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View Full Version : What is RMA?

analyst88
Jul 27th, 2005, 07:36 AM
What is the meaning of RMA?

Have a nice day.
Thanks a lot :)
TenzoR
Jul 27th, 2005, 07:37 AM
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Absolute
Jul 27th, 2005, 08:04 AM
It's what you can do if your product fails while it's under warranty; for example if your hard drive fails you submit an RMA to the manufacturer, send it in, and they send you back a new on if it's defective.
Headhunter
Jul 27th, 2005, 08:19 AM
RMA is used to refer to both the initial request, and to the entire process of getting a replacement.
Cafe_333
Jul 27th, 2005, 08:30 AM
of course you can only RMA a defective/dead product during the manufacturer's warranty coverage period. you can check any manufacturer's website usually in their support section on how to make an RMA request. They give you an RMA number (think of it as your transaction id), and an address of where to ship your product to. usually you pay to ship to them, and they courier a refurbished replacement back to you. The entire process can take as short as 1 week to as long as 3-4 weeks depending on where you have to ship it to and the shipping method you use.
sumrandomguy
Jul 27th, 2005, 10:10 AM
http://www.redflagdeals.com/forums/showthread.php?t=182366

my thread on how to RMA a videocard. i've never done it before so asking how to do it. you might find it interesting.
Cafe_333
Jul 27th, 2005, 05:23 PM
I wanted to add that some manufacturers also offer an option for advanced rma replacement. Typically they wait for your defective product to arrive before shipping out a replacement. Advanced RMA replacement means they will require your credit card number and ship out a replacement to you first - and trust that you will send yours in following that. The advantage is a shorter waiting period for your replacement. Anyway if you ever decide to opt for this, inquire with the manufacturer if they have that option available for Canadian residents and if there is an extra fee incurred. I know some manufacturers charge a nominal fee for the service. Others don't and only require your credit card number. They charge you the msrp if you fail to send your defective product in to avoid being defrauded.