[Merged] Hot deal for Rogers Wireless Customers

[thenatureboy]

Just called customer relations, and they wouldn't budge much.. I currently have:

$25/month
200min daytime
unlimited nights/weekends from 6p
call display

I called to cancel (2months left) and all they could offer is to add voicemail and the 100ld (i wanted the unlimted incoming, but they said that couldn't be added to my current plan) and offered me the w810 for $99 (on 3yr renewal)

Should I go for it, or call back and try to get something better (like the other previous posts)

[Gellar]

3yr renewal? no way man

[mlc2000]

I have a 30gb mp3 player so I don't need a phone for MP3's


I just got off phone, they just offered me RAZR + Free Plantronics BT Headset for $50, extend CURRENT contract to 3 yrs (so it was extended by just 11 months), no admin fee, no delivery charge, no MIR.

I've never had a problem switching to other plans, and lets face it, I need a phone and probably always will, so having a 3 yr plan is no big deal. I'll never understand why people are afraid of locking in?



Now I gotta get car charger on Ebay.

I already have a USB car charger, is it just a mini USB plug to charge the RAZR?

[DYJ]

Right now I have
250mins
Call Display
Free E/W starting 6pm

25+SAF+911

I called them yesturday to see if they can add anything for me, they said no and offered my a worse plan. What should I do?

[mlc2000]

I have same plan for $25, including 100LD minutes and bonus 25 minutes
Free call display, free voicemail.
Next plan up was $45, and all I get is another 100 minutes
Sounds a little pricey, I'd have to go over 335minutes /mo to see a savings.


Right now I have
250mins
Call Display
Free E/W starting 6pm

25+SAF+911

I called them yesturday to see if they can add anything for me, they said no and offered my a worse plan. What should I do?

[hybrid.09]

I just got an update. So I called them, they were nice, offered a lot of cool things.

Basically I get:

250 Anytime Minutes
1000 Eve/Weekend from 6PM
Unlimited R2R
Unlimited Incoming
100 LD Minutes
Voicemail
Call Display
125 TXT Outgoing

Total: $25/month + SAF + 911 + TAX

My mom got the same thing, except for $30/mo :confused:

[bubble.tea]

I just got an update. So I called them, they were nice, offered a lot of cool things.

Basically I get:

250 Anytime Minutes
1000 Eve/Weekend from 6PM
Unlimited R2R
Unlimited Incoming
100 LD Minutes
Voicemail
Call Display
125 TXT Outgoing

Total: $25/month + SAF + 911 + TAX

My mom got the same thing, except for $30/mo :confused:

dang. That's thievery.

WELL DONE!

[ibear]

so they are really beginning to offer 250 minutes with ulimited incoming now... i mean for $25

I just got an update. So I called them, they were nice, offered a lot of cool things.

Basically I get:

250 Anytime Minutes
1000 Eve/Weekend from 6PM
Unlimited R2R
Unlimited Incoming
100 LD Minutes
Voicemail
Call Display
125 TXT Outgoing

Total: $25/month + SAF + 911 + TAX

My mom got the same thing, except for $30/mo :confused:

[monstar]

Now I gotta get car charger on Ebay.

I already have a USB car charger, is it just a mini USB plug to charge the RAZR?

Yes it is a mini USB plug to charge the RAZR, I don't have a RAZR but my phone uses the mini USB plug.
I HAVE seen a miniUSB plug not work on my phone before....tried a Blackberry one with my MotoE680i and that didn't work.

But if you do decide to buy a car charger online
Go to www.cnn.cn
I bought the Razr Car Charger, its 4 or 5$ and shipping is 4$, all parts are OEM...only thing is theres a LED on the charger that shines through a clear part with the Motorola logo and its bright as hell!

[hybrid.09]

Sorry guys, that's $30/month + 33.3% ($9.99 (basically free essentials for 1 account)) off for all the same thing, they just had a system error.

So it's still good. Basically we have the same plan, except my mom pays $20 + taxes, and I pay $30 + taxes.

[hybrid.09]

To clarify, I got:

250 Anytime Minutes
1000 Eve/Weekend from 6PM
Unlimited R2R
Unlimited Incoming
100 LD Minutes
Voicemail
Call Display
75 TXT Outgoing

Total: $30/month + SAF + 911 + TAX

I didn't get the $25/mo because I did not call and scream "I'm going to switch to Bell!", I just asked nicely and got it :D

[fantom]

To clarify, I got:

250 Anytime Minutes
1000 Eve/Weekend from 6PM
Unlimited R2R
Unlimited Incoming
100 LD Minutes
Voicemail
Call Display
75 TXT Outgoing

Total: $30/month + SAF + 911 + TAX

again, anyone gets that plan for $25-30/month please PM me your phone # so I can use it as a reference when I call in next time... simply because "asking nicely" doesn't really work well with people who play "hard to find plan on the list of plans I've got here"... and I just want some concrete data to back up my request (I feel I've got as much of a reason to get that same pricing after being a customer for 8 years as anyone else here... especially if I've got 2 lines/phones with them too).

Thank you...

P.S. - and what is it with people protecting their phone numbers like I'm gonna add them to some spam database or something... geez, help the brother out.

[weedb0y]

I just got an update. So I called them, they were nice, offered a lot of cool things.

Basically I get:

250 Anytime Minutes
1000 Eve/Weekend from 6PM
Unlimited R2R
Unlimited Incoming
100 LD Minutes
Voicemail
Call Display
125 TXT Outgoing

Total: $25/month + SAF + 911 + TAX

My mom got the same thing, except for $30/mo :confused:


What update?

[zzricezz]

sweet, I just called and was able to add 100ld to my existing plan.

[monstar]

P.S. - and what is it with people protecting their phone numbers like I'm gonna add them to some spam database or something... geez, help the brother out.

I think by givin you their number and if you call about it using their number as a reference, You and them will get flagged.
So thats probably why no one wants to

[hybrid.09]

What update?I asked before and asked about the $25/mo. 250 min etc etc plan and it worked, sort of :D

[knight]

hey guys ,

I just called to get the 125 txt msgs added which I did with no problems but my 25 free bonus minutes disappeared! I called them again and they said whenever they do "account maintenence " this things gets removed but I never changed my plan all that happened is a change of bundle ( I already had VM and CID and there is a bundle which you can now get from an CSr for 10 which includes VM/CID/125txt so I asked to bundle so i can get the 125 txt msgs )

my current plan

$25

250 daytime
unlimited r2r
weeknight 6 - 8am and weekends
100 LD
Vm/CID/125 txt

with all the other stuff like ( 3 month unlimited txt/vid/pic msging and 6 month unlimtd calling ) 3 yr contract


the customer relation would not give me the 25 min back i told him I just had it and it should only be removed when i change my plan but he said "it was an error in the system and the sytem corrects it when you add or change features" !

Any ideas?



Somebody must have an idea !

[fantom]

I think by givin you their number and if you call about it using their number as a reference, You and them will get flagged.
So thats probably why no one wants to

flagged how and for what reason?

[monstar]

Well, theres been people who have mentioned it before..

Example, most people get flagged from being bitchy on the phone, they'll call repeatedly threatening about cancelling and hoping they'll get offered something good. People think that as a customer, if they complain they'll get more but a LOT of people abuse this. Plus Rogers documents each time you've called in, so if you've called in many times threatening and hoping you're gonna get something good they're gonna flag you.

So same goes for someone giving you their number, first of all its someone you don't know at all, and its a reason that some people get different things. Maybe they're great customers.....or they get lucky with a nice customer service representative that decides to hook them up. I've read of someone getting flagged on HoFo because someone else referenced their number to try and get their plan.

[fantom]

To clarify, I got:

250 Anytime Minutes
1000 Eve/Weekend from 6PM
Unlimited R2R
Unlimited Incoming
100 LD Minutes
Voicemail
Call Display
75 TXT Outgoing

Total: $30/month + SAF + 911 + TAX


p.s. - i asked about that plan... apparently, it's 1000 eve/weekend minutes after 9pm on the one you mentioned... but hey, you might have gotten a really, really nice customer rep.

again, inspired by that... here I went off for another call and here's what I actually settled on (since most of my calls are incoming anyway):

250 Daytime Minutes
Unlimited Eve/Weekend from 8PM
Unlimited Incoming Calls
VM/Call Display/Caller ID
125 TXT Outgoing/Unlimited Incoming

Total: $35/month + SAF + 911 + TAX = $48/month

not bad...

plus unlimited calling for 3 months, unlimited sms/picture/video messaging for 3 months... detailed billing... it's all good! savings of about $10-15 from the one I got yesterday... ;)

[monstar]

Hey Fantom

Any idea if the price of 35$ would drop if you didnt have
VM, Txt, Name display? Did you ask? Or was that what they offered you straight up?

I've got
100+50bonus daytime
1000 eve/weekend @ 8
unlimited incoming
rogers 2 rogers
1000 r2r long d canada
100 long d canada
caller id
for 25$/mon + SAF+ 911

If taking out VM,Texting, Name Display is possible then I'd go for that

[hybrid.09]

Not bad. Yeah, I got 6PM, the CS rep was REALLY nice :D I think it's cause it's my 2nd time calling in, in my whole 10 years with Rogers :D

And considering I have Rogers TV, Internet, Home Phone, and Wireless.

[monstar]

And considering I have Rogers TV, Internet, Home Phone, and Wireless.


Dude, I think that makes a world of a difference

[hybrid.09]

Dude, I think that makes a world of a differenceIs that sarcasm? I really can't tell. It's the internet :/

I wonder If I did what the first page said how much of a discount I would have gotten :D

[monstar]

Uhh, I mean it.

Well, think about it from Roger's stand point.

You have Rogers TV when you could have it with someone else
You have their internet and home phone, when it could be with someone else
As well as Wireless, when it could be with someone else.

Wouldn't they do small things like give you a 5$/month early evenings option to make you happy? Considering you have 3 other services with them.
If they made you unhappy with your cell phone, you might start doubting the company and be like MAYBE i should go with another tv,internet and phone provider.

[hybrid.09]

100+50bonus daytime
1000 eve/weekend @ 8
unlimited incoming
rogers 2 rogers
1000 r2r long d canada
100 long d canada
caller id
for 25$/mon + SAF+ 911
That's the plan I had before, except 50 more bonus minutes and the essential package (75 or 125 texts)

[hybrid.09]

Uhh, I mean it.

Well, think about it from Roger's stand point.

You have Rogers TV when you could have it with someone else
You have their internet and home phone, when it could be with someone else
As well as Wireless, when it could be with someone else.

Wouldn't they do small things like give you a 5$/month early evenings option to make you happy? Considering you have 3 other services with them.
If they made you unhappy with your cell phone, you might start doubting the company and be like MAYBE i should go with another tv,internet and phone provider.Well, it's good. Their internet is good, slow at times but hey. I had bell home phone, but Rogers is cheaper and more features, cell is good, its GSM :D i wanted to go with fido city (unlimited for $40/mo) but its impossible to find without paying $400+ and TV well, who else? :D

[monstar]

I just added the 50 bonus minutes last week haha..
Maybe I can go with some more later, like if I decide to do a HUP for one of the new phones to get the memory card deal.

Too bad I'm not a fan of Sony Ericssons though..

I'd be happy with 200ish minutes and Early evenings with everything else I already have there..

BTW - Are you getting a bundled discount? Because you should be, I think thats what you're referring to in a few posts up?

I agree with you, I could never leave GSM. My friend was a GSM user for a long time, got a job with Bell and well obviously they pay for his bills but he hates it, he wants to go back to GSM.

I would bundle too, but here in Alberta Rogers doesn't offer so many services.
We've got Telus and Shaw for internet and Telus holds all land line phones and only Shaw for TV unless you go satellite

[hybrid.09]

I just added the 50 bonus minutes last week haha..
Maybe I can go with some more later, like if I decide to do a HUP for one of the new phones to get the memory card deal.

Too bad I'm not a fan of Sony Ericssons though..

I'd be happy with 200ish minutes and Early evenings with everything else I already have there..

BTW - Are you getting a bundled discount? Because you should be, I think thats what you're referring to in a few posts up?

I agree with you, I could never leave GSM. My friend was a GSM user for a long time, got a job with Bell and well obviously they pay for his bills but he hates it, he wants to go back to GSMOh no, I have VIP discount on top of that :D 15% :P

I also did a HUP for a W810i with 4GB for only $169 + tax :D And it only extends my moms contract for around 6-8 months, so it's not a big loss.

Also, I have FTA satallite, and *cough* free DN :D

[monstar]

I'd do the HUP for the w810 w/ 1gb + 4gb just to sell some of the stuff...but since i'm already on month to month, I'd have to resign for 3 years...so not quite the 6-8 months that you had to do haha...

But like I said its temping to keep the w810 but I dont like SE, and you never know what new phones Rogers is getting next...since they're doing so well now

[hybrid.09]

I'd do the HUP for the w810 w/ 1gb + 4gb just to sell some of the stuff...but since i'm already on month to month, I'd have to resign for 3 years...so not quite the 6-8 months that you had to do haha...

But like I said its temping to keep the w810 but I dont like SE, and you never know what new phones Rogers is getting next...since they're doing so well nowOh well. I guess I'm making like $200+ profit, since I do my own unlocking/unbranding :)

[monstar]

I know you can unbrand with flex/flash

Can you unlock SE's with that method?
Just with a Data cable or do you have a clip?


I've dealt mostly with Motorolas
Some allow you to be unlocked via Cable with flexing/flashing
Quite a few require the clip

[hybrid.09]

I know you can unbrand with flex/flash

Can you unlock SE's with that method?
Just with a Data cable or do you have a clip?


I've dealt mostly with Motorolas
Some allow you to be unlocked via Cable with flexing/flashing
Quite a few require the clipFlex? It's not a Motorola :D

I have both a clip and data cable, use the data cable for unbranding though, but only takes around 3 minutes. And clip for unlocking.

[monstar]

Cool, good to know

Haha like I said, Not an SE fan...dealt strictly with Motos
after my very first SE crapped out after a month

[mlc2000]

Thanks, I ordered one.
I'll just put some acetone (nail polish remover) on the clear plastic where the light is....that should cloud the plastic.


Yes it is a mini USB plug to charge the RAZR, I don't have a RAZR but my phone uses the mini USB plug.
I HAVE seen a miniUSB plug not work on my phone before....tried a Blackberry one with my MotoE680i and that didn't work.

But if you do decide to buy a car charger online
Go to www.cnn.cn
I bought the Razr Car Charger, its 4 or 5$ and shipping is 4$, all parts are OEM...only thing is theres a LED on the charger that shines through a clear part with the Motorola logo and its bright as hell!

[hybrid.09]

Cool, good to know

Haha like I said, Not an SE fan...dealt strictly with Motos
after my very first SE crapped out after a monthI converted :D

Thanks, I ordered one.
I'll just put some acetone (nail polish remover) on the clear plastic where the light is....that should cloud the plastic.Did that actually cloud the plastic? Because If I push nail polish on plastic it just cleans it.

[fantom]

Dude, I think that makes a world of a difference

yea, that does make a world of difference... since I cancelled all my other services with them except for internet.

thank god for FTA satellites, eh... :D

and how much does w810 go for on eBay these days?

[hybrid.09]

Yup. I love FTA, but sometimes it craps out.

W810's price is still keeping strong, even $281 USD on the cheapest GSM phone provider (MyWorldPhone.com)

[taichiubg]

Yeah, this deal is totally true. I was with rogers :mad: for 4 YEARS!!

--THEN--
I got a call from those retention dudes giving me that serious deal! I rejected it saying, "If you really wanted my business you could have offered me this 3 retention reps ago".

--NOW--
I'm with Telus, happiest guy in the world... they rule. Guys, wait until our cell numbers get transferrable (march I think), then you'll see serious fights for long term contracts from the carriers, because we'll have the freedom to switch carriers and keep our numbers!

[bubble.tea]

Yeah, this deal is totally true. I was with rogers :mad: for 4 YEARS!!

--THEN--
I got a call from those retention dudes giving me that serious deal! I rejected it saying, "If you really wanted my business you could have offered me this 3 retention reps ago".

--NOW--
I'm with Telus, happiest guy in the world... they rule. Guys, wait until our cell numbers get transferrable (march I think), then you'll see serious fights for long term contracts from the carriers, because we'll have the freedom to switch carriers and keep our numbers!

I remember the reluctance to 3yr contracts when they first came on the scene...I wonder if LONGER contracts will become introduced. lol..FIVE YEAR contracts.

[ecgz88]

Hey Fantom

Any idea if the price of 35$ would drop if you didnt have
VM, Txt, Name display? Did you ask? Or was that what they offered you straight up?

I've got

100+50bonus daytime
1000 eve/weekend @ 8
unlimited incoming
rogers 2 rogers
1000 r2r long d canada
100 long d canada
caller id
for 25$/mon + SAF+ 911

If taking out VM,Texting, Name Display is possible then I'd go for that

Currently I'm on

100 daytime
1000 eve/weekend @ 8
unlimited incoming
100 long d canada
Voice Mail
for 25$/mon + SAF+ 911

I should try to get 1000 eve/weekend @ 6, then I'm happy;)

How long should I need to call back since I don't want to renew the contact?

[hybrid.09]

Currently I'm on
100 daytime
1000 eve/weekend @ 8
unlimited incoming
100 long d canada
Voice Mail
for 25$/mon + SAF+ 911

I should try to get 1000 eve/weekend @ 6, then I'm happy;)

How long should I need to call back since I don't want to renew the contact?It doesn't renew the contract, just changes the plan.

[Ziggy007]

I got:

250 wd minutes
unlim evenings and weekends @ 6pm
CID
100 LD minutes

$20/month.

[monstar]

Currently I'm on
100 daytime
1000 eve/weekend @ 8
unlimited incoming
100 long d canada
Voice Mail
for 25$/mon + SAF+ 911

I should try to get 1000 eve/weekend @ 6, then I'm happy;)

How long should I need to call back since I don't want to renew the contact?

You can call in and CHANGE your plan ANYTIME you want
1000 eve/weekend @ 6 isn't hard you can add it directly on your account..7$ a month I think, promotional thing seems to be 5$ for first 12 months

But i'm assuming you mean you want it for free.. then all you can is try and ask.

Remember don't get suckered, you don't have to renew if you change your contract. I've seen one or two people get tricked into renewing before.
If the rep says they'll give it to you IF you renew, then thats up to you.

[hybrid.09]

I got:

250 wd minutes
unlim evenings and weekends @ 6pm
CID
100 LD minutes

$20/month.Did you say you were going to leave or you just called to change? :confused: Because that doesn't seem possible at all.

[muffin]

Did you say you were going to leave or you just called to change? :confused: Because that doesn't seem possible at all.

well i actually got a similar plan

250 daytime min
unlimited after 8
100 Cdn LD
CID
VM

for $20

[hybrid.09]

Explain how to get that? :D

[fantom]

well i actually got a similar plan

250 daytime min
unlimited after 8
100 Cdn LD
CID
VM

for $20

how to get that?

that's like a default $20 plan you can ask for anytime...

[fantom]

Yup. I love FTA, but sometimes it craps out.

viewsat rules them all... 'sup weedb0y!


W810's price is still keeping strong, even $281 USD on the cheapest GSM phone provider (MyWorldPhone.com)

really?!

damn, that's it... I'm getting my hardware upgrade as well!

what was the deal again, $169?

how hard/easy is it to unlock?

[ecgz88]

Yes I want @6 for free, then I can sell my plan to somebody since I just got a job from Bell;)

I assume they will put a note under your account for every customer call in. Since My monthly bill never over my monthly fee, I don't think they will give me a lot of freebies.;)

You can call in and CHANGE your plan ANYTIME you want
1000 eve/weekend @ 6 isn't hard you can add it directly on your account..7$ a month I think, promotional thing seems to be 5$ for first 12 months

But i'm assuming you mean you want it for free.. then all you can is try and ask.

Remember don't get suckered, you don't have to renew if you change your contract. I've seen one or two people get tricked into renewing before.
If the rep says they'll give it to you IF you renew, then thats up to you.

[hybrid.09]

how to get that?

that's like a default $20 plan you can ask for anytime...I mean't the 250 with unlimited eve/wknd from 6 for $25

viewsat rules them all... 'sup weedb0y!



really?!

damn, that's it... I'm getting my hardware upgrade as well!

what was the deal again, $169?

how hard/easy is it to unlock?
Viewsat Xtreme owner and it's easy to unlock, around $30-40 too.

[Smashy]

how to get that?

that's like a default $20 plan you can ask for anytime...

Just so I'm clear, what are the keys again?

You have to be on a Rogers contract, call the Retentions department, and simply ask kindly for it? Or are you guys saying that you will switch to another service provider?

Is it basically an available plan that you have to call in to switch to?

[hybrid.09]

Just so I'm clear, what are the keys again?

You have to be on a Rogers contract, call the Retentions department, and simply ask kindly for it? Or are you guys saying that you will switch to another service provider?

Is it basically an available plan that you have to call in to switch to?I just called Rogers, asked to change my plan, and that's what they did. I didn't threaten anything :confused:

[bubble.tea]

I just called Rogers, asked to change my plan, and that's what they did. I didn't threaten anything :confused:

you are SOFA KING lucky mang. That plan is $60 EASY.

the retention 250daytime with Unlimited incoming SHOULD be $50.

[ppthomas]

i called today at tht 1888 number posted in here, this is wht i got
3yr contract
250+25 anytime
unlimted eve/weekend 6pm-8am
R2R
1000LD mins
Caller ID
6months unlimited local call

25+5-5credit=25

i added voicemail and 125txt for 10bucks
tried to wave tht system acces fee but hmm failed

this is after calling them 3rd time

[bubble.tea]

I've noticed that many people haven't mentioned getting 'chatNsend'...you know., unlimited picture/text/video messaging along with the Freedom of Speech FOS local airtime bonus.

Guess it's finally become a thing of the past with retention deals.

FYI., dunno how many people know about this...but there's a $20 wireless essential bonus now.

$20!!!!

cid/vm/name dispaly/who called
2mb navigate mobile/2500 sent sms/1000 pic/vid messaging!!!!!!!

[fantom]

I've noticed that many people haven't mentioned getting 'chatNsend'...you know., unlimited picture/text/video messaging along with the Freedom of Speech FOS local airtime bonus.

Guess it's finally become a thing of the past with retention deals.

FYI., dunno how many people know about this...but there's a $20 wireless essential bonus now.

$20!!!!

cid/vm/name dispaly/who called
2mb navigate mobile/2500 sent sms/1000 pic/vid messaging!!!!!!!


yes, I had chat&send bonus on the new "megaplan" but the plan itself was too costly... ended up around $63 after taxes and whatnot.

however, I would've kept it IF the damn MMS allowed sending pictures larger than 100kb... and most of the pix I take with my phone are like 250kb+... ghey!

I don't even know about the movies, what the max size is...

(or is that just D600 acting up with some limitations?)

you are SOFA KING lucky mang. That plan is $60 EASY.

the retention 250daytime with Unlimited incoming SHOULD be $50.

well, apparently it is only $30 :D

base plan = $20
R2R = $5 extra
unlimited incoming = $10 extra

mix and match :D

Just so I'm clear, what are the keys again?

You have to be on a Rogers contract, call the Retentions department, and simply ask kindly for it? Or are you guys saying that you will switch to another service provider?

Is it basically an available plan that you have to call in to switch to?

call in, ask for the 250 mins daytime and unlimited eve/weekend after 8pm for $20 and you'll get it.

for an extra $5 you get the unlimited evenings starting at 6pm.

I mean't the 250 with unlimited eve/wknd from 6 for $25

as mentioned above, it costs an extra $5 for early evenings.. but even that can be thrown in as a free bonus with the right plan ;)

[ecgz88]

1000LD mins?

I can't understand why Rogers don't give USA LD Minutes, charge is the same with Canadian LD, 0.25/Per Min

i called today at tht 1888 number posted in here, this is wht i got
3yr contract
250+25 anytime
unlimted eve/weekend 6pm-8am
R2R
1000LD mins
Caller ID
6months unlimited local call

25+5-5credit=25

i added voicemail and 125txt for 10bucks
tried to wave tht system acces fee but hmm failed

this is after calling them 3rd time

[Alvito]

If i change plans will i still keep my credits?

Also, does the 40 dollar student plan include caller id? can someone provide a link to everything thats included? I think it was posted up here before.

l

[terribly]

If they change your plan like this, and don't mention a contract renewal, I presume you're still tied into the contract for the length you originally signed up for?

I called in today and got

$20:
200 daytime
UL E+W @ 8
100 CND Long Distance
Unlimited R2R
Caller ID

Girlfriend got the same, but added 1000 canadian LD for an extra $5.

Beats the hell outta the couples plan we were on before ;P

[Alvito]

But if you're not on a couples plan, then you are not a couple!

kidding.

I think i found the student plan.

Available only on a 3 year commitment

$40
250 daytime minutes
Unlimited evenings\Weekends after 9PM
Unlimited incoming
150 Canadian LD minutes
125 Text Messages
1000 R2R Text Messages
Unlimited R2R local calling

add 7$ for 6pm, but get 12 months of early evenings free

Boohoo no Caller id.

[terribly]

Crap!

I knew there was a catch.

Also, I dunno if it's been mentioned, I think there's a $30 unlimited incoming plan too. 150 daytime, UL E+W @ 9, and UL incoming.

I may have to double check it, and it may not be valid anymore, but I know there was for a little while.

Also, that $40 student plan is quite solid. Lots of talk time.

[Smashy]

Regarding $20 and $25 plans, has anyone been able to get it as a new subscriber? I'm thinking of calling in and seeing if I can get it as a new subscriber. Am I automatically ruled out for this plan option, or do I have a good chance of them letting me on this plan from the start?

[st7860]

I've noticed that many people haven't mentioned getting 'chatNsend'...you know., unlimited picture/text/video messaging along with the Freedom of Speech FOS local airtime bonus.

Guess it's finally become a thing of the past with retention deals.

FYI., dunno how many people know about this...but there's a $20 wireless essential bonus now.

$20!!!!

cid/vm/name dispaly/who called
2mb navigate mobile/2500 sent sms/1000 pic/vid messaging!!!!!!!



they'll almost never give you chat and send first but if you get a retention and ask for the chat n send, they will.

[bubble.tea]

yes, I had chat&send bonus on the new "megaplan" but the plan itself was too costly... ended up around $63 after taxes and whatnot.
...
WHAT ARE YOU RAMBLING about.

MMS' are resized from the phone before fired off to the server. You CAN send off pics and vids aLARGER than 100kb., I'm quite (assuming here lol) certain :rolleyes: :lol:.

You're just bloody lucky! ;)

they'll almost never give you chat and send first but if you get a retention and ask for the chat n send, they will.
Care to put money where your mouth is there "Beeeeeeeeg-A-boi".

[fantom]

WHAT ARE YOU RAMBLING about.

MMS' are resized from the phone before fired off to the server. You CAN send off pics and vids aLARGER than 100kb., I'm quite (assuming here lol) certain :rolleyes: :lol:.

what am I rambling about?

I tried sending off a 160kb picture thru MMS and the error message popped up saying "Cannot add more. Max: 100kb"

now, wtf is that?! hopefully it's not a hardware limitation of sorts in D600...

[Kingmoo]

I have been with rogers for 8 years or more now and I am currently at the end of my 1st year of a 3 year contract on the Couples Plan. I called up and asked for something cheaper (I didn't threaten to leave). and they offered me this:

200 minutes
Call Display
Free Eve/Wknds from 8pm
27.45 +tax (includes SAF+911)

On the couple's plan, we were paying more than $100 between the 2 of us. This offered plan fits our needs but I just want to know if you guys think I could get something better. I'm not really in a great position for bargaining since they already have me for 2 years. Any help would be great. Thanks

[Smashy]

Is anyone interested in having me take over their $20/$25 plan? I am looking to become a new subscriber to a carrier and would am interested in this plan.

I'm currently thinking of signing up with Rogers and eventually switching to the $20 plan, so I would be happy to take over someone's.

Thanks

[bubble.tea]

what am I rambling about?

I tried sending off a 160kb picture thru MMS and the error message popped up saying "Cannot add more. Max: 100kb"

now, wtf is that?! hopefully it's not a hardware limitation of sorts in D600...

hmmmm....must be something knew., or phone related. I've sent megapixel pixs with W600/V3i/W810i and they just seem to resize upon sending.

"cannot add more" usually is an error I would get if I'm ADDING a 2nd or 3rd picture to an already LARge MMS....never would I get that on the FIRST pic....holla.

[keithse]

anyone able to get white w810 through retention upgrade?
i was told the white w810 was not available for upgrade through retention department. it is available through standard hardware upgrade though. Anyone know when it will becomes available?

[vanisland]

I have been with rogers for 8 years or more now and I am currently at the end of my 1st year of a 3 year contract on the Couples Plan. I called up and asked for something cheaper (I didn't threaten to leave). and they offered me this:

200 minutes
Call Display
Free Eve/Wknds from 8pm
27.45 +tax (includes SAF+911)

On the couple's plan, we were paying more than $100 between the 2 of us. This offered plan fits our needs but I just want to know if you guys think I could get something better. I'm not really in a great position for bargaining since they already have me for 2 years. Any help would be great. Thanks

I was also on the couple plan before and switch to a $25 dollar plan (before fees) which is
250 minutes
call display
free eve/weekends starting at 6pm
unlimited rogers to rogers.

So for $5 dollars more you get early evenings and rogers to rogers which is the best part.

[mzsaad]

I was wondering if anyone knows wat happens if u loose ur phone..I renewed my 3yr contract Oct 06 n lost my w810i :( Iwas on a student plan $40. I bought a new SIM n using n old fone..but wud it help to get bak the same fone..if i call Customer relations n try to cancel my plan..:cry:
Thanks

[Mad.Whack]

I was wondering if anyone knows wat happens if u loose ur phone..I renewed my 3yr contract Oct 06 n lost my w810i :( Iwas on a student plan $40. I bought a new SIM n using n old fone..but wud it help to get bak the same fone..if i call Customer relations n try to cancel my plan..:cry:
Thanks

Probably not, especially if you threaten to cancel your contract (200$ fee) because you lost your phone (300$+).

Hell you can try, I hope they don't laugh too much.

[idesign]

I need someone to hook me up with $25 deal.i will pay $

[monstar]

I was wondering if anyone knows wat happens if u loose ur phone..I renewed my 3yr contract Oct 06 n lost my w810i :( Iwas on a student plan $40. I bought a new SIM n using n old fone..but wud it help to get bak the same fone..if i call Customer relations n try to cancel my plan..:cry:
Thanks

They're just going to laugh at you.
Saying you're going to cancel? They'll say..Okay..would you like to pay your 200$ in cash, cheque or credit card?

Your only options are buying a unlocked phone somewhere else or borrowing a friends phone. You can't HUP from Rogers so you'd have to pay full retail for one through them

At the beginning of my contract, my house flooded and I lost my phone, store asked me for 150$ cuz water damage isnt covered and calling in to CS did nothing for me either

[ecgz88]

You can try to contact them, just like extend another 1 year contract (or not?) and get a cheap phone instead.

They're just going to laugh at you.
Saying you're going to cancel? They'll say..Okay..would you like to pay your 200$ in cash, cheque or credit card?

Your only options are buying a unlocked phone somewhere else or borrowing a friends phone. You can't HUP from Rogers so you'd have to pay full retail for one through them

At the beginning of my contract, my house flooded and I lost my phone, store asked me for 150$ cuz water damage isnt covered and calling in to CS did nothing for me either

[HowEver]

Rogers has a lost/stolen/damaged phone programme.

Call their regular customer service and ask what they can do.

You might get a more sympathetic reply than the post a few answers back!

At the worst, they'll sell you an inexpensive phone and you won't have to extend your contract since you are already signed up for three years!

But first, check your home insurance: you might be insured for this. The deductible might be too high, but if you pay for insurance, at least check.


I was wondering if anyone knows wat happens if u loose ur phone..I renewed my 3yr contract Oct 06 n lost my w810i :( Iwas on a student plan $40. I bought a new SIM n using n old fone..but wud it help to get bak the same fone..if i call Customer relations n try to cancel my plan..:cry:
Thanks

[mecca89]

its always good to call and ask what they can offer you, not what you want out of them, I just called to see if I could get a cheap phone (6103, v220) for free cause I lost my phone, guy put me on hold for a few seconds and then came back and told me I could get a free sammy d807, no admin fee or shipping fee, so naturally I took it lol, I guess it pays off to be nice

edit** at first I asked if there was an alternative other than buying a phone outright, the guy mentioned the lost phone program, and I asked if there was any other alternative other than that, thats when he offered the d807.

[mrdevil]

So i hear that rogers is giving out 4gig cards with new w810 purchases. I bought my phone at then end of sept. does anyone know if it is possible to call in to rogers and ask for a reimbersment for the 4 gig card or would they just say screw u?

[ibear]

So i hear that rogers is giving out 4gig cards with new w810 purchases. I bought my phone at then end of sept. does anyone know if it is possible to call in to rogers and ask for a reimbersment for the 4 gig card or would they just say screw u?

seems that the upgrade is only available to new purchase/upgrade made after nov. 1st.

[starR]

did you have to extend your current contract to do this?? if so how long?


its always good to call and ask what they can offer you, not what you want out of them, I just called to see if I could get a cheap phone (6103, v220) for free cause I lost my phone, guy put me on hold for a few seconds and then came back and told me I could get a free sammy d807, no admin fee or shipping fee, so naturally I took it lol, I guess it pays off to be nice

edit** at first I asked if there was an alternative other than buying a phone outright, the guy mentioned the lost phone program, and I asked if there was any other alternative other than that, thats when he offered the d807.

[WorldIRC]

So i hear that rogers is giving out 4gig cards with new w810 purchases. I bought my phone at then end of sept. does anyone know if it is possible to call in to rogers and ask for a reimbersment for the 4 gig card or would they just say screw u?

They will say screw you...its over a month now...

[bubble.tea]

They will say screw you...its over a month now...

roflmao @ what the rep will no DOUBT be thinking....whether they ACTUALLY say this VERBATIM however.....unlikely :D

[st7860]

VERBATIM:D

i prefer TY or Fuji

[bubble.tea]

i prefer TY or Fuji

ZZZZZZZZZZZZZZZZZZZZZZZing.



lol @ your advice in your siggy. So Do I call this dept up, and ask 'verbatim' for this "special plan"?

[Alvito]

I like Ridata.

[ShaTR]

I like Ridata.

HAHAHAHA, thats like saying i like eating dirt. what garbage media!

[st7860]

HAHAHAHA, thats like saying i like eating dirt. what garbage media!

When i said 'TY or Fuji' i was being tongue in butt cheek, I actually just buy any DVDR media thats on sale. lol

[ShaTR]

When i said 'TY or Fuji' i was being tongue in butt cheek, I actually just buy any DVDR media thats on sale. lol

i was talking to the dude that said he liked ridata. i use TY G03's and im perfectly happy with them. dunno much about fuji's though, but thought they weren't very good. maxell and TY 4 me!

[st7860]

i was talking to the dude that said he liked ridata. i use TY G03's and im perfectly happy with them. dunno much about fuji's though, but thought they weren't very good. maxell and TY 4 me!

i just buy whatever trash thats on sale and if i am writing something important onto dvd, make 2 or 3 copies.

even the best $2 per disk media can have an accident right?

[bubble.tea]

When i said 'TY or Fuji' i was being tongue in butt cheek, ........... lol
OUCH., a little TOO MUCH info there.

[ShaTR]

i just buy whatever trash thats on sale and if i am writing something important onto dvd, make 2 or 3 copies.

even the best $2 per disk media can have an accident right?

what about lifespan? don't wanna backup important family albums on a crappy DVD. couple years later, it may a coaster and you will have lost those pics. (well, i use a gmail drive 4 that kinda stuff, but u get the idea)

[mecca89]

did you have to extend your current contract to do this?? if so how long?


nope, didnt need to resign my contract, ive only been with rogers for like 6 months now with a corp plan with some extra features, so I figured I would just try my luck

[st7860]

what about lifespan? don't wanna backup important family albums on a crappy DVD. couple years later, it may a coaster and you will have lost those pics. (well, i use a gmail drive 4 that kinda stuff, but u get the idea)

Yes, i've heard of that too. But how do know a premium TY or whatever brand actually lasts longer? For really important things i'd rather just reburn them once in a while.

[mzsaad]

its always good to call and ask what they can offer you, not what you want out of them, I just called to see if I could get a cheap phone (6103, v220) for free cause I lost my phone, guy put me on hold for a few seconds and then came back and told me I could get a free sammy d807, no admin fee or shipping fee, so naturally I took it lol, I guess it pays off to be nice

edit** at first I asked if there was an alternative other than buying a phone outright, the guy mentioned the lost phone program, and I asked if there was any other alternative other than that, thats when he offered the d807.

Thanks for your reply..
I called rogers asking them wat other option do i have other then buying from their lost and stolen plan...the girl said...Umm i cud goto Rogers booth at any mall and ask for 'Loaner phone'. Ill prolly check that out.
But I have been rogers for almost 3 yrs now and they didnt offer me a free phone >:(

[fantom]

Yes, i've heard of that too. But how do know a premium TY or whatever brand actually lasts longer? For really important things i'd rather just reburn them once in a while.

or just burn them onto higher storage space discs every couple of years... from CDs to DVDs to Blu-Ray discs... all adding about 6x the storage space of the previous one.

who knows - in a few years we might actually see one of those 150GB discs...

[mecca89]

Thanks for your reply..
I called rogers asking them wat other option do i have other then buying from their lost and stolen plan...the girl said...Umm i cud goto Rogers booth at any mall and ask for 'Loaner phone'. Ill prolly check that out.
But I have been rogers for almost 3 yrs now and they didnt offer me a free phone >:(


well, you win some you lose some.

[datoprookie]

My uncle is 9 months into his corporate plan with rogers for 3 years and was planning on cancelling for 200$. I need a new phone and was wondering it's worth taking over. He is giving me his rokr and offering to pay 2 months. The plan includes:
200 Anytime
Free Evening and Weekends(not sure if its from 6)
1000 RTR
25$+SAF+911+Tax

Is it possible to get a retention plan without adding extra years to the contract. And if he gets the retention plan would he be able to switch it under my name after 2 months. Im a total newbie at this and would appreciate the help.

[st7860]

or just burn them onto higher storage space discs every couple of years... from CDs to DVDs to Blu-Ray discs... all adding about 6x the storage space of the previous one.

who knows - in a few years we might actually see one of those 150GB discs...

i think there are HD dvdrs available already, but the drives are so expensive.

[zzricezz]

I did a hup back in march. Is it possible to do another one?

is this a good plan?

250min
Caller Id
unlimited weeknight/end 6pm
unlimited incoming
unlimited r2r
1000 ld

$30

for some reason they said I can't add my company code for the bonus 25mins.

[ecgz88]

It's a really great plan. You got unlimited r2r/1000 ld:)


I did a hup back in march. Is it possible to do another one?

is this a good plan?

250min
Caller Id
unlimited weeknight/end 6pm
unlimited incoming
unlimited r2r
1000 ld

$30

for some reason they said I can't add my company code for the bonus 25mins.

[IceQue]

I did a hup back in march. Is it possible to do another one?

is this a good plan?

250min
Caller Id
unlimited weeknight/end 6pm
unlimited incoming
unlimited r2r
1000 ld

$30

for some reason they said I can't add my company code for the bonus 25mins.

if u dont want that plan i'll take it from u =)

[AirBosh]

Just negoiated with customer retention and I got this deal for 3 yr contract.

$25 plan
250 WD
unlimited weeknights/weekend after 6pm,

$10 for voicemail/call id/125 txt


So I'm paying a month
$25 + $10 + $6.95 + 0.50 = $42.45 before tax

$42.45 - Ambassador Discount 20% off (awesome to have friends working at rogers back in the days!!!)

$33.96 x 14% = $38.71 a month

I tried to get R2R but the rep wouldn't budge cause of my ambassador discount. He gave me unlimited local calling for 6month thou.

Oh and I got w810i for $149.99

[dummjock]

Okay, I just took over a rogers plan. The package was supposedly the following:

Unlimited incoming calls.
1000 minutes from 6pm
Free weekend calls
100 daytime minutes per month
75 text messages
Caller ID
Voicemail

$38.xx tax included

I called today and asked them about changing features (not asking about a retention plan because the plan seemed fairly decent anyhow). Now Rogers is suggesting the plan is $50/month and that the HUP available in December is no longer valid. Any ideas on how I should proceed?

If I call back, should I inquire about a retention plan expressly, being candid with my request. Or should I skirt the issue a little more?

[hybrid.09]

I did a hup back in march. Is it possible to do another one?

is this a good plan?

250min
Caller Id
unlimited weeknight/end 6pm
unlimited incoming
unlimited r2r
1000 ld

$30

for some reason they said I can't add my company code for the bonus 25mins.That's what I got, except 100LD and VM, CD, 75TXT OUT free.

[dummjock]

Okay, I called the CSR and worked out something half decent. I may call back in a month or so though.

[bubble.tea]

That's what I got, except 100LD and VM, CD, 75TXT OUT free.

Damn you hybrid. and your BLOODY SIGNATURE!!!!!

[RR88]

When you guys say you get a W810 from retention for 149 or whatever its is u get (maybe 199 for some, 249 i dunno) are you getting that through HUP or are you getting it outright and it's just a REALLY low price?

[Gandhi]

wHEN U CALL THEM AND SAY CANCEL MY PHONE, ONCE U GTE THROUGH DO U MAKE UP A STORY OR JUST ASK FOR WHAT U WANT.

[bubble.tea]

wHEN U CALL THEM AND SAY CANCEL MY PHONE, ONCE U GTE THROUGH DO U MAKE UP A STORY OR JUST ASK FOR WHAT U WANT.

maybe it's just me., but I can't ever imagine Gandhi speaking to anybody in 'capitals'. Always knew that he was a mild-mannered person.:cheesygri

[Gandhi]

sry woke up and was still getting used to the light. Was actually up to see if I had won a xbox but thought I'd ask this q.

[HowEver]

As you just found out, taking over a plan may negate the HUP availability, and the person selling you the plan may not have known this. But it's still unfair.

I see your later post about calling back in a month. I suggest you call back now and get this worked out. They should be able to offer you a much better deal.

It may take a few calls, but don't wait on it. See if they'll help you, and if they won't, thank them for their time, someone is at the door, perhaps, and you have to go, with no changes to the account. Then call back again. Seems to work.


Okay, I just took over a rogers plan. The package was supposedly the following:

Unlimited incoming calls.
1000 minutes from 6pm
Free weekend calls
100 daytime minutes per month
75 text messages
Caller ID
Voicemail

$38.xx tax included

I called today and asked them about changing features (not asking about a retention plan because the plan seemed fairly decent anyhow). Now Rogers is suggesting the plan is $50/month and that the HUP available in December is no longer valid. Any ideas on how I should proceed?

If I call back, should I inquire about a retention plan expressly, being candid with my request. Or should I skirt the issue a little more?

[Haz]

Damn you hybrid. and your BLOODY SIGNATURE!!!!!

:lol: :lol: :lol: Always check the link info at the bottom of your browser before you click! I learned that the hard way (several times) a few years ago. I saw things that have scarred me forever...

[zzricezz]

I called back and took the offer and this time, I was able to get the w810 HUP for $169 with admin fee waived. I did this for the 4gig memory card :)

I did a hup back in march. Is it possible to do another one?

is this a good plan?

250min
Caller Id
unlimited weeknight/end 6pm
unlimited incoming
unlimited r2r
1000 ld

$30

for some reason they said I can't add my company code for the bonus 25mins.

[RR88]

Okay so I'm assuming this is through HUP then? I want to get in on that W810 but I can't HUP untill March, and I don't want to buy it outright.

[bubble.tea]

:lol: :lol: :lol: Always check the link info at the bottom of your browser before you click! I learned that the hard way (several times) a few years ago. I saw things that have scarred me forever...

LMAO.....I thought I did...I just did again, and noticed the valuable piece of info. I think originally I just skimmed the last few chars of the link and thought it was harmless...>I just saw the 'logout' lol.

[Mint]

Got the W810i ~2 months ago and I remember someone posting said they called in and got $60 off their bill instead of the 4gb memory card. I managed to call in and get $50 off my bill. Pretty satisfied and impressed with Rogers, and they had no obligation to offer that.

[Cisco KId]

I made a call today to inquire as to what they could offer me over what I have.

What do you guys think of this offer compared to what I have which I occasionally but usually do not exceed my minute allotment but as of June I am month to month

Plan Offered
-2 year contract
-225 incl bonus 25 minutes
-eves free after 6pm weekends free
-caller ID/waiting
-basic VM
-unlimited R2R
-$36.68 incl taxes
-Sony 810 if I want at $169 since I have got 2 free phones from them already in past when my bills ran about $200/mth for a good 1.5yrs

Current plan
-400 minutes per second billing
-basic VM
-call waiting
-$59.26 incl tax
-month to month as of June 07

I tried to grind some freebies from CSR on my current plan if I was to renew for another 2yrs , I am sure I could get what they did the last time which was caller ID free for 3 mths, and EVM free for a year, just not sure if I should go for the $23/mth savings since the smaller plan offers free R2R. I need my same number for work purpose and realize that in 07 we will see a bit more competition due to some new regulations, thoughts?

[bubble.tea]

do you not 'need' 400 mins anylonger?

[Cisco KId]

do you not 'need' 400 mins anylonger?

I dunno, I am looking at the mthly savings of $23 which would covers an extra 76 minutes before I am spending more, I am looking at the R2R saving me a decent amount or making up for the difference in minutes between the plans.

CSR also offered a V360 for $70, I have not followed the phones as of late, only know the 810 seems to be a "hot" new phone. I am still using a V551... Not really looking at shelling out more cash on a phone just to get a new one

[bubble.tea]

if you're OOC., I'd try hard to avoid signing another one just yet.

Try to get them to give you R2R, and a $5 or $10 credit to keep yrou line or you're going to open an account with Bell.

LEARN the art of negotiation., and current market competition availabilities.

[Cisco KId]

if you're OOC., I'd try hard to avoid signing another one just yet.

Try to get them to give you R2R, and a $5 or $10 credit to keep yrou line or you're going to open an account with Bell.

LEARN the art of negotiation., and current market competition availabilities.

thanks for the tip on art of negotiation, I actually do quite well on that already and the credit was already in there, I was grinding for the plan at $20 but I can see that my spending with Rogers in last 1.5yrs has been considerably less than the past when they really like me lol. With just 6 mths left I probably am better off leaving it as is, I wished I had never given up the 400 incoming I had at one time.....

[bubble.tea]

thanks for the tip on art of negotiation, I actually do quite well on that already and the credit was already in there, I was grinding for the plan at $20 but I can see that my spending with Rogers in last 1.5yrs has been considerably less than the past when they really like me lol. With just 6 mths left I probably am better off leaving it as is, I wished I had never given up the 400 incoming I had at one time.....

fyi., there is such a thing as UNLIMITED incoming., that though as per sop's the reps SHOULD NOT be giving out ALONGSIDE R2R....however....as attested by some very lucky people in here.....it IS happening.:lol:

[Blondogg]

Finally got sick of paying 95/month and ended up with this:

250 Anytime Minutes
Unlimited Eve/Weekend 6PM -8AM
Unlimited R2R
1000 Anytime Canadian LD Minutes (In lieu of the offered Unlimited Incoming)
Basic Voicemail
Call Display
3 Months unlim Local Calling to Start

The voicemail and LD minutes are credited to my account for the length of
the 3 year contract renewal... I also got a hardware upgrade to the 4GB
w810i for $99! (50 credit to account & $50 mail in rebate)

All for $25/month before access fees/taxes.

I was very civil and got a good rep. Didn't even scream cancel, just told them I was mulling it over.

FYI my old plan was as follows:

150 Daytime
Unlim Nights/Weekends past 6PM
No call display/voicemail
No LD minutes
No R2R

$35/month + SAF.

I paid $70 in LD last month! Not anymore... thanks again.

[tjuzer]

So what is best plan right now?

[beatbox]

so i wanted to add another line and called and this is what i got on my 2nd try
i need help into seeing if i can negotaite further and how (umm...bubble.teag,hybird, others any help :))

phone 1

3year contract

$30 + SAF+Tax
250min
Unlimited incoming
Unlimited E/W at 6
caller ID
100 canadian long distance


phone 2

3year contract

$30 + SAF+Tax
250min
Unlimited incoming
Unlimited E/W at 6
caller ID



she wont even add anything on the 2nd line
the rep i talked to said that i have any choice of headset from rogers website
shes not even further discounting it....

thanks

[bubble.tea]

....1000 Anytime Canadian LD Minutes (In lieu of the offered Unlimited Incoming).....I...got a good rep....

Please show me a screenpic of this item.

Are you aware that if you use those LD mins during the DAY., it'll deduct BOTH from your 1000 bucket AND your daytime bucket?

Other than that...for $25...you got a SMOKING rep. the 1000LD really should not be credited, and you should've got some flack for either cid or vm included...but hey. You're one lucky bastard.

ENjoy it!!! I know I do.

[IceQue]

i would also like to see a screen pic of this too, that is the type of plan ive been looking for so long!

[beatbox]

so i wanted to add another line and called and this is what i got on my 2nd try
i need help into seeing if i can negotaite further and how (umm...bubble.teag,hybird, others any help :))

phone 1

3year contract

$30 + SAF+Tax
250min
Unlimited incoming
Unlimited E/W at 6
caller ID
100 canadian long distance


phone 2

3year contract

$30 + SAF+Tax
250min
Unlimited incoming
Unlimited E/W at 6
caller ID



she wont even add anything on the 2nd line
the rep i talked to said that i have any choice of headset from rogers website
shes not even further discounting it....

thanks



?

[Alvito]

anyone know how I can get the upgrade 4gb for my w810i?

i bought it in september.

[rong_feng]

is this eligable for pay as you go members? im a pay as you go member and i got the 365 day expiry and i started last jan, got like few months ago.:confused:

[Bordello]

is this eligable for pay as you go members? im a pay as you go member and i got the 365 day expiry and i started last jan, got like few months ago.:confused:
No, Pay As You Go customers are not eligible for these retention plans, but you can always try your luck. They might be more lenient if you agree to sign a 2+ years contract.

[VaderX]

I signed up 2 months ago and called retentions and got me a new plan

its:

100 daytime mins
unlimited incoming
call display
evening/weekend unlimited
evenings start at 6pm
30 txt msgs out/unlimited incoming


$23 + fees + tax

sounds like a good plan?

I'm trying to get them to add voicemail and exact pricing... but no luck.

[Spidey]

They have a new deal they just started for $20. You get

- Call display
- Name display
- Voice mail
- 2500 sent text messages
- 1000 sent picture messages
- Something called "Calls missed" Will text you when your back in service if anyone called you

A couple of other things as well. I was already paying $10 for texting, voice mail and call display

[ShaTR]

They have a new deal they just started for $20. You get

- Call display
- Name display
- Voice mail
- 2500 sent text messages
- 1000 sent picture messages
- Something called "Calls missed" Will text you when your back in service if anyone called you

A couple of other things as well. I was already paying $10 for texting, voice mail and call display


only about a week and a half late on that one buddy ;)

[rong_feng]

No, Pay As You Go customers are not eligible for these retention plans, but you can always try your luck. They might be more lenient if you agree to sign a 2+ years contract.

so should i still call them? what you mean two years? as in if i call right now as a pay as you go and sign at least year contract then they will give me a retention plan? or do you mean i have to switch to a regular plan and then i can get a retention plan?

[Spidey]

only about a week and a half late on that one buddy ;)


Oh well better late then never :lol:

[ldrafter]

According to a thread on HoFo, from Nov. 15th to Dec. 26th, those who have not HUPped in 2 or more years will be eligible for a HUP as though they were in Tier 3, regardless of spending.

[bubble.tea]

They have a new deal they just started for $20. You get

- Call display
- Name display
- Voice mail
- 2500 sent text messages
- 1000 sent picture messages
- Something called "Calls missed" Will text you when your back in service if anyone called you

A couple of other things as well. I was already paying $10 for texting, voice mail and call display
it's not a deal., it's called a Wireless Essential.
only about a week and a half late on that one buddy ;)

lmao., nice catch.

[Worldy]

I got my w810i last month, I couldn't find the rebate form in the box.

Where can I download the $50 rebate form?

Thanks.

[ElvaSoShexai]

i'm already on a $20 retention plan from 2years ago and my plan is expiring soon... would i qualify to get on another retention plan?
current plan is

200min
unlimited @ 8
caller id
$20/month

they sent me an offer of adding either unlimited incoming or r2r... but the newer retention plan seems beter

[taichiubg]

I wouldn't jump into anything just yet. Soon we'll be allowed to migrate our cell number from one company to another, at that point they'll be offering insane deals on longer term contracts to keep us. Someone at Telus told me the the law comes into effect March, 2007. If anyone has any info on this, it would be appreciated.

[jtcb]

Kinda off topic. I read people talk about take over contract. Can you do it yourself or the carrier has to get involved? Any risks for the giver and taker in terms of personal information? How is that done?

[bubble.tea]

Kinda off topic. I read people talk about take over contract. Can you do it yourself or the carrier has to get involved? Any risks for the giver and taker in terms of personal information? How is that done?

a transfer of responsibility is a seamless process.

Rogers doesn't charge any fee for doing it. The recipient needs to pass a credit check as with all new activations.

Person A - has contract to offload
Person B - wants it.

two methods:
i


A takes B's full name and adds it to the account with a representative over the phone.
B calls in giving the name and or phone number of the plan to be taken over.
If Credit check required, may take awhile., IF not, should be approved/denied immediately. UNLESS there is a balance over the minimum permitted -I forget- on the account the transfer can occur right then and there. If there IS., A will need to clear that before they let you take it over.


That's it. Number changes free outside of the same city, but you may be able to get a free one within the same city if you're suave&charming. You can keep the old sim card, or get a new one-you'll just have to disable the old one, and register and activate the new one. (should be free).

ii-
do all this but at the store on the spot. same conditions apply

Any other outstanding issues from the original account will NOT impact B at all. They will remain two separate identities with two separate BANS (Billing Account Numbers)-I think:lol:.

[twotterdhc6]

I wouldn't jump into anything just yet. Soon we'll be allowed to migrate our cell number from one company to another, at that point they'll be offering insane deals on longer term contracts to keep us. Someone at Telus told me the the law comes into effect March, 2007. If anyone has any info on this, it would be appreciated.

Right on taichiubg! The exact date according to CRTC is March 14, 2007!

http://www.crtc.gc.ca/eng/INFO_SHT/t1021.htm

By March 14, 2007 Bell Mobility, Rogers Wireless and the mobility division of TELUS Communications Inc. will be required to provide WNP to their customers in British Columbia, Alberta, Ontario and Québec. This means that customers in any of these provinces will be able to switch to any service provider in that province (wireline or wireless) and keep their phone number.

Throughout Canada, all wireless carriers will, by the same date, be required to release a phone number to another carrier (port-out customers) and by no later than September 12, 2007, to accept a phone number from another carrier (port-in customers).

[BladeX]

the art of negotiation can get you anywhere...
if you know what to say, you can work out alot of deals, but make sure you call customer relations, when you call rogers just ask the rep to transfer u to customer relations right away because they are the only one that can make deals, the normal rep can only do deals that are availiable.

being a rogers customer for a few years, you learn how to make things work to your benefit, and for the ones that dont mind extending their contract (me) because rogers is excellent in terms of reception n all that, and I stick with gsm so that only leaves me with rogers or fido, so it honestly doesnt matter if they extended it to 2093, because within those years again if you know how to negotiate you will get what you want (HUP upgrades every couple months, better phone plans every couple months etc..)

I have 3 lines with rogers, all have the similiar plan
20$
250 daytime minutes
unlimited evenings at 8
unlimited weekends
unlimited R2R
call display

if you push more they can prob add a few more things like the LD minutes or voicemail..
I just did another hardwareupgrade on one of my lines that jsut did one in June06, the first price I got was 250. then worked it down to 200, then finnaly worked it down to 160 which was good enuf for me and took it. extended 3 years.

[st7860]

the art of negotiation can get you anywhere...
if you know what to say, you can work out alot of deals, but make sure you call customer relations, when you call rogers just ask the rep to transfer u to customer relations right away because they are the only one that can make deals, the normal rep can only do deals that are availiable.

being a rogers customer for a few years, you learn how to make things work to your benefit, and for the ones that dont mind extending their contract (me) because rogers is excellent in terms of reception n all that, and I stick with gsm so that only leaves me with rogers or fido, so it honestly doesnt matter if they extended it to 2093, because within those years again if you know how to negotiate you will get what you want (HUP upgrades every couple months, better phone plans every couple months etc..)

I have 3 lines with rogers, all have the similiar plan
20$
250 daytime minutes
unlimited evenings at 8
unlimited weekends
unlimited R2R
call display

if you push more they can prob add a few more things like the LD minutes or voicemail..
I just did another hardwareupgrade on one of my lines that jsut did one in June06, the first price I got was 250. then worked it down to 200, then finnaly worked it down to 160 which was good enuf for me and took it. extended 3 years.

you don't need to wade through an annoying voice menu to reach them, you can call them directly at: 1-888-936-7283

[packet1]

my plan ends next month, so I called in for HUP to w810i. at first she offered me 169.99. I said new user get 149.99 at rogers' website. she told me she could match that. I asked about the 4G card and had no luck.

so just get the w810i at 149.99, with another 3yr agreement. could I have got a better deal? still get the chance for the 4G card?

[Moebiwankenobi]

According to a thread on HoFo, from Nov. 15th to Dec. 26th, those who have not HUPped in 2 or more years will be eligible for a HUP as though they were in Tier 3, regardless of spending.

I think it starts on the 16th actually cuz I'm still not qualifying.

[dealtaker]

my plan ends next month, so I called in for HUP to w810i. at first she offered me 169.99. I said new user get 149.99 at rogers' website. she told me she could match that. I asked about the 4G card and had no luck.

so just get the w810i at 149.99, with another 3yr agreement. could I have got a better deal? still get the chance for the 4G card?


you should still qualify for the 4gig card. Just fill in the form on the website.

[spdztr]

my plan ends next month, so I called in for HUP to w810i. at first she offered me 169.99. I said new user get 149.99 at rogers' website. she told me she could match that. I asked about the 4G card and had no luck.

so just get the w810i at 149.99, with another 3yr agreement. could I have got a better deal? still get the chance for the 4G card?


You'll get the 4G card once you submit the form online. It's not something that would otherwise ship with the phone anyway. Once you get the phone, just go to the website (www.rogers.com/memorypromo), and that's it.

[packet1]

thanks so much for the inputs. I will try it once I receive my new phone:)

[ElvaSoShexai]

how's this sound:
i just got the following plan for $20:
250anytime minutes
unlimited evenings/weekends @ 8pm
unlimited local incoming
caller id
unlimited local calling for 1st 3 months
and a w810 for 169.99

[AirBosh]

how's this sound:
i just got the following plan for $20:
250anytime minutes
unlimited evenings/weekends @ 8pm
unlimited local incoming
caller id
unlimited local calling for 1st 3 months
and a w810 for 169.99
U can pricematch the phone down to $149.99 cause thats whats on the website or even further that the rogers store is selling it for $99.99.

[sammi0910]

Anyone get a White W810i throught this hardware upgrade?
Please let me know if you get it. Thanks!:lol:

[rong_feng]

can anyone help me out? i need to sign up for a rogers retention plan asap, ive been bumping for a month

[keithse]

i called the retention department last friday and was told the hardware upgrade thru retention department has only black W810i. If i want the white one, i have to go thru the regular hardware upgrade, which will be the price i saw from my account in rogers.com
the CSR did tell me to try in 2 weeks to see if the white one is available thru retention department upgrade

Anyone get a White W810i throught this hardware upgrade?
Please let me know if you get it. Thanks!:lol:

[thenatureboy]

Anyone get a k790 through retentions yet - I called tuesday and they said they had no stock.. and if anyone did, was there any discount applied to a 3yr contract (other then the usual $249.99/3yr price)

[jtcb]

^ $50 instant rebate for a three-year activation or renewal.

[tjuzer]

I am on retention and get call display and voicemail.

Digital Call Display Credit - To be removed on 15/11/2007
Monthly Plan Credit - To be removed on 16/11/2007

When I click update wireless essential I see

$5.00 Call Display More Info<-no check
$5.00 Voicemail More Info<-check

Why not show call display on wireless essential? If I take off voicemail check will I lose 'Monthly Plan Credit - To be removed on 16/11/2007' also?

[Moebiwankenobi]

So does the tier 3 deal start today? Because it's not showing up online. Do I have to call in to find out?

[ShaTR]

I am on retention and get call display and voicemail.

Digital Call Display Credit - To be removed on 15/11/2007
Monthly Plan Credit - To be removed on 16/11/2007

When I click update wireless essential I see

$5.00 Call Display More Info<-no check
$5.00 Voicemail More Info<-check

Why not show call display on wireless essential? If I take off voicemail check will I lose 'Monthly Plan Credit - To be removed on 16/11/2007' also?

because they are options that can be included in the standard retentions plan. as is 100min Canadian LD min. Voicemail is technically not, so they had to issue you a recurring credit for it. its not an option built into the plan. same thing with the lesser known (or recognized) included features, such as "network features" or "home & away".


speaking of which, what the heck is "home & away" anyways????

*EDIT* Nevermind, found it

Unique to Rogers Wireless, Home & Away provides customers who travel south of the border with local roaming for 95¢ (Canadian) per minute, for local calls anywhere in the U.S.

isn't that what it cost anyways :confused:

[Moebiwankenobi]

UPDATE:

Just got off the phone with retention, here's what I got:

Plan=
500 Wkday
Unltd Ev/Wknd
Caller ID
Enhanced VM
Free Txt
1000 Incoming Free
NO SAF (Included in price)
NO 911 (Included in price)

Cost: $50

Second Line sharing the minutes with free VM and Caller ID also no SAF/911
Cost: $20

Total: $70 +GST/Mth

Hardware:

Blackberry 7290 $99 after $50 rebate, no admin fee
Blackberry Pearl (8100r) $249 no rebate, no admin fee

I thought it was a pretty good deal, the usage was what I needed, day time minutes was the key here. What do you think?

Thanks to the Poster who alerted me to the tier 3 discounts again! Awesome!

[ShaTR]

UPDATE:

Just got off the phone with retention, here's what I got:

Plan=
500 Wkday
Unltd Ev/Wknd
Caller ID
Enhanced VM
Free Txt
1000 Incoming Free
NO SAF (Included in price)
NO 911 (Included in price)

Cost: $50

Second Line sharing the minutes with free VM and Caller ID also no SAF/911
Cost: $20

Total: $70 +GST/Mth

Hardware:

Blackberry 7290 $99 after $50 rebate, no admin fee
Blackberry Pearl (8100r) $249 no rebate, no admin fee

I thought it was a pretty good deal, the usage was what I needed, day time minutes was the key here. What do you think?

Thanks to the Poster who alerted me to the tier 3 discounts again! Awesome!

by "free txt" im assuming you mean 2500 outgoing???

also, what do you mean by 1000 incoming???

[Moebiwankenobi]

I never clarified but this was his wording:

Free Text messages and 1000 free incoming minutes (not unlimited as others had).

[bubble.tea]

Plan=
500 Wkday
Unltd Ev/Wknd
Caller ID
Enhanced VM
Free Txt
1000 Incoming Free
NO SAF (Included in price)
NO 911 (Included in price)

Cost: $50
......

Bloody., this is a SERIOUS plan.

The TWO additional freebies over plans I've seen already on the 500., are

1000 incoming minutes
free sms outgoing


I would REALLY like to know your useage background. Did you do major overages? did you do anything., other than get lucky with a 'Mother Theresea' CxR., holla back.

FYI., if you ever see yourself getting screwed with daytime., bump up to the 700min plan., the benefits;

PRO:
Rogers 2 Rogers (impossible with 500min plan)
Exact Pricing (if corporate code active)
SAME PRICE except the CON
CON:
SAF extra

This is what I just got a buddy on., and he's frikkie deakie happy about it. No more overages. 95% Rogers cellular calls hehe., plus exact pricing.

[tjuzer]

because they are options that can be included in the standard retentions plan. as is 100min Canadian LD min. Voicemail is technically not, so they had to issue you a recurring credit for it. its not an option built into the plan. same thing with the lesser known (or recognized) included features, such as "network features" or "home & away".


speaking of which, what the heck is "home & away" anyways????

*EDIT* Nevermind, found it



isn't that what it cost anyways :confused:

So if remove voicemail will I still credit? No need voicemail and hope to safe another 5$. Thanks.

[bluedcfive]

because they are options that can be included in the standard retentions plan. as is 100min Canadian LD min. Voicemail is technically not, so they had to issue you a recurring credit for it. its not an option built into the plan. same thing with the lesser known (or recognized) included features, such as "network features" or "home & away".


speaking of which, what the heck is "home & away" anyways????

*EDIT* Nevermind, found it



isn't that what it cost anyways :confused:

what are network features?

[Moebiwankenobi]

Bloody., this is a SERIOUS plan.

The TWO additional freebies over plans I've seen already on the 500., are

1000 incoming minutes
free sms outgoing


I would REALLY like to know your useage background. Did you do major overages? did you do anything., other than get lucky with a 'Mother Theresea' CxR., holla back.

FYI., if you ever see yourself getting screwed with daytime., bump up to the 700min plan., the benefits;

PRO:
Rogers 2 Rogers (impossible with 500min plan)
Exact Pricing (if corporate code active)
SAME PRICE except the CON
CON:
SAF extra

This is what I just got a buddy on., and he's frikkie deakie happy about it. No more overages. 95% Rogers cellular calls hehe., plus exact pricing.

I would love the rogers to rogers but unfortunately I use it mainly for calls to land lines/telus/bell owners so my R2R would work out to be close to like 10%

Basically I plead my case, I was consistently going over my previous usage (I was on the regular $50 plan and was paying anywhere from $30-40 more in minutes) almost every other month. I think I only paid the regular price once in 2 years. I also told the CSR that I was being offered a Bell plan for my BB through work that would be $90 a month with unltd data and 300 wkday mins. Since that was a corporate plan through bell, he couldn't match but offered me this instead.

And the fact that I was doing 2 HUP at the same time and she was only giving me a break on the one plan (if you don't count the No SAF on the sharing plan) I think it was easier to smooth over. She went to "check the system" for like 2 minutes and came back with this and the hardware costs. I was pretty happy :)

If I were able to replace my land line with my cell, I would bump up to the 700day time plan but because of security company protocols, I have to keep my land line ($35 a month for like 30 minutes of usage!)

My background: I used to be in Customer Service at the Calgary Call center from 1999-2001 so I have a bit of experience in talking to them. I don't have any contacts there anymore so I'm just a joe blow as far as they are concerned.

[weedb0y]

Hey Bubble.tea,

I work for a company that has a corp plan but I am on retention plan ($25 typical). Can I get my corp ID added to get anything?

or would I risk getting worser offer?

[bubble.tea]

.....If I were able to replace my land line with my cell, I would bump up to the 700day time plan but because of security company protocols, I have to keep my land line ($35 a month for like 30 minutes of usage!).........
dang., THAT stinks....are they reimbursing you for it? (keeps dreaming :cheesygri ). I'm pretty sure you got this because of the *berry thing. Probably have more leeway with such accounts, because they KNOW they'll be reaping you (intentional sp mistake :lol: ) in anytime no doubt. I'm really impressed.

Hey Bubble.tea,

I work for a company that has a corp plan but I am on retention plan ($25 typical). Can I get my corp ID added to get anything?

or would I risk getting worser offer?
testically speaking., oops I mean technically :D, when you get a retention account the rep SHOULD remove your corp ID., but they seem to not do that consistently....even more bafflingly is that retention plans WITH corp IDs on them., seem to get certain bonuses....(anybody reminded of /cheat codes/ that yo
u discover on gaming consoles? hehe) such as the bonus anytime mins 25/50., and the exact pricing on the 700 min plans for example.

IN your case...hmm quite confident you wouldn't looz anything....BEST CASE scenario is your msd code (tech term of corp ID) entitles you to the HIGHEST discount on corp hup. do you know about this? If not see hofo and corporate hardware upgrade....Worst case scenario you just remove it.

Right off the bat., the worst tier discount for corphup gives you blah discount and is period maturing RATHER revenue based as with non-corp accounts...of course being on an El-Cheapo plan revenue base is the PITS for you no doubt-and will only be on the 2yr hup eligibility they're now flaunting.

[sammi0910]

i called the retention department last friday and was told the hardware upgrade thru retention department has only black W810i. If i want the white one, i have to go thru the regular hardware upgrade, which will be the price i saw from my account in rogers.com
the CSR did tell me to try in 2 weeks to see if the white one is available thru retention department upgrade

Thank you! I just called last nite, they said no stock for the white one yet but i only signed the 3 yrs contract with them. I hope they will have it soon...>.<....

[sunnyd21]

this is what i have on one of my lines,

250mins(+25 bouns mins) = 275 daytime /Unlimted Eve 6pm/Wkds $25.00
911 Emergency Svc Access Fee $0.50
Rogers To Rogers Calling $5.00
Canadain LD Anytime Option $5.00
System Access Fee $6.95
Essential Value Pack $12.00

Total $54.45
Monthly Plan Credit -5.00
Monthly Plan Credit -15.00
System Access Fee Credit -0.70
Better Choice Bundles -15% Disc

Total = $33.00
any better plan than that one ?

[VaderX]

I signed up 2 months ago and called retentions and got me a new plan

its:

100 daytime mins
unlimited incoming
call display
evening/weekend unlimited
evenings start at 6pm
30 txt msgs out/unlimited incoming


$23 + fees + tax

sounds like a good plan?

I'm trying to get them to add voicemail and exact pricing... but no luck.

i had them add 25 bonus minutes... which kinda spices it up a bit... not enough though... what do you guys think they can add to it if i ask them nicely? :cheesygri

[ShaTR]

what are network features?

i think its stuff like call waiting, call forwarding, 3way calling, etc etc.

[bubble.tea]

...... kinda spices it up a bit............

nothin' wrong with a little spices in life.:D

[IceQue]

this is what i have on one of my lines,

250mins(+25 bouns mins) = 275 daytime /Unlimted Eve 6pm/Wkds $25.00
911 Emergency Svc Access Fee $0.50
Rogers To Rogers Calling $5.00
Canadain LD Anytime Option $5.00
System Access Fee $6.95
Essential Value Pack $12.00

Total $54.45
Monthly Plan Credit -5.00
Monthly Plan Credit -15.00
System Access Fee Credit -0.70
Better Choice Bundles -15% Disc

Total = $33.00
any better plan than that one ?

I got a better plan with that, if i include my r2r and r2r text, and campus calling discount it would total up to over $30.00 in discounts. how you managed to get them to give you such a big discount?

[IceQue]

just called in for my dad to renew his contact.

i got

250 weekday mins
free weekends/afer 6pm
R2R
caller id
basic voicemail
100 LD mins

for $25 a month..contact only for a yr..the rep said since this was an special plan she could only give it to me for 12 months.. I didnt mind at all.

From what i noticed from calling in for myself, friends and family. these are the easiest things u can get from them.

-100LD
-R2R
-250mins
free after 6/weekends

those should be the bare minaium you should at least be getting.

[Tsukagi]

called in today. my 2 yr($20) contract ended.

signed up to 3 yr:
-250 day
-unlim wk day @8/wk ends.
-Caller ID
-R2R.
$20...., $5 more i get more stuff, that i don't need.

also got the SE K790 @ 249.99. memory promo also available.
basic stuff...didn't really want to push for more stuff.

[idesign]

can anyone tell me what is "Exact Pricing (if corporate code active)"
what is the con of having this

[HowEver]

can anyone tell me what is "Exact Pricing (if corporate code active)"
what is the con of having this

Retention deals cannot have this.

Corporate plans can, but don't necessarily have it.

Exact pricing = "billing by the second AFTER the first minute."

[bubble.tea]

.......what is the con of having this

lol...there couldn't possibly be any con of having this.

It's free., and it helps you out tremendously.

[tjuzer]

I am on retention and get call display and voicemail.

Digital Call Display Credit - To be removed on 15/11/2007
Monthly Plan Credit - To be removed on 16/11/2007

When I click update wireless essential I see

$5.00 Call Display More Info<-no check
$5.00 Voicemail More Info<-check

Why not show call display on wireless essential? If I take off voicemail check will I lose 'Monthly Plan Credit - To be removed on 16/11/2007' also?

So if remove voicemail will I still credit? No need voicemail and hope to safe another 5$. Thanks.

[bubble.tea]

So if remove voicemail will I still credit? No need voicemail and hope to safe another 5$. Thanks.

If the credit you're getting is a feature dependent credit...not gonna happen sly.

If it's a generic credit...you may keep it.

[tjuzer]

If the credit you're getting is a feature dependent credit...not gonna happen sly.

If it's a generic credit...you may keep it.

How do I know what is what?

As in my post before:

Digital Call Display Credit - To be removed on 15/11/2007
Monthly Plan Credit - To be removed on 16/11/2007

Is feature dependent or generic?

[IceQue]

How do I know what is what?

As in my post before:

Digital Call Display Credit - To be removed on 15/11/2007
Monthly Plan Credit - To be removed on 16/11/2007

Is feature dependent or generic?

its feature dependent.

these are my discounts as follows, they are all feature dependent too.

Rogers to Rogers Text Cr - To be removed on 08/10/2009
Early Evening/Wkends Plan Cr - To be removed on 08/10/2009
Campus Calling Option Credit - To be removed on 08/10/2009
30% Discount - Enh. Services
Monthly Plan Credit
Monthly Plan Credit
Better Choice Bundles 15% Disc
Rogers to Rogers Calling Cr - To be removed on 08/10/2009
Loyalty Voicemail Discount - To be removed on 16/11/2007
Local Airtime Bonus - To be removed on 10/12/2006

[WickedSmurf]

*sigh*

I JUST signed another regular 3 year contract with Rogers since being off my last one almost a year ago.

Any chance I can get any of these retention plans without having to wait for the 3 years to elapse?

[st7860]

*sigh*

I JUST signed another regular 3 year contract with Rogers since being off my last one almost a year ago.

Any chance I can get any of these retention plans without having to wait for the 3 years to elapse?

i'm too tired today, i'll let bubble tea explain it in more detail

but basically, wait until 6 months have elapsed, then you can call rogers to request the fancy plans.

[simms]

its feature dependent.

these are my discounts as follows, they are all feature dependent too.

Rogers to Rogers Text Cr - To be removed on 08/10/2009
Early Evening/Wkends Plan Cr - To be removed on 08/10/2009
Campus Calling Option Credit - To be removed on 08/10/2009
30% Discount - Enh. Services
Monthly Plan Credit
Monthly Plan Credit
Better Choice Bundles 15% Disc
Rogers to Rogers Calling Cr - To be removed on 08/10/2009
Loyalty Voicemail Discount - To be removed on 16/11/2007
Local Airtime Bonus - To be removed on 10/12/2006


haha I wonder how much it says you saved per month... what's your plan anyways?

[IceQue]

haha I wonder how much it says you saved per month... what's your plan anyways?

over $40.oo per month I save. Even after everything is said and done, my bill is always about $35/month. its a modifed Students stay connected plan.

[muzikant25]

I have had my plan for 4 years now , originally a 2 year contract

been off contract for 2 years now

my plan

700 daytime
unlimited evenings after 6pm + weekands
enchanced voice mail
call display
call forwarding
3 way calling
75 free txt msgs outgoing

i pay
$50 - plan
$6.95 system access fee
$ ?? 911 - fee ..dont remember the cost
$12 - bundle pack

so around $80 taxes in


What would you guys suggest i can call in and save on ?

$80 a month is expensive for me

any suggestions would be appreciated :D

[bubble.tea]

well I was gonna post., but REreading iceque's plan has infuriated me YET again :cheesygri. lucky bastard.

[IceQue]

I have had my plan for 4 years now , originally a 2 year contract

been off contract for 2 years now

my plan

700 daytime
unlimited evenings after 6pm + weekands
enchanced voice mail
call display
call forwarding
3 way calling
75 free txt msgs outgoing

i pay
$50 - plan
$6.95 system access fee
$ ?? 911 - fee ..dont remember the cost
$12 - bundle pack

so around $80 taxes in


What would you guys suggest i can call in and save on ?

$80 a month is expensive for me

any suggestions would be appreciated :D


Call in say that bell, telus etc is offering u something simliar for less the price if you sign with them, if you dont us all those daytime minutes, dont take it, take a smaller plan with less minutes, if u call lots of people who have rogers phone, take something like R2R instead, if you get alot of incoming calls, take a look at incoming call plans too.

[WickedSmurf]

i'm too tired today, i'll let bubble tea explain it in more detail

but basically, wait until 6 months have elapsed, then you can call rogers to request the fancy plans.

What will happen to the existing contract? Do I need to have somebody else to take it over or does the contract get augmented in some way?

[Variance]

What will happen to the existing contract? Do I need to have somebody else to take it over or does the contract get augmented in some way?

What basically happens is you start a new contract the day you call in. The old contract is null IIRC.

[story]

Right now I am not on contract

I have

200mins
UL after 6PM + WKENDS
CID/VM (After Credits)
$25/month + SAF

Today Negotiated for 100LD, 125 txt, UL Incoming for $1 more (after $5 cr) but need 2yr contract.

The rep said he can't add a 50min bonus b/c it's not an option anymore. Do you smell BS?

[AztecSpec]

Thanks to this thread I got a great plan through retentions just over a year ago, but I decided to call about a HUP tonight. My plan is still tied to my corporate plan, so on top of the retentions I get a few extra perks including a HUP every 12 months with $100 off! I didn't know about this until I called. So I have a K790 on the way for $199! I can't wait. This is on a 3 year extension (I was only 1 year into a 3 year contract), and I got the $100 off $299 not $249 because the $249 includes a consumer discount that doesn't apply on top of the corporate one. Still though I can't wait for my new phone.

[Ibuy]

This is what I just got.

275 Daytime mins
Unlimited Eve and Weekend
100 Free Long Distance
Rogers to Rogers
Caller ID
Voicemail
125 Sent text messages
$25 plus SAF

Also I got the Sony K790a for $149 no activation

[coolshyguy]

Here is what I got ..

23 $ + SAF + 911 Fees == Total 34 $

200 Daytime minute,
unlimited evenings and weekends 6 pm
Call id
Enhanced Voice mail
detailed billing
No Contracts

It looks decent deal to me.

Cheers !!!

[coolchick]

I am an existing Rogers wireless customer and I have one year left of my contract. I have a $20 / month plan with the basic features.

I am thinking about getting a couples plan (i.e 2 phones).
Are there any good couples plan out there ? and how much would it work out to be ($/month?)

Thanks!

[tokajim]

i can't seem to get them to give me even the basic deal discussed here.

i've been using the 35 + SAF + 5 bucks for cid plan for the past 2 years and been using rogers for like 4 years without HUP. i've been paying 55+ a month consistently for the past 4 years.

the best the guy will offer me is the
$25 + saf for 250 + unlimited weekend/evenings @ 6pm with cid
or
$20 + saf for 250 + unlimited weekends/evenings @ 8pm with cid

no other perks, he wouldn't even give me r2r, no voicemail, ld, anything else on either plan. i was extremely nice (probably too nice) and his excuse that he can't offer me the same deal as other people because they may have different usage history. which is complete bs, people on this forum who were on $20 plans were getting better deals than me.

what else can i do? do i just tell him 'ok cancel my plan'? will their tune change then? need some tips here.

[longd]

I am an existing Rogers wireless customer and I have one year left of my contract. I have a $20 / month plan with the basic features.

I am thinking about getting a couples plan (i.e 2 phones).
Are there any good couples plan out there ? and how much would it work out to be ($/month?)

Thanks!


$40+14 per month, 200 mins day share 2 phone, evening and weekend after 6pm-8am is unlimited. 500 canadian Longd within 2 phone and 2500 calling circle. if you sign 3 yrs, you can save the $14 early evening & weekend.

[ShaTR]

i can't seem to get them to give me even the basic deal discussed here.

i've been using the 35 + SAF + 5 bucks for cid plan for the past 2 years and been using rogers for like 4 years without HUP. i've been paying 55+ a month consistently for the past 4 years.

the best the guy will offer me is the
$25 + saf for 250 + unlimited weekend/evenings @ 6pm with cid
or
$20 + saf for 250 + unlimited weekends/evenings @ 8pm with cid

no other perks, he wouldn't even give me r2r, no voicemail, ld, anything else on either plan. i was extremely nice (probably too nice) and his excuse that he can't offer me the same deal as other people because they may have different usage history. which is complete bs, people on this forum who were on $20 plans were getting better deals than me.

what else can i do? do i just tell him 'ok cancel my plan'? will their tune change then? need some tips here.

just call back again tomorrow and try your luck. it just depends on the rep. anything they say is complete BS.

they lie like its a bodily function. its quite irritating actually. anyways, different rep, different plan. use "telus offered me blah blah blah" as leverage. don't be too specific on what 'telus offered you' but throw in a few things as well as the price so they will see what they are up against and what your after.

[bubble.tea]

.....they lie like its a bodily function. its quite irritating actually. .......

can you blame theM? there are several bodily functions that are in fact QUITE irritating :D :cheesygri

[jayk]

Thanks to this thread I got a great plan through retentions just over a year ago, but I decided to call about a HUP tonight. My plan is still tied to my corporate plan, so on top of the retentions I get a few extra perks including a HUP every 12 months with $100 off! I didn't know about this until I called. So I have a K790 on the way for $199! I can't wait. This is on a 3 year extension (I was only 1 year into a 3 year contract), and I got the $100 off $299 not $249 because the $249 includes a consumer discount that doesn't apply on top of the corporate one. Still though I can't wait for my new phone.

What is the $100 off for? I have 2 phones with corporate plan but I didn't get no $100 off when I renewed 1 of my corporate plans.

oh yeah does anyone know what HUP stands for?

[ShaTR]

can you blame theM? there are several bodily functions that are in fact QUITE irritating :D :cheesygri

LOL. theirs is the worst kind :lol:

oh yeah does anyone know what HUP stands for?

Hardware UPgrade (or Hardware Upgrade Program)

[bubble.tea]

LOL. theirs is the worst kind :lol:



Hardware UPgrade (or Hardware Upgrade Program)

or Bell's

Hardware UpGrade (HUG) lmao.

[ElvaSoShexai]

i can't seem to get them to give me even the basic deal discussed here.

i've been using the 35 + SAF + 5 bucks for cid plan for the past 2 years and been using rogers for like 4 years without HUP. i've been paying 55+ a month consistently for the past 4 years.

the best the guy will offer me is the
$25 + saf for 250 + unlimited weekend/evenings @ 6pm with cid
or
$20 + saf for 250 + unlimited weekends/evenings @ 8pm with cid

no other perks, he wouldn't even give me r2r, no voicemail, ld, anything else on either plan. i was extremely nice (probably too nice) and his excuse that he can't offer me the same deal as other people because they may have different usage history. which is complete bs, people on this forum who were on $20 plans were getting better deals than me.

what else can i do? do i just tell him 'ok cancel my plan'? will their tune change then? need some tips here.

i called like 2-3 times.. can't remember exactly... but for the $20 they didn't want to add anything other than basic (what you listed). but they were willing to add a bunch of stuff if i went to the $25 plan (r2r, unlimited @ 6, voicemail)... but i wanted to stay @ $20... i actually recieved some letter from rogers in the mail saying if i renewed my contract, i could get either gree r2r or unlimited incoming... so maybe you should check ur mail? or maybe you already threw it out? (i recieved one of those letters 2 years ago before that contract was ending as well)

[Lumpy_carpet]

This is the retention plan we have been on for awhile:

250 anytime
unlimited evening/weekends 6pm
Caller ID
detailed billing
$15 + SAF

[tokajim]

i called like 2-3 times.. can't remember exactly... but for the $20 they didn't want to add anything other than basic (what you listed). but they were willing to add a bunch of stuff if i went to the $25 plan (r2r, unlimited @ 6, voicemail)... but i wanted to stay @ $20... i actually recieved some letter from rogers in the mail saying if i renewed my contract, i could get either gree r2r or unlimited incoming... so maybe you should check ur mail? or maybe you already threw it out? (i recieved one of those letters 2 years ago before that contract was ending as well)

i thought so too, i asked specifically what would i get for $25, i was only offered the @6pm thing. i asked about r2r and voicemail, and he said that would be an extra $5 each.

it's not even like i need R2R or any other perk to live, it's just frustrating that i'm getting screwed over.

[AztecSpec]

What is the $100 off for? I have 2 phones with corporate plan but I didn't get no $100 off when I renewed 1 of my corporate plans.

oh yeah does anyone know what HUP stands for?

To be honest I have no idea. I have gotten 2 HUP on this corporate plan before and not gotten this $100 off. They also waived the $35 admin fee. I didn't argue... I was especially happy that this can be done every 12 months. I like getting new phones every year.

[tokajim]

ok there's absolutely no rhyme or reason to how this works.

called in again after calling yesterday and the day before.

she just gave me for $20/month
250 min
weekend/even @ 6pm
R2R
Cid
VMail
125 text
100 LD
6 months free local calls
and the w810 for $99

she said this is normally priced at $25 without the free local calls.

what's weird is she said the guy from yesterday wrote down all this stuff and said i should have been offered this deal. but believe me he wouldn't even give me R2R, let alone voicemail for $25.

i guess the way they do it is just to try hard to give you a more expensive deal hoping you'll just give in. even though they're fully capable of giving the you basic framework everyone else has already posted.

good luck everyone and thanks for all the help!

[tjuzer]

ok there's absolutely no rhyme or reason to how this works.

called in again after calling yesterday and the day before.

she just gave me for $20/month
250 min
weekend/even @ 6pm
R2R
Cid
VMail
125 text
100 LD
6 months free local calls
and the w810 for $99

she said this is normally priced at $25 without the free local calls.

what's weird is she said the guy from yesterday wrote down all this stuff and said i should have been offered this deal. but believe me he wouldn't even give me R2R, let alone voicemail for $25.

i guess the way they do it is just to try hard to give you a more expensive deal hoping you'll just give in. even though they're fully capable of giving the you basic framework everyone else has already posted.

good luck everyone and thanks for all the help!

Are you on contract before? I have ok deal but want more.

[keithse]

do u get the white or black W810?

ok there's absolutely no rhyme or reason to how this works.

called in again after calling yesterday and the day before.

she just gave me for $20/month
250 min
weekend/even @ 6pm
R2R
Cid
VMail
125 text
100 LD
6 months free local calls
and the w810 for $99

she said this is normally priced at $25 without the free local calls.

what's weird is she said the guy from yesterday wrote down all this stuff and said i should have been offered this deal. but believe me he wouldn't even give me R2R, let alone voicemail for $25.

i guess the way they do it is just to try hard to give you a more expensive deal hoping you'll just give in. even though they're fully capable of giving the you basic framework everyone else has already posted.

good luck everyone and thanks for all the help!

[tokajim]

no i was not on a contract, i had been out of one for over a year

i got the black w810i

but the guy i spoke to yesterday at retentions said both the white and black are available now.

[bubble.tea]

To be honest I have no idea. .......

you should pm., we need to talk.

I feel like morpheus as I'm about to hand Neo the (whichever colour it was) pill as he's unplugged from the Matrix. lmao.

[tjuzer]

So what is best possible plan go for now? I want to aim at least that when I call tomorrow.

[ElvaSoShexai]

wow... pretty good deal... they kept telling me i can't get unlimted @ 6 unless i spend 25 =/... but i was on a $20 retention plan for the last 2yrs so not sure if that had anything 2 do wif it

ok there's absolutely no rhyme or reason to how this works.

called in again after calling yesterday and the day before.

she just gave me for $20/month
250 min
weekend/even @ 6pm
R2R
Cid
VMail
125 text
100 LD
6 months free local calls
and the w810 for $99

she said this is normally priced at $25 without the free local calls.

what's weird is she said the guy from yesterday wrote down all this stuff and said i should have been offered this deal. but believe me he wouldn't even give me R2R, let alone voicemail for $25.

i guess the way they do it is just to try hard to give you a more expensive deal hoping you'll just give in. even though they're fully capable of giving the you basic framework everyone else has already posted.

good luck everyone and thanks for all the help!

[story]

Right now I am not on contract

I have

200mins
UL after 6PM + WKENDS
CID/VM (After Credits)
$25/month + SAF

Today Negotiated for 100LD, 125 txt, UL Incoming for $1 more (after $5 cr) but need 2yr contract.

The rep said he can't add a 50min bonus b/c it's not an option anymore. Do you smell BS?


Today, I asked to cancel my service, the lady said something about going out of business if all ppl can get the $40 CitiFido plan...then cancelled my phone. Didn't even try to offer me anything. I even hinted that I needed just 50 more weekdays mins added to be happy. Oh well.

[bubble.tea]

Today, I asked to cancel my service, the lady said something about going out of business if all ppl can get the $40 CitiFido plan...then cancelled my phone. Didn't even try to offer me anything. I even hinted that I needed just 50 more weekdays mins added to be happy. Oh well.

if you still want it., you can try calling back and recuperating it. Where're you planning on going then?

[story]

if you still want it., you can try calling back and recuperating it. Where're you planning on going then?

Yup, I will probably just call to extend it for 1 month at a time, till they offer me what I want. I gotta stay w/ Rogers anyway, based on GSM & 850mhz.

*btw, is recuperating really the correct word to use here? :)

[Mad.Whack]

To be honest I have no idea. I have gotten 2 HUP on this corporate plan before and not gotten this $100 off. They also waived the $35 admin fee. I didn't argue... I was especially happy that this can be done every 12 months. I like getting new phones every year.

Its corporate HUPs
Here more info, taken from howardforums
If the MSD code isn't flagged (or is a Major Account), it goes by it's normal credit/eligibility/no-admin-charge... if the MSD code is "S-flagged" (some private sector accounts) or 'G-Flagged' (gov't accounts) and does not have a credit class of 'S' (signifying it is a Major Account, has nothing to do with your credit record) then the bill credit stays the same, but eligiblity between HUPs is changed to 23 months, and the admin fee of $35 is charged. If the MSD code is 'S-Flagged' or 'G-Flagged' and is a major account (credit class of 'S') then the account goes by it's normal eligibility (and admin fee of $35 isn't charged), just like an account without a 'flagged' MSD code.

Therefore, Tier credits are as follows...

Tier AA -
----- IF MSD CODE ISN'T "FLAGGED" or MAJOR ACCOUNT (CREDIT CLASS 'S') -----
$200 bill credit / 12 months eligiblity between Hups / No Admin Fee
----- IF MSD CODE IS G-FLAGGED OR S-FLAGGED AND ISN'T MAJOR ACCOUNT (NOT CREDIT CLASS 'S') ---
$200 bill credit / 23 months eligiblity between Hups / Admin Fee IS Charged

Tier A -
----- IF MSD CODE ISN'T "FLAGGED" or MAJOR ACCOUNT (CREDIT CLASS 'S') -----
$100 bill credit / 12 months eligiblity between Hups / No Admin Fee
----- IF MSD CODE IS G-FLAGGED OR S-FLAGGED AND ISN'T MAJOR ACCOUNT (NOT CREDIT CLASS 'S') ---
$100 bill credit / 23 months eligiblity between Hups / Admin Fee IS Charged

Tier B -
----- IF MSD CODE ISN'T "FLAGGED" or MAJOR ACCOUNT (CREDIT CLASS 'S') -----
$75 bill credit / 18 months eligiblity between Hups / No Admin Fee
----- IF MSD CODE IS G-FLAGGED OR S-FLAGGED AND ISN'T MAJOR ACCOUNT (NOT CREDIT CLASS 'S') ---
$75 bill credit / 23 months eligiblity between Hups / Admin Fee IS Charged

Tier C -
----- IF MSD CODE ISN'T "FLAGGED" or MAJOR ACCOUNT (CREDIT CLASS 'S') -----
$50 bill credit / 23 months eligiblity between Hups / No Admin Fee
----- IF MSD CODE IS G-FLAGGED OR S-FLAGGED AND ISN'T MAJOR ACCOUNT (NOT CREDIT CLASS 'S') ---
$50 bill credit / 23 months eligiblity between Hups / Admin Fee IS Charged

Tier D -
----- IF MSD CODE ISN'T "FLAGGED" or MAJOR ACCOUNT (CREDIT CLASS 'S') -----
No bill credit / 23 months eligiblity between Hups / No Admin Fee
----- IF MSD CODE IS G-FLAGGED OR S-FLAGGED AND ISN'T MAJOR ACCOUNT (NOT CREDIT CLASS 'S') ---
No bill credit / 23 months eligiblity between Hups / Admin Fee IS Charged (sometimes cheaper to have the MSD code from your account removed for HUP's if your in this category).


Your line must be active for atleast 6 months, or it must be atleast 6 months since your last Pre-HUP (an upgrade completed before eligibility date).

If you upgrade earlier than your eligiblity cycle (ie. earlier than 12 months for an unflagged Tier A, or 18 months for an unflagged Tier B, or 23 months for an unflagged Tier C/D) then this is considered a Pre-HUP upgade and you must pay a Pre-HUP fee (early upgrade charge) of $10 for every month you upgrade early... it gets broken down by day, and the charge is aproximately equal to $0.33 for every day early.

If you do a Pre-HUP (early) upgrade, you will be on your normal Tier eligiblity cycle for your next HUP (ie. 12 months for unflagged Tier A, 18 months for unflagged Tier B, 23 months for unflagged Tier C/D, and so on), however you must wait atleast 6 months to do another Pre-HUP upgrade after doing an early ugprade.

If you did an upgrade under 6 months ago, but it wasn't a Pre-HUP, then you may upgrade but be prepared to pay the previously-mentioned Pre-HUP charge of $10 a month. Note that the maximum Pre-HUP charge is $200... so if your a Tier C account (23 months eligibility) and you did a HUP (that wasn't a Pre-HUP) last month, then you'd be 22 months early, at $10 a month that'd calculate to $220, but the cap is $200 so you never pay more than that.

[PlayerOne]

sorry i'm a noob, i've been with rogers for 2 years now, and now that my contract is over, i want to get a deal of some sort, what's the best deal that i can get?

I also want a new phone, would it be cheaper to get a phone myself? or through rogers, i guess i don't mind being on contract

and also...another noob question...what's hup....

[AztecSpec]

Its corporate HUPs
Here more info, taken from howardforums

Yeah, I was pointed to that thread in a PM. Thanks though.

I knew that I got corporate HUPs, just had no idea that they were that good.

[story]

sorry i'm a noob, i've been with rogers for 2 years now, and now that my contract is over, i want to get a deal of some sort, what's the best deal that i can get?

I also want a new phone, would it be cheaper to get a phone myself? or through rogers, i guess i don't mind being on contract

and also...another noob question...what's hup....


LOL, every page there's someone who ask the same questions.

It's really hard to say which is the best deal, you never know if some ppl are just saying BS. The 1st page list the regular retention plan, HUP means Hardware Upgrade Program which is to upgrade the phone at a lower price, which is similar to eBay price.

[moon]

no i was not on a contract, i had been out of one for over a year

i got the black w810i

but the guy i spoke to yesterday at retentions said both the white and black are available now.

do you have to sign contract again>>if yes for how many yrs??

[moon]

This is what I just got.

275 Daytime mins
Unlimited Eve and Weekend
100 Free Long Distance
Rogers to Rogers
Caller ID
Voicemail
125 Sent text messages
$25 plus SAF

Also I got the Sony K790a for $149 no activation


do u have to sign contact? what time does it start for te unlimited eve and weekend??

[bubble.tea]

Yup, I will probably just call to extend it for 1 month at a time, till they offer me what I want. I gotta stay w/ Rogers anyway, based on GSM & 850mhz.

*btw, is recuperating really the correct word to use here? :)

oooooooooh., scathing.

Challenging my use of the English language are we? Lolz truth be told., you got me second guessing myself., but alas, I DID use it correctly ;) THANKFULLY phhhhhhhhhhhhew! :D English wazn't ever my strongest sUb-jekt.

recuperate:
1 : to get back : REGAIN
2 : to bring back into use or currency : REVIVE <recuperate old traditions>
intransitive verb : to regain a former state or condition; especially : to recover health or strength (http://www.m-w.com/dictionary/recuperate):

[WickedSmurf]

i'm too tired today, i'll let bubble tea explain it in more detail

but basically, wait until 6 months have elapsed, then you can call rogers to request the fancy plans.

So it's possible to renegotiate a new contract even though I'm only 6 months into the 3 year contract? Do I have to pay the penalty for cancelling early?

[story]

oooooooooh., scathing.

Challenging my use of the English language are we? Lolz truth be told., you got me second guessing myself., but alas, I DID use it correctly ;) THANKFULLY phhhhhhhhhhhhew! :D English wazn't ever my strongest sUb-jekt.

recuperate:
1 : to get back : REGAIN
2 : to bring back into use or currency : REVIVE <recuperate old traditions>
intransitive verb : to regain a former state or condition; especially : to recover health or strength (http://www.m-w.com/dictionary/recuperate):

hahaha I had to search on Dictionary.com to know what the word means. When I saw REVIVE as one of the explaination, I felt like it's gaining back my HP from Rogers or something haha

[bubble.tea]

hahaha I had to search on Dictionary.com to know what the word means. When I saw REVIVE as one of the explaination, I felt like it's gaining back my HP from Rogers or something haha

hehe., np bro.

[HowEver]

So it's possible to renegotiate a new contract even though I'm only 6 months into the 3 year contract? Do I have to pay the penalty for cancelling early?

Some say yes, some say no. Depends who you get when you call.

It will certainly be easier in the coming months with "number portability."

One of Rogers' (and the rest) best arguments for you not leaving was that you would have to get a new phone number.

Not so after March 2007. Expect great deals to come. But this (now, December, especially) is the time of year when they should be hot to keep us. Should be.

[chlorine]

was on some really outdated corp plan... paying about $56 a month taxes in before... only 200 min + UE/W 6pm + VM + CID + 75 SMS + EXACT billing

fast forward to now...

first he offered:

$25
250 min
UE/W 6pm
100 CDN LD
VM
CID

then I asked about R2R, he threw in unlimited R2R

then we talked hardware... he gave me price of K790... 274.99 - 50 instant, and 50 mail-in, no admin fee

then I said since im getting K790, I may want the $20 essentials plan (VM + CID + Who Called + Name Disp + 1000 MMS + 2500 SMS + 2MB Navigate) but I wanted to pay $10 since I already have VM + CID...

after he thought about it and worked it out, he said he could give me the package for $20 with a $10 credit for as long as I have it :) and if I ever took it off, then the $10 credit will be gone and they can put VM + CID back on for free.

so $35 + SAF + 911 + taxes... still cheaper than what I paid but much more fun :D

unfortunately lost exact billing, I wonder if my MSD code is gone... I guess we'll see my HUP pricing later

props to bubble.tea for advice.



now I need to figure out my other line... which is bundled with cable... will wireless CR be able to offer retention deal on just the wireless side or can they offer deals on cable as well?

[ShaTR]

i know when i call, i usually end up dealing with consolodated" retentions or something like that. It's because i have Cable TV and High Speed Internet from rogers. but it seems like the reps and the deals they give are identical.

[HowEver]

i'm going to get a new cell phone plus a new plan from rogers next week. I'll use all the info i got from this thread to get the best deal. lol

Thanks for letting us know...

[trickedout]

im planning to get a cellphone with a rogers contract. i currently don't have a call phone/provider. is there a way for me to get a better deal than the ones they publicly offer?
im lookin for something like this:

150 weekday
1000 or unlimited eve/weekends
unlimited incoming
call display
ealry evenings
for $25

currently they are offering

100+50 bonus weekday
1000 eve/weekends
unlimited incoming
unlimted R2R
eve. start at 9
for $25

[bubble.tea]

Thanks for letting us know...

it would've been better to use the :rolleyes: smilie instead of the three dot dot dotss. :lol:

[L7frost]

Hey everyone,

This is actually my first post on RFD, although ive been a lurker for a long time haha. I stumbled across this thread last week and decided to give it a thorough read this weekend since ive just finished all my midterms.

Well after reading the first 5 pages and the last 5 or so pages of the thread, I figured i may as well ask a couple questions that I havent seen asked.

Basically, like everyone else I'm interested in starting a new contract at a retentions price. Ive got an idea of what kind of deals people are getting, but id like to know if anyone has an idea of how I could optimize my particular scenario.

Okay, so basically I'm on a family plan with my mom. She runs her own business so she uses up a lot of minutes. I dont remember the exact details, but I do know she's paying around 150-175 a month for something like 500 daytime minutes, unlimited N&w after 6, 500 text, CD, VM. Since its a family plan I think I share the daytime minutes and text messages. We are about 2 years through a 3 year contract, and my mom has been paying this (frankly ridiculous) price for around 8 or 9 months at least.

So my question is, would I be able to talk rogers into cancelling the current contract, and starting two new separate contracts? And is this a good way to go about it, or would it be a better idea to get a retentions plan with more day time minutes, and ask if I can add a second line sharing the minutes, VM and CD to avoid those costs as well as the system access fee?

I'd also really like to HUP to the k790a for 149 as I saw that someone was able to do, but I dont have money to buy one right now (I'm a poor uni student haha). Lets say they offer me the phone for that price, could I say - purchase the phone a month from now at the same price? I'm not sure exactly how this works - I would assume that if you were to HUP, they would charge the phone to your bill and you would simply get it shipped to you or you would have a credit to go pick it up at the store.

Ohhh, also my Dad would like to get a cell with rogers as well. He's been off contract with Telus for a year and a half now. Would I be able to get him a contract with one of the retentions plans if I ask for it at when I call in, or does retentions usually only apply to current contracts.

So basically, to summarize what has been a way-too-long first post, id like to know:
1) if I can get two separate "basic" retentions plans for two lines that are currently under the same contract on a family plan
2) orrr if it would be a better idea to get a retention plan with more daytime minutes and see if I can add a second line (my phone, basically) to avoid the SAF
3) if I can start a new plan at a retentions plan price...basically to add a third line that wasnt there before
4) if I can bargain for a cheaper HUP price, but exercise the deal at a later date.

oh, lastly, for the people who have called in and gotten good deals, what day, time, and time of the month did you call at? Though from what I gather it seems to be hit and miss, I can't help thinking that there may be some sort of correlation between deals and the time you call.

Thanks in advance for the replies...wow it feels good to finally post on RFD instead of just lurking around haha...sorry if my questions were really noob!..i did try to put some thought into my posts though haha

[vanisland]

Hey everyone,

This is actually my first post on RFD, although ive been a lurker for a long time haha. I stumbled across this thread last week and decided to give it a thorough read this weekend since ive just finished all my midterms.

Well after reading the first 5 pages and the last 5 or so pages of the thread, I figured i may as well ask a couple questions that I havent seen asked.

Basically, like everyone else I'm interested in starting a new contract at a retentions price. Ive got an idea of what kind of deals people are getting, but id like to know if anyone has an idea of how I could optimize my particular scenario.

Okay, so basically I'm on a family plan with my mom. She runs her own business so she uses up a lot of minutes. I dont remember the exact details, but I do know she's paying around 150-175 a month for something like 500 daytime minutes, unlimited N&w after 6, 500 text, CD, VM. Since its a family plan I think I share the daytime minutes and text messages. We are about 2 years through a 3 year contract, and my mom has been paying this (frankly ridiculous) price for around 8 or 9 months at least.

So my question is, would I be able to talk rogers into cancelling the current contract, and starting two new separate contracts? And is this a good way to go about it, or would it be a better idea to get a retentions plan with more day time minutes, and ask if I can add a second line sharing the minutes, VM and CD to avoid those costs as well as the system access fee?

I'd also really like to HUP to the k790a for 149 as I saw that someone was able to do, but I dont have money to buy one right now (I'm a poor uni student haha). Lets say they offer me the phone for that price, could I say - purchase the phone a month from now at the same price? I'm not sure exactly how this works - I would assume that if you were to HUP, they would charge the phone to your bill and you would simply get it shipped to you or you would have a credit to go pick it up at the store.

Ohhh, also my Dad would like to get a cell with rogers as well. He's been off contract with Telus for a year and a half now. Would I be able to get him a contract with one of the retentions plans if I ask for it at when I call in, or does retentions usually only apply to current contracts.

So basically, to summarize what has been a way-too-long first post, id like to know:
1) if I can get two separate "basic" retentions plans for two lines that are currently under the same contract on a family plan
2) orrr if it would be a better idea to get a retention plan with more daytime minutes and see if I can add a second line (my phone, basically) to avoid the SAF
3) if I can start a new plan at a retentions plan price...basically to add a third line that wasnt there before
4) if I can bargain for a cheaper HUP price, but exercise the deal at a later date.

oh, lastly, for the people who have called in and gotten good deals, what day, time, and time of the month did you call at? Though from what I gather it seems to be hit and miss, I can't help thinking that there may be some sort of correlation between deals and the time you call.

Thanks in advance for the replies...wow it feels good to finally post on RFD instead of just lurking around haha...sorry if my questions were really noob!..i did try to put some thought into my posts though haha


I phoned in and was able to change my family plan to 2 separate individual plans. On the family plan I was paying around $70. The gave me 2 plans for $25 each which included 200 daytime minutes, unlimited early evening and weekends, cid, unlimited r2r. I did this about a month ago. After I saw the rebate offer for the new phones I called back again for a hardware upgrade and at the same time asked for some improvements to the plan. I was hoping to get vm and long distance that others have mentioned. I got the k790 for $249 and the w810i for $149, which I thought was ok as my usage is not very high. They wouldn't give me the online $50 credit for accessories, etc. but they said they would waive the service charge of $35 and gave me a $15 credit. They also increased my daytime minutes to 250 and gave me 100 canadian long distance minutes a month. Thanks OP, great info here to help with negotiating.

[HowEver]

Make sure you get the deal for the phones at the same time you negotiate your new plan. There is absolutely no guarantee that Rogers will allow you to upgrade when you call *back.* You're already committed to a term at that point.

[vanisland]

Make sure you get the deal for the phones at the same time you negotiate your new plan. There is absolutely no guarantee that Rogers will allow you to upgrade when you call *back.* You're already committed to a term at that point.


When I called the first time to get a better plan, they did not make me commit to a new term, they just improved it.

[rlm]

My plan with rogers is as follows. 550 min anytime, call display, 100 ld min for 50.00 per month including s.a.f. ive been with rogers for over 10 years. just wondering if anyone thinks i could do better than this plan. thankyou.

[HowEver]

When I called the first time to get a better plan, they did not make me commit to a new term, they just improved it.

You have to be careful though. There are many, many reports of people "agreeing" to a new term/contract, without realizing it, and on occasion without being explicitly informed. Often this happens when they go to activate a new phone, and the agreement is contained in the printed information they receive.

[bubble.tea]

My plan with rogers is as follows. 550 min anytime, call display, 100 ld min for 50.00 per month including s.a.f. ive been with rogers for over 10 years. just wondering if anyone thinks i could do better than this plan. thankyou.

well I guess there's always a $5-~$15monthly credit you could justify-preferably via honest methods.

[rlm]

What do you mean by honest methods?

[st7860]

he means don't lie and say you want to cancel. be honest is what he means

[EL820]

I haven't called in for sometime now. I'm trying to hammer out a good plan for a family relative. She's been with Rogers quite sometime. Her wireless contract has EXPIRED, and is month to month now. She's getting a crap deal...$44 with taxes for 100 daytime, 1000 min eve & w/e after 9pm, CID & VM.

She also has cable & internet with Rogers if that can be used as bargaining power. :D


bubbletea, you appear to be an expert in this field, what's the number to CR now?


I called 1-888-936-7283, and I got a regular CS rep. After a few minutes of discussing plans and I mentioned "retention plans", she informed me she's not retention rep...just a regular rep.

I was transferred over, but got offered the typical standard plan:

$20/$25 + the usual fees on 3 yrs renewal

250 daytime mins
unlimited eve & w/e after 8pm (6pm $25)
CID
NO voice mail
NO 100 Canadian LD

$149.99 for the SE w810i.

Being a true RFDer, I naturally declined.

I'm going back again trying to get more features added on for the same price. What number do we call now?

[barqy]

i called up *611 and asked to cancel, the lady offered me this


150weekday min
free after 7pm
free Caller ID OR voicemail
+ sys fee, etc.etc.

for 20$/month

basically it's my same plan except w/ free caller ID or VM

I have been with rogers for 4+ years but i will be switching to fido:o

[yoshiguy]

i called up *611 and asked to cancel, the lady offered me this


150weekday min
free after 7pm
free Caller ID OR voicemail
+ sys fee, etc.etc.

for 20$/month

basically it's my same plan except w/ free caller ID or VM

I have been with rogers for 4+ years but i will be switching to fido:o


Curious as why would you switch to Fido ?
I'm currently on Fido switching to rogers since they have better phones.
I guess what i will be missing is my plan I have. I won't be anything close with the new sub to rogers.

[Moebiwankenobi]

i called up *611 and asked to cancel, the lady offered me this


150weekday min
free after 7pm
free Caller ID OR voicemail
+ sys fee, etc.etc.

for 20$/month

basically it's my same plan except w/ free caller ID or VM

I have been with rogers for 4+ years but i will be switching to fido:o

if you have a plan you like at Fido, Rogers will match that for your. Just speak to customer relations, not customer service (ask to be transfered).

They are the same company after all.

[ah_long]

sum1 tell me whether this is good or not

25 dollars plan
CID
200 wkday minutes
unlim evenings/wkends..
free rogers to rogers calling
1000 minutes canadian LD
:D

[tnthunder]

ok there's absolutely no rhyme or reason to how this works.

called in again after calling yesterday and the day before.

she just gave me for $20/month
250 min
weekend/even @ 6pm
R2R
Cid
VMail
125 text
100 LD
6 months free local calls
and the w810 for $99

she said this is normally priced at $25 without the free local calls.

what's weird is she said the guy from yesterday wrote down all this stuff and said i should have been offered this deal. but believe me he wouldn't even give me R2R, let alone voicemail for $25.

i guess the way they do it is just to try hard to give you a more expensive deal hoping you'll just give in. even though they're fully capable of giving the you basic framework everyone else has already posted.

good luck everyone and thanks for all the help!

Did you have sign a contract for this plan

[L7frost]

hey guys, thanks for the advice so far.

okay so I just called in through customer service and gave them my story - which was that my parents were tired of paying so much and they were thinking of cancelling, but i told them id call in first to try to work something out..so anyways, the guy on the line didnt transfer me to retentions, but he did say he was trying to give me a retention plan. I'm not sure if it was complete BS or not, but it seemed to be half and half -

he offered me at first, pretty much the basic plan:
250 mins
unlim. e&w after 6
CD


without 100 LD, any text plan or any VM. He also said R2R costs 5 bucks to tack on, and I would have to start a new 3 year contract. I was also told that you couldn't add a second line on top of the retention plan.

Okay, pretty much the whole thing reeked of BS haha.


Even though I've only called in once, this whole thing feels like a game with both parties trying to call each other's bluff haha ( he thinks i dont really want to cancel, i think he's not giving me the best deal he can ). It's like shopping for a car! Albeit on a much smaller scale.

Anyways, it occured to me that having a corporate ID may have a lot to do with what deal you get. I just found out from calling and also reading a few more pages of the thread that the 25 bonus minutes seems to be only for people with corp ids.


I'd call again right away, but I'm scared of calling in too often..I was thinking of trying once a day, but that may take awhile. Did you guys call right back right away or what? And when you called back again, did you go through CxS or straight to CxR?

[tokajim]

yes i had to sign up for a contract for the phone. i don't know how much worse her offer would have been without the contract because i was always going to get the phone.

[Mad.Whack]

The standard retention plan is
250min
unlim. e&w after 8pm (+5 for 6pm)
CD
with a 3 year contract.
or
200min with a 2 year contract.

The plan listed in post #1 isn't the standard retention plan.

However, it is relatively easy to get the bonus 100 LD min. It is harder to get free voicemail, R2R and free early evenings.

[bubble.tea]

.........$44 with taxes for 100 daytime, 1000 min eve & w/e after 9pm, CID & VM......bubbletea, you appear to be an expert in this field, what's the number to CR now?
....
well I'm humbled by your props...truth be told., I think I just flap my gums a bit too much :lol:.

Now...Contrary to what Mrs. ST7860 will profess from her soapbox...I don't recommend to call that #. Just call *611, say 'Cancel my phone' at the appropriate prompt, and "Cancel my phone" when it asks to confirm.

DUDE...that plan is RAPE-A-LICIOUS.

Did you have sign a contract for this plan
I'd say so...unless you were akz or the like :D.
yes i had to sign up for a contract for the phone. i don't know how much worse her offer would have been without the contract because i was always going to get the phone.
yep.
The standard retention plan is
250min
unlim. e&w after 8pm (+5 for 6pm)
CD
with a 3 year contract.
or
200min with a 2 year contract.

The plan listed in post #1 isn't the standard retention plan.

However, it is relatively easy to get the bonus 100 LD min. It is harder to get free voicemail, R2R and free early evenings.
lolz...well I just looked at #1 as I hadnt' in QUITE a long while...truthfully it doesn't say "standard plan"., it says "most common"..but I hear what you're saying., may give people too high a bar to shoot for. Oh well., you can pm the OP to mod it.

[EL820]

.........$44 with taxes for 100 daytime, 1000 min eve & w/e after 9pm, CID & VM......bubbletea, you appear to be an expert in this field, what's the number to CR now?....

well I'm humbled by your props...truth be told., I think I just flap my gums a bit too much :lol:.

Now...Contrary to what Mrs. ST7860 will profess from her soapbox...I don't recommend to call that #. Just call *611, say 'Cancel my phone' at the appropriate prompt, and "Cancel my phone" when it asks to confirm.

DUDE...that plan is RAPE-A-LICIOUS.


Agreed. That's why I feel the need to step in and save her from the abuse!!

When the rep offered me the standard plan and denied my request for free VM, I had no comeback...only to say I'll think it over and call back.

I must be losing my touch. :lol: I remember hammering out a superb plan for my brother & friends a year ago.

I'll give it another whirl in the next couple of days. :D

[bubble.tea]

Agreed. That's why I feel the need to step in and save her from the abuse!!

When the rep offered me the standard plan and denied my request for free VM, I had no comeback...only to say I'll think it over and call back.

I must be losing my touch. :lol: I remember hammering out a superb plan for my brother & friends a year ago.

I'll give it another whirl in the next couple of days. :D

honestly., I've read ~5 strategies (all of which evade me currently)., but if I ever get in the mode to call in again., I'll need to commit those to memory., and have on flash cards., because it's really all about negotiation., and the art of the /quick rebuttal defense/ lolz

Boiler Room anybody :lol:

[heymrdj]

bubble tea time to fess up, u work for rogers dontcha :P

[st7860]

no, he works for the DA

(devils advocate)

[bubble.tea]

no, he works for the DA

(devils advocate)
:D :lol:., God I love our rivalry :D.

Naw my employer du jour, shall remain nameless ;)


so sad., gotta get in my last few posts before I head off to work where they blocked RFD on one of our computers :(...STINKUS.

[EL820]

honestly., I've read ~5 strategies (all of which evade me currently)., but if I ever get in the mode to call in again., I'll need to commit those to memory., and have on flash cards., because it's really all about negotiation., and the art of the /quick rebuttal defense/ lolz

Boiler Room anybody :lol:


Ok bt, I need you to recollect those 5 strategies right now. :D

[st7860]

:D :lol:., God I love our rivalry :D.

Naw my employer du jour, shall remain nameless ;)


so sad., gotta get in my last few posts before I head off to work where they blocked RFD on one of our computers :(...STINKUS.

then u need these

http://search.yahoo.com/search?p=free+proxy+browsing&fr=FP-tab-web-t363&toggle=1&cop=&ei=UTF-8

[bubble.tea]

then u need these

http://search.yahoo.com/search?p=free+proxy+browsing&fr=FP-tab-web-t363&toggle=1&cop=&ei=UTF-8

lolz...bastard. You trying to get me fired!? I am leaning towards the fact that ANYTHING I do from a Company computer has a log that memorizes in a very efficient and photographic nature anything that goes through the pipeline. Proxy-anon or not.

[muzikant25]

I have had my plan for 4 years now , originally a 2 year contract

been off contract for 2 years now

my plan

700 daytime
unlimited evenings after 6pm + weekands
enchanced voice mail
call display
call forwarding
3 way calling
75 free txt msgs outgoing

i pay
$50 - plan
$6.95 system access fee
$ ?? 911 - fee ..dont remember the cost
$12 - bundle pack

so around $80 taxes in


What would you guys suggest i can call in and save on ?

$80 a month is expensive for me

any suggestions would be appreciated :D

Well i just got off the phone
this is what i got

2 year renewal

same 700 daytime minutes
same unlimited evenings after 6pm + weekands
same call forwarding
same 3 way calling

new call display with name
new non enchanced voicemail
new unlimited incoming calls
new unlimited rogers to rogers
new 2500 txt msgs out and 2500 txt msg in
new 100 canada long distance minutes

$78 taxes in :D :D :D :D :D


the only part i lost was enchanced voicemail
but it sends me a txt msg when i miss a call , which is also a new feature

let me know what you guys think of this deal ?

[AirForceElite]

hi bubble.tea

i love this thread lol, shall never die
unfortunately, tards at HowardForums dislike anybody badmouthes rogers and wants to save some money.
according to them, Rogers is always right, and customer is always wrong. no exceptions.

i get banned for commenting on stupid soccermoms who work in technical support and dont know crap about cell phone industry, but thats alright, because rogers is always right.

http://img164.imageshack.us/img164/5516/hofo3fi9.jpg

[bubble.tea]

.....

OUCH...TEN DAYS....how'll you ever survive?

Dude., why'd you have to cross the line mang? You basically raped any soccer moms and such...http://img.photobucket.com/albums/v283/petawawa/misc/tisk.gifhttp://img.photobucket.com/albums/v283/petawawa/misc/tisk.gifhttp://img.photobucket.com/albums/v283/petawawa/misc/tisk.gif., I'd say a 1day would've been enough., TEN DAYZ!!! You must've REEEEEEEEEEEALY struck a personal chord with that post of yours.

fyi., every playground has rules. Unless your the 'King of the Hill' in that playground you really gotta follow them. That's the way it is my friend.

for the record., I don't like calling people 'tards'. http://img.photobucket.com/albums/v283/petawawa/misc/boxing.gifhttp://img.photobucket.com/albums/v283/petawawa/misc/boxing.gifhttp://img.photobucket.com/albums/v283/petawawa/misc/boxing.gif>:(

[Haz]

hi bubble.tea

i love this thread lol, shall never die
unfortunately, tards at HowardForums dislike anybody badmouthes rogers and wants to save some money.
according to them, Rogers is always right, and customer is always wrong. no exceptions.

i get banned for commenting on stupid soccermoms who work in technical support and dont know crap about cell phone industry, but thats alright, because rogers is always right.

http://img164.imageshack.us/img164/5516/hofo3fi9.jpgThat kinda sucks man. It's their forum so they have their own rules. At least they're not like another forum where the "elite" people would chase you down and come to your home to badger you.

[Haz]

lolz...bastard. You trying to get me fired!? I am leaning towards the fact that ANYTHING I do from a Company computer has a log that memorizes in a very efficient and photographic nature anything that goes through the pipeline. Proxy-anon or not.

Time to get yourself a Blackberry! Then it's RFD all day long! :lol:

In case you're wondering, yes, I'm posting from work! :)

[HowEver]

That should make it permanent!

Now, anything to add about the topic of this thread??

hi bubble.tea

i love this thread lol, shall never die
unfortunately, tards at HowardForums dislike anybody badmouthes rogers and wants to save some money.
according to them, Rogers is always right, and customer is always wrong. no exceptions.

i get banned for commenting on stupid soccermoms who work in technical support and dont know crap about cell phone industry, but thats alright, because rogers is always right.

http://img164.imageshack.us/img164/5516/hofo3fi9.jpg

[st7860]

Time to get yourself a Blackberry! Then it's RFD all day long! :lol:

In case you're wondering, yes, I'm posting from work! :)

is it work safe?

[bubble.tea]

Time to get yourself a Blackberry! Then it's RFD all day long! :lol: ...

so sad.

wish I got a company acct :(.

[Haz]

is it work safe?
Yep. I set up the all the computers and the network here.

so sad.

wish I got a company acct :(.
You and me both. Rogers needs a competitive data package.

[st7860]

so sad.

wish I got a company acct :(.

you could setup a tunnel to your home pc then browse at work through that. they would never know which URLs you go to unless there is keystroke spy software on your office pc. so for example you could go to www.leekspin.com at work and it would be perfectly safe.

[st7860]

Yep. I set up the all the computers and the network here.

.

I was being tongue in butt cheek. I know that people with Blackberries are usually of a special class at work with priviledges anyway(NOCs, IT, or management)

[Haz]

...so for example you could go to www.leekspin.com at work and it would be perfectly safe.
WTH was that?! :lol:

[bubble.tea]

you could setup a tunnel to your home pc then browse at work through that. they would never know which URLs you go to unless there is keystroke spy software on your office pc. so for example you could go to www.leekspin.com at work and it would be perfectly safe.
http://img.photobucket.com/albums/v283/petawawa/misc/coollogo_com_96751533.gif


lol...you my friend are a DEVIOUS force NOT to be reckoned with. Pretty sure there's no such keystroke program hehe.....at least that's what I'm assuming anyway :D

[Haz]

I was being tongue in butt cheek. I know that people with Blackberries are usually of a special class at work with priviledges anyway(NOCs, IT, or management)

Ah, I thought you work commenting about me posting from work.

[st7860]

http://img.photobucket.com/albums/v283/petawawa/misc/coollogo_com_96751533.gif


lol...you my friend are a DEVIOUS force NOT to be reckoned with. Pretty sure there's no such keystroke program hehe.....at least that's what I'm assuming anyway :D

maybe HAZ could setup a VPN for you. lol

[bubble.tea]

http://img.photobucket.com/albums/v283/petawawa/misc/threadjacked.gif
i am so sorry this has happened to you.
First and foremost, no Rogers does not care about you or anybody esle for that matter except for their store managers who make them moneys.
Ted Rogers has more important tasks (like naming buildings after himself) scheduled in his BlackBerry than getting better trained customer service people. People who would have slightest clue about wireless technology. But they choose to hire soccermom types of women who transfer you from one department to another....

Honestly., though., you can't deny that was deserving. I remember laughin at the 'naming buildings after himself part' lolz. The soccer momz...well I've already expressed my opinion on that one.

[st7860]

WTH was that?! :lol:

(its an anti shock site)

http://en.wikipedia.org/wiki/Leekspin

[bubble.tea]

maybe HAZ could setup a VPN for you. lol

well., dudios...the good thing is we have a NON-firewall PC in my office for my own use., so I can survive...if I didn't...:eek:, I'd definately take up someone on their offer.

[bubble.tea]

(its an anti shock site)

http://en.wikipedia.org/wiki/Leekspin

Dude...you SERIOUSLY need to get out.

[Tsukagi]

I heard rogers is gonna get 3G now, is that true?
Are they gonna get both 3G and EDGE?

[bubble.tea]

I heard rogers is gonna get 3G now, is that true?
Are they gonna get both 3G and EDGE?

?? They already have this. But yes, 3G is out already in parts.

[arpichar]

Just got off the phone with CxR , He sounded Gay:) (Happy) offer me 3yr term
250day, unlimited 6pm CID and VM(with credit)
FOR $25.00 ,

NOt too good but That kinda work for me so i accepted , after begging him for free VM :>
I also got W810i for 149.00 no admin fee.

My old retention plan was 200 day with 6pm unlimited.

DID i do OK?

Oh does anyone know if i can attached my Corp. ID (EPP) with this plan to get additional Saving?

Thanks .

[mushroomcheese]

My old plan was absolutely terrible, about time I stopped being lazy and gave em a call.

Anyways I have two cell phones in my household and I got the same plan for each:

250 Daytime Minutes
Unlimited Evenings from 6pm and Unlimited Weekends
Call Display/Call Waiting
Rogers to Rogers
3 months unlimited local calling
$25 a Month

This was on a 2 year contract.

I also got 2 Samsung D807x phones for $29.99 each.

I'm satisfied :)

[tebore]

I think I scored well yesterday.
My old plan was:
200mins anytime
Unlimited eve and weekends @6
CID
Detailed billing
Call waiting and 3way(you know that package...)

They gave me
W810i for $99.00
250 Mins
Unlimited R2R
Unlimited Eve and weekends @6
CID/VM
100LD mins
and all the goodies I had before

All for $25.

[Potential]

I think I did okay. My plan just expired and I called in and re-negotiated the following:

$20/mth for 3 yrs
-W810i $149-$50credit=$99 (4gig upgrade via Rogers website signup)
-250 Mins
-Unlimited Eve and weekends @6pm
-CID
-VM (basic) $5 credit
-100LD mins
-911 and SAF are extra on top of $20

I didn't try for the unlimited R2R. I might call in later and ask for that one too.

[chrome_boy]

Offered after 5 minutes of negotiation:

250min
unlimited @ 6pm
100LD
CID/VM
125 text
$25
3y term
Sony Errickson K790 $249 with no upgrade fee.

Done and done. Be polite, and everybody is happy.

[arpichar]

:confused: As i have posted it earlier.

Do you guy think that i can call back after i have agreed to a 3yr term?

I am thinking that my plan is not so good/

I was hoping to get $50 credit for the phone plus i think i am only getting 1gb card. instead of 4gb.

Also i am not sure if they will pay for SAF or i have to pay extra.

What to do?

Please HELP?

[bladrnr]

i don't know if anyone can help me on this,
i'm 25 months into a 36 month contract, on a corporate plan.
i want to upgrade my phone to the w810i and the rogers stores i went to told me i would have to pay full price for it, that there is no discount as it's all based on revenue, and since my plan price is $20.00 / month, the revenue is very low.

any suggestions?

[happyplato]

I think I scored well yesterday.
My old plan was:
200mins anytime
Unlimited eve and weekends @6
CID
Detailed billing
Call waiting and 3way(you know that package...)

They gave me
W810i for $99.00
250 Mins
Unlimited R2R
Unlimited Eve and weekends @6
CID/VM
100LD mins
and all the goodies I had before

All for $25.

I renew for 3 yrs last week. I got the cold shoulder from the agents I talked to. Cause I got the same plan, but without the VM. I keep asking for it, yet he/she insist it is extra $5. :-( Maybe it's because I got the K790a, instead of the W810i?

[ksengage]

This same thing happened to me and I threatened to cancel and ask to speak to the manager... took about 30 mins of arguing but I finally got what I had been quoted.


what is the best thing to do in this case, if you just signed a 3year term? and the notes are not in the account. threaten to cancel because of their error? have all the details written, names, times...

[EL820]

These are great plans you guys (chrome_boy, Potential, & tebore) got!!!

What do you guys say when you're speaking with the CxR? Do you threaten to cancel, or do you just ask for what you want? Can you guys shed some light?

The last time I called, I just asked what's the best plan they can offer me for renewing 2 or 3 yrs. They offered me the standard retention plan with no VM.

I'm trying to be more prepared for my second call.

Thanks

[tebore]

I just said Fido's deals are very appealing, it's very important that I get voicemail and long distance and R2R. She said sure no problem, I followed up with I haven't gotten a HUP for 5 years she checked it and said no problem.

[tebore]

I renew for 3 yrs last week. I got the cold shoulder from the agents I talked to. Cause I got the same plan, but without the VM. I keep asking for it, yet he/she insist it is extra $5. :-( Maybe it's because I got the K790a, instead of the W810i?

What did you pay for the K790a? I find it's best to get the plan first then when she says yes, tell her you need a new phone.

[bisk]

Here's what I currently have on 2 phones on a 3 year commitment (1 year in)
Moto RAZR
250 Daytime
Unlimited Evenings and Weekends (starting at 6)
100 LD
VM
CD
$25 + SAF ($6.95) + 911 ($.50) = $37 a month

I'm looking to add two more numbers to this account, for a total of 4 phones. When I called last night and spoke with a CSR here's what I was offered
100 Daytime
1000 Evenings and Weekends (starting at 8)
150 Bonus Minutes
Rogers to Rogers
VM
CD
Not too sure about LD minutes though
3 year commitment on the two new lines
$25 + SAF ($6.95) + 911 ($.50) = $37 a month

I'm not too impressed with what I was offered and was wondering why I wouldn't be able to get something better.

Also, what phones out there can I synch my Outlook Calendar and Contacts to?

[happyplato]

What did you pay for the K790a? I find it's best to get the plan first then when she says yes, tell her you need a new phone.

I paid $199 and had the $35 admin fee. She didn't want to waiver the admin fee, and I didn't feel like begging at the time.

[st7860]

remember people - even if you threaten to cancel and the rogers guy says "ok no problem" it is rogers strict policy to only allow cancellations after 30 days notice.

so you have plenty of time to call in and change your mind. so if you like playing poker - DO IT.

[echofx]

Figured I would add my deal to the list since I think it's pretty good.

A couple months ago they had a real sweet deal going in NB:

3 years
Sony Ericsson w300i for $50 - $25 Walmart gift card = $25
250 Anytime minutes
Unlimited Eve/Weekends 8:00 pm
no additional goodies BUT...

$10.00/month + SAF + 911

...and then with 15% Rogers bundle discount = $8.50/month

I called CSR before sigining up with Wal-Mart and they told me that they had never heard of a $10/mnth plan before ever/anywhere.

[tebore]

I paid $199 and had the $35 admin fee. She didn't want to waiver the admin fee, and I didn't feel like begging at the time.

I got the same deal she offered the K790 for $199 but waived all fees but waived all fees.

Actually I'm not sure if it was 199.99 with the $50 off or plus.

[HowEver]

Are you sure about this?

If not, cancellation requires a new startup, at whatever terms are available, after a certain grace period.

It's best to just halt the call and ensure no change has transpired. Or so I hear.


remember people - even if you threaten to cancel and the rogers guy says "ok no problem" it is rogers strict policy to only allow cancellations after 30 days notice.

so you have plenty of time to call in and change your mind. so if you like playing poker - DO IT.

[VivaLaDave]

Earlier this week I called Customer Relations and told them how unhappy I was with Rogers & told them I will cancel my service.

Before calling I was paying $25 for:
200 anytime
CID
VM, 3 Way calling
Unlimited from 6pm to 8 am eves & weekends

After I called the customer relations officer gave me:

275 anytime mins
unlimited from 6 pm to 8 am evenings, and weekends,
100 free long distance mins
CID
Who Called
Enhanced V/M / 3 way calling all for $25,
plus 5 dollars for unlimited R2R - Rogers to Rogers calling.

To get the plan above I had to pay $29.99 for a three yr plan for a new Razr V3t, after being < 1 yr in .:)

[L7frost]

Hey guys,

Alright I took the plunge and made the calls, and it was an interesting experience to say the least. I learned a lot about how this works, and after spending all week reading almost 200 (!!!) pages of this insanely long thread, I decided I'd try to offer some advice and give everyone a rough template of what seems to work through a re-cap of what i went through.

OKay so before I start my little story, here are the details of the plan I got, if that's all you want to see:

Between two phone lines:

700 daytime shared
evenings and weekends @ 6
unlimited rogers 2 rogers
unlimited incoming
CD, VM, 125 text for each of the lines
+ $5 for 1000LD minutes for one of the lines

all of this was $70 (65 + 5) a month before taxes, but I had a third line added to the plan for $20

So the final monthly cost is $90 + SAS (6.95 x 3) + 911 (.50 x 3) + taxes
= $129.20 for 3 lines.

this works out to about 233 daytime minutes per line. It's not the 250 that most people have been getting, but I did somehow manage to get unlimited incoming, so this should cut my daytime minute expenditure by roughly half anyway.

Previously, we were paying about $145 a month for two lines with:
500 daytime shared
evenings and weekends @6
CD, VM, 125 text
35 long distance minutes on one line

...which I thought was the most ridiculous price ever when my mom gave me the previous month's bills. I felt terrible because she'd been paying that amount for a good year and a half and thought it was the best deal she could get.

So on top of this, I negotiated a HUP for a k790 for 199.99, and a RAZR V3t for 49.99 with the $35 admin fee on both waived....so basically 80 bucks in credits. 150 if you want to count the waived admin fee. I've seen people get better discounts, but I could feel I was on the verge of pushing it too much so I dindt want to ruin what id spent close to 3 hours working on.

Alright so the story itself:
Okay so before I called in, I decided to do a little bit of research first. I think this is probably the most important thing you can do..its very important to have some actual leverage than just a bluff. So I went to telus.ca, and looked at the plan they had that was the most comparable to what my family was currently paying. It turned out to be this:

telus offer:
65/month
425 minutes daytime
unlimited nights and weekends
5 pm early nights for one year
unlimited telus to telus
unlimited local incoming
caller ID
voice mail
100 text, picture, or video msgs
unlimited email via web browser
unlimited instant messenger

buy one get one free phone plan:
2 nokia 6265i for $50

..I was surprised actually..this was a pretty good plan, and it COMPLETELY owned my current rogers plan. I remember that telus used to have some pretty crappy plans back in the day, so now I was actually *considering* switching - not just bluffing. I think this knowledge also put me in a more aggressive mind set. I knew that if it came down to it, I may actually decide to cancel our plans. Okay so..

Call # 1:
So, armed with this knowledge, I gave the *611 number a call and told them that my parents wanted to switch to telus, but I wanted to see if rogers could work something out for us to save everyone the hassle. I did this in a very polite but firm manner, and the CxR on the other end said she would see what she could do. After 5 minutes on the line, she offered me this:

Shared between 2 lines:
300 weekday
unlimited evening and weekends @ 6
unlimited incoming
$74 a month
..no CD, VM, LD mins, R2R

I was shocked and amazed! This was quite possibly the most terrible deal ever hahah. She couldnt even beat telus' offer. So I told her that I was disappointed and would rather just cancel. Then she told me it would be a $200 charge for EACH line to cancel. Then she asked me how I would like to pay. I told her id think about it, thanked her for her time and hung up as quickly as I could. I was completely shocked and pretty disheartened and decided to wait 15 minutes before trying again.

Call #2:
So 15 minutes later, I call again a second time and get a nice indian guy named Sadi. I tell him the exact same thing I told the previous rep, in the exact same tone of voice and manner, and he puts me on hold for 5 minutes. He comes back and offers me pretty much the same thing I have now (3 lines for $90 with all the aforementioned details), except he offered me a free Nokia 6103 (POS phone haha!), and the k790 for 250. He was a very nice guy, and I was all set to jump on the deal, but I needed my mom's approval. So I went to bargain with my mom for a good 10 minutes. Sadly, when I finally convinced her, it seemed that either Sadi had hung up or my call had gotten dropped. so I had to call in AGAIN.

Call #3:
So I call in againnnn..but I didnt go through CxR, I called in customer service since I already had my basic plan down..and eventually, I get this nice old lady. We chat about the weather for a bit while she gets her system restarted. I tell her the details of my new plan and she agrees with me and tells me that it's a pretty good one. Unfortunately, she still cant get her system working, so she writes down the details of my plan, and tells me she'll contact someone new at CxR and tell them details for me so that I'm not transferred cold. So I get put on hold, and 3 minutes later, someone from maintenance picks up. I'm like..what the hell..why was I transferred to maintenance?? The lady on the other end sighs, and says she'll transfer me again. Then I hear the familiar Rogers sound and realize I've been sent back to the main menu of *611. I groan, and dial one more time...

Call #4:
So I call CxR AGAINNNNNN..and explain what happened to a CxR named Rosalie from montreal with a cute french accent. I explain to her everything that happened, and she says she'll do her best to help me. After a few minutes, she pulls up my file and sees that Sadi made notes on my account with the details of the plan he proposed to me, so this makes me happy. I sweet talked Rosalie for a little bit while she pulled up the rest of my account to review the account's history, and asked her what the weather in montreal was like, how busy it sounds there since the holidays are coming up, and how I liked the sound of her accent (hahaha). I was also EXTRA nice and polite to her, and this must have paid off because after awhile she agrees with me that the Nokia 6103 is a pretty crappy phone. Unfortunately it seems that Sadi ALREADY placed the order for the K790 and the 6103. So after debating what to do with Rosalie on the phone for awhile, eventually she offers me the K790 for 199, and Razr for 49.99. To me, this is pretty much the same thing as my offer from Sadi, except now I get a Razr instead of a 6103. So this made me very happy haha. So after reviewing everything another 3 or 4 times just to make sure nothing gets left out, what's happening now is that the Nokia 6103 is getting sent out and the other two phones will come a couple days later. I just have to take the sim card out of the Nokia, and send it back in with the included USP packaging.

Okay this post has gotten ridiculously long..I have a penchant for going on and on, so I'll try to finish off here:

Basically what I've learned from reading so many pages of this thread and actually calling in is:
1. if at first you dont succeed, TRY AGAIN. But limit yourself to 3 calls max per day and 3 calls max per week. Don't push it or you'll get blacklisted or flagged, or at the least will get notes added to your account
2. Different CxR's will be able to offer you different things for no apparent reason at all. So one CxR may offer you a completely ****** deal, but the next one may offer you an awesome one. Even if the first CxR is COMPLETELY adamant that they "cannot, under any circumstances" do it. Maybe THEY cant for whatever reason, but more than likely another CxR CAN.
3. DO YOUR RESEARCH BEFORE YOU CALL IN. Don't just call in with with a bluff. You're much more likely to be able to negotiate a good deal if you have leverage - ie. telus is offering a better deal. Have specific details, and dont make things up. They'll go online to verify that you're not BSing either.
4. Be VERY nice and polite, try to make the other CxR laugh, and really - dont be an *******. If you're not getting something you want, and asking for it a few times isnt working even with using what you have as leverage, simply thank them for their time, hang up and call back again later.
5. Don't get discouraged by a bad offer. This game is pretty much complete luck. Keep trying, but be smart about it, and eventually you should be able to get a decent offer.
6. Learn to negotiate. If there's something you don't really need, but its offered to you, you can use it as a bargaining chip later on to get something that isn't offered.

what NOT to do:
1. Don't say " oh my friend got this or that, and I want the same thing"
2. DONT refer them to this thread
3. DONT be a demanding *******
4. DONT raise your voice on the phone
5. DONT tell them the details of the very best plan you can find on the thread. More than likely you wont get it, and the cxR will be suspicious as to how you know of everything. instead, try to get THEM to offer it to you.

That's pretty much it haha. This post was wayyyyy too long :o

[IceQue]

1. Don't say " oh my friend got this or that, and I want the same thing"

I cant agree with you on that one, Ive done that lots of times and it helped me out real good.

[IceQue]

I paid $199 and had the $35 admin fee. She didn't want to waiver the admin fee, and I didn't feel like begging at the time.

I called in one time and the rep offered at $249.99 with no $35 charge, she wouldnt let up on the price.
called in an hour later, got it for 199 with no $35 fee:lol:

[VivaLaDave]

dang., THAT stinks....are they reimbursing you for it? (keeps dreaming :cheesygri ). I'm pretty sure you got this because of the *berry thing. Probably have more leeway with such accounts, because they KNOW they'll be reaping you (intentional sp mistake :lol: ) in anytime no doubt. I'm really impressed.


testically speaking., oops I mean technically :D, when you get a retention account the rep SHOULD remove your corp ID., but they seem to not do that consistently....even more bafflingly is that retention plans WITH corp IDs on them., seem to get certain bonuses....(anybody reminded of /cheat codes/ that yo
u discover on gaming consoles? hehe) such as the bonus anytime mins 25/50., and the exact pricing on the 700 min plans for example.

IN your case...hmm quite confident you wouldn't looz anything....BEST CASE scenario is your msd code (tech term of corp ID) entitles you to the HIGHEST discount on corp hup. do you know about this? If not see hofo and corporate hardware upgrade....Worst case scenario you just remove it.

Right off the bat., the worst tier discount for corphup gives you blah discount and is period maturing RATHER revenue based as with non-corp accounts...of course being on an El-Cheapo plan revenue base is the PITS for you no doubt-and will only be on the 2yr hup eligibility they're now flaunting.

The Corp code stays on your own. I know cause I have spoke to C/R twice this year twice to get a better plan. LOL

Once in January, after Rogers changed my corp plan to 250 anytime mins with no other features. They changed it after all I wanted was a new phone for 3 months (3 months due to a hardware upgrade cause I ordered it in Nov through my provider at work, but rogers thought I was renewing or changing my plan), turned out I was paying my bill at about $400 / mo for about 5 months. When I called in and spoke with C/R they gave me 200 W/d mins < 6 pm, unlimited > 6pm & < 8 am eves & weekends, plus R2R, Detailed billing and Voicemail. They tried to match my original plan I was on before the Hardware upgrade was done, plus they gave me a credit of $500 for all the extra money I paid after fixing the price plan by back dating it for the 5 months I was overpaying.

Then I called in recently to get a better plan because I was unhappy...

See above for the offer and the C/R officer said the Corp code will always be on my account (unless I terminate the account) so I'm eligible for a $100 ea yr plus admin fee is waived for any new phone I want.


Apparently The C/R officer said she had to dig to find the corp code, or call the corporate office for Rogers but confirmed it's still there even after she made the changes to the plan.

[bubble.tea]

The Corp code stays on your own. ...........
See above for the offer and the C/R officer said the Corp code will always be on my account (unless I terminate the account) so I'm eligible for a $100 ea yr plus admin fee is waived for any new phone I want.


Apparently The C/R officer said she had to dig to find the corp code, or call the corporate office for Rogers but confirmed it's still there even after she made the changes to the plan.

you're lucky this happened. It shouldn't. TRUST me.

[VivaLaDave]

you're lucky this happened. It shouldn't. TRUST me.

How's that??

--

on another note ... I found this thread after a friend of mine told me to call in to speak with C/R... All of what is mentioned is true, let the CSR do the work for you and let them know
1. What you're unhappy with
2. What your needs are i.e. if you notice you're using more LD, or txting more, or calling your friends with Rogers phones, let the C/R rep do the work for you.
3. be calm, do not demand, express yourself in a clam manner, and do not be demanding

My friend at work helped me get the plan I have now... and mentioned to use the above hints... He did when he called in and spoke with Rogers about 2 years, apparently he got from Rogers an unlimited outgoing, and incoming account. If he goes over 350 Mins he will get a credit back for all of the extra time and pays $55 / mo. Rogers screwed him by double billing him for a phone he didn't receive. And only got it 3 months after they said they billed him the second time when they mentioned he would only have to wait 2 weeks.

[CantMissADeal]

I said I was going to switch to Fido and the person offered me a plan but he said there was no such thing as free voice mail even though I asked him twice. I still went for it anyways with only free call display since it was still better than my old plan.

[bubble.tea]

.....
telus offer:....
unlimited local incoming........

Holy Tamales., I can't believe I actually READ that long drawn out post.

I'm impressed that Telus specifies the above as such. I can only shudder to think HOW MANY people get hit with LD because they thought it was "unlimited incoming"., only to learn later., if you answer outside your home calling area you get hit with LD also hehe.

Well done Telus.

FYI., you're one rambling mofo.

well done.



gOOD hEAVEns...jUST REALIZED ANOTHER 1000 posts., and my post count coincides with my arch nemesis :lol:.

[eliteblaze]

that's heresay. It almost always happens. Since people get the +25 minutes/exactbilling or etc

you're lucky this happened. It shouldn't. TRUST me.

[bubble.tea]

that's heresay. It almost always happens. Since people get the +25 minutes/exactbilling or etc

lmao...well what SUPPOSED to happen, and what HAPPENS...(I agree) are two ENTIRELY different things.

We had this discussion on hofo. Those msd-dependent bonuses...are somewhat of hidden bonuses not supposed to happen.

If as per routine., the msd is to be removed when a retention plan is created from a corp plan...then WHY does the system *reveal* specific codes (bonus mins/exact pricing) when the msd (which is supposed to be removed) is KEPT. :)

[eliteblaze]

what do you mean? So all the Rogers reps conveiently violate their own rules? Or more likely the rule has changed since it was written?

[bubble.tea]

what do you mean? So all the Rogers reps conveiently violate their own rules? Or more likely the rule has changed since it was written?

Well...to their defence., I think the FIRST rep to make this mistake., soon realized that some bonuses appeared that never before appeared. The rest is history.

Experienced reps realized there was a benefit and they'd make their customers happy by doing it. N00b reps probably are just too happy they didn't hang up on the customer mistakenly lol.

FYI., there was a briefing by a dept head or something of that nature., that indicated that Rogers is going to be more flexible on 'rules'., and that they should use them as guidelines. That if circumstances merit, those rules could be adjusted...I think this is what's happening.

[Portmore]

15 years with Rogers (Cantel)...after two calls ( few months ago) I got this offer....

500 mins
400 1st incoming
UL early eve/we
Basic VM
CD
Saf + 911
With various credits & 10% bundle discount...
$44.50 + tax

What do you guys think of this....good?!

[eliteblaze]

well that's so odd. But hey I don't run a multibillion dollar corporations so I guess "flexible rules" are okay. If only I could convince the all my bosses that ;)

Well...to their defence., I think the FIRST rep to make this mistake., soon realized that some bonuses appeared that never before appeared. The rest is history.

Experienced reps realized there was a benefit and they'd make their customers happy by doing it. N00b reps probably are just too happy they didn't hang up on the customer mistakenly lol.

FYI., there was a briefing by a dept head or something of that nature., that indicated that Rogers is going to be more flexible on 'rules'., and that they should use them as guidelines. That if circumstances merit, those rules could be adjusted...I think this is what's happening.

[bubble.tea]

15 years with Rogers (Cantel)...after two calls ( few months ago) I got this offer....

500 mins
400 1st incoming
UL early eve/we
Basic VM
CD
Saf + 911
With various credits & 10% bundle discount...
$44.50 + tax

What do you guys think of this....good?!

15 yrs with Rogers., and only 1 post with RFD. shame.http://img.photobucket.com/albums/v283/petawawa/misc/tisk.gifhttp://img.photobucket.com/albums/v283/petawawa/misc/tisk.gif, you should get your priorities in order buddy.

either that or stop getting banned, and reborn month in month out http://img.photobucket.com/albums/v283/petawawa/misc/laugh.gif

oh and that plan is not bad., early/late eves., no R2R:confused: ?

[MTHead]

here is my offer tonight ,

200 anytime min
No CID, NO Unlimit weekends ,
no R2R
$20.00/mon

Call #2
150 anytime
Unlimited after 6pm
R2R
No VM
CID free for 2 months only.
$37.00/month


How the heck can I get anything more ?
I am trying to be as nice as I can.

MT

[tebore]

here is my offer tonight ,

200 anytime min
No CID, NO Unlimit weekends ,
no R2R
$20.00/mon

Call #2
150 anytime
Unlimited after 6pm
R2R
No VM
CID free for 2 months only.
$37.00/month


How the heck can I get anything more ?
I am trying to be as nice as I can.

MT

Time to start telling them what you want. Not demand but tell them what you're looking for.

[IceQue]

Time to start telling them what you want. Not demand but tell them what you're looking for.

+1

[setell]

Sorry since I don't follow the thread as much as bubble.tea does but how often can you do a HUP? I did a HUP this Jan for the razr but I want to upgrade to the w810i since it can do much more! Can I get it for the $150 or I'll have to pay more since it's been less than a year since my last HUP. I'm not on a corporate plan too.

[bubble.tea]

Sorry since I don't follow the thread as much as bubble.tea does .....

ouch., Wonder why I dont' come to your favourite hang out spots and make disrespectful comments. sighhhhhhhhhh

[babycake2002]

I just wanted to thank you guys for the tips here, to start.
I thought I had a wicked plan, however it appears it isn't that great:

250 anytime
early eve/we
CD
3 months unlimited
$99 razr and head piece

so I call to try to get the same deal for my boyfriend and the rep says that I am special and he thinks they made a mistake. We then discovered this forum and called the number on this thread and he got (after 15 yr of service - 3 accounts)
200 anytime
8pm eve/we
CD
VM
100 international LD
R to R
$20
free Razr

and sorry it's long, so I called back and nicely asked for R to R and she gave it to me for free!

Thanks again guys

[bubble.tea]

.....100 international LD.....

Um., fyi., that's NATIONAL, as in INSIDE Canada LD., useable for incoming/outgoing mins. ;) Unless it's a new offer...but I'd be wary of using it before verifying.

[babycake2002]

bubble.tea

thanks, but we checked it out as the only reason he accepted it was to call relatives back in Portugal. Done deal. Phoned and billed, free of charge
Guess I better start posting so I don't have to feel like I am spamming... :lol:

anyways,
I am glad to have found this site, many thanks again
;)

[bubble.tea]

WOW....very impressed., with Rogers rates' that's a savings of $0.70/min to landline...so they're throwing $70/month at you????? that's hard to believe.

I'd make sure I'd watch my bill for a few months., as well as note the name of the employee who helped you with this.

[arpichar]

I just wanted to thank you guys for the tips here, to start.
I thought I had a wicked plan, however it appears it isn't that great:

250 anytime
early eve/we
CD
3 months unlimited
$99 razr and head piece

so I call to try to get the same deal for my boyfriend and the rep says that I am special and he thinks they made a mistake. We then discovered this forum and called the number on this thread and he got (after 15 yr of service - 3 accounts)
200 anytime
8pm eve/we
CD
VM
100 international LD
R to R
$20
free Razr

and sorry it's long, so I called back and nicely asked for R to R and she gave it to me for free!

Thanks again guys

This is the best deal I have seen (not that I have look at all of the pages ..>)

Can anyone tell me if i can add corp id to my current retention plan to get extra dis.?

If i have just agreed to new retention plan, can i still renegotiate for more ie. Txt

Thanks.
M

[akz]

This is the best deal I have seen (not that I have look at all of the pages ..>)


*cough*

[twigz]

Hey guys,

So I was able to get a good deal, but they said since they had to remove the Corporate Plan ID from my account, they couldn't match the credit Corporate Upgrade would've given me.

Now, they said that I could call Corporate Upgrade to get the credit and then I could call back to get the plan. However, if I sign on for 2 year plan to get the corporate upgrade credit, will Customer service argue that I'm already on a 2 year contract so I can't get the retention plan anymore?

Thanks!

[tr4ck]

So, I called *611 and spoke to a lady named Susan. I told her I wanted to cancel was going to switch to Fido. I didn't get much so I told her i'd consider it.

Here's my current plan:
200 daytime
unlimited evenings/weekends at 8
rogers to rogers
20bux

She offered the same thing with caller id/voicemail/125 text for 10bux a month and ld for $1 more. I wanted the 810i and she said it was $149 with $35 admin fee. So, I pretty much got nothing. Anything else I should say/ask?

Thanks.

[IceQue]

Call back in again, you just had a crappy rep.

[tebore]

So, I called *611 and spoke to a lady named Susan. I told her I wanted to cancel was going to switch to Fido. I didn't get much so I told her i'd consider it.

Here's my current plan:
200 daytime
unlimited evenings/weekends at 8
rogers to rogers
20bux

She offered the same thing with caller id/voicemail/125 text for 10bux a month and ld for $1 more. I wanted the 810i and she said it was $149 with $35 admin fee. So, I pretty much got nothing. Anything else I should say/ask?

Thanks.

*611 is the normal rep call the number on the first page to get the retention reps.

[bubble.tea]

Call back in again, you just had a crappy rep.

wouldn't it be nice., if in the opening statement from the rep they listed their RFD helpscore that we would give them :lol: ?

"Hi my name is Taj Naharamabadji., my rating is DealAddict, how may I provide you with SEXcellent service"

[HowEver]

Um, okay, perhaps some of us need to get out more?

wouldn't it be nice., if in the opening statement from the rep they listed their RFD helpscore that we would give them :lol: ?

"Hi my name is Taj Naharamabadji., my rating is DealAddict, how may I provide you with SEXcellent service"

[polska34]

Tried calling in today saying that i was going to switch to Telus and I didnt get anything better than i had even though the telus family plan is better.

Last time I did this was a year and a half ago with good success. I've been a customer since Dec. 2002.



What are some of the things you guys say when you call in and pick the option "I want to cancel my service"???

[phatal_1]

wouldn't it be nice., if in the opening statement from the rep they listed their RFD helpscore that we would give them :lol: ?

"Hi my name is Taj Naharamabadji., my rating is DealAddict, how may I provide you with SEXcellent service"

Some people seem to live on certain threads and throw them completely off topic. How about less jibberish and more deals. (dont give me the n00b talk, you know you spend too much time on this thread)

[simms]

This is the best deal I have seen
Thanks.
M

heehee.. noob. It's nice but akz and mine are better in that range at least.

*cough*

:cheesygri

[bubble.tea]

Um, okay, perhaps some of us need to get out more?
:cheesygri I am what I am.

...... (dont give me the n00b talk, .....)
http://xs410.xs.to/xs410/06494/complaintdept-739704.gif

[polska34]

Here's what I got:

2 phone family plan
400 d/t mins to share
unlim. early eve. and wknd's @ 6 p.m.
call id on on both
2500 mins b/w the phones
500 mins cdn long distnce b/w the phones
- after both saf's, 911 and tax it comes to $50.74

[Canucksrulez]

hey guys.. just want to know that if i can remove my early evening calling and use the extra $5 credit for things like txt messaging without losing the r2r features

[fantom]

just a question about Unlimited Incoming calls... are those for ANY calls, or for local calls only, or for calls from Canada only, or calls from cell phones only... or what?

Cuz if they apply to incoming international (us/overseas) calls too... holly!

[bubble.tea]

hey guys.. just want to know that if i can remove my early evening calling and use the extra $5 credit for things like txt messaging without losing the r2r features
there are code dependent 'credits' and there are code INdependent credits CIC. If your $5 is the first., then you're SOL., but negotiating is where it's at. That is...you remove the feature (with the code) of early evenings-the dependent credit of $5 will disappear also. BUT if it's a CIC, you remove early eves., and the credits doesn't care because it's a plan credit., not feature credit.

just a question about Unlimited Incoming calls... are those for ANY calls, or for local calls only, or for calls from Canada only, or calls from cell phones only... or what?

Cuz if they apply to incoming international (us/overseas) calls too... holly!
sigh...

Unlimited Incoming 101

your phone is associated to a geographic region (GR). ANY INBOUND call you pick-up in that GR is billed as LOCAL daytime., mobile to mobile., or 'WHATEVER' mins..IRRESPECTIVE OF ORIGIN AND DEVICE of call. MEANING., If it is another Rogers cell., a Canadian Vonage VOIP phone.., or some cell/PC/landline from (________*insert ANY location in the universe) it'll be a LOCAL call.

When this changes is if you pick-up the phone OUTSIDE your GR.,This is why I like Telus (among others) because they specifically call it Unlimited LOCAL Incoming-so people consciously realize there's a fine line here they should keep in mind when using their phone.

[Y2Jared19]

I just lost my phone recently, so i am sorta now in need of upg or switching

Telus is now offering me a 18 dollar plan with 250 mins, free n/w at 8 and a couple different free phones for free.

My current plan is 250 mins, 6 pm N/W, CID and VM for 30 dollars.

I call in and im hinting that they at Telus have a few nice phones for 50 dollars and under (which is sorta true, I guess) , and the phone I'm looking at is the Samsung d807 and to save money on my bill.

The last upg i got was for 79.99 for a Sony Z500 in Feb 2005.

They offer the Samsung at 79.99, and no admin cost, and a simple 5 dollar off credit on my bill, even when I'm telling them i don't need as many anytime mins, I usually just call my friends with rogers or use n/w mins.

I think i can do way better than a sniffling female rep with a cold, but wanted to make sure you guys agree as you guys are a bit more accustomed to the process.

[EL820]

I'm throwing in the towel!!!

I called twice in the past, and I was offered the standard retention plan but with one year free VM on the time.

$20

200 (+50 for 3yrs) Daytime minutes
Evenings & Weekends after 8pm (+$5 for 6pm)
Caller ID
VM free for one year

We discuss number protability around the corner, and Xmas promotions by other carriers but to no avail. I even played my last card and gave them the go ahead to cancel the account, and the rep still wouldn't throw in the VM for free. So as of now, the account will be cancelled in 30 days.

The account holder will probably want to keep the account and accept what Rogers offered. Sigh.

Where did all the nice reps go?

[yakkers]

I just renewed and I got:

250 Weekday
Unlimited Evening + Weekend (6pm)
100 Minutes Canadian Long Distance Free
Free Rogers to Rogers Calling
Free Caller ID

for 25$

[yakkers]

I worked for Rogers for 7 years, and its all about the reps you get....

much better luck with a Male than a Female, Females generally enjoy ****ing with you, while the males want to get you a good deal (this of course is a gross generalization but is very true)

[IceQue]

I just renewed and I got:

250 Weekday
Unlimited Evening + Weekend (6pm)
100 Minutes Canadian Long Distance Free
Free Rogers to Rogers Calling
Free Caller ID

for 25$

nicce standard plan, should have got them to throw in voicemail and 6 months local calling though.

[EL820]

I worked for Rogers for 7 years, and its all about the reps you get....

much better luck with a Male than a Female, Females generally enjoy ****ing with you, while the males want to get you a good deal (this of course is a gross generalization but is very true)

I sort of have to agreed with you. The male reps are much easier to haggle with compared to the female reps. Although the last time I called, the male rep wouldn't offer me anything more than the female reps. He even accepted my instructions to cancel the account. :(

[yakkers]

I sort of have to agreed with you. The male reps are much easier to haggle with compared to the female reps. Although the last time I called, the male rep wouldn't offer me anything more than the female reps. He even accepted my instructions to cancel the account. :(


its totally hit and miss, and the company is training them to be more strict, rather than deal with discresion.....

usually, you can tell from the 'tone' of the persons voice wether they want to help you or not..... sometimes, I pretend I have to go all of a sudden if I know I am not clicking with the person.....

again, its all about the rep you get, not the business rules.

and as a very general rule, the best type of rep to get is a male who has a strong command of the english language.... of course, you need some negotiating skills yourself.... dont come accross as pushy, come accross as if you are being hard done by....

mention what the competitors have..... bring their attention to deals you see and it can only help.

[longd]

Got a deal yesterday..

family plan and renew 3yrs
w810i + d807x total $79+tax
give me $150 credit and waived 2 admin fee ($35 each)

[fantom]

I worked for Rogers for 7 years, and its all about the reps you get....

much better luck with a Male than a Female, Females generally enjoy ****ing with you, while the males want to get you a good deal (this of course is a gross generalization but is very true)

isn't it just like driving - where female drivers get too emotional about it and all the "unwritten rules" (like respect for other cars trying to squeeze in front of you, etc) go flying out the window... maybe not, I dunno... :D

anyway....


Unlimited Incoming 101

your phone is associated to a geographic region (GR). ANY INBOUND call you pick-up in that GR is billed as LOCAL daytime., mobile to mobile., or 'WHATEVER' mins..IRRESPECTIVE OF ORIGIN AND DEVICE of call. MEANING., If it is another Rogers cell., a Canadian Vonage VOIP phone.., or some cell/PC/landline from (________*insert ANY location in the universe) it'll be a LOCAL call.

When this changes is if you pick-up the phone OUTSIDE your GR.,This is why I like Telus (among others) because they specifically call it Unlimited LOCAL Incoming-so people consciously realize there's a fine line here they should keep in mind when using their phone.

thanks ;)

so if I get an incoming call from overseas, it will still be classified as a local call as long as I pick it up in Toronto/Ontario? WICKED!

[HowEver]

Have you ever heard the one about how female drivers pay far less for car insurance because they have (and cause) far fewer accidents?

Emotional? I guess the last 100 years of suffrage have passed you by. Should they even have the vote?

Anyway.

/threadjack

isn't it just like driving - where female drivers get too emotional about it and all the "unwritten rules" (like respect for other cars trying to squeeze in front of you, etc) go flying out the window... maybe not, I dunno... :D

anyway....

[fantom]

Emotional? I guess the last 100 years of suffrage have passed you by.

Last 100 years of "suffrage"? I suppose you mean suffering by that...

what suffering?

[tebore]

Last 100 years of "suffrage"? I suppose you mean suffering by that...

what suffering?

Do you know what "suffrage" means?

If yes, I vote for the ending of women's suffrage. :cheesygri

[twotterdhc6]

Have you ever heard the one about how female drivers pay far less for car insurance because they have (and cause) far fewer accidents?

Emotional? I guess the last 100 years of suffrage have passed you by. Should they even have the vote?

Anyway.

/threadjack

lol, officially it has not even been 100 years since universal suffrage became law in Canada ;)

Speaking of emotional, if you manage to make yourself come across as some sort of pitiful character, maybe an "emotional" female would be more sympathetic?

[story]

I want to share my story.
My plan was

$25
200min
Evening/WKND after 6PM
CID
VM

My contract was over at that time.

Over the past few weeks, I spoke w/ about 6 Relation CSR.
The first CSR offered UL Incoming, 125txt & 100LD on top w/ a 2yr or 3yr contract depends on 200mins or 250mins. WOuldn't budge on the price of phone ($150 for W810i 3yr), so I started the cancellation process. NO matter what I tried, the next 5 CSR wouldn't add anything or change anything. In fact the 2nd last CSR made it worst, saying that he would combine the CID,VM,125txt into one $10 credit. So I would basically lose one $5 credit. (Instead of CD credit + $10 credit)

I was about to give up when I tried one more time today, basically to give in, since I can't leave this plan and number. The last CSR, a lady who surprisely has no clue about any 4GB promotion was helping me. Very nice lady but I know if I was going to get the best, it would be with her.

I said that I was very confuse by previous CSRs who told me different things and I didn't want to cancel at all. I told her I basically wanted to have two $5 cr instead of fixed VM and 125txt while still keeping a CID cr so I could change to other wireless essentials. She agreed. Then negotiated the W810i for $99 after 1 rebate and 1 $50 cr, wavied $35 fee. Signed a 3 yr contract.

My final new plan would be

$25
250min
CD
VM
125 TXT
UL Incoming
$10 credit a month to cover VM & 125txt.

If I decided to take away the VM & 125txt, the $10 monthly plan credit still apply. So that's $15 + SAF and if I opt for evening starting at 8PM, I would be payign $10 + SAF + 911 + taxes

[matt4670]

Quick question: I'm not currently with Rogers but wanna get the W810i. Would I be eligible for this 'deal'? And what if I were with a contract, can I call in and cancel it? Don't I need to pay some sorta penality?

Sorry for not going through the entire thread as you guys may have already talked about it. This thread is just a bit too fricking long.

[Mad.Whack]

Quick question: I'm not currently with Rogers but wanna get the W810i. Would I be eligible for this 'deal'? And what if I were with a contract, can I call in and cancel it? Don't I need to pay some sorta penality?

Sorry for not going through the entire thread as you guys may have already talked about it. This thread is just a bit too fricking long.

no, no and yes

[Tmak]

OK, so I finally renewed my plan after my contract was up a few months ago

Here's what I got: (contract is for 3 years)
250 daytime minutes
Includes weekends and evenings starting from 6pm
Free Call Display
1000 txt msg's ($5 extra)

total was $30/month. The representative made a mistake telling me I could get the 1000 txt msg's for only $5, when he was confirming everything it ended up being $10, so he just said he'll credit me $5 at the end of the bill so it works out to be $5 for 1000 txt msg's :)

Also, he offered me a V360 for free, but I asked for a Sony w810i. offered $149.99 and would wave the shipping fee of $35. I took it

[twigz]

Hi, I asked this question already, but didn't see a reply. I just wanted to know if I signed up through corporate HUP and signed the contract to be eligible for the upgrade, will I still be eligible for the retention plan? The rep said yes, but I just want to double check. Thx.

This is the plan they offered:
$20
200mins
u/l evening+weekend (8)
CID+VM
100LD
R2R(extra $5)
6months free on a 2yr contract.

One more question, is it possible to get a better deal if you're negotating for 3 people? (i.e. family plan)

[juggie]

Is customer retention open 24/7?

[clevelandindians]

i'm on a 3 yr contract
if I call in and try to get a deal out of it...
is it still possible??
(I do have a past history of frustration with rogers mb I can use that against them???)

[st7860]

this is the plan that every Tom, Tea, and Harry can get:


$25/mo + tax and licence
250 daytime, unlimited evenings at 6pm, unlimited weekends, free call display.


'good' customers might get extras such as 100 minutes of free long distance.

[bubble.tea]

LOLZ....

thanks for the update pumpkin.

[Mulder and Scully]

You guys really shouldn't take the first page so literally and also to read or at least quickly browse through the pages.

Here's what you do:
1.) Call the retentions phone number on the first page.
2.) Tell the rep exactly what you want. Don't say "I'm thinking of cancelling etc etc" because then 1.) This puts the ball in their court to dictate what happens for the rest of the negotiation; and 2.) Rogers most likely knows what we're all doing here and so there's the possibility that reps aren't as tolerant as before. If you're happy with the standard $20 + SAF for 200min before 6p, unlim nights/weekends, CID and VM then you should have a done deal in five minutes. You can push for free 125 TXT but that's up to you and might involve hanging up and calling back a few times. And now this hasn't been 100% confirmed, but pretty much all Rogers users including contract, non-contract and PAYGO users can get in on this. I'm on PAYGO and tested it and the rep was good until we found out the PAYGO side had to "let me go" before switching to "retention" contract.

I'm throwing in the towel!!!

The account holder will probably want to keep the account and accept what Rogers offered. Sigh.

Where did all the nice reps go?

[weebg]

+1

Saying you want to cancel is BAD, especially if you've already pissed off the rep by asking for things you know you can't get. The rep knows you are unreasonable, so he's justified in just saying "Fine. I'll cancel your account right now".

I've re-negotiated my account twice and got the standard retention deal at the time (the same as current, except the first time, I got the 6 months FREE local calling deal that was the promo at the time, and the 2nd time - 6 months unlimited local calling deal). Both times, I HUP'd and got the admin fee waived and the best going price on the new phone.

Each time, I was on the phone for < 10 mins.

Just be nice and patient. If you think you're on the phone with an uncooperative rep, just say "Thanks, I'll think about it" and hang up. Call back again the next day.

Spend the 5 minutes to read the last 20-30 posts in this thread to find out what the current deal everyone's getting and ask for that. Note that some people forget to post various features they get (R2R, 100 mins local LD, etc), so as long as you are nice, just ask for those as well. You should have no problems.

You guys really shouldn't take the first page so literally and also to read or at least quickly browse through the pages.

Here's what you do:
1.) Call the retentions phone number on the first page.
2.) Tell the rep exactly what you want. Don't say "I'm thinking of cancelling etc etc" because then 1.) This puts the ball in their court to dictate what happens for the rest of the negotiation; and 2.) Rogers most likely knows what we're all doing here and so there's the possibility that reps aren't as tolerant as before. If you're happy with the standard $20 + SAF for 200min before 6p, unlim nights/weekends, CID and VM then you should have a done deal in five minutes. You can push for free 125 TXT but that's up to you and might involve hanging up and calling back a few times. And now this hasn't been 100% confirmed, but pretty much all Rogers users including contract, non-contract and PAYGO users can get in on this. I'm on PAYGO and tested it and the rep was good until we found out the PAYGO side had to "let me go" before switching to "retention" contract.

[st7860]

yes. saying you want to cancel can be bad. however, worst case, even if they accept your request to cancel without offering anything, you have 30 days to make up your mind. it is Rogers Policy to cancel an account only 30 days after the request is made.

[juggie]

i called today and got 20$ a month for 250minutes, unlimited evenings and weekends and caller id, she also gave me unlimited local calling and text messages for 3 months.

[jrice]

Same here... standard plan, maybe I did not spend too much from Rogers previously. previously I have $25 plan and seldom overpay.

Now is $20, 250 minutes daytime, unlimited after 8, call id, unlimited local calls for 3 months.

[zooieadam]

If we arent supposed to say that I want to cancel what should I say? Should I say im unhappy with the price im paying? Should I say I would like to renegotiate a new contract? Ive looked slightly throughly through this thread but its a million pages long, what have people been getting for a family plan with 3 lines? Do any of you have suggestions on what I could get? Our usage is pretty low but currently we dont have free evenings. Things I would like in it would be free evening weekends at 6pm, caller id and one phone to have free 125 txt messages.
Thanks

[elmokiddo]

I use about 2000 Night/Weekend minutes and 500 weekday minutes every month, here is my current plan which I was going over by $50 every month:

275 Daytime
6pm Unlim Evenings/Weekends
Unlim R2R
CID
VM
100LD
$25/month

New Offer:
725 Daytime
6pm Unlim Evenings/Weekends
Unlim R2R
Unlim Incoming
CID
VM
100LD
$50/month + $5 for 1000 LD if I want.

It seems pretty good but its hard to tell, most peoples posts here are about the $20/25 plan. Any Advice? :)

[bubble.tea]

I use about 2000 Night/Weekend minutes and 500 weekday minutes every month, here is my current plan which I was going over by $50 every month:

275 Daytime
6pm Unlim Evenings/Weekends
Unlim R2R
CID
VM
100LD
$25/month

New Offer:
725 Daytime
6pm Unlim Evenings/Weekends
Unlim R2R
Unlim Incoming
CID
VM
100LD
$50/month + $5 for 1000 LD if I want.

It seems pretty good but its hard to tell, most peoples posts here are about the $20/25 plan. Any Advice? :)


WTF is the problem? do you see yourself making good with the standard plan? You're obviously using MORE than 250mins, and going OVER by $50? so your final bill is what? 80/90?

If so...that plan you got is ridiculous. Take it. You're lucky you got unlim inc+R2R (fyi it's local., but with your1000LD you can pretend it's LD also)

That's what I'd do...this is a no brainer. If you're a MMS type guy., get them to work the $20 Multimedia Pkg into the plan...probably pay 5-10 more for it...but THEN you'd have the ULTIMATE funlovers pkg.

[cosette13]

I want to get my daughter her own phone and add it to mine on a family plan. I went into the rogers store in the mall and decided not to do it, as it was going to cost quite a bit - do you think calling this place might be able to hook me up with something good?
Any thoughts on that? What should I ask for?

[juggie]

Same here... standard plan, maybe I did not spend too much from Rogers previously. previously I have $25 plan and seldom overpay.

Now is $20, 250 minutes daytime, unlimited after 8, call id, unlimited local calls for 3 months.

i got after 6.

[weebg]

In general, retention plans are given if you sign up for a new period (3 years usually, 2 and even 1 year retention plans are not unheard of).

Just say you want to get a new 3 year plan and ask about the various plan features you have seen here. If they ask where you found out about the various features, just say you have a friend who has a similar plan. If they start to balk, chances are you have a hard-assed rep. Just say thanks and hang up. Try again the next day. If they only give you some of the plan features, say "thanks, i'll think about it", hang up nicely, and call back the next day asking for the missing features, referencing the previous day's deal that was offered to you.

Note, people have tried calling back successively within a day, but there is a chance you can get your account blacklisted. They keep a record of when you've called, so I don't doubt the possibility that you're account can get earmarked if you look like the type to give them trouble.

If we arent supposed to say that I want to cancel what should I say? Should I say im unhappy with the price im paying? Should I say I would like to renegotiate a new contract? Ive looked slightly throughly through this thread but its a million pages long, what have people been getting for a family plan with 3 lines? Do any of you have suggestions on what I could get? Our usage is pretty low but currently we dont have free evenings. Things I would like in it would be free evening weekends at 6pm, caller id and one phone to have free 125 txt messages.
Thanks

[Mulder and Scully]

Exactly. All this telling them "I'm going to cancel" is just showboating and does a lot of harm to your case and especially moreso when a few days later you call back to "change your mind." A record of every call you've made is in their system along with notes of each time you threatened to cancel.

The process really is as simple as just saying, "I'd like to get on xyz plan and here's what I'd like on it."

Note, people have tried calling back successively within a day, but there is a chance you can get your account blacklisted. They keep a record of when you've called, so I don't doubt the possibility that your account can get earmarked if you look like the type to give them trouble.

[bubble.tea]

.. you're account can get earmarked if you look like the type to give them trouble.

lol. There's NO WAY this is the right useage here.

EDIT: wow...I guess you CAN use it this way. That's funny. never have.

[weebg]

heh. i think i just dated myself. :cheesygri

lol. There's NO WAY this is the right useage here.

EDIT: wow...I guess you CAN use it this way. That's funny. never have.

[bubble.tea]

heh. i think i just dated myself. :cheesygri

lmao....totally got the subtle joke :lol:.

[myapple]

I want to get my daughter her own phone and add it to mine on a family plan. I went into the rogers store in the mall and decided not to do it, as it was going to cost quite a bit - do you think calling this place might be able to hook me up with something good?
Any thoughts on that? What should I ask for?
try calling the retention line first...they might be able to setup a new line and change your current line (both on retention plans).

2 seperate retention plans are generally better value than having 1 regular family plan. You get more minutes and might end up costing less overall if u need callerID/voicemail.

[raskal]

try calling the retention line first...they might be able to setup a new line and change your current line (both on retention plans).

2 seperate retention plans are generally better value than having 1 regular family plan. You get more minutes and might end up costing less overall if u need callerID/voicemail.

I agree.

I had a family plan of 2 phones previously on a crappy plan.

I called retentions and got 3 individual plans (that's one new plan, 2 existing) for $20 each (plus SAF, 911, taxes) that would be far superior to any family plan since you have to share minutes.

I got, 250 minutes, 1000 R2R (which is essentially a family plan), 100 LD, CID, WN @ 6pm

first get the family plan split into what you can live with, then ask for a new plan, then watch you bills carefully, cause they REALLY screwed up mine for the first 3 months

[story]

Exactly. All this telling them "I'm going to cancel" is just showboating and does a lot of harm to your case and especially moreso when a few days later you call back to "change your mind." A record of every call you've made is in their system along with notes of each time you threatened to cancel.

The process really is as simple as just saying, "I'd like to get on xyz plan and here's what I'd like on it."

Read my story and see what happen. I think there was too much notes, the CSR couldn't handle it.

http://www.redflagdeals.com/forums/showpost.php?p=4312057&postcount=7364

[singmookjai]

quick question: Does anybody know when you call in for a new retention plan, does your existing contract have to expire or can you still renew even though your contract has 1 yr left?

[thebat88]

Do you think we can PM Rogers by calling the retention number?

The chinese retailer is selling W810i for $0 with a 3 year plan..

http://www.amcall.com/

(click on the banner, you will get a chinese pdf flyer but at least you can see $$ 0 for those listed phones)

[yakkers]

quick question: Does anybody know when you call in for a new retention plan, does your existing contract have to expire or can you still renew even though your contract has 1 yr left?



you can renew and get a new plan probably, but you have less negotiating power because you cant threaten to cancel.

[elmokiddo]

So I finally ended up with the following:

$50 + SAF + 911
-700 Weekday Minutes
-Unlim Even Weekend 6pm-8am
-Unlimited Incoming $10 - $10 Credit
-R2R $5 - $5 Credit
+CID N/C
+VM N/C (for one year?)
+100LD CDN (Debating upping that to a 1000... but I know I wouldn't use that many...good to have for the future though!)

149 W810 + $35 Fee - $35 Credit

I was supposed to get the CID/VM packaged to the CID/VM/125txt thing and get a $10 credit, but they told me that the system wouldn't allow two of the same $10 credits on the account... then the next rep (very nice one) told me that adding the bundle would conflict with the CID already included in the plan... anyways, too much hassle so I just left it at this... Just adding UL Incoming to my $25 250 minute plan would have been good but I guess now Im set for life?

[bubble.tea]

.........I guess now Im set for life?

seemingly.....of course now you have to FIND someone to call at odd hours of the day to use UP all those mins. :D

[doobievibes]

lmao....totally got the subtle joke :lol:.

I feel kinda a stupid, but I don't get the joke:( . It's sounds kinda funny:cheesygri.

Anyways. I've been on the current "retention" plan since this thread was talking about it last December.

250, 6pm&wkds $25
CID $5 - $5 credit
VM $5
100 LD
- $10 credit

so, essentially, it's $20 + SAF + taxes

I've always wanted the 1000 LD while keeping my plan at $20. I would call about every two months and ask. They would sometimes offer it to me for $5, or would sometimes say I would lose my credits. I called a couple of days ago, and explained I was planning on using a lot of long distance in the future (which is acutally true) and asked about the 1000 LD offer. I said I wanted to also keep the cost of my plan down (in other words, I didn't want to pay more). He asked me how many LD minutes I thought I would be making. I said about 500. He then said he would add it on (whhhaaa!?). I said what about my credits? He said he would add the $5 for the LD and then give me $15 credit! I guess I just got lucky, and talked to a nice rep. I guess during the Xmas season is good time to call. So now, my plan is:

250, 6pm&wkds $25
CID $5 - $5 credit
VM $5
1000 LD $5
- $15 credit

so, essentially, it's $20 + SAF + taxes. I'm pretty happy now.

[fantom]

I want to share my story.
My plan was

$25
200min
Evening/WKND after 6PM
CID
VM

My contract was over at that time.

Over the past few weeks, I spoke w/ about 6 Relation CSR.
The first CSR offered UL Incoming, 125txt & 100LD on top w/ a 2yr or 3yr contract depends on 200mins or 250mins. WOuldn't budge on the price of phone ($150 for W810i 3yr), so I started the cancellation process. NO matter what I tried, the next 5 CSR wouldn't add anything or change anything. In fact the 2nd last CSR made it worst, saying that he would combine the CID,VM,125txt into one $10 credit. So I would basically lose one $5 credit. (Instead of CD credit + $10 credit)

I was about to give up when I tried one more time today, basically to give in, since I can't leave this plan and number. The last CSR, a lady who surprisely has no clue about any 4GB promotion was helping me. Very nice lady but I know if I was going to get the best, it would be with her.

I said that I was very confuse by previous CSRs who told me different things and I didn't want to cancel at all. I told her I basically wanted to have two $5 cr instead of fixed VM and 125txt while still keeping a CID cr so I could change to other wireless essentials. She agreed. Then negotiated the W810i for $99 after 1 rebate and 1 $50 cr, wavied $35 fee. Signed a 3 yr contract.

My final new plan would be

$25
250min
CD
VM
125 TXT
UL Incoming
$10 credit a month to cover VM & 125txt.

If I decided to take away the VM & 125txt, the $10 monthly plan credit still apply. So that's $15 + SAF and if I opt for evening starting at 8PM, I would be payign $10 + SAF + 911 + taxes

DAMN!

How'd you even mention the two $5 credits and all that credit/vm/cid mumbo jumbo and had that fly?

DAMN!

[fantom]

Do you think we can PM Rogers by calling the retention number?

The chinese retailer is selling W810i for $0 with a 3 year plan..

http://www.amcall.com/

(click on the banner, you will get a chinese pdf flyer but at least you can see $$ 0 for those listed phones)

if only that came in English too... I can't call in and try and match something I don't even understand :D

[bubble.tea]

Regarding the below plan of my good friend...FOR THOSE HATERS....

HIS buddy called into ROGERS ONLY!!!! NOT retentions....and asked for it STRAIGHT UP. The rep said that plan doesn't exist:cheesygri .

That dude then gave my buddy's name and number., and the rep was like WHOA. Next thing SMACK., his plan and his wifes plan where changed and contract renewed with the frills. I was MOST impressed with that n00b's initiative.

I think it came about because I also tutored him in the art of GCs...so he probably just developed his RFD mentality and jumped on the HOT Deals with Rogers vibe.:D

I'm sure it ALSO helped that they've been Rogers customers for TEN YEARS-which is probably TWICE what 95% of people in here have been......

700daytime
6pm
CID (+VM+125SMS credited for 1yr)
R2R (was told Unlim Inc OR R2R., both not possible so since 70% of calls are R2R it was only natural to go with that).
SAF 911
$50
1000LD ($5)
$55 total before taxes.

...

[bubble.tea]

I feel kinda a stupid, but I don't get the joke:( . It's sounds kinda funny:cheesygri.
.......

consider., earmark accounts as in, starred them as "difficult customer/blacklisted".

synonym (SP?) earmark/date

hence...weedb dated...lolz...got himself blacklisted roflmaoWTFBBQ.

[siwo]

CASE INFORMATION:

Rogers account: Under my Mother's name
Primary User: My sister
Price of current plan: Approximately $50 after taxes and everything

Last night at approximately 9PM EST I called into 1-800-IMAGINE and followed instructions going into the Wireless account. Voice options came into play and I spoke into the mic and said "CANCEL MY PHONE" answered a series of questions to ensure that I am not making a mistake and then the automated service directed me to a retention operator.

Started speaking to the operator starting with my situation. 1. Want to cancel my phone, but the account is under my mother's name. I told her that I will call my mom via 3-way (I just recently moved out on my own) and have her on the line with me to verify she wants to cancel the account.

After I got my mom on the line, the operator then continued asking her some questions to verify her information and then asked her again whether or not to seriously cancel the call. She said yes.

I interrupted the operator and just curiously asked, when the contact is over, she said August 2008 and I'm like :O and explained to the operator that I was sure that her account was already over. She said to me, no someone renewed the contract in 2005 for three years then proceeded to ask me why I wanted to cancel the phone.

I told her that I am signing up my mom with a corporate 200 plan where she gets 200 daytime, unlimited evenings+weekend at 6PM. Vmail and Caller ID. And to also get a new phone to go with it for $23 and buy the Sony W810i in white. The operator kindly told me that she could match it and do me one better, offered me the phone for $149.95 and add a $50 rebate on the phone. Continued with telling me that she can give me the 200 daytime minute + 50 bonus, basic Vmail and Caller ID for $25 and a $5 rebate making it just $20!

I accepted! Now my sister will keep her number and is very happy with the result! My parents too since they're paying for her phone.

And.. Initially I wanted to buy the phone and let her have the plan because she has a Samsung D508 from Hong Kong that she really loves. And well. I have a Great condition Nokia 7250 from Hong Kong also but is 3 years old and I was looking into an upgrade.

Now instead of buying a new one for $149 +taxes, I got it for $99 +taxes instead.

They're a happy camper! So am I.

[Diamond_Ace]

I currently had 23 more months left on my plan when I negotiated this:

250 + 25 bonus daytime
8pm-8am Unlimited EW
CID
VM
125 txt
100 LD

$20 + Fees

But I had to renew for 3 years.

[5abSingh]

my plan is:
100 wd
1000 e/w @ 8
100 ld
unlimited incoming
$10 vm/cid/txt
$25+$10+SAF

when i tried to phone in to get evenings and weekends at 6 as an add on, the guy said it can't be done. what would be the best way to negotiate a plan with the same as above but e/w at 6, r2r and possibly a $5 or $10 credit for the vm/cid/txt addon? (so $25 or $30 +SAF). i don't want to change to a whole new plan because of the unlimited incoming. i'm also eligible for the $20 corporate plan if i can use that as leverage...

[Sabreen]

i thought i had a good plan.. until i read the one with 700 daytime mins..
.. i just called up rogers this time last year.. and was like..i don't like my bill..
..and they offered me this.. with no contract renewal or anything.. just a straight switch.
..

500 daytime
ultd after 6
free ENHANCED VM
caller ID
system access fee + 911
all for
50+ tax

but now all of you guys have the long distance!!! which i need!.. but the 1000ld .. is it just for canada?? doesn't include US?.. and what's with everyone getting free incoming!? i want that too.. but i guess i'll just stick with my plan for now, cuz aside from the LD, i'm happy with my plan.

[Diamond_Ace]

i thought i had a good plan.. until i read the one with 700 daytime mins..
.. i just called up rogers this time last year.. and was like..i don't like my bill..
..and they offered me this.. with no contract renewal or anything.. just a straight switch.
..

500 daytime
ultd after 6
free ENHANCED VM
caller ID
system access fee + 911
all for
50+ tax

but now all of you guys have the long distance!!! which i need!.. but the 1000ld .. is it just for canada?? doesn't include US?.. and what's with everyone getting free incoming!? i want that too.. but i guess i'll just stick with my plan for now, cuz aside from the LD, i'm happy with my plan.

It wouldn't hurt to call them and just ask if they can be nice and add the 100 minutes of LD. Seems to be a common thing they can add to any plan for free. What's tricky is getting them to give 1000 minutes. And yes, Canada only but I read a guy who got international--lucky guy.

[VaderX]

heres my new plan:

125 daytime
unlimited incoming
unlimited evenings and weekends @ 6
30 txt msgs
caller id
voicemail

$18 + etc

[coolspot]

Mine is:

50 Anytime Minutes
700 Weekday, Unltd Eve/Wkend
911 Emergency Svc Access Cr.
Exact Pricing (Per second billing)
1-year free

45.00 (comes out to 33/year after the 1-year discount).

[chalmers]

Have any new clients had any luck in signing up on one of these sweet plans to begin with? I'm a new client, about to sign up with them, and am thinking I should try and "skip the line" and just get the good deal now.

[tryinginvain]

When I called the regular # a few days ago, I was told my HUP price for the W810i would be $249. I have a good corp plan so I hadn't accumulated much credit. I called the 800# on page one of this thread and got a white W810i for $149 and he waived the $35 fee.

I didn't even ask about changing my plan since I'm happy with it and don't go over my minutes anyway. I extended my term for another 3 years but that really just added about 1 1/2 to what it already was.

I'm happy....I was probably going to buy it for $249 if I couldn't find a better deal. I'm still trying to figure out if I'm going to unlock it, but I'll look into that later.

tryinginvain

[bubble.tea]

....... but the 1000ld .. is it just for canada?? ......

..... What's tricky is getting them to give 1000 minutes. And yes, Canada only but I read a guy who got international--lucky guy.
It's not tricky. Just ask for it. That's what I've done on several occasions (for CLOSE friends&family).

International 1000 is BULLSHIIIIIIIIIIIIIITE.

....45.00 (comes out to 33/year after the 1-year discount).
thanks for the mathematical breakdown...

so jealous ;)
.....am thinking I should try and "skip the line" and just get the good deal now.
If you're that smart...you should do a Transfer of REsponsibility (TOR)...and call into retentions on it....if you're truly smart...you'll find a RET'n plan TO TOR. In case you don't get it or someone else doesn't...the advantage is that since you'd THEN BE a CURRENT customer with an already established account you'd be eligible for this RFD Gem;)

....I have a good corp plan so I hadn't accumulated much credit......tryinginvain

roflmaoBBQ @ your username.

1-Corp accounts don't work on Revenue (which is the term you're looking for ;) ), they are PERIOD based. IE, 24 month hup cycle., 12 month etc etc.

I'm not certain if ALL Tiers work like this...but the top 3 ANYWAY for sure do.

G'night folks.

I got the $20Multimedia Pkg FINALLY....at http://img.photobucket.com/albums/v283/petawawa/misc/hello.gif50% off http://img.photobucket.com/albums/v283/petawawa/misc/hello.gif

why you ask?

Cuz I
...
AM
....
http://img.photobucket.com/albums/v283/petawawa/misc/BubbleTea_blueflame.gif

[Diamond_Ace]

[QUOTE=bubble.tea;4357463]It's not tricky. Just ask for it. That's what I've done on several occasions (for CLOSE friends&family).

International 1000 is BULLSHIIIIIIIIIIIIIITE.

Oh ya, I mean he got some Internation LD thrown in but it was NOT 1000 minutes of it!!

My bad.

[maceyr]

Sorry if it's been asked before. I've gone through several pages of this and considering how many pages are in this thread, it's almost impossible to go through them all.

I am currently on a Rogers retention plan for the 40 minutes $5 credit, SAF which is about $15. I am looking for a plan that offers a little more extra minutes that costs less than $20 including SAF and taxes.

I heard about some $15 Mega time plan and was wondering if I could get something like that? I live in BC. I don't need a phone, just a plan and don't want to sign any contract.

Of course, CID would be nice as other evening minutes and stuff too, but I don't really have to have it.

Thanks!

[bubble.tea]

.....
Oh ya, I mean he got some Internation LD thrown in but it was NOT 1000 minutes of it!!

My bad.
hehe..was it that girl and her bf saying 100LD and they were happy cuz they call Spain or wherever? I still can't believe it. do the math. 1min Spain LD with Rogers (their rates) times 100mins...pretty hefty.

...I am currently on a Rogers retention plan for the 40 minutes $5 credit, SAF which is about $15. I am looking for a plan that offers a little more extra minutes that costs less than $20 including SAF and taxes.
.....
how long've you BEEN on this anorexic already retention plan? $15 megatime...never heard of it. Just of shrewd and lucrative monsters who get oodles and noodles of $5 or $10 added to their plans. Your basic plan is POST #1. Have a gander.

[ringdingbing]

I was approached by a guy claiming that he can hook up a sobey plan in montreal.

200 minutes, nights weekend after 6pm and caller id and voicemail, and call forwarding, call waiting.

for 19.50$ +tx = 22.22$ NO system access fee.

but the guy wants 120$ for the plan.

and he said that you can add it on any existing rogers plan.

so .. should i do it? any regrets? any input?

[simms]

I was approached by a guy claiming that he can hook up a sobey plan in montreal.

200 minutes, nights weekend after 6pm and caller id and voicemail, and call forwarding, call waiting.

for 19.50$ +tx = 22.22$ NO system access fee.

but the guy wants 120$ for the plan.

and he said that you can add it on any existing rogers plan.

so .. should i do it? any regrets? any input?

Never heard of it, and it's an odd number, maybe $19 + 0.50 911, but even then never really heard of a $19 plan. But you're in QC, maybe things are different.

Actually it SOUNDS like the std retention, 200 day, WN 8pm (not 6) for $18... maybe 18.50 and no SAF, which is nice.

[ringdingbing]

what's a retension plan?

[ShaTR]

what's a retension plan?

WE HAVE A WINNER.

The winner for the question most un-deserving of an answer goes to..... "ringdingbing (sound effect)" ..... Ringdingbing! come on down!!!!

[ringdingbing]

wooohooo.. what do I win?

the answer to the question..?? or the ******** guy making the dumb comment.

it's hard to read 495 pages of forums. it's just better to ask..

[st7860]

it's just better to ask..

no it isnt. use the search button

http://www.fatkidsong.com/postrule.htm

[ringdingbing]

thanks post 7319..

[bubble.tea]

a retension plan is a retenshun plan is a retention plan.

[IceQue]

a retension plan is a retenshun plan is a retention plan.

LOLLOL

[ShaTR]

wooohooo.. what do I win?

the answer to the question..?? or the ******** guy making the dumb comment.

it's hard to read 495 pages of forums. it's just better to ask..

considering the question is answered in the FIRST POST, i hardly think you are in a position to be calling me a retarted guy. and you definatly do NOT win me or my respect.

and instead of asking for a handout of information, why not try helping yourself.

We are all here to help each other, but if you're too lazy to help yourself, your just a mooch IMO.



oh, and its post 7419. and how bout thanking st7860 instead of thanking his post number :rolleyes: and i hope you clicked on his link, cuz buddy, IMO, YOU GOT OWNED:D (http://www.ringdingbing.justgotowned.com/)

[st7860]

people always try to justify it by whining that they didnt want to read.

[MiHAN]

Hey guys, I have spent hours reading this thread, but I figured I'd still ask for your input before trying to call in.

Here's my situation:

I have this 'government' plan, that was transfered to me from my mom. I got it in the fall of 2003, as a 2 year contract. I've been on no contract for over a year since it was over, so over 3 years total with Rogers at this point. The plan is:

150 weekday
evenings @ 8pm
20$

+CID/VM/125 text pack for 10$
+SF, 911
+tax

I've been consistently going over 150 minutes and/or 125 texts, paying ~50-60$ monthly, so I'm pretty fed up with that.

I've tried calling Rogers last year, as my contract was expiring, but the rep (which, I'm guessing, was not a retention rep) told me that my plan is better than any of the other ones that they have, so I shouldn't be complaining. I was also told that it's impossible to tack on any features like R2R and UI to my plan. The rep proceeded to offer me a basic $50 350 min plan of some sort (don't remember the specifics), which I, of course, declined.

After reading this thread and some topics over at HoFo, I think I'm ready to try calling again, this time retentions. I'm just wondering what kind of stuff I should be looking for when I call in, considering my plan is not a 'regular' Rogers plan.

I would be happy if I get something along the lines of:

250 min
evenings at 6
CID
125 text
$25
($20 would make me extremely happy).

+w810i with 4gb card for $149.99

Is that doable? Any suggestions as to what I should ask for instead? Let me know what you guys think.

Thank you in advance.

[juggie]

I had a government plan too, what i did was call in and ask if my contract was up, to which the guy said yes and asked why i was asking, i said telus through work is offering me a really good deal. And he said one sec i'll transfer you to customer relations.

My gov plan was 18$+access fee for 200min, unlimited weekends, CID.

I told them telus was offering 250min, unlimited weekends & evenings @ 6, cid and voicemail. (knowing this was similar to one of their retention plans) for 20$

She matched everything except the voice mail, so i got 250min, unlimited evenings at 6 and weekends for 20$.

I asked about new hardware, and we talked about some phones, she recomended i go look at the phones to see what i liked and call back.

A few days later, after reading the thread on here about the source offering the w810i for 25$ after credit, i called back in, and spoke to customer relations again. I explained i was eligible for a HUP and asked about the w810i which she informed me was 149 after a 50$ mail in rebate. I told her that the source was doing 99$ - 75$ in store credit which is applicable to the phone, and the admin fee of 35$ is waived. She put me on hold for a few minutes and then came back and offered me the phone for 49$ which i took.


Hey guys, I have spent hours reading this thread, but I figured I'd still ask for your input before trying to call in.

Here's my situation:

I have this 'government' plan, that was transfered to me from my mom. I got it in the fall of 2003, as a 2 year contract. I've been on no contract for over a year since it was over, so over 3 years total with Rogers at this point. The plan is:

150 weekday
evenings @ 8pm
20$

+CID/VM/125 text pack for 10$
+SF, 911
+tax

I've been consistently going over 150 minutes and/or 125 texts, paying ~50-60$ monthly, so I'm pretty fed up with that.

I've tried calling Rogers last year, as my contract was expiring, but the rep (which, I'm guessing, was not a retention rep) told me that my plan is better than any of the other ones that they have, so I shouldn't be complaining. I was also told that it's impossible to tack on any features like R2R and UI to my plan. The rep proceeded to offer me a basic $50 350 min plan of some sort (don't remember the specifics), which I, of course, declined.

After reading this thread and some topics over at HoFo, I think I'm ready to try calling again, this time retentions. I'm just wondering what kind of stuff I should be looking for when I call in, considering my plan is not a 'regular' Rogers plan.

I would be happy if I get something along the lines of:

250 min
evenings at 6
CID
125 text
$25
($20 would make me extremely happy).

+w810i with 4gb card for $149.99

Is that doable? Any suggestions as to what I should ask for instead? Let me know what you guys think.

Thank you in advance.

[bubble.tea]

....you definatly do NOT win me ......

huh? since when're you up for winning?:D

I could use a (*______) for a day or so :lol:



*insert 6AM satirical adj here

[spyd4r]

I currently have no contract on rogers, but I do not have a good plan. I have been a customer for about 5 months now. Can I get anywhere with that retention department? To get a better plan, do I have to sign a contract?

[DJ_Peanuts22]

great thread

[ShaTR]

huh? since when're you up for winning

i'm not, but i think this dude wants to win me or sumtin....

wooohooo.. what do I win?

the answer to the question..?? or the ******** guy making the dumb comment.

definatly not me.

http://www.ringdingbing.justgotowned.com/

[MiHAN]

OK, here's my update:

Call #1 - Customer Service

I call in just for kicks to see what they'd offer me. I explained to the rep that I'm frustrated with paying over all the time. She offered me the following:

$35
325 weekday
evenings at 6pm
CID

+w810i for 149.99 on a 3-year term. She didn't know anything about the 4gb memory card (!). I thank her for the time, said I'll think about it and hung up.

Call #2 - Customer Relations

I called them right after and got an Indian dude with a fairly heave accent. I explained him the situation that I was unhappy with my consistent overages. He offered me the following

$20
200 weekday
evenings at 8pm
CID

+ w810 with 4gb card for $99.99 on a 3-year term.

He wouldn't budge on adding 125 text or 6pm evenings. What do you guys think? I felt that I could do better so I thanked him, but asked to mark the plan on my account.

I figure I'll give them another call tomorrow and mention a Telus retention plan to see if Rogers can match it.

[VJ]

Not sure what to make of the deal i just got.

Anyway, called customer relations a few times today...one rep finally offered the following:

SE W810i for $99 and waived the $35 activation fee

275 minutes per month (250 plus 25 bonus)
Free evenings/weekends from 6pm
Enhanced Voicemail
Call Display
Name Display
WhoCalled™
2,500 Sent Text Messages
1,000 Sent Picture/Video Messages
$5 navigate Mobile Internet Plan

After taxes, service charge and other fees my total is $48.40 per month

The rep said i wasn't entitled to the 4 gb memory card promo since it was a retention plan....but i dont buy it. I'll try tomorrow.

[MiHAN]

I am pretty sure you can get 4gb with a retention plan.
About your plan, I think it sounds good. You are getting enhanced VM, whocalled and $5 navigate, 2500 text, 1000 pics for $15 on top of a regular $20 retention plan.

[bubble.tea]

Not sure what to make of the deal i just got.

Anyway, called customer relations a few times today...one rep finally offered the following:

SE W810i for $99 and waived the $35 activation fee

275 minutes per month (250 plus 25 bonus)
Free evenings/weekends from 6pm
Enhanced Voicemail
Call Display
Name Display
WhoCalled™
2,500 Sent Text Messages
1,000 Sent Picture/Video Messages
$5 navigate Mobile Internet Plan

After taxes, service charge and other fees my total is $48.40 per month

The rep said i wasn't entitled to the 4 gb memory card promo since it was a retention plan....but i dont buy it. I'll try tomorrow.

roflmao bbq.

#1 HILARIOUS that you called repeatedly today :)
#2 the memory promo IS COLOUR BLIND. Once you get your phone., fill out the form and voila :)
#3 I'm impressed with the plan...it's very peculiar because basically you have the standard retenshun plan with $20 multimedia plan with a twist.

the $20 multimedia pkg has
BASIC VOICEMAIL..

I'm wondering if A) the rep told you correctly the downlo...and B) if it is actually true.

REASON BEING: From what I've learned the $20 pkg is a FIXED pkg You can't even upgrade to the Enhanced VM (I just lost it after having it 3 years...and settled for the basic VM on account of the pkg)....

anyway....you should be getting the first month free anyway..not sure if that's a default or if you manually have to initiate it...but watch your bill to see the items...perhaps after a day or so..log into your account and see what it says.

Either way...congrats....that plan for that price is VERY agressively priced. Your only downfall is no R2R or unlimINC.

[Newfie]

While I know we're out to get the best contract price, I'd like to know just exactly what can we expect to be protected when we finally sign the contract.

It's my understanding that the SAF is outside of our contract; the carriers can raise this as much as they want.

Also, what about some of those fees that require you to pay a little extra so you get evening and weekend hours starting at 6pm?

Is there a trend beginning among carriers to place all of those nice 'extras' outside of the contract, or am I just worrying too much about it.

Thanks for your advice,
Craig :confused:

[MiHAN]

I'm a happy camper.
Called in and got:

$21
250 minutes
evenings at 6pm
CID
125 text

+w810i for $99.99 with 4gb card

Not amazing, pretty much the regular retention plan, but as I said, I would be very happy with it.

[Impact Player]

I called in 2.5 months ago and got this:
250 daytime + 25 bonus minutes
unlimited evenings 8pm
unlimited weekends
caller ID
100 long distance minutes
for $20 + SAF & emergency fee

Called in today and basically said I wanted my free evenings to start at 6pm. First rep was like he could offer it for $5 more. I told him I wanted it added to my plan without a charge. He responded by saying he couldn't give a discount on a discount. I said to cancel my account. Then he transferred me to consolidated relations and they offered to give me the 6pm evenings for no extra charge on my account.

It feels so good to milk them for as much as I can get. :D Thanks to RFD, I can basically tell them this is what I want or I'm gonna walk, and I know I'll get it. :twisted: Worst case scenario is that they go ahead with the cancellation, but you still have 30 days to call back and say you've changed your mind.

[Composter]

I have a 5 phone plan, I just upgraded two of these lines to the Razr V3T and the Samsung D807x for $129.00 and activation waived both lines TOTAL. Well I was promised these phones to be at my door by Friday Dec 21st...well guess what today the shipping department tells me.... the Razr V3T are on back order and can not be shipped until next week ( so much for my wife and daughter's Christmas present....) So I get on the phone and get CR and tell them the deal for the phones they promised for Christmas isn't going to happen. They are all apologetic and say they will see if any local outlet in my area has them via Rogers store and they will let me just go to the store and have them give me the two phones for the same price as the CR rep offered them to me for, so I could have these in time for Christmas. as it turns out I could not get the Samsung D807x but could get a Razr V3T and a SE W810i for the same price. With this they were going to give me the usual 3 month unlimited local calling/text messaging for each new line but decided to give all 5 of my lines 6 months unlimited calling/text messaging plus the 3 months for the new lines and free caller display. So in total I have local unlimited calling/text messaging/caller display until OCT 11th 07 for two lines and the other 3 lines I have it until June 11th 07. Yes this was on an existing 3 year term.

[bubble.tea]

^ http://img.photobucket.com/albums/v283/petawawa/misc/coollogo_com_96751533.gif

just confirm.....since a loooooong while now unlimited texting promos with retention plans are not compatible...people still get unlim local talking but no 'chatNsend' as it where...just the chat part. I'm pretty sure I remember you saying you're on a retention plan correct? can you verify that for me sometime (not urgent-just curious).

[Composter]

No Retention plan, have been on this family plan since Jan/2003.

$20 each line x 5 =$100
$6.95 Each line x 5 =34.75
$0.50 each line x 5 = $2.50
Total with taxes $156.46

regular plan is:
600 pooled day time.
unlimited between calling (Coast to Coast)
early evening 6:00 PM
Weekends free.

[bubble.tea]

ahh yes., that's right I remember now. PAINFULLy. :D

[Composter]

I can't really complain can I? with this set up?
is there better out there or am I on top of things?

[bubble.tea]

doubt it...the remainder is all frills. sms/pic/vid/wap...you SURE it's unlim coast2coast??? not the 500LD shared?

[Composter]

no it is the unlimited C2C as long as we are talking with in the 5 lines (no long distance charges)

[bubble.tea]

no it is the unlimited C2C as long as we are talking with in the 5 lines (no long distance charges)

oic. Still in school are we Composter?:lol:

[bster]

I don't know if they still have this plan available but i got it about a year ago when they were competing against a telus plan offered only in manitoba.

250 daytime
unlimited eve/weekends 6pm
Caller Id
Voice
100 CAN LD

$15 + sysadmin

it was one heck of a deal so i signed up for 3 years. they probably don't offer it anymore but you can definitely try and ask for it.

[Composter]

oic. Still in school are we Composter?:lol:

?

[fantom]

I got the $20Multimedia Pkg FINALLY....at 50% off

Whaaaaat?!!!

I got a $5 credit on it... but hey, I'm all ears as how you got an extra $5 off ;)

Plus, how the hell are you guys getting that w810i for $99.99 with the $35 service fee waived and the $50 credit?!

I called in 3 times and got the same price every single time -> $149.95 + $35 admin fee b.s.... and they said that it's based on the amount of $$ my account has been making them (not enough apparently?!)... **** 'em, I've paid around $1300 this year alone for the two accounts I have with them - what, I don't qualify for that discount with that much money thrown their way?! WTF?!

[bubble.tea]

?
hmm., the C2C is a campus2campus credit...msd code for students only? I'm just teasing..I know you're an old fart ;). Like meeeeeeeeeeeeeee.

Whaaaaat?!!!

I got a $5 credit on it... but hey, I'm all ears as how you got an extra $5 off ;)
........**** 'em, I've paid around $1300 this year alone .......

consider how many people have received a monthly credit of $10 for their CID/VM/125sms'. SO is it really such a big mental jump in premiums of that pkg and the $20 pkg? What company WOULDN'T want to accomodate you and say sure we've already given you a $10cr...you can use it towards this new plan yielding us an extra annual $120 from you. BANG done.

There's a catch. the $20pkg has a WAP aspect....the anorexic WAP entitlement...MEANING..anyone who's going to be using that will most definately be doing some data (not exactly pennies) overages month-in/month-out EFFECTIVELY resulting in even MORE than $120/yr increase in your bill.

FYI we paid $1300 for 2 of last years months...so don't be so quick to put yourself on a pedestal(sp???)

[spyd4r]

Do they mail you the phone and memory card? or do you pick up in store?

[bubble.tea]

Do they mail you the phone and memory card? or do you pick up in store?

your answer (http://www.redflagdeals.com/forums/showthread.php?t=358588).

[aku]

I *SO* regret giving up my:

1500 daytime minutes
after 6/weekends free
$45
(it was $45 credit for a year, but i changed the plan once the year ended) and now I have a $25 plan with 250 minutes but end up paying a lot more because of excessive usage... wish i could get my old plan back but my current one is:

unlim. r2r
after 6/weekends
caller id
$25

[bubble.tea]

I *SO* regret giving up my:

1500 daytime minutes
after 6/weekends free
$45
(it was $45 credit for a year, but i changed the plan once the year ended) and now I have a $25 plan with 250 minutes but end up paying a lot more because of excessive usage... wish i could get my old plan back but my current one is:

unlim. r2r
after 6/weekends
caller id
$25

HUYH? WAIT WHAT?? how'd you give it up? WHY?

[spyd4r]

For the memory upgrade, you need the imei to submit it, if i order over the phone i wont be able to get this number until the phone arrives... which will be after dec 31st.

any input?

[spyd4r]

how's this deal?

I was offered

250 anytime minutes
Unlimited evenings and weekends after 6
caller id + voice mail

$25/month

+W810i for $149 (Why is it not $99?) ($35 delivery fee waived as well)

should i go with this.. or call back for a better plan?

[aku]

how's this deal?

I was offered

250 anytime minutes
Unlimited evenings and weekends after 6
caller id + voice mail

$25/month

+W810i for $149 (Why is it not $99?)

should i go with this.. or call back for a better plan?

No unlimited rogers to rogers of unlim incoming?

[happyplato]

For the memory upgrade, you need the imei to submit it, if i order over the phone i wont be able to get this number until the phone arrives... which will be after dec 31st.

any input?

If you call, then they can give you your IMEI on the phone. You just have to call and ask for it.

[spyd4r]

If you call, then they can give you your IMEI on the phone. You just have to call and ask for it.

awesome! thanks

[bubble.tea]

I *SO* regret giving up my:

1500 daytime minutes.......

I don't understand. YOU gave it up? WHY? did they force you? Did you call to cancel and take this instead? I think you had a MAJOR brain-fart and now you're realizing you would've been better of KEEPING that plan.

you do realize people've BOUGHT that plan for $300 hehe at least. (know a friend who sold one for as much.

I'd die for one., eventhough my daytime isn't +500-700..unless I try (chatNsend...THEN it's like 1.5K :cheesygri )

p.s. the plan is no longer available to be given (at the moment anyway)., so you've lost it for good. sadly.

[spyd4r]

No unlimited rogers to rogers of unlim incoming?

If I am in Waterloo with a 519 number and my girlfriend is in Hamilton with a 905, is that still covered by unlimited Rogers to Rogers?

[spyd4r]

what do you need to do to get the w810i for $99 instead of $149?

[bubble.tea]

If I am in Waterloo with a 519 number and my girlfriend is in Hamilton with a 905, is that still covered by unlimited Rogers to Rogers?

Your answer (http://www.howardforums.com/showthread.php?t=946200).

in addition a good thing to do if you're ever in doubt...is WITH your rogers cell...DIAL with only area code the number you're interested in. If it prompts you as an LD call-there you go. Otherwise, if it processes...it's local.

[spyd4r]

what do you need to do to get the w810i for $99 instead of $149?

Mr. Bubble Tea.. since you have answered all my other questions ;D Can you give me any insight on this? :P

[bubble.tea]

Mr. Bubble Tea.. since you have answered all my other questions ;D Can you give me any insight on this? :P

heheh., enough with the formalities ;).

I answer questions that have answers. Those I ignore it is because there's ONE answer,

RANDOM, PURE, CHANCE.

Nothing else you can do about it...well except for maybe a "Rain Dance" of sorts.

[idesign]

Today i called and finally i got this good deal
It is $30 /month -$5 credit every month
100 weekdays.Unlimited Early Eve & Weekends
Unlimited Incoming
added $20 Communicate Value Pack -$10 discount everymonth

Total Cost=30+20-10-5+Fees+tax
And got W10 for $99
Renewed Contract for 2 year.Do you guys think this is good deal.let me know.

[bubble.tea]

Today i called and finally i got this good deal
It is $30 /month -$5 credit every month
100 weekdays.Unlimited Early Eve & Weekends
Unlimited Incoming
added $20 Communicate Value Pack -$10 discount everymonth

Total Cost=30+20-10-5+Fees+tax
And got W10 for $99
Renewed Contract for 2 year.Do you guys think this is good deal.let me know.

I think it sucks ass because now you don't qualify to get the 4Gb Sony for free. You can certainly call back and request a 3yr contract., whether it'll seemlessly integrate with your profile once your memory promo is filled out byourself or not is another issue.

Congrats on the $20 :) It's fun isn't it :D

[spyd4r]

unlimited incoming is pretty tight

[holybreath]

Called CxR and got the following:

250 minutes
EW after 6pm
CID
VM
R2R
100LD
3 months of unlim local calling

$20+$1(for VM)+6.95+.50
Comes out to: $32.15 (after tax)

[spyd4r]

Called CxR and got the following:

250 minutes
EW after 6pm
CID
VM
R2R
100LD
3 months of unlim local calling

$20+$1(for VM)+6.95+.50
Comes out to: $32.15 (after tax)

if i could get unlimited incoming instead of R2R and 3 months unlimited local i would scoop that.

[idesign]

I think it sucks ass because now you don't qualify to get the 4Gb Sony for free. You can certainly call back and request a 3yr contract., whether it'll seemlessly integrate with your profile once your memory promo is filled out byourself or not is another issue.

Congrats on the $20 :) It's fun isn't it :D

Guess what i just called rogers and inquired about 4 Gb card.They said i will be getting it ,they put note in my account.Also I asked for Unlimited Rogers 2 Rogers.And she offered me for Free with discount.Great i am very happy.
So my New Plan
100 Weekday .Unlimited Early Eve(6:00pm-8:00am).Unlimited Weekends $30-$5 Credit
Unlimited Incoming
Unlimited Rogers2Rogers $5 -$5 Discount
$20 Comm package -$10 credit

And W10 with 4gb Card for $99 and 2 year renewal.
For me this plan is very good. Thank's Rogers

[bubble.tea]

.... Thank's Rogers

wtf....thanks Rogers?!?...what about me:lol:

http://img.photobucket.com/albums/v283/petawawa/smilies/sm_evil.gif

[idesign]

wtf....thanks Rogers?!?...what about me:lol:

http://img.photobucket.com/albums/v283/petawawa/smilies/sm_evil.gif

:razz: Thank you Mr.Bubble Tea :razz:

[bubble.tea]

:razz: Thank you Mr.Bubble Tea :razz:

http://img.photobucket.com/albums/v283/petawawa/smilies/hello.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/hyper.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/wiggle.gif

[vadim321go]

has any1 gotten a good deal on the k790?

[aku]

I don't understand. YOU gave it up? WHY? did they force you? Did you call to cancel and take this instead? I think you had a MAJOR brain-fart and now you're realizing you would've been better of KEEPING that plan.

you do realize people've BOUGHT that plan for $300 hehe at least. (know a friend who sold one for as much.

I'd die for one., eventhough my daytime isn't +500-700..unless I try (chatNsend...THEN it's like 1.5K :cheesygri )

p.s. the plan is no longer available to be given (at the moment anyway)., so you've lost it for good. sadly.

The plan was $5 + 6.95 + 0.50 + taxes for a YEAR and then after the year expired i was thinking that $45 + 6.95+0.50+taxes would come upto be too much so I switched it, but yeah a week after I switched someone on RFD was looking for that plan so I asked how much he was offering, and he said $500 for it, i probably still have the PM in my inbox... but yeah that was dumb >:(

[bubble.tea]

The plan was $5 + 6.95 + 0.50 + taxes for a YEAR and then after the year expired i was thinking that $45 + 6.95+0.50+taxes would come upto be too much so I switched it, but yeah a week after I switched someone on RFD was looking for that plan so I asked how much he was offering, and he said $500 for it, i probably still have the PM in my inbox... but yeah that was dumb >:(

OUCH.http://img.photobucket.com/albums/v283/petawawa/smilies/new_tomato.gif

[links]

can you guys post how long youve been with the company before u started receiving retention deals?

[bubble.tea]

can you guys post how long youve been with the company before u started receiving retention deals?

post #1 explains all that to you ;).

welcome to our midst.

[links]

yeah, i was just wondering though :s

[tgzo]

Hey, guys. I am not getting much luck at all with Rogers. I currently have my contract expiring in Nov, 2008months, which is 23 away. When, I call the retention line, what should I say? I told them I wanted to renew my contract, as soon as they hear that, they advise me to stick with my current plan since it's good enough already. (200 min + CID + R2R, unlimited E*W starting at 6:00 p.m. @ 20$)

In addition, when I tried to ask for a hardware upgrade, they said I was not much of a revenue generator for them in the past year and the last time I did a HUP was just a bit over a year ago, therefore I can only get a Razr for 129.99.... on a 3 year renewal term!! That's ridiculous, considering many people here can get w810i for 99.99 on a two year!

I am definitely doing something seriously wrong, hints from experts please.

[HowEver]

What phone do you have?

btw $129 isn't all that different from $99.

If you have the patience, wait a while and try your luck again by calling back. Otherwise, be happy with your killer plan and buy a phone from the b/s/t.

Hey, guys. I am not getting much luck at all with Rogers. I currently have my contract expiring in Nov, 2008months, which is 23 away. When, I call the retention line, what should I say? I told them I wanted to renew my contract, as soon as they hear that, they advise me to stick with my current plan since it's good enough already. (200 min + CID + R2R, unlimited E*W starting at 6:00 p.m. @ 20$)

In addition, when I tried to ask for a hardware upgrade, they said I was not much of a revenue generator for them in the past year and the last time I did a HUP was just a bit over a year ago, therefore I can only get a Razr for 129.99.... on a 3 year renewal term!! That's ridiculous, considering many people here can get w810i for 99.99 on a two year!

I am definitely doing something seriously wrong, hints from experts please.

[Kakashi]

My renewal of a 3-yr contract with rogers

- 250 daytime
- unlimited from 6pm - 8am
- unlimited rogers to rogers
- caller id

For $25

However I've been with rogers for 5 years, and I'm adding $6 / month just to get 125 sms

is it possible to get a better deal out of this?

because the popular retention plan includes voice mail where I did not get

As far as I know Although I renewed it just today, But I have 30 days to cancel my new contract right?

Thanks for your time ppl

[spyd4r]

Do you think it would be possible to get the following plan?

150-200 anytime minutes
unlimited eves and weekends after 6
unlimited incoming
VM
Call Display
125 text messages

for $20-25 or at most 30 / month?

[IceQue]

Your answer (http://www.howardforums.com/showthread.php?t=946200).

in addition a good thing to do if you're ever in doubt...is WITH your rogers cell...DIAL with only area code the number you're interested in. If it prompts you as an LD call-there you go. Otherwise, if it processes...it's local.


First month I got my R2R I called my gf all the time since she had it too. She lived in Guelph and I lived in Toronto. End of the month I got a 800+ bill. Called up customer service and got it completely cleared.. LOL

[IceQue]

Guess what i just called rogers and inquired about 4 Gb card.They said i will be getting it ,they put note in my account.Also I asked for Unlimited Rogers 2 Rogers.And she offered me for Free with discount.Great i am very happy.
So my New Plan
100 Weekday .Unlimited Early Eve(6:00pm-8:00am).Unlimited Weekends $30-$5 Credit
Unlimited Incoming
Unlimited Rogers2Rogers $5 -$5 Discount
$20 Comm package -$10 credit

And W10 with 4gb Card for $99 and 2 year renewal.
For me this plan is very good. Thank's Rogers

Nicce plan. more daytime minutes would be good though, call back in a couple of months and try to get that.

[Gellar]

wtf....thanks Rogers?!?...what about me:lol:

http://img.photobucket.com/albums/v283/petawawa/smilies/sm_evil.gif

haha everyone thank the bubbletea!

[bubble.tea]

First month I got my R2R I called my gf all the time since she had it too. She lived in Guelph and I lived in Toronto. End of the month I got a 800+ bill. Called up customer service and got it completely cleared.. LOL
http://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gif

Bloody hell. Now wait...did you have campus2campus...or was it purely rogers2rogers??? I gotta say..you SERIOUSLY lucked out. Like that guy on hofo calling his gf in the states for a whole semester...thinking Rogers2Rogers was covered...his bill was TWO THOUSAND!!!! (I saw it ;) ).

[spyd4r]

http://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gif

Bloody hell. Now wait...did you have campus2campus...or was it purely rogers2rogers??? I gotta say..you SERIOUSLY lucked out. Like that guy on hofo calling his gf in the states for a whole semester...thinking Rogers2Rogers was covered...his bill was TWO THOUSAND!!!! (I saw it ;) ).

$2000 DAMN! :mad:

It would appear free skypeout would of been a better option.

[bubble.tea]

$2000 DAMN! :mad:

It would appear free skypeout would of been a better option.

oh...fu reou...it would appear there were oodles of 'better options'. Thing is he was just GRAVELY and MOST naively mistaken :D. Had to pay of a large percentage of that as well...not as lucky as Mr. iceque.

[spyd4r]

oh...fu reou...it would appear there were oodles of 'better options'. Thing is he was just GRAVELY and MOST naively mistaken :D. Had to pay of a large percentage of that as well...not as lucky as Mr. iceque.

For sure, realistically.. there is no way out of the bill.. you talked that long.. it's your fault.. shame the guy had to learn with such a high bill :|

[m77m7]

For those keeping up to date in this thread, are there any retention plans better than this? Been a customer since July 2005 on a 2 year contract.

150 mins anytime
Unlim Eve/Wknds (8pm+)
VM
$20 + SAF + tax

[spyd4r]

For those keeping up to date in this thread, are there any retention plans better than this? Been a customer since July 2005 on a 2 year contract.

150 mins anytime
Unlim Eve/Wknds (8pm+)
VM
$20 + SAF + tax

seems you can do a fair bit better at $25, I was offered


250 anytime minutes
Unlimited evenings and weekends after 6
caller id + voice mail

$25/month

But I am retrying for a better price.. (looking for unlimited incoming)

[m77m7]

seems you can do a fair bit better at $25, I was offered


250 anytime minutes
Unlimited evenings and weekends after 6
caller id + voice mail

$25/month

But I am retrying for a better price..

$25 + SAF + tax? or $25 + tax?

[spyd4r]

$25 + SAF + tax? or $25 + tax?

$25 + all the junk

[DKwan416]

250 anytime
unlimited evenings and weekends starting at 6
call ID

i needed long distance minutes...and i was surprised that when i asked, phone rep Elena (thanks!) got me 100 free long distance thrown in for free. otherwise i would have had to pay an additional 5 dollars a month for 1000 long distance (which i dont need).

$25


-

[DKwan416]

FOR THOSE OF YOU who are being offered HUP phones for more than you think you should be paying (or more than others are saying they paid)

All you have to do is this. Tell them that you are calling from a Rogers store (or was just at a rogers store) and that the phone you are looking at was listed for $x...
example... when i tried yesterday for the w810i, the phone rep initially offered it to me for 149$, but then immediately said that they would match whatever price i saw in the store (being $99).

hope this helps
(btw.. whats the best price anyone has gotten for the k790.... ive called a million times for other stuff already so i dont want to call again about the k790)

-

[spyd4r]

when did you call? I just tried and they were closed.. :/

[DKwan416]

^^^

i called yesterday to get my loyalty phone plan... during which i picked the samsumg d807 (im now finding out that the speaker/earpiece volume is atrociously low)

i called again JUST now before i posted my last message to see if i could change the phone to something else. i doubt they just closed


-

[spyd4r]

retentions closed, regular inquiries are still open.

And the regular reps can't offer any good rates :/

[Roots]

Called in on Thursday and got this

250 Mins
Unlimited Evenings/Weekends After 8p
Caller Id.
$20

Also did a HUP for the W810i for $0 w/ Admin fee waived.

[spyd4r]

Also did a HUP for the W810i for $0 w/ Admin fee waived.

Thats hot!

[bubble.tea]

.....
Also did a HUP for the W810i for $0 w/ Admin fee waived.

bs...if true elaborate on circumstances...for earning this 'special' price.


...........

HAVE YOU looked at post #1?

[VaderX]

Guess what i just called rogers and inquired about 4 Gb card.They said i will be getting it ,they put note in my account.Also I asked for Unlimited Rogers 2 Rogers.And she offered me for Free with discount.Great i am very happy.
So my New Plan
100 Weekday .Unlimited Early Eve(6:00pm-8:00am).Unlimited Weekends $30-$5 Credit
Unlimited Incoming
Unlimited Rogers2Rogers $5 -$5 Discount
$20 Comm package -$10 credit

And W10 with 4gb Card for $99 and 2 year renewal.
For me this plan is very good. Thank's Rogers

yo wth... i got the same plan as you but without the r2r... and everytime i ask them to add r2r... they say they *CANT* add it... how did you get it?? do you remember the code for your plan by any chance?

[Roots]

bs...if true elaborate on circumstances...for earning this 'special' price.




HAVE YOU looked at post #1?

I was offered 74.99 at first for 3 years. But there is a dealer offering this for $0. I heard it on the radio. The Chinese one.. 88.9FM. So I told the rep and she said hold on, let me check. She came back and said// "Alright.. i can give it to you for $0." That's all


Check this out. http://howardforums.com/showthread.php?t=1074102

[m77m7]

bs...if true elaborate on circumstances...for earning this 'special' price.




HAVE YOU looked at post #1?

it was last edited in Jan2006. I"m pretty sure things can change in 12 months.

[IceQue]

FOR THOSE OF YOU who are being offered HUP phones for more than you think you should be paying (or more than others are saying they paid)

All you have to do is this. Tell them that you are calling from a Rogers store (or was just at a rogers store) and that the phone you are looking at was listed for $x...
example... when i tried yesterday for the w810i, the phone rep initially offered it to me for 149$, but then immediately said that they would match whatever price i saw in the store (being $99).

hope this helps
(btw.. whats the best price anyone has gotten for the k790.... ive called a million times for other stuff already so i dont want to call again about the k790)

-


thats true, for the w810i's say that you saw it from a dealer for $0.00 alot of people are getting them from csr's for $0.00 now.

[wt684]

Called in twice last week. And got the following plan after talkin to them for a while:

250 day time minutes
Unlimited evenings/weekends @ 6 pm - 8 am
Call ID
Rogers 2 Rogers

$20/month + SAF + 911 + taxes


Renewed for 3 years and got the 2x Samsung D807 free and activation waived. (2 lines on the account, 2 free phones :cheesygri )

[wt684]

Called in twice last week. And got the following plan after talkin to them for a while:

250 day time minutes
Unlimited evenings/weekends @ 6 pm - 8 am
Call ID
Rogers 2 Rogers

$20/month + SAF + 911 + taxes


Renewed for 3 years and got the 2x Samsung D807 free and activation waived. (2 lines on the account, 2 free phones :cheesygri )

Oh, forgot to mention that I still had 10 months left on my previous 3 year contract.

Now just waiting for my 1 GB cards to come in :)

[tgzo]

Getting W810i for free by quoting dealer's price of 0 dollars???? Can someone please confirm this? If that's the case, then paying $100 for it, is a ripoff..

[ppthomas]

thats true, for the w810i's say that you saw it from a dealer for $0.00 alot of people are getting them from csr's for $0.00 now.


whn i sign up for 3yr, i got k790 for $120

[bubble.tea]

I was offered 74.99 at first for 3 years. But there is a dealer offering this for $0. I heard it on the radio. The Chinese one.. 88.9FM. So I told the rep and she said hold on, let me check. She came back and said// "Alright.. i can give it to you for $0." That's all


Check this out. http://howardforums.com/showthread.php?t=1074102
You got lucky. They know and regularly say they can't match dealer specials because different owner of the store etc etc. Congrats :).

it was last edited in Jan2006. I"m pretty sure things can change in 12 months.
while true...in this case., the basic price & plan HASN'T changed more than 10%.

thats true, for the w810i's say that you saw it from a dealer for $0.00 alot of people are getting them from csr's for $0.00 now.
Another lucky bastard.

Gotta wait for the KRZR to come out>find a store offering it for $0 or $50 even..and pull this off :D.

[spyd4r]

Man, I am having no luck getting anything more then

250 Anytime
Unlimited weekends and evenings after 6
CD + VM

$25/month

stupid case documentation.. the new CSRs just offer you what the previous ones do. "It's the best deal I can get"

[Mulder and Scully]

stupid case documentation.. the new CSRs just offer you what the previous ones do. "It's the best deal I can get"

I got the same thing from the rep. They're just reading off whatever "deal" was documented so it looks like things have gotten more difficult. I was offered:
$20/mo + SAF + 911 = 2-yr contract, 200min day, evenings/wknd 8p-8a, CID.
$25/mo + SAF + 911 = 3-yr contract, 250min day, evenings/wknd 6p-8a, CID.

No R2R, no VM basic, no LD, no SMS. The rep also explicitly made it clear that this offer would be documented and referenced when I call back. Also, I can confirm that anyone (PayGo, new customers) can call up the xCR line BUT they'll only offer the same terrible plans on rogerswireless.ca until YOU explicitly tell them what you want. Once I did that all of a sudden the above "deals" were offered.

[spyd4r]

ya they must be catching on ;/

[spyd4r]

how long did it take for your w810i phones to arrive after you placed the order on the phone? I Ordered the phone, but they say I may not get it in time for the free memory offer!!!

Got

250 Anytime Minutes
Unlimited eve and weekends after 6pm.
Call ID / Voice mail / 125 txt messages

$25/month

alot better then my month to month of

200 Anytime messages
Call ID / Voice mail / 125 txt messages

$30/month

[Kasshern]

How did you get the K790a for $120????

I signed up today on 3 year contract.

$25+SAF+911+tax

250 Mins. Weekday
Unlimited Eve/Weekends starting at 6pm
CID + VM + 125 Text msg
Unlimited Rogers to Rogers
100 Mins. Long Distance anywhere in Canada

$199 K790a + free 1 GB memory upgrade
activation fee waived
+1 Month unlimited local calls

[eliteblaze]

how much time did you have left on your contract

[jrice]

how long did it take for your w810i phones to arrive after you placed the order on the phone? I Ordered the phone, but they say I may not get it in time for the free memory offer!!!


I got my phone on Dec 18, but I still didn't receive confirmation e-mail for the 4GB memory offer. Anyone has luck recently?

[tgzo]

Hey guys, I have an important question regarding rogers cellphone contract cancellation. Currently, my contract expires sometime in 2010 and I just did a HUP with a new phone, my question is when I cancel the service in April, 2007, all I have to pay is the $200 cancellation charge right?

Do I get to keep the new phone from HUP? Please advise since it is very important to me.

[bubble.tea]

Hey guys, I have an important question regarding rogers cellphone contract cancellation. Currently, my contract expires sometime in 2010 and I just did a HUP with a new phone, my question is when I cancel the service in April, 2007, all I have to pay is the $200 cancellation charge right?

Do I get to keep the new phone from HUP? Please advise since it is very important to me.

yes and yes.

[links]

noob question. whats hup?

[bubble.tea]

noob question. whats hup?

ouch..did you read Post#1?

[st7860]

jingle noob jingle noob jingle all the way! Oh what fun it is to ask without using the search button hey! jingle bells jingle bells jingle all the way!

[links]

ouch..did you read Post#1?

post one doesn't help you with the abreviation.
it only mentions HUP once, and thats after a cellphone model number. if anyhting it misleads you.


jingle noob jingle noob jingle all the way! Oh what fun it is to ask without using the search button hey! jingle bells jingle bells jingle all the way!

good advise.

still it wouldnt of killed you guys to just say it.

hardware upgrade promotion.

[bubble.tea]

ouch...I'm sorry, after posting I wondered if the acronym was indeed explained heheh...was tuu lazy to verify.

still...a quick /search within thread/ for hup and you would've found a number of posts ;).

LMAOBBQWTH @ jingle bells Rogers rendition.

[mrl14]

Nothing beats $25 month

unlimited incoming
100 day time
100 LD
1000 weekend/eve after 8pm

[mtuc84]

500 pages is a lot of scroll through. So I'm just wondering if someone can rate this plan for me.

$20:
- 250 anytime minutes
- caller id, detailed billing, rogers to rogers free, call waiting, first incoming minute free, call forwarding, unlimited evenings and weekends (8pm)
- one time activation free waived, monthly 911 fee $0.50, monthly access fee $4.00

$22.50
- 3mb data access plan

Total: $42.50 + all applicable fees.

What I really want added is vmail, and evenings and weekends at 6pm. And what would any text messaging plans cost me? or can that be attributed to the data plan.

[Mulder and Scully]

500 pages is a lot of scroll through. So I'm just wondering if someone can rate this plan for me.

You can change your personal settings so that the board will display more than just 10 posts per page. For instance, while you're seeing 500 pages in this thread, I'm seeing 189 pages.

[ShaTR]

jingle noob jingle noob jingle all the way! Oh what fun it is to ask without using the search button hey! jingle bells jingle bells jingle all the way!

HAHAHAHAHAHAHA

still it wouldnt of killed you guys to just say it.

hardware upgrade promotion.

HAHAHAHAHAHAHA

Nothing beats $25 month

unlimited incoming
100 day time
100 LD
1000 weekend/eve after 8pm

HAHAHAHAHAHAHAH


oh man, its good to be back on rfd. :lol:

[bubble.tea]

HAHAHAHAHAHAHA



HAHAHAHAHAHAHA



HAHAHAHAHAHAHAH


oh man, its good to be back on rfd. :lol:

lmaoBBQrofl...I was beginning to worry where you had fallen into.

[thebat88]

Finally after calling a few times.. I finally get the W810i for $0....
I just mentioned that I saw a local rogers retail store offering that for $0 and wondering if they can do the same on my account...
(I currently do not have any contract)

so the deal is:

$20 for 250 any time minutes + CID + Text Messaging for $1
Unlimited evenings and wkend starting at 8pm

The nice lady says it was supposed to be $24.99 but she will adjust that and so I don't have to pay any and I can pick that up in any Rogers store.

[slgta]

Nothing beats $25 month

unlimited incoming
100 day time
100 LD
1000 weekend/eve after 8pm

I am on this plan too. My wife is on a similar plan (without the 100LD).
Would be interested to know if there is better plan out there.

[satoshi]

Finally after calling a few times.. I finally get the W810i for $0....
I just mentioned that I saw a local rogers retail store offering that for $0 and wondering if they can do the same on my account...
(I currently do not have any contract)

so the deal is:

$20 for 250 any time minutes + CID + Text Messaging for $1
Unlimited evenings and wkend starting at 8pm

The nice lady says it was supposed to be $24.99 but she will adjust that and so I don't have to pay any and I can pick that up in any Rogers store.

I called in several times and mentioned that local dealers are offerring the model for free too but was denied. Was there any trick to it?

[DKwan416]

^^^ i dont believe theres a trick to it
I think that the eligibility of a loyalty plan or loyalty HUP is based on the nature of your contract (eg. mine is corporate government) and the dollar value of total funds that you have spent w/ rogers.


-

[ids748]

I think i got a ****** plan what do you think?

Been with rogers for 8 months now.

I told them my cuzin smashed my phone motorola l7 and bell will give me anice phone for free and decent plan.

They gave me this:
250 Daytime Minutes
Unlimited Evenings and Weekends after 6PM
Caller ID
Unlimited Rogers to Rogers
100 Canadian Long Distance

Then they gave me a Sony Ericsson w810i for 149.99 +35.00admin fee.

I really tried getting Voice Mail and the Admin fee but they wouldn't budge.

I don't have my L7 so I'm not lying.

I just took the plan cuz its better than my current. BUt really wanted Vm and some tXT messaging but they wouldn't budge.

[hsedin]

I have a questions regarding the memory promo that is going on till dec 31.. what is the info required to fill out the online coupon? If i HUP today, will I be able to complete the online coupon? Do i need the IMEI number on the phone itself?- I don't actually have the phone physically with me coz it's my sister's and she's away on a trip where I might not be able to reach her before the 31st)

Thanks all

[bubble.tea]

I have a questions regarding the memory promo that is going on till dec 31.. what is the info required to fill out the online coupon? If i HUP today, will I be able to complete the online coupon? Do i need the IMEI number on the phone itself?- I don't actually have the phone physically with me coz it's my sister's and she's away on a trip where I might not be able to reach her before the 31st)

Thanks all

hi.,

go read the thread entitled memory promo.

[vancityguy]

have the standard 25.00/per month 250 day min/free after 6/free weekends/free caller id plan and just called in and asked for free rogers to rogers calling and they said sure no problem, thanks!

[RnC]

I have this corp plan...are there better plans out there now?

$23 200 mins/ free eve/wkd after 6pm / free VM and CID.

can I still call and get free Rogers to Rogers and maybe some free text msgs?

Also, My contract runs out in Feb. I heard the law will change in Jan to allow users to keep numbers after switching providers...are there any truth to this? when is the best time to do a HUP?

[m77m7]

Finally after calling a few times.. I finally get the W810i for $0....
I just mentioned that I saw a local rogers retail store offering that for $0 and wondering if they can do the same on my account...
(I currently do not have any contract)

so the deal is:

$20 for 250 any time minutes + CID + Text Messaging for $1
Unlimited evenings and wkend starting at 8pm

The nice lady says it was supposed to be $24.99 but she will adjust that and so I don't have to pay any and I can pick that up in any Rogers store.
So how does this work? if you agree to a new 3yr term, they ship you a w810i and change your plan on the spot?

[uzer101]

got two 810's for $99 each. i had approx 1 year left on contract. not sure if renewed or not...didn't ask.

first plan $25
R2R
call ID
250minutes
free evening starts @ 6pm

second plan $45
700minutes..had before
100 CAD longdistance...newly added
everything else same as first plan

are these 810's easy to unlock? do i need to unlock to use one of the sets with fido?

[HowEver]

If you're "not sure" if you renewed, then you just got renewed for 3 years.



got two 810's for $99 each. i had approx 1 year left on contract. not sure if renewed or not...didn't ask.

first plan $25
R2R
call ID
250minutes
free evening starts @ 6pm

second plan $45
700minutes..had before
100 CAD longdistance...newly added
everything else same as first plan

are these 810's easy to unlock? do i need to unlock to use one of the sets with fido?

[S.Chan]

are these 810's easy to unlock? do i need to unlock to use one of the sets with fido?

Yes, you'll need to unlock it if you want to use your Rogers branded w810i with Fido.

[S.Chan]

I have this corp plan...are there better plans out there now?

$23 200 mins/ free eve/wkd after 6pm / free VM and CID.

can I still call and get free Rogers to Rogers and maybe some free text msgs?

Also, My contract runs out in Feb. I heard the law will change in Jan to allow users to keep numbers after switching providers...are there any truth to this? when is the best time to do a HUP?

Wireless Number Portability is being introduced March 17th, 2007.

[RnC]

Wireless Number Portability is being introduced March 17th, 2007.

do you think the prices will be more competitive after that?

[thebat88]

So how does this work? if you agree to a new 3yr term, they ship you a w810i and change your plan on the spot?

you have the option of picking that up at any Rogers+ store so that just in time to get the 4GB promo as well as you have the physical phone with you.

They change the plan on the phone with you.

[bubble.tea]

do you think the prices will be more competitive after that?

ohhhhhhhhhh., YAH!!!!

[uzer101]

you have the option of picking that up at any Rogers+ store so that just in time to get the 4GB promo as well as you have the physical phone with you.

They change the plan on the phone with you.

this 4GB promo all the 810's sold during the boxing week upto the 31st get this? even if it is in the mail like mine?

[uzer101]

Yes, you'll need to unlock it if you want to use your Rogers branded w810i with Fido.

how hard is it to unlock to this puppy? i am not asking how....just wondering if it is a doityourself 'er ...

[bubble.tea]

how hard is it to unlock to this puppy? i am not asking how....just wondering if it is a doityourself 'er ...

hehe...this isn't (****)...you can ask how/what/when/where all you want..nobody'll ban you ;).

As long as you have the supplied data cable., you can go to any ol' online website>pay for the credit>unlock it at will.

[st7860]

hehe...this isn't (****)...you can ask how/what/when/where all you want..nobody'll ban you ;).

As long as you have the supplied data cable., you can go to any ol' online website>pay for the credit>unlock it at will.


(****) <-- ? you mean MOFO?

[bubble.tea]

(****) <-- ? you mean MOFO?

yeah I typed MOFO..and it got censored :confused:

[st7860]

yeah I typed MOFO..and it got censored :confused:

maybe you meant HOFO but HOFO and MOFO are one and the same.

Rogers(and other companies) pay MOFO money, so if you offer to unlock someone's phone for FREE, you get kicked out.

But here, just because NCIX or DELL pay money, it doesnt mean you get kicked for offering free computers.

[MOBB]

you have the option of picking that up at any Rogers+ store so that just in time to get the 4GB promo as well as you have the physical phone with you.

They change the plan on the phone with you.

How come when I call in to L&R they offer the w810i for 149 and waived the admnin fee. When I go into a rogers store they offer it for 249$ and can't make it any lower???

[esum_80]

firmware for sony ericsson phones can be found at www.wotanserver.com

[spyd4r]

this 4GB promo all the 810's sold during the boxing week upto the 31st get this? even if it is in the mail like mine?

I was promised it would be honored and it is noted in my file. the REP confirmed with his manager.

[MUSKAMIKE]

Hey everyone, I'm sorry to use this thread as a questionaire, but it seems big enough to handle the small argument I'm in right now.

So, I live in British Columbia. I have two cell local cell phones for me and my gf. I am going to Saskatchewan for 2 weeks. My gf says that when I am in Saskatchewan that it will not be long distance because when you dial my number, the area code will be for BC (interior). I've tried to explain that if that were true, then I could go down to the states and not get charged long distance. If you go outside your local calling area, it's long distance, correct? Or better yet, when I go to Saskatchewan, calling between us will be long-distance, right?

Also, since I have your attention, if I am correct and require a temporary LD package, can you recommend one? Is there something like 200 LD minutes available?


Cheers

[st7860]

go to MOFO http://www.howardforums.com

[HBP]

Hey everyone, I'm sorry to use this thread as a questionaire, but it seems big enough to handle the small argument I'm in right now.

So, I live in British Columbia. I have two cell local cell phones for me and my gf. I am going to Saskatchewan for 2 weeks. My gf says that when I am in Saskatchewan that it will not be long distance because when you dial my number, the area code will be for BC (interior). I've tried to explain that if that were true, then I could go down to the states and not get charged long distance. If you go outside your local calling area, it's long distance, correct? Or better yet, when I go to Saskatchewan, calling between us will be long-distance, right?

Also, since I have your attention, if I am correct and require a temporary LD package, can you recommend one? Is there something like 200 LD minutes available?


Cheers

If you leave your local calling area, any calls back to that area wil be LD.

If you go to a different area, ie. Toronto to Montreal, then you can make local Montreal calls free (or as per your billing for local)

Edit: basically, you're right! no need for a temp LD plan, just get a phone card.

[MUSKAMIKE]

If you leave your local calling area, any calls back to that area wil be LD.

If you go to a different area, ie. Toronto to Montreal, then you can make local Montreal calls free (or as per your billing for local)

Edit: basically, you're right! no need for a temp LD plan, just get a phone card.


Explain further please...You said if I go to Montreal I can make local calls for free as per my billing cycle? How does that make sense. Wouldn't I have to have established my bill in that area?

Sigh, maybe I'll just call Rogers.

[st7860]

Sigh, maybe I'll just call Rogers.

604-433-7811

[MUSKAMIKE]

604-433-7811

Another post for you, good job!

[bubble.tea]

Another post for you, good job!

lmao.

So seriously., nobody hupped the KRZR yet from Retentions?

[st7860]

lmao.

So seriously., nobody humped the KRZR yet from Retentions?

double lmao

[harry420]

is it still possible to get w810i for 0 bucks?
Currently i am on corporate plan

[uzer101]

hehe...this isn't (****)...you can ask how/what/when/where all you want..nobody'll ban you ;).

As long as you have the supplied data cable., you can go to any ol' online website>pay for the credit>unlock it at will.

well in that case....what websites are recommended?

[st7860]

these guys do nokia's for free.
http://unlockme.co.uk/phpBB2/index.php

[charliebrown]

anyone tried getting hardware upgrade from a plain motorola phone to a blackberry?

suddenly got this company phone that i'd like to replace :lol:

[Firestorm]

anyone tried getting hardware upgrade from a plain motorola phone to a blackberry?

suddenly got this company phone that i'd like to replace :lol:

Your phone doesn't matter for a HUP. The only thing they look at is how much you've spent with them since the last HUP.

[weebg]

I've been calling to try get the W810 for free. Still haven't been successful. I'll try again after my next billing cycle because I'll hit tier V then.

During one of my calls, I was offered the KRZR for $124 after discounts. (turned it down, obviously)

lmao.

So seriously., nobody hupped the KRZR yet from Retentions?

[HowEver]

No, what matters is how much $$ you've spent since your last hardware upgrade. But this thread is all about retention deals. So it's really all about how much Rogers wants to keep you as a customer.


Your phone doesn't matter for a HUP. The only thing they look at is how much you've spent with them since the last HUP.

[TripleTTTT]

I was previously on a corporate plan from 4 years ago.

150 Daytime minutes and unlimited weeknights and weekends starting at 7pm for $20. I was paying extra $5 a month for call display.

I received the $25 plan with 250 minutes, free display and now I get voicemail. Weeknights and weekends starting a 6pm.

I didn't ask for the Hardware upgrade. I probally should have though.

The weeknights starting early and voicemail was enough for me.

[ShaTR]

I was previously on a corporate plan from 4 years ago.

150 Daytime minutes and unlimited weeknights and weekends starting at 7pm for $20. I was paying extra $5 a month for call display.

I received the $25 plan with 250 minutes, free display and now I get voicemail. Weeknights and weekends starting a 6pm.

I didn't ask for the Hardware upgrade. I probally should have though.

The weeknights starting early and voicemail was enough for me.

you can still call in and get a HUP. if you didn't agree to a contract, you have even more leverage with a cheap HUP. worst case senerio, you pay regular 3yr price. no biggie IMO.

[TripleTTTT]

you can still call in and get a HUP. if you didn't agree to a contract, you have even more leverage with a cheap HUP. worst case senerio, you pay regular 3yr price. no biggie IMO.

True. I'm not sure what phone to get. I'm currently using an unlocked pebl.

I also got extra 100 minutes.

Only problem I have is I have to wait until the end of the month. >:(

[bubble.tea]

I've been calling to try get the W810 for free. Still haven't been successful. I'll try again after my next billing cycle because I'll hit tier V then.

During one of my calls, I was offered the KRZR for $124 after discounts. (turned it down, obviously)

http://files.myopera.com/drlaunch/albums/37656/o-rly001.jpg

Tasty. Thanks for dee info.

[mblunt]

Called today and worked out a great deal...

We currently had $18/m for 200 DAY time minutes (pay after 6pm) unlimited weekends, E-VM, Call Display/CW extra $5 for unlimted evenings starting @ 6:00pm.

Called today and got:

$20 (plus my usual 15% VIP discount)
275 Mins
E&W starting 6pm
100 LD mins
E-VM, CD, CW
Free Razr V3t w/ 1 Gig Micro SD card and no activation/swap fee.

We have our home phone, internet, digital cable (just got our free HD PVR thanks to RFD) and wireless with rogers.

Thanks RFG! and our original poster!

[DealMakerLoverBreaker]

Called Rogers using your original suggestions and here is what they offered me...

200 anytime minutes for $20
100 of these mins can be used for LD for free
call display for $5
but a $10 credit on my bill for a balance of $15 +SAF+911 less 15%

I don't have to lock it to get the above offer at all and I don't use my phone alot so didn't require the plans with more mins. Does this sound like a good plan or should I try again? Its at least better than my old plan. I was paying $40 for 100 daytime and 1000 even/wk with call display.

I also asked about phones and they offered the following 2 phones for free if I sign a 2yr term...

1. Moto V360
2. Nokia 6103 with free bluetooth headset

Should I accept any of these offers and are these phones any good?

thanks for your help!

[raskal]

I went through this process in September and got "the deal" through retensions (250 6pm wn/we R2R 100LD CID) but now want to add "Enhanced Voicemail".

Any chance I can get it free or what should I expect to pay for it?

thanks!

btw, I have 3 identical plans for an average monthly spending of around $80/month (before taxes)

[bubble.tea]

.....
but a $10 credit on my bill for a balance of $15 +SAF+911 less 15%
.....!

This is quickly turning into the new "Emergency" Plan. Bloody Hell...If I was a corp Exec for Rogers, and learned reps were giving this out I'd can them. Unless there was "REALLY" a valid reason for giving them out....Not just cuz the rep felt "generous".

[TripleTTTT]

Called Rogers using your original suggestions and here is what they offered me...

200 anytime minutes for $20
100 of these mins can be used for LD for free
call display for $5
but a $10 credit on my bill for a balance of $15 +SAF+911 less 15%

I don't have to lock it to get the above offer at all and I don't use my phone alot so didn't require the plans with more mins. Does this sound like a good plan or should I try again? Its at least better than my old plan. I was paying $40 for 100 daytime and 1000 even/wk with call display.

I also asked about phones and they offered the following 2 phones for free if I sign a 2yr term...

1. Moto V360
2. Nokia 6103 with free bluetooth headset

Should I accept any of these offers and are these phones any good?

thanks for your help!

Isn't voicemail included?

The Nokia 6103 is a good phone from the reviews I've seen.

[HowEver]

Well, perhaps, but I'm guessing this person is in a difficult Rogers market. I'm guessing Winnipeg, or perhaps the east coast. It probably has nothing to do with the rep.



This is quickly turning into the new "Emergency" Plan. Bloody Hell...If I was a corp Exec for Rogers, and learned reps were giving this out I'd can them. Unless there was "REALLY" a valid reason for giving them out....Not just cuz the rep felt "generous".

[whatchamacallit]

Cool

[bubble.tea]

Well, perhaps, but I'm guessing this person is in a difficult Rogers market. I'm guessing Winnipeg, or perhaps the east coast. It probably has nothing to do with the rep.

good point.

[DealMakerLoverBreaker]

Isn't voicemail included?

The Nokia 6103 is a good phone from the reviews I've seen.

No the vmail wasn't incl in this offer but its not something I wanted anyways. I might see if they'll throw in unlimited incoming and R2R though.

Thanks for the advice about the phone.

[DealMakerLoverBreaker]

Well, perhaps, but I'm guessing this person is in a difficult Rogers market. I'm guessing Winnipeg, or perhaps the east coast. It probably has nothing to do with the rep.

Hey not winnipeg but Ottawa. Not sure if this is a difficult market or not but heh if thats why they offered me this then great. I take it you think this is a good deal???

[bubble.tea]

Hey not winnipeg but Ottawa. Not sure if this is a difficult market or not but heh if thats why they offered me this then great. I take it you think this is a good deal???

oh YAH....awesome. You lucked out.

Considering the Emergency plan is something like 40 ANYTIME mins., all-in? $14.95ish? (or is usual extras...EXTRA?)...I'd say this plan is wicked.

[DealMakerLoverBreaker]

oh YAH....awesome. You lucked out.

Considering the Emergency plan is something like 40 ANYTIME mins., all-in? $14.95ish? (or is usual extras...EXTRA?)...I'd say this plan is wicked.

Excellent, good to here this from an knowledgeable RFD'er.

I'll still see if i can squeeze anything else out of them like R2R or free data access but I'm guessing my chances are slim.

[DealMakerLoverBreaker]

And just for anyone's interest, I asked if I could get the W810i for free, as other's in this tread have, but they told me that the phone was no longer available and that the cheapest she could have sold it was for $149 even though I've been a longtime customer. I even mentioned I saw it at a Rogers store at that price and she just answered that the stores are able to establish their own specials. But getting the Nokia 6103 for $0 seems to be good anyways. LOL.

[jay_bionic]

Called Rogers using your original suggestions and here is what they offered me...

200 anytime minutes for $20
100 of these mins can be used for LD for free
call display for $5
but a $10 credit on my bill for a balance of $15 +SAF+911 less 15%

I don't have to lock it to get the above offer at all and I don't use my phone alot so didn't require the plans with more mins. Does this sound like a good plan or should I try again? Its at least better than my old plan. I was paying $40 for 100 daytime and 1000 even/wk with call display.

I also asked about phones and they offered the following 2 phones for free if I sign a 2yr term...

1. Moto V360
2. Nokia 6103 with free bluetooth headset

Should I accept any of these offers and are these phones any good?

thanks for your help!

I was just offered:
V360 $0
Nokia 6103 with headset $0
Blackberry Pearl $200

Which one of these phones would you go for? Thanks.

[bubble.tea]

...... I saw it at a Rogers store at that price and she just answered that the stores are able to establish their own specials. ......


yep...I've been road-blocked by this very rebuttal in past....DON'T KNOW how that one other person got so lucky to get a gimp rep who said "yeah sure., I'll match that" :cheesygri

[CrAcKtOn]

First of all I just want to say thank you so much to the OP I this is probably the most worthwhile thing I've seen on RFD.

I've had my original plan from Rogers for a bit over a year and up until recently it suited my needs just fine but the past few months I have been paying between 40-60 dollars extra per month. The original plan was 100 daytime minutes + 1000 evening/weekend minutes starting at 8pm. On top of this I had an essentials pack consisting of CID, Voicemail and 75 sent text messages. In total after taxes I would pay 47 something per month for all that if I didn't go over my minutes.

So tonight i called them, explained my situation and I was offered the following plan on a 2 year renewal:

350 Anytime Minutes
CID
Voicemail
125 Text Messages
Unlimited Evenings/Weekends starting at 6

For a total of $42/month including taxes and SAF :D

Once again I am extremely happy, and many thanks to the thread starter.

[S.Chan]

Apparently I'm eligible for this Rogers Corporate Plan:
----
----
----
----
----
----
$20/month + E911 fee
Too bad I'm already on CityFido. Oh well...

EDIT: Removed the Corporate plan details... my PM box just exploded with questions. For anyone else that's wondering, I don't know what the plan number for it is. I'm also not interested in signing up and doing a transfer. Plus I don't think you can transfer corporate plans.

[bubble.tea]

..........
EDIT: Removed the Corporate plan details... my PM box just exploded with questions. .............................Plus I don't think you can transfer corporate plans.

lmao...n00b for listing your awesome plan details.

Hey listen., fyi...you CAN transfer Corporate plans...you just lose the Corporate part if they audit it (Could be ON the transfer...or could be 3 years down the road). :D

[st7860]

Apparently I'm eligible for this Rogers Corporate Plan:
Apparently I'm eligible for this Rogers Corporate Plan:200 Minutes
Unlimited E/W (@ 6pm)
SAF Credit
Call Display & Voicemail Included
Per Second Billing

Too bad I'm already on CityFido. Oh well...
.

Thats a pretty good plan. but why would you care about that if you already have cityfido which is unlimited ANYTIME instead of only after 6pm?

[raskal]

I went through this process in September and got "the deal" through retensions (250 6pm wn/we R2R 100LD CID) but now want to add "Enhanced Voicemail".

Any chance I can get it free or what should I expect to pay for it?

thanks!

btw, I have 3 identical plans for an average monthly spending of around $80/month (before taxes)

anyone have thoughts on this??? Please !!??

[bubble.tea]

anyone have thoughts on this??? Please !!??

price difference is $2 or $3 between reg and enhanced VM. I'm sure you could negotiate that for free if you have 3 lines...mind you $80 isn't such a big plan...comparatively that is.

[DealMakerLoverBreaker]

Called Rogers using your original suggestions and here is what they offered me...

200 anytime minutes for $20
100 of these mins can be used for LD for free
call display for $5
but a $10 credit on my bill for a balance of $15 +SAF+911 less 15% ...

I also asked about phones and they offered the following 2 phones for free if I sign a 2yr term...

1. Moto V360
2. Nokia 6103 with free bluetooth headset



Well I called back and got a sweeeeet improved offer which I locked into for two years.

200 anytime mins
Unlimited eve/wkend after 8
100 free cdn LD
Free call display
Nokia 6103 for free after rebates/credits
Admin fee waived

all for $20 less $5 credit +SAF+911.

No vmail or text messages. Would have liked a few free text messages but i don't think I'm going to complain.

[raskal]

price difference is $2 or $3 between reg and enhanced VM. I'm sure you could negotiate that for free if you have 3 lines...mind you $80 isn't such a big plan...comparatively that is.

I don't have any VM so far, so I guess what I'm reading is it's unlikely I can get enhanced VM for free, but I might be able to negotiate some reduction.

Also good to know that $80 is not big,... cause it's big to me !!

[slicecom]

I'm pretty happy with the deal I got last night.

250 anytime mins
100 LD mins
Unlimited evenings (from 6) and weekends
Unlimited R2R
CID
125 txt
VM

$37 All taxes and fees in. (my bill was regularly over $100 before :mad: )
Required a 2 year contract.

[fallengod]

I was happy with what i got too.

250 daytime mins
unlimited evening and weekend @6pm
free caller id
rogers 2 rogers

$25 a month

renew for 3 years.

Also I got this price after telling them about the

w810 for 99$
k790 for 199
samsung d807 for 30$ (I think but it was something very cheap)

I didn't take up the offer right away but I got the rep to put a note that the offer stands for 60 days.

[Snocow]

Here is my plan as of three days ago:

Plan
250 Weekday Minutes + 25 Anytime Minutes
Unlimited Eve/Wkds Plan @ 6pm
Rogers to Rogers Calling
Canadian LD Anytime Option (1000 mins)
$20 Communicate Value Pack

Credits and discounts
Rogers to Rogers 3yr Bonus - $5.00
Digital Call Display Credit - $5.00
Monthly Plan Credit - $15.00
Monthly Plan Credit - $10.00
Monthly Plan Credit - $5.00
Better Choice Bundles 15% Disc

Cost
Plan - $25
Communications Value Pack - $20
Canadian LD - $5
Rogers to Rogers - $5
System access fee- $6.95
911 fee - $0.50


Final cost is $21.52 monthly including taxes for next 2.5 years

[ibear]

good one


Here is my plan as of three days ago:

Plan
250 Weekday Minutes + 25 Anytime Minutes
Unlimited Eve/Wkds Plan @ 6pm
Rogers to Rogers Calling
Canadian LD Anytime Option (1000 mins)
$20 Communicate Value Pack

Credits and discounts
Rogers to Rogers 3yr Bonus - $5.00
Digital Call Display Credit - $5.00
Monthly Plan Credit - $15.00
Monthly Plan Credit - $10.00
Monthly Plan Credit - $5.00
Better Choice Bundles 15% Disc

Cost
Plan - $25
Communications Value Pack - $20
Canadian LD - $5
Rogers to Rogers - $5
System access fee- $6.95
911 fee - $0.50


Final cost is $21.52 monthly including taxes for next 2.5 years

[Snocow]

good one

To be clear though....this has taken a number of calls to achieve.

When there are issues or concern....I call them every time. I state my case on the issue and back it up with fact and I even tell them how they can resolve it with a credit.

I will say that I have been lucky in getting to deal with some good CSR's and Managers.....there were also a few incompetents!

[polka]

Any comments on my plane ?

$25+ tax, includes
Unlimited incomings.
150 minutes outgoing
1000 minutes evenings (after 8:00 pm) and weekends.
$5 for call (number only) display.
Thanks

[fallengod]

that what i had before, 8pm evening and 150min daytime sucks... i'll take 6pm and rogers2rogers for 5$ cheaper with callerid... :cheesygri

[IceQue]

Here is my plan as of three days ago:

Plan
250 Weekday Minutes + 25 Anytime Minutes
Unlimited Eve/Wkds Plan @ 6pm
Rogers to Rogers Calling
Canadian LD Anytime Option (1000 mins)
$20 Communicate Value Pack

Credits and discounts
Rogers to Rogers 3yr Bonus - $5.00
Digital Call Display Credit - $5.00
Monthly Plan Credit - $15.00
Monthly Plan Credit - $10.00
Monthly Plan Credit - $5.00
Better Choice Bundles 15% Disc

Cost
Plan - $25
Communications Value Pack - $20
Canadian LD - $5
Rogers to Rogers - $5
System access fee- $6.95
911 fee - $0.50


Final cost is $21.52 monthly including taxes for next 2.5 years

That is ALOT of monthly credits, you musta been sleeping with the managers to be getting something like that. If you had unlimited incoming too, it would have been a Real serious plan!

[bubble.tea]

That is ALOT of monthly credits, you musta been sleeping with the managers to be getting something like that. If you had unlimited incoming too, it would have been a Real serious plan!

lmao...pshhhhhhhhhht. yeah:rolleyes: ...without Unlim Inc...this plan just BITES. :cheesygri


*hears a phone ringing...instinctively knows it's Snocow about to get "a Real serious plan!".

[tjuzer]

Here is my plan as of three days ago:

Plan
250 Weekday Minutes + 25 Anytime Minutes
Unlimited Eve/Wkds Plan @ 6pm
Rogers to Rogers Calling
Canadian LD Anytime Option (1000 mins)
$20 Communicate Value Pack

Credits and discounts
Rogers to Rogers 3yr Bonus - $5.00
Digital Call Display Credit - $5.00
Monthly Plan Credit - $15.00
Monthly Plan Credit - $10.00
Monthly Plan Credit - $5.00
Better Choice Bundles 15% Disc

Cost
Plan - $25
Communications Value Pack - $20
Canadian LD - $5
Rogers to Rogers - $5
System access fee- $6.95
911 fee - $0.50


Final cost is $21.52 monthly including taxes for next 2.5 years

Can you describe how to get plan?

[polka]

Any comments on my plane ?

$25+ tax, includes
Unlimited incomings.
150 minutes outgoing
1000 minutes evenings (after 8:00 pm) and weekends.
$5 for call (number only) display.
Thanks

Any suggestions how can i make it better ? thanks

[DealMakerLoverBreaker]

Here is my plan as of three days ago:

Plan
250 Weekday Minutes + 25 Anytime Minutes
Unlimited Eve/Wkds Plan @ 6pm
Rogers to Rogers Calling
Canadian LD Anytime Option (1000 mins)
$20 Communicate Value Pack

Credits and discounts
Rogers to Rogers 3yr Bonus - $5.00
Digital Call Display Credit - $5.00
Monthly Plan Credit - $15.00
Monthly Plan Credit - $10.00
Monthly Plan Credit - $5.00
Better Choice Bundles 15% Disc

Cost
Plan - $25
Communications Value Pack - $20
Canadian LD - $5
Rogers to Rogers - $5
System access fee- $6.95
911 fee - $0.50


Final cost is $21.52 monthly including taxes for next 2.5 years


Wow great deal Snowcow, good for you! :D

I thought my low end deal of...

200 anytime mins
Unlimited eve/wkend after 8
100 free cdn LD
Free call display
Nokia 6103 for free after rebates/credits
Admin fee waived

all for $20 less $5 credit +SAF+911.

...Was good, but your paying the same price but getting a lot more. Although you may have credits which may end after 2 1/2 years I'm sure you'll be able to negotiate another great deal at that time.

How long do your new 'sleeping' arrangements last? :lol:

[mblunt]

I called rogers again to confirm somethings about my account and low-and-behold... I actually got a better deal than I had thought. The relations rep said she'd try to add some additional features... and I guess she was successful.:cheesygri


$20
250 + 25 Mins (corporate)
E & W 6PM
1000 Cdn Long Distance
Communications Package (125 Txt Msgs sent, 2500 Received + Call Display)
Enhanced Voicemail 35 msgs
Call Waiting / Call Forwarding
Free Razr V3T w/ 1 Gig Micro SD card no activation ($35 fee waived)

[Gandhi]

I'm new at this and was wondering if u just ask for a plan or features or do u call tell them u're unhappy and let them offer u something.
My current plan is

$20
100 weekday min
1000 weekend
50 bonus min
caller ID
and I get a 5$ credit to my account

I've been a rogers customer for about 2 years now and was wondering what I can get. Also what kind of phone do u think I can get for free or what phone should I ask for.

[hwoarang]

Any suggestions how can i make it better ? thanks

you might be able to get call display for free

[eville]

any good rogers deals for new subscribers? I have a Telus cell right now, would they offer something nice if I switch from Telus to them?:razz:

[van]

The basic, and most popular one is;
250mins daytime +25bonus (gets automatically added if you have a certain company code)
evenings and week-ends from 6p.m.
Caller ID + Voicemail
100mins (Canadian Long Distance)
$20 (or $25 depending on Rep) + SystemAccess Fee + Taxes + whatever else you want.

Is the caller ID, voicemail and 100 mins long distance all supposed to be included in the $25 a month price, or is it additional? Also that extra 25 mins bonus, is that only if it is under a company name?

[mblunt]

any good rogers deals for new subscribers? I have a Telus cell right now, would they offer something nice if I switch from Telus to them?:razz:

I also have telus... the best I could haggle from them was...

$25
Unlimited Incoming (i love this feature can't part with it)
E&W 8pm
100 mins
100 LD mins
Business Bundle - CD, CW, CF, E-VM.

I got a pretty good rogers plan for my wife when I threatened to move to Telus... so I'm sure they'd love to steal you away. Do you have any other rogers products like home phone, cable or internet?

[Acuratl]

My plan of 25/mo+fees

250 mins
unlim r2r
VM
CID
U/E/W after 6pm

sexy eh?

EDIT: had this plan since aug 2006

[cruzer24]

Got a pretty slick deal now...
For $20 bucks roughtly...
200 daytime minutes (detail billing, after the first minute it's billed by the second)
Unlimited evenings and weekends (early evenings 6pm)
Call waiting, forwarding, conference call
Call display, Voicemail
No system access fee.
Ends up actually being $19.45 plus tax every month.
Not too shabby I think.:cheesygri

[eville]

I also have telus... the best I could haggle from them was...

$25
Unlimited Incoming (i love this feature can't part with it)
E&W 8pm
100 mins
100 LD mins
Business Bundle - CD, CW, CF, E-VM.

I got a pretty good rogers plan for my wife when I threatened to move to Telus... so I'm sure they'd love to steal you away. Do you have any other rogers products like home phone, cable or internet?

Don't have any Rogers services :( but that plan sounds pretty good, ill try to get it from them =D

[Chin-Pang]

Got a pretty slick deal now...
For $20 bucks roughtly...
200 daytime minutes (detail billing, after the first minute it's billed by the second)
Unlimited evenings and weekends (early evenings 6pm)
Call waiting, forwarding, conference call
Call display, Voicemail
No system access fee.
Ends up actually being $19.45 plus tax every month.
Not too shabby I think.:cheesygri

That's one hot deal! I'm guessing you get a lot of monthly bill credits to bring the cost down to $19.45. Lucky guy! :cool:

[express.items]

hey all,

I'm a relatively new customer... June 17, 2006 on a 3-year contract. If it makes any difference I got a Moto SLVR L7 for $199.99 (less $50 MIR) got a Motorola H500 headset for $90 (less $50 in-store credit promotion). The MIR I got from a Rogers booth while I was visiting Wonderland (they screwed up and gave it to me twice on the same bill! so it was more like a $100 MIR heh) The headset was an instore promotion at TheSource. Yes, I activated at TheSource cuz they were cheaper than Rogers... don't know if that affects anything, so just putting it in.

Anyway, I'm sure many of you have had the same issue or something similar... I wanted to call/text some people at 12am January 1, 2007 to wish 'em a Happy New Year and such. My phone would say Network Busy, text messages didn't go through, if I got connected on the call, I'd fall off the network (call would get dropped). I understand that their network probably was overwhelmed, but I pay $6.95/mth SAF that's supposed to maintain their network right? I expect the network to work when I need it (providing I have signal of course... I was at Nathan Phillips Square, with FULL signal). I was planning on calling in to complain, just haven't gotten around to it with school starting and all.

Anyway, would I be able to call in to retentions (*611 then say cancel my phone) and get a retention plan? or would they actually get me to confirm cancellation.

As much as I would like to leave Rogers cuz at times I find their network rather weird, I still agree that they are the best network in Canada... maybe second to Telus (but I like my SIM card). Needless-to-say, I also don't want to pay a $200 fee.

As for my customer profile, I've paid all my bills on time in full. I never went over my minutes (although I might've this past month), except for when I was on unlimited 3 months, they accidentally charged me for overages on my 3rd month but gladly gave me credit for it when I called in. Would my lack of going over my plan details be a bad thing?

I'm currently on a EPP (the generic one, I think)

200 daytime
unlimited evenings @ 8 (+$5 to start @ 6)
1000 R2R

I chose the early evenings option (get a $5 credit for my first year), and I pay for the $10 value communicate pack (CID,VM,125 txt)

My base plan rate is $25 (less $5 early evenings credit).
So $20 + $10 + SAF + 911 + tax.

Can I get one of the retention plans that are better than this plan? I guess it doesn't hurt to try right, as long as I don't actually cancel?

On a side note: I'm eligible for HUP annually, so would I still be able to get a phone deal with this retention plan?

[cruzer24]

That's one hot deal! I'm guessing you get a lot of monthly bill credits to bring the cost down to $19.45. Lucky guy! :cool:

Yeah there's quite a few credits, they are listed as followed:

Discount(s)
Off-Peak Option Discount
System Access Fee Credit
Long Distance Discount
Voicemail Fee Credit
System Access Fee Credit

I'm pleased with my plan right now.

[IceQue]

hey all,

I'm a relatively new customer... June 17, 2006 on a 3-year contract. If it makes any difference I got a Moto SLVR L7 for $199.99 (less $50 MIR) got a Motorola H500 headset for $90 (less $50 in-store credit promotion). The MIR I got from a Rogers booth while I was visiting Wonderland (they screwed up and gave it to me twice on the same bill! so it was more like a $100 MIR heh) The headset was an instore promotion at TheSource. Yes, I activated at TheSource cuz they were cheaper than Rogers... don't know if that affects anything, so just putting it in.

Anyway, I'm sure many of you have had the same issue or something similar... I wanted to call/text some people at 12am January 1, 2007 to wish 'em a Happy New Year and such. My phone would say Network Busy, text messages didn't go through, if I got connected on the call, I'd fall off the network (call would get dropped). I understand that their network probably was overwhelmed, but I pay $6.95/mth SAF that's supposed to maintain their network right? I expect the network to work when I need it (providing I have signal of course... I was at Nathan Phillips Square, with FULL signal). I was planning on calling in to complain, just haven't gotten around to it with school starting and all.

Anyway, would I be able to call in to retentions (*611 then say cancel my phone) and get a retention plan? or would they actually get me to confirm cancellation.

As much as I would like to leave Rogers cuz at times I find their network rather weird, I still agree that they are the best network in Canada... maybe second to Telus (but I like my SIM card). Needless-to-say, I also don't want to pay a $200 fee.

As for my customer profile, I've paid all my bills on time in full. I never went over my minutes (although I might've this past month), except for when I was on unlimited 3 months, they accidentally charged me for overages on my 3rd month but gladly gave me credit for it when I called in. Would my lack of going over my plan details be a bad thing?

I'm currently on a EPP (the generic one, I think)

200 daytime
unlimited evenings @ 8 (+$5 to start @ 6)
1000 R2R

I chose the early evenings option (get a $5 credit for my first year), and I pay for the $10 value communicate pack (CID,VM,125 txt)

My base plan rate is $25 (less $5 early evenings credit).
So $20 + $10 + SAF + 911 + tax.

Can I get one of the retention plans that are better than this plan? I guess it doesn't hurt to try right, as long as I don't actually cancel?

On a side note: I'm eligible for HUP annually, so would I still be able to get a phone deal with this retention plan?

dude, of course u can. just read though the posts.

[BrgnHunter]

Got a pretty slick deal now...
For $20 bucks roughtly...
200 daytime minutes (detail billing, after the first minute it's billed by the second)
Unlimited evenings and weekends (early evenings 6pm)
Call waiting, forwarding, conference call
Call display, Voicemail
No system access fee.
Ends up actually being $19.45 plus tax every month.
Not too shabby I think.:cheesygri


nice plan...is it a corp plan?

[cruzer24]

nice plan...is it a corp plan?

yeah...i'm pretty surprised on how much of a discount you can get. But I suppose if you drive a hard bargain, people could probably get a comparable plan. It's a fine line though on how tough/aggressive you should be though.:cheesygri

[BrgnHunter]

yeah...i'm pretty surprised on how much of a discount you can get. But I suppose if you drive a hard bargain, people could probably get a comparable plan. It's a fine line though on how tough/aggressive you should be though.:cheesygri

i have a very similar plan. one of my acct actually receive a $5 monthly credit so my bill for that acct is sub $15 i believe.

the plan is good enough for me...i'm a happy camper. :D

[cruzer24]

i have a very similar plan. one of my acct actually receive a $5 monthly credit so my bill for that acct is sub $15 i believe.

the plan is good enough for me...i'm a happy camper. :D

That's a really good price. Too bad there are people out there paying $50+ for similar plans.

[ryan123]

anyone that has been with rogers for a short period of time and still able to get the retention plan? the csr i just called told me i have to be with rogers for 2 years before i can get the plans

[vancityguy]

anyone that has been with rogers for a short period of time and still able to get the retention plan? the csr i just called told me i have to be with rogers for 2 years before i can get the plans

u can get it still.. i know ppl who got it after 3 months, try again.

[vancityguy]

i just did a hardware upgrade and got the samsung d807 for 29.99 on a 3 year think that is a good deal? i can mail away for the free 1gb memory card also i think

[chinaboy1021]

here's a Q: (already did a search)
Can i get any additional freebies if I still have 2 years on my Ontario Nursing plan contract?



here's what i've had for the past year(i got 2 years left on the contract):
it's the Ontario Nursing plan.

$18/mo + SAF + Tax
200 mins
unlimited weekends
caller display, enhanced voicemail, etc.

my problem:
they clock me on my minutes when im checking my voicemail, so with 200mins, i ALWAYS go over and my bill ends in the $40~ range after taxes.

[bubble.tea]

dude, of course u can. just read though the posts.

DUDE...lol...that's so California'ish.

[tblazers]

Do they give deals on any phone like 6133 ive had contract with them for 3 yrs

[polka]

you might be able to get call display for free

thanks

[Webkikr]

I have been with Roger's for two years and was due for a hardware upgrade on 01.10.07 (today).

Since November 26, 2006, I have had nothing but problems with my phone due to a move, roughly 10 mins from where I used to live, but still within the calling area. Other people have perfect signals here yet I am lucky to get 2 bars.

Techs determined that I have a hardware issue with my V551, yet CSR wouldn't do anything for me, even knowing I have lost considerable business due to lost calls/dropped calls/failed to receive calls for the past 45 days.

I called retensions and after speaking to two different people, believe it or not I was only able to get a REFURBISHED Nokia 2610. That's right.. a basic model phone. Sure they waived the $35 admin fee, but they didn't offer anything else.

My bills are close to $150/month and here is my plan:

350/Unltd Early Eve/Wkds Plan - $45.00
* 350 Weekday, Unltd Eve/Wkend
* 350 Weekday Bonus Minutes
Additional Services
* Detailed Billing
* Network Features *
* SMS Bundle Pack
Additional Charges**
* 911 Emergency Svc Access Fee - $0.50 - Monthly
* System Access Fee - $6.95 - Monthly - What is this?
Discount(s)
* 33.3% Value Pack Add-on Disc.
My Current Wireless Essentials
* Essential Value Pack

The extra charges each month is usually long distance to the US or to the EU, so I can handle that.

Roger's really irritated me to the point that tomorrow I think I am going to cancel my service and join Bell or something. They showed me no signs of wanting to keep my business.

[bubble.tea]

I have been with Roger's for two years and was due for a hardware upgrade on 01.10.07 (today).

Since November 26, 2006, I have had nothing but problems with my phone due to a move, roughly 10 mins from where I used to live, but still within the calling area. Other people have perfect signals here yet I am lucky to get 2 bars.

Techs determined that I have a hardware issue with my V551, yet CSR wouldn't do anything for me, even knowing I have lost considerable business due to lost calls/dropped calls/failed to receive calls for the past 45 days.

I called retensions and after speaking to two different people, believe it or not I was only able to get a REFURBISHED Nokia 2610. That's right.. a basic model phone. Sure they waived the $35 admin fee, but they didn't offer anything else.

My bills are close to $150/month and here is my plan:

350/Unltd Early Eve/Wkds Plan - $45.00
* 350 Weekday, Unltd Eve/Wkend
* 350 Weekday Bonus Minutes
Additional Services
* Detailed Billing
* Network Features *
* SMS Bundle Pack
Additional Charges**
* 911 Emergency Svc Access Fee - $0.50 - Monthly
* System Access Fee - $6.95 - Monthly - What is this?
Discount(s)
* 33.3% Value Pack Add-on Disc.
My Current Wireless Essentials
* Essential Value Pack

The extra charges each month is usually long distance to the US or to the EU, so I can handle that.

Roger's really irritated me to the point that tomorrow I think I am going to cancel my service and join Bell or something. They showed me no signs of wanting to keep my business.

wow $90 in overages??? that's nuts. Well your money I guess.

about striking out with retentions.....you're got VERY BAD LUCK. I'd either say have someone call in FOR you....or throw in the towel. but before you do and cancel your line....post it for a transfer of ownership., that way you save the cancellation fee AT LEAST...and someone else gets to keep your line open.

[TurboTronix]

I am on a 21.50$ plan but my phone sucks. I am one 1 into the plan and I was wondering if there is any way to upgrade my phone for cheap. I went to the store and he said I need to pay the full cell phones price ($200 min) :confused: thats pretty expensive in my opinion considering I am not a new customer and I have been with Rogers for along time now (was on another plan before).

[bubble.tea]

just wanted to share with everyone who has the texting or FULL communicate package that I started a thread for just that. If you're interested please drop a post.

It's in my link.:)

[st7860]

I am on a 21.50$ plan but my phone sucks. I am one 1 into the plan and I was wondering if there is any way to upgrade my phone for cheap. I went to the store and he said I need to pay the full cell phones price ($200 min) :confused: thats pretty expensive in my opinion considering I am not a new customer and I have been with Rogers for along time now (was on another plan before).

telephone the number below directly for a special deal.

[Webkikr]

Update:

I called again today and spoke to another retention rep, and this is what I wound up with:

500 daytime minutes
500 bonus daytime minutes
E&W starting at 6pm
Rogers to Rogers feature
3 months of Unlimited local calling
1000 mins of long distance (Just in Canada I believe
SMS Bundle
$100 credit on my bill
Motorola VT3 w/ 1gb memory stick (picked up in store today), $10 after credits and rebate

Still only paying $45, but no longer any access fee.

Only took 3 tries, but I am happy with what I got. :)

[bubble.tea]

.....
500 daytime minutes
500 bonus daytime minutes....

http://img.photobucket.com/albums/v283/petawawa/smilies/coollogo_com_96751533.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gifhttp://img.photobucket.com/albums/v283/petawawa/smilies/ohmygod.gif

HOLY CRAP...that's one INSANE bonus. I've NEVER heard of doubling 500miNS....lucky you. ;).

fyi., THE 500 daytime plan isn't compatible with R2R...but with 1000daytime lmao...you don't exactly need it...mind you I do tend to burn up 1000-2000 daytime mins when i have my unlimited local bonuses hehe.

TRULY VERY impressed.

I'm curious...were you actually getting any major overages? That is...how much daytime mins are you actually using over the past 6 months to begin with???

EDIT: just noticed that you DID get R2R?? Perhaps it was the company code my buddy had that was incompatible with the 500daytime plan..oh well they told him (*ahem me :) ) to upgrade it to the 700min plan and THEN he'd be eligible for the free R2R...only difference is SAF was then extra...he went (cough I) for it.

[Webkikr]

HOLY CRAP...that's one INSANE bonus. I've NEVER heard of doubling 500miNS....lucky you. ;).

fyi., THE 500 daytime plan isn't compatible with R2R...but with 1000daytime lmao...you don't exactly need it...mind you I do tend to burn up 1000-2000 daytime mins when i have my unlimited local bonuses hehe.

TRULY VERY impressed.

I'm curious...were you actually getting any major overages? That is...how much daytime mins are you actually using over the past 6 months to begin with???

I was using about 900 mins a month of day time usage, but the big overages were coming from long distance charges for call to the US and EU.

I don't see that being a problem now :)

[GSC]

oh god, I shouldnt tell my mom that I got a hot deal from Fido... She asked me to do the same thing to Rogers

Pls help RFDers

My parents got this Mother's day deal last year for 3 years contract:o ,
$35 for 220 mins, unlimited evening+ weekends
certain mins b/t plan memebers


Am I eligible to call CRS and tell them I m going cancel the phones?
anyone got an idea what kind of plan they will get??

thx

[Blue_Thunder13]

Update:

I called again today and spoke to another retention rep, and this is what I wound up with:

500 daytime minutes
500 bonus daytime minutes
E&W starting at 6pm
Rogers to Rogers feature
3 months of Unlimited local calling
1000 mins of long distance (Just in Canada I believe
SMS Bundle
$100 credit on my bill
Motorola VT3 w/ 1gb memory stick (picked up in store today), $10 after credits and rebate

Still only paying $45, but no longer any access fee.

Only took 3 tries, but I am happy with what I got. :)


OMG i didnt even know retentions gave out plans dat big :eek:

kudos to you for being able to get such an amazing plan...prolly the best i've ever seen and only took u 3 tries too

[Webkikr]

OMG i didnt even know retentions gave out plans dat big :eek:

kudos to you for being able to get such an amazing plan...prolly the best i've ever seen and only took u 3 tries too

Three calls to retentions... 40 calls to CSR's over the last 45 days or so due to hardware problems to get this all sorted out.

This was a long and drawn out process that is finally over.

[bubble.tea]

Three calls to retentions... 40 calls to CSR's over the last 45 days or so due to hardware problems to get this all sorted out.

This was a long and drawn out process that is finally over.

Ugh....http://img.photobucket.com/albums/v283/petawawa/smilies/puking.gif I would almost rather I DIDN'T have to endure that torture than DO..and end up with that plan. I would LOVE to see the notes on your account http://img.photobucket.com/albums/v283/petawawa/smilies/naughty.gif

[ShaTR]

Update:

I called again today and spoke to another retention rep, and this is what I wound up with:

500 daytime minutes
500 bonus daytime minutes
E&W starting at 6pm
Rogers to Rogers feature
3 months of Unlimited local calling
1000 mins of long distance (Just in Canada I believe
SMS Bundle
$100 credit on my bill
Motorola VT3 w/ 1gb memory stick (picked up in store today), $10 after credits and rebate

Still only paying $45, but no longer any access fee.

Only took 3 tries, but I am happy with what I got. :)

is that a recurring credit???

[bubble.tea]

is that a recurring credit???

lmao...c'mon ShaTR....a recurring monthly $100 credit? Now THAT would be TIGHT.:D

[Webkikr]

is that a recurring credit???

No. I only wish. THAT would have been just the ultimate icing on the cake for this deal. ;)

[jay_bionic]

I managed to get the Blackberry Pearl for $175 on a 2 year renewal. What do you guys think? The only thing I don't like is that white ball, I find it hard to use and the keyboard.

[ShaTR]

well, i just figured, since you have a 50 + SAF plan, plus since 200 min cost another 20 bucks, and you got 500 bonus min, plus a SMS bundle, plus R2R, plus 1000LD min, plus no SAF, your plan without credits should be quite high. then again, it was late, i was tired :lol:

how many recurring credits do you see on your bill now???

[SiR001]

wow, 1st CSR wasn't helpful but 2nd one transfered me to retentions.

1st call - called and said 'cancel phone'. I told him i wasn't satisfied w/ my current plan of 100/1000 eve/weekend @8pm and 100minute daytime. Mentioned friends got the 250min daytime etc plans. Was counter offered with:
250min anytime
unlimited eve/weekend starting @ 6pm
+$10 for the essential pack(vmail, caller id)
R2R for +$5 but credit back.
for total of $42.45 before tax, with tax = $47.97 which was roughly the same as what I'm paying right now...better deal but same price

I said let me think about it and he said he would enter into the system so when I call back it would there....I was thinking...man I'm screwed. I knew he wouldn't budge as he seemed rushed and not really into helping, I said I'd call back and thanked him for his time

I wait a few hours and read some more RFD and other Telus/Bell sites for price plans... so this time I call back on the same day, this time instead of saying 'cancel phone' I said, 'add features' and then 'i want something else'.

I get transfered to CSR, who she was helpful in listening to me mention about wanting to renew yet hearing about friends getting better deals and saying to her...'you know what i mean about paying the same price, yet getting less' and she promptly transferred me to Retentions CSR who she said had powers to override as she couldn't do it.

I speak to the Rentions CSR and did the same ideas of this and bonus offers etc and was offered something, I did a little more haggling and got a few more freebies.

Ended up with this:

250 wkday minutes
unlimited eve/wkend @ 6pm
R to R for +$5 credit back -$5
Vmail, Caller id, 125txt msg +$10 credit -$10
3months unlimited calling
3yr renewal
free Motorola V360 (yeah, I coulda paid but since it was free it was worth it as I already have a Nokia 6820 & 6631 sitting around)

all for $36.66 including taxes. Woohoo, saved $11.31 per month x 3years = $407.16 over the period.

i tried to get the 6.95 waived and asked to get the 50min daytime bonus but didn't get too far, overall I'm much happier now as my previous bills cost me more as i tended to use more daytime minutes (avg 200-250, so this works much better than the old 100min plan)

good luck all.

[vancityguy]

didn't like the samsung d807 so i called back and got the black w810i for 99.99 seems like a good deal

[VanDiep]

I just recently signed a new contract with rogers and got the Samsung D606 phone and was wondering why they took it off the website right when i got the phone. I heard it is being recalled, anyone know if this is true? :cry:

[vancityguy]

I just recently signed a new contract with rogers and got the Samsung D606 phone and was wondering why they took it off the website right when i got the phone. I heard it is being recalled, anyone know if this is true? :cry:

discontinued i think... i got the d807 for 30 bucks but am sending it back and getting the w810i for 99 bucks, i will sell the 4gig card for 100/120 and the phone ends up being free:D

[bubble.tea]

discontinued i think... i got the d807 for 30 bucks but am sending it back and getting the w810i for 99 bucks, i will sell the 4gig card for 100/120 and the phone ends up being free:D

though I'm a die-hard Moto fan., I've been wanting to test out the 807+Chocolate for fun for a week-ish. I know their limited...but for the novelty...isn't it WORTH getting a tester for a couple days at least?

[vancityguy]

though I'm a die-hard Moto fan., I've been wanting to test out the 807+Chocolate for fun for a week-ish. I know their limited...but for the novelty...isn't it WORTH getting a tester for a couple days at least?

i used to be a die hard moto fan with my v300/v400/v551/v600/v3's and then i got my se z520 and it blew me away in terms of SE quality... i had a feeling i wouldn't like the d807 but samsung UI isn't as bad as moto but it seemed to fragile to me, screen is amazing though... can't wait for the w810i to arrive now

[DealMakerLoverBreaker]

Well I called back and got a sweeeeet improved offer which I locked into for two years.

200 anytime mins
Unlimited eve/wkend after 8
100 free cdn LD
Free call display
Nokia 6103 for free after rebates/credits
Admin fee waived

all for $20 less $5 credit +SAF+911.

No vmail or text messages. Would have liked a few free text messages but i don't think I'm going to complain.

Finally received my free phone today :) but it didn't include the free bluetooth headset :( so I called them up and told them that it was suppose to come with the phone and they said there was nothing on the notes about it. so they talked to their manager and still nothing. I even told them I had the CSR ID# that said it at home on my bill(which I did) and they still said they couldn't help. But then she said maybe customer relations can help me somehow. So they transferred me again for the third time and 65 mins later and the lady Jane told me that they once had that deal but that it was cancelled and never should have been offered to me. But after mulling it over she said that what if I go out and buy the headset and they put a cr on my account to reimburse me for it. I said sure that would be satisfactory. So she looked up headsets at nokia.ca and picked out a middle of the road one, the BH-200. It was listed at $80+ so she said she would cr my account for $92 and taht I could go out and get that one or any other one I want. Happy again :)

I find Rogers to be pains in the ass for this type of ***** but if you keep pushing while still being polite about it you can usually get good deals. Same applies for their other services.

[weebg]

FYI, I was able to get the w810 for free. Mind you, I was at tier 5, so the original cost they were going to charge me was only $25. I just asked nicely, and they waived the $25 charge. No admin fee either because of my tier level.

I was also able to get a second w810 phone that's attached to my account for an extra $99. Because the phone number is attached to my account, the tier level discount only applies to the first HUP. Regular price to upgrade the second phone was $250.

Two w810s for $50 each. It only took about 4 weeks of calling. :rolleyes:

[bubble.tea]

In honour of our RESIDENT SPAMMER.

http://xs511.xs.to/xs511/07034/st7860.PNG

:lol:


FYI.

FOLKS....two MAJOR UPDATES THAT WILL KICK IN Feb. 01 for Rogers.

#1 - Cancellation fee will be $100-$400 max
#2 - Call Forwarding will no longer be FREE...but will be available at a cost.

These are the latest rumours on a respected cellular forum (http://www.howardforums.com)., Nothing officially substantiated yet.

SO...if you want to do any serious recommitments to your plans....you've got just under 2 weeks :(.

[pfbmgd]

In honour of our RESIDENT SPAMMER.

http://xs511.xs.to/xs511/07034/st7860.PNG

:lol:


FYI.

FOLKS....two MAJOR UPDATES THAT WILL KICK IN Feb. 01 for Rogers.

#1 - Cancellation fee will be $100-$400 max
#2 - Call Forwarding will no longer be FREE...but will be available at a cost.

These are the latest rumours on a respected cellular forum (http://www.howardforums.com)., Nothing officially substantiated yet.

SO...if you want to do any serious recommitments to your plans....you've got just under 2 weeks :(.



Number portability starts March 14 .I think the marketplace will get more competitive .Hopefully prices will go down not up .

[st7860]

In honour of our RESIDENT SPAMMER.

http://xs511.xs.to/xs511/07034/st7860.PNG

:lol:


FYI.

FOLKS....two MAJOR UPDATES THAT WILL KICK IN Feb. 01 for Rogers.

#1 - Cancellation fee will be $100-$400 max
#2 - Call Forwarding will no longer be FREE...but will be available at a cost.

These are the latest rumours on a respected cellular forum (http://www.howardforums.com)., Nothing officially substantiated yet.

SO...if you want to do any serious recommitments to your plans....you've got just under 2 weeks :(.


there's a guy in the fido thread here that said fido's cancellation fees are going up too.

[dre145]

wtf they are gonna charge for call forwarding now... thats just ughhhh

[bubble.tea]

JUST TO CLARIFY....my source confirms that these two changes I've noted will ONLY come into play if you change your price plan. CONTRACT RENEWALS should not effect so long as the plan remains the same. Who knows what curve balls RW digs up though.

[VanDiep]

is it only with the company code you can get this??

[Solex]

I'm currently 13 months into a 3 year contract and I want to get a W800i from Rogers. My normal corp upgrade cycle is 23 months and I get a $100 bill credit.

I'm currently paying $30 + SAF for a corporate plan but was paying $25 + SAF until this month when my credit for early evening and weekends expired

200 daytime minutes
early evening and weekends
R2R
CID

Are there any dealers in Vancouver that are offering the W800i for $0?

I was thinking I could try to get a better deal since my credit for early evening and weekends expired and I'm using a w800i and want a 4 band w810 w/ the 4 gig memory card.

My thought was that I could threaten to cancel and sign up again to get a free w810i or go to someone else. I was quoted a price of around $200-250 I think a month ago if I wanted to get a w810i early. Do you think by threatening to cancel I could get a better deal on my HUP/plan? It is actually cheaper to cancel and get a new plan than it is to HUP for me right now and I would get the 4 gig card.

If I do this, I would have to do it before the new cancelation rates come into effect and I would also like to lock in the new CID rate before that increases as well.

What do you think my chances are?

[bubble.tea]

is it only with the company code you can get this??

from what I know yes.

@Solex, shameless :D

[WorldIRC]

According to Rogers TOS, if you cancel, you have to wait I believe 6 months before signing back up again. It's called Spinning. If Rogers catches you, they'll bill ya ;)

[Tsukagi]

the sales person in the rogers store told me 3 months when i asked about it.

[st7860]

no, rogers doesnt bill the customer, they do a claw back from the stores comission, which is why many stores make you sign a special $300 'penalty' paper in case you do a spin.

[Mad.Whack]

no, rogers doesnt bill the customer, they do a claw back from the stores comission, which is why many stores make you sign a special $300 'penalty' paper in case you do a spin.

So these "contracts" are store specific?

Whats to stop someone from going to another rogers store or better yet one of those third party stores (telephone booth)

[st7860]

So these "contracts" are store specific?

Whats to stop someone from going to another rogers store or better yet one of those third party stores (telephone booth)

yes they are store specific.(ethnic stores)

'white' or 'big mall' stores usually dont do that.

Rogers will take back a stores comission on the NEW PHONE if you cancel a new line before 6 months and/or sign up with a new line but within 3 to 6 months cancel an existing line. of course rogers can't charge the customer, its not in the contract. so thats why some stores make you sign a credit card authorization for it.

but its pretty simple to avoid, just use a visa gift card. haha.

[irenictiger]

I'm trying to score a free SE w810i or better from Rogers. I've called into Customer Relations and the best the girl could do was give it to me for $99 and waive the $35 Admin Fee. I've seen people on other forums stating that they've gotten it for $0 and I also know a friend of mine who got the SE k790 for $0. Can anyone help with this?

[findme]

I'm 15 months into a 3 year contract. My plan was this:

$25
- 100 daytime outgoing
- unlim. incoming
- 1000 eve/wknd 8pm-7am
+$10 Essential Value Pack
+$6.95 Sys. Acc. Fee
+$0.50 911 Fee
= 42.45 + tax

But I was going way over my minutes, with bills around 100+/month.

Now I spoke to retentions and all I could get was:

$42
- 200 daytime outgoing
- unlim incoming
- 1000 eve/wknd 6pm-8am
- unlim R2R
- 100 Cdn Long Distance
+$10.00 Essential Value Pack
-$5.00 Credit- Value Pack
= 54.45 + tax

So for 12 bucks more I ended up with
- extra 100 daytime minutes
- 3 hours more on my eve/wknds
- added R2R
- added 100 Cdn Long Distance

No extension on my contract, and a month of completely unlimited calls for February.

I think its worth the 12 bucks more, and will prevent most of my huge overages now that I have R2R, longer evenings, and extra minutes. Just wish I could have gotten more than a $5.00 bill credit... but I think its decent considering I'm in a contract so they didn't have to care at all.

Any opinions?

[st7860]

remember that if it comes down to that, you can ask them to cancel your phone and see what they say. Even if the rep is dum dum and says "ok fine, your phone will be cancelled" , it is official rogers policy to only allow cancellations with 30 days notice. so you have plenty of time to change your mind.

[irenictiger]

Hey all,

I just got the Sony Ericsson W810i for an upgrade and got a pretty decent deal.

HUP Price: $175
CR rep took off an additional $100
$50 mail-in rebate
Total cost of phone: $25+taxes

Though I should mention that I had to call in a couple times to get this deal. I called in yesterday and said "Cancel Service" to the automated system which took me directly to Customer Relations. I told the girl I was looking for a HUP and she offered the W810 for $149-$50 mail-in rebate, so $99. I told her I would think about it. I called in today and this time I said "Add Features" to the automated system, which took me to Customer Service. I told the guy that I was looking to switch service providers because my contract was up and he transferred me to Customer Relations. The Relations Rep's name was Andy and he was pretty helpful and a lot more informative than the other girl. He informed that long time Rogers customer were eligible for extra instant rebates! He even offered the $100 off the SE K790! But since I have a better digicam I went with the W810. Pretty hot deal right now. Gonna call back again to see if I can score a high capacity memory card!

[bluedcfive]

called in August to get this:

$20/month
250 Wkday/UL nights&wkends starts @ 6pm
1000 LD mins

+ SAF & 911 fee

On top of this, I get 33% off the who called value pack and pay another $10/month for text

[weebg]

Gonna call back again to see if I can score a high capacity memory card!

You don't have to. The phone is still eligible for the memory promo. Just wait for the phone to arrive for your IMEI

http://www.shoprogers.com/promo/memory.asp

[Pookapotomus]

I recently activated a Rogers phone and this is my plan.

Mega Time 100 Weekday/1000 Eve/Weekend Plan
Call waiting, Call forwarding and Conferance Call
Additional Minute rate: 0,30$
Rogers 2 Rogers calling
Unlimited Incoming
50 Minutes bonus
Chat 'n Send Bonus,
Early Evening/Weekends Plan

Unlimited Calls and Messages for 3 months
3 year contract
37$ + 6$ CID for a total of 43$

I called trying to get a better plan but they wouldn't budge. They only offered me more minutes if I was willing to give them more money. They told me I could have 200 minutes instead with an additional 100 long distance minutes for an additional 6 dollars. They refused to waive any fees and even discovered that they had applied a credit once too many times on my first bill.

I guess I'm just not very articulate when it comes to negotiating. Do you guys have any advice? Any help would be appreciated. lol

[fantom]

i'm just wondering (for a friend) could any of these good deals be scored without agreeing on a contract, and going month-to-month...?

[cruzer24]

i'm just wondering (for a friend) could any of these good deals be scored without agreeing on a contract, and going month-to-month...?

(My friend) says not likely :lol:

[IceQue]

I called in for my friend today and he got

$25 a month

- 200 daytime minutes
- unlimited incoming
- free weekends/after 8pm
- caller id
- chat n save bonus

[bubble.tea]

I called in for my friend today and he got

$25 a month

- 200 daytime minutes
- unlimited incoming
- free weekends/after 8pm
- caller id
- chat n save bonus

I'm lost. He got...or You got?:D

[gaore]

I called in for my friend today and he got

$25 a month

- 200 daytime minutes
- unlimited incoming
- free weekends/after 8pm
- caller id
- chat n save bonus

1 year contract with Rogers or 2, 3 years ?

[Chin-Pang]

My wife came home with a Rogers deal for school teachers,

$23
200 minutes
unlimited evenings and weekends starting at 6
voicemail
call display
call forwarding
extra minutes only 18 cents
10 cent long distance in canada

And a v220 for free on a 3 year plan (and free case, headset, and car charger)

Pretty good deal. I called and asked, and they offered to give me the regular 25$ plan (evenings at 6pm) for only 20$! cool...

Anybody know if this plan is still available for teachers? Or has it been replaced by a new plan? Anybody have details? Thanks!

[VanDiep]

really. awww no one got the 25+ minutes without company code ~_~. which company code you need?

[felix]

I'm 15 months into a 3 year contract. My plan was this:

$25
- 100 daytime outgoing
- unlim. incoming
- 1000 eve/wknd 8pm-7am
+$10 Essential Value Pack
+$6.95 Sys. Acc. Fee
+$0.50 911 Fee
= 42.45 + tax

But I was going way over my minutes, with bills around 100+/month.

Now I spoke to retentions and all I could get was:

$42
- 200 daytime outgoing
- unlim incoming
- 1000 eve/wknd 6pm-8am
- unlim R2R
- 100 Cdn Long Distance
+$10.00 Essential Value Pack
-$5.00 Credit- Value Pack
= 54.45 + tax

So for 12 bucks more I ended up with
- extra 100 daytime minutes
- 3 hours more on my eve/wknds
- added R2R
- added 100 Cdn Long Distance

No extension on my contract, and a month of completely unlimited calls for February.

I think its worth the 12 bucks more, and will prevent most of my huge overages now that I have R2R, longer evenings, and extra minutes. Just wish I could have gotten more than a $5.00 bill credit... but I think its decent considering I'm in a contract so they didn't have to care at all.

Any opinions?
The $42 plan you have there is similar to what i have now which i got right after i signed up, I currently have 150 + 50 bonus daytime minutes w/ unlimited evenings after 6pm for $37 (was a new customer last March, got the free Moto ROKR with 3 year contract which was a good deal at the time). It's probably one of the worse plans posted on this thread (new customers under 6 months don't get much benefits), and i'm going to have to call in and try and getting a better deal soon ... which is why i'm reading this thread right now.

[IceQue]

I'm lost. He got...or You got?:D

They didnt extend my friends contact, but he still has a good two yrs left on his plan.
what he got of course! u already know the plan i have =)

I have 250 daytime mins
after 6pm/free wekds
Unlimited incoming
r2r
1000 r2r txt msgs
125 txt msgs
voice mail
caller id
150 cdn LD
after taxes its always 37.60ish a month

[bubble.tea]

They didnt extend my friends contact, but he still has a good two yrs left on his plan.
what he got of course! u already know the plan i have =)

I have 250 daytime mins
after 6pm/free wekds
Unlimited incoming
r2r
1000 r2r txt msgs
125 txt msgs
voice mail
caller id
150 cdn LD
after taxes its always 37.60ish a month

you bassssssssstid. had to flaunt that plan again huh?

bugger.

[Homer88]

Does anyone know what one can get with a CIBC company code? I'm currently on the 20/month plan with 200 Minutes, billing by the second, caller ID , 1/2 SAF and all that stuff but I don't have weekends/weeknights which is what's bothering me...

[bubble.tea]

Does anyone know what one can get with a CIBC company code? I'm currently on the 20/month plan with 200 Minutes, billing by the second, caller ID , 1/2 SAF and all that stuff but I don't have weekends/weeknights which is what's bothering me...

I'd go into a dealer and ask them to find out for you.

OR...

speak with a department at CIBC for your wireless representatives.

Good luck.

[HowEver]

You should call the Rogers corporate number. They're the service line that offers the corporate rebates, so they're the people the others would ask. They'll tell you what a CIBC MSD (multiple subscriber code) gets you.


Does anyone know what one can get with a CIBC company code? I'm currently on the 20/month plan with 200 Minutes, billing by the second, caller ID , 1/2 SAF and all that stuff but I don't have weekends/weeknights which is what's bothering me...

[jwei]

does anyone know if this will work for me even if i've been a pay as you go customer? can i just call CSR and tell them i want a "plan"? And also, does anyone know what HBC members get in terms of corporate plans? (The bay to be exactly) Thanks

[HowEver]

First, forget about using the PayGo line. You get a better deal as a new customer. This thread is about Rogers "retaining" customers with good deals. They can't retain you. But they can entice you with something new.

Second, call the corporate line and find out what kind of deal you get as an employee of HBC. Then let us know, if you like.


does anyone know if this will work for me even if i've been a pay as you go customer? can i just call CSR and tell them i want a "plan"? And also, does anyone know what HBC members get in terms of corporate plans? (The bay to be exactly) Thanks

[proj]

Is this good or not good at all?

$48.39
150/1000 Eve/Weekend Plan
Unlimited Incoming
Unlimited R2R
15% Better Choice Bundles
Monthly Plan Credit
$10 Communcation Plan
SAF + Tax

[mingbenmin]

Hi

Just wondering if anyone had any advice that could be helpful to me on this subject...here is my situation:

I've been on Rogers for almost 3 years now, just a few months left until it expires, and I have been on a very low usage plan (20$/month, 100wkday/wknight + 250 wkend) and I really would like a better plan. Sounds like the plans that you guys are getting from the retention dept. are much better deals and I would like to upgrade (preferably to the SE k790). I'm willing to renew for 3 years...I'm just wondering how I should go about this? Is it possible that I could get a better plan and the k790 (for free, if not cheaper than 249.99)?

thx

also...what number should I be calling?

[Diamond_Ace]

Is this good or not good at all?

$48.39
150/1000 Eve/Weekend Plan
Unlimited Incoming
Unlimited R2R
15% Better Choice Bundles
Monthly Plan Credit
$10 Communcation Plan
SAF + Tax

I'm going to have to say--Not really.

[HowEver]

Read the first post in this thread.

Hi

Just wondering if anyone had any advice that could be helpful to me on this subject...here is my situation:

I've been on Rogers for almost 3 years now, just a few months left until it expires, and I have been on a very low usage plan (20$/month, 100wkday/wknight + 250 wkend) and I really would like a better plan. Sounds like the plans that you guys are getting from the retention dept. are much better deals and I would like to upgrade (preferably to the SE k790). I'm willing to renew for 3 years...I'm just wondering how I should go about this? Is it possible that I could get a better plan and the k790 (for free, if not cheaper than 249.99)?

thx

also...what number should I be calling?

[HowEver]

I'm going to have to say--Not really.

Agreed, that plan is not a good deal at all.

[proj]

Wait, I made a mistake..

Is this good or not good at all?

$48.39 (e/t incl.)
250/1000 Eve/Weekend Plan
Unlimited Incoming
Unlimited R2R
15% Better Choice Bundles
Monthly Plan Credit
$10 Communcation Plan
SAF + Tax

[jwei]

editted

[HowEver]

250 is way better than the 150 you first quoted. But it's hard to tell. Can you spell out what each option costs you, and which are credited back? And what the bundle discount is? Remember too that the bundle discount not only relies on keeping all the other Rogers services on-going, but that they may claw some of it back if you have to cancel, say, internet, in a few months.

Plus having signed up for one means you just re-signed for all of them, for the duration.

I hate bundles, as you'll have gathered.


Wait, I made a mistake..

Is this good or not good at all?

$48.39 (e/t incl.)
250/1000 Eve/Weekend Plan
Unlimited Incoming
Unlimited R2R
15% Better Choice Bundles
Monthly Plan Credit
$10 Communcation Plan
SAF + Tax

[ShaTR]

Wait, I made a mistake..

Is this good or not good at all?

$48.39 (e/t incl.)
250/1000 Eve/Weekend Plan
Unlimited Incoming
Unlimited R2R
15% Better Choice Bundles
Monthly Plan Credit
$10 Communcation Plan
SAF + Tax

i would have to say yes its decent.

you probably could have gotten another $5 credit depending on how long you've been with rogers and how well you negotiate, but all in all, its quite decent. another $5 credit would have made it very nice, but wutever. enjoy it!

[secretsg]

First Call.

$25 a month - 2 yr contract
200 daytime.
Unlimited evening/weekend 6pm
Unlimited Incoming $10 - $10 credit
Call display $6 - $6 credit
Unlimited Text + Basic Voice mail $6
6 month Unlimited Local calling.
100 LD anywhere Canada.

Got a Sony Ericsson W810i for $149. No admin fee. Have no use for it but since the deal is based on a two year plan might as well get the discounted phone.

3 yr contract it would be the same but with 250 daytime min and $99 on the
W810i.

Forgot to ask them about corporate plan but I will call them back before the new plan comes into effect.
Been with Rogers since 2002 and I'm on Tier IV.

[MizTEcK]

15 + SAF + taxes

250
8pm unlimited
R2R
CID

[mark001]

this is completely stupiddd. im 17 and i have to be 18 and over to signup onto a monthly plan. is there any way i can find a loophole for this or possible another company that doesnt care?


It's cause they don't think you're reliable when it comes to paying for the bills. They are a lot more forgiving if you wave a credit card in their face.

[equalizr]

its been hard following this thread since its over 500 pages long. I think it needs another thread started and maybe this one closed.:confused:

[jwei]

15 + SAF + taxes

250
8pm unlimited
R2R
CID

that is god like, if only it were early eveningsss

yeah, stupid credit cards *sigh* i mine as well sign a 1 year contract for pay as you go for now:rolleyes:

[eliteblaze]

no it's cuz the contrast is non binding.
credit history is seperate and even when you just turn 18 it's probably not all that great

It's cause they don't think you're reliable when it comes to paying for the bills. They are a lot more forgiving if you wave a credit card in their face.

[DealMakerLoverBreaker]

15 + SAF + taxes

250
8pm unlimited
R2R
CID

This is almost the same as what I got except instead of R2R which is really good in your plan I got 100 LD instead and a free Nokia 6103 with bluetooth headset. I think we both did very well.

[najibs]

Is it possible to get per second billing with these plans?

[DealMakerLoverBreaker]

Is it possible to get per second billing with these plans?

I don't believe Rogers normally offers per second billing but some lucky people in this thread claim to be getting it.

[red_red]

15 + SAF + taxes

250
8pm unlimited
R2R
CID

How did you end up with such a nice plan ??

[HowEver]

No, but it's available for qualifying customers with some corporate deals.

Is it possible to get per second billing with these plans?

[harry420]

anyone know if you can still get 810wi for 0 bucks from pacific mall?

[a_y3n]

I called in for my friend today and he got

$25 a month

- 200 daytime minutes
- unlimited incoming
- free weekends/after 8pm
- caller id
- chat n save bonus

Hi, I'd like to know how you got this plan? I called them and they told me they don't have this plan. I've been with them for 3 years now and recently got a cell phone plan for my brother. They don't even seem to have a plan with free incoming calls and caller ID! Please help me out! Thanks.

P.S.
I currently have a $20 cell phone plan with Rogers:
250 daytime min
free evening (after 8) and weekends
caller id
** I couldn't get any plan close to this for an additional cell phone plan! I don't mind paying $25/month for a good plan. If there is anyone that could help me with this situation and help me find a better plan, I would deeply appreciate it!

[proj]

200 Daytime
1000 Eve/Weekends after 9PM
Unlimited Incoming
100LD in Canada

$25.50 before SAF, 911, and Tax.

Getting shafted or what?

[xeodragon]

200 Daytime
1000 Eve/Weekends after 9PM
Unlimited Incoming
100LD in Canada

$25.50 before SAF, 911, and Tax.

Getting shafted or what?

ur definitely not getting shafted because ur alrdy getting a better plan than normal rogers customers...

decent plan overall but not as good as the other ones.

[jwei]

can anyone hook up a coporate code? just looking for anyone that has unlimited early evenings+weekends and a couple daytime minutes. ur help will be appreciated! thanks

[st7860]

can anyone hook up a coporate code? just looking for anyone that has unlimited early evenings+weekends and a couple daytime minutes. ur help will be appreciated! thanks

go here, they are rogers experts.

http://www.howardforums.com

[HowEver]

Are you serious?

The experts on HowardForums are not going to "hook up" a customer who does not qualify for a particular corporate code.

This qualifies as the bad idea of the year, and it's January.

go here, they are rogers experts.

http://www.howardforums.com

[MizTEcK]

dealers on hofo are too stuck up, dont like it there

[yodi]

I was offered 74.99 at first for 3 years. But there is a dealer offering this for $0. I heard it on the radio. The Chinese one.. 88.9FM. So I told the rep and she said hold on, let me check. She came back and said// "Alright.. i can give it to you for $0." That's all


Check this out. http://howardforums.com/showthread.php?t=1074102

:arrowu:

awesome, i did the same thing, it was great
mines post # 126

http://www.howardforums.com/showthread.php?t=940994&page=9&pp=15

[DealMakerLoverBreaker]

200 Daytime
1000 Eve/Weekends after 9PM
Unlimited Incoming
100LD in Canada

$25.50 before SAF, 911, and Tax.

Getting shafted or what?

If your a new customer that ain't bad, but if you've been with them for a while you can definately do better.

[freddyprinze]

I have a deal for $33.50 that includes free voicemail, call display, 250 daytime and unlimited after 6pm and weekends, SAF, 911, all taxes in. I am happy with this but it would be nice to have long distance.

Rogers agreed to give me this rate for a year and my year is expiring on Feb 15th. Does anyone know whether they will offer me another year at this price or a sweeter deal(with some LD minutes)? I'd be happy with the same deal though.

I have been with Rogers wireless for 2.5 years and have internet and cable with them for 6 years--my total Rogers bill is approx. $175/month.


Thanks!

[DealMakerLoverBreaker]

I have a deal for $33.50 that includes free voicemail, call display, 250 daytime and unlimited after 6pm and weekends, SAF, 911, all taxes in. I am happy with this but it would be nice to have long distance.

Rogers agreed to give me this rate for a year and my year is expiring on Feb 15th. Does anyone know whether they will offer me another year at this price or a sweeter deal(with some LD minutes)? I'd be happy with the same deal though.

I have been with Rogers wireless for 2.5 years and have internet and cable with them for 6 years--my total Rogers bill is approx. $175/month.


Thanks!

If you talk to customer relations/retentions you should be able to easily slash $10 off your monthly plan price and likely add some LD too.

For $25 many people in this forum are getting...

250 daytime
Unlimited eve/wkend
Unlimited incoming
free CID and Vmail
100-1000 Cdn LD

somtimes requires calling in a few times and/or threatening to cancel but read the posts to see what others are getting yourself. Goodluck!

I reduced my costs by $25 and got a way better plan thanks to advice in this forum. Thanks OP!

[freddyprinze]

If you talk to customer relations/retentions you should be able to easily slash $10 off your monthly plan price and likely add some LD too.

For $25 many people in this forum are getting...

250 daytime
Unlimited eve/wkend
Unlimited incoming
free CID and Vmail
100-1000 Cdn LD

somtimes requires calling in a few times and/or threatening to cancel but read the posts to see what others are getting yourself. Goodluck!

I reduced my costs by $25 and got a way better plan thanks to advice in this forum. Thanks OP!

I'll give it a try although I don't want to threaten to quit Rogers as I don't have any intention to do so and I like to back up my words with action! I'll try the non-threat approach and see how it goes.

[tokajim]

25 + SAF + Taxes is more than the 33.xx he's paying. If you got all that for 33.xx you're doing better than 80% of the people in this thread. The only thing you could ask is for them to throw in 100 LD minutes and to extend your deal.

[HowEver]

Your deal doesn't "expire" because the contract is up.

You keep on getting it, it just isn't a contract (that you would need to get out of) anymore. You go "month-to-month."

So if you're happy, no change is required. Nothing says you can't call in about the "sweetener" you mentioned though. But there is no requirement that you re-sign.


I have a deal for $33.50 that includes free voicemail, call display, 250 daytime and unlimited after 6pm and weekends, SAF, 911, all taxes in. I am happy with this but it would be nice to have long distance.

Rogers agreed to give me this rate for a year and my year is expiring on Feb 15th. Does anyone know whether they will offer me another year at this price or a sweeter deal(with some LD minutes)? I'd be happy with the same deal though.

I have been with Rogers wireless for 2.5 years and have internet and cable with them for 6 years--my total Rogers bill is approx. $175/month.


Thanks!

[tokajim]

Your deal doesn't "expire" because the contract is up.

You keep on getting it, it just isn't a contract (that you would need to get out of) anymore. You go "month-to-month."

So if you're happy, no change is required. Nothing says you can't call in about the "sweetener" you mentioned though. But there is no requirement that you re-sign.

that's not really true. a lot of the credits that are applied, including stuff like free r2r are usually only applied for the duration of the contract. so you do have to call in to 'renew' your plan otherwise you may be charged for them. or you might just pay more in general because your monthly plan credits has expired.

i know personally that for the 4 lines i called in about, every time the rep has said ok 'i'll just apply that credit for the duration of the contract'. and if you look at your plan details online there will be a credit expiry date.

[DealMakerLoverBreaker]

25 + SAF + Taxes is more than the 33.xx he's paying. If you got all that for 33.xx you're doing better than 80% of the people in this thread. The only thing you could ask is for them to throw in 100 LD minutes and to extend your deal.

Ah your right, i didn't notice that his quote incl those things. I still say he should try for a better price though since I got mine for $15+SAF+tax. Mine didn't incl free voicemail but I did get 100 free cdn LD.

[Mad.Whack]

Ah your right, i didn't notice that his quote incl those things. I still say he should try for a better price though since I got mine for $15+SAF+tax. Mine didn't incl free voicemail but I did get 100 free cdn LD.

It is a lot harder to get free voicemail then 100LD minutes. The LD minutes is a free feature whereas Voicemail cost 6$.

Anyways its been a long time since I posted my plan, haven't changed much, just added 125 text messages.

275 wd min
UL we/wk @ 6pm
UL R2R
CI + VM
125 text messaging
100 LD min

20$ + SAF/911 + Tax
DO NOT PM ME ABOUT MY PLAN, EVERYTHING YOU NEED TO KNOW IS ON POST #1

I'm impressed how people are now able to get Unlimited Incoming on the rentention plan. Or is it a modified UI plan? Either way im happy with my plan.

[xeodragon]

that's a wicked plan, similar to mine :)

It is a lot harder to get free voicemail then 100LD minutes. The LD minutes is a free feature whereas Voicemail cost 6$.

Anyways its been a long time since I posted my plan, haven't changed much, just added 125 text messages.

275 wd min
UL we/wk @ 6pm
UL R2R
CI + VM
125 text messaging
100 LD min

20$ + SAF/911 + Tax

I'm impressed how people are now able to get Unlimited Incoming on the rentention plan? Or is it a modified UI plan? Either way im happy with my plan.

[bubble.tea]

.......
DO NOT PM ME ABOUT MY PLAN, EVERYTHING YOU NEED TO KNOW IS ON POST #1............

lol....so funny.

[HowEver]

Sure, if you say so. My plan "expired" in 2003, my credits remain. Most others I know do as well.

So despite being told credits will expire, it's a different thing if they do. And if they do, you can call and ask that the credits be re-instated, without signing up for a new contract. Just pay attention to the timing.

that's not really true. a lot of the credits that are applied, including stuff like free r2r are usually only applied for the duration of the contract. so you do have to call in to 'renew' your plan otherwise you may be charged for them. or you might just pay more in general because your monthly plan credits has expired.

i know personally that for the 4 lines i called in about, every time the rep has said ok 'i'll just apply that credit for the duration of the contract'. and if you look at your plan details online there will be a credit expiry date.

[bubble.tea]

Sure, if you say so. My plan "expired" in 2003, my credits remain. Most others I know do as well.

So despite being told credits will expire, it's a different thing if they do. And if they do, you can call and ask that the credits be re-instated, without signing up for a new contract. Just pay attention to the timing.

Verrrrrrrry interesting. Never thought about this....of course nothing has ever expired on me....YET!http://img.photobucket.com/albums/v283/petawawa/smilies/lolup.gif

[tokajim]

yep i do say so, so you had this retention plan in 2000 and it expired in 2003, and you've kept the credits until now for 4 years. most others you know did too. why, of course!

[Shaynelle]

My (rogers) contract is up in November and I find I use my home phone so often my cell plan isn't worth it. I'm going to downgrade my plan until my contract is up, but for someone who only uses their cell to call boyfriend occasionally or just to have in case of emergency, am I better off going pay per? I don't need voice mail caller id or anything like that.

Shaynelle

[felix]

Is it better to call now for a HUP/renewal or wait till after the new number portability rule on Feb 1st?

[TRK9]

Is it better to call now for a HUP/renewal or wait till after the new number portability rule on Feb 1st?

That would be March 14th, not Feb 1st.

[Mad.Whack]

Is it better to call now for a HUP/renewal or wait till after the new number portability rule on Feb 1st?

Renew before FEB 1st (ESPECIALLY if you want to change your plan).
HUP after March 14th.

[wfeddern]

Why do you say wait for the HUP? Been debating myself whether to try for a HUP this week to get an 810 with the 4GB card, or wait, possibly till the fall depending on how reviews on the new iphones look.

If I am on a family plan, with 2 phones, will I only be able to get a deal on the HUP for one phone, or have people been able to do both at the same time and get a good price on both upgrades?

I am a little over 1 1/2 years into a 3-year contract now, and pay about $100 a month total for both phones (have on a plan with 600 shared daytime minutes).

Renew before FEB 1st (ESPECIALLY if you want to change your plan).
HUP after March 14th.

[Mad.Whack]

I would say wait to HUP because chances are they're will be better deals on phones as NP comes closer. Maybe not but you might regret not waitting 1.5 months.

As for the plan, you can always change it whenever you want. But I recomend doing it before Feb 1st because contract termination fees will be increasing.
Currently: Max 200$
Starting Feb1: Min 100$ - Max 400$

[st7860]

here's a stack of cityfidos for sale if you want something that gives more minutes than the classic $20 retention plan.

http://www.buysell.com/search/resultsVR2.aspx?r=9&i=595&id=752&pg=2&rd=false&rw=true

CITY FIDO $40/mo unlimited in/out calls, no access fees, take over my (604) number instead of (778) $1000. Tel: 604‑779‑2822 >> See Details
$1,000
CITY FIDO, $40/MONTH UNLIMITED incoming and outgoing calls. Brand new 3 year contract starting Feb 2007-Feb 2010. 2 Brand new phones, Motorola PEBL unopened, Sony Ericsson k510a, combined value of phones $600. Will sell plan and phones seperately. $1,500.00. obo. Vancouver. Tel: 778-895-1969
Tel: 778‑895‑1969 >> See Details
$1,500
CITY Fido, its $45 monthly unlimited airtime, $500 obo. Tel: 604‑722‑0667 >> See Details
$45
CITY Fido, its $45 monthly unlimited airtime, $500 obo. Tel: 604‑722‑0667 >> See Details
$45
CITY Fido, its $45 monthly unlimited airtime, $500 obo. Tel: 604‑722‑0667 >> See Details
$45
CITY FIDO 45 paramount ultd calling, incoming & outgoing, no syst access fee $550 firm. Tel: 604‑767‑7140 >> See Details
$550
CITY Fido business plan, unltd, w or w/o new ph, no contract $700 obo. Tel: 778‑858‑9932 >> See Details
$700
CITY Fido contract, renewed brand new as of Jan 1st/07, 2 yr City Fido contract, unltd calling, $40/mo $1,000. Tel: 778‑836‑6970 >> See Details
$1,000
CITY Fido contract for sale, unltd incoming & outgoing calls, day or night, only $45/mo $600 no ph incl. Pls do not call aft 9pm Tel: 604‑725‑2244 >> See Details
$600
CITY FIDO ultd plan, incl syst access fee, guaranteed for life, ultd incoming/outgoing, w optional ultd long distance across Canada for $1000. Tel: 778‑829‑7044 >> See Details
$1,000
CITY Fido 2003 unlimited, unristricted $40 no syst fee $799; Sony ericson Z 710, new $250 ; Nokia chargers $3; headset $2; analog module $2; (S. Vanc); older chargers, antennas new batts, unwrapped faceplates, cases etc $1-9; iPod cases $3-$9. Tel: 604‑716‑0266 >> See Details

[Acuratl]

i called in, and asked them what deals they had going, the CSR dropped 15% off my bill for one year :s, haha

[DealMakerLoverBreaker]

Slightly off topic but when I got my new phone it came with a new sim card that I don't really need since i just plugged my old one into the new phone. Is there any reason to keep the new card or is it possible to sell these things??? Thanks!

[Haz]

Slightly off topic but when I got my new phone it came with a new sim card that I don't really need since i just plugged my old one into the new phone. Is there any reason to keep the new card or is it possible to sell these things??? Thanks!

You can sell them. I needed to buy one after losing mine during a heated "debate". :lol:

[bubble.tea]

Slightly off topic but when I got my new phone it came with a new sim card that I don't really need since i just plugged my old one into the new phone. Is there any reason to keep the new card or is it possible to sell these things??? Thanks!

any client really doesn't need more than ONE back-up sim card. If you already have 1 back-up....AS LONG as this one is not registered to your account...or anybody elses for that matter...yes you can give it away to a friend in need, or sell them. Stores will charge up to 25 for a sim card., whereas in the buy and sells they go for as low as $9.50 shipped lolz.

To verify: Call into a cust svcs, and ask them to verify if a sim card can be used on a new account. Read to them the sim card number, and they'll tell you. It's an instantaneous check. Yes/No.

:)

st7860....that is one hilarious print-out. Why praytell are you doing that when you KNOW you can't even take these over anymore lmao. the deadline is now? or in Feb-though?

[Haz]

One of my contracts have expired so I decided to call in to see what I could get in terms of HUP. This line was and still is in Roger's system as a corporate account since 2001 (though I'm on one of these retention plans now) and I was told my eligibility only nets me $50 off. I'm looking at getting a W810i so 3 year term would mean $149.99 + $35 admin fee.

I've talked to CS, CR, Corp HUP and they kept saying that's all they can do with my company code. Are they more strict with corp lines?

Now, since I'm not on a corp plan and I pay for this account myself, can I ask them to make it into a regular line and get a better HUP?

[DealMakerLoverBreaker]

any client really doesn't need more than ONE back-up sim card. If you already have 1 back-up....AS LONG as this one is not registered to your account...or anybody elses for that matter...yes you can give it away to a friend in need, or sell them. Stores will charge up to 25 for a sim card., whereas in the buy and sells they go for as low as $9.50 shipped lolz.

To verify: Call into a cust svcs, and ask them to verify if a sim card can be used on a new account. Read to them the sim card number, and they'll tell you. It's an instantaneous check. Yes/No.

:)

st7860....that is one hilarious print-out. Why praytell are you doing that when you KNOW you can't even take these over anymore lmao. the deadline is now? or in Feb-though?


Thanks for the infor BubbleTea and Haz! Since I only have one extra right now I'll hang onto it just in case and wait tell my next HUP to sell.

[DealMakerLoverBreaker]

You can sell them. I needed to buy one after losing mine during a heated "debate". :lol:

Thanks. I hope you at least won the debate :)

[illogic]

Called retentions last night and got the following plan:

250 daytime, unlimited wkend/even (6pm)
Call display
100 LD

$25 + SAF + tax

[tokajim]

One of my contracts have expired so I decided to call in to see what I could get in terms of HUP. This line was and still is in Roger's system as a corporate account since 2001 (though I'm on one of these retention plans now) and I was told my eligibility only nets me $50 off. I'm looking at getting a W810i so 3 year term would mean $149.99 + $35 admin fee.

I've talked to CS, CR, Corp HUP and they kept saying that's all they can do with my company code. Are they more strict with corp lines?

Now, since I'm not on a corp plan and I pay for this account myself, can I ask them to make it into a regular line and get a better HUP?

hey there,

i'm not sure how to deal with the 'corporate' aspect of your contract. maybe just get a regular retention's plan then. you should get a much better pricing than what you've been offered. especially if your contract is up and/or you haven't upgraded in a while.

the least i've been offered is 150 without the fees for all 4 lines i've dealt with. on one line, i wasn't eligible for a HUP at all and they said they could give me the phone for 150 just a relations price without it affecting my HUP eligibility. that's probably all just bs but i did get the phone for 99 on two lines and 150 on that one. not the best prices, some people here have gotten the phone for even cheaper. i would definitely hold out and try retentions again if i were you, because you're not even under a contract.

[Haz]

hey there,

i'm not sure how to deal with the 'corporate' aspect of your contract. maybe just get a regular retention's plan then. you should get a much better pricing than what you've been offered. especially if your contract is up and/or you haven't upgraded in a while.

the least i've been offered is 150 without the fees for all 4 lines i've dealt with. on one line, i wasn't eligible for a HUP at all and they said they could give me the phone for 150 just a relations price without it affecting my HUP eligibility. that's probably all just bs but i did get the phone for 99 on two lines and 150 on that one. not the best prices, some people here have gotten the phone for even cheaper. i would definitely hold out and try retentions again if i were you, because you're not even under a contract.Thanks for the tip. I think I'm gonna wait till February 1st as there's a price drop on the W810i and memory promo extension (Source (http://www.howardforums.com/showthread.php?t=1096134)). I think $99 is acceptable for the phone and I don't see myself dropping Rogers so the new ECF thing isn't an issue to me.

[najibs]

My fiancee needed a new phone, after cancelling with Bell 3 weeks ago, because her past 3 bills had been around $250/month! She called Bell 3 months ago to get a long distance plan, and all that did was take her bill from around $150 to $250. And after the first $250 bill, they simply told her to use her phone less, and didn't even want to bother help her pick out a new plan. What a bunch of crooks...They lose business from us and they get a por word spread about them.

Anyways, I called Rogers today and told them I had my cable, wireless, and internet service with them and I needed a good, special plan for my chick, and that I didn't want the regular plans offered to most people. First CSR sucked and offered me the same stuff as any regular Rogers store, so I made the call quick and told him he wasn't good enough.

Second rep was a nice girl, and gave me a great deal, I think:

Samsung D807 (yes, my fiancee wanted that one) for $29, after $50 MIR.

And the plan for $30/month was:

350 Daytime
Unlimited Rogers 2 Rogers
Unlimited Incoming
Unlimited Evenings & Weekends (starts @ 6pm)

+$10/month for caller ID, VM and 100 text messages to send, unlimited incoming texts.

She even gave 3 months of unlimited local calling, and waived the $35 activation fee. I'm a happy camper.

Bell can rot in hell :twisted:

[hooky]

One of my contracts have expired so I decided to call in to see what I could get in terms of HUP. This line was and still is in Roger's system as a corporate account since 2001 (though I'm on one of these retention plans now) and I was told my eligibility only nets me $50 off. I'm looking at getting a W810i so 3 year term would mean $149.99 + $35 admin fee.

I've talked to CS, CR, Corp HUP and they kept saying that's all they can do with my company code. Are they more strict with corp lines?

Now, since I'm not on a corp plan and I pay for this account myself, can I ask them to make it into a regular line and get a better HUP?

You can ask to have them remove the corporate code. What you end up with on a deal on a phone, I'm not sure. I have a corporate code on my line and I was able to get the Sony 810 for $99 with no admin fee on a 3 year plan. Retentions gave me the credit for the admin fee before being forwarded to the corporate hardware upgrade dept.

[ShaTR]

I still don't understand how the early terminiation will work.

currently it was $20 per month remaining on contract up to a maximum of $200

So now, it'll be $100 even if you have 1 month remaining on your contract??? will it still be $20 per month assuming you have over 5 months and under 20 months remaining????

[bubble.tea]

...Bell can rot in hell :twisted:

Bravo douche-bag!!!:D

However you forgot one thing. Call back, and ask outright-don't play dumb-ask for the 1000LD minutes for $5, JUST SAY you "forgot to ask about it initially, but really need it for blah blah blah reasons". That'll FURTHER drop you and your (soon to be ;) ) wifey's bill UMSAYYYYINNNNNNNNNNN????http://img.photobucket.com/albums/v283/petawawa/smilies/sm_evil.gif

[Chopz]

My fiancee needed a new phone, after cancelling with Bell 3 weeks ago, because her past 3 bills had been around $250/month! She called Bell 3 months ago to get a long distance plan, and all that did was take her bill from around $150 to $250. And after the first $250 bill, they simply told her to use her phone less, and didn't even want to bother help her pick out a new plan. What a bunch of crooks...They lose business from us and they get a por word spread about them.

Anyways, I called Rogers today and told them I had my cable, wireless, and internet service with them and I needed a good, special plan for my chick, and that I didn't want the regular plans offered to most people. First CSR sucked and offered me the same stuff as any regular Rogers store, so I made the call quick and told him he wasn't good enough.

Second rep was a nice girl, and gave me a great deal, I think:

Samsung D807 (yes, my fiancee wanted that one) for $29, after $50 MIR.

And the plan for $30/month was:

350 Daytime
Unlimited Rogers 2 Rogers
Unlimited Incoming
Unlimited Evenings & Weekends (starts @ 6pm)

+$10/month for caller ID, VM and 100 text messages to send, unlimited incoming texts.

She even gave 3 months of unlimited local calling, and waived the $35 activation fee. I'm a happy camper.

Bell can rot in hell :twisted:

Sweet plan. Good job man.

[irenictiger]

If anyone is looking to get the SE W810i, it's on for $25 at The Source, with a 3 year contract, and after instant rebates.

If you're looking for an HUP, then it all depends on the Customer Relations Rep. They told me I was eligible for an instant $100 off the phone because I've been with Rogers since 2001.

My suggestion is, call in, talk to the Customer Service Rep and mention that you'd like to cancel your service so they direct you to Customer Relations (Retentions). Talk to the Customer Relations Rep (and be really nice with them!!!) and find out what kind of deal you can get for an HUP if you decide to remain with Rogers (more often than not they'll offer you at least something that sounds decent). If you don't like the deal then say you'll think about it and call back the following day. You could also mention that The Source is selling the W810i for $25 on a 3 year term. They may match it.

I had to call in 3 times before I got a decent deal from the Relations Rep.

Also, the 4 GB Memory promo ends January 31st or while supplies last. I filled out mine online this week and am playing the waiting game now to see if they have any left to send. They said 1-2 weeks for delivery so about a week to go now.

[najibs]

Bravo douche-bag!!!:D

However you forgot one thing. Call back, and ask outright-don't play dumb-ask for the 1000LD minutes for $5, JUST SAY you "forgot to ask about it initially, but really need it for blah blah blah reasons". That'll FURTHER drop you and your (soon to be ;) ) wifey's bill UMSAYYYYINNNNNNNNNNN????http://img.photobucket.com/albums/v283/petawawa/smilies/sm_evil.gif

I asked if she had the LD plan I heard was available for $10 for an extra 1000 LD minutes, and she said that she wasn't aware of it...hmmmm...wht to do now?

[Firestorm]

here's a stack of cityfidos for sale if you want something that gives more minutes than the classic $20 retention plan.

http://www.buysell.com/search/resultsVR2.aspx?r=9&i=595&id=752&pg=2&rd=false&rw=true

CITY FIDO $40/mo unlimited in/out calls, no access fees, take over my (604) number instead of (778) $1000. Tel: 604‑779‑2822 >> See Details
$1,000
CITY FIDO, $40/MONTH UNLIMITED incoming and outgoing calls. Brand new 3 year contract starting Feb 2007-Feb 2010. 2 Brand new phones, Motorola PEBL unopened, Sony Ericsson k510a, combined value of phones $600. Will sell plan and phones seperately. $1,500.00. obo. Vancouver. Tel: 778-895-1969
Tel: 778‑895‑1969 >> See Details
$1,500
CITY Fido, its $45 monthly unlimited airtime, $500 obo. Tel: 604‑722‑0667 >> See Details
$45
CITY Fido, its $45 monthly unlimited airtime, $500 obo. Tel: 604‑722‑0667 >> See Details
$45
CITY Fido, its $45 monthly unlimited airtime, $500 obo. Tel: 604‑722‑0667 >> See Details
$45
CITY FIDO 45 paramount ultd calling, incoming & outgoing, no syst access fee $550 firm. Tel: 604‑767‑7140 >> See Details
$550
CITY Fido business plan, unltd, w or w/o new ph, no contract $700 obo. Tel: 778‑858‑9932 >> See Details
$700
CITY Fido contract, renewed brand new as of Jan 1st/07, 2 yr City Fido contract, unltd calling, $40/mo $1,000. Tel: 778‑836‑6970 >> See Details
$1,000
CITY Fido contract for sale, unltd incoming & outgoing calls, day or night, only $45/mo $600 no ph incl. Pls do not call aft 9pm Tel: 604‑725‑2244 >> See Details
$600
CITY FIDO ultd plan, incl syst access fee, guaranteed for life, ultd incoming/outgoing, w optional ultd long distance across Canada for $1000. Tel: 778‑829‑7044 >> See Details
$1,000
CITY Fido 2003 unlimited, unristricted $40 no syst fee $799; Sony ericson Z 710, new $250 ; Nokia chargers $3; headset $2; analog module $2; (S. Vanc); older chargers, antennas new batts, unwrapped faceplates, cases etc $1-9; iPod cases $3-$9. Tel: 604‑716‑0266 >> See Details

DO NOT BUY CITY FIDO. FIDO IS NOT ALLOWING PLAN TRANSFERS ANYMORE. BUYING WILL NOT WORK

That was effective as of January 17th I believe.

[JayWang]

I have this corp plan...are there better plans out there now?

$23

200 mins
free eve/wkd after 6pm
free VM and CID.

can I still call and get free Rogers to Rogers and maybe some free text msgs?



I also have this plan. It's the Ontario Health Care Services Corporate plan (aka nurses plan).

I want to get some LD and maybe TXT, R2R, Free Incoming... I'm greedy :)

I've tried a couple of times before in the summer and the CSR's would not budge at all. They were saying stuff like "oh you already have the best plan available" or "we cannot add that feature to this corporate code" etc ec.

Anyone have success getting upgrades on this plan?

[yodi]

so i called in today and this is what i got:

250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
unlimited incoming calls
for $30.00 plus tax

in december i got the W810i for free plus 3 months chat 'n' send bonus

not bad...

[tjuzer]

so i called in today and this is what i got:

250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
unlimited incoming calls
for $30.00 plus tax

in december i got the W810i for free plus 3 months chat 'n' send bonus

not bad...

Are you in contract how long before?

[a_y3n]

so i called in today and this is what i got:

250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
unlimited incoming calls
for $30.00 plus tax

in december i got the W810i for free plus 3 months chat 'n' send bonus

not bad...

I called Rogers about this plan and they told me its kinda like a retention plan....

I envy you guys.. how in the world do guys get such great plans? I have no such luck calling in :(

[butter]

I called Rogers about this plan and they told me its kinda like a retention plan....

I envy you guys.. how in the world do guys get such great plans? I have no such luck calling in :(I think it also depends on the type of customer you are in their mind:

Do you use your phone a lot...
Do you tend to go over the alloted usage for your plan...
Do you hardware upgrade with them constantly...
Do you tend to get free phones or expensive ones...

[yodi]

Are you in contract how long before?

I have been with rogers since dec 05,
here are the phones i have had so far
started the the V3 (2yr) 99
april 2006 W600i (2yr) 50
october 2006 V360 (2yr) 35
december 2006 W810i (3yr) free
also the sweet plan that i have,
if i were to cancel it would only be 200.00 for me,
the next phone im going to get is the iphone when it comes to rogers

my friends are always getting me to call in and talk to csr for them to get them phones and good plans,

[yodi]

I called Rogers about this plan and they told me its kinda like a retention plan....

I envy you guys.. how in the world do guys get such great plans? I have no such luck calling in :(

yeah its a retention plan 2X over , lol
my friends tell me its because i talk them in to what i want and i control the conversation, lol

[Blue_Thunder13]

so i called in today and this is what i got:

250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
unlimited incoming calls
for $30.00 plus tax

in december i got the W810i for free plus 3 months chat 'n' send bonus

not bad...


wow just out of curiousity how many times/how many diffrent reps did u have to negotiate to get that plan

[Vickel]

I would like to say thanks again to everyone on this thread, all your information was really helpful

I ended up getting (Basic Rentention plan)

$20/month + SAF + Tax
250 daytime minutes
25 anytime minutes
Caller ID
Unlimited evenings and weekends at 6
Unlimited Rogers to Rogers
100 LD minutes

didnt upgrade phone yet, nothing I like from rogers

now all I need is a few text messages and im set
If anyone has any advice on getting free text messages, let me know

[VanDiep]

I signed up for a 3 year contract and i just recieved my plan outline for my renew contract and i did'nt see unlimited local calling and text,video messageing for 3 months and 125 text messaging as well is it suppose to not turn up. or are they screwing with me. cause i know LD minutes does not show up on you phone bill. are these suppose to show up?

[VanDiep]

did youg et the 25+ with a company code. and i thought rogers to rogers calling is only offer on 25 dollar plan

[IceQue]

I would like to say thanks again to everyone on this thread, all your information was really helpful

I ended up getting (Basic Rentention plan)

$20/month + SAF + Tax
250 daytime minutes
25 anytime minutes
Caller ID
Unlimited evenings and weekends at 6
Unlimited Rogers to Rogers
100 LD minutes

didnt upgrade phone yet, nothing I like from rogers

now all I need is a few text messages and im set
If anyone has any advice on getting free text messages, let me know

good plan! most people have been paying $25 for that!...u should have argued for voicemail too! :razz:

[bubble.tea]

good plan! most people have been paying $25 for that!...u should have argued for voicemail too! :razz:

lol...not argued....NEGOTIATED.

Or like us Pros.....we "use the Force".

[bubble.tea]

DO NOT BUY CITY FIDO. FIDO IS NOT ALLOWING PLAN TRANSFERS ANYMORE. BUYING WILL NOT WORK

That was effective as of January 17th I believe.
Well..I mean..you can TRY to transfer it. But it'll flop fa sho.

I asked if she had the LD plan I heard was available for $10 for an extra 1000 LD minutes, and she said that she wasn't aware of it...hmmmm...wht to do now?

lol...so as generous as the rep was....she was a DITZ :D . Who ever told you it was $10??? I holla'd athcya on msn newayz. PEACE!

CANADA ANYTIME OPTION baby!!!!!

[biggunstwo]

good plan! most people have been paying $25 for that!...u should have argued for voicemail too! :razz:

maybe for $25, but not $20

[tnthunder]

wow, 1st CSR wasn't helpful but 2nd one transfered me to retentions.

1st call - called and said 'cancel phone'. I told him i wasn't satisfied w/ my current plan of 100/1000 eve/weekend @8pm and 100minute daytime. Mentioned friends got the 250min daytime etc plans. Was counter offered with:
250min anytime
unlimited eve/weekend starting @ 6pm
+$10 for the essential pack(vmail, caller id)
R2R for +$5 but credit back.
for total of $42.45 before tax, with tax = $47.97 which was roughly the same as what I'm paying right now...better deal but same price

I said let me think about it and he said he would enter into the system so when I call back it would there....I was thinking...man I'm screwed. I knew he wouldn't budge as he seemed rushed and not really into helping, I said I'd call back and thanked him for his time

I wait a few hours and read some more RFD and other Telus/Bell sites for price plans... so this time I call back on the same day, this time instead of saying 'cancel phone' I said, 'add features' and then 'i want something else'.

I get transfered to CSR, who she was helpful in listening to me mention about wanting to renew yet hearing about friends getting better deals and saying to her...'you know what i mean about paying the same price, yet getting less' and she promptly transferred me to Retentions CSR who she said had powers to override as she couldn't do it.

I speak to the Rentions CSR and did the same ideas of this and bonus offers etc and was offered something, I did a little more haggling and got a few more freebies.

Ended up with this:

250 wkday minutes
unlimited eve/wkend @ 6pm
R to R for +$5 credit back -$5
Vmail, Caller id, 125txt msg +$10 credit -$10
3months unlimited calling
3yr renewal
free Motorola V360 (yeah, I coulda paid but since it was free it was worth it as I already have a Nokia 6820 & 6631 sitting around)

all for $36.66 including taxes. Woohoo, saved $11.31 per month x 3years = $407.16 over the period.

i tried to get the 6.95 waived and asked to get the 50min daytime bonus but didn't get too far, overall I'm much happier now as my previous bills cost me more as i tended to use more daytime minutes (avg 200-250, so this works much better than the old 100min plan)

good luck all.

thank you for your post

i call rogers and told them i want to cancel my phone, because rogers wasn't offering me a better plan with a good HUP. So i told them i want to cancel.

my previous plan:
200min daytime (the corp plan)
+$10 essential plan (voice mail, caller ID and text messaging)
+$5 for early 6pm eve/weekend free
+6.95+911
i think i was paying close to $45 or something

my new plan:
275mins daytime
voice mail, caller id free
early 6pm eve/weekend free
100 LD
R2R
this plan for $25+6.95+911
got the W810i for $99 three year contract

the rep told me there is no activation fee.

i called them up to ask if i can get per a second billing but the CSR said that they don't have per a second billing

[Vickel]

good plan! most people have been paying $25 for that!...u should have argued for voicemail too! :razz:

I don't need voicemail, would rather have text message,
any suggestion on getting it would be appreciated

[Zaptor99]

I called to cancel my plan "as suggested", and ended up with
250 min
evenings(8pm) and weekends
Caller ID
for $20.
I also got the HP IPAQ 6955 for $550 ($150 off)

I'm happy :)

[Vickel]

did youg et the 25+ with a company code. and i thought rogers to rogers calling is only offer on 25 dollar plan

no i dont have a company code,

[yodi]

thank you for your post

i call rogers and told them i want to cancel my phone, because rogers wasn't offering me a better plan with a good HUP. So i told them i want to cancel.

my previous plan:
200min daytime (the corp plan)
+$10 essential plan (voice mail, caller ID and text messaging)
+$5 for early 6pm eve/weekend free
+6.95+911
i think i was paying close to $45 or something

my new plan:
275mins daytime
voice mail, caller id free
early 6pm eve/weekend free
100 LD
R2R
this plan for $25+6.95+911
got the W810i for $99 three year contract

the rep told me there is no activation fee.

i called them up to ask if i can get per a second billing but the CSR said that they don't have per a second billing


u should call and tell them that pacific mall has the W810i for $0 and see what they have to say, i did it and i goy my phone for free

[xeodragon]

the $0 was a boxing day special. i did call a store in pmall and currently its $0 if you get a 3 year family plan. it might differ by store tho. i personally got my w810 for $90.

[tnthunder]

u should call and tell them that pacific mall has the W810i for $0 and see what they have to say, i did it and i goy my phone for free

but will they even give it to me after the plan has gone through, i mean i am pretty sure they will do it anytime. what did you tell them.

cause i mentioned that the source has the w810i for $25 and they said they can't match that.

so can you tell me how you got the phone for w810i, and what did you say

[yodi]

but will they even give it to me after the plan has gone through, i mean i am pretty sure they will do it anytime. what did you tell them.

cause i mentioned that the source has the w810i for $25 and they said they can't match that.

so can you tell me how you got the phone for w810i, and what did you say

I called in and said " pacific mall the W810i for $0 and i want that price if not i will cancel and i can send the phone back"

try it, it'll work

[tnthunder]

I called in and said " pacific mall the W810i for $0 and i want that price if not i will cancel and i can send the phone back"

try it, it'll work

i tried didn't work, the rep said he won't be able to match the price, the best he can do is $99

[bubble.tea]

recites out loud***

If-at-first-you-don't-succeede. Try...Try.....again. :cheesygri

[yodi]

i tried didn't work, the rep said he won't be able to match the price, the best he can do is $99

you should speak with relations then and tell them the same, i dont see why you are having such a problem doing this, i called in and it took a whole 2 mins

[funkyfr3sh_]

200 daytime minutes
Unlimited Evenings (6pm - 8am)
Unlimited Weekends (Friday 6pm - Monday 8am)
Call Waiting, Call forwarding and No Answer Transfer included
Voice Mail
Caller ID
$23 + SAF + tax


Good Deal? Plus, I get $100 off any phone if I sign up for a 1 year contract. (a little more if I sign 2).

[ERIKAAMORRIS]

Anybody working for Rogers know which 20ish dollar plan is better...

Health care workers or RBC ?

I can look up RBC's current promos, but not the health care workers-when I call they say it's $18+$5 for early eve./200 min/call disp/+ ??

Thanks

(currently with bell-will likely wait to #port)

[kbjy11]

i just called rogers and the guy was a total prick.. attitude...

he couldn't offer anything close to the above plans

i got

200 min
6pm
caller id

for $25 +saf + taxes..

Should i keep calling?

[tnthunder]

i just called rogers and the guy was a total prick.. attitude...

he couldn't offer anything close to the above plans

i got

200 min
6pm
caller id

for $25 +saf + taxes..

Should i keep calling?

ya, just keep calling and tell them that rogers is not offering you any good plans.

tell them telus is offering you a better plan and you will join them if rogers doesn't have anything to close to telus to offer you.

[VaderX]

how do you guys get new phones so often from rogers? i signed up like 5 months ago and today when i asked if i could get a new phone they say i can do it after 1 year... what gives?

[RR88]

I already have one of my accounts on the basic retention plan and I was looking to get my second line on it as well but the lady I talked to would only give me nothing from retention, just the public plans. My other account though is only in its third month if that makes a difference. They're both under my name though. So i was just wondering if they both have to be at 6 months or I thought i could get my other phone on a retention plan right away because my first one is.

[xeodragon]

I already have one of my accounts on the basic retention plan and I was looking to get my second line on it as well but the lady I talked to would only give me nothing from retention, just the public plans. My other account though is only in its third month if that makes a difference. They're both under my name though. So i was just wondering if they both have to be at 6 months or I thought i could get my other phone on a retention plan right away because my first one is.

i believe the retention plans are for customers with at least 6 months or a year or something of that sort. if u really wanted the plan tho u could call back and hope for a good rep.

[RR88]

Well my first phone on the account is almost at a year and on a retention plan. So I though thats all i needed and that any other lines on my account could get one too. Can anyone else clearify that for me?

[kbjy11]

I just got a deal after my 3rd call back to rogers..

it's not as good as the others here, but i think it's decent

3 yr contract
250 daytime
unlimited incomming
caller id, enhanced VM, and 50 txt mgs
6pm unlimited
R2R
100 LD minutes

for $30 + SAF + 911

plus did a HUP for a d807x for $54.99.

Let me know about you guys think...

[Geologic]

I have 2 more years left on my contract, think I could get a better plan if I call retentions?

[kbjy11]

the only way people are getting deals is by threating to cancel..

so if you are under contract, you won't be able to cancel....

so basically... no.

[illogic]

I have 2 more years left on my contract, think I could get a better plan if I call retentions?

Yes you can. I am still under contract for another year but I was able to get a better plan by calling retentions.

[jdso]

I was on a couples plan for another year and got the following for both phones:

2yr contract
250 daytime
caller id
6pm unlimited wknds and evenings
R2R

for $25 + SAF + 911

I just told them I wanted to change my price plan to one similar to Fido.

Not great but I'm satisfied.

[Homer88]

Haha I asked for unlimited weekends and evenings and they offered me this today

200 Anytime Minutes
Unlimited WN/WE
Billing by the second
EVM, CID, all that crap
3.50 SAF
Corporate HUP Discounts.

For 25 bucks.. hmmm.

[m11]

i'm currently on the 25$ retention plan but im constantly going over.

i was offered:

- Free E&W After 6
- 350 Daytime minutes
- Call ID/VM
- Unlimited Texts
- R2R
- 100 CND LD

for 61$ (incl. tax +saf)

what do you guys think? seems a little pricy

[jwei]

yeah seems high. i know people who have that except 250 daytime for 25 +saf+911

[m11]

the thing is
i haven't seen anyone with 350mins

[felix]

i'm currently on the 25$ retention plan but im constantly going over.

i was offered:

- Free E&W After 6
- 350 Daytime minutes
- Call ID/VM
- Unlimited Texts
- R2R
- 100 CND LD

for 61$ (incl. tax +saf)

what do you guys think? seems a little pricy
That plan is available on Rogers website for $47 (without the extra features I guess).

Anyone looked at the self serve plans on the website? Not as good as the retention deals here right?

[bubble.tea]

i'm currently on the 25$ retention plan but im constantly going over.

i was offered:

- Free E&W After 6
- 350 Daytime minutes
- Call ID/VM
- Unlimited Texts
- R2R
- 100 CND LD

for 61$ (incl. tax +saf)

what do you guys think? seems a little pricy

You're getting raped...but at least they're using lube (figuratively). Should have 500 or 700 for that much.

[najibs]

You're getting raped...but at least they're using lube (figuratively). Should have 500 or 700 for that much.

It's like they date rape ya too, cuz you don't even know it's happening.

[xeodragon]

Yes you can. I am still under contract for another year but I was able to get a better plan by calling retentions.

yup u can score a good deal even if ur still on a contract, harder yes, but doable (i managed to get a great plan (similar to everyone elses) and i still had 2 years left on my contract). if u do score a deal, ur basically renewing ur old contract, so its a fresh 3 yr term.

[Vickel]

recites out loud***

If-at-first-you-don't-succeede. Try...Try.....again. :cheesygri

that is the best advice

[yodi]

So i called retentions just to see what would happen and they gave me this:

250 daytime mins, unltd eve&wknd @6pm
25 bonus mins
call id & voicemail = free
unlimited texting= free
unlimited rogers to rogers= free
1000 ld mins $5
unlimited incoming calls
= 37.45 plus tax

not bad i dont think for only being with rogers since Dec 05

[jwei]

wait till feb 1st guys....unlimited rogers to rogers will become universal calling (unlimited rogers to fido, rogers, and homephone) and rollover, more long distance, and several new things! also ECF will be made to like 400 or something

[Geologic]

So i called retentions just to see what would happen and they gave me this:

250 daytime mins, unltd eve&wknd
25 bonus mins
call id & voicemail = free
unlimited texting= free
unlimited rogers to rogers= free
1000 ld mins $5
unlimited incoming calls
= 37.45 plus tax

not bad i dont think for only being with rogers since Dec 05

I've been with them since Nov 05.. that's a pretty good plan with everything I would need. Good price if it's with SAF/0.50 included.

[bubble.tea]

It's like they date rape ya too, cuz you don't even know it's happening.

:eek: trying to get all the filth out before you're hitched?

[kn1ght]

i went on a 3 year plan, i'm finishing up my last year (10 more monthes to go)

the plan was a family plan, 2 people

250 weekday and weeknights
unlimited weekends
no caller display, voicemail, or whocalled (i added another $10 for the package)

all this for 2 people $35.

i'm looking for a better deal, should i split them apart? i recently went over by a lot (each person spent 50-60).
i guess i'll wait till feb1 as someone said there's a better package then.

what would you guys recommend

i'm thinking of prolonging my contract (as i don't need a new phone), and split the 2 phones up.

[aznboiz]

I just called retentions....and they told me they had a power failure and to call back another time...do u think they're bsing me? lol

[bubble.tea]

I just called retentions....and they told me they had a power failure and to call back another time...do u think they're bsing me? lol

haha...that's funny. Tell them about the Dell Days of Deals and the UPS supply unit :lol:

[chekel]

I was on a couples plan for another year and got the following for both phones:

2yr contract
250 daytime
caller id
6pm unlimited wknds and evenings
R2R

for $25 + SAF + 911

I just told them I wanted to change my price plan to one similar to Fido.

Not great but I'm satisfied.

was that plan above for share, or individual plan for both? so you end up paying 15 more (2x25-35) than the cheapest family plan 35.

I am interest to know if there is any retention plan for couple/family plan without spliting it out.

[fantom]

So i called retentions just to see what would happen and they gave me this:

250 daytime mins, unltd eve&wknd
25 bonus mins
call id & voicemail = free
unlimited texting= free
unlimited rogers to rogers= free
1000 ld mins $5
unlimited incoming calls
= 37.45 plus tax

not bad i dont think for only being with rogers since Dec 05

OI VEI!

That sounds interesting... $8 less than what I pay right now, plus it comes with an extra R2R... wow! And without the LD minutes it would be what, $32.45/month? nice!

the only question is - what time does the Unlimited Weekend/Weeknights option start? 6pm, 8pm or 9pm?

I gotta call 'em up after Feb 1st and snatch that...

[jdso]

was that plan above for share, or individual plan for both? so you end up paying 15 more (2x25-35) than the cheapest family plan 35.

I am interest to know if there is any retention plan for couple/family plan without spliting it out.

The plan I got was for two people so $50 total. With early evenings and weekends, CID and R2R it kind of works to about the same $ value.

I'm not sure if there is a retention plan without splitting it up.

[RR88]

They put a recording there now lol, about hang up unless ur callin to disconnect your phone.

[bubble.tea]

They put a recording there now lol, about hang up unless ur callin to disconnect your phone.

lol. n00b. That record'g has been there over a year now...or close to.

[MrDave]

I just figured out why I have nobody to use my R2R with anymore:

NorthernTel (northern Ontario) is offering the following to qualified customers (affiliation based)

$22.50/mo + $6.95 SAF + $0.75 911fee for the following::

250 Anytime minutes

with ALL the following options included for FREE: with the regular cost in brackets - obviously many of the addons would be available in packages for less:

Activation Fee ($35)
Call Waiting ($3)
Call Display ($5)
Call Forwarding ($3)
Detailed Billing ($3)
Message Centre ($8)
Mobile Navigator (1x unlimited + 100mins digital coverage) ($5 + $5)
3 Way Calling ($3)
Telegr@f (75 Sent Messages) ($5)
Unlimited Local Calls N&W - 8PM to 7AM ($5)
1000 Incoming local minutes
****

I love Rogers for the GSM - but coverage really sucks up here just west of town.

PLUS they will give $100 bill credit if you cancel from another carrier.
Choice of 1-2-3 year Contract which dictates how much you get off a new phone.

When I asked about portability, guy tells me they had a meeting this morning and it looks like it is going to be pushed back to July... :mad:

I am sooooo tempted to change over now and loose my number::

[yodi]

I just called retentions....and they told me they had a power failure and to call back another time...do u think they're bsing me? lol

YEP

[yodi]

OI VEI!

That sounds interesting... $8 less than what I pay right now, plus it comes with an extra R2R... wow! And without the LD minutes it would be what, $32.45/month? nice!

the only question is - what time does the Unlimited Weekend/Weeknights option start? 6pm, 8pm or 9pm?

I gotta call 'em up after Feb 1st and snatch that...

6pm, i hope you can get it, its a good deal, but its been a retention 2x over tho, so good luck

[RR88]

lol. n00b. That record'g has been there over a year now...or close to.Really? That's ****ed. I have only heard it once since August when I started calling.

[bubble.tea]

Really? That's ****ed. I have only heard it once since August when I started calling.

lol..well to be honest., I haven't called in for over 6months...but when I called in on 2-4occasions I HAD ALWAYs heard it..rolling my eyes at it each time.:D

[simms]

lol..well to be honest., I haven't called in for over 6months...but when I called in on 2-4occasions I HAD ALWAYs heard it..rolling my eyes at it each time.:D

Last time I called in August it was there too...

[fantom]

hmm... February 1st... any new deals (as someone mentioned)?

[CobraYu]

I just called retentions....and they told me they had a power failure and to call back another time...do u think they're bsing me? lol

LoL! :lol: :lol: Did you call back and get mad?

"I wasted 45 seconds on this phone call, but you guys round that up to 1 minute, maybe if you could give me per second billing i wouldnt be blowing up in your face"

[Solex]

So I did the deed and finally got my plan adjusted last night.

I had 22 months left on my old contract

Old plan:
200 weekday minutes
6PM early evening and weekends unlimited
R2R
CID

$30 + SAF + tax


New plan:
250 weekday minutes
6PM early evening and weekends unlimited
R2R
CID + VM + 125 texts bundle
100 minutes LD


$25 + SAF + tax

I also managed to get a white w810i for $200. I'm still trying to decide whether I want to keep the phone. The rep said to try it out and and as long as I was within 30 days / under 30 min I could exchange it. I may end up getting a Nokia 6133 instead and sell that because it was offered to me for $50.

What happens if I order the 4gb memory card from the promo and I decide to get the 6133 instead. Will it automatically get canceled?

The best part about all of this... I managed to get this offer on a 2 year renewal so I only had to add 2 months on to my contract.

I also made sure that my ECF fee would be $200. I asked her this at the end and she said that normally your plan date would be effective as of the end of your current billing cycle but had it set to the January 26th the start of my billing cycle. I called quite late last night so I was worried I was going to have the new $400 ECF. I may move to the states some time this year so keeping my contract duration and the old ECF fee was important to me.

[JayWang]

hey everyone,

i called rogers today, here's what i got:


250+25 bonus daytime mins
6pm unlimited evening/weekend
free caller ID, voicemail
per min billing
1000 cdn long distance
unlimited R2R

$25 + SAF + Taxes

[Solex]

hey everyone,

i called rogers today, here's what i got:


250+25 bonus daytime mins
6pm unlimited evening/weekend
free caller ID, voicemail
per min billing
1000 cdn long distance
unlimited R2R

$25 + SAF + Taxes

Nice plan. Were you on a contract and how long did you have to sign up for?

[tonyjalt]

Hi everyone! I just stumbled across this HUGE thread. I don't want to read through the whole thing. Could someone summarize? I live in BC and have 10 months left on my current contract. It's a corporate one for $20/month, 200 minutes and free weeknights and weekends and includes nothing else. What can I get and what do I say when I call?

[jwei]

so has anyone recently tried retentions within 1 year of their contract? (just signed up for contract today, do you think in 6 mo's i'll be able to get a new plan? What are the odds?)

[JayWang]

Nice plan. Were you on a contract and how long did you have to sign up for?

to get the 1000 CDN LD, i had to top off my current contract to make it 3 yrs. (they added 7 months)
it was part of a promo, so i will be charged $5 and be credited $5.

I also got a bonus 25 anytime mins because of my corporate code.

for my plan, see post #7763

i was told that if i didn't like this retention plan, i could switch back to my old plan anytime.

[aa355]

This is what I got yesterday on a 2yr contract:

250 daytime
Unlimited E/W after 8pm (add $5 for early evenings)
CID+VM
100 LD mins
Unlimited R2R

$20 (only $15 in the first year) + SAF + Taxes
Sony w810i for $149 (is the 4GB memory card promotion still on?)
Not a great deal on the phone but the plan seems pretty decent.

Thanks to RFD!

Btw, my brother was offered these plans from Telus when he suggested he was planning to switch to Rogers.
250 daytime
Unlimited E/W after 6pm
CID + VM
100 LD
T2T
$20 + SAF + Taxes

200 daytime
Free incoming
Unlimited E/W after 8pm
CID + VM
100 LD
$25 + SAF + Taxes

[Diamond_Ace]

$20 (only $15 in the first year) + SAF + Taxes
Sony w810i for $149 (is the 4GB memory card promotion still on?)
Not a great deal on the phone but the plan seems pretty decent.



Yes

[Rx-87]

Hey everyone, this thread is possibly the best thing I've come by.

So heres the dilemma, I've been in a plan for over 3 years now (just turned 3 years :lol: ) and I realize now that my plan has actually been "finished" since January 2006 ! ! ! :cry: ...

So basically i've been using a phone plan that could have been upgraded with better deals thrown in, and I really want to give this retentions a try.

The problem is that I really can't think of any excuses to say to the CxR once i'm connected. Unless just simply explaining how my plan is done and that I wish for a new one would attain me a better plan...

Anyone input would be gladly appreciated. Thanks

[JayWang]

Hey everyone, this thread is possibly the best thing I've come by.

So heres the dilemma, I've been in a plan for over 3 years now (just turned 3 years :lol: ) and I realize now that my plan has actually been "finished" since January 2006 ! ! ! :cry: ...

So basically i've been using a phone plan that could have been upgraded with better deals thrown in, and I really want to give this retentions a try.

The problem is that I really can't think of any excuses to say to the CxR once i'm connected. Unless just simply explaining how my plan is done and that I wish for a new one would attain me a better plan...

Anyone input would be gladly appreciated. Thanks

Possible excuses:

- your current phone is **** because it is X years old and you have ****** reception, buttons don't work, etc etc. I'm sure you will be able to work them for an easy hardware upgrade

- tell them you want canadian LD mins. i told them i was sick of using a calling card with my cell phone. she offered me 1000 mins. (i used this one, it was also legit)

- tell them you want some txt msgs because you are sick of getting charged up the ass on txt msging. say that you are using your computer to txt people because it's free and you want some freebies with your plan

Just remember the CxR's on the other end of the phone are just regular people. Just like you, me and everyone else on this board.

The worst they can do is say no to you, which in any case you remain with the same plan that you have now. (ie: they can't make your plan worse)

MAn up, give them a ring. then post up your results.

[Solex]

Possible excuses:

- your current phone is **** because it is X years old and you have ****** reception, buttons don't work, etc etc. I'm sure you will be able to work them for an easy hardware upgrade

- tell them you want canadian LD mins. i told them i was sick of using a calling card with my cell phone. she offered me 1000 mins. (i used this one, it was also legit)

- tell them you want some txt msgs because you are sick of getting charged up the ass on txt msging. say that you are using your computer to txt people because it's free and you want some freebies with your plan

Just remember the CxR's on the other end of the phone are just regular people. Just like you, me and everyone else on this board.

The worst they can do is say no to you, which in any case you remain with the same plan that you have now. (ie: they can't make your plan worse)

MAn up, give them a ring. then post up your results.

Some other good excuses are that a friend / relative is getting X deal (look through the retention threads for some of the better deals). I said that my dad had a fido plan with one of their good retention plans. I claimed that I was considering taking it over.

[VanDiep]

dont think you should compare with fido since its one of the same

[RR88]

Aright im gonna try and get some more freebies.
My current plan is

250 Daytime
Unlimited Eve/Wkd from 8
Call ID
100 LD
and I pay $10 for unlimited texting

original plan is 20, plus 10 for txt = $30/mth.

I'd LOVE to somehow get texting for free, although I do think it's a long shot. I want eve/weekends from 6, and 100 LD if possible. VM I still don't really care about though. I got this deal back in september. What would be the best way to bring these things up?

[Geologic]

last time I checked, retentions wasn't open on weekends was that still correct?

[Mack8627]

SO when you call do you just call that number than wait to be put through and say your thinking of leaving?...like what "exactly" do you say? hahaha I need a good deal.and need to stop getting expensive bills!!!!

[Rx-87]

Possible excuses:

- your current phone is **** because it is X years old and you have ****** reception, buttons don't work, etc etc. I'm sure you will be able to work them for an easy hardware upgrade

- tell them you want canadian LD mins. i told them i was sick of using a calling card with my cell phone. she offered me 1000 mins. (i used this one, it was also legit)

- tell them you want some txt msgs because you are sick of getting charged up the ass on txt msging. say that you are using your computer to txt people because it's free and you want some freebies with your plan

Just remember the CxR's on the other end of the phone are just regular people. Just like you, me and everyone else on this board.

The worst they can do is say no to you, which in any case you remain with the same plan that you have now. (ie: they can't make your plan worse)

MAn up, give them a ring. then post up your results.


Some other good excuses are that a friend / relative is getting X deal (look through the retention threads for some of the better deals). I said that my dad had a fido plan with one of their good retention plans. I claimed that I was considering taking it over.

Alright, thanks for the examples. That really gives me a direction to go with. Thanks for all the input, will post results when I get this done next week :cheesygri

[a_y3n]

My b/f's contract will be ending in March 11.
This is his current plan:
$20:
unlimited evening and weekends from 8
200 minutes daytime
caller id

I called in and the CSR told me that if I stayed with rogers, I could get:
3 months unlimited calling
unlimited evening and weekends from 6
250 minutes daytime
caller id
free incoming calls (or Rogers to Rogers)
3 years contract (I think)
all for $20

I tried to get her to get me 1000 long distance minutes, cuz my b/f calls his mom alot in van. but she said I'd have to pay $5 extra.

Any advice on what other features should I try to get free? Would it be possible for me to get 1000 long dist. min from another CSR?

[embedded_bob]

got my price plan today with extending the contract to 2 years(1 year left of my previous 3 years contract, so actually only added 1 year):

200 weekday minutes + unlimited early Eve/Wkds @ 6:00pm ($25.00)
unlimited R2R (Rogers to Rogers 2YR Bonus, $0.00)
call display (credit, $0.00)
voicemail ($6.00 - 5.00(Monthly Plan Credit) = $1.00)
100 Canadian LD ($0.00)

(Total price: $26 + ASF + TAX)

[aku]

I was at Square One and i was in some store and the guy was like "I can hook you up with this:

600 daytime mins
unlim local calls to Rogers/Fido
evenings @ 9
$30

and he said it'd be $7 to make it 6pm,

sounds like a decent plan...

[Canucksrulez]

does anyone know that existing rogers to rogers feature will automatically change to the unlimited network to network feature after feb? Or the two features are totally separate????. i have many fidos friends, so it''ll great if the r2r =network to network callings.. thanks

[jwei]

r2r now = unc (unlimited network calling) for everyone

[bubble.tea]

I was at Square One and i was in some store and the guy was like "I can hook you up with this:

600 daytime mins
unlim local calls to Rogers/Fido
evenings @ 9
$30

and he said it'd be $7 to make it 6pm,

sounds like a decent plan...
THIS...is a TIGHT plan. I'll bleeedat when I see it.
r2r now = unc (unlimited network calling) for everyone

no it's not. I think anyway. Everybody doesn't automatically 'get' UNC...it's specifically marketing, and offered....though of course I'D LOVE IT if defaultedly EVERY1 got it.

[Canucksrulez]

did anyone manage to find out thru the rogers customer services????
if r2r is unc???

[TRK9]

did anyone manage to find out thru the rogers customer services????
if r2r is unc???

I don't think it is, since I already have R2R and when I called in about something else, the CSR offered and added the 3 mos. of network calling promo too.

[tjuzer]

I don't think it is, since I already have R2R and when I called in about something else, the CSR offered and added the 3 mos. of network calling promo too.

Should be? Just call in to get?

[TRK9]

Should be? Just call in to get?

I just said that I have both on my account, R2R and UNC. If they were the same why would they give me both?

[VanDiep]

UNC is unlimited network calling for a period of time which is the unlimited local calling for a period of time for say 3 months or so.

Btw is Loyalty Voicemail credit taken off now and they changed it my monthy credit back instead?

[jwei]

rogers to rogers has changed rogers to network! ARGHH! (for everyone who already had r2r now have unc) trust me, i just got a phone plan when these came out, i've been looking into them for nearly over a month and spoke to an associate for over 2+ hours.

[Mad.Whack]

rogers to rogers has changed rogers to network! ARGHH! (for everyone who already had r2r now have unc) trust me, i just got a phone plan when these came out, i've been looking into them for nearly over a month and spoke to an associate for over 2+ hours.

No your wrong, I've been with Rogers for 7 years and I assure you my R2R will stay as R2R and not be upgraded. :(

[jwei]

No your wrong, I've been with Rogers for 7 years and I assure you my R2R will stay as R2R and not be upgraded. :(

have you tried asking a CSR or going instore?

also: try finding a plan with R2R now, its switched to UNC

[ShaTR]

have you tried asking a CSR or going instore?

also: try finding a plan with R2R now, its switched to UNC

well, doens't mean it stops existing necessarily. prolly will just be grandfathered.

[jwei]

well, doens't mean it stops existing necessarily. prolly will just be grandfathered.

yeah i know but im trying to say that r2r has switched to unc

[ShaTR]

yeah i know but im trying to say that r2r has switched to unc

i sincerly hope it has, but i somehow doubt they would make it that easy for us. anyways, only the next bill will tell :)

[jwei]

i sincerly hope it has, but i somehow doubt they would make it that easy for us. anyways, only the next bill will tell :)

yeah, I'm like 99.99999% sure of it, just give them a call anyways, if im wrong you are still eligible for 3 months free trail of this if you have another plan right now.

[Mad.Whack]

yeah, I'm like 99.99999% sure of it, just give them a call anyways, if im wrong you are still eligible for 3 months free trail of this if you have another plan right now.

Yes R2R doesn't exist anymore. People the people who already have R2R will keep R2R...

I was originally replying to your statement "for everyone who already had r2r now have unc"

[RestIsHistory]

I think UNC is to all Rogers Network (cell + home phone)

[Mike_C]

I think UNC is to all Rogers Network (cell + home phone)

My understanding is UNC ==> Rogers and Fido cell phone

[VaderX]

didnt rogers to rogers already include rogers home phone? or was i misled?

[Chopz]

Unlimited Network Calling

You'll be able to call any local Rogers Wireless, Rogers Home Phone or Fido customer at no charge. With unlimited calling you get:

* Complimentary local calling from Rogers Wireless to Rogers Wireless
* Complimentary local calling from Rogers Wireless to Fido Wireless
* Complimentary local calling from Rogers Wireless to Rogers Home Phone

Offer includes 3 months of unlimited local calling from February 1, 2007 until April 30, 2007 and applies to calls made to or received from any Rogers Wireless, Rogers Home Phone or Fido customers. Long distance and other charges are not included in this offer and may apply.

[TRK9]

Any Rogers "employee" here know if there are any "Value Packs" which do not include call display? All the ones listed on the site include call display, but since my account already receives a credit for it... I'd like to get a different pack. It doesn't make sense to buy them separately either.

I have the infamous $25 retention plan.
250 wd/6pm NW
$10 communicate pack (call display, vm, 125 sent text messages)
-free R2R
-100 LD
less a $15 plan credit...
= 27.45/mo + tax
(I've had this line since 1995, with my first Moto P910 analogue phone)

I also have a call display credit which won't work unless I get call display outside of a value pack, hence my question above.

[Shaynelle]

Am I just stupid or is something missing here?

http://www.shoprogers.com/store/wireless/services/payasyougo/pricing.asp?shopperID=VE77J3L7CSEG8JBJPAWD1E7F0NSC 5MNE

At the bottom of the page it says (in fine print) "****A minimum recharge of $10 applies. Check out the chart below for complete details."

Only I don't see any chart - I'm thinking of contacting them to confirm but before I do, am I the only one that thinks they missed putting the chart on the page?

Shaynelle

[jwei]

Am I just stupid or is something missing here?

http://www.shoprogers.com/store/wireless/services/payasyougo/pricing.asp?shopperID=VE77J3L7CSEG8JBJPAWD1E7F0NSC 5MNE

At the bottom of the page it says (in fine print) "****A minimum recharge of $10 applies. Check out the chart below for complete details."

Only I don't see any chart - I'm thinking of contacting them to confirm but before I do, am I the only one that thinks they missed putting the chart on the page?

Shaynelle


They just mean, the lowest amount to topup your paygo is $10. Meaning, when you pay to add minutes, lowest = 10. no hidden fees or anything, the only monthly fee is the 911.

[MMMM]

Quick question,

How do you obtain plan credits? On this forum and the telus one I read about plan credits of $5,$10 or $15. Is this based on usage or some other measure?

[bubble.tea]

Quick question,

How do you obtain plan credits? On this forum and the telus one I read about plan credits of $5,$10 or $15. Is this based on usage or some other measure?

yeah., it's called 'Using the Force':D

Jedi Master "You will give me more credits" as he waves his hand in front of the rep.
CustSvcsRep "I am giving you more credits".

[MMMM]

How about a less cryptic answer!!

[st7860]

How about a less cryptic answer!!

http://tinyurl.com/zjl92

[bubble.tea]

http://tinyurl.com/zjl92

someone click on this. I want to know what happens...but dont' want to see any lemon parties or such.

[jtcb]

Computer virus.. DON'T click it.

[st7860]

its not a virus you goof. although yes, some people think all macromedia material,no matter the content, is a 'virus'

[Haz]

someone click on this. I want to know what happens...but dont' want to see any lemon parties or such.You too, eh? I've been scarred for life...

[IceQue]

I got this for my friend at work

250 daytime mins
free after 6pm/weekends
Unlimited Incoming calls
Caller Id
100 CDN LD mins

$25 a month

note: When I called in they offered me R2R but I told them I recieve alot of incoming calls and so I asked the for that instead, and they gave it to me.

[bubble.tea]

I got this for my friend at work

250 daytime mins
free after 6pm/weekends
Unlimited Incoming calls
Caller Id
100 CDN LD mins

$25 a month

note: When I called in they offered me R2R but I told them I recieve alot of incoming calls and so I asked the for that instead, and they gave it to me.

Tha PIMP., hard at work. I see it's coming more fluid to you now :)

[jtcb]

Has anyone able to get Unlimited Incoming calls and R2R together in a plan?

[yodi]

Has anyone able to get Unlimited Incoming calls and R2R together in a plan?

yep i got it, for FREE

here is my plan:
250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
rogers to rogers
unlimited incoming calls
1000 ld mins
37.45 plus tax

[bubble.tea]

Has anyone able to get Unlimited Incoming calls and R2R together in a plan?

yep. Several people.

[jtcb]

yep. Several people.

for $20 plus fee and tax?

[CHINAdeals]

yep i got it, for FREE

here is my plan:
250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
rogers to rogers
unlimited incoming calls
1000 ld mins
37.45 plus tax

omgg.

what do i do to get that.. :S

were you epp?

[CHINAdeals]

last time I checked, retentions wasn't open on weekends was that still correct?

:arrowu: ?

[IceQue]

yep i got it, for FREE

here is my plan:
250 day time mins unltd eve and wknds @ 6
25 anytime mins
call id and vm free
unlimited text msg
saf and 911
rogers to rogers
unlimited incoming calls
1000 ld mins
37.45 plus tax


I dont know about that plan thats alot of credits, most they usually give out in monthly credits is $15..you have a scan of ur bill?

[CJJ25]

would you guys change your plan if you were me?? I am debating if I should try to get one of those retentation plans...

mine:

$23
200 mins
free evening/weekend after 6
extended vm (stores more vm and msgs last longer)
call id
second billing

it would be sweet if i could add in some free text msgs and free R2R though.

[ids748]

Do you guys think I can get better than this as this was just done 1 month ago?

250 Daytime Minute
Unlimited eve weekends after 6pm
Rogers 2 Rogers
Caller ID
100CDN long distance

20.00 bux a month +6.95+.50 (32 total incl tax)

I have 5+6+5.17 worth of credits to acheive this........

[DealMakerLoverBreaker]

would you guys change your plan if you were me?? I am debating if I should try to get one of those retentation plans...

mine:

$23
200 mins
free evening/weekend after 6
extended vm (stores more vm and msgs last longer)
call id
second billing

it would be sweet if i could add in some free text msgs and free R2R though.

Sounds like you already have a good plan. Never hurts to call though. You might be able to get a deal on text msgs, but you'll likely have to pay for anything else. Per second billing is awesome. i wish i had it.

[ShaTR]

They just mean, the lowest amount to topup your paygo is $10. Meaning, when you pay to add minutes, lowest = 10. no hidden fees or anything, the only monthly fee is the 911.

Not sure if its been mentioned (just noticed post) but this does not apply when using the $100-1yr expiree voucher. you can be on any paygo plan and not have to top up anything to keep the per min rate.

[Swissbeatz]

Just Got:

250 daytime mins
Free after 6pm/weekends
Rogers 2 Rogers
Caller ID
Voicemail
100 CDN LD mins
2MB Data Plan
Unlimited Calling/Txt Messages For 3 months

Sony Ericsson K790a ($250) + Free 1 GB memory Card

$30 a month - 15% Bundles Discount + Fees/Taxes.

I had 22 months left on my contract.

I'm Happy.

[TripleTTTT]

Do you guys think I can get better than this as this was just done 1 month ago?

250 Daytime Minute
Unlimited eve weekends after 6pm
Rogers 2 Rogers
Caller ID
100CDN long distance

20.00 bux a month +6.95+.50 (32 total incl tax)

I have 5+6+5.17 worth of credits to acheive this........

That's the plan they gave me a month go. The only thing we could have saved was the $6.95 system access fee.

[eap_44]

i called rogers a while ago and here's what i was offered (and documented) after 2 phone calls:

w810i for $74.99
$35 admin fee waived

$21/month
- 250 mins anytime
- unltd wkday/wkend starting at 8pm
- call display
- unlimited Rogeres to Rogers

is this a good plan? i am wondering if i can still get the w810i for $0 make the unltd wkday/wkend starts at 6pm?

[CHINAdeals]

so are MOST ppl just getting 'credits' on there account..for a certain period of time? (length of contract/for one year)

or actually getting their plan changed to that amount..forever.

i want a k790a so bad....250 the cheapest so far?

dang..i HATE calling in :(

[CJJ25]

Sounds like you already have a good plan. Never hurts to call though. You might be able to get a deal on text msgs, but you'll likely have to pay for anything else. Per second billing is awesome. i wish i had it.

yeah...maybe I should try.

u think I will be able to get the 3.0 camera phone or the W810 for free? I am debating if I should renew now or wait until March 15th.

[SV_Trinity]

Just Got:

250 daytime mins
Free after 6pm/weekends
Rogers 2 Rogers
Caller ID
Voicemail
100 CDN LD mins
2MB Data Plan
Unlimited Calling/Txt Messages For 3 months

Sony Ericsson K790a ($250) + Free 1 GB memory Card

$30 a month - 15% Bundles Discount + Fees/Taxes.


I'm considering getting a Blackberry PEARL with a plan like this. Besides email, what kind of functionality can be expected from "mobile Internet". Is there really web access with these handhelds?

[bubble.tea]

I'm considering getting a Blackberry PEARL with a plan like this. Besides email, what kind of functionality can be expected from "mobile Internet". Is there really web access with these handhelds?

WOW...consider yourself lucky to have asked this question BEFORE 1/2 way through your first month.


YES, there is MASSIVE WAP (wireless access protocol) access on mobile devices. The rates for a pearl's access which has full html browsing capability (at least I think it does hehe) will be astronomical. Your best bet is to get the $100 200mb plan that Rogers offers. If you are truly planning on doing UNLIMITED useage...go with Bell (yes sad but it and (not sure about Telus) is the only one with unlimited data access)....even 200mb can be blown through with a pearl.

Cheers.

Welcome to the digital revolution.:D

[SV_Trinity]

WOW...consider yourself lucky to have asked this question BEFORE 1/2 way through your first month.


Thanks for the info. (I don't have the PEARL yet... trying to decide between the PEARL and a TREO).

I wouldn't be using the handheld for "surfing" per se, but just for a quick lookup while on the road. If a $100 plan is required to truly make use of these devices, then I would probably pass... and just get a "regular phone".

Thanks again.

[yodi]

omgg.

what do i do to get that.. :S

were you epp?

nope not at all, just a retentions plan 2X over tho, lol

[fcedchan]

An update for rogers upgrade:

I've just renewed a 3 yr contract w/ rogers today, upgraded to a W810i for $50, incl $35 admin fee and was told if i wanted the k790, it's $150.

[Mad.Whack]

An update for rogers upgrade:

I've just renewed a 3 yr contract w/ rogers today, upgraded to a W810i for $50, incl $35 admin fee and was told if i wanted the k790, it's $150.

when was your last upgrade?

[J-Wo]

Hey guys. I'm just over a year into a 3 yr contract so I think that puts me in Tier 1 for HUP. My current plan is this:

250 daytime minutes, unlimited after 8pm
free call display
100 long distance minutes
voice mail for $5
total = $25 + taxes/fees

Based on reading the first post I'm pretty sure I could get unlimited after 6pm and have voice mail thrown in for free, does that sound right? I'd like to know if I can get some sort of free text messaging bundle. Also would it be possible to get a w810i for cheap, seeing as how I'm only tier 1?

[J-Wo]

Here's what my latest offer was:

250 daytime minutes, unlimited after 6pm
free Rogers to Rogers
free call display
100 long distance minutes
voice mail for $5
total = $25 + taxes/fees

I was kinda hoping for some sort of deal that would include text messaging, but all they could suggest was the $3 text message bundle which is 30 text messages. I don't know how hot that sounds, that's still 10 cents a sent msg. If I send less than 20 a month then I wouldn't even need this bundle.

So what do you guys think I should try for next?

[rdua]

My current plan:

250 Day Minutes
Free Evening + Weekends (6PM)
Rogers-2-Rogers
Call ID
Voicemail
125 Txt Msgs
100 Long Distance Minutes

$25 + fees

[fantom]

Not sure if its been mentioned (just noticed post) but this does not apply when using the $100-1yr expiree voucher. you can be on any paygo plan and not have to top up anything to keep the per min rate.

speaking of which, can that be renewed at another $100 once it reaches the expiry date? and how?

I've had that plan on one of my phones and it just expired last week...

[tonyjalt]

I'm in the process getting a new phone. Currently just over 2 years into my contract with Rogers. Which phone would you recommend? I heard Costco has the 810 for $0. I called Rogers up and able to get the 5300 for $30 (all in). Thoughts? Also, I was able to get evenings and weekends plus 100 LD plus 250 minutes and CID for $20. Sweet!

[Shinythings]

I called today and this is what I ended up with:
Went from:
150 daytime minutes evenings and weekends at 6 -25 a month
plus caller id/txt message/voicemail/etc -20 a month
so 45 a month + the fees
needed a new phone and was racking up long distance charges
so bill was about 80.00 a month (2 years left on contract)

new plan:
switched to family plan (bf away in ontario for a year so need long distance)
Got
2500 local minutes shared b/w phones
1000 ld between phones
free caller id for the entire time of the contract
3 months unlimited minutes/text and video messaging
offered two free motorola v360s with the shipping credited (35 phone) but opted for 2 razr phones for 125$ with 50 dollar credit and free headsets, free shipping
Activation fee waived on second line and first month fees waived
total taxes in 50.33 a month with credits (not including the cost of the two new phones)
Only added one year onto contract


To me this seems like a decent plan but was so simple to get that it has me worrying haha things can't be this easy can they?

[bubble.tea]

I called today and this is what I ended up with:
Went from:
150 daytime minutes evenings and weekends at 6 -25 a month
plus caller id/txt message/voicemail/etc -20 a month
so 45 a month + the fees
needed a new phone and was racking up long distance charges
so bill was about 80.00 a month (2 years left on contract)

new plan:
switched to family plan (bf away in ontario for a year so need long distance)
Got
2500 local minutes shared b/w phones
1000 ld between phones
free caller id for the entire time of the contract
3 months unlimited minutes/text and video messaging
offered two free motorola v360s with the shipping credited (35 phone) but opted for 2 razr phones for 125$ with 50 dollar credit and free headsets, free shipping
Activation fee waived on second line and first month fees waived
total taxes in 50.33 a month with credits (not including the cost of the two new phones)
Only added one year onto contract


To me this seems like a decent plan but was so simple to get that it has me worrying haha things can't be this easy can they?
where the HECK do you say how much daytime you have now:confused: ?

[Shinythings]

oh the minutes not between us is 300 now

[bubble.tea]

oh the minutes not between us is 300 now

hehe..aight.

[phez]

Hi guys,

I'm thinking of switching over to rogers from telus - well, not thinking, most likely am ... any suggestions on how to get some good deals?

[xeodragon]

Hi guys,

I'm thinking of switching over to rogers from telus - well, not thinking, most likely am ... any suggestions on how to get some good deals?

just look in the thread...

[J-Wo]

My current plan:

250 Day Minutes
Free Evening + Weekends (6PM)
Rogers-2-Rogers
Call ID
Voicemail
125 Txt Msgs
100 Long Distance Minutes

$25 + fees

That sounds exactly like what I wanted except I wasn't offered the 125 txt msgs. Does one need a company code in order to get more than 250 daytime minutes? Also Rogers-2-Rogers is not the same as unlimited network calling, i.e. it does not mean i can call unlimited to my Rogers Home Phone right?

[ShaTR]

speaking of which, can that be renewed at another $100 once it reaches the expiry date? and how?

I've had that plan on one of my phones and it just expired last week...

Sure it can. just go to rogers video, and get a $100 recharge voucher. it'll extend the expiree for 1 year from the day you apply it.

also, try to recharge before the expiree date so you can keep any credit thats on the account at the time plus whatever you add on.

[fcedchan]

when was your last upgrade?

Hi,

3 yrs ago...but the key i think was i told rogers' retention rep i want to go with the telus $30 3 yr plan..so they just dropped $50 from their 3 yr plan to try and price match it....i don't think i push it to the limit cos he probably knew i still wanted to keep my # and discounts.

[Solex]

That sounds exactly like what I wanted except I wasn't offered the 125 txt msgs. Does one need a company code in order to get more than 250 daytime minutes? Also Rogers-2-Rogers is not the same as unlimited network calling, i.e. it does not mean i can call unlimited to my Rogers Home Phone right?

Here's what my latest offer was:

250 daytime minutes, unlimited after 6pm
free Rogers to Rogers
free call display
100 long distance minutes
voice mail for $5
total = $25 + taxes/fees

I was kinda hoping for some sort of deal that would include text messaging, but all they could suggest was the $3 text message bundle which is 30 text messages. I don't know how hot that sounds, that's still 10 cents a sent msg. If I send less than 20 a month then I wouldn't even need this bundle.

So what do you guys think I should try for next?

CID = $5 - 5 Dollar credit
VM = $5

Just ask if you can turn that $5 dollar VM + CID credit into the $10 bundle that gives CID/VM/125 texts - $5 credit. I had negotiated free VM + CD for my plan when I asked if I could just get credit for the bundle since "it's the same price anyway".

[J-Wo]

CID = $5 - 5 Dollar credit
VM = $5

Just ask if you can turn that $5 dollar VM + CID credit into the $10 bundle that gives CID/VM/125 texts - $5 credit. I had negotiated free VM + CD for my plan when I asked if I could just get credit for the bundle since "it's the same price anyway".

You're right, it worked! They were able to offer me the $10 communications package (call display, voice mail, 125 sent txt msg) with a $10 credit. I did have to renew my plan for another 3 years tho. And I wasn't able to get a good deal on a w810i (I only got my w600i about 14 months ago). Has anybody been able to get a good deal on a HUP thru retentions?

[Haz]

You're right, it worked! They were able to offer me the $10 communications package (call display, voice mail, 125 sent txt msg) with a $10 credit. I did have to renew my plan for another 3 years tho. And I wasn't able to get a good deal on a w810i (I only got my w600i about 14 months ago). Has anybody been able to get a good deal on a HUP thru retentions?
Last week I got a W810i for $25 + admin fee. I couldn't get them to waive th admin fee. >:(

I signed for 3 years to an ok plan:

250 mins
E&W @ 8pm
R2R
CID +$5
CID Credit -$5
100 Canadian LD

$20 + 911 fee + SAF + tax

[J-Wo]

Last week I got a W810i for $25 + admin fee. I couldn't get them to waive th admin fee. >:(
So was this a HUP you got? Do you know how much the phone was originally priced to you through shoprogers.com? You see on my account I pay the HUP price plus a fee of $100 (for being in Tier 1 of the HUP structure). So while the w810i has dropped to $99, my HUP price is $199. Really interested in hearing people having success at getting good HUP prices thru retentions.

[megawhatever]

so i phoned in today and spoke w/ a male representative.
and increased my minutes from 200 - 250
changed evening from 8pm to 6pm
and added R2R i think
I asked if i can get VM but they said i would have to add money.

So what i have is
250 Day Minutes
Free Evening + Weekends (6PM)
Rogers-2-Rogers
Call ID

I am paying $25 + 911 fee + SAF + tax. No contracts. Anyone think I can make it just $20? I see lots of people having $25 w/ lots mroe options. Should i phone back?

[jay_bionic]

So was this a HUP you got? Do you know how much the phone was originally priced to you through shoprogers.com? You see on my account I pay the HUP price plus a fee of $100 (for being in Tier 1 of the HUP structure). So while the w810i has dropped to $99, my HUP price is $199. Really interested in hearing people having success at getting good HUP prices thru retentions.

I managed to get the chocolate phone for $79.99 on a 2 year renewal.

[Haz]

So was this a HUP you got? Do you know how much the phone was originally priced to you through shoprogers.com? You see on my account I pay the HUP price plus a fee of $100 (for being in Tier 1 of the HUP structure). So while the w810i has dropped to $99, my HUP price is $199. Really interested in hearing people having success at getting good HUP prices thru retentions.
This particular line I was referring to was a corporate plan/line I got in 2001 but I managed to negotiate a retention plan a year or 2 later (can't remember exactly). Corporate lines are treated differently. While the regular user can HUP every 12 months, it's 24 months for corporate users. Also, corporate HUP is handled by a different department that seemingly very hard to budge on pricing and freebies.

I originally called in near the end of January looking to renew, HUP and get a better deal. Got the plan from customer relations and off to corporate HUP she sent me. The corporate HUP people couldn't give me a better price than the then-regular $199 (as she put it, $249-$50 credit). She said she couldn't match the Source price of $25 that I quoted to her. I politely thanked her and said I'd think about it. Then, I waited after I noticed that the W810i was gonna drop.

Last week, I called into customer relations and told her my story. I asked if I could just drop the corporate code since I wasn't even on a corporate plan anyway. She then exclaimed that was gonna be her suggestions saying, "I'll see what I can do for you as customer relations."

I got the phone at $99.99 with $75 credit manually added to my account for the phone. Got my phone 3 days later and all is good. Except for the fact that it's a crippled Rogers phone. :razz:

[Solex]

This particular line I was referring to was a corporate plan/line I got in 2001 but I managed to negotiate a retention plan a year or 2 later (can't remember exactly). Corporate lines are treated differently. While the regular user can HUP every 12 months, it's 24 months for corporate users. Also, corporate HUP is handled by a different department that seemingly very hard to budge on pricing and freebies.

I originally called in near the end of January looking to renew, HUP and get a better deal. Got the plan from customer relations and off to corporate HUP she sent me. The corporate HUP people couldn't give me a better price than the then-regular $199 (as she put it, $249-$50 credit). She said she couldn't match the Source price of $25 that I quoted to her. I politely thanked her and said I'd think about it. Then, I waited after I noticed that the W810i was gonna drop.

Last week, I called into customer relations and told her my story. I asked if I could just drop the corporate code since I wasn't even on a corporate plan anyway. She then exclaimed that was gonna be her suggestions saying, "I'll see what I can do for you as customer relations."

I got the phone at $99.99 with $75 credit manually added to my account for the phone. Got my phone 3 days later and all is good. Except for the fact that it's a crippled Rogers phone. :razz:

I don't think you have to actually drop your corporate code to do a HUP through customer relations. After I threatened to cancel (nicely ;D) in my first shot at negotiation a retention plan, customer relations passed me on to corporate HUP. After corporate HUP put me through their system weren't able to do much for me (I had about year before my HUP), they offered to three way with me w/ customer relations to see if they could give me some sort of credits towards my phone. As I was pressed for time, I declined and said I would call back.

Customer relations has the ability to give you goodwill credits and credit you for the HUP fee. Depending on how early you're upgrading it may be more beneficial to go through customer relations depending on what tier and what corporate code you have.

[CHINAdeals]

heres' what I got:

BTW is customer CARE the same as 'loyalty retentions??"

Currently on:

200 min
25 anytime min
8pm - e&w
Caller ID

$20 + sys access + 911 - 2 year term



they offered me:

250 min
25 anytime
6pm - e&w
Cakker ID
R2R
100 LD

$25 + sys access + 911 - 3 year term

OR if on a 2 year term. 200 min + 25 anytime (50 less minutes)



for phones:

w810i 2 yr - $49, 3 yr - $0
k790a , 3 yr - $100

NO sys. activation fee

[King James]

I signed a 3yr contract which should include free R2R. The bill I got shows

Rogers to Rgoers 2YR Bonus savings of 5.00

Does it mean it will expire in 2 yr and I will need to start paying for the R2R in my last year of the 3yr contract?

[J-Wo]

I got the same plan as CHINAdeals except they were able to offer me CID/VM/100 txt msg for the same price. Your upgrade for w810i beats me though. You must have had your old phone for at least 3 years, right?

[ShaTR]

they offered me:

250 min
25 anytime
6pm - e&w
Cakker ID
R2R
100 LD


gotta love Cakker ID :lol:

[CHINAdeals]

gotta love Cakker ID :lol:

Cakker ID > Caller ID

I was going to change it but man it gave me a laugh hahaa.



I got the same plan as CHINAdeals except they were able to offer me CID/VM/100 txt msg for the same price. Your upgrade for w810i beats me though. You must have had your old phone for at least 3 years, right?

DANG...i want 100 txt

ACTUALLY i want the blackberry 8800 + 2megabit plan.

we'll see if i can 'work' it

i'll hold off for a bit

and i've had my phone for 2 years only..

[megawhatever]

sweet after calling back today. another representative made some adjustments for me today. A reduction of R2R for $5 less.

250 min
6pm - e&w
Caller ID

$20 + sys access + 911. No contract.

[CHINAdeals]

sweet after calling back today. another representative made some adjustments for me today. A reduction of R2R for $5 less.

250 min
6pm - e&w
Caller ID

$20 + sys access + 911. No contract.

no contract!

I guess no phone either right?

epp plan?

tha'ts not too shabby.

[megawhatever]

well i m using a phone from 3 yrs ago. I had signed a contract for 2 yrs back den but long expired.

[saw_mui]

hey,

just wondering what you people have been saying to the rep in order to get the rentention plans. Planning to call them this week. Any pointers!!!

Sorry don't have the time to read all of 589 threads lol....

THANKS!

[ultimate]

I have tried to get a good plan like 3 times now and everytime they offer me something really expensive?? Please any pointers? I need something with 150 mins and caller id... and incoming free would be nice too :d
Thanks

[TRK9]

I guess I got a good deal then...

-250 anytime
-6pm EW/WE
-100 LD
-R2R
-$10 Communication Value Pack (includes CID,VM,125 SMS send)
-6 months unlimited local calling
-3 months network calling (pointless really, since I have unlimited local calling)
-3 year contract
-$0 W810

For $20/month + SAF, 911 and Taxes
Thinking of adding "Name Display" for $1.33/month extra

I've had this line with them since 1995, so I guess that helps.

[weedb0y]

Wow, anyone notice that they are making their deals hotter after Feb (aka $400 cancellation fee) cut-off and nearer to Number portability.

Can't wait for HUP then! ;)

[CHINAdeals]

hey,

just wondering what you people have been saying to the rep in order to get the rentention plans. Planning to call them this week. Any pointers!!!

Sorry don't have the time to read all of 589 threads lol....

THANKS!

just read the first post then

[deeplove]

are there ANY benefits by going through applicant.ca??? instead of phoning rogers directly.

[selpats]

Damn, I should have started reading this thread when it came out two years ago!

Pardon my ignorance but what is HUP?

[jwei]

Damn, I should have started reading this thread when it came out two years ago!

Pardon my ignorance but what is HUP?

hardware update program

[ItemFinder]

hardware update program

It's actually handset upgrade purchase.

[jwei]

It's actually handset upgrade purchase.

oya? >>>http://howardforums.com/showthread.php?t=1036619&highlight=hardware+update+program

[ice_cap]

I am currently with Telus and my contract ends in May. I'm going to switch to Rogers but can I just walk in to a Rogers store and negotiate deals like you guys do on the phone or do Ihave to sign up, then wait a bit, then phone for a better plan? If I have to wait, how long should I wait before calling? Thanks for your help anyone!

[Pookapotomus]

I am currently with Telus and my contract ends in May. I'm going to switch to Rogers but can I just walk in to a Rogers store and negotiate deals like you guys do on the phone or do Ihave to sign up, then wait a bit, then phone for a better plan? If I have to wait, how long should I wait before calling? Thanks for your help anyone!

Hi ice_cap, welcome to RFD's forums. I'm not too sure if you can negotiate for a plan before you even are on a contract/plan with them. This thread is about retention plans for people with Rogers wireless, so I assume that you'd need to be with them before you can actually negotiate with them...but I could be wrong.

Have you considered calling Telus in order to negotiate for a retention plan with them? I think there's a thread somewhere in the forums for Telus Retention Plans also. Since you're a new member, you can now appreciate the joys of RFD's search engine!!

I'll come back a few hours later or tomorrow to edit this post and give you the link to that other thread in case you still haven't found it. :cheesygri


Okay, maybe that was a bit mean. Here's one of the links I found. I remember seeing an older one a few months back but this should be a good start for you.
http://www.redflagdeals.com/forums/showthread.php?t=261303&highlight=telus+retention+plans

Okay, found the older thread with about 175 replies...
http://www.redflagdeals.com/forums/showthread.php?t=170777&highlight=telus+retention+plans

[Mad.Whack]

I am currently with Telus and my contract ends in May. I'm going to switch to Rogers but can I just walk in to a Rogers store and negotiate deals like you guys do on the phone or do Ihave to sign up, then wait a bit, then phone for a better plan? If I have to wait, how long should I wait before calling? Thanks for your help anyone!

6 months minimum. With the new cancellation fee it might be longer.

[CHINAdeals]

I guess I got a good deal then...

-250 anytime
-6pm EW/WE
-100 LD
-R2R
-$10 Communication Value Pack (includes CID,VM,125 SMS send)
-6 months unlimited local calling
-3 months network calling (pointless really, since I have unlimited local calling)
-3 year contract
-$0 W810

For $20/month + SAF, 911 and Taxes
Thinking of adding "Name Display" for $1.33/month extra

I've had this line with them since 1995, so I guess that helps.

oh and btw..this HELPS!

thns!

we should put REGIONS next tour 'plans'..supposedly.it varies by region

[TRK9]

Wow, anyone notice that they are making their deals hotter after Feb (aka $400 cancellation fee) cut-off and nearer to Number portability.

Can't wait for HUP then! ;)

I should have mentioned that my deal was before Feb. 1

[jtcb]

I guess I got a good deal then...

-250 anytime
-6pm EW/WE
-100 LD
-R2R
-$10 Communication Value Pack (includes CID,VM,125 SMS send)
-6 months unlimited local calling
-3 months network calling (pointless really, since I have unlimited local calling)
-3 year contract
-$0 W810

For $20/month + SAF, 911 and Taxes
Thinking of adding "Name Display" for $1.33/month extra

I've had this line with them since 1995, so I guess that helps.
What is "Name Display"? I think you got it already.. CID is caller id display.

[ultimate]

Can any one help me and post their plan code..

[aznxtambOy]

What is "Name Display"? I think you got it already.. CID is caller id display.

No CID is when someone calls you and you see the number. Name display is when you call someone it will show your number and your name.

[J-Wo]

I am currently with Telus and my contract ends in May. I'm going to switch to Rogers but can I just walk in to a Rogers store and negotiate deals like you guys do on the phone or do Ihave to sign up, then wait a bit, then phone for a better plan? If I have to wait, how long should I wait before calling? Thanks for your help anyone!

Rogers always has amazing deals for new customers and new activations. You can probably get a great deal on a new phone (like right now the w810i is $99 for 3 yr plan). Might even get it cheaper if you go somewhere like Pacific Mall. Then get the cheapest plan they will offer, like $20 or $25 a month, because usually they will throw in a lot of free perks like free caller id and unlimited calling for 6 months or a year. Then wait until those perks expire and call retentions to renegotiate your plan, because as someone said you can't call retentions until you've been at least 6 months into your current contract. Good luck!

[CHINAdeals]

No CID is when someone calls you and you see the number. Name display is when you call someone it will show your number and your name.


.. regardless of whether or not you have them saved as a 'contact'

[xeodragon]

If you saved the person as a contact, their name appears with CID.

[Haz]

If you saved the person as a contact, their name appears with CID.
The name display CID feature is for numbers not already saved. Sorta like the home line CID feature. Had a friend call me from his cell and his name showed up as his full name in capitals. ie. "JOHN WAYNE"

[CHINAdeals]

The name display CID feature is for numbers not already saved. Sorta like the home line CID feature. Had a friend call me from his cell and his name showed up as his full name in capitals. ie. "JOHN WAYNE"

do contacts SAVED on your sim/phone memory take PRECEDANT over the Name Display CID?

(like lets say you actually saved his contact on your phone as J Wizzle...would you see J Wizzle or JOHN WAYNE? )

[Haz]

do contacts SAVED on your sim/phone memory take PRECEDANT over the Name Display CID?

(like lets say you actually saved his contact on your phone as J Wizzle...would you see J Wizzle or JOHN WAYNE? )
When Rogers was testing it, the Name Display CID took precedent several times, not 100% of the time. Don't know if that's true now that it's no longer in the free testing phase.

[klaatu]

Well, on my 3rd try, (twice yesterday, once today) I got thru to customer relations in Kitchener (Now I thought I was already talking to customer relations each time, since I called *611 as well as the 888 number (see first post), so I guess that number doesn't get you to the real dealers anymore).

I have 11 months left on my plan, and I want a KRZR now! I told the CSR that I might just give my phone to a relative to run out the contract and go to Telus for their $179 KRZR and a better plan. That seemed to work as the code word cause BING! "Let me put you thru to customer relations" :)

Not the best deal that I've read here, but I'm satisfied:

KRZR $129 ($179 - $50)
$25 +SAF +911 gets me:
250 weekday minutes,
unlimited 6pm - 8am and weekends
CID
R2R
100 LD Canada
admin fee waived ($35 - $35)

I was paying $20 for 50/1000 + 50, 9pm E/W and R2R

Thanks RFD!

[kid]

Well, on my 3rd try, (twice yesterday, once today) I got thru to customer relations in Kitchener (Now I thought I was already talking to customer relations each time, since I called *611 as well as the 888 number (see first post), so I guess that number doesn't get you to the real dealers anymore).

I have 11 months left on my plan, and I want a KRZR now! I told the CSR that I might just give my phone to a relative to run out the contract and go to Telus for their $179 KRZR and a better plan. That seemed to work as the code word cause BING! "Let me put you thru to customer relations" :)

Not the best deal that I've read here, but I'm satisfied:

KRZR $129 ($179 - $50)
$25 +SAF +911 gets me:
250 weekday minutes,
unlimited 6pm - 8am and weekends
CID
R2R
100 LD Canada
admin fee waived ($35 - $35)

I was paying $20 for 50/1000 + 50, 9pm E/W and R2R

Thanks RFD!

Thank you for sharing this info !

I called yesterday myself, but they wouldnt give me any good plan even my previous contract expeired like 4-5 yrs ago and been good customer with them since 1998.

Anyway, I will try again tomorrow.

Does anyone know is the customer relations work 24/7 ? Or I better off calling during normal working hrs.

Thanks.

[bubble.tea]

^ Dude., 1 - The rep who did this for you is gonna get fired.
2 - ALL the reps who subsequently ended up giving these to you are gonna get the smmmmmmmmmmmmmmack down. :D

There's no good that's going to come of you and your retention plans. I guarantee it. However....I hope I'm VERY wrong :cheesygri

[belfour]

Well last year (or was it 2 years ago ?) We had that PM Telus plan, 1 year free service just paid SAF + 911.

[simms]

Well last year (or was it 2 years ago ?) We had that PM Telus plan, 1 year free service just paid SAF + 911.

This isn't one year. It's the duration of the contract + extensions.

^ Dude., 1 - The rep who did this for you is gonna get fired.
2 - ALL the reps who subsequently ended up giving these to you are gonna get the smmmmmmmmmmmmmmack down. :D

There's no good that's going to come of you and your retention plans. I guarantee it. However....I hope I'm VERY wrong :cheesygri

Yea, I hear you. Actually I didn't call a rep... it just happened one day when I logged into Customer Care. It might change back, who knows. I've only called into Retention twice ever, one to listen to a plan, another to accept one.

[bubble.tea]

..... I've only called into Retention twice ever....

You must've been taught by the best...to have this after only 2 calls.

[tmleafs26]

How's this plan compared to what people are getting? It's a corporate plan

Corporate Business Plan - $18.00
200 Wkday/Unltd Wkend
Unltd Evenings
Detailed Billing
Network Features *
Enhanced Voicemail
Exact Pricing
Cdn Corporate Long Distance
Canada to US Long Distance

Additional Charges**
Unltd Evenings - $5.00 - Monthly
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?

Discount(s)
Better Choice Bundles 15% Disc

[CHINAdeals]

This isn't one year. It's the duration of the contract + extensions.



Yea, I hear you. Actually I didn't call a rep... it just happened one day when I logged into Customer Care. It might change back, who knows. I've only called into Retention twice ever, one to listen to a plan, another to accept one.

logged into customer care?

that's 'log into customer care online?'

[simms]

logged into customer care?

that's 'log into customer care online?'

Yes, online.

[simms]

How's this plan compared to what people are getting? It's a corporate plan

Corporate Business Plan - $18.00
200 Wkday/Unltd Wkend
Unltd Evenings
Detailed Billing
Network Features *
Enhanced Voicemail
Exact Pricing
Cdn Corporate Long Distance
Canada to US Long Distance

Additional Charges**
Unltd Evenings - $5.00 - Monthly
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?

Discount(s)
Better Choice Bundles 15% Disc

Standard Corp plan (but not offered anymore). No retentions on it.

[HowEver]

I'm not sure what you mean, but corporate plans are distinct from retentions plans. You don't get a corporate plan by threatening to quit, and you don't get a retention plan based on where you work.

That said, the plan cited is a standard, and good, corporate plan. It's worth holding on to.

Standard Corp plan (but not offered anymore). No retentions on it.

[simms]

I'm not sure what you mean, but corporate plans are distinct from retentions plans. You don't get a corporate plan by threatening to quit, and you don't get a retention plan based on where you work.

That said, the plan cited is a standard, and good, corporate plan. It's worth holding on to.

Uh, you must've misread. I said that was a standard corporate plan, with no retentions.

That said, the plan is a standard plan that isn't offered anymore - exactly what I posted. It's OK to hold on to and there are several retention plans that would be better.

[redflagged2006]

How's this plan compared to what people are getting? It's a corporate plan

Corporate Business Plan - $18.00
200 Wkday/Unltd Wkend
Unltd Evenings
Detailed Billing
Network Features *
Enhanced Voicemail
Exact Pricing
Cdn Corporate Long Distance
Canada to US Long Distance

Additional Charges**
Unltd Evenings - $5.00 - Monthly
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?

Discount(s)
Better Choice Bundles 15% Disc

Were you offered this recently or did you already have it?

[deuce]

How's this plan compared to what people are getting? It's a corporate plan

Corporate Business Plan - $18.00
200 Wkday/Unltd Wkend
Unltd Evenings
Detailed Billing
Network Features *
Enhanced Voicemail
Exact Pricing
Cdn Corporate Long Distance
Canada to US Long Distance

Additional Charges**
Unltd Evenings - $5.00 - Monthly
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly - What is this?

Discount(s)
Better Choice Bundles 15% Disc

ive had that plan for the last 3 or so years.
i did get them to add 1000 txt/month package and then give a $10 credit, but i havent been able to get them to add in unlimited incoming.
maybe theyll give it up when number portability comes around :)

aparently if you want unlimited incoming or R2R you have to get off of the corp plan, but i like my enhanced voicemail and per-second billing too much to lose.

[colorwolf]

aparently if you want unlimited incoming or R2R you have to get off of the corp plan, but i like my enhanced voicemail and per-second billing too much to lose.

That's not true, I'm on a government corp plan. That has the following features for $23

200 min
WN/WE (after 6)
CID
VM

I just called yesterday and they gave me unlimited network. That's for Rogers, Fido and Rogers home phone. I also got a HUP for the Sony W810i for $0 but i have to pay for activation. I'll try in a couple days to see if I can get 100 LD mins and Text Message.

[timmee21]

any good data+minutes plan? :)

[EL820]

Well last year (or was it 2 years ago ?) We had that PM Telus plan, 1 year free service just paid SAF + 911.

This isn't one year. It's the duration of the contract + extensions.

The free MSF is only good for one year. It would be one sweet deal if you only have to pay the SAF + 911 for the duration of contract + extensions.

[fantom]

Sure it can. just go to rogers video, and get a $100 recharge voucher. it'll extend the expiree for 1 year from the day you apply it.

also, try to recharge before the expiree date so you can keep any credit thats on the account at the time plus whatever you add on.

expired... i changed the pricing plan to monthly pay plan... is there a way to switch that back to the $100 yearly plan again?

i didn't know they sold these vouchers at rogers video to begin with either... wow.

[SV_Trinity]

any good data+minutes plan? :)

I'm trying to find the same info... but seems most of the ppl here are just getting voice/txt.

I'm researching Blackberry Data/Voice/Txt plans... I'll post what I can find out...

[power886]

just got the SE W810i for 59.99 plus $35 activation fee..renewed for 3 yrs.:D :D gonna debrand it....:lol: :lol:

[chinsterr]

just got the SE W810i for 59.99 plus $35 activation fee..renewed for 3 yrs.:D :D gonna debrand it....:lol: :lol:

If you are planning to sell it , good luck ! There are soo many w810s floating around that ppl are not even willing to shell out 200 for one. By the time you "debrand" it , you'll be making only $50 . Seems like a alot to do just for $50 bux , considering you had to renew your contract for 3 years

my 2 cents

[mcjackass]

just got the SE W810i for 59.99 plus $35 activation fee..renewed for 3 yrs.:D :D gonna debrand it....:lol: :lol:

Not bad - I got it a week ago for 49.99 no activation fee...renewed for 3 years. Been with them for 7 years now, 3 more won't kill me. :cheesygri

Debranded the next day for $10.00 - pretty cool once you get rid of all the Rogers limitations.

[CHINAdeals]

can the k790a be 'debranded' too?

i tried hofo but i couldn't find an answer.

[yodi]

Not bad - I got it a week ago for 49.99 no activation fee...renewed for 3 years. Been with them for 7 years now, 3 more won't kill me. :cheesygri

Debranded the next day for $10.00 - pretty cool once you get rid of all the Rogers limitations.

is their a program i can debrand my W810i with?

[TRK9]

is their a program i can debrand my W810i with?

There is a site where you can do it remotely using the supplied USB cable. It costs 7 Euros. I did this to my phone and got the latest firmware (newer than Rogers branded firmware on SEUS).

This firmware has better bluetooth support for my car (TL), etc... The debranding will let you assign MP3s as ringtones, etc.
You will have to setup the Rogers internet profile if you use it, after the update.

The site is: http://www.wotanserver.com/

[boonjaca]

Debranded the next day for $10.00 - pretty cool once you get rid of all the Rogers limitations.

Where did you get it debranded for $10, I got my phone a few days ago and they were going to charge me about $40 to debrand it at the Eaton Centre.

Also does anyone know with R2R calling, does this include long distance? So if I call someone in Barrie from Toronto that's on Rogers, do I get knocked for the LD charges?

[sibermage]

Where did you get it debranded for $10, I got my phone a few days ago and they were going to charge me about $40 to debrand it at the Eaton Centre.

Also does anyone know with R2R calling, does this include long distance? So if I call someone in Barrie from Toronto that's on Rogers, do I get knocked for the LD charges?

You will get charged LD. R2R applies to Rogers phones in the same local calling area.

[chinsterr]

I am on a retentions plan right now. My gf who is with bell wants to move to rogers so we can have a "couples plan." What is the best way to go about doing this ? Through retentions? However, my contract is up at the moment, so i was wondering if we both signed some 3 year thing if we could get better plans/HUP stuff etc.

I have $23 a month

250 minutes daytime
unlimited eve and weekends (start from 6)
caller id
call waiting/conference call


What should i expect if i renew my contract for another 3 years AND add another phone ?

[TorontoEh]

Hi all, does anyone currently have a Rogers PrePaid plan which gives you ulimited wknites/weekends and all extras for $1 a day? or Is it better to go with their 1cents a min, weeknites/weekend but starts from 8pm?

I'm trying to stay away from contracts and 6.95 monthly fee

[Haz]

can the k790a be 'debranded' too?

i tried hofo but i couldn't find an answer.The last time I researched that (about a month ago) was that it wasn't possible yet.

Where did you get it debranded for $10, I got my phone a few days ago and they were going to charge me about $40 to debrand it at the Eaton Centre.Here in Vancouver, there are a few people advertising in the Buy & Sell for $10 although I wouldn't trust those people. Might be some guy carrying a laptop around to debrand/unlock phones.

[giaotze]

It's doable
I've done it
K790a is at totally different level after debranding it
Highly recommanded
I did it from wotan server
http://www.wotanserver.com/en/
PM me if you have some questions

[Johnny767]

I just did a HUP, already had the usual.....

250 Daytime, Evenings after 6, CID, 100 min LD, etc for $25.

...for which I was pretty happy, the only thing I was after was VM or secondly Text Messaging. For an additional $5 I got 125 outgoing Texts and VM.

and the KRAZR for $100 and the usual $35 fee waived on a 2 year contract.

In my mind a very fair deal, from a very friendly and helpful Rep!

[chinsterr]

I am on a retentions plan right now. My gf who is with bell wants to move to rogers so we can have a "couples plan." What is the best way to go about doing this ? Through retentions? However, my contract is up at the moment, so i was wondering if we both signed some 3 year thing if we could get better plans/HUP stuff etc.

I have $23 a month

250 minutes daytime
unlimited eve and weekends (start from 6)
caller id
call waiting/conference call


What should i expect if i renew my contract for another 3 years AND add another phone ?


:!: just bumping my questions ...

[Mad.Whack]

:!: just bumping my questions ...

Couples/family plans suck. Just get 2 retention plans with Rogers 2 Rogers.

And we can't answer your question...

[chinsterr]

Couples/family plans suck. Just get 2 retention plans with Rogers 2 Rogers.

And we can't answer your question...

...thanks... :|

[raskal]

I agree.

I had a couples plan but when you have to pay $15 for the extra phone + SAF +911 and share the minutes it just doesn't make sense when you can get a retentions plan that costs $20 and has R2R.

[TRK9]

Where did you get it debranded for $10, I got my phone a few days ago and they were going to charge me about $40 to debrand it at the Eaton Centre.

Also does anyone know with R2R calling, does this include long distance? So if I call someone in Barrie from Toronto that's on Rogers, do I get knocked for the LD charges?

Are you guys too scared to do this yourselves with the remote unlocking software on http://www.wotanserver.com/en? 7 Euros for 1 credit cost me less than $12 (with PayPal) and it took me less than 10 mins to do. See my post above.

Works on almost all SE phones, check out the site.

[longd]

:!: just bumping my questions ...

you can't add a phone on your corp. plan, you can get the same plan you have on another account.

[longd]

Where did you get it debranded for $10, I got my phone a few days ago and they were going to charge me about $40 to debrand it at the Eaton Centre.

Also does anyone know with R2R calling, does this include long distance? So if I call someone in Barrie from Toronto that's on Rogers, do I get knocked for the LD charges?

well.. i can do the debrand for you, $10 .... normally, the market price is from $25 - $40

[Acuratl]

Guys i just picked up a blackberry pearl :) mwahaha, are there any mail in rebates?

Also i adjusted my 4 existing phones to this plan, please advise


25/mo

250 minutes, Unlimited Evenings weekends after 6PM
Free Voicemail
Free Caller ID
Free Rogers 2 Rogers
5/month for 2500 outgoing Text's
5% loyalty Discount
15% MSF discount <-- -- No clue but i'll take it!

+6.95 fee, 50cent fee


^^^ Hows Them Bananas?

[kqc]

is their a program i can debrand my W810i with?

Yes. It is free if you have the data cable (which is included in Rogers bundle) and you know how to do it properly. All can be downloaded from web.

[cruzer24]

you can't add a phone on your corp. plan, you can get the same plan you have on another account.


Just to clarify. I have a corp plan right now. Say if I was going to add a phone on a family plan. Could that new phone have the same plan I have right now?

Thanks in advance.

EDIT:
Nevermind. I found the answer.

Thanks anyways

[longd]

Just to clarify. I have a corp plan right now. Say if I was going to add a phone on a family plan. Could that new phone have the same plan I have right now?

Thanks in advance.

EDIT:
Nevermind. I found the answer.

Thanks anyways

if you on corp plan, if you want to add a phone on family plan, you need to change your plan to family plan, why don't you keep your existing corp plan and get a new line on your same corp plan?

[cruzer24]

if you on corp plan, if you want to add a phone on family plan, you need to change your plan to family plan, why don't you keep your existing corp plan and get a new line on your same corp plan?

Yeah that's what i'm going to end up doing. Thanks!

[SV_Trinity]

Guys i just picked up a blackberry pearl :) mwahaha, are there any mail in rebates?

Also i adjusted my 4 existing phones to this plan, please advise


25/mo

250 minutes, Unlimited Evenings weekends after 6PM
Free Voicemail
Free Caller ID
Free Rogers 2 Rogers
5/month for 2500 outgoing Text's
5% loyalty Discount
15% MSF discount <-- -- No clue but i'll take it!

+6.95 fee, 50cent fee


^^^ Hows Them Bananas?


I'm considering the PEARL also. What are you doing for DATA ?

[kcorscadden]

I have heard all this talk about "debrand" lately. What is this and what is the point to it?

[Acuratl]

I'm considering the PEARL also. What are you doing for DATA ?

Canada SUCKS for unlim data plans, im trying out the 2mb/month for 5 bucks, not going to browse websites, but its fine for email, (can check it like 10 times a day) without going over, still looking for a rebate i can try though :(

PS: i got my pearl on ebay for 249 cdn shipped to my door, :D

[J-Wo]

Yes. It is free if you have the data cable (which is included in Rogers bundle) and you know how to do it properly. All can be downloaded from web.

care to provide us with the site for this free debranding?