Shaw upgrading internet connections Extreme 5 -> 7 Mbit [Archive]

ali2908

Apr 7th, 2005, 02:53 AM

I don't know if this has already been posted, but shaw is going to upgrade the regular cable internet from 3 to 5 mbit, and the extreme from 5 to 7 mbit, (but they are gonna keep enforcing those annoying caps)

http://home.businesswire.com/portal/site/google/index.jsp?ndmViewId=news_view&newsId=20050406005191&newsLang=en

found that link from http://www.broadbandreports.com

Gee

Apr 7th, 2005, 03:06 AM

What is the point? All you are going to do is reach the cap faster.

Since Rogers imposed their cap. I am going to max out my connection every month just for the heck of it. I never download anything previously and my monthly limit was usually half the cap they imposed.

thedon

Apr 7th, 2005, 03:48 AM

Gee

Apr 7th, 2005, 04:01 AM

what is the cap set at for high speed because i've been doing 30gb a month for the last couple of months? also do u need a new new modem for these changes cause i still have one of those really old ones

I think if you have a recent DOCSIS Modem, it should be fine. As long as it is DOCSIS 2.0

I don't know what the CAP is set at for Shaw, but Rogers is set at 60 Gigs a month

thedon

Apr 7th, 2005, 04:35 AM

thanks, i doubt it is though since i have an old terayon modem.. oh well, since i bought it i don't think i'll bother switching even if it means faster speeds

Gee

Apr 7th, 2005, 07:19 AM

thanks, i doubt it is though since i have an old terayon modem.. oh well, since i bought it i don't think i'll bother switching even if it means faster speeds

The Teryaon is definitely not a DOCSIS 2.0 compliant modem. So you are stuck at 3 Megs. In fact, with these modems, the MAC address has to be registered.

So, if you switch network cards, you will loose your internet connection. You will have to call Shaw to release your IP before you get your connection back. Of course you can release the IP yourself before switching network cards / Computers.

nuropa

Apr 7th, 2005, 10:43 AM

i never got 3Mbs on Terayon, 1.5Mbs or 180KB/s is the fastest download I've seen on my Shaw, so this upgrade means nothing.

Sgt_Strider

Apr 7th, 2005, 05:40 PM

At night, my speed is really fast with my Terayon. Will Shaw provide me with a free exchange for the new Motorola's? I've heard of ppl managing to switch it for free and I would like to take that route.

Gee

Apr 7th, 2005, 05:46 PM

i never got 3Mbs on Terayon, 1.5Mbs or 180KB/s is the fastest download I've seen on my Shaw, so this upgrade means nothing.

I heard the maximum speed the Terayons are capable of is 3 Megs. When I had mine, it was close to 3 Megs. Until I upgraded to Extreme.

Maybe your service is only 1.5 Megs.

Test your speed here

speedtest.cogeco.net

turanuk

Apr 7th, 2005, 05:52 PM

if shaw is upgrading, not sure what this means for 3web customers. In any case, this can only be good :D. I didn't know DOCSIS sb 5100's could do more than 5mbit though...

MrDisco

Apr 7th, 2005, 05:52 PM

faster speeds to get your email faster :|

Sgt_Strider

Apr 7th, 2005, 05:53 PM

if shaw is upgrading, not sure what this means for 3web customers. In any case, this can only be good :D. I didn't know DOCSIS sb 5100's could do more than 5mbit though...

Well I'm sure Shaw would have some sort of identification to make sure that only Shaw customers would get the speed upgrade. Otherwise it would be a joke for Shaw users to finance 3web user's speedy connection upgrade heh?

turanuk

Apr 7th, 2005, 05:57 PM

Well I'm sure Shaw would have some sort of identification to make sure that only Shaw customers would get the speed upgrade. Otherwise it would be a joke for Shaw users to finance 3web user's speedy connection upgrade heh?

they use the same lines though. I'd be surprised if 3web doesn't get the upgrade actually if this is indeed true.

Headhunter

Apr 7th, 2005, 06:01 PM

I think if you have a recent DOCSIS Modem, it should be fine. As long as it is DOCSIS 2.0
My regular Rogers Hi-Speed hasn't even been stable for years, never mind at the 3Mb speed limit. I've noticed the service has deteriorated as more people in my neighbourhood got Rogers Internet, to the point where almost everyone has it piped into their homes. That said, I've been using the same modem (white Motorola, think it's a CyberSurfr) since 1999.

Does DOCSIS 2.0 really make that big of a difference, especially if the problem is largely a result of area-based congestion?

Icetron

Apr 7th, 2005, 06:01 PM

what is the cap set at for high speed because i've been doing 30gb a month for the last couple of months? also do u need a new new modem for these changes cause i still have one of those really old ones

The cap is 'supposed' to be 20gb, but I went to 27gb last month so I guess they don't care too much. They only cut me when I did 45gb last summer.

turanuk

Apr 7th, 2005, 06:07 PM

http://www.shaw.ca/NR/rdonlyres/D3369E40-3F39-4987-B102-35FAA6107783/0/ShawHighSpeedApr6.pdf

Now official ;).

Gee

Apr 7th, 2005, 06:13 PM

My regular Rogers Hi-Speed hasn't even been stable for years, never mind at the 3Mb speed limit. I've noticed the service has deteriorated as more people in my neighbourhood got Rogers Internet, to the point where almost everyone has it piped into their homes. That said, I've been using the same modem (white Motorola, think it's a CyberSurfr) since 1999.

Does DOCSIS 2.0 really make that big of a difference, especially if the problem is largely a result of area-based congestion?

It made a difference to me. The older Terayon and LAN City modems use CDMA and not DOCSIS.

Since you have a Motorola, you were probably on Shaw before Rogers took over. I am not sure about your area, but here in Mississauga, the networks are segmented differently. The older CDMA modems slow down when everyone jumps on the network.

I think they got smarter when DOCSIS was introduced. They had to change the equipment at the head end and probably started using a switched network. Don't get me wrong, it is still slower when everyone jumps on, but it is not as noticable.

temporalillusion

Apr 7th, 2005, 06:16 PM

Sweet, I wonder when it takes effect?

FboyZ

Apr 7th, 2005, 06:43 PM

The Teryaon is definitely not a DOCSIS 2.0 compliant modem. So you are stuck at 3 Megs..
Is this true?? I used to get 5 Megs when I first got mine, then it was throttled back to 2.5 max.
i never got 3Mbs on Terayon, 1.5Mbs or 180KB/s is the fastest download I've seen on my Shaw, so this upgrade means nothing.
see above.

Sgt_Strider

Apr 7th, 2005, 06:47 PM

they use the same lines though. I'd be surprised if 3web doesn't get the upgrade actually if this is indeed true.

You're right, but there have to be server checks to know who is who you know? Otherwise I would be disappointed with Shaw and just go to 3web.

Twism

Apr 12th, 2005, 03:04 AM

Friend at shaw said the upgrade will be complete within a week.

Twism

Apr 12th, 2005, 05:00 AM

whoooo looks like i got upgraded im averaging 850k download now. downloaded a 100mb in less then 2 min off newsgroups.

Hellfire

Apr 12th, 2005, 05:03 AM

I want the upgrade!!

My internet was f*cked up all afternoon, this might be why....

Edit: Damn... my u/l hasn't changed, so looks like no upgrade for me yet.

Twism

Apr 12th, 2005, 05:58 AM

whoa 3web customers get the upgrade as well. check out the link below

https://highspeed.3web.com/english/HighSpeedSignup/platinum_cable_west.html

turanuk

Apr 12th, 2005, 12:51 PM

told you so :D. It's too much hassle to manage 3web on a separate system for them anyways.

Darthan

Apr 12th, 2005, 02:10 PM

For those with the old modems, I called shaw to see what was up. They said the old modems will not see a speed increase but if I brought it in to any "Shaw Retail Outlet" they would swap it out for me for no charge. And yes I purchased the modem about 1.5 years ago.

turanuk

Apr 12th, 2005, 02:15 PM

yep it's a no charge swap from terayon to docsis...i swapped for free two days before I got 3web :twisted:

Apr 12th, 2005, 02:25 PM

It there a point to faster connection when they have a small cap?

Darthan

Apr 12th, 2005, 02:30 PM

It there a point to faster connection when they have a small cap?

Sure-- I don't download a huge amount but when I do I would prefer it as fast as possible. So yes there is a point. And I personally wouldn't call their cap "small", it's quite reasonable... especially since I have never come close to hitting it.

temporalillusion

Apr 12th, 2005, 02:53 PM

I agree, I rarely come close to the 50GB cap.

I rebooted our modem at work and am now at 7Mbit. Can't wait to get home :)

turanuk

Apr 12th, 2005, 02:58 PM

It there a point to faster connection when they have a small cap?

if you're on 3web there is a big point :D.

Sgt_Strider

Apr 12th, 2005, 03:24 PM

told you so :D. It's too much hassle to manage 3web on a separate system for them anyways.

Wow...This sucks...I guess I'll begin discussing this with my dad to switch to 3web then. Thanks for the confirmation guys!

Evil Techie

Apr 12th, 2005, 04:45 PM

when is this going to be done for vancouver?
also what exactly is the cap limit here for shaw in vancouver?
burnaby to be exact

ive hit 40gbs before
they never called me about it yet

Twism

Apr 12th, 2005, 06:01 PM

Shaw will have completed their upgrading by the end of the week. I checked last night and the upgrade was completed in my area of East Van. I average 854k downloading now.

turanuk

Apr 12th, 2005, 07:23 PM

In van, shaw called me about 39 gigs once, I basically laughed in their faces. The tech guy is hilarious: "if you go over 20 gigs it starts to affect our network". Me: "extreme is capped at 50 gigs." Tech guy: uh let me transfer you back to sales.

Sales: Would you like to upgrade to extreme? Me: that's okay, *click*.

That pissed me off a lot, I was expecting to get cut off so I started to look for deals on telus modems :D. Never came to that, but I'm on 3web now.

jordan23

Apr 12th, 2005, 09:04 PM

do we need a newer network card for the docsis 2.0 modems?

Sgt_Strider

Apr 12th, 2005, 09:45 PM

do we need a newer network card for the docsis 2.0 modems?

No.

jordan23

Apr 13th, 2005, 12:35 PM

i called shaw last night and they said that i wouldn't need to replace my terayon modem to obtain the higher speeds (5.0 mbps) :confused:

turanuk

Apr 13th, 2005, 12:36 PM

i called shaw last night and they said that i wouldn't need to replace my terayon modem to obtain the higher speeds (5.0 mbps) :confused:

yeah you need it for DOCSIS 2.0 i believe. Should be a free swap.

jordan23

Apr 13th, 2005, 02:45 PM

i'm renting my modem though.. i guess i'll call them again and try to find out.

turanuk

Apr 13th, 2005, 02:48 PM

i'm renting my modem though.. i guess i'll call them again and try to find out.

i don't see how that makes a difference. lol

jordan23

Apr 13th, 2005, 03:35 PM

the difference is that i wouldn't be able to swap it at a retail store

turanuk

Apr 13th, 2005, 04:01 PM

the difference is that i wouldn't be able to swap it at a retail store

why not? i would think it's the same procedure.

Hellfire

Apr 13th, 2005, 05:03 PM

Time for the "true" test. I use to d/l torrents at 585 KB/sec, lets see how fast I get up to now :)

Hellfire

Apr 13th, 2005, 05:53 PM

Nice, my avg. d/l speed was showing at over 800KB/sec when d/l Sin City.
Previous showing speed was 585KB/sec

Actual speed was 600KB/sec = 1.4 GB in 38 mins and 50 secs.
Previous actual speed was around 400KB/sec

jordan23

Apr 13th, 2005, 07:04 PM

when i got this modem (which was a long time ago), it was brought to my home by shaw

why not? i would think it's the same procedure.

turanuk

Apr 13th, 2005, 07:09 PM

turanuk

Apr 13th, 2005, 07:10 PM

when i got this modem (which was a long time ago), it was brought to my home by shaw

so was mine, and I got the exchange okay. it really should just be a matter of going in with your terayon, they'll change all the details in the system when you do that.

Hellfire

Apr 13th, 2005, 09:08 PM

wow...what is your upload at that you can download that fast off BT?

My u/l is capped at 120 KB/sec or so. But if let it run that fast it eats away at my d/l speed. So usually I u/l at around 50 - 60 KB/sec when I'm d/l something and when I'm done d/l I open it up to 120 KB/sec

Viper

Apr 13th, 2005, 10:17 PM

Does the DOCSIS 2 modems register your IP to the MAC address or is your IP address more dynamic?
This is important for me as I like having my static IP and have had it for a year and a half now.

jordan23

Apr 13th, 2005, 10:41 PM

did you buy yours?

so was mine, and I got the exchange okay. it really should just be a matter of going in with your terayon, they'll change all the details in the system when you do that.

turanuk

Apr 13th, 2005, 11:00 PM

did you buy yours?
started out renting then bought.

nuropa

Apr 13th, 2005, 11:18 PM

i still have the old terayon modem, no problem with P2P, download and upload speed are decent in my area. i've read that shaw have caps on P2P traffic using the new DOCSIS modem especially for uploads. I'm not gonna switch to the new modem anytime soon.

jordan23

Apr 13th, 2005, 11:56 PM

did you go to the shaw retail store on kingsway?

started out renting then bought.

turanuk

Apr 14th, 2005, 01:17 AM

did you go to the shaw retail store on kingsway?

there's one on kingsway? they told me closest was surrey...

Arrow

Apr 14th, 2005, 02:38 AM

there's one on kingsway? they told me closest was surrey...

I think he's referring to the one by Metrotown. Just a bit further down from Crystal Mall and the Esso gas station.

jordan23

Apr 14th, 2005, 02:40 AM

yeah thats the one, in burnaby.

4250 Kingsway

I think he's referring to the one by Metrotown. Just a bit further down from Crystal Mall and the Esso gas station.

kyo_death

Apr 14th, 2005, 02:50 AM

They dont' really enforce their limits on Xtreme, since i go over it all the time ^^.

I have been cut before when i was just using the regular cable package

kyo_death

Apr 14th, 2005, 02:53 AM

Time for the "true" test. I use to d/l torrents at 585 KB/sec, lets see how fast I get up to now :)

What program are you getting these speeds at?

I can never get those speeds ever since Shaw capped P2P uploading

turanuk

Apr 14th, 2005, 04:41 PM

What program are you getting these speeds at?

I can never get those speeds ever since Shaw capped P2P uploading

yeah exactly lol....that's what I was trying to find out.

Evil Techie

Apr 14th, 2005, 11:41 PM

shaw has a new speedtest page up
http://speedtest.shaw.ca/

good for testing those new speeds
mine is still 2708kbit/s
kinda slow
but i tested it during prime hours
8:40pm on thursday night

jordan23

Apr 14th, 2005, 11:50 PM

are you using the motorola modem?

shaw has a new speedtest page up
http://speedtest.shaw.ca/

good for testing those new speeds
mine is still 2708kbit/s
kinda slow
but i tested it during prime hours
8:40pm on thursday night

Hellfire

Apr 15th, 2005, 12:15 AM

shaw has a new speedtest page up
http://speedtest.shaw.ca/

good for testing those new speeds
mine is still 2708kbit/s
kinda slow
but i tested it during prime hours
8:40pm on thursday night

That speed test is useless, use this one: http://support.shaw.ca/troubleshooting/speedtest2.htm

Hellfire

Apr 15th, 2005, 12:19 AM

What program are you getting these speeds at?

I can never get those speeds ever since Shaw capped P2P uploading

yeah exactly lol....that's what I was trying to find out.

Azures or however itz spelled.

turanuk

Apr 15th, 2005, 12:35 AM

which port are you using? i thought Bt was throttled lol

Hellfire

Apr 15th, 2005, 12:37 AM

which port are you using? i thought Bt was throttled lol

Well, everyone says it is, but I don't experience it :)

Just use any not standard port you want, and make sure itz open and not blocked by your firewall.

turanuk

Apr 15th, 2005, 12:38 AM

just noticed you're in edmonton. Could be that they're just throttling BC and Ontario lol.

gman

Apr 15th, 2005, 12:40 AM

just noticed you're in edmonton. Could be that they're just throttling BC and Ontario lol.

Using Rogers. I have just BT with 500KB/s.

Evil Techie

Apr 15th, 2005, 12:46 AM

Using Rogers. I have just BT with 500KB/s.

thats quite some speed

btw gman, do u play DC?

Hellfire

Apr 15th, 2005, 01:09 AM

just noticed you're in Edmonton. Could be that they're just throttling BC and Ontario lol.

LoL, I dunno. But with my new BT d/l speed of 800+ KB/sec I'm not going to switch anytime soon :)

Sgt_Strider

Apr 15th, 2005, 01:53 AM

just noticed you're in edmonton. Could be that they're just throttling BC and Ontario lol.

Well I'm still using the Terayon and the best I could do is still in the sub 40's with BT. I feel like I got no speed upgrade despite the advertisement :mad:

BoxsterS

Apr 15th, 2005, 02:17 AM

600 KB/sec 4800 kb/sec. Who needs Shaw Extreme :)

turanuk

Apr 15th, 2005, 02:33 AM

Well I'm still using the Terayon and the best I could do is still in the sub 40's with BT. I feel like I got no speed upgrade despite the advertisement :mad:

technically you shouldn't, because you need a moto.

Haven't heard about anybody in the GVR with speeds > 200 recently.

Evil Techie

Apr 15th, 2005, 03:07 AM

tonite
i did the old shaw speedtest

dl'ed the 20mb file in about 42.49 seconds

that is about 481kb/s
but of course
my azureus never goes that high
highest ive seen is around 210kb/s

JLee

Apr 15th, 2005, 03:25 AM

my BT speeds are sucking

Sgt_Strider

Apr 15th, 2005, 04:11 AM

technically you shouldn't, because you need a moto.

Haven't heard about anybody in the GVR with speeds > 200 recently.

Alright, I'll call them up tomorrow regarding an exchange.

jordan23

Apr 15th, 2005, 11:08 AM

what kind of speeds can you guys get with the old shaw speed test during non-peak hrs?

jordan23

Apr 15th, 2005, 03:28 PM

i just got back from shaw, they swapped my terayon with the motorola, bought the modem too so i can save $5 a month on my bill :razz:

is the receive and send lights always on and the pc/activity always flashing?

turanuk

Apr 15th, 2005, 05:25 PM