[Merged] Hot deal for Rogers Wireless Customers

[kqc]

care to provide us with the site for this free debranding?

You can debrand w810 with the combination of Phone XS and Far manager + SE Plug-in. It is a bit complicated but only takes like 15 min. If you are lazy, you can just use Phone XS to debrand w810 which is simple but can take 5 hrs (Brute force).

Google it and you will find more instructions.

[longd]

Yeah that's what i'm going to end up doing. Thanks!

don't change it, keep your old plan and get a new # on the new plan that you have...

your plan is $23/mth included vm and id,

new family plan at least $78/mth 500mins weekday evening & weeknight 6pm-8am, but you'lll get free incoming calls, +$10 for vm & id
total is $78+$10+$10+$6.95+$6.95+$0.5+$0.5

[810vf]

Ok called rogers and got the new treo 680 for like $206.48 minus all rebates instant and mailing etc....blahblah

upgraded my plan to the following

$20/month

250 minutes datetime usage
Overages @ 0.25
Unlimited Evenings weekends after 6PM to 8am
Free Caller ID
Free Rogers 2 Rogers
100 minutes Long Distance Canada
Overages @ 0.30
$5 Voicemail
.50 for 911
$6.95 System access fee


TOTAL with tax $36.99

[bubble.tea]

....
5% loyalty Discount
15% MSF discount <-- -- No clue but i'll take it!
....

driving an acura and you're a penny pincher on your plan eh? :D

5% is meh.
15% is MonthlyServiceFee....is that the entire bill? or the SAF?

[TRK9]

driving an acura and you're a penny pincher on your plan eh? :D

5% is meh.
15% is MonthlyServiceFee....is that the entire bill? or the SAF?

Can you blame the guy, the TL takes premium gas so Rogers is helping us offset the extra premium price for 91+ octane. :cheesygri Besides, I had to penny pinch on my plan too...

[bubble.tea]

Can you blame the guy, the TL takes premium gas so Rogers is helping us offset the extra premium price for 91+ octane. :cheesygri Besides, I had to penny pinch on my plan too...

lmao. RESPEK (from Ali G).

[Acuratl]

lmao. RESPEK (from Ali G).

LOL, the TL has been sold and we have upgraded to a Mercedes E350 :) THATS why im penny pinching hahahaha, to be truthfull its my dads ride :/

Anyways...the 15% is off the ENTIRE BILL, its a loyalty discount, i have been with rogers since 2003 and i just talked nicely to the lady on the phone (regular, not CxR's) And she offered me the 15% off on ONE LINE.....

call a few weeks later and request it for all 4 lines, and bam...done

[Acuratl]

heres my plan (probably one of the best here)...


My Current Price Plan
250/Unlimited Eve/Wkds Plan - $25.00

* 250 Weekday Minutes


Additional Services

* Detailed Billing
* Network Features *
* 30 Sent/Unlim Received Text - To be removed on 28/02/2007


Additional Charges**

* System Access Fee - $6.95 - Monthly - What is this?
* 911 Emergency Svc Access Fee - $0.50 - Monthly


Discount(s)

* Better Choice Bundles 5% Disc
* Digital Call Display Credit - To be removed on 29/06/2009
* Monthly Plan Credit - To be removed on 30/06/2009
* Rogers to Rogers 3yr Bonus - To be removed on 31/05/2009
* Loyalty 15% discount on MSF - To be removed on 19/02/2008
* Loyalty Voicemail Discount - To be removed on 31/05/2007


My Current Wireless Essentials


* Rogers to Rogers Calling
* Voicemail
* $3 Text Messaging Plan - To be removed on 28/02/2007


Things to note, i removed the 3$ TEXT and opted for unlimited text's for 10 dollars minus a 5 dollar credit for the duration of my contract, and a 5$ 2mb data plan for my crackberry :X

[bubble.tea]

.... to be truthful its my dads ride :/
....
really? I couldn't have guessed.

heres my plan (probably one of the best here)...
.....
From the sounds of it you're just the Wireless spokesperson for your family. So it's your Parents account, and you just talk the talk...either way., kudos for hookin' up your family (friends., whatever).

Your plan is not that bad., but there're others that are better...not many...but there are. Take my disciple for ex Simms lolz. That Bastard!!! :D :cheesygri

[Acuratl]

lol i think SIMMS sweet talks his CxR's...in a manner that is somehow perverse...only way he gets his plans!!...especially if they are Male CxR's...mwahhahaha JK simms! we all luv ya!

[bmw_xperience]

nah that ain't the best plan.. the good ones are the corporate ones

example ([University] professor plan):

$18.00
200 daytime
unlim starting at 8 + weekends
free caller id
free enhanced vm
per sec billing (soooo key)
Cdn corporate LD plan (15 cents a min) not that great a deal

[bubble.tea]

...mwahhahaha JK simms! we all luv ya!

huh? I don't love him. That's...INSANE.

NEWAY., yeah corporate plans are no where NEAR retention plans....EXCEPT Tier AA and A ones :D


oh yeah., per sec is VERY tight also :) They're great mind you (in retrospect) for small useage people., because far as I know the MAJORITY of corp plans are the 200min variety. WHo the HELL doesn't use up more than that daytime???

[Mad.Whack]

heres my plan (probably one of the best here)...


My Current Price Plan
250/Unlimited Eve/Wkds Plan - $25.00

* 250 Weekday Minutes


Additional Services

* Detailed Billing
* Network Features *
* 30 Sent/Unlim Received Text - To be removed on 28/02/2007


Additional Charges**

* System Access Fee - $6.95 - Monthly - What is this?
* 911 Emergency Svc Access Fee - $0.50 - Monthly


Discount(s)

* Better Choice Bundles 5% Disc
* Digital Call Display Credit - To be removed on 29/06/2009
* Monthly Plan Credit - To be removed on 30/06/2009
* Rogers to Rogers 3yr Bonus - To be removed on 31/05/2009
* Loyalty 15% discount on MSF - To be removed on 19/02/2008
* Loyalty Voicemail Discount - To be removed on 31/05/2007


My Current Wireless Essentials


* Rogers to Rogers Calling
* Voicemail
* $3 Text Messaging Plan - To be removed on 28/02/2007


Things to note, i removed the 3$ TEXT and opted for unlimited text's for 10 dollars minus a 5 dollar credit for the duration of my contract, and a 5$ 2mb data plan for my crackberry :X

So how much are you paying?
I have a pretty similar plan but my credits don't expire :p

[Gordeesh]

Things to note, i removed the 3$ TEXT and opted for unlimited text's for 10 dollars minus a 5 dollar credit for the duration of my contract, and a 5$ 2mb data plan for my crackberry :X

I'd check with Rogers about the $5 2mb data plan. High probability its NOT compatible with Blackberries.

[CHINAdeals]

I'd check with Rogers about the $5 2mb data plan. High probability its NOT compatible with Blackberries.

o really.

can anyone confirm this?? !!??

[bubble.tea]

....I have a pretty similar plan but my credits don't expire :p

OUCH...Not much for being humble eh?

[Acuratl]

So how much are you paying?
I have a pretty similar plan but my credits don't expire :p


LOL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

heh, i asked the retentions lady and she said i would probably be able to get them extended if i call back later ;)

[a_y3n]

Okay, so we finally got this plan for my b/f (I posted it a while back)

3 months unlimited calling
unlimited evening and weekends from 6
250 minutes daytime
caller id
free Rogers to Rogers
100 LD min
3 years contract
all for $20

He also got the sony ericsson w810i for $50 with no activation fee.

[Mad.Whack]

LOL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

heh, i asked the retentions lady and she said i would probably be able to get them extended if i call back later ;)

Definitely doable. I wasn't hating I was just annoyed you didn't post what you end up paying....... BTW HOW MUCH PER MONTH DAMMIT!!

Btw my next goal is to swap Unlimited R2R for Unlimited Network Calling

[bubble.tea]

Definitely doable. I wasn't hating I was just annoyed you didn't post what you end up paying....... BTW HOW MUCH PER MONTH DAMMIT!!

Btw my next goal is to swap Unlimited R2R for Unlimited Network Calling

why not just renew and get 6months FOS?

[a_y3n]

Definitely doable. I wasn't hating I was just annoyed you didn't post what you end up paying....... BTW HOW MUCH PER MONTH DAMMIT!!

Btw my next goal is to swap Unlimited R2R for Unlimited Network Calling


Did he say it was $25 per month????

[Acuratl]

Did he say it was $25 per month????

yes :) thanks for the keen readers, i said 25/mo and yes i pay the stupid fees :(

[bubble.tea]

.... the stupid fees :(

lmao...hey I actually like this phrase.

From now on., Just list your plan with "the stupid fees" which include SAF/Taxes/911 :D

big-ups.

[SV_Trinity]

... and a 5$ 2mb data plan for my crackberry :X

Where do you find the Blackberry plan for $5 ??????

[Gordeesh]

o really.

can anyone confirm this?? !!??

1) Blackberry Data is $45 for 2mb (double data promo, otherwise $40 for 1mb) Highly doubt that a retention service will have something that cheap.

2) Blackberry Data is billed differently from the $5 2mb deal. They are different APN's. If you have a blackberry with a blackberry plan, and take your SIM out of your handset and into a regular phone, browsing will bill you at the pay-per-use rates, and not deducted from your blackberry data. Therefore, the $5 2mb plan IS NOT FOR BLACKBERRIES!

I love Google :)

[CHINAdeals]

1) Blackberry Data is $45 for 2mb (double data promo, otherwise $40 for 1mb) Highly doubt that a retention service will have something that cheap.

2) Blackberry Data is billed differently from the $5 2mb deal. They are different APN's. If you have a blackberry with a blackberry plan, and take your SIM out of your handset and into a regular phone, browsing will bill you at the pay-per-use rates, and not deducted from your blackberry data. Therefore, the $5 2mb plan IS NOT FOR BLACKBERRIES!

I love Google :)

thanks for finding that out.

to sum it up ..yah again.the 2mb plan WONT work for blackberries. (if i check my email ..and i dont' have a 'blackberry plan') like you said its a pay per use and i't'll be madd expensive.

shoot..i think i might just settle with a k790a if that's the case.

[Acuratl]

thanks for finding that out.

to sum it up ..yah again.the 2mb plan WONT work for blackberries. (if i check my email ..and i dont' have a 'blackberry plan') like you said its a pay per use and i't'll be madd expensive.

shoot..i think i might just settle with a k790a if that's the case.


crap guys....CRAP...that being said, the pearl is much better than the K790a...

[HowEver]

Based on what criteria? That it's not a Blackberry? Neither is a shoe but I wouldn't make too many calls on it.


crap guys....CRAP...that being said, the pearl is much better than the K790a...

[Acuratl]

Based on what criteria? That it's not a Blackberry? Neither is a shoe but I wouldn't make too many calls on it.

ahh a sony fanboy..hows the ps3 doin? ;)

[CHINAdeals]

ahh a sony fanboy..hows the ps3 doin? ;)

regardless.

why do you think the pearl > k790a?

i really would like a Blackberry over the k790a BUT if that 2mb data plan for 5 bucks doesn't work for it, theres really no diff in terms of 'features' for the phone then.

the camera is worse.

and sony's os isn't too bad at all..

Anyways I just really want to know your reasoning b/c I will be getting either one of these phones soon anyways

[TmaX]

K790a > BB Pearl

[stratux]

Hi I want to get the same deals as the ones you guys are getting for retentions. I was thinking right now I dont have a phone. Should I sign up for the $23 corporate plan what I am eligible for. Or should I sign up for some crappy regular Rogers plan and reneogiate that?

[dealgini]

lmao...hey I actually like this phrase.

From now on., Just list your plan with "the stupid fees" which include SAF/Taxes/911 :D

big-ups.


I second bubble's motion. I think we should come up with an acronym for it. What about SF or TSF? :lol:

[Acuratl]

regardless.

why do you think the pearl > k790a?

i really would like a Blackberry over the k790a BUT if that 2mb data plan for 5 bucks doesn't work for it, theres really no diff in terms of 'features' for the phone then.

the camera is worse.

and sony's os isn't too bad at all..

Anyways I just really want to know your reasoning b/c I will be getting either one of these phones soon anyways


china the pearl's unique design always draws Oooos and Ahhhs whenever i show it to my friends. A few features i really could not live without are the built in maps, so without a GPS receiver you can get directions to anywhere in the world!

Secondly the voice dialing feature is really really really cool, you just put in the name of your contact in the address book, then for example, when prompted to you can say " call Sam " and it will call that person, no pre-programming needed.

Thirdly the pearl can be had for under 240 on ebay locked to rogers, these phones are REALLY REALLY hard to get on a good deal from rogers on a 3yr even via retentions, the K790 is rather easy to, since its a crappy phone and rogers wont lose much money on it...!

[CHINAdeals]

china the pearl's unique design always draws Oooos and Ahhhs whenever i show it to my friends. A few features i really could not live without are the built in maps, so without a GPS receiver you can get directions to anywhere in the world!

Secondly the voice dialing feature is really really really cool, you just put in the name of your contact in the address book, then for example, when prompted to you can say " call Sam " and it will call that person, no pre-programming needed.

Thirdly the pearl can be had for under 240 on ebay locked to rogers, these phones are REALLY REALLY hard to get on a good deal from rogers on a 3yr even via retentions, the K790 is rather easy to, since its a crappy phone and rogers wont lose much money on it...!

so what makes the k790 such a 'crappy' phone?

and built in maps..no gps though right? (not that the k790a has it either)

and the camera is not nearly as good (right?)

thanks for your input.

[Acuratl]

so what makes the k790 such a 'crappy' phone?

and built in maps..no gps though right? (not that the k790a has it either)

and the camera is not nearly as good (right?)

thanks for your input.


just not a huge fan of bricky phones IMO

[weedb0y]

I agree that Pearl is better than the k790a in looks department. I hate the way K790a curves at the back. It should've been along the lines of t637 from the back..

Pearl is different. You cant get it on retentions so its bit more rarer and wont be $50 on retention few months from now.

[bmw_xperience]

I also agree that the pearl is the better phone.

Crappy for SE phones is right... I had 3 of them and all of which did not last a year of my usage. I hate SE phones.

[HowEver]

Have you ever held a K790A? Used one? I guess not.

btw I'm not at all a Sony Ericsson fanboy. I prefer Nokias. And have never used that PS3 or whatever you refer to.

The K790A has voice dialing which is just as easy, if you need something easy, and has a cool "magic word" feature.

Is that all you've got?

These are different phones with different features. But a bit of education goes a long way.

And now, back to Rogers' retention deals...


china the pearl's unique design always draws Oooos and Ahhhs whenever i show it to my friends. A few features i really could not live without are the built in maps, so without a GPS receiver you can get directions to anywhere in the world!

Secondly the voice dialing feature is really really really cool, you just put in the name of your contact in the address book, then for example, when prompted to you can say " call Sam " and it will call that person, no pre-programming needed.

Thirdly the pearl can be had for under 240 on ebay locked to rogers, these phones are REALLY REALLY hard to get on a good deal from rogers on a 3yr even via retentions, the K790 is rather easy to, since its a crappy phone and rogers wont lose much money on it...!

[djgee]

Hi, everyone. This is my first post on here but have perused RFD for a few months now. My Rogers wireless plan is:

My Current Price Plan

250/Unlimited Eve/Wkds Plan - $25.00
250 Weekday Minutes
25 Anytime Minutes


Additional Services
Detailed Billing
Network Features *
125 Sent/Unlim Received Text


Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?


Discount(s)
Rogers Wireless Ambassador 20%
Blackberry Discount 50% - To be removed on 29/04/2007
Digital Call Display Credit - To be removed on 29/01/2010
Monthly Plan Credit
Rogers to Rogers 3yr Bonus - To be removed on 29/01/2010


My Current Wireless Essentials


Blackberry Service Package MSF
Rogers to Rogers Calling
$12 Communicate Value Pack

To be more granular, the details are:

$25.00/mth

- 250 mins
- e/w starting at 6:00p-8:00a
- CF/CW
- R2R
- 100 mins CDN LD
- $10 monthly plan credit
- 20% ambassador discount

I've added the $12 Value Pack (CID, EVM, 125 TXT) and the $40 BB data plan.

So...

$25*0.8(20% ambassador disc)=$20-$10(monthly plan credit)=$10
+$12 (Value Pack)= $22
+$40 (BB data) = $62
+SAF, 911 and taxes = $79.17

[CHINAdeals]

Hi, everyone. This is my first post on here but have perused RFD for a few months now. My Rogers wireless plan is:

My Current Price Plan

250/Unlimited Eve/Wkds Plan - $25.00
250 Weekday Minutes
25 Anytime Minutes


Additional Services
Detailed Billing
Network Features *
125 Sent/Unlim Received Text


Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?


Discount(s)
Rogers Wireless Ambassador 20%
Blackberry Discount 50% - To be removed on 29/04/2007
Digital Call Display Credit - To be removed on 29/01/2010
Monthly Plan Credit
Rogers to Rogers 3yr Bonus - To be removed on 29/01/2010


My Current Wireless Essentials


Blackberry Service Package MSF
Rogers to Rogers Calling
$12 Communicate Value Pack

To be more granular, the details are:

$25.00/mth

- 250 mins
- e/w starting at 6:00p-8:00a
- CF/CW
- R2R
- 100 mins CDN LD
- $10 monthly plan credit
- 20% ambassador discount

I've added the $12 Value Pack (CID, EVM, 125 TXT) and the $40 BB data plan.

So...

$25*0.8(20% ambassador disc)=$20-$10(monthly plan credit)=$10
+$12 (Value Pack)= $22
+$40 (BB data) = $62
+SAF, 911 and taxes = $79.17

what a first post :)

that's one price bill but i guess..with a Blackberry's your'e asking for it

[MACMAC]

Ok, I need some advice from you PRO's so that I don't screw this up ;)

I've been with Roger's since 1999, and I have two lines.

The contract for line A expired December 16th, Line B either also expired Dec.16 or is expiring March 28th(What should I be looking at DateEffective or ActivationDate?).

Both lines have the same mediocre plan:

200 Anytime Plan - $20.00
25 Sent/Unlim Received Text
Partial Detail Billing
Navigate Mobile Internet
$7 Essential Value Pack (with Call Display)
911+SAF

So the bills are around $75 per month tax-in.

Now I want to get a (Much) better plan for Line A and cancel Line B.

I also want to do a HUP for a BB Pearl, which I haven't done since Dec. 2004, so I should have spent ~$2700 since then.

Is there anyway I can use my Line B as leverage to get the best possible plan for Line A? ie: tease them with the possibility of signing a new contract for Line B later on, but actually cancelling it anyways?


Sorry for the length, just didn't want to leave out anything!


Thanks for any help!! :D

[charliebrown]

Hi, everyone. This is my first post on here but have perused RFD for a few months now. My Rogers wireless plan is:

My Current Price Plan

Discount(s)
Rogers Wireless Ambassador 20%
Blackberry Discount 50% - To be removed on 29/04/2007
Digital Call Display Credit - To be removed on 29/01/2010
Monthly Plan Credit
Rogers to Rogers 3yr Bonus - To be removed on 29/01/2010




what's the ambassador discount???

[bubble.tea]

what's the ambassador discount???

It's for the Diplomatic Commission :D

[weedb0y]

Have you ever held a K790A? Used one? I guess not.

btw I'm not at all a Sony Ericsson fanboy. I prefer Nokias. And have never used that PS3 or whatever you refer to.

The K790A has voice dialing which is just as easy, if you need something easy, and has a cool "magic word" feature.

Is that all you've got?

These are different phones with different features. But a bit of education goes a long way.

And now, back to Rogers' retention deals...

I have and I also tried the Pearl. Pearl is different class. k790 is a typical SE phone. Nothing extra-ordinary but that doesnt mean its bad, its just that I'll probably HUP for $50 in few months.

I can't dare to think to get Pearl for $50 in few months

[weedb0y]

Ok, I need some advice from you PRO's so that I don't screw this up ;)

I've been with Roger's since 1999, and I have two lines.

The contract for line A expired December 16th, Line B either also expired Dec.16 or is expiring March 28th(What should I be looking at DateEffective or ActivationDate?).

Both lines have the same mediocre plan:

200 Anytime Plan - $20.00
25 Sent/Unlim Received Text
Partial Detail Billing
Navigate Mobile Internet
$7 Essential Value Pack (with Call Display)
911+SAF

So the bills are around $75 per month tax-in.

Now I want to get a (Much) better plan for Line A and cancel Line B.

I also want to do a HUP for a BB Pearl, which I haven't done since Dec. 2004, so I should have spent ~$2700 since then.

Is there anyway I can use my Line B as leverage to get the best possible plan for Line A? ie: tease them with the possibility of signing a new contract for Line B later on, but actually cancelling it anyways?


Sorry for the length, just didn't want to leave out anything!


Thanks for any help!! :D

I would advice to wait just few weeks till Number portability kicks in! Fingers crossed for some amazing deals!

[Acuratl]

I would advice to wait just few weeks till Number portability kicks in! Fingers crossed for some amazing deals!


that would be awesome

[mouse123]

My mom negotiated a new plan, seeing as our contract ran out in November.
This is what she got, its a 3 year contract:
We had a $35 family plan previously. This was split into two separate plans both at $20/month, but theres a $5 rebate on one of them, so in total it is still $35/month (not including SAF, taxes etc...)
* 250 min week day per phone
* Unlimited evening and weekend after 8pm until 7 am
* Free call display
* Roger to Roger (all Rogers customers) Calls
* Free Voice mail for one year
* System Access Fee Rebate for each phone for one year
* hardware upgrade to Nokia 6085 and Samsung P207

How is the plan? Is there something we could have done better with?

[TmaX]

K790a > BB Pearl

LOL at the people posting that the BB Pearl is better than the K790a.
I have personally used both phones and will hands down give it to the K790a.
The Pearl is a nice try by blackberry but it has nowhere near the amount of features that the K790a has not to mention a 3.2 MP Camera w/ a Xenon Flash.

You can pick up a BB Pearl for cheaper than a SE K790a right now anyways.

[TRK9]

what's the ambassador discount???

It was a discount introduced in late 2000 that let Rogers employees give their friends and family 20% off their Rogers AT&T Wireless (that's what it was called then) bill. It was awesome back then, it used to be 20% off the whole bill, but about 4 years ago they killed it and 2 years ago they decided they'd just make it 20% off the plan MSF for those grandfathered on that program.

I gave that discount to so many people I knew...

[Acuratl]

LOL at the people posting that the BB Pearl is better than the K790a.
I have personally used both phones and will hands down give it to the K790a.
The Pearl is a nice try by blackberry but it has nowhere near the amount of features that the K790a has not to mention a 3.2 MP Camera w/ a Xenon Flash.

You can pick up a BB Pearl for cheaper than a SE K790a right now anyways.


what features are you talking about? i'd say that the map feature and the voice dialing match the 3.2MP camera...plus the blackberry has a great calendar/agenda system and countless other business applications! please back up your accusations buddy

[ShaTR]

I don't understand how you people are arguing over which of these 2 phones are better. They have COMPLETLY different uses, purposes, and are suited for different kind of users. It's like arguing how apples are better than oranges. pointless!

simply put, if you want the maps and voice dialing, get the pearl. if you want the camera, get the K790a.

[felix]

What's the best flip phone choices right now? I don't see much selection on Rogers website .. even for the past year the most popular ones seemed to be the RAZR and KRZR, both of which have the touch buttons not everyone likes.

[ShaTR]

What's the best flip phone choices right now? I don't see much selection on Rogers website .. even for the past year the most popular ones seemed to be the RAZR and KRZR, both of which have the touch buttons not everyone likes.

there's the SE w300i seems to be pretty hot. the nokia 6133 looks to have some good specs. or a v360 which is a pretty good value for what you get. just my humble opinion. what features are important to you??

[Acuratl]

i agree with ya completely shat, just saying that overall the pearl is likely better, i mean if you want a phone with a camera, IMO it should either be 1.3MP, for non processing prints, or above 5-6MP so you can actually process the prints. like 3.2 is hardly usable for getting prints done...more like sending to friends, which 1.3 can do fine!

[ShaTR]

i agree with ya completely shat, just saying that overall the pearl is likely better, i mean if you want a phone with a camera, IMO it should either be 1.3MP, for non processing prints, or above 5-6MP so you can actually process the prints. like 3.2 is hardly usable for getting prints done...more like sending to friends, which 1.3 can do fine!

MP is not the issue. the lens and autofocus makes the sony camera far supirior to the pearls phone. with the pearl, you'll get the obvious "taken with a camera phone" kinda pictures. with the sony, it'll be like you took the pics with a real digicam.

[JustinZ]

the pearl has the shittiest music player ever made - not to mention it doesn't even have a2dp support so it wont work with stereo bluetooth headsets / speakers

and if you're not going to get a blackberry plan - there is absolutely no point in getting one anyway

blackberries only shine in the corporate environment where all your co workers have one and you're all connected to the same BB server sending messages back and forth all day ( and even then the Pearl has a akward keyboard that is pretty crappy to the rest of the qwerty BB models)

The k790a has a higher res screen than the Pearl (what smart phone comes with a lower than QVGA screen nowadays lol) and it also has mapping software available, where youll be able to see more of the map at a time anyway.

now the k790 camera is by far the best camera phone in North America - to the point that most of the time it can be passed off as a real camera pictures .


the Pearl is a good phone, but with ****ing Rogers charging so much for data, unless youre a huge baller and don't mind ridiculous phone bills every month most of it's 'features' are useless

[Mendes]

if I have a family plan with say 3 lines that has a 150 mins pooled.

would i be able to switch them to the plan in post 1(250mins, eve/we, cid, vm, 100 cdn long dist) if I call up retentions? and hopefully shoot for rogers to rogers?

is this realistic?

[jay_bionic]

the pearl has the shittiest music player ever made - not to mention it doesn't even have a2dp support so it wont work with stereo bluetooth headsets / speakers

and if you're not going to get a blackberry plan - there is absolutely no point in getting one anyway

blackberries only shine in the corporate environment where all your co workers have one and you're all connected to the same BB server sending messages back and forth all day ( and even then the Pearl has a akward keyboard that is pretty crappy to the rest of the qwerty BB models)

The k790a has a higher res screen than the Pearl (what smart phone comes with a lower than QVGA screen nowadays lol) and it also has mapping software available, where youll be able to see more of the map at a time anyway.

now the k790 camera is by far the best camera phone in North America - to the point that most of the time it can be passed off as a real camera pictures .


the Pearl is a good phone, but with ****ing Rogers charging so much for data, unless youre a huge baller and don't mind ridiculous phone bills every month most of it's 'features' are useless

Since you know so much about phones, I would like your feedback on two phones. Right now I am debating over a k790 or LG chocolate phone. Which one would you go for? Never mind about my needs, its just that I want to know which one is better. These are the prices for them:
k790 .....$149 ....2 yr
chocolate ....$79...2 yr

Thanks!

[Acuratl]

the pearl has the shittiest music player ever made - not to mention it doesn't even have a2dp support so it wont work with stereo bluetooth headsets / speakers

and if you're not going to get a blackberry plan - there is absolutely no point in getting one anyway

blackberries only shine in the corporate environment where all your co workers have one and you're all connected to the same BB server sending messages back and forth all day ( and even then the Pearl has a akward keyboard that is pretty crappy to the rest of the qwerty BB models)

The k790a has a higher res screen than the Pearl (what smart phone comes with a lower than QVGA screen nowadays lol) and it also has mapping software available, where youll be able to see more of the map at a time anyway.

now the k790 camera is by far the best camera phone in North America - to the point that most of the time it can be passed off as a real camera pictures .


the Pearl is a good phone, but with ****ing Rogers charging so much for data, unless youre a huge baller and don't mind ridiculous phone bills every month most of it's 'features' are useless


lol i thought you would heed more respect to a fellow AcuraTL owner...i guess not :(

[weedb0y]

MP is not the issue. the lens and autofocus makes the sony camera far supirior to the pearls phone. with the pearl, you'll get the obvious "taken with a camera phone" kinda pictures. with the sony, it'll be like you took the pics with a real digicam.

I have seen pics from a K790a and they still looked camera phone like. Alot better than other phones but still camera phoen since it lacks the real moving lens. If you watn a camera, buy a digi cam. Otherwise, its getting better but no replacement for the real thing.

[weedb0y]

the K790a has not to mention a 3.2 MP Camera w/ a Xenon Flash.

You can pick up a BB Pearl for cheaper than a SE K790a right now anyways.

Where? I see K790a's cheaper than BB on most b/s/t forums. Plus with most ppl getting cheaper on retention HUPs, I can imagine even lower prices. Retention doesn't give major discounts on BB's.

[CHINAdeals]

I have seen pics from a K790a and they still looked camera phone like. Alot better than other phones but still camera phoen since it lacks the real moving lens. If you watn a camera, buy a digi cam. Otherwise, its getting better but no replacement for the real thing.

I think it'd be pretty suitable for a p/s camera...good enough for me..since i'm no camera fanatic in anyway shape or form.and it'll be a great upgrade from my s710a

Since you know so much about phones, I would like your feedback on two phones. Right now I am debating over a k790 or LG chocolate phone. Which one would you go for? Never mind about my needs, its just that I want to know which one is better. These are the prices for them:
k790 .....$149 ....2 yr
chocolate ....$79...2 yr

Thanks!

I would take the k790 ANYDAY over the chocolate. the chocolate may 'look' nice to some people but functionailty wise and overall phone quality wise its pretty bad..it just got the 'looks' if anything..but really stay away from that phone..

k790..

[ShaTR]

I have seen pics from a K790a and they still looked camera phone like. Alot better than other phones but still camera phoen since it lacks the real moving lens. If you watn a camera, buy a digi cam. Otherwise, its getting better but no replacement for the real thing.

are you sure about that. it may not have optical zoom, but it is in fact an autofocus lens. for the casual picture taker, this is more than adequate for simple photo's for online/upload purposes, and even small prints.

Personally, i think it takes better pics than most compact 4mp camera's (although they may be slightly outdated). Lighting may be an issue since the flash is not as strong as a real digicam, but otherwise, its more than adequate. just my humble opinion.

Bottom line, its FAAAAAAR supirior to the pearls camera. And thats Fact. Still I don't see how you can compare the 2 phones. Aside from the 'phone' aspect, they are for users with completly different wants in the features department.

[weedb0y]

are you sure about that. it may not have optical zoom, but it is in fact an autofocus lens. for the casual picture taker, this is more than adequate for simple photo's for online/upload purposes, and even small prints.

Personally, i think it takes better pics than most compact 4mp camera's (although they may be slightly outdated). Lighting may be an issue since the flash is not as strong as a real digicam, but otherwise, its more than adequate. just my humble opinion.

Bottom line, its FAAAAAAR supirior to the pearls camera. And thats Fact. Still I don't see how you can compare the 2 phones. Aside from the 'phone' aspect, they are for users with completly different wants in the features department.


Yes, its not a moving lens. I chekced. Autofocus is based on AF light, which is great but honestly, I love my canons and pentax slr.. even 3.2 canon is 10x better than whats on this phone. Tried, tested.

None of the phones are real replacements yet.

[ShaTR]

:rolleyes:

[axc]

well this forum is huge and i don't want to go through the whole thing can someone please tell me if the retention plan is still available?

[Mad.Whack]

well this forum is huge and i don't want to go through the whole thing can someone please tell me if the retention plan is still available?

yes, see post 1 ;)

[bubble.tea]

yes, see post 1 ;)

lol...owned.

http://img.photobucket.com/albums/v283/petawawa/smilies/inout.gif

[Hellspawn]

WOW will this thread ever end LOL.

[Acuratl]

Yes, its not a moving lens. I chekced. Autofocus is based on AF light, which is great but honestly, I love my canons and pentax slr.. even 3.2 canon is 10x better than whats on this phone. Tried, tested.

None of the phones are real replacements yet.


agreeed with you weed 100%, i think shat is just trying to justify his purchase, LOL!!!!! there is NO replacement for a real camera yet in a cellphone, i too have seen the pics on the K790, sure there good, but do they look like they are off a celly, ya! and do they look similar to a 1.3MP phone pic, hell yea!

[fantom]

agreeed with you weed 100%, i think shat is just trying to justify his purchase, LOL!!!!! there is NO replacement for a real camera yet in a cellphone, i too have seen the pics on the K790, sure there good, but do they look like they are off a celly, ya! and do they look similar to a 1.3MP phone pic, hell yea!

wait til Samsung starts shipping F700... with 5MP camera ;) (iPhone, run, run fast!!)

[tigger03]

Has there been any new plans announced b/c of WNP?? My dad is cancelling his contract with crappy bell to switch over to Rogers. :twisted:

[ShaTR]

agreeed with you weed 100%, i think shat is just trying to justify his purchase, LOL!!!!! there is NO replacement for a real camera yet in a cellphone, i too have seen the pics on the K790, sure there good, but do they look like they are off a celly, ya! and do they look similar to a 1.3MP phone pic, hell yea!

I down own a K790, and if i did, i need not justify my purchase. no way to say with without sounding like a dick, but i got money. if i wanted a certain phone, id just buy it. but the bottom line is, AF and type of lens, (brand, cmos or ccd, etc etc), xeon flash, image stableizer, etc etc makes a world of difference in a camera phone. if you have seen pics from a K790, or even a w810, you would know what i mean. for pics for online sharing (facebook kinda stuff) it works just fine. and you can't tell me that the pearls camera is nearly as good.

furthermore, im not biging up the k790. my point, once again for you A.D.D kids, is merly that these phones cater to differtent types of users. you can't compare the two on even ground. thats all im saying.

[xtremedrunk]

Yes, its not a moving lens. I chekced. Autofocus is based on AF light, which is great but honestly, I love my canons and pentax slr.. even 3.2 canon is 10x better than whats on this phone. Tried, tested.

None of the phones are real replacements yet.


Someone correct me but the K750/W810 have autofocus but they do not have the autofocus light so it can't be just based on the AF light. And plus both the K750 and K790 external lens (that you can touch) may not move but you can see (or hear the click/see the image focus itself on screen) the lens behind that move if you look close enough.

I have a 3.2MP Canon and K790 and I do agree that the pics are much better on the Canon but its just a phone so you can't expect it to be perfect.

[Acuratl]

Someone correct me but the K750/W810 have autofocus but they do not have the autofocus light so it can't be just based on the AF light. And plus both the K750 and K790 external lens (that you can touch) may not move but you can see (or hear the click/see the image focus itself on screen) the lens behind that move if you look close enough.

I have a 3.2MP Canon and K790 and I do agree that the pics are much better on the Canon but its just a phone so you can't expect it to be perfect.


i think the debate was, is the K7's camera really THAT greater as compared to a 1.3MP, i mean all your doing is taking a pic and likely sending it to a friend?!?!

pear pic

http://images.tomshardware.com/2006/09/27/is_blackberry_pearl_a_little_gem_or_rough_diamond/bb_pearl_camera_image.jpg

[Acuratl]

lizzin up!

http://www.redflagdeals.com/forums/showthread.php?t=413594

plz help

[magicray]

Does anyone know of good plans for ppl who need more than 1000minutes a month? I have 5 cells and use about 4000 minutes a month all together.

any help would be appreciated!

[Mad.Whack]

Does anyone know of good plans for ppl who need more than 1000minutes a month? I have 5 cells and use about 4000 minutes a month all together.

any help would be appreciated!

Any unlimited evenings and weekend plan. Specify if it doesn't fit your needs............

[magicray]

Any unlimited evenings and weekend plan. Specify if it doesn't fit your needs............

4000 minutes does not include the weekends and after 6pm usage. It's not used at those times anytime, there usually used in the morning till afternoon.

[ShaTR]

4000 minutes does not include the weekends and after 6pm usage. It's not used at those times anytime, there usually used in the morning till afternoon.

well, u either need a 1000 min + unlimited incoming + Unlimited network calling plan. if thats not enough, use Vbuzzer for the longer calls.

or fork over for a city fido plan. although technically, they cannot be transfered anymore, but im sure there's ways around that.

[Acuratl]

well, u either need a 1000 min + unlimited incoming + Unlimited network calling plan. if thats not enough, use Vbuzzer for the longer calls.

or fork over for a city fido plan. although technically, they cannot be transfered anymore, but im sure there's ways around that.

yep lots of ways around it, but you gotto get the bills w/ the original owners name....

PS: shat - try to sell your sim cards on ebay, mine went for 7-10USD :)

[ShaTR]

yep lots of ways around it, but you gotto get the bills w/ the original owners name....

PS: shat - try to sell your sim cards on ebay, mine went for 7-10USD :)

meh, they sell on here just fine. ebay charges $1 for listing, another buck for final value fee, another buck for paypal fee. i'll just leave em on here. eventually, they will sell.

[eliteblaze]

so computer is down apparently?
Anyways quick question:

Right now my overages exceed my retention plan of $20+$5(LD)/month. Can I get the 700 with free caller/VM that I have now? for maybe $40/month?

[bubble.tea]

so computer is down apparently?
Anyways quick question:

Right now my overages exceed my retention plan of $20+$5(LD)/month. Can I get the 700 with free caller/VM that I have now? for maybe $40/month?

yes.

[k__dam]

Im currently on a month-to-month basis with rogers cuz my contract has expired (was on a 2-year contract). Question is, will they give me a retention play since im contract is up already?

[bubble.tea]

...Question is, will they give me a retention play since im contract is up already?

absolutely!!! Some would argue..you're in probably THE BEST predicament to be in to negotiate a Retention plan.

[k__dam]

jus called rentention and they offered me 2 deals;

1.
250 daytime mins
free evenings/weekend @ 6pm
Call ID/VM/125 sent txt msg
Roger-to-roger

for 37.45 + tax = 42.75

2.
250 daytime mins
free evenings/weekend @ 6pm
Call ID
Roger-to-roger

for 32.45 + tax = 36.99

What do you guys think??

My old plan was (corporate);

150daytime mins
free evenings/weekend @ 8pm
Call ID/VM/125 sent txt msg

for 37.45 + tax = 42.75


Yes they offered me a better package but im still not satisfied. Im gona call ina few hours to try to get unlimited incoming, unlimited network calling and more txt for free or better pricing. Will update soon.

[myapple]

jus called rentention and they offered me 2 deals;

1.
250 daytime mins
free evenings/weekend @ 6pm
Call ID/VM/125 sent txt msg
Roger-to-roger

for 37.45 + tax = 42.75
For this I think they are basically adding the $10 communicate plan (which will bring up the $25 early evenings plan to $35) and then adding a $5 credit (for the CID credit) which will bring it down to $30. Add SAF/911 and then u're at $37.45. This deal is ok...but I would definitely be interested to know if they are willing to add a bit more like u/l incoming.

One problem I see with this is that if they decide to raise their valuepack fees...u will end up paying more because u are only getting a $5 credit regardless of how much they raise their fees. Did anybody else notice the basic VM fee has increased from $5 to $6 recently?

[md2003]

Hi I cuurently have the following plan,

200 Wkday/UnlimitedEve/Wkends
CID/VM

And I am paying 30+6.95+0.50

I live in Hamilton and work in Mississauga. I get charged for LD. Also I want to get a BB pearl. PLease advice of any good plans and rebates for Pearl.

Thanks in advance.

[Acuratl]

Hi I cuurently have the following plan,

200 Wkday/UnlimitedEve/Wkends
CID/VM

And I am paying 30+6.95+0.50

I live in Hamilton and work in Mississauga. I get charged for LD. Also I want to get a BB pearl. PLease advice of any good plans and rebates for Pearl.

Thanks in advance.



hey pearl is a great phone, i have one. my advise would be to try and use as much effort to get a good plan, but you probably wont get pearl for less then 250 on a three year.
good luck

ps: i got mine on ebay 250 brand new on ebay

[md2003]

Did you get the unlocked perl w?out any contracts? also any idea if 1000 canadina ld is available?

Thx

[Acuratl]

Did you get the unlocked perl w?out any contracts? also any idea if 1000 canadina ld is available?

Thx


not unlocked but on rogers...not really a big deal, no contracts but im already into 1 year outta 3 of a pretty sweet contact i have so no need to update....1000LD should be 5/mo

[k__dam]

Called again and all they offered was 100min ld for free and free unlimited network calling for 3months for both plans described below. Asked to switch R2R for unlimited incoming but no luck. asked to switch the caller id credit and put it towards the unlimited txt but no luck. Will try again tomoro as i dont like my deal compared to other users. What im trying to get is;

$27.48 + tax (works out to $31.29/month)
Unlimited weeknights (from 6pm to 8am the following day)
Unlimited evenings and weekends
200 weekday minutes
Call display
Caller ID
Voicemail service
125 text messages (outgoing) and unlimited text messages (incoming)
100 Canadian long distance minutes per month.

cant remember who posted this but this is good for me:cheesygri


jus called rentention and they offered me 2 deals;

1.
250 daytime mins
free evenings/weekend @ 6pm
Call ID/VM/125 sent txt msg
Roger-to-roger

for 37.45 + tax = 42.75

2.
250 daytime mins
free evenings/weekend @ 6pm
Call ID
Roger-to-roger

for 32.45 + tax = 36.99

What do you guys think??

My old plan was (corporate);

150daytime mins
free evenings/weekend @ 8pm
Call ID/VM/125 sent txt msg

for 37.45 + tax = 42.75


Yes they offered me a better package but im still not satisfied. Im gona call ina few hours to try to get unlimited incoming, unlimited network calling and more txt for free or better pricing. Will update soon.

[myapple]

Called again and all they offered was 100min ld for free and free unlimited network calling for 3months for both plans described below. Asked to switch R2R for unlimited incoming but no luck. asked to switch the caller id credit and put it towards the unlimited txt but no luck. Will try again tomoro as i dont like my deal compared to other users. What im trying to get is;

$27.48 + tax (works out to $31.29/month)
Unlimited weeknights (from 6pm to 8am the following day)
Unlimited evenings and weekends
200 weekday minutes
Call display
Caller ID
Voicemail service
125 text messages (outgoing) and unlimited text messages (incoming)
100 Canadian long distance minutes per month.

cant remember who posted this but this is good for me:cheesygri
so u basically want what they already offered you, but for $10 less. well...good luck with that. Just don't expect to get something just because someone else supposedly did. Everybody's situation is different: tenure, spending, time left on contract, frequency of demands/requests, etc.

You can keep on trying, but do keep in mind they keep a detailed log of all calls and if u persistently ask for more and more, they might blacklist you and not give you any deals ever again.

[bowser33333]

my inlaws were given a cell phone. They live West of Sudbury along the Hwy 17 corridor. They are thinking of pay as you go unless obviously a cheap monthly plan makes more sense?

Who has the best pay as you go plan in that area or what would be a good cheap monthly plan for them that is currently being offered? Who should they go with Bell, Rogers, Persona, etc. They do not want to sign a contract since they have a phone. I know from personal experience that up in that area you can be in a town and make a local call but since the tower is far away you need to make a long distance call when it should be local.

They want to use it infrequently to make calls and receive calls and long distance the odd time. Extra features such as VM, call display, call ID, text messaging, Rogers-to-Rogers, etc are not required. obviously unlimited incomming is nice but not required if it comes at a costly premium.

[ShaTR]

my inlaws were given a cell phone. They live West of Sudbury along the Hwy 17 corridor. They are thinking of pay as you go unless obviously a cheap monthly plan makes more sense?

Who has the best pay as you go plan in that area or what would be a good cheap monthly plan for them that is currently being offered? Who should they go with Bell, Rogers, Persona, etc. They do not want to sign a contract since they have a phone. I know from personal experience that up in that area you can be in a town and make a local call but since the tower is far away you need to make a long distance call when it should be local.

They want to use it infrequently to make calls and receive calls and long distance the odd time. Extra features such as VM, call display, call ID, text messaging, Rogers-to-Rogers, etc are not required. obviously unlimited incomming is nice but not required if it comes at a costly premium.

since they can't get a retentions plan right away, and their spending will definatly be below $30 a month, just go pay-as-you-go.

pickup a rogers SIM (possibly from me :)) and a $100 pay-as-you-go voucher and ur good to go.

the $100 voucher doesn't expire for 1 year, and any of the paygo plans can be chosen.

[monkey_wrench61]

I'm currently with Telus, but want to port my number next week. I called Rogers and here's what I was offered.

$25/month
100 any time minutes
1000 Evening/Weekends after 8pm
Unlimited RtoR calling
or
$32/month
100 any time minutes
1000 Evening/Weekends after 6pm
Unlimited RtoR calling

First 3 months unlimited minutes, first 6 months half-price for both plans.

After 6 months, the Customer service rep said that I could switch to this Corporate plan

$30/month
250 any time minutes
Unlimited Evening/Weekends after 6pm
Unlimited RtoR calling
Call ID/Voicemail/125 sent text messages.

What do you guys think, considering I'm not even a Rogers customer yet?

My girlfriend has a similar Corporate Plan except she pays only $25/month and gets only 200 any time minutes - everything else is the same. She pays $25 for the plan and $10 Call ID/Voicemail/125 sent text messages then she receives a monthly $10 credit to cover the above expense. When I asked for this plan after 6 months, the rep said that when her contract expires next year, they're not going to continue giving her that credit. I wasn't sure if he was lying because he didn't want to offer me that plan.

Thanks.

[bubble.tea]

I'm currently with Telus, but want to port my number next week. I called Rogers and here's what I was offered.

$25/month
100 any time minutes
1000 Evening/Weekends after 8pm
Unlimited RtoR calling
or
$32/month
100 any time minutes
1000 Evening/Weekends after 8pm
Unlimited RtoR calling

First 3 months unlimited minutes, first 6 months half-price for both plans.

After 6 months, the Customer service rep said that I could switch to this Corporate plan

$30/month
250 any time minutes
Unlimited Evening/Weekends after 6pm
Unlimited RtoR calling
Call ID/Voicemail/125 sent text messages.

What do you guys think, considering I'm not even a Rogers customer yet?

My girlfriend has a similar Corporate Plan except she pays only $25/month and gets only 200 any time minutes - everything else is the same. She pays $25 for the plan and $10 Call ID/Voicemail/125 sent text messages then she receives a monthly $10 credit to cover the above expense. When I asked for this plan after 6 months, the rep said that when her contract expires next year, they're not going to continue giving her that credit. I wasn't sure if he was lying because he didn't want to offer me that plan.

Thanks.

WOW...as a NEW customer, and TELUS at that...I think you were QUITE fortunate in your offerings. I would've jumped.

[ExcelPremium]

Ok my plan sucks ass! LOL

250 anytime minutes
U/L Weekends/Evenings(starting at 6)
CID/VM + 75 text messages

for $45-47ish depending on if I go over text message(which I usually do) so thats like $55~ give or take.

I've been with rogers for the 2 yr's, I'm pretty sure my contract is about up. I was wondering what is the best plan I could get?

All I need is 200ish anytime, U/L Weekends/Evenings(starting at 6), 100ish text messages and Caller ID. The cheaper the better =)

I don't need anything else. Long Distance, Voice mail, data usage, and browsing the web.

Could someone recommend me a plan? So I know what to ask for when I call Rogers?

Thanks!

[myapple]

These are pretty standard features:

$20 for:
250 mins daytime (or 200mins if u sign less than a 3yr contract)
unlimited weekends/evenings at 8pm (+$5 for 6pm)
R2R
100LD
CID
VM (1 year only)

Alternatively, they will sometimes let you trade in your callerID credit of $5 towards the $10 communicate plan which includes CID/VM/125TXT.

Total will be about:
$42 with all fees if u go with 6pm early evenings + disc. communicate pkg.
$37 with all fees if u go with just disc. communicate pkg.
$31 with all fees if u go with just CID/VM(1yr).

[SV_Trinity]

250 daytime
Eve/Wkend 8 PM
CID
Unlimited Texting (sent)
1 MB Blackberry Data
$100 Blackberry Pearl
Waived activation
1 month free unlimited Data
3 year contract

$45 + fees + taxes

Not earth shattering, but not bad I guess.... I'm new to Blackberry. I can drop Data at any time if I find I don't use it enough.

[ExcelPremium]

Hmm myapple, Is there anything cheaper? I don't really need the LD or VM, but the Text/CID does sound interesting ;) nor do I need R2R =/

[ldrafter]

my inlaws were given a cell phone. They live West of Sudbury along the Hwy 17 corridor. They are thinking of pay as you go unless obviously a cheap monthly plan makes more sense?

Who has the best pay as you go plan in that area or what would be a good cheap monthly plan for them that is currently being offered? Who should they go with Bell, Rogers, Persona, etc. They do not want to sign a contract since they have a phone. I know from personal experience that up in that area you can be in a town and make a local call but since the tower is far away you need to make a long distance call when it should be local.

They want to use it infrequently to make calls and receive calls and long distance the odd time. Extra features such as VM, call display, call ID, text messaging, Rogers-to-Rogers, etc are not required. obviously unlimited incomming is nice but not required if it comes at a costly premium.

It all depends on the usage pattern but, for light users, the 7-11 Speakout prepaid service is the cheapest around. If they have a 7-11 close enough to them to buy a phone from and Rogers has coverage in that area (because Speakout runs on Rogers' network), that might be a viable option for them.

[findme]

I've been with Rogers for 17 months and was on a 3 year contract.
I just did a hardware upgrade and signed a new 3-year contract. Here's what I got:

Motorola KRZR
229.99 = Hardware Price on 3-year contract
-50.00 = Hardware Rebate
-50.00 = Account Credit
35.00 = Activation Fee
-35.00 = Credit: Activation Fee
129.99 = Total Price (+tax)

Monthly Plan:
200 Daytime Minutes
1000 Eve/Weekend (6PM)
Unlimited Incoming Calls
Unlimited Network Calling
100 Canadian Long Distance Minutes
Essential Value Pack: VM, CID, 125 Text
Name Display

42.00 = Monthly Plan
-5.00 = Monthly Plan Credit
-5.00 = Monthly Plan Credit
10.00 = Essential Value Pack
2.00 = Name Display
-0.67 = Name Display Credit
43.33 = Subtotal
+6.95 = System Access Fee
+0.50 = 911 Fee
50.78 = Total (plus tax = 57.90)

Overall, I'm pretty happy. I'd still like to get one more monthly credit, perhaps towards the Value Pack, so I can get my bill under 50 bucks after tax. I know there are several cheaper Retention plans out there, but I do want and need all the minutes and features I have so that I don't go over (such as unlimited incoming), and all of the dirt cheap retention plans seem to be too small for my needs.

[felix]

Got in on this deal finally :D


there's the SE w300i seems to be pretty hot. the nokia 6133 looks to have some good specs. or a v360 which is a pretty good value for what you get. just my humble opinion. what features are important to you??
Thanks, ending up going for the Nokia 6133 last week and it arrived yesterday! I'm really not into cell phones so I have no idea which flip phones are popular other than the Motorola KRZR which seems too thin and difficult to press keys like the RAZR. Actually the phone is for my mom since I took her phone the last time she upgraded last year :-)

Here was the plan I was on before ... I was almost a year into my new 3 year contract ...

$37 for 150 daytime minutes + 50 bonus minutes
unlimited evening and weekends from 6pm
added $10 Every Call Value Pack


Here is my new plan effective next month ...

$20 for 250 daytime minutes incl. caller id
unlimited evening and weekends from 8pm
(or $25 for evenings from 6pm)
$5 credit towards my $10 Every Call Value Pack (caller id credit)
3 years contract
+ usual SAF/911 fees


So basically I'll be paying $17/month less and gaining 50 more minutes per month. :-)
Got this on first attempt, phone call took all of 5-10 min.
I was not eligible for R2R, and I did not ask for long distance or 3 months unlimited calling since I don't think I'd make much use of it anyway.

I also asked regarding a phone hardware upgrade. Seems I would have been able to upgrade my phone even without renewing my plan! (I said yes to the phone before actually renewing the plan). The prices aren't so great though .. basically what's offered on Rogers website ....

Moto RAZR V3t $79 + $35 admin fee
Moto KRZR $179 + $35 admin fee
Motorola 360 $0 + $35 admin fee
Motorola 361 $49 + $35 admin fee
Nokia 6133 $79 + $35 admin fee

** I just realized I think I'm on a 2-year renewal rather than a 3-year renewal according to the letter that came with the phone ... maybe that's why I didn't get a good price on the phone?? **


Okay, so we finally got this plan for my b/f (I posted it a while back)

3 months unlimited calling
unlimited evening and weekends from 6
250 minutes daytime
caller id
free Rogers to Rogers
100 LD min
3 years contract
all for $20

He also got the sony ericsson w810i for $50 with no activation fee.
How were you able to call in on his behalf? And did it take more than one attempt? Either way I guess I'm happy with my new plan for now :)

[st7860]

lol watch dog treatz and the rest of the MOFO crew whine about something like "but Canada is not a dense country and costs more to build" or someting like that

http://www.canada.com/theprovince/news/money/story.html?id=618e2cfb-d300-4309-a3a0-72c40c22ee37&k=1953

Lack of competition among Canada's major cellphone carriers means average users are paying one-third more than their U.S. counterparts, says a new global study.

And the higher pricing is the main reason why mobile-phone usage in Canada has lagged behind the U.S. and other developed countries, said the report by Montreal-based telecommunications consulting company SeaBoard Group.

"We think pricing in Canada puts a lower ceiling on penetration," said Toronto-based Kevin Restivo, who co-authored the report with Iain Grant. "Fewer people have cellphones because of the prices.

"It's very expensive in Canada to be anything more than someone who rarely uses their phone."

Among the report's findings:

- Heavy users (about 1,200 minutes a month, plus data services) pay on average 50 per cent more than a customer with similar usage, opting for equivalent plans, in the U.S.

- Average users (about 500 minutes a month) pay about 33 per cent more than an American counterpart.

- Light users (less than 70 minutes per month) pay 27 per cent less than the average American.

- Canadian wireless penetration is at 58 per cent and 17 percentage points behind the U.S. Britain and Germany were at 102 per cent and 86 per cent, respectively.

- Although comparisons were more difficult, European pricing in the three categories was also lower.

The study was a comparison of cellphone prices offered by service providers in 10 different cities across Canada, the U.S. and Europe.

Restivo said the pricing gap between Canada and the U.S. has closed since a similar analysis 18 months ago, but is still significant.

"Their is a fixation on ARPU [average revenue per user], so they try to get you on board and then wring everything they can out of the customer base," said Restivo. "If you have that $25-a-month plan, you can bet what you're going to see on your bill at the end of the month will be about double that."

Restivo cited as an example the system access fee (typically $7 to $8 per month) that is charged separately to contract customers, which he said doesn't exist in most countries.

Restivo said that to increase competition, Ottawa should relax foreign-ownership restrictions on telecommunications firms and set aside radio spectrum for new entrants in next year's auction.

Telus Mobility vice-president of wireless, broadband and content policy Michael Hennessy suggested the report was simplistic and questioned its methodology.

He said many European countries have multiple-phone users because of the expensive roaming charges, which skew penetration rates upward and make Canada appear to be further behind the pack than it is.

Hennessy acknowledged that Canadian pricing is higher than the U.S. for average to higher users, but pointed out that Canadian companies have had to bear the costs of building a similar infrastructure with one-tenth of the market size.

"We're not as aggressive as the U.S. economy, but there's a limit on what you can do and still be profitable," he said.

[ItemFinder]

50.78 = Total (plus tax = 57.90)

This is an awful deal. I know you can't compare, but I pay $49.59 a month for unlimited calling in Toronto, 100 free text messages, call display and enhanced voicemail. While you do get 100 long distance minutes, I'd rather use an unlimited service like worldline.

[bubble.tea]

lol watch dog treatz and the rest of the MOFO crew whine about .......

Sheeeit. Would you QUITIT already with the RANTS. If you want to rant go here (http://www.redflagdeals.com/user/index.php?action=logout&uri=/forums/newreply.php?do=newreply&p=4767808) to do it.

[Acuratl]

Sheeeit. Would you QUITIT already with the RANTS. If you want to rant go here (http://www.redflagdeals.com/user/index.php?action=logout&uri=/forums/newreply.php?do=newreply&p=4767808) to do it.

buddy, you really shouldent talk about thread whoring..;)

[hotstartup]

yep lots of ways around it, but you gotto get the bills w/ the original owners name....

PS: shat - try to sell your sim cards on ebay, mine went for 7-10USD :)

what ways around it? my friend is considering selling his.

[bubble.tea]

buddy, you really shouldent talk about thread whoring..;)

thread-whoring is perfectly acceptable.

You involve yourself with a particular thread, and provide input, and share in dialogue for the benefit of all..what's wrong with that? It's RANTs, AND TANGENTs...that we can all do without.:)

[weedb0y]

This is an awful deal. I know you can't compare, but I pay $49.59 a month for unlimited calling in Toronto, 100 free text messages, call display and enhanced voicemail. While you do get 100 long distance minutes, I'd rather use an unlimited service like worldline.

There is a unlimited calling plan on ROGERS?

[bubble.tea]

There is a unlimited calling plan on ROGERS?

NO there isn't.

Closest is the unlimited airtime bonuses 3months/6months (VERY exclusive).

[ItemFinder]

There is a unlimited calling plan on ROGERS?

No, I just wanted to emphasize that the plan the poster has costs way too much.

[findme]

Monthly Plan:
200 Daytime Minutes
1000 Eve/Weekend (6PM)
Unlimited Incoming Calls
Unlimited Network Calling
100 Canadian Long Distance Minutes
Essential Value Pack: VM, CID, 125 Text
Name Display

42.00 = Monthly Plan
-5.00 = Monthly Plan Credit
-5.00 = Monthly Plan Credit
10.00 = Essential Value Pack
2.00 = Name Display
-0.67 = Name Display Credit
43.33 = Subtotal
+6.95 = System Access Fee
+0.50 = 911 Fee
50.78 = Total (plus tax = 57.90)


Someone tell me if I can do any better on the above please! Is it a good deal for all the minutes and features I have??

[Diamond_Ace]

Someone tell me if I can do any better on the above please! Is it a good deal for all the minutes and features I have??

Personally, I don't think so.

I have:

250 + 50 bonus daytime minutes.
Unlimited evenings/weekends after 8pm
CID/VM/125 txt package
100 Cdn LD

For $20 + $10 (-$10 credit) month + SAF + 911 + tax = $32 ish

So for Name Display, Unlimited Incoming, Unlimited Network and early evenings and weekends for another $22 a month...I don't know. I guess it depends on how much you'll take advantage of those other minutes.

But that's like paying over $5 for each of those additional features you have.

[bubble.tea]

Can someone elaborate ad nauseum on this latest 50min bonus?

How has it been requested., or offered? As a random bonus? As a competitors match?

Has anybody received the 'double your minutes' bonus yet?

Has anybody received the standard 250min plan but for 5pm? and still $25?

[mizermalice]

Aw ****... could anyone help me out?

I phoned and they went straight to telling me that it'd cost $200 for contract termination, and then told me the conditions of it being canceled, that it'd work for another 30 days, blablabla.

Basically she gave NO sight of transferring me to retentions.

Any ideas (im 6months and a bit into my contract) :( ?

[Acuratl]

what ways around it? my friend is considering selling his.

involves persons name on account calling in and changing direct debit method of payment to the new owners payment method, but account has to stay in original owners name! (these plans are going for about 600 on ebay)

[Diamond_Ace]

Can someone elaborate ad nauseum on this latest 50min bonus?

How has it been requested., or offered? As a random bonus? As a competitors match?

Has anybody received the 'double your minutes' bonus yet?

Has anybody received the standard 250min plan but for 5pm? and still $25?

Well, for mine I had said my friend at Telus had 250 + 50 bonus...and when she gave the counter offer..that's how she put it as well. Not sure what she has it labelled under.

I guess that didn't help clear up anything. Oh well.

[mizermalice]

Is it a bad idea to try this on a friday afternoon (now?) cause I want to call again, but im afraid they'll mark me if i make a second call that fails and results in them telling me straight that ill get charged $200. Called Rogers Customer Relations Department(CxR)#: 1-888-936-7283


Mind I ask, has anyone ever tried this and gotten straight to termination with the woman telling you the conditions of termination (30days left) blablabla, and THEN say, "Wait, you have on chance" and forward you to retentions? That'd be funny.

[Haz]

Can someone elaborate ad nauseum on this latest 50min bonus?

How has it been requested., or offered? As a random bonus? As a competitors match?

Has anybody received the 'double your minutes' bonus yet?

Has anybody received the standard 250min plan but for 5pm? and still $25?I called in to renew one of my lines which were already on a retention plan and negotiate a few more extras. Didn't ask for anything above the 250min but when I received my bill, it said I got a bonus 25min.

Is it a bad idea to try this on a friday afternoon (now?) cause I want to call again, but im afraid they'll mark me if i make a second call that fails and results in them telling me straight that ill get charged $200. Called Rogers Customer Relations Department(CxR)#: 1-888-936-7283


Mind I ask, has anyone ever tried this and gotten straight to termination with the woman telling you the conditions of termination (30days left) blablabla, and THEN say, "Wait, you have on chance" and forward you to retentions? That'd be funny.I just called *811 on my phone and said "cancel my service" and got to retentions right away. Told her what I wanted and she was very pleasant. Got most of what I wanted. Just know what it is you want and ask for it.

[md2003]

just called 1-888-936-7283 and got an agent right away and she wouldn't budge. My plan really sucks

20+10(VM+CID)+SAF+911+NO LD I spend around 50-60$ every month.

Please advice.

MD

[st7860]

just called 1-888-936-7283 and got an agent right away and she wouldn't budge. My plan really sucks

20+10(VM+CID)+SAF+911+NO LD I spend around 50-60$ every month.

Please advice.

MD

read the other posts carefully to see what you think you can get, then call back and ask for it. if they still refuse, say you want to cancel the account. they will tell you it costs $200. the key thing is due to rogers policy, they will NOT cancel an account without 30 days notice. so you have 30 days to change your mind anyway.

so in other words, even if you get a CSR thats a real dingdong, it doesnt matter, just call back the next day and say you changed your mind.

[md2003]

is it better to call the 1-888 number or *811 or *611

Thanks - MD

[Vickel]

call the 1-888 number,

[bubble.tea]

Well, for mine I had said my friend at Telus had 250 + 50 bonus...and when she gave the counter offer..that's how she put it as well. Not sure what she has it labelled under.

I guess that didn't help clear up anything. Oh well.
no no it didn't.:o

I'm pm'ing.
....I got a bonus 25min.
....
That's BEEN a normal offering., nothing special.

....if you get a CSR thats a real dingdong...
Favourite adjective of the week lol Nice1.:lol: I'd prefer the 7l77t v3r510n though.
d1ngd0ng

[WickedSmurf]

Aw ****... could anyone help me out?

I phoned and they went straight to telling me that it'd cost $200 for contract termination, and then told me the conditions of it being canceled, that it'd work for another 30 days, blablabla.

Basically she gave NO sight of transferring me to retentions.

Any ideas (im 6months and a bit into my contract) :( ?
I'm sort of on the same boat. I signed up last November for 3 years. :(

The problem is the $200. I think they'll pressure you into staying with the contract the moment you say you want to cancel. Now I know I should've listened to my friends that told me phone contracts are bad. :( >:( :cry:

[silverstep]

Hello,

I've been Roger's for well over 8 yrs. now. And i have 3 phones, Motorola Razer, Samsung D807, and a Motorola V360. I have a family plan for these phones, which is shared between 3 people.

My Motorola V360 is over 3 years and I'm looking forward to upgrading it. How much will it cost for me to upgrade it to a SE W810i, the price on rogers.com is $99.

I don't think that it will cost me $99, it will be a little cheaper, I think and hope, because when i upgraded my other phone to a Samsung D807, it cost me a lot cheaper than what the site stated.

Any suggestions to what the SE W810i might cost if i decide to upgrade my existing phone, the Motorola V360?

Merci

[mizermalice]

my story:
Called twice (1-888 #), got female CSR reps both times I believe (one of them even decided to tell me she was a "Senior CSR Rep"). Told them straight up I was thinking about canceling because I found a better telus student plan. They told me the conditions of terminating the contract, so I bluffed some more and told them I was canceling. They told me to hold a moment while they were registering it into the computer and at the same time told me there were 30 days of activation left and if i change my mind. So basically they called my bluff and I was screwed.


Third call: 1-888 # again, I'm not sure if I got a CSR rep or a retentions rep, but it was a guy this time (thank god), and I just told him in the most straightforward fashion that i was a starving student, and i needed a better plan else id have to look for alternatives outside rogers. i mentioned that i knew about the student corporate plans (the basic $20 and $25 ones), and he talked with me a bit, asked what I wanted, and in the end I got a $15 plan that's pretty sweet.

He and I had a mutual understanding of our positions, and because I am obliged to not give out exact details,

250
unlt aft 6
LD/CD/VM

$15 + SAS + $0.50 per month

[HowEver]

You'll have to call to find out, no? See what they offer you. Don't forget that splitting the family plan up means that you can upgrade at different times, when you feel like it, in the future, i.e., not all at once, and you'll be able to actually cancel one or two or however many lines, after the contract is up, with no penalty on the other one or two lines.

And it matters not what your current phone is. An upgrade is an upgrade, doesn't matter what your old phone is, you can sell it or give it away but remember to keep your SIM card since it has all your contacts etc. on it.

Hello,

I've been Roger's for well over 8 yrs. now. And i have 3 phones, Motorola Razer, Samsung D807, and a Motorola V360. I have a family plan for these phones, which is shared between 3 people.

My Motorola V360 is over 3 years and I'm looking forward to upgrading it. How much will it cost for me to upgrade it to a SE W810i, the price on rogers.com is $99.

I don't think that it will cost me $99, it will be a little cheaper, I think and hope, because when i upgraded my other phone to a Samsung D807, it cost me a lot cheaper than what the site stated.

Any suggestions to what the SE W810i might cost if i decide to upgrade my existing phone, the Motorola V360?

Merci

[illie]

Anybody else receive a letter from Rogers Wireless thanking you for being a loyal customer and giving a Loyalty Bonus for a phone upgrade? Only example they give is a Motorola V190 for $0 with a waived admin fee, but claim they're offering "an exclusing selection of the latest phones".

[ExcelPremium]

my story:
Called twice (1-888 #), got female CSR reps both times I believe (one of them even decided to tell me she was a "Senior CSR Rep"). Told them straight up I was thinking about canceling because I found a better telus student plan. They told me the conditions of terminating the contract, so I bluffed some more and told them I was canceling. They told me to hold a moment while they were registering it into the computer and at the same time told me there were 30 days of activation left and if i change my mind. So basically they called my bluff and I was screwed.


Third call: 1-888 # again, I'm not sure if I got a CSR rep or a retentions rep, but it was a guy this time (thank god), and I just told him in the most straightforward fashion that i was a starving student, and i needed a better plan else id have to look for alternatives outside rogers. i mentioned that i knew about the student corporate plans (the basic $20 and $25 ones), and he talked with me a bit, asked what I wanted, and in the end I got a $15 plan that's pretty sweet.

He and I had a mutual understanding of our positions, and because I am obliged to not give out exact details,

250
unlt aft 6
LD/CD/VM

$15 + SAS + $0.50 per month


Wow that is a REALLY good plan...Could you give me more details on what I should ask?

TIA

[HowEver]

Read the fine print. When you accept their poor $0 phones, you are actually renewing your contract. And not for the deals available in this thread.

Anybody else receive a letter from Rogers Wireless thanking you for being a loyal customer and giving a Loyalty Bonus for a phone upgrade? Only example they give is a Motorola V190 for $0 with a waived admin fee, but claim they're offering "an exclusing selection of the latest phones".

[bubble.tea]

Read the fine print. When you accept their poor $0 phones, you are actually renewing your contract. And not for the deals available in this thread.

ouch., that's a diss.

[illie]

Read the fine print. When you accept their poor $0 phones, you are actually renewing your contract. And not for the deals available in this thread.

I did read the fine print. In fact, the condition is bolded in the first paragraph of the letter: when you extend your service agreement.

I already have a good plan based on info from this thread. And if they want to offer me a discount on a HUP with a contract so I don't port my number elsewhere, why not take it? And I'd be looking at pricing on a w810 or something similar, which is why I asked if anybody else had gotten details on this deal. Given that I'm on a retention plan (and I think I have 5 months left on the contract), wondered if it was something offered to everybody or based on plan or length of time with Rogers.

[HowEver]

I was just warning people that accepting a phone extends your contract no matter what. Many don't realize that this is the case; nice to see they bold the information now.

Why not call Rogers and see what the "loyalty" offer is worth on the w810 etc.? No need to wait 5 months also.

I did read the fine print. In fact, the condition is bolded in the first paragraph of the letter: when you extend your service agreement.

I already have a good plan based on info from this thread. And if they want to offer me a discount on a HUP with a contract so I don't port my number elsewhere, why not take it? And I'd be looking at pricing on a w810 or something similar, which is why I asked if anybody else had gotten details on this deal. Given that I'm on a retention plan (and I think I have 5 months left on the contract), wondered if it was something offered to everybody or based on plan or length of time with Rogers.

[Stupify]

I called Rogers and got:

$25
- 200Minutes
- unlimited evenings - 6pm to 8am
- unlimited weekends
- R2R unlimited
- 100 Canadian long distance
- Call waiting, forwarding, conference
- 2 years contract

$10 - $5 credit
- Call display, voice mail, 125 text msgs

Total
$30 + service fee and 911.

Thanks OP for the heads up on how to get hot deal :)

[monkey_wrench61]

I called Rogers and got:

$25
- 200Minutes
- unlimited evenings - 6pm to 8am
- unlimited weekends
- R2R unlimited
- 100 Canadian long distance
- Call waiting, forwarding, conference
- 2 years contract

$10 - $5 credit
- Call display, voice mail, 125 text msgs

Total
$30 + service fee and 911.

Thanks OP for the heads up on how to get hot deal :)

How long have you been with Rogers? Was the monthly $5 credit offered to you by the rep or did you have to fight for it?

[djgee]

How long have you been with Rogers? Was the monthly $5 credit offered to you by the rep or did you have to fight for it?

I believe the plan that Stupify received included CID but since he opted for the communicate value pack, a $5 credit towards the pack was given. At least that's what I think as it happened to me. In regards to having to fight for it...I don't think you'd have to as several other forum members have received the same deal.

[Pavel]

I just called *811 on my phone and said "cancel my service" and got to retentions right away. Told her what I wanted and she was very pleasant. Got most of what I wanted. Just know what it is you want and ask for it.

What did you ask for? Us folks in Vancouver don't get the same perks as those east of the Rockies.

[ExcelPremium]

^ Are you serious?!! We don't get the same or can't get the same deals if we're in Vancouver?!!

arghh I was just about to call(monday) today for the plan MizerMalice got for $15 or something... =/

Also how do you guys get $5-10 credits on your bill each month? :S :S :S what am I suppose to ask?

[WickedSmurf]

my story:
Called twice (1-888 #), got female CSR reps both times I believe (one of them even decided to tell me she was a "Senior CSR Rep"). Told them straight up I was thinking about canceling because I found a better telus student plan. They told me the conditions of terminating the contract, so I bluffed some more and told them I was canceling. They told me to hold a moment while they were registering it into the computer and at the same time told me there were 30 days of activation left and if i change my mind. So basically they called my bluff and I was screwed.


Third call: 1-888 # again, I'm not sure if I got a CSR rep or a retentions rep, but it was a guy this time (thank god), and I just told him in the most straightforward fashion that i was a starving student, and i needed a better plan else id have to look for alternatives outside rogers. i mentioned that i knew about the student corporate plans (the basic $20 and $25 ones), and he talked with me a bit, asked what I wanted, and in the end I got a $15 plan that's pretty sweet.

He and I had a mutual understanding of our positions, and because I am obliged to not give out exact details,

250
unlt aft 6
LD/CD/VM

$15 + SAS + $0.50 per month
So what became of the original contract? Did they have you sign for another 3 years or something?

[Haz]

What did you ask for? Us folks in Vancouver don't get the same perks as those east of the Rockies.
This particular line wasn't on contract anymore but I had the 200/8e&w/CID for $20. So, I asked for R2R, txt, CND LD and free incoming. Got the R2R and 100 CND LD so my plan looks like:

$20
250 + 25min
8pm E&W
Caller ID ($5 and then a $5 credit)
100 Canadian Long Distance
Roger2Rogers
W810i @ $25 + $35 admin fee

I don't think your geographically location has anything to do with the deal you can negotiate. Most of the time, it's how and what you ask for coupled with your tenure with Rogers. Other times, it's just plain luck. :P

[a_y3n]

Here's a pretty good plan for university students (that you don't have to fight for)
I got this for my brother today
$20 plan
3 Year Contract
250 Weekday minutes + 50 bonus
Unlimited calling starting at 8pm (+ $5 for starting at 6pm)
Caller ID

Get it while you can! :)

[stratux]

hey how did you get the universitiy plan i called the couldnt offer me it. I am part of a uni

[Mach]

Here's a pretty good plan for university students (that you don't have to fight for)
I got this for my brother today
$20 plan
3 Year Contract
250 Weekday minutes + 50 bonus
Unlimited calling starting at 8pm (+ $5 for starting at 6pm)
Caller ID

Get it while you can! :)

Do you need to sign up for 3 years?

Do you remember the code for that plan?

[Alphamale]

DO NOT USE THE RETENTION NUMBER WHATSOEVER!!!!!!!

ALWAYS ALWAYS USE *611 or *811

They can tell that if you are calling directly or being transfered from *611. If you use *611 they will be much much more lienient, generally speaking...

[bubble.tea]

DO NOT USE THE RETENTION NUMBER WHATSOEVER!!!!!!!

ALWAYS ALWAYS USE *611 or *811

They can tell that if you are calling directly or being transfered from *611. If you use *611 they will be much much more lienient, generally speaking...

though I wish there was any truth to this....sadly there isn't. I've read FAR too many people that called directly and successfully received great deals.

Nevertheless, I HIGHLY encourage everybody to use *611.

[IceQue]

LIESSS!!..Everytime I called rogers I used their 1 -888 and Never had any problems!

[Acuratl]

LIESSS!!..Everytime I called rogers I used their 1 -888 and Never had any problems!


YES!!! i also use direct line and its fine

[weedb0y]

LIESSS!!..Everytime I called rogers I used their 1 -888 and Never had any problems!

exactly, they even tell you to call them directly if you can't hold.

[Alphamale]

hmm..perhaps it might up the chances for those who are having problems....

[Drygonrose]

I have a quick question, I recently went through retentions and got the following:

250 daytime
Evenings/Wkends Free (after 6)
R2R
100LD
VM
Caller ID

For $25 + all the other stuff

My issue with them is I also want a new phone and the best they could offer me was $99 for the 810i, but then they told me that with a $99 dollar plan I wasn't eligible for the free 4gig memory. I was then told I would have to pay $125 for the phone if I wanted the memory. Did anyone else get told something like this or have people recieved their memory cards just fine for customer relation HUPs? Thanks a lot

[bubble.tea]

I have a quick question, I recently went through retentions and got the following:

250 daytime
Evenings/Wkends Free (after 6)
R2R
100LD
VM
Caller ID

For $25 + all the other stuff

My issue with them is I also want a new phone and the best they could offer me was $99 for the 810i, but then they told me that with a $99 dollar plan I wasn't eligible for the free 4gig memory. I was then told I would have to pay $125 for the phone if I wanted the memory. Did anyone else get told something like this or have people recieved their memory cards just fine for customer relation HUPs? Thanks a lot
WOW...that's the biggest load of **** I have ever heard in...oh a fortnight.

Just ignore them, smile, and thank them for their time.


AS LONG AS you've renewed on a 3-YR-TERM...

Get your phone, and fill out the form at rogers.com/memorypromo

DONE.

[gdong]

Anyone want to comment on my new plan?

I went from
$18 - corporate plan
200 weekday
unlim weekends
call id
voice mail
10 cent minute overage, 10 cent long distance
per second billing - never even knew I had this, not sure if it helped my bill before

to

$20 - retention plan, no longer corporate
250 weekday
unlim even & weekends 6pm
call id
100 canadan ld
unlimited local incoming
30 cents 25 cents (one of them is overage, one is long d)
per minute billing

Also, for the unlimited local incoming, does that just mean that I need to be in my local area and ANYONE that calls me is unlimited? - Called rogers again and yes, ANY call at ANY time that I receive when I'm in my local calling area is not charged.

[bubble.tea]

....
Also, for the unlimited local incoming, does that just mean that I need to be in my local area and ANYONE that calls me is unlimited? - Called rogers again and yes, ANY call at ANY time that I receive when I'm in my local calling area is not charged.

Specifically, DAYTIME inbound calls answered within your local calling area will be UNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNLIMITED. You have unlim eves+wk-ends by default so saying 'anytime a call is answered' is not quite precise.

[gdong]

Wait, so if I'm in Toronto (local calling area) and someone calls me from Vancouver at 9pm on a weekday, does that count towards my unlimited evenings of unlimited incoming?

If it counts under unlimited evenings, it would also count under long distance I assume.

[cybergenie35]

Just wondering, on average, how many times did you guys call to get your deals. I've called twice. 1st time they wouldn't budge on anything I wanted. the 2nd time they offered:

$25
250
Unlimited evening and weekends (6pm)
Vmail, CID


But what I really want is

$20
250
Unlimited evening / weekends (6pm)
Vmail, CID, R2R


Should I call in again?
Thanks

[bubble.tea]

Wait, so if I'm in Toronto (local calling area) and someone calls me from Vancouver at 9pm on a weekday, does that count towards my unlimited evenings of unlimited incoming?

If it counts under unlimited evenings, it would also count under long distance I assume.

sigh...please see this thread (http://www.howardforums.com/showthread.php?t=946200). If you're still lost, ask me.

[ocelittle]

This could be nice.

[gdong]

sigh...please see this thread (http://www.howardforums.com/showthread.php?t=946200). If you're still lost, ask me.

Oh I see. So if someone else is calling long distance to me, that incoming call at 9pm is going to get counted as local minutes (unlimited) whether it goes under the evening unlimited or incoming unlimited.

[a_y3n]

hey how did you get the universitiy plan i called the couldnt offer me it. I am part of a uni
Ask them to look again? The CSR I was speaking to, missed it the first time. After 1/2 an hour she found me the plan I wanted.

Do you need to sign up for 3 years?

Do you remember the code for that plan?

Yes you need to sign up for 3 years. I don't think there is a code for this plan.. I didn't need one.

[bizzyseller]

Hi All,

After getting off the phone for 30 mins with an EXTREMELY fustrated CSR in retention this plan is on "hold" for me:

$20 + SAF + Tax = $31.29
2 Year Contract
200 Weekdays
6pm Unlimited/Weekends
Call Display
Discount Voicemail for 1 Year

Motorola Rzr V3T for 79.99 and they will waive the new phone activation charge.

I have a few questions:
1) Do you think they actually put the plan on "hold" for me? Or will I have to fight for another one when I call back
2) What is "discount" voicemail?
3) Is the price for the V3T good?

Sorry, I'm a huge noob when it comes to this. I've been reading the thread, but would be nice to get some fresh input.

Thanks!

[a_y3n]

Hi All,

After getting off the phone for 30 mins with an EXTREMELY fustrated CSR in retention this plan is on "hold" for me:

$20 + SAF + Tax = $31.29
2 Year Contract
200 Weekdays
6pm Unlimited/Weekends
Call Display
Discount Voicemail for 1 Year

Motorola Rzr V3T for 79.99 and they will waive the new phone activation charge.

I have a few questions:
1) Do you think they actually put the plan on "hold" for me? Or will I have to fight for another one when I call back
2) What is "discount" voicemail?
3) Is the price for the V3T good?

Sorry, I'm a huge noob when it comes to this. I've been reading the thread, but would be nice to get some fresh input.

Thanks!

It's on hold for you. They have it all saved so that the next CSR can see the plan the next time you call.

[Mad.Whack]

Not quite, it is fairly common for one CSR to reject or "lose" another CSR's offer.

[a_y3n]

Not quite, it is fairly common for one CSR to reject or "lose" another CSR's offer.

I really think they have it saved though because a CSR was able to give me the exact same retention plan the previous CSR offered.

[bizzyseller]

I hope they have it saved.

I will be calling back tomorrow.

What do you all think about the plan and phone?

[redflag]

I hope they have it saved.

I will be calling back tomorrow.

What do you all think about the plan and phone?

Forgive my ignorance, but is the 100 LD available every month or just as a bonus?

Thanks,

[bizzyseller]

Forgive my ignorance, but is the 100 LD available every month or just as a bonus?

Thanks,

No worries, we are all learning here...

Unfortunately the plan that the CSR offered me did not include 100LD minutes.

But if it did, I would make sure it was "forever"

[cool069]

hey, I called and got a really nice guy and got the same plan thats been offered to most people.

250 daytime
Evenings/Wkends Free (after 6)
R2R
Caller ID

For $25 + all the other stuff

Except I notice that other people get at least 100 LD and/or VM also. Is it possible to call back and see if they can also throw in the VM or am I stuck with that I agreed with already? :confused:

[ExcelPremium]

Anyone want to comment on my new plan?

I went from
$18 - corporate plan
200 weekday
unlim weekends
call id
voice mail
10 cent minute overage, 10 cent long distance
per second billing - never even knew I had this, not sure if it helped my bill before

to

$20 - retention plan, no longer corporate
250 weekday
unlim even & weekends 6pm
call id
100 canadan ld
unlimited local incoming
30 cents 25 cents (one of them is overage, one is long d)
per minute billing

Also, for the unlimited local incoming, does that just mean that I need to be in my local area and ANYONE that calls me is unlimited? - Called rogers again and yes, ANY call at ANY time that I receive when I'm in my local calling area is not charged.

That $18 corporate plan is really nice, people like us can't get it right?(even if we threaten to cancel?)

What did you ask for when they gave you the $20 retention plan?? That plan seems perfect but it doesn't include any text messages :( need atleast 75~

Can anyone offer something that is almost the same price/same benefits but with text messages? :D

Also what do you do if you threaten to cancel and the retentions calls your bluff? Do you just hang up or what? :S: S :S

[tigger03]

I've been offered that $18 corporate plan as well. The flyer also stated that you can add unltd evenings from 6 p.m. for $5. So for $23+other fees, you can get:

$23+SAF+911+taxes: $34.71
- 200 mins (billed by the second)
- unlimited eve/wknds after 6
- CID, VM
- $0.18 for overtime mins
- $0.10 Cdn LD
- $0.15 US LD
- activation fee waived

You got a sweet retention plan for $3 cheaper (minus the voicemail). They just added an extra 50 mins (all billed by the minute), 100 Cdn LD (depends on how much you use this), and unlimited incoming.

Personally (and this is all MY opinion only), I think that I would've kept the $23 plan mainly b/c it's billed by the second. For my needs, VM and CID are important. Cdn LD was cheap enough at $0.10/min. R2R would've been helpful to me instead of the unlimited incoming. I don't like the "billed by the minute" part instead of "billed by the second" ... to me, it would make a difference, but I guess it suits ur needs :)

[Gordeesh]

Yes but..............


Billed by the second is nothing compared to unlimited incoming calls. Sure, it could make some savings on those outgoing calls, but Rogers rounds up the 1st minute on their calls before its per second. Its only going to make a difference If you talk 1 minute, 5 seconds. If you talk 55 seconds, then it doesn't matter. So customers who have per-second on Rogers, remember this... its rounded up on the 1st minute, then its per-second.

$0.10 Cdn LD is good, but 100 CDN LD UPFRONT is better. For $2 more, gdong gained 100 minutes. If gdong did 100 minutes LD on his/her older plan, it would've costed $10 extra on the rate plan.

Quick recap: $2 more a month got 100 CDN LD minutes, Free Weekends at 6pm, Unlimited Incoming calls, and 50 more minutes for gdong.

gdong, you made a wise decision!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[jasperlin]

i want to get the k790, but i dont wanna pay 200 bucks for it, nor do i wanna sign up for a 3 year contact. been with rogrs for over 2 years and now i'm off contract.

any tips on how to get it cheaper? like i'll get the retention plan, but i want the phone for cheap!! any ideas people?

[hotstartup]

i had my friends plan changed today, to the rogers unlimted network calling, and unlimited incoming calls. Did not have to renew contract, just got the plan changed, the plan cost $30/month.

[Ch28]

i want to get the k790, but i dont wanna pay 200 bucks for it, nor do i wanna sign up for a 3 year contact. been with rogrs for over 2 years and now i'm off contract.

any tips on how to get it cheaper? like i'll get the retention plan, but i want the phone for cheap!! any ideas people?

Why would a company give you a discount on a phone if they don't lock you up on a contract?

[Stupify]

I believe the plan that Stupify received included CID but since he opted for the communicate value pack, a $5 credit towards the pack was given. At least that's what I think as it happened to me. In regards to having to fight for it...I don't think you'd have to as several other forum members have received the same deal.

Correct. I didn't have to fight for the $5 credit. I just signed up with Rogers for the first time, ie in July 2006.

[Acuratl]

250/Unlimited Eve/Wkds Plan - $25.00

* 250 Weekday Minutes


Additional Services

* Detailed Billing
* Network Features *
* 2500 Sent/Unlim Received Text


Additional Charges**

* System Access Fee - $6.95 - Monthly - What is this?
* 911 Emergency Svc Access Fee - $0.50 - Monthly


Discount(s)

* Better Choice Bundles 5% Disc
* Digital Call Display Credit
* Monthly Plan Credit
* Rogers to Rogers 3yr Bonus
* Loyalty 15% discount on MSF
* Loyalty Voicemail Discount


My Current Wireless Essentials


* Rogers to Rogers Calling
* Voicemail
* $10 Text Messaging Plan


Anybody even dare to beat this?

[xsighted]

how'd u get the call display and vm credit?? i pay 10 bucks for that every month ... and is the unlimited sent messages part of the package?

250/Unlimited Eve/Wkds Plan - $25.00

* 250 Weekday Minutes


Additional Services

* Detailed Billing
* Network Features *
* 2500 Sent/Unlim Received Text


Additional Charges**

* System Access Fee - $6.95 - Monthly - What is this?
* 911 Emergency Svc Access Fee - $0.50 - Monthly


Discount(s)

* Better Choice Bundles 5% Disc
* Digital Call Display Credit
* Monthly Plan Credit
* Rogers to Rogers 3yr Bonus
* Loyalty 15% discount on MSF
* Loyalty Voicemail Discount


My Current Wireless Essentials


* Rogers to Rogers Calling
* Voicemail
* $10 Text Messaging Plan


Anybody even dare to beat this?

[WorldIRC]

^Read again.

2500SENT and Unlimited receive..its the standard $10 TXT plan

[gdong]

That $18 corporate plan is really nice, people like us can't get it right?(even if we threaten to cancel?)

What did you ask for when they gave you the $20 retention plan?? That plan seems perfect but it doesn't include any text messages :( need atleast 75~

Can anyone offer something that is almost the same price/same benefits but with text messages? :D

Also what do you do if you threaten to cancel and the retentions calls your bluff? Do you just hang up or what? :S: S :S

I originally signed up for the $23 plan when I worked for the government. I removed the unlimited evenings at 6pm for a credit of $5 because I don't plan to really use it for the next little while.

I basically called CSR and told them about Bell's offer that I saw at Pacific Mall

$25
250 Minutes
WE/WN starting at 6pm
unlimited Incoming
100 LD mins

I asked them what they could offer.

I never had to threaten to cancel really. I asked what can you do for me and she came back a few minutes later with the $20 and $25 retention plans. I said I want some extra long d and unlimited incoming but those 2 weren't offered on the $20 plan. I said well why don't you just give me the $25 plan and credit me back $7 to match the 18 I'm paying now. She said you can't get everything you want so I said yeah you're right, -$5. She said yep I can do that.

[wolverineTO]

I originally signed up for the $23 plan when I worked for the government. I removed the unlimited evenings at 6pm for a credit of $5 because I don't plan to really use it for the next little while.

I basically called CSR and told them about Bell's offer that I saw at Pacific Mall

$25
250 Minutes
WE/WN starting at 6pm
unlimited Incoming
100 LD mins

I asked them what they could offer.

I never had to threaten to cancel really. I asked what can you do for me and she came back a few minutes later with the $20 and $25 retention plans. I said I want some extra long d and unlimited incoming but those 2 weren't offered on the $20 plan. I said well why don't you just give me the $25 plan and credit me back $7 to match the 18 I'm paying now. She said you can't get everything you want so I said yeah you're right, -$5. She said yep I can do that.

Did you have sign a contract? how many years? And I'm guessing this is before SAF+tax, otherwise its an awsome deal.

[Impala]

I am also planning on buying the K790.
I did a quick inquiry with retentions and i was offered $199 minus $35 administration fee. Has anyone gotten a better price? if not when should we expect the prices to come down?


cheers

[GTAdiscountStudent]

I am also planning on buying the K790.
I did a quick inquiry with retentions and i was offered $199 minus $35 administration fee. Has anyone gotten a better price? if not when should we expect the prices to come down?


cheers

yeah, i got the same price for the k790 just a minute ago. and they waived the $35 too. i chose to go with the less reliable k1 krzr though. hopefully it will last atleast a year...

i just renewed for 2 years, this is what i got,

$25 month
unlimited evenings/weekends starting at 6pm
200 minutes/ month
said no to the long distance (dumb on my part, but got voicemail credit instead)
free caller id
i only pay $1 for voice mail.

all in all i am pretty happy. the call lasted about 15 minutes. the rep i got was playing hard ball, so instead of getting a phone upgrade right away, i told her that i didn't want a new phone (didn't want to negotiate anymore with her)

instead, i called regular customer service, got quoted:
$279.99 for the k1 krzr
299.99 for the k790 (both on a 2 year contract)

so, instead i called the cxr directly this time. when the rep picked up i could tell in her voice that she was like "yeah, this guy is not being transfered, he's calling directly, i am gonna play hardball"

i was very polite, told her i just called an hour ago, renewed my contract, and told my rep at the time i would call back directly to the number she gave me when i had decided on the phone. this is the price she gave me:

$179 - k1 krzr
$199 - k790 (both no $35 fee)

i saved $100 on each phone by calling cxr directly. i also got the $35 waved (in my opinion) b/c i talked to a new cxr rep. i figure after negotitating for 15 minutes, the initial rep would be less inclined to save me anymore money.

[gdong]

Yes but..............
[list]

Billed by the second is nothing compared to unlimited incoming calls. Sure, it could make some savings on those outgoing calls, but Rogers rounds up the 1st minute on their calls before its per second. Its only going to make a difference If you talk 1 minute, 5 seconds. If you talk 55 seconds, then it doesn't matter. So customers who have per-second on Rogers, remember this... its rounded up on the 1st minute, then its per-second.


that plus they gave me +50 weekday minutes which offsets it. Most of my calls are done in the evening anyways.

[gdong]

Did you have sign a contract? how many years? And I'm guessing this is before SAF+tax, otherwise its an awsome deal.

I originally signed a 3 year contract. I'm 1 year into it now and I did not extend my contract to get that deal. The next time I call in will probably be to extend the contract and to get some sort of deal on a phone. But I'm happy with what I got now.

[jay_bionic]

I managed to get the Treo 650 for $149 on a 3 year renewal. Is that a good price even though I don't have any data plan with it.

[myapple]

I managed to get the Treo 650 for $149 on a 3 year renewal. Is that a good price even though I don't have any data plan with it.
Surprised you still managed to get the 650 from rogers. Was it through retentions? I asked about that phone last week and they said they were all out and weren't restocking because it will be discontinued. Even when you look on palm's website..it says discontinued.

[redflag]

Called in tonight and got an offer of W810 for $99, no $35 admin fee.
plan:

$25
250 min
unlimited evening starting @6pm
100 LD
Free R2R
Free CID

Also offered 125 text msg and voice mail for an extra $5

I think the plan is all right, but is the price for the phone reasonable/hot?

Thanks,

[monkey_wrench61]

hey, I called and got a really nice guy and got the same plan thats been offered to most people.

250 daytime
Evenings/Wkends Free (after 6)
R2R
Caller ID

For $25 + all the other stuff

Except I notice that other people get at least 100 LD and/or VM also. Is it possible to call back and see if they can also throw in the VM or am I stuck with that I agreed with already? :confused:

Was offered the exact same thing (on a 3-yr contract) except I received
1-yr VM credit. This plan was put on hold for me, as I told the CSR I had to look it over. How long have you been with Rogers and did you have to sign a contract?

[redflagged2006]

Called in tonight and got an offer of W810 for $99, no $35 admin fee.
plan:

$25
250 min
unlimited evening starting @6pm
100 LD
Free R2R

Also offered 125 text msg and voice mail for an extra $5

I think the plan is all right, but is the price for the phone reasonable/hot?

Thanks,

The plan would be alright if it also had Caller ID... and the phone is just a regular price with 3 yr contract at $99.

[monkey_wrench61]

I'm switching from Telus to Rogers and Telus are being a**holes. I'm not under contract so I thought I was in the clear porting my number and not having to pay any fees. I got a notice in the mail on Monday that Telus was changing sections of their service agreement. Telus customers now have to give 30 days notice if they want to terminate their service. They even have a specific line saying that porting your number to another carrier falls under having to give 30 days notice or you will be charged certain fees.

In everything I've read about number portabilty, if you cancel with your current carrier before porting your number, your number goes into a "lottery" and your number is no longer guaranteed to be available with your new carrier. So how am I supposed to give Telus notice that I want to leave so I don't have to pay any ridiculous charges, without my current number being lost?

[redflag]

The plan would be alright if it also had Caller ID... and the phone is just a regular price with 3 yr contract at $99.


Thanks for your input. I did get CID free, forgot to put it down.

I searched the thread and found there are ppl who got it for FREE! Is that pure luck or do they have to be with Rogers for a LONG time?(I've been with Rogers for 4 yrs as well)

[cool069]

Was offered the exact same thing (on a 3-yr contract) except I received
1-yr VM credit. This plan was put on hold for me, as I told the CSR I had to look it over. How long have you been with Rogers and did you have to sign a contract?

I've been with Rogers for about 7 years but only like 4 years in my name it was under my dad's at first. I don't know if they see it as 4 years or 7. Yes I extended the contract 3 years cuz I also got 2 w810 for 99 each plus the admin fees waived. I had 2 years remaining anyways so really 1 more year. I actually just called back today and told them a couple friends of mine have the same plan but for only 20 a month. The guy agreed to let me have it for 20 a month for each line but said that "the issue will be closed" meaning I can't call back and ask for other stuff. He was kinda rude but at least i got extra 10 bucks off a month now. :)

[nessa]

I got this plan today with Rogers.

$20.00
250 weekday minutes
Early evenings (6pm) and weekends
Send up to 125 text messages
Caller ID
Voice mail
Rogers-to-Rogers and Rogers-to-Fido calls free

What you guys think?

[a_y3n]

I got this plan today with Rogers.

$20.00
250 weekday minutes
Early evenings (6pm) and weekends
Send up to 125 text messages
Caller ID
Voice mail
Rogers-to-Rogers and Rogers-to-Fido calls free

What you guys think?

retention plan?

[a_y3n]

I have a question. Is it possible to get a retention plan when your contract won't be over for a while?? I've been on a contract for 2.5 years and still have 1.5 years to go.. ugh!!! I shouldn't have gotten a new phone, after the first year and renewing the contract.

EDIT:

I was able to get good plans for my b/f and my bro - yet I had the worst plan and my phone was dying.

SOOOOO.....I updated my plan!

$20 Plan
250 Weekday Minutes
Unlimited evening and weekends starting from 6
Caller ID
2500 Text Messages FREE

W810i for $50

I can finally sleep happily tonight ~~~

[nessa]

No, this is not a retention plan. This is a modified corporate plan. Only been a new Roger user since October. My VM, Caller ID, and Text Messaging is incl. for all 3 years of my contract not like some other plans I read here where you have to pay extra $5 after first year.

[redflagged2006]

I got this plan today with Rogers.

$20.00
250 weekday minutes
Early evenings (6pm) and weekends
Send up to 125 text messages
Caller ID
Voice mail
Rogers-to-Rogers and Rogers-to-Fido calls free

What you guys think?

that's the kind of plan i want.. how did you get it and what was your status with them?

[dj_b_00]

If I may, what company do you work for that offers this plan? Thanks

[monkey_wrench61]

No, this is not a retention plan. This is a modified corporate plan. Only been a new Roger user since October. My VM, Caller ID, and Text Messaging is incl. for all 3 years of my contract not like some other plans I read here where you have to pay extra $5 after first year.

Wow, that's a great plan and price. Was your VM/Call ID/Text messaging credit on your original corporate plan, or was this given to you with your modified corporate plan?

If you were given a monthly $10 credit (to cover the VM/Call ID/Text)with your original plan then it would carry over to your new plan.

[jay_bionic]

Surprised you still managed to get the 650 from rogers. Was it through retentions? I asked about that phone last week and they said they were all out and weren't restocking because it will be discontinued. Even when you look on palm's website..it says discontinued.

I called Retentions to get it and had no problems at all. What about the price, do you think $149 is ok?

[cybergenie35]

does anyone know if Rogers is still offering the 4GB for the Sony W810i?

[EL820]

does anyone know if Rogers is still offering the 4GB for the Sony W810i?

Yes.

http://www.shoprogers.com/promo/memory-validation.asp

[cybergenie35]

cool, thanks!! I just got mine activated by retentions. As soon as I get the phone I'll apply for the free memory stick.

[ajper]

I managed to get the Treo 650 for $149 on a 3 year renewal. Is that a good price even though I don't have any data plan with it.

I'd call back and tell them that Bell has the 650 on for $49.95, or swap the 650 for a 680. I've found that they will price match.

[myapple]

I called Retentions to get it and had no problems at all. What about the price, do you think $149 is ok?
I guess $149 is an ok price...not great though. I do know someone that got the 650 for $40 because they did a pricematch with bell around xmas.

I ended up getting the 680 instead. I like it...it's a bit lighter/nicer than the 650. Some people complain about the 680's poor battery life but mine has been solid. I have been getting atleast 4 days on a single charge with light talking and SMS. Also, the 650 has one of the highest radiation rates...do a google search and you'll see. If you don't mind paying a bit more...I'd recommend the 680 over the discontinued 650.

[jay_bionic]

I guess $149 is an ok price...not great though. I do know someone that got the 650 for $40 because they did a pricematch with bell around xmas.

I ended up getting the 680 instead. I like it...it's a bit lighter/nicer than the 650. Some people complain about the 680's poor battery life but mine has been solid. I have been getting atleast 4 days on a single charge with light talking and SMS. Also, the 650 has one of the highest radiation rates...do a google search and you'll see. If you don't mind paying a bit more...I'd recommend the 680 over the discontinued 650.

If you don't mind me asking......how much did you get the treo 680 for? Thanks.

[WalnutCrunch]

I'm switching from Telus to Rogers and Telus are being a**holes. I'm not under contract so I thought I was in the clear porting my number and not having to pay any fees. I got a notice in the mail on Monday that Telus was changing sections of their service agreement. Telus customers now have to give 30 days notice if they want to terminate their service. They even have a specific line saying that porting your number to another carrier falls under having to give 30 days notice or you will be charged certain fees.

What fees are we talking about?? I'm changing from Telus (no contract) to Rogers soon. I'm expecting to pay for 30 days' service. But now I have to pay even more???

[MoonDoggy]

I called today but the plan they offer me isnt that great

$25
2yr
200min daytime
unlimited we/wk
cid
100 ld

i didn't accept it. should i just tell them that i still want to cancel and maybe they would give me a better plan?

[myapple]

If you don't mind me asking......how much did you get the treo 680 for? Thanks.
$225.

[HowEver]

What did Telus answer when you asked them?

Chances are you pay 30 days in advance anyways, that may be the residual fees--and you may have already paid them.

What fees are we talking about?? I'm changing from Telus (no contract) to Rogers soon. I'm expecting to pay for 30 days' service. But now I have to pay even more???

[tmleafs26]

Hey guys, I'm wondering...
I have a corporate plan...
$23 for 200 mins, unlt even 6pm, unlt wknds, VM, per second billing, call waiting, call display...
plus 6.95+ 911 fee...
i guess the standard corporate plan thats out there.

Do you think I can get unlimited incoming if I call customer retentions? anybody succeed with a corporate plan?
Any info appreciated
Thanks guys.

[tmleafs26]

Hey guys, I'm wondering...
I have a corporate plan...
$23 for 200 mins, unlt even 6pm, unlt wknds, VM, per second billing, call waiting, call display...
plus 6.95+ 911 fee...
i guess the standard corporate plan thats out there.

Do you think I can get unlimited incoming if I call customer retentions? anybody succeed with a corporate plan?
Any info appreciated
Thanks guys.

I answered my own question...
Called retentions...."Hi there, I have a corporate plan through work and Bell is offering the same plan with unlimited incoming, can you match it?"
Rogers: Sure, just a second.
Rogers: I can give you the same plan, which is an un-advertised plan, but it won't be called corporate plan, you'll have the same as you have now plus an extra 50 minutes and unlimited incoming all for the same price"
Me: Sure, sounds good.
Rogers: Let me set that up for you.....It'll go into effect April 1st, 2007
Me: No problem.

So now I get:
250 mins
Unltd after 6pm and weekends
Unlt incoming
Voicemail, call display, call waiting, per second billing
$23+6.95+911 fee
And she didn't even ask me to renew my contract
SWEET
I'm happy :cheesygri :cheesygri :D :D :cheesygri :D :cheesygri :D

[stratux]

I want to sign a corporate account as well since I am eligible where is the cheapest place I can get the krzr or w810i. I am in gta..near pacific mall and the source

[Bing]

So now I get:
250 mins
Unltd after 6pm and weekends
Unlt incoming
Voicemail, call display, call waiting, per second billing
$23+6.95+911 fee
And she didn't even ask me to renew my contract
SWEET
I'm happy :cheesygri :cheesygri :D :D :cheesygri :D :cheesygri :D

wow, I wished fido was as generous

[tmleafs26]

wow, I wished fido was as generous

Switch to Rogers :)
I never threatened to cancel, just very polite, and asked if you could match. I think with number portability coming in, they're very generous with their offers...I can't ever see myself going over 250 daytime minutes, free after 6pm and weekend and unlimited incoming...

[bowser33333]

I have the same corporate plan and would like to do the same thing but....

are you sure when she said "but it won't be called corporate plan, you'll have the same as you have now plus..." that you didnt loose out on your other corporate features such as detailed billing, $0.10 LD, $0.20 overage, per second billing, etc

it is the same plan just that it now has unlimited incomming and 50mins more, correct?


I answered my own question...
Called retentions...."Hi there, I have a corporate plan through work and Bell is offering the same plan with unlimited incoming, can you match it?"
Rogers: Sure, just a second.
Rogers: I can give you the same plan, which is an un-advertised plan, but it won't be called corporate plan, you'll have the same as you have now plus an extra 50 minutes and unlimited incoming all for the same price"
Me: Sure, sounds good.
Rogers: Let me set that up for you.....It'll go into effect April 1st, 2007
Me: No problem.

So now I get:
250 mins
Unltd after 6pm and weekends
Unlt incoming
Voicemail, call display, call waiting, per second billing
$23+6.95+911 fee
And she didn't even ask me to renew my contract
SWEET
I'm happy :cheesygri :cheesygri :D :D :cheesygri :D :cheesygri :D

[weedb0y]

I have the same corporate plan and would like to do the same thing but....

are you sure when she said "but it won't be called corporate plan, you'll have the same as you have now plus..." that you didnt loose out on your other corporate features such as detailed billing, $0.10 LD, $0.20 overage, per second billing, etc

it is the same plan just that it now has unlimited incomming and 50mins more, correct?

Typically, you loose the corp benefits.

[rampageido]

I answered my own question...
Called retentions...."Hi there, I have a corporate plan through work and Bell is offering the same plan with unlimited incoming, can you match it?"
Rogers: Sure, just a second.
Rogers: I can give you the same plan, which is an un-advertised plan, but it won't be called corporate plan, you'll have the same as you have now plus an extra 50 minutes and unlimited incoming all for the same price"
Me: Sure, sounds good.
Rogers: Let me set that up for you.....It'll go into effect April 1st, 2007
Me: No problem.

So now I get:
250 mins
Unltd after 6pm and weekends
Unlt incoming
Voicemail, call display, call waiting, per second billing
$23+6.95+911 fee
And she didn't even ask me to renew my contract
SWEET
I'm happy :cheesygri :cheesygri :D :D :cheesygri :D :cheesygri :D

Many thanks tmleafs26
My contract with Rogers got over a few months ago. I got a similar deal as yours except for $25 with 275 dt minutes and unlimited incoming 6pm early eve Voicemail, call display, call waiting except per second billing
But i also got a free phone the sony ericsson W810i (mp3 with 1gb memory and 2mp camera)

Just called retentions and the trick worked.

Thanks again

[18GSIR]

just called and in 10 minutes of talking i got
$25
250 anytime minutes
unl weekdays from 6pm-8am
unl weekends
free caller id

$199 k790
waived adim fee
1st month unlimited local calling free
3yr contract

been with rogers on contract for 2years
old plan was
$30
250 any time minutes
unl weekdays 7pm-7am
unl weekends
voicemail
CID
small text msgin plan

im pretty happy with my new plan
thanks OP!!

[Ch28]

I answered my own question...
Called retentions...."Hi there, I have a corporate plan through work and Bell is offering the same plan with unlimited incoming, can you match it?"
Rogers: Sure, just a second.
Rogers: I can give you the same plan, which is an un-advertised plan, but it won't be called corporate plan, you'll have the same as you have now plus an extra 50 minutes and unlimited incoming all for the same price"
Me: Sure, sounds good.
Rogers: Let me set that up for you.....It'll go into effect April 1st, 2007
Me: No problem.

So now I get:
250 mins
Unltd after 6pm and weekends
Unlt incoming
Voicemail, call display, call waiting, per second billing
$23+6.95+911 fee
And she didn't even ask me to renew my contract
SWEET
I'm happy :cheesygri :cheesygri :D :D :cheesygri :D :cheesygri :D

Heh...most of the time they'll give you what you want if you're nice to the CSR when you ask.

[freebie]

Is there any way for a new customer to get that $23 corporate plan? I'm not a current Rogers customer but would love to get that plan. :)

I'm a student and also an employee at a Toronto-area college, my mom is an Ontario government employee and my dad works at a hospital in Toronto... any idea if these would qualify for that corporate plan? I can't find any info about group plan discounts from my College and my parents aren't aware of any deals available through their employers.

[migz23]

anyone know if coast mountain bus company has corporate offers

[eliteblaze]

any wireless portability madness today?

[bowser33333]

Does the time on your phone read correct?

Whats up with Rogers not getting around to turn their clock ahead 1hr. What has it been now ? 5.5days?

Maybe I am missing something. I dont think I have ever had to change my clock on my phone and I just looked and it seems to be in some auto update mode. Do I need to do something phone is a V551.

[cruisn76]

Does the time on your phone read correct?

Whats up with Rogers not getting around to turn their clock ahead 1hr. What has it been now ? 5.5days?

Maybe I am missing something. I dont think I have ever had to change my clock on my phone and I just looked and it seems to be in some auto update mode. Do I need to do something phone is a V551.

I have 3 rogers phones in the house and all the phones changed 1 hr ahead around 1:00am. I have the phone on auto adjust clock. Maybe try that. If not, you will have to update firmware (if available) I am assuming.

[ksk]

Does the time on your phone read correct?

Whats up with Rogers not getting around to turn their clock ahead 1hr. What has it been now ? 5.5days?

Maybe I am missing something. I dont think I have ever had to change my clock on my phone and I just looked and it seems to be in some auto update mode. Do I need to do something phone is a V551.

Try power-cycling it - that may correct the time...

[bowser33333]

Try power-cycling it - that may correct the time...


it worked - it shows the correct time now

Thanks

[unzari]

Just got off the phone with 2 nice Cx reps and this is what I got.

For two lines:
$20 (25 - $5 credit each month)
250 Weekday Minutes
Unlt'd Evenings and Weekends from 6pm~8am
CID
Unlimited Incoming calls ($10 - $10 credit)
3 Months unlimited calling, txt, pictures
-They told me to call back after 3 months to ask for a free SMS package.
$6.95+$0.50 Some Arbitrary Fees (SAF)

2 HUP
$0 Sony W810i
$0 Motorola V360

3 year renewal on contract. (Mine was gonna end in April 07)

Finally, a plan that I can't complain about. :D

[Acuratl]

Vm?

[singhaman]

I also have a corporate plan at 23$
200min
CID
VM
Unltd 6pm + WE
per second after 1st min
10C ld, 20C overage

I wanted to add unlimited incoming like the person on the previous page, but the nice rogers lady said that I could not get it lest I lose corporate benefits. She gave me instead NETWORK CALLING which she said is free calls between Rogers wireless and homephone and Fido (call lasted 45secs).

Is that a better deal? Or should I call back and try again for unlimited incoming?

[unzari]

Vm?

No VM, although they did offer it to me. I personally would never check my VM, and not many people I know would actually leave messages. Just one less thing to worry about. :D

[equalizr]

well im on a 3 yr plan and my first year is up today and im wondering if i could get a better plan and a new phone.

my plan i think is:

-between us calling $5
-pooled family eve/wknd plan+ $30
-between us discount -$5
$20 communicate value pack
911 fee
sys access fee

=$52.45 x2 since i have a family plan with 2 phones :)

Id like to bring my bill down a little and maybe get unl incoming calls and more daytime minutes. Is it possible to get rogers to rogers in my plan too?

[stratux]

Should I call a couple days afer I got my phone. I just signed a new 3 year contract. I have been with rogers since 1985 with cable tv and internet

[eliteblaze]

my friend just got this deal:

750 minutes/per second
Wk/Ev @ 6
$10 Communicate Bundle (caller id/VM/
1000 CAD LD

for $45
Also SE 810i for $99+ $35 Admin Fee


Is that good?

[bubble.tea]

my friend just got this deal:

750 minutes/per second
Wk/Ev @ 6
$10 Communicate Bundle (caller id/VM/
1000 CAD LD

for $45
Also SE 810i for $99+ $35 Admin Fee


Is that good?

With specials varying country-side., it would be nice if people included such details when reporting plans acquired.

So is the $10+1000LD credited?

I'd like to see the code for the 50bonus minutes...where'd that come from? It should only be 25 no? Or has 700min plans always had 50bonus mins?

99 for the W810i is BALONEY.

[hesp]

anyone know if they would pricematch my Bell corporate plan if I port over my number over? Can I bring my bell invoice to a local Rogers store to see if they match it?

Bell Corp Plan

$19 plus SAF and 911
200 mins anytime
unlimited evenings and wknds 6pm..
Caller ID, Voice Mail, Call waiting
billing by the second.

[HowEver]

They won't match it unless Rogers has that corporate plan for the same employer, and it has to be employer-reimbursed (as opposed to employee-paid).



anyone know if they would pricematch my Bell corporate plan if I port over my number over? Can I bring my bell invoice to a local Rogers store to see if they match it?

Bell Corp Plan

$19 plus SAF and 911
200 mins anytime
unlimited evenings and wknds 6pm..
Caller ID, Voice Mail, Call waiting
billing by the second.

[hesp]

They won't match it unless Rogers has that corporate plan for the same employer, and it has to be employer-reimbursed (as opposed to employee-paid).

Thanks

[in-ny]

hey! just got off the phone with rogers people and said i wanted to cancel my phone cause i got a $100 bill last mth...they were nice and got my plan changed =)

prior to plan change:
signed a 3yr contract with rogers in sept. 2006 --so i've been with them for about 7mths
$25 plan
100 wkday+50bonus/1000wkend and evenings
got the campus over-ride which included 1000R2R txt and R2R calling
and had to pay $6 caller ID on top of that

came up to abt $44 a mth if i didn't go over

New plan =)
$25
250 wkday
unlimited evenings starting at 6pm
unlimited wkends
free R2R
free caller ID
didn't need to extend my contract or sign a new 3yr contract or anything

comes up to abt $37 a mth =) savings of $7/mth

not bad i think...even though i tried to push for free text but i can't complain i guess...for a starving uni. student...savings $7/mth is pretty good =)

rfd-ers u're awesome! thx a bunch!

[eliteblaze]

SW Ontario
Yes

No idea

With specials varying country-side., it would be nice if people included such details when reporting plans acquired.

So is the $10+1000LD credited?

I'd like to see the code for the 50bonus minutes...where'd that come from? It should only be 25 no? Or has 700min plans always had 50bonus mins?

99 for the W810i is BALONEY.

[tmleafs26]

I also have a corporate plan at 23$
200min
CID
VM
Unltd 6pm + WE
per second after 1st min
10C ld, 20C overage

I wanted to add unlimited incoming like the person on the previous page, but the nice rogers lady said that I could not get it lest I lose corporate benefits. She gave me instead NETWORK CALLING which she said is free calls between Rogers wireless and homephone and Fido (call lasted 45secs).

Is that a better deal? Or should I call back and try again for unlimited incoming?

When I got unlimited incoming, I had to give up my corporate plan.
You lose per second billing, and cheap overage on minutes (from .18 to .25), but you do gain unlimited incoming, and an extra 75 minutes (from 200 to 275). If you don't like the plan, you can always go back to the corporate plan if you wish. Your call!

[Qsmooth]

With specials varying country-side., it would be nice if people included such details when reporting plans acquired.

So is the $10+1000LD credited?

I'd like to see the code for the 50bonus minutes...where'd that come from? It should only be 25 no? Or has 700min plans always had 50bonus mins?

99 for the W810i is BALONEY.


Any more details or plan # with this?

[tmleafs26]

anyone know if they would pricematch my Bell corporate plan if I port over my number over? Can I bring my bell invoice to a local Rogers store to see if they match it?

Bell Corp Plan

$19 plus SAF and 911
200 mins anytime
unlimited evenings and wknds 6pm..
Caller ID, Voice Mail, Call waiting
billing by the second.

They won't match it with a corporate plan, but if you ask nicely they can match it with their so called "un-advertised plan" if you're a good customer, and have all your services with them. They would rather keep you and give you the same offer as Bell, rather than get rid of you.

[eliteblaze]

I don't think she has any clue.

I think it's just http://www.redflagdeals.com/forums/showthread.php?t=418483&page=3

with a few tweaks

Any more details or plan # with this?

[chain55]

Just called in and got a female CxR. She was very nice and helped me change my plan. I went from:

250 mins weekday ($30.00)
Unl nights/weekends 6pm ($5.00)
Caller ID ($6.00)
-------------------------------------------
Total w/ SAF, 911 + tax = $55.23

to

250 mins weekday ($25)
Unl nights/weekends 6pm (Free)
Caller ID (Free)
100 LD mins (Free)
-------------------------------------------
Total w/ SAF, 911 + tax = $36.99

So it's pretty much the same plan as I had before + 100LD minutes for ~$20 cheaper. I know a lot of ppl have gotten better plans, such as free voicemail, but I didn't really push for it because I never use VM anyways. Also, I still had 2 years left on my 3 year contract when I called so I was happy to take whatever I can get :cheesygri

[in-ny]

i got my retention plan and now i want to get one for my dad...

he's been off of a contract for about 7yrs now so he also wants a phone upgrade... so i guess that means he'll have to sign a contract.
I wanted to ask, what's the best way to approach them? he's been a pretty loyal rogers customer
his current plan right now is
$10 <---rather than $20
150 anytime minutes and call display.

this is probably the barest of the bare plans out there...

wondering if anyone had any experience with being a long time, off contract customer, getting a retention plan and phone upgrade?

thx a bunch!:)

[Kaitlyn]

My rogers contract ends in Jan 2008, but I'd like to make it a better plan before that.

I am paying $25/mth for:
- 250 daytime mins
- Unlimited early evenings + weekends
- Caller Id
- Added voicemail (+$6)
- SAF + 911 ($7ish)
= roughly $43/mth

Is there anything I can do to make it a better plan? I'd like voicemail included, some LD minutes, potentially some text messaging... and IDEALLY no SAF :)

Obviously if I went through with cancelling I'd basically be paying $200.... so what can/should I do?

(it's not that I'm lazy but this thread just has TOO many pages to read through...)

[mercuryrich]

Hi All!
Im new to this so apologies. I am with telus and have been for 6 years. I went to Rogers Wireless Pacific Cellular in Surrey, BC today (Saturday)to see if they could get me a good deal on anything. I wanted to port my number over.

Theres nothing great ,you can read this which is what the guy handed me. It just summarises rogers plan.

http://usera.imagecave.com/mercuryrich/Rogersplan.jpg

He said the only new deal rogers is offering is
$40
350 + 350 Bunus anytime
Unlimited eve/weeknds(starts at 9pm)
Unlimited network calling
SAF $6.95
Activation $35
911 $0.50
VM, CID etc all extra

So really not good. Should I phone rogers directly and try for a better deal?

[bubble.tea]

...he's been off of a contract for about 7yrs now.


http://img.photobucket.com/albums/v283/petawawa/smilies/bash.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/bash.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/bash.gif

Geez...Just think of the lost revenue.

Wonder how many people are like this.

[bubble.tea]

hey! just got off the phone with rogers people and said i wanted to cancel my phone cause i got a $100 bill last mth...they were nice and got my plan changed =)
....
lol., next time pay attention to what you're doing with your cell. Must be nice to get things 'waived'.

Uhh...Mr. Police Officer, I didn't know WHY I was doing 50 over the speed limit.

Oh that's fine Mr. Speeder, I'll just waive this ticket for you. Next time be more careful.

hehe.
SW Ontario
Yes

No idea
k thanks.

[Kaitlyn]

I've read random posts but I am still confused... what do I say when I call in to change my plan?

If I just called in directly, would something like this work?
"I feel I am paying too much for my services and am aware of countless people who have been provided with more affordable and feature-filled plans than myself. ...then what..."?

Or what should I say?

[in-ny]

lol., next time pay attention to what you're doing with your cell. Must be nice to get things 'waived'.

Uhh...Mr. Police Officer, I didn't know WHY I was doing 50 over the speed limit.

Oh that's fine Mr. Speeder, I'll just waive this ticket for you. Next time be more careful.


ummm no i didn't get my $100 bill waived

[UrbanPoet]

i should try this out.

[a_y3n]

I'm going to get a W810i from Rogers on Tuesday. I only paid $50. I already updated my contract.
Thing is.. I think I want to return it and get a hardware upgrade sometime at the end of year and wait for some new phones to come out.

I'll keep my new contract, and get a hardware upgrade later on... is that a good idea? I think I can survive with my S710a for a bit longer.

Edit: and there is also that free 4gb card... hmm..maybe I should just keep the phone and get another hardware upgrade after a year..

[MACMAC]

Ok, I need some advice from you guys so that I don't screw this up ;)

I've been with Roger's since 1999, and I have two lines.

The contract for line A expired December 16th, Line B either also expired Dec.16 or is expiring March 28th(What should I be looking at DateEffective or ActivationDate?).

Both lines have the same mediocre plan:

200 Anytime Plan - $20.00
25 Sent/Unlim Received Text
Partial Detail Billing
Navigate Mobile Internet
$7 Essential Value Pack (with Call Display)
911+SAF

So the bills are around $75 per month tax-in.

Now I want to get a (Much) better plan for Line A and cancel Line B.

I also want to do a HUP for a BB Pearl, which I haven't done since Dec. 2004, so I should have spent ~$2700 since then.

Is there anyway I can use my Line B as leverage to get the best possible plan for Line A? ie: tease them with the possibility of signing a new contract for Line B later on, but actually cancelling it anyways?


Sorry for the length, just didn't want to leave out anything!


Thanks for any help!! :D

[Gordeesh]

http://img.photobucket.com/albums/v283/petawawa/smilies/bash.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/bash.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/bash.gif

Geez...Just think of the lost revenue.

Wonder how many people are like this.

How is it lost revenue? His father has still maintained the service for 7 years AFTER his contract expired.

If there is anything bad about this, it would be Rogers not contacting him anytime in the 7 years and offering him a deal since he's free to walk away at anytime.

[pennywize]

Sorry of this has been asked before, but has anyone gotten a good Rogers plan by switching from Fido?

Do you have to be an existing Rogers customer to get these good plans?

I want the ~$25/month for unlimited weekends/weeknights + caller ID + VM

[Eldorado]

I've been planning on trying to hit Rogers up for some good plan deals..

I'm currently on Bell, contract expired and really want to jump to Rogers for the better phones and better coverage.. though the biggest factor that will either keep me at Bell or send me to Rogers is the plan

I called Rogers up last week telling them that I'm with Bell, unhappy with them, and with number portability I am looking to switch... I made up a plan - actually more so quoted one that I read around here that someone got from retentions - the sales guy said they didn't have anything like that, so I gave him my sigh and disappointed voice.. so he said he will transfer me to someone more senior and more flexibility with the plans

Was on hold for 15-20mins, got bored and hung up... will try again with the same attack plan :)

Basically I will only jump for a plan similar to what people have been getting from retentions, along with a modest new phone rebate.. I think I could get it by constantly reminding them I want to switch from Bell...

If I don't get it from them, I know I will from Bell.. and can live with their negatives.. so sort of sitting in a win-win situation

Anyone else try yet??

[al1n_7]

this actually works. i called rogers and they made my plan so much cheaper.

my old plan before was
35dollars
100 anytime minutes
unlimited evening and weekends (6pm to 8am)
free CID and Call Fowarding
seconds billing

my new plan now is
25dollars
250 anytime minutes
unlimited evening and weekends (6pm to 8am)
free CID and Call Fowarding

downside:
minutes billing and no unlimited incoming =(

but i got a free phone
nokia 5300. and no activation free :cheesygri

anyways what is a 140credit?

[Kaitlyn]

I'm still confused... what am I supposed to say when I call them? I'm already on rogers with 10 months left on contract...

[hesp]

Pretty much in the same boat as you. Just dont want to sign up for 3 years and have billing by the minute; probably just stick with Bell until they change my plan.


I've been planning on trying to hit Rogers up for some good plan deals..

I'm currently on Bell, contract expired and really want to jump to Rogers for the better phones and better coverage.. though the biggest factor that will either keep me at Bell or send me to Rogers is the plan

I called Rogers up last week telling them that I'm with Bell, unhappy with them, and with number portability I am looking to switch... I made up a plan - actually more so quoted one that I read around here that someone got from retentions - the sales guy said they didn't have anything like that, so I gave him my sigh and disappointed voice.. so he said he will transfer me to someone more senior and more flexibility with the plans

Was on hold for 15-20mins, got bored and hung up... will try again with the same attack plan :)

Basically I will only jump for a plan similar to what people have been getting from retentions, along with a modest new phone rebate.. I think I could get it by constantly reminding them I want to switch from Bell...

If I don't get it from them, I know I will from Bell.. and can live with their negatives.. so sort of sitting in a win-win situation

Anyone else try yet??

[migz23]

called 2x to add unl incoming to my 25$ 250 daytime 6pm eve. plan

both girls. both no. both said impossible to do :mad: :mad:

[redflag]

Called twice the girl only offered me Nokia 5300 for $40 or SE W810i for $60, and the plan is not ideal either. Should I keep trying? I understand it is not good to call too frequently, but I guess a couple of more calls should be OK?

Thanks for any insight.

BTW: I've been very polite.

:(

[Eldorado]

Pretty much in the same boat as you. Just dont want to sign up for 3 years and have billing by the minute; probably just stick with Bell until they change my plan.

I'm sure you can work out your term with them.. the longer the term, probably the better the plan and phone rebate.. Bell will be the same

I will do 2 years and no more... it's worth paying a bit extra for the phone for a shorter contract

[tmleafs26]

I'm still confused... what am I supposed to say when I call them? I'm already on rogers with 10 months left on contract...


Read the threads here and see how people have done it...
It's been repeated on here hundreds if not thousands of times of various ways how people got better plans...
Speak to customer retentions.

[saw_mui]

hey,

i know i read it somewhere in here but i can't seem to find the exact page again .....

for the w810i....did you guys get your 1GB memory card already in the phone and preloaded with songs?????

It just seems kinda weird for me...just want to make sure i didn't get one that someone returned

[EL820]

hey,

i know i read it somewhere in here but i can't seem to find the exact page again .....

for the w810i....did you guys get your 1GB memory card already in the phone and preloaded with songs?????

It just seems kinda weird for me...just want to make sure i didn't get one that someone returned

You probably got a returned phone, or returned card.

[saw_mui]

update: i called two different rogers stores...and both said 1gb card suppose to be inside the phone already with some songs/ringtones already on the card. I guess i was wrong.

[TRK9]

update: i called two different rogers stores...and both said 1gb card suppose to be inside the phone already with some songs/ringtones already on the card. I guess i was wrong.

mine came loaded with a few MP3s too

afaik, returned phones are sold as refurbs

[elmokiddo]

I pay an Even $60 a month + SAF + 911 - 15% Bundle Discount

750 8am-6pm Weekday
Unlimited Wkn/Wkd 6pm
Unlimited Incoming
Rogers to Rogers
1000 Long Distance Minutes
$20 Communicate Pack

[migz23]

does i got a 5 dollar Monthly Plan Credit when i got voicemail yesterday. anyone know if i'll keep the credit if i remove voicemail online or have they found a way to remove that loophole

[bubble.tea]

does i got a 5 dollar Monthly Plan Credit when i got voicemail yesterday. anyone know if i'll keep the credit if i remove voicemail online or have they found a way to remove that loophole

you'll keep it.

[tjuzer]

you'll keep it.

People say no?

[IceQue]

called 2x to add unl incoming to my 25$ 250 daytime 6pm eve. plan

both girls. both no. both said impossible to do :mad: :mad:


It is possible, dunno what u'r talking about.....:cheesygri

[bubble.tea]

People say no?

bubble.tea>>>>people
http://img.photobucket.com/albums/v283/petawawa/smilies/inout.gif

[spudz2000]

I'm currently on a retention plan from about 2.5 years ago and 6 months left in my contract. that plan is below...

Unltd Eve 8pm/Wkend/250 Wkday/CD/ for $20+SF+911 (and I pay an extra $10 for the communicate value pack which gives CD/VM/125 txt sent)

The majority of my calls are incoming so I was looking for a plan with unl. incoming.

I called retentions and the best they would offer me as of now is the following...

Unltd Eve 6pm/Wkend/250 Wkday/Unltd Inc/VM/CD for $25+4+SF+911=$36.45+taxes.

I'd like to get R2R included in that also.. but they said they wouldn't budge and the rep I talked to said he will flag my account or something and that I couldn't get anyting better then this?

I'm wondering if I should take this or wait until after my contract is over and then maybe I would get a better plan then this?

What do you guys think?

[ayzman]

Here's my current plan (under corporate plan)

$20

VM / Caller ID / Display
250 Weekday + 25 bonus minutes
Unlimited Nights / Weekends
Unlimited Incoming

CxR never told me anything about being taken out of corporate plan when I added unlimited incoming so as far as I'm concern I'm still under the same plan

[migz23]

thanks for the replies guys

[Alphamale]

$20
9pm Evenings/Weekends (1000mins)
100mins Weekdays
UL Incoming
UL Network Calling

+ $10 Bundle for:
VM, CID, 125txt

-$5 VM credit

= $25 + $0.50 + 6.95 + taxes = $36.66

I'm pretty happy. However, just after I called, I checked my Rogers account online and it said that my "network features" were going to be removed when my new plan takes place...does anyone know if it really is getting "removed" permenantly or if it will come back when my new plan is in effect?

[amandamag]

My Rogers's contract is expiring soon in early April. I'm currently on the corp. plan for $20 (200 mins, unlimted wk nites and wkend, inc. cd ).

I'm thinking to renew my contract for another 2 yrs, and get a new phone -- either W810i or LG Chocolate.
What's the best price I can get for these phones? Is it possible to get them in the price offered for 3 yrs contract when signing for only 2 yrs?

thx

[mizermalice]

sorry havent been around lately, for those who asked me the questions:

I was 6months into my 3yr contract, my plan basically renewed my status to a new 3yr contract (therefore extending my old contract for another 6 months if you want to look at it that way).

For those suggesting not to call retentions directly, and instead the 1-888 # always, they're wrong. I know a couple of friends who called retentions directly and got what they wanted.

Personally though I did call the 1888 # myself because the *# had me on hold for a while.

Again, I called 3 times, first 2 times got 2 lady CSR reps. Total bitches, the second one even flagged me. I didn't go beserk though, after a couple o'good hours I called again and got a nice male rep (retentions I believe). Told him I was desperately in need of a better plan, told him I knew of the basic $20/$25 plans because a rogers rep was offering them at my university at one time (true). He asked what features I was interested in (he offered me R2R and unlimited incoming but for a higher $plan); I told him I only wanted VM/CI and a cheap plan and got my $15 plan.

He was offering me something like $25 for:

Unlmt Incoming
Unlimited R2R
250mins unlmt wkds/wkn after 6
VM/CD
125 Text messages
100 LD Minutes

was a pretty good offer, but I figured I could save some money by opting for the $15 offer. 250 wkds and unlmt weeknights/weekends = enough for me



Like someone already said, it really is a hit or miss. I don't think there are a lot of precautions to be aware of. Call, pray to God you get a cool rep, and get a feel on them (usually you can tell right away after talking to them for a bit if they're going to budge or not). It all depends on the rep, believe me. so for those who arent getting what they want, don't fret, I was flagged and I still got what I want :)


Oh and for those who are wondering, I don't believe there's actually any $15 plan, $18 corporate plan is probably the lowest $plan ? Correct me if I'm wrong. For myself, he explained to me that he was signing me up for a $25 retentions plan, but I was getting a monthly credit for $10 (therefore $15/month). But my advice is not to ask directly for a monthly credit or anything of that sort... that's overboard.

[tjuzer]

Anyone know how commuinicate pack show on roger online? I think rep mess up my account charge me extra 15$ :mad:

[tmleafs26]

bubble.tea>>>>people
http://img.photobucket.com/albums/v283/petawawa/smilies/inout.gif

Question Bubble Tea or anyone??? --> I have a credit of $5 and I'm being charged $5 for voicemail, so it's free......If I remove voicemail and add a communications value pack, will I lose the credit? or will it just apply to the communications pack?
Thanks

[Mad.Whack]

bubble.tea>>>>people
http://img.photobucket.com/albums/v283/petawawa/smilies/inout.gif

I'm fairly certain your wrong. This is coming from someone who gets 20$ in recurring credits per month. If I remove R2R I'm ALMOST certain I will lose the R2R credit.

[Ragged]

I'm fairly certain your wrong. This is coming from someone who gets 20$ in recurring credits per month. If I remove R2R I'm ALMOST certain I will lose the R2R credit.

I can't say for sure, stranger things have happened. I have the standard retention plan and I had something called "Comapny LD Calling" supposedly a $15 feature that allows free calls between those with the same company code. They gave me a $15 credit each month but the bills keep screwing up and I finally had enough and told them to remove it for me and replace it with R2R. I also had a $5 VM credit as well at the time. The $15 stayed and my bill is $5+$6.95+$.5 each month. It's not just with my phone, but my girlfriend's and her brother's. So it's definitely possible that credits stay and not absolutely attached to feature. The question is if you were to remove it yourself on rogers.com, whether that's any different, I don't now.

[3nergiz3d]

I called in to Customer Rentions Today. I talked to a represensative named oliver. i didn't think i got through to him. i wanted a cheap plan but this is what he offered me.

44 Dollar Month Plan

-350 Daytime Minutes
Unlimited evening and weekends starting at 5pm-7am.
Unlimited rogers to rogers, rogers to fido, rogers to rogers home phone.

10 Dollar Communicate value pack with name display voice mail and unlimited text messaging plan.

+System access fee, emergency 50 cents and all that and tax. came out to 71 dollars as he caculated.

[Mad.Whack]

I can't say for sure, stranger things have happened. I have the standard retention plan and I had something called "Comapny LD Calling" supposedly a $15 feature that allows free calls between those with the same company code. They gave me a $15 credit each month but the bills keep screwing up and I finally had enough and told them to remove it for me and replace it with R2R. I also had a $5 VM credit as well at the time. The $15 stayed and my bill is $5+$6.95+$.5 each month. It's not just with my phone, but my girlfriend's and her brother's. So it's definitely possible that credits stay and not absolutely attached to feature. The question is if you were to remove it yourself on rogers.com, whether that's any different, I don't now.

I agree, this topic was mentioned earlier and my conclusion was that if a credit has an expiry date, it is linked to a feature. If it doesn't, it isn't. Your guess is as good as mine whether this is true or not.

The reason I know credits may be linked is because I used to get a VM+Caller Id credit. I asked if I could just take the value pack and 125text free. I was told the credits were linked and I would lose them once I took off the feature. So I smooth talked her into adding the credit back on, and she wasn't BSing me because the credits appear differently on my bill.

[Kaitlyn]

All of you complained about getting girls... I got a girl, and got lucky! ;) Maybe since im a girl she was more happy to assist me :)

Went from:
$25/mth
250 mins
unlimited eve + wkd @ 6pm
CD
+$6 VM
+ SAF + 911 + Taxes
= $43ish/mth

To:
$25/mth
250 mins
unlimited eve + wkd @ 6pm
CD
VM
125 txt
100 LD
+ SAF + 911 + taxes
=$37ish/mth (with more stuff! :))

and no mention of contract extension. I told her i was excited to renew my contract with rogers, which I am. They def made me a happier customer, and I feel bad for all those average Joes who way overpay on those standard plans u find in stores

[Cisco KId]

Some decent plans peeps are getting. Currently I am coming near contract end, I have been with Rogers since 98. I was running in the low $200/mth range for a good 2 yrs before I got a 2nd phone with city fido. Inpunted them and sold that contract off cause I just despised their customer service.

For the last 2 yrs I got a grip on my cell service since a shift in occupation but within same industry, so I am seeing bills of about 52-62/mth

I currently have
400 minutes/mth per second
e & w after 6
vm
+ saf and 911

I am looking at some type of plan that will cut my bill near hal or to say the 35/mth mark. I am willing to give up the per second if I can get free incoming , r 2 r as well as fido and home phone, hoping to see some stellar price plans posted cause this thread is way too long

[HowEver]

Trust me, you just renewed your plan.

If you like you can call up and fight it, saying you were never told about the contract extension--but if you're not going to switch providers, I'm not sure I see the point of that.

(I would call as a matter of principle, though.)

All of you complained about getting girls... I got a girl, and got lucky! ;) Maybe since im a girl she was more happy to assist me :)

Went from:
$25/mth
250 mins
unlimited eve + wkd @ 6pm
CD
+$6 VM
+ SAF + 911 + Taxes
= $43ish/mth

To:
$25/mth
250 mins
unlimited eve + wkd @ 6pm
CD
VM
125 txt
100 LD
+ SAF + 911 + taxes
=$37ish/mth (with more stuff! :))

and no mention of contract extension. I told her i was excited to renew my contract with rogers, which I am. They def made me a happier customer, and I feel bad for all those average Joes who way overpay on those standard plans u find in stores

[Kaitlyn]

Trust me, you just renewed your plan.

If you like you can call up and fight it, saying you were never told about the contract extension--but if you're not going to switch providers, I'm not sure I see the point of that.

(I would call as a matter of principle, though.)

I'm quite sure i didn't as my features still say end at my original contract end... i'll chck next month when VM kicks in... plus, there was never a single mention of extension length
1 year, 2 year, 3 year... not a single mention

[Kaitlyn]

I am on my own plan, but live (and could argue dependent) on my mom. If I moved my contract to her, we'd get the 15% bundle/VIP discount... but then the bill wouldn't come to me, I'd have to look through her bill to go over mine, etc.

Is there any way it could be bundled yet sent separately, or have them still give me the 15% discount? After all, the billing address is the same as her's which is where cable tv and internet go...

[hymack]

NOTE: I was informed that starting sometime in April, all new and newly extended plans will be on the hook for the updated $400 early termination fee!!!

So, to sum up my experience...went from:
$20 - 50 weekday, 1000 eve+w/e after 8pm
$10 - VM, CID, 125txt
$6.95 + 0.50 ->SAF + 911

To: Same price, plus a one time $30 credit
250 Weekday, Unlimited eve+w/e after 6pm
and the rest the same.

Pretty happy, considering I was going over on a steady basis for the last few months by $5. Since I don't need it 9-5 @ work, those evening hours won't burn me anymore.

I spoke to a very nice gentleman, didn't really push for anything more. Extended 3 more years, was in month 20 of 36 of my initial plan.

Thanks RFD'ers :cheesygri

[Kaitlyn]

NOTE: I was informed that starting sometime in April, all new and newly extended plans will be on the hook for the updated $400 early termination fee!!!

So, to sum up my experience...went from:
$20 - 50 weekday, 1000 eve+w/e after 8pm
$10 - VM, CID, 125txt
$6.95 + 0.5 SAF + 911

To: Same price, plus a $30 credit
250 Weekday, Unlimited eve+w/e after 6pm
and the rest the same.

Pretty happy, considering I was going over on a steady basis for the last few months by $5. Since I don't need it 9-5 @ work, those evening hours won't burn me anymore.

I spoke to a very nice gentleman, didn't really push for anything more. Extended 3 more years, was in month 20 of 36 of my initial plan.

Thanks RFD'ers :cheesygri

so ur plan is $20 + $10 + $6.95 + $0.50 - $30 * 1.14? That doesn't sound right...

[hymack]

the credit was for one time only, will edit post. but it comes to ~$43/mo all in

[bubble.tea]

I'm fairly certain your wrong. This is coming from someone who gets 20$ in recurring credits per month. If I remove R2R I'm ALMOST certain I will lose the R2R credit.

You are RIGHT.

Your R2R CREDIT., is DIRECTLY linked to your R2R feature. Knock off the feature, and the credit loses it's functionality.

are ya followin' me?

[kel]

My currenty employer offers a corporate rogers plan that looks like this:

3-year contract
250 daytime
Unlimted Evening & Weekends 8pm-7am
Free Voicemail
Free Caller id
Activation fee waived
billed by the minute (doesn't say by the sec so this is an assumption)

$20.

Thoughts? Should I bite? I've never been on contract thats mainly why I'm asking. I'm currently using fido with their $25 unlimited incoming plan, with VM+CID extra.

[powerful]

will try this

[findme]

I am on my own plan, but live (and could argue dependent) on my mom. If I moved my contract to her, we'd get the 15% bundle/VIP discount... but then the bill wouldn't come to me, I'd have to look through her bill to go over mine, etc.

Is there any way it could be bundled yet sent separately, or have them still give me the 15% discount? After all, the billing address is the same as her's which is where cable tv and internet go...

Yes, sort of. I had the exact same situation.

I complained that my household gets the 15% bundle discount on our main bill (with cable/internet/cell), but has two additional cellphone bills in different names that don't get the discount. They said the discount can only be applied when the services are combined onto the main bill, but I said that we deserve it regardless of whether or not the bills are combined, because we give them so much business. The guy said he had no way of adding a percentage discount to a bill with a single service, so he offered a $5 monthly plan credit on those cellphone bills to make up for the lack of bundle discount.

That credit, along with another $5 monthly plan credit I was given for other reasons, lowers my regular $42 plan to $32 plus extras and taxes and fees. Now I just need a credit for my $10 essential value pack and I'd be happy.

[silicone]

NOTE: I was informed that starting sometime in April, all new and newly extended plans will be on the hook for the updated $400 early termination fee!!!


I thought this came into effect MARCH 1st!!! can someone 'in the know' please confirm this?

[a_y3n]

I went $50 over my WD minutes last month- massively due to my incoming calls...
so i wanted to change my plan, now i have this - and was able to get this applied to my brother line as well (on my bill)

$20 ($25 plan with $5 credited)

250 wkday min
unl. evenings and weekends after 6pm
cid
free incoming calls

I think I will stick with this one - I had to work DAMN HARD to get it though.
CSR dude was an A S S H OLE!

I didn't want the $10 text message plan for free anymore and get the free incoming calls instead.
I wanted this plan for my brother's line as well.
I tried to push him to give me the $6 plan for 5 - but he was realllllllly pissed and said at this time he felt like he should give me everything for free... and tells me everything i change is documented..blah blah... i think my account is flagged now.. but o well! I got what I wanted.. take that Rogers!

EDIT:

I called back to verify my account cuz to make sure the csr didn't screw up my plans.. and they said their system was down and I should call by in 30-45 min cuz they can't view my account.... fishy

[Kaitlyn]

So I called in and got a guy, asked if he could apply the VIP 15% discount to my account without actually moving it over to my mom's account (in which case the discount would be applied...)

Anyone got any suggestions for how I could try again and have them add 15%/fixed $ discount to my account?

[MoonDoggy]

So I called in and got a guy, asked if he could apply the VIP 15% discount to my account without actually moving it over to my mom's account (in which case the discount would be applied...)

Anyone got any suggestions for how I could try again and have them add 15%/fixed $ discount to my account?

Be sure to wait a bit before calling as they log the date and time of your calls. If your calls are close in between, they know you just want a deal and not wanting to cancel your service.

[Kaitlyn]

Be sure to wait a bit before calling as they log the date and time of your calls. If your calls are close in between, they know you just want a deal and not wanting to cancel your service.

i DON'T want to cancel(now) lol... but I feel I should get 15% VIP discount without the need to actually attach it to my mom's account, seeing as how we live together and same billing address, etc...

[Importspeed]

So I called today and I got this:

275
cd/vm
125 txt
weeknights 6 pm weekends
100 ld
rogers 2 rogers

25 month. Signed a 3 year deal and got the k790 for 150 + no admin fee

I used to be on a corp plan of

23 month

200 min
cd/vm
weeknights 6pm weekends
per second billing
overages and ld were 10 cents/min

So for 2 bucks more I'm happy with what I got.

[jay_bionic]

I just managed to get the LG Chocolate Phone for $19.99 on a 2 year renewal. Don't know how good of a phone that is? Any ideas.

[bubble.tea]

I just managed to get the LG Chocolate Phone for $19.99 on a 2 year renewal. Don't know how good of a phone that is? Any ideas.

esthetically sexy.

no expandable memory 9DEAL KILLER9.

I'd love to test out an LG. Never have.:o

[9Doorz]

So I called today and I got this:

275
cd/vm
125 txt
weeknights 6 pm weekends
100 ld
rogers 2 rogers

25 month. Signed a 3 year deal and got the k790 for 150 + no admin fee

I used to be on a corp plan of

23 month

200 min
cd/vm
weeknights 6pm weekends
per second billing
overages and ld were 10 cents/min

So for 2 bucks more I'm happy with what I got.



does roger even have per second billing? i really want it but i was told they don't offer it

[Alvito]

does roger even have per second billing? i really want it but i was told they don't offer it

no i dont think so. Fido is the only one. As far as i know.

[bubble.tea]

PSB Exists with certain Corporate Accounts.

[rogers_guy]

I have been with Rogers now for over 10 years.......Had not a bad customer relations plan but, earlier this month thought to call in and see what else they can do to earn my business.

Here is what I got:

275 daytime
Unlimited eve calling from 6PM till 8AM
Unlimited weekends
Unlimited Rogers to Rogers
Unlimited local incoming minutes
No charge Caller ID
No charge 100 MIN of Canadian LD minutes

I received this all for $25. per month! Now it only gets sweeter.......Rogers is ALSO giving me a plan credit of $10.00 per month for my entire 3 year term! As long as I renew before the 3 years expires, I will retain the $10. plan credit basically forever!!! This whole plan listed above costs me $15. plus SAF of $6.95 $.50 911 fee and GST/PST.......With all fees and taxes it does not even come to $25. per/month.

It totally pays to stick with a single carrier and then milk it for all its worth for them to retain you as a customer.

[tmleafs26]

I have been with Rogers now for over 10 years.......Had not a bad customer relations plan but, earlier this month thought to call in and see what else they can do to earn my business.

Here is what I got:

275 daytime
Unlimited eve calling from 6PM till 8AM
Unlimited weekends
Unlimited Rogers to Rogers
Unlimited local incoming minutes
No charge Caller ID
No charge 100 MIN of Canadian LD minutes

I received this all for $25. per month! Now it only gets sweeter.......Rogers is ALSO giving me a plan credit of $10.00 per month for my entire 3 year term! As long as I renew before the 3 years expires, I will retain the $10. plan credit basically forever!!! This whole plan listed above costs me $15. plus SAF of $6.95 $.50 911 fee and GST/PST.......With all fees and taxes it does not even come to $25. per/month.

It totally pays to stick with a single carrier and then milk it for all its worth for them to retain you as a customer.

I'm pretty sure the $10 credit is for the unlimited incoming...They charge $10 and give you a credit....I highly doubt you get that for $15, I think you mis-understood them.

[rogers_guy]

I'm pretty sure the $10 credit is for the unlimited incoming...They charge $10 and give you a credit....I highly doubt you get that for $15, I think you mis-understood them.

You might have thought that but, I can positively say that I DO get the plan in the end for $15. plus fees/taxes!!! I even went online to retrieve my online bill and sure enough the charges outlined were what I outlined above. The total bill came under $25.

This has got to be one of the best deals I have read based on what the posts thus far on this thread have mentioned.

[tmleafs26]

You might have thought that but, I can positively say that I DO get the plan in the end for $15. plus fees/taxes!!! I even went online to retrieve my online bill and sure enough the charges outlined were what I outlined above. The total bill came under $25.

This has got to be one of the best deals I have read based on what the posts thus far on this thread have mentioned.

Post a screen shot for all to see and drool if thats the case....

[kanimara]

Ooh I'm good.

I got a $100 credit put on my account.
My phone bill has gone from $50/month to $23/month + 35 text messages.


Crazy happy.

Thank you guys so much.

[IceQue]

I'm pretty sure the $10 credit is for the unlimited incoming...They charge $10 and give you a credit....I highly doubt you get that for $15, I think you mis-understood them.

Post up ur bill when u get it, I dont believe it.

[rogers_guy]

250/Unlimited Eve/Wkds Plan $25.00
25 Anytime Minutes
Monthly Plan Credit savings of -10.00
Call Display 6.00
Digital Call Display Credit savings of -6.00
911 Emergency Svc Access Fee 0.50
Rogers to Rogers Calling 5.00
Rogers to Rogers 3yr Bonus savings of -5.00
Unlimited Incoming Calls Opt. 10.00
Incoming Calling Option Bonus savings of -10.00
System Access Fee 6.95

Total Wireless Charges before Taxes $22.45
GST 1.57
PST 0.00

Your Total new charges $24.02

Can you say EXCELLENT!

[bubble.tea]

.....
Can you say EXCELLENT!

Excellent!!!

Next step., gimme your number so I can reference it when I call in next :D

[Ragged]

Excellent!!!

Next step., gimme your number so I can reference it when I call in next :D

Haha...and screw him over?? Like I said, it's not hard to believe at all, I have something a little cheaper.

Mine looks like the following:

200/Unlimited Eve/Wkds Plan@6pm $25
Monthly Plan Credit -10
Monthly Plan Credit -15
Call Display 6
Call Display Credit -6
911 Emergency Svc Access Fee 0.5
Rogers to Rogers Calling 5
Campus Calling Option Credit -5
System Access Fee 6.95
Voicemail 6.00

Total Wireless charges before Taxes $13.45
Taxes 1.89

Total $15.34

200mins
wkd/nights @ 6pm
100 LD
CID
VM

[Idontdomornings]

Fellow RFDers:

Excellent thread!! After reading most of this thread, I feel so stupid paying full plan price all these time!! :mad:
One of my cell is with Rogers (no contract), for sure I will call for better deals, have a question and greatly appreciate advise:
This is a pretty "standard retention plan" ? Is It?
Unlmt Incoming
Unlimited R2R
250mins unlmt wkds/wkn after 6
VM/CD
125 Text messages
100 LD Minutes

DO I NEED TO SIGN ANY CONTRACT? IF SO WILL THEY LET ME SIGN ONE YEAR ONLY?? THREE YEARS SEEMS WAY TOO LONG >:(

[simms]

Haha...and screw him over?? Like I said, it's not hard to believe at all, I have something a little cheaper.

Mine looks like the following:

200/Unlimited Eve/Wkds Plan@6pm $25
Monthly Plan Credit -10
Monthly Plan Credit -15
Call Display 6
Call Display Credit -6
911 Emergency Svc Access Fee 0.5
Rogers to Rogers Calling 5
Campus Calling Option Credit -5
System Access Fee 6.95
Voicemail 6.00

Total Wireless charges before Taxes $13.45
Taxes 1.89

Total $15.34

200mins
wkd/nights @ 6pm
100 LD
CID
VM

And I have something cheaper too..

$14.19 all in
$5 + SAF + 911+ tax

275mins
wkd/nights @ 8pm
100LD
CID

I average maybe 600-800 minutes a month...

[simms]

I have been with Rogers now for over 10 years.......Had not a bad customer relations plan but, earlier this month thought to call in and see what else they can do to earn my business.

Here is what I got:

275 daytime
Unlimited eve calling from 6PM till 8AM
Unlimited weekends
Unlimited Rogers to Rogers
Unlimited local incoming minutes
No charge Caller ID
No charge 100 MIN of Canadian LD minutes

I received this all for $25. per month! Now it only gets sweeter.......Rogers is ALSO giving me a plan credit of $10.00 per month for my entire 3 year term! As long as I renew before the 3 years expires, I will retain the $10. plan credit basically forever!!! This whole plan listed above costs me $15. plus SAF of $6.95 $.50 911 fee and GST/PST.......With all fees and taxes it does not even come to $25. per/month.

It totally pays to stick with a single carrier and then milk it for all its worth for them to retain you as a customer.

For 10 years, I guess I can believe it, I'd like to see a screenie to admire though. At that price probably the best I've seen.

[Acuratl]

[QUOTE=Ragged;4841671]Haha...and screw him over?? Like I said, it's not hard to believe at all, I have something a little cheaper.

Mine looks like the following:

200/Unlimited Eve/Wkds Plan@6pm $25
Monthly Plan Credit -10
Monthly Plan Credit -15
Call Display 6
Call Display Credit -6
911 Emergency Svc Access Fee 0.5
Rogers to Rogers Calling 5
Campus Calling Option Credit -5
System Access Fee 6.95
Voicemail 6.00

Total Wireless charges before Taxes $13.45
Taxes 1.89

Total

your a monster

[tigger03]

I have been with Rogers now for over 10 years.......Had not a bad customer relations plan but, earlier this month thought to call in and see what else they can do to earn my business.

Here is what I got:

275 daytime
Unlimited eve calling from 6PM till 8AM
Unlimited weekends
Unlimited Rogers to Rogers
Unlimited local incoming minutes
No charge Caller ID
No charge 100 MIN of Canadian LD minutes

I received this all for $25. per month! Now it only gets sweeter.......Rogers is ALSO giving me a plan credit of $10.00 per month for my entire 3 year term! As long as I renew before the 3 years expires, I will retain the $10. plan credit basically forever!!! This whole plan listed above costs me $15. plus SAF of $6.95 $.50 911 fee and GST/PST.......With all fees and taxes it does not even come to $25. per/month.

It totally pays to stick with a single carrier and then milk it for all its worth for them to retain you as a customer.

that's friggin sweet. I can't wait for my EP1 plan with Bell to get over ... if Bell doesn't gimme nething comparable to my EP1 plan, I'll switch over to Rogers' $23(+SAF+tax) corporate plan & stick with GSM.

[rob0829]

I've been with Bell for a while now and my contract just expired. I tried calling to get a better deal but it didn't work so good. Can I call Rogers up and tell them what I'm getting with Bell right now and do you think they would beat it? Does anyone have experience with that? I currently have:

$25
200 minutes
Unlim nights and weekends @ 6pm
some other stuff I don't use

a few extra bucks for Caller Id and voicemail

[wolverineTO]

Haha...and screw him over?? Like I said, it's not hard to believe at all, I have something a little cheaper.

Mine looks like the following:

200/Unlimited Eve/Wkds Plan@6pm $25
Monthly Plan Credit -10
Monthly Plan Credit -15
Call Display 6
Call Display Credit -6
911 Emergency Svc Access Fee 0.5
Rogers to Rogers Calling 5
Campus Calling Option Credit -5
System Access Fee 6.95
Voicemail 6.00

Total Wireless charges before Taxes $13.45
Taxes 1.89

Total $15.34

200mins
wkd/nights @ 6pm
100 LD
CID
VM

This is a crazy deal!!...how do you get the -10 and -15 monthly credit????
Did you have to sign a contract?

[thelefteyeguy]

so basically i should avoid the main customer service number and go directly to retention right...im getting nowhere right now.

my contract expired in FEb and the reps are giving me nothing.

25$+SAF+911 (i think its the retention plan already)
+7$ internet/vm plan

150min
unlimited weekend
and that's basically it.


someone offer me some help hehe (i don't mind getting a 3 yr contract)
also i ask the reg csr to give me a HUP...they gave me a $199 offer for the w810...i laugh in their face


Please help ;) (ie do i quote someones number and get their plan?)

[simms]

And I have something cheaper too..

$14.19 all in
$5 + SAF + 911+ tax

275mins
wkd/nights @ 8pm
100LD
CID

I average maybe 600-800 minutes a month...

Sorry about the previous post, the post got corrupted... fixed now :)

[tigger03]

I've been with Bell for a while now and my contract just expired. I tried calling to get a better deal but it didn't work so good. Can I call Rogers up and tell them what I'm getting with Bell right now and do you think they would beat it? Does anyone have experience with that? I currently have:

$25
200 minutes
Unlim nights and weekends @ 6pm
some other stuff I don't use

a few extra bucks for Caller Id and voicemail

Doesn't hurt to call and ask.

[Eldorado]

Well I finally ported my number over to Rogers from Bell.. I tried and tried before doing so to get a deal out of them over the phone for a decent plan, but none would budge..

So I went in store, grabbed a Sony W810, signed up to a basic $20 plan:
100minutes
1000 daytime/evening minutes

plus $10 package on top:
CD
VM
125 Text Messages

Talking to the guy at the store, he said I can try phoning them in a week or 2 and saying how I've changed my mind and want to go back to Bell for a better plan (as I was with them prior).. and could probably get a decent retention deal out of them

Has anyone tried this route before?

[HowEver]

Depending on the store, you have 30 days/30 minutes' usage within which to return the phone.

I think you should consider this an option now, since your plan sucks and there is no guarantee it will improve.

If you can get by with 100 daytime minutes fine, but you aren't a candidate for retentions, and cancelling now will cost you $400, which that salesperson knew. He also knows he doesn't work for Rogers and can guarantee you NOTHING for when you call.

So stop using minutes on the phone, and get your money back. Make sure there are no hidden charges when you return the phone.

You could try phoning Rogers now and letting them know what the salesperson pulled on you. See if they can help, and let us know.

Well I finally ported my number over to Rogers from Bell.. I tried and tried before doing so to get a deal out of them over the phone for a decent plan, but none would budge..

So I went in store, grabbed a Sony W810, signed up to a basic $20 plan:
100minutes
1000 daytime/evening minutes

plus $10 package on top:
CD
VM
125 Text Messages

Talking to the guy at the store, he said I can try phoning them in a week or 2 and saying how I've changed my mind and want to go back to Bell for a better plan (as I was with them prior).. and could probably get a decent retention deal out of them

Has anyone tried this route before?

[DH2000]

Did anyone have good Family plan with Rogers?
I'm will Bell (no contract) currently and my wife with Rogers (prepaid plan).

Thanks for any advise.

[Aznkid2000]

I am using a Motorola V635..... I want like to get a better phone someone said that they got a LG Chocolate for 19.99 when they called Customer service thing

rn said how the CxS will give you good deals if you tell them you want to cancel your plan. What happen if they do cancel it and stuff??????

anyone can help me try to get a better phone using the method rn said???? plz pm me or post it

[bubble.tea]

I am using a Motorola V635..... I want like to get a better phone .....

THERE IS LIKE NOTHING better than the V635 :)

[ItemFinder]

I am using a Motorola V635..... I want like to get a better phone someone said that they got a LG Chocolate for 19.99 when they called Customer service thing

rn said how the CxS will give you good deals if you tell them you want to cancel your plan. What happen if they do cancel it and stuff??????

anyone can help me try to get a better phone using the method rn said???? plz pm me or post it

For it's form factor, it was one of the best phones period. If you still want a clamshell, you might try the Nokia 6126/6131. I use it on Fido and have been very satisfied.

A little off-topic, but if someone wants to HUP and wants an easy sale, please contact me. I'm willing to pay the cost of the phone plus an additional $50.

[Aznkid2000]

well i wanted a like slide phone cuz since this phone is like heavyer then normal phones and i just like slide phones more better????

can someone help me on like how to talk to the customer service person thing.

Like on what to say to get a good deal and stuff.

i dont want to cancel it just get a better deal or if possible a slide phone or anything really...... mayb a bluetooth headphone???

[yyCC]

Just like to update my retention plan from September of Last year, after the first 3 months of unlimited minutes/pictures/sms period, they can't get my account to work with R2R text msg, so basically everytime i send a R2R text they charge me. I called them for 2 consecutive months to have those charges removed and they are ****** they always forget to remove the tax applied to the sms charge. Those are just few sends since i dont send much but i like to point them out their mistake. By the third month i tell the tech to fix my account forever so it wont charge me again and the the guy said he CANT lol ... so i called the retention number again, the guy there still can't fix my account to work right but since that dept has more power they just give me the $10 valued unlimited sms and give my acct a $10 credit for it. Now i'll see if they are going to mess up again...


- unlimited incoming calls
- 100 outbound mins
- 1000 evening & weekends (even starts at 9pm)
- 100 Canadian LD
- Caller ID
- unlimited R2R calling
- unlimited R2R text messaging
- 3 months unlimited local calling
$25/mo + admin fee waived (the whatever $35 is for)

3yrs contract


Also, my bill is getting a $1 increase since the call display increased by $1 and i asked if they can increase my plan credit for $1 to off-set the increase since what i am supposed to get is call display free. They said they can't and told me even those with call-display credit has to pay that $1 extra BUT WAIT i just looked at my bro's bill, his call-display credit does increased to $6 damnit ... anyone called in for something like that?

[sjwong]

Just got off the phone with Rogers as I inquired about my contract expiration date. It was for Nov 2008. The CSR wanted to know why I asked about it. Advised her that I will probably switch to Telus at the end of my term.

Also, I asked her about a HUP for my daughter's Firefly. She said I can call in June to discuss about the HUP and she asked what kind of phone is she looking for. I told her that my daughter was looking for a RAZR. Then she said that seeing that I might leave, she changed the end date of my contract to Nov 2007 so that I can give my daughter my RAZR. Did not even offer anything to retain me as a client even though I have been with them for 13 years. I guess they want to keep my daughter as a client (only since August 2006). Has this ever happen to anyone here?

I can now wait until October to see what retention plan they can give me.

Current plan for $20.00:

200 Weekday
Early unlimited evenings/weekend
Rogers to Rogers

Plus
Caller Display: $6.00
Monthly credit: $5.00

Cost: $21.00 plus SAF and 911 = $32.15 after taxes

[yyCC]

got a question, if i add/remove anything of my servies online (i.e. call display etc) their bill showing doesn't have the credits applied ... are they going to remove all the credits on the acct if there is any changes? i hope not but just asking to be sure

[Aznkid2000]

so you didnt get anything from it just that they shorten ur contract????

[sjwong]

so you didnt get anything from it just that they shorten ur contract????

That is correct.

[Aznkid2000]

didnt anyone try it and got like a cell phone for free or a cell phone for like cheap from rogers??????

if so tell me what you said to get it and stuff

from the beginning when u called to the end plz

[Kaitlyn]

didnt anyone try it and got like a cell phone for free or a cell phone for like cheap from rogers??????

if so tell me what you said to get it and stuff

from the beginning when u called to the end plz

Seriously, why do you need to use "like" so much? When people talk that way its annoying enough, but you need to type that way too? Ugh.

[Aznkid2000]

ok i'll use different words i guess i am just use to typing it for some reason....

[gdong]

didnt anyone try it and got like a cell phone for free or a cell phone for like cheap from rogers??????

if so tell me what you said to get it and stuff

from the beginning when u called to the end plz

Damn azn kids. Piss off.

[fantom]

Excellent!!!

Next step., gimme your number so I can reference it when I call in next :D

I second that motion!

:D

Please feel free to share the details...

[ItemFinder]

didnt anyone try it and got like a cell phone for free or a cell phone for like cheap from rogers??????

if so tell me what you said to get it and stuff

from the beginning when u called to the end plz

As Asian kid from the valley, lol.

[kanimara]

THERE IS LIKE NOTHING better than the V635 :)

I am going off topic a bit..
V635 reception rocks.
The biggest downside for me is that you can't set a default setting for the pics/vids you take with it. I always want my stuff to be dark, but every time I take a pic I have to edit the settings so it doesn't look like crap.. I hate it.

But I have an annoying problem...
I did not get a CD with software to xfer files between PC and the phone.
Does anyone know where I can download it?

[ID33]

I am current with rogers family plan, and they always over charge on one of my
line; therefore, every months I have to phone in to adjust the balance.
After reading this thread, I decide to give it a try, but the lady did not offer
me anything, and just said she will do the follow up of my case.

Does anyone know the deal work on the family plan, too? Can I call in again to get a deal?

[Soparik2]

I am current with rogers family plan, and they always over charge on one of my
line; therefore, every months I have to phone in to adjust the balance.
After reading this thread, I decide to give it a try, but the lady did not offer
me anything, and just said she will do the follow up of my case.

Does anyone know the deal work on the family plan, too? Can I call in again to get a deal?

i suggest getting off family plan and get the $25 plan that we are all getting with R2R which is basically the best if u call ur plan members alot
and also u get alot more plan members to talk to (everyone that has a rogers line instead of everyone on ur account)

[ID33]

i suggest getting off family plan and get the $25 plan that we are all getting with R2R which is basically the best if u call ur plan members alot
and also u get alot more plan members to talk to (everyone that has a rogers line instead of everyone on ur account)


I think I will never get a family plan again. Unfortunately, I still have two years contract with rogers, and the early termination fee will cost me $195 for each line. I just wish I can get a better deal right now

[Kaitlyn]

Rogers 2 Rogers is only LOCAL, right? I can't call my friend in Ottawa on Rogers for "free" can I?

[bubble.tea]

Rogers 2 Rogers is only LOCAL, right? I can't call my friend in Ottawa on Rogers for "free" can I?

right...and right., you can't.

[ItemFinder]

Fido offers Fido to Fido long distance within Canada. Rogers Home phone has Unlimited Network Calling anywhere in Canada too. I'm sure Rogers Wireless has an UNC LD option. If not, just add the $5 1000 LD minutes bundle.

[Kaitlyn]

Fido offers Fido to Fido long distance within Canada. Rogers Home phone has Unlimited Network Calling anywhere in Canada too. I'm sure Rogers Wireless has an UNC LD option. If not, just add the $5 1000 LD minutes bundle.

Whats this $5 1000 mins bundle? I have 100 LD but 1,000 would be nice :)

[st7860]

http://www.canada.com/vancouversun/news/story.html?id=ff595e4a-374c-4710-af4c-6d5420ebf69b&k=99622
One in five cell phone users say they will probably switch phone providers when their contract expires now that they can take their phone number with them.

The results are part of a survey carried out between March 12 and 18 by marketing research firm TNS Canadian Facts. The survey also found that 13 per cent of pay-as-you go users would likely switch in the next few months.

Phone number portability, which allows customers to keep their telephone number when switching cellphone providers, became available in Canada March 14. Landlubbers can now also cast off their landlines by switching to a cell phone that uses their old home phone number. But only nine per cent of survey participants said they were contemplating replacing their home phone with a mobile one.\
Number portability gives consumers more of a choice, said TNS vice-president Richard Jenkins.

“Getting rid of that barrier means companies are going to have to work harder to keep current customers and to attract new ones,” Jenkins said.

“The question now is going to be which company is able to really leverage its own strengths to take advantage of what portability offers,” he added

[animedown]

I was wondering, when i speak to the customer relations agent, by calling the 1-888 number. Should I ask them directly like, I have been a loyal customer, but my current plan is too expensive and the minutes are not enough, could you offer me a cheap retention plan?

and also would they know what I mean when I ask for a cheap retention plan?

oh and also, if im only 6 month into my 2 year contract, will I still be able to ask for the cheap retention plan?

[bubble.tea]

I was wondering, when i speak to the customer relations agent, by calling the 1-888 number. Should I ask them directly like, I have been a loyal customer, but my current plan is too expensive and the minutes are not enough, could you offer me a cheap retention plan?

and also would they know what I mean when I ask for a cheap retention plan?

oh and also, if im only 6 month into my 2 year contract, will I still be able to ask for the cheap retention plan?

no you shouldn't.

you should research what other companies are offering, and find a cheaper better plan. THEN you should call as per direction in post#1. Have you even read post#1?

[blink]

I am wondering whether I hung up on a good deal. I was shopping around for a new cell phone and this is what I was offered as a new customer:

$23:
200 daytime minutes
unlimited weekends/evenings 6pm-8am
100 free Canadian long-distance minutes
1-3 months free depending if I sign a 1-3 yr contract
I didn't clarify explicitly, but I think it also included voicemail, call display, call waiting, call forwarding, call conference and 2500 received text messages

They told me just to call back if I wanted to sign up... I am worried I won't be able to get the same deal again?

[HowEver]

Yes. Be afraid.

Seriously, since you aren't even sure what was included, who knows? Try calling back.

I am wondering whether I hung up on a good deal. I was shopping around for a new cell phone and this is what I was offered as a new customer:

$23:
200 daytime minutes
unlimited weekends/evenings 6pm-8am
100 free Canadian long-distance minutes
1-3 months free depending if I sign a 1-3 yr contract
I didn't clarify explicitly, but I think it also included voicemail, call display, call waiting, call forwarding, call conference and 2500 received text messages

They told me just to call back if I wanted to sign up... I am worried I won't be able to get the same deal again?

[Moby]

I've been a rogers customer (tv/net/home phone) but no wireless.

I'm thinking about getting hooked up but what number should I call to ask for these types of deals?

[animedown]

so if i call the 1-888 number directly will they treat me as an angry type of customer that wants to cancel my service? if they don't offer me a retention plan based on my situation what can I do? Do I just hang up? How do I go about calling again if my initial call didn't result in a cancellation of the service. Wouldn't they put a star on my account assuming im bluffing?

If I go around to other provider looking at their plans, would they change their plans so it matches it or will they beat it by offering a retention plan? Cause certainly I haven't comed across a provider that would provide 250 minutes/unlimited weekends and evenings/includes call display for $20ish.

[tmleafs26]

so if i call the 1-888 number directly will they treat me as an angry type of customer that wants to cancel my service? if they don't offer me a retention plan based on my situation what can I do? Do I just hang up? How do I go about calling again if my initial call didn't result in a cancellation of the service. Wouldn't they put a star on my account assuming im bluffing?

If I go around to other provider looking at their plans, would they change their plans so it matches it or will they beat it by offering a retention plan? Cause certainly I haven't comed across a provider that would provide 250 minutes/unlimited weekends and evenings/includes call display for $20ish.

560 pages of info which answeres all your questions... :)

[freebie]

I am wondering whether I hung up on a good deal. I was shopping around for a new cell phone and this is what I was offered as a new customer:

$23:
200 daytime minutes
unlimited weekends/evenings 6pm-8am
100 free Canadian long-distance minutes
1-3 months free depending if I sign a 1-3 yr contract
I didn't clarify explicitly, but I think it also included voicemail, call display, call waiting, call forwarding, call conference and 2500 received text messages

They told me just to call back if I wanted to sign up... I am worried I won't be able to get the same deal again?
Which number did you call? Was it the 1-888- retentions number because I thought that was only for existing customers.

Did they mention any deals on phones or were they all regular 3-year activation prices?

[Bing]

I'm interested too

[King James]

If I want to do a HUP now, what is best phone I could get if I want great reception? My old phone keeps dropping calls and I can't use it in basement. I was thinking of getting the w810i as it seems to be a popular one here.

[redflag]

Maybe a little off topic, but I am wondering whether there are ppl here got a Nokia5300 instead of the most popular W810i.

My questions is whether the three key on the left side of the Nokia5300 is for radio only? I was trying to use them to go to the
next track when playing MP3, but only switched the radio on and off. Searched the manual but didn't find a solution.

Thanks for any help

[shoppingmama]

As much as I would love to read 500+ pages, I can't. i'm with Rogers and have been for a few years...I'm 1 yr in into a 3 yr contact. I have 700 daytime minutes, eves after 6pm and unlimited weekends for $50/month...is there a better plan? I used around that many daytime minutes and occasionally go over. I need to upgrade my phone too as it does not like to charge at times, but they want $229 to move up to a Razr...too much in my book. Suggestions?

[rogers_guy]

I just went and upgraded my dad's plan. He has been with Roger's like myself for over 10 years so with just three years in, you may not get the same deal offered?

He gets 750 daytime
Unlimited eve/wkend from 6PM til 8AM
Unlimited Rogers to Rogers
Unlimited local incoming
1000 min canadian long distance
Caller ID
Call name display
Who Called
Enhanced Voicemail

All this for $67.00 plus SAF, 911 & Gst&Pst. It took a couple attempts as the customer relations staff are NOT on the same page. Some are much more informed than others!

[bubble.tea]

....Some are much more informed than others!

not about being informed....about being TRAINED the same. It's as though they have ZERO training whatsoever...and are rather told., DO WHAT YOU WANT with one customer, and do RADICALLY differently with the next>make up stories about anything>sping yards of lies>etc etc

it's really quite fascinating to read the different results from all the RFDers in this thread.

In any event., Well done.

I'm curious however, how was your daddies USEAGE before this change? Was he in fact USING UP this many minutes? Were there any overages at all?

[HowEver]

I've been a rogers customer (tv/net/home phone) but no wireless.

I'm thinking about getting hooked up but what number should I call to ask for these types of deals?


You should find a quality dealer near you, and then phone the main Rogers number, not the retentions one, and compare. You can talk to the dealer again after, before you make your mind up. And, you're in the wrong thread. This one isn't for new wireless customers.

[HowEver]

As much as I would love to read 500+ pages, I can't. i'm with Rogers and have been for a few years...I'm 1 yr in into a 3 yr contact. I have 700 daytime minutes, eves after 6pm and unlimited weekends for $50/month...is there a better plan? I used around that many daytime minutes and occasionally go over. I need to upgrade my phone too as it does not like to charge at times, but they want $229 to move up to a Razr...too much in my book. Suggestions?

Read the first post in this thread. Read the last few pages. But your plan doesn't exist at this exact moment east of Alberta and B.C. That could change in the coming weeks.

Forget about the RAZR, btw. It's last year's phone, and it was always pretty, but unless you love the form factor, it just doesn't cut it. And $229 this year is $200 too much for it.

[Moby]

Ah, sorry about wrong thread but I just signed up

for new cust

150daytime
1000 evening/we 9
unlim network
unlim incom
CID
25$

bargained the hell outta that plan, coulda gotten 200 daytime for 30 but 150 is fine for me :cheesygri

[rogers_guy]

not about being informed....about being TRAINED the same. It's as though they have ZERO training whatsoever...and are rather told., DO WHAT YOU WANT with one customer, and do RADICALLY differently with the next>make up stories about anything>sping yards of lies>etc etc

it's really quite fascinating to read the different results from all the RFDers in this thread.

In any event., Well done.

I'm curious however, how was your daddies USEAGE before this change? Was he in fact USING UP this many minutes? Were there any overages at all?

His plan originally had 1000 daytime with unlimited eve/wkend after 6PM. Included was caller id and SAF along with 911 fee. His bill would usually run around $130. monthly. Now with the changes it should drop to around $85. He doesn't need more than 750 minutes thanks to the addition of R2R & unlimited incoming.

[HowEver]

Cool, you'll qualify for a retention plan in a little while...

Ah, sorry about wrong thread but I just signed up

for new cust

150daytime
1000 evening/we 9
unlim network
unlim incom
CID
25$

bargained the hell outta that plan, coulda gotten 200 daytime for 30 but 150 is fine for me :cheesygri

[blink]

Which number did you call? Was it the 1-888- retentions number because I thought that was only for existing customers.

Did they mention any deals on phones or were they all regular 3-year activation prices?

I called the toll-free number for questions about wireless, it wasn't the number at the beginning of the thread (I actually hadn't seen the thread at that time). The deals on phones were only for 3 year contracts, whatever was on the Rogers website.

If you live in Toronto, give me a PM for some further info.

Edit: The number I called was 1-877-764-3772 for Wireless inquiries (within North America)

[bubble.tea]

His plan originally had 1000 daytime with unlimited eve/wkend after 6PM. Included was caller id and SAF along with 911 fee. His bill would usually run around $130. monthly. Now with the changes it should drop to around $85. He doesn't need more than 750 minutes thanks to the addition of R2R & unlimited incoming.

WOW...I've always wondered what kind of LEMMINGS had those insane +$100 plans. :( Glad to hear you managed to get your dad off of it. Bravo.

[Kaitlyn]

I'ved tried twice asking for a 15% discount without actually putting the account on my mom's account. My mom is fine with it, but I like the online billing setup and being able to completely manage it myself.

Does anyone have any suggestions on how I could have the discount applied to my account?

[embguy]

I'ved tried twice asking for a 15% discount without actually putting the account on my mom's account. My mom is fine with it, but I like the online billing setup and being able to completely manage it myself.

Does anyone have any suggestions on how I could have the discount applied to my account?The problem is their computer does not let the CSR to give you the discount if it is not under your mom's name.

[Kaitlyn]

The problem is their computer does not let the CSR to give you the discount if it is not under your mom's name.

I'm pretty sure others have gotten it though, even if they gave me a fixed $ which was equal to 15%... :(

[vacitah]

Just Called in and got:
Old Plan

250+25 Min
Unlimted Eve/Weekends 6pm
100 Ld Min
CD
$25+random fees

New plan

250 Min
Unlimted Eve/Weekends 6pm
100 Ld Min
2500 TxT messages sent
1000 Pic/video messages
2 MB of net
Name Call display
Voice mail
who called

$30+random fees

with the LG Chocolate at $29.99 and the K790 for $85

[freebie]

I am a new customer and was looking for a good cell phone plan. Called Rogers today using the general wireless inquiries number (1-877-764-3772) and asked them to match a Bell corporate plan ($22.50, 200 min, free e/w) that I said I was offered.

This is what they offered me (after asking what company I work for):

Corporate 200 plan
$23/month
200 minutes
Unlimited evenings and weekends at 6pm
Call display, enhanced voicemail
Detailed billing
Per-second billing (*)
100 Canadian long distance minutes (*)

I was told to go to a Rogers store to show proof of employment and activate a new account. I went there and it took a looong time to get everything set up. It was quite a hassle to get that plan. They also told me they couldn't give me the 100LD minutes I was offered... they suggested I call Customer Service to have that added later.

I signed a 3-year contract and got a SE w810i for standard price of $100 (no activation fee). Also got the standard 3 months free of local calling and text/picture messaging.

(*) I called Customer Service to get the 100 LD added but they couldn't do it... eventually got transferred to Customer Relations (retentions?) and they couldn't do it either. Got transferred to a manager who also told me there was nothing that could be done and told me flat out to return the phone and cancel the account. I also found out that my account does not have Per-Second Billing (even though on my signed contract from the store it is listed there). :confused:

[bubble.tea]

Just Called in and got:
Old Plan

250+25 Min
Unlimted Eve/Weekends 6pm
100 Ld Min
CD
$25+random fees

New plan

250 Min
Unlimted Eve/Weekends 6pm
100 Ld Min
2500 TxT messages sent
1000 Pic/video messages
2 MB of net
Name Call display
Voice mail
who called

$30+random fees

with the LG Chocolate at $29.99 and the K790 for $85

$15 MSF credit..nice.

[felix]

so if i call the 1-888 number directly will they treat me as an angry type of customer that wants to cancel my service? if they don't offer me a retention plan based on my situation what can I do? Do I just hang up? How do I go about calling again if my initial call didn't result in a cancellation of the service. Wouldn't they put a star on my account assuming im bluffing?

You need to be a customer for at least 6 months to be eligible for these retention plans (unless it's been changed recently with number portability .. some people recently have mentioned good plans lately).

[golden]

I'm currently with Fido and looking for a good Rogers plan. Sounds like the Corporate 200 plan is only available for verified people. I don't even care if I get the free LD or discount on the phone. Anyone know where can I get such plan? Seen it somewhere before that certain CSR can give you the plan. Not sure if that's true.

[mark001]

You need to be a customer for at least 6 months to be eligible for these retention plans (unless it's been changed recently with number portability .. some people recently have mentioned good plans lately).

It's the same if you add a new account under your name. I have two accounts and added a third and wanted it all matched, they told me my plan was retention (although it never changed from the day I signed up) and I would have to wait 6 months until they would match it aswell but all I did was just kept calling customer relations and gave them a hard time before they caved in :D

[bubble.tea]

.... but all I did was just kept calling customer relations and gave them a hard time before they caved in :D

okay so please elaborate on what you successfully did then.

[Krieger79]

Completed this deal: $45/per month + fees

700 daytime minutes
Unlimited Evening/Weekends starting @ 6pm
Free CID, VM and 125 TXT bundle
Unlimited Network calling (Rogers and Fido)
1000 Long distance minutes

Free LG Chocolate Phone

Been with Rogers for almost 10 years....great customer service!!

[tigger03]

Completed this deal: $45/per month + fees

700 daytime minutes
Unlimited Evening/Weekends starting @ 6pm
Free CID, VM and 125 TXT bundle
Unlimited Network calling (Rogers and Fido)
1000 Long distance minutes

Free LG Chocolate Phone

Been with Rogers for almost 10 years....great customer service!!

that's a sweet plan/deal

[doberman_baby]

Anyone heard of the stupid fee (SAF) going up by $2? Trying to negotiate it into my plan.

[ivan_ca]

i was happy with my old plan from rogers,all i wanted a free phone.

with help of all the tips from this thread i got a lg chocolate for

free:cheesygri (though i had to call them twice)..

in my old plan i got (studnet plan) for 25$ plan+other fees

100min day time

unlimited incoming

1000 evening and weekend

100min canadian ld

1000 rogers to rogers ld

unlimited local rogers to rogers

Thxz to all again

[tjuzer]

What is incoming inter company calls? I just see on bill!

[bubble.tea]

What is incoming inter company calls? I just see on bill!

calls made to and received from (if you don't have unlim inc (I think) ) accounts WITH THE SAME COMPANY CODE AS YOURS.:)

[mrk]

200 Anytime
Unlimited evenings/weekends from 6pm
Caller ID
Voicemail

$20

Not an amazing deal compared to what I've seen here, but it suits me well.

[Kaitlyn]

200 Anytime
Unlimited evenings/weekends from 6pm
Caller ID
Voicemail

$20

Not an amazing deal compared to what I've seen here, but it suits me well.

not amazing at all, haha :)

250 anytime
unlimited evenings/weekends from 6pm
caller id
name display
whocalled
voicemail
125 text message
100 long distance

[golden]

not amazing at all, haha :)

250 anytime
unlimited evenings/weekends from 6pm
caller id
name display
whocalled
voicemail
125 text message
100 long distance

Can I get this deal if I'm switching from Fido? How did you get it?

[Kaitlyn]

Can I get this deal if I'm switching from Fido? How did you get it?

I called in and asked for it

[krillic]

so this wont work if im with fido?

[CHINAdeals]

not amazing at all, haha :)

250 anytime
unlimited evenings/weekends from 6pm
caller id
name display
whocalled
voicemail
125 text message
100 long distance

for how much?

20?

[Kaitlyn]

for how much?

20?

$25

[gdong]

$25

hardly amazing. I got that with unlimited incoming for $5 less.

[Kaitlyn]

hardly amazing. I got that with unlimited incoming for $5 less.

I know others have better plans than me. But what the guy I posted in reply to had a MUCH worse plan and could have greatly improved.

I am also happy because I had about a year left on my contract, already had a low bill and got all this done for me without need to extend contract.

Contract expires in Jan. You just wait and see what kinda deal I get then :)

Edit: That reminds me I had a question. When your contract expires, do you have the right to continue month to month, or do you NEED to either resign a contract or get off their service?

[chinmoku_tak]

$25

I don't get it I called couple day ago saying my company has corporate discount with bell and I was thinking about switching to them. They offered me this ****** plan
250 local
1000 canadian ld
unlimited nights and weekends
caller id
unlimited incoming
2yr contract
for $25...

if I add service fee, vm, 911, and tax
that's almost $40...

What can I do? They told me they've kept the record of the offer, so if I do call back any agent will be giving me this plan... I have contract with them until may, should wait to call them back until then?

[Kaitlyn]

I don't get it I called couple day ago saying my company has corporate discount with bell and I was thinking about switching to them. They offered me this ****** plan
250 local
1000 canadian ld
unlimited nights and weekends
caller id
unlimited incoming
2yr contract
for $25...

if I add service fee, vm, 911, and tax
that's almost $40...

What can I do? They told me they've kept the record of the offer, so if I do call back any agent will be giving me this plan... I have contract with them until may, should wait to call them back until then?

I'd love an extra 900 long distance minutes! :)

[gdong]

I know others have better plans than me. But what the guy I posted in reply to had a MUCH worse plan and could have greatly improved.

I am also happy because I had about a year left on my contract, already had a low bill and got all this done for me without need to extend contract.

Contract expires in Jan. You just wait and see what kinda deal I get then :)

Edit: That reminds me I had a question. When your contract expires, do you have the right to continue month to month, or do you NEED to either resign a contract or get off their service?
I did not have a contract extension either. And yes, you can continue month to month afterwards.

[felix]

The plans seem to gotten better recently. Around two weeks ago, my dad was able to get this plan :


$25/mth
250 weekday min w/ caller id
unlimited evenings & weekends @ 6pm
+ added $5 for 1000 Canadian long distance minutes
+ SAF + 911 + taxes


Paid admin fee and $79 for another Nokia 6133 so i guess we're on tier 1. I'm not sure about the old plan as it was attached to my mom's plan but I know for a fact we were paying a lot more before.

Also i'm wondering if it's possible for them to ship the phone to an alternate address different from the billing address? The lady said it's not possible but somehow I don't believe her. My mom can order a new phone soon.

[chinmoku_tak]

I'd love an extra 900 long distance minutes! :)

seriouslly?? I would love to trade that for vm and service access fee... I already have skype, I don't need another long distance phone...

[myapple]

FYI - once a contract expires...you will lose all discounts and credits.

[Kaitlyn]

FYI - once a contract expires...you will lose all discounts and credits.

Oh ya? I assume not the case when you renew before expiry?

[metallickirby]

$21/month + SAF + 911 fee

250 daytime minutes
Unlimited evenings/weekends after 6pm
CID
Name Display
125 Text Messages
1000!!! LD minutes

Not bad :)

[Alvito]

someone remind me to call in soon.

[CHINAdeals]

$21/month + SAF + 911 fee

250 daytime minutes
Unlimited evenings/weekends after 6pm
CID
Name Display
125 Text Messages
1000!!! LD minutes

Not bad :)

nice!

are you ontario region?

that is sweet..not corp plan?

[tigger03]

sweet deals, guyz. I can't wait to jump ship to Rogers after my contract with Bell/Hell is over and done with!:twisted:

[mercuryrich]

Tried phoning Rogers Customer Service to try and get a good deal.
Currently with Telus , wanting to port my number.

This is my 3rd attempt with Rogers to get a deal.

One of the service reps was quite nice, offered to forward me to Customer Relations. Unfortunately he ended up just referring me onto another Customer Service rep, apparently this one said Customer Relations would have to be contacted during working hours.:cry:

Second rep was decent too, but I tried everything but he could only offer me the standard plans.

Third rep was an ******* and got on his high hoarse telling me that they have the clearest reception, blah blah blah and couldn't even match telus's new "urban plan" which is only $30 for 1/2 yr contract. 400 anytime, unlimited incoming.

These reps did not know it was the same person phoning back, I specifically did not give information that would allow them to log my previous conversations.

So sad when you see people getting such good plans. Ironically TELUS phoned me today telling me they wanted 5 mins of my time to discuss how important I am to them as a customer. Bloody ironic!!!

Dont call for 5 years, then WNP comes in effect and suddenly I am a valued customer!!!

I think I am resigned to signing a 3 yr contract to get a MEGA Incoming plan with ROGERS. Any ideas guys?

[yyz2hkg]

200 Anytime
Unlimited evenings/weekends from 6pm
Caller ID
Voicemail

$20

Not an amazing deal compared to what I've seen here, but it suits me well.

not amazing at all, haha :)

250 anytime
unlimited evenings/weekends from 6pm
caller id
name display
whocalled
voicemail
125 text message
100 long distance

The plans seem to gotten better recently. Around two weeks ago, my dad was able to get this plan :


$25/mth
250 weekday min w/ caller id
unlimited evenings & weekends @ 6pm
+ added $5 for 1000 Canadian long distance minutes
+ SAF + 911 + taxes


Paid admin fee and $79 for another Nokia 6133 so i guess we're on tier 1. I'm not sure about the old plan as it was attached to my mom's plan but I know for a fact we were paying a lot more before.

Also i'm wondering if it's possible for them to ship the phone to an alternate address different from the billing address? The lady said it's not possible but somehow I don't believe her. My mom can order a new phone soon.

$21/month + SAF + 911 fee

250 daytime minutes
Unlimited evenings/weekends after 6pm
CID
Name Display
125 Text Messages
1000!!! LD minutes

Not bad :)

FYI - once a contract expires...you will lose all discounts and credits.

Was just wondering how long does everyone sign for? I mean, if you guys get all that and sign for 3 yrs, is it such a good deal? I myself prefer signing with no contract.

[Stupify]

Was just wondering how long does everyone sign for? I mean, if you guys get all that and sign for 3 yrs, is it such a good deal? I myself prefer signing with no contract.

I originally signed up for 2 years contract. after calling in, i managed to get the following deal:

200 daytime minutes
unlimited after 6pm and weekends
100 Cdn Long distance
unlimited rogers to rogers
Voice mail
text messages
call display

$30-$5 = $25 per month + SAF and 911

[myapple]

Was just wondering how long does everyone sign for? I mean, if you guys get all that and sign for 3 yrs, is it such a good deal? I myself prefer signing with no contract.
I believe you can still hold onto the base plan (daytimes mins, unlimited/early evenings, 100LD) with no contract, but any discounts/credits that involves R2R, CD, VM, TXT, etc. will be removed once you are off a contract.

[Kaitlyn]

I believe you can still hold onto the base plan (daytimes mins, unlimited/early evenings, 100LD) with no contract, but any discounts/credits that involves R2R, CD, VM, TXT, etc. will be removed once you are off a contract.

Which, in my opinion, would make just about any plan crap :) lol

[myapple]

Which, in my opinion, would make just about any plan crap :) lol
Agreed...which is why they use these small incentives along with "cheap" hardware upgrades to keep people on contracts. I figure I get around $10/month in discounts/credits...so after a year, that's about $120 "saved". After a 3/yr contract...that's $360 more than what I would have otherwise paid if I wasn't on contract.

[vrfd]

dumb questions (1st post....be gentle):

what's the difference btw say a plan with...

[1]
a) 200 anytime + 100 LD

and

b) just 300 anytime

[2]
can LD be used as anytime instead?

[3]
is one plan better than the other? and why?

i'm assuming 'anytime' means 'local'

thx.

[tebore]

I doubt the losing incentives thing. I was with rogers since 1999 then it was up in 2002/3and I was off contract but had the same plan until december of 2006 when I resigned for 3 years and a new phone. They kept my plan the exact same with all the incentives while I was off contract infact I could call to ask for more stuff and it was great leverage to get more stuff added to my plan.

[almaw911]

Just to add my 2 cents worth. I got the following on a 2 year plan with HUP.

200 minutes daytime
free eve/wkend starting at 6pm
CID
R2R
1000 Canadian ld
$25 /mo -$5 ld credit.

$20 communicate pkg for $10/mo.

I was happy since I was getting more useful minutes and paying less per month. Sounds a little similar to what others have been getting as well.

For what its worth.

[raskal]

a) 200 anytime + 100 LD
b) just 300 anytime


you still need to use local minutes up when you call a long dist. number.

eg. on a 10min ld call I use 10min. of anytime min AND 10 min. of LD. (assuming daytime)

[Kaitlyn]

you still need to use local minutes up when you call a long dist. number.

eg. on a 10min ld call I use 10min. of anytime min AND 10 min. of LD. (assuming daytime)

Are you sure about that? It doesn't make the most sense... :(

[myapple]

I doubt the losing incentives thing. I was with rogers since 1999 then it was up in 2002/3and I was off contract but had the same plan until december of 2006 when I resigned for 3 years and a new phone. They kept my plan the exact same with all the incentives while I was off contract infact I could call to ask for more stuff and it was great leverage to get more stuff added to my plan.
I also had my account since 1999 when rogers was still cantel. Every time my contact expired...I still had the same plan, just lost all my discounts. I doubt you still had your incentives...unless you had some kind of uber special plan.

[myapple]

Are you sure about that? It doesn't make the most sense... :(
This is true. If you make a LD call during the daytime, it will eat up daytime minutes and LD minutes. However, if you made the LD call during the evenings (assuming you have unlimited evenings)...then only the LD minutes gets subtracted.

[Kaitlyn]

This is true. If you make a LD call during the daytime, it will eat up daytime minutes and LD minutes. However, if you made the LD call during the evenings (assuming you have unlimited evenings)...then only the LD minutes gets subtracted.

That's sort of crazy, isn't it?

I think most of my LD calls WOULD be during daytime, which means I am eating up 100 of my 250 minutes...

[raskal]

That's sort of crazy, isn't it?
welcome to Cell phones :(

What's really crazy is trying to understand a Rogers' bill. THE ugliest bill ever! I've been fighting with them for months to get my free 100LD on there and it's near impossible to determine even what should be a LD call.

[Solex]

Does anyone know if UBC or BC hospital employees have a corporate rate plan with rogers? I'm doing some shopping for my parents and CSR I spoke with said there was nothing. I have a feeling he didn't look very hard though.

[yeek]

I know Roger's Home phone's R2R free includes Long Distance in Canada, not sure about the wireless service?

Can any one confirm?

[CJJ25]

Just Called in and got:
Old Plan

250+25 Min
Unlimted Eve/Weekends 6pm
100 Ld Min
CD
$25+random fees

New plan

250 Min
Unlimted Eve/Weekends 6pm
100 Ld Min
2500 TxT messages sent
1000 Pic/video messages
2 MB of net
Name Call display
Voice mail
who called

$30+random fees

with the LG Chocolate at $29.99 and the K790 for $85


how did you get the k790 for $85???

I called today and got the following:

my old corp plan: $23, 200 mins, free eve/weekend, call id, vm, per sec billing. the rep agrees to add 2500 text sent free and offered w810 for $50 and k790 for $150..

apparently because it is a corp plan, I can't add free LD.

how can you get the phone for so cheap? and how important is per sec billing???

[CJJ25]

does free incoming call = free incoming from LD as well?

[tebore]

I also had my account since 1999 when rogers was still cantel. Every time my contact expired...I still had the same plan, just lost all my discounts. I doubt you still had your incentives...unless you had some kind of uber special plan.

I never repeat never lost my discounts. It could be a case by case basis and in my case I never lost them. I'm not saying they are uber discounts just simple things like $5 for CID.

[Mad.Whack]

does free incoming call = free incoming from LD as well?

free incoming call means free calls from China as long as you're in your local calling area!

[Diamond_Ace]

does free incoming call = free incoming from LD as well?

If someone else is dialing you as long distance but you are in your local calling area, then yes, it's free. If you have, say, a toronto number and you go to kingston, if someone calls you (regardless of who), you'll get dinged with long distance charges (but not incoming)

LD charges are always take up minutes + LD fees. So you just wouldn't get dinged for minutes (for those that have like 100 daytime minutes) but you would get charged per minute for accepting a call outside of your area.

Did I just confuse you more?

[kmchow]

That's sort of crazy, isn't it?

I think most of my LD calls WOULD be during daytime, which means I am eating up 100 of my 250 minutes...
Telus does this, not sure about Rogers. But do you get charged 2X the minutes when you're doing a 3 way conference call? I'm not sure if callling nighttime will give you a break.

[Rx-87]

OH man do I have a story to tell...

Alright, so this is what happened: Basically originally the phone plan was not under my name but shared between a family friend and my older sister . . i've been using it and paying for it since 6 years ago and finally decided to upgrade the plan / price now, reason being before I never was concerned about it too much, but first I had to go and find that person first, to switch it under my name or just use my sister as she had shared ownership. . .

Of course it would be more legitimate if the billed holder of the account address this issue right. . So we decided to find the original holder who in our case was a family friend, but apparently had left the country -______-"... so there was no hope of reaching her anytime soon. . .

After pondering what to do for for a bit, I decided to give retentions a call in any case and see what they could do for me and just use my sister to change ownership..

The first retentions person stated what I had feared.... that the billing holder had to change it and that all my sister could do even though she had shared ownership of the account was to cancel my number. :cry: . . . . which I had already come to like, since it was easy to remember :lol: PLUSSS.. I would be treated as a new customer if I was to cancel this plan and start a new one, meaning no way to use retentions ! ! ! Whereas, if I stuck to this number and just changed ownership, I could always refer to how "i've been using this plan, even though it wasn't my name for a very long time." :lol: to use as leverage on attaining deals.

Now, I know I could have used that leverage even if I cancelled through retentions, because their officer would know that was the situation. But at that time and even now I am still unwilling to change my number:D. So i didn't want to do that just yet. . .

Newho, I gave up for a bit and became kinda desperate and went out to couple Rogers stores to see what kinda plans they could offer me. Which of course. . was nothing as they all said to just call customers service and ask for their help. .

So after a period of discouragement, I scrummaged the courage and decided to give retentions another call today. . . and apparently the stories of how those customer retentions people change stories are VERY VERY true. .

This retentions person heard my story and sympathized, what happens is that I'm able to change ownership with just using my sister to verify the story and am able to get a cheaper and BETTER plan. .

Of course it wouldn't match what you guys all got . . BUT its pretty up there, compared to my old one.

The old one on the account was something like this.. I'm talking more than 6 years old .. yes.. i'm not kidding. . I never took action until now because I just got a tad more knowledgeable on what to do thanks to this thread and the RFD community :D .

$25 - tax not includ.
150 minutes
Unlimited weekend
Unlimited week nights after 6pm


YES.. that is correct, no CID, NOTHING. .. NOTHIGNNNGGG

new one..

$20 - tax not includ.
200 mins
Unlimited weekends
Unlimited week nights after 8pm (not too bad)
CID
For 1 - year contract

No text and Long distance, but considering i'm a "new account user" now ;) this is not a bad deal at all. . and one years time, which isn't a long period.

I'm not a heavy user so this is alright for me and I don't text that often either so. . not a bad deal pretty basic.. but MUCH better than the old one cost wise too.

So i'm pretty happy with it =D.. THANKS RFD ! ! Oh and I was able to keep the number so i'm pretty happy with that =D

[tebore]

welcome to Cell phones :(

What's really crazy is trying to understand a Rogers' bill. THE ugliest bill ever! I've been fighting with them for months to get my free 100LD on there and it's near impossible to determine even what should be a LD call.

I have 100LD mins and appartently when I talked to the rep about billing they said it doesn't show like CID or VM but when you go over the limit it'll start to bill like an overage. If you stay under the limit it doesn't show any indication.

[rogers_guy]

I gave my friend of mine who has been with Rogers for eight years, pointers on getting a deal from retentions on his plan. He called in and received:

250 daytime
Unlimited eve/weekends 6PM till 8AM
Unlimited Rogers to Rogers
Unlimited local incoming
No charge Caller ID
No charge Enhanced Voicemail
100 Canadian Long distance

All for $25 plus SAF + 911 & GST&PST.

[chinmoku_tak]

I gave my friend of mine who has been with Rogers for eight years, pointers on getting a deal from retentions on his plan. He called in and received:

250 daytime
Unlimited eve/weekends 6PM till 8AM
Unlimited Rogers to Rogers
Unlimited local incoming
No charge Caller ID
No charge Enhanced Voicemail
100 Canadian Long distance

All for $25 plus SAF + 911 & GST&PST.
Hi can you give me some of your pointers???

[CJJ25]

how did you get the k790 for $85???

I called today and got the following:

my old corp plan: $23, 200 mins, free eve/weekend, call id, vm, per sec billing. the rep agrees to add 2500 text sent free and offered w810 for $50 and k790 for $150..

apparently because it is a corp plan, I can't add free LD.

how can you get the phone for so cheap? and how important is per sec billing???

can someone help me with this question please? thanks =)

[dOOMYLEIN]

I'm also curious how you can get the k790 for $85.
Thanks.

can someone help me with this question please? thanks =)

[Rx-87]

I gave my friend of mine who has been with Rogers for eight years, pointers on getting a deal from retentions on his plan. He called in and received:

250 daytime
Unlimited eve/weekends 6PM till 8AM
Unlimited Rogers to Rogers
Unlimited local incoming
No charge Caller ID
No charge Enhanced Voicemail
100 Canadian Long distance

All for $25 plus SAF + 911 & GST&PST.

This could just be the cheapest rogers plan yet. . . with the number of extras. . how .. what did he say...

[tebore]

This could just be the cheapest rogers plan yet. . . with the number of extras. . how .. what did he say...

Cheapest non-corp plan.

I take it you'd have to be with them a while because I called recently inquiring about something and I got the same plan.

Plus an extra $10 plan credit. Pretty much clearing all the extra fee. Making it 25+tax.

[efstuck]

I just called and got an awesome 1 year contract plan.

old plan :
100 anytime
1000 wkd/evening from 6pm
txt msgs/CID/internet data (+7$)
Rogers to Rogers
= $25 + $7 = $32

new plan :
100 anytime
1000 wkd/evenings from 5pm
voicemail/CID/100 txt msgs (FREE)
Rogers to Rogers

= $19 + freeness! = $19

i still have to pay the admin fees and stuff but ...im darn happy.

this works great for me because i dont use any long distance, and i rarely go over my minutes already so i just got free voicemail, earlier weekends for 13$ less a month!!! so happy! I was at the end of my 2 year contract.

Ken
this thread is great.

[joongpark]

Can someone please explain new HUP program policy for me?

I searched for the program and could not find anything.

Thank you in advance.

[bubble.tea]

Can someone please explain new HUP program policy for me?

I searched for the program and could not find anything.

Thank you in advance.

not that I understand the lingo 100%...but here (http://www.howardforums.com/showthread.php?t=1076198).

[weedb0y]

I've noticed that if they have given you special deals in the past, your chances of scoring a super hot deals are reduced. For eg, I remember they keep on mentioning that Telus free for a year deal on my account. lol

[bubble.tea]

I've noticed that if they have given you special deals in the past, your chances of scoring a super hot deals are reduced. For eg, I remember they keep on mentioning that Telus free for a year deal on my account. lol

lucky bastard...you got in on that one? I can't believe I snoozed past it :(.

what's that like $50x12months savings you got right there?

[weedb0y]

lucky bastard...you got in on that one? I can't believe I snoozed past it :(.

what's that like $50x12months savings you got right there?


The good old days! pretty much just paid for vm+6.95 for 700 daytime, unlimited after 6..

Now the bastards dont want to give me any sweet deals though eventhough I have a decent retention plan but nothing extraordinary..i had to literally threaten to cancel 4 lines to get free VM for a year..

[CJJ25]

how long do you guys wait and call in again if you don't get the deal you wanted?

[drabbit]

Should I try to change for better or should I just keep this deal, I will be trying HUP for a free w810i since I haven't changed my phone (at least to there eyes) for 5 years. I have been with Rogers since the beginning and 2 years I think with Cantel before Rogers bought Cantel.

I have...

100 min anytime (per second billing after first minute)
250 min weekend (per second billing after first minute)
CID - Call Forwarding - Detailed billing

Also I never go over, last bill I had 73:32 min billed calls but if I round up every call I made/received, I would have had 147 minutes billed and I do use more on weekends than in the week.

[Papidesi]

My 2yr contract came up from renewal last week. So checked some posts in this thread and called Rogers and was passed on to customer relations. Got the following deal on a new 2yr contract

2yr contract - 2 phones
Motorola RZR V3T - Free
Motorola K1 KRZR - $100

Plan=$25+$6.95(system access fee)+$0.50(911 emer. fee)-15%disc(better choice bundles)+tax

250 Weekday Minutes + 25 Anytime Minutes
Unlimited Eve/Wkds Plan after 6PM
Unlimited Incoming
CID, VM + Communicate Value Pack
125 Sent/Unlimited Received Text Messages
100 minutes of Canadian long distance

The only thing i said to the rep was that I was looking for a good deal from Rogers since their seemed to be a lot of good deals out their now with number portability from Bell & Telus. The guy gave no hassle for the plan, said I could either take unlimited incoming or Rogers to Rogers. Gave V3T for free but was giving KRZR for $179 originally but then came down to $100, said could not go any lower since its a 2yr contract and its supposedly their most popuplar phone.

Thanks to everyone for sharing the deals they negotiated.

[yodi]

Hi can you give me some of your pointers???
here is my plan:
250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
rogers to rogers
unlimited incoming calls
1000 ld mins
37.45 plus tax

i have only been with rogers since dec05, i just say things like: i pay on time, how long i have been with them and that if they dont give me what i want i will cancel... its that easy

[IceQue]

here is my plan:
250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
rogers to rogers
unlimited incoming calls
1000 ld mins
37.45 plus tax

i have only been with rogers since dec05, i just say things like: i pay on time, how long i have been with them and that if they dont give me what i want i will cancel... its that easy

That is the best plan by far that I've seen.

[bubble.tea]

here is my plan:
250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
rogers to rogers
unlimited incoming calls
1000 ld mins
37.45 plus tax

i have only been with rogers since dec05, i just say things like: i pay on time, how long i have been with them and that if they dont give me what i want i will cancel... its that easy

prove it.

please.


that is the trifector. If you SERIOUSLY have ALL that free...I'm stunned. Well naturally on TOP of the $10 unlim text pkg which you got. Dang son. Did you EVER incur overages to even justify any of those? or did you purely LUCK OUT with stupid reps each time?

[felix]

That is the best plan by far that I've seen.
Yeah, same here. Seems the plans have been getting better after number portability took effect. :)

[bubble.tea]

Yeah, same here. Seems the plans have been getting better after number portability took effect. :)

no. It's not true. Just LOOKS that way. Keep in mind-it's only been 2 weeks. Still time., plus Monday/Tuesday should see some nice changes as we got into Q2.

[tmleafs26]

well they screwed up my plan.
said they would give me everything i had plus unlimited incoming, and somehow i lost callerid...ARGH!!!
calling tommorow to ***** at them...maybe ill get more this time

[Sephora]

My Current Price Plan
Corporate Business Plan - $18.00

* 200 Wkday/Unltd Wkend
* Unltd Evenings


Additional Services

* Detailed Billing :?:
* Exact Pricing :?:
* Cdn Corporate Long Distance :?:
* Enhanced Voicemail
* Network Features *
* Canada to US Long Distance :?:
* 30 Sent/Unlim Received Text


Additional Charges**

* Unltd Evenings - $5.00 - Monthly
* 911 Emergency Svc Access Fee - $0.50 - Monthly
* System Access Fee - $6.95 - Monthly - What is this?


My Current Wireless Essentials


* $3 Text Messaging Plan


I was wondering if anyone could explain what exactly some of those additional services above really mean? Am I getting per-second-billing? Is my Canada to US LD cheaper?

Thanks!

(Kind of pissed I'm paying $3 for 30 sent msgs, when people are getting 125 sent for free. Sigh)

[theastroboy]

No offense, but why does he/she have to prove to anyone? He/she may or may not be lying, but you can choose to believe or not. If you believe it, then you can haggle your plan based on that. It is not like a PM where his receipt can help you in doing so.

prove it.

please.


that is the trifector. If you SERIOUSLY have ALL that free...I'm stunned. Well naturally on TOP of the $10 unlim text pkg which you got. Dang son. Did you EVER incur overages to even justify any of those? or did you purely LUCK OUT with stupid reps each time?

[bubble.tea]

No offense, but why does he/she have to prove to anyone? He/she may or may not be lying, but you can choose to believe or not. If you believe it, then you can haggle your plan based on that. It is not like a PM where his receipt can help you in doing so.

none taken:) .

we regularly have this request when someone posts an exceptionally astounding plan. I think it's only fair. For all we know we're ALL a bunch of pre-pubescent teenie-boppers who're still on training night-pampers. This way we separate them. Oh and for the record., I didn't demand it...I said "please".

[weedb0y]

I am thinking of getting that unlimited txt for $10? Can anyone elaborate on that?

[freebie]

My Current Price Plan
Corporate Business Plan - $18.00

* 200 Wkday/Unltd Wkend
* Unltd Evenings


Additional Services

* Detailed Billing :?:
* Exact Pricing :?:
* Cdn Corporate Long Distance :?:
* Enhanced Voicemail
* Network Features *
* Canada to US Long Distance :?:
* 30 Sent/Unlim Received Text


Additional Charges**

* Unltd Evenings - $5.00 - Monthly
* 911 Emergency Svc Access Fee - $0.50 - Monthly
* System Access Fee - $6.95 - Monthly - What is this?


My Current Wireless Essentials


* $3 Text Messaging Plan


I was wondering if anyone could explain what exactly some of those additional services above really mean? Am I getting per-second-billing? Is my Canada to US LD cheaper?

Thanks!

(Kind of pissed I'm paying $3 for 30 sent msgs, when people are getting 125 sent for free. Sigh)
I'm on the same corporate plan as you, except I didn't get Exact Pricing. Supposedly Exact Pricing is billing-per-second (after the first minute).

May I ask whether your plan number is 1175 (11753yrew6)? And when did you sign up? I got that plan last week but when I called Customer Service they told me Exact Pricing/per-second-billing does not exist on Rogers and refused to add it to my account... what a bunch of liars. :cry:

[HowEver]

Have you learned from this thread that you should politely thank the rep. and... call back?

The thing is though that if you don't qualify for exact pricing, you don't get it. But perhaps talking to a rep. who admits its existence will help you find out if you actually qualify for it. Of course it exists.

I'm on the same corporate plan as you, except I didn't get Exact Pricing. Supposedly Exact Pricing is billing-per-second (after the first minute).

May I ask whether your plan number is 1175 (11753yrew6)? And when did you sign up? I got that plan last week but when I called Customer Service they told me Exact Pricing/per-second-billing does not exist on Rogers and refused to add it to my account... what a bunch of liars. :cry:

[freebie]

Have you learned from this thread that you should politely thank the rep. and... call back?

The thing is though that if you don't qualify for exact pricing, you don't get it. But perhaps talking to a rep. who admits its existence will help you find out if you actually qualify for it. Of course it exists.
I've called 4 times... and I think they've flagged my account. The first time I called I got transferred from Customer Service to Retentions then eventually to a manager at Retentions. She's the person who told me it doesn't exist.

I pointed out that it is explicitly stated in my signed contract that I should be getting per-second-billing. Her response to me was basically to screw off and cancel the plan and return the phone (since I'm still less than 30 days and 30 minutes into my plan).

Since then, everytime I call in to Customer Service, the rep just looks at my account notes and tells me they won't add anything to my plan. The manager must have written something nasty on my file. :cry:

[gdong]

I've called 4 times... and I think they've flagged my account. The first time I called I got transferred from Customer Service to Retentions then eventually to a manager at Retentions. She's the person who told me it doesn't exist.

I pointed out that it is explicitly stated in my signed contract that I should be getting per-second-billing. Her response to me was basically to screw off and cancel the plan and return the phone (since I'm still less than 30 days and 30 minutes into my plan).

Since then, everytime I call in to Customer Service, the rep just looks at my account notes and tells me they won't add anything to my plan. The manager must have written something nasty on my file. :cry:

Don't be greedy.

[HowEver]

Welcome to the land of Catch-22.

The retentions rep was right: there is no such thing as per second billing on a retentions plan.

The customer service rep was right: there is per second billing, but only on corporate (and not retention) plans.

I'd go with the post above this one.


I've called 4 times... and I think they've flagged my account. The first time I called I got transferred from Customer Service to Retentions then eventually to a manager at Retentions. She's the person who told me it doesn't exist.

I pointed out that it is explicitly stated in my signed contract that I should be getting per-second-billing. Her response to me was basically to screw off and cancel the plan and return the phone (since I'm still less than 30 days and 30 minutes into my plan).

Since then, everytime I call in to Customer Service, the rep just looks at my account notes and tells me they won't add anything to my plan. The manager must have written something nasty on my file. :cry:

[eliteblaze]

is exact pricing not per second billing? then it's possible, no?

[bubble.tea]

is exact pricing not per second billing? then it's possible, no?

after the first minute boss.

[eliteblaze]

hmm I learn new things each day. I didn't think there was such a thing as per second from the first second billing available at all from Rogers

[bubble.tea]

hmm I learn new things each day. I didn't think there was such a thing as per second from the first second billing available at all from Rogers

WHAT??? I never said there was? Where did you get that impression?

[eliteblaze]

You correct my statement in regards to retention but not to the above:
"The customer service rep was right: there is per second billing, but only on corporate (and not retention) plans."

In this case, I stand by my statement that the Roger's per second billing (after 1st minute) exists on retention :) Maybe not on all retention but several people mentioned exact pricing in this thread.

[HowEver]

Which ones have retention plans and not corporate plans? There are a *lot* of people in this thread who cite corporate plans.

You correct my statement in regards to retention but not to the above:
"The customer service rep was right: there is per second billing, but only on corporate (and not retention) plans."

In this case, I stand by my statement that the Roger's per second billing (after 1st minute) exists on retention :) Maybe not on all retention but several people mentioned exact pricing in this thread.

[simms]

You correct my statement in regards to retention but not to the above:
"The customer service rep was right: there is per second billing, but only on corporate (and not retention) plans."

In this case, I stand by my statement that the Roger's per second billing (after 1st minute) exists on retention :) Maybe not on all retention but several people mentioned exact pricing in this thread.

Tell us when you get a bill that shows that and post it up here.

[freebie]

Don't be greedy.
I'm not being greedy. I just signed a new activation for a corporate plan and it is supposed to have the Exact Pricing feature. I'm just miffed that Rogers is refusing to put it on my plan.

[Ch28]

no. It's not true. Just LOOKS that way. Keep in mind-it's only been 2 weeks. Still time., plus Monday/Tuesday should see some nice changes as we got into Q2.

Sweet

I'm still waiting on finding the right time to renew my plan...I've been off my contract for the past couple of months already haha

[bubble.tea]

You correct my statement in regards to retention but not to the above:
"The customer service rep was right: there is per second billing, but only on corporate (and not retention) plans."

In this case, I stand by my statement that the Roger's per second billing (after 1st minute) exists on retention :) Maybe not on all retention but several people mentioned exact pricing in this thread.

ooooooooh. ok.

yes then.

Allow me.

Retention Plans DO NOT have PSB.

It is ONLY those people with ORIGINALLY CORPORATE (and more importantly PSB eligible corporate plans) that then RECEIVE a Retention plan (AND WHICH YOU SHOULD KNOW - INCORRECTLY PROCESSED Reps did NOT as per PROCEDURE remove the MSD code, and KEPT their PSB billing on the new Retention-corporate hybrid ;) ) Clear as mud?:D

[eliteblaze]

just like retention plans don't have 275 minutes ;)
I think a while back someone stated it's discretion whether they remove the code which brings the bonuses or not.

[Sephora]

I'm on the same corporate plan as you, except I didn't get Exact Pricing. Supposedly Exact Pricing is billing-per-second (after the first minute).

May I ask whether your plan number is 1175 (11753yrew6)? And when did you sign up? I got that plan last week but when I called Customer Service they told me Exact Pricing/per-second-billing does not exist on Rogers and refused to add it to my account... what a bunch of liars. :cry:

Sorry, I have no clue where to get the plan number.

I did sign a 3 year, and I signed up just when the w810 was brand new.
It was a basic $18 plan, and I added the $5 for early evenings.

[eliteblaze]

well maybe exact pricing isn't an option ulness you have a corporate msd code ...

[azndra]

Sorry, I have no clue where to get the plan number.

I did sign a 3 year, and I signed up just when the w810 was brand new.
It was a basic $18 plan, and I added the $5 for early evenings.

there isn't any pre seconding billing, not for new contracts that is, if somehow ur able to get old plan numbers then sure thing other then that no. the best company plan is 1173 but if u want as a rogers customer, just tell them this lol u can get the best of everything well heres my story...
My bill was 220$ last month
Get a rep, first shot gave all my security info, told her, I work for bell, employee number **** I just got a special from Bell Mobility and they are offering me 3 brand new lines without a contract renewal, 3 new phones at 10$ plus package is 30$ per line on a family plan. they are giving me 600 min unlimited Bell network (Bell to bell, bell to home and business) What can you offer me? ....5 minutes after...ok

Offer 525 share minutes
Unlimited incoming calls
Network calling( Rogers, rogers home phone, Fido)
500 LD minutes amoung the 3 lines
Unlimited family calls (which doesn't matter, network calling covers)


And no such plan is from Bell Mobility, its all off my head.

So back to bill at 220$ overcharged minutes got credit of 50$
Got all my packages which is my 20$ essentials package all credit only paying 10$ which was 60$

which then I asked since there was soo many errors and I am just a good client with this offer, can I have a 50$ Good Will Credit?

so lets see...hm... 220-50-60-50=60$ thats on my next bill, but guess what somehow it was only 46.79 I think...but when I get my bill, I will post it up lol As long as u know how to talk np, esp when they tell u cancel contract, u tell him ok sure, how much is it? do u take CC? after u say I would like to speak to your supervisor. they will get u one if available. And u ask them for the same thing, she will see what she can do. Best part of all this, I signed up on my family plan on JAN 2007 and I was able to get all dat plan which is crazy :P

O btw, this was all done at CSM (customer service) there was no retention involved, and if u call csm and u get a male, lol just hang up and try again get a girl who sounds young, everything will be taken care of. And before u end the call, just them for employee number and name for ur reference to make sure no error is occured and ask if she can do a F.U a follow up to make sure everything is oki..well this is getting LONNNG lol enjoy hope I get feedbacks if someone can do betta then me hehe

[Flyhigh]

you just got really really lucky they didn't call your bluff, and told you to screw off. If you look at what ppl been posting, not many of them have good luck like you at CS, heck some even got no luck at retentions...

there isn't any pre seconding billing, not for new contracts that is, if somehow ur able to get old plan numbers then sure thing other then that no. the best company plan is 1173 but if u want as a rogers customer, just tell them this lol u can get the best of everything well heres my story...
My bill was 220$ last month
Get a rep, first shot gave all my security info, told her, I work for bell, employee number **** I just got a special from Bell Mobility and they are offering me 3 brand new lines without a contract renewal, 3 new phones at 10$ plus package is 30$ per line on a family plan. they are giving me 600 min unlimited Bell network (Bell to bell, bell to home and business) What can you offer me? ....5 minutes after...ok

Offer 525 share minutes
Unlimited incoming calls
Network calling( Rogers, rogers home phone, Fido)
500 LD minutes amoung the 3 lines
Unlimited family calls (which doesn't matter, network calling covers)


And no such plan is from Bell Mobility, its all off my head.

So back to bill at 220$ overcharged minutes got credit of 50$
Got all my packages which is my 20$ essentials package all credit only paying 10$ which was 60$

which then I asked since there was soo many errors and I am just a good client with this offer, can I have a 50$ Good Will Credit?

so lets see...hm... 220-50-60-50=60$ thats on my next bill, but guess what somehow it was only 46.79 I think...but when I get my bill, I will post it up lol As long as u know how to talk np, esp when they tell u cancel contract, u tell him ok sure, how much is it? do u take CC? after u say I would like to speak to your supervisor. they will get u one if available. And u ask them for the same thing, she will see what she can do. Best part of all this, I signed up on my family plan on JAN 2007 and I was able to get all dat plan which is crazy :P

O btw, this was all done at CSM (customer service) there was no retention involved, and if u call csm and u get a male, lol just hang up and try again get a girl who sounds young, everything will be taken care of. And before u end the call, just them for employee number and name for ur reference to make sure no error is occured and ask if she can do a F.U a follow up to make sure everything is oki..well this is getting LONNNG lol enjoy hope I get feedbacks if someone can do betta then me hehe

[bubble.tea]

well maybe exact pricing isn't an option ulness you have a corporate msd code ...
yes, exactly.
1-there isn't any pre seconding billing........2-And no such plan is from Bell Mobility, its all off my head.

......lol just hang up and try again 2-get a girl who sounds young, everything will be taken care of......
1-pre seconding billing (NIIIIICE...love the homegrown expressions).
2-so you blatantly lied? do you even work for Bell M?
3-and that is because you thin the 'young girls' are young, dumb and full of....:eek:.

[azndra]

yes, exactly.

1-pre seconding billing (NIIIIICE...love the homegrown expressions).
2-so you blatantly lied? do you even work for Bell M?
3-and that is because you thin the 'young girls' are young, dumb and full of....:eek:.
lol yes I work for BM but I work under a company so we don't get benifits so I used it as my decoy. Also its not really young girls are dumb and full of :eek: its just they are either new or just doing there job correctly,EXM:

A guy who has been there long, won't want to waste time on the there stats where they spend longer with one customer. The faster your calls, the better your stats are, and girls are just more opened up to it. Vs guys, they just want to end the call in everway. Out of all the calls I made, I would say 2out of 10 is open vs 6-10 girls so ur chances in getting what u want is um..easier.. If u really want a young dumb one, if u get an immigrant who doesn't speak english well, u can get soo much that u can't even beleive it. (I'm an asian immigrant lol) so dun think I am making fun of them. N before working for BM, I was working for Rogers before, if I remember I was the one posting all da plans here hehe

O n by the way, if u work for BM n u call rogers, fido...they don't check ur employee number, if u sound strong in what u are doing, they will stand down, vs a guy they will fight for Rogers like its der own mother.

[ExcelPremium]

wtf that was ********...

renew 2yr term KRZR K1 - $175/179
W810 - $99 3yr term
K790a - $199 3yr term

WTF...garbage prices...

Currently im on some "Max air" plan they said.

The plan i'm on now is 250/UL Eve/WKD - $25

Free Caller ID(I believe it has $6 than -$6 under it)

75 Text Messaging pckg - $5(not enough sigh...)

I called *611 and cancelled and got transferred. Some guy talked to me and said he can't offer me anything better...Also told him that others are willing to get it and he just changes the subject err -_-;; (is 1175 a corp plan or a retentions?) Basically after 10min of talking to him; I got ZERO ( 0 ) change from my account...The deals he gave me for HUP sucks ****....He wouldn't even give me 75-1000 text messaging for free; instead he tried to offer me a "more costly" text messaging pckg....I was like ok fine...I'll see and I'll call you back....Didn't want to get all :@ at the rep cause i dont want him writing something in my account lol...Basically I need 250(this is fine) minutes, UL WKND/EVE starting at 6, CID, 120+ text messages...for like $20 or $25 =/

If this makes any difference I live on the West coast(Vancouver, BC)

My Contract is ending April 13, 2007. Any ideas/tips/hints/advice??

thx in advance!! ^^

[CJJ25]

can someone explain to me how the 250 day time mins + 25 anytime mins works????

I just extended my contract, now there is a free 25 mins????? :twisted:

[azndra]

wtf that was ********...

renew 2yr term KRZR K1 - $175/179
W810 - $99 3yr term
K790a - $199 3yr term

WTF...garbage prices...

Currently im on some "Max air" plan they said.

The plan i'm on now is 250/UL Eve/WKD - $25

Free Caller ID(I believe it has $6 than -$6 under it)

75 Text Messaging pckg - $5(not enough sigh...)

I called *611 and cancelled and got transferred. Some guy talked to me and said he can't offer me anything better...Also told him that others are willing to get it and he just changes the subject err -_-;; (is 1175 a corp plan or a retentions?) Basically after 10min of talking to him; I got ZERO ( 0 ) change from my account...The deals he gave me for HUP sucks ****....He wouldn't even give me 75-1000 text messaging for free; instead he tried to offer me a "more costly" text messaging pckg....I was like ok fine...I'll see and I'll call you back....Didn't want to get all :@ at the rep cause i dont want him writing something in my account lol...Basically I need 250(this is fine) minutes, UL WKND/EVE starting at 6, CID, 120+ text messages...for like $20 or $25 =/

If this makes any difference I live on the West coast(Vancouver, BC)

My Contract is ending April 13, 2007. Any ideas/tips/hints/advice??

thx in advance!! ^^

I suggest you to call again, through customer service,don't bother with retention, they only cancel thats all they do, ask CSM, My contract is about to expire so I was wondering if I renew my contract for 3 years n get a new HUP, what can u offer me, Bell is offering me a brand new activation with no contract for 10$ for the phone and 30 package which gives me 300 weekday minutes plus network calling. weekend n nights at 6pm.

For sure they will add network calling which is rogers, fido n rogers phone for free to call all of them, and u will get extra 50 min. since ur renew the contract, your getting the CID n text pakage with 125 text free for 3months or 2 and as a good customer I was wondering if I can have 50 good WILL credit to keep my service with u. He she will do it no problems. Before u go, ask if she can have a package essensial for CID voice mail n 125 text promo until my contracts ends. Talk and laugh a bit it will help!

[azndra]

you just got really really lucky they didn't call your bluff, and told you to screw off. If you look at what ppl been posting, not many of them have good luck like you at CS, heck some even got no luck at retentions...

Don't ask for retention, they don't give offers no more I tried, and its not luck, I did it for several people and it works, now ur able to tranf numbers to any company so last thing they think is threat is bell, go thru csm tell them exactly that and they will offer u something, if not, u can just say, Bell is offering me a new phone with no contract, u dun even have to tell them u work for them, they will find a way to keep u.

[azndra]

wtf that was ********...

renew 2yr term KRZR K1 - $175/179
W810 - $99 3yr term
K790a - $199 3yr term

WTF...garbage prices...

Currently im on some "Max air" plan they said.

The plan i'm on now is 250/UL Eve/WKD - $25

Free Caller ID(I believe it has $6 than -$6 under it)

75 Text Messaging pckg - $5(not enough sigh...)

I called *611 and cancelled and got transferred. Some guy talked to me and said he can't offer me anything better...Also told him that others are willing to get it and he just changes the subject err -_-;; (is 1175 a corp plan or a retentions?) Basically after 10min of talking to him; I got ZERO ( 0 ) change from my account...The deals he gave me for HUP sucks ****....He wouldn't even give me 75-1000 text messaging for free; instead he tried to offer me a "more costly" text messaging pckg....I was like ok fine...I'll see and I'll call you back....Didn't want to get all :@ at the rep cause i dont want him writing something in my account lol...Basically I need 250(this is fine) minutes, UL WKND/EVE starting at 6, CID, 120+ text messages...for like $20 or $25 =/

If this makes any difference I live on the West coast(Vancouver, BC)

My Contract is ending April 13, 2007. Any ideas/tips/hints/advice??

thx in advance!! ^^


also forgot W810I is da best World wide phone. it won an award for 2006

[ExcelPremium]

azndra: Thank you very much for the advice!

[azndra]

no problem nytime if I only still have my salescentral I can give u guys all the price plans but can't..lol only have rogersfasttrack to train me to be better...o well.. N giving u guyz these info is just cause I worked for rogers before so I know all there little tricks n everything


here some info lol

tell them ur name and dealer code 31ZDE lol see what happens, they think uw ork for them :P if they didn't update it yet

on ur cellphone *1344 :)

[CJJ25]

wtf that was ********...

renew 2yr term KRZR K1 - $175/179
W810 - $99 3yr term
K790a - $199 3yr term

WTF...garbage prices...

Currently im on some "Max air" plan they said.

The plan i'm on now is 250/UL Eve/WKD - $25

Free Caller ID(I believe it has $6 than -$6 under it)

75 Text Messaging pckg - $5(not enough sigh...)

I called *611 and cancelled and got transferred. Some guy talked to me and said he can't offer me anything better...Also told him that others are willing to get it and he just changes the subject err -_-;; (is 1175 a corp plan or a retentions?) Basically after 10min of talking to him; I got ZERO ( 0 ) change from my account...The deals he gave me for HUP sucks ****....He wouldn't even give me 75-1000 text messaging for free; instead he tried to offer me a "more costly" text messaging pckg....I was like ok fine...I'll see and I'll call you back....Didn't want to get all :@ at the rep cause i dont want him writing something in my account lol...Basically I need 250(this is fine) minutes, UL WKND/EVE starting at 6, CID, 120+ text messages...for like $20 or $25 =/

If this makes any difference I live on the West coast(Vancouver, BC)

My Contract is ending April 13, 2007. Any ideas/tips/hints/advice??

thx in advance!! ^^

you just have to call back and try another person. usually girls are better and nicer. be very polite and nice. i think the plan you want is not hard to get. it is a number's game. you are safe as long as they don't write nasty stuff in your accounts. :D

[ExcelPremium]

CJJ25: Which plan do I want to get? lol =S

[J_u_n_i_o_r_3]

how is this plan

35$
free incoming
unlimited eve/week starting 6pm
rogers to rogers
250 day time minutes
100 long distance
free cld

+6.95+.50

[Diamond_Ace]

how is this plan

35$
free incoming
unlimited eve/week starting 6pm
rogers to rogers
250 day time minutes
100 long distance
free cld

+6.95+.50

Not really that hot.

I have:

250 +25 Daytime
Unlimited eve/weekends after 8
100 CDN LD
CID/VM/125 txt

For $20 + SAF + 0.50

So...for $15 more, you're getting incoming/early evening and weekends/R2R BUT losing VM and 125txt. Now, your features are nice but they probably overlap a lot. For instance, if someone from a Rogers cell calls you at 6:30pm, you would've been covered already with only one of those features! haha.

[J_u_n_i_o_r_3]

rogers to rogers
is only free when you call a rogers phone
I used 1000 minutes on free incoming each month and thats before 6

[Diamond_Ace]

rogers to rogers
is only free when you call a rogers phone
I used 1000 minutes on free incoming each month and thats before 6

Really? I thought Rogers to Rogers also worked if someone from Rogers called you. Hm. Learn something new every day.

It's great if you use that many incoming during the day. But incoming is $10 and R2R is $5 (I think) and early evenings and weekend is $5 too.

So, you're paying an extra $15 over me for those features (but saving $5) but you don't have VM and txts. I guess if you don't care for the latter, then that's good.

All these retention plans are subject to individual preferences. A feature isn't really a good deal if it's not the one you want.

[weedb0y]

Rogers to Rogers also works when you receive a Rogers call as well.

[J_u_n_i_o_r_3]

Rogers to Rogers also works when you receive a Rogers call as well.

I thought that to, but i called and asked them

[azndra]

how is this plan

35$
free incoming
unlimited eve/week starting 6pm
rogers to rogers
250 day time minutes
100 long distance
free cld

+6.95+.50


very good plan original is 37$ plus 7$ for at 6pm and no incoping included

U got extra
50 weekday minutes 100 LD
starting at 6

and also 2$ less on plan

good stuff

[MOBB]

got this plan like 2 weeks ago

250 Daytime Minutes
Unlimited Incoming
Unlimited EVE/WKNDS 6PM
100 CD LD Min
Caller ID
Unlimited R2R
20$ Communicate Value pack Included

40$ a month plus taxes, comes to 54.XX Total. Not the sickest plan but i'm very satisfied.

[fantom]

how is this plan

35$
free incoming
unlimited eve/week starting 6pm
rogers to rogers
250 day time minutes
100 long distance
free cld

+6.95+.50

well, I'm getting all that for $30 + $6.95 + tax...

plus the $20 messaging pack (2500 sms, mms messages, whatever - the ultimate pack of them all).

all for around $40/month

so, you can do better ;)

[azndra]

well, I'm getting all that for $30 + $6.95 + tax...

plus the $20 messaging pack (2500 sms, mms messages, whatever - the ultimate pack of them all).

all for around $40/month

so, you can do better ;)


lol come on let the guy be hehe the best ever plan but no longer available was 1173.

200 weekday minutes 50 bonus minutes
weeknight/end at 6pm
rogers/rogers
CID text n Voice mail for 5$ credit of 5$

plan was 20$ but o well went for a crazy family plan hehe its all good :)

[azndra]

O n BTW to everyone, u can call rogers and ask if there is a promo for network calling, they will say yes for 3 month trial then it will automatically remove itself. 3 month is for free for nyone who wanted it to save money.

N if u want unlimited all the time every 3 months renew ur contract. n put urself on a 20$ plan back then I did do that for 3 years in a row saved me a lot lol

[CJJ25]

O n BTW to everyone, u can call rogers and ask if there is a promo for network calling, they will say yes for 3 month trial then it will automatically remove itself. 3 month is for free for nyone who wanted it to save money.

N if u want unlimited all the time every 3 months renew ur contract. n put urself on a 20$ plan back then I did do that for 3 years in a row saved me a lot lol



wat is network calling?

[singhaman]

network calling = free incoming outgoing from/to rogers wireless, rogers home phone, fido wireless.

[tmleafs26]

This is what I get I'm not sure the final price, but I got lots of credits which I like....upgraded from coroporate plan to unlimited incoming....
I think she quoted me $15+6.95+.50....


250/Unlimited Eve/Wkds Plan - $25.00
Unlimited Incoming Calls Opt.
250 Weekday Minutes
25 Anytime Minutes
Network Features *
125 Sent/Unlim Received Text
Detailed Billing
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?

Discount(s)
Value Pack 1 Month Credit - To be removed on 01/05/2007
Digital Call Display Credit - To be removed on 31/03/2010
Monthly Plan Credit
Better Choice Bundles 15% Disc
Incoming Calling Option Bonus - To be removed on 01/04/2010
Enhanced Services Credit - To be removed on 01/04/2010
33.3% Value Pack Add-on Disc.
Unlimited Incoming Calls Opt.
$10 Communicate Value Pack

[JayWang]

here is my plan:
250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
rogers to rogers
unlimited incoming calls
1000 ld mins
37.45 plus tax

i have only been with rogers since dec05, i just say things like: i pay on time, how long i have been with them and that if they dont give me what i want i will cancel... its that easy

I'm going to assume you have unlimited RECEIVING txt msging. not OUTGOING.

and I would also like to see this unlimited incoming proof. because otherwise I have the exact same plan as you (with the 125 txt msgs) for $25 + SAF + 911 + Taxes

[CJJ25]

This is what I get I'm not sure the final price, but I got lots of credits which I like....upgraded from coroporate plan to unlimited incoming....
I think she quoted me $15+6.95+.50....


250/Unlimited Eve/Wkds Plan - $25.00
Unlimited Incoming Calls Opt.
250 Weekday Minutes
25 Anytime Minutes
Network Features *
125 Sent/Unlim Received Text
Detailed Billing
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?

Discount(s)
Value Pack 1 Month Credit - To be removed on 01/05/2007
Digital Call Display Credit - To be removed on 31/03/2010
Monthly Plan Credit
Better Choice Bundles 15% Disc
Incoming Calling Option Bonus - To be removed on 01/04/2010
Enhanced Services Credit - To be removed on 01/04/2010
33.3% Value Pack Add-on Disc.
Unlimited Incoming Calls Opt.
$10 Communicate Value Pack


how'd you get the unlimited incoming call? that is $10 on top of everything else.....also how'd you get the 25 extra mins? how does that work?? thanks =)

[tmleafs26]

how'd you get the unlimited incoming call? that is $10 on top of everything else.....also how'd you get the 25 extra mins? how does that work?? thanks =)

I called retentions and asked for it. They charge me $10, but they give me a $10 credit for it. The extra 25 mins? - call retentions :)

[crowdpuller]

extra 25 is due to his corporate code on the account

[Vickel]

extra 25 is due to his corporate code on the account

I have the extra 25 mins but i dont have a corporate account

currently I have

275 minutes weekday
unlimited evenings and weekends at 6
Caller ID
Rogers to Rogers
100 Long distance minutes in Canada

$20 + SAF + 911 + Tax = $31.30

looking to get text messaging, rogers to rogers changed to network calling,
and im a happy camper LOL

[Johnny767]

Hardware price?

Anybody have an idea, as to what I should be able to get a Blackberry Pearl for?

Last month I got a KRAZR for $100, which I was happy about. I need to do a hardware upgade on another line.

Thanks

[charliebrown]

hmm...customer service offering a pretty bad package (not retentions)

$25
150 weekday
1000 weekends
unlim R2R
unlim incoming
voicemail
caller ID
100 sent SMS


it's cheaper than our current plan...but not as good as the other plans listed here :( CSR was saying that the 250 anytime minutes "Bell promotion" is time-limited...so he cant match it...

guess i'll have to call retentions

[charliebrown]

Hardware price?

Anybody have an idea, as to what I should be able to get a Blackberry Pearl for?

Last month I got a KRAZR for $100, which I was happy about. I need to do a hardware upgade on another line.

Thanks


Rep said $300 on a HUP when i asked today...and there's a $50 mail-in-rebate if u are on a 36mth contract :(

i was hoping for $199 less $50

[hoto]

Called in today
I was 1.5 years into my 3 year contract.

$20/Month+SAF+.50
250 Weekday Minutes
Rogers to Rogers
Evenings starting at 8 w/Weekends
Essential Value Pack (VM/Text and CID)
100 CDN LD Minutes

Had to sign a new 3 year.. w810i for $100

[Morphius909]

So currently we are Telus Customers, and our plan expired about a year ago, so we kept the plan but on a month to month plan. I want the new Moto Krzer, so what is the best way to get one super cheap on a two year plan from rogers? Should I just call them and say can you make the best deal and I'm yours?

[bubble.tea]

So currently we are Telus Customers, and our plan expired about a year ago, so we kept the plan but on a month to month plan. I want the new Moto Krzer, so what is the best way to get one super cheap on a two year plan from rogers? Should I just call them and say can you make the best deal and I'm yours?

NO YOU SHOULDN'T.

You should INVESTIGATE YOURSELF what the best deal is...and tell rogers., this is it. CAN YOU MATCH/BEAT IT?

[castik]

Called Rogers to get another another cell under a corporate account and they gave me an amazing deal(something like $20 for 250 min, rogers to rogers, call display, voice mail, evenings and weekends, and free for the first 3 months). It turns out that that plan is like $40 plus taxes and there is nno record of the conversation. I spoke with a bunch of managers and still nothing. So next time you get a good deal from any customer service rep. get thier name, shift and get them to read it back to you. :mad:

[findme]

...and there is no record of the conversation. I spoke with a bunch of managers and still nothing. So next time you get a good deal from any customer service rep. get thier name, shift and get them to read it back to you. :mad:

The exact same thing just happened to me. I negotiated a deal when I did a hardware upgrade a month ago. Got my bill today and it's missing a couple credits I was promised. I just spoke to customer service, and was transfered to customer relations, and still nothing. No record of those credits ever being offered to me.

[bubble.tea]

The exact same thing just happened to me. I negotiated a deal when I did a hardware upgrade a month ago. Got my bill today and it's missing a couple credits I was promised. I just spoke to customer service, and was transfered to customer relations, and still nothing. No record of those credits ever being offered to me.

WHY DON'T YOU PEOPLE RECORD YOUR CALLS???? WE'VE BEEN SAYING THIS FOR SINCE the DAWN of time :(.

awww shucks.

[a_y3n]

WHY DON'T YOU PEOPLE RECORD YOUR CALLS???? WE'VE BEEN SAYING THIS FOR SINCE the DAWN of time :(.

awww shucks.

Doesn't Rogers record the calls? Can't you get them to listen it or soemthing?? I remember when I cancelled a service, they said they take by the credit because the service was in a bundle. I told them I didn't not agree to bundle up to a one year term and listen to the call i made to the csr for proof....they didn't bother. and i didn't lose my credits

[CJJ25]

I called retentions and asked for it. They charge me $10, but they give me a $10 credit for it. The extra 25 mins? - call retentions :)

hmmm why did they give you $10 credit? did the rep just offer it or you said something? lol

cuz that is like $12 + $10= $22 worth of discounts applied on your line...

[CJJ25]

I have the extra 25 mins but i dont have a corporate account

currently I have

275 minutes weekday
unlimited evenings and weekends at 6
Caller ID
Rogers to Rogers
100 Long distance minutes in Canada

$20 + SAF + 911 + Tax = $31.30

looking to get text messaging, rogers to rogers changed to network calling,
and im a happy camper LOL

good plan, mine is $5 more, but I need vm and text.....

btw, the ONLY difference between R2R and network calling is network calling include Fido and R2R doesn't ? I was told that R2R applies to both cell and landlines.

also, R2R is free for both outgoing and incoming rogers calls right?

[CJJ25]

extra 25 is due to his corporate code on the account

can anyone verify that? i used to have a corp plan until I switched to the retention plan. if it is true about the corp code, i should be eligible for it as well....:razz:

[azndra]

Called in today
I was 1.5 years into my 3 year contract.

$20/Month+SAF+.50
250 Weekday Minutes
Rogers to Rogers
Evenings starting at 8 w/Weekends
Essential Value Pack (VM/Text and CID)
100 CDN LD Minutes

Had to sign a new 3 year.. w810i for $100


ask them for 50$ good will credit on acct. Save moremoney :)

[Vickel]

good plan, mine is $5 more, but I need vm and text.....

btw, the ONLY difference between R2R and network calling is network calling include Fido and R2R doesn't ? I was told that R2R applies to both cell and landlines.

also, R2R is free for both outgoing and incoming rogers calls right?

When I asked the CSR about Rogers to rogers they said it was outgoing only, but Bubble tea and others on the board assured me that it was both. Im not sure about rogers hom phone though,
anyways I would like to thank everyone for posting helpful tips, Keep up the good work.

[Johnny767]

Rep said $300 on a HUP when i asked today...and there's a $50 mail-in-rebate if u are on a 36mth contract :(

i was hoping for $199 less $50

On 1st contact I was offered the Blackberry Pearl for $150, on a 2 year contract renewal.

[tmleafs26]

hmmm why did they give you $10 credit? did the rep just offer it or you said something? lol

cuz that is like $12 + $10= $22 worth of discounts applied on your line...

I asked them to match Bells corporate offer with unlimited incoming, and they did. Hence the $10 charge and $10 credit

[Defy_all_rulz]

I've been following this thread but since I still have around 9 mths left on my contract (and we didnt win the 6/49 :( ) can someone help me get a better plan

What I would really want in my plan.....unlimited incoming
atleast 100-150 daytime mins
1000 evn/weekends
20 incoming msgs free

My plan now is

$25/mth +SAF+tax
50 daytime
1000 early evening/weekend
unlimited incoming
recieved msgs free (i think 125)

Can I still negotiate a better deal? What is the no. to retentions?

Thx

[Kaitlyn]

Can I still negotiate a better deal? What is the no. to retentions?

It's in the very first post. Did you bother reading it?

Secondly, you can read the recent pages and get the answers to your questions already. It's only been asked DOZENS of times...

[Defy_all_rulz]

still new at this negotiating game .......I thought *611 was just a CS regular no.

I did think everyone who negotiated a better deal were mth to mth customers.I'll give it a go.will post what i get.

thx rfd

[azndra]

R2R is not including rogers home line, that is only on network calling, and going through retention or customer relations won't do much, go thru customer service *611 u will get better deal on it

[CJJ25]

R2R is not including rogers home line, that is only on network calling, and going through retention or customer relations won't do much, go thru customer service *611 u will get better deal on it

really? I was told by the rep that R2R includes home line as well.....

[nano]

On 1st contact I was offered the Blackberry Pearl for $150, on a 2 year contract renewal.

what time of day did you get that deal? i really want the pearl but i don't want to pay $250 for it

[azndra]

really? I was told by the rep that R2R includes home line as well.....

R2R is only for cellphones. you need network calling for landlines.

[Kaitlyn]

Is calling rogers the only way to find out when your contract ends or your billing cycle?

I get my online bill on the 2nd of every month, and here we are apr5 (almost 6) and no bill... I'm beginning to worry they changed my billing cycle - or worse - renewed my contract without my authorization...

[Defy_all_rulz]

Is calling rogers the only way to find out when your contract ends or your billing cycle?


I get my online bill on the 2nd of every month, and here we are apr5 (almost 6) and no bill... I'm beginning to worry they changed my billing cycle - or worse - renewed my contract without my authorization...

If u have the rogers agreement that they gave u at signup then u can check the date there but other than that u'll have to call CSR.I havent ever found mine on my online account.

I've had rogers services for approx 5 yrs.They have changed my billing cycle a couple of times too...it remains consistent for a few mths then changes ,I'm not sure y.My contract end date did remain the same.If u dont get it till monday maybe u should give them a call.

[JayWang]

can anyone verify that? i used to have a corp plan until I switched to the retention plan. if it is true about the corp code, i should be eligible for it as well....:razz:

verified.

i switched from a corporate plan (ontario health care service workers) to a retention plan and got the 250 + 25 bonus mins.

however, not ALL corporate plans may be eligible.

better just call and ask.

[Johnny767]

what time of day did you get that deal? i really want the pearl but i don't want to pay $250 for it


Mid-day, mid-week. I called the number (1st post) and didn't get a chance to try to get to Retentions. A real human answered the call.

I had just renewed a different line and got a KRAZR for $100, on a two year renewal.

$150 for a Blackberry Pearl may be O/K. I'm in no rush, I'll post the final price.

[Thussy]

How's this deal... could I get more?

250 daytime mins. [$25]
100 long distance mins.
Network Calling - R2R, R2Fido, R2R landline.
Essentials Pack [$10] (CallerID, VoiceMail, 125 outgoing texts/unlimited incoming.)

Subtract $5 for some sort of Essentials pack discount.

For a total of $30 + SAF + 911

Is unlimited incoming or a lower price one what I have possible? I had to renew for 3 years and didn't purchase any phones.

[bubble.tea]

.... I had to renew for 3 years and didn't purchase any phones.

DUDE. You got raped.:evil:

[Thussy]

Boo-urns. I'm gonna call and *****. I have way too many phones as it is...

[bubble.tea]

Boo-urns. I'm gonna call and *****. I have way too many phones as it is...

I'm sorry-I should've said you got raped because you were forced to renew your term WITHOUT even buying a new phone. I could see it if that was the case, but a simple plan adjustment (merited ideally)-SHOULDN'T require a term renewal :(. BOO'URNS...WTH does THAT mean?

[giatch]

I just recently renegotiated my plan through the retention department and got a pretty good deal on this new plan they offered me:

250 dayime
free after 6/weekends
unlim r2r & incoming
150 txt msgs
all the features
$25/month
...

However, I just recently bought a blackberry and was wondering if there's any way i can negotiate something on top of my new plan for data? what's the best I can do? or will i just have to pay an extra $25 on top of my plan for a measly 0.5 megs?

[Devatox]

BOO'URNS...WTH does THAT mean?

"Booooo-Urns" is from the Simpsons man :D I know tons of people that use the phrase all the time. I think it's from a scene when Homer is heckling Mr.Burns. Been years since I watched it....

[Thussy]

250 dayime
free after 6/weekends
unlim r2r & incoming
150 txt msgs
all the features
$25/month
...

Does all the features means voicemail and caller ID? Your plan sounds awesome, I want to renegotiate to your plan... all what I have, plus unlimited incoming... for CHEAPER. How the hell does retention work... when you have a forum like this with everyone sharing their plans, it'll blow up on them.

Ahh, I see there is no long distance mins in your plan. Maybe that's a tradeoff too.

[bubble.tea]

....when you have a forum like this with everyone sharing their plans, it'll blow up on them......

Have you looked at how OLD this thread is? FYI for anybody that is NAIVE enough to believe for a SECOND that Rogers Corporate doesn't know about this site ;)...it's a win-win scenario for them. GREAT PR, and they KEEP their customers.

Cheers.

[charliebrown]

"Booooo-Urns" is from the Simpsons man :D I know tons of people that use the phrase all the time. I think it's from a scene when Homer is heckling Mr.Burns. Been years since I watched it....

it's from the episode where there's a film festival in Springfield and they invite Jay Sherman (from the failed cartoon - The Critic).


Audience: Boo! Boo!
Burns: Smithers...are they booing me?
Smithers: Uh, no, they're saying "Boo-urns! Boo-urns!"
Burns: Are you saying "boo" or "Boo-urns"?
Audience: Boo! Boo!
Hans: I was saying "Boo-urns"...
-- Burns' movie flops, "A Star is Burns"


gonna call retentions tmr! wish me luck!

[bubble.tea]

I just recently renegotiated my plan through the retention department and got a pretty good deal on this new plan they offered me:

250 dayime
free after 6/weekends
unlim r2r & incoming
150 txt msgs
all the features
$25/month
...

However, I just recently bought a blackberry and was wondering if there's any way i can negotiate something on top of my new plan for data? what's the best I can do? or will i just have to pay an extra $25 on top of my plan for a measly 0.5 megs?

I just recently renegotiated my plan through the retention department and got a pretty good deal on this new plan they offered me:

250 dayime
free after 6/weekends
unlim r2r & incoming
150 txt msgs
all the features
$25/month
...

However, I just recently bought a blackberry and was wondering if there's any way i can negotiate something on top of my new plan for data? what's the best I can do? or will i just have to pay an extra $25 on top of my plan for a measly 0.5 megs?


why did you just dupe post this??????

[giatch]

tried to delete the one above it because the topic went astray from what i was asking...but apparently, it didnt delete..
fixed now..

[marmulak]

ok I just have a question... i signed a 3 year contract on Nov 04 and now im on my third year. I need a new phone and a better plan. right now im paying 35$ for 200 mins plus unlimited evn/we and free rogers to rogers... I was planning to call and tell them that for example bell is offering me a better plan and im gonna cancel, but what if they say ok pay 200$ and we cancel it for you ?!
and also do you think i better wait until my contract is over and then call so i might get a deal on hardware upgrade... or should i call now. the phone is actually for my sister and she's killing me for a new phone and her bills are alwasy more than 35$ !! :evil:

help me out please !! :D

[felix]

Does anyone here know whether the SLVR L7 supports name display in call log? My old Motorola ROKR does not (when subscribed to name display, the ROKR shows name for incoming calls, but does not stay in call log afterwards when you want to write down the name of the person who called you for those of us who use our phone for business). My new Nokia 6133 does support this but due to the full duplex problem I'm looking to upgrade to this slim and light phone like the SLVR.

Which leads to another question, does the SLVR support full duplex? The Nokia 6133 does not, even when not on speakerphone ... so the other party can't talk at the same time as you which is pretty darn annoying. I thought this was a thing of the past with older home phones on speakerphone but I guess not.

Lastly, is there a replacement for the SLVR coming soon? Heard it was already being discontinued???

[Flyhigh]

My original plan was this

$30+your usual charges

250 weekday minutes
Rogers to rogers
Caller ID
Free weekends
Free evenings starting from 6PM

I called and got the following deal

$25+your usual charges

250 weekday minutes
Rogers to rogers
Caller ID
Voce mail
Free weekends
Free evenings starting from 6PM

*But I had to renew for 3 years if I wanted the voice mail in there, which I thought was BS, but Rogers is the best network there is so I didn't think much about that. I didn't get any phones because I am planning to get the Nokia N95 from Asia which I highly doubt Rogers would add it to their lineup of phones. How is my plan sounding? thanks!

[equanimity]

I want to do an HUP and add on a few features.

Does anyone know if Rogers will be getting the SE W880i ??

Not sure if I should wait, but the phone looks good.

my plan is as follows:

$23 + fees
200 ANYTIME
unlimited evenings (after 6)/ weekends
CID/VM/CW/3 way
persecond billing
0.10 LD canada
0.15 LD USA

Do people think I can somehow add some or all of these features on by calling in while getting my HUP?

- Add 75 minutes
- 150 text messages
- 100 canadian ld minutes
- unlimited r2r & incoming

If I can't wait for the 880i, i'll probably go with the 810i and ask for 4gb...has there been any success with getting the card for free too?

[giatch]

what's the best way to negotiate a blackberry data plan? even if u've already negotiated a retention plan?

or will they not budge and must you pay the stated values?

it's definately not worth it for $25 for 0.5 megs...HUGE ripoff

[a_y3n]

ok I just have a question... i signed a 3 year contract on Nov 04 and now im on my third year. I need a new phone and a better plan. right now im paying 35$ for 200 mins plus unlimited evn/we and free rogers to rogers... I was planning to call and tell them that for example bell is offering me a better plan and im gonna cancel, but what if they say ok pay 200$ and we cancel it for you ?!
and also do you think i better wait until my contract is over and then call so i might get a deal on hardware upgrade... or should i call now. the phone is actually for my sister and she's killing me for a new phone and her bills are alwasy more than 35$ !! :evil:

help me out please !! :D

Hey there, your situation isn't that bad - I was only half way through my 3 year contract (actually 4-cuz extended it). This is what I did on my first call. I told them that my phone was breaking down and I needed a new phone. I also told them I was willing to renew my contract and if they can offer me a better plan. I told them about the plan I was able to get for my b/f (you can search this forum for posts I made) and was able to get a pretty good plan.

now i have :
$20 +SAF
250 Daytime Minutes
Free incoming calls
Unl Weekend and evenings afters 6
Caller ID,Call Waiting, 3-Way Calling

*note I called *611 and asked for retentions.. for ppl who keep asking me this

[rogers_guy]

I have the same plan as you but, for $5. more I received R2R & 100 LD minutes each month. I also have a corporate code added to my account which gives me 25 anytime minutes per month.

The offers you get from the retention reps differ from one to the other....There doesn't appear to be any continuity??? So my advice is, if you are not offered all the bonuses/features myself and others have posted simply ask. You might get someone sympathetic that will ok it.

[rogers_guy]

I should have prefaced by saying, the offers are all based on your tenure, what you spend monthly, last HUP, etc.......

I have been with Rogers for over 10 years and am eligible for a HUP every 12 months. Just upgraded to a Nokia 6085 and did the plan change at the sametime. I had them wave the $35. admin fee. Originally they wanted to charge me $129. for the phone but, I said not a chance. The rep changed her tune immediately and charged me only $14. in the end. Not a bad deal I thought. A new battery alone for my old one year old Nokia is much more than $14.!!!

I also call *611 or 800-663-1415 and always ask to speak to someone in Customer Relations. The regular reps do NOT have access to the special price plans the retention/relations reps have!

[Thussy]

FYI - Customer Relations (retention) is not open on Sundays.

Also, the customer service rep said she's never seen a customer relations contract that hasn't been renewed for 3 years in her 3 years working there. She was pretty damn adamant about that...

Bubble.tea I'm confused. Should I go back and fight the bureaucracy lol?

[CJJ25]

is anyone familair with the bell corporate offer that includes unlimited incoming call?? :D

[doublejack]

is anyone familair with the bell corporate offer that includes unlimited incoming call?? :D

Please PM me too if anybody knows because I work for Bell but have always had a phone with Rogers. Deciding whether to flip to Bell to enjoy 35% off employee discount or stay with Rogers. In the past they usually beat the discount but these days Bell is getting more competitive.

[k288]

I want to do an HUP and add on a few features.

Does anyone know if Rogers will be getting the SE W880i ??

Not sure if I should wait, but the phone looks good.

my plan is as follows:

$23 + fees
200 ANYTIME
unlimited evenings (after 6)/ weekends
CID/VM/CW/3 way
persecond billing
0.10 LD canada
0.15 LD USA

Do people think I can somehow add some or all of these features on by calling in while getting my HUP?

- Add 75 minutes
- 150 text messages
- 100 canadian ld minutes
- unlimited r2r & incoming

If I can't wait for the 880i, i'll probably go with the 810i and ask for 4gb...has there been any success with getting the card for free too?


Did you get that plan from "Retention"??? It seems like a great plan and how did you score the per second billing, I thought Fido was the only one, the only thing really to keep me there. And if let say the CSR give you a plan that is not good enough but still better than those MSR plans, what are the best methods of getting more?

R2R will be great for sure by the way. One more dumb question my phone is not locked but do I still need to get a Rogers specific Sim card or can I still use the Fido one?

Thanks!!
:)


EDIT: Never mind the number part, 1-888-936-7283.... hehe, but is this ONLY for exisiting Rogers customer not for new customers who wanna switch over?? Thanks again!

EDIT again. sorry I am currently a Roger Digital VIP subscriber if that helps, thx

[tigger03]

Did you get that plan from "Retention"??? It seems like a great plan and how did you score the per second billing, I thought Fido was the only one, the only thing really to keep me there. And if let say the CSR give you a plan that is not good enough but still better than those MSR plans, what are the best methods of getting more?

R2R will be great for sure by the way. One more dumb question my phone is not locked but do I still need to get a Rogers specific Sim card or can I still use the Fido one?

Thanks!!
:)


EDIT: Never mind the number part, 1-888-936-7283.... hehe, but is this ONLY for exisiting Rogers customer not for new customers who wanna switch over?? Thanks again!

EDIT again. sorry I am currently a Roger Digital VIP subscriber if that helps, thx

That $23+fees plan is a corporate plan ... he just needs more things added with the help of retentions.

[k288]

That $23+fees plan is a corporate plan ... he just needs more things added with the help of retentions.

But can I get that plan by calling the 888# even though I am "only" a cable subscriber? Especially the per second billing part, what code do I need to give them? 1179 or something, do they care where I work then?

[equanimity]

That $23+fees plan is a corporate plan ... he just needs more things added with the help of retentions.

I called in they said my plan can't be changed..i guess I'll just HUP..

Apparently this doesn't apply anymore:
http://www.howardforums.com/showthread.php?t=707332
Because I am just getting a $100 credit not the + $50.

SE W810i works out to be 149.95 - 100 = 49.95 + tax on a renewal of 3 years.

[tigger03]

But can I get that plan by calling the 888# even though I am "only" a cable subscriber? Especially the per second billing part, what code do I need to give them? 1179 or something, do they care where I work then?

I think you have to be a member of one of the corporations that they offer this plan to. You need to provide proof of employment. The company I work for is given this deal, yet I'm stuck with my 3-year EP1 deal with Bell. Once my contract is done, and Bell can't give me a better deal, I'm switching over to this plan (if still available).

[h2lam]

Does anyone to take over this extra line that I created but dont need anymore from Fido? U can port in your existing Rogers # into this line but you just have to pay Fido $25 number change fee, thats it. Or u can keep the existing brand new 416# that I have already

U just pay $30 per month grand total (everything included, all the fees & stuff)

150 daytime, unlimited incoming calls, caller id & voicemail, free evening/weekend after 7pm. U can cancel the voicemail & u will just pay $26 instead (grand total) to have the line with caller ID

So basically its $25-15= $10 + 7.45 (SAF+911) + $9 (Caller ID & Voicemail) + TAX= $30 grand total

The phone # is a 416, it was just created & opened last week....

Let me know asap if u want it. Its a 3 year agreement starting on April 2007-April 2010.

I opened this line for my dad but he doesnt need it anymore & theres no fee at all to transfer the line.

[gdong]

Does anyone to take over this extra line that I created but dont need anymore from Fido? U can port in your existing Rogers # into this line but you just have to pay Fido $25 number change fee, thats it. Or u can keep the existing brand new 416# that I have already

U just pay $30 per month grand total (everything included, all the fees & stuff)

150 daytime, unlimited incoming calls, caller id & voicemail, free evening/weekend after 7pm. U can cancel the voicemail & u will just pay $26 instead (grand total) to have the line with caller ID

So basically its $25-15= $10 + 7.45 (SAF+911) + $9 (Caller ID & Voicemail) + TAX= $30 grand total

The phone # is a 416, it was just created & opened last week....

Let me know asap if u want it. Its a 3 year agreement starting on April 2007-April 2010.

I opened this line for my dad but he doesnt need it anymore & theres no fee at all to transfer the line.

So take over a fresh 3 year contract. There better be a nice phone involved or else it's ice cold.

[djgee]

Hey, everyone. I just renegotiated this plan yesterday:

250 mins plus 25 anytime
unlimited after 6/weekends
unlimited incoming
unlimited R2R
100 CDN LD

$25.00 plus SAF and 911

I've added the $20 Communicate Value Pack plus I also get a $10 credit for R2R and CID and a 20% ambassador discount! I'm happier than a pig in you know what!

So my total cost is $42.69 taxes and fees in.

What do you guys think?

[tigger03]

Hey, everyone. I just renegotiated this plan yesterday:

250 mins plus 25 anytime
unlimited after 6/weekends
unlimited incoming
unlimited R2R
100 CDN LD

$25.00 plus SAF and 911

I've added the $20 Communicate Value Pack plus I also get a $10 credit for R2R and CID and a 20% ambassador discount! I'm happier than a pig in you know what!

So my total cost is $42.69 taxes and fees in.

What do you guys think?


That's pretty sweet. What's the background to the deal? How long have you been with Rogers? What was ur previous plan?

[bubble.tea]

..... What's the background to the deal? How long have you been with Rogers? What was ur previous plan?

EXACTLY.

PEOPLE., it's about time you wake up, and proactively help us help you!!! Post your stats, and profile so proper advice can be given....and gleaned :D.

I HATE it when out of the blue an awesome plan is given-without any indication of whether it was a rogue Rep doing something improper by THROWING 'extras' at an undeserving client., or if a client who overages $150/month is being finally given a break and a plan that ranges $70'ish after paying that much for years....sigh...I guess we can only hope.

[Acuratl]

EXACTLY.

PEOPLE., it's about time you wake up, and proactively help us help you!!! Post your stats, and profile so proper advice can be given....and gleaned :D.

I HATE it when out of the blue an awesome plan is given-without any indication of whether it was a rogue Rep doing something improper by THROWING 'extras' at an undeserving client., or if a client who overages $150/month is being finally given a break and a plan that ranges $70'ish after paying that much for years....sigh...I guess we can only hope.


lol your such an a$$, this is an open forum, people dont have to do anything LOL!

[pfbmgd]

Today I was offered .

250 anytime
R2R
Caller ID
Unlimited evenning and weekend starting at 6
100 long distance

25+SAF+911+TX

$100 for Motorola KRARZ K1
2 Motorola V3T 2x $35 for delivery

I have 3 lines on one account.

Does this sound reasonable ?

[Solex]

I'm trying to convert my mom and dad's lines from Fido to Rogers. I spoke to a retentions rep and asked if I would be able to get something similar to what I have. She worked with me and this is what she came up with thought it may have to be adjusted slightly.

Some background, I've been a rogers customer for about 15 months and we converted our home and my dads business lines to rogers home phone (pots) about 6 months ago.

2 new activations/transfers w/ $50 off 3 year phone price and waived activation fee

$25 + saf + tax for each line

250 weekday minutes
Early E/W @ 6PM
R2R
CID + EVM + ND + WC
100 Min LD

The rep is going to call me back on the 20th, I'm quite busy for the next week and I have that day off. When she calls back I'm going to negotiate for unlimited incoming (free or $5) and possibly call manager. I confirmed after I hung up with her that forwarded calls display the original phone number and not the number doing the forwarding.

The rep told me that I would need to keep the lines in my name for 3 months and then after that I can transfer them to my dad. Is there any particular reason for this?

Is EVM the best way to use a cell phone as a pager? I'm considering either using call manager to setup rules for which calls go through directly to my dad's line or have his phone setup to only accept calls from numbers in his address book.

Does anyone have any experience with Name Display in BC? I noticed that ND does not list BC numbers as being supported.

As an aside, I got the rep to upgrade my free 100 min LD to 1000 min LD for "helping convince my parents to switch to rogers". BTW individual reps get credit for new activations right?

[CHINAdeals]

lol your such an a$$, this is an open forum, people dont have to do anything LOL!

not really. i think he brings up a great point.

if you just post up a 'deal' and dont' tell us about 'how to get it' ..its exactly the same.

sure ppl dont' HAVE to do anything. but it sure would help!

neways might as well get the ball rolling, I got offered (after 1 call in..once they called me)

NON-epp plan
275 daytime min
e&W from 6
caller id
100 long d
unlim r2r

for $25, on a 3 year contract, and $100 for a k790a


I started with rogers about 5-6 years ago with an EPP plan:

150 min
e&w from 7
caller id

for $20

then I swtiched to another EPP plan

225 daytime
caller id
e&w from 8pm (with some credit for a year to bump it to 6)

for $20

[djgee]

lol your such an a$$, this is an open forum, people dont have to do anything LOL!

Hey, Acuratl...I agree with you....lol. However, I will give you (in detail) the background on how I scored my plan. If you're not sitting, you better get comfortable (long read).

- been with Rogers since 1999 (wireless and most recently cable and HP as well).

- The past year or so, my bills have exceeded 100-120 bucks/month (damn BB data!)

- I have 2 wireless accounts with them.

- When I first negotiated for a new plan (about 2 months ago), I was given the following:

250 mins + 25 anytime
Unlimited after 6 and weekends
CID
Unlimited R2R
1 MB BB data (1/2 price for 3 months, unlimited for 3 months)

Cost: 25.00(voice) - 20% ambassador +(20.00 data)+SAF+911=$54.09

The retention rep that I spoke to at that time was unable to recover the 50 bonus/anytime minutes that I had with my BB voice and data combo that I came from so he compensated with 100 CAD LD minutes. I further advised him that I wanted to VM and 125 text messages so he added those on for me but credited me $5 (since my plan came with CID, I wasn't able to get the $12 Value Pack). So after this call, my plan was everything that you see above including the 100 LD mins.

So...

$25(voice) - 20% Ambassador + $20(data) + $14 (VM+TXT) - $5(credit)+SAF+911+taxes = $64.35

After 3 weeks or so, I called back in to ask them (nicely) if they were willing to give me a $5 credit towards my CID which was included in my plan if I take the $12 Value Pack. They obliged.

So...

$25(voice) - 20% + $20(data) + $12 (Value Pack) - $10 (credit)+SAF+911+taxes = 56.37. Not too bad, better than 64 bucks!

Now...

I called in just recently to ask them about the 5MB for $5 deal. I asked them to remove my BB data plan (as it was not unlimited/half price at the end of this month anyways), and add the $20 communicate pack on for me.

So...the price I would be paying would be relatively the same as before (so I thought). Then I realized that I was able to get away with not having the $12 EVP....woohoo! MORE $AVING$!!!

So...

$25(voice) - 20% + $20 (Communicate Pack) - $10(credit)+SAF+911 = $42.69


Any questions? :cheesygri

[Acuratl]

^ wow bubble really got to ya eh :cheesygri

[djgee]

^ wow bubble really got to ya eh :cheesygri

LOL, nah, BBT is cool. See him around on HoFo and stuff. I just figured that if we start sharing, we all benefit. The key thing is patience and courtesy to the CSR/CRR. Don't push the envelope, be honest and they'll me more than happy to help you out.

[Johnny767]

Today I was offered .

250 anytime
R2R
Caller ID
Unlimited evenning and weekend starting at 6
100 long distance

25+SAF+911+TX

$100 for Motorola KRARZ K1
2 Motorola V3T 2x $35 for delivery

I have 3 lines on one account.

Does this sound reasonable ?

I think it is. I just got the K1 for $100. I have 4 lines on one account and spend about $300 / month.

I'm trying to get the Blackberry Pearl? Best I can do so far is $150?

Tell them to stuff the $35 delivery. I have never had to pay a delivery charge, I think they are trying to recover the renewal fee?

[ExcelPremium]

sigh sigh sigh =[

W810 White(1gb; she told me I can apply for 4gb as well)
$75 @ 3yr term - waived all the fees

added R2R free
250 minutes(as before)
eve starting at 6/UL weekend(as before)
Increased 75 txt -> 250 for $1 cheaper($10-$5 credit)
Caller ID Credit(usual - $5)

what do you think?

I talked to a lady; she seemed VERY friendly and nice. My sharp 903 reception sucks in my house =[ it hanged up so I quickly called her with my home and good thing it was the same person haha XD REALLY friendly....and I mean it :D :D :D

She seemed to want to help others to get a better plan.

BBT's request; I was on a 2yr contract(or 3 who knows) April 13, and it's suppose to end April 13, 2007. This was my first phone/contract. I'm not sure what plan I got haha

[bubble.tea]

.......forwarded calls display the original phone number ....
Yes, I can confirm this as well. Helpful., and NOT helpful at times.

....need to keep the lines in my name for 3 months and then after that I can transfer them to my dad...
NO idea. I'd call her bluff on that.

Is EVM the best way to use a cell phone as a pager? I'm considering either using call manager to setup rules for which calls go through directly to my dad's line or have his phone setup to only accept calls from numbers in his address book.
Only thing with EVM is there isn't a verbal 'how-to' for your clients so you'll have to TELL THEM explicitly to press #5 to initiate the text. I haven't extensively played with CM-but I would tend to be inclined to using IT for work-related efforts...it is after all what it was designed for (well that and KIDS not knowing how to responsibly use their cells :D)

I managed to get my free 100 min LD upgraded to 1000 min LD for directing my parents to rogers. BTW individual reps get credit for new activations right?

As an aside, I got the rep to upgrade my free 100 min LD to 1000 min LD for "helping my convince my parents to switch to rogers".
No idea if they get commission...guess I should really know eh? :( Did you get it for free? or for +$5?

...sure ppl dont' HAVE to do anything. but it sure would help! ....
exactly ;).

Hey, Acuratl...I agree with you....lol. However, I will give you (in detail) the background on how I scored my plan. If you're not sitting, you better get comfortable (long read)......So...
$25(voice) - 20% + $20 (Communicate Pack) - $10(credit)+SAF+911 = $42.69

Any questions? :cheesygrihttp://img.photobucket.com/albums/v283/petawawa/smilies/bow.gif, Well done. Certifiably single-handedly going to SHUT DOWN Retentions...quick everybody post a lot to hide this post http://img.photobucket.com/albums/v283/petawawa/smilies/hyper.gif.


BTW, you should be with us helping to get the RFD/HOFO MoBlog up and running on Radar.net You gotta use your 1000MMS for everyones' benefit you know http://img.photobucket.com/albums/v283/petawawa/smilies/cell.gif.

LOL, nah, BBT is cool..
thank you :)

.Tell them to stuff the $35 delivery....
http://img.photobucket.com/albums/v283/petawawa/smilies/sm_evil.gif

[bubble.tea]

... so I quickly called her with my home and good thing it was the same person ....

http://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gif

I dont' think I've ever read THAT happen. The odds are SO slim it's ridiculous.

I'm amused by your nonchalance at what you actually got. I think you did okay for being so indifferent about it fwiw.

[Hybrid-JD]

hey everyone just wondering what you guys think with this plan.. should i take the deal or renegotiate for more?

-250 minutes daytime
-unlimited R2R
-100 ld cdn minutes
-unlimited after 6pm / weekends free
-Voicemail
-Caller ID
-Call forwarding
-detailed billing

all for $15 dollars ($25 with a 10 dollar credit)....... plus system access and 911

no text included but if i add the 2500 text message it will make the deal to $25.....


good enough?? or do you think i could get more?

Jimmy

[felix]

So how are people getting $10 credits? Seems the deals really are getting better and better. :razz:

[fantom]

hey everyone just wondering what you guys think with this plan.. should i take the deal or renegotiate for more?

-250 minutes daytime
-unlimited R2R
-100 ld cdn minutes
-unlimited after 6pm / weekends free
-Voicemail
-Caller ID
-Call forwarding
-detailed billing

all for $15 dollars ($25 with a 10 dollar credit)....... plus system access and 911

no text included but if i add the 2500 text message it will make the deal to $25.....


good enough?? or do you think i could get more?

Jimmy

3 year contract?

otherwise, how in the hell did you get that?!

[doublejack]

Is this OK?

275 Minutes
Unlimited Eves Weekends 6PM to 8AM
Call Display, Forwarding (2500 minutes I think)
Unlimited Incoming
3 Months free local calling
3 Years Free Unlimited Video Calling
3 months Free Unlimited Video on Demand
3 months Unlimited mobile Internet for browsing, email access and chat
10 megs Data/month

$30 + SAF for three years signed

[djgee]

Is this OK?

275 Minutes
Unlimited Eves Weekends 6PM to 8AM
Call Display, Forwarding (2500 minutes I think)
Unlimited Incoming
3 Months free local calling
3 Years Free Unlimited Video Calling
3 months Free Unlimited Video on Demand
3 months Unlimited mobile Internet for browsing, email access and chat
10 megs Data/month

$30 + SAF for three years signed

Personally, I think this is a really good plan indeed. Think of it this way...

Unlimited incoming is valued at $10.00
10 MB of data is also valued at $10.00

So...you're paying $10.00 for the rest! Feel better now? :cheesygri

[ExcelPremium]

http://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gif

I dont' think I've ever read THAT happen. The odds are SO slim it's ridiculous.

I'm amused by your nonchalance at what you actually got. I think you did okay for being so indifferent about it fwiw.

HAHA I KNOW I was like "****" when I dc'd during the "Can I have your information" But it was the same person; she's like "Oh it's You! I remember your account! What happened? I could barely hear you last time!"

Very nice and going rep haha

Thx to Bubble.Tea and azndra for helping me out~

BBT: What do you think of the stuff I got? Is it any good? or pretty bad?

[bubble.tea]

well CRAP. Compared to hybrid-JD's plan...ALL of our plans look like Sheeeeeeeeeeeee-IT.

[CJJ25]

hey everyone just wondering what you guys think with this plan.. should i take the deal or renegotiate for more?

-250 minutes daytime
-unlimited R2R
-100 ld cdn minutes
-unlimited after 6pm / weekends free
-Voicemail
-Caller ID
-Call forwarding
-detailed billing

all for $15 dollars ($25 with a 10 dollar credit)....... plus system access and 911

no text included but if i add the 2500 text message it will make the deal to $25.....


good enough?? or do you think i could get more?

Jimmy

how is this possible????.......how???

[Solex]

No idea if they get commission...guess I should really know eh? :( Did you get it for free? or for +$5?


Of course I got the rep to add 1000 min of LD for free. Not that I really ever use the LD minutes but what sort of RFD'er would I be if I didn't try to get something. She didn't make me extend my contract either.

That brings my plan to

$25 + saf + tax

250 daytime minutes
Early E/W @ 6pm
R2R
CID + VM + 125 texts
1000 Min LD

Background information again I've been with Rogers wireless for 16 months and generally never have any extra charges on my bill.

I don't know if the Rogers reps get commisions for new lines but I'm guessing that it at least goes on their stats and makes them look good. If I was Rogers I would track how many of their calls end up in a customer canceling and while I was at it I would also track how many of their calls ended in customers getting upsold.

[doublejack]

how is this possible????.......how???

It may be that they look at the usage and say, "well this customer barely uses rogers to rogers, just throw it in anyways" or could be just luck. Who knows.

Personally, I think this is a really good plan indeed. Think of it this way...

Unlimited incoming is valued at $10.00
10 MB of data is also valued at $10.00

So...you're paying $10.00 for the rest! Feel better now? :cheesygri

Thanks, I do. These people with the amazing plans, I mean I don't know who they are getting at customer service. I got so fed up with this one CSR I kept getting who kept treating me like I should be thankful to have a phone. I wish I knew who I could send an email to, she was so frustrating and I got her three times and she was like "you again, lemme read you my textbook responses again." I finally got a guy who was NORMAL and actually put me on hold to get off his butt and check something for me, when the witch refused to even check. I know she wrote crap in my file thank god the guy used his brain to retain me.

[bubble.tea]

...... I've been with Rogers wireless for 16 months and generally never have any extra charges on my bill.
.....

geez. Luck-EEEEEEEEEEEEE

[Solex]

geez. Luck-EEEEEEEEEEEEE

I'm just not a very heavy user and R2R and E E&W are make a big difference for me. Last month I had 535 E&W minutes, 61 R2R minutes and 46 weekday minutes.

BTW VM does count against your minutes right? Does VM count as R2R? I know I asked this before but does anyone know how well name display works in Vancouver?

[rogers_guy]

how is this
possible????.......how???

I pay exactly the same as you $25. plus a monthly $10. plan credit but, I also receive unlimited incoming at N/C. I feel very fortunate based on what others have listed thus far. This offer may be based on my 10+ years with Rogers......

The only thing different is I do not have voicemail included.

[bubble.tea]

....BTW VM does count against your minutes right? Does VM count as R2R?....
Yes to 1.
No to 2.

....This offer may be based on my 10+ years with Rogers.........

I'm sure it helped., but as we're reading., n00b clients under 2 years even are getting some pretty fantabulous deals just as well.

[rogers_guy]

True Bubble Tea but, for $15. /mth for everything I am getting is almost laughable!:razz:

[Alvito]

after being with rogers for 6 months, i'm gonna try my luck at retentions.

should i threaten to cancel? or say it straight up i want a better plan?

[ExcelPremium]

How do you guys get credit on your account?

Do you just ask "Can I have $10 credit on my bill every month?"??

[rogers_guy]

I received the $10. ongoing monthly credit about two years ago through retentions. I call them periodically to make sure my plan is up to date with the latest offerings. At the time I did not want to change my plan but, the rep offered the credit to offset what was available to keep my happy. When I did my HUP and changed my price plan to what I have now, the rep said she would keep my monthly credit in place for the length of my 3 yr term. She said as long as I renew before the expiration of the term I will retain the credit indefinately!

This is also based on the fact I have been with Rogers Wireless since the Cantel days, over 10+ years. This obviously helps!!!!

I hope I have cleared this up for some of you?

[Ch28]

lol your such an a$$, this is an open forum, people dont have to do anything LOL!

Hahaha...sure they don't have to do anything but we're all here for one thing and that's getting the best possible cell phone plan possible. We can't help each other if people aren't willing to put the effort into making it easy for everybody else.

[Hybrid-JD]

oh yes.. definitely a 3 year contract! haha and they offered me a HUP as well.. and my contracts not over for another year and a half.. but i've been with Rogers since 2000..... not sure if thats a reason.

But do you RFD'ers think i should negotiate for more? 15 dollar is pretty damn cheap.. well thats if i dont take the 10 dollar text package..

Anyone else try incorporating a blackberry plan with any of this??

And for the 10 dollar credit.. the lady that i was talking too just TOLD ME that i'm gona give you a 10 dollar credit per month .. just because i want you to stay with rogers.... hahah


Jimmy



3 year contract?

otherwise, how in the hell did you get that?!

[djgee]

oh yes.. definitely a 3 year contract! haha and they offered me a HUP as well.. and my contracts not over for another year and a half.. but i've been with Rogers since 2000..... not sure if thats a reason.

But do you RFD'ers think i should negotiate for more? 15 dollar is pretty damn cheap.. well thats if i dont take the 10 dollar text package..

Anyone else try incorporating a blackberry plan with any of this??

And for the 10 dollar credit.. the lady that i was talking too just TOLD ME that i'm gona give you a 10 dollar credit per month .. just because i want you to stay with rogers.... hahah


Jimmy

Hey, Hybrid...if you think you can squeeze some more outta Ted, perhaps you can try to ask them for a $10 credit towards a $20 Communicate Pack. This would give you a crap load more than just the 2500 text messages you were aiming for and the price would be the same as that! My brother just did that on his account. He was on a 100/1000(after 8)/unl. incoming plan for $25 and had added the $10 Value Pack (CID/VM/TXT). The CSR at the time gave him a $5 credit. He just resigned for 3 years with 150/1000(after 6)/unl. incoming and unl. network calling for the term. He asked if he could received another credit if he was to take the $20 value pack and the retention rep said yes. It was another $5 but would bring his monthly credit total to $10. He's content. If you decide to do this, I'm curious to see what the outcome will be...please report back. Thanks. :)

[bubble.tea]

/....Anyone else try incorporating a blackberry plan with any of this??.....
BB is incompatible with the $20 comm pkg fyi.

.....please report back. Thanks. :)
lol...it's not about 'reporting back'...it's about SHARING :D

[djgee]

BB is incompatible with the $20 comm pkg fyi.


lol...it's not about 'reporting back'...it's about SHARING :D

LOL...sorry, bbt. My bad. Yes, please "share" you results with the rest of us here. ;)

[EL820]

hey everyone just wondering what you guys think with this plan.. should i take the deal or renegotiate for more?

-250 minutes daytime
-unlimited R2R
-100 ld cdn minutes
-unlimited after 6pm / weekends free
-Voicemail
-Caller ID
-Call forwarding
-detailed billing

all for $15 dollars ($25 with a 10 dollar credit)....... plus system access and 911

no text included but if i add the 2500 text message it will make the deal to $25.....


good enough?? or do you think i could get more?

Jimmy


Take it you fool!!! :cheesygri

Call back to negotiate for the text messaging later. ;)

[Kaitlyn]

My contract is over within the year and a new phone is not NEEDED.

Would I have any leverage in saying something like "Since I don't want to buy a new phone can you give me a better deal on my plan?"

[Mad.Whack]

My contract is over within the year and a new phone is not NEEDED.

Would I have any leverage in saying something like "Since I don't want to buy a new phone can you give me a better deal on my plan?"

I don't think so because when you extend a contract you don't need to upgrade your phone right away. In other words, your contract and your hardware upgrade eligibility requirements are independent. Furthermore, I've never heard of anyone giving up their HUP for an additional discount, I doubt it's even possible. *N.B Generally when you hup your contract is automatically extended.

IMO you're best bet is to 'bargain' for a better plan and in the same call 'bargain' for a good price on a phone. Afterwards, just sell it :twisted:

One thing to note, it is much harder to bargain for a better price on a phone once you have already extended your contract. Thus, it's best to kill 2 birds with one stone ;)

[CJJ25]

okay...

Rogers messed up my HUP order. first the order was never processed, now the rep told me that NO bluetooth headset is included which was NOT what was promised.

I have a feeling that my next bill will also be wrong as they may not take in account of the discount given to me at customer relations.....

what should I do to 1) solve the probelm? 2) use this incident to negotiate more perks??? I would really like to add free incoming calls and free 2mb wap data to my plan......:)

I have been with rogers for 2 years and have been a very good customer.

[preshans]

jus got off wif Rogers..
$15 plan (orginally $30 bucks but i get $15 off every month NO EXPIRY DATE)
100 day time
unltd early eve/week @ 6
unltd incoming
25 bonus minutes
caller id (free)
100 cdn Long distance minutes
unltd network calling (NO EXPIRY DATE)

Total after taxes: $25.75


w00t Rogers rulezz . I'm gonna stay with them till I die :p

[Kaitlyn]

The deals just keep getting better and better.. wow.

I wonder how long I should wait before trying to get an EVEN BETTER plan... and what reasoning I should use, lol

[BB88]

jus got off wif Rogers..
$15 plan (orginally $30 bucks but i get $15 off every month NO EXPIRY DATE)
100 day time
unltd early eve/week @ 6
unltd incoming
25 bonus minutes
caller id (free)
100 cdn Long distance minutes
unltd network calling (NO EXPIRY DATE)

Total after taxes: $25.75


w00t Rogers rulezz . I'm gonna stay with them till I die :p

Wow, how did you get this plan? who did you talk to and what did you say?

[preshans]

Wow, how did you get this plan? who did you talk to and what did you say?

I just talked politely ....bullshyted n yep I got this. Iunno how I gopt teh Caller ID for free..but w/e. Thank you to whoever is doing this to me. LONG LIVE TED!!!!!!I will eat a live snake if anyone can beat my plan. This is like the best plant under $26.00 AFTER tax!!!!

[Acuratl]

I just talked politely ....bullshyted n yep I got this. Iunno how I gopt teh Caller ID for free..but w/e. Thank you to whoever is doing this to me. LONG LIVE TED!!!!!!I will eat a live snake if anyone can beat my plan. This is like the best plant under $26.00 AFTER tax!!!!

lol can anybody say credability problem?

[myapple]

I just talked politely ....bullshyted n yep I got this. Iunno how I gopt teh Caller ID for free..but w/e. Thank you to whoever is doing this to me. LONG LIVE TED!!!!!!I will eat a live snake if anyone can beat my plan. This is like the best plant under $26.00 AFTER tax!!!!
What's so good about this plan? It only has 125 daytime mins. If I had this plan, I'd be paying +$20-25 over time everymonth! And it doesn't even come with voicemail or sms. For people that actually make a few outgoing calls during the daytime...this deal is warm at best.

[mizermalice]

I think my plan can compare..

Enhanced VM/CallerID
250day mins
Unlmt wknds / unlmt weekdays after 6pm
100 LD Mins

$25.75 after tax, just like you :cheesygri
I make a lot of calls as well, so I guess I'm better suited with my plan, but your plan does have the excellent features of unlimited network calling and incoming.

[drabbit]

Just got this...

HUP W810i Black $50 + waived all the fees

250 minutes
eve/we 6PM unlimited
Network calls unlimited
100 LD
Caller ID, Call Forwarding, Voice Mail and 125 Text

for $25 + SAF + 911 on a 3 year contract

I'm happy with the deal.

[tebore]

What's so good about this plan? It only has 125 daytime mins. If I had this plan, I'd be paying +$20-25 over time everymonth! And it doesn't even come with voicemail or sms. For people that actually make a few outgoing calls during the daytime...this deal is warm at best.

I second that, it's not AMAZING. It's decent. My plan is like $2.50 more and I have more mins and SMS.

[Acuratl]

Need some Feedback:

heres my plan

250/Unlimited Eve/Wkds Plan - $25.00
250 Weekday Minutes

Additional Services
Detailed Billing
Network Features *
2500 Sent/Unlim Received Text

Additional Charges**
System Access Fee - $6.95 - Monthly - What is this?
911 Emergency Svc Access Fee - $0.50 - Monthly

Discount(s)
Better Choice Bundles 5% Disc
Digital Call Display Credit - To be removed on 29/06/2009
Monthly Plan Credit - To be removed on 30/06/2009
Rogers to Rogers 3yr Bonus - To be removed on 31/05/2009
Loyalty 15% discount on MSF - To be removed on 19/02/2008
Loyalty Voicemail Discount - To be removed on 31/05/2007

My Current Wireless Essentials

Rogers to Rogers Calling
Voicemail
$10 Text Messaging Plan

had it for a while as you can see..., i think im just going to let the HUP build up and upgrade my phone in like 1.5 years or so since im happy with my pearl.

So lets see the math 25+5(voicemail)+5(cid)+10(TextPackage)=45+6.95+0.5 0+taxes

discounts:
-15.00in discounts=30-(15% loyalty discount+5% bundle servicing)=24+6.95+50cents+taxes=33.00 approx if i dont go over

i have this plan on 4 lines so we are seeing about 130 a month hehe :D

I Like - Borat

[Ch28]

The deals just keep getting better and better.. wow.

I wonder how long I should wait before trying to get an EVEN BETTER plan... and what reasoning I should use, lol

Haha...I've been without a contract for the past several months waiting for a good time to call in to renew my contract. Looks like now is a good time.

Does anybody know *Looks @ BBT* if Rogers will be coming out with newer features (i.e. network calling) soon?

[tebore]

Ah Acuratl you jackass you have 2500txt sent. :drool:

Since everyone is sharing their plan.

Mine is
250 Mins +25 bonus for referring my mom.
unlimited Eve/Weekends @6
$25.

$5 Plan credit

R2R With $5 R2R discount

Value Package $10 with $10 credit
VM
CID
125Txt send/ Unlim rec.

100LD mins
Network calling.
Detailed billing and Wireless Essentials.

$20+SAF+911+tax.

[bubble.tea]

... (i.e. network calling)...

It's out already.

Video Calling for the Golden Horseshoe of course...anything else? Increase data for the...DATA plans :D.

Anybody else wanna fill in the HUGE holes I've left :o.

[tebore]

I'm curious, Who will actually use Video calling?

It's pretty expensive unlike euro/asia which have unlimited data/voice plans which would allow video calling to make sense.

Who actually has time for video calling anyway?

[gdong]

I rarely want to see the person I'm talking to.

[tebore]

I rarely want to see the person I'm talking to.

Exactly my boss calls me all the time and I hate it as it is. I don't want him see me giving him the finger over the phone. Or do I?

[preshans]

What's so good about this plan? It only has 125 daytime mins. If I had this plan, I'd be paying +$20-25 over time everymonth! And it doesn't even come with voicemail or sms. For people that actually make a few outgoing calls during the daytime...this deal is warm at best.

yo dawg....after taxes $26 buckz? Well it depends on how u use ur phone. I use a lot of incoming cuz this certain number. u call it...buys tone. enter number u want to call.. it calls back. N this plan kicks ass. Yes..i do agree that it's 125 day time.. but in a couple of monthz I'm call in again n find a solution to this.

[realchinshady]

How's everyone getting these great offers? I've been a customer for over 5 years and my contract ended a couple months ago. I've been calling a few times the past few weeks and this is all they're offering me:

200 minutes
unlimited evenings/weekends after 6
$25 + $5 communication value pack

Everything's on record so when I call, this is the offer they always bring up.

[Ch28]

It's out already.

Video Calling for the Golden Horseshoe of course...anything else? Increase data for the...DATA plans :D.

Anybody else wanna fill in the HUGE holes I've left :o.

Heh...I know it's out already but I'm just wondering if they'll be coming out with any new features similar to the network calling :cheesygri

[preshans]

I think my plan can compare..

Enhanced VM/CallerID
250day mins
Unlmt wknds / unlmt weekdays after 6pm
100 LD Mins

$25.75 after tax, just like you :cheesygri
I make a lot of calls as well, so I guess I'm better suited with my plan, but your plan does have the excellent features of unlimited network calling and incoming.

Yeaa...the only downside of my plan is the amount of daytime minnutes.. I dunt mind if I have VM cuz i don't really need it.

[shahn2]

I m curious.. Can sm1 who got a sweet deal walk us through how exactly did you coversation go when you called 'em?

[preshans]

I m curious.. Can sm1 who got a sweet deal walk us through how exactly did you coversation go when you called 'em?

dawg...jus b.s. I know some ppl saying how they are buyin a new house n weren't as successful who were saying how they are paying too much straight up. Like the guy said in the first post...it's more of a hit or miss.Som reps can be ****** while others are willing to give all the sweet deals that are possible.

[Mad.Whack]

Yeaa...the only downside of my plan is the amount of daytime minnutes.. I dunt mind if I have VM cuz i don't really need it.

When you check your voicemail (on your cell) you use daytime minutes. So you're much better off answering your phone ;)

[preshans]

When you check your voicemail (on your cell) you use daytime minutes. So you're much better off answering your phone ;)

yeeeeep :cheesygri Thank you Rogers. Now i can say I'm a satisfied rogers customer:D

[ExcelPremium]

Just got this...

HUP W810i Black $50 + waived all the fees

250 minutes
eve/we 6PM unlimited
Network calls unlimited
100 LD
Caller ID, Call Forwarding, Voice Mail and 125 Text

for $25 + SAF + 911 on a 3 year contract

I'm happy with the deal.

You just blew my plan I got out of the water...

HUP W810i White $75 + waived all fees
250 min
eve/we 6pm UL
(no network calling)
(no 100 LD)
Caller ID($5 credit = Free), (No Call Forwarding), (No VM I think), 250 text for $5($10-5 = $5)
seems like I have R2R free tho..

I pay $37 after all taxes and SAF

[rogers_guy]

I just talked politely ....bullshyted n yep I got this. Iunno how I gopt teh Caller ID for free..but w/e. Thank you to whoever is doing this to me. LONG LIVE TED!!!!!!I will eat a live snake if anyone can beat my plan. This is like the best plant under $26.00 AFTER tax!!!!

I have the identical plan as outlined by you but, with an additional 150 daytime minutes!

[Acuratl]

couple guys asked about how i got the 15% off...you have to be a rogers customer for a few years, then just ask lol

[preshans]

I have the identical plan as outlined by you but, with an additional 150 daytime minutes!

lool.wahz ur plan?how long have u been a rogers customer?

[CJJ25]

okay...

Rogers messed up my HUP order. first the order was never processed, now the rep told me that NO bluetooth headset is included which was NOT what was promised.

I have a feeling that my next bill will also be wrong as they may not take in account of the discount given to me at customer relations.....

what should I do to 1) solve the probelm? 2) use this incident to negotiate more perks??? I would really like to add free incoming calls and free 2mb wap data to my plan......:)

I have been with rogers for 2 years and have been a very good customer.


can someone helP???>:(

[preshans]

can someone helP???>:(

You shouldn't rush things. You should negiotiate with this for more 'perks'. It takes time. be patient and polite. N if the the rep ain't giving you anything good. Say thank you n end the call n call again. Iunno y buh I suggest get the number for Relations n call them directly.

[baumann93]

Interesting thread... I moved to Bell and kept Rogers phone 10$ - 40 anytime minutes. I guess, I should call and maybe get something better from them :)

Thanks folks.

[azndra]

Need some Feedback:

heres my plan

250/Unlimited Eve/Wkds Plan - $25.00
250 Weekday Minutes

Additional Services
Detailed Billing
Network Features *
2500 Sent/Unlim Received Text

Additional Charges**
System Access Fee - $6.95 - Monthly - What is this?
911 Emergency Svc Access Fee - $0.50 - Monthly

Discount(s)
Better Choice Bundles 5% Disc
Digital Call Display Credit - To be removed on 29/06/2009
Monthly Plan Credit - To be removed on 30/06/2009
Rogers to Rogers 3yr Bonus - To be removed on 31/05/2009
Loyalty 15% discount on MSF - To be removed on 19/02/2008
Loyalty Voicemail Discount - To be removed on 31/05/2007

My Current Wireless Essentials

Rogers to Rogers Calling
Voicemail
$10 Text Messaging Plan

had it for a while as you can see..., i think im just going to let the HUP build up and upgrade my phone in like 1.5 years or so since im happy with my pearl.

So lets see the math 25+5(voicemail)+5(cid)+10(TextPackage)=45+6.95+0.5 0+taxes

discounts:
-15.00in discounts=30-(15% loyalty discount+5% bundle servicing)=24+6.95+50cents+taxes=33.00 approx if i dont go over

i have this plan on 4 lines so we are seeing about 130 a month hehe :D

I Like - Borat

very very nice deal u should ask then for 1000 minute overtime... its der till the end of life when u go over ur minutes, it will deduct it from der :)

[azndra]

can someone helP???>:(


cjj best thing for u dude, tell them I am not satisfy with the product, I would return and give me something else since this is NOT what I ask for, also each time u speakt o someone esp in retentions... ask for employee number and name so u can urself do a FU (follow up)

[bubble.tea]

....so u can urself do a FU (follow up)

Nothin' wrong with doing a little FU-2.:D

[yohung]

275/ev,wk/CD,VM,100LD,call waiting, call forwarding, Group calling, R2R,
@$20

[Brian1585]

I wanted to confirm, it is possible to get unlimited network calling indefinitely correct?

I'm still under contract for 10 more months ($180 cancellation fee remaining)

The best I could get after 2 calls to retentions was $25, 250/ev&wk unlimited/R2R.

I want a plan around 15 - 25 (that $10 discount is sweet!) /w:
250-275 daytime
Ev & Wk's @ 6
Unlimited Network
CID
Unlimited incoming would be a bonus.

Is that possible?

[djgee]

I wanted to confirm, it is possible to get unlimited network calling indefinitely correct?

I'm still under contract for 10 more months ($180 cancellation fee remaining)

The best I could get after 2 calls to retentions was $25, 250/ev&wk unlimited/R2R.

I want a plan around 15 - 25 (that $10 discount is sweet!) /w:
250-275 daytime
Ev & Wk's @ 6
Unlimited Network
CID
Unlimited incoming would be a bonus.

Is that possible?

It depends on who you get in retentions and how well you communicate with them (i.e. how smooth of a talker are you?). Have you been a long time customer? Do you pay your bills on time? Do you often have overages on your cell? These are just some of the factors that determine how good of a plan they can build for you. IMO, I think it's possible to get all that for around 25 bucks. They may make you re-sign your contract for 3 years though.

[Brian1585]

Hey, just wondering...

How many times do you guys call on average to get these great plans? I've called three times today and the best I've had offered to me was the plan I mentioned above. Is this likely because I still have 10 months remaining in my contract (180 penalty for cancellation remaining)?

Thanks,
B

[fooit]

Hey, just wondering...

How many times do you guys call on average to get these great plans? I've called three times today and the best I've had offered to me was the plan I mentioned above. Is this likely because I still have 10 months remaining in my contract (180 penalty for cancellation remaining)?

Thanks,
B

Reality is if you are still on contract they usually don't offer you anything special knowing that you have nowhere to run unless you want to pay the fine.

[ExcelPremium]

^ WTF ARGHH DAMN IT WHY DIDN'T U SAY THAT EARLIER LOL

I could've bargained more...GAY... :@ :@ :@ My contract was going to end on april 13 and I re-signed for 3yrs two days ago...

My plan isn't that good :( Also W810 for $75@3yr

250 anytime/UL WK and EV@6
R2R / CID
250 Text Messages

$25 + SAF + etc = $37 total per month

[Firestorm]

I'm in the fourth month of a contract. $25 + fees a month. Unlimited Incoming plan. Would it be relatively easy to get them to add Caller ID (or maybe the $10 value pack) to my plan for free?

[this_name_taken]

Wow, this thread is unbelievably helpful! I am long past my contract's end (*blush*) and was looking for info like this.

I have seriously waded through pretty much all the posts in this thread and am pretty sure these specific questions haven't been answered (amazingly). Apologies if I missed them.

1) How does LD/local get calculated when you are physically in a different area code from your cell's? That is, I live and work (mostly) in 519, and my cell is 647. I just kept my cell number when I moved here from T.O. so that T.O. people could still call me for free. To do that, I had no choice but to take the Canada One Plan, which means *all* my minutes are LD. But jinkies, the Canada One plan sucks compared to what people are coming up with these days. Some of the $20-$25 plans mentioned here include more free LD minutes on the side than I get for my whole $30.

So now I want to understand how calls are classified as local or LD.

Specifically, with my 647 (GTA) number...
a) If I am in 519 and call GTA, is it local or LD for me?
b) If I am in 519 and call a local 519 #, is it local or LD for me?
c) How about incoming calls - I see plans with incoming deals - do those deals covering local incoming only, or all incoming? if local only, again, which calls count as LD to me?

My plan is (was) a corporate 2 year plan that expired in 2005. I have had some overages, and have bounced between the two different Canada One plans, trying to keep the overages down. My phone is so rickety it hangs.:D One thing about Bell vs Rogers, Bell always used to call and review my plans and suggest better ones that would save me money etc. I have noooo problem calling Customer Service and suggesting they drink a tall glass of cancel-me juice. I only ever hear from Rogers when they are going to cost me more or service me less. Which leads me to my next question.

2) Is it best to negotiate wireless separately from other services? I just got a form letter telling me that the VIP program, along with my 10% discount, is finished and if I want their new discount packages I have to go sign up for them. Coincidentally we just got an HDTV so I am looking for different cable packages. Should I try to get a deal on everything, or can I only get the best retention deals focusing on wireless alone?

(Honestly, I am not even sure about continuing with Rogers' cable or Internet services. I am absolutely fed up with Rogers' ham-handed approach to encrypted and P2P traffic of all kinds; it is approaching an unusable state. I am *thisclose* to switching to DSL, and haven't researched HDTV options yet. So I guess that answers my own question - I'd be better off negotiating wireless alone and capitalizing on my status there. Ya think I can get a Treo 650/680 for free?)

Thanks for all the guidance.

[rohit_enigma]

Wow, this thread is unbelievably helpful!

Welcome to RFD ;)

[Homeo]

Wow, this thread is unbelievably helpful! I am long past my contract's end (*blush*) and was looking for info like this.

I have seriously waded through pretty much all the posts in this thread and am pretty sure these specific questions haven't been answered (amazingly). Apologies if I missed them.

1) How does LD/local get calculated when you are physically in a different area code from your cell's? That is, I live and work (mostly) in 519, and my cell is 647. I just kept my cell number when I moved here from T.O. so that T.O. people could still call me for free. To do that, I had no choice but to take the Canada One Plan, which means *all* my minutes are LD. But jinkies, the Canada One plan sucks compared to what people are coming up with these days. Some of the $20-$25 plans mentioned here include more free LD minutes on the side than I get for my whole $30.

So now I want to understand how calls are classified as local or LD.

Specifically, with my 647 (GTA) number...
a) If I am in 519 and call GTA, is it local or LD for me?
b) If I am in 519 and call a local 519 #, is it local or LD for me?
c) How about incoming calls - I see plans with incoming deals - do those deals covering local incoming only, or all incoming? if local only, again, which calls count as LD to me?

My plan is (was) a corporate 2 year plan that expired in 2005. I have had some overages, and have bounced between the two different Canada One plans, trying to keep the overages down. My phone is so rickety it hangs.:D One thing about Bell vs Rogers, Bell always used to call and review my plans and suggest better ones that would save me money etc. I have noooo problem calling Customer Service and suggesting they drink a tall glass of cancel-me juice. I only ever hear from Rogers when they are going to cost me more or service me less. Which leads me to my next question.

2) Is it best to negotiate wireless separately from other services? I just got a form letter telling me that the VIP program, along with my 10% discount, is finished and if I want their new discount packages I have to go sign up for them. Coincidentally we just got an HDTV so I am looking for different cable packages. Should I try to get a deal on everything, or can I only get the best retention deals focusing on wireless alone?

(Honestly, I am not even sure about continuing with Rogers' cable or Internet services. I am absolutely fed up with Rogers' ham-handed approach to encrypted and P2P traffic of all kinds; it is approaching an unusable state. I am *thisclose* to switching to DSL, and haven't researched HDTV options yet. So I guess that answers my own question - I'd be better off negotiating wireless alone and capitalizing on my status there. Ya think I can get a Treo 650/680 for free?)

Thanks for all the guidance.

Specifically, with my 647 (GTA) number...
a) If I am in 519 and call GTA, is it local or LD for me?
Long Distance
b) If I am in 519 and call a local 519 #, is it local or LD for me?
Local Call
c) How about incoming calls - I see plans with incoming deals - do those deals
if you're in 519 and you receive a phone call it will be Long Distance REGARDLESS of whether its 519 or 647 or 416. your best bet is to hang up and immediately call the person back if theyre in the 519. Else it will be long distance regardless. ask me how i know;)
covering local incoming only, or all incoming? if local only, again, which calls count as LD to me?
ok dont know what ur asking exactly here, but if u have 100LD minutes and u make a long distance phone call it just counts towards regular minutes during the day and weekend minutes during the night.weekend. other than that no other long distance charges

Hope that helps. I've been dealing with this issue for the last 4 years.

[this_name_taken]

Welcome to RFD ;)


Thanks :)

[bubble.tea]

Wow, this thread is unbelievably helpful!.


I have noooo problem calling Customer Service and suggesting they drink a tall glass of cancel-me juice. ....

2) Is it best to negotiate wireless separately from other services? .....
I always LOVE it when I get new retention-related expressions. I've been procrastinating in collecting them all in one post...and now I fear I'll just NEVER get around to doing it. Over the past years I've noted a few really good ones...this one included ;)

2) I've said it before but I'll say it again in font 4.

Retention Success is NINETY-FIVE PERCENT LUCK. Plain simply. As good a negotiator you are, if you get a *Ahem UNindulging rep...you can kiss your efforts good-bye.

..............Hope that helps. I've been dealing with this issue for the last 4 years.

Good job. I'm constantly astounded that people STILL are bereft of any grasp as to how LD vis-a-vis wireless works. I'm sorry-I don't mean to insult, it's more an observation-Just a sign of how much more advancement and development the Wireless Industry in Canada has to go.:o

Here's a faq to consider (http://www.howardforums.com/showthread.php?t=946200) if the red font kind of threw you off.

[dazz]

^ WTF ARGHH DAMN IT WHY DIDN'T U SAY THAT EARLIER LOL

I could've bargained more...GAY... :@ :@ :@ My contract was going to end on april 13 and I re-signed for 3yrs two days ago...

My plan isn't that good :( Also W810 for $75@3yr

250 anytime/UL WK and EV@6
R2R / CID
250 Text Messages

$25 + SAF + etc = $37 total per month

Sounds like you were raped:cheesygri

As far as I know,you have 10 days to cancel. Call them up and tell them you want one of those plans^. If not,cancel and transfer to Fido.

Fido:For 34 bux-taxes included,I got 150 minutes,eves+wknds,unlimited incoming,text messaging,voice+call display,3 months free local calling, +$50 credit for not needing a phone. Check Fido thread if you need more info on that.

[this_name_taken]

Specifically, with my 647 (GTA) number...
a) If I am in 519 and call GTA, is it local or LD for me?
Long Distance
b) If I am in 519 and call a local 519 #, is it local or LD for me?
Local Call

So the status of outgoing calls is totally about where I am, not the area code of my phone. Ok thanks, that helps me to figure out how many minutes of each kind I need.

c) How about incoming calls - I see plans with incoming deals - do those deals
if you're in 519 and you receive a phone call it will be Long Distance REGARDLESS of whether its 519 or 647 or 416. your best bet is to hang up and immediately call the person back if theyre in the 519. Else it will be long distance regardless. ask me how i know;)
I'm going to guess it's through extensive, painful experience, exacerbated by a lot of travel along the 400-series highways? :cheesygri

I don't understand though - are you saying that if someone in Toronto calls my 647 number when I am in 519, it's a long distance call for them??

covering local incoming only, or all incoming? if local only, again, which calls count as LD to me?
ok dont know what ur asking exactly here, but if u have 100LD minutes and u make a long distance phone call

Sorry, I wasn't very clear, or it's a stupid question, or both :o . I was asking whether "unlimited incoming" includes only local calls or also LD.

Hope that helps. I've been dealing with this issue for the last 4 years.

I truly appreciate the benefit of your experience and any suggestions you have re the best plans or options to deal with the area code issues. There must be a LOT of us who live, work and play across the *buzzword alert* Greater Golden Horseshoe (http://www.pir.gov.on.ca/English/growth/ggh_planning.htm).

[JaiJai]

Hey guys I got this on the first call and took it what do you guys think?

250 anytime/after 6pm/CID/3way/VM/Call FWD/R2R/Unlimited Text for $25+fees

[cftvgy]

Hello, I have heard About this plan!:
• 200 minutes daytime billed by the second after the first minute
• Evenings after 6:00 p.m. UNLIMITED
• Weekends UNLIMITED
• Call waiting, Call forwarding and Conference calling included
• Call Display and Voicemail included for FREE
• NO 6.95$ System Access fee

*** DISCOUNTED 7CENTS/MIN CANADA LONG DISTANCE WEEKENDS + EVENINGS AFTER
6PM

19.95$ + tax / month

............There you go! I cannot provide any more info for the momment!

HEre's the plan That I actually want. But I would need a coporate plan number with the company name to get the No network fee special. Thanks!
IS somebody can help me! Thanks

[bubble.tea]

http://xs414.xs.to/xs414/07155/unfortunateconcidence.PNG....Coincidence...?http://img.photobucket.com/albums/v283/petawawa/smilies/sm_evil.gif

Hey guys I got this on the first call and took it what do you guys think?

250 anytime/after 6pm/CID/3way/VM/Call FWD/R2R/Unlimited Text for $25+fees
Chaos theory at it's finest.

I'm astounded why reps will continually offer $20 in credits individually thereby SHORTCHANGING a customer instead of offering them a bulk $20 credit and giving the $20 comm pkg ffree. You're paying $25 for the plan, and getting a CID +$5, VM +6 credit/R2R $5 credit/Unlim Text $10 Credit....BUT you don't get the 5mb free NOR the 1000MMS free as you would IF you were put on the $20 comm pkg...well I guess they're saving those possible discounted overages and leaving you with having to pay a premium for them if you ever do end up using it....sigh.

[azndra]

Nothin' wrong with doing a little FU-2.:D

lol nope and if they complain no employee number, u can tell them thats ur job I need ur employee number. they cant say much...there scared to give u cuz they dont want a complain

[preshans]

Hello, I have heard About this plan!:
• 200 minutes daytime billed by the second after the first minute
• Evenings after 6:00 p.m. UNLIMITED
• Weekends UNLIMITED
• Call waiting, Call forwarding and Conference calling included
• Call Display and Voicemail included for FREE
• NO 6.95$ System Access fee

*** DISCOUNTED 7CENTS/MIN CANADA LONG DISTANCE WEEKENDS + EVENINGS AFTER
6PM

19.95$ + tax / month

............There you go! I cannot provide any more info for the momment!

HEre's the plan That I actually want. But I would need a coporate plan number with the company name to get the No network fee special. Thanks!
IS somebody can help me! Thanks

Dude u can't the get same plan. Some reps threw in some perks. I'd be amazed if you got that exact same plan

[ExcelPremium]

Sounds like you were raped:cheesygri

As far as I know,you have 10 days to cancel. Call them up and tell them you want one of those plans^. If not,cancel and transfer to Fido.

Fido:For 34 bux-taxes included,I got 150 minutes,eves+wknds,unlimited incoming,text messaging,voice+call display,3 months free local calling, +$50 credit for not needing a phone. Check Fido thread if you need more info on that.

Can anyone confirm this? and Can I cancel?

BBT: Should I cancel and try for a better plan? and What should I improve/aim for?

azndra: Should I cancel and try for a better plan? and What should I improve/aim for?

[azndra]

Can anyone confirm this? and Can I cancel?

azdra: Should I cancel and try for a better plan? and What should I improve/aim for?

Yes you can cancel but I suggest not too because once you are not a new costumer, they will not give you those specials on your account.

[ExcelPremium]

azndra: what should I do yo? lol

Should I call again and see what they can give me? and what should I aim for? =/ I feel like im getting ripped off lol

[dazz]

Can anyone confirm this? and Can I cancel?

BBT: Should I cancel and try for a better plan? and What should I improve/aim for?

azndra: Should I cancel and try for a better plan? and What should I improve/aim for?
Call the retention department. Tell them you just signed up and it's not what you wanted. Tell them the plan you want.
Don't cancel yet,unless you want to transfer your phone to other company. In that case,you first call that new provider.

[azndra]

Call the retention department. Tell them you just signed up and it's not what you wanted. Tell them the plan you want.
Don't cancel yet,unless you want to transfer your phone to other company. In that case,you first call that new provider.

yup dazz is right thats another alternative to get another better plan, they will say oki well we will do this and that..but don't tell them u want to transfer now because they will tell u..oki..sure ur reliable for LTC fees of 200 for contract. so...U already aim for the plans u want so keep it to that, but see if they can give u a better deal still... call retention or customer relations. *611 press 0#0#0#0#10# press until it says please wait while ai transfer u.. then ask CSM to tranfs u to retention. from there good luck :) I always deal with csm so...lol esp da ones who are girls..hehehe they give me better offer then the guys who are either half asleep or half not listen to ujr convo just doing there rebuttle

[ExcelPremium]

what time does retentions close?

also; just to make sure dial *611 and when the automatic voice thing comes say like "cancel my phone " than will take me to retentions right? ^^

btw: what should I aim for though? the plan has everything I need but its so costly $37 =_=;; I want something around $20; so like turns to $27 + SAF and all~

Basically 250(or less but 150 or more) eve starting at 6/UL WK
150ish text messages(give or take a few)
CID

[azndra]

what time does retentions close?

also; just to make sure dial *611 and when the automatic voice thing comes say like "cancel my phone " than will take me to retentions right? ^^

btw: what should I aim for though? the plan has everything I need but its so costly $37 =_=;; I want something around $20; so like turns to $27 + SAF and all~

Basically 250(or less but 150 or more) eve starting at 6/UL WK
150ish text messages(give or take a few)
CID

man U have msn? it would be MIGHTTYY faster lol its open from 8:30am to 9pm eastern standard time

[ExcelPremium]

^ sent and sent ^^ check PM~

[chinmoku_tak]

Rogers called me today saying my contract will expire in end of may, and wanted to know if I wanted to resign contract for 24 month.
They offered me free incoming call for 24 months, everything else the same. I said WOW that's fantastic..................., they actually hire people to call people and offer such a BS offer...!?
I will call them back in end of may and see what they can offer me...


Should I call them before or after my contract expires?

[preshans]

Rogers called me today saying my contract will expire in end of may, and wanted to know if I wanted to resign contract for 24 month.
They offered me free incoming call for 24 months, everything else the same. I said WOW that's fantastic..................., they actually hire people to call people and offer such a BS offer...!?
I will call them back in end of may and see what they can offer me...


Should I call them before or after my contract expires?

Your choice rlly. If i were you thou if ur in a hurry call now..n don't go foh de first offer they give you. tell de rep to note in ur account n call again.

[mrG]

I know I'm being a bit ignorant by not reading the whole thread (579 pages of posts is a bit much), but I don't have any cell phone right now.. are there any good plans for starters?

[Kaitlyn]

I know I'm being a bit ignorant by not reading the whole thread (579 pages of posts is a bit much), but I don't have any cell phone right now.. are there any good plans for starters?

For starters, you can't get a plan. Take a plan from a store and call in 3-6 months and try to get a better one.

[mrG]

For starters, you can't get a plan. Take a plan from a store and call in 3-6 months and try to get a better one.

Okay, thanks :D

[dbreaka]

i got raped today by a retention csr

so tempted to make a new thread to get more feedback

ANYWAYS.

I called in relations today because I plan matched my gf's plan to my plan. Her bill came today and she's missing some credits which I'm getting and she's not (when I plan matched, the rep specifically said that she will be getting everything including the credits).

So anyways, I call in and give them my GF's number and told them that it wasn't matched correctly. I give him my # as a reference to look up the plan details. He comes back saying that the credits on my # are a mistake and he took all of them off.

Plan Details:
25.00 - Unlimited E/W starting at 6 (5.00 Credit)
10.00 - Unlimited Incoming (Full Credit)
5.00 - Unlimited R2R (Full Credit)
6.00 - Caller ID (Full Credit)
= 46.00 - Credits = 20.00+SAF+911

I even got a reference # confirming this price every month and this guy tells me it's a mistake. After transferring me to a manager, his manager agrees it's a mistake and tells me there is nothing I can do but pay full price.

I got raped guys and nothing I can do. I didn't even call in regarding my #, it was my gf's #. 3 Reps before this rep have probably seen my account and never told me anything about a mistake.

I've reported it to the Better Business Bureau, but I doubt there's anything they can do.

Sorry guys, I just had to rant.

[preshans]

i got raped today by a retention csr

so tempted to make a new thread to get more feedback

ANYWAYS.

I called in relations today because I plan matched my gf's plan to my plan. Her bill came today and she's missing some credits which I'm getting and she's not (when I plan matched, the rep specifically said that she will be getting everything including the credits).

So anyways, I call in and give them my GF's number and told them that it wasn't matched correctly. I give him my # as a reference to look up the plan details. He comes back saying that the credits on my # are a mistake and he took all of them off.

Plan Details:
25.00 - Unlimited E/W starting at 6 (5.00 Credit)
10.00 - Unlimited Incoming (Full Credit)
5.00 - Unlimited R2R (Full Credit)
6.00 - Caller ID (Full Credit)
= 46.00 - Credits = 20.00+SAF+911

I even got a reference # confirming this price every month and this guy tells me it's a mistake. After transferring me to a manager, his manager agrees it's a mistake and tells me there is nothing I can do but pay full price.

I got raped guys and nothing I can do. I didn't even call in regarding my #, it was my gf's #. 3 Reps before this rep have probably seen my account and never told me anything about a mistake.

I've reported it to the Better Business Bureau, but I doubt there's anything they can do.

Sorry guys, I just had to rant.

OMFG wow man you GOt ****ed...when the rep said you wer gettin em accidently u shud've hung up. n turn off phone. one guy said that to me n i jus hung up n turned off ma phone.you shouldn't get the managers involved.

[Acuratl]

i got raped today by a retention csr

so tempted to make a new thread to get more feedback

ANYWAYS.

I called in relations today because I plan matched my gf's plan to my plan. Her bill came today and she's missing some credits which I'm getting and she's not (when I plan matched, the rep specifically said that she will be getting everything including the credits).

So anyways, I call in and give them my GF's number and told them that it wasn't matched correctly. I give him my # as a reference to look up the plan details. He comes back saying that the credits on my # are a mistake and he took all of them off.

Plan Details:
25.00 - Unlimited E/W starting at 6 (5.00 Credit)
10.00 - Unlimited Incoming (Full Credit)
5.00 - Unlimited R2R (Full Credit)
6.00 - Caller ID (Full Credit)
= 46.00 - Credits = 20.00+SAF+911

I even got a reference # confirming this price every month and this guy tells me it's a mistake. After transferring me to a manager, his manager agrees it's a mistake and tells me there is nothing I can do but pay full price.

I got raped guys and nothing I can do. I didn't even call in regarding my #, it was my gf's #. 3 Reps before this rep have probably seen my account and never told me anything about a mistake.

I've reported it to the Better Business Bureau, but I doubt there's anything they can do.

Sorry guys, I just had to rant.

Ya that happens alot man, its a RISK YOU RUN everytime you call into retentions. Its NOT A MISTAKE, some CSR's just believe a customer is not fairly entitled to some credits, because its JUST NOT FAIR.

Last time i called in i almost had a CSR take off my credits, she almost did but she saw i was on the plan for about a year so she couldent really do it. She said something like "you shouldent even be getting these credits, i would have removed them....".

As for you, i think you should cancel your contract, call and say you AGREED WHEN YOU SIGNED THE CONTRACT that you would be getting "X" credits and what not, and when they removed them they changed the contract entirely....this should get them to reinstate the credits even party, i would also pursue my credit card for a chargeback...cheers and good luck

[Mad.Whack]

i got raped today by a retention csr

so tempted to make a new thread to get more feedback

ANYWAYS.

I called in relations today because I plan matched my gf's plan to my plan. Her bill came today and she's missing some credits which I'm getting and she's not (when I plan matched, the rep specifically said that she will be getting everything including the credits).

So anyways, I call in and give them my GF's number and told them that it wasn't matched correctly. I give him my # as a reference to look up the plan details. He comes back saying that the credits on my # are a mistake and he took all of them off.

Plan Details:
25.00 - Unlimited E/W starting at 6 (5.00 Credit)
10.00 - Unlimited Incoming (Full Credit)
5.00 - Unlimited R2R (Full Credit)
6.00 - Caller ID (Full Credit)
= 46.00 - Credits = 20.00+SAF+911

I even got a reference # confirming this price every month and this guy tells me it's a mistake. After transferring me to a manager, his manager agrees it's a mistake and tells me there is nothing I can do but pay full price.

I got raped guys and nothing I can do. I didn't even call in regarding my #, it was my gf's #. 3 Reps before this rep have probably seen my account and never told me anything about a mistake.

I've reported it to the Better Business Bureau, but I doubt there's anything they can do.

Sorry guys, I just had to rant.

lol, your post should be added to post #1.

No pity from me, you got greedy. Do you really think it is normal for a customer to get 26$ in recurring credits on a 46$ plan? And after getting them, you wantted to duplicate your plan for you gf, c'mon!

[felix]

yikes, you should have just told them to price match without giving your real account info. It worked for my dad's account. We just called in saying our son/daughter/friend has this plan and i would like it also. The add-ons vary but you should get at least the 250 daytime min plan ($20 for evenings after 8pm, $25 for evenings after 6pm).

[HowEver]

dbreaka, try calling back and see what happens. All is not lost. The next CSR you get may not believe that the previous one was acting correctly (again).

[dbreaka]

dbreaka, try calling back and see what happens. All is not lost. The next CSR you get may not believe that the previous one was acting correctly (again).

i'm too bloody scared to talk to them now m8, it's documented and everything by a manager.

i got too greedy, i guess i had it coming.

The manager also said that their finance department would've eventually seen that they were giving a large credit on my bill every month. They would've mailed a letter to me telling me that I was recieving credit in error.

Oh man, i'm sooo bummed. I bet my account has a shiny star on it when I call it in anyways,

[myapple]

i'm too bloody scared to talk to them now m8, it's documented and everything by a manager.

i got too greedy, i guess i had it coming.

The manager also said that their finance department would've eventually seen that they were giving a large credit on my bill every month. They would've mailed a letter to me telling me that I was recieving credit in error.

Oh man, i'm sooo bummed. I bet my account has a shiny star on it when I call it in anyways,
Yes, you were quite greedy as your plan was already way beyond what they normally offer for retentions. Ah well...did they at least let you keep the free calldisplay?

[mizermalice]

just curious, but where is -rn? the guy who started this thread... he deserves mad props.

I think this thread wins the cake for being the longest thread on RFD. and that, my friends, is an accomplishment in itself.



..maybe the ppl from rogers got to him for ruining their ample opportunities of raking in the money from ridiculously overcharged cell planes? :twisted: that'd be fun.

[Mad.Whack]

I think this thread wins the cake for being the longest thread on RFD. and that, my friends, is an accomplishment in itself.


http://www.redflagdeals.com/forums/showthread.php?t=345180&highlight=xbox+contest
Not even half way ;)

[bubble.tea]

http://www.redflagdeals.com/forums/showthread.php?t=345180&highlight=xbox+contest
Not even half way ;)

18,000 posts...http://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gif

That's just NUCKING FUTZ.


oh and RN...well ASSUMING a lot..I'd say he/she's out tending to bedside manner...which is what Nurses are real good at :).

[Hardtarget]

I just got what I think is a pretty good deal from Rogers.

$25 A Month
Unlimited rogers to Rogers (+ Fido)
100 CDN Long Distance
Free Caller ID
Free Voice Mail
250 Daytime Minutes
unlimited eve/weekend at 6pm

I did a HUP on my Phone at the same time, getting a HTC S621
$299 Base, Credit of $100, with a further mail in rebate of $50, so I'll get the phone for $150

I'm happy :)

[this_name_taken]

I don't know why I didn't see this yesterday. Thanks for the quick and helpful reply.

I always LOVE it when I get new retention-related expressions. I've been procrastinating in collecting them all in one post...and now I fear I'll just NEVER get around to doing it. Over the past years I've noted a few really good ones...this one included ;)

Hee. It was the only ... publishable ... thing I could think of. Credit and apologies to The Rock.

I'm constantly astounded that people STILL are bereft of any grasp as to how LD vis-a-vis wireless works. I'm sorry - I don't mean to insult, it's more an observation-Just a sign of how much more advancement and development the Wireless Industry in Canada has to go.:o

No offense taken. It wasn't much of an issue when I was in the GTA, and when I called Rogers about keeping my number when I moved, they basically pointed me toward Canada One as my only reasonable option. Now, after living in 519 and needing to communicate regularly with people throughout 416-647-519-905 and don't even get me STARTED on 519-Guelph vs the rest of 519... well, figuring it out has gotten bumped to the top of my to-do list.

It is an industry issue, for sure. Consumers need to look past the carriers, not only for the answers, but even to know that there are questions. :rolleyes: Once again, a great short term, short-sighted strategy for the carriers. Yay for RFD, HoFo and similar communities.

Here's a faq to consider (http://www.howardforums.com/showthread.php?t=946200) if the red font kind of threw you off.

Thanks! Homeo's info was great (red doesn't faze me - only all-caps make me twitch :eek:) and your FAQ builds on that.

In the future I will keep the editorializing to a minimum and stick to the deals!

[Kaitlyn]

Online it shows i have a "digital call display credit"... but I recently switched over to the communicate pack and no longer have "just call display"... the credit didn't show up on this month's bill, but it does still show up online..

Will I not get this credit? :)

[myapple]

Online it shows i have a "digital call display credit"... but I recently switched over to the communicate pack and no longer have "just call display"... the credit didn't show up on this month's bill, but it does still show up online..

Will I not get this credit? :)
nope. you need to have call display alone (without being part of a value pack) to actually receive the CID credit on your bill.

[cruisn76]

Hey guys I called Rogers retention hours ago and I was offered this:

Here is the breakdown:

Package total per month: 32.45 + Taxes =$37

Includes:
250 daytime mins
Unlimited Evenings + Weekends starting @ 6pm
Call waiting/Conferencing
Rogers 2 Rogers (Not free to fido or rogers home phone)
$10 Credit towards Call Display, Voicemail, and 125 Txt Msg.

Choice of phone: Sony W810i (with original 1 GB) + 4GB mem = $49.99 + Tax (with the plan above, I have to sign 3yr)

Blackberry Pearl = $199.99 + Taxes (3yr Term).

My current plan:
200 daytime mins
Unlimited evenings/weekends @ 6pm
Call waiting/Forwarding/Conferencing

* No call display, no voicemail, no 125 msg free, and no R2R.

For $25 + $6.95 + $0.50 + $6.00 (call display) = $43.84 after taxes

What do you think???? They are still charging me SAF and 911. Which if you minus it out, the total is $25 a month. What can I do to get them to NOT charge me SAF and 911??

Or am I getting a good plan?

[wolvie11]

Just called and changed my plan
I ended up with this plan

1 year contract
200 weekday minutes
unlimited evening/weekend starting 8pm
FREE call display

for $20+SAF+Tax

I guess its a very basic plan, but its enough for me and the bottom line, its cheap! :lol:

sure beats the $25 (100/1000 weekday/weekend) + $7 (call display) + SAF + Tax that i was paying!

[HowEver]

Call Rogers. They might have some generic credit they can add back on.

Online it shows i have a "digital call display credit"... but I recently switched over to the communicate pack and no longer have "just call display"... the credit didn't show up on this month's bill, but it does still show up online..

Will I not get this credit? :)

[preshans]

is it possible to get per second billing now a dayz?

[Mad.Whack]

is it possible to get per second billing now a dayz?

Because you wrote days with a z I'm going to let you look for the answer in first 8700ish posts.... No it's not possible!

[preshans]

Because you wrote days with a z I'm going to let you look for the answer in first 8700ish posts.... No it's not possible!

Come on...i use msn messenger a lott. See I don't use the z at the end of words.

[EL820]

is it possible to get per second billing now a dayz?

Short answer: NO.

[bubble.tea]

I don't know why I didn't see this yesterday. Thanks for the quick and helpful reply......!

Much Respect. A little editorializing never hurts :).

[HowEver]

Short answer: yes, but you have to qualify, corporate plans only--and yes there are exceptions in this very thread.


Short answer: NO.

[singhaman]

Hello,
I am currently on the 1175 corp plan: 200/ev,we/cid/vm/PSB/10c ld 23$++ for 6 months/3yrs

I wanted to get something with unlimited incoming, but I was offered 250/ev,we/cid/vm/125sms/100ld/r2r for 25$ (no psb) renew contract.

Do you guys think that it would be easier for me to get a plan with unlimited incoming added from a corp plan OR should I first go to a retention plan and then try to add unlimited incoming?

Thanks!

[kmchow]

Just called and changed my plan. I ended up with this plan

1 year contract
200 weekday minutes
unlimited evening/weekend starting 8pm
FREE call display

for $20+SAF+Tax

I guess its a very basic plan, but its enough for me and the bottom line, its cheap! :lol:

I got same offer, +$5 extra to get evening/weekend starting at 6PM, +$6 to get voicemail.

I was told I only spent enough money to qualify for tier 1 equipment upgrade, but they were giving me Tier 3 equipment upgrade pricing. I qualify for the $99 W810i on a 3yr contract, but from what I've been offered, I could probably get another phone in 2yrs.

However, for those of that use their money more during the evening/weekends, Rogers Pay as You Go and their 1 cent/minute for evenings/weekend and 39 cent daytime plan, is starting to look very good. But going Pay as You Go, you'll lose the equipment subsidy.

[Brian1585]

Hey, I was wondering if Rogers offers a plan that includes both unlimited incoming and unlimited network calling? I've been reading through the posts here and only noticed 1 poster that mentioned they received both with 250 daytime, ev & wk, for around 25$. I called relations a few times and I only ever was told about plans that included incoming calling. I was also told that they don't/cannot offer plans with unlimited network calling, only the mega plans offer that feature?

Thanks for any input,
B

[CJJ25]

Hello,
I am currently on the 1175 corp plan: 200/ev,we/cid/vm/PSB/10c ld 23$++ for 6 months/3yrs

I wanted to get something with unlimited incoming, but I was offered 250/ev,we/cid/vm/125sms/100ld/r2r for 25$ (no psb) renew contract.

Do you guys think that it would be easier for me to get a plan with unlimited incoming added from a corp plan OR should I first go to a retention plan and then try to add unlimited incoming?

Thanks!

I was in the same boat bro. I found the retention plan will offer me more mins and thus prevent me from going over. I don't think incoming call can be added to a corp plan, but it can be added to the retention plan for $10.

[singhaman]

I was in the same boat bro. I found the retention plan will offer me more mins and thus prevent me from going over. I don't think incoming call can be added to a corp plan, but it can be added to the retention plan for $10.

So I guess it would be better to switch to the retention plan then maybe get unlimited incoming added in the future. My only gripe is that my corp hup is coming up in july this year, maybe I should just wait until then, then sign a new (retention) contract and get more hardware :twisted: but I'm being greedy...

another question: switching from psb to the retention plan, did you find you used up much more minutes?

[kmchow]

So I guess it would be better to switch to the retention plan then maybe get unlimited incoming added in the future. My only gripe is that my corp hup is coming up in july this year, maybe I should just wait until then, then sign a new (retention) contract and get more hardware :twisted: but I'm being greedy...
If you're going for the Sony W810i, do you think Rogers will continue extending their free 4Gb memory card deal? That's worth $75-$100 depending on how you look at it??? If you wait, that deal may expire.

BTW, I managed to get a W810i for $50 on a 3 year contract.
2.5 year tenure (or an original 3yr plan) on a corporate plan code, which gives me 200min daytime, unltd even/wknd after 8PM, call display, voicemail +SAF, 911 fee. Unfortunately for the payplan, that's the best I could manage. >:( I already called 3 times to get the lower hardware price, didn't want to press my luck. ;)

[jay_bionic]

This is what I got:

250 daytime
incoming free
evenings and weekends from 6 pm
caller id
voice mail
1000 LD
r2r

Total including taxes and system access fee: $50

Do you think thats a good deal or should I change the plan?

[ppthomas]

This is what I got:

250 daytime
incoming free
evenings and weekends from 6 pm
caller id
voice mail
1000 LD
r2r

Total including taxes and system access fee: $50

Do you think thats a good deal or should I change the plan?


noo for tht price u should be getting 400daytime mins + all tht w/o tax

[Mad.Whack]

This is what I got:

250 daytime
incoming free
evenings and weekends from 6 pm
caller id
voice mail
1000 LD
r2r

Total including taxes and system access fee: $50

Do you think thats a good deal or should I change the plan?

You're getting about ~15 dollars in monthly credits, I'd say that's good :)

[jay_bionic]

This is what I got:

250 daytime
incoming free
evenings and weekends from 6 pm
caller id
voice mail
1000 LD
r2r

Total including taxes and system access fee: $50

Do you think thats a good deal or should I change the plan?

This is the best I could get and that was after struggling with Rogers Big Time. I don't know how you all are able to get it for cheaper than this.

[Acuratl]

This is what I got:

250 daytime
incoming free
evenings and weekends from 6 pm
caller id
voice mail
1000 LD
r2r

Total including taxes and system access fee: $50

Do you think thats a good deal or should I change the plan?

i get what you get minus incoming and 1000 LD, but unlimited texts for about 34 incl taxs and admit fee..

[tjuzer]

i get what you get minus incoming and 1000 LD, but unlimited texts for about 34 incl taxs and admit fee..

INcoming 100LD worth 15$

[manfrog]

My family plan is up...what sort of deal could I expect if I was to call retentions? Thanks!!

[BrgnHunter]

for those that call in repeatedly attempting to get unlimited r2r, unlimited incoming, and/or unlimted network calling...is this a need (ie you have over usage every month and it'll help you from going over your minutes), or is this a want (you don't need it, you just want to have it cuz someone else is getting it)?

just curious...

[Acuratl]

INcoming 100LD worth 15$

then it seems my friend is getting a tangible deal.. :D

[Acuratl]

for those that call in repeatedly attempting to get unlimited r2r, unlimited incoming, and/or unlimted network calling...is this a need (ie you have over usage every month and it'll help you from going over your minutes), or is this a want (you don't need it, you just want to have it cuz someone else is getting it)?

just curious...


i'd say JUST having r2r, with 250 daytime and u/ew after 6p is more than enough for me, and i am perhaps a little bit more than an average user...

[Kaitlyn]

for those that call in repeatedly attempting to get unlimited r2r, unlimited incoming, and/or unlimted network calling...is this a need (ie you have over usage every month and it'll help you from going over your minutes), or is this a want (you don't need it, you just want to have it cuz someone else is getting it)?

just curious...

a want :)

[EL820]

Short answer: yes, but you have to qualify, corporate plans only--and yes there are exceptions in this very thread.

Not all corp plans have per sec billing, and I would imagine there would be very few exceptions made to non-corp clients.

[weedb0y]

Is there really a unlimited txt option?

[singhaman]

If you're going for the Sony W810i, do you think Rogers will continue extending their free 4Gb memory card deal? That's worth $75-$100 depending on how you look at it??? If you wait, that deal may expire.

BTW, I managed to get a W810i for $50 on a 3 year contract.
2.5 year tenure (or an original 3yr plan) on a corporate plan code, which gives me 200min daytime, unltd even/wknd after 8PM, call display, voicemail +SAF, 911 fee. Unfortunately for the payplan, that's the best I could manage. >:( I already called 3 times to get the lower hardware price, didn't want to press my luck. ;)

It will only go on until April 30th 2007 :mad: ( http://www.rogers.com/memorypromo/ ), but then again I prefer clamshells because I don't want to scratch the screen. I may wait for new phones although free 4 gig is tempting. BTW what new plan did you get? or did you stay corp?

50$ is not bad for the w810i no?:confused:

[bubble.tea]

Is there really a unlimited txt option?

hmmm...not quite sure.

I know the INCOMING SMS has been of late truly unlimited...but as for outgoing :(. I don't know.

[hockeyfan453]

Come on bubble tea, dig! Dig up some info for everybody! Call Rogers :twisted:

I've read a bunch of posts from Rogers customers stating unlimited texting. Maybe they were referring to the pretense of unlimited, with a hard cap of 2500??

But I remember at least one or two customers, reporting truly unlimited text messaging through retentions of course!

[yohung]

hi , i got a great plan for myself already,,

today i tried to call customer relation to get the same plan for my uncle, but it didn't go well, so i threat them about canceling my contract and stupid btch was like "okay you'll pay $200, do you Want to go head?"


so my question is , is it safe to say yes and cancel it, then call back again tomorrow to change mind, because if something happen' , my uncle will :confused: :confused:

and what is the customer relation plan and coporate plan, how are they different?

[Ubershopper]

Because you wrote days with a z I'm going to let you look for the answer in first 8700ish posts.... No it's not possible!

Nice! I like the subliminal messaging...

i threat them about canceling my contract and stupid btch was like ...

Curious... I wonder why they didn't give him a better deal... :idea:

[miss_swan]

Nice! I like the subliminal messaging...



Curious... I wonder why they didn't give him a better deal... :idea:

Probably because he wasn't being diplomatic enough. :razz:

[JayWang]

This is what I got:

250 daytime
incoming free
evenings and weekends from 6 pm
caller id
voice mail
1000 LD
r2r

Total including taxes and system access fee: $50

Do you think thats a good deal or should I change the plan?

i have that exact same plan as you, also with 125 txt msgs and 25 more daytime mins. but, I am paying $10 less.

($40, all in)

call back, you can do better

[CJJ25]

So I guess it would be better to switch to the retention plan then maybe get unlimited incoming added in the future. My only gripe is that my corp hup is coming up in july this year, maybe I should just wait until then, then sign a new (retention) contract and get more hardware :twisted: but I'm being greedy...

another question: switching from psb to the retention plan, did you find you used up much more minutes?

well I think the 50 added mins and free R2R will offset the psb effect for sure. and if, IF you can squeeze them out of a free incoming call then you are all set. also I would do the hup now and get the memory card for free.

PLUS, if you decided to go back to the corp plan, you can always do so anyway.

[manfrog]

Anyone have any success getting "more" than the standard on a family plan? Mine is up and I want to call soon to get the W810 with the 4GB card, 2 new phones and on their basic plan...minimal users I know.

Thanks!!

[Diamond_Ace]

Anyone have any success getting "more" than the standard on a family plan? Mine is up and I want to call soon to get the W810 with the 4GB card, 2 new phones and on their basic plan...minimal users I know.

Thanks!!

It's probably best to get 2 retention plans with roger to rogers in it. The family plans are so dumb because you still have to pay SAF and 911 other both lines PLUS a fee to share the minutes. yuck

[kmchow]

I also just remembered, older/existing customers get detailed billing grandfathered while new customers have to pay add'l $5 for that service. So do all people have detailed biling? I discovered that one time when I called into CS to ask why 2 of my other bills didn't get that while my own primary bill had that feature.

[Mad.Whack]

I also just remembered, older/existing customers get detailed billing grandfathered while new customers have to pay add'l $5 for that service. So do all people have detailed biling? I discovered that one time when I called into CS to ask why 2 of my other bills didn't get that while my own primary bill had that feature.

Don't you get free detailed billing online, regardless of tenure?

I used to get detailed billing mailed to me but then I decided to save 10 trees a year by getting online invoices. ;) You guys should too, the service is superb.
And if you insist on having a copy of your bill, you can save the PDFs

[Johnny767]

Hardware

It looks like everybody has the minutes / plan thing down. I'm more interested in what everybody is paying for the HUP,

Here's mine;

KRAZR...$100 on a 2 year
Blackberry Pearl....$150 on a 2 year

I have four phones and it seems I'm doing the HUP every couple of months.

[yoshim]

Anyone know how much it is to cancel a 3-year contract? I have a $25/month retention plan unlimited evenings after 6pm w/ everycall pack minus $5 credit for call display. Would it be easier trying to find someone to take over this plan if I offer them a new free phone from Rogers? Is it easier to find the person on ebay or on BST forum?

[preshans]

Anyone know how much it is to cancel a 3-year contract? I have a $25/month retention plan unlimited evenings after 6pm w/ everycall pack minus $5 credit for call display. Would it be easier trying to find someone to take over this plan if I offer them a new free phone from Rogers? Is it easier to find the person on ebay or on BST forum?

Better to post on BST forum because it's cheaper and is very quicker!

[bubble.tea]

Anyone know how much it is to cancel a 3-year contract? I have a $25/month retention plan unlimited evenings after 6pm w/ everycall pack minus $5 credit for call display. Would it be easier trying to find someone to take over this plan if I offer them a new free phone from Rogers? Is it easier to find the person on ebay or on BST forum?

BLOODY HELL.

you have a THREE YEAR contract you want to cancel?? as in there's THREE YEARS remaining?

$400 is the cost. Good Luck.:)

[Brian1585]

Hey, I was wondering if Rogers offers a plan that includes both unlimited incoming and unlimited network calling? I've been reading through the posts here and only noticed 1 poster that mentioned they received both with 250 daytime, ev & wk, for around 25$. I called relations a few times and I only ever was told about plans that included incoming calling. I was also told that they don't/cannot offer plans with unlimited network calling, only the mega plans offer that feature?

Thanks for any input,
B

Anyone know?

[MrJuGgz]

i just changed my plan... the nice lady gave me

250 weekday minutes
unlimited evening/weekend starting 8pm
FREE call display

for $20+SAF+Tax
= $31.16

thats a lot better than what i was paying before ($61.92) :eek:

[Rockstead]

Hi,

I'm currently on a 2-phone Rogers family plan with over 2 years left on a contract.

What are my chances of getting a retention plan and how do I go about it? will they just laugh and say I'll have to pay a huge penalty? I'm just looking for the right strategy.

Thanks!

[cruisn76]

I did the HUP and this is final.

250 daytime
Unlimited evenings/weekends @ 6pm
Call waiting/Conferencing
R2R
Free Call display
Free Voicemail
Free 125 TXT Msg

For $25 + SAF + 911

Waived activation fee on the upgrade ($35 i think)
Sony W810i White w/1GB + 4GB (promo) for $49.99

I could not get them to budge on the SAF.

*Note*
I mentioned that FIDO was offering SAF credit and asked about the $5 SAF credit from Rogers and at least I got the REP to put me on hold and ask for authorization (didn't work though. Almost). So for anyone that wants to try to get SAF reduced or removed try asking using these 2 things maybe, just maybe you might get lucky. I didn't :|

[TurboTronix]

I want to upgrade my phone (the plan is good just the phone sux). I am on this plan for several years now (around a year and a half ago I renewed it in order to get a new phone). Now I called them and they said to look on the site for an upgrade but the phones suck and they are pretty expensive...

Should I just get a phone from a place like eBay? The Sony Ericsson W810i goes for 99$ on Rogers (with all the extras it comes to 189$ go figure). For a little over 200$ I can get a brand new unlocked Motorola Rizr and no contract needed on eBay.

So I don't know anymore...don't want to be stuck with this phone whom I can barely hear and that loses signal all the time :|

[dementor]

Do these 100 LD just for Canada, or all of North America?

[bubble.tea]

Do these 100 LD just for Canada, or all of North America?

Canada. Incoming and outgoing.

[Mir]

Canada. Incoming and outgoing.
100 LD for INcomming too WOW

[Alvito]

100 LD for INcomming too WOW

its 100 minutes total. not 200 combine.

[hockeyfan453]

100 LD for INcomming too WOW

Yep, when he says Incoming, he means roaming LD is covered.

[PEA]

I'm interested in what Rogers is offering for HUP prices for people doing 2-3 year contracts? I'm thinking of getting the SE K790.

[mark_in_2k]

I'm interested in what Rogers is offering for HUP prices for people doing 2-3 year contracts? I'm thinking of getting the SE K790.I just got my new SE K790 yesterday from signing up on a re-newed 3 yr contract through retentions. I paid $150 for the K790, with the $35 admin fee waived.

[TurboTronix]

I just got my new SE K790 yesterday from signing up on a re-newed 3 yr contract through retentions. I paid $150 for the K790, with the $35 admin fee waived.

How did you get it for 150$, on their site it is marked as 199$ if I am correct?!?! When I add this phone online for an upgrade the total cost comes out to 320$, so how did you manage to get it at 150$ thats something I want to know ;)

I want to upgrade my phone since it is slowly dying (bad signal, no volume, missed calls)

I called them to renew my plan (been on my current plan for a 1 1/2 years now) and they said the best I can get is whats available online :|

So how can I get them to give me a better deal??

By the way, is this phone (K790) bulky?? It looks thicker then most cells but I might be wrong...

[myapple]

How did you get it for 150$, on their site it is marked as 199$ if I am correct?!?! When I add this phone online for an upgrade the total cost comes out to 320$, so how did you manage to get it at 150$ thats something I want to know ;
Hardware upgrade prices are different for everybody. It depends on how much one person spends since their last upgrade and other things such as corporate discounts. For example, if somebody spends $2000 since their last upgrade, they are going to get a deeper discount than somebody that only spent $500.

[CJJ25]

Hardware upgrade prices are different for everybody. It depends on how much one person spends since their last upgrade and other things such as corporate discounts. For example, if somebody spends $2000 since their last upgrade, they are going to get a deeper discount than somebody that only spent $500.

excatly! or you just have to make friends with the rep within the first 30 secs of the call. since most of them are girls, use your charm lads! :cheesygri

[tashluigi]

This all sounds really great, Im going to try it tonight
My cell phone bill alone is like 80 dollers at least every month somehow
My biggest concern is getting the hardware upgrade to the Sony 810
*crossing my fingers*

Just curious, my friend tried it last night, and we both have our services bundled. The retention people transferred him to the bundled dept who wouldnt budge on hardware and offered him a very slightly better price plan.
Any advice for bundles?

As well, when you get the phone for 50 dollers, does this get charged to your bill, or do you need a credit card then to give them?

Thanks for any advice!

[migz23]

i got my k790 for 99 admin fee waived

9yrs w/ rogers. hupped k790 on my bday. told tehm about a local dealer selling it for 99 to new activations

[migz23]

As well, when you get the phone for 50 dollers, does this get charged to your bill, or do you need a credit card then to give them?


charged to your bill usually.

[BMW M3 CsL]

Just phoned up rogers today... contract was up and got a pretty decent deal... 20dollars a month... 250day time minutes, unlimited evening/weekend... 100LD minutes... free call display and free voice mail... 35dollar activation waived.. Gave me an option to either have unlimited day time incoming, or rogers to rogers... but i dont' use up the 250minutes anyways and i rather take the voicemail... I think theres another option which is evenings starting at 6Pm

[xtasyx]

Sorry, i know this may have been covered a couple of times, but i'm would like to know how some people who are already on the retention plan previously go about getting a better plan? Right now i have
200 daytime
UNL eve/wkd after 6
free call display
for $25/mth
Aside from threatening to leave, do you just throw a bunch of deals that you can get with either bell, telus or fido right now on a new activation and see if they can match it? What are the chances of getting some features if i just say that my friend(aka rfd) are getting?
Thanks!

[gdong]

Stan, stop being a little girl like you always are and just call in.

[a_y3n]

I have no idea how I got this.. they probably screwd up somewhere..
My brother and I's beautiful plan:
250 Wkday Min
Unlimited incoming calls
Unlimited Ev. and Weekends from 6
Caller Id...

Only Charged:
911 Fee .50
Unlimted Incoming Calls 10.00
System Access Fee 6.95

Total= 1745 +tax = 19.90

... which is weird... it doesn't say anything about being charged for caller ID, yet I have it..

Unless I'm overcharged... this is something I would NOT complain about =)

[preshans]

hey guys i was wondering something? if you have a retention plan and your contract expires. If you decide to not sign another contract, can Rogers remove some of the perks from your plan?

[hooky]

hey guys i was wondering something? if you have a retention plan and your contract expires. If you decide to not sign another contract, can Rogers remove some of the perks from your plan?

When my contract ended, they removed my credits until I signed a new contract.

[user57]

Hey guys, did anyone try asking them to put an offered retention plan on hold after you agreed on a deal so that you can think about it for a day? Do you have to seal the deal at the end of the conversation or they can freeze it for you in the system so that next time you don't have to negotiate?
thx

[hockeyfan453]

Just tell them to leave a note on the account. - outlining the details you negotiated.

[Brian1585]

for those that call in repeatedly attempting to get unlimited r2r, unlimited incoming, and/or unlimted network calling...is this a need (ie you have over usage every month and it'll help you from going over your minutes), or is this a want (you don't need it, you just want to have it cuz someone else is getting it)?

just curious...

Well for me it's a need. I'm currently have:

750 daytime (700 + 50 bonus)
unlim ev & wkends
Per Sec. Billing

I've gone over the 750 in the past, but recently have been averaging just over 500 for the past 3 months (called in to get average).

I'll be moving back to Waterloo for school for the 4 summer months, and would like to save some $ on my cell bill if possible. I'll be changing to a 519, but for the most part receiving calls from Toronto and other students who keep their 416 number, so I call em, and they will call me back local. Thats why I needed the incoming calling. I need the outgoing calling, Unlimited network, because I currently am averaging 500/mth, majority outgoing, and even if I cut back, I'll kill the 250 daytime mins on the plan I wanted without the unlimited network (most people I call will be students using Fido or Rogers cells.) Thats what I wanted the plan:

250 daytime
Unlimited incoming
Unlimited network calling
Unlimited ev & wk
$25

Then I'll add CID as I do currently. Any input, thoughts or suggestions? I've still yet to see anyone answer the question if it's possible to get an unlimited network plan with unlimited incoming through retentions. Anyone know?

Cheers,
Brian

[devilsalad]

My contract expired in Dec. They offered me the new Blackberry 8800 for $85 ($100 + $35 admin -$50 mail in). And gave me a $30 credit for feature fees I have paid since Dec.

Could not get them to add any features to my current plan though, but will try to get the comm value bundle when i get the phone. I was just happy about the phone for cheap.

Current plan:
$25
200 wkday
Unlimited Eve/Wkds @ 6PM
Call Display
Voicemail

[cruzer24]

My contract expired in Dec. They offered me the new Blackberry 8800 for $85 ($100 + $35 admin -$50 mail in). And gave me a $30 credit for feature fees I have paid since Dec.


Very good price on the BlackBerry, congrats!

[Kwirky]

Very good price on the BlackBerry, congrats!

Yeah, I think it'll be largely useless unless he can get a good deal on a data plan though :razz:

[cruzer24]

Yeah, I think it'll be largely useless unless he can get a good deal on a data plan though :razz:

True, but for $85 it's a good phone, even if he just uses it for texting.

[pinkcandii]

has anyone seen the deal of

700mins daytime
unlimited even/weekend

it may or may not have had unlimited incoming for $40?
but the guy at thestoresays the deal is over april 30th and there is no caller id or call waiting. . . and it is with the renewal of a 3year

good or no?

[hockeyfan453]

If they mentioned a 3 year renewal, then he was probably talking about this,

*NOTE: This is currently offered in BC and Alberta only. Since you're in BC, here ya go! :)

3 year activation/renewal required

$40 - 9pm evenings
$45 - 6pm evenings ($2 cheaper than all other plans)
$47 - 5pm evenings ($2 cheaper than all other plans)

700 daytime (350 regular + 350 bonus) The bonus minutes last forever and do not expire at the end of your term.

Unlimited Network Calling. (to/from Rogers Wireless, Fido, Rogers Home Phone, Local only)

Includes free detailed billing

First months MSF (Monthly Service Fee: $40, $45, or $47) is Free.

[Wilmega]

would rogers upgrade my phone if its startin to break down, not due to water damage or nething. Just because its a crap phone. Im half way through my current 3 year contract and have a motorola 551 and its currently on life support.

I want that Sony eriksson 800 sooooo bad but its $199 with a renewed 3 year contract :confused:

[kmchow]

would rogers upgrade my phone if its startin to break down, not due to water damage or nething. Just because its a crap phone. Im half way through my current 3 year contract and have a motorola 551 and its currently on life support.

I want that Sony eriksson 800 sooooo bad but its $199 with a renewed 3 year contract :confused:
It never hurts to try and call retentions/explain the situation honestly to them. Maybe they could help you out. Worst case, you may have to wait until the 2 year mark passes and try to call them again to see what they can do for you. If you call before the 2 yr mark, you may have to pay a higher service fee.

[CJJ25]

what the....

I have no idea how I got this.. they probably screwd up somewhere..
My brother and I's beautiful plan:
250 Wkday Min
Unlimited incoming calls
Unlimited Ev. and Weekends from 6
Caller Id...

Only Charged:
911 Fee .50
Unlimted Incoming Calls 10.00
System Access Fee 6.95

Total= 1745 +tax = 19.90

... which is weird... it doesn't say anything about being charged for caller ID, yet I have it..

Unless I'm overcharged... this is something I would NOT complain about =)

[bubble.tea]

Can anybody who has received the new 350+350 plan say what the plan code is in fact?

Also, can any corporate code holders, say if you've KEPT your exact pricing and received a 50min bonus overlay?

My buddy has the old $50 for 700min 6pm eves with the two overlays I've mentioned, so not quite sure if he should bother saving the $3bucks ($47 for early eves) and switch to this promo IF he potentially can loose those two items.

[rob187jj]

:)

[preshans]

200 daytime minutes
free @6
free weekends
caller id
voice mail
billing by the second

$34.71 after taxes/fees
3yr contracts only
you must provide your own gsm phone

msg me if you're interested. can start putting people on this plan as of may 7th

For $35 only 200 day time????

[hockeyfan453]

That's the total after service fees and taxes.

It's a $23 corp plan, I think..

LD is 10cents

[dipenparekh]

Finally after 2-3 times of calling my wife could get a better plan!!

200 day time mins
Unlimited eve/weekend 6pm
incoming free
caller id & VM
R2R
2 yr contract

Total 37.99 incl tax & Saf!!

[Brian1585]

Can anybody who has received the new 350+350 plan say what the plan code is in fact?

Also, can any corporate code holders, say if you've KEPT your exact pricing and received a 50min bonus overlay?

My buddy has the old $50 for 700min 6pm eves with the two overlays I've mentioned, so not quite sure if he should bother saving the $3bucks ($47 for early eves) and switch to this promo IF he potentially can loose those two items.

Yes, I can confirm that I am on a $45 corp plan with 700 mins, + 50 bonus with exact billing.

... :twisted:

Now, do you know the answer to my questions above? Regarding stacking unlimited incoming, network and ev & wk?

[Rockstead]

Hey guys,

I've asked this a few times but I havne't got anyone to answer, is there any possibility of getting a retention plan when I still have two years left of a family contract on two phones?

thanks, appreciate it

[BrgnHunter]

200 daytime minutes
free @6
free weekends
caller id
voice mail
billing by the second

$34.71 after taxes/fees
3yr contracts only
you must provide your own gsm phone

msg me if you're interested. can start putting people on this plan as of may 7th

That's a good deal...FOR YOU!!! :rolleyes:

You sign a 3 yrs contract, keep the phone, and transfers the contract to someone else without a phone.

[vsavka]

Yes, I can confirm that I am on a $45 corp plan with 700 mins, + 50 bonus with exact billing.

... :twisted:

Now, do you know the answer to my questions above? Regarding stacking unlimited incoming, network and ev & wk?

i just got off the phone with retentions they said you cant stack unlimited incoming or network calling on corp plan, which seems kinda retarted. she told me corp plans have aggreement on what they offer, and cant stack extra on top, which is stupid. But she did offer me 3 months as a trial for network calling.

[kmchow]

That's a good deal...FOR YOU!!! :rolleyes:

You sign a 3 yrs contract, keep the phone, and transfers the contract to someone else without a phone.
>:( I generally agree with you, buuutt the scary thing is that for some people, this plan could still save them money compared to what they were paying before! The prev poster's plan would have saved me $8/month. I was getting hosed by Rogers until my renewal came up and they gave me a killer deal!
I now save $11/month + get 50 more minutes of daytime airtime!

[25EvaJ]

250/Unlimited Eve/Wkds Plan $25.00
25 Anytime Minutes
Monthly Plan Credit savings of -10.00
Call Display 6.00
Digital Call Display Credit savings of -6.00
911 Emergency Svc Access Fee 0.50
Rogers to Rogers Calling 5.00
Rogers to Rogers 3yr Bonus savings of -5.00
Unlimited Incoming Calls Opt. 10.00
Incoming Calling Option Bonus savings of -10.00
System Access Fee 6.95

Total Wireless Charges before Taxes $22.45
GST 1.57
PST 0.00

Your Total new charges $24.02

Can you say EXCELLENT!

Yeah, I called rogers and they said it is too good to be true. This would cost me $37 per phone for me.

[Solex]

So this is a follow up to my previous post. I tried out call manager on my line and decided that it wouldn't help my dad's needs that much. I also realised that for calls from Rogers home phone to Rogers cell phones, unlimited network calling is required.

So this is the plan I managed to get on 2 numbers that I ported from Fido to my account on 3 year plans.

I believe the base plan is a $25 corporate plan

250 weekday minutes
Unlimited E & W @ 6PM
Unlimited R2R
Call Display

to this I got added

CID + EVM + ND + WC Value pack
Unlimited Network Calling (I'll go into this later)
Unlimited Incoming
100 Min LD

I don't know how all the credits are being recorded but the bill for each line will be $30 + SAF + 911 fee = 37.45 + taxes. The activation cost fee was waived and we got K790's at $150 for both lines.

Now apparently, UNC is not available at this time for all plans as Rogers is trying to push their new plans with UNC built in. UNC will apparently be available to be added to all plans soon though. My CR rep's solution was to add the 3 month UNC bonus that is available to all plans at this time and then I'm suppose to call my rep back in 3 months to get it added on a permanent basis.

The rep I spoke had previously said that I needed to wait 3 months before I had these plans transfered to my parents. I asked the rep about this because we would like to bundle these plans with the office and home Rogers land lines to get the discount. I asked if by waiting the 3 months would it make it easier for the rep to give me this offer and the rep said yes. If the lines are transfered before 3 months they may be scrutinized because an offer like this shouldn't normally be available to a new signup.

So in 3 months the rep will follow up with me to add the UNC and have the lines transfered. I'm really satisfied with Rogers service, the rep worked with me to come up with something that would meet my dad's needs. I know they got a good deal but without this my parents would not have moved their lines over.

I'm trying to convert my mom and dad's lines from Fido to Rogers. I spoke to a retentions rep and asked if I would be able to get something similar to what I have. She worked with me and this is what she came up with thought it may have to be adjusted slightly.

Some background, I've been a rogers customer for about 15 months and we converted our home and my dads business lines to rogers home phone (pots) about 6 months ago.

2 new activations/transfers w/ $50 off 3 year phone price and waived activation fee

$25 + saf + tax for each line

250 weekday minutes
Early E/W @ 6PM
R2R
CID + EVM + ND + WC
100 Min LD

The rep is going to call me back on the 20th, I'm quite busy for the next week and I have that day off. When she calls back I'm going to negotiate for unlimited incoming (free or $5) and possibly call manager. I confirmed after I hung up with her that forwarded calls display the original phone number and not the number doing the forwarding.

The rep told me that I would need to keep the lines in my name for 3 months and then after that I can transfer them to my dad. Is there any particular reason for this?

[bubble.tea]

Well for me it's a need. I'm currently have:

750 daytime (700 + 50 bonus)
unlim ev & wkends
Per Sec. Billing
......I've still yet to see anyone answer the question if it's possible to get an unlimited network plan with unlimited incoming through retentions. Anyone know?

Cheers,
Brian
maybe I'm just short-attention-geared., but I always get lost in these long posts :(. Either that or I prefer one on one., verbal consultation-type discussion.

i just got off the phone with retentions they said you cant stack unlimited incoming or network calling on corp plan....
lmao...guess they don't subscribe to the Staples Stackable coupons school-of-thought :D.

Yes, I can confirm that I am on a $45 corp plan with 700 mins, + 50 bonus with exact billing.

... :twisted:

Now, do you know the answer to my questions above? Regarding stacking unlimited incoming, network and ev & wk?
are you on the OLD 700min plan., or the NEW (as in just THIS MONTH released) 350+350 plan?

rogers_guy
Newbie



Join Date: Mar 21st, 2007
Posts: 12 Here is what my bill looks like:

--------------------------------------------------------------------------------

250/Unlimited Eve/Wkds Plan $25.00
25 Anytime Minutes
Monthly Plan Credit savings of -10.00
Call Display 6.00
Digital Call Display Credit savings of -6.00
911 Emergency Svc Access Fee 0.50
Rogers to Rogers Calling 5.00
Rogers to Rogers 3yr Bonus savings of -5.00
Unlimited Incoming Calls Opt. 10.00
Incoming Calling Option Bonus savings of -10.00
System Access Fee 6.95

Total Wireless Charges before Taxes $22.45
GST 1.57
PST 0.00

Your Total new charges $24.02

Can you say EXCELLENT!

Honestly, with a plan like that you ARE HUMBLY..but ANXIOUSLY requested to give yourself the privelage of posting your bill page. Don't screenpic the online page., as it won't say the $10 credit for the MSF., Scan the BILL page.

I HAVE to say, I'm astounded....firstly that it happened...secondly, that you HAVEN'T been audited yet.

How long have you had everything on there as it is now?

[vsavka]

i just dont understand how the hell they credit ur accounts.. i tried adding the $12 value pack with EVM + CID + 125txt, and since i have VM and CID i asked if they will credit me for that, they said no ;\

[Brian1585]

I'm on the old 700 plan.

[bubble.tea]

I'm on the old 700 plan.

thought so.

[tjuzer]

anyone know when they open until?

[carabunny]

can rogers expire my plan without expiring my contract?

they basically said i did a HUP and the plan only goes till January but my contract expires in October.

so now, i have a more expensive/less features plan but i'm still on a contract.

[bubble.tea]

anyone know when they open until?

11pm or 10pm ish EST. Mon-Sat

[MOBB]

You Guys probably wont belive me but here's my plan:

250/Unlimited Eve/Wkds Plan $25.00
Monthly Plan Credit savings of -10.00
Monthly Plan Credit savings of -5.00
911 Emergency Svc Access Fee 0.50
Rogers to Rogers Calling 5.00
Rogers to Rogers 3yr Bonus savings of -5.00
Unlimited Incoming Calls Opt. 10.00
Incoming Calling Option Bonus savings of -10.00
System Access Fee 6.95

Total Wireless Charges before Taxes $10.00
After Taxes bill comes to: 20.39 TAX IN!!

[jtcb]

You Guys probably wont belive me but here's my plan:

250/Unlimited Eve/Wkds Plan $25.00
Monthly Plan Credit savings of -10.00
Monthly Plan Credit savings of -5.00
911 Emergency Svc Access Fee 0.50
Rogers to Rogers Calling 5.00
Rogers to Rogers 3yr Bonus savings of -5.00
Unlimited Incoming Calls Opt. 10.00
Incoming Calling Option Bonus savings of -10.00
System Access Fee 6.95

Total Wireless Charges before Taxes $10.00
After Taxes bill comes to: 20.39 TAX IN!!
Scan and post your statement and I'll beleive you..

[st7860]

You Guys probably wont belive me but here's my plan:

250/Unlimited Eve/Wkds Plan $25.00
Monthly Plan Credit savings of -10.00
Monthly Plan Credit savings of -5.00
911 Emergency Svc Access Fee 0.50
Rogers to Rogers Calling 5.00
Rogers to Rogers 3yr Bonus savings of -5.00
Unlimited Incoming Calls Opt. 10.00
Incoming Calling Option Bonus savings of -10.00
System Access Fee 6.95

Total Wireless Charges before Taxes $10.00
After Taxes bill comes to: 20.39 TAX IN!!

male bovine pies?

[MOBB]

My next billing cycle is the 10th of may. I also forgot to add i have 100 Ld minutes.

[cknewdeal]

Hi Guys,

I have a plan similar to what was posted in the first post. I have a Razr Phone and it's acting really wacky, so I called for a Hardware Upgrade since its been over the first year and I'd just perfer to get a new phone instead of fixing this one.

My problem is that when i called to do the upgrade, the rep quoted me the same price for the phone which is on the website plus a 35$ activation fee even though I'm an existing customer. I'm almost 1.5 years into my 3 year contract. Is there anything I can say to convince the rep to lower the price of the phone and drop the 35$ fee.

Or is there anything else you guys can suggest?

[bubble.tea]

male bovine pies?

lmao

Took me awhile., but I finally got this one...NIIIIIICE.

[CJJ25]

I think some people are posting self-imagined "$20 gives you all" deals to throw us off :evil:

[mizermalice]

lol, i have a $15+SAS/month plan, so i know **** like this happens, its really all about your luck with getting an awesome rep. dont lose hope

[Blue_Thunder13]

You Guys probably wont belive me but here's my plan:

250/Unlimited Eve/Wkds Plan $25.00
Monthly Plan Credit savings of -10.00
Monthly Plan Credit savings of -5.00
911 Emergency Svc Access Fee 0.50
Rogers to Rogers Calling 5.00
Rogers to Rogers 3yr Bonus savings of -5.00
Unlimited Incoming Calls Opt. 10.00
Incoming Calling Option Bonus savings of -10.00
System Access Fee 6.95

Total Wireless Charges before Taxes $10.00
After Taxes bill comes to: 20.39 TAX IN!!


Holy cr@p if thats true then...damn :eek:

[Johnny767]

Hi Guys,

I have a plan similar to what was posted in the first post. I have a Razr Phone and it's acting really wacky, so I called for a Hardware Upgrade since its been over the first year and I'd just perfer to get a new phone instead of fixing this one.

My problem is that when i called to do the upgrade, the rep quoted me the same price for the phone which is on the website plus a 35$ activation fee even though I'm an existing customer. I'm almost 1.5 years into my 3 year contract. Is there anything I can say to convince the rep to lower the price of the phone and drop the 35$ fee.

Or is there anything else you guys can suggest?


It will depend on how long you've been a customer, if you have only been with Rogers for 1 1/2 years you may not do so great.

The only way you get their attention is tell them;

"cancel my contract."

..but be prepared for them to call your bluff, as it is a $200 charge.

You need to be transferred to the 'retentions dept.'

[giaotze]

I think some people are posting self-imagined "$20 gives you all" deals to throw us off :evil:

I agree with you. Some plans seem unreal... I doubt some people are just playin':confused:

[gazoo1o]

Just to let everyone know what my plan is. Please let me know if it is good or not. I have two phones and havebeen with rogers for a while.n

250/unlimited Eve/Wkds Plan (6:00 p.m.) $ 25.00
monthly Plan Credit - 5.00
monthly Plan Credit -15.00
Better choice bundles 15% Disc -.75
$10 Communicate Value Pack 10.00
911 Emergency fee .50
911 Emergency fee credit -.25
Canadian LD Anytime Option 5.00
System Access fee 6.95
Total Wireless charges before taxes 26.45
GST 1.59
PST 2.12
Your total charges 30.16


My other phone plan is:

250/unlimited Eve/Wkds Plan (6:00 p.m.) $ 25.00
monthly Plan Credit - 5.00
monthly Plan Credit -15.00
Better choice bundles 15% Disc -.75
Call Display 6.00
Call display discount -6.00
911 Emergency fee .50
911 Emergency fee credit -.25
100 Canadian LD 0.00
System Access fee 6.95
Text messaging 10.00
Voice mail 6.00

Total Wireless charges before taxes 28.20
GST 1.69
PST 2.26
Your total charges 32.14

How does this stack up to other plans?

[cknewdeal]

It will depend on how long you've been a customer, if you have only been with Rogers for 1 1/2 years you may not do so great.

The only way you get their attention is tell them;

"cancel my contract."

..but be prepared for them to call your bluff, as it is a $200 charge.

You need to be transferred to the 'retentions dept.'

I've been with rogers since 2002, but I meant to say that in this contract term I am about 1.5 years into the term.

[st7860]

I've been with rogers since 2002, but I meant to say that in this contract term I am about 1.5 years into the term.

First, call this number directly (1-888-936-7283)

Second, keep in mind when you say you want to cancel your contract, it is STRICT ROGERS POLICY to only cancel you THIRTY DAYS after your request.

so it is completely safe to say 'cancel' because even if the rep says "ok", you have 30 days to change your mind.



other magic numbers

telus mobility retentions
1-877-279-3100 or 416-279-3100
client.loyalty@telus.com
1-888-259-3436 fido retentions
1-866-363-9712. rogers corporate retentions

[red_red]

First, call this number directly (1-888-936-7283)


1-866-363-9712. rogers corporate retentions


I guess obviously you have to be on a corporate plan currently to call the corporate retentions ??

if so, does it matter whether I call the first or second number ??

thanks !

[BenK]

First, call this number directly (1-888-936-7283)

Second, keep in mind when you say you want to cancel your contract, it is STRICT ROGERS POLICY to only cancel you THIRTY DAYS after your request.

so it is completely safe to say 'cancel' because even if the rep says "ok", you have 30 days to change your mind.



other magic numbers

telus mobility retentions
1-877-279-3100 or 416-279-3100
client.loyalty@telus.com
1-888-259-3436 fido retentions
1-866-363-9712. rogers corporate retentions


curious if rogers corporate retention is any different from regular. I have corporate plan:

$18 unlimited weekends/200 wk days
enhanced voicemail
call display / forward
system acess fees ~$7 or somethings
911 charges

comes to about $32/month.

my brother doesn't have a corporate plan and he got a retention plan only 6 months into his contract (3 yrs).

$15 unlimited wkend/wknights (starting @ 6)
200 wk days
enhanced voicemail
call display / forward
100 free long distance minutes
system access fee
911 charges.
total: ~$26

think a corporate retention can beat that?

[cknewdeal]

I just called directly to the customer retentions and got to keep my great plan and got the Hardware at a more discounted rate. Thanks for all the st7860.

[joongpark]

I called yesterday but their whole system was down so I called back today to get this deal.

Keep in mind that I signed up for new 3 year plan 1 year ago so I still had 2 years left in my plan. I renewed for 3 years.

250 Min + 20 Min anytime
Unlimited after 6 PM + weekends
Unlimited Incoming
Call display
VM
100 LD

$25 + SAF ...and taxes

Tried to get R2R and 1000LD but failed.

I was not able to get better deal because I never go over my minutes and agent kept saying what is the point of having all the minutes when you don't even use it....I kinda agree.

[pham12h]

Just got off the phone with a female service rep who sounded a bit biatchy and she tried to give me the following deal.

250 minutes daytime
CID/VM
E/W from 8pm
no long distance
no text

for 20 bucks/month if I sign for 3 years.. yeahhh i'll pass thanks.

I asked about the w810i and she said she can do that for $99 on a 3 yr, which is the same price as on the website. Booo...

[BenK]

I called yesterday but their whole system was down so I called back today to get this deal.

Keep in mind that I signed up for new 3 year plan 1 year ago so I still had 2 years left in my plan. I renewed for 3 years.

250 Min + 20 Min anytime
Unlimited after 6 PM + weekends
Unlimited Incoming
Call display
VM
100 LD

$25 + SAF ...and taxes

Tried to get R2R and 1000LD but failed.

I was not able to get better deal because I never go over my minutes and agent kept saying what is the point of having all the minutes when you don't even use it....I kinda agree.

not bad, do u get detailed billing?

[joongpark]

not bad, do u get detailed billing?

Not sure...do they charge more for detailed billing?

[BenK]

normally they dont give it to u unless they say so. but its just one of the small things they'll usually throw in for free if u ask.

[bubble.tea]

not bad, do u get detailed billing?

:rolleyes:

everybody gets free detailed billing with online billing.

Just go online., and SAVE THE PAPER!!! AND THE TREES!! :)

[Cisco KId]

Just got off the phone with a female service rep who sounded a bit biatchy and she tried to give me the following deal.

250 minutes daytime
CID/VM
E/W from 8pm
no long distance
no text

for 20 bucks/month if I sign for 3 years.. yeahhh i'll pass thanks.

I asked about the w810i and she said she can do that for $99 on a 3 yr, which is the same price as on the website. Booo...


its all about length of time with Rogers and the retention CSR and luck. I have been with them 7 yrs now. Had 400 minutes per second eves @ 6 weekends incl plus voice mail for 40 + BVM + SAF & 911, bills each mth were $61 renewing on a 2 yr plus a cheap V551

Well battery seems to be nearing its end in V551 so I called up and got
250 minute
eves wknds starting at 6
VM
CID
incoming free unlimited
R2R
25 plus SAF & 911 = $36/mth

Not as good as some who have got this at 5-10 less or SAF thrown in free but still saves me 25/mth. 810i for $49 and I can collect the 4GB card online, admin fee waivede on a 3 yr term so I said what the hell, it was third call in. Appears the free 25 minutes is now gone as CSR agreed to give it to me but then explained system was not letting it be added on and it looks as though it has been removed. I would love to know if anyone got the free 25 minutes since April 20/07, if they have I will call back asking for it as my plan will be effective May 1st as I asked......... I could have opted to pass and call back again for more but everything is noted in file on what you have been offered, the last CSR was the best as VM was not originally incl but I said it was offered so she says sure I can do that lol

[pham12h]

Yeah, is there a minimum length of time I should wait before trying to call again? This time I called the 1-888 number directly, and I got the most biatchy woman ever. I told her nicely that I needed a better plan, cuz I'm not fond of my old one.

Here is my old plan

$20 +$5 for CID + SAF +911
100+50 bonus daytime
E/W from 6pm

Alllllllll i want is free caller ID, with (optional) added perks of LD and text for 20 bucks. Am I asking for too much? I am seriously just wanting to deepsix rogers for someone else.

Any good strategies? I was thinking of telling them outright that I seriously need a better retention plan. My story was that I was considering changing cell companies, and could they do better than my current plan(of which my contract had expired years ago). Is this bad?

I seriously would like the w810i for 49.. but that is another story.

[BenK]

thats a brutal plan...

[pham12h]

Yeah I know...just getting raped here.. need a better plan.

Question: Must I sign a 3 year contract to get a better plan?? Does anyone just get a better plan, with no contract?

[DealMakerLoverBreaker]

Yeah I know...just getting raped here.. need a better plan.

Question: Must I sign a 3 year contract to get a better plan?? Does anyone just get a better plan, with no contract?

Well I signed up for the following plan which didn't require that I extend/sign a contract:

200 anytime
free CID
100 free LD
Unlimited eve/wkd after 8pm

for $15

later I called back and asked what phones I could get and they offered a couple but I choose to get the Nokia 6103 for free. It was suppse to come with free bluetooth headset but the headset never came so I called in and complained and they gave me a $80 credit to go buy one myself anywhere I wanted. But to get the free phone I had to sign up for two years.

Did this back around January 07.

[Brian1585]

So for sure, you can bluff cancellation and you have 30 days to change your mind? or until your net billing cycle which could be less than 30 days?

[rp_guy]

how are you guys talking to them?
ex:
CSR: phone name birthday etc
me: xxxxxxxxxxxx
CSR: what can i do for you?
me: ???????????

what do you say then? 'I want this plan' or 'I want R2R and UL inc', or do you small talk with them a bit?

I tried the small talk (told him i was over my min last month and extra would be nice) and he only gave me 100LD.. nothing else :confused:

[coolspot]

how are you guys talking to them?
ex:
CSR: phone name birthday etc
me: xxxxxxxxxxxx
CSR: what can i do for you?
me: ???????????

what do you say then? 'I want this plan' or 'I want R2R and UL inc', or do you small talk with them a bit?

I tried the small talk (told him i was over my min last month and extra would be nice) and he only gave me 100LD.. nothing else :confused:


You suck at bluffing ;)

Basically tell them Bell, Telus, whoever is offering you a better plan. Although you're happy with Rogers' service, you're tempted to leave. Is there anything they can do for you?

If they say no ... then tell them you're seriously considering to cancel... and could you talk to the retention department... at which point they should transfer you to someone who can actually give you a better plan.

[nfnx]

rogers ahs a pretty sweet plan for non retention qualifiers
47 bux 775 minutes, unlim week/even 6 pm, network calling

[yatta]

hmm that unlimited incoming would be nice but I guess I can't complain,,

basically I have this plan..

25$ + 6.95 (saf) + 911 + tax = roughly $36.00 dollars

I get 250 daytime minutes
unlimited evening and weekend starting at 6
and caller ID include..

that was not bad, but i called in about a month ago and threatened to move my number to somewhere else cause I am not to happy with the plan i keep going over minutes in hopes to get unlimited incoming plan or something.. but instead i got offered 15$ a month off my plan. at first i was like 15% that ain't ****.. but he said 15$ dollars a month off, I said what is the catch? he said nothing, nothing changes just stay until your contract is up so I took that offer.. got my next bill and sure enough -15$ :)

now I did have a 10 dollar bundle that gives you caller id, voice mail and 125 txt but since caller id was included i got 5 dollar credit.. people rarely leave message and so i cancelled that and got the 10$ 2500 txt message now I am thinking of screw that and really cheap out and just use my cell in the evenings, I got caller id included so my potential bill can be as low as

well $36-$15 - $21 bux haha taxes, saf included

for 250 daytime minutes
unlimited evening and weekend starting at 6
and caller ID include..

not bad at all right?

[hdl97]

Hey all you Rogers phone plan people, is this a good price for what they are offering?

2 yr = 200 day time minute, 3 year = 250 day time minutes plus:

unlimited evenings/weekend starting at 6pm till 8am
call forwarding
call waiting
caller ID
voicemail
detailed billing
125 txt msg
rogers to rogers
100 Long Distance in Canada
Free phone Sony Ericson W810

All for $33.70 plus tax (it includes SAF & 911).

Please let me know before I call them back to sign up or cancel.

Thanks.

[pham12h]

Hey all you Rogers phone plan people, is this a good price for what they are offering?

2 yr = 200 day time minute, 3 year = 250 day time minutes plus:

unlimited evenings/weekend starting at 6pm till 8am
call forwarding
call waiting
caller ID
voicemail
detailed billing
125 txt msg
rogers to rogers
100 Long Distance in Canada
Free phone Sony Ericson W810

All for $33.70 plus tax (it includes SAF & 911).

Please let me know before I call them back to sign up or cancel.

Thanks.


OMG I WANT THAT. Why do I always get the bad deals. QUESTION: When I call the 1-888 number, that is alread retentions right? I dont need to be transferred anywhere else?

[kmchow]

Hey all you Rogers phone plan people, is this a good price for what they are offering?

2 yr = 200 day time minute, 3 year = 250 day time minutes plus:

unlimited evenings/weekend starting at 6pm till 8am
call forwarding
call waiting
caller ID
voicemail
detailed billing
125 txt msg
rogers to rogers
100 Long Distance in Canada
Free phone Sony Ericson W810

All for $33.70 plus tax (it includes SAF & 911).

Please let me know before I call them back to sign up or cancel.

Thanks.
That's quite a killer deal. I had to pay $49 for my W810i and don't get 100 LD in Canada, 6PM evenings or any of the network features. My plan is $31.29 after taxes.

[bubble.tea]

....Basically tell them Bell, Telus, whoever is offering you a better plan.....

It would help if you were actually telling the truth, and could support it. IE URL, flyer, fax them a copy of an offer., etc etc.

[BenK]

It would help if you were actually telling the truth, and could support it. IE URL, flyer, fax them a copy of an offer., etc etc.

really, they're actually willing to wait for something like that?

[bubble.tea]

really, they're actually willing to wait for something like that?

if it means I'm getting the ABSOLUTELY best deal...I'll make sure I get a Supervisor to stand by as I fax in a counter-offer to have it BEATEN :cheesygri....lolz...I'm joking. I've never done that...but I swear I came close a couple times....as in the Supervisor was asking me to do it, it didn't come to that, but good thing I had it ready in case they were challenging me on it. Would've PAID to see their faces when they saw the counter-offer :).

[pham12h]

I tried calling Telus to see what kind of plan they offer, but it was nothing special. They have an $18 plan + saf + 911, which includes 250 mins daytime and evenings and weekend from 6. Call display is another $6, bringing the total to $24 which is almost the same as my crap rogers one. Boooo. I wonder if I keep calling if I'll be flagged.

[bubble.tea]

....I wonder if I keep calling if I'll be flagged.

do it and let us know.:D

[hdl97]

I called the regular rogers customer care # and then the CSR transferred me to retention or whoever. Spoke to girl nicely and told them I've been a long time customer of Rogers and have a bunch of stuff with them. I'm not on a contract and giving Rogers the first chance to keep me. If nothing can be worked out I will shop around and most likely won't come back to Rogers. I told her what I want (x amount of day time minutes, plus this plus that) and how much my budget is. They will try to work with you.

A few things that will help:

1. If you are on a corporate plan, ask them if Rogers has a deal with your employer or an association you belong to. I am currently on a corporate plan but told them I don't care if it's corporate or personal, I would like x for this amount.

2. If you have other services with them eg. cable, high speed internet, home phone or multiple cell phone. This will help because they don't want to lose all of your business

3. Be polite and nice to them

4. If all fails, ask to speak to the "office of the president" I had to do this when they royally messed up my high speed internet. They get things done real quick up there. But be reasonable.

So the chain is - CSR - CSR for Rentation or CSR Rentention for bundle/group accoutns (theres a difference so make sure you get transferred to proper department) - and then "office of the president" - after that I don't know because I've never had to go that far.

Good luck.

[pham12h]

Bah, I caved.. but its somewhat what I wanted. Basically I wanted any plan for $20+saf that included call display. I got this and an increase from my 150 to 250 minutes. So I am officially happy. Also, they did not make me sign for 3years which they said I had to originally. I agreed to a 1 yr term which is fine to save $72 for caller id($6x12) and to get an extra 100 mins per month.

They changed their tune after mentioning the telus supertalk 18 plan. I guess it pays to do your homework on other companies.

And after another 6 months i can call back and do this again for an even better deal. :lol:

[al1n_7]

OMG I WANT THAT. Why do I always get the bad deals. QUESTION: When I call the 1-888 number, that is alread retentions right? I dont need to be transferred anywhere else?

could be that they just select people on who they want to be nice too.

plan i have:
250 minutes anytime
unlimited 6pm and weekend
free CID and Call Forwarding
Free Nokia 5300 Xpressphone
$25 dollars
total with system fee and 911
36.99
but my first bill was 8.50 for only the system fee and 911
i'll wait for my next bill to see what i get.

[25EvaJ]

Cheapest non-corp plan.

I take it you'd have to be with them a while because I called recently inquiring about something and I got the same plan.

Plus an extra $10 plan credit. Pretty much clearing all the extra fee. Making it 25+tax.

Can you give me this plan number? I called to switch [still have 4 months on my contract] and they said it doesn't exist.

Right now they are offering me 30 + sys access + 911 = $37

6PM - 8AM evening and weekends
unlimited incoming
R2R
150 minutes

2 year plan.

But I'll have to pay another 7.50 for my extras CID, Data, forwarding to home phone etc.

I'd like to hit them up for more. I think I can if I wait.

[Kaitlyn]

could be that they just select people on who they want to be nice too.

plan i have:
250 minutes anytime
unlimited 6pm and weekend
free CID and Call Forwarding
Free Nokia 5300 Xpressphone
$25 dollars
total with system fee and 911
36.99
but my first bill was 8.50 for only the system fee and 911
i'll wait for my next bill to see what i get.

I have that plus voicemail, 100 long distance and 125 text

[P10n33R]

I've been thinking of doing this for awhile now.

Do you people know anything that you can say/do to get the best deal?

What is the absolute best deal someone has gotten?

[pham12h]

I've been thinking of doing this for awhile now.

Do you people know anything that you can say/do to get the best deal?

What is the absolute best deal someone has gotten?


LOL... yep, the answers are contained in the previous 500 pages. hehehe...

[Stupify]

sweet i managed to get this:
2 years contract
200 minutes day time
unlimited weeknights @6pm-8am
unlimited weekends
unlimited Rogers to Rogers
unlimited incoming
125 Text messages
voicemail
call display
100 Cdn long distance
call forwarding, call waiting, conference...

$30 + SAF + 911 - 15% Rogers bundle discount.
The unlimited incoming was an addon today. I also managed to get a new exact same plan without having to have it go through 6 months cycle w/ typical contract and then call in for retention offer :D

BTW the second plan is for my bro :D

[uria]

do you guys know if there are any Blackberry data retention plans???

[alment]

Rogers retention just offered me:

$25/month + SAF + tax = $36 per month on a 3 year term

Includes:
250 wkday
Unlimited eves & weekends after 6
CID/Voice Mail
6month unlimited
Rogers to Rogers

K790 for $149

I currently have 2 phones for about $55 tax in with 200 wkday, unlimited weekends, Rogers to Rogers, CID and voicemail

Any thoughts on either one?

[Cisco KId]

I like Rogers, I just renegootiated my contract to a new 2yr plan to take effect May 1/07 as I would have been mthly as of June 1/07 on an old per sec plan from 7 yrs ago that incl bonus minutes

I took a

250 minute
Eves/wknds at 6pm
R2R
unlimited incoming
CID
VM
810i w 1 GB and 4GB for $49
3yr term
Admin fee waived
36/mth tax in

Today I called back and said I did not get rebate of $50 for phone, bam the $50 was credited to my account to show up , therefore phone cost 0

Next call later in day referred to retention dept, stated I did not get my 50 bonus minutes carried over to new plan and was told by previous retention agent system would not accept which was a lie as a friend had his carried over. Done deal the 50 bonus minutes added on as well as local calling free for 3mths= $75 savings when I stated that 3 yr contracts should get some local calling free even if it is a retention plan with special pricing being offered. I am gonna make a last call in nect week to get an additional $5 mthly credit reducing my plan to 20 + SAF and 911 = 31 tax in

New plan now
250 minute + Bonus 50 =300
Eves/wknds at 6pm
R2R
unlimited incoming
CID
VM
810i w 1 GB and 4GB $0
3 mths local calling free saves $75
Admin fee waived
if I can pull the additional $5 credit end cost $31 mth tax in


IMHO it is all about luck and being nice telling CSR's how wonderful they are as everyone likes being stroked. The CSR that added the 50 minutes and 3 mths free was a nice girl/woman and earlier CSR that added $50 credit was a nice guy. Just play dumb and ask why you did not receive what a co worker did which was the truth in my case. I got till May 1st to get the extra 5 mthly credit and I plan to or I may ask for some free LD or 125 text but I would prefer the $5 credit

[bubble.tea]

I like Rogers, I just renegootiated my contract to a new 2yr plan to take effect May 1/07 as I would have been mthly as of June 1/07 on an old per sec plan from 7 yrs ago that incl bonus minutes

I took a

250 minute
Eves/wknds at 6pm
R2R
unlimited incoming
CID
VM
810i w 1 GB and 4GB for $49
3yr term
36/mth tax in

Today I called back and said I did not get rebate of $50 for phone, bam the $50 was credited to my account to show up , therefore phone cost 0

Next call later in day referred to retention dept, stated I did not get my 50 bonus minutes carried over to new plan and was told by previous retention agent system would not accept which was a lie as a friend had his carried over. Done deal the 50 bonus minutes added on as well as local calling free for 3mths= $75 savings when I stated that 3 yr contracts should get some local calling free even if it is a retention plan with special pricing being offered. I am gonna make a last call in nect week to get an additional $5 mthly credit reducing my plan to 20 + SAF and 911 = 31 tax in

New plan now
250 minute + Bonus 50 =300
Eves/wknds at 6pm
R2R
unlimited incoming
CID
VM
810i w 1 GB and 4GB $0
3 mths local calling free saves 75
if I can pull the additional $5 credit end cost $31 mth tax in


IMHO it is all about luck and being nice telling CSR's how wonderful they are as everyone likes being stroked. The CSR that added the 50 minutes and 3 mths free was a nice girl/woman and earlier CSR that added $50 credit was a nice guy. Just play dumb and ask why you did not receive what a co worker did which was the truth in my case. I got till May 1st to get the extra 5 mthly credit and I plan to or I may ask for some free LD or 125 text but I would prefer the $5 credit
Three words come to mind after reading what you did here.

What a thief.



YES, I'm hatin' :D

[hoto]

when everyone calls in to renegotiate their plan, do you all see the discounts that are being applied?

I have a plan change pending for may 1, but i do not see all the credits that i was promised on the online account

[anime]

Rogers offered me:

$20/month + SAF + tax = $31.02 per month on a 2 year term

Includes:
200 weekday mins.
Unlimited eves & weekends after 6pm
CID/Voice Mail
125 text messaging
Rogers to Rogers
free 100 canadian LD

I'm happy with my plan :cheesygri

[Brian1585]

Just got offered this:

$25
250 daytime
ev&wk @ 6
Free CID
R2R
pearl $200 or k790 $149
no admin fee
3 yr term

network calling for 3 months.

What do you guys think? i have 9 mths left on my contract with Rogers.

What I really wanted was 250, ev&wk, network calling, and incoming. The rep told me they can't offer network calling yet, only a 3 mth promo and she couldn't just add incoming on anyplan. What do you guys recommend?

I really want all 3 unlimited options but it seems impossible to get, so otherwise I would want a plan for $25 still but at least including ev&wk and network calling OR incoming and network calling. I really want network calling as this will reduce my daytime minutes greatly.

Thanks for any help. Cheers.

[BenK]

Man i just got some bitchy lady

250 min/wk day
Unlimited E/W starting @ 6
CID

$25/mon.

1000 LD would cost me $5/month more
BasicVM not even included another $6/month more.

I wanted to swear at her since that's worse that the plan I CURRENTLY HAVE! I pointed that out and she was like we need to change your price plan to make any sort of changes. :mad:

First no PM for DS Lite @ BB/FS, now this...bad day bad day.

[Cisco KId]

Three words come to mind after reading what you did here.

What a thief.



YES, I'm hatin' :D


LOL yeah once I get the additional $5 credit I will be lmfao, ohh admin fee was also waived as well

[WickedSmurf]

Do they hand out these discounts to people still on contract? I'm only six months into my three year contract, but my current plan is pathetic compared to what many here are getting. Any way for me to convince Rogers to give me a better plan?

[Superfly]

Do they hand out these discounts to people still on contract? I'm only six months into my three year contract, but my current plan is pathetic compared to what many here are getting. Any way for me to convince Rogers to give me a better plan?

I've been with Rogers for 4 years now and still have 1 1/2 years left on my current contract. I called recently and got added R2R and 100 LD and 125 text for $1 ($6 with a $5 credit). My original plan was $25 + SAF + 911 (totals $37 with tax) and I had 250 daytime, Eve & weekends @ 6, Enhanced VM, & CID. Now my bill should come up to around $38 everything in.


BTW what is the difference between R2R and network calling?

[preshans]

I've been with Rogers for 4 years now and still have 1 1/2 years left on my current contract. I called recently and got added R2R and 100 LD and 125 text for $1 ($6 with a $5 credit). My original plan was $25 + SAF + 911 (totals $37 with tax) and I had 250 daytime, Eve & weekends @ 6, Enhanced VM, & CID. Now my bill should come up to around $38 everything in.


BTW what is the difference between R2R and network calling?

R2R is where you can make unltd LOCAL calls to anyone who has Rogers Wireless. You can also receive unltd calls as long as they are Rogers customers, and yo u stay in your calling area.

Network calling is the same as R2R but you can also make unltd local calls to people who use Fido and people who use Rogers Home Phone. NOTE only LOCAL. Just like R2R , you get free incoming from Fido , Rogers Wireless and Rogers Home phone if your in the local calling area.

[Solex]

Just got offered this:

$25
250 daytime
ev&wk @ 6
Free CID
R2R
pearl $200 or k790 $149
no admin fee
3 yr term

network calling for 3 months.

What do you guys think? i have 9 mths left on my contract with Rogers.

What I really wanted was 250, ev&wk, network calling, and incoming. The rep told me they can't offer network calling yet, only a 3 mth promo and she couldn't just add incoming on anyplan. What do you guys recommend?

I really want all 3 unlimited options but it seems impossible to get, so otherwise I would want a plan for $25 still but at least including ev&wk and network calling OR incoming and network calling. I really want network calling as this will reduce my daytime minutes greatly.

Thanks for any help. Cheers.

Regarding not being able to add the network calling yet, this matches up with what I was told.

[preshans]

Regarding not being able to add the network calling yet, this matches up with what I was told.

Not neccessarily...certain plans can get the unltd network calling added for the duration of the term. The CSRz are just lazy -_-

[jda]

Man i just got some bitchy lady

250 min/wk day
Unlimited E/W starting @ 6
CID

$25/mon.

1000 LD would cost me $5/month more
BasicVM not even included another $6/month more.

I wanted to swear at her since that's worse that the plan I CURRENTLY HAVE! I pointed that out and she was like we need to change your price plan to make any sort of changes. :mad:

First no PM for DS Lite @ BB/FS, now this...bad day bad day.

Last month I had my contract renewed for two years and this is what I got

$20 +SAF + Tax

200 min anytime
unlimited weeknight @8pm
unlimited weekend
free call display & basic VM
1000 Canadian LD

I didn't get a phone...might get one next month.
Not the greatest plan, but it suits my needs.

[Kaitlyn]

Last month I had my contract renewed for two years and this is what I got

$20 +SAF + Tax

200 min anytime
unlimited weeknight @8pm
unlimited weekend
free call display & basic VM
1000 Canadian LD

I didn't get a phone...might get one next month.
Not the greatest plan, but it suits my needs.


1000 LD is good though. Even at TWO cents a minute, $20 worth... and unlike your landline, you can make that call from wherever you are. I have 100... I wonder how I can get up to 1000...

[preshans]

1000 LD is good though. Even at TWO cents a minute, $20 worth... and unlike your landline, you can make that call from wherever you are. I have 100... I wonder how I can get up to 1000...

Well you can add it to your plan for $5. Call up Ret. Dept. and ask for the 1000 Cdn LD add-on for $5 ..but you have to resign a 3 yaer contract!!!

[bubble.tea]

Well you can add it to your plan for $5. Call up Ret. Dept. and ask for the 1000 Cdn LD add-on for $5 ..but you have to resign a 3 yaer contract!!!

Excuse me, but you most CERTAINLY DO NOT need to resign for this add-on.

[ibear]

why is that local calls are more expensive than LDs? like, if you can get 1000 LD for $5, why can't you get 1000 mins local for $5? (I guess you have to pay about $50 for 1000 local)

[tjuzer]

If there extra fee if you got 100 long distance but you call from outside of your city?

[preshans]

Excuse me, but you most CERTAINLY DO NOT need to resign for this add-on.

really? cuz when i asked the rep for this she said i had to resign contract. so i was like naaww.

[preshans]

If there extra fee if you got 100 long distance but you call from outside of your city?

no...As long as you stay in Canada n u don't over 100 minutes...then you'll be set!

[preshans]

why is that local calls are more expensive than LDs? like, if you can get 1000 LD for $5, why can't you get 1000 mins local for $5? (I guess you have to pay about $50 for 1000 local)

You gotta remember Rogers is a monopoly. They can do whatever they want ...cuz they basically have no competition. Bell is like getting sold to some next American company and people are switchin from Telus to Rogers thanks to the WNP. BUt hey Rogers is the best right guyz?:cheesygri

[kmchow]

You gotta remember Rogers is a monopoly. They can do whatever they want ...cuz they basically have no competition. Bell is like getting sold to some next American company and people are switchin from Telus to Rogers thanks to the WNP.
I think the mobile market is super competitive with Telus/Fido/Bell/Rogers all competing, and that's excluding all these pay as you go guys like Virgin/PC/Petro Canada, etc...

I think with WNP, I think the general market has just become deal driven-whoever can offer the best price/phone combo will get the client.
Only the phone driven guys will stay with Rogers/Fido-which I'm semi-part of! :D

BUt hey Rogers is the best right guyz?:cheesygri
I can't resist GSM's ability to allow you to switch phones on demand. You don't have to run to your mobile provider to change phones.

[tjuzer]

no...As long as you stay in Canada n u don't over 100 minutes...then you'll be set!

Thanks I thought canada has roaming charge but guess not! :twisted:

What's the cheapest for an 8800 from retentions?

[preshans]

I can't resist GSM's ability to allow you to switch phones on demand. You don't have to run to your mobile provider to change phones.


Yeaa!!! You gotta love GSM.. the fact that you can use the same phone in any other network in another country...it ain't like those stupid telus and bell phones :D

[preshans]

Thanks I thought canada has roaming charge but guess not! :twisted:

What's the cheapest for an 8800 from retentions?

Well I think it was either from this thread or in one of the threads in HOFO. Some one got it for $85 for a 3 year contract? Probably a long customer of ROgers.. I mean $ 85 bucks for a Blackbery where it's valued at least $650?

[edgedamage]

Which # do we call for this deal?

[preshans]

Which # do we call for this deal?


18868973008

[Stupify]

sweet i managed to get this:
2 years contract
200 minutes day time
unlimited weeknights @6pm-8am
unlimited weekends
unlimited Rogers to Rogers
unlimited incoming
125 Text messages
voicemail
call display
100 Cdn long distance
call forwarding, call waiting, conference...

$30 + SAF + 911 - 15% Rogers bundle discount.
The unlimited incoming was an addon today. I also managed to get a new exact same plan without having to have it go through 6 months cycle w/ typical contract and then call in for retention offer :D

BTW the second plan is for my bro :D

for the second plan i had asked for Sony Ericsson W810i which they sold me for $149.99 coz it is only 2 year contract. I called in and asked for a discount and got $50 credit. :) now i just need to get myself that 4GB card!

[poorwingman]

Just got offered this:

$25
250 daytime
ev&wk @ 6
Free CID
R2R
pearl $200 or k790 $149
no admin fee
3 yr term




just curious - what good is a pearl if you don't have a data plan? it's not like it has wifi. wouldn't it just be a glorified text messaging device?

[BenK]

just curious, is a real difference if i call corporate retention and normal retention?

cuz i called normal rentention last time and they said they'd need to change me off the corporate plan to give me a retention plan (which was worse than the one i have atm).

[charliebrown]

just curious - what good is a pearl if you don't have a data plan? it's not like it has wifi. wouldn't it just be a glorified text messaging device?

Yup, although the java games that u can transfer over are pretty good :)

[Brian1585]

sync's with outlook and what not, kinda like a pda. It would just be for my gf though. I currently use an o2 Trion.

[BrgnHunter]

just curious, is a real difference if i call corporate retention and normal retention?

cuz i called normal rentention last time and they said they'd need to change me off the corporate plan to give me a retention plan (which was worse than the one i have atm).

what's corp retention? is there such a dept?

[Mad.Whack]

what's corp retention? is there such a dept?

There is no corporate retention.

[noname]

my existing plans were:

Mine (an old corp plan)
$20 + SAF + 911
includes 150 minutes, free E/WE at 7pm

Spouse (a different old corp plan)
$20 + SAF + 911
includes 175 minutes, CID, free E/WE at 8pm



So I called into Rogers and got offered this:

Mine new plan
$20 + SAF + 911
200 minutes, CID, R2R, free E/WE at 6pm

Spouse new plan
$27 + SAF + 911
225 minutes, CID, VM, R2R, free E/WE at 6pm, texting package

Home phone (POTS):
$20 includes CID, VM, call waiting, no setup, $10 credit for 6 months

I got the home phone to replace a VOIP phone from Primus which was not very clear. And they gave us 5% off the cell plans as well for getting the home phone.

so all said and done, 2 cell plans and 1 home phone for about $85/month all in

[Solex]

sync's with outlook and what not, kinda like a pda. It would just be for my gf though. I currently use an o2 Trion.

I have a SE and I can sync it with outlook as well... Quite a few brands have decent usable organizers.

[Pyobum]

Wow I suck, 2 calls and I couldn't get anything. I've been a Cx for 10months, so it seems they didn't really care. It was a nice CSR too. I canceled a $10 communications package (CID/VM) to get the price down to a basic $20 package, 200mins anytime. No CID, no VM, no TXT, nothing!!! Boooooooo >:(

I've seen multiple posts of people getting insane packages for $20, for how long were you with Rogers to be offered such deals? Also has anybody posted pics of their bill as proof? (Sorry for not going through 500+ pages to find out by myself :| )

[BenK]

First, call this number directly (1-888-936-7283)

Second, keep in mind when you say you want to cancel your contract, it is STRICT ROGERS POLICY to only cancel you THIRTY DAYS after your request.

so it is completely safe to say 'cancel' because even if the rep says "ok", you have 30 days to change your mind.



other magic numbers

telus mobility retentions
1-877-279-3100 or 416-279-3100
client.loyalty@telus.com
1-888-259-3436 fido retentions
1-866-363-9712. rogers corporate retentions

There is no corporate retention.

u sure?

[joongpark]

I called yesterday but their whole system was down so I called back today to get this deal.

Keep in mind that I signed up for new 3 year plan 1 year ago so I still had 2 years left in my plan. I renewed for 3 years.

250 Min + 20 Min anytime
Unlimited after 6 PM + weekends
Unlimited Incoming
Call display
VM
100 LD

$25 + SAF ...and taxes

Tried to get R2R and 1000LD but failed.

I was not able to get better deal because I never go over my minutes and agent kept saying what is the point of having all the minutes when you don't even use it....I kinda agree.

WOW...I just spoke to nicest customer relations agent ever...Actually I think he was nicest person I ever met anywere.

He ended up giving me Communication package for free.
Nice bonus on top of really nice.

So...I guess the lesson is don't give up even if you get a ***** agent.
Call back and hope for nice agent.

[singhaman]

WOW...I just spoke to nicest customer relations agent ever...Actually I think he was nicest person I ever met anywere.

He ended up giving me Communication package for free.
Nice bonus on top of really nice.

So...I guess the lesson is don't give up even if you get a ***** agent.
Call back and hope for nice agent.

Thats a wicked deal. I've been trying to get that for weeks now, but every cxr wont budge. Would love to at least get unlimited incoming. For $25++ I only got:
250min
ev/we 6pm
r2r
vm
cid
100ld
125sms

Its marked in my file, but maybe I will just wait and try again. How often did you call?

[ali2908]

What are the hours for retention line? weekends?

[dj_b_00]

For anyone who is renewing their contract and does not need a hardware upgrade. I am willing to pay twice the 3 year term price for a Motorola v3t. Send me a PM if you are interested. Thanks.

[joongpark]

I have a question.

Does Rogers allow you to take your phone number and your retension plan from personal Rogers account to Cooperate account?

If you know...please let me know.

[xRicEx]

Im just wondering if anyone has gotten or called in for a retention plan.. when they have been on the contract for less than 3 months lol.. ive signed up for just a little bit and just wondering if i could get more stuff into my plan =D.. my plan right now isnt a retention plan it is:
200 daytime min billing by the sec
free CID
free VM
free evn/wknd
free from 6pm - 8pm
dont remember if i have LD min
$23 + other fees

[Mardigan]

I've been with Rogers for 4.5 years, originally on a 1 year contract and subsequently on a 2 year contract, the rest of the time without a contract. I have never had a phone upgrage yet, and was paying about $80/month until now. Rogers doesn't have a phone I like but a friend suggested I ask for a free one and then sell it.

I called Rogers retensions and was offered the following:

On a 1 or 2 year contract:
$25 for 200 mins, free E/W after 6, 100 LD
+ $5 for Rogers to Rogers
+ $20 for Communicate Value Pack (cd, vm, cm, 2500 txt, 1000 video, 5MB data, etc)
+ $7.45 for SAF & 911
- $5 credit for 2 yr contract
= $57.45 ($52.45) on a 1 (2) yr contract

Without a contract, the best i can get is:
$47 (or $40) for 350 mins + E/W after 6 (or 9)
+ $20 Communicate Value Pack
+ $7.45 SAF & 911
=$74.45!!!! :(

I was also told the SAF & 911 can never be waived. And originally the guy said 250 mins then just before hanging up told me he'd made a mistake and he could only give me 200 mins except on a 3 yr contract.

I'd rather not sign a contract but will probably go for 1 year if necessary. I will also ask for a free phone if they make me sign a contract.

I've also had my home phone with Rogers for over 2 years, and I'm being charged approx $29/month. When I asked for more the guy told me he could give me 1 free feature for only 12 months, but couldn't give me more or reduce the cost.

Can someone tell me if this is an ok deal or am I getting hosed? I have no idea but $58/month seems excessive for only 200 mins + R2R + data value pack on a 1 yr wireless contract for a long term customer with rogers home phone too.

What things should i say to get a better deal? Sorry, but i'm kinda new to this.

Thanks!!!

[mizermalice]

I believe you could get much better, mention how you have friends who have renewed their contracts and gotten more (just tell them some features you have read on this thread), but don't go overboard, they'll most likely ask you for the # of your friend so they could look at it (that's bad).


Just keep trying till you're satisfied, I spent almost 2 hours on the phone speaking to different reps, being put on hold, etc etc until I got what I wanted.

[eliteblaze]

what's in it for them if you're not even renewing...

you can just as easily move... that's the point of rentetion offers to hook people for a few more years

[joongpark]

BUMP...does anyone know?

I have a question.

Does Rogers allow you to take your phone number and your retension plan from personal Rogers account to Cooperate account?

If you know...please let me know.

[rupture]

BUMP...does anyone know?

Your phone number for sure since WNP came into effect. For the Personal to Corporate, I wouldn't think so, but I am unsure.

[bubble.tea]

I have a question.

Does Rogers allow you to take your phone number and your retension plan from personal Rogers account to Cooperate account?

If you know...please let me know.
Here it goes again. I already replied to this most elaborately, but, it being within minutes of this mornings' scheduled maintenance, caused it to be ZAPPED somehow. I've confirmed it wasn't mod-deleted as well hehe-in case.

There most certainly IS the ability to do this.

Benefits:

Corporoate LD Rates (nothing like retention rates, but better than standard $0.30) $0.10 is lowest I know of....is there a $0.07/min or is that Bell?
Per Second Billing, otherwise (loosely) known as Exact Pricing
Period based HUP cycles, rather REVENUE BASED. Ex 12month, 24, 36 etc...with PRE-HUP provisions.
Depending on your company, various incremental discounts on your HUP purchase
Bonus minute overlays on plans. +25 on 250mins ones, and $50 on the 700.


A plan is a plan is a plan is a plan. Rogers allows you (within reason, and promotional circumstances notwithstanding) to move them around however you like. So long as you are ELIGIBLE for a corporate MSD (Multiple Subscriber Discount) tag/status, your current plan can be tweaked therewith.

-Your friendly wirelessjunkie http://img.photobucket.com/albums/v283/petawawa/smilies/sm_evil.gif

.....I wouldn't think so.....
http://img.photobucket.com/albums/v283/petawawa/smilies/tisk.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/tisk.gif

[rupture]

I'm a noobie, what can I say. I was just trying to be nice since nobody was answering his question :)

[Sp0r3]

Do you think I can get a better deal like the rest of you guys under these circumstances...

Rogers customers for 5 years
1 year remaining of the 3 year plan
$20
50+50min weekdays
1000 weekend/evening after 8pm
R2R

Is it possible to get this plan...
Re-sign for 2-3 years
$20/25 (prefer $20 :))
250min weekdays
Unlimited weekend/evening after 6pm/8pm (either one is fine)
Call Display
75/100/125 Text (any of text plan is nice... maybe not the 30 text one :P)

I'm pondering whether it is possible as I don't have much to bargain with Rogers except for my loyalty and dedication to their service. Currently, my $20 plan is better than the megaplan $20 that Rogers give out to new customers as they dont have R2R and I do. And other providers like Bell and Telus offers similar plan as the current megatime $20 from Rogers. How should I approach the retention agent regarding my request for a better plan? Thanks.

[cncpun]

Hey everyone. My contract with Bell Canada was up and I got them to match the Rogers deal seen in the first post here. 100 long distance minutes and all for $20. Just thought I'd pass it along

[trixstar]

Do you think I can get a better deal like the rest of you guys under these circumstances...

Rogers customers for 5 years
1 year remaining of the 3 year plan
$20
50+50min weekdays
1000 weekend/evening after 8pm
R2R

Is it possible to get this plan...
Re-sign for 2-3 years
$20/25 (prefer $20 :))
250min weekdays
Unlimited weekend/evening after 6pm/8pm (either one is fine)
Call Display
75/100/125 Text (any of text plan is nice... maybe not the 30 text one :P)

I'm pondering whether it is possible as I don't have much to bargain with Rogers except for my loyalty and dedication to their service. Currently, my $20 plan is better than the megaplan $20 that Rogers give out to new customers as they dont have R2R and I do. And other providers like Bell and Telus offers similar plan as the current megatime $20 from Rogers. How should I approach the retention agent regarding my request for a better plan? Thanks.

Yup, even better.

http://www.redflagdeals.com/forums/showpost.php?p=4799376&postcount=8205

[Sp0r3]

Yup, even better.

http://www.redflagdeals.com/forums/showpost.php?p=4799376&postcount=8205

but the problem is that theres no competition in the west side... all Rogers/Bell/Fido/Telus plans are very similar.. infact, my current $20 plan is better than what new customer gets for their $20 plan... I'm pretty sure the retention agent would like to hear a reason as to why Im phoning other than I want to get a better deal.

[goldi]

Thanks to the thread advice. I got an ultra nice girl who i shmoozed the hell out of. I had 6 months on my contract and this is what i scored after a 3 year commitment:

100 weekday +50 (don't need more, i've never gone over)
1000 weekend/even after 6pm
Free R 2 R
Unlimited Incoming
Unlimited Incoming Inter Company
Caller ID, Voicemail, 125 Text
100 Canadian LD minutes

also, Nokia E62 for $99

$25 + SAF/911 + Tax

[manfrog]

but the problem is that theres no competition in the west side... all Rogers/Bell/Fido/Telus plans are very similar.. infact, my current $20 plan is better than what new customer gets for their $20 plan... I'm pretty sure the retention agent would like to hear a reason as to why Im phoning other than I want to get a better deal.

Hey Spor,

I am on the West Side and got this by calling in to the retention #:

3 year:
250 day minutes
U/L eve/weekends starting at 6pm
100 CDN LD minutes
R2R
VM
CID
125 Text messages
UL local calls 3 months
$25 + SAF/911 + Tax

W810i $50 no activation fee. Told them Telus offered me the deal.

[Sp0r3]

Hey Spor,

I am on the West Side and got this by calling in to the retention #:

3 year:
250 day minutes
U/L eve/weekends starting at 6pm
100 CDN LD minutes
R2R
VM
CID
125 Text messages
UL local calls 3 months
$25 + SAF/911 + Tax

W810i $50 no activation fee. Told them Telus offered me the deal.

what deal did u tell the agent about? I'm having a hard time finding a plan has better features.

[bubble.tea]

Hey Spor,

I am on the West Side and got this by calling in to the retention #:

3 year:
250 day minutes
U/L eve/weekends starting at 6pm
100 CDN LD minutes
R2R
VM
CID
125 Text messages
UL local calls 3 months
$25 + SAF/911 + Tax

W810i $50 no activation fee. Told them Telus offered me the deal.

and what praytell comparable phone did you say Telus was offering you for $50 or thereabouts that that's what they acceeded to?

[joongpark]

You can't get R2R and Unlimited at the same time...even the nicest agent will say you can et either get unlimited incoming or R2R.

I think we have identical deal if you consider above :)

Thats a wicked deal. I've been trying to get that for weeks now, but every cxr wont budge. Would love to at least get unlimited incoming. For $25++ I only got:
250min
ev/we 6pm
r2r
vm
cid
100ld
125sms

Its marked in my file, but maybe I will just wait and try again. How often did you call?

[bubble.tea]

You can't get R2R and Unlimited at the same time.......

HHHHHHHmmmmmmmmm :cheesygri

[rogers_guy]

You can't get R2R and Unlimited at the same time...even the nicest agent will say you can et either get unlimited incoming or R2R.

I think we have identical deal if you consider above :)

Of course you can get unlimited incoming and R2R! I had that added into my price plan a couple months back. It is possible and don't let anyone make you think differently. I never even had to ask, the agent herself came right out and made the offer.

[CJJ25]

for whoever out there has gotten incoming and R2R together......

Teach me!!! please.....:twisted:

How how did that happen???

[ahsm]

Ok, this is what I just got.

350 Daytime Minutes
Unlimited Evenings / Weekends from 6pm
Unlimited Incoming Calls - :-0 !
Rogers to Rogers
100 Long distance Minutes
Caller ID
Voicemail
125 TXT MSGs to send / 2500 to receive

$60 flat every month. I think I'll call a bit later and tell them to take off the R2R, and the TXT msg's. I want to be paying under $40.

Ok, new plan! I went a little overboard with the previous plan, got caught up in the excitement of squeezing everything I can out of those reps. The new plan suits me a lot better, price wise and usage wise.

250mins daytime
evenings and week-ends from 6p.m.
Caller ID + Voicemail
100mins (Canadian Long Distance)
Rogers to Rogers
$20 + SAF + TAX

Perfect for me.

[tonyjalt]

Just curious, how many people have not yet received their free memory card? I got my new phone in February and still have not received it. I've called and they put through a priority request. That was 10 days ago.

[bubble.tea]

.... I never even had to ask, the agent herself came right out and made the offer.

On Hofo., and here, you seem to forget to indicate (EACH TIME) that you are a VERY UNIQUE circumstance, and CLEARLY among a very few who were so fortunate to get this PROactively from the rep, with (more importantly) little MERIT IE prolonged or sustained OVERAGES deserving of a proper discount of such proportions.

Just curious ;)...what's your expenditures over the past 12 months? (feel free to pm)...I'm just really curious.

I believe I asked you when, and how long your plan has been as such in its entirety...hard to believe it hasn't been audited yet.

Unless you have some supervisor putting their foot down on your account saying., DO NOT REMOVE CREDITS, or something to that effect :cheesygri

[rogers_guy]

On Hofo., and here, you seem to forget to indicate (EACH TIME) that you are a VERY UNIQUE circumstance, and CLEARLY among a very few who were so fortunate to get this PROactively from the rep, with (more importantly) little MERIT IE prolonged or sustained OVERAGES deserving of a proper discount of such proportions.

Just curious ;)...what's your expenditures over the past 12 months? (feel free to pm)...I'm just really curious.

I believe I asked you when, and how long your plan has been as such in its entirety...hard to believe it hasn't been audited yet.

Unless you have some supervisor putting their foot down on your account saying., DO NOT REMOVE CREDITS, or something to that effect :cheesygri

I received this plan strictly based upon the fact have been with Cantel, Rogers At&t and now Rogers for 15 years! I made this point Loud & Clear when I got ahold of the retentions rep. I have been getting hardware upgrades as soon as I am elidgible totally free for sometime with the $35. admin fee always waived.....

I hardly ever go over my daytime minutes and up until this current price plan change, had the same plan for nearly 10 years paying around $45. taxes and fees in. Upon HU I always renewed for an additional 3 year term with the same plan grandfathered. When I renewed this time and did the HU I told the rep with this commitment it will mean I will have been with Rogers and all its incarnations for 18 years! So I think based on that I should get a much more generous plan out of the box than someone with a short tenure. I am VERY pleasant on the phone and don't give the impression to the rep that I want this and that.......That will get you know where. The poor soles who field calls all day for a living appreciate polite, pleasant telephone eticate.

I hope this has answered all your questions about how my plan came to be......

[bubble.tea]

I received this plan strictly based upon the fact have been with Cantel, Rogers At&t and now Rogers for 15 years! I made this point Loud & Clear when I got ahold of the retentions rep. I have been getting hardware upgrades as soon as I am elidgible totally free for sometime with the $35. admin fee always waived.....

I hardly ever go over my daytime minutes and up until this current price plan change, had the same plan for nearly 10 years paying around $45. taxes and fees in. Upon HU I always renewed for an additional 3 year term with the same plan grandfathered. When I renewed this time and did the HU I told the rep with this commitment it will mean I will have been with Rogers and all its incarnations for 18 years! So I think based on that I should get a much more generous plan out of the box than someone with a short tenure. I am VERY pleasant on the phone and don't give the impression to the rep that I want this and that.......That will get you know where. The poor soles who field calls all day for a living appreciate polite, pleasant telephone eticate.

I hope this has answered all your questions about how my plan came to be......

WOW...TEN YEARS @ $45!!!!! I would think that pretty much rules out 90% of the people with their "I just got my Rogers phone last year, and I want the same plan you have" requests :lol:.

Very impressive. For that I don't see ANY question why it wasn't justified...just need to say it's so.

RESPEK for sharing the info.

[joongpark]

Of course you can get them together if you pay more.
For $25 or $20 plan, you can't get them both unless you give up other features.

For $20 or $25 you can get

Anytime Base minutes...
Unlimited Early Evening/weekend
V/M
Caller ID
125 Text
100 LD

then you can choose one of Unlimited or R2R

Of course you can get unlimited incoming and R2R! I had that added into my price plan a couple months back. It is possible and don't let anyone make you think differently. I never even had to ask, the agent herself came right out and made the offer.

[joongpark]

WARNING

I did my HUP couple of days ago. I was offered really good plan so I signed up.

I logged into my Rogers account and saw that "Network Features" are going to expire when my new plan goes into effect.

My account showed

Additional Services
Network Features * - To be removed on 12/05/2007

* Network Features include Group Calling, Busy Transfer, Call Forwarding, Call Waiting, No Answer Forwarding and Transfer Calls.


I called retension again and was told that they start charging for "Network Features" from now on.



So when you HUP and get a new plan, make sure they do not cancel this.

They did not mention this to me so I was able to get it back for $5 then get $5 credit.

I am sure if this is happening to everyone so just be careful and it will save you alot of headaches when you get you bill later.

[joongpark]

Hi.
I think I am in same shoes

I have been with Rogers for 6 years and have 2 phones.

2 years left in my 3 year contract...I just got this for $20 for renewing for another 3 years so basically added 1 year to remaining 2 year contract.

$20 + SAF + 911

250 Anytime
Early Evening/Wk End
Communication Pack (VM, Call ID, 125 Txt)
100 CDN LD
Unlimited Incoming

And new phone for 3 year contract price with no Admin Fee.

I think that is a good deal for $20 and I was lucky to get such a nice nice rep.

So try few times and hope you get a nice agent who appreciate a royal customer...some agent will say thank you for being royal customer and give you features and credits that you do not even ask for.

Do you think I can get a better deal like the rest of you guys under these circumstances...

Rogers customers for 5 years
1 year remaining of the 3 year plan
$20
50+50min weekdays
1000 weekend/evening after 8pm
R2R

Is it possible to get this plan...
Re-sign for 2-3 years
$20/25 (prefer $20 :))
250min weekdays
Unlimited weekend/evening after 6pm/8pm (either one is fine)
Call Display
75/100/125 Text (any of text plan is nice... maybe not the 30 text one :P)

I'm pondering whether it is possible as I don't have much to bargain with Rogers except for my loyalty and dedication to their service. Currently, my $20 plan is better than the megaplan $20 that Rogers give out to new customers as they dont have R2R and I do. And other providers like Bell and Telus offers similar plan as the current megatime $20 from Rogers. How should I approach the retention agent regarding my request for a better plan? Thanks.

[Saini]

Called in Retentions 2 or 3 times today. 1st lady was just a beech. Eventually i got this deal

700 daytime mins
Unlimited eve/weekends after 6pm
Unlimited Incoming

$40 + taxes

+$10 for the communications package (cid,vm,textmesaging)

I also got the K790 for $199 + $35 admin fee which i tried to get waived.

[shinsky]

My Deal (took me 2 months, finally got a nice rep :D)

250 Mins
Unlimited weekends, weeknights (6pm)
Free R2R
$10 communication pack (credited every month)
Unlimited 6 months calling
$5 credit every month for the contract
100 LD Mins

$25 - $5 $20 per month

K790a for $149 (no admin fee)

Most of the reps are a$$holes. You just have to find the right one. I think I got tagged for phoning in too much LOL ah well... i think it's a pretty sweet deal

[ahsm]

I'm interested to know if anyone was able to get the usual plan, the 250 min, la la la la $20/$25 plan WITH unlimited incoming calls? I tried to persuade him to give it to me, but he wouldn't budge. He could give me R2R, but not incoming. Is the incoming calls given to higher up plans?

[wolverineTO]

My Deal (took me 2 months, finally got a nice rep :D)

250 Mins
Unlimited weekends, weeknights (6pm)
Free R2R
$10 communication pack (credited every month)
Unlimited 6 months calling
$5 credit every month for the contract
100 LD Mins

$25 - $5 $20 per month

K790a for $149 (no admin fee)

Most of the reps are a$$holes. You just have to find the right one. I think I got tagged for phoning in too much LOL ah well... i think it's a pretty sweet deal

Could you tell us how long the contract you signed was for?
Also, what is the communication pack credit and how do you go about asking for the credit?

[CHINAdeals]

My Deal (took me 2 months, finally got a nice rep :D)

250 Mins
Unlimited weekends, weeknights (6pm)
Free R2R
$10 communication pack (credited every month)
Unlimited 6 months calling
$5 credit every month for the contract
100 LD Mins

$25 - $5 $20 per month

K790a for $149 (no admin fee)

Most of the reps are a$$holes. You just have to find the right one. I think I got tagged for phoning in too much LOL ah well... i think it's a pretty sweet deal

Hi.
I think I am in same shoes

I have been with Rogers for 6 years and have 2 phones.

2 years left in my 3 year contract...I just got this for $20 for renewing for another 3 years so basically added 1 year to remaining 2 year contract.

$20 + SAF + 911

250 Anytime
Early Evening/Wk End
Communication Pack (VM, Call ID, 125 Txt)
100 CDN LD
Unlimited Incoming

And new phone for 3 year contract price with no Admin Fee.

I think that is a good deal for $20 and I was lucky to get such a nice nice rep.

So try few times and hope you get a nice agent who appreciate a royal customer...some agent will say thank you for being royal customer and give you features and credits that you do not even ask for.

thanks i've called in a few times no luck.

gonna try again

and did you talk to 'customer relations' or just regular client care?

[CharmyPoo]

Hi All,

My plan is as follows ..

$25 Voice
- 250 Daytime minutes
- Evenenings and Weekend after 6
- R2R
- Caller ID

$45 Data
- 25 MB

What I really want is free voice mail and a couple SMS! Any ideas what I can do - they won't give it to me for some reason!

[JWL]

I'm thinking of doing a hardware upgrade (I'm about 18 months into a 3 year plan with 3 phones). We also have Rogers Home Phone and digital cable.

Is there much room to negotiate beyond the upgrade prices on the website?

[spyd4r]

i should be getting a free 4gb memory card, i bought back in December and still haven't received yet? any ideas how long it *should* take?

[Ch28]

i should be getting a free 4gb memory card, i bought back in December and still haven't received yet? any ideas how long it *should* take?

Did you register for it online?

I did mine about 2-3 weeks ago and I just got it today

[EL820]

i should be getting a free 4gb memory card, i bought back in December and still haven't received yet? any ideas how long it *should* take?

Go register for the 4GB card.

www.rogers.com/memorypromo

[zooieadam]

So I phone into rogers through the *611 and say cancel my phone, I talk to this one lady and she was really nice and transfered me to retentions. I then proceed to tell my information and such to why I would want to cancel. So I told them first off their price is way too high.

Im on a family plan which is costing us 108 per month for 3 lines. We have been with rogers wireless for over 5 years, and never getting one of these retention plans. We have also been with rogers high speed internet ever since it came into our area which is over 10 years and our cable forever and now we have digital cable aswell. I also mentioned the telus' deal for the 17.30 and how it would be cheaper for us to cancel all 3 lines and still save money eventhough paying 600 dollars to cancel. And how the fact that the phone I got from rogers broke within a week so my phone does not stay open anymore and if I switch I would be able to get a new phone. We also dont call each other on our cellphones at all so there really is no point on having a family plan.

So shes a big douche starts saying how they cant give us anything at all. I could add things like r2r but it would cost us more. The whole time im being very nice and respectful while she constantly is interrupting me and just being plain rude to me. They also say they cant match any plans or make up new price plans. I then asked about any way of getting some sort of retention plan and she just acted like there is no such thing. Ive been with rogers longer than a lot of these ppl getting much better plans yet they wouldnt offer me anything.

Any help?

[goflamesgo]

Does the R2R mentioned in the plans lately come with 1000 R2R long distance on top of the unlimited R2R local? I got that 2 years ago with my retention plan and want to try to get something better for my parents, as I live in a city than them and might want to call them.

[rupture]

For those who went for the memory promo, did you just receive like literally 200 emails from Rogers confirming your order?

[yohung]

So I phone into rogers through the *611 and say cancel my phone, I talk to this one lady and she was really nice and transfered me to retentions. I then proceed to tell my information and such to why I would want to cancel. So I told them first off their price is way too high.

Im on a family plan which is costing us 108 per month for 3 lines. We have been with rogers wireless for over 5 years, and never getting one of these retention plans. We have also been with rogers high speed internet ever since it came into our area which is over 10 years and our cable forever and now we have digital cable aswell. I also mentioned the telus' deal for the 17.30 and how it would be cheaper for us to cancel all 3 lines and still save money eventhough paying 600 dollars to cancel. And how the fact that the phone I got from rogers broke within a week so my phone does not stay open anymore and if I switch I would be able to get a new phone. We also dont call each other on our cellphones at all so there really is no point on having a family plan.

So shes a big douche starts saying how they cant give us anything at all. I could add things like r2r but it would cost us more. The whole time im being very nice and respectful while she constantly is interrupting me and just being plain rude to me. They also say they cant match any plans or make up new price plans. I then asked about any way of getting some sort of retention plan and she just acted like there is no such thing. Ive been with rogers longer than a lot of these ppl getting much better plans yet they wouldnt offer me anything.

Any help?


WOW, after reading your post, i feel your pain buddy. it's tough luck i guess. But dont give up. that's what i'm suggesting you. just try back again, next Monday. what i dont understand is that you said she was such a nice rep' and whole time she couldn't give you anything. that's really odd. Try again next week, tell them you wanna cancel for real, make it sound a little tougher but in a good manner. Dont worry you are safe because it's 30-day notice. good luckee

[joongpark]

I don't see the point of having family plan and pay $108 per month...
You can seperate each line and still pay the same amount for 1000 times better plan.

For $20/ month = saf + tax, you can get following for each line.

250 anytime
unlimited early even/weekend
Communi pack (Caller ID, VM, 125 Txt)
R2R or Unlimited Incoming
100 LD or 1000 LD

Isn't this alot better than family plan?

Some are even getting simular to above plan for $15 a month.

Identify who uses less and who uses more then negotiate for different price plan for each user.

It's hard to negotiate family plan because they make you feel you are already saving money from having the family plan but the truth is you are not.

GOOOOOOOD LUUUUUUUUCK :cheesygri :cheesygri

So I phone into rogers through the *611 and say cancel my phone, I talk to this one lady and she was really nice and transfered me to retentions. I then proceed to tell my information and such to why I would want to cancel. So I told them first off their price is way too high.

Im on a family plan which is costing us 108 per month for 3 lines. We have been with rogers wireless for over 5 years, and never getting one of these retention plans. We have also been with rogers high speed internet ever since it came into our area which is over 10 years and our cable forever and now we have digital cable aswell. I also mentioned the telus' deal for the 17.30 and how it would be cheaper for us to cancel all 3 lines and still save money eventhough paying 600 dollars to cancel. And how the fact that the phone I got from rogers broke within a week so my phone does not stay open anymore and if I switch I would be able to get a new phone. We also dont call each other on our cellphones at all so there really is no point on having a family plan.

So shes a big douche starts saying how they cant give us anything at all. I could add things like r2r but it would cost us more. The whole time im being very nice and respectful while she constantly is interrupting me and just being plain rude to me. They also say they cant match any plans or make up new price plans. I then asked about any way of getting some sort of retention plan and she just acted like there is no such thing. Ive been with rogers longer than a lot of these ppl getting much better plans yet they wouldnt offer me anything.

Any help?

[mark_in_2k]

For those who went for the memory promo, did you just receive like literally 200 emails from Rogers confirming your order?Actually, I didn't receive one! When I applied for it, it just said "we will email you if there's a problem."

[rupture]

Actually, I didn't receive one! When I applied for it, it just said "we will email you if there's a problem."

I got that too but then I checked my Inbox today and there were 216 UNREAD messages sent from Rogers re the promo. They were all sent within a 2 minute period!

They didn't even have the courtesy to blind copy all of the emails either! My personal email is now exposed to about 300 other individuals on that list :mad:

[Mad.Whack]

I got that too but then I checked my Inbox today and there were 216 UNREAD messages sent from Rogers re the promo. They were all sent within a 2 minute period!

They didn't even have the courtesy to blind copy all of the emails either! My personal email is now exposed to about 300 other individuals on that list :mad:

I wouldn't be too upset, maybe they'll send you 216 memory cards! :D

[yodi]

I'm interested to know if anyone was able to get the usual plan, the 250 min, la la la la $20/$25 plan WITH unlimited incoming calls? I tried to persuade him to give it to me, but he wouldn't budge. He could give me R2R, but not incoming. Is the incoming calls given to higher up plans?
the rep can give you whatever they want, atleast i think so, this is my plan and i have only been with Rogers since Dec05

250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
rogers to rogers
unlimited incoming calls
1000 ld mins
37.45 plus tax

[rupture]

I wouldn't be too upset, maybe they'll send you 216 memory cards! :D

I guess only time will tell! :)

If you see 215 cards for sale in the BST forums, you'll know where I got them for lol

[chinmoku_tak]

so, when you guys called back did they mention the previous plan they offered?When I called back for the first time, the deal they gave me wasn't that good and I told him I would call back. Then couple weeks later I called back like I have never called them. When I called back they said they offered a plan, but never called back to take it... and they said there's no better deal now...

What did you guys say when they say they offered a good deal previouslly??

[Impossibles]

My Moto V635 busted (rings super-quiet, external speaker is busted) so I called in yesterday and here's what I got:

$25 + SAF
250 anytime mins
unlimited evenings + weekends
100 Canadian Long Distance
Free call display
3-year contract
They wouldn't budge on giving me free text messages, they said I'd have to add a bundle for $10 that would include 125 texts and enhanced voicemail.

But the thing I'm happy about is they gave me a w810 for $99 with no rebates and no activation fee. I feel that was a damn good deal because when I checked online and in store, the w810 would cost me $249 - $50 rebate because I wasn't at HUP level yet.

[Izzoshady]

Here is the deal I got after about 3 months of negotiating

250 Daytime Min's
Unlimited Evenings + Weekends Starting @ 6pm
100 Long Distance
R2R
Unlimited Incoming
Call Display + Voicemail

$22.50 with everything included (SAF, Taxes etc)

3 Year Contract

They wouldn't budge on the Txt Msg's and the Activation Fee for the phone but considering the price I got for the plan I wasn't going to complain anymore

[guessguy]

Here is the deal I got after about 3 months of negotiating

250 Daytime Min's
Unlimited Evenings + Weekends Starting @ 6pm
100 Long Distance
R2R
Unlimited Incoming
Call Display + Voicemail

$22.50 with everything included (SAF, Taxes etc)

3 Year Contract

They wouldn't budge on the Txt Msg's and the Activation Fee for the phone but considering the price I got for the plan I wasn't going to complain anymore

come on... they gave you the plan for $12? + $SAF+ tax? what's your story?

[Beradon]

Here is the deal I got after about 3 months of negotiating

250 Daytime Min's
Unlimited Evenings + Weekends Starting @ 6pm
100 Long Distance
R2R
Unlimited Incoming
Call Display + Voicemail

$22.50 with everything included (SAF, Taxes etc)

3 Year Contract

They wouldn't budge on the Txt Msg's and the Activation Fee for the phone but considering the price I got for the plan I wasn't going to complain anymore
Activation Fee? You're a new Rogers customer?
If that's the case then you got a great plan.

[Izzoshady]

come on... they gave you the plan for $12? + $SAF+ tax? what's your story?

No it's $25 with a $10 credit and then they add on the fees bringing it to $22.50

Just had the right rep this time. I have also been a customer for 5+ years and the CSR took that into consideration.

My story has always been the same. I keep telling them I have a competitive offer from another company

[Izzoshady]

Activation Fee? You're a new Rogers customer?
If that's the case then you got a great plan.

Actually the previous phone I had died and its so old that they won't do a hardware upgrade so I had to get a new phone

[Beradon]

Actually the previous phone I had died and its so old that they won't do a hardware upgrade so I had to get a new phone

ahh ok. Got me excited there as I was thinking of jumping onto Rogers if they were dishing out these great plans for new customers.

[h2lam]

What do you guys think about this deal? I am currently on a 3 yr contract with Rogers and I have 2 yr left on the contract.

I called them to ask for a better plan and this is what they offered me:

$30/month +SAF+911+tax= $44 something per month
250 daytime
unlimited incoming calls
unlimited network calling to Fido/Rogers/Rogers home phone
voicemail,caller ID, 125 text messages (package)

I also lost my phone recently and Rogers allow you to get a phone upgrade every yr so this yr I got the Samsung slider phone for $50 (price of 3 yr contract)+$35 admin fee+tax= $97 for the phone

I have accepted this deal, did anyone get a better deal then this?

[h2lam]

I forgot to include that Roger also gave me everything below and unlimited evenings starting at 6pm and 100 free CAD long distance minutes

All this for $30+SAF+911+tax


What do you guys think about this deal? I am currently on a 3 yr contract with Rogers and I have 2 yr left on the contract.

I called them to ask for a better plan and this is what they offered me:

$30/month +SAF+911+tax= $44 something per month
250 daytime
unlimited incoming calls
unlimited network calling to Fido/Rogers/Rogers home phone
voicemail,caller ID, 125 text messages (package)

I also lost my phone recently and Rogers allow you to get a phone upgrade every yr so this yr I got the Samsung slider phone for $50 (price of 3 yr contract)+$35 admin fee+tax= $97 for the phone

I have accepted this deal, did anyone get a better deal then this?

[Impossibles]

Here is the deal I got after about 3 months of negotiating

250 Daytime Min's
Unlimited Evenings + Weekends Starting @ 6pm
100 Long Distance
R2R
Unlimited Incoming
Call Display + Voicemail

$22.50 with everything included (SAF, Taxes etc)

3 Year Contract

They wouldn't budge on the Txt Msg's and the Activation Fee for the phone but considering the price I got for the plan I wasn't going to complain anymore

I have a hard time believing this deal is true. Sorry. I'm a skeptic.

[jcoltage]

What is the wait time for the free memory?

[rupture]

What is the wait time for the free memory?

According to other on this forums, 3-4 weeks if submitted online.

[shinsky]

Could you tell us how long the contract you signed was for?
Also, what is the communication pack credit and how do you go about asking for the credit?

Well, I had to sign a 3 year contract.
The communication pack credit is that $10 bundle that includes voice, call display, etc.
The rep was really nice, he said he'll look into seeing the best deal I can get, and he did :lol:

[jhslee]

Just moved from a fido's couple plan to rogers (just one phone) for business purposes.

- got waived the fido cancellation fee, after much begging and pleading to the CSR on Fido. I know have to wait 30 days, till rogers will confirm this. I just hope the CSR actually put this in my file. I only renewed our contracts in dec for 3 years and the fee was suppose to be $200 a phone.

- my rogers deal:
- got the blackberry 8800 (yes, it's true) for $99 bucks, they had this deal in alberta and it ended in April 30. I didn't get it then, but after multiple calls to rogers i finally found one that would 'one time' extend this offer.
- 3 years
- 1mb, 150 day, unlimited from 5pm, incoming, r2r, value pack (call display, voice, includes 125 text msg). 3mths free calls and unlimited data during this time. total was $103 plus change and includes taxes.

I'm getting hosed on the plan, but I wanted the phone first and based on this thread, will call after my 3 mths to get the plan lowered. what do you guys think I can get or 'should' be paying for this??

thnx

[jhslee]

the break down was

$10 for the value pack
$40 for the 1mb data (which I hope to call tech services and get 25mb for $25, based on some other posts)
- the rest is the SAF, 911 and then the phone plane. (sorry too lazy to do the math.) --> I'm hoping to get this plan lowered, but not sure if I can get the same deals as posted online as this is had a 'data plan' as well. I doubt they'll give me this all for 55 - 60/mth...or can I??

[h2lam]

I forgot to include that Roger also gave me everything below and unlimited evenings starting at 6pm and 100 free CAD long distance minutes

All this for $30+SAF+911+tax


How I got my plan:

I originally had 150 daytime, 1000 evening/weekend after 6pm, unlimited incoming & Rogers to Rogers for $37/month +tax & everything.

I called in & complained that I've been spending way too much. I had $800 in total spending on my rogers account and told them that Fido offerred me a better deal. I also read out that I can get the $20,unlimited incoming plans that some ppl posted up with 250 daytime. SO then they offered me that package...

So with my current deal that they offer me, I get $5 credit towards the communication pack (cost $10)= $5 on top of plan

$10 credit to cover for unlimited incoming calls

$5 credit to cover Networking calling

so plan is $25 for for 250 daytime, unlimited evening after 6pm + $5 for communication package = $30 per month (original charge) and then they add Net working calling & Unlimited incoming calls

I guess my revenue that I brought to rogers has been $800 for the last 10 months (duration of my contract usaage so far)

[h2lam]

Hey guys, lets try to use this great telus plan that actually exist to bargain:

Telus EPP Talk 17.30 plan is a good deal - surprised nobody posted it yet (at least search didn't bring it up)

Price: $17.30 per month

includes:
200 daytime minutes
Unlimited night and weekend starting at 6:00pm (not 7:00pm like Fido)
Voicemail 3, Call Waiting, Conference
Perks: Unlimited local calling on your birthday

Add SAF at $6.95 plus E911 at $0.75 plus taxes

Available in Ontario, Quebec and Atlantic Provinces; minimum 2-year contract; a selection of free phones with a 3-year contract (or $49.99 with a 2-year contract).
Available until May 21st, 2007. Must be a member of AirMiles or Aeroplan or ...???

One-time account setup charge: $35.00
Long distance - Canada to Canada or US: 30 cents/min
US to US or Canada: 50 cents/min plus 95 cents/min roaming charge

[Vickel]

just got off the phone with rententions and got

$25
250 daytime
25 anytime
unlimited evening and weekends at 6
Rogers to Rogers Promo
100 Canadian LD minutes

$10 Communicate Pack
Caller ID
Voicemail
125 text messages

$25+$10= $35
minus
$5 monthly credit
and
$10 credit for communicate pack

$35-$5-$10= $20

total = $20+6.95+.50
27.45 plus tax
= $31.29 a month

3 year contract

edit: forgot to mention i used the telus plan to see what they can offer

[incognism]

Called in a couple days ago and accepted this:

$20
250 daytime
Unlimited after 8pm

$20 - $10 Credit Communicate Package
CID
VM
2500 Sent Texts
WhoCalled
5MB Internet

Total $30 + SAF + 911

[Bryson]

Does anybody have any info on rogers' $18 corporate plan? What do you need to qualify for that? Airmiles, etc.. ?

[alexkidd]

Does anyone know how I can get a plan anywhere close to these talked about being a new customer? I have a K790 phone and would love to get it activated but all I get offered are the generic plans from their website when I call in. I live in BC, if any dealers or somone with some ideas are around please help. Thanks!

[kiasu]

How did you all get the $10 Credit Communicate Package? Do we have to ask for? Or is this a promotion? I am currently on a corporate plan, look like the regular plan is better than mine...may b i should call up and switch...

[kmchow]

Does anyone know how I can get a plan anywhere close to these talked about being a new customer? I have a K790 phone and would love to get it activated but all I get offered are the generic plans from their website when I call in. I live in BC, if any dealers or somone with some ideas are around please help. Thanks!
Your best chance is to call Rogers sales dept directly to negotiate a price plan. Whether or not the sales rep can or will give you a deal is another story.

I would expect as a potential new customer, the Rogers rep can compete more on the phone price than price plan.

Wirelss Wave has advertised the $14.99 W810i (3yr contract) + free 4Gb deal in the local Vancouver, BC paper. Someone should check if Rogers Video still has the free speaker deal and if so, would PM the Wireless Wave deal. Now that would be a killer deal!

[monkey_wrench61]

Hey guys. Are there any corporate or retention plans for Rogers Internet?

[monkey_wrench61]

How long have you been with Rogers?

just got off the phone with rententions and got

$25
250 daytime
25 anytime
unlimited evening and weekends at 6
Rogers to Rogers Promo
100 Canadian LD minutes

$10 Communicate Pack
Caller ID
Voicemail
125 text messages

$25+$10= $35
minus
$5 monthly credit
and
$10 credit for communicate pack

$35-$5-$10= $20

total = $20+6.95+.50
27.45 plus tax
= $31.29 a month

3 year contract

edit: forgot to mention i used the telus plan to see what they can offer

[Vickel]

How long have you been with Rogers?

been with rogers for 5 years was 1 year into a 3 year contract

[Beradon]

Does anyone know how I can get a plan anywhere close to these talked about being a new customer? I have a K790 phone and would love to get it activated but all I get offered are the generic plans from their website when I call in. I live in BC, if any dealers or somone with some ideas are around please help. Thanks!
You probably won't get as good of a deal an existing Roger's customer would get. Your best be is to get them to match the Telus EPP plan (mentioned a few pages back). Then 6 months later try to renogiate to a plan you want.

[Vickel]

just called to get my cousin the same plan that i posted above and they increased the 100 Canadian LD minutes to 1000 for $5 and $5 credit

so plan is now

$25
250 daytime minutes
25 anytime minutes
Unlimited evenings and weekends at 6
$10 communicate pack
Caller ID
Vociemail
125 Text messages
Rogers to Rogers $5
1000 Canadian long distance minutes $5

$25+$10+$5+$5= $45

monthly credits

$10 communicate pack
$5 rogers to rogers
$5 LD
$5 monthly service credit

$45-$10-$5-$5-$5= $20
plus fees and tax = 31.29

[h2lam]

Here's my story:

I called earlier this week on Monday to negotiate for my friend's account. THey offered me 250 daytime, unlimited after 6pm, network calling, unlimited incoming, $10 value pack with $5 credit for $30/month+tax +SAF +911= $44

Then I call back again today and found out that unlimited incoming calls can not be added on as an option and so I am left with net working calling only for $30/month

Then I call back again today again to ask them if I were to remove V/M & 125 text messages, how much would it cost? THey told me that I would save $10 so that is equal to $20+tax+SAF

Now I call them again and they told me that I have to pay $25 + SAF+911+tax= $36 for the same ****

THE REP THAT I SPOKE WITH LAST DOES NOT WANT TO NEGOTIATE OR ANYTHING,SHE SUCH A *****....

WHAT DO YOU GUYS SUGGEST ME DO?

IVE CALLED THEM SO MANY TIMES TODAY, EACH TIME A DIFFERENT REP TELL ME A DIFFERENT STORY

[Vickel]

Here's my story:

I called earlier this week on Monday to negotiate for my friend's account. THey offered me 250 daytime, unlimited after 6pm, network calling, unlimited incoming, $10 value pack with $5 credit for $30/month+tax +SAF +911= $44

Then I call back again today and found out that unlimited incoming calls can not be added on as an option and so I am left with net working calling only for $30/month

Then I call back again today again to ask them if I were to remove V/M & 125 text messages, how much would it cost? THey told me that I would save $10 so that is equal to $20+tax+SAF

Now I call them again and they told me that I have to pay $25 + SAF+911+tax= $36 for the same ****

THE REP THAT I SPOKE WITH LAST DOES NOT WANT TO NEGOTIATE OR ANYTHING,SHE SUCH A *****....

WHAT DO YOU GUYS SUGGEST ME DO?

IVE CALLED THEM SO MANY TIMES TODAY, EACH TIME A DIFFERENT REP TELL ME A DIFFERENT STORY

wait 1 or 2 weeks and try again,
and male CSRs, seem to offer more perks
its hard to get everything at the same time, slowly build up your plan, mine took about 2 years to acheive.
as you suggested before, use the telus epp plan as leverage to negotiate

[Naavy]

I just talked to CSR and got this:

250 mins daytime
CD and VM
100 LD mins
Unltd wkdays and wkends frm 6.

Also getting LG chocolate for 79.99 and they extend my contract for 3 years. Thats bad. He also said that the cancellation fees will be 400 from now on.

Is this true?

[bubble.tea]

...... He also said that the cancellation fees will be 400 from now on.

Is this true?

yes, it is.

[axc]

I currently have a $25 plan that i got from a contract resign
250 mins daytime
Unltd wkdays and wkends frm 6.pm
R2R
CID

i was wondering if it was possible to change R2R to unlimited local network calling? because when i called CxR the representative said it was not possible

[Impossibles]

Wow Rogers is fast. Upgraded phone on monday evening, first delivery attempt was made on wednesday.

[h2lam]

Hi there,

what Rogers have offered me today:

$42 plan with $15 off per month:

200 daytime,unlimited after 6pm, unlimited network calling, unlimited incoming calls for $42-15= $27/month + $10 communication package (caller ID/Voicemail/125 text messages)= $37/month +SAF+911= $50.67


OR Keep my old plan:

$25/month
250 daytime, unlimited after 6pm, unlimited network calling, caller ID

If I want voicemail, I just add $5 for communication package that give b/c $10-$5 credit = $30/month

This is what they offered my friend, whom I am calling about to negotiate

Which ones should she choose and are they are any good?

[h2lam]

I called in for another friend and this is what I got for them:

$25-5= $20 per month
250 daytime+25mins = $275 mins daytime
evening after 6pm free & weekends
network calling for 3 months or Rogers to Rogers for free
Caller ID

Tax & everything included= $32 per month

What my other friend got is $37+tax+all fees= $51
200 daytime, unlimited incoming, unlimited network calling, caller ID/VM, 125 text messages,free evening after 6pm.

So basically you pay $17 more and you get voicemail, unlimited incoming calls,net work calling for the whole 3 yr contract, 125 text messages. Is it worth it?

Give me your feedback please :)

[h2lam]

Correction, I would pay $19 more to get all those other extra stuff mentioned below:
you get voicemail, unlimited incoming calls,net work calling for the whole 3 yr contract, 125 text messages. Is it worth it?


I called in for another friend and this is what I got for them:

$25-5= $20 per month
250 daytime+25mins = $275 mins daytime
evening after 6pm free & weekends
network calling for 3 months or Rogers to Rogers for free
Caller ID

Tax & everything included= $32 per month

What my other friend got is $37+tax+all fees= $51
200 daytime, unlimited incoming, unlimited network calling, caller ID/VM, 125 text messages,free evening after 6pm.

So basically you pay $17 more and you get voicemail, unlimited incoming calls,net work calling for the whole 3 yr contract, 125 text messages. Is it worth it?

Give me your feedback please :)

[PEA]

Just renewed mine on a 3 year term.

$25
250 minute daytime
unlimited evening and weekends
rogers to rogers
caller id
unlimited text messages

Also got a SE K790 on HUP for $130 with rebates.

[aingaran]

Called Retentions (with legitimate intentions of cancelling) and wasn't offered anything of worth

250
E&W @ 6
R2R
$25
+$10 Communicate + SAF & Taxes

[Kaitlyn]

So I got my rogers bill, $35.09 final price (SAF, tax, etc.)

250 mins
unlimited evenings + weekends @ 6pm
call display
name display
whocalled
voicemail
100 LD
125 sent text
detailed billing
network features

[h2lam]

Called Retentions (with legitimate intentions of cancelling) and wasn't offered anything of worth

250
E&W @ 6
R2R
$25
+$10 Communicate + SAF & Taxes

Thats a good deal if they give you $10 rebate to cover for the $10 communication package.

I called for my friend and got Line from burnaby (CSR). She gave us:

250daytime+25 bonus
R2R
caller ID
free evening/weekends after 6pm

$25/month-$5 credit= $20/month

[djgee]

So I got my rogers bill, $35.09 final price (SAF, tax, etc.)

250 mins
unlimited evenings + weekends @ 6pm
call display
name display
whocalled
voicemail
100 LD
125 sent text
detailed billing
network features

Holy crap! This is a good deal, indeed. The extras in your plan look quite similar to the $20 communicate pack except you're getting 125 sent text instead of 2500, no MMS and navigate data. Had you received the $20 communicate pack, your core plan would cost you about $3/mth, according to my calculations ($3+$20Communicate+$6.95+$0.50+taxes)=~$35.09.

[h2lam]

Hi everyone,

what is the cheapest & best Unlimited Incoming calls plans that exist now for Rogers customers that Customer Relations can offer?

I need Unlimited incoming calls, voicemail/caller ID, 150daytime or more,unlimited evening afer 6pm and NETWORK calling would be a great bonus to have.

Please let me know.

[tmleafs26]

Hi everyone,

what is the cheapest & best Unlimited Incoming calls plans that exist now for Rogers customers that Customer Relations can offer?

I need Unlimited incoming calls, voicemail/caller ID, 150daytime or more,unlimited evening afer 6pm and NETWORK calling would be a great bonus to have.

Please let me know.

This is what I have:

250/Unlimited Eve/Wkds Plan - $25.00
Unlimited Incoming Calls Opt.
250 Weekday Minutes
25 Anytime Minutes
125 Sent/Unlim Received Text
Detailed Billing

Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?


Discount(s)
Digital Call Display Credit -
Better Choice Bundles 15% Disc
Incoming Calling Option Bonus
Enhanced Services Credit
33.3% Value Pack Add-on Disc.


My Current Wireless Essentials



Unlimited Incoming Calls Opt.
$10 Communicate Value Pack

The above costs me after credits and all that with taxes and all $23

[h2lam]

That's really great what you have but I was originally offered the same plan as you but later then said they couldn't add on the Unlimited Incoming Calls Option anymore. They said they can do R2R but not Unlimited, which is what I wanted. When did you get this deal & who did you speak with?


This is what I have:

250/Unlimited Eve/Wkds Plan - $25.00
Unlimited Incoming Calls Opt.
250 Weekday Minutes
25 Anytime Minutes
125 Sent/Unlim Received Text
Detailed Billing

Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?


Discount(s)
Digital Call Display Credit -
Better Choice Bundles 15% Disc
Incoming Calling Option Bonus
Enhanced Services Credit
33.3% Value Pack Add-on Disc.


My Current Wireless Essentials



Unlimited Incoming Calls Opt.
$10 Communicate Value Pack

The above costs me after credits and all that with taxes and all $23

[aingaran]

I got the same can add R2R, but not unlimited incoming.

[freakonaleash]

Just phoned Rogers retention this morning and spoke with a very nice lady who offered me:

250 weekday minutes
25 BONUS anytime minutes
Unilimited evening/weekends starting at 6pm
Unlimited Incomming Calls
Unlimited Rogers 2 Rogers
Caller ID/Enhanced Voicemail/125 txt sent ($12 comm package)
1000LD minutes (added this for $5 b/c she had originally only gave me only 100)

Total comes to $30 + SAF + 911 fee/month


She also threw in a free Moto V360 phone and now I'm a happy camper :)
The only downside was that I had to sign a 3yr agreement, this isn't bad considering I've been with Rogers for the past 5 years.

[h2lam]

OK thats really good but becareful,

I was offered the same thing but then they told me later on that Unlimited Incoming calls cannot be added to this retention plan that you have. I suggest you call into Rogers again and double check your plan.

Make sure to double check everything as the customer relations don't have any extension number and you can speak to anyone all over Canada so its hard to track down unless that person actually wrote down everything that was offered to you word for word. I had to call them 10 times in the last 3 days to double check and each time I call in, I get a different story

Just phoned Rogers retention this morning and spoke with a very nice lady who offered me:

250 weekday minutes
25 BONUS anytime minutes
Unilimited evening/weekends starting at 6pm
Unlimited Incomming Calls
Unlimited Rogers 2 Rogers
Caller ID/Enhanced Voicemail/125 txt sent ($12 comm package)
1000LD minutes (added this for $5 b/c she had originally only gave me only 100)

Total comes to $30 + SAF + 911 fee/month


She also threw in a free Moto V360 phone and now I'm a happy camper :)
The only downside was that I had to sign a 3yr agreement, this isn't bad considering I've been with Rogers for the past 5 years.

[djgee]

@h2lam - I guess I'll have to double check my bill too as I this will be my first bill with both R2R and UL Incoming "promised" as part of my retention plan. Below is what I see on my account online:

My Current Price Plan

250/Unlimited Eve/Wkds Plan - $25.00
250 Weekday Minutes
25 Anytime Minutes
Unlimited Incoming Calls Opt.


Additional Services
Detailed Billing
Network Features *
Navigate Mobile Internet 5 MB
2500 Sent/Unlim Received Text
Picture and Video Messages


Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?


Discount(s)
Rogers Wireless Ambassador 20%
Digital Call Display Credit - To be removed on 29/01/2010
Monthly Plan Credit
Rogers to Rogers 3yr Bonus - To be removed on 08/04/2010


My Current Wireless Essentials


$20 Communicate Value Pack
Rogers to Rogers Calling
Unlimited Incoming Calls Opt.

[freakonaleash]

OK thats really good but becareful,

I was offered the same thing but then they told me later on that Unlimited Incoming calls cannot be added to this retention plan that you have. I suggest you call into Rogers again and double check your plan.

Make sure to double check everything as the customer relations don't have any extension number and you can speak to anyone all over Canada so its hard to track down unless that person actually wrote down everything that was offered to you word for word. I had to call them 10 times in the last 3 days to double check and each time I call in, I get a different story

Thanks I'll certainly phone is to inquire with a regular CS rep. I did look on Roger's website through my account and everything thatw as promised is currently there. I guess we will see when I get my first bill.

[h2lam]

I have called into Rogers 4-5 times already about the Unlimited Incoming Calls option. They told me that it is impossible to get Unlimited Incoming calls as an option with that current retention plan. They told me if I want unlimited incoming & Unlimited after 6pm,I have to switch my plan completely to the $42 plan

@h2lam - I guess I'll have to double check my bill too as I this will be my first bill with both R2R and UL Incoming "promised" as part of my retention plan. Below is what I see on my account online:

My Current Price Plan

250/Unlimited Eve/Wkds Plan - $25.00
250 Weekday Minutes
25 Anytime Minutes
Unlimited Incoming Calls Opt.


Additional Services
Detailed Billing
Network Features *
Navigate Mobile Internet 5 MB
2500 Sent/Unlim Received Text
Picture and Video Messages


Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?


Discount(s)
Rogers Wireless Ambassador 20%
Digital Call Display Credit - To be removed on 29/01/2010
Monthly Plan Credit
Rogers to Rogers 3yr Bonus - To be removed on 08/04/2010


My Current Wireless Essentials


$20 Communicate Value Pack
Rogers to Rogers Calling
Unlimited Incoming Calls Opt.

[h2lam]

Honestly,

I've called into Rogers about 10 times in the last 3 days and most of those times, the CSR didn't offer me anything decent at all. It took me so long just to get the $15 off per month for the $42/month plan unlimited incoming calls/network calling plan or the regular $25 plan retention with 150 daytime & free evening after 6pm. I find Rogers customer relations to be terrible and so cheap. They barely give you anyting. To get $15 off I had to renew my contract and extend it from 2 yrs left to anothe year to make it 3 yrs.

I have called into Fido as I am currently a Fido customer and only called Rogers on behalf of my friend and I found that Fido to be so much better. ATleast they have an extension # and they all know eachother, work in the same call centre in Montreal while Rogers CSR is all over Canada at different locations/time zone. Fido easily give $10-15 off per month with just 1 phone call and you don't have to extend your contract at all.

I got $20 off my fido plan for the duration of my 2 yr contract & a free phone:

150 daytime, free evening after 7pm, unlimited incoming calls, caller ID & voicemail, for just $25-20=$5+9(caller ID/Voicemail)+7.45(SAF+911)=$24.45/month (all tax & everything included)

This $25 incoming calls plan is called the student plan. Now that Rogers & Fido are the same company and uses the same towers & signal. I suggest you to switch over to Fido as they give way more discounts and deals then Rogers. Believe me. I've had it with Rogers this week....calling them so many times and barely getting anything decent for unlimited incoming calls

[Mad.Whack]

Honestly,

I've called into Rogers about 10 times in the last 3 days and most of those times, the CSR didn't offer me anything decent at all. It took me so long just to get the $15 off per month for the $42/month plan unlimited incoming calls/network calling plan or the regular $25 plan retention with 150 daytime & free evening after 6pm. I find Rogers customer relations to be terrible and so cheap. They barely give you anyting. To get $15 off I had to renew my contract and extend it from 2 yrs left to anothe year to make it 3 yrs.

I have called into Fido as I am currently a Fido customer and only called Rogers on behalf of my friend and I found that Fido to be so much better. ATleast they have an extension # and they all know eachother, work in the same call centre in Montreal while Rogers CSR is all over Canada at different locations/time zone. Fido easily give $10-15 off per month with just 1 phone call and you don't have to extend your contract at all.

I got $20 off my fido plan for the duration of my 2 yr contract & a free phone:

150 daytime, free evening after 7pm, unlimited incoming calls, caller ID & voicemail, for just $25-20=$5+9(caller ID/Voicemail)+7.45(SAF+911)=$24.45/month (all tax & everything included)

This $25 incoming calls plan is called the student plan. Now that Rogers & Fido are the same company and uses the same towers & signal. I suggest you to switch over to Fido as they give way more discounts and deals then Rogers. Believe me. I've had it with Rogers this week....calling them so many times and barely getting anything decent for unlimited incoming calls

Getting 15$ off a price plan MONTHLY and then calling rogers cheap.

Anyone else find this a tad ironic?

[h2lam]

Getting 15$ off a price plan MONTHLY and then calling rogers cheap.

Anyone else find this a tad ironic?

I called them 10 times to get $15 off for a plan with Rogers, which came to be $37 per month for unlimited incoming calls before tax & SAF+911, while I only call Fido 1 time to easily get with Fido for only 1 call to get $15 off a $25 unlimited incoming calls plan, which comes to be only $10 before tax & everything:

So Fido= $10/month+tax+saf+911= $26/month with $15 discount (1 phone call)

Rogers= $37+tax+saf+911= $51/month with $15 discount (10 phone calls)

[Jkim]

the more you call them...you'll be on their black list or w/e which isn't a good thing...
I'd say u had bad luck

[Vickel]

Honestly,

I've called into Rogers about 10 times in the last 3 days and most of those times, the CSR didn't offer me anything decent at all. It took me so long just to get the $15 off per month for the $42/month plan unlimited incoming calls/network calling plan or the regular $25 plan retention with 150 daytime & free evening after 6pm. I find Rogers customer relations to be terrible and so cheap. They barely give you anyting. To get $15 off I had to renew my contract and extend it from 2 yrs left to anothe year to make it 3 yrs.

I have called into Fido as I am currently a Fido customer and only called Rogers on behalf of my friend and I found that Fido to be so much better. ATleast they have an extension # and they all know eachother, work in the same call centre in Montreal while Rogers CSR is all over Canada at different locations/time zone. Fido easily give $10-15 off per month with just 1 phone call and you don't have to extend your contract at all.

I got $20 off my fido plan for the duration of my 2 yr contract & a free phone:

150 daytime, free evening after 7pm, unlimited incoming calls, caller ID & voicemail, for just $25-20=$5+9(caller ID/Voicemail)+7.45(SAF+911)=$24.45/month (all tax & everything included)

This $25 incoming calls plan is called the student plan. Now that Rogers & Fido are the same company and uses the same towers & signal. I suggest you to switch over to Fido as they give way more discounts and deals then Rogers. Believe me. I've had it with Rogers this week....calling them so many times and barely getting anything decent for unlimited incoming calls

like people have said before, it all depends on the CSR. My plan took me a while to get calling in every few months to see if i get lucky. I finally did get a nice CSR. I really like my new plan now, i can say im a happy rogers wireless customer.

[jupitermoon]

Called in last evening and got this deal,

275 daytime
unltd eve/wkend starting at 6pm
VM/CID/125 TEXT
100 Cdn LD

Was offered $25, and negotiated it down to $20.

and this is the clincher, asked for a HUP, he asked what phone do I have in mind, I asked for the SONYErickson K790 thinking that I will have to negotiate it down, the super nice rep put me on hold for a sec, came back and said no problem, he will give it to me for free!

I am a happy Rogers customer.:cheesygri

BTW, been with Rogers 10 years, now will be sticking with them for another 3.

[doobievibes]

Called in last evening and got this deal,

275 daytime
unltd eve/wkend starting at 6pm
VM/CID/125 TEXT
100 Cdn LD

Was offered $25, and negotiated it down to $20.

and this is the clincher, asked for a HUP, he asked what phone do I have in mind, I asked for the SONYErickson K790 thinking that I will have to negotiate it down, the super nice rep put me on hold for a sec, came back and said no problem, he will give it to me for free!

I am a happy Rogers customer.:cheesygri

BTW, been with Rogers 10 years, now will be sticking with them for another 3.
Were you in a middle of a contract or not in a contract?

[manfrog]

Two questions....

1. I notice that nobody is mentioning call waiting in there packages. Is this assumed that it is there?

2. The free memory promo...is signed up but have heard nothing since. IS this normal, does it just arrive without any sort of confirmation that they received my request?

Thanks!!!

[rupture]

Two questions....

1. I notice that nobody is mentioning call waiting in there packages. Is this assumed that it is there?

2. The free memory promo...is signed up but have heard nothing since. IS this normal, does it just arrive without any sort of confirmation that they received my request?

Thanks!!!

1) Call waiting comes with ALL plans, its standard.

2) I signed up for the free memory promo about a week and a half a ago. Rogers then proceeded to send me 216+ emails stating that I had been "approved" (prolly a glitch). I am hoping it arrives in the next week or two.

[Amourek]

Question: Fooling and forgetful I let my contract lapse with Rogers for a few months. Do I have any leverage with retention?

[HowEver]

Question: Fooling and forgetful I let my contract lapse with Rogers for a few months. Do I have any leverage with retention?

More than most. You went from contract to "month-to-month" status. Unless you mean that you terminated the Rogers contract, you have a lot more leverage than a person only a month or two or a year into a long contract.

If you did terminate the contract, you get all the perks of a new customer, and then a few months to six months in, you get to call in for retentions.

EVERYBODY qualifies for a hardware upgrade after 24 months now, by the way.*

*Some sooner.