...

that means if u have $50+ in phone cards, u'll get free s/h...

u sure?

[jla0]

How does Staples deliver? Is it with Staples trucks or by courrier? If by courrier ... UPS? Puro?

[mahjongmaniac]

u sure?

checkout my PM threads and u'll see why i'm SO sure... :cheesygri



(well, i haven't ordered phone cards f/ stooples b4, but i'm still pretty sure it works the same way as w/ purchase of other items on stooples website)

[david_zan]

I just bought 5 x $10 Fido phone cards for under $12. Great deal. How does the shipping work? Do they mail them or something? Do I need to be home? Do they have delivery no monday (it is thanksgiving)?

[LegiT]

Anyone got their order rejected?

[ds-]

Haven't got rejected yet, but also haven't got any email confirmation... maybe it's just slow cause of weekend....

[ds-]

Seems like all the $10 Fido cards are all sold out

[thesober]

Hmmm...what are the chances of this working? Seems too good not to try it...
We'll see what happens.

[NDman]

Rogers pay-as-you-go were not sold out. :D Hopefully it'll go through. Thanks for the coupons

[windrunner2000]

Just got notified that my online order is on hold. Here is what Staples had to say:


"We were unable to apply coupon codes 66887 and 66896 to your order as
they are store only coupons.

Your order will remain on hold for 48 hours. Please reply to
bd.support@orders.staples.com and reference order #xxxxxxxxx to let us
know if you wish for us to process the order without the coupon. "

*** Your order will remain on hold for 48 hours. ***
*** If we haven't heard from you by this time ***
*** the order will be cancelled. ***

It was too good to be true, I guess.

[Jon Lai]

Just got notified that my online order is on hold. Here is what Staples had to say:


"We were unable to apply coupon codes 66887 and 66896 to your order as
they are store only coupons.

Your order will remain on hold for 48 hours. Please reply to
bd.support@orders.staples.com and reference order #xxxxxxxxx to let us
know if you wish for us to process the order without the coupon. "

*** Your order will remain on hold for 48 hours. ***
*** If we haven't heard from you by this time ***
*** the order will be cancelled. ***

It was too good to be true, I guess.

wtf.. store only coupons? That's the first time I heard that excuse..

[Badger]

Haven't got my cancel email yet =x

Probably would, but hope not.

[mahjongmaniac]

Just got notified that my online order is on hold. Here is what Staples had to say:


"We were unable to apply coupon codes 66887 and 66896 to your order as
they are store only coupons.

Your order will remain on hold for 48 hours. Please reply to
bd.support@orders.staples.com and reference order #xxxxxxxxx to let us
know if you wish for us to process the order without the coupon. "

*** Your order will remain on hold for 48 hours. ***
*** If we haven't heard from you by this time ***
*** the order will be cancelled. ***

It was too good to be true, I guess.

^ just as i had expected... ;)

well, i didn't know about the "on-hold" thing, but yeah, stooples does check what coupons u try to use on every order.

and about it being "instore coupons"... it's not very likely u can use it instore unless u have proof that the dividends rewards coupon was sent to u in the mail. (well, sometimes there are nice mgrs/CSRs, so there's a slim chance it might work... ;) )

[mahjongmaniac]

I just bought 5 x $10 Fido phone cards for under $12. Great deal. How does the shipping work? Do they mail them or something? Do I need to be home? Do they have delivery no monday (it is thanksgiving)?

well, i don't wanna necessary explain about the shipping by posting it here (that'd be too much work ;) ), but its easy to find on stooples website .. check it out.

FYI, stooples has their own s/h service... they deliver themselves (they even have their own truck for delivery) and they don't get other couriers to do the delivery (like FS/BB)

yes u need to be home; else, they leave a notice saying they'll come back the next business day.... if a 2nd time the pkg is undeliverable, ur order will be sent back to warehouse and they'll cancel ur order (i.e u'll have to make another order)
also, they don't deliver on holidays, only on business days.

[michael1996]

why this is five star? Everybody hates stooples. :D

[dasteve]

Just got cancellation emails from both my orders:

Thank you for shopping with us,

You have used invalid coupons on your order, and it was immediately
rejected. These coupons are only valid in store. Your order has been
cancelled at this time and will not be accepted with these coupons.
Please replace the order without the coupons if you still wish to
receive the items.

Thank you for shopping with us,
Your Online Office Manager


Oh well.

[SquealADeal]

why this is five star? Everybody hates stooples. :D

Cause what's loved is ripping them off ;) ;)

[Mystic_Champion]

If they're in-store coupons, then why can it be applied online through the site? It just seems like an excuse to not honour those coupon codes.

[Badger]

When did you guys order these?

I ordered about 7 hours ago.

[weihw]

they will cancel the deals.

[The Singing Detective]

Just had my order rejected; called CS; just got off the phone with a manager. Here's the story:

The codes that have been posted are ONLY usable to get certain "free gifts". The last two in the original post are some kind of one-touch stapler, and a "gift bag". The manager was happy to add the stapler to my order and process that coupon as a "one-time courtesy", but could not add the gift bag from the online catalogue. I suppose that's where the "store only" rejection letters come in.

There you have it. A much less exciting deal than advertised. Nice to dream of 120 days of Fido coverage for $12. ;)

[mahjongmaniac]

why this is five star? Everybody hates stooples. :D

yes, every1 hates stooples, but if we can rip'em off, then its a good deal! :twisted: :lol: :D :cheesygri :razz:


now since all orders are prbly gonna get cancelled, i guess this thread deserves no stars at all! :lol:

[kylewong]

We can still give them five stars. But all the stars will have to be upside down. :cheesygri

[Ilikethisdeal]

Most of my good deals were from them. With fast shipping, rebate plus coupons, I'd like to give most of my business to them even the PM drops to 110%, but they need to carry more electronic products. ;)

[wwtsang]

Thank you for shopping with us,

You have used invalid coupons on your order, the amount of the coupons
exceeded the total of your order and was immediately rejected. These
coupons are only valid in store. Your order has been cancelled at this
time and will not be accepted with these coupons. Please do not replace
it as that will be rejected as well.

Thank you for shopping with us,
Your Online Office Manager

Kevin, Customer Service Representative
Représentant aux Ventes


clearly they have a problem, i ordered 50 bucks (for free shipping) then got almost 40 dollars off using the 2 codes, i think stooples must be hiring someone to come up with reasons to reject orders, for eg. 40 > 50 (wait... that's wrong!)

[mahjongmaniac]

Most of my good deals were from them. With fast shipping, rebate plus coupons, I'd like to give most of my business to them even the PM drops to 110%, but they need to carry more electronic products. ;)

i agree, but only w/ the 150% PMs... :D



*sigh*... RIP 150%...

[B40]

hm.... the thing is if these are in fact dividends reward codes, then wouldn't they look into the case and call u up / email u requesting u to fax in a copy of the physical coupon sent to u (w/ 16 digit code) ??????

if u don't have a physical copy, i'd assume they just cancel ur order... ?


they don't cancel your order.

they still ship the items to you and bill you the regular prices without the coupons.

[wwtsang]

they don't cancel your order.

they still ship the items to you and bill you the regular prices without the coupons.

then we'll go to staples and return the item, or call staples and get them pickup the item back from home, let them pay the delivery, i'd say they made a better choice cancelling orders versus processing returns

[SCREWYOUSTAPLES]

Hey!

I'm a new user and I heard about these sweet deals earlier this morning, so I tried all 3 coupons on a 200$ order. I ordered some cartridges for my new HP Laserjet printer, it is awesome. But anyway I tried those 3 coupon codes and some ****er named Kevin called me and asked me for copies of my coupons (which of course I didn't have :cheesygri ) So I told him I as a Dividends member and he asked me for my Dividend number which I couldn't provide either, so he said he would wait for faxed copies of both the coupon and the Dividends card. So I figured my order would just be cancelled but I got a call from the Staples Head Office saying this was fraud and that further action would be taken. So I called back and spoke to some girl named Lindsay and she shut me down hard to!!

I'm a little bit concerned, because in a way they're right, this is kind of fraud but how bad can it get? I was reading on another forum that they are really cracking down on us "deal-seekers"

Anyways. I'm excited to be part of this site, let's hope my staples ordeal works out!!

[SCREWYOUSTAPLES]

And I'm the only one on this site who isn't Asian?

hahah

just kidding....

:D <---- he's got squinty eyes


Serious though, am I?

[B40]

Hey!

I'm a new user and I heard about these sweet deals earlier this morning, so I tried all 3 coupons on a 200$ order. I ordered some cartridges for my new HP Laserjet printer, it is awesome. But anyway I tried those 3 coupon codes and some ****er named Kevin called me and asked me for copies of my coupons (which of course I didn't have :cheesygri ) So I told him I as a Dividends member and he asked me for my Dividend number which I couldn't provide either, so he said he would wait for faxed copies of both the coupon and the Dividends card. So I figured my order would just be cancelled but I got a call from the Staples Head Office saying this was fraud and that further action would be taken. So I called back and spoke to some girl named Lindsay and she shut me down hard to!!

I'm a little bit concerned, because in a way they're right, this is kind of fraud but how bad can it get? I was reading on another forum that they are really cracking down on us "deal-seekers"

Anyways. I'm excited to be part of this site, let's hope my staples ordeal works out!!


Glad to hear that. Finally they are taking action on this.

[dowzer]

Is it just me, or does everyone's rejection e-mail seem to have Kevin as the CSR? Mine's also from Kevin:

Thank you for shopping with us,

You have used invalid coupons on your order, these coupons are only valid in store. Your order has been cancelled at this time and will not be accepted with these coupons.

Thank you for shopping with us,
Your Online Office Manager

Kevin, Customer Service Representative
Reprisentant aux Ventes

[david_zan]

I got the letter from staple.

Thank you for shopping with us Ken,

You have used invalid coupons on your order, and it was immediately
rejected. These coupons are only valid in store. Your order has been
cancelled at this time and will not be accepted with these coupons.
Please replace the order without the coupons if you still wish to
receive the items.

We appreciate your patience concerning this matter,

Lindsay,
Customer Service Representative

[SCREWYOUSTAPLES]

yeah, that guys an *******.



The Staples Head Office just called me again!!!

If any of you get a phone call from a 866-782-**** number, don't answer!!

[david_zan]

Your order has been cancelled at this time and will not be accepted with these coupons.

So, they had already cancelled the order? that suck.

[B40]

yeah, that guys an *******, speaks good French though...I'll give him that.



The Staples Head Office just called me again!!!

If any of you get a phone call from a 866-782-**** number, don't answer!!

You sir are a complete moron.

You try scamming Staples, and then when they don't let you, you get upset.

Get a life.

[SCREWYOUSTAPLES]

Well I didn't want to get caught!! I just wanted a sweet deal. I didn't think things would get this bad!!

I would never have done it, I've never had trouble like this before.

I'm shitting my pants right now, has anyone else had this happen to them?

[terranaj98]

Well I didn't want to get caught!! I just wanted a sweet deal. I didn't think things would get this bad!!

I would never have done it, I've never had trouble like this before.

I'm shitting my pants right now, has anyone else had this happen to them?

theres always ... a person that makes an obscene account... that trys to make a point when their point is invalid.. just forget about it.. staples has the right to refuse business.. and coupon codes.. are controlled by them because its taking away from "their" money but.. they do have lots of money.. which is why the want to protect it.. via.. cancelling our orders.. but. use common sense.. do you think staples.. gives a hoot for someone who b!tches on the hot deal forum?

[SCREWYOUSTAPLES]

You sir are a complete moron.

You try scamming Staples, and then when they don't let you, you get upset.

Get a life.


and shut up man, you'd be scared too if some companies head office was calling you and making accusations of fraud.

[Lena]

I bought a laptop there and they said that the codes are not valid...so I guess it depends on which Staples you go to...some are ok with it (it also depends on the mood of the manager)

[fiendy]

and shut up man, you'd be scared too if some companies head office was calling you and making accusations of fraud.

Well their accusations of fraud are well founded since you are fraudulently purporting to be someone you are not.

You're a complete idiot.

[SCREWYOUSTAPLES]

look...allright, It's not the smartest thing I've ever done.

But how much trouble can I get in?

I'm only 19, I haven't even had a credit card for long. That printer and those cartridges are pretty much the only thing I've ever bought with it.

[ren1129]

great post

nice to wake up early o Saturday morning

with some potential serious trouble this thread has brought, i'm just so glad i woke up late today! :lol:

[trolldealhunter]

well thank God i woke up late today ^^ just like this guy, i would been on this like white on Rye...but yea im kinda suprised that this buddy is getting raped and the rest of us are fine..as for this guy, your gonna get screwed, if i was you i would pickup the ****in phone and explain to them the situatuion, say that you found these codes and thought they were legitimate, say your sorry...and dont ****in avoid there phone...i wish ya luck man, gods speed!

[terranaj98]

look...allright, It's not the smartest thing I've ever done.

But how much trouble can I get in?

I'm only 19, I haven't even had a credit card for long. That printer and those cartridges are pretty much the only thing I've ever bought with it.


this proves.. you havent.. managed money before... dont have the.. *economic sense*

[trolldealhunter]

but even i have to admit that this is a bit overdoing it, they shouldbent be perusing action hhehe...weird

[SCREWYOUSTAPLES]

well thank God i woke up late today ^^ just like this guy, i would been on this like white on Rye...but yea im kinda suprised that this buddy is getting raped and the rest of us are fine..as for this guy, your gonna get screwed, if i was you i would pickup the ****in phone and explain to them the situatuion, say that you found these codes and thought they were legitimate, say your sorry...and dont ****in avoid there phone...i wish ya luck man, gods speed!



Thanks man, I appreciate the advice.

that's it though, I'm done online ordering.

I'm gonna try what you said...answer the phone and try to explain that i thought they were legit. They must be cracking down or something on the coupons :confused:

[realize]

good grief whats the big fuss?...u made a purchase with some coupons..they can accept it or dont..if they do then u got a good deal and if they dont and deny u then its the end of the deal u thought u might get..there is no fraud....its like u went to walmart and found an item tagged for $10 but u noticed the same item beside it for $20 bux...but u go upto the cashier and make the purchase anyways..and it rings up $20 so u can either take it for 20 or question about the price on it.....how is that fraud?....its also like taking canadian tire money into walmart and making a purchase they can either accept ur money or scream at u " r u ********!?"

;)

[SCREWYOUSTAPLES]

good grief whats the big fuss?...u made a purchase with some coupons..they can accept it or dont..if they do then u got a good deal and if they dont and deny u then its the end of the deal u thought u might get..there is no fraud....its like u went to walmart and found an item tagged for $10 but u noticed the same item beside it for $20 bux...but u go upto the cashier and make the purchase anyways..and it rings up $20 so u can either take it for 20 or question about the price on it.....how is that fraud?....its also like taking canadian tire money into walmart and making a purchase they can either accept ur money or scream at u " r u ********!?"

;)


I think the problem is that I claimed to be a Dividends customer. From what Kevin the CSR told me, these are Dividends coupons that were assigned to one person only, individual rewards for some purchases or something. So when they asked for my Dividends card I panicked and said I'd fax it over, but I'm not the person these actually belong to. Isn't that impersonation or something which is a form of fraud????

[Kinki]

Kevin probably posted the coupons, so he could have the fun of denying you guys. :cheesygri

[psyched]

please lock this thread, the codes are definately illegal and will only cause rfder trouble.

Either msandra is the Kevin at Staples or just a fortune teller :D

[krippkr0n]

I think the problem is that I claimed to be a Dividends customer. From what Kevin the CSR told me, these are Dividends coupons that were assigned to one person only, individual rewards for some purchases or something. So when they asked for my Dividends card I panicked and said I'd fax it over, but I'm not the person these actually belong to. Isn't that impersonation or something which is a form of fraud????


you are the stupidest 19 year old ever. Freaking 19 man use your head.
whole lot of people using the same damn coupons in the last 24 hrs and you think their system won't flag it?

[mahjongmaniac]

theres always ... a person that makes an obscene account... that trys to make a point when their point is invalid.. just forget about it.. staples has the right to refuse business.. and coupon codes.. are controlled by them because its taking away from "their" money but.. they do have lots of money.. which is why the want to protect it.. via.. cancelling our orders.. but. use common sense.. do you think staples.. gives a hoot for someone who b!tches on the hot deal forum?

haha... they have no choice but to lose $$$ if we have legitimate PM requests...

remember the $0.01 maxell dvds? :D
yeah, they definitely had a loss on that, regardless of small or huge... cheesygri



but yes, ur right, if the coupons are not used the way they're supposed to, i agree they have the right to cancel orders.

[Wildfire]

This thread made laugh outloud. :lol:

Don't you guys ever learn, this isn't the first time someone has posted Dividend coupons on here.

[thebat88]

Got rejected... darn...

Does the CSR type this reply email one by one?

I go over several reject emails in this thread and they don't look exactly the same. They must have a lot of work this long weekend :cheesygri

Thank you for shopping with us,

I am sorry, You have used invalid coupons on your order, and it was
immediately rejected. These coupons are only valid in store. Your order
is currently on hold. Your order number is xxxxxxxx. If you would
still like the order with out the coupons, please phone number below, or
email us back. I apologize for any problems this has caused you.

Thank you for shopping with us,
Your Online Office Manager

Chris, Customer Service Representative

[trolldealhunter]

I think the problem is that I claimed to be a Dividends customer. From what Kevin the CSR told me, these are Dividends coupons that were assigned to one person only, individual rewards for some purchases or something. So when they asked for my Dividends card I panicked and said I'd fax it over, but I'm not the person these actually belong to. Isn't that impersonation or something which is a form of fraud????


wow man this is enlightening...now you gotto call em up and say that you got confused when you asked for the dividends number...they also look at your credit score man i assume ur CC limit is anywhere from 500-1000 so they know that your a new user. Say if somebody else did it with a limit of say 10G's on there account they would probably not call freud...this will be tough for you man, they have probably already opened a file with you and likely have already informed the RCMP...get back to STAPLES NOW MAN!!!

[kylewong]

they also look at your credit score man i assume ur CC limit is anywhere from 500-1000

Staple cannot check your credit score without your permission. If they do then it is against the law.

[recordman]

I think trolldealhunter was just kidding.

Staple cannot check your credit score without your permission. If they do then it is against the law.

[Siefer999]

anybody get accepted

[carabunny]

haha... they have no choice but to lose $$$ if we have legitimate PM requests...

remember the $0.01 maxell dvds? :D
yeah, they definitely had a loss on that, regardless of small or huge... cheesygri



but yes, ur right, if the coupons are not used the way they're supposed to, i agree they have the right to cancel orders.

i think the 0.01 keyboards were more of a loss :P

[trolldealhunter]

Staple cannot check your credit score without your permission. If they do then it is against the law.


hehe i was just jokin man haha i forgot the /sarcasm :P

[mahjongmaniac]

i think the 0.01 keyboards were more of a loss :P

oh YEAH...!

i 4got about that 1c PM ... LOL



w/e...

all-in-all, both PM deals were a big loss... :lol:

[GSC]

Just read this post today....
if I buy $60 online and use 2 coupons... Will they charge me the delivery
60 - 19- 19 = $22 < ---- what I pay for. or $22 + $15 (delivery charge)

thx for the hot hot deal

[itsyours]

Just read this post today....
if I buy $60 online and use 2 coupons... Will they charge me the delivery
60 - 19- 19 = $22 < ---- what I pay for. or $22 + $15 (delivery charge)

thx for the hot hot deal
Ever wonder why it got only 2 stars?
Read again! :cheesygri

[Badger]

Just read this post today....
if I buy $60 online and use 2 coupons... Will they charge me the delivery
60 - 19- 19 = $22 < ---- what I pay for. or $22 + $15 (delivery charge)

thx for the hot hot deal

Don't even bother trying the code, you will get rejected unless you are a gold dividend member and do it instore.

[Shister Miester]

Hey! We were on a web site that gave us coupons. We tried to use the coupons. Staples can accept the coupons or go to h*ll. Fraud my @ss. It's staples responsibility to validate if our coupons are valid.
-------------
People who try to use expired coupons at Walmart, should be charged with fraud and thrown in jail :)

[Amos]

Important Restrictions
Coupons are non-transferable. Coupons may only be used once and can not be used again on the same or additional orders. Void where prohibited. No cash or credit back. Coupon must be submitted at time of order. Coupon value does not include tax. Dividend$ cheques can always be redeemed. Expired coupons not accepted.


Staples.ca reserves the right to reject orders that use a coupon code that was obtained from a bulletin board or other Internet site. Staples.ca also reserves the right to reject orders with a coupon code that was transferred from a direct mail recipient.


Staples.ca reserves the right to request copies of coupons applied to any order for verification purposes.


If our system does not accept your coupon code, and you believe you are the holder of a valid coupon, please contact our customer service group at 1-877-360-8500.

Just because it is against there policy, this does not make it fraud. I tryed the coupons and it did not work. There is nothing staples can do, other then cancel my order and blow hot air.

I think staples has trouble defining the line between the laws in Canada and its own policies.

[BoxsterS]

The only fraud being committed is perpetrated by their inventory system each and every day. In actuality, Staples is being negligent by designing a very poor e-commerce site that doesn't seem to be capable of determining whether coupons are valid or not for the respective user logged in. The argument that the usage of a coupon code is even considered fraudulent is just so damn ridiculous. I would love to hear the legal argument behind this case and especially listen to the response of the judge as he spanks the plaintiffs.

[SiGEL]

please lock this thread, the codes are definately illegal and will only cause rfder trouble.

Sounds like stooples manager scare tactics. can't deny 150% pm's gonna try to deny posts.

[mahjongmaniac]

The only fraud being committed is perpetrated by their inventory system each and every day. In actuality, Staples is being negligent by designing a very poor e-commerce site that doesn't seem to be capable of determining whether coupons are valid or not for the respective user logged in. The argument that the usage of a coupon code is even considered fraudulent is just so damn ridiculous. I would love to hear the legal argument behind this case and especially listen to the response of the judge as he spanks the plaintiffs.

me too... ;)

i highly doubt this is in any way considered fraud just b/c its off a website. ... pffft.

[monarch0300]

There's no fraud being committed here. It's up to them to stop people from using codes that shouldn't be on their account. If someone finds a code on the internet and plugs it in and for some reason it lets them, its not their fault. How did they know it wasn't meant for them? Could be any other promo code, how do we know for sure this isnt for us Dividends members? How about us Gold Dividends members?

Personally I think they'd be pretty hard pressed to have you charged with fraud. Companies just whip that word around like there's no tommorow. An employee of Blockbuster accused me of fraud last week for buying games at EBgames for $9.89 and trading them in for $24 at Blockbuster. How is that fraud? It's not in their rule guide that they give you... So, I would say that some good constructive criticism for these big companies is TEACH YOUR EMPLOYEES THE DEFINITION OF FRAUD BEFORE THEY START ACCUSING CUSTOMERS OF CRIMINAL OFFENSES. If you don't want customers taking advantage of your system, change it so that they cannot, don't make it so easy that any 12 year old kid can google Staples coupon codes, find a couple, and punch them in.

It's just big companies trying to scare the little people out of using their own systems against them. Staples had a bogus PM policy they couldn't keep up with because of their outrageous prices, so they just stopped trying and rejected perfectly fine PMs. I say do everything in your power to find loopholes and exploit them, because they try to exploit you (but don't get charged with fraud in the process!)

[mrken]

Either msandra is the Kevin at Staples or just a fortune teller :D
I am pretty sure that a Sandra works at Staples. If I can only find that e-mail... :D

Thank you for shopping with us,

I am sorry, You have used invalid coupons on your order, and it was
immediately rejected. These coupons are only valid in store. Your order
is currently on hold. Your order number is xxxxxxxx. If you would
still like the order with out the coupons, please phone number below, or
email us back. I apologize for any problems this has caused you.

Thank you for shopping with us,
Your Online Office Manager

Chris, Customer Service Representative
Wow! This is the worse piece of writing from Chris that I have seen. :lol:

An employee of Blockbuster accused me of fraud last week for buying games at EBgames for $9.89 and trading them in for $24 at Blockbuster.
Sue him/her for slander. :) He is making false accusations in a public place. :)

[rothmaniac]

Hey guys
All of you pretending that this is not fraud, you are deluding yourself. Personally, I don't think staples is going to do anything about it, but this is definitely not legal.
Pretending to be somebody we were not, in order to gain a benefit not open to you seems pretty fraudulent. It's actually on par with using someone else's credit card, if you think about it. Those are pretty easy to find on the internet. You could sit there and plug in phony credit card numbers until you get one that works, but that doesn't mean it's legal.
Remember, these weren't coupons, these were specific rewards meant for specific people. If you had an Amex card, and you won free concert tickets, except somebody else claimed them, you would be pretty pissed.
Think about it this way, Staples is more likely to go after the source propagating the fraud (AKA RFD), rather then the individual coupon users.
I like this site, and I don't want it to get taken down. i know people are free to post whatever they want, but the moderators should have taken this down right at the start.

Just my 2 cents...

[michael1996]

right or wrong? Everybody has his/her opinion. That is why this world is so complicate. :lol:

[B40]

Sweet! I ordered $20 worth of stuff with two coupons, got my delivery today with a $20 cash rebate!

[michael1996]

Sweet! I ordered $20 worth of stuff with two coupons, got my delivery today with a $20 cash rebate!

Where do u live? Today is thanksgiving. :razz:

[realize]

first of all Happy thanks giving all

2ndly how did u get ur order? lol it is thx giving...

3rdly everyone elses ordered failed how did u get urs?

hehe

[Ngo_35]

first of all Happy thanks giving all

2ndly how did u get ur order? lol it is thx giving...

3rdly everyone elses ordered failed how did u get urs?

hehe

haha everyone is so jelous that they become gullable.

[michael1996]

He just wants to make fun of us. :)

[Jon Lai]

He just wants to make fun of us. :)

Yea. It was obviously a joke/sarcasim.

[monarch0300]

Pretending to be somebody we were not, in order to gain a benefit not open to you seems pretty fraudulent. It's actually on par with using someone else's credit card, if you think about it.


Did anyone log into someone elses account to order? Nobody pretended to be anyone other than themselves. It would be different if everyone logged into other accounts and ordered for themselves. Everyone was up front about their identity.

[rothmaniac]

Did anyone log into someone elses account to order? Nobody pretended to be anyone other than themselves. It would be different if everyone logged into other accounts and ordered for themselves. Everyone was up front about their identity.

Using a Dividends code, when you are not a dividends member, and are aware of the fact, means that you are pretending to be somebody you are not (aka-somebody who has spent thousands of dollars at staples under the dividends program, and is entitled to the reward). Also, I beleive the person in this thread who got into some trouble fully impersonated someone else, even claiming to fax in his dividends number.
Nobody on this board can plead ignorance, because we all knew what those codes were, and who they were meant for.
This wasn't a price match, or a coupon in the newspaper. People tried, they failed, but it's not staples fault that these coupons were passed around to people who didn't earn them.

Again, just my 2 cents....

[Jon Lai]

Using a Dividends code, when you are not a dividends member, and are aware of the fact, means that you are pretending to be somebody you are not (aka-somebody who has spent thousands of dollars at staples under the dividends program, and is entitled to the reward). Also, I beleive the person in this thread who got into some trouble fully impersonated someone else, even claiming to fax in his dividends number.
Nobody on this board can plead ignorance, because we all knew what those codes were, and who they were meant for.
This wasn't a price match, or a coupon in the newspaper. People tried, they failed, but it's not staples fault that these coupons were passed around to people who didn't earn them.

Again, just my 2 cents....

But the point is, their system should've picked it up immediately and said that the coupon was invalid or something.

[that_staples_guy]

Can a few of you folks try the following codes online and tell me if they work:

6081190377395304

Try it on items over $150. If that doesn't work, try this one:

6081190377393739

or this:

6081190377410152

Thanks.

[that_staples_guy]

Are they working or what? Anyone?

[Badger]

Try it on items over $150. If that doesn't work, try this one:

6081190377393739



Someone redeemed it already.

[recordman]

*5304/*0152 = $20 off $100
*3739 = has already been redeemed today.

Can a few of you folks try the following codes online and tell me if they work:

6081190377395304

Try it on items over $150. If that doesn't work, try this one:

6081190377393739

or this:

6081190377410152

Thanks.

[drk3p]

Ok its like this, walk into a mall, and order some fast food inside, and say you work in the mall, they give you 10% off, now whos responsible for the 10% loss? you or the worker who doesnt check for an id card, or for the mall for not having a mall wide card program?

These coupons are even worse, they are just number, if you go to someone and say a majic numebr and they give you 20$ off, then they are the ones at fault.

[rothmaniac]

First of all, just because the system doesn't pick it up, doesn't mean it's right. If the reverse happened, and the system charged you extra, you would be pretty pissed, and expect it to be rectified.
And, listen, claiming that you work somewhere to get a discount is not really proper either. I you get pulled over and claim that you are in the prime ministers office to get out of a ticket, that's wrong, don't really see why it's any better to get 10% off on a mcsnacker at the local mall.
Listen, I've been a broke student for way to long, and you have to find ways to work the system, but claiming you are someone else, then getting upset because there system didn't catch the fact that you aren't the person who's entitled to a coupon is just ridiculous.

Anyways,
deals are always good, unfortuantly there was no deal here.

[monarch0300]

First off, I am a GOLD DIVIDENDS MEMBER, just for the record, which means I have indeed spent thousands of dollars at Staples, so am I then any more entitled to these coupons?

At Staples, they don't abide by the Scanning Code of Practise. This means that if it scans at a higher price at the register than it was on the shelf, they refuse to give you anything except for the correct price as posted. No liability on their part. They just lower it, but say you bought a dozen or so items, you might not notice, especially if its only a few bucks. If you don't catch it, tough luck. Not their fault.

Next, how do we know who these codes are for if everyone's account is able to use them? If you went to a grocery store with a coupon that was sent to rewards members that you got from a friend for a specific item then got to the cash and they asked for your card, if you said "I don't have one" or said "I have one but not here," you'd probably be pissed if they were like "THIS IS FRAUD, YOU ARE COMMITING A CRIMINAL ACT." Why? Because it's just not true, there is NO INTENTIONAL MISREPRESENTATION.

Fraud (from Dictionary.com): "any act, expression, omission, or concealment calculated to deceive another to his or her disadvantage"

There is no act of deception in using these coupons. Nobody is actively trying to deceive Staples by typing these in at the checkout. All they are doing is entering a discount. I agree there would be an issue if he sent in a FAKE Dividends card, or gave the name of someone he wasn't to try to get the discount.

Is it illegal to send in an expired mail-in rebate then? If you send it in the day after it was supposed to be, you're sending it in knowing that the offer has ended. I admit it's marginal to use other peoples coupon codes, but hardly criminal.

First of all, just because the system doesn't pick it up, doesn't mean it's right. If the reverse happened, and the system charged you extra, you would be pretty pissed, and expect it to be rectified.
And, listen, claiming that you work somewhere to get a discount is not really proper either. I you get pulled over and claim that you are in the prime ministers office to get out of a ticket, that's wrong, don't really see why it's any better to get 10% off on a mcsnacker at the local mall.
Listen, I've been a broke student for way to long, and you have to find ways to work the system, but claiming you are someone else, then getting upset because there system didn't catch the fact that you aren't the person who's entitled to a coupon is just ridiculous.

Anyways,
deals are always good, unfortuantly there was no deal here.

[rothmaniac]

Staples prior or future acts having nothing to do with this specific topic. That's great that you are a Gold Dividends member, and I hope in the future that Staples sends you the occasional coupon, but it would suck if they didn't because it was abused. You can tell me how the Dividends program works, but I feel that these coupons were "dividends" meant as a reward for spending a certain amount over a certain period.

The fact that staples doesn't abide by the scanning code of practise means that they are annoying, not that people should be ripping them off.

In your definition of Fraud, it didn't say anything about illegal. It said, to paraphrase, a calculated act meant to deceive. I feel that trying to deceive staples into honouring a coupon not meant for you is calculated (http://www.answers.com/calculated&r=67).

Sending in a mail in rebate a day late is an interesting point. It is, however, something that you are entitled too. It would be the retailers decision as to whether to honour it. I feel this is more on par with buying something at one retailer, then buying the same item at a separate retailer, just to bring it back, and claim their mail in rebate.

As for anybody can use this codes, that is true. If somebody found a dividend coupon on the ground, and brought it into staples, then they could easily be corrected. No harm, no foul. However, in the very first post, the guy said he thought they were dividends codes. We all knew. I guess somebody could claim they didn't know what that was, but ignorance doesn't make it less fraudulent.

I don't mean to preach. I wouldn't have done it, other people would have, but it seems to me that people need to understand what they are getting into. Also, i think my origional point is that moderators should have been all over this, because that's the type of thing that gets sites closed down.


First off, I am a GOLD DIVIDENDS MEMBER, just for the record, which means I have indeed spent thousands of dollars at Staples, so am I then any more entitled to these coupons?

At Staples, they don't abide by the Scanning Code of Practise. This means that if it scans at a higher price at the register than it was on the shelf, they refuse to give you anything except for the correct price as posted. No liability on their part. They just lower it, but say you bought a dozen or so items, you might not notice, especially if its only a few bucks. If you don't catch it, tough luck. Not their fault.

Next, how do we know who these codes are for if everyone's account is able to use them? If you went to a grocery store with a coupon that was sent to rewards members that you got from a friend for a specific item then got to the cash and they asked for your card, if you said "I don't have one" or said "I have one but not here," you'd probably be pissed if they were like "THIS IS FRAUD, YOU ARE COMMITING A CRIMINAL ACT." Why? Because it's just not true, there is NO INTENTIONAL MISREPRESENTATION.

Fraud (from Dictionary.com): "any act, expression, omission, or concealment calculated to deceive another to his or her disadvantage"

There is no act of deception in using these coupons. Nobody is actively trying to deceive Staples by typing these in at the checkout. All they are doing is entering a discount. I agree there would be an issue if he sent in a FAKE Dividends card, or gave the name of someone he wasn't to try to get the discount.

Is it illegal to send in an expired mail-in rebate then? If you send it in the day after it was supposed to be, you're sending it in knowing that the offer has ended. I admit it's marginal to use other peoples coupon codes, but hardly criminal.

[monarch0300]

How are they trying to deceive Staples? Are they filling in bogus dividends numbers? NO! They are stating very clearly that they are not dividends members by not filling in their dividends number. This is not calculated.

There is no difference between what these people did and someone trying to use a rewards coupon without a rewards card in a store. None. It wouldn't be fraud in-store, so why online?

My point with Staples not following the Scanning Code of Practise is that they are out to screw everyone as well. They take no responsibility for making sure that they aren't committing fraud by advertising one price and charging another (they will simply say that they didn't do it on purpose, same as everyone else). Customers are responsible for making sure they didn't get overcharged, just like Staples is in charge of making sure customers aren't UNDERCHARGED by using coupons they don't qualify for.

If people put in these codes online, and it immediately said "This coupon cannot be applied to your account, and we will be following up with legal action," wouldn't that be a little rediculous?

How can you say that you are entitled to try to send in an expired mail-in rebate knowing full well that you don't qualify, then say that you shouldn't try to use coupons that you know you don't qualify for? That is the most blatant and obvious contradiction one can find in this whole thread. I hope if you ever sent in an expired MIR and they sent you a cheque back you rip it up and then feel self-righteous. You're pointing at one grey area and saying "black," and then another and saying "white."

Also, this is just a personal opinion, Staples will screw you in every grey area they can (for example their PM policy stating "Subject to change at any time," then them telling you it just changed because they won't pm an item to this low of a price, which has happened to me on several occasions), so I say screw them in every grey area you can. As long as it isn't illegal and it's just a matter of morals rather than legalities, they'll **** you if you don't **** them.

Staples prior or future acts having nothing to do with this specific topic. That's great that you are a Gold Dividends member, and I hope in the future that Staples sends you the occasional coupon, but it would suck if they didn't because it was abused. You can tell me how the Dividends program works, but I feel that these coupons were "dividends" meant as a reward for spending a certain amount over a certain period.

The fact that staples doesn't abide by the scanning code of practise means that they are annoying, not that people should be ripping them off.

In your definition of Fraud, it didn't say anything about illegal. It said, to paraphrase, a calculated act meant to deceive. I feel that trying to deceive staples into honouring a coupon not meant for you is calculated (http://www.answers.com/calculated&r=67).

Sending in a mail in rebate a day late is an interesting point. It is, however, something that you are entitled too. It would be the retailers decision as to whether to honour it. I feel this is more on par with buying something at one retailer, then buying the same item at a separate retailer, just to bring it back, and claim their mail in rebate.

As for anybody can use this codes, that is true. If somebody found a dividend coupon on the ground, and brought it into staples, then they could easily be corrected. No harm, no foul. However, in the very first post, the guy said he thought they were dividends codes. We all knew. I guess somebody could claim they didn't know what that was, but ignorance doesn't make it less fraudulent.

I don't mean to preach. I wouldn't have done it, other people would have, but it seems to me that people need to understand what they are getting into. Also, i think my origional point is that moderators should have been all over this, because that's the type of thing that gets sites closed down.

[smfazal]

wow ... wo got ourselves a bunch of lawyers here! :)

[Amos]

Staples will screw you in every grey area they can, so I say screw them in every grey area you can. As long as it isn't illegal and it's just a matter of morals rather than legalities, they'll **** you if you don't **** them.
Amen !

[that_staples_guy]

Yeah F*** Staples, I hate them! I QUIT!... well, maybe after the December employee shopping day.

[Badger]

Yeah F*** Staples, I hate them! I QUIT!... well, maybe after the December employee shopping day.

What's the point?

Didn't you say your store has one of the worse employee discount?? =D

[that_staples_guy]

What's the point?

Didn't you say your store has one of the worse employee discount?? =D

Yeah they do, because it's ONLY 6 times out of every freakin' year! I can't even get an ink cartridge at a discount anytime! When the shopping day does come along the deals are pretty sweet.

[mahjongmaniac]

Amen !

ditto! :D

-------------------

wow ... wo got ourselves a bunch of lawyers here! :)

lol

---------------

Yeah F*** Staples, I hate them! I QUIT!... well, maybe after the December employee shopping day.

yeah, well, when u DO quit, make a thread in the OT section and i'm sure many RFDers will be glad to celebrate WITH you... :cheesygri

[Howlader]

Yeah F*** Staples, I hate them! I QUIT!... well, maybe after the December employee shopping day.

But...its such an amazingly easy job :P

[that_staples_guy]

But...its such an amazingly easy job :P

Easy, wow man, which location do you work at? Let me transfer over there right now! Yesterday for example, I sold 6 computer/laptops single-handedly, plus stock and what not, then I dealt with a good bunch of customers who were being idiots. Then there were the transfers of items between store to store, I'm not even gonna start with that. I didn't even take a 15 minute break that day.

[George4twenty]

I think the whole "fraud" issue has gone way off topic. It has nothing to do with using the discount codes or not, it's about someone who vocally claimed to be an active member of the Dividends Reward Program. This is blatantly fraudulent.

Misrepresentation is a felony and Staples would not be out of order to pursue this legally to, at the very least, make an example of the perpetrator and discourage further participation in such events.

I'm a licensed debt collector and it's illegal to disclose any personal information regarding a debtor to any unauthorized third parties, However, if the person Im talking with while attempting to contact the debtor identifies themselves as the debtor when in fact they are not, they are commiting felony misrepresentation and may face prosecution.

[mahjongmaniac]

hm... i wonder why this thread wasn't locked in the 1st place?

its not like the MODs didn't see it or they didn't read the thread to find out the coupon codes were "illegitimate"...

:confused:

[monarch0300]

I think the whole "fraud" issue has gone way off topic. It has nothing to do with using the discount codes or not, it's about someone who vocally claimed to be an active member of the Dividends Reward Program. This is blatantly fraudulent.

Misrepresentation is a felony and Staples would not be out of order to pursue this legally to, at the very least, make an example of the perpetrator and discourage further participation in such events.

I'm a licensed debt collector and it's illegal to disclose any personal information regarding a debtor to any unauthorized third parties, However, if the person Im talking with while attempting to contact the debtor identifies themselves as the debtor when in fact they are not, they are commiting felony misrepresentation and may face prosecution.

Like I said, if you pretend to be something you aren't, ex. a dividends member, it's fraud. If you punch in these codes on an account that doesn't even pretend to be a dividends account, it isn't.

Roth's point was that it is fraud to use these coupons if you aren't a dividends member, regardless of whether or not you claimed to be.

[rothmaniac]

hm... i wonder why this thread wasn't locked in the 1st place?

its not like the MODs didn't see it or they didn't read the thread to find out the coupon codes were "illegitimate"...

:confused:

You know what, i think that is the only point I was trying to make in the first place, or at least the only point that matters.

monarch0300, sometimes i just like to argue. i see your points, and they are valid. I understand the gray area that is these codes. In this situation, I wouldn't have done it, but in an equally gray area in another situation, who knows! Sometimes I just need to get my debate on!

[monarch0300]

You know what, i think that is the only point I was trying to make in the first place, or at least the only point that matters.

monarch0300, sometimes i just like to argue. i see your points, and they are valid. I understand the gray area that is these codes. In this situation, I wouldn't have done it, but in an equally gray area in another situation, who knows! Sometimes I just need to get my debate on!

Haha same. No hard feelings.

[hoju]

I think it's clear this thread is no longer deal worthy. Instead of this getting bumped in the hot deals section can somebody move it to off topic? (yes I'm a noob and have no idea how this forum works, and I realize the irony of bumping the thread because I don't want it bumped anymore)

[Badger]

I think it's clear this thread is no longer deal worthy. Instead of this getting bumped in the hot deals section can somebody move it to off topic? (yes I'm a noob and have no idea how this forum works, and I realize the irony of bumping the thread because I don't want it bumped anymore)

w00t, your second post, welcome back.

yea im bumping this again. :|

[felix]

hm... i wonder why this thread wasn't locked in the 1st place?

its not like the MODs didn't see it or they didn't read the thread to find out the coupon codes were "illegitimate"...

:confused:
I don't know, but they locked all the other ones before.

[joeschmo]

so are these coupon codes valid if i have a gold dividends card?

[mahjongmaniac]

I don't know, but they locked all the other ones before.

that's exactly what i'm tryin to point out... :|

what's so "special" about this thread that keeps it f/ being locked for 3+ days??? :confused:

EDIT: thread started on the 8th, so its been on for at least 2 days...


(oops. sorry ... bumped thread again :o )

[Shister Miester]

I would to see Staples try to pursue legal action against a bunch of people for $40. :) Hey Staples, I here the Johnny Cochran team is looking for work.

[jackass_ca]

good grief whats the big fuss?...u made a purchase with some coupons..they can accept it or dont..if they do then u got a good deal and if they dont and deny u then its the end of the deal u thought u might get..there is no fraud....its like u went to walmart and found an item tagged for $10 but u noticed the same item beside it for $20 bux...but u go upto the cashier and make the purchase anyways..and it rings up $20 so u can either take it for 20 or question about the price on it.....how is that fraud?....its also like taking canadian tire money into walmart and making a purchase they can either accept ur money or scream at u " r u ********!?"

;)


Awesome point... For them to pursue charges of fraud against one person, would cost them more than the amount you were trying to save using the coupons, times about 10! So, imagine all of the people doing it, couldn't happen, not worth it from a business point of view... Besides, if companies didn't want people to try and use coupon codes online, then they would make them in store only. Not just stooples, other stores as well... I mean, aside from forums like this, I could tell my brother, and he could tell his buddy, etc etc... so, one coupon still gets used more than once... So, as far as fraud charges, I wouldn't sweat it... The coupons are constantly getting posted and they know it, and they are just trying to scare people from using them in the future. they can't stop freedom of speech, which is what this forum is, so all they can do, is stop honouring on line codes altogether, or deal with it. They used to get pissed off when people used the 150% PM, yet, they never did anything about their prices to "Not be undersold", other than taking the items off the shelf that FS or BB had on sale and say they were out of stock!

[slotscanada]

I would to see Staples try to pursue legal action against a bunch of people for $40. :) Hey Staples, I here the Johnny Cochran team is looking for work.


Johnny Cochran is dead now isn't he? :confused:

[Jon Lai]

Awesome point... For them to pursue charges of fraud against one person, would cost them more than the amount you were trying to save using the coupons, times about 10!

i'm sure it'd take more than $400 to sue someone.

[drk3p]

Johnny Cochran is dead now isn't he?

Yes, thats why his team needs work, lol

[tracker123]

I know I'm bumping this thread again...just gotta give my results.

I ordered a scanner...came 10 minutes ago. It was supposed to be $109 but they had charged the full price. There was no warning that the price would be different than what was on the Order History. No e-mails.

I called up. They said that the coupons can't apply since (of course) they're for a stapler. Was told they could send me a free stapler...Hahahaha LOL.

Anyway, I'm having them send someone to pick it up tomorrow. I figure it's costing them at least $20 to ship and $20 to pick up. They just lost $40 on this deal through shipping alone. If they did this for everyone, I guess they're not so bright for not catching this coupon in the first place. Oh well, no loss to me...just have to open the door twice. LILO.

Thanks Staples. :cheesygri

[mahjongmaniac]

I know I'm bumping this thread again...just gotta give my results.

I ordered a scanner...came 10 minutes ago. It was supposed to be $109 but they had charged the full price. There was no warning that the price would be different than what was on the Order History. No e-mails.

I called up. They said that the coupons can't apply since (of course) they're for a stapler. Was told they could send me a free stapler...Hahahaha LOL.

Anyway, I'm having them send someone to pick it up tomorrow. I figure it's costing them at least $20 to ship and $20 to pick up. They just lost $40 on this deal through shipping alone. If they did this for everyone, I guess they're not so bright for not catching this coupon in the first place. Oh well, no loss to me...just have to open the door twice. LILO.

Thanks Staples. :cheesygri

wow...so we got a "winner" here....

interesting...

[slotscanada]

Just to update my experience..

2 orders placed on that Saturday.

One for a $200+ item, using the $20 code that is normal and then one of these.

Another smaller order using (2) of these codes.

NOTHING has shipped, no e-mails cancelling, still showing in my order history?

I dunno... :confused:

[bug]

I know I'm bumping this thread again...just gotta give my results.

I ordered a scanner...came 10 minutes ago. It was supposed to be $109 but they had charged the full price. There was no warning that the price would be different than what was on the Order History. No e-mails.

I called up. They said that the coupons can't apply since (of course) they're for a stapler. Was told they could send me a free stapler...Hahahaha LOL.

Anyway, I'm having them send someone to pick it up tomorrow. I figure it's costing them at least $20 to ship and $20 to pick up. They just lost $40 on this deal through shipping alone. If they did this for everyone, I guess they're not so bright for not catching this coupon in the first place. Oh well, no loss to me...just have to open the door twice. LILO.

Thanks Staples. :cheesygri

They should have contacted you before charging you more. It sounds like they comitted fraud to me. TigerDirect got caught doing that last year, and some RFDers simply contacted their credit card companies and did a chargeback.

[Xideus]

Maybe there is some legal basis to this accusation of fraud. But it came from a customer service rep, and maybe a low-rung analyst at head office.

Your only concern would be if you got a letter from a lawyer, and even then, they would likely only take it as far as writing the letter. Staples has much bigger fish to fry.

After all, look at how many of you did exactly the same thing, and only got a formulaic email response. THEY DON'T CARE. The only reason they bothered to phone was probably to get a sense of why they saw multiple attempts to use these coupons. By talking you down, they not only guaranteed you will not try again, but they might hope that others get the message. Clearly, a few of you have, and that's likely all they wanted.

The chances that Staples would bother to chase after our friend here for a $40 'fraud' are negligible at best. What kind of example would he make anyway? Oh, they might stop a few hundred people from trying (and failling) to use the coupons, but then what? Anybody who has found a way to seriously defraud Staples is not going to be deterred by this kind of witchhunt.

If anything, it would make the real fraudsters more secure, knowing that Staples is wasting its valuable time and resources on a lost cause.

[George4twenty]

Aren't fraud charges divided into 2 categories? Fraud under $5000 and fraud over $5000?

Nothing in terms of charges will come from this as there is no "hard evidence" as to who entered the discount codes or who the rep from Staple's was talking to.

However, if it was my decision to make and undisputable proof exisited that fraud was commited, rest assured the amount would have no bearing on my decision to press charges.

Using unauthorized codes to get discounted prices when you're not eligible is comparable to passing off counterfeit money. Think about being the seller then.

[ah bao]

i am a bit surprized that this thread is still here... and MOD'S have not shut it down yet... but very interesting points that many posters have written here.. and... tracker123... nice.. haha... making Staples ship it to you and then have them taking it back... :cheesygri

[goflamesgo]

Another post to keep this thread going, not sure why it isn't locked yet

Here is something that Staples has done in the US for using coupons that are not issued to them. They basically track your order history and put you on the Blacklist.


Until recently the worst thing to do is to use a 16 digit coupon code not issued to you, because they were account specific. Ever since last year (14 months ago) Staples have stepped up their vigilance against “Internal” coupons and other such Special coupon ($50 of $50, $10 of $10) use by customers who are not directly issues those coupons. Many specially issued coupons are noted on the account and can be easily viewed by a manager for validity.


Some more US discussion:
http://www.fatwallet.com/forums/messageview.php?catid=24&threadid=500889

slotscanada, your situation looks close to what's mentioned.

Just to update my experience..

2 orders placed on that Saturday.

One for a $200+ item, using the $20 code that is normal and then one of these.

Another smaller order using (2) of these codes.

NOTHING has shipped, no e-mails cancelling, still showing in my order history?

I dunno... :confused:

[B40]

I know I'm bumping this thread again...just gotta give my results.

I ordered a scanner...came 10 minutes ago. It was supposed to be $109 but they had charged the full price. There was no warning that the price would be different than what was on the Order History. No e-mails.

I called up. They said that the coupons can't apply since (of course) they're for a stapler. Was told they could send me a free stapler...Hahahaha LOL.

Anyway, I'm having them send someone to pick it up tomorrow. I figure it's costing them at least $20 to ship and $20 to pick up. They just lost $40 on this deal through shipping alone. If they did this for everyone, I guess they're not so bright for not catching this coupon in the first place. Oh well, no loss to me...just have to open the door twice. LILO.

Thanks Staples. :cheesygri

I actually warned earlier in this thread that that's what they do. They don't cancel your order, ship you your items and bill you full price. Most likely your order won't go through with these codes. So, save yourself, the Staples employees, and the delivery guy's time and don't bother.

[ChiGGz]

Bump for a good deal
LOL

Actually, I wanted to know what happened to the guy who was getting threatened with Fraud. If I were you, I would start looking for deals on, Soap on a Rope.

[slotscanada]

slotscanada, your situation looks close to what's mentioned.


E-mailed them a couple of days ago to find out the status of my 2 orders. They replied back saying that they had ALREADY sent me an e-mail advising that they would be cancelling the coupons and if they didn't hear from me in a couple days - the orders as well. So the orders were cancelled, and I was simply advised these were "retail" coupons. No crazy threats of law suits or anything silly like that. :confused: