[Merged] Hot deal for Rogers Wireless Customers

[rn]

Updated June 6, 2006

Thanks to akz from RFD for getting my journalistic juices flowing.

STARTER: What're we talking about
ARE YOU ENTITLED:
THE OBJECTIVE: Get a better deal/how?
STRATEGY:

STARTER:

The Rogers Customer Relations Department(CxR)# is: 1-888-936-7283 Or more Easily accessed by calling *611 (from your cell) and saying "cancel my phone" at the automated machine (This will connect you to Retentions (It will Not cancel your phone-Believe me-it takes a lot more than just that to cancel-but not much more mind you).

a.k.a. Loyalty
a.k.a. Special Duties Unit

This is a Dept created for the sole purposes of retaining unhappy Customers (Cx) who want to cancel. Cx of Rogers are supposed to call *611 (Customer Support (CxS)) initially and make their case. Upon determining that the Cx is sincere and won't budge, the rep is supposed to transfer you to CxR.

You can bypass calling CxS by calling direct-(*they know if you've been put through., or are calling directly)-this may impact results., hence my recommendation above.

CxR, has at their disposal special plans & features that no other departments have. They have these so that they can do their best to accomodate "frustrated" Cx's and to convince them to remain with Rogers Wireless (The Best cellphone network in Canada!!!).

WHO GETS IT:

Must be an existing customer of Rogers. How long...well you'd think at least 6 months-but I've read of people getting the standard plans after only a few-Rest assured that the scenario was very unique-and uncommon.

There is talk of things like tenure, monthly averages/overages, Cx profile impacting what sort of plans CxR will offer you, but as I don't work there I really don't know. I hope someone who does work there can shed some light on this.

It seems as though given your profile, along with the basic Retention plan other plans and add-ons may or may not become available to you as well-this may be why some people get certain plans while others don't-who knows.

STRATEGY:

The sad truth is that one of the proven experiences of CxR as well as most other departments with Rogers, is that results WILL (I repeat) WILL vary tremendously from one rep to the next It is HIT OR MISS. Nobody knows for sure why there is practically over a 50% difference in results that people have posted from one rep to the next.

If you call too much, expect a special star on your account (ahem-those aren't the same stars you got in kindergarten i.e. "bad").

Hand in hand with that motto is the following. CxR reps are human beings. Treat them with MORE respect than you would your pal. Reason being is that sure enough they've been having an earful earlier that shift and will only give you MORE grief if you don't play nice.

Good virtues to bring out when calling to upgrade your plan are: Humility, tact, respect, patience, kindness. These among others will get you what you want.

Ultimately, the best strategy for getting your ideal plan hasn't been determined, simply because RESULTS WILL VARY. 1 Cx can call in 5 times and each time get a difficult rep refusing to give anything but 250mins evenings at 8p.m. and CID for $25-nothing more. The next Cx can call in and on his first call get the best plan detailed herein, with the Razr for practically nothing & a Bluetooth (BT) headset. It just doesn't make for any statistically valid strategy.

You're best to tell them what you want, give them time to listen, digest your request, and do their searching, whenever they say "give me a minute" say "no problem, take your time". Things like that.

Keep in mind, that these reps take notes of everything (at least they should be), you can do your best to defend yourself later, but once you've been noted as a Cx who is difficult, indignant, and disrespectful, chances are you'll suffer forever for it. So be nice, friendly, and respectful-it'll go a long way.

The Hot Deal:

The basic, and most popular one is;


250mins daytime +25bonus (gets automatically added if you have a certain company code)
evenings and week-ends from 6p.m.
Caller ID + Voicemail
100mins (Canadian Long Distance)
$20 (or $25 depending on Rep) + SystemAccess Fee + Taxes + whatever else you want.


There are some cases where people have received a few months Bill credited, or even longer-becoming more rare however.
In past have heard others eceiving plans with NO System Access Fees for months or for good (This is not such as the 500min one that has the SAF built-into the plan ;)) to also much longer-Haven't heard this in a long while though.


There are plans tailored to heavy users, daytime minute plans of 350mins, 500mins, 700mins, 800 and even a (highly exclusive and sought after) disgusting plan of 1500mins.

A good friend of mine (thanks to me) ended up with the following plan
500mins + CID + VM + 1000LD + W600 HUP ($100) (at the time it was 150) for ~60ish allin. Not the greatest, but 1) he has money and I did it more for the heckuvvit, and 2) considering he was up in the $190s ea month for the better part of 7months-it's a lot better.

In addition to this there are various other add-ons, for example;

Unlimited Texting for $10 (now avail from CxS
1000 Canadian Long Distance(*note* some have gotten this for free but I myself have it offered for an extra $5/month)
Unlimited Rogers2Rogers - You must be on a min $25 plan
Campus Calling (becomes available periodically during the school years start (student ID required)


A 3 yr renewal should possibly earn you the following standard bonuses:


3Months Unlimited Local Calling/Text/Video Messaging [current promo]
6Months Unlimited Local Calling/Text/Video Messaging [comes and goes]


wow., I'm tired now. I've left some holes in the whole picture...but if you really are suffering with your current plan (as in WAY OVERPAYING), check this out.

Ultimately we all know Rogers is the best provider in Canada bar none! D'ya really want to go elsewhere?

[buymore4less]

Sounds good, were you already on a contract ? Was it $25 per month all in or is there the $6.95/month system access fee as well ?

[maceyr]

Most plans do not include the SAF fee and 911 emergency fee. So, tack on the $6.95 + 0.50 = $7.45 plus your applicable taxes.

Rogers currently doesn't have an all inclusive plan that includes the SAF fee. The only ones that seem cheap are the retension plans (only for those out of contract). I currently am on the 40 mins one and it now costs $14.24 (taxes included. They give you a $5 credit but tack on the SAF). If you've finished your contract, call up retensions and ask what kind of plan they can offer. These retension plans are that, a plan to retain customers from going to the competition.

[ichpen]

I can't take full credit for this awesome deal - I got the original info from De-sisive in the Request a deal forum..
Anyhow if you're a rogers customer, call Rogers Customer Relations (1-888-936-7283)
The plan is as follows
$25
200min day
unlimited we/wn 6pm
free call display
1 year contract
$25 V300 phone (refurbised) (there is an admin fee for changing phones that 32.50 - they agreed to cut it in half to 17.25)

I called in tonight and they also threw in 3 months of unlimited calling I can use at any time, and 8 months free of a $10 bundle that includes Call Answer, 75 test msgs per month and internet access from the phone...
Great Deal!!

Seems good. Can anyone confirm this.

Was the V300 for $25 a one off?

Looking to switch from my Rogers pay-as-you-go so I assume the admin fee does not apply??

[rn]

this is a retention plan (i ended my 2 yr contract a month ago)... But it's worth calling them up esp if you are a pay as you go because you are already a rogers customer...if you already have a phone i have a feeling that admin fee might still be applicable but you'll have to check with them.

The SAF is not included you are correct. so it is an extra 6.95 a month.

The v300 phone is refurbished and that's why it's so much cheaper than the new one. Refurbised means that it was returned within 30 days and had not been used for more than 30 min of airtime..

What is the 40 min for 14.95 plan you were talking about?

[scgibson81]

I got the same deal when I called and told them I was going to leave. My contract had been up for a few months.

Scott

[buymore4less]

Just got the phone only part of the deal (as I was already on the $20 plan ... same plan but with 8pm evenings) ... so just ordered the phone (they wouldn't discount the admin fee though unless i up-ed my plan to the $25 plan).

Thanks.

[skanji]

This deal has been posted for the past month now on rfd! Check out any posts under my username...

[maceyr]

What is the 40 min for 14.95 plan you were talking about?

There are obviously many different retention plans available. Since I don't use the phone all that much, they gave me the 40 min retension plan (20 mins plus 20 mins bonus). Includes SAF, 911 fee. $5 credit each month. No call display. Just a barebones plan.

If you're in Ontario, it may cost more than $14.24 since you pay more in provincial taxes and obviously, those in Alberta don't pay PST so it's cheaper.

[D-Sisive]

I called in tonight and they also threw in 3 months of unlimited calling I can use at any time, and 8 months free of a $10 bundle that includes Call Answer, 75 test msgs per month and internet access from the phone...
Great Deal!!

nice, i guess they threw in the 3 months unlimited along with 8 months of call answer, 75 sms, free internet (how many mb u allowed?) because u paid the extra 5bux

i stuck with 8pm start instead

the refurb is fine, i flashed/flexed mine right away to a v600

[champ91]

You need to have at least 24 months of service before you can use this deal. >:(

[dtcanada]

On the similar subject.. I just called them a couple day ago.. and I found that they got this plan... seem pretty good to me..

$20 per month
200 anytime
Unlimited Everning and Weekend
Free Caller ID

[champ91]

got any links to this plan?
can exisitng users change to this plan?

[dtcanada]

got any links to this plan?
can exisitng users change to this plan?

No link.. talked to them on the phone.. and yes.. u can switch to this plan if u r existing users..

[edmondt]

On the similar subject.. I just called them a couple day ago.. and I found that they got this plan... seem pretty good to me..

$20 per month
200 anytime
Unlimited Everning and Weekend
Free Caller ID

Evening starts at 6?

[Rui83]

does anyone know if this is only valid with a contract?? or if they offer this without a contract.

[zzricezz]

does anyone know if this is only valid with a contract?? or if they offer this without a contract.

you will need to renewal a 2 year contract...

[obvious]

i just switched... just got off the phone.

essentially you can go 6pm eves/weekends for $25 a month or 8pm eves/weekends for $20 a month.

includes caller ID! i can't believe i'm saving $250 a year with one phone call :D - my old plan was stupid... didn't need to be on it

[Jeff146]

On the similar subject.. I just called them a couple day ago.. and I found that they got this plan... seem pretty good to me..

$20 per month
200 anytime
Unlimited Everning and Weekend
Free Caller ID

yes wondering what time is starts for evenings?

[redflag]

Anybody who is currently on an old contract got the deal?


I hate my old contract so much, and it won't end until next Aug.

[dtcanada]

Evening starts at 6?

Like obvious said.. $25 if u want to start at 6.. $20 if u want to start at 8pm..

[EveryLurker]

omg i love u guys for this deal.. ive had a rogers wireless plan for a while now.. but im not sure if it has been 2 years or less..

does it have to be beyond 2 years.. or could it be anyone with a rogers wireless plan?

[Absolute]

You need to have at least 24 months of service before you can use this deal. >:(


Crap, I was hoping to change that $25 phone I bought at the FS Boxing Day sale onto it. :S

[rn]

omg i love u guys for this deal.. ive had a rogers wireless plan for a while now.. but im not sure if it has been 2 years or less..

does it have to be beyond 2 years.. or could it be anyone with a rogers wireless plan?

apparantly someone posted they were able to switch to the plan even though their 2 year time wasn't up..

[Alienxx45]

i'm on a 2yr plan...with 1yr left...
can i switch?...

[champ91]

allright here is the answer:

I've called in

The 20 dollar deal:
$20 per month
200 anytime
Unlimited Everning and Weekend
Free Caller ID


applies to ppl with contracts already but it is an additional 2 year contract. Okay this is my situation: I am on a two year contract, and I have one year left. If I apply this plan, I will have to extend my contract for another year. That means I'll have another two years on my contract now. hope this clears it up.

[champ91]

Any promotions that offer discount hardware (phones) are not eligible for people who are still under contract. You Have to have 24 months of subscription before being eligible for hardware discounts. (Rogers customer service told me)

[raylao1]

What is the plan Code ?

[Kevin T]

If you have 5 months... the 2 years renewal is it 2 years (which I initially thought and now Im doubting) or 2 years + 5 months.

[skanji]

allright here is the answer:

I've called in

The 20 dollar deal:
$20 per month
200 anytime
Unlimited Everning and Weekend
Free Caller ID


applies to ppl with contracts already but it is an additional 2 year contract. Okay this is my situation: I am on a two year contract, and I have one year left. If I apply this plan, I will have to extend my contract for another year. That means I'll have another two years on my contract now. hope this clears it up.

All of that is true - but at $20 a month your evenings start at 8pm. Add $5, and it starts at 6pm...

[skanji]

What is the plan Code ?

1171.

The key is to be nice when you talk to the person on the phone. Don't be a jerkoff...

Part of that is not referring to the code (1171) - all the CRs will offer it to you automatically.

For all of you asking questions, it's a ton better to CALL Rogers directly and they will answer everything for you (also because there are a ton of repeat questions here that people are too lazy to read earlier posts to get the answers) :mad:

[terrencel]

Some people are having problem with the refurb V300.
So, keep that in mind.

http://www.howardforums.com/showthread.php?s=&threadid=458552

[Mike_C]

Thanks for the info... I have been with Rogers for over 7 years and is currently on a month-to-month $20 plan that we have discussed here since May. When I call Customer Service last night, I got a very nice rep. and right away offer me to waive the $32.50 admin fee. As for the hardware:
new phone - need to be locked for 2 years
refur. phone - just need to be locked for 1 year

So, after all set and done, it cost me $25 only for the refur. V300.
Now, can someone help and teach me how to flashed/flexed this Roger V300 to a v600?

[mtevie]

Just called Rogers, got myself into one year contract for 200 mins day time... it's done on a case to case basis,
$25 starts at 6pm to 7am weeknights!
$20 starts at 8pm to 7am weeknights!

Thanks guys!!!

[Styx555]

What are my options as a new customer. I currently have a Bell Contract which is up next month. Can I get in on this as a new customer with Rogers?

[wlee]

i'm with rogers wireless for almost 2 years, will call them up to see what i can get :D

btw, u can get 10% off basic plan if u a rogers VIP customer.

[mtevie]

Peeps, how do I get them cut the shipping charge of $35?

[zzricezz]

If you have 5 months... the 2 years renewal is it 2 years (which I initially thought and now Im doubting) or 2 years + 5 months.

it is another 2 year from the time you agree to the new contract.. so if you agree today then your old contract will be expire and your new one will take it place..

[zzricezz]

Peeps, how do I get them cut the shipping charge of $35?

It hard to get them to waive it.. but some of them will half it for you with not much problem..

[zzricezz]

i'm with rogers wireless for almost 2 years, will call them up to see what i can get :D

btw, u can get 10% off basic plan if u a rogers VIP customer.

if you got rogers cable or internet as well.. you can get 15% off but you have to agree to a 2 year contract for their cable or internet.. you only need 2 of the 3 rogers services to get this deal..

it is on their website go and check it out.. better choice bundles..

[ptxpress]

Just got off the phone with Rogers....
WOW...they gave me the plan no problems, and even threw in Voicemail for free (not just for 8 months).

All I said was that my friend got this deal and I was enquiring about it. I never even mentioned the free vm thing, they just offered it to me.
I wasn't eligible for the phone upgrade though.

Again, like Skanji said, the key is to be SUPER nice to them.

good luck!

[Tyger]

Here's what "I" got with my "negotiation" with roger's Retention Rep. Shawna.

$25
200 min\Weekday
6pm Evening\Weekend Free
Caller ID
1 Year Contract
$25 Refurbished V300
3 Month Unlimited Local Calling
$35 administration Fee*

* The rep couldn't do the half price admin fee even though i was renewing TWO phone lines (these were on ther old old 2-4-1 share plans). She did give me 1st month free of service, $25, for the primary line.

I also added (paid for) the $7 Essential Value Pack to the primary line which includes:
Call Display(Already included in plan) or Voicemail
$3 navigate Mobile Internet Plan
$2 Text Messaging plan.

Features i didn't get but would have liked for free:
8 months free of a $10 bundle that includes Call Answer, 75 test msgs per month and internet access
I think this was regional specific
I never even mentioned the free vm thing, they just offered it to me.
Could have saved atleast an extra $5 a month

For those who have called and were offered or received "extra" services beyond what is generally given....Caller ID\3 months unlimited etc, please mention your region and what "extra" services or discount you received. Since i was asked by the rep if i was in Toronto cause GTA customer even have their own "Special" rate. I don't know what this special rate included or offered cause i didn't qualify since i'm not GTA resident.

These minor details will help future RFD'ers to obatin the maximum bang for there buck. BTW, i have been with Roger's for 3+years and my bills are usually $80++ per phone line. Even with being polite and curtious, i was only able to get so much out of them. It seems as though they have a list of things to offer you when they pull your account up, but only offer the minimum until request or inquire.

**As posted before....these are on a per case bases. Not everyone will get the exact same offer other than the original Max Air retention renewal plan.

Thank for reading!

[ichpen]

Called number and was not offered this plan even though she asked for the plan number (1171) which I gave. She insisted it was no longer a valid plan. Also said no V300s are available.

I'm a pay-go customer so things are not stacked in my favour.

Don't know what to do now. May call back later and try and speak to somebody else.

[skanji]

What are my options as a new customer. I currently have a Bell Contract which is up next month. Can I get in on this as a new customer with Rogers?

1) Call 1-888-936-7283
2) Be super nice.
3) If you don't get what you are looking for, call back to a maximum of 3 times.
4) Report back here

[konfusion666]

this is the corp. plan i got offered (new customer, havent had a cellphone for 2 years, was previously clearnet/telus customer and hated it)

$30 + system fees (so $37)

200 minutes weekday
unlimited eve/wkend
eve/wkend = 6pm to 8am
free call display
free Enhanced voicemail (35 msgs x 5 minutes long, 10 days)
discounted long distance ($0.15) USA/Canada

Good deal or can I do better? it's corporate so i'd be providing proof of employment, etc.

Dunno, it smells pretty good to me... experts opinion?

[TDA]

Admin fee for changing phones? Isn't this just a cashgrab.. I mean.. you recieve new phone, pop out SIM Card from old phone, pop it into the new one.. done...

Although I can see them actually having to do work when moving from pay as you go..

[zzricezz]

this is the corp. plan i got offered (new customer, havent had a cellphone for 2 years, was previously clearnet/telus customer and hated it)

$30 + system fees (so $37)

200 minutes weekday
unlimited eve/wkend
eve/wkend = 6pm to 8am
free call display
free Enhanced voicemail (35 msgs x 5 minutes long, 10 days)
discounted long distance ($0.15) USA/Canada

Good deal or can I do better? it's corporate so i'd be providing proof of employment, etc.

Dunno, it smells pretty good to me... experts opinion?

it looks like the same deal that other ppl are getting.. early eve/wkend $5, vm $5..

so it would of been the $20 plan..

[reqle55]

Thanx for the heads up, I just signed on for the $25 plan and got the phone for $17.50 for shipping.
The first rep i spoke to was some chick, she was a total B**** and wouldn't offer me the free caller id, and it had to be a 3 year contract for the phone! So i just told her to piss off and called an hour later and got another rep. The second rep was awesome, free caller id, free voicemail, billing by the second, 2 yr contract, 1st 3months unlimited, and he even threw in a free head set!!!!

the billing by the second and headset was an added bonus cuz we were just shoot'n the ***** over the phone, talking about school tuition!!! very cool guy, if you call...ask for dan in the retention/cancelation department!

[champ91]

I just called in an changed my plan to this

$20 per month
200 anytime
Unlimited Everning and Weekend
Free Caller ID

Cheapest plan ever

and they threw in 3months of unlimited calling, and like others have said, BE POLITE, BE VERY POLITE and they just might give u sumthin' extra. ;)

[konfusion666]

it looks like the same deal that other ppl are getting.. early eve/wkend $5, vm $5..

so it would of been the $20 plan..

yup, but i get enhanced voicemail which is worth $8, not $5

and the L.D. discount, which is actually a $4 package on the rogers site - not sure if that one is included in the earlier mentioned plan.

think i`m going to take it.

[skanji]

Admin fee for changing phones? Isn't this just a cashgrab.. I mean.. you recieve new phone, pop out SIM Card from old phone, pop it into the new one.. done...

Although I can see them actually having to do work when moving from pay as you go..

Isn't getting a free phone everytime a product grab? Either way, most people don't have to pay the Admin fee, or if they do, they have to pay a smaller charge than the $35...

[hytong]

Is this 1171 plan billed-by-the-minute or billed-by-the-second?

[zzricezz]

Is this 1171 plan billed-by-the-minute or billed-by-the-second?

Rogers no longer have billed by the second.. so i don't know how that guy even got it.. maybe he was mis-lead? Rogers was giving out these good deals back last year to try to get people off their old plans that had billed-by-second.. it would be stupid for them to offer it again..

[skanji]

This plan 1171 is NOT for pay as you go customers.

For those that want to continue looking for that deal as a pay as you go customer, best of luck...

[mtevie]

I called in and got the 1 year plan with only free call display , 200 mins and free evenings/weekends with NO VOICEMAIL, NO SHIPPING DISCOUNT!!!


What shall I do???

[aw124]

Got the retention plan from Rogers last week.

$20 no SAF.
200 minutes (by the minute only)
Unlimited weekday from 6PM
Unlimited weekend
Caller ID
V-mail

No admin fee
Free phone upgrade (Nokia 3210)
Free head set
Free car charger

Two year contract.

[skanji]

I called in and got the 1 year plan with only free call display , 200 mins and free evenings/weekends with NO VOICEMAIL, NO SHIPPING DISCOUNT!!!


What shall I do???

If you are only willing to sign one year, that's what you get...

YOU have to make the call if it's good or not. For one year, that's a fair deal.

[skanji]

Got the retention plan from Rogers last week.

$20 no SAF.
200 minutes (by the minute only)
Unlimited weekday from 6PM
Unlimited weekend
Caller ID
V-mail

No admin fee
Free phone upgrade (Nokia 3210)
Free head set
Free car charger

Two year contract.

Pretty good deal, although IMO the Nokia 3210 sucks arse! That's probaby why you scored the free head set and charger.

Folks, do not expect to get evenings starting at 6pm for $20...just a warning in advance...

[reqle55]

I got billing by the second cuz the guy i talked to was totally cool, you can try to talk them into billing by the second, they can do it, but its really up to you to act nice and get on their good side!!!!! he pretty much maxed out on all the deals for me!!!!



Rogers no longer have billed by the second.. so i don't know how that guy even got it.. maybe he was mis-lead? Rogers was giving out these good deals back last year to try to get people off their old plans that had billed-by-second.. it would be stupid for them to offer it again..

[mtevie]

Have anyone received the V300? is it in Mint condition?? or crappy!????

[djrhyme]

Here's what "I" got with my "negotiation" with roger's Retention Rep. Shawna.

$25
200 min\Weekday
6pm Evening\Weekend Free
Caller ID
1 Year Contract
$25 Refurbished V300
3 Month Unlimited Local Calling
$35 administration Fee*

* The rep couldn't do the half price admin fee even though i was renewing TWO phone lines (these were on ther old old 2-4-1 share plans). She did give me 1st month free of service, $25, for the primary line.

I also added (paid for) the $7 Essential Value Pack to the primary line which includes:
Call Display(Already included in plan) or Voicemail
$3 navigate Mobile Internet Plan
$2 Text Messaging plan.

Features i didn't get but would have liked for free:

I think this was regional specific

Could have saved atleast an extra $5 a month

For those who have called and were offered or received "extra" services beyond what is generally given....Caller ID\3 months unlimited etc, please mention your region and what "extra" services or discount you received. Since i was asked by the rep if i was in Toronto cause GTA customer even have their own "Special" rate. I don't know what this special rate included or offered cause i didn't qualify since i'm not GTA resident.

These minor details will help future RFD'ers to obatin the maximum bang for there buck. BTW, i have been with Roger's for 3+years and my bills are usually $80++ per phone line. Even with being polite and curtious, i was only able to get so much out of them. It seems as though they have a list of things to offer you when they pull your account up, but only offer the minimum until request or inquire.

**As posted before....these are on a per case bases. Not everyone will get the exact same offer other than the original Max Air retention renewal plan.

Thank for reading!

I tried getting the same plan but the rep said that it was NOT applicable for me even though I am now done my 2 years plan. I too have a 2-1 plan as my father has another line with me. I told the rep the plan # and everything and she still would not do it for me. Did you have to play like you were cancelling your plan or something?

Thanks!

[mtevie]

Did you guys know that after 1 year contract(or end of yoru contract), ur call display will be charge $5???

[pluto]

This plan 1171 is NOT for pay as you go customers.

For those that want to continue looking for that deal as a pay as you go customer, best of luck...

Cannot a prepaid customer switch to a regularly advertised monthly plan (on a monthly term) and then call up to request this plan?

My sis has prepaid now, and wants to change phones and also her #
I recommended her to stay on prepaid but this plan might be good for her. However she was told to change #s (and stay on prepaid) or switch to a monthly plan she would lose the balance in her account, which sucks. If that is the case then she will probably use up her balance before doing anything.

So how would someone wanting this plan as a new subscriber go about getting it, would they have to activate on a regular monthly plan and then request a change?

I don't get the phone upgrade offer as part of this - is this only availble to those with HUP (hardware upgrade) eligibility? Usually to get a HUP price on a phone you need to sign a 2 year term I thought.

[skanji]

Did you guys know that after 1 year contract(or end of yoru contract), ur call display will be charge $5???

Hmmm interesting...it is possible...

But if your contract passes and you don't renew, this makes sense...

[skanji]

Cannot a prepaid customer switch to a regularly advertised monthly plan (on a monthly term) and then call up to request this plan?

My sis has prepaid now, and wants to change phones and also her #
I recommended her to stay on prepaid but this plan might be good for her. However she was told to change #s (and stay on prepaid) or switch to a monthly plan she would lose the balance in her account, which sucks. If that is the case then she will probably use up her balance before doing anything.

So how would someone wanting this plan as a new subscriber go about getting it, would they have to activate on a regular monthly plan and then request a change?

I don't get the phone upgrade offer as part of this - is this only availble to those with HUP (hardware upgrade) eligibility? Usually to get a HUP price on a phone you need to sign a 2 year term I thought.

(Repeat after me...)
1) Call 1-888-936-7283
2) Be super nice.
3) If you don't get what you are looking for, call back to a maximum of 3 times.
4) Report back here

[mtevie]

I called and my friends called, the discplay will be charge after your contract period ends which is $5 per month!

[napasah]

The account is under my father's name, so they won't speak to me about the account. Any suggestions as to how I can get around this?

[skanji]

(from hofo)


HOW WOULD YOU LIKE 6 MONTHS FREE UNLIMITED CALLING FROM ROGERS???

All new acts for the next three days get 6 mo.s UL calling.

Existing customers can also get it by simply re-commiting to a 2 or 3 year term.

So, call in at 1.888.936.7283, re-commit, and enjoy 6 months Unlimited Calling!!

Here is the posting:

Start Date: October 28, 2004
End Date: October 31, 2004
Regions: BC, Alberta, Ontario, Quebec
Bulletin: #2004-10-28


--------------------------------------------------------------------------------

6 Months Unlimited Local Calling


--------------------------------------------------------------------------------

Due to aggressive pricing activity from Bell and Telus, Rogers Wireless will offer 6 months unlimited local calling to all eligible activations between Thursday, Oct. 28 and Sunday, Oct 31.

Eligibility:
New 2 or 3-year term activations on:

Consumer rate card (easy4U plans)
Mega Time (all versions)
Family Plan (primary and secondary lines)
Business (GBM) rate card
The $40 plan (350 with unlimited E&W)
Notes:

Unlimited SMS/Picture messaging bonus remains at 3 months
All bonuses are applied automatically upon activation
Existing customers are eligible providing they renew onto a 2 or 3-year term plan
Exclusions – corporate, corporate EPP, One Rate, Self-Adjusting and Fair Share plans.


...now with said, I only got 3 months free by calling about 5 minutes ago, but I'll take it!!!

Please do not ask questions here that have already been asked. CALL ROGERS AND ASK THEM!!!

Please post back here and let me know what you guys got...

skanji is in the giving mood!!! well, thank hofo!
1.888.936.7283

[Tyger]

I tried getting the same plan but the rep said that it was NOT applicable for me even though I am now done my 2 years plan. I too have a 2-1 plan as my father has another line with me. I told the rep the plan # and everything and she still would not do it for me. Did you have to play like you were cancelling your plan or something?


My original contract has been up for a long time. I forgot to mention that i split up the two phone numbers into separate accounts and applied the Max Air plan to both.

[OrcKiller]

Most plans do not include the SAF fee and 911 emergency fee. So, tack on the $6.95 + 0.50 = $7.45 plus your applicable taxes.

Rogers currently doesn't have an all inclusive plan that includes the SAF fee. The only ones that seem cheap are the retension plans (only for those out of contract). I currently am on the 40 mins one and it now costs $14.24 (taxes included. They give you a $5 credit but tack on the SAF). If you've finished your contract, call up retensions and ask what kind of plan they can offer. These retension plans are that, a plan to retain customers from going to the competition.

Hi, my two years contract with Rogers Wireless in July. Can you please tell me the number to call the Retension Department.

Is the Retension number the same as 1-888-936-7283?
Thanks.

[Rakshas]

So wierd. I just called and she said she didn't have a plan similar to that and she most certainly would not be able to change my phone mid contract. I'm currently in a two year contract.

[maceyr]

Is the Retension number the same as 1-888-936-7283?
Thanks.

Yes. Or, you can call Rogers wireless and asked to be transferred to customer relations dept (same thing except that it sounds better).

[ptxpress]

(Repeat after me...)
1) Call 1-888-936-7283
2) Be super nice.
3) If you don't get what you are looking for, call back to a maximum of 3 times.
4) Report back here

Newsflash to the people who did not get in on the deal yet:

SKANJI'S STEPS ACTUALLY WORK! follow them.

BTW...my free vm thing is enhanced, as she said I would retain what I have now, which is the enhanced service, and my region is GTA.

Thanks for your great post Skanji. Your "steps to success" saved me a bundle. lol.

[redflag]

Just called and got mine, too.

Thanks for the great post.

[vadim321go]

i just called and the lady had no freaking clue what i was talking about :( is this still offered in the GTA ?

[657120]

confirmed! Just called and recommited my 3 yrs contract, and got 6 months unlimited local calling, in addition to my existing unlimited local calling.

I joined rogers 1 months ago and already got 3 months unlimited, now the lady tells me that the ADDITIONAL 6 months will begin when my 3 months ends at Dec. so it's until June next year!

Good deal, one more month of contract gives me 6 more months of unlimited local calling!

Many thanks!


(from hofo)


HOW WOULD YOU LIKE 6 MONTHS FREE UNLIMITED CALLING FROM ROGERS???

All new acts for the next three days get 6 mo.s UL calling.

Existing customers can also get it by simply re-commiting to a 2 or 3 year term.

So, call in at 1.888.936.7283, re-commit, and enjoy 6 months Unlimited Calling!!

Here is the posting:

Start Date: October 28, 2004
End Date: October 31, 2004
Regions: BC, Alberta, Ontario, Quebec
Bulletin: #2004-10-28


--------------------------------------------------------------------------------

6 Months Unlimited Local Calling


--------------------------------------------------------------------------------

Due to aggressive pricing activity from Bell and Telus, Rogers Wireless will offer 6 months unlimited local calling to all eligible activations between Thursday, Oct. 28 and Sunday, Oct 31.

Eligibility:
New 2 or 3-year term activations on:

Consumer rate card (easy4U plans)
Mega Time (all versions)
Family Plan (primary and secondary lines)
Business (GBM) rate card
The $40 plan (350 with unlimited E&W)
Notes:

Unlimited SMS/Picture messaging bonus remains at 3 months
All bonuses are applied automatically upon activation
Existing customers are eligible providing they renew onto a 2 or 3-year term plan
Exclusions – corporate, corporate EPP, One Rate, Self-Adjusting and Fair Share plans.


...now with said, I only got 3 months free by calling about 5 minutes ago, but I'll take it!!!

Please do not ask questions here that have already been asked. CALL ROGERS AND ASK THEM!!!

Please post back here and let me know what you guys got...

skanji is in the giving mood!!! well, thank hofo!
1.888.936.7283

[skanji]

i just called and the lady had no freaking clue what i was talking about :( is this still offered in the GTA ?

Didn't follow step #3, eh?

[Johnny767]

I just got the deal on two lines, one V300 (already had one on the other line.)

I didn't have to renew my contracts, they stay as is.

Edmonton, Alberta

[BB88]

I just switched to the $25 1-year contract term...
Just called in, and told him I heard about this from a friend. And he said yes, it's a promotion.......then I got it. No trouble. :cheesygri

[llcooljayce]

Okay guys, I need an opinion. I called in for this and this is what I was offered. Keep in mind that I have been a Roger's customer since 98.

1. 6 month unlimited local calling but ONLY on a 3 year contract.
2. 200 anytime minutes with free evenings and weekends starting at 6.
3. Free caller ID for the term of the contract.

4. Package for advanced voicemail, 25 free text messages, 250kb of internet access.

#1 - 3 costs $25
#4 costs $9

The package does not include the $6.95 access charge.

She did not mention any plan to get the v300 for free but offered 2 other crap phones:

LG 4010
Nokia 3120

What do you think of this plan and can I do better by calling back??? Thanks

Jayce

[dtcanada]

What the hell is with you guys and being SUPER nice?? I called them and yelled at them for ripping me off all these year.. and the woman offered me the plan without any additional contract.. my 2 yrs contract will expire in 1 month, and I told them.. as soon as it expire, I will cancel this cell anyway.. but just for the fun of it, give me the new plan!! and I got all i need WITHOUT being NICE AT ALL.. if anything, they pissed me off for charging me 5 buck more for Caller ID for the past 23 months..

[skanji]

Okay guys, I need an opinion. I called in for this and this is what I was offered. Keep in mind that I have been a Roger's customer since 98.

1. 6 month unlimited local calling but ONLY on a 3 year contract.
2. 200 anytime minutes with free evenings and weekends starting at 6.
3. Free caller ID for the term of the contract.

4. Package for advanced voicemail, 25 free text messages, 250kb of internet access.

#1 - 3 costs $25
#4 costs $9

The package does not include the $6.95 access charge.

She did not mention any plan to get the v300 for free but offered 2 other crap phones:

LG 4010
Nokia 3120

What do you think of this plan and can I do better by calling back??? Thanks

Jayce


If you are ok with the plan, take it...

You will be rolling the dice if you don't. Chances are it will be put on your record that you called in the first place, which isn't a problem btw.

Call back tomorrow and tell them you are really disappointed with the offer you were given. At bare minimum, you will get the 6 months free. As for the phones, unfortunately, it doesn't look like you will get a better phone. If its any consalation, the v300 *probably* would have been refurbished...

Hope others read this one...

[llcooljayce]

Do you think that I could get a better deal tomorrow if I called back and asked them to cancel my service because:

1. The 'deal' the offered me is only saving me about $5 a month from what I get right now on an employee discounted price.

2. Fido offers a better suite of services for a better price (btw ... can someone give me an idea of Fido plans to throw at em?)

The plan they offered isn't bad but I am disappointed that I have to commit for 3 years for the 6 months of free local calling and the fact that she offered me 2 crap phones that would certainly not sell on ebay.

Cheers.

[llcooljayce]

btw ... 2 year commitment wouldn't be a big deal for me ....

[saw_mui]

well..i dont' know if anyone posted this but...

i got this plan a while back...not sure if they sitll offer the dame thing.....


however..........i signed a 3 year contract with them (i know i'm signing my life away)


therefore my plan is...


250 mins unlimited evening/weekend starting at 8
free caller id.... for 20 bucks

apparently extra 50 mins for a 3 years


a while back...my mom got this plan with a free t616 plus wavied admin charge of $35

[careh]

Not sure if they still offer any or all of the following - but it would not hurt to ask:

* 25 daytime minutes free per month for 1 year if you have auto-payment onto your credit card. I do it for 12 months then switch back to regular bill payments then 3 months later call them & re-apply it on the credit card for another 25 minutes free for 12 months.

* 25 minutes if you have your bill emailed to you. Dunno if this one is still offered.

* Second, 12'th and 24'th month free - this was some kind of plan they offered a few years ago - I'm still on it - so you might try saying 'a friend of mine told me about the plan he has....'

* My plan is $25 a month - 6 pm evenings, (I think 50 minutes daytime - I hardly use daytime minutes so it does not matter to me).

* I get another 25 daytime minutes (and I think 3 way calling, call waiting, call forwarding, caller id, detailed billing) for being a 'corporate customer' - all I had to do was fax in a paycheque stub ... once...

* They also have a 'tenure bonus' of 10 minutes a month for longtime customers. I've been with them for over 6 years.

* When they screwed up my billing for something like 3 months in a row I complained & got 400 incoming first minute calls for free.

Seems they have plans and special offers up the wazoo - they seem to offer them based on how hot the market is / whether they think you are going to cancel / and what phase the moon is at! :lol:

[chewan]

so... a bittersweet victory

i got the plan w/ unlimited evenings and weekends
$25
advanced voicemail package crap
2 months free
$7
phone
$25
fecking shipping and handling (aka put phone in box)/service fee
$35

however, the best part is my contract didn't expire until april 2005, and they only tacked on an extra 6 months to my contract. i tried to call back and score the 6-months unlimited deal, but she tried to push some crappy 40$ a month plan on me... so all in all, best part about this deal is that i can finally chuck this POS motorolla c333 out the window of a moving vehicle. thanks RFD

*EDIT* - called back again, and they tacked on another year with 6-months unlimited calling. it is COMPLETELY dependent on who you get. this was the third time i had called, each time i was able to slightly sweeten the deal!

[skanji]

Do you think that I could get a better deal tomorrow if I called back and asked them to cancel my service because:

1. The 'deal' the offered me is only saving me about $5 a month from what I get right now on an employee discounted price.

2. Fido offers a better suite of services for a better price (btw ... can someone give me an idea of Fido plans to throw at em?)

The plan they offered isn't bad but I am disappointed that I have to commit for 3 years for the 6 months of free local calling and the fact that she offered me 2 crap phones that would certainly not sell on ebay.

Cheers.

Dude, not trying to start a flame war here, but you gotta be shittin' me...

My point here is to help as many people here get a deal for a plan that they actually use.

The fact that Rogers is giving you '2 crap phones that would certainly not sell on ebay' in my eyes is hugely lame on your part....

Best of luck man - I hope Rogers takes you to the cleaners...

[Capitola]

Thanks to RN the original poster and Skanji for the instructions. I called them tonight (1-888-936-7283 worked, 1-877-764-3772 didn't work) and here is what I got: 3 years plan, $20/month, 200 weekday mins, 8pm evening and weekend free, added $8 for enhanced voicemail, $35 hardware upgrade fee waived.

[rn]

Thanks to RN the original poster and Skanji for the instructions. I called them tonight (1-888-936-7283 worked, 1-877-764-3772 didn't work) and here is what I got: 3 years plan, $20/month, 200 weekday mins, 8pm evening and weekend free, added $8 for enhanced voicemail, $35 hardware upgrade fee waived.

No prob capitola - as a newbie i'm excited! it's my first post that's got so much traffic! and skanji seems like you're pretty onto the rogers game:)
I agree with the being super nice and making conversation managed to get me a good deal..

I was wondering if the few people who posted that weren't rogers customers in the first place got the same deal?

Thanks!

[llcooljayce]

Dude, not trying to start a flame war here, but you gotta be shittin' me...

My point here is to help as many people here get a deal for a plan that they actually use.

The fact that Rogers is giving you '2 crap phones that would certainly not sell on ebay' in my eyes is hugely lame on your part....

Best of luck man - I hope Rogers takes you to the cleaners...


As if ... so you believe that over 6 years of service doesn't deserve a v300 especially if others are being offered it? My point is that if others are getting the phone why would I NOT try to get it ... this is RFD ... not trying to get it would be as you say 'hugely lame'.

And you had a v80 and received a v300 ... you're gonna tell me that you AREN'T gonna ebay it? Give me a break.

[dtcanada]

this is the corp. plan i got offered (new customer, havent had a cellphone for 2 years, was previously clearnet/telus customer and hated it)

$30 + system fees (so $37)

200 minutes weekday
unlimited eve/wkend
eve/wkend = 6pm to 8am
free call display
free Enhanced voicemail (35 msgs x 5 minutes long, 10 days)
discounted long distance ($0.15) USA/Canada

Good deal or can I do better? it's corporate so i'd be providing proof of employment, etc.

Dunno, it smells pretty good to me... experts opinion?


That is a so-so deal..

I got better plan for just $23 (corp plan with Ontario Hospital Association)

200 minutes weekday
Unlimited Everning and weekends (6pm to 8am)
10 cents per min long distance within Canada and USA
Free Enchanced Voicemail also (35 msgs x 5 minutes long, 10 days)
Free Caller ID
Free Call waiting
Free Call Forwarding
Per Second Billing
NO ACTIVATION FEE

[vicvic]

That is a so-so deal..

I got better plan for just $23 (corp plan with Ontario Hospital Association)

200 minutes weekday
Unlimited Everning and weekends (6pm to 8am)
10 cents per min long distance within Canada and USA
Free Enchanced Voicemail also (35 msgs x 5 minutes long, 10 days)
Free Caller ID
Free Call waiting
Free Call Forwarding
Per Second Billing
NO ACTIVATION FEE

Don't compare corp. plan with a plan that everyone can get..

[dtcanada]

Don't compare corp. plan with a plan that everyone can get..

Please read my post CAREFULLY as I compare my CORP plan with konfusion666's CORP plan.. Where did I say i compare my plan to those regular plan??? :|

[reqle55]

first off, don't take it as if I'm flaming against anyone....
BUT, this is hot deals section....for those who have corp deals, great, post it in the discussion forum....but as for hot deals, unless its available to everyone....don't boast about it! I'm sure you're very happy with your plan, but for us regular joes, we get what we can!!!!


Please read my post CAREFULLY as I compare my CORP plan with konfusion666's CORP plan.. Where did I say i compare my plan to those regular plan??? :|

[dtcanada]

first off, don't take it as if I'm flaming against anyone....
BUT, this is hot deals section....for those who have corp deals, great, post it in the discussion forum....but as for hot deals, unless its available to everyone....don't boast about it! I'm sure you're very happy with your plan, but for us regular joes, we get what we can!!!!


Did I butt in any of u guys conversation?? I was simply answering konfusion a question.. did I reply to any of u guys? Hell, if anything, I was trying to help u guys out.. I was the original poster of the $20 per month deal.. Did I get any thank for that?? :evil:


Originally Posted by konfusion666

Dunno, it smells pretty good to me... experts opinion?


On the similar subject.. I just called them a couple day ago.. and I found that they got this plan... seem pretty good to me..

$20 per month
200 anytime
Unlimited Everning and Weekend
Free Caller ID

[D-Sisive]

Thanks to RN the original poster and Skanji for the instructions. I called them tonight (1-888-936-7283 worked, 1-877-764-3772 didn't work) and here is what I got: 3 years plan, $20/month, 200 weekday mins, 8pm evening and weekend free, added $8 for enhanced voicemail, $35 hardware upgrade fee waived.

rn stole it from me, and i stole it from someone else on howardforums who probably stole it from someone else haha

i dont understand how some are you get recomitted to 3 year terms

all you had to do was a 1 year term for the refurb v300 $25 phones, or 2 year term for new v300 $99

and why are the lot of you bit ching about this...it all depends on the rep, u dont like the deal they throw u, call back and ask again, the whole point of the special phone# posted here is that its the retention dept, they will do anything to keep u with rogers

99% of the time when u call CR, u are not put on hold, they have enough ppl workin there to keep existing customers happy

if they tell u they cant do one thing, call back later and ask another rep

it'll always work out in the end, just be persistent

[tantalus]

Thanks for the posts folks :)

I've got just over 2 months left on my 2 year contract, so I think I'll wait a little bit before calling Rogers. Is it best to call them during the last month of the contract so that I could enter a new plan smoothly at the end of a biling cycle or should I wait for my contract to be well and fully done before calling?

Also, I'd like to add my wife to my plan. I've already got a phone and inactive sim card for her to use. I think it's usually around $15/month for a second person. Do you think I should wait to add her when I call about changing plans or can I add her now and just bump her onto the new plan when I make the change?

thanks

[pjwws]

bump for rogers

[tantalus]

bump for rogers

bumping things that are already at the top of the first page is unnecessary.

[mjdavila]

I just called this morning and hooked this up...

At first I thought I was speaking with CR but the idiot didn't know what he was talking about - finally I realized it was CS.

Oh well - got me transferred over and switched to this plan..

It's pretty much the same as my corporate plan right now (20$ 150min e/w @7 + 5(call display) except I get 50 more minutes and Evn at 6pm for the same price! woowee! :)

And a wicked phone for 25 dollars!.. Well.. 60.

Oh well.

:)

[skanji]

If you folks are happy with the deal and feel like throwing something my way AND have a 2005 Entertainment Book, send me a PM.

There is one coupon I want that I'm sure you won't mind tossing my way! PM ME!

(Let the flames begin!)

[Capitola]

rn stole it from me, and i stole it from someone else on howardforums who probably stole it from someone else haha

i dont understand how some are you get recomitted to 3 year terms

all you had to do was a 1 year term for the refurb v300 $25 phones, or 2 year term for new v300 $99

and why are the lot of you bit ching about this...it all depends on the rep, u dont like the deal they throw u, call back and ask again, the whole point of the special phone# posted here is that its the retention dept, they will do anything to keep u with rogers

99% of the time when u call CR, u are not put on hold, they have enough ppl workin there to keep existing customers happy

if they tell u they cant do one thing, call back later and ask another rep

it'll always work out in the end, just be persistent


Let me elaborate. The offer was for 1 year plan. I changed to 3 years to get the 250 mins/month (instead of 200 mins). I have been with Rogers cellular since 1991. I don't see myself changing company in the near future, therefore decided on the 3 years plan. Within these 3 years, if there is a better plan offered by Rogers, I could still switch to it. One thing I forgot to add is, I get call display in this plan. If you and your partner want to have this plan, both of you could share the 200/250 weekday mins in one bill and get $5 off. You have to ask for it.

[Johnny767]

How on earth did Rogers get so many refurbished V300's. Are they THAT bad a phone. My son has had one for 6 months or so and it's be sent in twice for the camera not working.

[dealers]

Is the Retension number the same as 1-888-936-7283?


That retension plan is amazing $20 and no SAF!!! Got to get that, can anyone confirmed this? Thanks.




Hi, my two years contract with Rogers Wireless in July. Can you please tell me the number to call the Retension Department.

Is the Retension number the same as 1-888-936-7283?
Thanks.

[saw_mui]

Thanks for the posts folks :)

I've got just over 2 months left on my 2 year contract, so I think I'll wait a little bit before calling Rogers. Is it best to call them during the last month of the contract so that I could enter a new plan smoothly at the end of a biling cycle or should I wait for my contract to be well and fully done before calling?

Also, I'd like to add my wife to my plan. I've already got a phone and inactive sim card for her to use. I think it's usually around $15/month for a second person. Do you think I should wait to add her when I call about changing plans or can I add her now and just bump her onto the new plan when I make the change?

thanks

u don't need to wait for ur plan to be over......u can still change to that plan we're all talking about. u can try to get the phone too if u want, c if their nice enough to give it to u...cuz it uses ur upgrade (24 months). and u can't do add a phone on this plan i think plans needs to be over 25 buck or sumthing like that to do it.

[ali2908]

Quick question, does it matter how long do you have left on your current contract? I had a 2 year contract, that is expiring next August. Can I still get on this deal?

[mtevie]

Just keep in mind that the V300 has no Infrared and no Bluetooth!

[skanji]

Quick question, does it matter how long do you have left on your current contract? I had a 2 year contract, that is expiring next August. Can I still get on this deal?

yes. as long as you renew...

call and find out. no harm in calling...

REMINDER, THE 6 MONTH DEAL ENDS ON SUNDAY!!!

[saw_mui]

Quick question, does it matter how long do you have left on your current contract? I had a 2 year contract, that is expiring next August. Can I still get on this deal?


I say go try it, my friend got it and his contract ends in june or july and he got it

[skanji]

REMINDER #2:
(supposedly) The 1171 deal ends on Sunday too!!

GET GOING GUYS!!

All of the information you could possibly need is in this thread - if you are even remotely interested in a cell phone, now is seriously the time to buy...

Have fun!

[mrl14]

Just switched 2 plans.

I don't want to complain much here :), but they really rip you off on voicemail.

Another $8 for voicemail and it adds up as

$25 + 6.95 + $8 + tax! :)

[silverEl]

I just phoned.....Got 2 lines renewed

1 Yr Contract

$25
200 minutes (by the minute only)
Unlimited weekday from 6PM
Unlimited weekend
Caller ID

Also got the Refurbished V300 for $25 + $35 admin fee. for both accounts.


I'm happy.

[McLaren]

Called last night and got this deal too. I was paying 25 for 200 mins only, and nothing else, so it was a no brainer to move to this plan... 1 yr contract. Mine was ending in may. So new contracts starting in november.

[napasah]

I just called....deal was offered to me no problem, but the rep said that the 2 year plan has to me added on to my existing term. So my contract ends in March 2005, and if I add the plan it will take me to March 2006 or March 2007. Is this normal or should I just phone back?

[jon604]

called and they would want you to do 2yrs but can push them for 1 yr and free call id good till end of contract. :( Had to give up my corporate plan for $5 more but starts at 6pm rather than 7.
They offer a new v220 for $79. Anyone know how this phone compares to the v300??

[djrhyme]

SUCCESS!!!!!
:cheesygri

I have 2 phones and this what I got!

I renewed on 2 years term:

1st Phone:

6 months unlimited calling effective NOV 1, 2004 TO APR 30, 2005
200 free anytime minutes (but this won't really matter until after Apr 30, 2005)
Unlimited evenings and Weekends from 6pm to 8am
Voice mail: $5
Free Caller ID/Call Forwarding/ 3-Way Calling

2nd phone:
1 month Unlimited calling
200 Anytime Minutes
Unlimited evenings and Weekends from 6pm to 8am
Free Caller ID/Call Forwarding/ 3-Way Calling

Al in all: $59.90 + tax for two phones with lotsa services!!!!

I also took advantage of the phone upgrade and went with the V300:
$25 Refurbished V300
$35 Admin Fee

I was very polite and the girl went out of her way to offer me the unlimited minutes!

Thanks to the poster!!!! :cheesygri

[mrclone]

I called them up yesterday and the lady offered me

$25
200 daytime minutes + 50 bonus minutes
unlimited evening / weekends starting at 6
caller ID

I had just recently renewed (renewed in August) on a corporate plan over to this plan. The corp plan I was on was a 3 year deal, and by switching over to 1171 only extended it 3 months!

Maybe that info will help someone out :)

[Neb]

Called it up yesterday and today. Changed 3 accounts over.
All three gave me slightly diff offers..
I didn't get anything more than the plan though, but the phone (v300) one said you need to be on a 2 yr plan to get it 25 bucks, one said 1 yr, and the otehr one says i am not 24mos yet and will not give me a discounted phone.

It really depends who you get, and how willing they are to give you an offer. I end up getting only 1 V300, and they would not budge on the 35 dollar admin fee.

Overall I am happy, but it's good to hear that alot of other ppl are getting more than the plan.

[Pro]

called and they would want you to do 2yrs but can push them for 1 yr and free call id good till end of contract. :( Had to give up my corporate plan for $5 more but starts at 6pm rather than 7.
They offer a new v220 for $79. Anyone know how this phone compares to the v300??

Here's a review of the V220

http://reviews.cnet.com/Motorola_V220/4505-3504_7-30893929.html?subj=Motorola+V220&part=rss

[Sgt_Strider]

Just curious, what if I am already on a corporate plan? Is it possible to switch over to the 1171 even when I have been on it for only 2 months and I signed a 3 year contract? I'm willing to start fresh again just for that...

[dtcanada]

Just curious, what if I am already on a corporate plan? Is it possible to switch over to the 1171 even when I have been on it for only 2 months and I signed a 3 year contract? I'm willing to start fresh again just for that...

Yes you can.. just call 611 from ur phone.. they do the rest..

[Pro]

Yo I just tried getting up on this plan. The lady offered me 200 weekday minutes with unlimited eve at 6pm and unlimited weekends with free caller ID for 25! Cheaper and better than what Im getting now. So she tries to switch me over and comes back telling me that she can't do it and she has to do a follow up on my account on why it won't process and she'll get back to me on Tuesday! WACKNESS! I said, by then the promo will be over!! So far, no luck for me. This really sucks. I need a new wireless provider!

[mrken]

Somewhat a sidetrack, but still related: can you download the photos from the V300 directly to the computer, or do you need to send it via Rogers? If the former applies, does it include the cables?
And can this be unlocked easily? Free, or with a cable?

My Nokia 3595 doesn't work anymore, so I will be calling them to see whether they will replace that or just give me the V300. :cheesygri Which is better? I like the 3595's battery life, but the camera and clamshell design seems good.

Argh!! Just found out that the V300 and V600 has a 1.23 W/kg SAR rating! Noooo! My brain! I guess the speakerphone would be good. :cheesygri And the V300 and V600 has the same FCC numbers!

When you hack the V300, do you get the bluetooth functions too?

[saw_mui]

Somewhat a sidetrack, but still related: can you download the photos from the V300 directly to the computer, or do you need to send it via Rogers? If the former applies, does it include the cables?
And can this be unlocked easily? Free, or with a cable?

My Nokia 3595 doesn't work anymore, so I will be calling them to see whether they will replace that or just give me the V300. :cheesygri Which is better? I like the 3595's battery life, but the camera and clamshell design seems good.

Argh!! Just found out that the V300 and V600 has a 1.23 W/kg SAR rating! Noooo! My brain! I guess the speakerphone would be good. :cheesygri And the V300 and V600 has the same FCC numbers!

When you hack the V300, do you get the bluetooth functions too?


well....the v300 and the v600 is different....the v300 doesn't have bluetooth, hence the price difference...as well the lag time between taking pictures and all is faster with the v600

u need a data cable for the v300 to get the photos on the computer or the way of sending to the email etc (which would cost u $$$$)

3595 is what we call a candy bar phone...if u like those phones y don't u go for the 3120 or wait a bit...the 3220 is comin' out next month and so is the new samsung with the camera at the front

if ur phone is broken they would check usually if ur phone is able to upgrade (24 months). then u can get phone cheater that way, eg 3120 for 10 bucks + the admin fee. the v300 for 25 bucks that ppl were talking takes it as ur upgrade.

[mrken]

well....the v300 and the v600 is different....the v300 doesn't have bluetooth, hence the price difference...as well the lag time between taking pictures and all is faster with the v600

u need a data cable for the v300 to get the photos on the computer or the way of sending to the email etc (which would cost u $$$$)

3595 is what we call a candy bar phone...if u like those phones y don't u go for the 3120 or wait a bit...the 3220 is comin' out next month and so is the new samsung with the camera at the front

if ur phone is broken they would check usually if ur phone is able to upgrade (24 months). then u can get phone cheater that way, eg 3120 for 10 bucks + the admin fee. the v300 for 25 bucks that ppl were talking takes it as ur upgrade.
Thanks for the information! I wonder how much the cable is... Maybe I can build my own... Is it via USB?

Actually, I like flip phones, then clamshells, and then candybars. Don't think they make flip phones anymore. :(

Which would be a better deal? Getting the 3595 repaired/replaced for free or paying $25 for a refurbished V300? The only thing I don't like about the V300 is the battery time. The 3595 can last for over a week between charges. What is the mAh rating on the V300 stock battery?

Thanks you in advance!

[Tsukagi]

I just signed up to a rogers contract yesterday...do you think they'll offer me this deal if i renew for a 2 yr contract? :D ;)

I tried to get it today, but the guy was giving me crap...how do i know?
b/c i helped my g/f get this deal....her original 1 yr contract was ending in dec. She signed up for another 2 yr contract starting in Nov. (wasn't eligible for the $25 v300 either)

I know i'm really pushing it w/ trying to get a deal like this after being signed up for only a day..but hey, like somebody said earlier...can't hurt to try, right.
..it's only a phone call.

[bboy_random]

I just signed up to a rogers contract yesterday...do you think they'll offer me this deal if i renew for a 2 yr contract? :D ;)

I tried to get it today, but the guy was giving me crap...how do i know?
b/c i helped my g/f get this deal....her original 1 yr contract was ending in dec. She signed up for another 2 yr contract starting in Nov. (wasn't eligible for the $25 v300 either)

I know i'm really pushing it w/ trying to get a deal like this after being signed up for only a day..but hey, like somebody said earlier...can't hurt to try, right.
..it's only a phone call.

please keep us informed on what happens, as thats what i was planning on doing :p

[CSR]

You are my hero...

i would never have the guts to do this...

I just signed up to a rogers contract yesterday...do you think they'll offer me this deal if i renew for a 2 yr contract? :D ;)

I tried to get it today, but the guy was giving me crap...how do i know?
b/c i helped my g/f get this deal....her original 1 yr contract was ending in dec. She signed up for another 2 yr contract starting in Nov. (wasn't eligible for the $25 v300 either)

I know i'm really pushing it w/ trying to get a deal like this after being signed up for only a day..but hey, like somebody said earlier...can't hurt to try, right.
..it's only a phone call.

[aquariaguy]

Aww, i got shotdown and i've had pay-as-you-go for 2 yrs :( Oh well she was nice about it.

My brother got it.

200 minuites
unlimited weeknight/weekend
free caller id

but he didn't get free voicemail and had to pay $8 for it or something. Boo.

[saw_mui]

I just signed up to a rogers contract yesterday...do you think they'll offer me this deal if i renew for a 2 yr contract? :D ;)

I tried to get it today, but the guy was giving me crap...how do i know?
b/c i helped my g/f get this deal....her original 1 yr contract was ending in dec. She signed up for another 2 yr contract starting in Nov. (wasn't eligible for the $25 v300 either)

I know i'm really pushing it w/ trying to get a deal like this after being signed up for only a day..but hey, like somebody said earlier...can't hurt to try, right.
..it's only a phone call.


ok the guy with the gf? ur gf didn't get the v300 cuz she's not with her hardware for 24 months which is the upgrade eligibility. if u get an early upgrade its 10 bucks per month to the date ur eligble.

u can't get it with the new plan, their give u a lot of **** cuz ur a new customer..another thing is.....say ur plan is a 45 bucks one...u can't degrade ur plan until its gone through 6 billing cycles. but u can always move up anytime

[saw_mui]

Aww, i got shotdown and i've had pay-as-you-go for 2 yrs :( Oh well she was nice about it.

My brother got it.

200 minuites
unlimited weeknight/weekend
free caller id

but he didn't get free voicemail and had to pay $8 for it or something. Boo.


pay as u go is different with rogers. even if u want to change back to a contract or month to month plan u need to cancel ur pay as u line for..or pay i think 25 bucks to keep the number

if ur bro wanted another 50 mins ..(250 mins) he could have sign up for 3 years with them

[donaldtin]

This deal is called MAX AIR plan, it's one of the retention plan.. just call them and ask for it.. i believe u have to sign a 2 yr contract on it... lots of my frd got it with no problem. Starts at 8pm for the evening

Aww, i got shotdown and i've had pay-as-you-go for 2 yrs :( Oh well she was nice about it.

My brother got it.

200 minuites
unlimited weeknight/weekend
free caller id

but he didn't get free voicemail and had to pay $8 for it or something. Boo.

[dech302]

FYI

I got this plan a few days ago:

Evenings start at 6, weekends free
200 daytime mins, call display
2 months of that voicemail, internet, txt messaging crap
V300 for 25 plus 35 for administration charge
15 off admin charge if I forgo the 3 months of unlimited local calling
1 year contract, not 2 or 3 like some of you guys

Called back today and got another Rogers CSR, told him I was never offered the unlimited local calling for 3 months like my friends, so he gave it to me and told me I was also entitled to a free hardware upgrade if i signed up for a two or 3 year plan (phone would be cheaper with a 3 year plan) plus I would get a $75 credit. However the second phone I would get would also have a 35 admin tagged to it.

E.g. 2 year plan with V220 is $99 + 35 admin - 75 credit = 60 dollars

or 2 years plan with Nokia 3120 for 50 + 35 admin - 75 credit = 10 dollars

So for 55 bucks I would get two phones :lol: (a refurb V300 for 25+35-15=45 and a new Nokia 3120 for 10)

Not bad, someone could also sell the second phone quite easily. I would recommend the Nokia since it can be unlocked remotely using any DCT4 software (which can be found for free). Easy to sell on EBay

The V300 can be unlocked for 30 Canadian

[champ91]

FYI:

To change settings on the V300 or most of the other motorola phones, you need a usb cable and the motorola phone tools. Make sure update to the newest version or else it won't recognize your phone. You can change pictures and rintones, etc.

The software can be downloaded online.

[dtcanada]

FYI:

To change settings on the V300 or most of the other motorola phones, you need a usb cable and the motorola phone tools. Make sure update to the newest version or else it won't recognize your phone. You can change pictures and rintones, etc.

The software can be downloaded online.

I have a motorola c350, where can I download the software?

[B0000rt]

FYI:

To change settings on the V300 or most of the other motorola phones, you need a usb cable and the motorola phone tools. Make sure update to the newest version or else it won't recognize your phone. You can change pictures and rintones, etc.

The software can be downloaded online.

Not to mention the data cable for the V300,600, 60,66 etc are a penny on ebay...

[gti303]

does this offer expire anytime soon? i think i read somewhere it expires today, but whatever # i call i can't get a hold of anyone.

[DumasF]

does this offer expire anytime soon? i think i read somewhere it expires today, but whatever # i call i can't get a hold of anyone.

The 6 month unlimited local calling thing was supposed to end today, but it has been extended until Nov 4th. As for the $20 retension plan thingy, I don't know.

[sully]

The 6 month unlimited local calling thing was supposed to end today, but it has been extended until Nov 4th. As for the $20 retension plan thingy, I don't know.
Good to know, thank you! I will be calling tomorrow. :)

[cmx1o1]

is it possible for a new customer to get this plan or something similar?

[dtcanada]

is it possible for a new customer to get this plan or something similar?

Yes.. Just "remind" them..

[conan]

(Repeat after me...)
1) Call 1-888-936-7283
2) Be super nice.
3) If you don't get what you are looking for, call back to a maximum of 3 times.
4) Report back here

My contract is due next month, and I just phoned Rogers today, realy nicely.
The lady said the 1171 is still there,
but she refuse to offer me anything other than the plan
and the refurb V300(90 days warranty) for 25 + 35 (S&H) + TAX
(a new one is 39 bucks more but come with 1 year warranty).

No 3 Months Unlimited Local Calling,
No free VoiceMail
The 35 S&H is not deductible.
And it has to be on 24 month renewal to get the refurb V300.


She said if my friend gets anything better than she offers
I have to give her my friend's number and she will look it up and
give me the same offer.

Can anyone who get this deal PM me your number please?

[skanji]

My contract is due next month, and I just phoned Rogers today, realy nicely.
The lady said the 1171 is still there,
but she refuse to offer me anything other than the plan
and the V300 for 25 + 35 (S&H) + TAX

No 3 Months Unlimited Local Calling,
No free VoiceMail
The 35 S&H is not deductible.
And it has to be on 24 month renewal to get the refurb V300.


She said if my friend gets anything better than she offers
I have to give her my friend's number and she will look it up and
give me the same offer.

Can anyone who get this deal PM me your number, please?

Call back and talk to a new operator. Folks, if you don't get what you are looking for, call back and speak to someone else. If it fails after you have tried 3 times, evaluate whether or not you wish to take advantage of the offer...

[conan]

Call back and talk to a new operator. Folks, if you don't get what you are looking for, call back and speak to someone else. If it fails after you have tried 3 times, evaluate whether or not you wish to take advantage of the offer...

You are right.
I just phoned back and the guy agree to give me
the plan and the phone on a 1 year contract.
Not as good as what the other guys got,
but I am happy with this one.

[skanji]

Congrats! Now, if you have an entertainment book for 2005, PM me...there's ONE coupon I want!

For the others who have benefitted from this deal and have an entertainment book for 2005, pm me, will ya???

[HowEver]

FYI:

To change settings on the V300 or most of the other motorola phones, you need a usb cable and the motorola phone tools. Make sure update to the newest version or else it won't recognize your phone. You can change pictures and rintones, etc.

The software can be downloaded online.

To change the settings? No. The phone has these little buttons and menu items for that (!).

You mean to upload or download pictures and ringtones, flash or flex the phone, etc. For that you need a cable, right?

[HowEver]

Not to mention the data cable for the V300,600, 60,66 etc are a penny on ebay...

What is the real cost for this (you know, like with shipping and everything)? Are there local (Toronto, for example) ways to get these cables inexpensively?

[Pyro]

the cable costs 2 cents, but teh shipping is 8-10 US
thats where they actually make money (in reality it does not cost this much to ship)

[wlee]

My contract is due next month, and I just phoned Rogers today, realy nicely.
The lady said the 1171 is still there,
but she refuse to offer me anything other than the plan
and the refurb V300(90 days warranty) for 25 + 35 (S&H) + TAX
(a new one is 39 bucks more but come with 1 year warranty).

No 3 Months Unlimited Local Calling,
No free VoiceMail
The 35 S&H is not deductible.
And it has to be on 24 month renewal to get the refurb V300.


She said if my friend gets anything better than she offers
I have to give her my friend's number and she will look it up and
give me the same offer.

Can anyone who get this deal PM me your number please?
just called, they said new v300 is $209 for 2 year term :twisted:

[skanji]

just called, they said new v300 is $209 for 2 year term :twisted:

let me guess, you didn't call back did'jya?

[sully]

I just called in five minutes ago as a 2-year regular customer on the old corporate plan. Here's the plan information I was given:

- 1171 plan is no longer available.
- $25 for 100 anytime minutes, free eve/weekends. No call display or voicemail. Evenings start at 8 PM.
- $30 for 100 anytime minutes, free eve/weekends. No call display or voicemail. Evenings start at 6 PM.

Just a heads up to those looking to negotiate. My next call in will also be polite. If it takes a third try, things are going to heat up. ;)

[skanji]

As mentioned a couple of pages ago (on Friday), plan 1171 is no longer available as of today...

The free 6 months of local calling is available - but today is the last day.

Congrats to those who got it...

[mjdavila]

I got it a few days ago, but I hear a lot of people got better deals than I.

I spoke with a lady who said if I could provide a number of someone who got half or all off the 35$ charge off, or unlimited 3/6 months or free VM- they'd match it.

Is anyone willing to PM me to help a poor guy out? :)

Thanks.

[mcmc]

My friend called today around 2pm. He still manage to get the following,

$25 per mth.
200mins anytime.
unlimited after 6pm weeknight and unlimited weekend.
Call display include.
1 year contact since he didn't get a phone upgrade.

He did not get the first 3 mths unlimited local calling.

As for myself,
I called on Friday to get the deal and they wavied the Shipping charge on the phone for me and include the first 3 mth unlimited local calling. I guess since my orignal plan was experied 2-3 mths ago.

[gti303]

ok i called at 1, and the guy said the plan is available till nov 30th, but on a 2yr renewal, then i called back at 145, and a guy was a complete jerk "tel number? postal code? name? what do u want?" ... "no there is no such thing ever that would include caller id..." what an ass...I was totally nice too.

[budda]

I was told by Rogers representative that not every account qualified for this
offer (criteria is not known) .She was actually surprised when I mentioned
"retention plan".I think you gotta be persistent.

[skanji]

Folks - it can't be said enough...

KEEP CALLING BACK!!! Don't worry about the reps that are jerks - call back...

PLAN 1171 available until end of November...get it before Christmas folks...

[wlee]

Folks - it can't be said enough...

KEEP CALLING BACK!!! Don't worry about the reps that are jerks - call back...

PLAN 1171 available until end of November...get it before Christmas folks...
skanji is right, i called back again, the new v300 costs you $99 + $35 (S&H), the earlier rep told me it's $209 :lol:

[EveryLurker]

yo someone help me out here..

i called today and here is what i got

$20
200 min weekday
8pm evenings/weekends
free caller ID
2year contract
$25 refurbished v300
$30 admin fee
3 months unlimited calling..

i really wanted free voicemail.. but i had to sign up because i thought that today was the last day .. ugh is there any way to modify the plan to get free vm or not?

[skanji]

yo someone help me out here..

i called today and here is what i got

$20
200 min weekday
8pm evenings/weekends
free caller ID
2year contract
$25 refurbished v300
$30 admin fee
3 months unlimited calling..

i really wanted free voicemail.. but i had to sign up because i thought that today was the last day .. ugh is there any way to modify the plan to get free vm or not?

Voicemail will be tough to get...

FYI, you will be able add evenings starting @ 6pm for $5 more if you want...

Try getting that $30 admin fee lowered too....

Nice job!

[OrcKiller]

....
As for myself,
I called on Friday to get the deal and they wavied the Shipping charge on the phone for me and include the first 3 mth unlimited local calling. I guess since my orignal plan was experied 2-3 mths ago.

Damit, I forgot to ask the CR to lower or waiv the shipping charge and the 3 month unlimited local calling. :(

Here is what I got for $25/month:

200 minuntes for weekday
6PM evenings/weekends
Free caller ID
1 Year Contract
$25 refurbished v300
$30 admin fee

This is still cheaper then my privious plan, so it's still good. :cheesygri

Thanks RFD. ;)

[OrcKiller]

Folks - it can't be said enough...

KEEP CALLING BACK!!! Don't worry about the reps that are jerks - call back...

PLAN 1171 available until end of November...get it before Christmas folks...

Will they give Plan 1171 to new or pay as you go costumers?

[EveryLurker]

"Voicemail will be tough to get...

FYI, you will be able add evenings starting @ 6pm for $5 more if you want...

Try getting that $30 admin fee lowered too....

Nice job!"

thanks

however i dont talk much so i would not need the 6pm evening..

the guy told me that with taxes and all.. the total would be $31.xx

which isnt bad because my corporate plan before was getting around 37.xx total

also if u guys start asking about "rogers better deal bundles".. u will get discounts off of your bills if u have 2 or more products with rogers

personally i have rog cable, internet, and now wireless.. so i will be getting 15% off all of them.. which is pretty much no tax.. but its better than nothing..

**also one more thing.. the reason why i took the two year plan is because caller id will stay free for me for 2 years at least.. when the contract expires.. you will have the same plan BUT you will have to start paying for caller ID which is 5 bucks alone.. that is what my rep told me.. i dont think he was bs'ing either..

[saw_mui]

however i dont talk much so i would not need the 6pm evening..

the guy told me that with taxes and all.. the total would be $31.xx

which isnt bad because my corporate plan before was getting around 37.xx total

also if u guys start asking about "rogers better deal bundles".. u will get discounts off of your bills if u have 2 or more products with rogers

personally i have rog cable, internet, and now wireless.. so i will be getting 15% off all of them.. which is pretty much no tax.. but its better than nothing..

**also one more thing.. the reason why i took the two year plan is because caller id will stay free for me for 2 years at least.. when the contract expires.. you will have the same plan BUT you will have to start paying for caller ID which is 5 bucks alone.. that is what my rep told me.. i dont think he was bs'ing either..[/QUOTE]


the bundles thing is ok...however u need to sign a two year contract min. that's the catch....that means...cable, internet and cell phone all on a 2 year contract. early cancellation charges apply. As well if ur already a vip member u get the 10% (which u already have) + the 15% rogers bundles therefore 25% off ur bill..

other thing, u don't have to have 2 things to get it....if u have cable and the cellular phone u can already get the deals..

[HowEver]

Be careful people when giving up your corporate plan. Some old plans included per second billing (as always, after the first minute). This feature alone will save you more than a major price reduction.

Still, the retention plans are great and if you do most of your calling after 6 p.m., wicked.

[pennysaver]

First - Thanks for posting the deal. We qualified for the plan and she was nice. Currently, we are paying $25 a month for 50 minutes and eve/weekends so the 200 minutes will be nice bonus.

Second - sad as it may seem - whats a good phone these days ...? V220??? We only use the phone once in awhile so we don't need all the features just a good phone with reliable service.

Thanks again!

[Capitola]

Nobody mentioned about the Sony Ericsson T637 phone. I had to paid 179.99 + tax to get a $50 mail in rebate. Anybody have experience with this phone? I was quoted $120 for the V300 (new). What is the hype with this phone?

[pennysaver]

Nobody mentioned about the Sony Ericsson T637 phone. I had to paid 179.99 + tax to get a $50 mail in rebate. Anybody have experience with this phone? I was quoted $120 for the V300 (new). What is the hype with this phone?


I was quoted $125 .. hmm have to try harder.

[EveryLurker]

my rep told me that the diff between the new and the refurbished v300

new -125 1 year warranty

refurb -25 4 months warranty

i was kind of worried a bit because some reviews that i had read online stated how the v300 gave some people alot of problems in that the phone froze up for them alot..

[champ91]

I have a motorola c350, where can I download the software?


go to www.motclub.com

it's in spanish so you might want to translate the site using google. Some links wont work if it's translated so you might want to open up two explorers.

Need more info then PM me.

[champ91]

To change the settings? No. The phone has these little buttons and menu items for that (!).

You mean to upload or download pictures and ringtones, flash or flex the phone, etc. For that you need a cable, right?

......that's kinda obvious right? :cheesygri

the software allows you to make certain changes that normall you woudln't be able to do with just the buttons. But the basics are, uploading rintones, pictures, copying phonebook, etc..

This program is called mobile phone tools, it'll actually show the phone that you have on the computer screen and you click certain buttons to change things. hard to explain.

[Acrossenger]

Called Rogers. I got $25 min plan with 3 years contract and a V220 for $159. The rep won't waive the shipping charge. He told me V220 is newer than V300

[wlee]

Called Rogers. I got $25 min plan with 3 years contract and a V220 for $159. The rep won't waive the shipping charge. He told me V220 is newer than V300
check rogers.com, new v220 with 3-year contract is ONLY $50 and free shipping plus $10 off if you order online, but keep in mind this is for new account, you will have to change your number. but $159 + shipping is kinda rip-off.

v200 has smaller LCD screen, guess that's why it's cheaper than v300.

[saw_mui]

the v220 is newer but its like a start of the 3 motorola phones (v220,v300, v600)

if u guys are willing to wait...rogres is comin' out with the v551...which would ..or looks like its gonna replace the v300..that new phone has bluetooth in there as well...and i think it was gonna b cheaper than the v600...

[saw_mui]

if u ppl look at the website for rogers.. the new phones are out as of today?
dunno if their out for upgrades yet.....

but motorola v551, samsung e316, nokia 3220

[raylao1]

Just Got off the phone with Rogers

For $25 I got

200 DT Min
Evening / Wkends starting @ 6PM
Caller ID
Voice Mail for a Yr

This is a 1 yr contract not a 2 / 3 Yrs.

Was able to get the V220 for $25 refurb. But unfortunatly they won't bulge on the $35 admin fees. :mad:

He did mention that this is on till the End of Nov.

[sully]

I got the same deal as raylao1 directly above me did. :) The exception was it seems like the refurb V300s may all be gone, and I didn't know enough about any other phones so I held off for now with the option of upgrading my phone later.

[wlee]

anybody knows why the *huge* difference different people are getting from rogers, even from different reps? maybe it's just the nature of wireless carrier business: rapid evolving, extreme competition etc, just name a few :|

[skanji]

I got the same deal as raylao1 directly above me did. :) The exception was it seems like the refurb V300s may all be gone, and I didn't know enough about any other phones so I held off for now with the option of upgrading my phone later.

Nice lady - I got her name and employee number so I could write a letter of praise to Rogers which I'll do tonight. XXXXXX, XXXXXX, #XXXXXXX- nobody get her in trouble. :)

Sully, I strongly advise you to remove the above information - specifically the name and number...

This is a *strong* suggestion - please remove the names and numbers of CRs...

[sully]

Sully, I strongly advise you to remove the above information - specifically the name and number...

This is a *strong* suggestion - please remove the names and numbers of CRs...
Yeah, on second thought I can't imagine this information being a positive for anyone involved.

[skanji]

Yeah, on second thought I can't imagine this information being a positive for anyone involved.

Thanks Sully...I know a couple of CSRs and believe me, they don't want their names out there...there have been major problems in the past including CSR's losing their jobs for people making false claims of things promised by certain CSR's simple because they got their name off of a forum.

Thanks again - that was really cool of you.

[dealers]

Okie, why do ppl still want plan 1171, while CAA promotion with bell seems to be really good.

1) $23 included SAF and Tax - Bell / CAA Offers
20 Unlimited local call with one number
Free voice mail
EW - starts 8pm

2) $35 included SAF and tax - Rogers Offers
200 Weekdays
Free adv voice mail
Free id
EW - starts 6pm

I want to switch to Bell now from rogers, it is just too much $12 different per months!!!! That's $144 saving per month!

Too bad I need to exit a 2-year contract - $200 fee.


What do you think about this?




Folks - it can't be said enough...

KEEP CALLING BACK!!! Don't worry about the reps that are jerks - call back...

PLAN 1171 available until end of November...get it before Christmas folks...

[konfusion666]

Okie, why do ppl still want plan 1171, while CAA promotion with bell seems to be really good.

CDMA sucks. used to use my mom's cell, which was Bell. switched her over to Rogers and got one for myself and my brother as well. previously had my own cell with Clearnet from '99 to '02.
reception with rogers is much better than both...

[skanji]

1) $23 included SAF and Tax - Bell / CAA Offers
20 Unlimited local call with one number
Free voice mail
EW - starts 8pm

2) $35 included SAF and tax - Rogers Offers
200 Weekdays
Free adv voice mail
Free id
EW - starts 6pm


Not sure how you arrived at $23 including SAF and Tax with Bell, but either way....the plans are very different. 20 unlimited local calls in one month? Evening at 8? If you are not planning to use your phone very much, that that could be the deal for you...

It ain't the deal for me, and as I suspect, probably won't be the deal that suits other people either...

[HowEver]

Okie, why do ppl still want plan 1171, while CAA promotion with bell seems to be really good.
...
I want to switch to Bell now from rogers, it is just too much $12 different per months!!!! That's $144 saving per month!
Too bad I need to exit a 2-year contract - $200 fee.
What do you think about this?

I think that anyone who thinks that they will save $144 *per month* switching from Rogers to Bell--when in fact they will save nothing--needs the kind of help that cannot be provided here.

btw with Rogers the maximum cancellation fee is $20 per month until the end of your contract to a maximum of $200. If you have one month left, it's $20, not $200, for example. But you can change your *plan* anytime after the first few months (when you should have had free calling anyway), and pay less that way for the duration, often less expensive than the $20 per month cancellation fee.

[OrcKiller]

Hi,

Has anyone recieve the $25 V300 yeat?

Still have not recieve mine yeat...usually it only take 3 days for Rogers to ship.

[wlee]

Hi,

Has anyone recieve the $25 V300 yeat?

Still have not recieve mine yeat...usually it only take 3 days for Rogers to ship.
i was told 7 to 10 business days. :confused:

[dech302]

Just received a call from Rogers and they are out of stock of refurb V300's and are now giving out refurb V220's

The stupid mother*@#kers at Rogers told me they are sending me a V220 instead, I was like I never agreed to that, cancel my plan. I was getting the same deal through my corporate plan with no contract, only month by month but I wanted the phone. No apologies or anything, love their customer service. :mad: :mad: :mad:

If anyone does get a refurb V300, you're lucky. I won't be getting mine and they won't be getting any more according to two reps that I spoke with, only V220's.

I had even called on the night of the 27th to get that deal, so if any guys got the phone by calling in after the 27th then they purposely screwed me and didn't bother to order the phone at the time I called and maybe a few days later.

[mjdavila]

I ordered mine Friday.. got mine today..

The front glass is stratched.. and the camera doesnt work...


are you saying that they are out and wont give me another one?

they better well replace it damn it!

[bobsackamano]

Just got off the phone with csr, no referb V300's left but offered a referb'd V220 instead. Yesterday the had the V300....oh well time to wait for the christmas deals I guess.

[pennysaver]

Sorry to tell you this but maybe it helps, I spoke to someone last night and they had the V300 refurb to sell me. CSR did say that they do not recommend the refurbed ones for long contracts.

OOps just read the previous post. I guess they sold them out.


Just received a call from Rogers and they are out of stock of refurb V300's and are now giving out refurb V220's

The stupid mother*@#kers at Rogers told me they are sending me a V220 instead, I was like I never agreed to that, cancel my plan. I was getting the same deal through my corporate plan with no contract, only month by month but I wanted the phone. No apologies or anything, love their customer service. :mad: :mad: :mad:

If anyone does get a refurb V300, you're lucky. I won't be getting mine and they won't be getting any more according to two reps that I spoke with, only V220's.

I had even called on the night of the 27th to get that deal, so if any guys got the phone by calling in after the 27th then they purposely screwed me and didn't bother to order the phone at the time I called and maybe a few days later.

[zzricezz]

I ordered mine Friday.. got mine today..

The front glass is stratched.. and the camera doesnt work...


are you saying that they are out and wont give me another one?

they better well replace it damn it!

dam that sound like the one I sent back..

[skanji]

Don't know why people would take a chance on refurbs...hopefully Rogers will take it back..

[dech302]

I ordered mine Friday.. got mine today..

The front glass is stratched.. and the camera doesnt work...


are you saying that they are out and wont give me another one?

they better well replace it damn it!


If they say the phone still works and won't take it back, then nuke the phone and say it stopped working

Nuke = 2-3 seconds in your microwave, internal ic's fried and caps blown, they will never know

[mjdavila]

If they say the phone still works and won't take it back, then nuke the phone and say it stopped working

Nuke = 2-3 seconds in your microwave, internal ic's fried and caps blown, they will never know

lol...

no i called and they say I can just send it back in the Purlator shipment bag they provide, but they'll only give me a v220..

Anyone got the scoop on that phone?

damn the v300 just looks so much better.. i really wanted it!

[sully]

Anyone have recommendations for a replacement for my trusty Nokia 8390 (http://www.nokiausa.com/phones/8390)? My tentative requirements:

- Something that can fit in a front pants pocket
- GSM 850 to take advantage of the new network
- Allows you to save multiple phone numbers to one name like the 8390 does. Why doesn't everyone do this?

[saw_mui]

you ppl shouldn't get the v220, i mean pay 25 bucks more and get the new one and the 1 year warranty on it.

[mr_yellow]

called in monday 1/11 night. switched over after a 2 year corporate plan.

1 year contract, $20
200 minutes WD
8pm WN
free WE
free call display

Also getting the 25(well, 60) dollar v300, and 5 dollar crappy vm. Tried asking for SAF bundle or free vm, but the CSR didn't budge.

ah well. I'm saving a total of 7 bucks a month. so it's not that significant (in my eyes). I'm going to see if i can wait a year and do a HW upgrade to a treo....

[dealers]

I still think the $20 (included SAF) is a great deals, I am still thinking about the deal, anybody want to take my contact of $23 with 200/ Unlimited EW begins 6, Free voice / id etc.



called in monday 1/11 night. switched over after a 2 year corporate plan.

1 year contract, $20
200 minutes WD
8pm WN
free WE
free call display

Also getting the 25(well, 60) dollar v300, and 5 dollar crappy vm. Tried asking for SAF bundle or free vm, but the CSR didn't budge.

ah well. I'm saving a total of 7 bucks a month. so it's not that significant (in my eyes). I'm going to see if i can wait a year and do a HW upgrade to a treo....

[Jeff146]

I'll take it off your hands

[mjdavila]

you ppl shouldn't get the v220, i mean pay 25 bucks more and get the new one and the 1 year warranty on it.

What's wrong with the v220 ?

It looks like a decent phone - but I haven't looked too much into it.

You mean to say that I can get it for 50 dollars new?

Isn't it 125 dollars and even then - you have to get the 2 year extension rather than 1 year?

[seefuthead]

so will all refurbs be in bad condition? i thought they means refurb like at least all the features work. will they send me a broken down fone? OH WAIT theres 3 month warranty. i wonder what theyll do when ppl birng them back for warranty

[EveryLurker]

im kind of worried now.. i just ordered a refurb v300 with the plan and signed for 2 years but the phone has not come yet.. i ordered it 01/11/2004

if the phone comes and it turns out like crap.. if i nuke the phone.. will they replace it with a new one.. ???

*** ALSO .. if u didnt get VM.. i just talked with a rep today and he gave me free VM for 2 months.. which is a promotion.. he said u can cancel the VM anytime without consequence

a

[OrcKiller]

so will all refurbs be in bad condition? i thought they means refurb like at least all the features work. will they send me a broken down fone? OH WAIT theres 3 month warranty. i wonder what theyll do when ppl birng them back for warranty


Try and sells it again as Refurb II: Revenge of the Crappy V300 ! ;)

[Johnny767]

My daughter got text msg this evening.......out of stock on V300's. I ordered it on Thursday the 28th.

Spoke to a very nice gal, she offered the V220 and waived the $35 fee.

The little lady is happy, so that means old dad is happy.

Standing by for further!

[mr_yellow]

I still think the $20 (included SAF) is a great deals, I am still thinking about the deal, anybody want to take my contact of $23 with 200/ Unlimited EW begins 6, Free voice / id etc.


huh? 23 dollars for 200 minutes free WE/WN starting at 6 with free vm and caller id??

that's an amazing plan!

I'm still not sure if anyone can get what I got but with SAF *included*. who got that?! and how?

[Lord Carnage]

Anyone know of anything going on out there now for Rogers for those of us who use MORE minutes?

My obligation expired in July, and I'm currently doing the 350 anytime for $40, free evenings and weekends, with per second and 6pm evenings. I also managed to get an 'add a phone' on that plan for my wife at the time I initially subscribed for their standart $15 (plus fees)...

Anyway, I'm considering using my phone for work now too, and while work will compensate me some $$$, I will need to 'up' my minutes... Anything particularly good going on now???

[mark_in_2k]

My daughter got text msg this evening.......out of stock on V300's. I ordered it on Thursday the 28th.

Spoke to a very nice gal, she offered the V220 and waived the $35 fee.

The little lady is happy, so that means old dad is happy.

Standing by for further!

Can anyone else confirm that the refurb V300 is out of stock at Rogers? I ordered mine on Thu (or Fri, can't remember exactly ;)). I havn't received any text msgs from Rogers saying that it's OOS.

[silverEl]

well i ordered 2 v300s on Friday. I only received one yesterday.

But the thing is i called in on monday and wanted to get a tracking #. got one tracking # but still have not got the other one ......they say it's still processing. or whatever.

so maybe it is OOS. but i did not receive any text msgs or phone calls about it.

The CSR did say that it takes up to 10 days for me to get the phone. so i'll be patient.

[HowEver]

Anyone have recommendations for a replacement for my trusty Nokia 8390 (http://www.nokiausa.com/phones/8390)? My tentative requirements:

- Something that can fit in a front pants pocket
- GSM 850 to take advantage of the new network
- Allows you to save multiple phone numbers to one name like the 8390 does. Why doesn't everyone do this?

The 3120 or 3220.

[saw_mui]

Anyone know of anything going on out there now for Rogers for those of us who use MORE minutes?

My obligation expired in July, and I'm currently doing the 350 anytime for $40, free evenings and weekends, with per second and 6pm evenings. I also managed to get an 'add a phone' on that plan for my wife at the time I initially subscribed for their standart $15 (plus fees)...

Anyway, I'm considering using my phone for work now too, and while work will compensate me some $$$, I will need to 'up' my minutes... Anything particularly good going on now???


get the 45 dollars one...700 mins unlimited evenings and weekends starting at 8

[saw_mui]

Anyone know of anything going on out there now for Rogers for those of us who use MORE minutes?

My obligation expired in July, and I'm currently doing the 350 anytime for $40, free evenings and weekends, with per second and 6pm evenings. I also managed to get an 'add a phone' on that plan for my wife at the time I initially subscribed for their standart $15 (plus fees)...

Anyway, I'm considering using my phone for work now too, and while work will compensate me some $$$, I will need to 'up' my minutes... Anything particularly good going on now???


for ur wife get her the 20 or 25 dolloar plan that everyone is talking about in this forum. u can split to individual plans (when u guys were on one plan before)

[TenzoR]

can I still get the $20 package with no SAF

don't really care about new phone since my Nokia 6590i still kicks arse in terms of RF compare to the newer wave of phones

i have two phones ...but will probaby just renew one depending on the deal

[saw_mui]

can I still get the $20 package with no SAF

don't really care about new phone since my Nokia 6590i still kicks arse in terms of RF compare to the newer wave of phones

i have two phones ...but will probaby just renew one depending on the deal


I don't know if ur able to get it...all the carriers got a lawsuit or whatever regarding it...the media was all over it...good luck if ur gonna try to get if off

[jlam83]

i just called and i got the plan hassle free!

$25. 1 yr plan
200 daytime
free evening / weekends
free caller ID
3 months free local call
2 months free voice mail

option for $35 Nokia 3220, LG 4015, or $60 for V220
didn't take them tho.

also bundled it with my other services for an additional 15% off.

thanks!

[power_stuff11]

jlam83,
Are you new rogers wireless customer?

I am currently with fido, have rogers cable tv.
Wondering if I'll be able to get the plan and bundle it with my tv

[hoyoto]

Hi, I am new to this board, I just called, and a nice gal switched my plan.

What I got is a new 2 year contract

25 Dollars for 200 Wkday / Unltd. Eve/Wkend starts from 6 PM
25 Minutes Monthly Reward ( I don't know what's this ,she just said it's free)
free Voice Mail
free Call ID

she said the refurbished V300 all gone last week. She asked me to take a brand new V300 for free but no first 5 months unlimited local calling.

plus , I only waive half of adm fee, so I have to pay 17.5.

Is this good? is there any other phones u guys suggest ? coz I am suck at choosing phones,lol. I am currently using my old Nokia 8390.

Maybe Rogers got some new refurbished phones this week.

any help?

[raylao1]

Maybe it is just me. But why are some people agreeing to sign up with a 2 / 3 yr contract.

I got the same deal with a 1 yr contract.

[mjdavila]

Hi, I am new to this board, I just called, and a nice gal switched my plan.

What I got is a new 2 year contract

25 Dollars for 200 Wkday / Unltd. Eve/Wkend starts from 6 PM
25 Minutes Monthly Reward ( I don't know what's this ,she just said it's free)
free Voice Mail
free Call ID

she said the refurbished V300 all gone last week. She asked me to take a brand new V300 for free but no first 5 months unlimited local calling free.

plus , I only waive half of adm fee, so I have to pay 17.5.

Is this good? is there any other phones u guys suggest ? coz I am suck at choosing phones,lol. I am currently using my old Nokia 8390.

Maybe Rogers got some new refurbished phones this week.

any help?

how did you get offered new v300 for FREE?

I was asking for that... or even for same as refurbished because the one they sent me is broken.

5 month unlimited? I didnt get offered any of that!

[wlee]

Maybe it is just me. But why are some people agreeing to sign up with a 2 / 3 yr contract.

I got the same deal with a 1 yr contract.
it's just after calling for 3 times, you still get 2-yr contract, they actually put some notes down regarding what was offered last time and the name of CSR, what can you do? :(

[hoyoto]

how did you get offered new v300 for FREE?

I was asking for that... or even for same as refurbished because the one they sent me is broken.

5 month unlimited? I didnt get offered any of that!

I just told her that she sounds hot. and Roger is good, Fido , Telus sux bla bla. ( someone mentioned b4)

and she said no more refurb V300, I said I want everything I can get for free,

then she ask me to hold, after 20 seconds. She said if I don't want the new phone , I can get 5 months free calling. If I want , she can give me a new V300 , but no free calling. I said OK. I' ll take it first, see is there any other good phone, then, I'll change.

How can I reduced the phone plan from 2 years to 1 year?

Which one is better? a new V300, or 5 months free calling? ( both with new 2 years contract)

thx

[saw_mui]

jlam83,
Are you new rogers wireless customer?

I am currently with fido, have rogers cable tv.
Wondering if I'll be able to get the plan and bundle it with my tv


u can get anything bundled as long as it is two of the items (rogers wireless, cabe tv or cable internet)

however, ur wireless has to be above 20 dollars and basic cable doesn't allow it....if u want u need to add another outlet for 6.95 to get it bundled..u would be signing a two year contract therefore each of the bundled items are on for 2 years. they garantee ur rate til the end of the two years.

[delta_zone]

v220 = crappy phone but got good features - camera - triband- speaker phone. fair reception and battery life.

v300 = good phone -sturdy... all the same features like the v220 + larger lcd screren. good reception.

x426 = v.good phone flip phone but does not have front display and does not have triband or camera. good reception.

lg4015 = good phone - same features as x426 but if i were u, id get the x426.

nokia 3120 is a good basic phone. dunno bout reception tho.

hardware upgrades = option for existing rogers customers who have been with rogers for 2+ years and want to upgrade their phone. phone prices are similar to the prices of phones for new activations.
if you want to do a hardware upgrade now, wait until christmas because there are new phones coming like the motorola v400, samsung e315 and also a $0 nokia camera phone.

[djrhyme]

Actually saw_mui...I was able to get the bundle no problem...I have basic cable, High speed internet and , of course, cellular with Rogers...its another 15% off all your bills!!!...I would suggest you just try and use skanji's method of politeness :cheesygri ...you will have to sign up for 2 years tho >:( ...good luck! :)

[dafunky1]

Ok...so I'm reporting in!

Here's what I ended up getting.

2 year contract

$25 – 200 min + unlimited evenings/weekends starting at 6pm
Free – 2 years of Call Display
Free - 3 months unlimited local calling
Free - 2 months of Enhanced VM, text messaging & internet
$125 - Brand new V300, shipping was waived (apparently they ran out of the refurbished phones)

This is after calling 4 times. The first 3 CSR's were quite rude...I almost decided to go Bell but caved.

[jm20]

STEPS TO CHANGE YOUR PLAN
1. BE polite
2. CALL 1 800 565 6009
3. GO TO CANCELATION
4. TELL THEM YOUR BILL IS VERY EXPENSIVE AND ASK IF THERE ARE ALTERNATIVES
6. Listen, and ask for the plan to be repeated again, and to calculate the savings for you... slowly agree with them :twisted:
5. Say Thank you and enjoy your savings. Mine was $17/month (~$250/yr)

STILL HOT!

[skanji]

STEPS TO CHANGE YOUR PLAN
1. BE polite
2. CALL 1 800 565 6009
3. GO TO CANCELATION
4. TELL THEM YOUR BILL IS VERY EXPENSIVE AND ASK IF THERE ARE ALTERNATIVES
6. Listen, and ask for the plan to be repeated again, and to calculate the savings for you... slowly agree with them :twisted:
5. Say Thank you and enjoy your savings. Mine was $17/month (~$250/yr)

STILL HOT!

Wow...we all sound like a broken record, eh??

But you forgot one important step...CALL BACK IF YOU DON'T LIKE THE OFFER!!!

[hoyoto]

I called 6 times, so tired. Final deal is this:

$25 2 year contract
200 mins weekday 6pm evenings/weekends----- 2 year
25 Bonus mins --------1 year(I'll call again, see if they can change to 2year)
free caller ID,fowarding, 3-way calling
free enhanced Voice Mail

A free brand new v300
$17.5 admin fee

They said V551 is not on the upgrade phone list, the best so far is v300.

So I'll take this V300, keep it for 30 days, see if they put V551 is the upgrade phone list. Then add some money to change that.

[ichpen]

Any good strategies for new Rogers subscribers. I'm on Rogers pay-go and none of the reps will budge under their standard posted plans. No good cell phone deals either.

Is it worth going to a Rogers store or am I SOL.

[rollen]

200 Daytime Minutes
Unlimited After 6pm-7am Weeknights
Unlimited After Weekends
Free Caller ID
$25 for the V220 and $35 for shipping.

You guys think I can do better?

[dech302]

200 Daytime Minutes
Unlimited After 6pm-7am Weeknights
Unlimited After Weekends
Free Caller ID
$25 for the V220 and $35 for shipping.

You guys think I can do better?


Yes you can but YMMV with each rep you talk to

I got the following:
200 daytime mins
unlimted evenings starting at 6pm
unlimited weekends
call display
3 months unlimited local calling
3 months of standard voicemail with 75 txt messages/month and internet
$25 for a refurb V220 (wanted a V300 but the ass$@les went OOS) and $35 admin fee
since they wouldn't waive the admin fee, they gave me a $35 credit to my account 35 (same as waiving the admin fee)
threw in an extra SIM card
and only stuck on a one year contract

Even if they offered me a free V300 I wouldn't lock into a 2 or worse 3 year contract, I'll just wait for FS's and BB's Christmas and Boxing day sales and get 10 phones, unlock them and sell them (Oh Oh I said a bad thing, I shouldn't resell things to make a profit, no one else here at RFD does that ;) )


FYI, the phones are not refurbed from Motorola, they have contracted them out to some company.

[wlee]

there should be one more refurb v300 available, i just returned mine, i wanna a bluetooth phone now :D

[raylao1]

it's just after calling for 3 times, you still get 2-yr contract, they actually put some notes down regarding what was offered last time and the name of CSR, what can you do? :(


They were trying to sell me 2 / 3 yr contract and I told them sorry not interested. Try using their competion as an example.

I just made up a fake plan that sounds reasonable from Telus and asked what can they do about it.

[Ducky]

i called up rogers and this is what i got:

3 year to get a NEW v220 for $50 ($100 - $50 MIR)
250 weekday minutes
unlimited weeknight and weekends, starts at 6pm
free call display for whole term
free call waiting for whole term
free 3 way conference for whole term

$25 monthly (plus all the other fees)

they waived the $35 admin fee since i signed the 3 year

[seefuthead]

if i choose to return my v300 will they refund me $60 dollars. or just the 25 from the phone?

[saw_mui]

well i just tried calling...them...and NO they aren't giving voice mail....and the person said...the person who gave it out got in a lot of trouble for it!!!!

said that i'm able to get whta i got already...the rogers to rogers free with my price plan

[wlee]

if i choose to return my v300 will they refund me $60 dollars. or just the 25 from the phone?
as long as the phone is not used, you get FULL refund, including $35 admin fee. :D

[Tyger]

WOW, what a sh*tty day for me today...above all the other things that didn't go right i get the "Call" from rogers telling me that:

1) Since i am only renewing for a one year contract, they are taking away my 3 months unlimited local calling. Apprently, the agent miss informed me about the offer. If should only be offered to 2 year contracts.
2) OOS on the V300 refurbs, had to "ask" for the v220 refurb and "ask" for $35 shipping fee waived. They didn't "offer", i had to ask in other word.

Roger's is REALLY pissing me off. Not just the fact that they are allowed to change what they originally offered me and what i agreed to at that time, i'm mad about all the times that i had to call in and adjust my bill when they over charged me.

If anyonehere has gotten in one the "Max Air" $25 plan on a 1 year contract renewal and still have a valid 3 month unlimited service, please post since i want to know if they are calling back everyone regards to the unlmited promo.

:evil: :evil: :evil: I'm still mad as hell!! :evil: :evil: :evil:

EDIT: Forgot to mention that my so called new contract does not take effect until my next billing cycle which would be later this Nov. This sounds more fishy as i put all the pieces together. Since i'm technically not under the new contract, they can take away or deny me of services. I still have a card up my sleeve to deal, i'll keep you posted.

Hope Roger's isn't patrolling this thread!

EDIT #2: Does anyone know an email address for anyone who works at Roger's Corporate office that would actually care and listen? Cause i have a major complaint that i want to vent.

[flame02]

Called today and this is what they offered me:

$25 V300 Cell
Unlimited Evenings 6pm - 8am
Unlimited Weekends
Free Call Display
Free Voicemail
+ 6.95 + .50 SAF AND 911
I'm gunna call again to see if tehy can wave the access fee!
1 year term ........ NEW PLAN TOO .. not switching!

Tell me if i can get better plz ... if so who did u talk to? ref #?

[Ducky]

you got free voicemail for the whole year?

how much is your plan?

$25 for a refurbished v300 right?

Called today and this is what they offered me:

$25 V300 Cell
Unlimited Evenings 6pm - 8am
Unlimited Weekends
Free Call Display
Free Voicemail
+ 6.95 + .50 SAF AND 911
I'm gunna call again to see if tehy can wave the access fee!
1 year term ........ NEW PLAN TOO .. not switching!

Tell me if i can get better plz ... if so who did u talk to? ref #?

[sully]

How are they still offering refurb V300s? Very odd.

[cmx1o1]

Called today and this is what they offered me:

$25 V300 Cell
Unlimited Evenings 6pm - 8am
Unlimited Weekends
Free Call Display
Free Voicemail
+ 6.95 + .50 SAF AND 911
I'm gunna call again to see if tehy can wave the access fee!
1 year term ........ NEW PLAN TOO .. not switching!

Tell me if i can get better plz ... if so who did u talk to? ref #?

wow, new customer and u were able to get this plan, i've tried 3times and still wasnt offered it :( what was your secret? i think im gonna try again

[Ducky]

ya, i asked about new activation with rogers...seeing if my sister can get similar plan....the woman said no...promotion is only for existing rogers customers...

[426Hemi]

I just called and switched to this deal:

200 minutes
weekends & evenings (6PM) free
call display
call forwarding
Motorola V220 $25 + $35 admin fee
1 yr plan

I asked about the V300, and the CSR said that they don't have any anymore, and seems like the V300's a gone for good, only V220 now. Also asked about getting the admin fee waived or at least waived by 50%, but she said they don't do that.

Thanks for the deal guys!!!! :D

[obi]

if you sign up for this plan and get a second phone, say the 3120...do you have to keep it and activate it or can you give it to a friend/sell it? does anyone know?

[saw_mui]

they wouldn't know what u did with it....when they send u phones..ur suppose to call it in and tell them ur imei number and all..u dont' need to do that....

[expergo]

i signed 2 of my lines onto this plan...

got my phones today and they were v600's. =))

[cat1020]

i signed 2 of my lines onto this plan...

got my phones today and they were v600's. =))


Is that the phone you ordered?? If not plz tell how you pulled that one off...

[expergo]

i didn't order this one... but it's what i got! =)

look brand new even though the maunal says refurbished.

[wlee]

i didn't order this one... but it's what i got! =)

look brand new even though the maunal says refurbished.
good for you :D

[OrcKiller]

i signed 2 of my lines onto this plan...

got my phones today and they were v600's. =))

Nice! ;)

How long have you been with Rogers Wireless and was your contract with them expire?

[expergo]

for a few years...

contract was to expire next dec.

i called back to see if i could get another phone since i signed 3 lines but just wanted 2 phones...and they said that they were probably out of stock of the v300's so sent me the v600's.

that's all. i wonder if anyone else got it too...

[mcmc]

for a few years...

contract was to expire next dec.

i called back to see if i could get another phone since i signed 3 lines but just wanted 2 phones...and they said that they were probably out of stock of the v300's so sent me the v600's.

that's all. i wonder if anyone else got it too...

Man... you are really lucky if you got the V600. the V600 brand new still sell for around $350 with hardware upgrade.
I wouldn't mind if they are out of the V300 and send me the V600 instead.

Still waiting from the mail.

[mr_yellow]

I call BS on those that say they got a v600 instead of a refurbed v300.

:twisted:

[obi]

well if anyone wants to get a second phone (3120) and then sell it to me let me know...i dont need the SIM card just the phone. PM me.

[skanji]

I call BS on those that say they got a v600 instead of a refurbed v300.

:twisted:

Ditto for me...

2 things though - if you got it, enjoy it. It is 100% possible that you will get a call from Rogers telling you that they made a mistake and you won't be getting a phone (it happened to me)

Secondly, for people reading this, do NOT expect this deal for yourself...someone somewhere is going to get nailed for that decision...

[seefuthead]

v600 looks similar to v220.

[seefuthead]

sorry for last post. add me into the new v600 owners club also. :D guess they ran outta v300 and v220.

[hoyoto]

today I called again to see if there any other bonus I can get.

After I telling CR Rogers is a good company, she offered me 3 months free txt message which I asked for whole term.

[Ducky]

so you are saying that you got a BRAND NEW v600...for just a ONE year contract....paying just $25 for the phone....on a $25 plan

is this correct?

sorry for last post. add me into the new v600 owners club also. :D guess they ran outta v300 and v220.

[Ducky]

so the phone is refurbished...v600

just that it LOOKS brand new...it's the inside that counts...not outside...=)

but refurbished products in general are brand new...they are usually returns or something was wrong with it...they fix it up...and redistribute...

how much warranty do they give you on these refurbished stuff? 90 day? 30 day?

i didn't order this one... but it's what i got! =)

look brand new even though the maunal says refurbished.

[seefuthead]

basically signs up for 20 dollar plan unlim even after 8 and wkend. asked for v300 for 60 dollars total. sent me a refurb v600 instead of refurb v300. looks pretty minty. i know the battery was used though cuz the contacts were marked. other then that its great. only 60 bucks 120 day warranty

[expergo]

one of my v600 had 20min on it..the other had an hour or so.

[EveryLurker]

hmm when i ordered the deal last monday... the dude said i was getting a refurb v300..

however.. does anyone think i can still change it to a v600..

[seefuthead]

how do u know how much its been used. is it the LIFE TIME? my life time is 1 hour if it is. plus in the manual it says rogers uses the phone to make calls and tests all buttons and makes sure its all perfect condition. this is a super burning hot hot hot hot deal.

[expergo]

yeah, you can pretty much tell by your lifetimer.


you can't call them and switch it. i guess it was just that one day and whoeever ordered that day got them since everythign else was out. i tried to get one more and they said they didn't know how it was possible they had refurbished v600's. they offered to give me a v220...that was about it.

[CSR]

called today.. plan is still going on.... $25 from 6pm or $20 from 8pm

[Ducky]

$60? i thought the refurbished phones were only $25?

basically signs up for 20 dollar plan unlim even after 8 and wkend. asked for v300 for 60 dollars total. sent me a refurb v600 instead of refurb v300. looks pretty minty. i know the battery was used though cuz the contacts were marked. other then that its great. only 60 bucks 120 day warranty

[seefuthead]

admin fee is 35 fone is 25

[dealtaker]

I call BS on those that say they got a v600 instead of a refurbed v300.

:twisted:
I call jackass on those who automatically assume the v600 people are BS'ing.
Why would they bother? To impress you?

[Mike_C]

I am not sure about the other, but I placed an order for the refurb. V300 on Oct 29 and still haven't receive it yet. So, I just called Rogers and was told my order didn't get process until the Nov 3 due to the shortage of the refurb. V300. And according to the CSR, the distribution center don't have any refurb. V300 left and therefore have shipped me a refurb. V600 instead, I shall be receiving it within the next few businnes day. :D

[Col127]

i think that rogers upgraded all the v300 refurbs to v600 refurbs due to lack of stock. i ordered mine last wk and called them today to see where it was. the guy said puralator had to go pick it up and he asked me if it was for the v600 so i said yup! :) so i should be getting it sometime next wk.

[skanji]

The fact that people are getting the refurb v600, is an AMAZING deal. Congrats to those who are getting it.

It's a sweet phone!

[Capitola]

i think that rogers upgraded all the v300 refurbs to v600 refurbs due to lack of stock. i ordered mine last wk and called them today to see where it was. the guy said puralator had to go pick it up and he asked me if it was for the v600 so i said yup! :) so i should be getting it sometime next wk.

Unless you are ordering something that is out of stock, they should send out your item the next business day. This mean if you call them the next day, you should be able to get a purolator tracking number from them. This way,
by tracking your item online, you will know where it is and when the item is "On vehicle for delivery".

[djrhyme]

This V600 thing is comfirmed! They are out of stock on the V300 so they are sending me a refurbished V600...I hope it is in good condition? I don't really see that much difference to V300 tho other than Bluetooth & Video clip mode...but hey I'm not complaining :D

I will post a followup...

[mr_yellow]

I call jackass on those who automatically assume the v600 people are BS'ing.
Why would they bother? To impress you?

Hey, there's plenty of screwballs out there making stuff up.

Don't you think it would be funny to create an expectation that no one will be able to get? Just reading forums about people bitching and moaning about not getting a 600 dollar phone for 60 and sounding like it was "deserved" would be halarious. (NOT that that's actually happening here.. But i'm just saying...)

There's no harm in being skeptical. We really shouldn't believe *everything* we read online.

[CSR]

****.. they can only offer me 2 yrs..... from today...

how do u get 1 yr

[reqle55]

I just got my V600 instead of the v300.....SWEEEETT!!!!!!!!!!!!!!
just got it from purolator!!!!!

[Theoneandonly]

I just called them this morning and I got the $20 no problem. The lady said that my caller display will start on the next billing cycle, which is Nov 30th. Is this the same for everyone? Cant you get it right away? Because of this post, I save $7 plus got free caller display, Thank you, guys, keep up the great work.

[expergo]

the plan should start on the next billing month.

[mjl_toronto]

I've called 7 times already and the best offer I could get was this:

$25 plan
200 daytime minutes
unlimited eve/weekend (from 6pm)
Free Caller ID
$100 for Nokia 3120 ($50 mail-in rebate)
$35 administartion charge for new phone
2 year contract

Funny thing is, the very first CSR offered me the same thing except with a free phone but now I can't even get that anymore!

The last CSR told me he won't offer me any deal unless I can prove to him someone else that got the deal (with name and cell #). Can somebody please please help me out? Anyone willing to PM me your name and cell# along with your plan? I'm hoping to get at least half of admin charge and maybe by-second billing and free phone. It would be even sweeter to get free voicemail. My plan is for Toronto.

I've been very friendly with all of them, even starting small talk with a couple CSR's. I've been with Rogers for over 2 years now and even had a previous cell phone with them (different account).

Thanks for your help!

[Keiichi]

Hey Guys,

First of all thanks to all of you!

Here's what I got

$25 dollar plan
200 min wd free we/wn starting at 6pm
free call display
Refurb. V220 for $25 and $35 shipping (ARGH couldn't bring that down)
1 year plan

furthermore, since I was getting the $9 essential value pack (call display, voicemail, text) They brought it down to the $7 pack since call display is free now. And of course you get 2 months free for signing on an essential pack.

Anyway, I asked for the v600 and they say they never saw it with this refurbished plan...but perhaps there was so little of them....

Anyway...keep you guys posted...and thanks again!

[Keiichi]

****.. they can only offer me 2 yrs..... from today...

how do u get 1 yr

1 year is for the refurbished phone
2 year is necessary for a new phone...

[Haris]

hey.. umm in the beginning of October is signed up for this deal on a 3 yr contract.

$25 mnth
250 weekday
unlimited evening/weekend (6pm)
free call display
free phone

now since i started last month it is still 35 mnths(2007) left on contract, so if i call to signup..m would they renew my 3 year so it'll be 3 years starting from the time i phone/next billing cycle.. or will they start the new contract after i have completed these 3 years so from 2007??? help will be appreciated.. thnx

[Col127]

Unless you are ordering something that is out of stock, they should send out your item the next business day. This mean if you call them the next day, you should be able to get a purolator tracking number from them. This way,
by tracking your item online, you will know where it is and when the item is "On vehicle for delivery".

thanks for the heads up. the guy at CR said that puralotor doesn't do pickups on sat/sun, so i should expect them to pick it up from rogers on monday, and expect deliver in the middle of next week sometime.

[jerryhung]

I searched and only 1 post regarding prepaid plan

Since I'm on prepaid now, I just called Rogers CSR and very nicely asked them
But the guy (Phil) said those deals are only for "Renewal" contracts, is he correct?

I'm asking b/c someone's selling his remaining 8-month contract with the same deal, but there's no V300/V600 of course. So wondering what I should do

thanks~

[yu130960]

I am not sure about the other, but I placed an order for the refurb. V300 on Oct 29 and still haven't receive it yet. So, I just called Rogers and was told my order didn't get process until the Nov 3 due to the shortage of the refurb. V300. And according to the CSR, the distribution center don't have any refurb. V300 left and therefore have shipped me a refurb. V600 instead, I shall be receiving it within the next few businnes day. :D

There seems to have been a really small window. My order was processed October 30, 2004 and was not sent anything. Call CSR who said same BS about running out of V300s and then when asked about the refurb V600 denied that they ever existed. Had to fall back to the V220 refurb and he waived the entire admin fee. Phone only costed me $25 shipped. It's amazing that I feel like I got raped on this deal, notwithstanding that I got the V220 for $25.

My deal is as follows:

Wife's existing phone
$25 = 200 anytime + free after 6pm + free callerid + 3 months unlimited (2 year committment which was really only a 2 month extension as we just resigned in April to get a new V300)

My phone (previously month to month $15 add a phone)

$25 = 200 anytime + free after 6pm + free callerid
$25 = V220 refurb (not received yet)
waived $35 admin fee and only 1 year contract

[rn]

just picked up my new phone, after having ordered it on the 27th of October (the first post) and was surprised to find a v600 when I opened up the box!
Anyone having problems with theirs at all? I'm just charging it but just lookin for a heads up..

[chewan]

i got a v600 as well. made my day

[CSR]

1 year is for the refurbished phone
2 year is necessary for a new phone...

funny thing is i'm not asking for ANY phone... =(

[CSR]

hey.. umm in the beginning of October is signed up for this deal on a 3 yr contract.

$25 mnth
250 weekday
unlimited evening/weekend (6pm)
free call display
free phone

now since i started last month it is still 35 mnths(2007) left on contract, so if i call to signup..m would they renew my 3 year so it'll be 3 years starting from the time i phone/next billing cycle.. or will they start the new contract after i have completed these 3 years so from 2007??? help will be appreciated.. thnx

new contract will over ride the old one... and not be added on top

[silverEl]

- so i ordered 2 refurb v300 on Oct 29.
- received 1 v300 on nov 2
- call in today wondering where my other v300 is. CSR says i'll be getting a v600 since they are OOS of the refurb v300

sweet!

[sully]

LOL - I quickly put in an order for a refurb V300 yesterday around 9 PM after reading about the V600s coming instead. Everyone cross your fingers for me. ;)

[cammyle]

Is the V300 (refurb) still offered at $25??
I can't get that price...I can get the deal..$20 plus free caller display..but not the deal on the phone...
Call twice..same person...Anita... She charged me.....V300 ...$125 hardware upgrade...I told her i'm not staying with roger after my contract end (2 year)..she didn't really care...
The deal is the same as my contract except for caller display...
I rather signed a new contract with telus or fido...maybe better customer relation...

[OrcKiller]

- so i ordered 2 refurb v300 on Oct 29.
- received 1 v300 on nov 2
- call in today wondering where my other v300 is. CSR says i'll be getting a v600 since they are OOS of the refurb v300

sweet!

Nice, I also order on Oct. 29th for a refurb. v300.

Figure crossed for a v600 too. :)

I wonder when they going ship it.

[skanji]

Is the V300 (refurb) still offered at $25??
I can't get that price...I can get the deal..$20 plus free caller display..but not the deal on the phone...
Call twice..same person...Anita... She charged me.....V300 ...$125 hardware upgrade...I told her i'm not staying with roger after my contract end (2 year)..she didn't really care...
The deal is the same as my contract except for caller display...
I rather signed a new contract with telus or fido...maybe better customer relation...

That;s probably because you aren't eligible for a hardware upgrade and roger's charged you a fee per month until you hit your hup to the tune of $125. That's not on Roger's side, it's on yours...

[hoyoto]

hehe, I order on Nov 2 th for a brand new. v300.

Figure crossed for a new v600 instead.lol, I know Im greedy.

[saw_mui]

i just call them....they are only offering me the v220

no v600 they said

[saw_mui]

i just call them....they are only offering me the v220

no v600 they said

[shadowfighta]

That;s probably because you aren't eligible for a hardware upgrade and roger's charged you a fee per month until you hit your hup to the tune of $125. That's not on Roger's side, it's on yours...

So you have to be eligible for a HUP before you can actually get this deal or can I just renew on a 2/3 yr term?

It's $10 for the remaining months of the contract. I'm 6 months away til I can do a hup... Grrrr


Can someone clarify?
1 yr = refurb phone
2 yr = new phone?

[Capitola]

That;s probably because you aren't eligible for a hardware upgrade and roger's charged you a fee per month until you hit your hup to the tune of $125. That's not on Roger's side, it's on yours...


Yes, they charge you an "early hardware upgrade" fee of $10 per month. Let's say you have 7 more months before your 2 years hardware upgrade requirement is up. You can paid them $10 x 7 = $70 if you want to upgrade now.

[cammyle]

but i only have 2 more month left...end jan 13...
should i wait until then?
thanx

[mark_in_2k]

but i only have 2 more month left...end jan 13...
should i wait until then?
thanx

My Rogers contract was due to end in Feb 2005, but the CSR said that I had a good record with them; no late billing, etc, so they let me do an early upgrade with no penalty.

Give it a shot.

[skanji]

Folks,

Do not be afraid to call the CSRs and find out. Be nice and polite and believe me, you'll get what you are looking for (eventually) about 90% of the time, provided it is reasonable.

Take a look at all the posts in this thread and see how correct I am...

[seefuthead]

so how long do u guys think about the v600s. i think mines pretty good. think these will last a couple years? is this a reliable fone? should i keep my other fone for backup or sell it?

[CSR]

You're like a walking billboard.. Folks,

Do not be afraid to call the CSRs and find out. Be nice and polite and believe me, you'll get what you are looking for (eventually) about 90% of the time, provided it is reasonable.

Take a look at all the posts in this thread and see how correct I am...

[skanji]

You're like a walking billboard..

(hockey withdrawl...must invest obsession somewhere else...)

[benf]

I just called, and they ran out of the V300 refurbs..

But the CR did offer the V220 refurb for the same price, with the same plan.

Any comments on the V220 phone?

[sully]

I just called, and they ran out of the V300 refurbs..

But the CR did offer the V220 refurb for the same price, with the same plan.

Any comments on the V220 phone?
The best thing to do is do a search for "v220" in the Motorola forums at http://www.howardforums.com/ . Generally I've found people saying that's it's an extremely buggy phone that needs to have its firmware flashed a few times to function correctly. :(

[benf]

The best thing to do is do a search for "v220" in the Motorola forums at http://www.howardforums.com/ . Generally I've found people saying that's it's an extremely buggy phone that needs to have its firmware flashed a few times to function correctly. :(

Yes, but I've read that about the V300 as well.

No matter what phone you go with, there's always some power users out there that find faults it seems.

I'm just curious about how the features on the v220 vs the v300 compare. the rogers.com site has little info. The keyboard on the v220 looks nicer though.

[afzan]

Yes, but I've read that about the V300 as well.

No matter what phone you go with, there's always some power users out there that find faults it seems.

I'm just curious about how the features on the v220 vs the v300 compare. the rogers.com site has little info. The keyboard on the v220 looks nicer though.
v300 - better screen, more memory, but triband
v220 - smaller & lower res screen, very little memory for games/pics, quadband

[D-3vil]

triband vs. quadband won't matter much... both phones support GSM850, which will get you MAD SEEG with Rogers in the GTA :)

[mrken]

as long as the phone is not used, you get FULL refund, including $35 admin fee. :D
How about the shipping back? Do you pay that, or will they give you a label/box in which to send it back? Or can you do a return to sender?

BTW, do the phones come with a SIM card, or do you use your old one?

I think I will get my broken Nokia 3595 repaired or replaced first under warranty, then get a new (perhaps better) phone. :lol: So I have another working phone I can dissect and kill. :cheesygri

PS. I was away for a week and the thread more than tripled in size. :lol:

[CSR]

it wouldn't matter if the NHL was running... we're talking bout the sens here....... Folks,

Do not be afraid to call the CSRs and find out. Be nice and polite and believe me, you'll get what you are looking for (eventually) about 90% of the time, provided it is reasonable.

Take a look at all the posts in this thread and see how correct I am...

[wlee]

How about the shipping back? Do you pay that, or will they give you a label/box in which to send it back? Or can you do a return to sender?
you don't need to pay shipping to send it back as far as i was told by rogers.

[hawk8192333]

i ordered at OCT 29 , called today , at begining, one rep said one v600 is gonna send out due to the oos of v300, right after , she said it is a mistake. they got no more v600 either.

[Mint]

Hey Everyone,

Ok, I saw the first page and tried going the pages, but theres just too many. So just have a few questions.

1. My gf is with rogers and recently did the hardware upgrade for the T610. Do you guys think she would be able to get in on this deal?

Deal
$25/month
200 Daytime minutes
UNLMT Weekends and Weeknights at 6PM
Free Call display
1 year contract

2. If shes already a rogers customer, and wants to add another person to that account (Me) would I be able to get the deal and the refurbised v300?

TIA

[Sgt_Strider]

I signed a new 3 year contract during September and I'm in the final month of my 3 months of unlimited talk. Can I change to the $25 plan listed here?

[saw_mui]

Hey Everyone,

Ok, I saw the first page and tried going the pages, but theres just too many. So just have a few questions.

1. My gf is with rogers and recently did the hardware upgrade for the T610. Do you guys think she would be able to get in on this deal?

Deal
$25/month
200 Daytime minutes
UNLMT Weekends and Weeknights at 6PM
Free Call display
1 year contract

2. If shes already a rogers customer, and wants to add another person to that account (Me) would I be able to get the deal and the refurbised v300?

TIA


1. u can get her to try calling....it doesn't hurt to try
2. u can't do add a phone here. i think the price plan was too cheap or sumthing. and the v300 is oos

[skanji]

it wouldn't matter if the NHL was running... we're talking bout the sens here.......

...must....resist...temptation....to...(twitch)... .(twitch)....beatCSRovertheheadwithashovel....

:lol:

[Johnny767]

Question

Are the refurbs showing up with 'Sim' cards?

I ordered a V300 on Oct 28th, was told they are oos and they were sending a V220, still haven't received anything.

[dech302]

Question

Are the refurbs showing up with 'Sim' cards?

I ordered a V300 on Oct 28th, was told they are oos and they were sending a V220, still haven't received anything.


They do not come with SIM cards from what I was told but, I got one of the CSR to throw one in for free (use it as backup)

I haven't received me crappy V220 either, I will get my V600 somehow, they promised me a V300 and couldn't deliver, now they will suffer my wrath and give me a V600 instead of a V220. I will figure out a way, I always do. :twisted:

[Johnny767]

Thanks, I'm thinking the same thing. If I don't get a sim card with the V220 I'll call and complain. If you manage a V600 please let us know.

[Raven_007]

Just called Rogers and asked them to switch me to $20 or $25 plan, but they told me I can't use Rogers to Rogers calling with that. Was anyone able to do that?

[saw_mui]

Just called Rogers and asked them to switch me to $20 or $25 plan, but they told me I can't use Rogers to Rogers calling with that. Was anyone able to do that?


apparently ur not suppose to get that...that's what i was told too..and i was given it....that's when i attempted to get the voice mail too


but i still have it :D because the person who did it for me messed up

[mrken]

They do not come with SIM cards from what I was told but, I got one of the CSR to throw one in for free (use it as backup)

I haven't received me crappy V220 either, I will get my V600 somehow, they promised me a V300 and couldn't deliver, now they will suffer my wrath and give me a V600 instead of a V220. I will figure out a way, I always do. :twisted:
So would the old SIM card be cancelled? Or are they filled with identical information? :?: Anybody want to try hacking the SIM so one can have two phones with the same number? :lol:

[dech302]

So would the old SIM card be cancelled? Or are they filled with identical information? :?: Anybody want to try hacking the SIM so one can have two phones with the same number? :lol:

It will just be a unopened SIM card, not activated. I asked for one incase I lose my phone and then i don't have a SIM for my backup phone. It would then have to be activated once again on my same number.

SIM cards are hackable, they can be cloned, but once the network recognizes two phones using the same SIM card, they will be flagged by the (AuC = Authentication Server Database) and possibly burnt by the phone they reside in if the network provider (rogers or fido) activates the kill card signal to the phone.

[mrken]

It will just be a unopened SIM card, not activated. I asked for one incase I lose my phone and then i don't have a SIM for my backup phone. It would then have to be activated once again on my same number.

SIM cards are hackable, they can be cloned, but once the network recognizes two phones using the same SIM card, they will be flagged by the (AuC = Authentication Server Database) and possibly burnt by the phone they reside in if the network provider (rogers or fido) activates the kill card signal to the phone.
So does it have some loader program already resident in the SIM card so that the provider can load the information onto it when necessary? Will it work for Fido too?

Does Rogers/Fido just kill the card without consulting the subscriber? What if it was an error on their part? :razz: But doesn't both phones have to call at the same time for the network to recognise a cloned SIM card?

Thanks for the information!

[hawk8192333]

I signed a new 3 year contract during September and I'm in the final month of my 3 months of unlimited talk. Can I change to the $25 plan listed here?

I got my new contract at july. After having 3 month unlimited local, i renewed my 2 years contract to Nov 2006. i am gonna have my new fresh 3 month unlimited local from NOV AGAIN . FOR , OCT , I am with 25 plan . all i want right now is tht v600, I heard someone got , but it is not gonna be easy. I insisted on my V300, after they told me OOS on that, i requEstED a V600, FAILED . I WILL WAIT UNTILL THE 10 BUSINESS DAY , SEE WHAT IS GOING ON

[dech302]

So does it have some loader program already resident in the SIM card so that the provider can load the information onto it when necessary? Will it work for Fido too?

Does Rogers/Fido just kill the card without consulting the subscriber? What if it was an error on their part? :razz: But doesn't both phones have to call at the same time for the network to recognise a cloned SIM card?

Thanks for the information!

Rogers, not sure about fido, will have the card killed if the owner calls in to state the phone was stolen to prevent unauthorized calls (other reasons are possible as well, cloning a card is considered fraud). It makes no difference what phone is being used. The SIM card gets authenticated to the GSM network not the phone. Once a SIM card is inserted into a phone and turned on it registers with a local base station which then passes on to several GSM nodes including a BSC and MSC and finally verifies it's databases to verify your SIM card. So if you have two phones that are on but no calls are being made and they share cloned SIM cards, you will be flagged and you might get a call from Rogers (hate those fu@&ers) and they will investigate.

[seefuthead]

when people get their fones stolen cant they just call in to report stolen and the fone will be unusable? doesnt the company burn the emei number too. or just the sim card. if someone stole my fone they could still use it even though i cancel sim card?

[saw_mui]

when people get their fones stolen cant they just call in to report stolen and the fone will be unusable? doesnt the company burn the emei number too. or just the sim card. if someone stole my fone they could still use it even though i cancel sim card?


ur answer is yes! the sim card is trash..but they can always go out and purchase one...either from rogers or online forums. the phone itself can still be used, sadly to say

[seefuthead]

whats the point of the emei then. isnt there some kind of code thats fone specific that they can burn? u mean if i report my fone stolen and they have my sim and emei. if they use another person is using their own sim, they cant track if someone else is using my fone?

[B0000rt]

ur answer is yes! the sim card is trash..but they can always go out and purchase one...either from rogers or online forums. the phone itself can still be used, sadly to say

The cellular carrier will usually blacklist the IMEI number...

[seefuthead]

do they only black list the fone. why dont they send cops to who evers using the fone and arrest them for using a stolen fone?

[weedb0y]

The cellular carrier will usually blacklist the IMEI number...


not possible with current technolgy.

[weedb0y]

do they only black list the fone. why dont they send cops to who evers using the fone and arrest them for using a stolen fone?


too much effort for a phone!

[mrken]

Rogers, not sure about fido, will have the card killed if the owner calls in to state the phone was stolen to prevent unauthorized calls (other reasons are possible as well, cloning a card is considered fraud). It makes no difference what phone is being used. The SIM card gets authenticated to the GSM network not the phone. Once a SIM card is inserted into a phone and turned on it registers with a local base station which then passes on to several GSM nodes including a BSC and MSC and finally verifies it's databases to verify your SIM card. So if you have two phones that are on but no calls are being made and they share cloned SIM cards, you will be flagged and you might get a call from Rogers (hate those fu@&ers) and they will investigate.
Thanks for the information!

I had always thought that both phones needed to be in use for them to know about the cloned SIM.

As for blacklisting the phone, the thief could just as well sell it in the States. It's too much work keeping an international blacklist. Just like what's happening in Europe.

Have you cloned a SIM before? :razz:

[Mint]

Ok, finally had the time to call in.

Unfortunately, the guy I got was nice, butttttttt he said there wasnt such plan as the one listed. He said that it was probably a corporate plan. He also said that if I can give him the number of my "friend" who had that plan, he can take a look into it.

I'll probably try calling again later. How long should I wait for the next call?

[reqle55]

call in right away, cuz you don't get the same rep everytime you call...It'll transfer you to random reps in canada, I called in before and got a rep in montreal and ottawa!

[skanji]

call in right away, cuz you don't get the same rep everytime you call...It'll transfer you to random reps in canada, I called in before and got a rep in montreal and ottawa!

yep, what regle55 said...

[Mint]

what did you guys say when you call.

i said "hi, im thinking of changing my plans, and a friend of mine got the $25 200min etc etc"

[Keiichi]

Mint:

All I did was call in and said something very similar to you and got the plan.
Just mention the gist of the plan like 200 weekday minutes, free weeknights/weekends starting at 6pm (or 8pm for the $20 plan), free call display, etc.

[Mint]

ok. talking to rep. which phone is good:

LG4015 $99
LG4010 $39.99
x426 $99
z61 $34
t637 $189
nokia 3120 $59
v60 $239
v600 359
v551 249

Someone help quick :D

[Capitola]

ok. talking to rep. which phone is good:

LG4015 $99
LG4010 $39.99
x426 $99
z61 $34
t637 $189
nokia 3120 $59
v60 $239
v600 359
v551 249

Someone help quick :D

Are you doing hareware upgrade? Tell them you want a 3 yrs term and you should get a cheaper price for the phones. The 3 yrs term for the T637 is $189 - $50 mail in rebate = $139. Your other prices seems inflated. Check www.rogers.com to get an idea.

[afzan]

best value phone right now is the nokia 3220 for $49 on a 3year.. I'm not 100% sure if it's on HUP yet but it should be!

[Mint]

dam. thats the one theyre out of stock of

[Mint]

Ok. I got this super nice rep.

So my GF has an account under my name, and I called in to change that to the $25 plan. Which worked out.

I then asked if I can get the same plan and she said no. She can only change existing plans. She then said, I can help you create a dummy plan right now, and then go back into the account and change it to the $25 plan!

She then gave me a list of phones i can get under a 2yr contract. And said "why dont you go ahead and take a look at those phones and i'll call you back in 15min".

I was like "WOW". great service!!!!!!

I ended up getting the Samsung x426, since I read that it was a good phone here and my buddy said it was a good phone as well. I hope its worth the $99. I was really short on time so i didnt get a chance to do much research.

I then asked to speak to her supervisor so that I can tell them how helpfull she was!

End note: Any comments on getting the Samsung x426 for $99 on a 2 year contract. From what i've read in those 10 min it seems like a good phone.

[saw_mui]

best value phone right now is the nokia 3220 for $49 on a 3year.. I'm not 100% sure if it's on HUP yet but it should be!

that's the regular price...but it shouldn't be out on upgrade yet

[saw_mui]

Ok. I got this super nice rep.

So my GF has an account under my name, and I called in to change that to the $25 plan. Which worked out.

I then asked if I can get the same plan and she said no. She can only change existing plans. She then said, I can help you create a dummy plan right now, and then go back into the account and change it to the $25 plan!

She then gave me a list of phones i can get under a 2yr contract. And said "why dont you go ahead and take a look at those phones and i'll call you back in 15min".

I was like "WOW". great service!!!!!!

I ended up getting the Samsung x426, since I read that it was a good phone here and my buddy said it was a good phone as well. I hope its worth the $99. I was really short on time so i didnt get a chance to do much research.

I then asked to speak to her supervisor so that I can tell them how helpfull she was!

End note: Any comments on getting the Samsung x426 for $99 on a 2 year contract. From what i've read in those 10 min it seems like a good phone.


its a good phone, loud ringtones, good reception. only draw back is no external display. if u signed up for a 3 years it would have cost u 49.99 and u would have gotten 250 mins rather than 200 minutes.

[saw_mui]

Are you doing hareware upgrade? Tell them you want a 3 yrs term and you should get a cheaper price for the phones. The 3 yrs term for the T637 is $189 - $50 mail in rebate = $139. Your other prices seems inflated. Check www.rogers.com to get an idea.

nope...u would have saved urself 10 bucks if u took it a couple days earlier....the price has changed!!!! as of NOV1

phones that were out previous.....the price went up ....about 10 bucks on avg.

except the v300 on now for 129.99

[Mint]

its a good phone, loud ringtones, good reception. only draw back is no external display. if u signed up for a 3 years it would have cost u 49.99 and u would have gotten 250 mins rather than 200 minutes.

Yah, i was considering that, but I wasnt sure if i really wanted to commit for 3 years. I pretty much signed up for a regular plan and then the rep would swtich me over to the $25/200min plan.

She even gave me free VM for 2 months on both plans :D

[saw_mui]

Yah, i was considering that, but I wasnt sure if i really wanted to commit for 3 years. I pretty much signed up for a regular plan and then the rep would swtich me over to the $25/200min plan.

She even gave me free VM for 2 months on both plans :D


the free voice mail for two months is common..if u get more than 2 months u got urself a deal

[rn]

a few things...
1. so excited about this thread getting so much traffic!

2. calling back is great but be aware they take notes of converstaions with you no matter who you get - for example I called back after I got the deal to try to get the 6 months of unlimited calling instead of the 3 I got and the guy I got was pretty rude about me getting a good enough deal (something to the extent "we can't give everything away"). I called back later for something else (see next point) and the rep was reading back on my file and I heard him read "customer called to try to get 6 months, explained that deal was already generous enough etc'

3. I called to check on the shipping status of my phone and turns out although the offer they had told me was in the 'notes' section of my account no one had bothered to actually change me over to that plan - good thing I called it and by chance the guy tried to sell me another deal... the CSR said that the fact I had spoken to many reps might have been why no one knew who should activate the new plan..

4. I was lucky enough to get the v600 - I've tried all the menus/the camera/charged it - I just have to call in and change my number over - for some reason i'm a bit nervous about the phone - but from all the talk here I guess I should be happy I got it and start using it?

Thanks!
RN.

[TO_girl]

Is this roger's wireless deal a corporate plan? If it isn't than for those that are using Roger's highspeed, there is an additional discount.

I got an email from Roger's about thier "Better choice bundle" package that will reduce the entire bill by 15%
This deal only works if you already have 2 or 3 of thier services. (cable, internet and wireless)
http://www.shoprogers.com/store/bundles/main.asp?shopperID=G3TC66BWEEPS8LBPEUF75XNFS78R98G 5#

However, the fine print reads that Basic cable does not apply and wireless corporate plans also don't apply.
*Rogers Cable subscription to Basic Cable only does not qualify for the Rogers Better Choice Bundle and is not discounted for such customers who otherwise qualify for the Rogers Better Choice Bundle.

** Rogers Wireless prepaid services and corporate plans are not eligible for the Rogers Better Choice Bundle

My problem is that i have basic cable, Wireless $20 corporate plan, and Roger's highspeed. That makes me only meet 1 of the 2 requirements. :cry:
If this wireless deal is not a corporate plan than I will definiately jump on this deal and get some extra mins on my wireless plan.

[net_essential]

ok. talking to rep. which phone is good:

LG4015 $99
LG4010 $39.99
x426 $99
z61 $34
t637 $189
nokia 3120 $59
v60 $239
v600 359
v551 249

Someone help quick :D

NOKIA 3120, why? easy to unlcok!

[Mint]

In Hindsight,

I should have gotten a regular plan and opted out on the phone. Order that T266 for $79.99(from the pay as you go thread) and then call them up to transfer over that account to the $25/200min.

However, doing it that way is a little risky since the rep said that this plan is not for everyone and shes not sure when it ends. So if I call back and got a rep who wouldnt do it for me, i would be in deep trouble.

[yu130960]

Is this roger's wireless deal a corporate plan? If it isn't than for those that are using Roger's highspeed, there is an additional discount.

I got an email from Roger's about thier "Better choice bundle" package that will reduce the entire bill by 15%
This deal only works if you already have 2 or 3 of thier services. (cable, internet and wireless)
http://www.shoprogers.com/store/bundles/main.asp?shopperID=G3TC66BWEEPS8LBPEUF75XNFS78R98G 5#

However, the fine print reads that Basic cable does not apply and wireless corporate plans also don't apply.
*Rogers Cable subscription to Basic Cable only does not qualify for the Rogers Better Choice Bundle and is not discounted for such customers who otherwise qualify for the Rogers Better Choice Bundle.

** Rogers Wireless prepaid services and corporate plans are not eligible for the Rogers Better Choice Bundle

My problem is that i have basic cable, Wireless $20 corporate plan, and Roger's highspeed. That makes me only meet 1 of the 2 requirements. :cry:
If this wireless deal is not a corporate plan than I will definiately jump on this deal and get some extra mins on my wireless plan.

Previously I was on the following:

1. $25 for 200 minutes and $15 add-a-phone;
2. HS Extreme Internet for $45 a month ($10 non-cable client fee waived).

Previously, I was not eligible for the bundles discount. However, after I switched both phones to the $25 = 200 + EEW + CID etc. as stated above, I applied and received the 15% bundles discount although I have to stay for two years as is to keep the savings. The way things look now, I don't think that will be a problem (as Sympatico is not in the area and I don't think I will be switching cell phone companies for that time). Pretty happy with the way things worked out, although I did not get a v600 (or a v300 as promised by the CSR) and have to settle for the v220 for $25 (admin fee waived due to the bong up with the v300 promised and non-delivery). This was a great deal for me to save quite a bit. Thanks.

[Capitola]

nope...u would have saved urself 10 bucks if u took it a couple days earlier....the price has changed!!!! as of NOV1

phones that were out previous.....the price went up ....about 10 bucks on avg.

except the v300 on now for 129.99

Yes, actually I got it at $129.99 myself as they note I called prior to Nov 1 and I told them I was quoted at $129.99 initially.

[dafunky1]

I've been merily anticipating my new v300 in the mail and decided to do some research about the phone. Apprently you can flex/flash it to simulate a v600. Does anyone know anything about this. I only heard about it but don't know how to do it or what the pros/cons are. Any and all help would be appreciated.

Thnxs

N

[mrken]

call in right away, cuz you don't get the same rep everytime you call...It'll transfer you to random reps in canada, I called in before and got a rep in montreal and ottawa!
I always get the same guy when I call into rebate centres after he (somhow it's usually male...) hangs up on me! :lol: Then I call him by name and verbally torture him. :cheesygri

Ok. I got this super nice rep.

So my GF has an account under my name, and I called in to change that to the $25 plan. Which worked out.

I then asked if I can get the same plan and she said no. She can only change existing plans. She then said, I can help you create a dummy plan right now, and then go back into the account and change it to the $25 plan!

She then gave me a list of phones i can get under a 2yr contract. And said "why dont you go ahead and take a look at those phones and i'll call you back in 15min".

I was like "WOW". great service!!!!!!

I ended up getting the Samsung x426, since I read that it was a good phone here and my buddy said it was a good phone as well. I hope its worth the $99. I was really short on time so i didnt get a chance to do much research.

I then asked to speak to her supervisor so that I can tell them how helpfull she was!

End note: Any comments on getting the Samsung x426 for $99 on a 2 year contract. From what i've read in those 10 min it seems like a good phone.
Wow! That's amazing! If somebody asked to speak to my supervisor, I would be a bit wary though. :cheesygri

Are there no more offers for refurb v300 or v600s?

[Mint]

-Leaving a compliment to the supervisor really looks good on the Rep. :D
-That should be added to the list of steps. Theres a good chance they might help you more if you say "At the end, can I talk to your supervisor to tell them what a great help you've been" :D

On another note:
Note 1
THe rep signed me up for a regular plan first and will switch me up after. To sign up for the regular plan first I had to pick a phone (Samsung X426). Because I was on the spot, I had to choose a phone quickly and didn't get a chance to really pick out/research a phone. Is the phone refundable in any way?

Note 2
I switched over my gf's plan to this plan, but didnt do the hardware upgrade program. Is it too late to do that, get the phone and use it with my plan if I can refund the phone (refer to note 1)?

Thanks goes to RN and Skanji and saw_mui and everyone else who posted here. It took some time, but going through the 25 pages definitely gave me the info to get in on this plan. A great plan at that :D

[mark_in_2k]

I've been merily anticipating my new v300 in the mail and decided to do some research about the phone. Apprently you can flex/flash it to simulate a v600. Does anyone know anything about this. I only heard about it but don't know how to do it or what the pros/cons are. Any and all help would be appreciated.

dafunky, check out Check out this (http://www.silverspecter.com/vxxx.htm) list of links that has all the info you could possibly need in regards to flashing / flexing a v300 to a v600.

[mark_in_2k]

I ordered my V300 on Oct 29th, was told it was OK, and I've called back a few times since then to see if I can get a tracking #.

Yesterday I went through to their dispatch centre and they said that the v300 was OOS and told me to call the CR # again.

So, I called last night, ready to make a stink that they hadn't called me to tell, etc, when the nice CR lady said that it still hadn't been 2 weeks yet, and that I should be getting a refurb v600 still!

Fingers crossed that it actually gets to me ;)

[juched]

I called in yesterday and got the $25 plan. They said their were out of v300 reburbs, but I got a v220 refurb for $25.

They halfed the admin fee ($17.50), said they needed to still cover shipping.

Also I had the option to get the Samsung x469 for 49$ (refurb I believe), or the v300 for $125 (new).

I also got 2 months free $7 navigate web package.

While not as good as the v600s some are getting, still a good deal. THANKS!

[To_cool]

I jus called rogers my self

and got the excat same deal the bottom post said ..

25$ , 200min, unlimited calling for 3 months
free evenings & weekends starting 6pm - 8

Excellent ... saved me about almost 15-20$ each month

[skanji]

...really glad this is still working out for so many of you...

For those of you who have got the deal and keep monitoring this thread, be like saw_mui and respond to people's questions that continue to re-occur. Questions such as:
-how do I get this deal
-where do I call
-what do i ask for
-i didn't get the deal, now what
-did i get a good deal

Maybe we should make a FAQ!

The beauty of this deal is that it works when you keep trying and nothing is set in stone. With that said, it seems as 90% of you (or so) are happy with the deal you end up getting.

Congrats to you guys on getting the deal, and keep spreading the word...
-sk

[Mint]

Anyone got any answers to my questions :D

-oh yah, and if the rep was nice you should leave a compliment with the supervisor :D Makes them look good, and will probably be more eager to help the next person

-Leaving a compliment to the supervisor really looks good on the Rep. :D
-That should be added to the list of steps. Theres a good chance they might help you more if you say "At the end, can I talk to your supervisor to tell them what a great help you've been" :D

On another note:
Note 1
THe rep signed me up for a regular plan first and will switch me up after. To sign up for the regular plan first I had to pick a phone (Samsung X426). Because I was on the spot, I had to choose a phone quickly and didn't get a chance to really pick out/research a phone. Is the phone refundable in any way?

Note 2
I switched over my gf's plan to this plan, but didnt do the hardware upgrade program. Is it too late to do that, get the phone and use it with my plan if I can refund the phone (refer to note 1)?

Thanks goes to RN and Skanji and saw_mui and everyone else who posted here. It took some time, but going through the 25 pages definitely gave me the info to get in on this plan. A great plan at that :D

[saw_mui]

Anyone got any answers to my questions :D

-oh yah, and if the rep was nice you should leave a compliment with the supervisor :D Makes them look good, and will probably be more eager to help the next person


regards to ur note 1: getting a phone from rogers head office, u get one hour or less on the phone, or u can always call back and say u changed ur mind

regards to ur note 2: its up to u if u wanna use that upgrade or not. its not too late to get the upgrade, as long as the contract holder themselves has like had the phone for 24 months (probably 23...) u can do an upgrade. If u use her upgrade, she's not able to get another phone upgrade for 2 years (doesn't matter if u sign up for 3 years, u still get upgrade on the second)

[Mint]

Thanks for answering the questions. You're like the cell phone plan guru :D

If i say my I changed my mind, can i only refund the phone or do I have to cancel the entire plan? If thats possible, im considering doing that and pick up the Sony Ericsson T237 from the pay as you go thread. From what i've read, it seems like a very good phone and $20 cheaper

Samsung x426 vs T237?

[OrcKiller]

...
So, I called last night, ready to make a stink that they hadn't called me to tell, etc, when the nice CR lady said that it still hadn't been 2 weeks yet, and that I should be getting a refurb v600 still!

Fingers crossed that it actually gets to me ;)

Hi, I also switch over to the $25 plan and order the phone on the 29th of October. Was going to call Rogers today about not receiving the phone yeat. I guest I'll wait and call them after 2 weeks then.

My fingers are also crossed for a v300 or 600. ;)

[saw_mui]

Thanks for answering the questions. You're like the cell phone plan guru :D

If i say my I changed my mind, can i only refund the phone or do I have to cancel the entire plan? If thats possible, im considering doing that and pick up the Sony Ericsson T237 from the pay as you go thread. From what i've read, it seems like a very good phone and $20 cheaper

Samsung x426 vs T237?


i rather u stick with the x426....sony ericsson have bad service, not a user friendly phone...

too bad the new phones aren't out on the upgrade list yet

[yu130960]

Hi, I also switch over to the $25 plan and order the phone on the 29th of October. Was going to call Rogers today about not receiving the phone yeat. I guest I'll wait and call them after 2 weeks then.

My fingers are also crossed for a v300 or 600. ;)


No point in waiting. If you don't have it, you can call them for a tracking number. I hate Rogers in that I ordered a V300 they said cool no problem enjoy your phone and then I call them 7 days later and they said "Yeah, it never got processed as we are OOS" Well, thanks for calling, it's not as if I was waiting for it or anything....

Good luck, but I wouldn't hold my breath.

[cko64]

I am furious!!! On November 1, I called to Rogers and sign on to this plan with the refurbished V300. I waited and waited for the phone. After 9 days, I decided to call in to check on the status of the phone. The idiot Jason said "no phone, we are out of refurbished phones". I was pretty upsetted and asked to speak with a supervisor. After on hold for 10 minutes, I talked to Mable, the b--ch; bascically, she said tough, screw you. She wouldn't offer me anything better. The only thing she offered me was V300 new for $129. But that's the regular price. I am writing to her boss, Chris Rowe about this!

What a bunch of idiots running the place. I had to call in to find out I was screwed!!!!!

[juched]

I just called in to see if I could get a waybil (tracking) number for my refurb v220, and I was told that there is no number yet, and they are out of all refurb phones.

The lady was very nice, she told me she would follow up tomorrow and friday to ensure I get handled quickly, and she would text message or phone me with details.

She also said that if it doesn't work out, then she can make a deal for me on another new phone.

hmm... we will see.

[yu130960]

I just called in to see if I could get a waybil (tracking) number for my refurb v220, and I was told that there is no number yet, and they are out of all refurb phones.

hmm... we will see.


Just to let you know the timeline they are running. Here is my chronology:

October 30, 2004 - Ordered V300 refurb
November 5, 2004 - Called to see WTF is my phone, told OOS but offered V220 and they'll waive the "admin" fee ($25 all-in) I agreed.
November 9, 2004 - Call for a tracking number and find out that it was only shipped today.

Therefore, everyone should follow up at most 2-3 days after they place their order to see if they are even getting the phones. I was told that they are all out of refurbs as well for what its worth. Although, I don't believe anything they say as when I called on the November 5, 2004 and I was pissed. The CSR put me on hold and called the "warehouse". Who knows what's going on?

[bunnyfoo]

I just found this thread (and board) and called for the $20 deal. The Rogers rep. had to go and see if I qualified for the deal. It took her about 5 minutes but she came back and said it was ok. She did ask me not to tell my friends about it because not everyone meets the criteria for the deal. She said the deal also includes call ID, call forwarding and conference calling.

[cko64]

I just found this thread (and board) and called for the $20 deal. The Rogers rep. had to go and see if I qualified for the deal. It took her about 5 minutes but she came back and said it was ok. She did ask me not to tell my friends about it because not everyone meets the criteria for the deal. She said the deal also includes call ID, call forwarding and conference calling.

Good for you. Now wait a week, call Rogers back next Monday so they can tell you ain't getting a phone like you think you would. If you complaint. They will tell you to go to hell.

I mean, I documented everything, like reference #, the first CSR Kim who signed me up for this "deal", then Jason who said no phone, and Mable who said tough. I got time, date, reference #, names...all these and still not doing me any good. >:(

[Mint]

Ok, I dont know if this is record time but I just received my phone today. I got home from work and I got a package from rogers (I just signed up yesterday morning):D

So I got my Samsung X426. So far i'm really liking it. It seems like a real sturdy phone and i'm getting great reception at home.

The weird thing was, that when i received it the SIM card package was already opened and the SIM was inside. Oh and I could already dial out and make a call without even calling in to activate. THe battery was fully charged too. sooooooo I'm not sure if it was used or if it they just help me set it up first.

Is that common when you sign up for a new plan?

[cismo]

I received the V300 today, and i found out that there has beeen used for 14 hours. Anyway, that's NOT my point. MY Point is that the camera is NOT working, (I COULD BE WRONG), but i keep getting the msg when I pressed "camera" button, the msg saying that "camera is busy"

anyone knows about it? or is this faulty?

thx a bunch guys! :)

btw: i think i should call in and ask for the v600!

[saw_mui]

Ok, I dont know if this is record time but I just received my phone today. I got home from work and I got a package from rogers (I just signed up yesterday morning):D

So I got my Samsung X426. So far i'm really liking it. It seems like a real sturdy phone and i'm getting great reception at home.

The weird thing was, that when i received it the SIM card package was already opened and the SIM was inside. Oh and I could already dial out and make a call without even calling in to activate. THe battery was fully charged too. sooooooo I'm not sure if it was used or if it they just help me set it up first.

Is that common when you sign up for a new plan?


its not suppose to be like that..if u didn't have a sim card before u were suppose to call in the sim card number....

check the timer on it.

the battery being fully charged is normal..a lot of the phone are like that now...

[Mint]

Hm.. thats what I was wondering. When my gf got her phone (T616) everything was sealed and the SIM you had to break out of the card thing. For mine, the SIM package was already open and the inserted. However there was only 1 minute of call timer on it. Butt theres also a reset button too, so I dont know how good an indication that is. The main point is, that if i'm gonna be paying that $99 for a new phone, i would want to know for sure that it was new and not a store return or what not.


its not suppose to be like that..if u didn't have a sim card before u were suppose to call in the sim card number....

check the timer on it.

the battery being fully charged is normal..a lot of the phone are like that now...

[saw_mui]

Hm.. thats what I was wondering. When my gf got her phone (T616) everything was sealed and the SIM you had to break out of the card thing. For mine, the SIM package was already open and the inserted. However there was only 1 minute of call timer on it. Butt theres also a reset button too, so I dont know how good an indication that is. The main point is, that if i'm gonna be paying that $99 for a new phone, i would want to know for sure that it was new and not a store return or what not.


i say call them...saying that its an open package

[mrken]

Hm.. thats what I was wondering. When my gf got her phone (T616) everything was sealed and the SIM you had to break out of the card thing. For mine, the SIM package was already open and the inserted. However there was only 1 minute of call timer on it. Butt theres also a reset button too, so I dont know how good an indication that is. The main point is, that if i'm gonna be paying that $99 for a new phone, i would want to know for sure that it was new and not a store return or what not.
Is the one minute for the life timer?

I just noticed that people in the thread said that one needed to be with Rogers for two years (or close to it) to qualify for the cheaper phones... I am not even finished my 1 year contract... Do you they will allow the phone upgrade?

[jon604]

Anyone get a refurb phone yet who placed an order around/before Oct. 30? I've ordered one then for a v300 and they said 7-10 days.. i've called 2 times since then and they said they will send a v600 since there were no more v300s. Both times they said no way bill has been made out and any day now. They said it only takes them one day to deliver.... so it take 10 days for them to find a phone?
I only switched to this plan for the phone. My old grandfathered corporate plan was just as good. Same thing for $20 and free after 7pm.
Maybe they ran out of refurb phones and trying to wait for customers to return phones so they can recycle them. Or maybe they are wondering what they will do with all these angry customers waiting for a phone that they promised. I would be angry if they kept my hopes up and made me wait so long and tell me, "no phone for you. Buy a new phone"

[Mint]

Ok, after doing some checking on the internet what i thought was the life timer was really the call timer.

Does anyone know the life timer code for this samsung x426? I can't find it anywhere on the net. I was able to manage to get some code off the net (*#0782#), where when i entered it it said 4:16:32!

Is the one minute for the life timer?

I just noticed that people in the thread said that one needed to be with Rogers for two years (or close to it) to qualify for the cheaper phones... I am not even finished my 1 year contract... Do you they will allow the phone upgrade?

[mjdavila]

I received the V300 today, and i found out that there has beeen used for 14 hours. Anyway, that's NOT my point. MY Point is that the camera is NOT working, (I COULD BE WRONG), but i keep getting the msg when I pressed "camera" button, the msg saying that "camera is busy"

anyone knows about it? or is this faulty?

thx a bunch guys! :)

btw: i think i should call in and ask for the v600!

I ordered mine Oct 30th.. Got it Nov. 2.

hey that's that as bad as my v300... the front display has a stratch on it... and the camera would show no image - just shows all fuzz.. and the life timer is over 32 hours.

So I called them back.. out of stock on v300.. offered for me to send it back and get a z220.. i said hells no... Brought it to a Rogers Wireless - they sent it to Motorola and I got it back in 3 days - fixed!

Well theres still a little stratch on the front and 32 hours used.. but it works perfectly now so I don't care.

[Col127]

i ordered my v300 on the 29th, still haven't received it yet. i called cr twice, the first time, last friday, the cr guy asked me if it was for a v600, which i gladly responded by saying yes. he said it was ready for pickup by puralator, and that i should receive it sometime THIS wk.

i called again on monday, the cr guy said they were all of out of refurbs, tansferred me to the warehouse. lady said that they had inventory issues, but the refurbs v300 were back in stock, and that's what i would be getting. i guess they waited to get more back in stock? so still waiting. is there some kind of policy that it should within 2 wks?

ironically, a friend that i told to get the phone, ordered on the 29th for a v300, and received shipment nov 2, with a v600 instead!

go figure.

[mark_in_2k]

i ordered my v300 on the 29th, still haven't received it yet. i called cr twice, the first time, last friday, the cr guy asked me if it was for a v600, which i gladly responded by saying yes. he said it was ready for pickup by puralator, and that i should receive it sometime THIS wk.

i called again on monday, the cr guy said they were all of out of refurbs, tansferred me to the warehouse. lady said that they had inventory issues, but the refurbs v300 were back in stock, and that's what i would be getting. i guess they waited to get more back in stock? so still waiting. is there some kind of policy that it should within 2 wks?

That's a similar situation to mine.

I ordered my refurn V300 on 29th Oct, called them Monday and they said they are out of v300's and said I should be getting a refurb v600.

So, my 2 weeks will be up on Friday Nov 12th. I'll give them a call and see what's happening.

[idomolau]

Hi all RFD members,

I called last night regarding my situation, I ordered the package and phone on Oct 28. And wait for 10 days and called last night, the rep. told me they are going to sent me V220 instead of V300, because they are running out of the refurh. V300, also, if I want to return it, they are going to charge me some Admin fees to cover the shipping, any suggestion on what I can do? I ordered 2 phones, 1 for me and 1 for my wife. It seems they are forcing me to get the V220. Any suggestions for my situation? Thanks.

[wlee]

Hi all RFD members,

I called last night regarding my situation, I ordered the package and phone on Oct 28. And wait for 10 days and called last night, the rep. told me they are going to sent me V220 instead of V300, because they are running out of the refurh. V300, also, if I want to return it, they are going to charge me some Admin fees to cover the shipping, any suggestion on what I can do? I ordered 2 phones, 1 for me and 1 for my wife. It seems they are forcing me to get the V220. Any suggestions for my situation? Thanks.
is it NEW V220 substitute for refurb V300? it's outrageous if rogers sends you refurb V220. :twisted:

last time i was told full refund for returning, definitely call them again :!:

[saw_mui]

call them back about it...ur not gettting the phone that u wanted..and its not worth it...cuz u can get a new one for 50 bucks....25 bucks difference for a new one....


the shipment of the phone isn't want ur ordered..they can't force u to get something that wasn't ordered

[saw_mui]

Is the one minute for the life timer?

I just noticed that people in the thread said that one needed to be with Rogers for two years (or close to it) to qualify for the cheaper phones... I am not even finished my 1 year contract... Do you they will allow the phone upgrade?


ur not qualified for the upgrade..they would charge u 10 bucks per month to the amount of months remaining on ur contract...


with that ..u might as well get it at retail!

[Johnny767]

Here's what I got for my daughter.

Ordered a V300 on Oct. 28th. Got text msg that they were OOS. Called and got offered a V220 and for my inconvience they waived the $35, getting the phone for only $25.

Best part, NO extension to the contract, she was one year into a two year contract. So she will be elligible for a hardware upgrade in 12 months.

She really likes the V220, her brother has a V300 and she prefers hers. I wish I had tried for a sim card, other than that I am happy, for 25 bucks it's a heck of a deal.

The phone has 2 hours on the life timer and a couple of very small scratchs. Screens are like new.

[Mint]

Anyone know how to check the life timer on the x426? :D
I want to check that before calling in. TIA

Ok, after doing some checking on the internet what i thought was the life timer was really the call timer.

Does anyone know the life timer code for this samsung x426? I can't find it anywhere on the net. I was able to manage to get some code off the net (*#0782#), where when i entered it it said 4:16:32!

[Absolute]

ur not qualified for the upgrade..they would charge u 10 bucks per month to the amount of months remaining on ur contract...


with that ..u might as well get it at retail!

Crap. I bought one of those Nokia 3590 phones, with the 4 months free service, at the $29 FutureShop Boxing Day Sale. Right now I'm on a month-by-month service, so I'm guessing I don't qualify.

I'm currently up to $50-$60 a month for service, so I'd really like a new deal!

I'm guessing that I won't qualify for any of these deals posted?

[skanji]

Crap. I bought one of those Nokia 3590 phones, with the 4 months free service, at the $29 FutureShop Boxing Day Sale. Right now I'm on a month-by-month service, so I'm guessing I don't qualify.

I'm currently up to $50-$60 a month for service, so I'd really like a new deal!

I'm guessing that I won't qualify for any of these deals posted?

"You could guess, but why not CALL???"

...as long as you are willing to sign a 2 year contract, you will be fine...

[saw_mui]

u can try...they would probably put u on a term for it

[saw_mui]

was anyone able to confirm that they have more v300 or 600

[Mint]

Edit: After some more thinking, I'm considering this:

Switching over to the 3 year plan: So then i would get my phone for $50 (instead of $99 at 2 years), and I believe saw_mui said that it gets you 250min/month instead of 200min/month.

Do people sign up for 3 year contracts. I'm a complete cell phone plan newbie :D, so i dont want to regret it later.

[juched]

was anyone able to confirm that they have more v300 or 600

Heres to hoping. It seems like a lot of people are waiting on this thread. Maybe we need to start a thread were people post if they got their phone or not, and when they first called in for the deal, and how many times they have called in since.

[Mike_C]

Even though I was told to get a V600 last week, I still received a V300 today. The only thing is the phone is SO DIRTY AND BADLY USED. I have already called Rogers and told them I am going to have it sent back.
The rep. was very nice and offer me this deal:
- new V220 for $79
- 2 years contract extension
- basic voicemail free for 2 years
- 2 months service charge credit (~$40)
- $35 admin charge waived

[mr_yellow]

I wanted to report in...

Turns out lady-luck was in my favor cause i recieved the v300 today. THe letter in the package said i was being charged 129 for the phone, so I called in to find out what's up.

Apparently i was sent a new v300 accidentally but I'll get to keep it and get a 100 dollar credit on my account since no refurb v300s are in stock. (i would've had to ship it back if there were stock)

Yay.. I think... to be honest, I was kinda not impressed by the build quality of the phone. I actually thought it was refurbished until i saw the letter and spoke to the rogers rep..

The phone's still charging so i can't confirm if it's "new" or not...

Anyways, good luck to the rest of you...

Oh, and for those that are keeping track, I called in nov 2nd and got signed up on teh 1 year 20$ plan. I was already off a 2 year corporate plan.

[smurfgun]

I didn't read this thread till today (nov 10). I called in for a hardware upgrade and they said refurbished v300 and v220 were gone. The only upgrade I can get at the moment is just the full price $129 for the v300.

I have a friend who was offered the v300 at $75. I told them about this and they said that there are different renewal plans. And that my friend was offered this one and I was offered the 6 months unlimited local calling. I'd rather get the v300 for $75.

At the end of it all, I was stuck with the v300 for $129.

Did anybody try calling yesterday or today?

[herbalist]

Hey Guys,

Well I called in to rogers last night, And actually I was going to call rogers even before I read this thread. Basically about 7 of my friends have called in to rogers within the last two weeks to get Unlimited local calling. Started with a friend of mine getting Unlimited for $45 no contract, then he called got it for his girlfriend, his grilfriends brother, his dad and so fourth. He even called in on behalf of a friend and got him unlimited for $25 and he just recently signed up for rogers about a month ago. So I decided to call in for two reasons, one to get that plan, and two for a new phone since i broke the antenna off of my V60. So with the advice i got from here and my friend I signed up for a two year contract and was able to get a New V300 for $99, get unlimited local calling for $35 a month and their enhance service package (voicemail, caller ID, and text messaging) Free for 2 Months. Honestly what brought the price down was i was hesitant in taking the deal, I told them to put a note on my account and I'll call back in a few hours to decide if I wanted to take it or not, by saying that she asked if there was something she could do now so I make my decision right away. I told her to lower the plan from $45 to $35 and she agreed.
Now I have unlimited local Calling!!

Now i'm probably going to sell my new V300 and buy the Sony Ericsson S700 or Nokia 6260 Flip/twist phone.

Thanks guys for all your help!

[dealtaker]

I didn't read this thread till today (nov 10). I called in for a hardware upgrade and they said refurbished v300 and v220 were gone. The only upgrade I can get at the moment is just the full price $129 for the v300.

I have a friend who was offered the v300 at $75. I told them about this and they said that there are different renewal plans. And that my friend was offered this one and I was offered the 6 months unlimited local calling. I'd rather get the v300 for $75.

At the end of it all, I was stuck with the v300 for $129.

Did anybody try calling yesterday or today?

I called today and they still don't have any refurbs, she said of anything, in stock.

[juched]

Hey Guys,

and was able to get a New V300 for $99

I just got called from the same CR I spoke with last time and she said that they hadn't shipped my refurb v220 yet, and she didn't want me waiting too long for my phone, so she offered me a choice on a new phone. v220 for $79, or v300 for $129. Also, I could get the nokia 3100 something for free, but I want a colour flip with camera.

I tried to get the v300 for the same price as the v220, but she couldn't do that.

Anywho, I said I would wait and she told me should would call me back on Saturday to decide. She said in the next couple days they would have a price on the newer v551 as well (they don't right now??).

Oh well... lets see.

[sully]

Hey guys. As it turns out I did receive a V220 after all, no free upgrade. That's cool though - the reception is excellent.

My next step then was to get some software for the Motorola V220 and spruce up the phone. What I ended up doing was using the mini-USB cable that came with my Canon A70 digital camera to connect to the phone, plus downloading Mobile Phone Tools v2.00 from HP's website, plus the P2K driver that acts as the Motorola USB Modem driver for Windows. You then update MPT v2.00 to the latest version and you're all set.

Instructions:
1) Install the P2K drivers.
2) Download and install Mobile PhoneTool v2.00 (http://h18007.www1.hp.com/support/files/evonotebook/us/download/19651.html)
3) Update MPT to v2.21 (ftp://ftp2.bvrp.com/motorola/mobilePhoneTools_2.21b_US.exe)

Excellent HowardForums thread on the subject. (http://www.howardforums.com/showthread.php?threadid=328182&perpage=15&pagenumber=1)

[DEALGUY]

I called both their sales line and customer service and told them I was a Telus customer who was being offered a great Telus retention deal and could they match it? The response was to quote the existing price plans and promotions chapter and verse. :( No way, no how (and I was nice too!) could I get them to do anything like this for me.

I don't care for Rogers much but I want a GPRS phone with Bluetooth and Telus has neither. I was angling to sign a 2 year contract and get the Sony/Siemens T637 but they weren't coming out to play.

So... has anyone else had any success getting these deals as non-Rogers customers?

D.G.

[rn]

My timeline:
called in Oct 28th - signed up for 25 dollar deal
called in again November 1st - was told not shipped yet
Called in again November 2nd - got a waybill number
Picked up what was supposed to be refub v300 on Nov 4th - was a v600.
Phone works great - good features - life timer said 1 hour of use.
Sim card was sealed and I had to go through the whole charging thing/calling in to activate my sim card etc first..

HOWEVER have called in twice in the meantime to find 1. they didn't switch me to the plan 2. they didn't switch my 'bundle'...
now I don't think i have call display anymore..
UGH!
but in the end I still think good deal for me since i got the v600

[Neb]

My GF got her phone today.

Ordered Oct 30th, got a V220 refurb today. Box came with a new sim card, and a letter saying "thankyou for 2 year renewal"

Definitely will call to see what's the deal, but anyone else got the same letter?

[mark_in_2k]

Purolator delivered my phone but no one was in to receive it at home, so I gotta go pick it up tomorrow. Should be a nice surprise to see whether it's a v300 or a v600 :D

My timeline:
Called in Oct 29th - signed up for 20 dollar, refurb v300 deal
called in again November 5th - was told not shipped yet
called in again November 6th - was told not shipped yet
called in again November 8th - was told not shipped yet (impatient, I know ;))
called in again November 9th - was told no refurb v300's left, but I was down to receive a refurb v600 (not holding out for the v600, v300 will do...i can always make it a v600 anyways)

I'll let the thread know what I got tommorow.

[rn]

I got the same letter - called and confirmed it's only 1 year.

My GF got her phone today.

Ordered Oct 30th, got a V220 refurb today. Box came with a new sim card, and a letter saying "thankyou for 2 year renewal"

Definitely will call to see what's the deal, but anyone else got the same letter?

[silverEl]

Purolator delivered my phone but no one was in to receive it at home, so I gotta go pick it up tomorrow. Should be a nice surprise to see whether it's a v300 or a v600 :D

My timeline:
Called in Oct 29th - signed up for 20 dollar, refurb v300 deal
called in again November 5th - was told not shipped yet
called in again November 6th - was told not shipped yet
called in again November 8th - was told not shipped yet (impatient, I know ;))
called in again November 9th - was told no refurb v300's left, but I was down to receive a refurb v600 (not holding out for the v600, v300 will do...i can always make it a v600 anyways)

I'll let the thread know what I got tommorow.



i had the same deal csr told me i would receive a v600 but when i got the phone i got a v300 .....

PLUS it doesn't work....now they say they got no refurbs left :(

[mrken]

Ok, after doing some checking on the internet what i thought was the life timer was really the call timer.

Does anyone know the life timer code for this samsung x426? I can't find it anywhere on the net. I was able to manage to get some code off the net (*#0782#), where when i entered it it said 4:16:32!
I think you should call Rogers and complain about getting a used phone when you paid for a new one. I assume the code is for the life timer.

ur not qualified for the upgrade..they would charge u 10 bucks per month to the amount of months remaining on ur contract...


with that ..u might as well get it at retail!
Crap. I bought one of those Nokia 3590 phones, with the 4 months free service, at the $29 FutureShop Boxing Day Sale. Right now I'm on a month-by-month service, so I'm guessing I don't qualify.

I'm currently up to $50-$60 a month for service, so I'd really like a new deal!

I'm guessing that I won't qualify for any of these deals posted?
I guess I am on the same boat as Absolute. :) I got the Nokia 3595 with a one year contract, and am paying $20 for the 150 minutes plan. I guess I will just buy another R4U phone at Futureshop this Boxing Day instead. :lol: I wonder what phone they will have for us then? :cheesygri

Hey Guys,

Well I called in to rogers last night, And actually I was going to call rogers even before I read this thread. Basically about 7 of my friends have called in to rogers within the last two weeks to get Unlimited local calling. Started with a friend of mine getting Unlimited for $45 no contract, then he called got it for his girlfriend, his grilfriends brother, his dad and so fourth. He even called in on behalf of a friend and got him unlimited for $25 and he just recently signed up for rogers about a month ago. So I decided to call in for two reasons, one to get that plan, and two for a new phone since i broke the antenna off of my V60. So with the advice i got from here and my friend I signed up for a two year contract and was able to get a New V300 for $99, get unlimited local calling for $35 a month and their enhance service package (voicemail, caller ID, and text messaging) Free for 2 Months. Honestly what brought the price down was i was hesitant in taking the deal, I told them to put a note on my account and I'll call back in a few hours to decide if I wanted to take it or not, by saying that she asked if there was something she could do now so I make my decision right away. I told her to lower the plan from $45 to $35 and she agreed.
Now I have unlimited local Calling!!

Now i'm probably going to sell my new V300 and buy the Sony Ericsson S700 or Nokia 6260 Flip/twist phone.

Thanks guys for all your help!
Wow! $35 for unlimited is even cheaper than Fido!!! Is it fully unlimited (weekdays/nights/ends)?!! That's an amazing deal! Some people are getting great deals here!

[smurfgun]

It is unfortunate that everybody gets a different deal. It should be an even playing field for all. The same offer should be offered to all customers.

It should be like buying a Toyota!

[Pro]

What time does Rogers customer service office close? I wanna get a better deal than what I have now. Tia

[CSR]

What time does Rogers customer service office close? I wanna get a better deal than what I have now. Tia
10pm EST

[Neb]

The V220 is signifcantly better than my T720, espeically in the basement. However this refurb one has 10hrs and 59min on the lifetimer. I am little concern considering they shoudl have less than 30 or at most 1 hr. This is alittle excessive. I think I will be returning it, has anyone else have the same prob? Any trouble returning it?

Wel.. hope nobody gets this phone, everythign works but dont' like the idea of it being used so much.

[Mint]

I called both their sales line and customer service and told them I was a Telus customer who was being offered a great Telus retention deal and could they match it? The response was to quote the existing price plans and promotions chapter and verse. :( No way, no how (and I was nice too!) could I get them to do anything like this for me.

I don't care for Rogers much but I want a GPRS phone with Bluetooth and Telus has neither. I was angling to sign a 2 year contract and get the Sony/Siemens T637 but they weren't coming out to play.

So... has anyone else had any success getting these deals as non-Rogers customers?

D.G.
Hey dealguy,

For me it was half/half. I'm not a rogers customer, but my gf is. The lady i got was really nice and added a account to my gf's account(just a regular plan) and then switched me over to this $25/month plan.
She wasnt supposed to do that, but the lady was really nice. I guess I lucked out with that


I think you should call Rogers and complain about getting a used phone when you paid for a new one. I assume the code is for the life timer.

I checked again with the code, and i think its just a timer code and not the life timer. I never did find out what the life timer code was. I called in about it and they said they do that sometimes, where they put it in for you already. I'm not sure if she was just saying it or not, but with them treating me so well I didnt want to complain too much.

My Final Plan:
So I called back and decided to go for a 3 year contract so I can save $50 on my Samsun x426 and get the 50bonus min.

$20/month
250 anytime minutes
Evening/Weeknights @ 8PM
Free Caller ID
2 Months free voicemail
6 Months of unlimited calling (I didnt even know the intial rep gave that to me until i called today. I want to call in and thank her again :D)
$50 for the Samsung X426 (on 3 year contract)

[tgzo]

Hi guys, after a few rounds of calling, this is what I came up with:

1. $20 plan with 200 minutes and unlimit. eve/weekeneds starting @ 8
2. on a two year term
3. A new motorola V300 for $99 (worked down from 125)
4. 6 months free unlimited calling
5. free call display and the standard crap
6. 2 months free $7 value pack (also standard).
7. $35 fee waived off completely =p

I'm will still be working on better deals tomorrow, more calls = more potential for soft CSR reps!

P.S Please tell me your opinion on my deal =p

[smurfgun]

Hey all,

We have been talking a lot about calling roger's for these upgrades. Does anybody know if dealers can give you better offers?

One dealer told me that hardware upgrades are through rogers so that they can't do much about it.

[mrken]

Hey dealguy,

For me it was half/half. I'm not a rogers customer, but my gf is. The lady i got was really nice and added a account to my gf's account(just a regular plan) and then switched me over to this $25/month plan.
She wasnt supposed to do that, but the lady was really nice. I guess I lucked out with that



I checked again with the code, and i think its just a timer code and not the life timer. I never did find out what the life timer code was. I called in about it and they said they do that sometimes, where they put it in for you already. I'm not sure if she was just saying it or not, but with them treating me so well I didnt want to complain too much.

My Final Plan:
So I called back and decided to go for a 3 year contract so I can save $50 on my Samsun x426 and get the 50bonus min.

$20/month
250 anytime minutes
Evening/Weeknights @ 8PM
Free Caller ID
2 Months free voicemail
6 Months of unlimited calling (I didnt even know the intial rep gave that to me until i called today. I want to call in and thank her again :D)
$50 for the Samsung X426 (on 3 year contract)
Here is a quote from the Epinion's page on the x426:
Call Records: The last 20 incoming, outgoing and saved calls are recorded in the call records. This includes the date and the time of the call. Also in the call records section are the timers of the phone (last call time, total outgoing calls, total incoming calls and a life timer).
I think the manual should also say something about it.

I wonder whether the reps will be nicer on Remembrance Day? :cheesygri

[jon604]

As I thought ....those dick heads at Rogers made me wait 2 weeks for a v300 and said they will send a v600 but now they said I'm lucky to get a v220 refurb... I told them I got out of my grandfathered corporate plan for this v300 they promised and now they won't even honour my old plan if I don't want this v220. She spent over 20 min. trying to convince me that this phone is better than the v300 like i was an analog man. Look at the specs and price compared to the v220. She even went as far as saying the v220 was a higher model when the motorola webpage says it's the little brother of the other V series with less features.
They don't have any refurb left and they continue to sell it! False promises and they continue to say they gave an equivalent or better phone to you when it's not true. So for those of you who didn't get their phone yet, beware! They won't even give you anything to make up for their screw up. I hope some heads will roll at Rogers after they get enough complaints.

[Mint]

Here is a quote from the Epinion's page on the x426:
Call Records: The last 20 incoming, outgoing and saved calls are recorded in the call records. This includes the date and the time of the call. Also in the call records section are the timers of the phone (last call time, total outgoing calls, total incoming calls and a life timer).
I think the manual should also say something about it.

I wonder whether the reps will be nicer on Remembrance Day? :cheesygri

yah. the online manual says there is a life timer option, but the manual i got doesnt. on the phone where it should be, is missing that life timer button. :confused:

[saw_mui]

Hey all,

We have been talking a lot about calling roger's for these upgrades. Does anybody know if dealers can give you better offers?

One dealer told me that hardware upgrades are through rogers so that they can't do much about it.


dealers can't do crap, they obey the rogers upgrade prices. the only way u can get it cheaper...is whatever the CR tells u.

don't talk with customer service, their stupid!!! half of them aren't event trained well. if whatever a cr or cs tells u...and the dealers says the same...ur haven't gotten urself a deal!

[saw_mui]

As I thought ....those dick heads at Rogers made me wait 2 weeks for a v300 and said they will send a v600 but now they said I'm lucky to get a v220 refurb... I told them I got out of my grandfathered corporate plan for this v300 they promised and now they won't even honour my old plan if I don't want this v220. She spent over 20 min. trying to convince me that this phone is better than the v300 like i was an analog man. Look at the specs and price compared to the v220. She even went as far as saying the v220 was a higher model when the motorola webpage says it's the little brother of the other V series with less features.
They don't have any refurb left and they continue to sell it! False promises and they continue to say they gave an equivalent or better phone to you when it's not true. So for those of you who didn't get their phone yet, beware! They won't even give you anything to make up for their screw up. I hope some heads will roll at Rogers after they get enough complaints.

i hope u don't agree on the v220. as i said before....a freaking new one cost u 25 bucks more with one year warranty...y would ppl take that one anywayz. i mean the v300 and v600 its a good deal ...ur looking at like 100 -250 in savings for the stupid thing

[saw_mui]

yah. the online manual says there is a life timer option, but the manual i got doesnt. on the phone where it should be, is missing that life timer button. :confused:


i say u should still call the cr ppl and tell them that the phone that they gave u isn't new, that its been open before...c what htey can do..and if u didn't get ur admin charge wavied or whatever...u can probably nag them about it..cuz it caused u so much trouble, and its their fault for not giving u a new one in which u were charged for

***that is what u asked for...rite??? sorry too much post don't remember

[Mint]

actually, they did waive the admin charge :D
My rep kicks @ss. I didnt even ask for it.

Hopefully everything comes out ok on the Bill, because it seems like its kind of complicated. When i called today, they didnt have the 2months free VM (it was 2 months free caller ID, i think she put the wrong one in)

[jon604]

i hope u don't agree on the v220. as i said before....a freaking new one cost u 25 bucks more with one year warranty...y would ppl take that one anywayz. i mean the v300 and v600 its a good deal ...ur looking at like 100 -250 in savings for the stupid thing

If I don't take their stupid V220 they said I might not get another refurb. that's even as good. What would you do? They won't even budge after screwing me. Isn't it a breech of contract when they verbally agree to sell you something and not come through? They didn't even have the courtesy to tell you they ran out of v300s.. they just ship you any phone and hope you don't complain.

[saw_mui]

If I don't take their stupid V220 they said I might not get another refurb. that's even as good. What would you do? They won't even budge after screwing me. Isn't it a breech of contract when they verbally agree to sell you something and not come through? They didn't even have the courtesy to tell you they ran out of v300s.. they just ship you any phone and hope you don't complain.

ask to speak to their supervisor??? i dont' know...or i would wait...that's waht i'm doin' til they get other phone refurb. besides, new phones care comin' out they bound to have decrease in price of sumthing

[djrhyme]

I did not get the V300 or V600...instead they gave me the V220...WTF?...I am rather upset as I called them many times asking them when I would get my phone and they did not say I would be getting V220!!!...I have not called them back to complain yet as I wanted the opinion of the RFD members?

[herbalist]

Wow! $35 for unlimited is even cheaper than Fido!!! Is it fully unlimited (weekdays/nights/ends)?!! That's an amazing deal! Some people are getting great deals here!

Yeah its Unlimited anytime of the day unlimited!!!

[djrhyme]

Couldn't wait...so I called in...they're sending me a brand NEW V300 :cheesygri ...I talked politely and courteously...PLUS they saw that I cellular service for over 10 years with them as well as cable and internet so I do not think it would have been good if I got further disappointed.... :!:

[seefuthead]

please tell me more about unlimitedcalling!!!!!!!!!!!!

[thailion]

Yeah its Unlimited anytime of the day unlimited!!!

That's amazing, I'm glad you were able to score a great deal... but I remember that a few people have had unlimited local calls for 3-6 months only at the beginning of a new contract with Rogers...

Are you sure this isn't what they gave you?

Thanks.

[herbalist]

That's amazing, I'm glad you were able to score a great deal... but I remember that a few people have had unlimited local calls for 3-6 months only at the beginning of a new contract with Rogers...

Are you sure this isn't what they gave you?

Thanks.

I am absolutely sure, because i called and confirmed three different times. And i also know the deal your talking about cause two of my friends got it only for 6 months. As for my other friends, one got it as a monthly plan (no contract) He bitched for a good 30mins, hes good at that!! and my other friends have what i have. I was off contract and agreed to a new two year term. I think if you give up a vibe like you arn't 100% sure about getting it and tell them you will think about it unless they could do something to intrest you in taking it right away, and that is how i got it down from $45 to $35 a month. I know about 8 of my friends that have unlimited with rogers now.

[mrken]

I think from now on, everybody should record every phone conversation with Rogers. :cheesygri They do say something like: This call may be monitored or recorded... It's a two-way street. :cheesygri

The unlimited thing is amazing! Way better than the 200 minute plan. :cheesygri It doesn't come with any extras, right?
I don't think I need that many minutes, because I am going to microwave my brain. :cheesygri This would be great for those who want to drop Telus or Bell landlines and use VoIPs. Rogers has E911 now, so we are safe and we can keep the cellphones beside our heads when we sleep. :lol:

[herbalist]

The unlimited thing is amazing! Way better than the 200 minute plan. :cheesygri It doesn't come with any extras, right?


I had the $45 350 minute plan and i was going over that and paying an extra $30-$50 a month, so i am glad to get the unlimited. and plus the plan ended up costing less ($35 a month) then my original plan and i can't stress this enough, its Unlimited!!! They gave me the standard enhance service pack free for two months and when i get my bill i'll probably call them and say that a CR rep said she would waive the $35 admin fee but she really didn't.

[smurfgun]

Hey guys,

I called in and it wasn't a problem for them to offer me the plan. I've got a couple questions.

1. I currently have a 2nd phone line tagged on for 10 bucks. They said that with the retention plan, I can't keep the 2nd line. Is that true? or did he come up with that?

2. I've read a few times that in addition to caller id, voice mailed was offered free PERMANENTLY. Is that true?

Thanks,

[hawk8192333]

any one got refurb v300 with no problems. my does not work good. how did u guys get a new one for 99?

[EveryLurker]

im not sure about your first question.. but i know a bit about your second question

i told the rep that my friend got free voicemail with his plan and i said i was wondering if i could get it as well.. the dude had no idea what i was talking about and told me that rogers isnt allowed to do that (give free vm)

however he told me that there was a promotional vm going on now (2 months free vm - after that, pay 5 or 8 dollars depending on type of vm u choose)

i just signed up for that and when the two months are up.. i will cancel the vm seeing as how i have call display..


on another note.. i ordered my v300 about 10 days ago.. and i havent heard a word from rogers yet.. im gonna call them now and give them a good yelling..

[mark_in_2k]

Purolator delivered my phone but no one was in to receive it at home, so I gotta go pick it up tomorrow. Should be a nice surprise to see whether it's a v300 or a v600 :D

I'll let the thread know what I got tommorow.

Well, I went at lunch to pick up my phone, and guess what...that's right, a refurb v220, which doesn't seem to work. The directional buttons seem all screwed up so I can't navigate the menus at all.

Gonna call them up (again :() and see if I can get the v300 for a ridiculously low price...

[Bigbob85]

I think from now on, everybody should record every phone conversation with Rogers. :cheesygri They do say something like: This call may be monitored or recorded... It's a two-way street. :cheesygri

The unlimited thing is amazing! Way better than the 200 minute plan. :cheesygri It doesn't come with any extras, right?
I don't think I need that many minutes, because I am going to microwave my brain. :cheesygri This would be great for those who want to drop Telus or Bell landlines and use VoIPs. Rogers has E911 now, so we are safe and we can keep the cellphones beside our heads when we sleep. :lol:

E911 is relatively useless. It only displays the address of the tower that your call has used. Don't think if you call 911 and get disconnected that the police will be at your door. They only have the tower you hit when you made the call.

[seefuthead]

so how are we supposed to pay for these fones. do you guys get some kind of invoice or something. i didnt seem to get any bill for my fone. is it comming on next fone invoice?

[djrhyme]

so how are we supposed to pay for these fones. do you guys get some kind of invoice or something. i didnt seem to get any bill for my fone. is it comming on next fone invoice?

Based on past experience, the cost of the phone and admin fee has shown up on monthly cell phone bill...:(

[Keiichi]

Well,

Got my refurb V220 (NO SIM CARD THOUGH!)
And it has a lifetime of 48 minutes. Not bad..

Everything works fine, there are no scratches and looks new!

Now I don't know if I should keep on using my T68i or should I use the V220.

Gotta get myself a cable and software to upload mp3s into the phone!

[saw_mui]

Hey guys,

I called in and it wasn't a problem for them to offer me the plan. I've got a couple questions.

1. I currently have a 2nd phone line tagged on for 10 bucks. They said that with the retention plan, I can't keep the 2nd line. Is that true? or did he come up with that?

2. I've read a few times that in addition to caller id, voice mailed was offered free PERMANENTLY. Is that true?

Thanks,

Answers:

1. that is correct..u can't use that on the add-a-phone line..if i were u i would split the two line and get two retention plans!!! and its possible i know ppl done it before. reason behind it..is that the plan is too cheap or whatever thereofre u can't do the add a phone like u had before
2. false. ppl were lucky if they got it..i call rogers, the lady told me that it only happened once that she know of, and the rep got in a lot of **** for doin' so! if ur offered for more than 2 month on the bundle service or the extra service ur got urself a deal (2 months was always there for u to try)

[saw_mui]

so how are we supposed to pay for these fones. do you guys get some kind of invoice or something. i didnt seem to get any bill for my fone. is it comming on next fone invoice?

on ur bill. 100% sure. either this comin' bill or the one after

[jon604]

ask to speak to their supervisor??? i dont' know...or i would wait...that's waht i'm doin' til they get other phone refurb. besides, new phones care comin' out they bound to have decrease in price of sumthing


Did they do the same thing to you? Gave you a v220 instead of a v300? Sadly to say, I asked to talk to the manager and she said that's me. She offered me nothing. "Take it or send it back she said. You are lucky to even have a refurb. v220." I know others who signed up a day later and they don't even have a phone to give them. Just a crappy LG phone. Maybe switch to bell since they give free VM but they charge $100 more for the same phone. Scum bag Rogers.

[Mint]

When i called in, they way they do billing is they bill at the beginning of the cycle.

So for the usage between: november 11 - december 11, they bill you on november 12.

So I called again today, to switch over my gf's plan to the $20/month with evenings at 8PM. and apparently I dont have unlimited calling for 6months, which is what the previous rep told me. Theres so much inconsistency.

From what i've gathered my plans are like this:
GF's Plan
$20/month
200 min
eve/wkn @ 8pm
free caller ID
$5 for Voicemail (she didnt get any free months, even though it was supposed to)
2 year contract

My plan
$20/month
250 min
eve/wkn @ 8PM
free caller ID
Voicemail free for the first 2 months
3 year contract

I forgot to ask them for that rogers bundle thing, since I have the digital cable + wireless. Is this confirmed valid for this rate plan? A friend of mine got it denied.

EDIT: Is there any way for us to get a copy of our plan? like have it printed out so we know what it is exactly.

[djrhyme]

So I called again today, to switch over my gf's plan to the $20/month with evenings at 8PM. and apparently I dont have unlimited calling for 6months, which is what the previous rep told me. Theres so much inconsistency.

Get he rep's name that told you this...you should take notes of names and what they offered you as they supposedly do the same...I was able to backup my claims via presenting a name and the dept they work in..




I forgot to ask them for that rogers bundle thing, since I have the digital cable + wireless. Is this confirmed valid for this rate plan? A friend of mine got it denied.



I got this also with no problems so extra 15% off on all Roger's services...it may be because I have been with Rogers for a very long time or because I have 2 cells with Rogers (but it is a 2 in 1 plan)...dunno? Of course...you'll never really know until you get your first bill :confused:



EDIT: Is there any way for us to get a copy of our plan? like have it printed out so we know what it is exactly.



Yes, I believe you can but you may have to pay for a copy of it. As mentioned above call back and take down NOTES, NAMES & DEPARTMENTS!!!

GOOD LUCK! :cheesygri

[djrhyme]

Answers:

1. that is correct..u can't use that on the add-a-phone line..if i were u i would split the two line and get two retention plans!!! and its possible i know ppl done it before. reason behind it..is that the plan is too cheap or whatever thereofre u can't do the add a phone like u had before



Sorry saw_mui BUT...I'm gonna have to disagree with you there. I have a 2 in 1 plan. I was able to get the retention plan with 6 months unlimited calling on my main line and the secondary line for $15 with 2 months unlimited...both phones are charged the $6.95 System access and $.50 emergency fee + taxes... I kept the basic voicemail of $5 on the primary line too...hope that helps?

[mk316]

Hey Guys,

Well I called in to rogers last night, And actually I was going to call rogers even before I read this thread. Basically about 7 of my friends have called in to rogers within the last two weeks to get Unlimited local calling. Started with a friend of mine getting Unlimited for $45 no contract, then he called got it for his girlfriend, his grilfriends brother, his dad and so fourth. He even called in on behalf of a friend and got him unlimited for $25 and he just recently signed up for rogers about a month ago. So I decided to call in for two reasons, one to get that plan, and two for a new phone since i broke the antenna off of my V60. So with the advice i got from here and my friend I signed up for a two year contract and was able to get a New V300 for $99, get unlimited local calling for $35 a month and their enhance service package (voicemail, caller ID, and text messaging) Free for 2 Months. Honestly what brought the price down was i was hesitant in taking the deal, I told them to put a note on my account and I'll call back in a few hours to decide if I wanted to take it or not, by saying that she asked if there was something she could do now so I make my decision right away. I told her to lower the plan from $45 to $35 and she agreed.
Now I have unlimited local Calling!!

Now i'm probably going to sell my new V300 and buy the Sony Ericsson S700 or Nokia 6260 Flip/twist phone.

Thanks guys for all your help!

Hey guys this plan does not exist. I called rogers and they told me we have no such unlimited calling plan at all. This is after calling the same phone# as for the retention plan. Its the one listed on the main page of this thread.

Also here's what I got as my deal.

$25-$5credit per month
Even and weekend at 6
200 daytime
3 months unlimted calling
and the usual call display.

Thanks for the good deal guys keep em comin

[zzricezz]

EDIT: Is there any way for us to get a copy of our plan? like have it printed out so we know what it is exactly.

when you get your bill, it state what you have in your plan at the right side of the bills.

[herbalist]

Hey guys this plan does not exist. I called rogers and they told me we have no such unlimited calling plan at all. This is after calling the same phone# as for the retention plan. Its the one listed on the main page of this thread.

Also here's what I got as my deal.

$25-$5credit per month
Even and weekend at 6
200 daytime
3 months unlimted calling
and the usual call display.

Thanks for the good deal guys keep em comin

Well it definetly exist for me, because i'm enjoying unlimited right now! You have to ask for it, be like i know some people with it and they'll give it to you.

[yu130960]

Did they do the same thing to you? Gave you a v220 instead of a v300? Sadly to say, I asked to talk to the manager and she said that's me. She offered me nothing. "Take it or send it back she said. You are lucky to even have a refurb. v220." I know others who signed up a day later and they don't even have a phone to give them. Just a crappy LG phone. Maybe switch to bell since they give free VM but they charge $100 more for the same phone. Scum bag Rogers.

The V220 that I finally got was defective. These are not refurbished phones they are simply repackaged!!! Good luck to all of you, but I sent mine back as personally I think the V220 is low quality phone compared to the V300 I was promised and mine in particular was a POS. The only one happy on this deal is Purolator.

[saw_mui]

Sorry saw_mui BUT...I'm gonna have to disagree with you there. I have a 2 in 1 plan. I was able to get the retention plan with 6 months unlimited calling on my main line and the secondary line for $15 with 2 months unlimited...both phones are charged the $6.95 System access and $.50 emergency fee + taxes... I kept the basic voicemail of $5 on the primary line too...hope that helps?


its lucky u got it to go through...but we tried before the ppl wouldn't allow it...however, we did get the t616 free and activation was waived

[mark_in_2k]

The V220 that I finally got was defective. These are not refurbished phones they are simply repackaged!!! Good luck to all of you, but I sent mine back as personally I think the V220 is low quality phone compared to the V300 I was promised and mine in particular was a POS. The only one happy on this deal is Purolator.

My v220 is defective too. I can't believe that they don't test these phones before they ship them out!

Anyway, spoke to another CR lady, she's going to let me have a new v300 for $125 and waive the $35 admin fee that they charge.

I'm gonna take this offer.

[saw_mui]

When i called in, they way they do billing is they bill at the beginning of the cycle.

So for the usage between: november 11 - december 11, they bill you on november 12.

So I called again today, to switch over my gf's plan to the $20/month with evenings at 8PM. and apparently I dont have unlimited calling for 6months, which is what the previous rep told me. Theres so much inconsistency.

From what i've gathered my plans are like this:
GF's Plan
$20/month
200 min
eve/wkn @ 8pm
free caller ID
$5 for Voicemail (she didnt get any free months, even though it was supposed to)
2 year contract

My plan
$20/month
250 min
eve/wkn @ 8PM
free caller ID
Voicemail free for the first 2 months
3 year contract

I forgot to ask them for that rogers bundle thing, since I have the digital cable + wireless. Is this confirmed valid for this rate plan? A friend of mine got it denied.

EDIT: Is there any way for us to get a copy of our plan? like have it printed out so we know what it is exactly.

#1. ur gf doesn't get any free for the voice mail...if she was on the enhance she would b for 2 months

#2. u should b able to get it. since ur on digital and u have wireless...ur friend got denied probably b/c his wireless plan is under 20 bucks or that he has regular tv. regular tv need an extra outlet. however some other guy on this forum stated that he got it throught without the extra outlet. But from what i know..just basic tv on its own without extra outlets, or corporate paid plans, or special discounts and other stuff does not allow u to get the bundles

[saw_mui]

Did they do the same thing to you? Gave you a v220 instead of a v300? Sadly to say, I asked to talk to the manager and she said that's me. She offered me nothing. "Take it or send it back she said. You are lucky to even have a refurb. v220." I know others who signed up a day later and they don't even have a phone to give them. Just a crappy LG phone. Maybe switch to bell since they give free VM but they charge $100 more for the same phone. Scum bag Rogers.


its up to u if u wanna stay or not...only bad thing with bell is their phones...if u get other gsm phones ur only stuck with rogers. I didn't take that deal, i rather wait. I mean the plan to me was the major thing, phone u can always get deals, they come up every so often. Sooner or later they would have more refurb. of some other kind

[EveryLurker]

hey i called rogers yesterday regarding my v300.. told me OOS :(

anyways the rep offered me anyone of these instead

new v220 -$114

nokia 3120 - $35

lg 4010 -$35


ive been doing some reseach.. i really wanted a camera phone... so the only option i have right now is the v220 At the moment.. should i take it or not?

[saw_mui]

hey i called rogers yesterday regarding my v300.. told me OOS :(

anyways the rep offered me anyone of these instead

new v220 -$114

nokia 3120 - $35

lg 4010 -$35


ive been doing some reseach.. i really wanted a camera phone... so the only option i have right now is the v220 At the moment.. should i take it or not?

are u sure its those prices??? the v220 is 50 bucks for 2 years and 99 for 2 years brand new! plus the 35 activation fee...c if u can get it wavied or half or sumthign since u had to go through this trouble

[saw_mui]

the new phones that were release are out for upgrades now....

v551, e316, 3220



if u guys wanted it..its out now

[tgzo]

Hey guys, I have a little tip for you guys for getting the new V300 @ 99.99 without too much hassles!

Essentially, if you just want to go for a two year term, Rogers offer brand new V300@ 125. However, after some inquiry, I was informed that Rogers also offer V300@ 99.99 given that you sign up for a monthly contract of at least $40. Here's the good part, since Rogers does not penalize customers for switching plans during your contract, therefore all you have to do is commit to a $40 plan upon calling and get the phone for $99, then call back immediately to change the plan back to the $20 or $25 plan that was offered in this thread!

BTW Rogers does offer unlimited calling plan @$40, that's the one I'm currently signed up with. The CSR told me the only catch is that the unlimited plan is only available for a year.

[Neb]

Hey guys, I have a little tip for you guys for getting the new V300 @ 99.99 without too much hassles!

Essentially, if you just want to go for a two year term, Rogers offer brand new V300@ 125. However, after some inquiry, I was informed that Rogers also offer V300@ 99.99 given that you sign up for a monthly contract of at least $40. Here's the good part, since Rogers does not penalize customers for switching plans during your contract, therefore all you have to do is commit to a $40 plan upon calling and get the phone for $99, then call back immediately to change the plan back to the $20 or $25 plan that was offered in this thread!

BTW Rogers does offer unlimited calling plan @$40, that's the one I'm currently signed up with. The CSR told me the only catch is that the unlimited plan is only available for a year.

The last time I checked, you can't downgrade a plan for 6mos if you are bound to a contract, so this would not work.

[Buck Khaki]

So if you sign up for a 3 year contract then you only get unlimited for the first year? What about the following 2 years? :confused:

BTW Rogers does offer unlimited calling plan @$40, that's the one I'm currently signed up with. The CSR told me the only catch is that the unlimited plan is only available for a year.

[Buck Khaki]

I want unlimited for $35/mo. :D

Hey Guys,

Well I called in to rogers last night, And actually I was going to call rogers even before I read this thread. Basically about 7 of my friends have called in to rogers within the last two weeks to get Unlimited local calling. Started with a friend of mine getting Unlimited for $45 no contract, then he called got it for his girlfriend, his grilfriends brother, his dad and so fourth. He even called in on behalf of a friend and got him unlimited for $25 and he just recently signed up for rogers about a month ago. So I decided to call in for two reasons, one to get that plan, and two for a new phone since i broke the antenna off of my V60. So with the advice i got from here and my friend I signed up for a two year contract and was able to get a New V300 for $99, get unlimited local calling for $35 a month and their enhance service package (voicemail, caller ID, and text messaging) Free for 2 Months. Honestly what brought the price down was i was hesitant in taking the deal, I told them to put a note on my account and I'll call back in a few hours to decide if I wanted to take it or not, by saying that she asked if there was something she could do now so I make my decision right away. I told her to lower the plan from $45 to $35 and she agreed.
Now I have unlimited local Calling!!

Now i'm probably going to sell my new V300 and buy the Sony Ericsson S700 or Nokia 6260 Flip/twist phone.

Thanks guys for all your help!

[HowEver]

The last time I checked, you can't downgrade a plan for 6mos if you are bound to a contract, so this would not work.

Wrong, you can change your plan anytime after the first few months (when you should have had special/unlimited provisions anyway).

It is the contract you can't change--well, you can always extend it...

[saw_mui]

Wrong, you can change your plan anytime after the first few months (when you should have had special/unlimited provisions anyway).

It is the contract you can't change--well, you can always extend it...


ur wrong....upgrading ur monthly plan is anytime...downgrading takes 6 billing cycles

[weedb0y]

herballist, when your friend got unlimited for $25, then why would u even go for $35!

When their retention plan with 200 mins and unlmited eveinings is $25 to begin with.

[Superfly]

Thanks to everyone all the info on this post. I am being offered the motorola v551 for $150. Any thoughts on if this a good deal. The alternative is a x426 for free. I know that the x 426 is a great basic phone but I like all the features on the 551, but dont know if its worth $150. Any thoughts will be greatly appreciated. Thanks! :D

[herbalist]

herballist, when your friend got unlimited for $25, then why would u even go for $35!

When their retention plan with 200 mins and unlmited eveinings is $25 to begin with.

Everyone seems to be PMing me for my deal. the $25 Unlimited my friend recieved only last for 6 months. Mine last for my contract. Honestly its easy. just ask them for the unlimited promotion plan, they will try to offer you it for 1 year then they will switch you to the $40 plan of 350 anytime and unlimited evenings and weekends but fight it. tell them you might consider leaving. or you've been a loyal customer for so and so years. and if they still refuse talk to the supervisor.

[herbalist]

BTW rogers is quick, i signed up for my plan wednesday night (two days ago) and i got my new V300 today.

Oh and I called them just right now and told them that a rep promised me that she would waive the $35 admin fee (which she did not) and the kind customer relation rep i just spoke to waived it for me! so :D

[mrken]

E911 is relatively useless. It only displays the address of the tower that your call has used. Don't think if you call 911 and get disconnected that the police will be at your door. They only have the tower you hit when you made the call.
But that's only stage one. ;) In the States, they are already able to pinpoint the user to around a 10m radius (I am probably wrong on this figure) from the a map of the RF reflections from buildings etc. This will only work in the city and not in rural areas where there are no buildings. At least now, they have the phone number of the cellphone so they can call you back. :cheesygri

I read somewhere that the cable to the V300 (and V220/V600?) is a mini-USB-B connector as with digital cameras. Is this true? I have one of those. :)

[pennysaver]

Thanks to everyone for the info. I got a deal that I am happy with. Basically, I pay the same amount as before but I get Caller ID and 150 daytime minutes more. Details are the same as everyone else:

200 min daytime
Free eves from 6:00
Free weekends
Caller ID for contract term

$79 for V220
No $35 fee

She would not drop the price on the V220 no matter what we said but she put us on hold and came back to tell us she would waive the fee. I told her it was good for us but I need some way to know that it would be waived. She gave me name and id to call back if it is not waived.

She did not get upset even though we told her what other people were receiving.

One thing - why is the V220 and the x426 the same price on rogers.com but they want to charge people more for the V220 with these plans.

If things work out, I will call back and commend her and the few other pleasant people I have spoken with.

I hope the V220 works out ok ..... *fingers crossed*.

Thanks again to everyone!

[saw_mui]

Thanks to everyone all the info on this post. I am being offered the motorola v551 for $150. Any thoughts on if this a good deal. The alternative is a x426 for free. I know that the x 426 is a great basic phone but I like all the features on the 551, but dont know if its worth $150. Any thoughts will be greatly appreciated. Thanks! :D


not bad...ur saving 50 bucks about....its 199.99 for 3 years
i would take it :cheesygri ..its a good phone..dunno about reception but very vibrate colours a lot better than v300...more crisp than the v600

[mark_in_2k]

Hey guys, I have a little tip for you guys for getting the new V300 @ 99.99 without too much hassles!

Essentially, if you just want to go for a two year term, Rogers offer brand new V300@ 125. However, after some inquiry, I was informed that Rogers also offer V300@ 99.99 given that you sign up for a monthly contract of at least $40. Here's the good part, since Rogers does not penalize customers for switching plans during your contract, therefore all you have to do is commit to a $40 plan upon calling and get the phone for $99, then call back immediately to change the plan back to the $20 or $25 plan that was offered in this thread!

I just got the v300 for $125 without the $35 admin fee. They can be pretty strict with that fee, especially when you're already taking advantage of another offer (such as free call display, Vmail, etc) so really you'd really be paying a little more if they gave u the phone for $99+$35 admin fee.

If you can get them to waive the fee, good luck.

[Neb]

My GF tried to call and return her V220 tonight, and they are giving her a hard time. That bag that caem with the refurb phone and the sticker shoudl mean the shipping cost is included right? The CR said she has to pay for shipping to return the phone. Is this true?

[Buck Khaki]

Sounds like a great deal. I'd say go for it. It's a great phone with lots of features and bluetooth too. Where may I ask can you get it for $150?

Thanks to everyone all the info on this post. I am being offered the motorola v551 for $150. Any thoughts on if this a good deal. The alternative is a x426 for free. I know that the x 426 is a great basic phone but I like all the features on the 551, but dont know if its worth $150. Any thoughts will be greatly appreciated. Thanks! :D

[Chrispy]

Thanks to everyone all the info on this post. I am being offered the motorola v551 for $150. Any thoughts on if this a good deal. The alternative is a x426 for free. I know that the x 426 is a great basic phone but I like all the features on the 551, but dont know if its worth $150. Any thoughts will be greatly appreciated. Thanks! :D

I've used the V220, V300, V400, V525, V600 and V878. I'm now using V551, as it was just recently given to me to try out.

All I can say about the V551 is that in terms of signal strength and voice clarity it is an improvement over all of the above mentioned. In my basement, where a lot of the other models didn't get signal, or would drop, the V551 has a solid signal. Menus are still a bit sluggish, but it's a different software version, and it's a bit quicker.

All in all, the V551 is a pretty decent phone for the price and features it includes. I'd definitely take it if you're being offered it for $150.

[yu130960]

My GF tried to call and return her V220 tonight, and they are giving her a hard time. That bag that caem with the refurb phone and the sticker shoudl mean the shipping cost is included right? The CR said she has to pay for shipping to return the phone. Is this true?

If you look at the bill of lading from Purolator it is clearly marked that the receiver is to pay shipping. Make sure you pack everything as I forgot to pack the charger and they were going to charge me $50!!!!!! Thank god that Purolator came back when I called them.

Funny, I know of at least 10 of these "refurb" v220 going back. Looks like they will have lots of stock next week on the "refurb" deal. Waste of time as they are truly POS. Someone should do something, they are basically sending out garbage for people to try out. These have obviously never been tested at all. Bunch of a-holes if you ask me.

[rvs007]

Just to give everyone who is still waiting for their phone a timeline, I ordered my refurb. V300 on Monday morning, Nov. 1st. I called last Friday to check but they were OOS on the V300. They offered me a refurb. V220 but I didn't take it. I asked if they had any refurb. V600, but they said those were out of stock too. So I told them I will continue to wait.

Today (10 business days after) I called again to check. This time, they said my order has been processed and that they have sent me a refurb. V600.

I don't know in what order they are processing the refurb. phone orders because my brother who also purchased a refurb. V300 after me got his phone a few days earlier (but they mistakenly sent him a brand new V300... so maybe his order got messed up with another). Looks like they are just sending out whatever refurb. phone that comes in. I should get the phone next Monday or Tuesday so I'll report whether the phone is a POS or in decent shape.

rvs007

[Mint]

Hey RN, too bad you didnt post this thread in time for the contest. I would have definetly voted for this thread!

[Superfly]

Sounds like a great deal. I'd say go for it. It's a great phone with lots of features and bluetooth too. Where may I ask can you get it for $150?


Rogers is willing to let me have the phone on a two year term for that price as a hardware upgrade. I've been with them for a long time and thay said they would give me a $50 credit towards the upgrade.

Thanks for all the replies :)

[Neb]

If you look at the bill of lading from Purolator it is clearly marked that the receiver is to pay shipping. Make sure you pack everything as I forgot to pack the charger and they were going to charge me $50!!!!!! Thank god that Purolator came back when I called them.

Funny, I know of at least 10 of these "refurb" v220 going back. Looks like they will have lots of stock next week on the "refurb" deal. Waste of time as they are truly POS. Someone should do something, they are basically sending out garbage for people to try out. These have obviously never been tested at all. Bunch of a-holes if you ask me.

Yeah the V220 is a POS, did you try to get out of the shipping cost? Going to call and complain today, anyone try to bring it back just to Rogers Wireless store and to theri customer service desk?

[mark_in_2k]

Yeah the V220 is a POS, did you try to get out of the shipping cost? Going to call and complain today, anyone try to bring it back just to Rogers Wireless store and to theri customer service desk?

Neb, there is no need to call Rogers.

Just fill out the Puroloator form, make sure everything is in the bag, and stick it on bill of lading.

I just sent my crappy v220 back yesterday and when I dropped it off at Puroloator I asked them to make sure that I wasn't going to be paying anything, and I didn't.

[jon604]

Just to give everyone who is still waiting for their phone a timeline, I ordered my refurb. V300 on Monday morning, Nov. 1st. I called last Friday to check but they were OOS on the V300. They offered me a refurb. V220 but I didn't take it. I asked if they had any refurb. V600, but they said those were out of stock too. So I told them I will continue to wait.

Today (10 business days after) I called again to check. This time, they said my order has been processed and that they have sent me a refurb. V600.

I don't know in what order they are processing the refurb. phone orders because my brother who also purchased a refurb. V300 after me got his phone a few days earlier (but they mistakenly sent him a brand new V300... so maybe his order got messed up with another). Looks like they are just sending out whatever refurb. phone that comes in. I should get the phone next Monday or Tuesday so I'll report whether the phone is a POS or in decent shape.

rvs007


I don't know who's telling the truth around here or maybe Roger's CR people are really inconsistant. Some people received great deals which seem impossible to get through the many times I've called. I've called them right after this post and they checked with Distribution Dept. No v600s were processed this week! It was only a limited few who got them last week.The only consistant thing about Rogers is that they disappoint me everytime I call. I'm gonna pick-up the crappy v220 they sent me from Oct. 30th order(which I don't want) and check if it even works.

[juched]

Neb, there is no need to call Rogers.

Just fill out the Puroloator form, make sure everything is in the bag, and stick it on bill of lading.

I just sent my crappy v220 back yesterday and when I dropped it off at Puroloator I asked them to make sure that I wasn't going to be paying anything, and I didn't.


Gotta remember this. I am still waiting on my refurb v220. But the CR lady said she would call me today to discuss a new phone if the refurb doesn't get sent out. Hmm.. I like that sound of a v551 for 150$.

[wlee]

Gotta remember this. I am still waiting on my refurb v220. But the CR lady said she would call me today to discuss a new phone if the refurb doesn't get sent out. Hmm.. I like that sound of a v551 for 150$.
i called, all refurb OOS, new v551 is $225 with 2-year contract, admin fee waived though, still a little bit pricy :|

[dinesh_zee]

Sounds like a great deal. I'd say go for it. It's a great phone with lots of features and bluetooth too. Where may I ask can you get it for $150?
great ph, but contract for how many yrs?

[jon604]

For those of you who have ordered a refurb. v300 and didn't get one, did you also get an insulting letter?
Here's the letter they sent me with the v220 phone. :o

"Dear Vauled Customer,
We are unable to provide you with the v600Refurb phone you have ordered. As a result, Rogers Wireless is committed to assisting you with your cellular phone needs and has provided you with a Motorola V220Refurb, at absolutely no extra cost to you. We are certain you will be happy you your purchase.

Thank you for choosing Rogers Wireless.
(no signature)" <--- as you see, dumb enough to write this letter, smart enough not to put a name on it.

Is this company part of the Better Business Bureau?

[evilserge]

how would a non rogers user jump on this deal? some pm me!!! i like the plan pricing.

[mrken]

For those of you who have ordered a refurb. v300 and didn't get one, did you also get an insulting letter?
Here's the letter they sent me with the v220 phone. :o

"Dear Vauled Customer,
We are unable to provide you with the v600Refurb phone you have ordered. As a result, Rogers Wireless is committed to assisting you with your cellular phone needs and has provided you with a Motorola V220Refurb, at absolutely no extra cost to you. We are certain you will be happy you your purchase.

Thank you for choosing Rogers Wireless.
(no signature)" <--- as you see, dumb enough to write this letter, smart enough not to put a name on it.

Is this company part of the Better Business Bureau?
I don't think they are, but even if they are not, you can still file a complaint. See how BBB dealt with my $20 matter from FS: http://67.19.207.84/~redflagd/forum/showthread.php?t=57574&page=3&pp=20 :lol:

[Mint]

surprise surprise.

I checked my latest rogers bill over the phone and it was majorly inflated. So i called in and asked why it was so high, and apparently they didnt waiver the activation fee and credit my account for my phone (for extending my contract to 3 years). Also, the 2months "free" VM wasnt included. WTH. I called like 3 times to confirm everything, and it was still messed up. So now after speaking with the current CS, it is *supposedly* fixed. Sheesh. these people.

[wlee]

no surprise to me! rogers bill got messed up every single time my plan changes :twisted: and i have to call them up and check the following month to make sure credit is there :twisted:

[suaetes]

yup... rogers is notorious for that stuff...
on another note... has anybody been able to get the v551 for less than $150?

[rn]

Hey RN, too bad you didnt post this thread in time for the contest. I would have definetly voted for this thread!

What contest?

*sigh* i feel like i've earned this deal (and maybe even more) since I've had to spend SOOO Much time on the phone with rogers...
Called today after i got my bill - i'm on the 25 dollar plan and they had charged me 15.00 for a call i made after 6 on november 1st - beware - the new plan is only in effect the next billing cycle which starts nov 2nd (or the 2nd of each month)
Anyhow, the guy tried to just give me half of it back and I said I thought that was unfair so he caved and said "well i'll make this exception because you didn't know the billing cycle"
ugh!! and my call display still isn't working - last person I called said they were going to put in a network complaint - today when I called they said it was never put on my account!
Why are making changes with rogers such a hassle?
The only thing that makes me happy is that with this new plan, my credit I got back today and the first 2 months free of any bundle my bill next month should be less than 20 bucks:)

[Mint]

theres a contest going on for whoever post the best deal between nov12-nov28(i think).
you have to submit it to
http://www.redflagdeals.com/deals/main.php/4thanniversary/hottestdeal

The person who submits a deal and gets the most votes wins the canon camera. I say you submit it now anyways. since it is kinda still an ongoing deal.
youll get my vote:D

Edit: oh yah, and the only reason i havent really complained about all the hassle from rogers is because the first rep i got who helped me out really went out of her way. Got me on this plan (even though i wasnt a current customer, by adding another line to my gf's account), waived the admin fee, waived the cost of the first month, 2 months free VM! Although i had to call back just to get all these things, for now they wont get much complaints from me. butttttt its starting to get ridiculous now. if the next bill still doesnt come out properly, they'll hear from me.

[juched]

Oh well, I broke down and ordered a new v220 instead. However, now they waived the entire admin fee, so it is basically another 43$ or so over my refurbished deal. So, another 8 months of warrenty for 43$...

This is one hot thread isn't it. Wow.. look at the number of views!

[wlee]

theres a contest going on for whoever post the best deal between nov12-nov28(i think).
you have to submit it to
http://www.redflagdeals.com/deals/main.php/4thanniversary/hottestdeal

The person who submits a deal and gets the most votes wins the canon camera. I say you submit it now anyways. since it is kinda still an ongoing deal.
youll get my vote:D
sweet :D

[mrken]

no surprise to me! rogers bill got messed up every single time my plan changes :twisted: and i have to call them up and check the following month to make sure credit is there :twisted:
That's why you should always get the CR to repeat everything, AND tell your the amount of your next bill. They have the information in their systems already.

[juched]

My wife came home with a Rogers deal for school teachers,

$23
200 minutes
unlimited evenings and weekends starting at 6
voicemail
call display
call forwarding
extra minutes only 18 cents
10 cent long distance in canada

And a v220 for free on a 3 year plan (and free case, headset, and car charger)

Pretty good deal. I called and asked, and they offered to give me the regular 25$ plan (evenings at 6pm) for only 20$! cool...

[djrhyme]

My wife came home with a Rogers deal for school teachers,

$23
200 minutes
unlimited evenings and weekends starting at 6
voicemail
call display
call forwarding
extra minutes only 18 cents
10 cent long distance in canada

And a v220 for free on a 3 year plan (and free case, headset, and car charger)

Pretty good deal. I called and asked, and they offered to give me the regular 25$ plan (evenings at 6pm) for only 20$! cool...

Did you get the teacher's plan for only $20? or was it another plan? My girlfriend's a teacher and I'm trying to get her the best deal.

[juched]

Did you get the teacher's plan for only $20? or was it another plan? My girlfriend's a teacher and I'm trying to get her the best deal.

No, I got the 25$ plan that they are speaking of in this thread, but for $20.

$23 for the teachers plan is amazing.

[Miyake]

Rogers is willing to let me have the phone on a two year term for that price as a hardware upgrade. I've been with them for a long time and thay said they would give me a $50 credit towards the upgrade.

Thanks for all the replies :)

Been just offered the V551 for $199. Is this a good deal?

[raylao1]

Just an FYI for everyone.

Got off the phone with Rogers and was offered

Unlimited local Airtime for $40 includes basci Vmail and Caller ID

[saw_mui]

Been just offered the V551 for $199. Is this a good deal?


u got urself a deal if u sign two years...and for 3 years for that price is the regular price that u can even get in stores

[Johnny767]

Been just offered the V551 for $199. Is this a good deal?


That's the going rate on a V551. Try the Costco kiosks, they usually are the cheapest, even on Hardware Upgrades.

[xmen2004]

My wife came home with a Rogers deal for school teachers,

$23
200 minutes
unlimited evenings and weekends starting at 6
voicemail
call display
call forwarding
extra minutes only 18 cents
10 cent long distance in canada

And a v220 for free on a 3 year plan (and free case, headset, and car charger)

Pretty good deal. I called and asked, and they offered to give me the regular 25$ plan (evenings at 6pm) for only 20$! cool...


I got a similar $23 plan from Costco in Mississauga. V220 was $80, rebate $75, extra minutes 10 cents, per second billing, case + hands free + charger for $37, no activation. About 2 weeks ago.

[mk316]

I think I managed the cheapest deal from Rogers.
$25-$5 per month
200 daytime
even and weekend at 6
call display
3 free 411 calls a month
first 3 months are unlimited calling
NO CONTRACT-they said I would be extended for 1 year from now to next November. However I called up today and they said no contract and the self help site said no contract extended. So no new contract only my original one that would have ended in march.

Thanks again for this thread it should be voted as the best deal I ever saw on these forums. If it got this much response from everyone. The creator of this thread should definately get a prize.

[hawk8192333]

I think I managed the cheapest deal from Rogers.
$25-$5 per month
200 daytime
even and weekend at 6
call display
3 free 411 calls a month
first 3 months are unlimited calling
NO CONTRACT-they said I would be extended for 1 year from now to next November. However I called up today and they said no contract and the self help site said no contract extended. So no new contract only my original one that would have ended in march.

Thanks again for this thread it should be voted as the best deal I ever saw on these forums. If it got this much response from everyone. The creator of this thread should definately get a prize.
how did u get that ?

[skanji]

how did u get that ?

call and find out. as the post says above, i think the people who have gone back and re-read the pages of posts, or even the past 10 or so, have benefitted greatly from it.

If getting a phone or a plan from Rogers is important enough to ya', you'll do it! Or perhaps a kind soul will summarize it for you with the most updated info!

[shadely]

Just called, I was told that the above is a 50 dollar pricepoint and anything lower is 'not something they're offering'. :P

I'm Payasyougo right now, with Rogers cable and hispeed net. Uh huh.

[HowEver]

Shadely, if you learn nothing else from this thread, learn this, please: when it comes to Rogers Wireless, Try Calling Back.

[weedb0y]

I think I managed the cheapest deal from Rogers.
$25-$5 per month
200 daytime
even and weekend at 6
call display
3 free 411 calls a month
first 3 months are unlimited calling
NO CONTRACT-they said I would be extended for 1 year from now to next November. However I called up today and they said no contract and the self help site said no contract extended. So no new contract only my original one that would have ended in march.

Thanks again for this thread it should be voted as the best deal I ever saw on these forums. If it got this much response from everyone. The creator of this thread should definately get a prize.


hmm, even before this thread!
I have the same $25-$20
for 200 daytime
unlimited after 6 and weekends included
6 months airtime
V300 for $60

Bare in mind that I do have a history with Rogers and they did mess up my account and I did waste lotta time with their relations department. They had to go through lot to offer me that. ;)

[rn]

I think I managed the cheapest deal from Rogers.
$25-$5 per month
200 daytime
even and weekend at 6
call display
3 free 411 calls a month
first 3 months are unlimited calling
NO CONTRACT-they said I would be extended for 1 year from now to next November. However I called up today and they said no contract and the self help site said no contract extended. So no new contract only my original one that would have ended in march.

Thanks again for this thread it should be voted as the best deal I ever saw on these forums. If it got this much response from everyone. The creator of this thread should definately get a prize.

I entered it into the contest, but I don't know if they'll even put in as one of the things to vote for since one of the requirements is that it's not posted on the forums before you submit it - but since this thread did get sooo much traffic, I entered anyways:)
man could I use a digital camera:)
rn.

[ptxpress]

UPDATE ON MY DEAL FROM A FEW PAGES AGO:
A brief review of what I was offered:
$25 for 200/unlimited eve and wknd + enhanced vm + call display for $25.

So my plan took effect November 1st, and low and behold, I had no voicemail anymore. Called up Rogers, they said that was not a part of the deal, and I would have to pay for VM. I asked to be connected to Customer care, who repeated the same story. I asked them to check the transcripts of the call, and within 5 mins I had my free vm attached...so the moral of this story is...if you were promised something, check your features.

[Pavel]

You were lucky, I had asked them before to check the transcripts, they said they couldn't. Probably should've pursued it further.

[saw_mui]

You were lucky, I had asked them before to check the transcripts, they said they couldn't. Probably should've pursued it further.



they can check it....u should have called again....cuz i called to and the guy put me on hold to check that i got the free rogers to roger with my 20 bucks plan

[Mint]

yep. they can definitely check. Each time you call in, they should have an entry of notes about that call.

[Pavel]

I called back to complain about a particular CSR and they indicated there was no notes at all about the call. If there is notes or name can they still check the logs, if so, how?

[jon604]

For those of you who have ordered a refurb. v300 and didn't get one, did you also get an insulting letter?
Here's the letter they sent me with the v220 phone. :o

"Dear Vauled Customer,
We are unable to provide you with the v600Refurb phone you have ordered. As a result, Rogers Wireless is committed to assisting you with your cellular phone needs and has provided you with a Motorola V220Refurb, at absolutely no extra cost to you. We are certain you will be happy you your purchase.

Thank you for choosing Rogers Wireless.
(no signature)" <--- as you see, dumb enough to write this letter, smart enough not to put a name on it.

Is this company part of the Better Business Bureau?


I've called back to complain but they only offered me $25 credit and won't wave the admin fee. I said that credit is not enough to reflect the difference between the phones. I filed a complaint to the BBB and see where it goes.

[Mint]

I called back to complain about a particular CSR and they indicated there was no notes at all about the call. If there is notes or name can they still check the logs, if so, how?

If its anything like work here (yep, i do call centre). its logs in the name, date and the person who takes a call has to put in info about that call.

[HowEver]

yep. they can definitely check. Each time you call in, they should have an entry of notes about that call.

Actually it's much better than that. Every call is recorded, and every call can be checked. That is why ptxpress got his free feature: they checked the 'transcript.' They check the recorded call.

That is also why the CSRs ask at the end of each call if they have completely helped you: it makes a difference if you say yes, you have agreed to the terms discussed during the call.

[joker590]

I got a similar $23 plan from Costco in Mississauga. V220 was $80, rebate $75, extra minutes 10 cents, per second billing, case + hands free + charger for $37, no activation. About 2 weeks ago.

they have plans this good at costco?!

[cko64]

they have plans this good at costco?!

Same question here. After reading xman2004's message, I went to Costco. The CR has nothing close to the plan xman quoted. He just has some standard deals, nothing to write or post about.

[weedb0y]

they can check it....u should have called again....cuz i called to and the guy put me on hold to check that i got the free rogers to roger with my 20 bucks plan


its not valid with Retention Plan.

[tamattack]

This thread is great. First time I called, I got nothing. Second time I called (a few days later) I got:

$20
200 minutes
Unlimited evenings/weekends @ 8PM
Caller ID

Plus I got hardware upgrade to Motorola V551 for $175, no admin fee!

Too bad I gotta wait for them to ship the phone.

[Jeff146]

Is this deal still on?

I don't want to call if the deal is over

Thanks

[tamattack]

I just called yesterday.

[ruki]

I got my bill but I ddn't see anything about unlimited local calling for 6 months which was promised to me?

[Jeff146]

I just called yesterday.

and they still have it?

[7jai]

Hey guys,

You know what? Rogers always have a retention plan going on when you call some number (I forgot the number, sorry :( ) But yeh, a retention plan (for those who dont know what it is) is for those individuals who finished their two year or whatever contracts and still continue to use rogers (not on contract). If you call their 1-888 number (customer relations) you can ask if they have a retention plan, and when i called them this past summer, i got a free t616 phone PLUS a KICK ASS PACKAGE! listen to this:

-a free t616 phone
-$20 a month (another 2yr contract)
-FREE additional call display along with the basic call waiting etc...
-200 minutes weekdays
-Unlimited weekends (friday starts from 8pm unfortunately though)

So tell me that's not a sick deal?? 20 bucks and a phone! wow. But anyways Yeh just check it out, it's worth a shot. Just ask them for the retention plan, they should know. AND MAKE SURE you call CUSTOMER RELATIONS....not CUSTOMER SERVICE. Customer service don't know jack, it's Customer RELATIONS you want. They are the ones who do promotions and want you to stick around.

And one more thing. If you are those kind of people who aren't afraid of asking for more (like myself) I sort've told them i'm quitting the rogers service, and they practically begged me to stay giving me all this extra stuff like a even BETTER plan and a BETTER phone. I got that one for my sister, so yeh she got lucky. Just threaten them, saying that you dont really like rogers blah blah blah, and they will try and make u stay =)

Hope this helps guys!

[Mint]

Uh.. this whole thread is pretty much about calling customer relation (as mentioned on the first page) :D

Hey guys,

You know what? Rogers always have a retention plan going on when you call some number (I forgot the number, sorry :( ) But yeh, a retention plan (for those who dont know what it is) is for those individuals who finished their two year or whatever contracts and still continue to use rogers (not on contract). If you call their 1-888 number (customer relations) you can ask if they have a retention plan, and when i called them this past summer, i got a free t616 phone PLUS a KICK ASS PACKAGE! listen to this:

-a free t616 phone
-$20 a month (another 2yr contract)
-FREE additional call display along with the basic call waiting etc...
-200 minutes weekdays
-Unlimited weekends (friday starts from 8pm unfortunately though)

So tell me that's not a sick deal?? 20 bucks and a phone! wow. But anyways Yeh just check it out, it's worth a shot. Just ask them for the retention plan, they should know. AND MAKE SURE you call CUSTOMER RELATIONS....not CUSTOMER SERVICE. Customer service don't know jack, it's Customer RELATIONS you want. They are the ones who do promotions and want you to stick around.

And one more thing. If you are those kind of people who aren't afraid of asking for more (like myself) I sort've told them i'm quitting the rogers service, and they practically begged me to stay giving me all this extra stuff like a even BETTER plan and a BETTER phone. I got that one for my sister, so yeh she got lucky. Just threaten them, saying that you dont really like rogers blah blah blah, and they will try and make u stay =)

Hope this helps guys!

[HowEver]

Hey guys,

You know what? Rogers always have a retention plan going on when you call some number (I forgot the number, sorry :( ) But yeh, a retention plan (for those who dont know what it is) is for those individuals who finished their two year or whatever contracts and still continue to use rogers (not on contract). If you call their 1-888 number (customer relations) you can ask if they have a retention plan, and when i called them this past summer, i got a free t616 phone PLUS a KICK ASS PACKAGE! listen to this:

-a free t616 phone
-$20 a month (another 2yr contract)
-FREE additional call display along with the basic call waiting etc...
-200 minutes weekdays
-Unlimited weekends (friday starts from 8pm unfortunately though)

So tell me that's not a sick deal?? 20 bucks and a phone! wow. But anyways Yeh just check it out, it's worth a shot. Just ask them for the retention plan, they should know. AND MAKE SURE you call CUSTOMER RELATIONS....not CUSTOMER SERVICE. Customer service don't know jack, it's Customer RELATIONS you want. They are the ones who do promotions and want you to stick around.

And one more thing. If you are those kind of people who aren't afraid of asking for more (like myself) I sort've told them i'm quitting the rogers service, and they practically begged me to stay giving me all this extra stuff like a even BETTER plan and a BETTER phone. I got that one for my sister, so yeh she got lucky. Just threaten them, saying that you dont really like rogers blah blah blah, and they will try and make u stay =)

Hope this helps guys!

Actually, the T616 is last year's phone. You should have got the T637 or at least the V300--some have even said the V600 or V551--or the rockin' Nokia 3220... last year's phone is not a good deal.

In addition, you don't just have unlimited Fridays at 8:00 p.m. You have unlimited weeknights (if you don't you got ripped off) if this plan fits the pattern at *all.* That said, you could pay $5 more and have your clock start weeknights at 6:00 for unlimited calling.

Perhaps if you were nice instead of threatening you would have got a better phone and they would have explained your plan better.

Did you get 3 months free calling and text messaging?

The call display included *is* a deal, but did you confirm if it was a promotion (2 months) or included in your plan on an ongoing basis?

And yeah, the whole thread is about calling Customer Relations for a retention plan. The number is in this thread.

[saw_mui]

its not valid with Retention Plan.


i know it isn't..however, rogers was the ppl who screwed up..not me..even after i got the retention plan back in july...and got the rogers to rogers they let it through...

i called cr and they told me i'm not allowed to have it....
she's like...ur getting rogers to rogers already which ur not suppose to...i can't give u vm ..

and i called weeks after (2 or 3 weeks) and the cs guy was like..yeah i saw them making the change on the account but doesn't it written..but he noted in the account that i was promised with that!

[rn]

Hey guys,

You know what? Rogers always have a retention plan going on when you call some number (I forgot the number, sorry :( ) But yeh, a retention plan (for those who dont know what it is) is for those individuals who finished their two year or whatever contracts and still continue to use rogers (not on contract). If you call their 1-888 number (customer relations) you can ask if they have a retention plan, and when i called them this past summer, i got a free t616 phone PLUS a KICK ASS PACKAGE! listen to this:

-a free t616 phone
-$20 a month (another 2yr contract)
-FREE additional call display along with the basic call waiting etc...
-200 minutes weekdays
-Unlimited weekends (friday starts from 8pm unfortunately though)

So tell me that's not a sick deal?? 20 bucks and a phone! wow. But anyways Yeh just check it out, it's worth a shot. Just ask them for the retention plan, they should know. AND MAKE SURE you call CUSTOMER RELATIONS....not CUSTOMER SERVICE. Customer service don't know jack, it's Customer RELATIONS you want. They are the ones who do promotions and want you to stick around.

And one more thing. If you are those kind of people who aren't afraid of asking for more (like myself) I sort've told them i'm quitting the rogers service, and they practically begged me to stay giving me all this extra stuff like a even BETTER plan and a BETTER phone. I got that one for my sister, so yeh she got lucky. Just threaten them, saying that you dont really like rogers blah blah blah, and they will try and make u stay =)

Hope this helps guys!

:) you sound like me when I first posted!!! If you read through this thread most ppl got what you got with even more perks!! I don't know if you already commited but if you haven't , flip through a bit and get a better idea of what they're willing to offer.
I was one of the lucky ones to get the v600 and i'm Lovin' it! If you can get them to change your phone to it I totally would!!
also for those of you who got the 3 or 6 months free - I think I posted this somewhere - but I'm using mine over the summer months - right now I don't need the unlimited as much as I think i'll need it then - so you don't have to use it right away!

[mrken]

Actually it's much better than that. Every call is recorded, and every call can be checked. That is why ptxpress got his free feature: they checked the 'transcript.' They check the recorded call.

That is also why the CSRs ask at the end of each call if they have completely helped you: it makes a difference if you say yes, you have agreed to the terms discussed during the call.
THanks for the information! Do they record EVERY call? Or only calls during which a contract was made? How would they store all the recorded calls?!!

[HowEver]

THanks for the information! Do they record EVERY call? Or only calls during which a contract was made? How would they store all the recorded calls?!!

Okay, you know how TiVo works, correct?

[weedb0y]

i know it isn't..however, rogers was the ppl who screwed up..not me..even after i got the retention plan back in july...and got the rogers to rogers they let it through...

i called cr and they told me i'm not allowed to have it....
she's like...ur getting rogers to rogers already which ur not suppose to...i can't give u vm ..

and i called weeks after (2 or 3 weeks) and the cs guy was like..yeah i saw them making the change on the account but doesn't it written..but he noted in the account that i was promised with that!

Just make sure because it was on my account for 2 months too! Their billing system wouldnt honour it. They did credit me the $ but be careful. Abuse the hell outta their Unlimited promotion in the mean time!

[klipone]

so i was transfering my account today and ive never gotten a credit check before. so i gave them my number and they said they have to hold $100 for 12 months? wtf? is that right? i mean im young and dont have much credit but ive never been late on payments. what if they dont give me back my $100? did anyone else get this?

[saw_mui]

so i was transfering my account today and ive never gotten a credit check before. so i gave them my number and they said they have to hold $100 for 12 months? wtf? is that right? i mean im young and dont have much credit but ive never been late on payments. what if they dont give me back my $100? did anyone else get this?



that is often the case with some ppl....100 bucks isn't a lot...some needed to give 200...i dont' know how u get on the list but yeah...u get back the 100 when ur good with rogers...as in like paying the bills on time and all....if ur never late and all..u don't need to worry about it...

other thing u might do...is call back rogers..some ppl got did that...they check their visa stuff and was able to get the 100 deposit waived (not needed anymore)

[saw_mui]

Just make sure because it was on my account for 2 months too! Their billing system wouldnt honour it. They did credit me the $ but be careful. Abuse the hell outta their Unlimited promotion in the mean time!


i should call again..but the guy told me before i hung up...that he would note my account just in case if there was issues goin' on

[xmen2004]

Same question here. After reading xman2004's message, I went to Costco. The CR has nothing close to the plan xman quoted. He just has some standard deals, nothing to write or post about.


It was at the newly renovated Costco in Southwest Mississauga (Dundas & 403). A company called Tech Labs operates the booth at there. She said it was a promotion to get traffic into the new Costco. It shows up on my bill as an $18 corporate plan and a $5 unlimited evening. I suggest calling that location to see if its still available. Goodluck.

[TenzoR]

i tried calling and no luck CSR don't know what I am talking about ...

but the plan I got was ..i dunno weak ..40min anytime, 12.95 including SAF and Emergency ...

good for my parent I suppose ..useless to anyone else

it's called the emergency plan

[MizTEcK]

what kinds of phones do they have now? i called last night the rep told me they only have seimens c61 and motorola c650.... both ****** phones... did anyone call recently and come up with newer phones? recently as within a week?

[Ice]

THanks for the information! Do they record EVERY call? Or only calls during which a contract was made? How would they store all the recorded calls?!!

I'm inclined to agree with you mrken... that it sounds rather extreme. Technically this doesn't make much sense to me, and the concept with tivo wouldn't either. I can see them storing recorded calls for say, up to a week but not much more.

It's similar to security cameras... they can only record so much! Data storage/archival is not cheap. Security cameras usually record for the past 12, 24, 48, 96 hours (etc) and rewind and overwrite the old stuff. The same thing goes here... the sheer volume of calls that go in and out would require massive amounts of data. There are more reasons, but those are the basics... ;)

[Mint]

im 95% sure they dont record everycall. by transcipts, im pretty sure they mean notes at they make at the end of the call to summarize what was going on.

[jon604]

what kinds of phones do they have now? i called last night the rep told me they only have seimens c61 and motorola c650.... both ****** phones... did anyone call recently and come up with newer phones? recently as within a week?

I've called and still no phones... but they will give you a good deal for a new one if they promised you one and did not deliver. I also got them to give me free VM with my plan, no admin fee for a new v300 ($70) and one yr contract. Maybe I should ask for 2 yrs but I don't want to wait that long for another phone. I still rather have the v600 they said they were going to deliver but maybe this is as good as it gets.

[Buck Khaki]

How are you lucky guys able to get the $5 credit? I called in a few times and was told they don't give credits against this plan.


Also here's what I got as my deal.

$25-$5credit per month
Even and weekend at 6
200 daytime
3 months unlimted calling
and the usual call display.

Thanks for the good deal guys keep em comin

[rn]

I tried to call back twice re: 6 months unlimited vs the 3 I got, but it seems they are much much less flexible once you've already commited to a contract.
Much easier to go in knowing what you can get and keep calling until you get that before committing to the plan...

[mk316]

How are you lucky guys able to get the $5 credit? I called in a few times and was told they don't give credits against this plan.
K the way I got my deal was. First I was trying to negotiate the price of the phone. Then when I found that was going nowhere I was about to sign up and just told her can you do something for me on the plan. She took a second and got back to me and said I can give you $5 off. So that is how its done. Don't just call and ask for it. Have a conversation with them and take your time and at the end I think they'll wanna just close the deal and that's how she closed it with me.

Hope I helped.

[seefuthead]

got bill but no charge for the fone. are those refurb fones free or what. when do you get billed. is it seperate with monthly bill?

[herbalist]

The way i got my $5 credit was by being hesitant in taking the deal, then she asked if there was somethin she can do right away so i take the deal, i asked for phone accessories, she gave me the $5 credit.

And yeah i got my bill too, but no chrage for the phone, but i think its because since you have 30days to return the phone they might not charge you for it until those 30 days are up. So it should be on the next bill.

[MizTEcK]

so there are no more refurb v300/v551s anymore?

[shadely]

Talked to the first rep who was willing to switch me from PayAsYouGo

Transferred to another rep who moved over my exisiting credit.

Transferred to another rep who first said the plan 'did not exist' and then after some hold time, came back and would *not* budge. :)

Ah well!

[ichpen]

so there are no more refurb v300/v551s anymore?

Surprised to see refurb V551s as they came out very recently. Still, there's always the possibility.

Anyway, after 3 attempts to switch from pay-go, I caved in and signed up for a family plan (2 year term), one V551 for $200 and a free v220. Unfortunately they couldn't even switch my pay-go account which I find disturbing so I get new number and sim cards.

[aquariaguy]

Not trying to hijack, but if someone could just help me here with a confusion.

If i have 416 # and my friend from 519 (montreal) calls me, than i don't pay long distance. I just use my local minutes. True or not true?

[Pavel]

I think you will get dinged for long distance. that's a considerable distance, isnt it?

[napasah]

Not true, like Pavel said, you'll get charged long distance minutes. When I lent my phone to my sister a few months ago, her friend from California called and I was charged between 25 and 50 cents a minute on top of air time.

[aquariaguy]

But I will (me 416) be in Toronto. Which is my local calling area.

[Hut]

But I will (me 416) be in Toronto. Which is my local calling area.

Of course you wouldn't get charge for LD. Just use up your local airtime ONLY.

[Pavel]

But I will (me 416) be in Toronto. Which is my local calling area.

Ahhh. You didnt say you would be at home. Of course you wont get charged. Why did u think u might? Your friend has to call the 1+416+xxx-xxxx so he/she will get charged.

[mjl]

I have been with rogers for 6 years and my renewal was this month. The final offer was 200 min nights and weekends call display and 1 year of 6pm for 20 bucks a month the second year add 5 dollars and this was a 2 year agreement. I cancelled because in Thunder bay we have our own cell company 100 minutes, unlimited even/weekends start at 5 and call display for 23.50 amonth, 5 dollar monthly access fee. More towers and better signal strength. 2 year contract. I would of renewed with rogers if they would of given me the hole two years at 20 bucks but i got greedy and they would not move so I told them to cancel.

[Ice]

How did you get greedy? ...did you call back and talk to different reps? What is that company in thunder bay? :)

[mjl]

company name is thunder bay mobility the city owns its own phone company one of the very few left. Rogers felt that they offered me a good deal and to expect the $20 package with 2 years at 6pm was asking to much. I phoned 3 times and was put on hold everytime for a long while. The lady said that being within $ 2.50 and the fact that there plan offered 200 min that should be more than enough. The phone is for my daughter and she will do most of the talking from 4-10 so 5 pm nights and weekends is a much better deal for me. Thunder bay mobility plan starts at $25 but if you work for a company that is part of the chamber of commerce you save 10% and get free call display.

[mjl]

ROgers did make a point of making sure that the info was correct and even contacted the company while I was on hold.

[Ice]

there is never one service for everybody! Rogers is too big and they can't care and beat out everybody so good decision to go with Thunder Bay mobility. It's nice to see there are some small company carriers still floating around... :)

[RnC]

im thinking getting a phone , (first time ever) and obviously im looking for a good deal.....any suggestions? phone ..i dont really care, anythin is nice:) like that refurb v551. :D as long as the $ is nice haha. plan i would love a one year plan since i never had a cell phone before, so i dont wanna sign up for a 3 year plan etc. so ya any suggestions plz? do u think i should try calling cs ppl now or wait till x-mas time? p.s during x-mas time , is boxing day even better? or not? thank you for helping me out :))))) :D im in gta btw.

[Pavel]

My experience has shown that anytime in December is a good time to get a deal on a new phone or plan with Rogers. There is no such thing as Boxing Day sales with Roger's plans.

[jon604]

Are there refurbs for v551s or is this a misunderstanding? From last I heard, they don't even have any refurbs left...

[weedb0y]

Not trying to hijack, but if someone could just help me here with a confusion.

If i have 416 # and my friend from 519 (montreal) calls me, than i don't pay long distance. I just use my local minutes. True or not true?

No LD for u. Since, you can receive a call in your local area from anyone!

[djrhyme]

weedb0y...clear some of your PM space (or PM me??)...trying to get some details about the Roger's Extreme Internet plan... :?: :?: :?:

Thanks! :cheesygri

[dech302]

I called today and I used my brother's cell number and asked what they had to offer, since he was done his 2 year contract. I asked if they had any refurbs, they said no they are all out. Long story short, I just wanted to know if they were bs’ing about not having any refurbs since I was promised a V300 and got a V220

Called again in the evening and asked about refurbs, and no luck again, so I guess it's true when they say they don't have any. I told them at least give me the phone for free then since I was promised a V300 and got a V220, the rep wouldn't budge at all. Told him to cancel my plan and I'm returning the phone. The rep told me since I was already 2 days into my new plan that I would have to pay something like 100 dollars to get out of it. Told the rep to then cancel my Rogers internet extreme. Puts me on hold for a transfer to the internet cancellation department or whatever department it is. Doesn’t put me thru and comes back and says ok we won't charge you for the phone. I was like ok, I guess I’ll keep my refurb V220 (timer only had 1 sec on it and it was in perfect condition, not a single scratch, looked new)

So all together now, admin fee waived, no charge phone, 1 year contract, 25/month plan with 3 months unlimited local, voicemail, internet, text messaging. Evenings at 6pm, 200 mins, call display and the usual crap.

Thanks to the poster for the deal

The moral of the story; persistence helps and don't spend more then 20 mins on the phone, you can make more money at work in less time than you can by trying to save $25

[Ice]

There isn't anything wrong with spending more than 20 minutes on the phone... it's what you do with the 20+ minutes that matters. If you go around in circles, it's useless, otherwise it helps!

Anyways... out of curiosity I asked Rogers about any sort of "Satisfaction Guarantee" and I was told that if you buy in - you get up to 30 days or 30 minutes (whichever comes first) to return the phone/etc... don't know if anybody cares but it's a nice heads up for your situation! :)

[Pavel]

So all together now, admin fee waived, no charge phone, 1 year contract, 25/month plan with 3 months unlimited local, voicemail, internet, text messaging. Evenings at 6pm, 200 mins, call display and the usual crap.

Thanks to the poster for the deal

The moral of the story; persistence helps and don't spend more then 20 mins on the phone, you can make more money at work in less time than you can by trying to save $25

Yeah, another example of geographical segmentation. Us in the west are stuck with Shaw.

[c001m4n]

Thanks for this deal. I have been working on getting a better deal for the past 3 days and I think I am finally satisfied. I am getting 250min (plus all regular stuff for 20/month) for $20 3 year contract + 3 months unlimited, and a Nokia 3120 for $0+$35(adm fee). They also had the monochrome LG for $0. Signed up for 3 years is because I want to keep this sweet deal, I can always switch to a better one if one comes up.

I had the person helping me repeat back my plan and the previous CSR gave me the $25 plan so I switched to the $20 plan cause I don't use my cell phone when I am home and 250min was more than enough.

[Pavel]

Thanks for this deal. I have been working on getting a better deal for the past 3 days and I think I am finally satisfied. I am getting 250min (plus all regular stuff for 20/month)

What's "regular stuff?" Do you have an employer discount? When does your evening and weekends start?

[Buck Khaki]

Here's the deal I got:

- free Nokia 3220
- 1st year @ $15/mo ($20 less $5 credit) for FOS (freedom of speech, i.e., unlimited local calling) and call display
- 2nd and 3rd years @ $20/mo ($25 less $5 credit) for 250 weekday, unlimited evenings (6PM-8AM), weekends and call display
- additional minutes billed at $0.25/min
- had to pay the $35 fee as they wouldn't budge on it

I know it's a 3 yr contract but how can you beat this deal. I'm also eligible for a hardware upgrade after 2 yr too.

Great deal!

Thanks to everyone who posted their deals and thanks to mk316 and herbalist for the tips on how to get the $5/mo credit.

[jon604]

There isn't anything wrong with spending more than 20 minutes on the phone... it's what you do with the 20+ minutes that matters. If you go around in circles, it's useless, otherwise it helps!

Anyways... out of curiosity I asked Rogers about any sort of "Satisfaction Guarantee" and I was told that if you buy in - you get up to 30 days or 30 minutes (whichever comes first) to return the phone/etc... don't know if anybody cares but it's a nice heads up for your situation! :)

They should give you the phone for free! it's the least they can do since they didn't give you what they promised. I've sent a complaint in to the BBB...
Before the complaint, they finally did offer me free VM, $25 credit and not admin fee so phone is really free but I still prefer the v600 there were supposed to give.
If they were not going to do anything, I would keep buying new phones and sending them back so there will be more refurbs/repacks for all of you out there!

[c001m4n]

What's "regular stuff?" Do you have an employer discount? When does your evening and weekends start?
You know caller id, evening from 8. Should have tried to get the $5 credit.

[c001m4n]

Here's the deal I got:

- free Nokia 3220
- 1st year @ $15/mo ($20 less $5 credit) for FOS (freedom of speech, i.e., unlimited local calling) and call display
- 2nd and 3rd years @ $20/mo ($25 less $5 credit) for 250 weekday, unlimited evenings (6PM-8AM) and call display
- additional minutes billed at $0.25/min
- had to pay the $35 fee as they wouldn't budge on it

I know it's a 3 yr contract but how can you beat this deal. I'm also eligible for a hardware upgrade after 2 yr too.

Great deal!

Thanks to everyone who posted their deals and thanks to mk316 and herbalist for the tips on how to get the $5/mo credit.

Haven't heard about FOS (maybe in the previous posts?) but nice work! I think they just offer any upgrade phone for free if it's cheap. Good job on getting the 3220. I didn't really like the 3220 IMO, it looked like it was made for a 10 year old and I didn't need the features so I asked for the 3210.

[Buck Khaki]

Haven't heard about FOS (maybe in the previous posts?) but nice work! I think they just offer any upgrade phone for free if it's cheap. Good job on getting the 3220. I didn't really like the 3220 IMO, it looked like it was made for a 10 year old and I didn't need the features so I asked for the 3210.

LOL! I don't care much for the look of the phone either but it's got everything I need. Besides I'll have it wrapped up in a leather case anyway.

Yes, they are now offering FOS on the $20 retention plan for the first year.

I also hear they have a Telus counter offer plan. Get 1 yr free service on the 700 minute, unlimted eve & weekend plan.

SEE HERE (http://www.howardforums.com/showthread.php?s=&threadid=507523)

[mrken]

LOL! I don't care much for the look of the phone either but it's got everything I need. Besides I'll have it wrapped up in a leather case anyway.

Yes, they are now offering FOS on the $20 retention plan for the first year.

I also hear they have a Telus counter offer plan. Get 1 yr free service on the 700 minute, unlimted eve & weekend plan.

SEE HERE (http://www.howardforums.com/showthread.php?s=&threadid=507523)
Can you explain the freedom of speech thing? Does that mean you have the freedom to call Bush on his cell during his speeches and yell swearwords and threats at him? :cheesygri

Or is it some extra minutes that I don't know about?

[dech302]

What is this FOS, how does it work, can we still get it?

[herbalist]

Here's the deal I got:

- free Nokia 3220
- 1st year @ $15/mo ($20 less $5 credit) for FOS (freedom of speech, i.e., unlimited local calling) and call display
- 2nd and 3rd years @ $20/mo ($25 less $5 credit) for 250 weekday, unlimited evenings (6PM-8AM) and call display
- additional minutes billed at $0.25/min
- had to pay the $35 fee as they wouldn't budge on it

I know it's a 3 yr contract but how can you beat this deal. I'm also eligible for a hardware upgrade after 2 yr too.

Great deal!

Thanks to everyone who posted their deals and thanks to mk316 and herbalist for the tips on how to get the $5/mo credit.

Thats an amazing deal. Unlimited for a year at $15 a month. is the reason you got this deal was because of the 3 year deal? Another tip for you, when you recieve your phone call CR and tell them that a CR rep promised you that the admin fee would be waived, she will say that its not noted in previous conversations, just presist that it was promised to you, she will probably put you on hold for a minute (probably to talk to supervisor) then she will come back and tell you that they will make an exception and waive the $35 admin fee for you.

[Ice]

On the other hand... they may persist back that it's not noted and they can't do it - it depends who you get. (They can get pretty excited/rude sometimes.)

[Narci]

Rogers currently doesn't have an all inclusive plan that includes the SAF fee.

yes they do.

New coporate deal. $15 for 50 anytime min.

Plan caters to useasge.

Use 200 min = $20
Use 300 min = $30
Use 400 min = $40

Includes: SAF, Detailed Billing, Caller ID, Enhanced VM, Call forwarding, Visual call waiting and no activation fee and no contract.

Oh and choice of:

Nok 3220 Free
LG4015 Free
Nok 3120 Free
T720g Free
V220 $60
Samsun X426 $35

[mk316]

yes they do.

New coporate deal. $15 for 50 anytime min.

Plan caters to useasge.

Use 200 min = $20
Use 300 min = $30
Use 400 min = $40

Includes: SAF, Detailed Billing, Caller ID, Enhanced VM, Call forwarding, Visual call waiting and no activation fee and no contract.

Oh and choice of:

Nok 3220 Free
LG4015 Free
Nok 3120 Free
T720g Free
V220 $60
Samsun X426 $35

Where did you get these prices? Who offers them? Oh and who can sign up for these plans?I like the prices of the phones I like the samsung.

[diamond_cutter]

yes they do.

New coporate deal. $15 for 50 anytime min.

Plan caters to useasge.

Use 200 min = $20
Use 300 min = $30
Use 400 min = $40

Includes: SAF, Detailed Billing, Caller ID, Enhanced VM, Call forwarding, Visual call waiting and no activation fee and no contract.

Oh and choice of:

Nok 3220 Free
LG4015 Free
Nok 3120 Free
T720g Free
V220 $60
Samsun X426 $35

Next time, you wanna BS about something, try saying it to yourself first. I just called Rogers and they have nothing like that.

[jerryhung]

Next time, you wanna BS about something, try saying it to yourself first. I just called Rogers and they have nothing like that.

It IS a corporate deal so probably not available if you just call in
Rogers is coming to my workplace soon, and their corporate deals are nice (including SAF, etc.)

[HowEver]

If you work for many large companies, you can get the basic corporate deals, even if there isn't an existing deal for the company you work for.

[mk316]

Next time, you wanna BS about something, try saying it to yourself first. I just called Rogers and they have nothing like that.
Simma down, cool down. Why don't you wait for the guy to explain how to get this deal before saying he's BSin. It probably was a corportate plan that's why I was askin how you can sign up for it.

[Pavel]

Here's the deal I got:

- free Nokia 3220
- 1st year @ $15/mo ($20 less $5 credit) for FOS (freedom of speech, i.e., unlimited local calling) and call display
- 2nd and 3rd years @ $20/mo ($25 less $5 credit) for 250 weekday, unlimited evenings (6PM-8AM) and call display
- additional minutes billed at $0.25/min
- had to pay the $35 fee as they wouldn't budge on it



No weekends included?

[juggie]

Rogers has corporate plans for alot of customers, different goverment places etc, it woudnt hurt to call and ask them if your company is included. I work for a large section of the federal goverment, and i asked, and i got:

200 weekday minutes.
unlimited weekends
call display

for: 18$ + system access fee.

I signed up for the data acces plan 1mb and i got the first 2 months free as well! (I also had to sign for 2 years)

Thats a great deal, so great the guy on the phone said "wow i cant believe your getting this, i work for rogers and i cant even get one this good."

So call, tell them who you work for, and check it out. Of course they are going to ask for proof, so dont try ********ing. And dont say you heard about this 18$ plan because chances are its only for my section of the gov and not gov wide so it wont help you to say well i heard about this one. And i want that.

[Pavel]

I am not sure with Rogers but with Bell, they often renegotiate plans with their corporate clients. What this means is that they can change the terms on you without your permission, even if one is in a contract/term. This is what happened to my sister several months ago. Just something you need to be aware of.

[lint]

Next time, you wanna BS about something, try saying it to yourself first. I just called Rogers and they have nothing like that.

Just because you weren't offered the plan, it's not BS. For most of the phone companies, they offer their best plans to the customers who spend the most on a month to month basis. So if you spend $20/month, don't expect to get the same offer as the guy who spends $100/month.

And also, retention plans like these are unwritten. You won't find anything about them published.

[Buck Khaki]

No weekends included?

Oh yeah, weekends too.

Original post edited.

[Buck Khaki]

Can you explain the freedom of speech thing? Does that mean you have the freedom to call Bush on his cell during his speeches and yell swearwords and threats at him? :cheesygri

Or is it some extra minutes that I don't know about?


As I said before freedom of speech is unlimited local calling. or were you just playing around? :cheesygri

- 1st year @ $15/mo ($20 less $5 credit) for FOS (freedom of speech, i.e., unlimited local calling) and call display

[Pavel]

Oh yeah, weekends too.

Original post edited.

Sweet!

[Buck Khaki]

yes they do.

New coporate deal. $15 for 50 anytime min.

Plan caters to useasge.

Use 200 min = $20
Use 300 min = $30
Use 400 min = $40

Includes: SAF, Detailed Billing, Caller ID, Enhanced VM, Call forwarding, Visual call waiting and no activation fee and no contract.

Oh and choice of:

Nok 3220 Free
LG4015 Free
Nok 3120 Free
T720g Free
V220 $60
Samsun X426 $35

This sounds way too good to be true. You're saying you can get a free phone on no contract and no activation fee. So what you could do is sign up for 1 month and then cancel. You would effectively be buying the phone outright for $15 (price of the monthly plan). Then you can easily sell the phone for say $200. I don't think Rogers would have such a plan. People like me would abuse the hell out of it. :lol:

If this is for real then can we have more details please? For example, which corporations qualify and maybe a plan number if you have it. Thanks.

[Pavel]

Buck Khaki, are you out west or in the east?

[c001m4n]

Thank you Buck Khaki for the link.
I called Rogers back and asked what they can offer to counter the new Telus "trade-in" deal. They told me about the plan Buck Khaki got (w/o credit and $25 for all 3 years), then I asked about what free camera phones they can offer and they told me they have the 3220,v220,t637. What I did was I asked for the $20 plan instead (so for the free year I only pay $20/month, and same after that but with evening starting at 8pm) and instead of the 3210 I was getting I am now getting the t637.

[Buck Khaki]

Buck Khaki, are you out west or in the east?

Vancouver.

[c001m4n]

I know I already told Rogers that I want a SE t637 but I am still contemplating on whether I should get the Nokia 3220 or the SE. Can anyone comment on both phones? I need a phone with good reception and battery life, I made a comment about the non-pro look of the Nokia 3220 before but should I ignore the looks and go for the Nokia?

Also any comments on the V220 is also welcome.

[Mint]

Any tips on getting that $5 credit? I've already committed to a 3 year plan and dont have much bargaining power. dammit. should have held out :D

Is that $5 credit applied thoughout your contract?

[jon604]

Rogers has corporate plans for alot of customers, different goverment places etc, it woudnt hurt to call and ask them if your company is included. I work for a large section of the federal goverment, and i asked, and i got:

200 weekday minutes.
unlimited weekends
call display

for: 18$ + system access fee.

I signed up for the data acces plan 1mb and i got the first 2 months free as well! (I also had to sign for 2 years)

Thats a great deal, so great the guy on the phone said "wow i cant believe your getting this, i work for rogers and i cant even get one this good."

So call, tell them who you work for, and check it out. Of course they are going to ask for proof, so dont try ********ing. And dont say you heard about this 18$ plan because chances are its only for my section of the gov and not gov wide so it wont help you to say well i heard about this one. And i want that.

Yes, Canada Post employees have a simmilar plan and they can add many family members to the plan with subsidized phones.

[dagger0425]

Very glad to see everyone getting good deals with Rogers.
I've been on the described 20/mth plan with:

200 min, eve/wkd @8pm and Caller ID back in May and signed a 1 year contract, so I'm almost done. I had to work pretty hard for that plan back then and I thought I had a pretty good deal. However after learning about the $25 plan with 250 and eve@6pm, it's even a better deal. I tried calling them to see if they could upgrade me to that plan without signing a contract but with no luck. What is news to me is that a couple of months ago I added a $7 essential value pack to my plan using the *ADD feature since Rogers is kind enough to let us try it for free for 2 months. I noticed that the past couple of months I wasn't actually charged for it on my bill. To confirm that, I asked the CSR to check what other services I have in my plan. To my delight, they told me that's it. So I guess I'm getting VM, Text messaging ($3), and Data ($2) for free. I also added 6pm start for 5 bucks. So im happy with the plan, but still think Telus's reception is a lot better than Rogers, but I have a Sharp GX32 and not willing to give that up.

Good luck to you all...not sure whether it's a glitch or not.

[jon604]

Very glad to see everyone getting good deals with Rogers.
I've been on the described 20/mth plan with:

200 min, eve/wkd @8pm and Caller ID back in May and signed a 1 year contract, so I'm almost done. I had to work pretty hard for that plan back then and I thought I had a pretty good deal. However after learning about the $25 plan with 250 and eve@6pm, it's even a better deal. I tried calling them to see if they could upgrade me to that plan without signing a contract but with no luck. What is news to me is that a couple of months ago I added a $7 essential value pack to my plan using the *ADD feature since Rogers is kind enough to let us try it for free for 2 months. I noticed that the past couple of months I wasn't actually charged for it on my bill. To confirm that, I asked the CSR to check what other services I have in my plan. To my delight, they told me that's it. So I guess I'm getting VM, Text messaging ($3), and Data ($2) for free. I also added 6pm start for 5 bucks. So im happy with the plan, but still think Telus's reception is a lot better than Rogers, but I have a Sharp GX32 and not willing to give that up.

Good luck to you all...not sure whether it's a glitch or not.

I got that too with VM for $25 but they allowed me that for a 1yr plan.. I would consider a 2yr plan but am I eligible for a phone after my 1 yr contract or do I have to wait 2 yrs? It wouldn't make sense if they make me wait 2 yrs because I can sign as a new customer with any company and get a phone

[saw_mui]

I know I already told Rogers that I want a SE t637 but I am still contemplating on whether I should get the Nokia 3220 or the SE. Can anyone comment on both phones? I need a phone with good reception and battery life, I made a comment about the non-pro look of the Nokia 3220 before but should I ignore the looks and go for the Nokia?

Also any comments on the V220 is also welcome.


in general the nokias have longer battery life than other phones. reception for motorola now are very good, like 9/10 people pick motorolas now.
with the sony ericsson, from what i heard from the manufacturers is that they improved the reception which was the main issue from the T616, but in general the customer service from sony ericsson is not that well, it takes too long for them to fix things and phone isn't user friendly. If ur not much of a tech person and all, i shouldn't suggest that. Just becuase it take some time to learn it

[Tsukagi]

I know I already told Rogers that I want a SE t637 but I am still contemplating on whether I should get the Nokia 3220 or the SE. Can anyone comment on both phones? I need a phone with good reception and battery life, I made a comment about the non-pro look of the Nokia 3220 before but should I ignore the looks and go for the Nokia?

Also any comments on the V220 is also welcome.


I have the SE t637, It's a great phone..i love it.
The reception is amazing with it...the camera isn't the greatest...but the fact that you can interact with your pc is the best.
You can customize everything(internally) on it..you can also change face plates(but i like mine, so i didn't look into that)..you just have to add photo's, games, etc. to your phone via bluetooth, wire, or infered. No download costs this way too ^^.
Battery life ...ummm..is good?...i can't really say for an avg user. I used ~2000+ min last month and i charge the phone every 2..3 days. The more you play w/ it, the more charging required.

One downfall...is the 'calls list'..if you like to see the call order of who called you, it won't show it in the correct order. And once the day has passed.(ie: it's past midnight) The call time for people wont' show anymore. It'll be call day. Voice dialing isn't greatest either. But...all in all, excellent phone.

[Narci]

It's a coporate plan guys. I have the Fax right in front of me.

Just read the catch, you have to have the company pay for at least 50% of the bill meaning the plan has to be corporately paid or corporately reimbursed to apply.

The plan does exist though, few of my fellow employees are on it.

[dealers]

What's the plan number? I never heard about this plan?

Any free weeknight or weekend for this plan?


yes they do.

New coporate deal. $15 for 50 anytime min.

Plan caters to useasge.

Use 200 min = $20
Use 300 min = $30
Use 400 min = $40

Includes: SAF, Detailed Billing, Caller ID, Enhanced VM, Call forwarding, Visual call waiting and no activation fee and no contract.

Oh and choice of:

Nok 3220 Free
LG4015 Free
Nok 3120 Free
T720g Free
V220 $60
Samsun X426 $35

[Ice]

For those signing onto a 3-year term and buying a phone $50 and more... you're eligible for a free MP3 player. (Don't ask what type, etc because I have no clue, but I know it's there until Dec 31, 2003...) :)

[aquariaguy]

Just a few questions, someone in another thread said that supposedly, his friends got the retention plan and he was new customer! Is that possible? Has anyone got it before? I think it was the $20 with unlimited weekend/night with the regular stuff. Ahh i want that so bad.

Also, has anyone successfully switched form PayAsYouGo to the retention plans?

I'm trying to get on this, but it doesn't seem like i can, since i'm not a current monthly customer. Boourn.

[c001m4n]

in general the nokias have longer battery life than other phones. reception for motorola now are very good, like 9/10 people pick motorolas now.
with the sony ericsson, from what i heard from the manufacturers is that they improved the reception which was the main issue from the T616, but in general the customer service from sony ericsson is not that well, it takes too long for them to fix things and phone isn't user friendly. If ur not much of a tech person and all, i shouldn't suggest that. Just becuase it take some time to learn it

I have the SE t637, It's a great phone..i love it.
The reception is amazing with it...the camera isn't the greatest...but the fact that you can interact with your pc is the best.
You can customize everything(internally) on it..you can also change face plates(but i like mine, so i didn't look into that)..you just have to add photo's, games, etc. to your phone via bluetooth, wire, or infered. No download costs this way too ^^.
Battery life ...ummm..is good?...i can't really say for an avg user. I used ~2000+ min last month and i charge the phone every 2..3 days. The more you play w/ it, the more charging required.

One downfall...is the 'calls list'..if you like to see the call order of who called you, it won't show it in the correct order. And once the day has passed.(ie: it's past midnight) The call time for people wont' show anymore. It'll be call day. Voice dialing isn't greatest either. But...all in all, excellent phone.

Thanks for the input, I think i'll stick with the t637 since its got connectivity right out of the box and I can easily unlock it with a terminator dongle, don't think I can do the same for the motorola (code gen for nokia). There has been some comparisons between this phone and the nokia with the best reception (not 3220). I don't mind playing around with the interface and I know the UI for the SE is not the fastest. BUT the t637 got "COOL" written all over it :D.

[IceQue]

just called in.. got a new nokia 3120 for free

plan:
3 months unlimited calling
free weeekends
free after 6pm
Caller id
Voicemail

for 25$ a month.

How did u get them to take out the standard $6.95 fee?

[Pavel]

I am sure the poster forgot to include it. Nobody can wiggle out of the $6.95 BS fee.

[Mint]

For those signing onto a 3-year term and buying a phone $50 and more... you're eligible for a free MP3 player. (Don't ask what type, etc because I have no clue, but I know it's there until Dec 31, 2003...) :)

1) I just signed onto the 3 year plan and bought the $50 x426 phone. DO you think i can get it? any more details on this offeR?

2) Hey aquariaguy, that person might be me. i dont have a plan, but my gf has an account with them. the lady helped me add another line to her account, and then switch this just created account over. Shes not supposed to do that, but my rep was just nice

3) are people getting free VM now with the plan??

[HowEver]

just called in.. got a new nokia 3120 for free

plan:
3 months unlimited calling
free weeekends
free after 6pm
Caller id
Voicemail

for 25$ a month.

How did u get them to take out the standard $6.95 fee?


Too bad you didn't get the 3220, not for free, but worth the $49 they charge: gorgeous 65K screen for a start, and a million features.

[IceQue]

Too bad you didn't get the 3220, not for free, but worth the $49 they charge: gorgeous 65K screen for a start, and a million features.

There was no need for it..cause a have a better phone...i'll just keep as a backup phone

[Ducky]

if one already signs contract with rogers a few weeks ago, can he/she call them back now and ask for better deal?? (since u have no bargaining power since you committed)

[Ice]

Ducky... there's only one way to find out - try it! You will can't expect a miracle but Rogers can (on the occasion) be very nice about things. Let us know. Don't expect much though. I think you ahve to stay on the contract plan for 3 or 6 months before you can change it.

.....
IceQue - how did you get them to throw Voicemail in there? As for the SAF - Pavel was right, there is no way around the fee except in extreme cases (usually regarding extreme customer care problems, etc), and retention is usually not an extreme case! ;)


just called in.. got a new nokia 3120 for free

plan:
3 months unlimited calling
free weeekends
free after 6pm
Caller id
Voicemail

for 25$ a month.

How did u get them to take out the standard $6.95 fee?

[Buck Khaki]

For those signing onto a 3-year term and buying a phone $50 and more... you're eligible for a free MP3 player. (Don't ask what type, etc because I have no clue, but I know it's there until Dec 31, 2003...) :)


I think that's just the Radio Shack deal and only on new activations. Correct me if I'm wrong though.

[SkiLLz]

just called in.. got a new nokia 3120 for free

plan:
3 months unlimited calling
free weeekends
free after 6pm
Caller id
Voicemail

for 25$ a month.

How did u get them to take out the standard $6.95 fee?

What exactly did you say when you called? Did you say you wanted to cancel and waited for them to offer you something good? Or did you just call and say you wanted a better plan? I've been off contract for a while and I want to get a retention plan and maybe a new phone, but I don't want to be like "I want to cancel my account" and them to be like "done." because then I would lose my number and cry.

[nuknsltnt]

Thanks for the input, I think i'll stick with the t637 since its got connectivity right out of the box and I can easily unlock it with a terminator dongle, don't think I can do the same for the motorola (code gen for nokia). There has been some comparisons between this phone and the nokia with the best reception (not 3220). I don't mind playing around with the interface and I know the UI for the SE is not the fastest. BUT the t637 got "COOL" written all over it :D.


Hello, If you want more info about the features available on the SE T610/616/637 check this link.

[URL=http://www.howardforums.com/showthread.php?s=&threadid=226050]

Regards,
Nk

[Narci]

Like I said, there are plans that have the SAF incorporated in the pricing.

[TenzoR]

any possibility to get the T637 under 100 mmmm

[IceQue]

What exactly did you say when you called? Did you say you wanted to cancel and waited for them to offer you something good? Or did you just call and say you wanted a better plan? I've been off contract for a while and I want to get a retention plan and maybe a new phone, but I don't want to be like "I want to cancel my account" and them to be like "done." because then I would lose my number and cry.

I called them and told them my friend got the same deal and i was a long time customer, and the lady was very nicce and when she everything took less then 10 mins.

[Ice]

I think that's just the Radio Shack deal and only on new activations. Correct me if I'm wrong though.

Nope, this is available directly from Rogers as well! :)

Narci - which plans include the SAF? (Corporate plans are not really considered 'fair game' since we don't all have access to them!)

[Pavel]

I called them and told them my friend got the same deal and i was a long time customer, and the lady was very nicce and when she everything took less then 10 mins.

Did she ask you if your friend got a new activation or a retention package? They always give better deals to new activations.

[Ice]

...really? I've seen many deals and a lot more "give" on retention customers than new customers.

[skanji]

Did she ask you if your friend got a new activation or a retention package? They always give better deals to new activations.

I agree with Ice. This thread is proof that retention packages are being offered better deals. Now that xmas is here, that may change...

[Ice]

I was "negotiating" with the retentions department about an account that has been active with them for many years (7-10?) and when they heard the word cancel, I was put on hold very quickly to match Telus' offer, etc etc. But, two friends of mine who heard of the Max Air plan and tried to get it were told that it was available to existing customers only (one rep who got quite excited and was extremely insistent, and was probably right too).

I think Christmas is a wonderful time to have your contract expire... the perfect time to jump in on "cell price wars". ;)

[Buck Khaki]

I think that's just the <a href=autolink/redirectpage.php?linkid=128 target=_blank>Radio Shack</a> deal and only on new activations. Correct me if I'm wrong though.

Nope, this is available directly from Rogers as well! :)


Really? :D
So is it new activations or does it apply to renewals/retentions as well? If this applies to renewals then I'm calling back to try to get one.

[Anthem]

Firstly, thanks to all who have contributed to this thread. I have read many posts (not all thank god) and made some inquiries with Rogers. Below are the offers I received:

I am in Toronto and have been a Rogers VIP Customer for about 5 years.

Offer One:

Free Nokia 3120 with free handsfree headset (likely an ear-bud)
Free Shipping (within 7-10 business days they say)
Waived $35 Admin Fee
2 Year Contract $25 per month (plus SA fee of $6.95)
200 Mins free $0.25 per extra minute
Unlimited Free Evenings and Weekends (starting at 6pm)
Free Call Display, Busy/no answer transfer, etc.

I was interested in the Nokia 3220 more as it seems more durable and certainly has more toys on it. Thus, another call to Rogers to press them on the phone switch. A little concerned that it does not look like a "business phone" if you know what I mean but otherwise it seems pretty good.

Best they came up with was ...

Offer Two:
Everything as above except:
I Have to sign on for a three-year commitment
Nokia 3220 Free NO handsfree headset included
250 anytime minutes instead of 200

Option three, is that I take Offer One and buy the 3220 for $49.99.

Any suggestions on what might be the best way to go?

Thanks much. :)

[silicone]

Here's the deal I got:

- free Nokia 3220
- 1st year @ $15/mo ($20 less $5 credit) for FOS (freedom of speech, i.e., unlimited local calling) and call display
- 2nd and 3rd years @ $20/mo ($25 less $5 credit) for 250 weekday, unlimited evenings (6PM-8AM), weekends and call display
- additional minutes billed at $0.25/min
- had to pay the $35 fee as they wouldn't budge on it

I know it's a 3 yr contract but how can you beat this deal. I'm also eligible for a hardware upgrade after 2 yr too.

Great deal!

Thanks to everyone who posted their deals and thanks to mk316 and herbalist for the tips on how to get the $5/mo credit.

Did you manage to get voicemail in this deal?? -- o
:razz:

[c001m4n]

Firstly, thanks to all who have contributed to this thread. I have read many posts (not all thank god) and made some inquiries with Rogers. Below are the offers I received:

I am in Toronto and have been a Rogers VIP Customer for about 5 years.

Offer One:

Free Nokia 3120 with free handsfree headset (likely an ear-bud)
Free Shipping (within 7-10 business days they say)
Waived $35 Admin Fee
2 Year Contract $25 per month (plus SA fee of $6.95)
200 Mins free $0.25 per extra minute
Unlimited Free Evenings and Weekends (starting at 6pm)
Free Call Display, Busy/no answer transfer, etc.

I was interested in the Nokia 3220 more as it seems more durable and certainly has more toys on it. Thus, another call to Rogers to press them on the phone switch. A little concerned that it does not look like a "business phone" if you know what I mean but otherwise it seems pretty good.

Best they came up with was ...

Offer Two:
Everything as above except:
I Have to sign on for a three-year commitment
Nokia 3220 Free NO heandsfree headset included
250 anytime minutes instead of 200

Option three, is that I take Offer One and buy the 3220 for $49.99.

Any suggestions on what might be the best way to go?

Thanks much. :)

FYI, I think Offer number 2 is just a modification of the 3 year counter plan from rogers (against Telus). You are suppose to be able to get 1 year unlimited with that and able to choose from the 3220, v220, and t637.

[Pavel]

For one thing there are better deals right now, in general. In my experience (and I have been with Rogers for 14 years) they didn't give me any break. In fact, last year this time I was on month to month after having my contract lapse. I had an older phone, the Nokia 8260 that was barely working. I asked to speak to the customer retention department and I was transferred.

I basically asked for a plain GSM phone in the 850 mhz band. They said, no. Not letting that deter me, I called again and spoke to a different rep and of course the previous info was logged. The rep said the same thing. NO FREE PHONE, I was on the phone threatening to cancel, I told them I was a customer for over 14 years and I always paid my bill on time as it was charged to my credit card and I only took advantage of the hardware upgrade once during this time. They still said no. I asked them if this was their final answer, and they said yes. I told them to cancel my account. They cancelled my account withOUT hesitation. So, I switched to Fido.

Maybe Rogers got more competitive during the last year, I dunno, but their customer retention department didnt do anything to try to keep me as their customer.

[Ice]

Yep - MP3 player is valid for renewal/retentions... but I believe you need to sign a 3-year contract and quialify for a HUP for them to send it to you.

Otherwise, this is from their website: "MP3 Player is valid for new activations with a 2 or 3-year term service agreement. Based on availability. While quantity lasts."


Really? :D
So is it new activations or does it apply to renewals/retentions as well? If this applies to renewals then I'm calling back to try to get one.

[Ice]

FYI, I think Offer number 2 is just a modification of the 3 year counter plan from rogers (against Telus). You are suppose to be able to get 1 year unlimited with that and able to choose from the 3220, v220, and t637.

...actually offer 2 is pretty standard. If you sign a 3-year contract, your price is reduced by about $50 (depending on the phone) and you get bonus 50 minutes. This existed as a common 'plan' before the 3-year Telus Match which isn't bad either. Believe it or not, it's possible to beat the 3-year 1-year-free plan. ;)

[Ice]

For one thing there are better deals right now, in general. In my experience (and I have been with Rogers for 14 years) they didn't give me any break. <...snip...>

Maybe Rogers got more competitive during the last year, I dunno, but their customer retention department didnt do anything to try to keep me as their customer.

I know that Rogers and Telus are in a major "cell price war" at the moment (just similar to the gas price wars we have around town) so they are being very competitive at the moment. The reps, whether retention (who seem to have more power?) or not, can't give a good free phone away... the HUP program just doesn't allow it. BUT- they do, and they should have had some older/lower-end phone available for free (though I remember there being a 6-month period or so where they didn't, which seemed interesting to me). Otherwise it seems you just lucked out... I know many people are getting a "good deal" (even if it is a standard deal) from Rogers.

You should jump to Telus and grab their 3-Year special or see what Fido will do about it! ;)

[Mint]

still wondering if people are getting VM with their plans? It seems like some people have been able to get it.

[Ice]

Voicemail is very hard to get and if you're lucky to get it like some have, it'll be for the term-only. :cool:

[Buck Khaki]

Did you manage to get voicemail in this deal?? -- o
:razz:

I tried but that was as far as I could grind them down. But I did get the $5/month credit which could be used to cover the cost of voicemail but I don't really need voice mail so I'm happy just getting the $5 off. First year unlimited is great!

[Mint]

I tried but that was as far as I could grind them down. But I did get the $5/month credit which could be used to cover the cost of voicemail but I don't really need voice mail so I'm happy just getting the $5 off. First year unlimited is great!

Any tips on getting the $5 credit?

I've already commited to the 3 year. wondering if i can get the $5 credit.

[Pavel]

Buck Khaki,

Do you recall the name of the rep that you talked to? The deal you got sounds way too good to be true. The rep I talked to this evening said she has never heard of such a deal. Was it some "new" corporate retention package or did it go by some other name?

[Buck Khaki]

Okay, here's the deal.

I signed up for a 3 year contract. I told them I wanted the $25 plan for the early 6PM evenings. The rep said he would sign me up for the $20 MaxAir plan for the first year since they have a current retention deal to offer FOS (freedom of speech, i.e., unlimited local calling) for the first year on this plan only. Then she said she would sign me up for the $25 plan for the next 2 years. She said that since I was signing up on 3 year term that I would get the addtional 50 minutes of daytime minutes bringing it to 250min/mo.

This is when I said okay but somebody I know also gets the same deal but also gets $5 off per month. She asked me for the friend's number so she can look it up but I tell her I don't have it off hand. Then I ask her if she could waive the $35 admin/shipping fee and she said no. I think I also asked her for voicemail and she said no too. That's when I asked her again for the $5 and I guess she was getting tired of me and gave in.

See HERE (http://www.howardforums.com/showthread.php?s=&threadid=507523) for details on the 1 year FOS on the $20 MaxAir plan. Also another deal there too for 1 year free service on their $45 plan. You can get one or the other. You may have to tell them that you are considering switching to Telus since this is a counter-offer to the Fido/Rogers trade-in deal at Telus.

So Pavel I guess the next time you call you can let them know the 1 year of FOS is on the $20 MaxAir plan. For the second and third years you can select any plan you like. I chose the $25 less $5 retention deal posted here.

Tips on getting the $5 off:

K the way I got my deal was. First I was trying to negotiate the price of the phone. Then when I found that was going nowhere I was about to sign up and just told her can you do something for me on the plan. She took a second and got back to me and said I can give you $5 off. So that is how its done. Don't just call and ask for it. Have a conversation with them and take your time and at the end I think they'll wanna just close the deal and that's how she closed it with me.

Hope I helped.

The way i got my $5 credit was by being hesitant in taking the deal, then she asked if there was somethin she can do right away so i take the deal, i asked for phone accessories, she gave me the $5 credit.

[chewan]

Okay, here's the deal.

I signed up for a 3 year contract. I told them I wanted the $25 plan for the early 6PM evenings. The rep said he would sign me up for the $20 MaxAir plan for the first year since they have a current retention deal to offer FOS (freedom of speech, i.e., unlimited local calling) for the first year on this plan only. Then she said she would sign me up for the $25 plan for the next 2 years. She said that since I was signing up on 3 year term that I would get the addtional 50 minutes of daytime minutes bringing it to 250min/mo.

This is when I said okay but somebody I know also gets the same deal but also gets $5 off per month. She asked me for the friend's number so she can look it up but I tell her I don't have it off hand. Then I ask her if she could waive the $35 admin/shipping fee and she said no. I think I also asked her for voicemail and she said no too. That's when I asked her again for the $5 and I guess she was getting tired of me and gave in.

See HERE (http://www.howardforums.com/showthread.php?s=&threadid=507523) for details on the 1 year FOS on the $20 MaxAir plan. Also another deal there too for 1 year free service on their $45 plan. You can get one or the other. You may have to tell them that you are considering switching to Telus since this is a counter-offer to the Fido/Rogers trade-in deal at Telus.

So Pavel I guess the next time you call you can let them know the 1 year of FOS is on the $20 MaxAir plan. For the second and third years you can select any plan you like. I chose the $25 less $5 retention deal posted here.

Tips on getting the $5 off:

wow, you're annoying, eh?

EDIT: on a side note, i got the v600 and this retention plan, they gave me 6 months unlimited calling, AND called me last week, and told me because i signed on for an extra year and a half that i was entitled to get a free phone. some colour lg flip phone should be arriving on monday. if redflagdeals was a large breasted woman, i would make sweet sweet love to her. thanks rfds

[Mint]

hm... ok. i think i have enough info to give it a shot. $5/credit for the entire contract seems pretty sweet :D

[Pavel]

So Pavel I guess the next time you call you can let them know the 1 year of FOS is on the $20 MaxAir plan. For the second and third years you can select any plan you like. I chose the $25 less $5 retention deal posted here.

Tips on getting the $5 off:

Thanks, I called a different rep (this is the weekend mind you and she probably didnt have much authority) and this time she knew of the FOS but was not able to budge on the price. I was offered $23 including caller ID and 200 min/unlimited evenings and weekends. I am stuck in my Rogers contract after leaving Fido in the spring and resigning with Rogers. So, she was not able to do anything more.

[Pavel]

wow, you're annoying, eh?

EDIT: on a side note, i got the v600 and this retention plan, they gave me 6 months unlimited calling, AND called me last week, and told me because i signed on for an extra year and a half that i was entitled to get a free phone. some colour lg flip phone should be arriving on monday.

Has your contract already expired? How much did you pay for the v600?

[Buck Khaki]

wow, you're annoying, eh?

EDIT: on a side note, i got the v600 and this retention plan, they gave me 6 months unlimited calling, AND called me last week, and told me because i signed on for an extra year and a half that i was entitled to get a free phone. some colour lg flip phone should be arriving on monday. if redflagdeals was a large breasted woman, i would make sweet sweet love to her. thanks rfds

Yup, being annoying works for me. ;)

BTW, what if redflagdeals was a large breasted but otherwise undesirable woman? (Sorry, just being annoying again)

[Ice]

Thanks, I called a different rep (this is the weekend mind you and she probably didnt have much authority) and this time she knew of the FOS but was not able to budge on the price. I was offered $23 including caller ID and 200 min/unlimited evenings and weekends. I am stuck in my Rogers contract after leaving Fido in the spring and resigning with Rogers. So, she was not able to do anything more.

If your'e stuck on a contract there really isn't much they can do for you unless you want to sign a new contract/etc. I don't think the weekend has much to do with it... but if all else fails, keep calling back. Some here have said they called back like 6 times, and other people have called back more... ;) How persistent do you feel today?

[Haris]

DOES THE 1340 PLAN INCLUDE CALLER ID??? LEMME KNOW.. THANKS

[Mint]

what is the 1340 plan?

[Haris]

THE 700 MINUTE UNLIMITED EVEENING AND WEEKEND PLAN WITH 1 YR FREE SERVICE THAT IS HERE TO TRY TO MAKE PEEPS NOT GO TO tELUS.... DOES THAT 700 MINUTE + UNLIMITED EVENING AND WEEKEND PLAN INCLUDE cALLER ID?? AND DO THE EVENINGS START FROM 6 OR 8 FOR $45???

[Anthem]

I've been told by two different reps that Caller ID is a standard offering on all Rogers plans.

[chewan]

Has your contract already expired? How much did you pay for the v600?

nope, my contract had 6 months left on it, and i paid 25$ for the v300. they sent me the v600

BY THE BY: my vote for thread/deal of the year. give this man a digicam

[Pavel]

nope, my contract had 6 months left on it, and i paid 25$ for the v300. they sent me the v600


Rogers screwed up? Awesome!

[rvs007]

Rogers screwed up? Awesome!

They didn't screw up... they were out of V300's, so they shipped V600's to some customers. They included a letter explaining the "free upgrade" because of depleted refurb. V300's stock.

This was covered early on in this thread...

rvs007

[Mint]

WOWOWOWOWOW!!!!

Ok, I don't mean to brag, but I think I may have gotten the best plan yet! So I called rogers today and told him, im considering changing or cancelling my plan. I told him about telus offer for 1 year free on a 3 year contract and free caller ID and VM. He then put me on hold for a bit and offered me a new plan:

This was my old plan
$20/month
250 weekday minutes
Eve/Wkds Free after 8PM
Free Caller ID
3 year contract

This is my new plan
$20/month
250 weekday minutes
Eve/Wkds Free after 8PM
Free Caller ID
3 year contract
PLUS: I GET THE FIRST YEAR FREE


WOWOWOWOWOWOW. I was really impressed that they actually matched that offer my telus. You still have to pay for the SAF and VM, but thats still an amazing offer. Especially since the orignal plan was already a good deal!!!!!

Side notes:
-I did actually say "i'm considering cancelling and switching over to telus"
-I have Rogers Digital Cable and 2 Cellphone lines (mine and my gf's)
-1 cell phone line has been with rogers for 3 years and Digital cable has been with rogers for 2 years
-The rep I got didnt realize I was already on a 3 year contract until after ;)
-The rep put me on hold for a sec and then offered me this plan. Seems like a plan they can offer pretty freely
-Good luck people

[Mint]

Hm.. it seems like rogers has updated their site (or i didnt see if before). They now give you the option of checking what kind of plan your on, what discounts you have and packages that you can add on.

-Theres also a section for hardware upgrade. So I was checking that part out and my line (i just activated) doesnt allow for me to do a hardware upgrade. It says your phone line has to be active for atleast 24 months.

-So then i checked my GF's line and she is eligible for a hardware upgrade. Shes had her line for about 3 years now, but the weird thing is, she just did an upgrade in the summer(august) and got the T616 for free. So now it seems shes available for an upgrade again??? Isnt that weird?

-Question: If you do an upgrade now, when is the next time you should be eligible for an upgrade? 24 months after the previous upgrade? or is it one upgrade during your contract?

[Skookum]

So how many of you guys are getting a new phone out of this? Should I be trying for the V600 and a year's free service? Or are the majority of you just getting cheaper service? I really want a bluetooth flip phone to synch with my PDA. I can get one on the Telus deal for fairly cheap, but Rogers hasn't exactly been helpful yet. I spent 30 minutes being transferred back and forth (before I had to get back to work myself) on the phone and the most I could get was a rate that was equal to Telus. No free year.

[Mint]

Did you try today? The guy offered me the plan without much hesitation. I also got transfered to a Consolidation department (?) since I had 2 lines, and the customer relation said they can only work one line at a time. Not sure what that was about.

[Pro]

Wow! Some people are so lucky! This is very suprising to me because I also signed up for a new plan from Rogers recently. I've been with them for about a year and I did a contract renewal with them. Here it is:

$25/month
250 weekday minutes
Unlimited calling after 6pm and on weekends
and Free Caller ID

All of that on a new 2 year contract. And that's it!! Nothing else? I thought I would have gotten a couple months free or something but I didn't. I'm not too pleased that I sign up again on a new 2 year plan and don't get anything else. Strange.

[skanji]

Wow! Some people are so lucky! This is very suprising to me because I also signed up for a new plan from Rogers recently. I've been with them for about a year and I did a contract renewal with them. Here it is:

$25/month
250 weekday minutes
Unlimited calling after 6pm and on weekends
and Free Caller ID

All of that on a new 2 year contract. And that's it!! Nothing else? I thought I would have gotten a couple months free or something but I didn't. I'm not too pleased that I sign up again on a new 2 year plan and don't get anything else. Strange.

which new phone did you get?

[Pro]

which new phone did you get?

Oh, I didn't get a new phone at all. The person I was speaking to said I wasn't elegible for a new phone upgrade since I've only been with them for about a year.

[Mint]

Wow! Some people are so lucky! This is very suprising to me because I also signed up for a new plan from Rogers recently. I've been with them for about a year and I did a contract renewal with them. Here it is:

$25/month
250 weekday minutes
Unlimited calling after 6pm and on weekends
and Free Caller ID

All of that on a new 2 year contract. And that's it!! Nothing else? I thought I would have gotten a couple months free or something but I didn't. I'm not too pleased that I sign up again on a new 2 year plan and don't get anything else. Strange.

-That is actually the same plan I was on before. I opted out of the 6pm wkd and went with 8pm wkd to save $5.
I only got the 250 bonus min if i signed a 3 year contract. Or i would have gotten 20 bonus minutes.


-I called in today and was very polite, and just said I heard about telus plan and was considering switching over. they asked me about it and i told them the details of telus plan. They then offered me the plan. All done in about 5 minutes. I get the feeling that its a plan that they can offer without troubles.

[rvs007]

-Question: If you do an upgrade now, when is the next time you should be eligible for an upgrade? 24 months after the previous upgrade? or is it one upgrade during your contract?

You are eligible for an upgrade every 24 months, regardless of the length of term or contract you commit to. If your monthly bill is over a certain amount, you are eligible more often (like 18 months). But for being on a $20-25/month plans, you'll only get an upgrade every 2 years.

Did your GF get a refurb. T616 when she renewed her plan? I heard that if you get a refurb. phone, it doesn't count towards a hardware upgrade because it's not a new phone.

rvs007

[Pro]

-That is actually the same plan I was on before. I opted out of the 6pm wkd and went with 8pm wkd to save $5.
I only got the 250 bonus min if i signed a 3 year contract. Or i would have gotten 20 bonus minutes.


-I called in today and was very polite, and just said I heard about telus plan and was considering switching over. they asked me about it and i told them the details of telus plan. They then offered me the plan. All done in about 5 minutes. I get the feeling that its a plan that they can offer without troubles.

Very interesting. If I were to get on that plan it would save me a lot of money. I really hope I can get that plan.

[tetris]

too unlucky for a new subscriber

[jon604]

You are eligible for an upgrade every 24 months, regardless of the length of term or contract you commit to. If your monthly bill is over a certain amount, you are eligible more often (like 18 months). But for being on a $20-25/month plans, you'll only get an upgrade every 2 years.

Did your GF get a refurb. T616 when she renewed her plan? I heard that if you get a refurb. phone, it doesn't count towards a hardware upgrade because it's not a new phone.

rvs007

shouldn't people be eligible for hardware upgrade after their contract? I've only signed for 1 yr because there may be better phones out by then. It don't make sense if it's 24 months. I can get a new activation or go to another provider for a new phone after my 1 yr.

[Mint]

Very interesting. If I were to get on that plan it would save me a lot of money. I really hope I can get that plan.

Some of the tips mentioned before was to be polite. I called in and was very friendly/polite. I did my research of the Telus plan of what they had to offer. I also broke down the math of how much I would save, even if I had to break the rogers contract and pay $200. I didnt end up using that info, but with that info it helps me feel more confortable when saying "im considering cancelling my plan". I didnt threaten them or anything (and i dont think you should), i just said Telus has a new offer out and im considering it.

I would like to give a shout out to RN, Skanji, and any of the other people who have answered my questions. Going through all 45 pages of this thread took some time, but really provides you the info you need to call and know what youre talking about. GL people.

[jenseto]

They've offered me the Sony Ericson T637, Motorola V220 or Nokia 3220? Thoughts? Suggestions? Helpful hints? :?:

[c001m4n]

They've offered me the Sony Ericson T637, Motorola V220 or Nokia 3220? Thoughts? Suggestions? Helpful hints? :?:

I am suprised that Rogers actually gave you guys one year free for the $20 plan, if it's free does it mean it is also unlimited? Good job guys. I went for the T637 cause it comes with bluetooth, and with it you can do alot with your phone. Also checkout previous reply posts to this question.

[Mint]

They've offered me the Sony Ericson T637, Motorola V220 or Nokia 3220? Thoughts? Suggestions? Helpful hints? :?:

Wow! they are also giving you a free phone too??? I think you have me beat in the deal department :D

I am suprised that Rogers actually gave you guys one year free for the $20 plan, if it's free does it mean it is also unlimited? Good job guys. I went for the T637 cause it comes with bluetooth, and with it you can do alot with your phone. Also checkout previous reply posts to this question.

Its the same minutes/features as the rest of your plan, but the first year for free.

[Hut]

They've offered me the Sony Ericson T637, Motorola V220 or Nokia 3220? Thoughts? Suggestions? Helpful hints? :?:

Which Telus plan are you talking about? The $45 plan?
http://www.telusmobility.com/bc/max_45/index.shtml

Or Rogers will offer the $20 plan with 1 year of free service? I still don't understand why Rogers will offer Mint a year of free service for the $20, cuz the one from Telus is a $45 plan to begin with. :?:

[Mint]

Theyre not matching the exact same plan. But they offering the $20 plan/250min and giving the 1st year free.
Its more of really matching the 1st year free, rather than the specs of the plan.

[Jeff146]

telus is also offering the $25 plan too ... that's probably why Rogers is doing it

btw does it have to be on a 3 year contract or is a 2 year enough?

[spudz2000]

telus is also offering the $25 plan too ... that's probably why Rogers is doing it

btw does it have to be on a 3 year contract or is a 2 year enough?

The fine print says...

*One year of airtime is only available on a 3 year contract and includes monthly plan rate of $45 value on Max 45 and $25 value on Max 25. Monthly system licensing charge, monthly Enhanced 911 service charge, taxes, long distance, roaming, additional airtime, and pay-per-use charges are not included and will appear on your monthly statement.

So looks to me like you have to go on the 3yr.

[Pavel]

They didn't screw up... they were out of V300's, so they shipped V600's to some customers. They included a letter explaining the "free upgrade" because of depleted refurb. V300's stock.

This was covered early on in this thread...

rvs007

Sounds like a screw up or total bunk to me. A refurbed V300 phone switched for a $300 new phone! BTW, the thread is over 45 pages long, I am sure nobody can remember everything that was written. :twisted:

[Hut]

Theyre not matching the exact same plan. But they offering the $20 plan/250min and giving the 1st year free.
Its more of really matching the 1st year free, rather than the specs of the plan.

Sounds like a very good deal. But you just signed a 3 yr contract recently, right? And they are still willing to match the 1 yr free deal? I guess 1 yr of service > $200 cancellation fee. =b

[Fobulous]

a rogers rep offered me 1 year unlimited local calling.

personally, i would much rather have the first year of free service instead of the local calls.

anyone agree?

[Pavel]

a rogers rep offered me 1 year unlimited local calling.

personally, i would much rather have the first year of free service instead of the local calls.

anyone agree?

Of course, but they will never do that. They will still charge you for the service because they still have to make money. Did you term expire or how far off from expiry are you when the rep offered you 1 year unlimited.

[Hut]

a rogers rep offered me 1 year unlimited local calling.

personally, i would much rather have the first year of free service instead of the local calls.

anyone agree?

Of course ... :cheesygri

[Fobulous]

thanks for the response

If you look back a couple pages, you can see that MINT was offered 1st yr (of 3 yr contract) free service. The SAF and 911 charges still apply tho.

to answer your Q's:

I was on a corp plan that was for 2 years. That was over in August, so i've just been going month to month since then.

[Fobulous]

Here is Mint's post. I'd like to get in on that deal... mines has unlimited local calling in place of that. Oh and they give me a free camera phone.

WOWOWOWOWOW!!!!

Ok, I don't mean to brag, but I think I may have gotten the best plan yet! So I called rogers today and told him, im considering changing or cancelling my plan. I told him about telus offer for 1 year free on a 3 year contract and free caller ID and VM. He then put me on hold for a bit and offered me a new plan:

This was my old plan
$20/month
250 weekday minutes
Eve/Wkds Free after 8PM
Free Caller ID
3 year contract

This is my new plan
$20/month
250 weekday minutes
Eve/Wkds Free after 8PM
Free Caller ID
3 year contract
PLUS: I GET THE FIRST YEAR FREE


WOWOWOWOWOWOW. I was really impressed that they actually matched that offer my telus. You still have to pay for the SAF and VM, but thats still an amazing offer. Especially since the orignal plan was already a good deal!!!!!

Side notes:
-I did actually say "i'm considering cancelling and switching over to telus"
-I have Rogers Digital Cable and 2 Cellphone lines (mine and my gf's)
-1 cell phone line has been with rogers for 3 years and Digital cable has been with rogers for 2 years
-The rep I got didnt realize I was already on a 3 year contract until after ;)
-The rep put me on hold for a sec and then offered me this plan. Seems like a plan they can offer pretty freely
-Good luck people

[spudz2000]

WOWOWOWOWOW!!!!

Ok, I don't mean to brag, but I think I may have gotten the best plan yet! So I called rogers today and told him, im considering changing or cancelling my plan. I told him about telus offer for 1 year free on a 3 year contract and free caller ID and VM. He then put me on hold for a bit and offered me a new plan:

This was my old plan
$20/month
250 weekday minutes
Eve/Wkds Free after 8PM
Free Caller ID
3 year contract

This is my new plan
$20/month
250 weekday minutes
Eve/Wkds Free after 8PM
Free Caller ID
3 year contract
PLUS: I GET THE FIRST YEAR FREE

-Good luck people

The plan your getting now is exactly what I'd like to switch mine over to as well. I was on a 2 year contract and it's now over. I was paying $25/month for only 200 anytime mins and no caller id. This was on 2 phones on the same bill with 2 seperate numbers. So I'd like to switch both over to this new plan that they will give for people who would like to switch to telus.

My question is I'd like to get 2 new phones (motorola v220) so since my contract is over now I am elegible to get 2 new phones. Will I have to pay anything for these phones if I go on the new plan for 3 years? Is there going to be a $35 admin charge or anything? Any help would be appreciated. I'd like to know before I call them tomorrow...

Spudz

[Pavel]

That's what I thought, one has to be on a month to month option after their contract expired or within 6 months of their contract expiry date.

It seems that this year, Rogers is being very aggressive in their offers even though they have control over Fido now. That's very interesting....

[Fobulous]

My question is I'd like to get 2 new phones (motorola v220) so since my contract is over now I am elegible to get 2 new phones. Will I have to pay anything for these phones if I go on the new plan for 3 years? Is there going to be a $35 admin charge or anything? Any help would be appreciated. I'd like to know before I call them tomorrow...

Spudz

You should be able to get the V220 on a 3 yr contract. Personally that phone doesn't do it for me, so be inqusitive and ask if there are any other phones they could offer you. I believe there will be a $35 charge for them to send the phone over to you, it won't be an activation charge though. Some posters in the 40 something pages said they were able to cut the $35 in half so $17.xx instead.

I was on a corp 2 yr plan before.

[weedb0y]

so basically it comes down to
Either free year of service at $20x12 or 6 or 12 months of unlimited calls.

[spudz2000]

You should be able to get the V220 on a 3 yr contract. Personally that phone doesn't do it for me, so be inqusitive and ask if there are any other phones they could offer you. I believe there will be a $35 charge for them to send the phone over to you, it won't be an activation charge though. Some posters in the 40 something pages said they were able to cut the $35 in half so $17.xx instead.

I was on a corp 2 yr plan before.

Do you think they'll want to charge me $35 x 2 because I have 2 plans and 2 phones on the same bill? I'm guessing they will.. I'm not dead set on the V220 it just seems like a good phone. My father is on one of the plans and he seems to want a flip phone. Myself I could go for whatever is best.. I see another person was offered the V220, or the Nokia 3220, or the SonyEricson T637, so I assume they'd offer me the same. The T637 seems to be the most expensive. I did the comparison and they seem to all have the pluses and minuses for features. What don't you like about the V220? Have you used one or are you just judging it by the features? Just curious.

Spudz

[Mint]

Yep, i was actually on a 3 year contract (starting last month), so signing up for a 3 year contract was no biggie for me. Only extends my previous contract by 1 month.

I think either i've been pretty lucky with the reps i got, or im one smooth talker ;)

-As pavel mentioned, it does feel rogers is being quite agressive with keeping their customers. After they asked me "how can i help you", i said "im considering changing or cancelling my service. i've heard telus has a plan with 1 free year....." right off the bat. But not in a threatening way, more of a "im considering my options and it seems like a logical choice to cancel"

-I also think the rep didnt check what kind of contract i was on before as well, but he didnt really seem to care too much when he found out i was already on a 3 year contract. It seemed like he wanted to switch me over (he wanted to do it right away)

-as mentioned before, just be polite. I think reps are more willing the help you out if youre not yelling/complaining/threatening.

[Mint]

You should be able to get the V220 on a 3 yr contract. Personally that phone doesn't do it for me, so be inqusitive and ask if there are any other phones they could offer you. I believe there will be a $35 charge for them to send the phone over to you, it won't be an activation charge though. Some posters in the 40 something pages said they were able to cut the $35 in half so $17.xx instead.

I was on a corp 2 yr plan before.

-I just opened my line last month and was able to get the $35 admin fee waived and also got the first month free :D. I didnt even know the rep had put that through for me. I found out later when i called back.

Note 1: While talking to the rep, I asked to speak to her supervisor later so I can give her a compliment. That might have helped a bit ;)

Note 2: I also left a compliment for the rep who got me the 1 year of free services. So thats another thing you can do. It takes less than a minute to leave a kudos

[Fobulous]

Do you think they'll want to charge me $35 x 2 because I have 2 plans and 2 phones on the same bill? I'm guessing they will.. I'm not dead set on the V220 it just seems like a good phone. My father is on one of the plans and he seems to want a flip phone. Myself I could go for whatever is best.. I see another person was offered the V220, or the Nokia 3220, or the SonyEricson T637, so I assume they'd offer me the same. The T637 seems to be the most expensive. I did the comparison and they seem to all have the pluses and minuses for features. What don't you like about the V220? Have you used one or are you just judging it by the features? Just curious.

Spudz

yea i'm guessing they will TRY to. but tell them "HELL NO!" Since its delivering to the same customer, tell them to use a bigger box. But who knows... they may just want to just charge you once.

Of those three, the T637 would be my choice. My sister has the V220 and it just looks and feels like a cheap phone in my hands. Also, I have a bluetooth adapter for my PC already for my SE T610, so it makes sense for me to get the T637 and download the pics via bluetooth.

[Fobulous]

Note 1: While talking to the rep, I asked to speak to her supervisor later so I can give her a compliment. That might have helped a bit ;)

Note 2: I also left a compliment for the rep who got me the 1 year of free services. So thats another thing you can do. It takes less than a minute to leave a kudos


we could all learn a thing or two from Mint! Thanks for the tip, i'll try that out!

[Mint]

we could all learn a thing or two from Mint! Thanks for the tip, i'll try that out!

:D

- You dont even have to talked to the supervisor, they just forward you to their supervisors VM and you leave a message.

[Ice]

Well you get significant discounts/etc with a longer contract. Some people honestly don't care so much for phones, and other people care so much they literally import phones for $800. A friend of mine has been with Rogers for atleast 4+ years now and since he's satisfied, he didn't see why another 2 years on contract would make a difference. :)

..... I've only signed for 1 yr because there may be better phones out by then. It don't make sense if it's 24 months. I can get a new activation or go to another provider for a new phone after my 1 yr.

[Ice]

Theyre not matching the exact same plan. But they offering the $20 plan/250min and giving the 1st year free.
Its more of really matching the 1st year free, rather than the specs of the plan.

They're pretty much matching it alright... they start you off 1st year free on the same (or similar) 700 minute plan. After the 1 year you can pick and choose so if anything- Rogers is matching and beating out Telus! :)

[Ice]

It seems that this year, Rogers is being very aggressive in their offers even though they have control over Fido now. That's very interesting....

If I may... It seems that this year, everybody is being very aggressive! I would thank Telus, personally... Rogers has always had good deals and flexible, especially around Christmas. But, with Telus offering a whole year FREE and specifically targetting Rogers and Fido - what can they do but fight back, and I think they're doing a great job!!

If you sign up locally and if you manage to get them to meat/match Telus you might get a DVD player... otherwise if you go through CSR you can get a free MP3 player if you spend atleast $50 on a phone and sign a 3yr. :)

[b1uesphere]

I called Rogers, but the customer rep said that the only plan available was the 1 year free was the $45/month 700 minute one without caller ID. I told her that I wanted the $20/month 250 minute with caller id plan, but she said that they're not matching Telus on that plan??? I told her that my "friend" got that deal, and then she said that my friend was mistaken and that he should call back to verify the details.

I then decided to call back later to try out another rep. When I called back, they already put a note on my account to I was offered the 700 minute deal. How can I get them to give me the 250 minute one? Is there a special name/code for this deal? I don't need so many minutes and I don't want to pay another $5 for caller ID.

I've been a customer for over 3 yrs (been month to month for a year now) and have 2 phones on my account. They also said I couldn't combine shipping on the $35 for the two free 3220's. Said they need to be treated as two separate orders. Sucks.

Please help!!! Thanks.

[Hut]

I called Rogers, but the customer rep said that the only plan available was the 1 year free was the $45/month 700 minute one without caller ID. I told her that I wanted the $20/month 250 minute with caller id plan, but she said that they're not matching Telus on that plan??? I told her that my "friend" got that deal, and then she said that my friend was mistaken and that he should call back to verify the details.

I then decided to call back later to try out another rep. When I called back, they already put a note on my account to I was offered the 700 minute deal. How can I get them to give me the 250 minute one? Is there a special name/code for this deal? I don't need so many minutes and I don't want to pay another $5 for caller ID.

I've been a customer for over 3 yrs (been month to month for a year now) and have 2 phones on my account. They also said I couldn't combine shipping on the $35 for the two free 3220's. Said they need to be treated as two separate orders. Sucks.

Please help!!! Thanks.

That $20 / $25 plan is called 1175. I don't really think you can get this plan with 1 year of free service, cuz the plans don't really match with what Telus is offering.

Some members like Mint really got himself a great deal there. :)

[Mint]

I called Rogers, but the customer rep said that the only plan available was the 1 year free was the $45/month 700 minute one without caller ID. I told her that I wanted the $20/month 250 minute with caller id plan, but she said that they're not matching Telus on that plan??? I told her that my "friend" got that deal, and then she said that my friend was mistaken and that he should call back to verify the details.

I then decided to call back later to try out another rep. When I called back, they already put a note on my account to I was offered the 700 minute deal. How can I get them to give me the 250 minute one? Is there a special name/code for this deal? I don't need so many minutes and I don't want to pay another $5 for caller ID.

I've been a customer for over 3 yrs (been month to month for a year now) and have 2 phones on my account. They also said I couldn't combine shipping on the $35 for the two free 3220's. Said they need to be treated as two separate orders. Sucks.

Please help!!! Thanks.

-Hm....did you mention that Telus also has a $25 1 year free plan? Did you say you were considering cancelling? If I call back anytime soon, i'll try to ask to get the plan number.
-You may want to try again, you might get a more lenient rep. Since im pretty sure they do outsourcing and such, another call centre you get might be more relaxed in their offerings

[champ91]

omg, is this thread still active? 53000 somethin' views. wow.
i saw this thread like a month ago.. ne wayz, it is a good deal.

[Mint]

WOWOWOWOWOW x 2

- Ok so i called back today to switch over my GF's line to the same 1 year free plan. And since jenseto was able to get a free phone, i asked about it and they offered me the same 3 choices of free phone T637, nokia 3220 and V220. So I can get 2 phones (1 for each line), but still gotta pay the $35 delivery charge.

WOWOWOW

-Tips: I was super polite and didnt say too much (to allow them to do their research in peace)

[b1uesphere]

That $20 / $25 plan is called 1175. I don't really think you can get this plan with 1 year of free service, cuz the plans don't really match with what Telus is offering.

Some members like Mint really got himself a great deal there. :)

Hey Hut or Mint,

I tried calling again. Told them the plan number was 1175. The rep said that this is a corporate plan and that for sure they would not offer this for one year free. They noticed that I had called the third time already and said that calling more times would not help me get a better deal. The only deal they're offering is the 700 minute one for a year...

I went through another call centre and they redirected me back to the same one I talked to yesterday. But today's rep was really nice though, she spent a lot of time going through all the deals they had. Any ideas???

Otherwise, I'll just stick with what I have and pay the extra $5/month x 2 for caller ID.

Thanks for your help.

[fallengod]

hey can anyone give me their number if they got SAF off ? i try to get an 20$ plan unlimeded evening and weekend free starting at 8pm.... but they won't take off the SAF fee....any help??

also how do u guy get a year free or get the t630 for free???


do u guy think this is doable??
20$ plan + SAF off + new phone?

[Jeff146]

Hey Hut or Mint,

I tried calling again. Told them the plan number was 1175. The rep said that this is a corporate plan and that for sure they would not offer this for one year free. They noticed that I had called the third time already and said that calling more times would not help me get a better deal. The only deal they're offering is the 700 minute one for a year...

I went through another call centre and they redirected me back to the same one I talked to yesterday. But today's rep was really nice though, she spent a lot of time going through all the deals they had. Any ideas???

Otherwise, I'll just stick with what I have and pay the extra $5/month x 2 for caller ID.

Thanks for your help.

The plan number is not the 1175 but the 1171

[Jeff146]

WOWOWOWOWOW x 2

- Ok so i called back today to switch over my GF's line to the same 1 year free plan. And since jenseto was able to get a free phone, i asked about it and they offered me the same 3 choices of free phone T637, nokia 3220 and V220. So I can get 2 phones (1 for each line), but still gotta pay the $35 delivery charge.

WOWOWOW

-Tips: I was super polite and didnt say too much (to allow them to do their research in peace)

did you sign up for 2 years or 3 years?

[Mint]

Ok, I just called back to tell them which phone i wanted, but I was only get one T637 on my gf's line. She said since I only activated my account a month ago, I dont qualify for the free phone upgrade (which is true). My gf just got a Hardware upgrade in august, and she said she shouldnt even qualify for another 20 months, but since the previous rep promised it, she processed that one. I didnt complain too much since i was already getting one free phone and a great deal.



did you sign up for 2 years or 3 years?
I signed up for 3 years. You can only get 1 year free if you do a 3 year contract.

do u guy think this is doable??
20$ plan + SAF off + new phone?
I dont thinking getting the SAF off is that do-able. Its pretty tough to get it. For the free phone. I just called in and talked to her abit, and said that Telus also had free phone offer and if i can get one as well. She put me on hold for quite a bit (to go over my info) and offered it to me.

I went through another call centre and they redirected me back to the same one I talked to yesterday. But today's rep was really nice though, she spent a lot of time going through all the deals they had. Any ideas???

That is weird, that theyre aren't even offering the $20/month, 200 min, caller ID plan. Did you say that you were thinking of cancelling?

[jenseto]

3 year plan with option to change plans (downgrade) after the first year with no penalty
-$45 per month
-first year FREE (only pay SAF and taxes) (I'll downgrade after the first year and never pay the $45)
-unlimited local calling first year FREE
-4 months of text/pic messaging FREE
-Sony Ericson T637 FREE
-$35 shipping fee WAIVED
-MP3 player FREE

OMG this is AWESOME! :lol: :lol: :lol:

Big thanks to the everyone who posted and offered their suggestions (you know who you are!) ;)

[c001m4n]

3 year plan with option to change plans (downgrade) after the first year with no penalty
-$45 per month
-first year FREE (only pay SAF and taxes) (I'll downgrade after the first year and never pay the $45)
-unlimited local calling first year FREE
-4 months of text/pic messaging FREE
-Sony Ericson T637 FREE
-$35 shipping fee WAIVED
-MP3 player FREE

OMG this is AWESOME! :lol: :lol: :lol:

Big thanks to the everyone who posted and offered their suggestions (you know who you are!) ;)

Good work! But does anyone know if this 20/25 per month plan would still be available next year?

[Jeff146]

3 year plan with option to change plans (downgrade) after the first year with no penalty
-$45 per month
-first year FREE (only pay SAF and taxes) (I'll downgrade after the first year and never pay the $45)
-unlimited local calling first year FREE
-4 months of text/pic messaging FREE
-Sony Ericson T637 FREE
-$35 shipping fee WAIVED
-MP3 player FREE

OMG this is AWESOME! :lol: :lol: :lol:

Big thanks to the everyone who posted and offered their suggestions (you know who you are!) ;)

What are the actual details of this plan?

[Ubed]

Hey

I'm a first time poster, but, i had to share the wealth on the deal that i got.

Samsung x426 Phone (free)
1 yr of monthly services for free
Call display (free)
250 daytime mins
unlimted evenings and weekends starting at 6pm
(plan after the first year goes to $25/month or $20 a month if i want 8pm weeknights)
free voicemail for 6 months
activation fee is waived
$200 max to break contract
and.... FREE MP3 PLAYER
3 Yr contract :(
(funny..how 2 yrs ago I swore i would never sign up for a contract ever again with Rogers)

Now..that's a deal (I hope).

Oh... they were willing to give me the Samsung e316 camera phone for $99. I opted for the other one cuz i don't wanna be pumping anymore money into Rogers :)

Basically...i called and asked for customer relations... called them a bunch of times until they gave me something i liked! For some reason, the call centre in Vancouver was the nicest one.

worst comes to worst...i break outta contract after a year for $200..and i still save $50 ($25*12 - $200), get an mp3 player and a phone!

Hope this msg helps!

[Hut]

Hey

I'm a first time poster, but, i had to share the wealth on the deal that i got.

Samsung x426 Phone (free)
1 yr of monthly services for free
Call display (free)
250 daytime mins
unlimted evenings and weekends starting at 6pm
(plan after the first year goes to $25/month or $20 a month if i want 8pm weeknights)
free voicemail for 6 months
activation fee is waived
$200 max to break contract
and.... FREE MP3 PLAYER

Now..that's a deal.

Oh... they were willing to give me the Samsung e316 camera phone for $99. I opted for the other one cuz i don't wanna be pumping anymore money into Rogers :)

Basically...i called and asked for customer relations... called them a bunch of times until they gave me something i liked!

worst comes to worst...i break outta contract after a year for $200..and i still save ($25*12 - $200), get an mp3 player and a phone!

Hope this msg helps!

Great Job! So, were you that $20 / $25 plan before or a reg. month by month plan? What did you tell them to get you this deal?

[prez34]

My 2 year contract with Rogers is up, and I have been on month to month since May. I was offered the following tonight when I called CR:

1) 275 WD and ulmtd ev/we, call display for $25 a month, for a three year term
or
2) first year service for free up to a max of 700 min per month. Have to pay the SAF and 911 and call display. After 1 year the plan can be downgraded to whatever plan that is avaliable at the time. three year term

They did not offer me any phones for free, and no mp3 player either. I have been with rogers for over 5 years on this plan, and have a $75 harware upgrade rebate and a 6 month ulmtd calling or $50 credit avaliable to me on my account.

Not sure how you guys are getting free phones and or mp3 players....any insight would be great.

by the way, what kind of mp3 player is it anyways? I'd rather try and find a phone with a mp3 player built in, it the free one is bad.....

thanks for the help

[oilers21]

Can you give me your cell number so I can let customer service know what you got I am having a very hard time getting anything I signed a new phone on nov.23 on a employee plan and they dont want to give me anything free no mp3 player no free service called customer service talked to the guy for 45 minutes nothing he even hung up on me I made a complaint so if anyone wants to help me out and please email me if dont want to show number...
Estrada61@hotmail.com.Any help would be appreciated.Thanks

My 2 year contract with Rogers is up, and I have been on month to month since May. I was offered the following tonight when I called CR:

1) 275 WD and ulmtd ev/we, call display for $25 a month, for a three year term
or
2) first year service for free up to a max of 700 min per month. Have to pay the SAF and 911 and call display. After 1 year the plan can be downgraded to whatever plan that is avaliable at the time. three year term

They did not offer me any phones for free, and no mp3 player either. I have been with rogers for over 5 years on this plan, and have a $75 harware upgrade rebate and a 6 month ulmtd calling or $50 credit avaliable to me on my account.

Not sure how you guys are getting free phones and or mp3 players....any insight would be great.

by the way, what kind of mp3 player is it anyways? I'd rather try and find a phone with a mp3 player built in, it the free one is bad.....

thanks for the help

[jon604]

Well you get significant discounts/etc with a longer contract. Some people honestly don't care so much for phones, and other people care so much they literally import phones for $800. A friend of mine has been with Rogers for atleast 4+ years now and since he's satisfied, he didn't see why another 2 years on contract would make a difference. :)

Mint,
I don't think they can give me too much more than the plan I've already got except for a mp3 player. My plan now is 200 min, free after 6pm, call id and VM on a 1 yr contract for $25. It was difficult but I managed to get free VM. They even gave me a V300 at $70 with no SAF$35 fee.
Is it worth adding another year or two? If I don't sign-up for a longer contract I can get another phone subsidized by signing on as a new activation or use another provider when my contract is up. I must say the current contract is hard to beat though. Do they still give you extra minutes if you pre-pay with your credit card? Might get the 250 min deal like everyone is getting now. I went to a dealer and they said they won't give a year free for the $25 package.

[b1uesphere]

The plan number is not the 1175 but the 1171

Tried that one too. Said that 1171 is not applicable for 1 year free deal. Said still have to pay $20/month but will get unlimited incoming local calls. That's not what I wanted...

I also told them that I was thinking of cancelling, but they said they had processed my order already.

Hey, how come when I asked for the MP3 player they said I couldn't get one because I was getting the Nokia 3220 free already. Darn, you guys are lucky!

Oh well, nothing I can do now.

Thanks!

[dealers]

I am looking for the deals too!

20$ plan for SAF off!!! What is the number that I can call and the plan number?






hey can anyone give me their number if they got SAF off ? i try to get an 20$ plan unlimeded evening and weekend free starting at 8pm.... but they won't take off the SAF fee....any help??

also how do u guy get a year free or get the t630 for free???


do u guy think this is doable??
20$ plan + SAF off + new phone?

[zippy]

Just got off the phone with the customer retention centre. I used the advice from this thread and was very polite and pleasant. Spoke with a good CSR named Jason. In the end, I got:

200 anytime minutes
Unlimited evenings and weekends (8pm)
Caller ID
Four months unltd local calling
Two months free voicemail

Monthly rate: $20 + $6.95 SAF

In addition, I also got a Samsung X426 flip phone for $49, and they are waiving the $35 admin fee!

It might not be the absolute hottest deal in this thread, but it is still pretty d*mn good, and I am one happy camper!! :cheesygri :cheesygri :D

Thanks for all of the tips and advice!

Zippy

[skanji]

It might not be the absolute hottest deal in this thread, but it is still pretty d*mn good, and I am one happy camper!! :cheesygri :cheesygri :D


...and to be honest, that's all that matters. It is a CRAZY time now for the big retailers and competition is fierce since Telus aimed at Rogers customers in their advertising.

For those of you on the fence - you definitely should jump now before all the good phones are gone. I have heard of people getting VERY good deals on the t637 as well.

Contracts shouldn't scare anyone as long as they are happy with the deal they are getting. Tenure is the power of the future....just wait and see....

-skanji, proud Rogers mobility customer since 1998, and I remind them of this fact every time I call!!!

[Mint]

Mint,
I don't think they can give me too much more than the plan I've already got except for a mp3 player. My plan now is 200 min, free after 6pm, call id and VM on a 1 yr contract for $25. It was difficult but I managed to get free VM. They even gave me a V300 at $70 with no SAF$35 fee.
Is it worth adding another year or two? If I don't sign-up for a longer contract I can get another phone subsidized by signing on as a new activation or use another provider when my contract is up. I must say the current contract is hard to beat though. Do they still give you extra minutes if you pre-pay with your credit card? Might get the 250 min deal like everyone is getting now. I went to a dealer and they said they won't give a year free for the $25 package.

Hey Jon,

If you sign up for the 3 year, you get the 50 additional bonus minutes and since you're getting free voicemail, i would definitely consider going the 3 years (unless the free voicemail is only for one year).


On a side note: I tried calling in today, to get the mp3 player, but was turned down since i was getting the T637. I guess my luck as run out ;)

[Hut]

On a side note: I tried calling in today, to get the mp3 player, but was turned down since i was getting the T637. I guess my luck as run out ;)

I thought the MP3 player is for new customers only.

[Mint]

i think someone posted before saying its for renewal/retention as well. A couple of people were able to get it.

[mk316]

Hey Jon,

If you sign up for the 3 year, you get the 50 additional bonus minutes and since you're getting free voicemail, i would definitely consider going the 3 years (unless the free voicemail is only for one year).


On a side note: I tried calling in today, to get the mp3 player, but was turned down since i was getting the T637. I guess my luck as run out ;)
You can't have the mp3 player unless you had to pay $50 or more for the phone after discounts and whatever. The T637 is free so can't work for mp3 player.

So the new options from Rogers are either 25 and first year is unlimited or 45 and first year's fee is waived. Those are the deals that require you to on a 3 year contract. I asked if you can have $25 one and still get first year both free and unlimited and was told NO. Apparently they are readjusting plans and today a new one should be coming out from what the CSR told me.

I'll keep you guys posted. Oh and both come with T637 free which is a really good deal for a real nice phone.

[wtom]

Hi all, just wanted to tell my two attempts, no success;

Dec 8, 2004, 3:35pm, called the 1-800-462-4463 number to Rogers and got Eric. After explaining a competitor company had their one year unlimited calling and free phone under three-year contract, all he could do, after putting me on hold for a short while, was a retention-type plan where it was free calling for first six months (unlimited calling, I should say). He also mentioned I was eligible for a hardware upgrade (presently using a Nokia 8390 since Jul 02 with them). He would not budge on anything else, free phone (I'm looking for T637), one year unlimited calling, etc.

I called the CSR number 1-877-764-3772 ten minutes after hanging up with Eric and tried again; lady named Ronelle (spelling?) took the call and after I explained my interest in a competitor's one year unlimited plan with free phone, she put me on hold for a good two minutes. When she came back on, very polite and patient (same with Eric, but he seemed a little less wanting to help), but also could not do any better than what Eric stated. :(

Told me the same info about my eligibility for hardware upgrade, six months unlimited calling, etc. I declined.

Looks like I'll be shopping around for a T637 for my gf and a second one for myself... :(

[G-Unit!!]

Anyone know what type of a MP3 player it is?

As well, my current contract is up, and I don't need a new phone, can I negotiate for a better deal?! I'm looking for a $20 plan.

[mk316]

Hi all, just wanted to tell my two attempts, no success;

Dec 8, 2004, 3:35pm, called the 1-800-462-4463 number to Rogers and got Eric. After explaining a competitor company had their one year unlimited calling and free phone under three-year contract, all he could do, after putting me on hold for a short while, was a retention-type plan where it was free calling for first six months (unlimited calling, I should say). He also mentioned I was eligible for a hardware upgrade (presently using a Nokia 8390 since Jul 02 with them). He would not budge on anything else, free phone (I'm looking for T637), one year unlimited calling, etc.

I called the CSR number 1-877-764-3772 ten minutes after hanging up with Eric and tried again; lady named Ronelle (spelling?) took the call and after I explained my interest in a competitor's one year unlimited plan with free phone, she put me on hold for a good two minutes. When she came back on, very polite and patient (same with Eric, but he seemed a little less wanting to help), but also could not do any better than what Eric stated. :(

Told me the same info about my eligibility for hardware upgrade, six months unlimited calling, etc. I declined.

Looks like I'll be shopping around for a T637 for my gf and a second one for myself... :(
Are you currently on contract? Is your contract almost up? Tell them I know there is a plan for $20 and give the stats of that plan and that you want to go on it for 3 years that's the only way to get the T637 free. Also you should mention that this plan has the first year unlimited (its not free!!) I think if you show them you are informed about what is goin on out there with plans maybe you'll manage to get a better deal.

Personally I was offered the deal for the unlimited year and after that $20 but I dunno why I'm hesitating. Should I keep holding out for a week or two or just close the deal?? Currently I have unlimited calling for 2 more months. For some reason they screwed up a month ago when I called and never extended by a year like they should have. So that helps me since I can take advantage of this offer.

An answer from someone that can help is appreciated.

Take it :confused:
Don't take it :confused:

[wtom]

Thanks for your response, mk316. I am currently on contract with them, I went on the $25 200 daytime mins / 6pm unlimited evening/weekend / free CallID that was posted way back in this same thread. I had signed up the one year with that plan on Oct 31. I assume that is why they did not give me any option to go the 3 year / free phone route?

Are you currently on contract? Is your contract almost up? Tell them I know there is a plan for $20 and give the stats of that plan and that you want to go on it for 3 years that's the only way to get the T637 free. Also you should mention that this plan has the first year unlimited (its not free!!) I think if you show them you are informed about what is goin on out there with plans maybe you'll manage to get a better deal.

[Mint]

the only way to get the 1 year free and free T637 is to go for a 3 year contract. It seems that people have been 50% successfull with this. Not sure if anythings been changed since i got it.

[jaigandhi5]

after 4 tried i still havent had any success....dont know what to do... >:(

can someone give me their phone number?so they can check ur account and give it to me :cheesygri

[jaigandhi5]

bump plz help me out here on my FIRST cell phone... :cry:

[Buck Khaki]

I just renewed another line on the $45 plan (I need the minutes) with first yr free service and picked up the Moto V551 for $165. I asked about the MP3 player and they said I couldn't get it. Best I could do was get the $5/mo bill credit.

[Ice]

Hi all, just wanted to tell my two attempts, no success;(snip)

I think a keyword is Telus and not just 'another company.' They seem to jump when they hear the name Telus and seem to be able to math them quite nicely. Though, mk316 said they're readjusting their plans so perhaps you got caught on a new plan-schedule. ;)

[Ice]

Anyone know what type of a MP3 player it is?

As well, my current contract is up, and I don't need a new phone, can I negotiate for a better deal?! I'm looking for a $20 plan.

There's another thread that talks about the free MP3 player... it's called the Autobaby (imported from China or something):
http://forums.redflagdeals.com/showthread.php?t=121314

Phone or no phone isn't leverage at all. I've tried this many times in the past as well as quite recently so I stopped trying... there are other things you can get! :)

[jaigandhi5]

rogers has so many #s which one should i call?? lol

i tried calling 6 times today alone at 4 different numbers :lol:

why do i have such bad luck...first the ipod,then the fuji,lexmark then the lexar mp3 player.... :( :( :( :cry: :cry: :cry:

[Ice]

rogers has so many #s which one should i call?? lol

i tried calling 6 times today alone at 4 different numbers

It doesn't matter who you call... I called their general number and it's quite automated. If you talk to the cancellation department (aka "Customer Relations") then they seem to have more power to do stuff for you. But, if you're not a Rogers customer, you have absolute no leverage to get all the extra bells and whistles and you're almost on your own... they might be able to offer you a good deal, but at the same time you can't expect to get as good as deals as those of use who have been with Rogers for quite a while! :)

[jaigandhi5]

all i want is 200min free evening/wkends and 6month unlimited for $25/m and im willing to pay $50 for the phone to get a mp3 player and dont mind being on 3yr contract...

[silicone]

bump plz help me out here on my FIRST cell phone... :cry:

You're falling victim to the mistaken impression that 'anyone' can get these deals posted here...

First, if you are not an existing customer you are pretty much restricted to the offers advertised or trying to negotiate a "match" to the contract you had with another provider -- as a new customer you don't have a snowball's chance in hell more than being really happy with a free mp3 or dvd player or being lucky enough to negotiate maybe $50 off your favorite phone. These are retention plans for existing customers. and even if you had someone's phone number it won't help if you're not eligible in the first place.

Second, the best deals you see quoted here are only given to long term customers who have what they call tenure or loyalty considerations --


Third, a few people have posted corp plans here and that's also misleading to many -- if you're not on Roger's corp list than you're not going to get that plan -- if you get lucky with a generous CSR who errs you will eventually get caught when they randomly audit your account or periodically ask that you verify again by paystub you work for that company

a few comments for other posts I've noted here too --

Once you accept the contract that's IT!!!! you have little to no power to come back a month later and say.. "well my friend just got this and I want it too" The CSR's don't care, they did their job when they got you to re-sign and now you're just wasting their time.... (yes I've seen some exceptions here and those people know how lucky they got -- it's not supposed to happen!! Period!!) and this leads into the next comment --

Phoning multiple times has been known to get people eventually connected with a generous soul -- that's like winning the lottery -- the downside to that is having a note placed on your file that you're a whiner when they see you've called multiple times -- they read a side note and then can look deeper at your previous attempts -- as some have noted, these repeated attempts can often come off as obnoxious and believe it or not result in you getting a worse deal in the end (if they didn't document and guarantee a previous offer will be available to you at later consideration).

Rogers isn't here to give away money -- read and be knowledgeable before you call up, be nice, don't threaten, and be reasonable in what you expect -- the more tenure you have, the more your previous plan cost month to month will give you greater weight in getting what you want -- a couple bucks a month is not worth a negative comment on your file when you consider you may need customer service in the future or want greater rewards on your next renewal.

[jaigandhi5]

You're falling victim to the mistaken impression that 'anyone' can get these deals posted here...

First, if you are not an existing customer you are pretty much restricted to the offers advertised or trying to negotiate a "match" to the contract you had with another provider -- as a new customer you don't have a snowball's chance in hell more than being really happy with a free mp3 or dvd player or being lucky enough to negotiate maybe $50 off your favorite phone. These are retention plans for existing customers. and even if you had someone's phone number it won't help if you're not eligible in the first place.

Second, the best deals you see quoted here are only given to long term customers who have what they call tenure or loyalty considerations --


Third, a few people have posted corp plans here and that's also misleading to many -- if you're not on Roger's corp list than you're not going to get that plan -- if you get lucky with a generous CSR who errs you will eventually get caught when they randomly audit your account or periodically ask that you verify again by paystub you work for that company

a few comments for other posts I've noted here too --

Once you accept the contract that's IT!!!! you have little to no power to come back a month later and say.. "well my friend just got this and I want it too" The CSR's don't care, they did their job when they got you to re-sign and now you're just wasting their time.... (yes I've seen some exceptions here and those people know how lucky they got -- it's not supposed to happen!! Period!!) and this leads into the next comment --

Phoning multiple times has been known to get people eventually connected with a generous soul -- that's like winning the lottery -- the downside to that is having a note placed on your file that you're a whiner when they see you've called multiple times -- they read a side note and then can look deeper at your previous attempts -- as some have noted, these repeated attempts can often come off as obnoxious and believe it or not result in you getting a worse deal in the end (if they didn't document and guarantee a previous offer will be available to you at later consideration).

Rogers isn't here to give away money -- read and be knowledgeable before you call up, be nice, don't threaten, and be reasonable in what you expect -- the more tenure you have, the more your previous plan cost month to month will give you greater weight in getting what you want -- a couple bucks a month is not worth a negative comment on your file when you consider you may need customer service in the future or want greater rewards on your next renewal.
looks like i wont be calling them today nomore.... :(

but one nice lady did give me a deal for 200min evenings 8pm for 25$ but i rejeceted it...now i feel really stupid and greedy :o

[Fobulous]

Called up Rogers tonight and was able to squeeze this deal from them.

1st year
$ 0 service
$6.95 System Access Fee
$0.50 911 Fee
750 Daytime
Unlimited WN, WE from 6pm-8am
Caller ID


2nd and 3rd year
$20 service
$6.95 System Access Fee
$0.50 911 Fee
250 Daytime
Unlimited WN, WE from 8pm-8am
Caller ID

Free Sony Ericsson T637
$35 Admin fee waived.

I was on a 2 yr corp contract up until Aug 2004, month to month since then.

Thank you to Mint for providing info and advice on the negotiations! It really helped me get this deal.

[CiTl2uS]

i called rogers today and said i was gonna switch to telus (thanks for mint for the tip) and they offered me ...

45/month
700min and evening and weekend
1st year free

or
20/month
250min and evening and weekend @ 8
1st year unlimited

=================================

The question i have is if i take on the 45 month plan and get my free t637 and would it be possbile for me to cancel after 1st year for $200 max (i think)

If i cancel the technically the plan would be 7dollar access fee a month + 200 at the end of the year which is about 17 dollars a month for a 45 dollar month plan :D

So can anyone confirm that its 200 dollar cancelation fee? and if the free year is the 1st year of the contract?

[Sgt_Strider]

Called up Rogers tonight and was able to squeeze this deal from them.

1st year
$ 0 service
$6.95 System Access Fee
$0.50 911 Fee
750 Daytime
Unlimited WN, WE from 6pm-8am
Caller ID


2nd and 3rd year
$20 service
$6.95 System Access Fee
$0.50 911 Fee
250 Daytime
Unlimited WN, WE from 8pm-8am
Caller ID

Free Sony Ericsson T637
$35 Admin fee waived.

I was on a 2 yr corp contract up until Aug 2004, month to month since then.

Thank you to Mint for providing info and advice on the negotiations! It really helped me get this deal.

Wow, that's a kickass deal that you got! Better than just a straight conversion to 1171, but still better than nothing.

[mk316]

i called rogers today and said i was gonna switch to telus (thanks for mint for the tip) and they offered me ...

45/month
700min and evening and weekend
1st year free

or
20/month
250min and evening and weekend @ 8
1st year unlimited

=================================

The question i have is if i take on the 45 month plan and get my free t637 and would it be possbile for me to cancel after 1st year for $200 max (i think)

If i cancel the technically the plan would be 7dollar access fee a month + 200 at the end of the year which is about 17 dollars a month for a 45 dollar month plan :D

So can anyone confirm that its 200 dollar cancelation fee? and if the free year is the 1st year of the contract?
HAHAHAHA that would be nuts. I never calculated it like that. But if you're right and the max to cancel is still 200 then you'd just win out no matter what deals are around in a year. You can downgrade the plan to others on Rogers or switch to any other company if you wish. Which shouldn't be an issue since other companies will always want to offer you something better so you'd switch. That'll really screw over MR.Rogers.

[Sgt_Strider]

You're falling victim to the mistaken impression that 'anyone' can get these deals posted here...

First, if you are not an existing customer you are pretty much restricted to the offers advertised or trying to negotiate a "match" to the contract you had with another provider -- as a new customer you don't have a snowball's chance in hell more than being really happy with a free mp3 or dvd player or being lucky enough to negotiate maybe $50 off your favorite phone. These are retention plans for existing customers. and even if you had someone's phone number it won't help if you're not eligible in the first place.

Second, the best deals you see quoted here are only given to long term customers who have what they call tenure or loyalty considerations --


Third, a few people have posted corp plans here and that's also misleading to many -- if you're not on Roger's corp list than you're not going to get that plan -- if you get lucky with a generous CSR who errs you will eventually get caught when they randomly audit your account or periodically ask that you verify again by paystub you work for that company

a few comments for other posts I've noted here too --

Once you accept the contract that's IT!!!! you have little to no power to come back a month later and say.. "well my friend just got this and I want it too" The CSR's don't care, they did their job when they got you to re-sign and now you're just wasting their time.... (yes I've seen some exceptions here and those people know how lucky they got -- it's not supposed to happen!! Period!!) and this leads into the next comment --

Phoning multiple times has been known to get people eventually connected with a generous soul -- that's like winning the lottery -- the downside to that is having a note placed on your file that you're a whiner when they see you've called multiple times -- they read a side note and then can look deeper at your previous attempts -- as some have noted, these repeated attempts can often come off as obnoxious and believe it or not result in you getting a worse deal in the end (if they didn't document and guarantee a previous offer will be available to you at later consideration).

Rogers isn't here to give away money -- read and be knowledgeable before you call up, be nice, don't threaten, and be reasonable in what you expect -- the more tenure you have, the more your previous plan cost month to month will give you greater weight in getting what you want -- a couple bucks a month is not worth a negative comment on your file when you consider you may need customer service in the future or want greater rewards on your next renewal.

You're right. Most ppl are failing to realize from this thread that the "best" deals are usually given to ppl with a "long" history with Rogers. Newbies just don't have the kind of bargaining power that traditional users will get. It's unfortunate, but you gotta start somewhere. I encourage newbies to still sign on and then when their contracts expire, negotiate ;).

[mk316]

I'm on the phone trying to see if the first year on the $45 plan would be included in the contract time so you can cancel after first free one.

Been on hold for 5 min now.

[mk316]

I could not beleive Rogers never thought of this loophole. No matter what you do or which one of the plans you choose if you cancel you only pay $200+tax to cancel. Also if you choose a plan the first year is free on the following plans

$45 for 700 day + even and weekend at 8
OR
$50 for 700 day + even and weekend at 6

Its a no brainer. Go for 50 and then downgrade if you wish in next December to the 45 or any plan that is out there or if you wish cancel all together you can do that too. Maybe you can even negotiate a better deal at that time which I doubt but who know what telus will be throwing at us loyal Rogers customers.

[CiTl2uS]

I could not beleive Rogers never thought of this loophole. No matter what you do or which one of the plans you choose if you cancel you only pay $200+tax to cancel. Also if you choose a plan the first year is free on the following plans

$45 for 700 day + even and weekend at 8
OR
$50 for 700 day + even and weekend at 6

Its a no brainer. Go for 50 and then downgrade if you wish in next December to the 45 or any plan that is out there or if you wish cancel all together you can do that too. Maybe you can even negotiate a better deal at that time which I doubt but who know what telus will be throwing at us loyal Rogers customers.

So basically you saying this idea would work then right? :D

Cause if so im signing up tonight :D :D :lol:

[mk316]

This is what I asked.

What is the penalty if in the first year I decide to cancel my contract, if say I no longer want a cell phone?

She said $20per month for a max of $200+tax

Can I change the plan at the end of the first year say downgrade perhaps?

She said sure that is possible too.

Take it as you wish but it sounds wayyy too goood. I'm really thinking of signing up for this.

[Mint]

from what i've read before, if you cancel you plan you have to pay the $200 cancelation fee + whatever discounts you got on your cell phone. (so if you signed up for 3 years, and saving about $50/year on your phone its $150

So its $200 cancelation free + $6.95 SAF x 12 + $100(2 year savings on the phone) = $383.4 for 1 year of service + the phone.

[Jeff146]

from what i've read before, if you cancel you plan you have to pay the $200 cancelation fee + whatever discounts you got on your cell phone. (so if you signed up for 3 years, and saving about $50/year on your phone its $150

So its $200 cancelation free + $6.95 SAF x 12 + $100(2 year savings on the phone) = $383.4 for 1 year of service + the phone.

Who said that?

That's totally inaccurate

[Mint]

Thank you to Mint for providing info and advice on the negotiations! It really helped me get this deal.

i called rogers today and said i was gonna switch to telus (thanks for mint for the tip) and they offered me ...

Np guys. As mentioned before, other people have helped me get on this plan as well, so its just keeping the chain going. Thats what great about RFD, people helping each other :D


----------------------------------------------
I just helped my bud get on the same $45/month, 1st year free plan. It seems like thats the plan they are offering now.

OPTION 1
-$45/month
-700 wkday minutes
-eve/wknds free after 8PM (you can get 6PM for an addition $5/month)
-NO caller ID
-3 year contract with the 1st year free (Just have to pay for $6.95 SAF and $0.50 911)
-After 1st year you are free to downgrade your plan to something cheaper
-Free phone: Nokia 3220 or Motorola V220 or SE T637 (You still have to pay $35 admin fee)

OPTION 2
-$20/month
-250 wkday minutes
-eve/wkds free after 8pm (you can get 6pm for an additional $5/month)
-Free Caller ID
-3 year contract with 1st year of unlimited talk time
-Free Phone: Not sure about this, since i went with option 1
-----------------------------------------------------

Note:
- IMO I think Option 1 is way better. You get 1 year of free service with 700 min of talk time. Only thing that sucks is no Caller ID.
-After that 1 year on Option 1, youre able to downgrade to something cheaper
-You might be able to get that $35 admin fee waived on the free phone if youre good/lucky :D

[weedb0y]

This is what I asked.

What is the penalty if in the first year I decide to cancel my contract, if say I no longer want a cell phone?

She said $20per month for a max of $200+tax

Can I change the plan at the end of the first year say downgrade perhaps?

She said sure that is possible too.

Take it as you wish but it sounds wayyy too goood. I'm really thinking of signing up for this.

ACtually, thats exactly what the relations dept told me! They advised that then I should downgrade if I want to! and this way take advantage of free offer! Better sign up now before they come and think it fully!

[weedb0y]

On the side note, maybe they knwo that by then, we will love the 700 minutes and will keep the plan or maybe other plans will be more $$

[Pro]

I was at a Telus store yesterday and was looking into their conversion deal, Rogers --> Telus and I was very interested. Right now I'm not too happy with Rogers and never truly have been. They always seem to try and screw me over someway, somehow. Plus I've wanting a brand new phone and by going with Telus I'd be able to get one. I'm not too sure yet but Telus does offer a nice deal with extra perks and such. I'm just wondering about their coverage. I'll be looking into this further. If I do not go with Telus I'll be telling Rogers that I want to cancel. Remember, this deal ends December 17th so if you want Rogers to match deals you gotta move fast!

[jenseto]

Np guys. As mentioned before, other people have helped me get on this plan as well, so its just keeping the chain going. Thats what great about RFD, people helping each other :D


----------------------------------------------
I just helped my bud get on the same $45/month, 1st year free plan. It seems like thats the plan they are offering now.

OPTION 1
-$45/month
-700 wkday minutes
-eve/wknds free after 8PM (you can get 6PM for an addition $5/month)
-NO caller ID
-3 year contract with the 1st year free (Just have to pay for $6.95 SAF and $0.50 911)
-After 1st year you are free to downgrade your plan to something cheaper
-Free phone: Nokia 3220 or Motorola V220 or SE T637 (You still have to pay $35 admin fee)


Hopefully, this will help someone but I took option 1 PLUS:
- 4 months FREE unlimited text/picture messaging
- $35 shipping fee WAIVED
- FREE MP3 player

I admit I got really lucky with this one but you never know until you try...(I wonder if I can switch to Pay as you go after the first year MWWWAAAAA!!!) :twisted:

[mark_in_2k]

I could not beleive Rogers never thought of this loophole. No matter what you do or which one of the plans you choose if you cancel you only pay $200+tax to cancel. Also if you choose a plan the first year is free on the following plans

$45 for 700 day + even and weekend at 8
OR
$50 for 700 day + even and weekend at 6

Its a no brainer. Go for 50 and then downgrade if you wish in next December to the 45 or any plan that is out there or if you wish cancel all together you can do that too. Maybe you can even negotiate a better deal at that time which I doubt but who know what telus will be throwing at us loyal Rogers customers.

Great find mk316!

Gonna have to see if I can get this *deal* for my wife :)

I can't believe that the CSR people are telling you that you can do this! Beginning to like Rogers more and more!

[mk316]

from what i've read before, if you cancel you plan you have to pay the $200 cancelation fee + whatever discounts you got on your cell phone. (so if you signed up for 3 years, and saving about $50/year on your phone its $150

So its $200 cancelation free + $6.95 SAF x 12 + $100(2 year savings on the phone) = $383.4 for 1 year of service + the phone.
You my friend are WRONG I called again this morning and gave them no info about my account because definately I don't want notes about this conversation.

MAX penalty is $200+ tax for any contract. I asked how about any credit that I got on the hardware, I was told NOO its $200 to get out of a contract is the max or $20Xmonths left in contract.

There are not special contracts for different plans it is just a generic one they use that has these maximums in it. Also for those that signed up did you actually get a contract in the mail for you to sign and mail back to them??

Thanks guys hope some of you can benefit. We have pumped enough money into Rogers its about time we got some deals back. New cell users you gotta pay your dues before you can bargain with some power like the rest of us.

[Ice]

Rogers is a very good company as you can see on this thread... if you don't like them, then why not jump to Telus? There is no perfect company. I personally like the flexibility/features of GSM and Rogers keeps me happy... other people, however, swear by Telus and there's nothing wrong with that, especially if you can get a good deal!

I was at a Telus store yesterday and was looking into their conversion deal, Rogers --> Telus and I was very interested. Right now I'm not too happy with Rogers and never truly have been. They always seem to try and screw me over someway, somehow. Plus I've wanting a brand new phone and by going with Telus I'd be able to get one. I'm not too sure yet but Telus does offer a nice deal with extra perks and such. I'm just wondering about their coverage. I'll be looking into this further. If I do not go with Telus I'll be telling Rogers that I want to cancel. Remember, this deal ends December 17th so if you want Rogers to match deals you gotta move fast!

[Ice]

Is this a definate new plan they're giving out, or is this what you got offered? I'm just saying this because in the past few weeks, there are many variations on the "Options" you mentioned that got offered. :)

...snip...
OPTION 1
-$45/month
-700 wkday minutes
-eve/wknds free after 8PM (you can get 6PM for an addition $5/month)
-NO caller ID
-3 year contract with the 1st year free (Just have to pay for $6.95 SAF and $0.50 911)
-After 1st year you are free to downgrade your plan to something cheaper
-Free phone: Nokia 3220 or Motorola V220 or SE T637 (You still have to pay $35 admin fee)

OPTION 2
-$20/month
-250 wkday minutes
-eve/wkds free after 8pm (you can get 6pm for an additional $5/month)
-Free Caller ID
-3 year contract with 1st year of unlimited talk time
-Free Phone: Not sure about this, since i went with option 1
-----------------------------------------------------

[Alexo]

Does Rogers offer any good deal to Fido customers?

[Mint]

Is this a definate new plan they're giving out, or is this what you got offered? I'm just saying this because in the past few weeks, there are many variations on the "Options" you mentioned that got offered. :)

Its not definite, but it does seem like this or very very close to it. The last few peeps that got in on the 1yr free were offered this. It might have been 750 min, but cant remember exactly. I also called in for my bud, and they offered this as well.

Note: i could be wrong about the hardware part. someone posted earlier with that info and it only made sense. Or people can sign the 3 year contract and pay the $50 + $200 for a pretty good phone.

[fallengod]

did anyone here manage to get the 1 year free with the 25$ plan???


they only offer me 1 year unlimeted for the 25$ plan.....and the 45$ with first year free

i got offer the t637 free on the 45$ plan but they did't offer me the mp3 player....


i think i'm going to call in again tomoreow moring.....second time so far...

what do u ppl think of the t637...comparing to the k700i...
and if i were to sell the t637 how much would it worth?

[mk316]

did anyone here manage to get the 1 year free with the 25$ plan???


they only offer me 1 year unlimeted for the 25$ plan.....and the 45$ with first year free

i got offer the t637 free on the 45$ plan but they did't offer me the mp3 player....


i think i'm going to call in again tomoreow moring.....second time so far...

what do u ppl think of the t637...comparing to the k700i...
and if i were to sell the t637 how much would it worth?
I don't know what you are expecting. The 25 is unlimited for a year. The 45 is free for a year. That is it what else do you want. That is the deal everyone is receiving don't expect much better. The T637 is free however to get an mp3 player you must get a phone that is not free but requires you to pay an extra $50. That is all there is.

Don't expect any better by the way.

[Ice]

No MP3 player because you either have to ask for it, or you have to pay atleast $50 for a phone, or you have two sign a 3yr contract. If you got your phone for free you won't get an MP3 player. Be careful, don't get greedy and expect too much or else you won't get anything at all!

did anyone here manage to get the 1 year free with the 25$ plan???


they only offer me 1 year unlimeted for the 25$ plan.....and the 45$ with first year free

i got offer the t637 free on the 45$ plan but they did't offer me the mp3 player....


i think i'm going to call in again tomoreow moring.....second time so far...

what do u ppl think of the t637...comparing to the k700i...
and if i were to sell the t637 how much would it worth?

[weedb0y]

T637 was comparable to V600 just few months ago. Its like the 2nd highest SE product out there (atleast in Americas). Decent RF, nice looks but camera isnt the best out there.

And Bluetooth on top! If only nokia 3220 looked more professional and not a toy like thing..

[Buck Khaki]

No MP3 player because you either have to ask for it, or you have to pay atleast $50 for a phone, or you have two sign a 3yr contract. If you got your phone for free you won't get an MP3 player. Be careful, don't get greedy and expect too much or else you won't get anything at all!

I ordered the V551 on the $45 plan on 3 yr contract. I asked about the MP3 player and they told me I didn't qualify. :cry:

[rvs007]

I ordered the V551 on the $45 plan on 3 yr contract. I asked about the MP3 player and they told me I didn't qualify. :cry:

You should call back and try again... I just called last night and got the V551 for $199 with the $35 fee waived. The guy told me if I want the MP3 player, I had to commit to a 3 year term, which wasn't a problem for me because I switched to the $20 retention plan just like most people on this thread. He said he couldn't give the mp3 if I only went with a 2-year commitment.

Anyway, if you got the V551 on the $45 on a 3-yr contract, you definitely qualified for the MP3 player!

rvs007

[Ice]

Depending on your 'deal' (if you already got massive amounts of discounts/credits/etc applied to your account) they probably won't give you the MP3 player and $35 waived. There might be something stopping them from giving you an MP3 player with the 3yr-1yr free deal... not sure about that one. Either way, call back! :)

[HowEver]

You should call back and try again... I just called last night and got the V551 for $199 with the $35 fee waived. The guy told me if I want the MP3 player, I had to commit to a 3 year term, which wasn't a problem for me because I switched to the $20 retention plan just like most people on this thread. He said he couldn't give the mp3 if I only went with a 2-year commitment.

Anyway, if you got the V551 on the $45 on a 3-yr contract, you definitely qualified for the MP3 player!

rvs007

I believe that the minimum is a $49 phone and a 3 year term to get the mp3 player.

You might be better off just buying an mp3 player separately and going for the shorter term, but you'll always be better off spending a few more dollars and getting a decent phone (v551, 3220, etc.) even if you don't believe that you'll be able to use all the features--you may want to some day, and an extra $50 or $150 now would enable that.

[saw_mui]

requirement for mp3 player is min. $49.99 phone and 3 year contract..


if what u have ur happy with it..just keep it....don't push ur luck!!!

good phone and a cheap plan is more important than a mp3 player...it isn't the best thing in the world you know

[4got10]

I was on a ready for U plan that was costing me about $42.00/mo with caller ID taxes and stuff. That plan only had 100 evening daytime minutes and free weekends.

Here is ths new deal I have on a 3 year term

- Motorola v551 - $199.00 (I wanted bluetooth on a phone and the RAZR V3 is not out yet)
- $50.00 - 700 daytime minutes, 6PM unlimited evening and weekends
- + 5.00 for caller ID
- no activation fee
- Free MP3 player
- No fees except the caller ID and the $7.50 lic/911 for the first year with them. I got them to match the Telus offer that was on for existing rogers/fido customers to come over to Telus.

I also needed to get my girlfriend a new phone so we did this plan for her at the same time. She was on Telus and got screwed by them when her phone broke down about 5 months ago, they refused to help with a new/refurbished phone unless she signed another 3 year contract. That is pretty terrible CS if ya ask me so she is now with Rogers on this 3 year plan.

Samsung X426 - Free
$20.00 - 250 Daytime Minutes - 8PM evening and weekends
Voice mail instead of the free caller ID.
- no activation fee's and her first month is free.
- The CSR also said he would add any new activation perks there were available for her.

So for the first year the phone is going to cost me $12.50 a month. Here is the best part, I don't have to stick with the high minutes plan after my first year is done, I can drop it to the $20 plan like my girlfriend is getting and the CSR promised there is no charge to downgrade the plan.

All in all I am fairly pleased with what I got. It's nice to see the competition get better in the canadian celluar market and consumers reaping the benifits.

[mk316]

This is for all of you who already signed up for commitments with rogers on these new recent plans.

Do you actually get to see a copy of the contract that you commited to since all we do is through the phone to commit with them do they mail you a copy to sign and send back. Or is this a verbal contract without us seeing the terms of the contract.

[saw_mui]

This is for all of you who already signed up for commitments with rogers on these new recent plans.

Do you actually get to see a copy of the contract that you commited to since all we do is through the phone to commit with them do they mail you a copy to sign and send back. Or is this a verbal contract without us seeing the terms of the contract.

before u hang up the CS would have told u that this is a verbal agreement.
they would also tell u when it starts and ends.

[mrken]

T637 was comparable to V600 just few months ago. Its like the 2nd highest SE product out there (atleast in Americas). Decent RF, nice looks but camera isnt the best out there.

And Bluetooth on top! If only nokia 3220 looked more professional and not a toy like thing..
Would the T637 or the 3220 be better? I still can't decide... they both have similar features. But the 3220 has a much lower SAR value than the T637...
How is the battery life of both? I don't think I will need Bluetooth in the near future.

[fallengod]

just got off the phone and i got myself this plan after phoneing 2 time today

$45/month
-700 wkday minutes
-eve/wknds free after 8PM (you can get 6PM for an addition $5/month)
-NO caller ID
-3 year contract with the 1st year free (Just have to pay for $6.95 SAF and $0.50 911)
-After 1st year you are free to downgrade your plan to something cheaper
-Free phone: Nokia 3220 or Motorola V220 or SE T637 (You still have to pay $35 admin fee)


of couse i got myself the SEt637 ...(the v220 is **** and the 3220 is a good phone but look like ****)

i also got myself 2.5 month of free caller ID

i try hammering at the guy for 15min and put on hold 2 time but his superviser would not allow the free mp3 player becouse my account is "flag" too low.....the only way for me to get the mp3 player is to pay nomel 3 year term price for the t637

also could't get the 35$ fee off.... becouse i have 0$ HWU on my account (even tho i been with them for 2 year i used the 14$/40min plan

just want to make sure with u ppl..... if something better come up next year....and i renew ..what going to happen to my 2 year left contract...the guy told me it just overlaps.........

also for ppl who still in a 2 year term right now can u ppl get the telus mached offer??..would it add on to the contract or just overlap the contract?


in the end i feel like i got an ok deal....if i got the mp3 it would be an ****ing hot deal....... worst come to worst is 17$ +SAF for the free year....

[hoyoto]

This is for all of you who already signed up for commitments with rogers on these new recent plans.

Do you actually get to see a copy of the contract that you commited to since all we do is through the phone to commit with them do they mail you a copy to sign and send back. Or is this a verbal contract without us seeing the terms of the contract.

it's a verbal contract

[fallengod]

at the end the guy did't read out any contract like they do last year... he just say the order is done and your phone will come within the week....and my new plan start on the next billing cycle..(damnit... my "plan" extream useage of my cell is going to be on the 23th.....my next billing cycle is the 28th) (maybe becouse i clearly ask about canaelation frees and crap like that)

[weedb0y]

Would the T637 or the 3220 be better? I still can't decide... they both have similar features. But the 3220 has a much lower SAR value than the T637...
How is the battery life of both? I don't think I will need Bluetooth in the near future.

SE T637 is still higher $ on a contract vs Nokia 3220 which is $0 on some contracts. Bluetooth is the technology of the future. and SE looks more professional. Nokia has a video camera in it but looks very kiddy like.

http://www.mobile-phones-uk.org.uk/images/nokia3220.gif
or
http://www.sonyericsson.com/T637/design/images/design_338_312.jpg

[mrken]

SE T637 is still higher $ on a contract vs Nokia 3220 which is $0 on some contracts. Bluetooth is the technology of the future. and SE looks more professional. Nokia has a video camera in it but looks very kiddy like.

http://www.mobile-phones-uk.org.uk/images/nokia3220.gif
or
http://www.sonyericsson.com/T637/design/images/design_338_312.jpg
Thanks for the information. So the T637 is better in almost all respects except:
no speakerphone
higher radiation
(bad camera? - from CNET)

How about the V551? Is it similar to the V505? It received high praise from CNET.

I think I will wait until the end of January when my contract expires. Maybe I will have more leverage then. I have been a Rogers customer for almost three years, but under three accounts. (One per year) So I guess I am considered a short customer by Rogers. :( I wonder whether they can look my other accounts up. :cheesygri

[weedb0y]

V551 is nice..It has Bluetooth along with EDGE for data. But $199 on 3 year contract.Its a flip phone as well. Good RF as well.

High SAR doesnt necessarily mean bad phone though. Use the bluetooth headset and have 0 SAR lol

[Ice]

Thanks for the information. So the T637 is better in almost all respects except:
no speakerphone
higher radiation
(bad camera? - from CNET)

<snip</i>

I agree with weedb0y... radiation = signal. How else does your phone "magically" pick up data in mid air? ;) Anyways, higher signal = higher radiation... there are ways to design the phone/etc to shield it or whatnot, but in the end, 0 radiation = 0 signal. ;)

[Geese_Howard]

sweet, got my dad this deal

1st year $0 - 6.95 admin free + 911 fee

2nd & 3rd -$20 250 min, unlim evg & week @ 8

free caller id for term
free mp3 player
no activation fee
free T637

how i did this? called, asked for marc, he was super super nice, told him bell and telus offered me this and that, he obliged on everything EXCEPT the 1st year unlim calling @ $0, that took a little pressure but he obliged, basically said he didnt want to lose my fathers business cause my pops has been with them for over 10 years i think.

[fallengod]

sweet, got my dad this deal

1st year $0 - 6.95 admin free + 911 fee

2nd & 3rd -$20 250 min, unlim evg & week @ 8

free caller id for term
free mp3 player
no activation fee
free T637

how i did this? called, asked for marc, he was super super nice, told him bell and telus offered me this and that, he obliged on everything EXCEPT the 1st year unlim calling @ $0, that took a little pressure but he obliged, basically said he didnt want to lose my fathers business cause my pops has been with them for over 10 years i think.

likey your dad spent alot of money over those year......the guy i got try to offer me the mp3 ....but the system would not let him and the superviser would not let him........reson is that i don spent enough with rogers......been with them with 2 year but only on an 14$/40min plan.....my concludion is that only big spender get big deals...

also how do u get them to swich to 20$ starting at 8pm automaticy after the year?... the guy i talk to just told me to call back next year to swich...the 20$ plan is an 2 year contract so is almost as good as them matching the telus 25$ plan....

[mrken]

High SAR doesnt necessarily mean bad phone though. Use the bluetooth headset and have 0 SAR lol
High SAR = badly designed RF components.
I haven't tested Bluetooths, but I am pretty sure they will have some radiation. Especially when it is right beside the ear...
BTW, analogue cordless phones radiate much more than cellphones, eventhough the range is much shorter...

I agree with weedb0y... radiation = signal. How else does your phone "magically" pick up data in mid air? ;) Anyways, higher signal = higher radiation... there are ways to design the phone/etc to shield it or whatnot, but in the end, 0 radiation = 0 signal. ;)
Okay, okay. Higher SAR value. Happy? :D

SAR = radiation into the head, not radiation to the cellphone towers. If it was properly designed, then it would have a low SAR rate AND good reception. But directivity isn't really good with antennas so small, unless a higher frequency is used. But then there would be less coverage and more radiation at the outer sphere of the cellphone towers. :( Catch 22...


I thought the V551 was free. :( I guess I am going for the 3220 then.

Rogers won't fix my Nokia 3595 because there is "moisture damage"!! Anyway I can get around that? (I went to a dealer, so maybe I should try another dealer?) Rogers said that the dealer will inspect the phone and send it back to Nokia for repair or replacement.

[HowEver]

Rogers won't fix my Nokia 3595 because there is "moisture damage"!! Anyway I can get around that? (I went to a dealer, so maybe I should try another dealer?) Rogers said that the dealer will inspect the phone and send it back to Nokia for repair or replacement.

Keep in mind also that many Nokia 3595s sold after last Boxing Day are refurbished, so warranties may vary--but may still be for one year. In any case, those Boxing Day 3595s are nearly out of warranty.

[Pavel]

T637 was comparable to V600 just few months ago. Its like the 2nd highest SE product out there (atleast in Americas). Decent RF, nice looks but camera isnt the best out there.
..

I know many who have SE phones. 50% are ok with the reception and quality of the "basics", 50% are not. I am also one of those not happy. Reception isnt that great and the unit is flaky. Furthermore, SE's customer support sucks. They dont even have an offical SE repair depot in Canada. Personally, I would only use a SE if someone gave it to me, otherwise, no thank you.

[jon604]

I've got the v300 a few weeks ago from them for $70 and I still have a week or so to return it. I hear you guys are getting the T637 for free so I might sign for 3 yrs if this is the case. I know the t637 has bluetooth and software but how does this compare to the v300? I love the huge screen of the v300 though... bigger than the T637

[dealman]

I called my rep at rogers and had to tell her about the new plan that came out she could not believe that I could get the first year free and with 700 mins for $45 mth. She had to call the number to find out. She told me to stay away from the Sony phones. Bad Rap maybe. But comparing the talk time on the website, this phone seems to have a good battery time for talk and standby and beats the other phones hands down. Also I was looking at the rogers website and it says that there is a hands free headset that should come with the SE T637 bundled. Can anyone confirm what kind comes with it? Bluetooth maybe?
Thanks, :D

[HowEver]

I know many who have SE phones. 50% are ok with the reception and quality of the "basics", 50% are not. I am also one of those not happy. Reception isnt that great and the unit is flaky. Furthermore, SE's customer support sucks. They dont even have an offical SE repair depot in Canada. Personally, I would only use a SE if someone gave it to me, otherwise, no thank you.


Meanwhile, on planet earth:

Canada
1-800-668-2101 or 919-472-7908
30 Victoria Cr. Brampton, ON L6T-1E4. (905) 459-5522

Ericsson Communications Canada (905) 629-6890
5225 Satellite Dr Mississauga, ON L4W 5E3

...

[Ice]

I called my rep at rogers and had to tell her about the new plan that came out she could not believe that I could get the first year free and with 700 mins for $45 mth. She had to call the number to find out. She told me to stay away from the Sony phones. Bad Rap maybe. But comparing the talk time on the website, this phone seems to have a good battery time for talk and standby and beats the other phones hands down. Also I was looking at the rogers website and it says that there is a hands free headset that should come with the SE T637 bundled. Can anyone confirm what kind comes with it? Bluetooth maybe?
Thanks, :D

A lot of people are happy with Sony phones. A friend of mine loves her T616 except for the poor camera quality. I can't confirm what, if any, headset it comes with but I doubt it would be Bluetooth. Most likely it's a standard corded headset. :)

[Skookum]

I don't know how you guys are getting these deals. I've called twice now (once on Monday, once today) and all I get is "Our plans are more competitive, enjoy Telus."

/edit

Ack. Okay, scratch the above, got in on the deal. 45 free for the year, a new V551 and an Mp3 player for the 3 year plan cost of 199 (I wanted to upgrade my 1 year old T720, and the T637 isn't a flip phone). Very cool, I'lll be able to use it with my PDA. I had to connect to the "cancel" line before I got any of this though.

[Geese_Howard]

hey anyone getting billing by the second?

[Pavel]

Meanwhile, on planet earth:

Canada
1-800-668-2101 or 919-472-7908
30 Victoria Cr. Brampton, ON L6T-1E4. (905) 459-5522

Ericsson Communications Canada (905) 629-6890
5225 Satellite Dr Mississauga, ON L4W 5E3

...

So, what's your point? That you can do a name search on Google? Did your remarkable search techniques show that SE doesn't have their "own" repair facility in Canada?

[mrken]

Keep in mind also that many Nokia 3595s sold after last Boxing Day are refurbished, so warranties may vary--but may still be for one year. In any case, those Boxing Day 3595s are nearly out of warranty.
Really? I think mine was new, except that it was an open-box. (Still mad at the sales rep who promised that it was new. :mad: ) It has a 1-year warranty.

Anyway, I think I can "remove" the moisture damage if I can take of the plastic cover. But I don't have any Torx screwdrivers. :( I don't see any warranty stickers that will break when I open it. Maybe I should try using a flathead to see if it will budge...

Too bad Futureshop isn't selling Rogers phones anymore. :( I would have signed up for another year if they had the R4Us for cheap.

How about the Samsung E316? Anybody getting that for free?

[fallengod]

the e316 is very new..the stores just have it like 2 weeks ago.....at best u may get a little off that phone better then the nomel 3 year contract price

[mk316]

Really? I think mine was new, except that it was an open-box. (Still mad at the sales rep who promised that it was new. :mad: ) It has a 1-year warranty.

Anyway, I think I can "remove" the moisture damage if I can take of the plastic cover. But I don't have any Torx screwdrivers. :( I don't see any warranty stickers that will break when I open it. Maybe I should try using a flathead to see if it will budge...

Too bad Futureshop isn't selling Rogers phones anymore. :( I would have signed up for another year if they had the R4Us for cheap.

How about the Samsung E316? Anybody getting that for free?
If you really want to get this phone fixed you can try goin to pacific mall. There are a few cell places in it they will take your phone apart and dry it off from the inside for you. Trust me it works. I dropped my phone in a glass of pop before and they brought that back to life. You got nothing to lose. Its not like they can mess it up more than it already is. They'll charge you like $20 for the guy's time. Don't try this yourself you never know what can go wrong you may permanantly kill it by accident.

I can't explain where the store is in that mall. The whole place is like a sardine can its like they wanted to see what was the maximum # of stores they could fit in that place. :lol:

[Hut]

How about the Samsung E316? Anybody getting that for free?

E316 was FREE last weekend. But for new activation on 3 yr contract only.

[HowEver]

So, what's your point? That you can do a name search on Google? Did your remarkable search techniques show that SE doesn't have their "own" repair facility in Canada?

Actually, I mean exactly what I posted. You CAN get your Sony Ericsson phone fixed in Canada.

And actually, it's even better than that. Sony Ericsson Canada is the ONLY company that will honour worldwide warranties in Canada. So you can *buy* that U.S. Cingular Nokia to work on Rogers, or you can use www.expansys.com to get a good deal, or buy that international phone from the Marketplace on Howardforums.com, but unless you bought a _Sony Ericsson_--and that means not a Nokia, not a Motorola, not a Siemens--you get the idea--unless you bought SE you have to send a broken phone to the U.S. or Hong Kong or wherever unless you feel like paying for it to be fixed _during_ your warranty period.

Now I'm no SE fan, I prefer Nokia, and that is why I would buy Nokia with Rogers' branding only: they will fix it here and their customer service rocks.

So since you *can* get Sony Ericsson phone fixed at the locations I provided, what was your point again? Because you bought a phone you didn't like, and you think that customer service can solve your problem?

I have actually been to the Satellite drive (Ericsson) manufacturing and fix-it shop. It's a very impressive operation. And way better to go there yourself for service, rather than let a Rogers-related outfit send the phone there. They took my phone and handed me a replacement. It took 2 minutes.

[weedb0y]

A lot of people are happy with Sony phones. A friend of mine loves her T616 except for the poor camera quality. I can't confirm what, if any, headset it comes with but I doubt it would be Bluetooth. Most likely it's a standard corded headset. :)


exactly. I checked reviews on the net and found the reviews to be superb as well. 3220 is a good phone but I dont want a phone that anyone can get for $40 after just 6 months. Its selling exacctly like 3595 and others at $0 with contracts.

T637 is $100ish to 139 on contracts still! $0 for it on this offer is a better deal imo.

And RF has always been indicated on as solid. Read enough reviews on it. Had a Rogers dealer recommened it as well for the price. If you were to pay for a phone, Nokia 3220 wins hands down! Its super sick value!

[weedb0y]

Added:

http://www.howardforums.com/showthread.php?s=&threadid=464755&perpage=15&pagenumber=2

Reviews from T637 users.

[Geese_Howard]

E316 was FREE last weekend. But for new activation on 3 yr contract only.


are you serious?!??! can anyone else confirm this?

[Pavel]

Actually, I mean exactly what I posted. You CAN get your Sony Ericsson phone fixed in Canada.

Yes, you can get your phone fixed here, that's why I said SE didnt have their "own" factory repair depot. They have had problems in the past with their contracted [out] partners and recently hired Telplan to be the only authorized repair facility in Canada.

SE customer service lacked knowledge and helpfullness in dealing and handling my many issues with my SE cell. I had to bypass both SE Canada and USA (both are idiots) and deal with the manager of Telplan on a personal level. He made many exceptions in respect to the normal repair protocol of SE, for which I am grateful. He also discouraged me from getting another SE cell in the future. But, this was over a year ago, so perhaps SE quality has improved, but I wouldnt want to take the risk.

[dealman]

Thanks for the info on the SE T637 guys. :)

[sfu_lifer]

I'm on the monthly plan (activated it from last Boxing Day's Nokia package), no contract. Has Rogers thrown a bone at anyone like me get anything like this looooooonng thread? Just wanna know people's experiences before I phone 'em today threatening to just cancel
:cheesygri

[HowEver]

Yes, you can get your phone fixed here, that's why I said SE didnt have their "own" factory repair depot. They have had problems in the past with their contracted [out] partners and recently hired Telplan to be the only authorized repair facility in Canada.

SE customer service lacked knowledge and helpfullness in dealing and handling my many issues with my SE cell. I had to bypass both SE Canada and USA (both are idiots) and deal with the manager of Telplan on a personal level. He made many exceptions in respect to the normal repair protocol of SE, for which I am grateful. He also discouraged me from getting another SE cell in the future. But, this was over a year ago, so perhaps SE quality has improved, but I wouldnt want to take the risk.

Perhaps it would alo be good to raise this: while there are some good Rogers dealers, there are only a handful who don't want to sell you last year's technology for a poor price. That is why the deals in this thread all came from phoning Rogers yourself. Dealers can offer you Rogers deals only by calling Rogers, just as you would.

Rogers "dealers" are actually just independent contractors, like the repair places Pavel noted. Although Ericsson may be a good place to get your phone fixed (or not, YMMV), dealing with them yourself is a better idea.

There are some Rogers 'corporate' dealerships in Toronto, but it doesn't seem that anyone has had a deal by searching them out. Having that big Rogers shingle at your storefront, btw, does not make the store a Rogers dealership, just shows they have the right to deal with Rogers too.

Not that there is anything wrong with that...

- - - - -

Dealwise, I don't know whether a corporate deal (I qualify) would be better than a retention deal. Saving $$ through the first year with the retention deal would be good, if I could then switch back to the corporate plan... sigh.

[Hut]

are you serious?!??! can anyone else confirm this?
Of course. But it was only for the first weekend in Dec. I am hoping there will be another promo like this closer to X'mas.

Once I spot that again, I will post it .... :-0

[MizTEcK]

yes please post when u spot that deal again!! :D or similar (free new phone)

[Pavel]

Saving $$ through the first year with the retention deal would be good, if I could then switch back to the corporate plan... sigh.

I was told I can sign up for a corporate plan (I also qualify) at any time during my term after the first year.

[Ice]

I'm on the monthly plan (activated it from last Boxing Day's Nokia package), no contract. Has Rogers thrown a bone at anyone like me get anything like this looooooonng thread? Just wanna know people's experiences before I phone 'em today threatening to just cancel
:cheesygri

Phone them and see... it doesn't hurt. If they let you cancel then Telus has a pretty sweet deal too. Anyways - tell them you're thinking about cancelling because of the Telus deal and see what they say. If they don't give you anything then just call back.

As for the T637 - there have been people getting this free who jump on that "match-Telus" deal. :)

[heymrdj]

ive been on the government plan (18/month for 200 mins/eve/wknds after 8) and it expires at the end of this month..

anyone know any good CSR rep names from when they called? some ppl on here have been getting the 45/month deal with first year free, new t637, free mp3 player, 35$ fee waived... and ability to go back to another plan (id prolly switch back to the government plan) after the first year....

can anyone confirm that i can get the deal? and any names of good CSRs that have been able to help out?

[MizTEcK]

can u request reps?

[heymrdj]

you can always drop names.. like "james did it for my friend... get james on the line he'll tell you" or somethin... or even "i talked to james last week.. he said he'd put a special note on my account for me.. its not on there? :lol:

[Ice]

If James did it for your friend, then the rep will want to check what James did by asking for your friend's number!

You can't request for reps... even if you know their number, they won't do it because they could be "anywhere" across the country or worse yet, they might not be working at the time. You can ask for somebody else, but it sounds bad and you're best calling back in. :cool:

[HowEver]

ive been on the government plan (18/month for 200 mins/eve/wknds after 8) and it expires at the end of this month..

anyone know any good CSR rep names from when they called? some ppl on here have been getting the 45/month deal with first year free, new t637, free mp3 player, 35$ fee waived... and ability to go back to another plan (id prolly switch back to the government plan) after the first year....

can anyone confirm that i can get the deal? and any names of good CSRs that have been able to help out?

Now here is the great thing about Rogers: you keep your plan after the end of your contract. There are plans from the mid 1990s that I know of that are still going.

Also, you probably qualify for the Hardware Upgrade Programme. Call and ask. Every two years, Rogers cuts you a deal on a new phone. You may have to re-commit to a new term/contract, but you get the deal on the new phone.

And perhaps the only deal better than $18 per month for 200 minutes is $18 plus 5 for early evenings unlimited from 6 p.m.

Having said that, it doesn't hurt to ask when you are asked to re-commit to a contract, if you choose this route: ask for voicemail, caller id, whatever, for free. You never know.

[shadowfighta]

Can you get both $35 admin fee waived and the shipping cost as well or are they the same thing?

[Ice]

They're the same thing...

[saw_mui]

Can you get both $35 admin fee waived and the shipping cost as well or are they the same thing?


its the same thing....


its 35 once

[DestructionX]

Hey all. I just called today and they only offered me a 3220 for $100 - $50 MIR, then they said because I've only been a customer for 1.5 years and not 2 that they can't even offer me that hardware upgrade even though I said I had wanted to commit to a new 3 year contract. The T637 was even more!! Can somebody please give me advice, and what is this "telus match deal" or something like that? And finally what # or depeartment should I contact? I've used 1-877-764-3772 and just talked to a customer service representative. Anyways if someone could help me out here, it would be greatly appreciated, thanks.

[saw_mui]

Hey all. I just called today and they only offered me a 3220 for $100 - $50 MIR, then they said because I've only been a customer for 1.5 years and not 2 that they can't even offer me that hardware upgrade even though I said I had wanted to commit to a new 3 year contract. The T637 was even more!! Can somebody please give me advice, and what is this "telus match deal" or something like that? And finally what # or depeartment should I contact? I've used 1-877-764-3772 and just talked to a customer service representative. Anyways if someone could help me out here, it would be greatly appreciated, thanks.


call CR, fast way to do that is call cs number and then say u want to cancel it would transfer u to the CR

[shadowfighta]

Is the 1 year free service not applicable to those in Toronto??

[Hut]

Hey all. I just called today and they only offered me a 3220 for $100 - $50 MIR, then they said because I've only been a customer for 1.5 years and not 2 that they can't even offer me that hardware upgrade even though I said I had wanted to commit to a new 3 year contract. The T637 was even more!! Can somebody please give me advice, and what is this "telus match deal" or something like that? And finally what # or depeartment should I contact? I've used 1-877-764-3772 and just talked to a customer service representative. Anyways if someone could help me out here, it would be greatly appreciated, thanks.

Please read the first page of this thread.

[fttn]

Hi, I am new to this board, I just called, and a nice gal switched my plan.

What I got is a new 2 year contract

25 Dollars for 200 Wkday / Unltd. Eve/Wkend starts from 6 PM
25 Minutes Monthly Reward ( I don't know what's this ,she just said it's free)
free Voice Mail
free Call ID

she said the refurbished V300 all gone last week. She asked me to take a brand new V300 for free but no first 5 months unlimited local calling.

plus , I only waive half of adm fee, so I have to pay 17.5.

Is this good? is there any other phones u guys suggest ? coz I am suck at choosing phones,lol. I am currently using my old Nokia 8390.

Maybe Rogers got some new refurbished phones this week.

any help?

Is there a plan number for this one you got? I called and no one is giving voicemail free. They said they just DON'T do it.

[weedb0y]

confirmed. They dont offer free voicemail. You might be getting free 25 cuz of some MSD code.

However, voicemail is free for 2 months anyway. Free V300 is a good deal, well worth it.

[wtom]

THANK YOU RedFlagDeals!!! :)

I signed up my gf on the three year contract with first year unlimited calling (local of course) and FREE SET637!!!

My T637 will arrive Wednesday or Thursday (hopefully) and will sign up for it as a freebie once I get it!

Thanks again everyone in this thread who pointed us in the right direction!

Full story on my blog;
http://www.xanga.com/item.aspx?user=wtom&tab=weblogs&uid=171115223

EDIT: BTW this was my third attempt at calling to get on this deal. Otherwise I had a guy via eBay who agreed to sell me two NIB T637 for $400CAD but after he agreed, he hasn't responded to my emails in almost a week. :(

[fttn]

Ok, here's my initital offer:

$20/mth - 3yr term
250 min
per second billing
caller id
2 mths free vm
V551 for $164.99
$35 admin fee waived

I asked for a bunch of plans I have seen posted here, and a lot she didn't know about. She asked me if I got the information from Ihaterogers.com LOL!!

Called back to see if I could get any extras, and I got:

1 year free service
Free MP3 player

This lady said that the V551 would be $199 though, not $164.99 as quoted above :cry: Said they don't discount phones. So they put in a message to the first rep to call me back. I told her to check the notes, and the rep said there was nothing in there about the phone price being reduced. I asked her to check the transcripts, but she said they only record the calls for quality purposes, and not every call was recorded. This one was a supervisor and said she couldn't do anything about the cost. Right away when I called though, she checked the notes and saw that I was being given a good deal already. So, I guess have to wait and have the first rep call me back so I can get my phone for 164.99.

[shadowfighta]

Woah.. per second billing!?? How'd you get that?

For those of you who got the $45 plan; were you with Rogers for a minimum of 2 years?

[rvs007]

Woah.. per second billing!?? How'd you get that?

For those of you who got the $45 plan; were you with Rogers for a minimum of 2 years?

Yeah, I want to know too, because as far as I know, per second billing doesn't exist anymore except for old grandfathered plans from a few years back. If you are signing up for a new plan, I doubt the CSR have the code to put per-second billing back on.

rvs007

[fttn]

Woah.. per second billing!?? How'd you get that?

For those of you who got the $45 plan; were you with Rogers for a minimum of 2 years?


I just asked for it :) I've seen other threads here where people had gotten it. I didn't even have to haggle for it. It was my first call too.

[silicone]

I just asked for it :) I've seen other threads here where people had gotten it. I didn't even have to haggle for it. It was my first call too.

I'd eat my ___ if that was true -- but I highly doubt it -- Rogers simply does not offer per second billing -- Did you CONFIRM all these details with the CSR?? esp the per second billing?? and where might I ask you've seen per second billng before because there's always been a string of contention afterwards where people get confused with "detailed billing" -- hell, I wonder if some of those CSR's even know the difference but I'm guessing they do.

For everyone that got the SE T637, or V551, V600, or other Bluetooth enable phone -- or you're just thinking about a wicked christmas gift -- I'm working on a really special deal for a new bluetooth headset that has mp3,FM radio, voice recording and expandible with SD memory -- a group buy is possible -- I'll try to post details tomorrow but I want mine soon so if you want it think fast ---

If you look around at the cost of bluetooth and mp3 players that are expandible you'll know what they cost separately -- check out the following links -- I'm going to get these for about $130 USD .. or $125 if I get a few people.. pick up in the GTA will be possible at that price -- Suggested Retail is $269 USD so this is a really sweet deal!!!

US Distributor (http://www.technipeal.com/product.asp?3=34)


Review Article (http://www.i4u.com/section-viewarticle-49.html)

[Geese_Howard]

rogers only has perseond billing on OLD corp plans so if u got it ur lucky

[jon604]

confirmed. They dont offer free voicemail. You might be getting free 25 cuz of some MSD code.

However, voicemail is free for 2 months anyway. Free V300 is a good deal, well worth it.

If you sign for 3 years you get the V300 new for free? I paid $70 a few weeks ago with no admin fee and thought it was a good deal. Is this confirmed? Otherwise I still have a week to return the phone (hardly used) and demand a free one.
Also, what code do you ask for to get another 25min free? I know you can get 50 min free on a 3 yr contract. Do they still give you 25 min free if you bill by credit card?
anyone?

[shadowfighta]

Just called. Put on hold for 15 mins and was told there is only 6 mos unlimited local calling on $45 plan... After 10 mins of trying to explain I gave up. Guess I'll call tomorrow.

[MizTEcK]

Of course. But it was only for the first weekend in Dec. I am hoping there will be another promo like this closer to X'mas.

Once I spot that again, I will post it .... :-0


my dad got a free 3120 with the 20 dollar 8pm unlimited free call display plan, i want a better phone though so please keep posted if the free samsung deal or anything similiar comes on again :D then i'll sign up and switch to the 25 dollar 6pm one after a few months :D

[SimplyTwisted]

hey, just wanted to thank the ppl that started this thread and have posted their results.

Today I got:

$45/mth (free for 12months)
700mins weekday + bonus 50mins a month
free evenings and weekends after 8pm
$9 package that includes
75 text messages,
enhanced voice mail
and call display
and.... the best part... a free SE T637!! :)

[Blzbub]

I just want to add to the discussion about voicemail. It can be included as a free service. I got mine included on the $25 6pm free evenings and weekends along with the call display.

I asked for it when I was positioning a comparable corporate Bell deal that I was going to switch to ($29.50, 200 minutes, free CD & VM, free eve. & weekends at 6, including SAF). I told the CSR that Rogers had the most obscenely expensive VM in the industry. He claimed that they did not, it is comparable with everyone else (all I want is the message indicator that is only available on the $8 VM with Rogers).

He went away for a few minutes, and said that he could do it, so it came in at $31.95. Close enough for me, and I do not need to switch numbers or leave a GSM network. I was offered a 1, 2 or 3 year term.

I thought that it was strange that he never asked me what corporate plan I was being offered. It is a real offer from Bell that I put my wife on over the weekend.

I was a little more demanding than I was in the past, but I was ready to cancel if I was not given a deal that I thought was fair.

[mk316]

I just want to add to the discussion about voicemail. It can be included as a free service. I got mine included on the $25 6pm free evenings and weekends along with the call display.

I asked for it when I was positioning a comparable corporate Bell deal that I was going to switch to ($29.50, 200 minutes, free CD & VM, free eve. & weekends at 6, including SAF). I told the CSR that Rogers had the most obscenely expensive VM in the industry. He claimed that they did not, it is comparable with everyone else (all I want is the message indicator that is only available on the $8 VM with Rogers).

He went away for a few minutes, and said that he could do it, so it came in at $31.95. Close enough for me, and I do not need to switch numbers or leave a GSM network. I was offered a 1, 2 or 3 year term.

I thought that it was strange that he never asked me what corporate plan I was being offered. It is a real offer from Bell that I put my wife on over the weekend.

I was a little more demanding than I was in the past, but I was ready to cancel if I was not given a deal that I thought was fair.
I think once you decide to either cancel or get the best deal ever you get some confidence when talking to them. Most of us really don't want to cancel we want to get the best deal and they sense that and maybe that's why some people are not successful. If you really have no attatchment to Rogers then straight up tell em. I saw a better deal elsewhere match it or cancel me.

Make sure you get their name and tell em you are not satisfied with the service they provided you since some people in this thread are getting amazing deals while other are not. Make the CSR feel that they may get in trouble if you report their bad service. I can't understand how some reps have ability to give some stuff while others don't know what you are talking about. Rogers really is full of themselves $8 so you know if you have messages on your voicemail that is BS. Fido, Telus and I think bell too have that free. Fido even has a minute tracker that lets you know by text message when you have used 75% or when you used 100% of that month's airtime. That feature is amazing I think and other companies should use it rather than us guessing.

[cheleen]

Great Thread! TONS OF USEFUL INFORMATION HERE!!

Today I got...

**NEW Motorolla V220 phone – No Charge

**No activation fees or shipping fees

**3 year term (had to sign up for 3 years)

**1st year – FREE
-system access fee $6.95 - must pay
-911 fee $ .50 - must pay
**700 weekday minutes
**unlimited evenings/weekends - 6pm-8am
**free call display, voice mail, call waiting, call forwarding **THESE REMAIN FREE FOR THE ENTIRE 3 YEAR TERM.

2nd and 3rd years - Can change to ANY plan that is $20 or more after the first year is up. Keep the free call display, voice mail, call waiting, call forwarding with whatever plan is choosen.


Cancellation Penalty

$200 is the MAXIMUM cancellation penalty you would have to pay if wanting out of the contract.

Quote from site… “Early Cancellation Fee of $20 per month for each month remaining in the subscription period (to a maximum of $200) applies if service is cancelled�

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Cancellation Penalty is standard with any of their contracts.

The great thing about renewing your contract at this time of month, just before Christmas, it is when all the GREAT deals are out! They assured me that next year at this time, when I change to a different plan for the remaining 2 years, there will be LOTS of great choices (old and new) to pick from. I can keep the plan it is on now for $45 if I choose, or can pick ANY new plan over $20 bucks.

I tried for per second billing, but no way. First year it makes no difference... LOTS of minutes and evenings that start at 6:00pm. I will try again next year!! :) For $5 I will add the text messaging plan which enables you to send 75 text messages and to receive 2500.

GREAT DEAL! Thanks again to everyone for all the great information in this thread. Without it, I would have NEVER have known that these deals even exist. They don't tell you! Did this all on the phone. Went to one of their outlets to do it in person after being told what they could offer me, but was called a "LIAR" when I told them what I had been promised....... When I insisted NOT, then they said it was the rep on the phone that "LIED". These deals do not exist.... Needless to say, I raced back home, and signed up ASAP!!

[HowEver]

I think once you decide to either cancel or get the best deal ever you get some confidence when talking to them. Most of us really don't want to cancel we want to get the best deal and they sense that and maybe that's why some people are not successful. If you really have no attatchment to Rogers then straight up tell em. I saw a better deal elsewhere match it or cancel me.

Make sure you get their name and tell em you are not satisfied with the service they provided you since some people in this thread are getting amazing deals while other are not. Make the CSR feel that they may get in trouble if you report their bad service. I can't understand how some reps have ability to give some stuff while others don't know what you are talking about. Rogers really is full of themselves $8 so you know if you have messages on your voicemail that is BS. Fido, Telus and I think bell too have that free. Fido even has a minute tracker that lets you know by text message when you have used 75% or when you used 100% of that month's airtime. That feature is amazing I think and other companies should use it rather than us guessing.


Telus has free voicemail? Sure, 3 messages for 3 days. It's $5 for 10 messages for 10 days. Who would get by with the 'free' service?

[mk316]

Telus has free voicemail? Sure, 3 messages for 3 days. It's $5 for 10 messages for 10 days. Who would get by with the 'free' service?
I said at least they let you know when you got a message not it was free. How else will we know if we don't constantly waste minutes checking. For example if on a subway with no reception how would you know you got called unless you waste more minutes checking.

[canwin]

Great Thread! TONS OF USEFUL INFORMATION HERE!!

Today I got...

**NEW Motorolla V220 phone – No Charge

**No activation fees or shipping fees

**3 year term (had to sign up for 3 years)

**1st year – FREE
-system access fee $6.95 - must pay
-911 fee $ .50 - must pay
**700 weekday minutes
**unlimited evenings/weekends - 6pm-8am
**free call display, voice mail, call waiting, call forwarding **THESE REMAIN FREE FOR THE ENTIRE 3 YEAR TERM.

2nd and 3rd years - Can change to ANY plan that is $20 or more after the first year is up. Keep the free call display, voice mail, call waiting, call forwarding with whatever plan is choosen.


Cancellation Penalty

$200 is the MAXIMUM cancellation penalty you would have to pay if wanting out of the contract.

Quote from site… “Early Cancellation Fee of $20 per month for each month remaining in the subscription period (to a maximum of $200) applies if service is cancelled�

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Cancellation Penalty is standard with any of their contracts.

The great thing about renewing your contract at this time of month, just before Christmas, it is when all the GREAT deals are out! They assured me that next year at this time, when I change to a different plan for the remaining 2 years, there will be LOTS of great choices (old and new) to pick from. I can keep the plan it is on now for $45 if I choose, or can pick ANY new plan over $20 bucks.

I tried for per second billing, but no way. First year it makes no difference... LOTS of minutes and evenings that start at 6:00pm. I will try again next year!! :) For $5 I will add the text messaging plan which enables you to send 75 text messages and to receive 2500.

GREAT DEAL! Thanks again to everyone for all the great information in this thread. Without it, I would have NEVER have known that these deals even exist. They don't tell you! Did this all on the phone. Went to one of their outlets to do it in person after being told what they could offer me, but was called a "LIAR" when I told them what I had been promised....... When I insisted NOT, then they said it was the rep on the phone that "LIED". These deals do not exist.... Needless to say, I raced back home, and signed up ASAP!!

Does it mean that you can pay the $200 penalty after one year free (almost)
service and a new phone?

[HowEver]

I said at least they let you know when you got a message not it was free. How else will we know if we don't constantly waste minutes checking. For example if on a subway with no reception how would you know you got called unless you waste more minutes checking.

Any GSM phone on Rogers gets a textmessage voicemail to let you know there is a message, whether you have enhanced voice mail or not.

I'm not sure I get the subway reference. You can't check anything with no reception, and that counts for texting also.

[mk316]

Any GSM phone on Rogers gets a textmessage voicemail to let you know there is a message, whether you have enhanced voice mail or not.

I'm not sure I get the subway reference. You can't check anything with no reception, and that counts for texting also.
:mad: I can't beleive its this hard to explain. Enhanced is the one that lets you know you have messages. The subway part is this. I get on train and someone calls and it goes to voice mail. When I get out how will I know anyone called. I gotta call and use my minutes to check since there is no indicator of messages. Same concept if you are in a building at work with no reception. How do you know you have a voicemail after you have reception with enhanced you get a txt telling you so otherwise you have no idea. SOO not every GSM phone has txt message of messages that's how they differentiate the prices of Voice mail

[mk316]

Does it mean that you can pay the $200 penalty after one year free (almost)
service and a new phone?
Yes that is true. Oh I know what you are thinking when it is calculated it will be about $27 per month if you divide the $200 by the months and the 6.95+0.50 . You get an amazing deal. I posted this like a week ago. Now the problem is this. Did Rogers really overlook this or is this something in a new contract that the reps on the phone are not sure of but it will be in the contract you get in writing in the mail. Can anyone confirm this? so that we don't get this deal and feel great about the chance of cancelling at the end of year 1 and finding out some loophole penalty fee exists above the $200.

[Hut]

hey, just wanted to thank the ppl that started this thread and have posted their results.

Today I got:

$45/mth (free for 12months)
700mins weekday + bonus 50mins a month
free evenings and weekends after 8pm
$9 package that includes
75 text messages,
enhanced voice mail
and call display
and.... the best part... a free SE T637!! :)

I thought the $9 package only includes Basic VM.

[fttn]

I would really love to know how the few people are getting voicemail. Like other posters have said, Rogers should be giving everyone the same deal. I tried twice today, and they said they don't give free voicemail. I know that no one wants to give the reps names, or their cell numbers so unfortunately we have no way to prove it. As soon as I say, "a friend of mine got...." they want the number. I was super nice too.

[afzan]

I would really love to know how the few people are getting voicemail. Like other posters have said, Rogers should be giving everyone the same deal. I tried twice today, and they said they don't give free voicemail. I know that no one wants to give the reps names, or their cell numbers so unfortunately we have no way to prove it. As soon as I say, "a friend of mine got...." they want the number. I was super nice too.
on howardforums, several CR reps have said that if someone tells them "a friend of mine got" type things, then they are less inclined to make an exception for you and give you free/discounted stuff

[weedb0y]

I want free caller ID too..

but ah well.. $5 vs $20 per month still saves me money..and a free phone..not bad ..

Per second..I doubt that..most of the reps dont know whats goin on.. I've had R2R previously on my retention plan. It was only afterwards that relations dept found out its not possible..

Funny, cuz it was relations dept who had offered me it anyway!

Rule with Rogers
Always confirm your details afterwards. Btw, if you are a student and got on this deal, you are still eligible for free Rogers to Rogers on top of 700 mins.

[HowEver]

:mad: I can't beleive its this hard to explain. Enhanced is the one that lets you know you have messages. The subway part is this. I get on train and someone callls and it goes to voice mail. When I get out how will I know anyone called. I gotta call and use my minutes to check since there is no indicator of messages. Same concept if you are in a building at work with no reception. How do you know you have a voicemail after you have reception with enhanced you get a txt telling you so otherwise you have no idea. SOO not every GSM phone has txt message of messages that's how they differentiate the prices of Voice mail

Yeah, whatever.

Try this thread (among hundreds) on HowardForums:
Voicemail indicator??? (http://www.howardforums.com/showthread.php?threadid=519269)

Or try the Rogers FAQ.

It is possible that some Motorola phones cannot take advantage of this feature. So get a Nokia, they all do.

[Mint]

:mad: I can't beleive its this hard to explain. Enhanced is the one that lets you know you have messages. The subway part is this. I get on train and someone calls and it goes to voice mail. When I get out how will I know anyone called. I gotta call and use my minutes to check since there is no indicator of messages. Same concept if you are in a building at work with no reception. How do you know you have a voicemail after you have reception with enhanced you get a txt telling you so otherwise you have no idea. SOO not every GSM phone has txt message of messages that's how they differentiate the prices of Voice mail

uh... i have basic voicemail and i do get a text letting me know i have a voicemail. So when i come out of the subway i get this message saying i have 1 new voicemail.

[mk316]

uh... i have basic voicemail and i do get a text letting me know i have a voicemail. So when i come out of the subway i get this message saying i have 1 new voicemail.
k man i was wrong i thought that was only with enhanced. My bad :cry:

[cheleen]

No HIDDEN fees. You can cancel after the first year if you want. I had her clarify and it is right on the web site. Not only for certain packages. I see no reason to cancel anyways. I will just negotiate another killer deal! As long as the package is worth $20 or more. December is a great month for Cell phone packages. They do not want to lose a customer. They will bend over backwards to find something suitable for you. Also, even though it is a 3 year deal, you are still eligible for a phone upgrade after 2 years if you like. I think that is standard with Rogers. All in all, I found them VERY easy and pleasant to deal with on the phone. Very patient, and boy did I ask a LOT of questions!!

[fttn]

on howardforums, several CR reps have said that if someone tells them "a friend of mine got" type things, then they are less inclined to make an exception for you and give you free/discounted stuff


I tried just asking for it too, but no luck.

[SimplyTwisted]

Rule with Rogers
Always confirm your details afterwards. Btw, if you are a student and got on this deal, you are still eligible for free Rogers to Rogers on top of 700 mins.


can someone confirms this? I'm going to UofT, do you have to send Rogers proof of enrollment?

[Hut]

I tried just asking for it too, but no luck.
Yes, no luck here as well. Cuz the $20 / $25 plan only comes with free CID. How does other members get VM included in the package as well? :?:

[SimplyTwisted]

I thought the $9 package only includes Basic VM.

She gave me enhanced for some reason, (I checked my specs. online aswell) I didn't request it.

[sfu_lifer]

Sweet. Not as sweet as the deals you guys and gals got but I took the $20 free caller ID, 200 min, etc deal (no voicemail, but i can add that for $5).
1 -year plan, no free phone (i don't want one as I use my PDA phone for that).

[Jeff146]

can someone confirms this? I'm going to UofT, do you have to send Rogers proof of enrollment?

Nope can't get it since this is still considered a corporate plan and the R2R is not available for corporate plans

[shadowfighta]

Isn't this a retention plan?

[jon604]

Yes, no luck here as well. Cuz the $20 / $25 plan only comes with free CID. How does other members get VM included in the package as well? :?:

I got free VM but it was hard to get. I think they gave it cus it was from the refurb. v600 screw up and it gave me leverage. I was promised a V600 and they ran out. They even gave it to me for a 1 yr contract. Still not sure if I should add another 1 or 2 yrs to it (and try to negotiate a better deal)because I think they give you better phone deals or more negotiating power(eg. free phone) when you renew rather than using your hardware upgrade.

[DestructionX]

I ended up getting the $20 plan with a free T637, no free activation or first year unlimited minutes though. This was on a 3 year contract

[fttn]

Yes, no luck here as well. Cuz the $20 / $25 plan only comes with free CID. How does other members get VM included in the package as well? :?:


Wish I knew :) They said they never do it.

[fttn]

I ended up getting the $20 plan with a free T637, no free activation or first year unlimited minutes though. This was on a 3 year contract


You should get the first year free, or unlimited talk time for the year. This is what they are offering compared to the Telus deal.

[mk316]

You should get the first year free, or unlimited talk time for the year. This is what they are offering compared to the Telus deal.
He got a 1 year contract the telus matching is if you take the 3 year contract then you get first year free or unlimited.

[shadowfighta]

Ok I got the $45 plan with one year service free. I was told that I could switch to the $20 plan after the 1 year but I'd have to do that myself at that time... Was this rep bsing me? I thought that they could automatically switch you over after 1 year to another plan.

Anyways I wasn't in the mood to argue for free CID/VM so I just took the $9 pack and a free t637. The guy offered me a v551 for $234 ($199 + $35 admin fee). I'm probably gonna call back and try to get the admin fee waived.

[rvs007]

I said at least they let you know when you got a message not it was free. How else will we know if we don't constantly waste minutes checking. For example if on a subway with no reception how would you know you got called unless you waste more minutes checking.

If you're using a GSM phone, you will still get message waiting indication on your phone even with basic voicemail. Rogers don't "advertise" this because they want to sucker you into getting the enhanced VM for more money. With basic VM, you just won't get the extra features that comes with enhanced VM such as group calling, call return, password skip, etc. and your mailbox size and retention won't be as big and long as enhanced VM.

rvs007

[fttn]

Ok I got the $45 plan with one year service free. I was told that I could switch to the $20 plan after the 1 year but I'd have to do that myself at that time... Was this rep bsing me? I thought that they could automatically switch you over after 1 year to another plan.

Anyways I wasn't in the mood to argue for free CID/VM so I just took the $9 pack and a free t637. The guy offered me a v551 for $234 ($199 + $35 admin fee). I'm probably gonna call back and try to get the admin fee waived.


They'll waive that fee for you. I'm still waiting for the original rep I spoke to to call me back since she told me I could get the V551 for $164.99.

[Pavel]

If you're using a GSM phone, you will still get message waiting indication on your phone even with basic voicemail. Rogers don't "advertise" this because they want to sucker you into getting the enhanced VM for more money.


I asked Rogers about that and they implicitly said to me that No, there is no SMS notification on the basic VM.

[dealman]

I asked Rogers about that and they implicitly said to me that No, there is no SMS notification on the basic VM.

I got this off of the rogers website.
Do all Voicemail and Enhanced Voicemail subscribers receive Visual Messaging Waiting Indicator (VMWI) service automatically?

Description
Receiving Visual Messaging Indicator automatically.

Answer
Visual Message Waiting Indicator (also known as new voicemail message waiting alerts) is included on the following voicemail services:


Customers with Enhanced Voicemail service on TDMA and GSM devices

Customer with Voicemail on GSM devices (not available with Voicemail on TDMA devices)

Voicemail on Pay As You Go plans

So according to this it is available to customers with basic voicemail and a GSM phone.

[rvs007]

I asked Rogers about that and they implicitly said to me that No, there is no SMS notification on the basic VM.

SMS notification and Message Waiting Indicator are two different things. Some GSM phones (like Motorola phones) will not get a SMS notification (a text message saying you have xx new message, etc.) But you will still get the little icon that pops up saying you have a voicemail waiting.

If the CSR tells you otherwise, they don't know what they are talking about (no big surprise there). I have basic VM on two accounts (one using Nokia 6610 and the other using Motorola V300) and I get MWI on both phones, and I get the SMS notification on the Nokia phone (which is kind of annoying since it is mostly redundant).

rvs007

[shadowfighta]

Can anyone confirm the price of v551 on 3 year retention? $139???

[-iD-]

Me being a new subscriber to rogers, I just wanted to thank everyone for their contibutions to this thread! Much Appreciated... :)

Here's my scenario:

Signed on for 3 years with rogers @ radioshack : free nokia 3220 and free nexxtech 64mb mp3 player and the lowest possible plan which was $20.00

phoned customer relations and inquired about rogers matching telus plans... told them about the 25/per month plan and they quickly changed it to that plan no problem and i added vm for $5.00...

$25/per month
250 daytime minutes
unlimited eve/weekends 6pm
free call display

plus i still have my 6 month promo of unlimited local calling :)

Thanks again everyone...

Regards

-iD-

[rvs007]

Can anyone confirm the price of v551 on 3 year retention? $139???

The 3-year hardware upgrade price for the V551 is $199.99 with a $35 shipping fee (based on the latest update on Howardforums). I just did the upgrade with the $35 fee waived. They were not flexible with the price of the phone. If you can get it cheaper than $199.99, then you should consider it a great deal.

rvs007

[shadowfighta]

The 3-year hardware upgrade price for the V551 is $199.99 with a $35 shipping fee (based on the latest update on Howardforums). I just did the upgrade with the $35 fee waived. They were not flexible with the price of the phone. If you can get it cheaper than $199.99, then you should consider it a great deal.

rvs007

Yes but these retention plans are treated differently in terms of handset pricing I think. They are offering free t637/v220/3220 with 3 yr renewal on these plans but on 3 year hup it's $139/$49/$49. Someone on howardforums said $139 for v551.

[Hut]

Me being a new subscriber to rogers, I just wanted to thank everyone for their contibutions to this thread! Much Appreciated... :)

Here's my scenario:

Signed on for 3 years with rogers @ radioshack : free nokia 3220 and free nexxtech 64mb mp3 player and the lowest possible plan which was $20.00

phoned customer relations and inquired about rogers matching telus plans... told them about the 25/per month plan and they quickly changed it to that plan no problem and i added vm for $5.00...

$25/per month
250 daytime minutes
unlimited eve/weekends 6pm
free call display

plus i still have my 6 month promo of unlimited local calling :)

Thanks again everyone...

Regards

-iD-
Do you get 1 year of free service?

[Mr Nobody]

Okay, I've read this entire thread and it doesn't really pertain to my situation.

Wife and I are currently on the family plan ($35, 100 min, free weekends, free calling to each other, no call ID, no VM).

We resigned about 6 months ago to a 3 year contract. I've been with Rogers for almost 7 years and she's been with them for about 4. We have Rogers digital as well as Extreme Internet, VIP program - 10% discount (Don't think I want to do the 15% thing).

Is there anything I can get from by calling Rogers, considering that we're currently on a $35 2 phone family plan?

Please don't tell me "just call and find out". I'd like to know ahead of time what I can expect. (I already know the rules: be nice, try-try-again.)

[Indeed]

Okay, I've read this entire thread and it doesn't really pertain to my situation.

Wife and I are currently on the family plan ($35, 100 min, free weekends, free calling to each other, no call ID, no VM).

We resigned about 6 months ago to a 3 year contract. I've been with Rogers for almost 7 years and she's been with them for about 4. We have Rogers digital as well as Extreme Internet, VIP program - 10% discount (Don't think I want to do the 15% thing).

Is there anything I can get from by calling Rogers, considering that we're currently on a $35 2 phone family plan?

Please don't tell me "just call and find out". I'd like to know ahead of time what I can expect. (I already know the rules: be nice, try-try-again.)

Good question!

Similar situation here, so any advice would be great.

[Pavel]

Okay, I've read this entire thread and it doesn't really pertain to my situation.

Wife and I are currently on the family plan ($35, 100 min, free weekends, free calling to each other, no call ID, no VM).

We resigned about 6 months ago to a 3 year contract. I've been with Rogers for almost 7 years and she's been with them for about 4. We have Rogers digital as well as Extreme Internet, VIP program - 10% discount (Don't think I want to do the 15% thing).

Please don't tell me "just call and find out". I'd like to know ahead of time what I can expect. (I already know the rules: be nice, try-try-again.)

You quit/relinquished about 6 months ago to a three year contract :?:

Anyhow, you have to hope for the best, expect the worst. There are different reps out there and nobody can tell you what to expect. Bottom line: you won't know until you pick up the phone and make the call.

[sienna]

Okay, I've read this entire thread and it doesn't really pertain to my situation.

Wife and I are currently on the family plan ($35, 100 min, free weekends, free calling to each other, no call ID, no VM).

We resigned about 6 months ago to a 3 year contract. I've been with Rogers for almost 7 years and she's been with them for about 4. We have Rogers digital as well as Extreme Internet, VIP program - 10% discount (Don't think I want to do the 15% thing).

Is there anything I can get from by calling Rogers, considering that we're currently on a $35 2 phone family plan?

Please don't tell me "just call and find out". I'd like to know ahead of time what I can expect. (I already know the rules: be nice, try-try-again.)


Just renew my corp. plan for 3 years with two phones

First phone
Free T637
$20/per month
Free call display
Unlimited local call for the first year
For the second and third year
250 daytime minutes
unlimited eve start 8pm /weekends

Second phone

$15/per month
Free call display
Unlimited local call for the first year
For the second and third year
250 daytime minutes (share with the first phone)
unlimited eve start 8pm /weekends
NO free calling to each other

Hope this help.
:D

[Mr Nobody]

You quit/relinquished about 6 months ago to a three year contract :?:

We signed 3 years to pick up two phones cheap. We've been with Rogers so long, we don't want to give up our phone numbers (our numbers only differ by the last 2 digits. Pure coincidence when my wife went and got her phone), prefer GSM (world travel), and have no plans of changing carriers - so we didn't care how many years we signed up for.


Anyhow, you have to hope for the best, expect the worst. There are different reps out there and nobody can tell you what to expect. Bottom line: you won't know until you pick up the phone and make the call.

Yes, but I need a starting point...eg "Hi, I...<fill in the blanks>..."

Just renew my corp. plan for 3 years with two phones

Unfortunately you're on a corp plan...different level of bargaining there...thanks for the effort though.

[Hut]

Just renew my corp. plan for 3 years with two phones
Yes, Mr Nobody was referring to his family plan. Were you sharing your corp plan with 2 phones before?

[-iD-]

Do you get 1 year of free service?

unfortunately not, but i'm definately not complaining....

regards

-iD-

[Pavel]

The best approach is calling Rogers and tell them that you heard of Telus' offer of 12 months unlimited and ask them if there is anything else they can do. Dont forget to mention the $20 price plans and family plans.

[jon604]

Yes but these retention plans are treated differently in terms of handset pricing I think. They are offering free t637/v220/3220 with 3 yr renewal on these plans but on 3 year hup it's $139/$49/$49. Someone on howardforums said $139 for v551.


So it's true that you get better phone deals when you renew rather than using your hardware upgrade? more leverage? I only signed for 1 year so I thought I might have more bargaining power after the yr. Is this true or should I lock in since I have a good plan?

[sienna]

Yes, Mr Nobody was referring to his family plan. Were you sharing your corp plan with 2 phones before?

No,I have a corp. plane with one phone for two year ending this month, also I want another phone for my daughter so when I call Rogers to renew my contract I just ask for a second phone.

My original corp. plane with ONE phone
150 daytime minutes
unlimited eve start 7pm /weekends
NO call display
$20 per month

[Hut]

No,I have a corp. plane with one phone for two year ending this month, also I want another phone for my daughter so when I call Rogers to renew my contract I just ask for a second phone.

My original corp. plane with ONE phone
150 daytime minutes
unlimited eve start 7pm /weekends
NO call display
$20 per month
OIC. So, did Rogers give you a FREE phone for you second line?

[shadowfighta]

So it's true that you get better phone deals when you renew rather than using your hardware upgrade? more leverage? I only signed for 1 year so I thought I might have more bargaining power after the yr. Is this true or should I lock in since I have a good plan?

I guess it's true. I was originally gonna go through with a hup with no free phone until I saw this thread. I guess Rogers really wants to hold onto their customers.

[Ice]

No,I have a corp. plan with one phone for two year ending this month ...snip...

Unfortunately corporate plans are not "fair game" for discussion since not everbody has access to them and this thread is trying to get all Rogers customers a hot deal. Your corporate plan is very similar to some of their retention plans though... :)

[Mr. Spilly Pants]

Hello Boardites.

First of all. I just found out about this board after I got this new Rogers Deal. A buddy of mine who is a member on the board was telling me about how rogers will offer a great deal if you have finished your existing contract. He suggested I tell them I am going with Telus and their new "steal-away-rogers-and-fido-customers" deal....He suggested I go that route, describing the telus deal in detail to the rogers phone-jockey.

Well, this is what I did. I wrote the deal down. 3 Year contract. 250 anytime minutes. Unlimited after 8pm, call display free and free erickson T 637 with a bonus 1 year free totally unlimited minutes. I call rogers cancellation @ 1 888 936 7283. A customer service rep came on the phone. I stated that I was thinking of going over to Telus and cancelling the plan. That is all I mentioned about telus. I then stated. "Well, we could go on for 25 minutes about what to do about all this or just cut to the chase. What would you like to do?" The phone rep said she would like to hear what I was looking for so I stated the plan. She replied "Done!!" Simple as that!! If I had read a lot of the shite about being polite and all that, the phone call would have taken half hour. Mine...three minutes!!

Moral of the story...Cut to the chase and ask for the plan. You can even do it nicely if you want. That's up to you. Just remember, if you want to break records you have to cut to the chase. Forget about all the philosophical meanderings you could have entertained yourself with...just cut to the frikkin chase. Hey this is just my 2 pence.

Take it but don't Break it!!

Spilly...

[hooky]

Can anyone confirm the price of v551 on 3 year retention? $139???

I called Rogers up and I didn't really need to do much talking. I just asked how much would it cost to get the v551. (I gave him my cell number) He gave me a price of $124 for a 3 year plan and $174 for a 2 year plan after a $75 credit I apparently got. (probably some kind of promotional credit cause I've been on a month to month basis since march). Then he told me about the "plan" 200 mins, evening/weekends free after 8pm and caller id = $20
I just confirmed everything he said and took the deal.

[c_kent301]

Hi all,
I called Rogers up today,
I said I was thinking about either transferring to this other company, OR telus.

He told me he could offer me
A) an EXACTLY the same deal as Telus (the $25 plan i assume?) and gimme a FREE Motorola V220, Nokia 3220, or SE T637 + 1 free year

OR

B)

$25.00 ==>
- 250 Day time minutes
- unlimited evening/weekend @ 6pm
- CallerID
- Voicemail
HOWEVER,
1) It's probably a 3-year contract (i think it's gotta be)
2) The guy never offered me FREE Motorola V220, Nokia 3220, or SE T637. (he said because these are camera phones.....) he DID offer me Motorola T720 & Nokia 3120 for free tho...
3) He never offered me any "unlimited 1 year calling" or "free for 1st year" or such.

It's either I forgot or he never told me how many years of contract I would need to sign.

so my question is:
Which one is a better deal?
A) or B)??

I would definitely take offer "B" if I can get better free phones OR "free for 1st year" deal.
[B]Any idea how I can get B) with those add-on???

[gotdvd]

...but after many phone calls over the last 2 weeks, each call resulting in a slightly better offer, I finally told them that i was leaving rogers for another provider (telus) and they at last informed me of their matching deal. I am getting the free phone (sony t637), 1st year free unlimited local calling, 2 months free enhanced voice mail/call waiting, unlimited evenings from 8pm to 7am, and 700 anytime minutes for $45 a month for the next 2 years (three year plan). i'm pretty sure that i will cancel after the 1st year free (and pay the $200 penalty) unless i am able to change the plan to something less expensive. it really drives me nuts to think i had to call them repeatedly for almost 2 weeks though, in order to finally be offered this contract. I was definately switching if they didn't make me the offer today.

[HowEver]

Hello Boardites.

First of all. I just found out about this board after I got this new Rogers Deal. A buddy of mine who is a member on the board was telling me about how rogers will offer a great deal if you have finished your existing contract. He suggested I tell them I am going with Telus and their new "steal-away-rogers-and-fido-customers" deal....He suggested I go that route, describing the telus deal in detail to the rogers phone-jockey.

Well, this is what I did. I wrote the deal down. 3 Year contract. 250 anytime minutes. Unlimited after 8pm, call display free and free erickson T 637 with a bonus 1 year free totally unlimited minutes. I call rogers cancellation @ 1 888 936 7283. A customer service rep came on the phone. I stated that I was thinking of going over to Telus and cancelling the plan. That is all I mentioned about telus. I then stated. "Well, we could go on for 25 minutes about what to do about all this or just cut to the chase. What would you like to do?" The phone rep said she would like to hear what I was looking for so I stated the plan. She replied "Done!!" Simple as that!! If I had read a lot of the shite about being polite and all that, the phone call would have taken half hour. Mine...three minutes!!

Moral of the story...Cut to the chase and ask for the plan. You can even do it nicely if you want. That's up to you. Just remember, if you want to break records you have to cut to the chase. Forget about all the philosophical meanderings you could have entertained yourself with...just cut to the frikkin chase. Hey this is just my 2 pence.

Take it but don't Break it!!

Spilly...


Long post for someone who likes to "cut to the chase," which you only mentioned a zillion un-cut times.

But welcome, first time poster!

[jon604]

No,I have a corp. plane with one phone for two year ending this month, also I want another phone for my daughter so when I call Rogers to renew my contract I just ask for a second phone.

My original corp. plane with ONE phone
150 daytime minutes
unlimited eve start 7pm /weekends
NO call display
$20 per month

I had this plan before and it's gone... This corporate plan don't exisit anymore and they can't give it back even if you signed a new contract for 1 day. They did that to me. I asked for this new plan if they would give me the refurb phone. They ran out of refurbs and they can't give me my old plan back.

[benf]

No,I have a corp. plane with one phone ...

I wish I had a corporate plane...

[G-Unit!!]

...but after many phone calls over the last 2 weeks, each call resulting in a slightly better offer, I finally told them that i was leaving rogers for another provider (telus) and they at last informed me of their matching deal. I am getting the free phone (sony t637), 1st year free unlimited local calling, 2 months free enhanced voice mail/call waiting, unlimited evenings from 8pm to 7am, and 700 anytime minutes for $45 a month for the next 2 years (three year plan). i'm pretty sure that i will cancel after the 1st year free (and pay the $200 penalty) unless i am able to change the plan to something less expensive. it really drives me nuts to think i had to call them repeatedly for almost 2 weeks though, in order to finally be offered this contract. I was definately switching if they didn't make me the offer today.

I'm pretty sure you can switch. I'm in the same situation and the sales rep said I can downgrade to the $20 plan anytime, but for some reason, when they set me up for the 3 yr contract, they have to put me on the $45 as well.

[Geese_Howard]

sup all I just got my phone and mp3 player, got some Q's though, 1st did anyone elses MP3 player come with water damage and moister? the box it was shipped it was bone dry but the mp3 player was slight wer and had a water damaged box, 2nd, they stated on the letter i got that I was BEING charged for the $35 admin and hardware upgrade of 139.99, I was supposed to get both for free :o :twisted:

[dealman]

Hi all,

Just got my phone SE T637 and this is the plan I got.

$45 Mth/ 700 min daytime
UL weekends and evenings
1st yr free only paying SAF and 911 charges for about $7 and change for 1st year.
Basic VM, CID and TM for $9mth
Tried to score per second billing but I was pushing my luck.

Don't know how or why I got the MP3 player since I was told outright no. But I am very thankfull. Just a heads up. If you haven't yet recieved your phone there might be a brand new mp3 player with it. :D

[Pavel]

I wish I had a corporate plane...

Me too, that way I can fly where I want to. :lol:

[shadowfighta]

I had this plan before and it's gone... This corporate plan don't exisit anymore and they can't give it back even if you signed a new contract for 1 day. They did that to me. I asked for this new plan if they would give me the refurb phone. They ran out of refurbs and they can't give me my old plan back.

Just get the 1181 then... I think it's either 150 or 200 mins and E/W starting at 8 instead of 7.

[Bindy]

Everyone... I need your help.

I was offered the following plan from Rogers earlier today:

$25 per month
200 daytime minutes
Unlimited evenings and weekends starting at 6pm
Basic voicemail (free for 3 years)
Caller ID

T637 for $35 on a 3 year contract with the first year of service free.

I thought that this was a pretty sweet deal, so I went ahead and ordered the phone. I called back later to confirm the details (I wanted everything in writing since I don't trust Rogers) and was told that my first year was not actually free-I would be paying $25 per month for "unlimited local calling for the first year". They told me that the CSR was mistaken and should never have offered me a free year of airtime, and that they can only match the Telus plans ($25 and $45 plans). The funny thing is that the first CSR had explicitly told me that they do not have a $25 unlimited incoming minutes plan and would use the above plan as a susbstitute!

I'm not a lawyer, but is it not a breach of contract for Rogers to change an agreed upon plan once an order has been placed? Your ideas and suggestions are greatly appreciated.

[etam]

damn.. telus offer is before 17th.. guess I am too late..

[Mint]

I was just reading the national post today and they had an ad from Bell with very simliar details to the telus offer.

$45/month, first year free, 700 anytime minutes, free phone with rogers/fido trade in, expires dec 31. It didnt have much more detail than that.

[Hut]

I was just reading the national post today and they had an ad from Bell with very simliar details to the telus offer.

$45/month, first year free, 700 anytime minutes, free phone with rogers/fido trade in, expires dec 31. It didnt have much more detail than that.
Wondering what FREE phones do Bell offers?

[Mr Nobody]

Thanks to RFD, original poster, and EVERYONE for this:

I just called this morning. The Telus deal is already over, but Rogers got me this anyways:

$25/month, 3 year contract, ***FREE FOR THE FIRST YEAR***
100 Weekday minutes
1000 Weekend/Evening(8pm)
Unlimited incoming
2 month free caller ID

We got this for BOTH phones.

It took me two calls. The 1st CSR said she couldn't do anything to match Telus' offer. The 2nd CSR gave me this.

[rvs007]

sup all I just got my phone and mp3 player, got some Q's though, 1st did anyone elses MP3 player come with water damage and moister? the box it was shipped it was bone dry but the mp3 player was slight wer and had a water damaged box, 2nd, they stated on the letter i got that I was BEING charged for the $35 admin and hardware upgrade of 139.99, I was supposed to get both for free :o :twisted:

The MP3 player shouldn't have any water damage or moisture. Mine came two days ago and it was in mint condition. I suggest you call them up and complain.

As for the letter, in my case the CSR advise me that the letter will state that the $35 admin fee was being charged, even though on the system it was waived. I guess they are standard letters that get included in the shipment and they can't customize it per the actual order. Best thing to do is to call them up to verify that you haven't got charged for the phone and the admin fee.

rvs007

[c001m4n]

I know the Telus trade-in deal ends today, but I just want to know how many new subscribers (only for a week or two) got the rogers wireless deal (I know -iD- did).

I was gonna sign my bro up with a rogers plan yesterday with a free Nokia 3220 from <a href=../AffiliateAdmin/redirectpage.php?linkid=126 target=_blank>radioshack</a> then call them to get them to match Telus, but if it didn't work I would have to return it and pay the $35 activation fee. Do you guys think there's any likelyhood that they will let a 1-day or less than 1-day subscribers get in on the deal? In another words should I take the chances?

We would have got the Telus deal instead if they offered more than 100 min per month. My bro's on fido and he is on the 200min/$20 plan.

[silicone]

ok.. I ordered my phone on the 8th or 9th and I still don't have it --- phoned them yesterday to ask what's going on and they told me back order on the 637 -- anyone have better luck than me?? I'm getting frustrated but I do know there's an mp3 player coming so it's not all bad.

Other question for those who got their phones -- was the SIM card already in the phone activated or is it separate in the sealed package still?? Thanks

[shadowfighta]

Backordered t637?? Shiet... here we go again. Another "v600" situation. I hope mine shipped out earlier this week.....

[afzan]

I know the Telus trade-in deal ends today, but I just want to know how many new subscribers (only for a week or two) got the rogers wireless deal (I know -iD- did).

I was gonna sign my bro up with a rogers plan yesterday with a free Nokia 3220 from <a href=../AffiliateAdmin/redirectpage.php?linkid=126 target=_blank><a href=../AffiliateAdmin/redirectpage.php?linkid=126 target=_blank>radioshack</a></a> then call them to get them to match Telus, but if it didn't work I would have to return it and pay the $35 activation fee. Do you guys think there's any likelyhood that they will let a 1-day or less than 1-day subscribers get in on the deal? In another words should I take the chances?

We would have got the Telus deal instead if they offered more than 100 min per month. My bro's on fido and he is on the 200min/$20 plan.
the telus trade in deal was extended to the 31st
telusmobility.com/morelove

[c001m4n]

the telus trade in deal was extended to the 31st
telusmobility.com/morelove

Thanks for the new info. But can anyone comment on getting the rogers deal for the new subscribers, since some people said they were successful in getting the deal, any tips?

By the way I have another question for those who got their t637. I got mine yesterday but I forgot to transfer the phone book to sim first and now I need to remove the one from t637 back to my old cell. My problem is getting the battery cover open :o , any tips on getting it open? BTW, nothing was said in the manual on "opening" the cover.

[shadowfighta]

Uhhh. push the little black part near the camera and slide the cover off?

[aku]

Thanks to RFD, original poster, and EVERYONE for this:

I just called this morning. The Telus deal is already over, but Rogers got me this anyways:

$25/month, 3 year contract, ***FREE FOR THE FIRST YEAR***
100 Weekday minutes
1000 Weekend/Evening(8pm)
Unlimited incoming
2 month free caller ID

We got this for BOTH phones.

It took me two calls. The 1st CSR said she couldn't do anything to match Telus' offer. The 2nd CSR gave me this.

What do you mean by unlimited incoming?

[Bindy]

What do you mean by unlimited incoming?

By "unlimited incoming" he means that local incoming calls are free.

[Hut]

ok.. I ordered my phone on the 8th or 9th and I still don't have it --- phoned them yesterday to ask what's going on and they told me back order on the 637 -- anyone have better luck than me?? I'm getting frustrated but I do know there's an mp3 player coming so it's not all bad.

Other question for those who got their phones -- was the SIM card already in the phone activated or is it separate in the sealed package still?? Thanks
1. When will you expect your T637 arrive then?

2. How do you know it will come with a MP3 player?

3. The SIM is in a seperate package. You have to call Rogers to activate it.

[BlitzAlpha]

I just tried to get rogers to give me the first year free by telling them about the telus plan. Since I've only been a rogers subscriber for 6 months they told me that I wasn't eligible for a free year. I'm currently on a 3 year rogers contract. Is there any way that I can get this deal?

[c001m4n]

Uhhh. push the little black part near the camera and slide the cover off?
The tiny piece of rubber beside the camera? I tried that but the cover is far from being able to "slide off".

I just tried to get rogers to give me the first year free by telling them about the telus plan. Since I've only been a rogers subscriber for 6 months they told me that I wasn't eligible for a free year. I'm currently on a 3 year rogers contract. Is there any way that I can get this deal?
Did they offer you the $25/month and unlimited one year plan instead? If they did I sugguest you take that offer instead, or you can just keep calling them until they give up :D.

[Superfly]

I just tried to get rogers to give me the first year free by telling them about the telus plan. Since I've only been a rogers subscriber for 6 months they told me that I wasn't eligible for a free year. I'm currently on a 3 year rogers contract. Is there any way that I can get this deal?


If I were you I would just tell them that you want to cancel your contract ($200 penalty of course) and go with the Telus deal. Make sure you are talking to Customer Relations and not customer service. *811 on your cell phone and then option 4 followed by option 3 to cancel. Tell them If rogers is not willing to offer you anything to counter the Telus deal then you would like to give Telus a try. You have to sound pretty determined but being nice never hurts. Its like a poker game I suppose but remember you have the edge as Rogers does not want to lose customers. If in the end they dont budge and you are left with no option but to cancel you can always back up by telling them you want to think about it one last time and you will call them back.
Good Luck! and let us know how it went. ;)

[Spyder187]

I just got my phone yesterday, a SE T637, and tried calling today but unfortunately to no avail to get the $25 plan. I signed up for the $20 150min plan. Locked in for 3 years.

The first person, a man, I spoke to told me no I can't get anything because I just activated yesterday and said that I need to be with them for at least a year to get any of their promotions.

I tried once more and got a lady. I asked her about Rogers matching Telus's plan and about the $25 promotional plan that they are giving to customers and she put me on hold for a little bit (30sec-1min). She came back and told me she can't do anything because I haven't been with them for more than 1 year. She told me that the best thing to do would be to wait for my 6 months unlimited calls to finish and to stay on the cheapest plan for now. She told me to call back like half a month before my unlimited calls finished and ask for whatever current promotion there is at the time.

Now, I'm wondering whether I should try once more (3 times as suggested). I'm wondering how -iD- got the plan switched. How long were you on the plan before you called?

[Joseph88]

Hey Guys,

Just wondering if anyone has had any luck getting deals on family plans?

[dealman]

There were no deals on family for me when I called :confused:

[jay_bionic]

I just got my phone yesterday, a SE T637, and tried calling today but unfortunately to no avail to get the $25 plan. I signed up for the $20 150min plan. Locked in for 3 years.

The first person, a man, I spoke to told me no I can't get anything because I just activated yesterday and said that I need to be with them for at least a year to get any of their promotions.

I tried once more and got a lady. I asked her about Rogers matching Telus's plan and about the $25 promotional plan that they are giving to customers and she put me on hold for a little bit (30sec-1min). She came back and told me she can't do anything because I haven't been with them for more than 1 year. She told me that the best thing to do would be to wait for my 6 months unlimited calls to finish and to stay on the cheapest plan for now. She told me to call back like half a month before my unlimited calls finished and ask for whatever current promotion there is at the time.

Now, I'm wondering whether I should try once more (3 times as suggested). I'm wondering how -iD- got the plan switched. How long were you on the plan before you called?

I just got a brand new account with Rogers. I got my Treo for $-150 on a three year term (yes, thats right, they gave me $150 to keep the phone). I got it on a three year term. I called today and wanted them to match the Telus offer. They refused. I tried three times. When I called the fourth time, I told them that I wanted to cancel my account PERIOD. Thats when they gave me the Telus offer. You gotta stick to what you want. Good luck.

[Pavel]

I'm not a lawyer, but is it not a breach of contract for Rogers to change an agreed upon plan once an order has been placed? Your ideas and suggestions are greatly appreciated.

It's not what you know it's what you can prove.

I know a few people that renewed within the last couple of years and the reps made a similar mistake. They were not successful in pursuing the matter. In any case, a lawyer would cost you more than the $25/month + taxes and SAF that you are paying.

[-iD-]

Now, I'm wondering whether I should try once more (3 times as suggested). I'm wondering how -iD- got the plan switched. How long were you on the plan before you called?

i signed on with rogers for less than a week...definately try again... i phoned many many times before i had a great customer rep... each phone call i asked about price matching telus plans... and finally the last one said yes they do... and she changed it on the spot... i just have to wait one month which is my billing date for it to change over...

regards,

-iD-

[HowEver]

Keep in mind that if you have not used your phone for more than 30 minutes of airtime (this includes all air time, checking messages, etc., so it's a good idea not to use it to change your voicemail password at the start, and so on), and 30 days have not elapsed, you can simply return the phone for a full refund (there may be a restocking/administrative fee).

That should provide the leverage you need when calling Rogers Customer Relations (not Customer Service) and asking for a different plan. Then it becomes the same "I'm calling to cancel" as if you had finished or were near the end of your contract or term.

Enjoy.

[to_munda]

I just got a brand new account with Rogers. I got my Treo for $-150 on a three year term (yes, thats right, they gave me $150 to keep the phone). I got it on a three year term. I called today and wanted them to match the Telus offer. They refused. I tried three times. When I called the fourth time, I told them that I wanted to cancel my account PERIOD. Thats when they gave me the Telus offer. You gotta stick to what you want. Good luck.-
Did u have an account already? Did u have the Treo already or is it Brand new? what is the new plan?
Tx

[Spyder187]

Thanks for the advice. Is there any official reference to the above you can give me?

[Ice]

You should call and find out! When I asked them, they told me 30 days or 30 minutes, whiever comes first.

[Hut]

Is T637 in back-order?

[aquariaguy]

Has anyone tried buying the phone, and than trying to get the special deal plans from Rogers (by telling them you want to switch to Telus)? I want to try this, but I don't know if their are any penalties for cancelling. (Obviously i won't go over the 30minutes/30 day thing, i think that was it?) Thanks for the help.

[Ice]

You want to try and buy the phone, then get a Telus-match deal? (Why?!) If you already bought the phone and want a match, you can try but you have almost no leverage by then. As for a cancellation fee, there is if you're on any sort of contract. (Lots of info in the thread already!)

[Ice]

Is T637 in back-order?

Not as far as I know. Somebody I know called in on Friday and there was no word on it being "out of stock." :)

[shadowfighta]

I just tried opening another t637 today and I can't get the friggin thing open!!! I was playing with one last week and opened it no prob.

[Ice]

Opening a T637? Why?

[BladeX]

ahh damn

I went to get a new contract yesturday, and since it is 6 months unlimited local calling, I figured 6 months is a long time and by the time 6 months is done I can probably be able to get an alrite plan then. So anyways I got 3 year contract yesturday with a free e316 and today

I called customer service and asked to get transfered to customer relations, guy said he is customer relations haha basically he couldnt do anything.

I call again, ask to get transfer to customer relations, the lady says I only been on rogers for 1 day, I havent used any minutes, they waived my activation fee and are giving me a 6 year free unlimited local calling abd they basically cant match anything else so if I wanted to I can go refund it.

oh well, Im probably gonna try once more, if not then Ill do it 6 months from now,

some ppl got 1 year free right, 1 year free I can see is hard to get but all I want is a plan with free call display at $20 ($5 for call display is nuts if you ask me), but I guess Ill have to try for that 6 months later.

You think if I tell them straight up people are getting better deals and if they can do anything for me if not Ill just go cancel, you think itll work?

[Jeff146]

Basically you can't do anything really because you have to be a customer of Rogers Wireless for I believe at least an year and a half (from the posts I read here)

So new customers probably can not get this deal

What you can do is ask someone to transfer their account to you and then you call customer relations to try to get the retention plan

[BladeX]

yea i know cuz i have another account with the retention plan


maybe i should put them together so rogers can see that I have been a customer for longer


how did ppl get 1 year free of rogers service
thats just crazy

[Jeff146]

I think you can only get the 1 year free deal if you go with the $45 plan

You only get 1 year unlimited calling for the $20 plan

[Ice]

The 1-year-free isn't hard to get at all, but it's not for everybody... You can get the 1 yr free with Rogers if you're already a Rogers customer. Rogers will offer it to you as a retention plan to match Telus. Telus is offering the first year free + phone, etc to active Rogers/Fido customers.

Again just ot be clear: this is a retention plan to get people to stay with Rogers, not just a general promotion. :cool:

[mark_in_2k]

Telus is offering the first year free + phone, etc to active Rogers/Fido customers.

I just heard on the radio last night that Bell Mobility are doing the exact same offer now! Free camera phone, and 1 year of free service if you take in your Fido / Rogers phone and a bill from the last 6 months.

Lets see what Rogers makes of this.

[wlee]

I'm thinking to get a Motorola V551 MuchMusic Edition phone (http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=TTEM2770B2N58JE8BL6 EUSSAR1S1DQJF&PRODUCTID=V551M&summary=1) for my family member who doesn't call much, so Pay As You Go should end up lesscost, it's $300 for pre-paid no contract compared with $200 for 3-year monthly package, and cheaper than T720, V220 and V300 pre-paid phone which I consider cheaper models than V551. I guess it's pretty good priced?

my questions to this phone is:

1. able to be unlocked by some store in Toronto?
2. can be flash/flex to regular V551?
3. can MuchMusic features be turned off?

Thanks!

[HowEver]

You can replace the MuchMusic logos by downloading blank or other images. If you buy a cable, this costs you nothing.

If you are using it on Rogers, there is no need to unlock it. Unfortunately, it's a Motorola and not a Nokia, so you need a cable and software to do this yourself, or you can pay someone $50-$60 to do it for you. But again, why bother?

It is a regular v551, just with a logo on the main screen and on the pouch, not on the phone itself. There is no reason to flash/flex it. It will also change all of your Rogers settings, whichy you would have to painstakingly re-enter, so unless your plan is to use it on another GSM provided (and it will already work on fido, so no need there also, right?).

[wlee]

HowEver, thank you for your answers!

If I want to use it overseas with GSM provider, the only thing needed is unlock, no need to flash/flex, right?

[c001m4n]

Basically you can't do anything really because you have to be a customer of Rogers Wireless for I believe at least an year and a half (from the posts I read here)

So new customers probably can not get this deal

What you can do is ask someone to transfer their account to you and then you call customer relations to try to get the retention plan

I am thinking of doing the same thing. I am currently on the 1 year free retention plan but my bro wants to get the 20/month plan but he is a fido user. How exactly should I go about doing this? Do I just tell them I want to activate a new phone under the same account? Will the people in <a href=../autolink/redirectpage.php?linkid=126 target=_blank>RadioShack</a> be able to do this (free Nokia 3220)?

If it doesn't work, I'll just cancel before the 30th and trade-in with Telus for my bro.

[Jeff146]

I am thinking of doing the same thing. I am currently on the 1 year free retention plan but my bro wants to get the 20/month plan but he is a fido user. How exactly should I go about doing this? Do I just tell them I want to activate a new phone under the same account? Will the people in <a href=../autolink/redirectpage.php?linkid=126 target=_blank>RadioShack</a> be able to do this (free Nokia 3220)?

If it doesn't work, I'll just cancel before the 30th and trade-in with Telus for my bro.

The only thing you can do is transfer your account to your bro
Don't think you will be able to open another account with your name and the same plan but there's not harm in calling in and asking them

[c001m4n]

The only thing you can do is transfer your account to your bro
Don't think you will be able to open another account with your name and the same plan but there's not harm in calling in and asking them

What are the advantages of transferring my account to my bro VS. transferring my bro's account to mine? How exactly does this "transferring" of accounts work? Will the accounts be merged as one so after the transfer there would only be one bill?

Thanks

[Jeff146]

Well if you were transfering accounts between each other than one would get the Rogers account with the retention plan while the other would get the Fido account

The only thing that changes would be the name and the billing address if it's different

The advantages is your bro can get the retention plan but the disadvantage is that only one person can get the retention plan

[c001m4n]

Well if you were transfering accounts between each other than one would get the Rogers account with the retention plan while the other would get the Fido account

The only thing that changes would be the name and the billing address if it's different

The advantages is your bro can get the retention plan but the disadvantage is that only one person can get the retention plan

Oh... So when you say to "transfer" the accounts basicly means to exchange the plans. I didn't know that was possible, but would it mean that I can phone them back to get back the retention plan since I've been using Rogers for so long?

[Jeff146]

No you wouldn't be able to get the plan because you transferred the seniority (spelling?) to your brother

So in Rogers eyes, you're a new customer and your brother would be the one with Rogers for so long

I don't actually mean you can transfer accounts directly I mean you can transfer your account to your brothers name and he can do the same with your fido account

Just remember Fido and Rogers are still different companies and operate differently

[c001m4n]

No you wouldn't be able to get the plan because you transferred the seniority (spelling?) to your brother

So in Rogers eyes, you're a new customer and your brother would be the one with Rogers for so long

I don't actually mean you can transfer accounts directly I mean you can transfer your account to your brothers name and he can do the same with your fido account

Just remember Fido and Rogers are still different companies and operate differently

That won't really work right? Since it would mean my bro get's my cell number and I get his. I was thinking more like him getting a new rogers number and I keep mine after we switches the accounts, if that was even possible. But thanks for the answers, maybe I'll just sign my bro up with rogers and try my luck getting the retention plan for him there's always Telus to turn to.

[Ice]

HowEver, thank you for your answers!

If I want to use it overseas with GSM provider, the only thing needed is unlock, no need to flash/flex, right?

You may also need Rogers to activate international/roaming access to your account. This used to be a seperate feature and they used to do a credit check before enabling this.

Also, your phone must support "international" frequencies. :)

[Ice]

I'd suggest that... keep your account to yourself. Because you're opening a new account, it doesn't really matter how you do it because it's still a new account. You don't qualify for any of the retention plans because there's nothing to retain. People have been able to get the Max Air plan as a new customer (even though they're not supposed to). If you have Rogers cable, or internet connection, etc, mention it and see. It might help if you add it to your existing account (rather than opening a completely seperate new account), but then again, you have no leverage on new accounts so it doesn't matter. Goodluck... :)

[donaldtin]

I don't know if someone posted this already.. according to my aunt, Rogers is offering her a new Nokia 3220, $15 per month, unlimited evenings and weekends, i believe it's 150day, 2 years contact... dunno if its' hot or not.. coz Fido/Telus is offereing a 3 yr contact, first yr free, and it comes up to be $16.xx, that's why Rogers can offer $15 / month with unlimited evenings and weekends.

[HowEver]

The only thing you can do is transfer your account to your bro
Don't think you will be able to open another account with your name and the same plan but there's not harm in calling in and asking them

There are good deals to be had for new activations. Rogers offers massive discounts on new phones if you sign up for 1-3 years; but I guess they all do.

The difference is that towards the end of your contract, or after when you go month to month, Rogers offers these retention deals, with expensive new phones provided inexpensively, and great monthly rates. Worth waiting for.

These new activations are also offered to customers like the one above, as second lines (don't do the family/couple plan since they will all be tied to a new term).

[HowEver]

HowEver, thank you for your answers!

If I want to use it overseas with GSM provider, the only thing needed is unlock, no need to flash/flex, right?

Yes.

Have you (all) heard of Howardforums . com ? That is where the experts are.

[HowEver]

You may also need Rogers to activate international/roaming access to your account. This used to be a seperate feature and they used to do a credit check before enabling this.

Also, your phone must support "international" frequencies. :)

You need to ensure that your phone is GSM, and that it operates on the same GSM frequencies as the place you are going.

Or... you could use an unlocked phone (yours if it is GSM and you unlock it) and buy local (overseas, e.g.) prepaid SIM cards.

The international/roaming point above is a good one. Check with Rogers. If you are making just a few calls, you might just want to roam.

You may also want to turn off voicemail temporarily (let Rogers do this for you). Even if you don't answer the call, once it forwards to voicemail you will be charged long distance. Why? Because the system had to find you, so you are using the non-local system at that point. You may not have picked up, but your phone did...

[Ice]

I don't know if someone posted this already.. according to my aunt, Rogers is offering her a new Nokia 3220, $15 per month, unlimited evenings and weekends, i believe it's 150day, 2 years contact... dunno if its' hot or not.. coz Fido/Telus is offereing a 3 yr contact, first yr free, and it comes up to be $16.xx, that's why Rogers can offer $15 / month with unlimited evenings and weekends.

Of all the packages I've seen, I've never heard of that package before, but that doesn't mean it doesn't exist. In fact, it sounds similar to a corporate plan offered (which isn't discussed here because it's not available to the general public). For the 3yr first-year-free deal, I've heard $15 you get FOS... rumour had it that they were beefing up and offering "different" plans to match Telus, so that may have disappeared.

...
As for the international roaming... I send/rcv text messages. It's much cheaper (if not free). :)

[HowEver]

Of all the packages I've seen, I've never heard of that package before, but that doesn't mean it doesn't exist. In fact, it sounds similar to a corporate plan offered (which isn't discussed here because it's not available to the general public). ...)

But it's a good idea to ask if there is any kind of corporate plan for wherever you work. Even McDonald's employees qualify for a corporate plan. Large corporations' employees almost always do, public sector employees always qualify, hospital employees get one of the better corporate deals, and so on. A very good point to raise. If you can get an $18 plan for a year (or $23 with early evenings) that includes things like voicemail and caller ID, it might be better than being locked in for a 3 year plan even if the first year is free/unlimited. To each their own---their own math/finance calculations, here...

[jon604]

But it's a good idea to ask if there is any kind of corporate plan for wherever you work. Even McDonald's employees qualify for a corporate plan. Large corporations' employees almost always do, public sector employees always qualify, hospital employees get one of the better corporate deals, and so on. A very good point to raise. If you can get an $18 plan for a year (or $23 with early evenings) that includes things like voicemail and caller ID, it might be better than being locked in for a 3 year plan even if the first year is free/unlimited. To each their own---their own math/finance calculations, here...

You may want to lock in for 3 yrs for corporate plans to get the best deal. Also corporate plans change so if it's a good deal, you may want to lock in. I can't see it getting better than $15 and unlimited evenings. Even $23 is a good price but then, you would want a new phone after 2 yrs.

[Haz]

I got my gf the $15 plan. It's not really a $15 plan. Here are the details:

$20/month
200 mins for 2 yr contract/ 250 mins for 3 yr contract
Unlimited E&W @ 8pm
Free CID
$5/month credit for the first year

Using a credit to make it into $15/month keeps your plan technically $20 so you can still get your HUP later down the line.

[goden99]

how do you get the 5$ off a month ?

[shadowfighta]

Anyone who ordered t637 last week; have you received it yet?

[Ice]

The person I know who ordered it late last week hasn't got it yet... it takes about 1 week during "normal" shipping season. Right now packages are being delayed left right and center.

goden99... read through the thread. It's very long but it's worth it for the massive amount of info.

[spiller]

I think I ordered the T637 on the 9th and got it on the 14th? something like that....

[BladeX]

so your telling me this




I can right now go to any rogers sign a new activation for 3 years or whatever,


and since I have ANOTHER account under my mom that has been with rogers for 1 and a half years and already has the retention plan,

so say I get that NEW 3 YEARS ACTIVATION,, I can transfer it to be under my mom and cancel the NEW account and then have the second line on my mom (the 3 year contract new one) get the retention plan as well?

[Jeff146]

No not possible

Listen everyone no one that signs a new account can get the retention plan
Not matter what you do

[BladeX]

No not possible

Listen everyone no one that signs a new account can get the retention plan
Not matter what you do

you cant get the retention but u can get a corperate plan which is the same

[aku]

Does the $45 dollar (750 mins, after 6) plan still exist?

[Haz]

how do you get the 5$ off a month ?
My gf originally wanted to cancel her service since her contract was ending and she really didn't need it. At first, the rep offered a $5 plan with 40 min/month. I said that was too little to want to even have a cell phone so he offered the plan I stated with the $5 credit.

[Danman]

Wow 76thousand views, that has to be a record. Thaks for all the great info gang. I've been with rogers for 4 years and called up them up, this is what we got.

Free SE t637, 1 year free service, 700 weekday min, unlim eve and weekend 6pm-8am, (free call display, voicemail, call waiting, and 75 text for 2 months) free shipping and $35 activation fee wavied. 3 year contract.

They would not give me the mp3 player unless I spent $50 on a phone but don't care. The great thing is they gave my wife who has never been a rogers customer the exact same deal :D

The se t637 phones are sweet, I can't believe how small they are.

[seefuthead]

thanks everyone who contributed. i got the $20 dollar plan with 200 min unlim evenings and wknds after 8pm and the $25 fone + $35 admin refurb v600. signed a 1 year contract. Then later i read u guys getting the telus match plan so i called and they said i can upgrade my already upgraded plan and up my 1 year contract to 3 years. i got the 700 min unlim evnings and wknds after 6pm and free call display. also got the sony t637 for $35. free service for 1 year. ill see next year wether to cancel and pay $200 or they may let me back onto a $20 plan. :) thanks again.

[ParkIro]

seefuthead, did you just recently call Rogers and get the refurb V600 deal?

[EveryLurker]

for anyone with t637.. can u please post a picture from the camera phone..

i would like to see the quality of any picture taken from the camera

[seefuthead]

nah this was way back in like the first 2-5 pages of this thread.

[deal_seeker]

the v600 phone, is that what rogers offer now or do i have to be eligible for sumthing to get that upgrade from the v300?

[Styler2K]

66 pages?! YIKES!

Rather than leafing through all 66 pages, can someone just tell me if Telus' 700 minute deal is for $20/month or $45/month?

Thanks :)

[Hut]

nah this was way back in like the first 2-5 pages of this thread.
So, anyone know whether they still have refurb V600? If so, how much?

[HowEver]

Get the v551 instead of the v600. It costs hundreds less, is newer and does more.

As for the Telus plan, you don't need to read all of the scores of pages, just the title: you are in the wrong thread.

[shadowfighta]

for anyone with t637.. can u please post a picture from the camera phone..

i would like to see the quality of any picture taken from the camera

Most camera phones suck.. the t637 camera quality is even worse than most.

ps. Got a purolator pick up slip. I am assuming it's my t637!

[c001m4n]

Wow 76thousand views, that has to be a record. Thaks for all the great info gang. I've been with rogers for 4 years and called up them up, this is what we got.

Free SE t637, 1 year free service, 700 weekday min, unlim eve and weekend 6pm-8am, (free call display, voicemail, call waiting, and 75 text for 2 months) free shipping and $35 activation fee wavied. 3 year contract.

They would not give me the mp3 player unless I spent $50 on a phone but don't care. The great thing is they gave my wife who has never been a rogers customer the exact same deal :D

The se t637 phones are sweet, I can't believe how small they are.

Sweet deal. How did you get them to give your wife the same deal being a new customer?

[Ice]

Yes.

Have you (all) heard of Howardforums . com ? That is where the experts are.

Who's to say there aren't any experts here? :D

[Ice]

Wow 76thousand views, that has to be a record.

...NOPE! Sorry, visit the Pepsi iPod thread:
571,172 views
13,273 replies... :D

[aku]

that free year of service that you receive from Rogers, is it the 3rd year of the contract or the first?

[aku]

Also, can anyone tell me what the Customers Relations # is? Thanks.

[amorak]

This thread is HUGE! :eek:

I have tried sifting through it for plan numbers to mention, but with all the different numbers and plans people are throwing around, it's hopeless! Combine that with the fact that this thread is over 2 months old and, well... :eek:

Can anyone post as much info as they can about what the best plan is currently to get from Rogers as a currenty customer? My mum has been with them for six years, and her last two year contract just expired. I'd like to get as good as much as I can from these stingy bastards, including a new phone ;)

Where do I start? I assume I call them and tell them we've been with you for X number of years and are thinknig of switching to telus because of their current offer, Y, what can you offer to keep me ?

[jay_bionic]

This thread is HUGE! :eek:

I have tried sifting through it for plan numbers to mention, but with all the different numbers and plans people are throwing around, it's hopeless! Combine that with the fact that this thread is over 2 months old and, well... :eek:

Can anyone post as much info as they can about what the best plan is currently to get from Rogers as a currenty customer? My mum has been with them for six years, and her last two year contract just expired. I'd like to get as good as much as I can from these stingy bastards, including a new phone ;)

Where do I start? I assume I call them and tell them we've been with you for X number of years and are thinknig of switching to telus because of their current offer, Y, what can you offer to keep me ?
I have four accounts with Rogers and I just got two of them changed to the Telus offer. I'm getting 700 day time minutes, free evenings and weekends from 6 pm, thats right, 6 pm, and free voicemail. I don't have to pay anything for the first year except for the system access fee, 911, and taxes. On my other two lines I have 200 day time minutes, free evenings and weekends from 6 pm, voice mail, caller id, rogers to rogers calling. This is all for $36 (including the system access fee and taxes). I've only been with Rogers for almost 3 years and this is what I got. ALWAYS ask for Customer Relations and if it doesn't work the first time, try another time. You may have to try 2-3 times to get a good offer but hey, you're not losing anything.

[Ice]

This thread is HUGE! :eek:

I still challenge you to the Pepsi iPod thread (which should just about be coming to the end of it's life) @ 13,403 replies and 577,167 views. That my friend is 894 pages!! :D

Anyways, to get Customer Relations (ie. Cancellations Dept)... call into the main customer service line (eg. 611) and choose options 4, then 3 for cancellations. Or, just ask for them.

The only "one plan" for everybody is their Max Air plan for existing customers just off contract, and also +50 minutes should u sign a 3yr contract. Otherwise, everybody is different depending on how much they spend/use their phone. Call in, and see what you can get. A few options people have been sucessful with are: free/discounted phone, free voicemail, $5 credit, unlimited nights/weekends starting at 6, and no activation fee.

Be nice to them, and if they're not nice to you, hang up and call back! :)

[Hardtarget]

I'm trying to figure out if this is a good deal or not. My current Nokia 3595 has a couple of Keys that have stopped working. So the guys at customer relations said (on the basis of a 2 year contract renewal, which i'm ok with)

I could get the Samsung X426 for 50 + shipping
or I could get the Samsung E316 for 200 + shipping

I'm not sure what to do.

[deal_seeker]

I'm getting 700 day time minutes, free evenings and weekends from 6 pm, thats right, 6 pm, and free voicemail. I don't have to pay anything for the first year except for the system access fee, 911, and taxes.

are you on a contract though?

[mrken]

I'm trying to figure out if this is a good deal or not. My current Nokia 3595 has a couple of Keys that have stopped working. So the guys at customer relations said (on the basis of a 2 year contract renewal, which i'm ok with)

I could get the Samsung X426 for 50 + shipping
or I could get the Samsung E316 for 200 + shipping

I'm not sure what to do.
Are the keys "stuck"? Because mine is also stuck with "2".
Do you have a contract with them? I assume that it is almost a year...

Did they offer a Nokia 3220? I love the battery life of my Nokia...

[aku]

Can you switch your plan after the first year?

[Hardtarget]

Are the keys "stuck"? Because mine is also stuck with "2".
Do you have a contract with them? I assume that it is almost a year...

Did they offer a Nokia 3220? I love the battery life of my Nokia...


no it's not stuck, the key just flat out doesnt' work anymore. it's really really weird.

they offered me anythign i wanted really at a "discount" i just decided to try a flip phone this time around and not have to worry about locking the keys, etc...

I'm still not sure what I'm gona do. Apparently there are no refurbished phones at all right now.

[Ice]

As stupid as it sounds, I still have the tendency to keygaurd my flip phone because I press the external buttons sometimes.

[ParkIro]

I've called rogers a few times before and each rep I talked to gave me a slightly better offer. The last one was somehow trying to rip me off though.
Here's what I got:
- Motorola V551 for a total of $162.5 (including taxes)
(250 * 1.15) - $50 MIR - $75 credit (for already being a rogers cust)
- 3 yr contract (1st yr free)
- $50 month plan for the 1st yr with option to downgrade anytime
Includes 700 mins, unlim eve/wken starting @ 6pm
- Free vmail for 1st 2mths
- Free mp3 player
- Admin/Shipping fees waived
Purolator - 7-10days

I was also supposed to get Free caller id for the duration of my contract when i talked to the previous cust. reps but the last one took it off and wouldn't budge.

One advice when calling is to:
Get the cust. rep's name and a ticket # which would relate to the deal the rep offered you. You can try calling again later, and then try to get an even better deal but if there are discrepancies, you can refer to the ticket # and the rep will have to honour it (most of the time)

[Ice]

As far as I know any "tickets" logged in their system is linked to your account. This way they can see all items related to your account when they talk to you.

If one rep offers you something and it's noted in the system, the next rep may offer you something else (which seems to be your case). If they offer you a different package without caller ID (for example), they're not obliged to give it to you because it's a different package. Also, are you absolutely sure you get unlimited evenings/weekends with the 700 minutes? I'd call and just double check this. :cool:

[aku]

As stupid as it sounds, I still have the tendency to keygaurd my flip phone because I press the external buttons sometimes.

That just made me laugh, 'til I read the 2nd part. It's true though, some phones have those WAP buttons on the side and I've accidently had it turn on and then get billed for it. So yeah, keylock on even flip phones is a must