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View Full Version : In Ontario, are businesses forced by law to offer a refund during a seven day period?


money1
Aug 30th, 2005, 07:14 PM
Trying to brush up on consumer law and was wondering are businesses obligated to offer a cooling off period, whereby they must offer a refund on goods, even if they are marked as final sale or purchased at stores where goods are sold under a "No refund , Only exchange/credit" policy?

Thanks

Mystix
Aug 30th, 2005, 07:53 PM
No there are no laws,

if they say, final sale, no exchange etc.

That is the law, if you dont like how they do business, maybe take it up with better business bureau, which may be uselesss

xIcewind
Aug 30th, 2005, 07:56 PM
Actually, I remember reading in the paper sometime not long ago an article warning consumers that there are certain laws that says that you can return something, even if marked "all sales are final."

wiggy
Aug 31st, 2005, 12:28 AM
There is no legal requirement for a store to allow you to return goods.

http://www.cbs.gov.on.ca/mcbs/english/260a_38a.htm

Ton of info on these pages. It'll be interesting to see what some of the wizards who hang out here try to twist this into ...

Nuprapture
Aug 31st, 2005, 01:03 AM
they were talking about this: Special protection for purchases made in the home. If you buy something in your home (e.g. a vacuum cleaner from a door-to-door salesperson), there is extra protection for you:
If the purchase or service costs more than $50, there must be a written contract and you have a 10-day cooling-off period during which you may cancel the contract for any reason and be eligible for a full refund .