TheHans
Jun 22nd, 2005, 01:04 AM
Hi,
We have some neighbours who aren't techy in the least who have virtually no RAM in their computer. The computer ran totally slow, which was clearly because they only had 128mg of RAM. We kindly offered to install some for them as we've done this before many times. We got it from Tiger Direct. It's DDR 266 PC 2100 Viking brand (I think it's Viking anyway). This is the correct RAM for the computer, as we took the information off the stick of 128mb. of RAM already in the computer.
They have an Athlon 1800 with two RAM slots.
If we put the new RAM in by itself, the computer loaded, at least it appeared to, but their monitor wouldn't go on, it only stayed on standby. It didn't matter if the new RAM was in the first or second slot.
If we put the old RAM in the first slot and the new RAM in the second slot, the monitor would go on and the computer would load to a point, but then it would shut down and restart. It kept doing this perpetually.
With the new RAM in the first slot and the old RAM in the second slot, the monitor wouldn't go on.
As far as we could tell, the computer was loading somehow even when the monitor was on standby. Actually, we didn't even know that RAM could affect the monitor so specifically.
We thought possibly the RAM was defective, but we discovered through some circumstance that their LG 700S monitor had never been installed properly. In fact, Windows was simply reading it as the "default monitor."
We thought possibly the RAM's not loading was connected to this. So we tried to install the proper drivers for their monitor.
For whatever reason, we couldn't get Windows to accept the drivers from the LG CD. I even got the drivers from the LG site, put them on the hard drive and tried to get Windows to take the driver from there, but it kept saying the proper drivers weren't there.
As you can tell, we're completely ripping out our hair. Besides the fact that we spent *hours* over there and will now have to spend hours more, the obvious by-product of our "good deed" is that we'll probably have to end up sending the RAM back and *we'll* have to pay the return shipping and restocking fee to Tiger Direct because they bought the RAM in the first place because we said we could put it in. Like we can afford to just throw away $30 or so over this.
Anyway, I'm convinced in a way that there's nothing wrong with the RAM, which is what I originally thought. But we don't know why it won't work properly.
They have an M7SUA motherboard (is that the name of a motherboard?) I have the manual here.
Anything *anyone* could suggest to save us would be appreciated...
The Hans
We have some neighbours who aren't techy in the least who have virtually no RAM in their computer. The computer ran totally slow, which was clearly because they only had 128mg of RAM. We kindly offered to install some for them as we've done this before many times. We got it from Tiger Direct. It's DDR 266 PC 2100 Viking brand (I think it's Viking anyway). This is the correct RAM for the computer, as we took the information off the stick of 128mb. of RAM already in the computer.
They have an Athlon 1800 with two RAM slots.
If we put the new RAM in by itself, the computer loaded, at least it appeared to, but their monitor wouldn't go on, it only stayed on standby. It didn't matter if the new RAM was in the first or second slot.
If we put the old RAM in the first slot and the new RAM in the second slot, the monitor would go on and the computer would load to a point, but then it would shut down and restart. It kept doing this perpetually.
With the new RAM in the first slot and the old RAM in the second slot, the monitor wouldn't go on.
As far as we could tell, the computer was loading somehow even when the monitor was on standby. Actually, we didn't even know that RAM could affect the monitor so specifically.
We thought possibly the RAM was defective, but we discovered through some circumstance that their LG 700S monitor had never been installed properly. In fact, Windows was simply reading it as the "default monitor."
We thought possibly the RAM's not loading was connected to this. So we tried to install the proper drivers for their monitor.
For whatever reason, we couldn't get Windows to accept the drivers from the LG CD. I even got the drivers from the LG site, put them on the hard drive and tried to get Windows to take the driver from there, but it kept saying the proper drivers weren't there.
As you can tell, we're completely ripping out our hair. Besides the fact that we spent *hours* over there and will now have to spend hours more, the obvious by-product of our "good deed" is that we'll probably have to end up sending the RAM back and *we'll* have to pay the return shipping and restocking fee to Tiger Direct because they bought the RAM in the first place because we said we could put it in. Like we can afford to just throw away $30 or so over this.
Anyway, I'm convinced in a way that there's nothing wrong with the RAM, which is what I originally thought. But we don't know why it won't work properly.
They have an M7SUA motherboard (is that the name of a motherboard?) I have the manual here.
Anything *anyone* could suggest to save us would be appreciated...
The Hans