[Merged] Hot deal for Rogers Wireless Customers

[Geil]

what is CRSX?
OOOPSy stupid of me, I just assumed....
Car enthusiast forum..Club RSX
http://forums.clubrsx.com/showthread.php?t=338228
55pages in 5 days :D

[mrgeo]

These rogers rate plans sound awesome. My telus account is expiring soon, they havent offered me anything interesting. Looking to go to rogers. So, my question is that would I get a better deal on a phone/rate plan if i go to a retailer or do it through the rogers site?

[nhuang]

For those who are on a tight budget and don't want to spend $99 to get a razr but want to get a better deal than the basic Nokia phone, you could get the Motorola V551 for FREE, which, in my opinion, a decent phone - it has quad-band, can take pics, capture videos, record voice msg, and has decent display screen (65KTFT), decent lithium battery (780 mAh) and bluetooth. It costs over $100 USD to buy this phone without plan (see eBay).

Oh, if you're worry that this phone got some low ratings in some reviews, you shouldn't b/c most of those ppl had the "first generation" of the phone with a defective firmware that led to problems with reception and shortened battery life. I think most v551 now have the upgraded firmware. Plus, if you got a faulty phone, rogers has a policy which allows you to exchange your phone for free (within 30 days).

[B40]

oh but this thread is way more informative though and useful the CRSX one is just for BSing :lol: ! haha

Jailbait CRSX thread > *

:lol:

[B40]

Rogers SDU Special Duties Unit: 1-888-936-7283
Conditions:
1. be a rogers customer for at least 6 months.
2. renew your contract for a total of 3 years(from the day you call, NOT added on to whatever you have right now)\

3. you can get: $25/mo+tax+licence for 250 daytime, unlimited evenings at 6pm, unlimited weekends, and FREE Call Display and FREE detailed billing. If you are a very elite rogers customer, you can sometimes get 100 minutes of Canadian Long Distance and free voicemail, AND no $35 upgrade fee when you get a new phone


My plan right now is $20+taxes/system access but only 150 daytime minutes.

I have an extra $12 for call display and advanced voice mail...

Are there any plans for 150 mins? And if call display is included, how much is advanced voice mail?

I think my deal is pretty good already. Can I renew the contract for 2 years and get a free or discounted phone? 3 years seems like a long time and the discounts on the phones aren't even that great.

[HowEver]

Chances are you'll have a phone in years 2-3, and if what you quoted is correct, it will only take 6 months before you can get another retention deal.

Why would you want fewer monthly minutes?

As for voicemail being included, it's been said repeatedly: these deals may be similar, but they differ for *every* caller depending on their tenure with Rogers, their monthly fees paid, their timeliness of payments, etc.

"Just call and ask." That should be the new subtitle for this thread.

My plan right now is $20+taxes/system access but only 150 daytime minutes.

I have an extra $12 for call display and advanced voice mail...

Are there any plans for 150 mins? And if call display is included, how much is advanced voice mail?

I think my deal is pretty good already. Can I renew the contract for 2 years and get a free or discounted phone? 3 years seems like a long time and the discounts on the phones aren't even that great.

[Fobulous]

For those who are on a tight budget and don't want to spend $99 to get a razr but want to get a better deal than the basic Nokia phone, you could get the Motorola V551 for FREE, which, in my opinion, a decent phone - it has quad-band, can take pics, capture videos, record voice msg, and has decent display screen (65KTFT), decent lithium battery (780 mAh) and bluetooth. It costs over $100 USD to buy this phone without plan (see eBay).


i second this notion... this phone is pretty good and at $0 its quite a steal. its pretty much the same as the v600/v3 phones, just packaged differently.

[dealers]

What's the plan's number? I could like to get this offer.

What I have so far is $23+SAF+911, everthing is the same, except nights/weekends 6pm. So, for $3+Tax more, I got 6pm, is it worth it?


I just confirmed my new plan.

$20 +SAF + 911
new phone (samsung phone I mentioned before)
Waived activation completely
Free Voice mail
Free Call ID
6 months unlimited
100 canada long distance
nights/weekends 8pm
225 anytime.

2 yr contract

I think I maxed out what I could without a corporate. I probably could have pushed for the 6pm instead of the voice mail. But Seeing how I don't think I'd go over on anytime minutes anyways I went for the voice mail.

[bisk]

Here's the best that I have so far
$25/month + SAF + 911 + tax
250 daytime
Unlimited weeknights (start at 6) and unlimited weekends
Call display
$5/month credit

If I want VM it's $5. Is there anyone else in the Hamilton, ON area getting a better rate than me? I'd like to be paying $20 a month, but getting VM too. Maybe I'll try calling back tomorrow; I got a bit of a better price today versus yesterday.

[Mad.Whack]

What's the plan's number? I could like to get this offer.

What I have so far is $23+SAF+911, everthing is the same, except nights/weekends 6pm. So, for $3+Tax more, I got 6pm, is it worth it?

1171 is his plan code minus the voicemail/100LDmin (those are added manually if you are nice/good ;) )

Your plan is better, especially considering his caller id/voicemail credit will expire when his contract ends.

[AirTimid]

Here's the best that I have so far
$25/month + SAF + 911 + tax
250 daytime
Unlimited weeknights (start at 6) and unlimited weekends
Call display
$5/month credit

If I want VM it's $5. Is there anyone else in the Hamilton, ON area getting a better rate than me? I'd like to be paying $20 a month, but getting VM too. Maybe I'll try calling back tomorrow; I got a bit of a better price today versus yesterday.

Have basically the same plan, with 100min LD and free local calling/text/picture messaging for the next 6 months. They would either give my early evenings OR VM, not both. I'm paying $20/month on 3 year contract.

[the watcher]

jsut called rogers:

this is the corporate plan i have now:
200 daytime
weekdn and night after 6
voicemail and call display
canadian LD saver plan
by the second billing
for 23$/mth + the other fees

this is what he offered me:
200daytime
100 LD minutes
weekends after 6pm
6 monhts unlimited
1000 rogers to rogers minutes
and i loose by byt he second billing
gotta sign a 3 yr contract to get razr for 99$

i told them i wanted to look at other plans during the holiday promotions.
i find that's a pretty ****** offer

any tips from those of you with corporate?
anything else i can do?

[lithium]

I was just wondering are there any other retention plans Rogers offer right now?

[starR]

Dude....

You have one of this best corporate plans Rogers offers....Honestly, what else are you expecting to get?

jsut called rogers:

this is the corporate plan i have now:
200 daytime
weekdn and night after 6
voicemail and call display
canadian LD saver plan
by the second billing
for 23$/mth

this is what he offered me:
200daytime
100 LD minutes
weekends after 6pm
6 monhts unlimited
1000 rogers to rogers minutes
and i loose by byt he second billing
gotta sign a 3 yr contract to get razr for 99$

i told them i wanted to look at other plans during the holiday promotions.
i find that's a pretty ****** offer

any tips from those of you with corporate?
anything else i can do?

[Fobulous]

Signed up just under a year ago -

SE T637 for $0 (sold it for $240) and no $35 admin/hardware upgrade fee

For my first year of the 3-year contract ~
$0 service fee + SAF and 911
700 daytime
unlimited after 6pm wn, and we
caller ID

Just called in last night to downgrade my plan for the 2nd and 3rd years of my contract ~
$20 service fee + SAF and 911
250 daytime
unlimited after 8pm wn, and we
caller ID.

Quite content with this deal simply b/c of the first year of service fees being waived.

[belfour]

Signed up just under a year ago -

SE T637 for $0 (sold it for $240) and no $35 admin/hardware upgrade fee

For my first year of the 3-year contract ~
$0 service fee + SAF and 911
700 daytime
unlimited after 6pm wn, and we
caller ID

Just called in last night to downgrade my plan for the 2nd and 3rd years of my contract ~
$20 service fee + SAF and 911
250 daytime
unlimited after 8pm wn, and we
caller ID.

Quite content with this deal simply b/c of the first year of service fees being waived.

That's good to hear.. cause i am going to downgrade my plan in a few weeks... got that same telus plan on Feb 1 2005... I'll try to ask for free long d too.. :)

I'll probably still use the T637 i got for free.

[fallengod]

how do evereone get caller id for free? this is what i got and i agree to it (for now :twisted: )

100 day time mins
1000 evening and weekend
unlimited incoming.

25$+saf+tax

and this is talking to cus relations also......can i do any better then this?

and i was one of those people who got 1 year free also last year

i don't mind about the 1000 daytime mins but i really want to break them down for the caller id... anyone with a good plan now mind giveing me their cell phone number so i can see if i can get it match?

[the watcher]

Dude....

You have one of this best corporate plans Rogers offers....Honestly, what else are you expecting to get?


forgot to mention its 23$ + the other BS fees.
well i see ppl gettting plans like this:
20$
unlimited ev/wknd @ 6pm start time or VM
call display
100 ld minutes
250 daytime

which is 3$ less, gets 100 LD minutes and 50+ minutes during the day.

[c001m4n]

This is kind of OT. This question is for those who got a Black Razr with their contract (pretty much almost everyone). Did the package come with the right angle adapter, usb cable, headset, and the screen wipe pillow? Or is that only for VIP edition or something? I only got the case, belt clip, and the charger.

[bunnyfoo]

This is kind of OT. This question is for those who got a Black Razr with their contract (pretty much almost everyone). Did the package come with the right angle adapter, usb cable, headset, and the screen wipe pillow? Or is that only for VIP edition or something? I only got the case, belt clip, and the charger.

That's what I got with mine too. I was wondering about the adapter too until my mom and my friend got their phones.

[Pavel]

For those who are on a tight budget and don't want to spend $99 to get a razr but want to get a better deal than the basic Nokia phone, you could get the Motorola V551 for FREE, which, in my opinion, a decent phone

I agree, this is a good phone. I got one last year at this time, paid $150 with the h/w upgrade. Had extensive problems with poor battery life. A few dweebs [Rogers reps] and mods on Howards Forums are morons and wouldn't acknowledge there was a problem, despite all the complaints posted. But now, with the newest firmware, those problems are solved. I wouldnt hesitate to recommend the V551 to anyone.

Currently. I am considering upgrading to the Razor, but I would sure like to get the 2 mp camera version.

[shadowfighta]

Rogers is bringing back 700 mins plan tomorrow. It's actually the 350 min $40 (i think it has unlime e/w at 8 too) plan with 350 bonus minutes. Maybe they'll have similar retention deals like last yr for this plan? (700 mins, unlim e/w, first year monthly service fee waived).

[D-Sisive]

This is kind of OT. This question is for those who got a Black Razr with their contract (pretty much almost everyone). Did the package come with the right angle adapter, usb cable, headset, and the screen wipe pillow? Or is that only for VIP edition or something? I only got the case, belt clip, and the charger.


i got the silver, got right angle adapter, usb charger, case+belt clip

no headset or screen wipe, those are from the more expensive package back then

[B40]

This is kind of OT. This question is for those who got a Black Razr with their contract (pretty much almost everyone). Did the package come with the right angle adapter, usb cable, headset, and the screen wipe pillow? Or is that only for VIP edition or something? I only got the case, belt clip, and the charger.

I don't think they ever give you the USB cable, they want you to use data transfer to spend more money.

[starR]

You pay $23 and get
200 day
per second billing
eve/wknd @ 6pm
VM, CID
discount on LD rates

For $20 you won't get what you posted in Ont/Que/BC, only out East provinces and Western (except BC) provinces.

You'll most likely get for $20
200-250 day
eve/wknd @ 8
CID (no VM)
100 LD
no per second billing

You dedide what's better. You'd be looking at $20 + $5 (6pm) + $5 (VM) = $30.

BTW - all the plans have the 'BS' fees on top. SAF and 911 are always extra.

So you'd be paying $7 more to get 25-50 extra day time and 100 LD mins and lose per secong billing.

Is the grass really greener on the other side?? You make the call.

forgot to mention its 23$ + the other BS fees.
well i see ppl gettting plans like this:
20$
unlimited ev/wknd @ 6pm start time or VM
call display
100 ld minutes
250 daytime

which is 3$ less, gets 100 LD minutes and 50+ minutes during the day.

[Cisco KId]

apparantly someone posted they were able to switch to the plan even though their 2 year time wasn't up..


I have been with rogers now for for 3 yrs and as of july 05 resigned onto a 2 yr with a V551 for 99 at that time. I recently called customer service and spoke to retention dept about some of these new plans and I basically had my choice of any of these plans as long as I locked back into a 2 yr deal. Since I have a plan that is per second and I have 400 minutes/mth free local calling for 6mths, call disply free 3 mths, eves and weekends free from 6pm, free enhanced voice mail for 2 yrs the end price is like 53/mth tax in with.

This is a great deal for those looking for a plan when they do not use many daytime minutes but even at $25 you still gotta add on 7.45/mth in fees and then add tax. The need to bring back per second billing again. 200 minutes/mth is nothing per minute billing.

I have found retention dept very good to deal with.

[lithium]

I was just wondering are there any other retention plans aside from the $20 one that Rogers offer right now?

anyone....? :)

[DaTrader]

Rogers is bringing back 700 mins plan tomorrow. It's actually the 350 min $40 (i think it has unlime e/w at 8 too) plan with 350 bonus minutes. Maybe they'll have similar retention deals like last yr for this plan? (700 mins, unlim e/w, first year monthly service fee waived).

You are right. I called Rogers to see what they can offer me. This is what I have right now (been with Rogers since 2000)!

Family Plan
500 Shared anytime minutes
2500 Between Us calling
U/L nights as of 6pm
U/L weekends
Call Display on Both phones.

I pay $50+saf+911 on my phone + 20+saf+911 on my wife's phone.

What he offered is not much different.

The rep quoted me on the 700 minute plan (350+350) for $40 + $5 for weeknights as of 6pm.
You add another line on it for $25. 2 x Called ID is $10 (he probably could take that out on a 2 year plan).

Comes out to EXACLTLY the same price I pay right now for both phones ($70) but I have 200 more minutes.

He offered the V5551 for $49 each phone with no admin fee (yuck of a price).

Now I need to shop around and see what is offered so I can come up with a counteroffer....

Any suggestions?

[dealman]

You are right. I called Rogers to see what they can offer me. This is what I have right now (been with Rogers since 2000)!

Family Plan
500 Shared anytime minutes
2500 Between Us calling
U/L nights as of 6pm
U/L weekends
Call Display on Both phones.

I pay $50+saf+911 on my phone + 20+saf+911 on my wife's phone.

What he offered is not much different.

The rep quoted me on the 700 minute plan (350+350) for $40 + $5 for weeknights as of 6pm.
You add another line on it for $25. 2 x Called ID is $10 (he probably could take that out on a 2 year plan).

Comes out to EXACLTLY the same price I pay right now for both phones ($70) but I have 200 more minutes.

He offered the V5551 for $49 each phone with no admin fee (yuck of a price).

So does this mean the SAF+911 is included in the new offer monthly fee of $40 or $45 for early evenings and weekends?

[faibs]

I don't think they ever give you the USB cable, they want you to use data transfer to spend more money.
was given with the v635

[sabrederek]

Called Rogers yesterday and they have nothing to beat my Bell OPSEU corp plan.... didn't even seem to want to try to match it. He suggested I talk to my HR telecom rep at work for discount codes..... HR has not idea what I or Rogers are talking about. Too bad as I figured with bundling it might have been cheaper and I was kinda looking forward to the Razor.


Guess I'll stick with Bell but will go in as a new number...

$79 for a new Moto E815 with $50 gift cert for esso gas or keep my old number and pay $139 with no gift Cert. My math says new number.


My reading says the E815 (Bell's option) is actually a better phone than the razor but less COOL. Any comments?

[DaTrader]

So does this mean the SAF+911 is included in the new offer monthly fee of $40 or $45 for early evenings and weekends?

I wish.. No it isn't. Well, at least that is not what was offered to me. Again, the guy I spoke to did not seem to try very hard to keep me. Last time I had called I was really REALLY pissed off but this was I was "I want you to give me the best you can so I can use it as my point of comparison with other companies!!". He just gave me a regular plan and said: "Call us back with whatever offer other can make"!!

Sooo, it would be $40 (or $45) +saf+911.

DaT

[HowEver]

Who needs cool? Get a phone that works for you. Also, get reception and features that work for you. I don't like CDMA sound, and I like hearing a ring on my cell phone when the phone at the other end actually starts to ring, not when Bell guesses it will ring.

But what I love most is: no fee to change between phones (just take your SIM card out of your old phone, and plug it into any other Rogers or unlocked phone, any time, or switch between them, any time), and no charge to change plans.

Although Rogers has a way to go with new phones, the Nokia 6620 is a smartphone that approaches a computer, depending on what you load into it. And it's now fairly inexpensive. Now that is cool. It runs MSN-type clients, java and other games way beyond normal phones, and is customizable way beyond a Motorola, unless you want to risk a "seem edit."

And, like the v635, it comes with a data cable. Just something to think about in a thread where people taking advantage of the cheapest retention deal may want to get the most bang for their (phone) buck.




Called Rogers yesterday and they have nothing to beat my Bell OPSEU corp plan.... didn't even seem to want to try to match it. He suggested I talk to my HR telecom rep at work for discount codes..... HR has not idea what I or Rogers are talking about. Too bad as I figured with bundling it might have been cheaper and I was kinda looking forward to the Razor.


Guess I'll stick with Bell but will go in as a new number...

$79 for a new Moto E815 with $50 gift cert for esso gas or keep my old number and pay $139 with no gift Cert. My math says new number.


My reading says the E815 (Bell's option) is actually a better phone than the razor but less COOL. Any comments?

[Pavel]

A little while ago, I got off the phone with this cute sounding girl. She didnt sound like a b___ch or anything.

I had her look up my account(s). I have two with Rogers, totaling at least $80/month. I have had one Rogers cell account for 11+ years.

Currently, I just finished my one year unlimited local calling. I have the following plan with my 3 year contract from December 2004:

250/Unlimited Eve/Wkds Plan - $20.00
25 bonus minutes
Detailed Billing
System Access Fee - $6.95 - Monthly
911 Emergency Svc Access Fee - $0.50 - Monthly
Digital Call Display Credit
Monthly Basic Voice Mail Credit

I had asked politely what she had to offer since I seen so many promotions out right now including the $99 Razor. Carol said that I have a good plan right now and that I wasn't able for a hardware upgrade just yet.

I didn't wish to push this further cuz I had a bad feeling about this call a few seconds after I started talking to her.

Meanwhile, I received two SMS from Rogers telling me that my voicemail password had changed and here is my new p/w. I called up Rogers (*811) and asked them what this all about. The CSR didnt know. Anyhow, I decided to ask if he knew the name of the rep who I talked to earlier. After a short pause, he replied back, Carol. The point being: Rogers IS recording when you last called.

I'll probably call back next week and try again. Dunno what my chances are in getting 3 or 6 months local calling plus a $99 Razor.

[gulu23]

I was able to hook up my own plan (5 year tenure) + my parents (8 year tenure) + my cousin’s plan (Telus customer) + my other cousin’s plan (6 year tenure) + my cousin and his wife (couples roger plan for 5 year tenure)…6 plans in total.

Again this is all by phoning and talking to the right person and calling back 8 times in total (for everyone's plans).

My and my parents plan: (each phone receives…)
2 YEAR CONTRACT
$25 - $10 credit each month for the duration of the contract + SAF + 911 + tax = $25.59 (each phone)
225 daytime minutes (25 minutes added miraculously by a generous CSR after phoning and telling them we loved our new phones)
Unlimited evenings and weekends starting @ 6pm
Caller ID
100 bonus minutes for Canada wide long distance minutes
Unlimited local calling for 6 months
Unlimited picture, video and text messaging for 6 months
1 Black Razr Phone for $99 (includes charger, case + belt clip)
1 Black Razr Phone for $99 (includes charger, case + belt clip)
2 x $35 Service fees waived
**$60 credit for phoning and noticing that a car charger is suppose to be included in the Razr package…so I can buy 2 car chargers from my local store.

My “Telus” cousin:
Same as me, including the 225 daytime minutes (incl. a $99 razr phone on a 2 year contr.)

My 6 year tenure cousin:
Exact same as my plan including a $99 razr on a 2 year contract and a free phone number change.

My cousin and his wife:
3 year contract
2 Razrs one silver and one black.
250 daytime minutes
Everything else the same.

They are not suppose to do group calls...so you got to find the right CSR. And my "Telus" cousin was a new activation, but the CSR jsut told him to go to the local store and buy the phone. He did, and then he phoned in and got his plan changed!!!
Last piece of info, Roger has to send the phone out on a 3 year contract or the shipping department might not send the phone and then the contract is changed to a 2 year contract in the system. I said whatever, just match the Telus 2 year Talk15 plan. (and it was DONE!!!! :lol: )

[BluEL]

I just spoke to Customer Relations trying to setup a NEW account for the wife. I asked about the new SE W600i and apparently it's not available for new sign-ups, however, it was available for a HUP. It is in their systems. I don't understand why it would be available for HUP and not a new sign-up, but that's what I was told. The price is $299 for a 3yr HUP. I said no thanks to the HUP since I had to pay over $100 just to HUP early.

So, ask for this phone if you really want it for a HUP. It is available. Good luck.

[c001m4n]

**$60 credit for phoning and noticing that a car charger is suppose to be included in the Razr package…so I can buy 2 car chargers from my local store.

Where did it say a car charger was suppose to be incuded?

[jay_bionic]

Where did it say a car charger was suppose to be incuded?
I don't see it anywhere either.

[eh^]

heya everyone

I really want to see what deals i could get on my account .. I just called the CR phone # and there was a recording saying " if your not calling to deactive your phone .. please hang up" ... So should i call CR or CS ????



thanks

[Ley]

I just spoke to Customer Relations trying to setup a NEW account for the wife. I asked about the new SE W600i and apparently it's not available for new sign-ups, however, it was available for a HUP. It is in their systems. I don't understand why it would be available for HUP and not a new sign-up, but that's what I was told. The price is $299 for a 3yr HUP. I said no thanks to the HUP since I had to pay over $100 just to HUP early.

So, ask for this phone if you really want it for a HUP. It is available. Good luck.

whats a HUP? :|

[Kwirky]

whats a HUP? :|

HUP = Hardware Upgrade Program

[c001m4n]

heya everyone

I really want to see what deals i could get on my account .. I just called the CR phone # and there was a recording saying " if your not calling to deactive your phone .. please hang up" ... So should i call CR or CS ????

thanks
Call CR, ignore that recording.

[eh^]

Call CR, ignore that recording.


Is CR ...open 24/7 ?

[lktate]

hey all
I never heard of those retention plan things until I read this post
so I called and here's what I got

250 daytime min
100 LD min
unlimited evenings & weekends
early evenings (starts @ 6)
unlimited local rogers to rogers
cid
vm
6 months unlimited local calling
all for $20/month

my original contract will expire in feb 06, so I used the Fido to Fido special ($10/month for the 1st 4months, $20/month after) to kind of asked the rep to PM it, I then agreed to a 3 yr renewal

thanks guys, thanks all

[jyeung]

Just called CR and they gave me the following:

$20/month
200 anytime minutes
Unlimited eve./wkds. after 8 PM
Free Caller ID
6 months unlimited local calling

Free Nokia 6101
3 year term

Should I accept this offer? My last call in to CR was in February (Telus trade-in) and they gave me a similar plan with a Sony Ericsson T616 (which broke), so I need a new phone.

[grilw]

Hi guys ! Finally I can post here with a valid specific question !
This is an AWESOME thread !

Okay , here is my situation , I have been with Rogers for the past 2.X years , and although my contract isn't over yet , I am eligible for a phone upgrade right now , and can extend my contract . Now , I am currently looking at two phones specifically , maybe three now that I read about SE W600i , which I REALLY like so far , and so here is my question .

Right now im on a $30 plan with 200 anytime minutes , voice mail , caller ID , no LD , 25 text messages , evenings and weekends free , and a couple other things .

There's nothing that I would love more , than to pay less and get more , so , is that an option for me ? And also , which phone should I get ? SE W600i , Nokia 6620 , or the RAZR that is extremely popular these days ?

Here are my considerations :
SE W600i - PERFECT phone for me , but to pricey
Nokia 6620 - Priced alright , and I like the features , but its just too big and heavy
Razor - Priced alright , I don't really like its looks , and the features are alright .

What other phone should I consider if I want a camera (doesn't have to be good) and MP3 player , good price , expandable memory , good interface and reception , and good price ?

I am really confused at this moment , and puzzled by these high phone prices !!

What do you guys think I can get the SE W600i for , if I extend the contract to 3 years ? Is there any place I can go to get the phone for a better price than average ?

Thanks for everything and sorry for the long post !

[gq_fuzion]

v360 is a good choice

hardware upgrade prices are the same no matter where you go
the dealer accepts no cash for the phone
it is charged onto your roger's invoice by Roger's

right now... there's no plan i could think of that would offer more than what you have

[Div]

....Anyhow, I decided to ask if he knew the name of the rep who I talked to earlier. After a short pause, he replied back, Carol. The point being: Rogers IS recording when you last called....


What did you expect? Every company of that size (and actually many much smaller) have elaborate CRM systems that keep track of every customer contact.

[weedb0y]

they dont record every call..but they have databases of who u spoke with

[Arrow]

hey all
I never heard of those retention plan things until I read this post
so I called and here's what I got

250 daytime min
100 LD min
unlimited evenings & weekends
early evenings (starts @ 6)
unlimited local rogers to rogers
cid
vm
6 months unlimited local calling
all for $20/month


Wow, good job! That is one sweet package for $20/month

[BluEL]

That is a fantastic plan. I would say better than most corporate plans? If they offer me that, I would take it in a heartbeat. You lucked out!



hey all
I never heard of those retention plan things until I read this post
so I called and here's what I got

250 daytime min
100 LD min
unlimited evenings & weekends
early evenings (starts @ 6)
unlimited local rogers to rogers
cid
vm
6 months unlimited local calling
all for $20/month

my original contract will expire in feb 06, so I used the Fido to Fido special ($10/month for the 1st 4months, $20/month after) to kind of asked the rep to PM it, I then agreed to a 3 yr renewal

thanks guys, thanks all

[BluEL]

Hi guys ! Finally I can post here with a valid specific question !
This is an AWESOME thread !

Okay , here is my situation , I have been with Rogers for the past 2.X years , and although my contract isn't over yet , I am eligible for a phone upgrade right now , and can extend my contract . Now , I am currently looking at two phones specifically , maybe three now that I read about SE W600i , which I REALLY like so far , and so here is my question .

Right now im on a $30 plan with 200 anytime minutes , voice mail , caller ID , no LD , 25 text messages , evenings and weekends free , and a couple other things .

There's nothing that I would love more , than to pay less and get more , so , is that an option for me ? And also , which phone should I get ? SE W600i , Nokia 6620 , or the RAZR that is extremely popular these days ?

Here are my considerations :
SE W600i - PERFECT phone for me , but to pricey
Nokia 6620 - Priced alright , and I like the features , but its just too big and heavy
Razor - Priced alright , I don't really like its looks , and the features are alright .

What other phone should I consider if I want a camera (doesn't have to be good) and MP3 player , good price , expandable memory , good interface and reception , and good price ?

I am really confused at this moment , and puzzled by these high phone prices !!

What do you guys think I can get the SE W600i for , if I extend the contract to 3 years ? Is there any place I can go to get the phone for a better price than average ?

Thanks for everything and sorry for the long post !


Go to www.gsmarena.com and do a comparison of the phones you are considering. It's a very informative site. Good reviews on phones and features.

[grilw]

Excellent website , Thanks !!!

Now I have another small question , if I don't want to buy a phone , am I limited to the phones that appear on the rogers.com website ??

REason why that question arose is because the W600 is not on the website , but its apparantly available ? Are there other phones like that , that are available but 'hidden' ??

I've pretty much decided to go with the RAZR .... but only if it can double as an MP3 player with expandable memory .... can it ?

[JeeZues]

Hi, I'm with Rogers now and I have an ok plan:
$20 for 200 min and free weekend and nights starting at 8 + $5 for CID
My contract expired few months back...
I dont want to get on a contract again, is there anyway Rogers would give me any special deal?
I'm not interested in hardware upgrade, I'm looking for something they don't sell.
Thanks in advance,
JZ

[Cyber0066]

hey all
I never heard of those retention plan things until I read this post
so I called and here's what I got

250 daytime min
100 LD min
unlimited evenings & weekends
early evenings (starts @ 6)
unlimited local rogers to rogers
cid
vm
6 months unlimited local calling
all for $20/month

my original contract will expire in feb 06, so I used the Fido to Fido special ($10/month for the 1st 4months, $20/month after) to kind of asked the rep to PM it, I then agreed to a 3 yr renewal

thanks guys, thanks all

Holy crap! How did you get this plan?!?!

[lithium]

you call rogers and ask for it

[Cyber0066]

you call rogers and ask for it

yes I know you call and ask for it. But I've never heard of all of that for just $20. Usually just early evenings along is an extra $5, they don't give you vm and especially not unlimited rogers to rogers.

[Anthem]

Wow, I got in on the Rogers Deal a year ago and am just amazed that this thread is still alive. I guess this cell phone thing is more than just a fad... ;)

So now my wife wants a mobile phone for Xmas and I'm just wondering what to expect and if there are any tips you all might have before I go ahead and call Rogers to see what they will offer.

I am currently on the following:

Free Sony EricssonT637 - which I love.
250 minutes any time
U/L eves and weekends starting at 8pm end at 7am.
Free Call ID
Busy / No Answer transfer
Per minute billing. ( I kinda miss my per second billing from my previous contract)
3 year contract
$20 per month + SAF +911 - 10% Rogers VIP discount.

I was thinking about asking for them to duplicate this deal for me but I'm not sure if I can do better or what phone to ask for. Are there family plans or some variation on the deal I have for two phones etc?
She would not need more than 250 minutes per month and If I can het a better phone than the T637 then I would love to but don't want to drop more than an extra $100 or so - free is better.

Any help would be greatly appreciated.

[Pavel]

What did you expect? Every company of that size (and actually many much smaller) have elaborate CRM systems that keep track of every customer contact.

Consistency. It's not always the case. I have called in the past and had asked if this and that was recorded/changed on my account. On more than one occasion, they had NO record of me calling.

[DJ Trance AZ]

I, too, am able to finish the old 2-yr. family plan ($35/month). So I called and asked if they have any similar retention family plan; the cheapest they give me is this one (100 minutes shared b/w 2 phones and only wkd. U/L calling), then the next cheapest is $45.

So she said that it's better to split the 2 lines up, it's the $20 plan everyone is talking about (with 250 mins.).

The SAF does really add up eh.

.Eric

[gq_fuzion]

^ thats the typical family plan available to anyone

[starR]

That's a really good deal, however i'd like to know where you are located?
I'd be really surprised if you are in Ontario and got this plan...

hey all
I never heard of those retention plan things until I read this post
so I called and here's what I got

250 daytime min
100 LD min
unlimited evenings & weekends
early evenings (starts @ 6)
unlimited local rogers to rogers
cid
vm
6 months unlimited local calling
all for $20/month

my original contract will expire in feb 06, so I used the Fido to Fido special ($10/month for the 1st 4months, $20/month after) to kind of asked the rep to PM it, I then agreed to a 3 yr renewal

thanks guys, thanks all

[holyheaven]

is there any way i can get this deal even though i am not rogers wireless customer?

[mark_in_2k]

is there any way i can get this deal even though i am not rogers wireless customer?
Strange question. How can you get a retentions deal if you're not even a customer :rolleyes:

These plans are only to be had through the retentions dept. That means you're coming to the end of your contract (or sooner, depening on who you get on the phone) and you want to negotiate a better deal ir order to stay with Rogers.

[HowEver]

That's a really good deal, however i'd like to know where you are located?
I'd be really surprised if you are in Ontario and got this plan...

Offers will always depend on the tenure of the customer, how much they've paid every month, whether that's on time or late, and how many times, etc. It's different for all.

[lktate]

That's a really good deal, however i'd like to know where you are located?
I'd be really surprised if you are in Ontario and got this plan...

I do live in Ontario, in fact, I live in Scarborough.
My original contract is $20 for 200 daytime, unlimited evening (8pm)n wkend, cid n vm. When I called in for to seek for an extension, they offered me the 100LD and 6 months of unlimited local calling before I even said a thing.

Someone here says all you need is some incentives in order for the rep to offer you something great. I looked hard for all deals out in the market and I found the fido to fido special offer. Like I said in my previous post, I asked the rogers rep to pm the fido to fido special. The fido to fido special provides 1000 fido to fido minutes, 1000 wkend n evening, n 100 daytime, only $10 for the 1st 4 months, n $20 thereafter.

The rep asked me for the website n then put me on hold for a couple of min. Then she came back n offered me unlimited rogers to rogers for free.
I then asked her if I agree to a 3yr renewal, could I get the early evenings for free. She refused it @ first, but after I asked her a several times, she gave it to me.

So there, I retained the unlimited evenings n wkends, cid n vm from my previous deal, and I've got 250 daytime, early evenings, 100 LD, rtr, n 6 months of unlimited local calling as part of my new agreement.

In fact, I was not suppose to get vm at all, but when I switched to my previous plan(the 200 daytime one) months ago, they forgot to take away the vm, but i didn't realize it till a fd of mine told me abt my vm. I called a rogers rep abt it n she was kind enough to gimme the vm for free.
:lol:

[SuckaB]

hmm, anyone know a good Rogers family plan right now?
for two phones.
My contract expired and I'm desperate for one...

Please tell me the plan details (mins, extra functions..etc)
just so I know what to ask (or what is a good plan) for when i call the ret. dept.
thx.

[the watcher]

wow i got beter luck this time
they offered me
100 Ld min extra
and 5$ credit per month.
and i can get a phone for the same price as a 3 yr contract.

[JeeZues]

wow i got beter luck this time
they offered me
100 Ld min extra
and 5$ credit per month.
and i can get a phone for the same price as a 3 yr contract.
is that with a 1 or 2 years contract?

[royal]

i got a crazy deal, i got a flyer from my school that says $0 razr and rokr fomr rogers on 3 year contract. This was given to only 30 people and i am selling this flyer which has many other deals. only for $30 as it is an exculisuve offer. and only valid in GTA AREA.

[Cyber0066]

Well, after many many calls, I finally settled for this plan

$20
250 daytime
unlimited evenings/weekends after 8
Caller ID
Voicemail
100 Long D minutes
6 months unlimited

on a 3 year contract. I tried to fight for early evenings but all attempts were futile.

Still, I'm happy with this plan.

[sk8]

Well, SE W600 is now available for 299 with 3-yr and 349 with 2-yr contract. Im going to have to look around to find a better deal if I can. Sweet phone.

[cow07]

does anyone know if older phonse such as the sony ericsson t637 is available for HUP?

[scath]

Check Rogers.com site to see updated stock listings. You could also call rogers customer service and ask.

does anyone know if older phonse such as the sony ericsson t637 is available for HUP?

[cow07]

Check Rogers.com site to see updated stock listings. You could also call rogers customer service and ask.

where do i find updated stock listings? unless you mean login to my rogers account and click on the 'upgrade phone' link...

[farlight]

hey all
I never heard of those retention plan things until I read this post
so I called and here's what I got

250 daytime min
100 LD min
unlimited evenings & weekends
early evenings (starts @ 6)
unlimited local rogers to rogers
cid
vm
6 months unlimited local calling
all for $20/month

my original contract will expire in feb 06, so I used the Fido to Fido special ($10/month for the 1st 4months, $20/month after) to kind of asked the rep to PM it, I then agreed to a 3 yr renewal

thanks guys, thanks all

Amazing deal. Do you have to pay a system access and 911 fee on top of all that? And was this in GTA/Ontario?

And were you offered any discount/rebate on a new phone? If so, how much?

By chance, would anyone know if you have the cellphone plan bundled with Rogers Cable (Ultimate) and Internet (Express), if that means I still get a 15% discount on top of these? Or if being a VIP customer helps with cutting a better deal?

My contract expires at month end so I'm looking for a better deal than what I have.

[montward]

Well, my 2 year contract with Rogers expired on December 10h, 2005 and I called today and spoke with a CSR who right away offered me the following based on signing a 3 year contract:

RAZR Phone for $99 (plus tax) no shipping charge or mail in rebate
Free Bluetooth wireless headset for phone (He indicated value was approx $70)
usual $35 activation fee - waived
250 daytime minutes per month
unlimited 6pm-8am weekday minutes and unlimited weekend minutes
Free CID
unlimited local calling for first 6 months
$5.00 per month credit bringing plan price to $20/month plus access fee/911 fee/taxes

I know there have been some better deals posted, but I took this deal as it offered more than what I previously had which was:

150 anytime minutes/8pm-8am unlimited weekdays/unlimited weekends..for $20/month...that was it..so a big improvement over what I have presently.

There was no hassle, fighting or pleading...it was all offered to me upon my first call.

The CSR indicated that I have been a good Rogers customer for the period of my 2 year contract and Rogers appreciated my business.

Just thought I would post latest offerings.

RFD ...what a great resource !! :lol:

[DreamWeb]

There is a guy on another forum that is posting this offer..

$23 / month
200 daytime minutes
Unlimited evenings and weekends starting at 6pm
cd
vn
Per Second Billing.

I contacted him and he said he works for Rogers.. and can sign me up.

Does this sound legit? Or too good to be true?

He seems nice enough.

d.

[jerryhung]

There is a guy on another forum that is posting this offer..

$23 / month
200 daytime minutes
Unlimited evenings and weekends starting at 6pm
cd
vn
Per Second Billing.

I contacted him and he said he works for Rogers.. and can sign me up.

Does this sound legit? Or too good to be true?

He seems nice enough.

d.

For retention, or new sign up?
I wouldn't mind to get in contact with him too (on HoFo??), coworker looking for a family plan

[DreamWeb]

That's for a new contract.

I will post the contact info as soon as I get more info from him. I'm a little hesitant to post atm.. but, I will.

d.

[the watcher]

For retention, or new sign up?
I wouldn't mind to get in contact with him too (on HoFo??), coworker looking for a family plan

that is legit, he's giving you a canada post corporate plan and is gonna ask you for money for it.
i hear rogers was cracking down on these ppl tough...so watch out

[Tsukagi]

There is a guy on another forum that is posting this offer..

$23 / month
200 daytime minutes
Unlimited evenings and weekends starting at 6pm
cd
vn
Per Second Billing.

I contacted him and he said he works for Rogers.. and can sign me up.

Does this sound legit? Or too good to be true?

He seems nice enough.

d.


This is a real plan..my g/f's friend signs ppl up on this plan, but it's only for new customers...he can't do anything for ppl already on rogers.
So., this plan is true.

[the watcher]

ahhh rogers is really pissin me off now:
first time i call the lady tells me i get 5$ credit/ mth + 100 min LD + 6 mths unlimited + a phone at the price of a 3 yr renewal for 2 yrs.
i called yesterday and they guy tell me no where is it written that i get the phone at the price of 3 yrs.
i ask him to speak to the manager and he said he'll give it to me but he said that he can't gimme the 100 LD minutes becasue that canot be added to a corporate plan and he can't do anything about that.
how BS is that.

[kinggori]

I hate everything about rogers. I hate their customer service, their employees, their service, their plans.....EVERYTHING!

[HowEver]

If you want to retain your corporate plan, you are calling the wrong number about the wrong offer. This deal is about retention plans. You already get a good deal. If you want a different, possibly better deal, call retentions and give up your corporate benefits. You might be able to go back on the corporate plan later. As it is, you aren't supposed to be able to get 6 months unlimited as a corporate subscriber. So you got offered a lot.


ahhh rogers is really pissin me off now:
first time i call the lady tells me i get 5$ credit/ mth + 100 min LD + 6 mths unlimited + a phone at the price of a 3 yr renewal for 2 yrs.
i called yesterday and they guy tell me no where is it written that i get the phone at the price of 3 yrs.
i ask him to speak to the manager and he said he'll give it to me but he said that he can't gimme the 100 LD minutes becasue that canot be added to a corporate plan and he can't do anything about that.
how BS is that.

[sabrederek]

I hate everything about rogers. I hate their customer service, their employees, their service, their plans.....EVERYTHING!


why don't you tell us what you really think... you shouldn't hold back.

No one is forcing you to go with Rogers... don't like them use the alternative.

[BluEL]

I hate everything about rogers. I hate their customer service, their employees, their service, their plans.....EVERYTHING!


The last 3 times I've called them this month have been very pleasant. The CRs were very knowlegeable, polite and courteous. I had no problems. And on the third call, I got exactly what I wanted. No hassles. Very good experience. I guess it really depends on who you get on the phone and how you, the caller, talk to them. :D

[the watcher]

ok well i finally signed.
here is what i had:

200 min
free after 6 and weekends
free CD and VM
by the sec billing after 1st min
23$ mt

this is what they added:
5$ credit/month
6 month unlimited calling
99$ razr + plantronic headset
2 yr contract

i'm pissed cuz they offerd me 100 LD minutes but now they can't give it to me because they can't add it to a corporate plan as well as 3 months unlimited txt msging.

[EZboy]

Update on new plans:

Now you can get
30$
300 daytime minutes
6pm unlimited evening/weekends
1000 rogers to rogers
100 Lond Distance
6 month unlimited calling
2 month free caller id and voicemail
3 year contract
-----------------------------
I am sure it can get better with a little bit of talking, but they give this one easy. So i guess its a decent deal.

[AztecSpec]

I hate everything about rogers. I hate their customer service, their employees, their service, their plans.....EVERYTHING!

I've also had really good experiences with Rogers. All of the people that I've dealt with have been knowledgeable and friendly. I also just got my first bill since the retention plan switch and everything that was promised was there - I was worried that one of the credits might not have made it on.

[dealman]

Hey finally I got a decent deal.
I have been on rogers @$$ for about 6 months about adding earlier evenings and weekends to my $45/700min and they finally would now add it but did not before. But I struck a deal with fido and am giving this one to my wife.

Here's what I got:
$15 mth + SAF + 911
250 mins daytime (bill by min)
unlimited evenings and weekends @6pm
CID, VM, CF, CC, CW
100 LD mins
Unlimited R2R
Unlimited 6mths local calling
waived admin fee on my new phone V635i for which I paid alot of money for.

I am really happy now.

[the watcher]

Hey finally I got a decent deal.
I have been on rogers @$$ for about 6 months about adding earlier evenings and weekends to my $45/700min and they finally would now add it but did not before. But I struck a deal with fido and am giving this one to my wife.

Here's what I got:
$15 mth + SAF + 911
250 mins daytime (bill by min)
unlimited evenings and weekends @6pm
CID, VM, CF, CC, CW
100 LD mins
Unlimited R2R
Unlimited 6mths local calling
waived admin fee on my new phone V635i for which I paid alot of money for.

I am really happy now.


wow that is a kickass deal man

[Pyro]

Hey finally I got a decent deal.
I have been on rogers @$$ for about 6 months about adding earlier evenings and weekends to my $45/700min and they finally would now add it but did not before. But I struck a deal with fido and am giving this one to my wife.

Here's what I got:
$15 mth + SAF + 911
250 mins daytime (bill by min)
unlimited evenings and weekends @6pm
CID, VM, CF, CC, CW
100 LD mins
Unlimited R2R
Unlimited 6mths local calling
waived admin fee on my new phone V635i for which I paid alot of money for.

I am really happy now.
15/month is that even possible?!!?

[gq_fuzion]

15/month is that even possible?!!?

thats what i'm wondering
never heard of $15 a month for that much

[sprint15]

Well my Nokia 2160 phone has had it. It won't charge anymore, the jack on the phone for the charger is screwed. So I had to upgrade. Thanks to red flag deals and this thread for saving me tons of headaches. I was on a pretty OLD plan.

$19.95 Amigo100
100 anytime minutes
Call ID
Call Forward
First incoming minute free
Per Second Billing

I'm a low end cell user so I LIKED that plan. For me it was great. And I knew I was going to have to switch to get a new phone and I wasn't looking forward to it.

However with this thread and that phone number at the beginning here. I was able to get right to a customer rep. (with NO stupid voice prompt hell while you wait) And the guy was nice on the phone AND he spoke English! AND he (in my opinion) actually seemed to care about getting me a decent deal and not screw me around. only took about 15 mins on the phone and I got what most people here seem to have.

$20 mth
250 anytime minutes. (so 150 more than I had before)
Evenings and weekends after 8 (so FREE after 8. Didn't have that before)
Free Call ID (Kept that)
First incoming minute free (He said that was a $8 option so he would put a $10 credit per month on my account to cover it)
Per minute billing

I haven't had a contract with rogers in about 8 years but for saying I'd stay with them for 3 more I also got

Free v551 phone
Free Bluetooth headset
Delivered to my door, and no admin fees.

I lost my call forward (which I never used) and switched to per minute from per second.. but I never will use 250 minutes with free weekends anyways. PLUS with the $10 credit I will actually end up with $18 a month so I've saved $2 anyway.

So for 15 mins on the phone I was VERY happy with that deal. THANKS RFD!

[CJ TXB]

I've been on the unlimited calling for a year since last february but that is about to end and literally im going to call acting like it's supposed to be there, and long story short im aiming to get that for another year because "The salesman said that's how it always would be"

[dollardave]

I've been on the unlimited calling for a year since last february but that is about to end and literally im going to call acting like it's supposed to be there, and long story short im aiming to get that for another year because "The salesman said that's how it always would be"Nice ethics, dude. :| Merry Christmas.

dd

[YnD]

$20 mth
250 anytime minutes. (so 150 more than I had before)
Evenings and weekends after 8 (so FREE after 8. Didn't have that before)
Free Call ID (Kept that)
First incoming minute free (He said that was a $8 option so he would put a $10 credit per month on my account to cover it)
Per minute billing

I haven't had a contract with rogers in about 8 years but for saying I'd stay with them for 3 more I also got

So for 15 mins on the phone I was VERY happy with that deal. THANKS RFD!

So, Rogers gives out by the second? Are you sure your not talking about Fido? Anyone else confirm this Rogers by the second.

[sudesingh]

So, Rogers gives out by the second? Are you sure your not talking about Fido? Anyone else confirm this Rogers by the second.

AFAK, Rogers used to have a per second billing until a few years ago. My plan is around 3 yrs old, and I'm on the per second billing.

[cy]

Just called in last night, got the following deal, pretty hot IMO:

$27/mth or $22/mth for starting @ 8pm
250mins Daytime minutes
Unlimited Evening Starting from 6pm & Unlimited weekend
Caller ID
VoiceMail
$5 txt msg option
100min Free long Distance within Canada
6 months unlimited calling
6 months unlimited text msging + picture msging
$35 admin fee wavied


Best of all...

FREE Razr (On a 3 year term)


I simply said Telus offered me the same thing as a corprate plan (except the v3) and why should i go for rogers but not telus? Then the guy offered me a free razr....that made the deal ;)

[tjuzer]

i try check online but didnt say lot of option that i have on corporate account. what i see are only this. will be correct?
Discount(s)
Call Display Credit
Digital Call Display Credit
Monthly Plan Credit
Local Airtime Bonus
anyone know what this feature mean :?:

my account also say im elgibile for hardware upgrade for 6 month but my rep say two year. is this right :?:

one more question. i have hundred minute to canada. is that on top of 250 minute or no :?:

very much appreciated if you can help :)

[DJ Trance AZ]

I just renewed 2 lines this morning; $20 retention plan but no VM/no 100min LD. I also asked if I could get 6 months unlim. calling but she said no first, but after some talking, she finally gave it to me.

[OCTANE]

Just called in last night, got the following deal, pretty hot IMO:

$27/mth or $22/mth for starting @ 8pm
250mins Daytime minutes
Unlimited Evening Starting from 6pm & Unlimited weekend
Caller ID
VoiceMail
$5 txt msg option
100min Free long Distance within Canada
6 months unlimited calling
6 months unlimited text msging + picture msging
$35 admin fee wavied


Best of all...

FREE Razr (On a 3 year term)


I simply said Telus offered me the same thing as a corprate plan (except the v3) and why should i go for rogers but not telus? Then the guy offered me a free razr....that made the deal ;)

Was this a retention plan?

Did you have to provide any type of proof of this telus deal? (website address, company code, etc)??

Thanks!

[kiasu]

I don't mind paying $29 for the phone but they just didn't want to waive the stopid shipping/handling $35 which kill me. Called up couple of times and non of the CR would do it......

They offer me $29.99 for Nokia 6101 or Moto v551

Any other suggestion?

[CJ TXB]

Nice ethics, dude. :| Merry Christmas.

dd


Yeah we're in a rogers thread and you want to talk ethics? Please.

[cy]

Was this a retention plan?

Did you have to provide any type of proof of this telus deal? (website address, company code, etc)??

Thanks!

Nope. Didn't have to provide any proof =)

I was an existing customer that is out of the contract, now i m in 3 years again, heh.

Heard it on chinese radio, "am-call" in pmall is doing promotion for $0 Razr now, but probably don't get all these add-ons features tho..

[st7860]

Looks like people are a bit confused again.


If you're a Corporate Client or work for a Union or a Corporation, Rogers usually has special sweet deals available for staff and family.

For the average person however, here is what you can get:

qualifications:
a) have been a Rogers customer more than 6 months
b) be willing to re-sign for a total of 3 years

plan:
$25/mo+licence, 250 daytime, unlimited evenings at pm, unlimited weekends, free call display

if you have been a really good customer(high monthly spender and/or been a customer for many years) you can get the above plus:
- 100 minutes of long distance a month
- free voicemail
- and sometimes waived "$35" admin fee and sometimes "$100 to $200" off of a phone from Rogers.com

[OCTANE]

Nope. Didn't have to provide any proof =)

I was an existing customer that is out of the contract, now i m in 3 years again, heh.

Heard it on chinese radio, "am-call" in pmall is doing promotion for $0 Razr now, but probably don't get all these add-ons features tho..

I am currently in the same situation you were. I have a pretty good corporate plan, but I'm out of contract and looking to get something even better and a newer phone.

I'll have to try this soon and see what I can get!

[Pavel]

Hey finally I got a decent deal.
I have been on rogers @$$ for about 6 months about adding earlier evenings and weekends to my $45/700min and they finally would now add it but did not before. But I struck a deal with fido and am giving this one to my wife.

Here's what I got:
$15 mth + SAF + 911
250 mins daytime (bill by min)
unlimited evenings and weekends @6pm
CID, VM, CF, CC, CW
100 LD mins
Unlimited R2R
Unlimited 6mths local calling
waived admin fee on my new phone V635i for which I paid alot of money for.

I am really happy now.

Probably includes $5.00/mth special disount. However, this could also be a bogus post.

[dealman]

Hey guys I kid you not, I got this deal cuz I live in Winnipeg, MB and I can price match the telus $15 plan. They are giving me a $25 credit off all the features but charging me all the tax. Alot of people can't get this deal unless they live in Winnipeg because Telus does not have this canada wide. I am sick of getting taken for a ride by these @ h :twisted: le roger CSR's. In order to get my early evenings they were always pushing a $75/750 min plan and too top it all off I had originally asked for early eve and weekends when I signed up for $45/700 min 3yr plan. The CSR said I could have it at a later time. What is up with that? :mad: But again I am happy now.

[HowEver]

Probably includes $5.00/mth special disount. However, this could also be a bogus post.

No, that's the deal in Winnipeg. It's mentioned a few times through this thread, and elsewhere.

[Bmp5]

Hi guys,

I have been on the couple plan,the cheapest one and i want to split it or cancel one.I am with rogers since januarry and i have signed a 3 year.Do you guys know if that is possible and what is the cost>

Thanks a lot

[Kwirky]

Hi guys,

I have been on the couple plan,the cheapest one and i want to split it or cancel one.I am with rogers since januarry and i have signed a 3 year.Do you guys know if that is possible and what is the cost>

Thanks a lot

Split won't cost anything, but you'll be tied into another 3-year contract (with no bonuses), minimum will be $20/mo +6.95 SAF + 911 + tax = ~$30 minimum (tax varying dependant on where you are).

Cancelling one will again tie you to a 3-year contract with no bonuses, and you'll be charged a $200 cancellation fee for whichever line.

[gaore]

Thanks OP ! I called , they currently offer these phones with 1 year contract

nokia 3120 $85

lg 4015 $85

lg 1500 $95

nokia 3220 $100

[QtBeBe_Angel]

i am so pissed off~ :mad: i phoned Rogers retentions a couple weeks ago. They weren't willing to give me a phone upgrade w/o me paying for the early upgrade fee which there is only 2 months left of me getting a upgrade for mah phone but my phone already has problems. Is there a way to get around this?

[myapple]

Hi guys,

I have been on the couple plan,the cheapest one and i want to split it or cancel one.I am with rogers since januarry and i have signed a 3 year.Do you guys know if that is possible and what is the cost>

Thanks a lot
I had a family plan a few years ago, ended up splitting it. I signed a 2yr contract, but since I only got a new phone for one of the two lines, they only required the primary line to be on contract..the other line that didn't receive any hardware upgrade wasn't required to be on contract. After I did a split, the phones had their own seperate plans but were still on one bill. I later split each phone line onto seperate bills, but that required the opening of another account in the other person's name.

[myapple]

i am so pissed off~ :mad: i phoned Rogers retentions a couple weeks ago. They weren't willing to give me a phone upgrade w/o me paying for the early upgrade fee which there is only 2 months left of me getting a upgrade for mah phone but my phone already has problems. Is there a way to get around this?
I don't think so. Try to borrow an old GSM phone in the meantime? People upgrade like their phones like crazy nowadays...you got any friends that might have a spare they can lend u for 2 months?

[QtBeBe_Angel]

I don't think so. Try to borrow an old GSM phone in the meantime? People upgrade like their phones like crazy nowadays...you got any friends that might have a spare they can lend u for 2 months?

But i don't understand.. how can some ppl just get new phones very year from Rogers? i extended mah contract last yr for another 3 yrs b/c i matched w/ the plan from Telus. They didnt even give me a new phone.

[Mad.Whack]

But i don't understand.. how can some ppl just get new phones very year from Rogers? i extended mah contract last yr for another 3 yrs b/c i matched w/ the plan from Telus. They didnt even give me a new phone.

Extending your contract generally has no effect on your HUP (Hardware upgrade) cycle.

You can call and check if you are available to upgrade, HUPS are allowed [at least] every 24 months.

Naturally when you HUP you must extend your contract, but if you already currently have a 3 year contract it will not extend your contract (3 YEARS = Max).

Furthermore contracts aren't cumulative.
Exemple1: You have 2 years left in a contract and commit to a 3 year contract during a hup, you contract is now 3 years. (NOT 5)
Exemple2: You have 3 years left in a contract and commit to a 2 contract in a HUP, your contract is still 3 years.

[ParkIro]

I need some help here guys.

I've been w/ rogers over 4yrs now and last yr Xmas time I got the Telus Match deal renewing my contract for 3 additional yrs. On Rogers' website, it also shows that I'm eligible for a HUP.

I called Rogers and told him am interested for a HUP as showed on the website but the rep told me that according to his system, I am only eligible in July 2006 and that if I want to do a HUP, I'll have to pay $65 as well as the $35admin fee. Why is this so different from rogers' website?

I also asked him about the possible plans that I could choose because I want to downgrade my plan and he gave me a bunch of overpriced plans.

Can ppl who did an HUP just recently give me some tips on how to approach this situation because I've been reading how you guys who did a HUP got those amazing plans.

Hmm...Should I call retention to threaten to cancel my contract?
(actually....if i cancel now and pay the $200 fee, and start a new contract with someone else, in the long run, I might get my $200 money's worth back in other features/freebies....thinking thinking)

Let me know what you guys think - Thanks a lot

[akz]

I need some help here guys.

I've been w/ rogers over 4yrs now and last yr Xmas time I got the Telus Match deal renewing my contract for 3 additional yrs. On Rogers' website, it also shows that I'm eligible for a HUP.

I called Rogers and told him am interested for a HUP as showed on the website but the rep told me that according to his system, I am only eligible in July 2006 and that if I want to do a HUP, I'll have to pay $65 as well as the $35admin fee. Why is this so different from rogers' website?

I also asked him about the possible plans that I could choose because I want to downgrade my plan and he gave me a bunch of overpriced plans.

Can ppl who did an HUP just recently give me some tips on how to approach this situation because I've been reading how you guys who did a HUP got those amazing plans.

Hmm...Should I call retention to threaten to cancel my contract?
(actually....if i cancel now and pay the $200 fee, and start a new contract with someone else, in the long run, I might get my $200 money's worth back in other features/freebies....thinking thinking)

Let me know what you guys think - Thanks a lot


cause you called the worng nubmer search in this thread for the number for retentions and also if they tell you something otherwise tell them thats what it says on the rogers.com site and not to ******** and throw you around in circles if need be give him your user and password for rogers.com to prove it. (SINCE APPARENTLY THE ONLY WEBSITE THEY CAN ACCESS IS ROGERS.COM)

[gq_fuzion]

you're eligible for upgrade after 6 months of paying your bill in good standing

after 2 years... you're eligible for upgrade at no extra cost... just the $35 admin fee

[Medlar]

Someone here says all you need is some incentives in order for the rep to offer you something great. So I will like to know if there is any good tips if you live in GVA B.C?

Do I have to go out and dig out from malls or I can find it off the web?

[myapple]

But i don't understand.. how can some ppl just get new phones very year from Rogers? i extended mah contract last yr for another 3 yrs b/c i matched w/ the plan from Telus. They didnt even give me a new phone.
I'm surprised you had to sign a contract for that long without getting a phone. I wasn't interested in getting a hardware upgrade last year (even though i was eligable) because my current phone was fine and I didn't want to pay $100+ for a decent one. I ended up just signing a 1 year contract to get the $20 plan + 100mins LD, and free call display.

[HowEver]

It's like anything else in this thread: you don't ask, you don't get, is often (but *not* always) the case.

In this case, certainly the customer did not ask, or keep asking, or call back and ask.

BUT you can _save_ your "hardware upgrade" or HUP time. You can change your plan at any time without extending your contract.


I'm surprised you had to sign a contract for that long without getting a phone. I wasn't interested in getting a hardware upgrade last year (even though i was eligable) because my current phone was fine and I didn't want to pay $100+ for a decent one. I ended up just signing a 1 year contract to get the $20 plan + 100mins LD, and free call display.

[divx]

Wow, those are some crazy plans you guys are talking about there. If any of you can hook me up with a corp plan (or any other good plan) in the waterloo, ON area please pm me.

[jay_bionic]

This is what I got:
$25
250 day time minutes
unlimited after 6 pm
unlimited weekends
caller ID
100 Canadian Long Distance
Rogers to Rogers

[QtBeBe_Angel]

you're eligible for upgrade after 6 months of paying your bill in good standing

after 2 years... you're eligible for upgrade at no extra cost... just the $35 admin fee

I have been with Rogers for almost 4 yrs now.. paying my bills every month in good standing. I can only get hardware upgrade every 2 yrs! I have known ppl that get a new phone every year from Rogers but they won't give it to me. They always say that my friend situation mite be different than mine. Which that isn't true.

[rvs007]

I have been with Rogers for almost 4 yrs now.. paying my bills every month in good standing. I can only get hardware upgrade every 2 yrs! I have known ppl that get a new phone every year from Rogers but they won't give it to me. They always say that my friend situation mite be different than mine. Which that isn't true.

Paying your bills on time doesn't necessary warrant a shorter HUP cycle. A lot of it depends on how much you spend each month with Rogers.

[tchai]

I have been with Rogers for about 5 years now. I am eligible for an upgrade every 1 year because I am a Rogers VIP . But decided that is too long and I want a new phone every 6 months. So I called up Rogers every 6 months now. I just bargain my way through to get them to drop the $10/month penalty for doing an upgrade before I was eligible.
I just say something like its only $200 to quit Rogers and get a FREE phone from Telus or something.

I have a lot of bargaining power since I have 2 wireless, high-speed internet, cable and land-line with Rogers.

Here is what I got in the past 1 year

Nokia 3120 - Oct 2004
Nokia 3220 - March 2005
Motorola Rokr E1 - Dec 2005

I have to pay $35 admin all 3 times. But it was the first time I had to pay $99 for a phone and it is my most recent phone, the Motorola Rokr. I paid $0 for my 1st two phones.


Here is what I have on my plan to date

$20/month
250 anytime minutes
25 anytime minutes bonus
Unlimited weeknight minutes from 8pm
Unlimited weekend minutes
Call Display
100 long distance minutes in Canada
1 year unlimited calling



I actually got everything I mentioned above in Mar 2005 except for the 100 min. long distance. I just got that this month.
I know there are little things like unlimited Rogers-to-Rogers calling. I am thinking of getting that in 6 months time.


People........ just remember to be determined. Just keep calling a few times. Just call again if you don't get a good deal. I find that the junior staffs normally start work at 8am or 9am. So, thats the best time to call.

[Pavel]

We have a few V3 threads running now. Thought I would let you'all know that I got mine today and I noticed the screen flickering a bit almost continuously. It did it all day today @ work but not at home. I checked online and others have reported the same problem. Havent decided if I will keep it. If so, I need to find some place that sells the usb data cable for it cheap so I can do some minor modding.

[lithium]

anyone here hear if the Nokia 8801 will debut at Rogers or not?

[dealman]

anyone here hear if the Nokia 8801 will debut at Rogers or not?
No but saw that phone at fido though

[myapple]

I have been with Rogers for almost 4 yrs now.. paying my bills every month in good standing. I can only get hardware upgrade every 2 yrs! I have known ppl that get a new phone every year from Rogers but they won't give it to me. They always say that my friend situation mite be different than mine. Which that isn't true.
How much do u spend a month? I'm currently on a $20plan...I got a HUP about 1.5 years ago and i'm eligable for one now. In the past, I was eligable for HUP after about 1 year (maybe less?) cuz i use to have a $35 family plan. add all those extra fees/taxes for 2 phones and i was paid around $65-70/month.

[QtBeBe_Angel]

How much do u spend a month? I'm currently on a $20plan...I got a HUP about 1.5 years ago and i'm eligable for one now. In the past, I was eligable for HUP after about 1 year (maybe less?) cuz i use to have a $35 family plan. add all those extra fees/taxes for 2 phones and i was paid around $65-70/month.

Well, i was on a $35 plan for 3 yrs until i switched over last yr since i matched tha telus deal last year and gotten 1 yr free. My one yr free is ending in Jan of 2006.

[gigilover]

I had two lines with Rogers for several years now, one was on the $25 retention plan and the other one was on a normal 25$ megatime plan, we wanted to add a new line on a family plan, and here was what they offered us in the beginning,

$80
300 shared minutes
unlimited evenings and weekends @ 6
and all ur family plan goodies
call display included

compared with before, we would be paying 40 dollars more for a new line!! obviously we weren't too impressed, we called in and asked for a better offer and another rep told me that he could add a new line and that line would be on the retention plan! So here is what we have now,

Line #1
$25
250 daytime minutes
unlimited evenings and weekends @ 6pm
call display credit
100 LD a month

Line #2 (old megatime plan switched to this price plan - free V3 razr HUP)
$20
250 daytime minutes
unlimited evenings and weekends @ 8pm
call display credit
100 LD a month

Line #3 (new - samsung P207 white for free)
$20
250 daytime minutes
unlimited evenings and weekends @ 8pm
call display credit
100 LD a month

All of these lines will receive unlimited local calling for 6 months as well as the free text for 6 months. Of course, since I have all my services with rogers (hi-speed extreme, TV w/ HD-PVR, home phone, now 3 wireless lines), I have the 15% better choice bundle discount on those three wireless lines.

When the reps at relations were talking to me, they told me I've been a cable customer for a long time and that mattered. So for those people who bundle their services, they do look at what other services you have w/ rogers. I'm very satisfied with what i got and hope others will get great deals as well! :D

[s2k]

Looking for upgrade options/deals...

Been a Rogers customer now for years. Upgraded last Oct to A Nokia 3120 but I find the singla strength poor especially indoors. What upgrade options are currently avaiable for no or little money? Is the Razor a better phone for signal strength?

Lokking to upgrade to a better phone and plan if available.

[DJ Trance AZ]

In my opinion, I don't understand why the Moto Razr is claimed to have better signal strength than other 850band phones. I have a Razr and I sometimes find its reception not so great @ certain places, whereas my W800i picks it up really well.

[MizTEcK]

just got 100 LD added to my account heh

[kiasu]

well
i am existing customer..this is the fourth time calling up this month...

agree to give me moto v551 for $29.99, the CR didnt want to waive the shipping fee...instead he gives me the bluetooth earphone for free... apparently, they know i have been calling up few times appeared in my record..LOL

last yr feb i got the samsung e316 for free...

o well...i will return the phone if i don't like it withion 30 days ...

[rs77]

I just called in and got offered basically the deal posted before but he wouldnt knock of the SAF or add VM for free...so to break it down - $20 + 6.95 (SAF) + 5 (VM)=$31.95...so the only difference is right now i dont have the Unlimited R2R and am paying $28 with only 200 day minutes...hmmmm...what shall i do??

$20 mth + SAF + 911
250 mins daytime
unlimited evenings and weekends @6pm
CID,CF, CC, CW
Unlimited R2R
Unlimited 6mths local calling
waive admin fee on RAZOR phone with a free headset...
he also gave me a reference #...so i guess i cant ask for more when i call back?

[Kwirky]

Looking for upgrade options/deals...

Been a Rogers customer now for years. Upgraded last Oct to A Nokia 3120 but I find the singla strength poor especially indoors. What upgrade options are currently avaiable for no or little money? Is the Razor a better phone for signal strength?

Lokking to upgrade to a better phone and plan if available.

Don't look at the Razr if you're looking for better signal strenghth: http://www.arcx.com/sites/Motorola%20V3%20RAZR.htm

I'd say the 6101 or the V551 would be as good or better for less money.

[rfd_parasite]

I'm seriously considering switching from Fido to Rogers after seeing all these good deals you ppl have been getting from Rogers.

So can I ask how you can actually get these deals? Did you guys call rogers? Or did you visit one of the Rogers booths at a local mall?

Thanks

[DJ Trance AZ]

Read thread #1 of page 1; you will then able to find all the information re: how you will get special retention plans.

[HowEver]

Read thread #1 of page 1; you will then able to find all the information re: how you will get special retention plans.

You mean post #1, but that's pretty much it. Problem is, these are only retention deals, not switcher deals. So that's not pretty much it.

[myapple]

Well, i was on a $35 plan for 3 yrs until i switched over last yr since i matched tha telus deal last year and gotten 1 yr free. My one yr free is ending in Jan of 2006.
haha...maybe u didn't get an earlier HUP because u were on a free plan. Makes sense that ppl that actually pay for $20+ plans get an earlier HUP. Besides, the amount of money u saved in the 1yr free deal is probably worth way more than a phone discount.

[rfd_parasite]

So you guys saying that I wouldn't be able to get a similar deal if I get a new 2yr contract w/ Rogers? Or if I say I'm a Fido customer and wish to switch Rogers???

[myapple]

So you guys saying that I wouldn't be able to get a similar deal if I get a new 2yr contract w/ Rogers? Or if I say I'm a Fido customer and wish to switch Rogers???
Probably not since rentention plans are only for current rogers (not fido) customers. If u want a similar plan, you can try to:

1) since there are no penalties to switch from fido to rogers, sign up to a regular non-contract monthly megatime plan for 6-8 months and then call retentions and cross your fingers.

2) find out if you are eligable for a rogers corporate plan (through work, school, etc), sometimes they're even a bit better than the retention ones.

3) take over somebody's exisiting retention plan

[kiasu]

Probably not since rentention plans are only for current rogers (not fido) customers. If u want a similar plan, you can try to:

1) since there are no penalties to switch from fido to rogers, sign up to a regular non-contract monthly megatime plan for 6-8 months and then call retentions and cross your fingers.

2) find out if you are eligable for a rogers corporate plan (through work, school, etc), sometimes they're even a bit better than the retention ones.

3) take over somebody's exisiting retention plan

No penalty switching from Fido to Rogers? positive? if so then i would switch my gf's from fido to rogers.....she's locked with 2yr ...still 1 yr left...

Can someone confirm? And how does it work? Call up Fido and tell them?

[rvs007]

No penalty switching from Fido to Rogers? positive? if so then i would switch my gf's from fido to rogers.....she's locked with 2yr ...still 1 yr left...

Can someone confirm? And how does it work? Call up Fido and tell them?

There's an entire thread about this... see here:

http://www.redflagdeals.com/forums/showthread.php?t=228702

[QtBeBe_Angel]

After calling twice today.. This is what the rep gave me:

$25 plan w/
250 mins
unlimited after 6pm-8am
unlimited weekends
free caller ID

with a 2 yr term.. since i have gotten 1 yr for free

They wouldn't give me a new phone w/o me paying for the HUP and admin fee and how can u get Rogers 2 Rogers calling and 100 LD mins with this plan?

EDIT: Finally got what i wanted after the 3rd call. I talked to this nice guy and he gave me tha 100 mins LD in Canada and Rogers to Rogers calling. :) Thanks everyone for tha help. I am gonna phone again so that i can get a new phone :)

[ParkIro]

I was also told by a rep that if you want to change your plan, you have to let them know 1 month in advance. Is that true?

[doobievibes]

After reading almost this whole thread (actually about the first 10 pages and the last 20 pages), I decided to give Rogers a call to see what I can get.

Here is what I had:

$20/mth
200 daytime min
unlimited evenings and weekends @ 8pm
call display ($5 charge and $5 credit = $0)
+$5 voicemail
Total: $20+$5+SAF+911/month

My contract is going to expire in Mar 06, so I am still in contract. I said I just wanted to keep my overall cost per month as low as possible, and I was considering going to one of the prepaid plans after my contract was over. I told the rep I heard about people getting these $15/mth plans "on the internet". She said those weren't available to me because I was in BC. She said she can credit me the voicemail (cool!), then I mentioned the 100 canadian LD, and she said she'll give me that too(cool!). And that was it. I didn't have to agree to a new contract or anything. Mind you, I have been with rogers for about 12 years (do the reps have that info immediately when I talk to them?). When my contract is about to expire, Im going to call to see what I can get then. Right now, I'm pretty happy.

Basicallly, the moral of the story is "Who knows what you can get, until you call and ask"

[carabunny]

Basicallly, the moral of the story is "Who knows what you can get, until you call and ask"


unless you call and ask alot for stuff you're probably not qualified for and then get blacklisted and crapped on in the future lol

[jay_bionic]

unless you call and ask alot for stuff you're probably not qualified for and then get blacklisted and crapped on in the future lol
A friend of mine kept on calling and they said that he was going to get "REDFLAGGED". Anyone knows what that means.

[MizTEcK]

^that means hes screwed, cancel service and resign up haha

[jay_bionic]

^that means hes screwed, cancel service and resign up haha
What's so funny about this? All I asked was what "REDFLAGGED" meant.

[deee_wreck]

NEED SOME EXPERT HELP HERE!

I currently have both ROGERS and FIDO

FIDO:
$25 all incoming free, 100 Daytime , 1000 eve+weekend (7pm)
$5 happy hour (5pm-7pm)
$0 VM + CID free (studentphones.com)
and then
SAF$6.95 + 911 $0.50
--TOTAL approx: $44 - $50 each month (cuz i go over in minutes occasionally)

ROGERS: (I hafta call retention in a couple days as my corp plan just expired, but it would be fair to say this is what i will get)
$25 plan w/200 mins
unlimited eve + wknd starting at 6pm
free CID + VM
Rogers 2 Rogers calling and 100 LD mins
and then
SAF + 911
-- TOTAL approx: $40 / mth

I want to give my father one of these plans, but what I need help with is
deciding Which is the better deal for me?

Fido is per second , ROgers per minute
Fido i get all incoming free, but after monitoring my minutes on old bills I get approx 150 - 200 incomings during the day. So Rogers 200mins should cover that, but then its not per second!

Anyone Does Rogers have retention plans for BlackBerry?

ANy suggestions anyone?

[farlight]

NEED SOME EXPERT HELP HERE!

I currently have both ROGERS and FIDO

FIDO:
$25 all incoming free, 100 Daytime , 1000 eve+weekend (7pm)
$5 happy hour (5pm-7pm)
$0 VM + CID free (studentphones.com)
and then
SAF$6.95 + 911 $0.50
--TOTAL approx: $44 - $50 each month (cuz i go over in minutes occasionally)

ROGERS: (I hafta call retention in a couple days as my corp plan just expired, but it would be fair to say this is what i will get)
$25 plan w/200 mins
unlimited eve + wknd starting at 6pm
free CID + VM
Rogers 2 Rogers calling and 100 LD mins
and then
SAF + 911
-- TOTAL approx: $40 / mth

I want to give my father one of these plans, but what I need help with is
deciding Which is the better deal for me?

Fido is per second , ROgers per minute
Fido i get all incoming free, but after monitoring my minutes on old bills I get approx 150 - 200 incomings during the day. So Rogers 200mins should cover that, but then its not per second!

Anyone Does Rogers have retention plans for BlackBerry?

ANy suggestions anyone?

How did you get that Rogers plan for $25/month? I can't even get that and I'm bundled with their Internet and Cable. The most I get when calling Customer Relations (I'm in GTA) is:

$25 plan w/200 mins
unlimited eve + wknd starting at 6pm
free CID + VM
and then
SAF + 911
-- TOTAL approx: $40 / mth

ie no: Rogers 2 Rogers calling and 100 LD mins

By the way, does anyone know if you have to be on a particular corporate plan and how they check if you're with that firm?

[lktate]

$25 plan
250 daytime mins
unlimited eve + wknd starting at 6pm
CID + VM
unlimited Rogers 2 Rogers local calling
100 LD mins
6 months unlimited loal calling
$10 credit/month (that's right, a $10 credit)
which means my plan is only $15/month

total charges = 25 - 10 + 6.95 + 0.50 = $22.45 + tax

Before I thought I only have a $5 credit, but I called again today to inquire about an HUP, then I found out I actually have a $10 credit, instead of just $5.

I don't even know how did I end up w/ a $10 credit. Either way, I live in Scarborough ON, so it proves that not only people from MB can get $15 plans.

[impulsebuy]

^^ great plan u got there
do u have a plan number?

ive called once so far ..got this
25/month
250 DT mins
free after 6pm
CID, no VM
6 months unlimited
they woldnt PM the fido to fido for some BS reason

[farlight]

$25 plan
250 daytime mins
unlimited eve + wknd starting at 6pm
CID + VM
unlimited Rogers 2 Rogers local calling
100 LD mins
6 months unlimited loal calling
$10 credit/month (that's right, a $10 credit)
which means my plan is only $15/month

total charges = 25 - 10 + 6.95 + 0.50 = $22.45 + tax

Before I thought I only have a $5 credit, but I called again today to inquire about an HUP, then I found out I actually have a $10 credit, instead of just $5.

I don't even know how did I end up w/ a $10 credit. Either way, I live in Scarborough ON, so it proves that not only people from MB can get $15 plans.

Is that a corporate plan? If so, who? Not all corporate plans are the same. You must have something going for you that the rest of us don't have perhaps: additional cellphone plans, multiple high end services, been a customer for 5+ years?

[kiasu]

Avoid the CR named Jeff or Jefferey.... I was almost blacklisted by him..frea@#$@#$ moron. Long story... Summary: I called up couple of times to ask some info regarding best deal..with few CR and all are recorded as notes on my profile. So yesterday Mr Jeff offered me v551 with bluetooth earphone for $29.99+$35. I asked whether he can waive the admin $35 or not as some ppl got it waive...he said NO...fine. Okie...just now I called up Rogers but was asking about cable tv, then the CSR named Kumar offered me for a second line with free phone and no admin fee since he saw I have a Rogers phone account. So I was suprise as he said waive the admin then I told him I ordered one phone yesterday and they didnt waive it. So, he said I should get it waive..and so he trasnferr me to another CSR at cellphone department with this lady name Gaya...she also said the same thing can waive.....I asked few times for sure..she said YES...and she said if my acc is billed with $35 I can call back and they will credit back... So I asked her to put a note there as to protect myself...(You know!!!) Then she said she can't as she doesnt have the right...then she trasnferred me to another CSR named Jimmy which he should have right to add the note. And then of course I have to telling the freaking whole story the THIRD freaking times to him...and he said he will have the CR who took order for me yesterday call me back.

All right after 2 hrs...that CR named Jeff called me back with private line as I dont see any number on display. He was very rude and start telling me all sort of bs without letting me explain. He thought I kept calling up everyday and ask diff CR...I am like WTF! Give me a break! First, I didnt call up at first to wireless instead I called to ask about cable tv! Second, I was curious since the first guy Kumar told me I can have it waive and of course I need to keep track and why should pay extra money when I don't have to?!?!?! I told him everything once he is done with his unpolite altitude BS.... He didn't even apologize! And he is threatining me if I call up again to ask for deal, he will put me on reserve which mean blacklisted me...cancel my order..all ****... :mad: :mad:

What a fXXXXXXXX jerk man........

Now, I would like to know if there anyway I can complaint of escalate this?

[leafs]

Call back and just ask to speak to a Manager. They have an escalations department that you can deal with. Explain that you are thinking about changing your service and that their employees should not be calling you and lecturing you on how you should conduct your dealings with Rogers. You are the consumer and you have every right to question any employee of that company on policy and pricing in any method you choose as long as you are not being rude on insulting. I used to work for Rogers they have to be one of the poorest customer service company's I have worked for or dealt with.

[kiasu]

Call back and just ask to speak to a Manager. They have an escalations department that you can deal with. Explain that you are thinking about changing your service and that their employees should not be calling you and lecturing you on how you should conduct your dealings with Rogers. You are the consumer and you have every right to question any employee of that company on policy and pricing in any method you choose as long as you are not being rude on insulting. I used to work for Rogers they have to be one of the poorest customer service company's I have worked for or dealt with.

Thanks leafs...i will do it tonight or tomorrow... let's see what's the responses

[kiasu]

I called up and asked for manager to file a complaint..that CSR put me on hold for 10m...then told me I need to write a letter them...I am like wtf? Why dont you tell me at first? I am gonna call up again tomorrow and see...

[lilazncanadian]

I called up and asked for manager to file a complaint..that CSR put me on hold for 10m...then told me I need to write a letter them...I am like wtf? Why dont you tell me at first? I am gonna call up again tomorrow and see...


You're probably better off writing a letter or submitting something their submission form so that the CSR/Manager who takes your call has all the details of the situation.

I've submitted positive feedback via their Wireless General Inquiry form at: https://www.shoprogers.com/contact/contactus_eforms.asp?type=wireless_gen

They've been very positive and responded really politely indicating that the person who got the comment will have their manager notified and thanking me for my time to write the comment.

You will want something documented and in writing to make sure you get your point across.

[lktate]

$25 plan
250 daytime mins
unlimited eve + wknd starting at 6pm
CID + VM
unlimited Rogers 2 Rogers local calling
100 LD mins
6 months unlimited loal calling
$10 credit/month (that's right, a $10 credit)
which means my plan is only $15/month

total charges = 25 - 10 + 6.95 + 0.50 = $22.45 + tax

Before I thought I only have a $5 credit, but I called again today to inquire about an HUP, then I found out I actually have a $10 credit, instead of just $5.

I don't even know how did I end up w/ a $10 credit. Either way, I live in Scarborough ON, so it proves that not only the people from MB can get $15 plans.

Well I only have my cellular service w/ rogers. This coming January will be the beginning of my 3rd year w/ rogers. It's just a normal retention plan, NOT a corporate plan.

[BluEL]

Since we're on the topic of horrible CSRs....get a load of this...long rant, so skip if you don't want to hear my rant :D

I recently started a plan for my wife (last week). Got the v3. She didn't like it, so I called and they asked me what I would like. Got the Samsung P207. And she said just send the v3 back. No problem. Spent a bit of time getting a great number for the wife....and then today her phone reads "invalid sim." WTF? I called customer service up at 8:30pm and got the rudest CSR ever! What a total b!tch. Apparently they received the v3 back and cancelled her number thinking it was a cancellation. There was some mix up and it shouldn't have happened. NO apologies...just stated it shouldn't have happened. Right from the getgo she was talking really fast...almost like she wanted to get rid of me (after the call, it dawned on me that she wanted to end her shift at 9mp)....ok...getting too long..must go to point form.

-I asked about getting the number back...she said it can't be done.
-I said I went through a lot of trouble getting that number. Without asking how so, she says "you call in and we assign the number, how much trouble could that be" (or something to that affect).
-She rants on ....I respond to something and she accuses me of raising my voice and tells me not to raise my voice. I said I wasn't. If anything she was raising her voice at me.
-She rants on saying highly unlikely I can get the number back.
-Tells me I will have to go to a Rogers store and purchase a sim card instead of waiting for them to send another one since the current one is now cancelled and won't work and she would reimburse me. I would have to wait for her call tomorrow...she works 1-9.
-I got a little confused and said ok...call me at 9am. And she snaps: "I said 1-9pm. That's my shift. I don't work from 9 to one in the morning." Very condenscending...bascially calling me an idiot. Wow...total b!tch.
-Then she asks me if I'm ok with that (purchase sim...wait for her call...she reactivate me...credit me the cost of the sim...and get me a 647.xxx.xxx number)
-I said, do I have a choice? She says "Well, no. And if you're not happy with that, then you can send the phone back and well just cancel the account." I was about to flip out big time on her, but held back. I accepted and she said she'll call me tomorrow. I actually said thank you and good bye. She didn't even go into that "thank you for choosing Rogers bit..."...just hung up.

Oh...almost forgot. I asked for the nearest location downtown....she says she not from d/t Toronto and starts reading all these locations out to me. I say no...I'm a little south of that (the first few locations she gave me) and she flips on me. "I said I'm not familiar with downtown Toronto, so don't tell me a little south or north." And continues to read more locations. WTF!? I should've snapped on her and told her off big time. Man, I really hope they had that conversation recorded. Maybe they can bring it up. OOOOOHHH!! I'm still steaming...wishing I had unleashed myself on her!!!


I'm guessing she will NOT call me at one pm tomorrow.
That was THE worst service I've gotten from any CSR from any company. THE WORST. THE RUDEST. ABSOLUTELY HORRID!

We'll see what happens tomorrow.

[Pavel]

$25 plan
250 daytime mins
unlimited eve + wknd starting at 6pm
CID + VM
unlimited Rogers 2 Rogers local calling
100 LD mins
6 months unlimited loal calling
$10 credit/month (that's right, a $10 credit)
which means my plan is only $15/month

total charges = 25 - 10 + 6.95 + 0.50 = $22.45 + tax

Before I thought I only have a $5 credit, but I called again today to inquire about an HUP, then I found out I actually have a $10 credit, instead of just $5.

I don't even know how did I end up w/ a $10 credit. Either way, I live in Scarborough ON, so it proves that not only people from MB can get $15 plans.

I have some questions too. How many daytime minutes do you typically use a month? What's your calling pattern/history been over the last 6 months? Do you spend any money on long distance? How much do you typically spend?

[kiasu]

BluEL, sorrie to hear about that...i was piss too just now...with that stopid jxxxxk.....i am gonna write an official letter to complaint about him....

obviously they are not trained properly how to deal with customer...or they have no clue at all...mf... :mad:

[flame02]

Since we're on the topic of horrible CSRs....get a load of this...long rant, so skip if you don't want to hear my rant :D

I recently started a plan for my wife (last week). Got the v3. She didn't like it, so I called and they asked me what I would like. Got the Samsung P207. And she said just send the v3 back. No problem. Spent a bit of time getting a great number for the wife....and then today her phone reads "invalid sim." WTF? I called customer service up at 8:30pm and got the rudest CSR ever! What a total b!tch. Apparently they received the v3 back and cancelled her number thinking it was a cancellation. There was some mix up and it shouldn't have happened. NO apologies...just stated it shouldn't have happened. Right from the getgo she was talking really fast...almost like she wanted to get rid of me (after the call, it dawned on me that she wanted to end her shift at 9mp)....ok...getting too long..must go to point form.

-I asked about getting the number back...she said it can't be done.
-I said I went through a lot of trouble getting that number. Without asking how so, she says "you call in and we assign the number, how much trouble could that be" (or something to that affect).
-She rants on ....I respond to something and she accuses me of raising my voice and tells me not to raise my voice. I said I wasn't. If anything she was raising her voice at me.
-She rants on saying highly unlikely I can get the number back.
-Tells me I will have to go to a Rogers store and purchase a sim card instead of waiting for them to send another one since the current one is now cancelled and won't work and she would reimburse me. I would have to wait for her call tomorrow...she works 1-9.
-I got a little confused and said ok...call me at 9am. And she snaps: "I said 1-9pm. That's my shift. I don't work from 9 to one in the morning." Very condenscending...bascially calling me an idiot. Wow...total b!tch.
-Then she asks me if I'm ok with that (purchase sim...wait for her call...she reactivate me...credit me the cost of the sim...and get me a 647.xxx.xxx number)
-I said, do I have a choice? She says "Well, no. And if you're not happy with that, then you can send the phone back and well just cancel the account." I was about to flip out big time on her, but held back. I accepted and she said she'll call me tomorrow. I actually said thank you and good bye. She didn't even go into that "thank you for choosing Rogers bit..."...just hung up.

Oh...almost forgot. I asked for the nearest location downtown....she says she not from d/t Toronto and starts reading all these locations out to me. I say no...I'm a little south of that (the first few locations she gave me) and she flips on me. "I said I'm not familiar with downtown Toronto, so don't tell me a little south or north." And continues to read more locations. WTF!? I should've snapped on her and told her off big time. Man, I really hope they had that conversation recorded. Maybe they can bring it up. OOOOOHHH!! I'm still steaming...wishing I had unleashed myself on her!!!


I'm guessing she will NOT call me at one pm tomorrow.
That was THE worst service I've gotten from any CSR from any company. THE WORST. THE RUDEST. ABSOLUTELY HORRID!

We'll see what happens tomorrow.

THREE WORD: SUPERVISOR OR MANAGER

get that little B1TCH FIRED!

[Johnny767]

This thread has been a huge help, so here is my latest...post 3174 on the worlds longest thread.

I have four phones, all in my name, wife and two teenagers. My own phone was up for a HUP. Called Rogers and got a lady who was of NO help, she would not even waive the $35 fee. I called back later the same day and got a guy that was fantastic. I got the usual;

250 Daytime (was on 200 min)
evenings and weekends at 6pm (same as I had)
Call display (same)
etc.

for $25. No big deal, this is the same plan that the other three phones are on.

I asked for the 100 minute long distance, no problem says the rep plus I'll add that to the other three lines.

"Plus.... I'll give each of your four phones one month free"

I thought I would take a shot at Voicemail, no luck, he just couldn't do it.

I was very pleased and thanked him for the great service.

The month free on four lines = free Razr Phone plus he waived the $35 fee on a three year renewal.

I'm a happy Rogers customer.

[Free Willy]

Wow, this thread is awesome. =D Here's a question for you CS gurus.

I'm currently on Rogers prepaid and since my usage has been increasing, I'm thinking of switching to a monthly plan. So I went to see if my company has any corporate plans. Turns out they do, but the agreement's with Bell. =( Do you think Rogers would give me some sort of discount to sign a 3 year agreement with them instead of dumping the prepaid account and switching to Bell?

Here's the Bell plan ($20, $4.50 SAF, $0.25 911 fee):

250 daytime
Per second billing
Unlimited weekends from 8pm
CD
VM
Detailed billing
6 months unlimited calling
3 months unlimited messaging
Waived activation fee

I don't expect Rogers to match this, but even free CD and VM would be nice. =)

Also, which number would I call to make this sort of inquiry?

[BluEL]

THREE WORD: SUPERVISOR OR MANAGER

get that little B1TCH FIRED!


Well, getting her fired is a little extreme, but she definitely needs some training.

Anyway, I didn't bother waiting for her to call back. I called their Sales/Returns line this morning and a lady CSR helped me out. She had the problem resolved in 5 minutes. Everything that this other B!tch told me she couldn't do: retreive the phone number, re-activate the SIM and account. All done in FIVE minutes. First thing I asked for was her name...and she gave it to me along with her id number. The B!tch gave me her name, but told me I didn't need anything else.

"I've been working here for five years...The phone number cannot be retrieved...the SIM cannot be re-activated, you need a new one...the account cannot be re-activated." What total BS. She was totally ignorant. She should be fired simply for her stupidity and not knowing her job. "Five years," she emphasized! Haha. IF she decides to call me back (I highly doubt it), I will definitely unleash a verbal assault on her ignorant A-S-S.

[davesaudio]

just write ( a little more politely) to executive office of rogers and state the behavior, exact time and phone numbers involved. She is easily identified.
provide specifics for the person that was helpful too, they might as well get credit.
fax is harder to ignore

[the watcher]

wow...wow and wow...i had rude csr's but this just kills it, get her fired

Since we're on the topic of horrible CSRs....get a load of this...long rant, so skip if you don't want to hear my rant :D

I recently started a plan for my wife (last week). Got the v3. She didn't like it, so I called and they asked me what I would like. Got the Samsung P207. And she said just send the v3 back. No problem. Spent a bit of time getting a great number for the wife....and then today her phone reads "invalid sim." WTF? I called customer service up at 8:30pm and got the rudest CSR ever! What a total b!tch. Apparently they received the v3 back and cancelled her number thinking it was a cancellation. There was some mix up and it shouldn't have happened. NO apologies...just stated it shouldn't have happened. Right from the getgo she was talking really fast...almost like she wanted to get rid of me (after the call, it dawned on me that she wanted to end her shift at 9mp)....ok...getting too long..must go to point form.

-I asked about getting the number back...she said it can't be done.
-I said I went through a lot of trouble getting that number. Without asking how so, she says "you call in and we assign the number, how much trouble could that be" (or something to that affect).
-She rants on ....I respond to something and she accuses me of raising my voice and tells me not to raise my voice. I said I wasn't. If anything she was raising her voice at me.
-She rants on saying highly unlikely I can get the number back.
-Tells me I will have to go to a Rogers store and purchase a sim card instead of waiting for them to send another one since the current one is now cancelled and won't work and she would reimburse me. I would have to wait for her call tomorrow...she works 1-9.
-I got a little confused and said ok...call me at 9am. And she snaps: "I said 1-9pm. That's my shift. I don't work from 9 to one in the morning." Very condenscending...bascially calling me an idiot. Wow...total b!tch.
-Then she asks me if I'm ok with that (purchase sim...wait for her call...she reactivate me...credit me the cost of the sim...and get me a 647.xxx.xxx number)
-I said, do I have a choice? She says "Well, no. And if you're not happy with that, then you can send the phone back and well just cancel the account." I was about to flip out big time on her, but held back. I accepted and she said she'll call me tomorrow. I actually said thank you and good bye. She didn't even go into that "thank you for choosing Rogers bit..."...just hung up.

Oh...almost forgot. I asked for the nearest location downtown....she says she not from d/t Toronto and starts reading all these locations out to me. I say no...I'm a little south of that (the first few locations she gave me) and she flips on me. "I said I'm not familiar with downtown Toronto, so don't tell me a little south or north." And continues to read more locations. WTF!? I should've snapped on her and told her off big time. Man, I really hope they had that conversation recorded. Maybe they can bring it up. OOOOOHHH!! I'm still steaming...wishing I had unleashed myself on her!!!


I'm guessing she will NOT call me at one pm tomorrow.
That was THE worst service I've gotten from any CSR from any company. THE WORST. THE RUDEST. ABSOLUTELY HORRID!

We'll see what happens tomorrow.

[sans]

got this deal 2 days ago:

$25 plan
250 weekday minutes
unlimited eve/wkds after 6 pm
call id

my previous plan - $30
150 weekday minutes
1000 eve/wkend after 6 pm
1000 rogers to rogers minutes

my current plan is much better 'cause it's cheaper, with more minutes, and i get call display thrown in for free.

thanks to op for creating this thread.

1st call i made and it only took 5-10 minutes of my time.

[akz]

Since we're on the topic of horrible CSRs....get a load of this...long rant, so skip if you don't want to hear my rant :D

I recently started a plan for my wife (last week). Got the v3. She didn't like it, so I called and they asked me what I would like. Got the Samsung P207. And she said just send the v3 back. No problem. Spent a bit of time getting a great number for the wife....and then today her phone reads "invalid sim." WTF? I called customer service up at 8:30pm and got the rudest CSR ever! What a total b!tch. Apparently they received the v3 back and cancelled her number thinking it was a cancellation. There was some mix up and it shouldn't have happened. NO apologies...just stated it shouldn't have happened. Right from the getgo she was talking really fast...almost like she wanted to get rid of me (after the call, it dawned on me that she wanted to end her shift at 9mp)....ok...getting too long..must go to point form.

-I asked about getting the number back...she said it can't be done.
-I said I went through a lot of trouble getting that number. Without asking how so, she says "you call in and we assign the number, how much trouble could that be" (or something to that affect).
-She rants on ....I respond to something and she accuses me of raising my voice and tells me not to raise my voice. I said I wasn't. If anything she was raising her voice at me.
-She rants on saying highly unlikely I can get the number back.
-Tells me I will have to go to a Rogers store and purchase a sim card instead of waiting for them to send another one since the current one is now cancelled and won't work and she would reimburse me. I would have to wait for her call tomorrow...she works 1-9.
-I got a little confused and said ok...call me at 9am. And she snaps: "I said 1-9pm. That's my shift. I don't work from 9 to one in the morning." Very condenscending...bascially calling me an idiot. Wow...total b!tch.
-Then she asks me if I'm ok with that (purchase sim...wait for her call...she reactivate me...credit me the cost of the sim...and get me a 647.xxx.xxx number)
-I said, do I have a choice? She says "Well, no. And if you're not happy with that, then you can send the phone back and well just cancel the account." I was about to flip out big time on her, but held back. I accepted and she said she'll call me tomorrow. I actually said thank you and good bye. She didn't even go into that "thank you for choosing Rogers bit..."...just hung up.

Oh...almost forgot. I asked for the nearest location downtown....she says she not from d/t Toronto and starts reading all these locations out to me. I say no...I'm a little south of that (the first few locations she gave me) and she flips on me. "I said I'm not familiar with downtown Toronto, so don't tell me a little south or north." And continues to read more locations. WTF!? I should've snapped on her and told her off big time. Man, I really hope they had that conversation recorded. Maybe they can bring it up. OOOOOHHH!! I'm still steaming...wishing I had unleashed myself on her!!!


I'm guessing she will NOT call me at one pm tomorrow.
That was THE worst service I've gotten from any CSR from any company. THE WORST. THE RUDEST. ABSOLUTELY HORRID!

We'll see what happens tomorrow.



u should complain to rogers.. dont matter if u didnt ask for a ref call or a id number because as longas you provided them with a PHONE NUMBER it logs which person opens ur id they can all see it.. (if they tell you they cant its BS they can) also a manager told me all calls are monitored and reference numbers for calls are available so dont hesitate to call back!

[the watcher]

damn rogers has the worst personel ever.
one lady offered me 100 LD min, the next eprson says they cannot give that on a corporate account.
one tells me i'll get 6 months unlimited txt msging and everyhting, the next person says its only 6 months local calling.
they say i'm gonn aget a 5$ credit a month, and then wheni call now the guy says he doens't see it anywhere on the account and had to go back to SCR notes to see that they did give it to me but they "forgot" to apply it to my account.
i called last week becasue i got the raz and had a 35$ admin fee on it which they told me they waved, the guy tells me he can't do anythign about it untill after my billing date which is Jan 1 and that i have to call back.
the guy i spoke to today said he will credit it fo rme right away.

they have to get their damn stories straight!!!! :mad:

[akz]

damn rogers has the worst personel ever.
one lady offered me 100 LD min, the next eprson says they cannot give that on a corporate account.
one tells me i'll get 6 months unlimited txt msging and everyhting, the next person says its only 6 months local calling.
they say i'm gonn aget a 5$ credit a month, and then wheni call now the guy says he doens't see it anywhere on the account and had to go back to SCR notes to see that they did give it to me but they "forgot" to apply it to my account.
i called last week becasue i got the raz and had a 35$ admin fee on it which they told me they waved, the guy tells me he can't do anythign about it untill after my billing date which is Jan 1 and that i have to call back.
the guy i spoke to today said he will credit it fo rme right away.

they have to get their damn stories straight!!!! :mad:


u have to understand there CR is spraed across canada mostly in Montreal, Vancouver, and Calgary.... just make sure whoever you speak to makes a note of it on your account :)

[the watcher]

u have to understand there CR is spraed across canada mostly in Montreal, Vancouver, and Calgary.... just make sure whoever you speak to makes a note of it on your account :)

they did take the notes on the account, they did write down the 100 LD minutes, they did write down the 5$/ credit per month, they did write down the 35$ admin fee credit...

[hwoarang]

im current on a $35 family plan, 100minutes, unlimited weekends, no other features included in the $35

just called, got a CSR named John...

wouldnt offer any of these rentention plans

he offered me no other family plans

for seperate plans, $30, 150mins, unlimited weeknights and weekends at 8pm
$25 for 100mins
$20 for 50mins

no other features included either

is my approach wrong? i didnt suggest that i knew of any retention plans.. just asked what they had to offer

[hwoarang]

i also said i would consider these options and look at other providers

i did a HUP in Oct 2005 and he mentioned that fact and that it would cost me

didnt seem like he would budge

[farlight]

^^ great plan u got there
do u have a plan number?

ive called once so far ..got this
25/month
250 DT mins
free after 6pm
CID, no VM
6 months unlimited
they woldnt PM the fido to fido for some BS reason

I just signed a deal for Plan Code 1171 with Customer Relations for retention plans which includes:

2 year contract
$25/month+$6.95 system access fee+$0.5 911 fee+GST&PST
200 daytime minutes
unlimited evenings + weekend starting at 6pm (they charge $5 but a $5 credit gets applied)
Caller ID
Voice Mail
6 months unlimited local calling (Freedom of Speech)
unlimited Rogers 2 Rogers local calling (they charge $5 but a $5 credit gets applied)
no $35 administration fee
$99 for Motorola V3 Razr

And I'm GTA, not on a corporate contract, not on a bundle, rarely use LD or go over my minutes. And only been with Rogers for 2 years. Great deals thanks for Redflagdeals!

On another note, the manager I was chatting with mentioned there were over 500 Rogers phone plans out there which explains a lot of the inconsistency of the CRs.

[azndra]

I just signed a deal for Plan Code 1171 with Customer Relations for retention plans which includes:

2 year contract
$25/month+$6.95 system access fee+$0.5 911 fee+GST&PST
200 daytime minutes
unlimited evenings + weekend starting at 6pm (they charge $5 but a $5 credit gets applied)
Caller ID
Voice Mail
6 months unlimited local calling (Freedom of Speech)
unlimited Rogers 2 Rogers local calling (they charge $5 but a $5 credit gets applied)
no $35 administration fee
$99 for Motorola V3 Razr

And I'm GTA, not on a corporate contract, not on a bundle, rarely use LD or go over my minutes. And only been with Rogers for 2 years. Great deals thanks for Redflagdeals!

On another note, the manager I was chatting with mentioned there were over 500 Rogers phone plans out there which explains a lot of the inconsistency of the CRs.


I just called Rogers today, (customer relations) and they told me they can offer me the same plan code 1171 but the rogers to rogers will be charged

If I sign up for 3 years, I get 250 minutes instead of 200

THOUGH I don't get 6 months for unlimited calling since my next hardware upgrade is 70$ they waive that fee instead.

Doesn't matter anyways because Rogers to rogers will cover the calls and only fido, bell, telus will get charged on my 250 day time minutes.

:lol: :lol: :lol: :D :D :D makes me a happy man!

P.S. You can get whatever the phone you like just paying the amount that www.rogers.ca offers you.

sorry they told me rogers to rogers don't exist

ENJOY!~!

[myapple]

im current on a $35 family plan, 100minutes, unlimited weekends, no other features included in the $35

just called, got a CSR named John...

wouldnt offer any of these rentention plans

he offered me no other family plans

for seperate plans, $30, 150mins, unlimited weeknights and weekends at 8pm
$25 for 100mins
$20 for 50mins

no other features included either

is my approach wrong? i didnt suggest that i knew of any retention plans.. just asked what they had to offer
I *think* retention plans are not compatible with family plans. I had to change my two lines from a family plan into two seperate plans before I was able to get a retention plan. This was about 3 yrs ago.

[hwoarang]

i know, i asked what plans were available if they were split into 2 seperate lines
and just gave me the ones on the website...

any tips?

[azndra]

ask them you want a special plan (offer) they will consider your account and see what they can do for you. They waived my fee and I got a Samsung P207 for 49.99 which is not really a hardware upgrade no more because its a special pricing. :p well Merry Christmas to me ahahah lol To everyone as well.

btw, you can get better phones than that such as 299.99 the Sony Ericsson W600i which is a good deal. remember the amount being waived can only be done for people who have 1.2 years or less on the contract. hope this helps a lot of people.

have fun and don't eat yellow snow!

azndra

[impulsebuy]

i know, i asked what plans were available if they were split into 2 seperate lines
and just gave me the ones on the website...

any tips?

TELL them exactly what u want. If u ask them what they have, theyll obviusly give u some crappy plan from the web site
ie. hey i wanted to change my plan to something my friend got..he got 250 DT mins..etc etc..
if u seem like u know what ur talking about, they wont try to fleece u as much

[QtBeBe_Angel]

It seems like every customer rep i talk to.. just offer different prices and different plans... A lady offered me a pink Razr v3 for 99 bux but she wanted me to pay tha admin fee and early HUP fee.. so, i decided not to get it. Then i called again and the guy told me that he would waive the early HUP fee and admin fee for me but tha price of the pink phone was 149 bux. Then i called in today again b/c when i logged into mah online account. It showed there was a pending plan and it didnt list all tha things i got offered. So, yea.. i jsut called to verify.. then i asked for the pink v3 price again.. then she kept on saying that previous rep made a note of 149! :mad:

[bubble.tea]

Has anyone managed to get MORE THAN 100LD on their plan?

anyone managed to get the included LD to extend to the US?
Has anyone (non-corp plans) managed to get any sort of contract duration *free SMS or MMS* or even WAP included in their plans?

Also..I'm curious why those of you who keeeeeep calling into Roger, don't get your lame a$$es REDFLAGGED? Or maybe you do...but are too embarassed to confess your sins.

If you get redlfagged (no pun intended ;)) it means something fishy, and abnormal is going on, on your account, and it's being reviewed or about to be.

[lktate]

Has anyone managed to get MORE THAN 100LD on their plan?

anyone managed to get the included LD to extend to the US?
Has anyone (non-corp plans) managed to get any sort of contract duration *free SMS or MMS* or even WAP included in their plans?

Also..I'm curious why those of you who keeeeeep calling into Roger, don't get your lame a$$es REDFLAGGED? Or maybe you do...but are too embarassed to confess your sins.

If you get redlfagged (no pun intended ;)) it means something fishy, and abnormal is going on, on your account, and it's being reviewed or about to be.


Yes, I've got 1000 LD minutes (that's rite, a thousand)
Before I said my plan was only $15, even though I live in GTA, ON. However, it was just a calculation error made but the stupid rep.
Anyway, this is the plan I'm getting:

250 daytime
unlimited weekends & evenings (starts @ 6pm)
unlimited R2R local (credit me $5 back)
1000 LD min (I repeat, it's a thousand minutes, and they credit me $5 back)
6 months unlimited local calling
CID
VM

$20/month + SAF + emergency(911) + tax

I'm reli satisfied because I call my girlfriend alot and while I live in GTA, she goes to school in Waterloo. The 1000LD/month would cover that just fine. Also since she (and most of my fds) uses rogers as well, so the R2R option would be a real gd feature for me.
When I call my gf, R2R will take care of all the normal minutes. Although it's long distance, but I've got 1000LD to cover it. So as long as I don't go over the 1000LD min each month, this $20 plan will cover both my local and long distance calls.

:lol:

[RestIsHistory]

Yes, I've got 1000 LD minutes (that's rite, a thousand)
Before I said my plan was only $15, even though I live in GTA, ON. However, it was just a calculation error made but the stupid rep.
Anyway, this is the plan I'm getting:

250 daytime
unlimited weekends & evenings (starts @ 6pm)
unlimited R2R local (credit me $5 back)
1000 LD min (I repeat, it's a thousand minutes, and they credit me $5 back)
6 months unlimited local calling
CID
VM

$20/month + SAF + emergency(911) + tax

I'm reli satisfied because I call my girlfriend alot and while I live in GTA, she goes to school in Waterloo. The 1000LD/month would cover that just fine. Also since she (and most of my fds) uses rogers as well, so the R2R option would be a real gd feature for me.
When I call my gf, R2R will take care of all the normal minutes. Although it's long distance, but I've got 1000LD to cover it. So as long as I don't go over the 1000LD min each month, this $20 plan will cover both my local and long distance calls.

:lol:

How'd you get 1000 LD min? Did you just ask for it?

[Ch28]

Since we're on the topic of horrible CSRs....get a load of this...long rant, so skip if you don't want to hear my rant :D

I recently started a plan for my wife (last week). Got the v3. She didn't like it, so I called and they asked me what I would like. Got the Samsung P207. And she said just send the v3 back. No problem. Spent a bit of time getting a great number for the wife....and then today her phone reads "invalid sim." WTF? I called customer service up at 8:30pm and got the rudest CSR ever! What a total b!tch. Apparently they received the v3 back and cancelled her number thinking it was a cancellation. There was some mix up and it shouldn't have happened. NO apologies...just stated it shouldn't have happened. Right from the getgo she was talking really fast...almost like she wanted to get rid of me (after the call, it dawned on me that she wanted to end her shift at 9mp)....ok...getting too long..must go to point form.

-I asked about getting the number back...she said it can't be done.
-I said I went through a lot of trouble getting that number. Without asking how so, she says "you call in and we assign the number, how much trouble could that be" (or something to that affect).
-She rants on ....I respond to something and she accuses me of raising my voice and tells me not to raise my voice. I said I wasn't. If anything she was raising her voice at me.
-She rants on saying highly unlikely I can get the number back.
-Tells me I will have to go to a Rogers store and purchase a sim card instead of waiting for them to send another one since the current one is now cancelled and won't work and she would reimburse me. I would have to wait for her call tomorrow...she works 1-9.
-I got a little confused and said ok...call me at 9am. And she snaps: "I said 1-9pm. That's my shift. I don't work from 9 to one in the morning." Very condenscending...bascially calling me an idiot. Wow...total b!tch.
-Then she asks me if I'm ok with that (purchase sim...wait for her call...she reactivate me...credit me the cost of the sim...and get me a 647.xxx.xxx number)
-I said, do I have a choice? She says "Well, no. And if you're not happy with that, then you can send the phone back and well just cancel the account." I was about to flip out big time on her, but held back. I accepted and she said she'll call me tomorrow. I actually said thank you and good bye. She didn't even go into that "thank you for choosing Rogers bit..."...just hung up.

Oh...almost forgot. I asked for the nearest location downtown....she says she not from d/t Toronto and starts reading all these locations out to me. I say no...I'm a little south of that (the first few locations she gave me) and she flips on me. "I said I'm not familiar with downtown Toronto, so don't tell me a little south or north." And continues to read more locations. WTF!? I should've snapped on her and told her off big time. Man, I really hope they had that conversation recorded. Maybe they can bring it up. OOOOOHHH!! I'm still steaming...wishing I had unleashed myself on her!!!


I'm guessing she will NOT call me at one pm tomorrow.
That was THE worst service I've gotten from any CSR from any company. THE WORST. THE RUDEST. ABSOLUTELY HORRID!

We'll see what happens tomorrow.

You know what you should of done? You should of told her that you had the entire conversation recorded on tape and if she wasn't willing to help or ease up on the attitude then you would send in a letter along with the tape to Roger's management and have them deal with her. I'm pretty sure if you did that then she would do a complete 180 with her attitude and kiss your feet.

I always make sure that I call them from my cell phone and record the conversations in case of situations like this.



BTW. Is it just me or did Rogers take the SE S710a off their website?

[Pavel]

I always make sure that I call them from my cell phone and record the conversations in case of situations like this.


How do you record your conversation from your cell?

Anyhow, I just got off the phone with Customer Relations aka retentions. I am returning my Silver V3 cuz it has an intermittent flicker on the LCD. It's a production fault and YMMV. I'll wait until next year.

During our conversation I mentioned this $15 rate including evening and weeknds that some have quoted. She told me that this is not applicable to BC and it's predominately in Manitoba. We won't get that here, but all I wanted was to get early evenings now that my 1 year free local calling expired. However, she wouldnt' budge, so I told her to scrap the voicemail and add on the early evenings. I told her if she was going to to remove the $5 credit I was getting and she said no. I repeated this 2x and she said I would still receive it.

So, afterwards, I went online and checked my Rogers account. There was a notice saying that my account had changes pending. I checked it out and she removed the VM, $5 credit, and no where did it mention early weekends. Of course, all I can say is WTF?! I called *811 and I have confirmed that what she had told me was not true. I got her name, but I likely won't be able to speak to her. She also mentioned that I have "Who Called" on my line when I don't. Tomorrow morning I will be calling Rogers AGAIN. This is quite frustrating.

[QtBeBe_Angel]

BTW. Is it just me or did Rogers take the SE S710a off their website?

Yes, it has been taken off since it has been discontinued with that phone and they don't have anymore in stock.

[DJ Trance AZ]

Just a side note:

For recording any voice conversation (e.x. over the phone), one must obtain proper consent prior to record the phone conversation or to use the recorded for any other purpose.

Anyhow, I was only given 3 months unlimited talk for the $20 plan for a 3-yr contract.

[crasher]

Just a side note:

For recording any voice conversation (e.x. over the phone), one must obtain proper consent prior to record the phone conversation or to use the recorded for any other purpose.

Anyhow, I was only given 3 months unlimited talk for the $20 plan for a 3-yr contract.
Not really, if you belong to Hezubolla :D

[Pavel]

Just a side note:For recording any voice conversation (e.x. over the phone), one must obtain proper consent prior to record the phone conversation or to use the recorded for any other purpose

From http://www.callcorder.com/phone-recording-law-canada.htm:

Canadian federal law requires one-party consent for telephone call recording. Please refer to provincial laws for more information.

It is sometimes legal to record somebody's conversation without his consent in case of a crime. In Canada, illegally obtained evidence is never automatically excluded. Rather, if someone's rights have been violated, the evidence shall only be excluded "where it would bring the administration of justice into disrepute" (Canadian Charter of Rights and Freedoms). So each illegally obtained wiretap would be considered individually.

[Ch28]

How do you record your conversation from your cell?

I have an old school SE T616. When I'm on the phone I can just "record sound" and it'll record the entire convo to the phone. :)

Sucks to hear about you getting shafted.

[akz]

ok just to clear things up now that Campus calling has ended .... they have now allowd the Rogers 2 Rogers to be added to plans that are $25 and above (not applicable to $20 plan according to Manager but yet again YMMV) (YES EVEN RETENTIONS) this is currently my plan.

$20/month + 6.95(SAFF) + 0.50(911) + TAX = $31.57
250 Daytime Minutes + 25 Anytime Minutes = 275 Minutes (currently 250 adding my MSD code later on in the week from my work)
100 Canadian LD
Unlimited Ev/Wkend @ 6PM (Im on $25 Plan but have $5 Credit)
Free Call Display (Another $5 Credit)
1000 Rogers 2 Rogers (Another $5 Credit)
Unlimtied Txt/Video etc For 6 Months
Unlimted Local Calling Until March'06 (From previous 1yr&6mo)

NO im not corp im on the $25 retentions plan :)

Tips:
-Girl CS' are easier to work with then guys... sweet talk them or be nice and they will give you ANYTHING you want.
-Always be nice never harsh or angry or DEMAND anything ..
-Always play it dumb you dont want to come off as a know-it-all .. (use words like "im not sure.." "i was wondering")
-Do NOT demand all at once cuz it wont happen... do it over time.. my plan took me 4 months to acquire everthing that I have on here..
-DO NOT CALL more then 3 times a day and 3 days a week.. (ESP IN A ROW)

[Ch28]

If you were offered the Rogers2Rogers from a previous CSR in retentions would you still be able to take that offer since my plan is $20? I'm assuming that I should because I was offered that and it was noted on the file. The CSR I spoke to doesn't sound like the type of person to screw me over...at least I hope not :lol:

[rs77]

When i called into retentions, i asked the CSR to provide me with details of what R2R entails...after asking around and putting me on hold, he said that its unlimited calling and the other rogers does not need to have this feature, just be with the rogers network. Can anyone confirm this please?

[impulsebuy]

^^ I believe both parties must have R2R. Thats what the CSR said when i asked her

[akz]

R2R is unlimited/1000 minutes LOCAL calling to ANY rogers customer. They do not have to have R2R on their plan. You MUST have a plan minimum of $25 to get it added to your account. And you can not have it anymore if you switch over to a $20 plan. I have heard versions where you can talk to ANY rogers customer in canada with R2R as longas it is a rogers customer for free as well, but I will confirm this later on.


(ps for those of you who did not take up the offer of the current CSR who offered you R2R with ur current plan and only left it as a note, YMMV they either will or will refuse to add it)

[bubble.tea]

...................-Girl CS' are easier to work with then guys... sweet talk them or be nice and they will give you ANYTHING you want......

anything? :cheesygri

p.s. Ironically., the s710a which is no longer avail can record a voice convo. I did it the other day...and impressedly enough It kept recording past 2 mins....I was satisflied so I stopped it :)

[DJ Trance AZ]

From http://www.callcorder.com/phone-recording-law-canada.htm:

That's neat, thanks for the heads up!

[azndra]

there is no more rogers to rogers anymore do not listen to them. Rogers to rogers ended on october 30t, 2005. It is no longer available to you. Check your invoice to make sure it shows on your statement

Cheers

[QtBeBe_Angel]

there is no more rogers to rogers anymore do not listen to them. Rogers to rogers ended on october 30t, 2005. It is no longer available to you. Check your invoice to make sure it shows on your statement

Cheers

Where did u get the info from?

[zero_2003]

Rogers to rogers is a service that is free if you're a student. Just prove to the rogers presentative that you're a student and you can get this service for free. I've had R2R for over a year and my plan is only $20/month

BTW, Rogers did not notify me about the discontinue of R2R.

[SuckaB]

Rogers to rogers is a service that is free if you're a student. Just prove to the rogers presentative that you're a student and you can get this service for free. I've had R2R for over a year and my plan is only $20/month

BTW, Rogers did not notify me about the discontinue of R2R.


they claimed that R2R can't be added if the minimum is not $25...(i am a univ student, btw)

I got jipped...what do i do?

[romsan04]

oh boy i am so glad that i dont have to deal with rogers....

worst company ever existed

[jaigandhi5]

hey guys im on a 3 year contract (corp. plan from mom's company)

and its been a year and now they came out with this new plan...so my question is can i switch plans if i am on a contract?

[HowEver]

Yes, you can change your plan at any time, with certain provisos--but it is possible you already have a better plan.

hey guys im on a 3 year contract (corp. plan from mom's company)

and its been a year and now they came out with this new plan...so my question is can i switch plans if i am on a contract?

[jaigandhi5]

Yes, you can change your plan at any time, with certain provisos--but it is possible you already have a better plan.
yea but the plan i want to switch with is the NEW plan that my mom's company came out with :)

which gives R2R and up to 4 phones on the same plan :) all for 20$

[HowEver]

So why are you wasting y/our time here in this thead?

yea but the plan i want to switch with is the NEW plan that my mom's company came out with :)

which gives R2R and up to 4 phones on the same plan :) all for 20$

[SuckaB]

err...so the minimum $25 in order for R2R to be added....truth or myth?

[Keiichi]

I call ********!

Rogers 2 Rogers has not been discontinued.
I just bought a phone for my GF

$20/month
Caller ID
250 Daytime
Free Weekends/Weeknights (8pm)
Rogers 2 Rogers
6 Months Unlimited Text/Voice

This is for a new account under an existing Corp plan.

[Swift0114]

I tried getting the retention plan 1171 but they wouldn't let me. The reason is because I'm a new customer just got my phone for 4 days on a 3 year contract.

I got on the corp plan but it's no where as good as the retention plan.

$20/month

200 Daytime
Unlimited eve/wkds after 8 pm
Rogers to rogers (i think 100)
no CID
no VM

6 months unlimited local calling (b/c of the 3 year contract)

the worst part of this plan is no CID. At least give me that. Anyone have any ideas what I can do to get CID included without paying extra? with VM would be awesome. I tried called them 3 times already and they couldn't do anything. I called just the normal customer relations once and the retention # twice and they wouldn't give me anything. Have any ideas??

[Ch28]

I tried getting the retention plan 1171 but they wouldn't let me. The reason is because I'm a new customer just got my phone for 4 days on a 3 year contract.

I got on the corp plan but it's no where as good as the retention plan.

$20/month

200 Daytime
Unlimited eve/wkds after 8 pm
Rogers to rogers (i think 100)
no CID
no VM

6 months unlimited local calling (b/c of the 3 year contract)

the worst part of this plan is no CID. At least give me that. Anyone have any ideas what I can do to get CID included without paying extra? with VM would be awesome. I tried called them 3 times already and they couldn't do anything. I called just the normal customer relations once and the retention # twice and they wouldn't give me anything. Have any ideas??

Um...you're a new customer that's been with them for 4 days. What incentive do they have to give you a better deal? You're asking for way too much

[bubble.tea]

:cheesygri Um...you're a new customer that's been with them for 4 days. What incentive do they have to give you a better deal? You're asking for way too much


/cynic/

yeah you gotta wait at least a month LIKE A BUNCH OF OTHER sly users IN THIS THREAD!!!

[Swift0114]

Um...you're a new customer that's been with them for 4 days. What incentive do they have to give you a better deal? You're asking for way too much

I have been with them 2 years ago for 4 years I am just getting off my telus contract.. unfortunately, I can't even tell them that because i was under my dads name.

[Ch28]

I have been with them 2 years ago for 4 years I am just getting off my telus contract.. unfortunately, I can't even tell them that because i was under my dads name.

Well then what I would try to do is tell them you're switching from a local competitor and see what they have to offer you but then again you're already signed in for the 3 year contract so you might not get it :(

[Swift0114]

Well then what I would try to do is tell them you're switching from a local competitor and see what they have to offer you but then again you're already signed in for the 3 year contract so you might not get it :(

Yeah i should've thought of that before switching back over. Maybe i'll give it a try in a month or two. Right now i have the essential value pack for 9$.. i will cancel it after having it free for 2 months and probably just get the CID. It's a little too much for me to pay like 39$ + SAF + tax for 1 month of phone bill. I remember a while back CID was mostly included in plans.. now they charge for every little thing.

Anyhow.. thanks for the suggestion, i appreciate it. :)

[akz]

there is no more rogers to rogers anymore do not listen to them. Rogers to rogers ended on october 30t, 2005. It is no longer available to you. Check your invoice to make sure it shows on your statement

Cheers

plz do a lil research before you talk back... R2R is NOT CC .. they are two separate things, individually marketed. But they are the same service. CC was expired oct31st but R2R is an option that can be added..

For those wondering about R2R:
-Yes it has to be at $25 minimum plan in order for it to be added onto the account.

[drk3p]

Ok i got this plan.
Iv been calling in every year and extending my first 3 year term by one year.
Im just finishing my free 1 year no cost plan, where i get the basic plan for free and pay for CD VM and system fee, and then i called them up and said, hey bell is offering a realy good plan so they said, sign up for 3 years (1 year extra) and we will sell you the v551 for 29.99 + free bluetooth headset no servuce fee.
Plus my plan comes to 32$ after tax and 911 and system
it includes...

250 weekday
free 6pm-8am +weekends
CD and VM (Basic) (traded 100 LD min for voice mail)
Plus im a student so il call next month and try and get extra stuff.

[Mir]

I want to switch from Pay as Go to a regular Deal, what is the hottest deal ?
Please guide me
Thank You

[drk3p]

Update fo rme
Im not getting the moto 551 for free instead of 29.99 because the stores are offering it for 0$ after x-mas now

[kooley]

Ok first post just got reffered to this place, here is what i got after reding up here.

700 daytime minutes
unlimited evenings and weekends from 6pm to 8 am
100 cdn long distance minutes
1000 minutes rogers to rogers
caller id
enhanced voice mail
6 mos unlimited local
200 txt messages ($5 instead of $10)
waived the $35 upgrade fee as well
total is $45 (plan) $5 (txt) then the usual 6.95 and .50

my usage is much higher than the plan 1171 would do so this seems to work for me.

thanks again all for your help, this saves me an average of $190 per month.

[RastaManMax]

Man, i've been reading about how you guys have all these great deals and i find some of them really hard to believe, especially with my previous experiences with Rogers.

I'm on the rogers corporate plan and have been for the past 2 years and 4 months. I've been entitled to a hardware upgrade for some time now, but haven't had the time to go through with it since they weren't giving me any deals.

Anyways, i wanted to get a V3 Razr for my upgrade, but the best price they were giving me was $149.99 on a 3 year contract, which is WORSE than the $99 on a 3 year contract that new customers get :mad: ! The bills have always been paid early and we're a VIP customer, (high speed internet,cable, cell). I tried going into the store and calling the corporate number(1-866-363-9712).


This is the current plan i'm on and paying month by month:

150min/Unlimited Evenings/weekends - $20
911 - $.50
System Access Fee - $6.95
Essentials Value pack - $9
Total before Long Distance and taxes - $36.45

My goal is to get the V3 for as cheap as possible and get a new/cheaper plan. :confused:

What should i do to get a better deal? :confused:

LEMAR

[st7860]

Man, i've been reading about how you guys have all these great deals and i find some of them really hard to believe, especially with my previous experiences with Rogers.

I'm on the rogers corporate plan and have been for the past 2 years and 4 months. I've been entitled to a hardware upgrade for some time now, but haven't had the time to go through with it since they weren't giving me any deals.

Anyways, i wanted to get a V3 Razr for my upgrade, but the best price they were giving me was $149.99 on a 3 year contract, which is WORSE than the $99 on a 3 year contract that new customers get :mad: ! The bills have always been paid early and we're a VIP customer, (high speed internet,cable, cell). I tried going into the store and calling the corporate number(1-866-363-9712).


This is the current plan i'm on and paying month by month:

150min/Unlimited Evenings/weekends - $20
911 - $.50
System Access Fee - $6.95
Essentials Value pack - $9
Total before Long Distance and taxes - $36.45

My goal is to get the V3 for as cheap as possible and get a new/cheaper plan. :confused:

What should i do to get a better deal? :confused:

LEMAR


Call the Rogers SDU(special duties unit) at 1-888-936-7283 and ask for:

$25/mo, unlimited evenings at 6pm, unlimited weekends, 250 daytime. free call display., renewal for 3 years, first 6 months unlimited local calls, first 3 months unlimited messaging.

if you're a very good customer, you can also ask for 100 minutes of canadian long distance free per month, plus free voicemail, and ask them to waive the $35 'setup fee' when upgrading your phone.

1-888-936-7283

[plucky duck]

Spoke with Colleen and got the $20/1yr contract.

I was on the $15 emergency plan plus $5 for CallerID so it works out the same over the long haul. Plus my last two bills were over $100 :lol:

[RastaManMax]

Thanks for the suggestions, i'm going to try again later on today, or early tomorrow morning because apparently it's better to do the negotiating in the morning. Is there any way to get the HUP for cheaper?

LEMAR

[mec9t8]

I called them on Dec 24 hoping I can get a good deal from them. But unfortunately, I was offered something relatively cold compared to others.

2 year contract / $25 / 200 mins/ unlimited 6pm WN & WN/ Free CID.
optional $99 for Razr plus $35 "admin" fee

Of course, I didn't not signed up for that. But the bad news is teh CSR recorded all these info into my account info. Therefore when I try to call back today for a better deal, they still quoting me on this same plan.

Am I basically screwed?

I am not asking for all the goodie that was mentioned on this thread, I am only looking for one of 2 options added,
- Free VM + $35 "admin" fee or
- Lower Razr price plus Rogers to Rogers

How can I achieve the goal? or Could I still achieve the goal (after been *marked* on my account)?

Thanks in advance

[ShocWave]

does anyone know how long you have to be with rogers in order to get a hardware upgrade?

[RastaManMax]

I called them on Dec 24 hoping I can get a good deal from them. But unfortunately, I was offered something relatively cold compared to others.

2 year contract / $25 / 200 mins/ unlimited 6pm WN & WN/ Free CID.
optional $99 for Razr plus $35 "admin" fee

Of course, I didn't not signed up for that. But the bad news is teh CSR recorded all these info into my account info. Therefore when I try to call back today for a better deal, they still quoting me on this same plan.

Am I basically screwed?

I am not asking for all the goodie that was mentioned on this thread, I am only looking for one of 2 options added,
- Free VM + $35 "admin" fee or
- Lower Razr price plus Rogers to Rogers

How can I achieve the goal? or Could I still achieve the goal (after been *marked* on my account)?

Thanks in advance

I just called in and got an even worse plan than you.

- $149 - 50 MIR V3
- 200min anytime/unlimited after 6pm/free weekends
- no LD (+12.95)
- 3 year
- $25 + $9.00 for voice and call display

The CSR said that this was one of the plans under the corporate offerings for the company i'm under. What a bunch of bull :mad:.

LEMAR

[kiasu]

does anyone know how long you have to be with rogers in order to get a hardware upgrade?

18months

[Johnny767]

I called them on Dec 24 hoping I can get a good deal from them. But unfortunately, I was offered something relatively cold compared to others.

2 year contract / $25 / 200 mins/ unlimited 6pm WN & WN/ Free CID.
optional $99 for Razr plus $35 "admin" fee

Of course, I didn't not signed up for that. But the bad news is teh CSR recorded all these info into my account info. Therefore when I try to call back today for a better deal, they still quoting me on this same plan.

Am I basically screwed?

I am not asking for all the goodie that was mentioned on this thread, I am only looking for one of 2 options added,
- Free VM + $35 "admin" fee or
- Lower Razr price plus Rogers to Rogers

How can I achieve the goal? or Could I still achieve the goal (after been *marked* on my account)?

Thanks in advance

What you got offered is not all that bad. Having followed this thread, I would expect you to be able to get the 200 daytime increased to 250 and the $35 dollar fee waived as a no-brainer. For a three year renewal. your offer was for only two years.

I don't believe you'll get voice-mail nor a Razer for less than $99.

Two weeks ago I got offered one month free on each of my four phones ( a $100 savings ) now for the record I have four lines in my name.

[RastaManMax]

Success! I just threatened to change because of my professional bodies' corporate plan and they folded:

3yr:
- $99 V3
- 250 + 25min
- R2R
- 6 months unlimited free (photo, call, text)
- Text
- Caller ID
- Free after 8pm ($20)
- No activation fee

Kills my own plan by a longshot. Happy once again :twisted:

[doobievibes]

I agreed to renew for 3 years with the following:

razr + bluetooth headset for 99 - 50 = $49

no $35 admin fee

with my current plan of:

$20 + SAf + 911 / month

200 daytime min
unlimited after 8pm
CID ($5 - $5 credit)
VM ($5 - $5 credit)
100 LD

I was trying to get the Razr for $0, by quoting the www.getconnected.ca/schoolrocks/ offer, but couldn't get it. $50 for Razr is not bad, and I like the plan I've got.

[Kwirky]

I agreed to renew for 3 years with the following:

razr + bluetooth headset for 99 - 50 = $49

no $35 admin fee

with my current plan of:

$20 + SAf + 911 / month

200 daytime min
unlimited after 8pm
CID ($5 - $5 credit)
VM ($5 - $5 credit)
100 LD

I was trying to get the Razr for $0, by quoting the www.getconnected.ca/schoolrocks/ offer, but couldn't get it. $50 for Razr is not bad, and I like the plan I've got.

Holy cow, that's sweet! Quick question - what time did you call @ ?

[DaTrader]

Ok first post just got reffered to this place, here is what i got after reding up here.

700 daytime minutes
unlimited evenings and weekends from 6pm to 8 am
100 cdn long distance minutes
1000 minutes rogers to rogers
caller id
enhanced voice mail
6 mos unlimited local
200 txt messages ($5 instead of $10)
waived the $35 upgrade fee as well
total is $45 (plan) $5 (txt) then the usual 6.95 and .50

my usage is much higher than the plan 1171 would do so this seems to work for me.

thanks again all for your help, this saves me an average of $190 per month.


This is more or less the plan I wanted so I decided to give it a shot.
I also got:

- 700 daytime minutes
- U/L evenings and weekends from 6pm to 8 am
- CID
- Voice Mail
- 100 Cdn long distance minutes
- 1000 min. rogers to rogers

All this for $45+SAF+tx.

However, I also wanted the free Bluetooth earpiece !

I said "can I get any accessories with the v551?"
She replied: "are you refering to the bluetooth"
I said: "yes"
She said: "I can give it to you for free but only on a three year term"
I said: "Hmm, I have something against three-year terms but I want the bluetooth, soo... OK".

I think I got a pretty good deal. The only thing I am unsure is that I got the v551 for $49 on the three-year term (waived the $35 admin fee). Rogers's website has the same phone for $29.99 on the three-year term.

Should I complain about it or leave it at that?

Thanks to all for their comments and price-comparisons.

DaT.

[doobievibes]

Holy cow, that's sweet! Quick question - what time did you call @ ?

I called about an hour ago 4:45 pm PST.

[Pavel]

Call the Rogers SDU(special duties unit) at 1-888-936-7283 and ask for:

$25/mo, unlimited evenings at 6pm, unlimited weekends, 250 daytime. free call display., renewal for 3 years, first 6 months unlimited local calls, first 3 months unlimited messaging.

if you're a very good customer, you can also ask for 100 minutes of canadian long distance free per month, plus free voicemail, and ask them to waive the $35 'setup fee' when upgrading your phone.

1-888-936-7283
Free VM is not likely at this price plan, if you're in BC.

[setell]

Hi all,

I'm not sure how to go about this but I'm in NS and I want to upgrade my plan. I've read how some of you guys got free caller ID and free voicemail. I would love to get that as I'm paying for it every single month :( I also want to upgrade the amount of daytime minutes too since I go over it almost every month for the past year. Also I've been out of a contract for the past year and half. I've been with Rogers for 3.5 years now.

This is what I have so far:

100 daytime minutues
unlimited evenings starting at 6pm
unlimited weekends

all this for $20/mth

system access fee of $2
emergency fee $0.50
NS emergency fee $0.43
essential package that has voicemail, caller ID for $12

I am thinking of upgrading my plan to get the Samsung P207. I'm still really happy with my old nokia 3595 but there isn't any good nokia's out there :( . Any help in this would be greatly appreciated.

[HowEver]

If you like customizing your phone for free yourself, you may wish to rethink that Samsung P207 purchase. I'm not saying it's not possible, it's just not that easy, and a bluetooth-capable phone, and many less expensive options are, is just so much easier.

[Kwirky]

Hi all,

I'm not sure how to go about this but I'm in NS and I want to upgrade my plan. I've read how some of you guys got free caller ID and free voicemail. I would love to get that as I'm paying for it every single month :( I also want to upgrade the amount of daytime minutes too since I go over it almost every month for the past year. Also I've been out of a contract for the past year and half. I've been with Rogers for 3.5 years now.

This is what I have so far:

100 daytime minutues
unlimited evenings starting at 6pm
unlimited weekends

all this for $20/mth

system access fee of $2
emergency fee $0.50
NS emergency fee $0.43
essential package that has voicemail, caller ID for $12

I am thinking of upgrading my plan to get the Samsung P207. I'm still really happy with my old nokia 3595 but there isn't any good nokia's out there :( . Any help in this would be greatly appreciated.

Just phone and tell them what you're looking for - they'll suggest a plan that should fit your needs. CallerID is easier to get free than VM, but neither is guaranteed.

As for the phone, if you've been happy with the 3595, try the 3220 - it's similar, but a smaller, lighter, faster, and has the camera; my bro upgraded his 3590 to the 3220 and was really happy with that choice.

[QtBeBe_Angel]

Has anyone gotten a Motorola V635i at a discounted price? I mean lower than 199.99 for a 3 yr contract. If, u have.. please tell me how did u do that. Please. :)

[EscaBoi]

Has anyone gotten a Motorola V635i at a discounted price? I mean lower than 199.99 for a 3 yr contract. If, u have.. please tell me how did u do that. Please. :)

unless you can somehow complain to them, i don't see how. I got my v635 for the $199 on 3yr term, then a month later a friend told me HIS friend got the v635i on the same plan :mad:

[Hellspawn]

as I stated in another forum I got 2 V635i phones for free from Rogers. They matched Bell Wireless promo that ended yesterday where you bought the equivalent Motorola E815 for 25 dollars and you get a $100 in store credit. and 50 dollars for each additional phone. I called *611 and told them that I was going to cancel and go with Bell and they redirected me to someone else. He agreed to match the offer for the phones and give me the 150 dollar credit. the 25 dollars was for the V635 and I upgraded for an additional 50 dollars each for the V635i with 512 mb. My 150 dollar credit covered the cost of the phones. PLUS he agreed to give me the same 1000 yes I said 1000 LONG DISTANCE minutes anywheres in Canada for free that Bell is offering check out www.bellwireless.ca and check out there family plans. PLUS because I went to all 4 Rogers stores to try top get them to match this before calliing *611 to no avail they also gave me another 75 dollar credit on my bill. I was and am on the Family plan already with 2 phones. I did re-sign for another 3 years. Rogers Rock Customer for life.

[bubble.tea]

as I stated in another forum I got 2 V635i phones for free from Rogers. They matched Bell Wireless promo that ended yesterday where you bought the equivalent Motorola E815 for 25 dollars and you get a $100 in store credit. and 50 dollars for each additional phone. I called *611 and told them that I was going to cancel and go with Bell and they redirected me to someone else. He agreed to match the offer for the phones and give me the 150 dollar credit. the 25 dollars was for the V635 and I upgraded for an additional 50 dollars each for the V635i with 512 mb. My 150 dollar credit covered the cost of the phones. PLUS he agreed to give me the same 1000 yes I said 1000 LONG DISTANCE minutes anywheres in Canada for free that Bell is offering check out www.bellwireless.ca and check out there family plans. PLUS because I went to all 4 Rogers stores to try top get them to match this before calliing *611 to no avail they also gave me another 75 dollar credit on my bill. I was and am on the Family plan already with 2 phones. I did re-sign for another 3 years. Rogers Rock Customer for life.
How much time in on Rogers did you have at this point? + What was your monthly average bill?

[fudq]

It seems like everyone here is getting some really great deals. I was just wondering how you guys got free call disply, maybe I'm not being persuasive enough or something because I've tried. I got a 3yr contract almost 4 months back and my plan seems to suck compared to all of yours :(

[rahzel]

can some people post what kind of deals they are receiving on plans that are STILL on a contract? I think im paying too much for my plan but i have 11months left on my contract.
100 day-time
unlimited eve/wknds after 8pm
caller id
$20/month
+$5 for CID
total $25/month + system access+911
what is this $5 credit i see people receiving?
does that only pertain to retention plans(people passed their contract obligations?)

[Hellspawn]

I have been with Rogers for at least 10 years. My average bill was $75. Family plan X2 phones @ $25 ea plus SAF and 911 plus the governments share and every now and then Long Distance fees. I think the key to my success with getting my deal with Rogers is not phoning and making demands cause that is what someone else got. Rather I did my homework with the competition and I had 6 months left on my plan and was willing to pay the $120 to cancel. All I asked was for them to match the best deal I found for me which was with Bell. They did and I appreciate their effort to keep me as a long paying customer. Research and request and have a plan if they refuse. Demand because someone else is getting something better is childish and they know it. Patience and courtersy!! It may take more than one call.

[akz]

lol i dont get why you guys bother saying that theres no activation fee there never is an activation fee heh u already have an account .. :)

[QtBeBe_Angel]

lol i dont get why you guys bother saying that theres no activation fee there never is an activation fee heh u already have an account .. :)

I guess its the $35 administration fee.. not tha activation fee.

[QtBeBe_Angel]

can some people post what kind of deals they are receiving on plans that are STILL on a contract? I think im paying too much for my plan but i have 11months left on my contract.
100 day-time
unlimited eve/wknds after 8pm
caller id
$20/month
+$5 for CID
total $25/month + system access+911
what is this $5 credit i see people receiving?
does that only pertain to retention plans(people passed their contract obligations?)

Even though, u still have a contract.. i think u can call and ask them for tha plan that others seem to be getting but i am not sure .. if, they will give it to u tho and the $5 credit .. i think its tha $5 credit for the 100 mins LD in Canada.

[DaTrader]

All I asked was for them to match the best deal I found for me which was with Bell. They did and I appreciate their effort to keep me as a long paying customer. Research and request and have a plan if they refuse. Demand because someone else is getting something better is childish and they know it. Patience and courtersy!! It may take more than one call.

If you are happy with the deal you got, that's what's the most important (do you care to share?)

However, my take with Rogers is that they should not only match the best deal out there but beat it (I've been with them since 1999). Since they will not be incurring start up costs for me to continue being a customer, they should offer me better than the best deal out there. I refer to this every time I have to call in and I have yet to encouter a Rogers Rep that disagrees with me.

Congrats on your deal.

DaT

[setell]

Just phone and tell them what you're looking for - they'll suggest a plan that should fit your needs. CallerID is easier to get free than VM, but neither is guaranteed.

As for the phone, if you've been happy with the 3595, try the 3220 - it's similar, but a smaller, lighter, faster, and has the camera; my bro upgraded his 3590 to the 3220 and was really happy with that choice.


Thanks for the suggestion, I'll go take a look at hte 3220 the next time I go to the mall. I was going to sell any decent phone I get with a plan upgrade as I'm still using my 3595. I guess my only hesitation in calling in is paying more for my system access fee and paying extra to get the early evenings. 'sigh' decisions decisions...

[raylao1]

I just called up Rogers today.

I used to be on a $25 plan

200Mins
wd/wkend unlimited starting @ 6pm
CallerID


Now I'm getting the following

250Mins
Unlimited Incoming
unlimited wd/wkend starting @ 6pm
100 Long Distance
CallerID , Voicemail $10 Credit
No charge System Access Fee 6.95

All for the low payment of $50 - $10 - $6.95 = 33.95 + taxes

6 Month unlimited text and voice. Only a renewal of 2yrs and not 3 yrs. !!!

I've not heard of this before but the Retention agent was nice enough to introduce this plan to me.

[Dano76]

I just called up Rogers today.

I used to be on a $25 plan

200Mins
wd/wkend unlimited starting @ 6pm
CallerID


Now I'm getting the following

250Mins
Unlimited Incoming
unlimited wd/wkend starting @ 6pm
100 Long Distance
CallerID , Voicemail $10 Credit
No charge System Access Fee 6.95

All for the low payment of $50 - $10 - $6.95 = 33.95 + taxes

6 Month unlimited text and voice. Only a renewal of 2yrs and not 3 yrs. !!!

I've not heard of this before but the Retention agent was nice enough to introduce this plan to me.

Right on! Do you think any of the following helped?
Just a couple of questions:
How long have you been with Rogers?
How much money have you been spending with Rogers other services included?)
You pay your bills on time?
etc.

[jtcb]

^^^ that is a good deal. Free LD, CID, VM. 6 month unlimited and IC. How did you get that?

[Pavel]

A better question is which province is raylao1 located.

[myapple]

A better question is which province is raylao1 located.
am i the only person that noticed raylao1 signed a 2yr contract without getting a hardware upgrade? maybe rogers offers better plans/more features to people that sign long term contracts for just the service without taking advantage of a hardware upgrade (which actually cost rogers money...).

[Pavel]

am i the only person that noticed raylao1 signed a 2yr contract without getting a hardware upgrade? maybe rogers offers better plans/more features to people that sign long term contracts for just the service without taking advantage of a hardware upgrade (which actually cost rogers money...).
Doesnt appear so...I tried on both of my two Rogers accounts. It didnt make any difference. YMMV.

[akz]

NOTE TO ALL USERS WHO HAVE 100CDN LONG DISTANCE:

I have recently noticed that after I have added the 100CDN Long Distance to my account that even tho I have 100CDN LD I called to verify how much actual LD Minutes that I had used because I was thinking of taking up an offer for $5 for 1000 Anytime CDN Long Distance. Long story short, apparently I have used 0 CDN LONG DISTANCE for the past 3 months plus the last month.... its wierd because last 2-3 months I use quite a lot of long distance because I am in oshawa most of the time and place calls to oshawa and back to toronto when im in oshawa all the time...

I figure that everyone who has 100CDN LD minutes is jus bs its actually unlimited or its just me....

here are the possibilities that I have figured that may cause my LD to actually not count:
-My 1000 R2R Minutes .. (not likely because I just got it added this month)
-My Unlimted Local Calling .. (but thats unlimited local calling.. LOCAL.. or are they just lying and have no actual control)
-I have not actually used 100CDN LD Minutes makign it not count it.. (but the rep said I used ZERO ld minutes .. as in 0 LD calls..)

I have done some experiments since november and have placed quite a few calls in hope to see if the 100cdn LD actually counts but still nada.. 0 .. it just keeps charging me for 100cdn ld and then crediting it back to me.

this month im goign to actually try to go over my 100CDN long distance minutes to see if they will actually charge me... new years I answered a few calls when I was in buffalo and also when I was in niagara..

has anyone else noticed this ? or is it just me?

[Mad.Whack]

NOTE TO ALL USERS WHO HAVE 100CDN LONG DISTANCE:

here are the possibilities that I have figured that may cause my LD to actually not count:
-My 1000 R2R Minutes .. (not likely because I just got it added this month)
-My Unlimted Local Calling .. (but thats unlimited local calling.. LOCAL.. or are they just lying and have no actual control)
-I have not actually used 100CDN LD Minutes makign it not count it.. (but the rep said I used ZERO ld minutes .. as in 0 LD calls..)

has anyone else noticed this ? or is it just me?

I also found it odd the 100LD minutes don't appear anywhere on my bill. But you've got WAY too many variables. Personally, I think its just THIS (http://www.shoprogers.com/store/wireless/services/voice/long-distance-supersaver.asp?) "feature" added on without any trace in hopes that everyone wont call asking for it!

[raylao1]

Right on! Do you think any of the following helped?
Just a couple of questions:
How long have you been with Rogers?
How much money have you been spending with Rogers other services included?)
You pay your bills on time?
etc.

To answer your question.

Rogers looks at your accounts based on #'s.

This number has been with rogers for abuot 8 months. I've been a loyal Rogers Customer for the past 11 yrs.

I've 5 different ph #'s with them.

I typically spend over $400 a month inclusive of all ph's, cable & Internet.

I'm localed in the GTa, it is all a matter of who the rep is.

By the way I was able to also get the same Rep to reduce my internet bill.
Upgraded to the Extreme for 9.95 for 6months and than 29.95 - 15% for the bundle. The 15% bundle also applies to the ph plans.

[DaTrader]

I also found it odd the 100LD minutes don't appear anywhere on my bill. But you've got WAY too many variables. Personally, I think its just THIS (http://www.shoprogers.com/store/wireless/services/voice/long-distance-supersaver.asp?) "feature" added on without any trace in hopes that everyone wont call asking for it!


You are right. That is the feature because the rep told me that the Value of the 100LD minutes she was adding was $12.

[akz]

You are right. That is the feature because the rep told me that the Value of the 100LD minutes she was adding was $12.


were not talking about the value tho... we are saying that those who have the 100CDN LD may have MORE then 100CDN it may be unlimited cuz its not being measured at all..

[MTL-TechY]

NOTE TO ALL USERS WHO HAVE 100CDN LONG DISTANCE:

I have recently noticed that after I have added the 100CDN Long Distance to my account that even tho I have 100CDN LD I called to verify how much actual LD Minutes that I had used because I was thinking of taking up an offer for $5 for 1000 Anytime CDN Long Distance. Long story short, apparently I have used 0 CDN LONG DISTANCE for the past 3 months plus the last month.... its wierd because last 2-3 months I use quite a lot of long distance because I am in oshawa most of the time and place calls to oshawa and back to toronto when im in oshawa all the time...

I figure that everyone who has 100CDN LD minutes is jus bs its actually unlimited or its just me....

here are the possibilities that I have figured that may cause my LD to actually not count:
-My 1000 R2R Minutes .. (not likely because I just got it added this month)
-My Unlimted Local Calling .. (but thats unlimited local calling.. LOCAL.. or are they just lying and have no actual control)
-I have not actually used 100CDN LD Minutes makign it not count it.. (but the rep said I used ZERO ld minutes .. as in 0 LD calls..)

I have done some experiments since november and have placed quite a few calls in hope to see if the 100cdn LD actually counts but still nada.. 0 .. it just keeps charging me for 100cdn ld and then crediting it back to me.

this month im goign to actually try to go over my 100CDN long distance minutes to see if they will actually charge me... new years I answered a few calls when I was in buffalo and also when I was in niagara..

has anyone else noticed this ? or is it just me?


really, i have 100 ld minutes included, no charge, 25$ free incoming plan, and they repeatedly charge me enormous charges when i use ld minutes, then i get my bill and call them, and they credit me right away, but it is such a hassle to have to call them all the time.

[cyberknight]

i think there are better choices than a cell phone for making long distance calls...

[BANNED]

called in for my friend., he's got money and didn't really care...but now after +6mos of getting bills ranging from $50-$350 he's starting to.

This is what I was offered. Next time I'm calling in more assertively. Reading this thread., unless those of you who got wowie plans had huge monthly bills...I'd say my friend above all deserves the greatest one. He's such a joker hehe., he doesn't have any txt/data/LD plans but uses it like there's no tomorrow!!! nutz! oh and he loves to answer his cellphone outside his calling area (yup., .25/min on top of everything else) hehe
TAMMYJ-OFFERS

$45
700 daytime 8p.m.
cid
+sys acc+anything else
(that's it)

$50
500
6p.m.
CID
SYStem access 911
+
VM
+tax
$63
_______________________________
what a joke :twisted:

[st7860]

I just called up Rogers today.

I used to be on a $25 plan

200Mins
wd/wkend unlimited starting @ 6pm
CallerID


Now I'm getting the following

250Mins
Unlimited Incoming
unlimited wd/wkend starting @ 6pm
100 Long Distance
CallerID , Voicemail $10 Credit
No charge System Access Fee 6.95

All for the low payment of $50 - $10 - $6.95 = 33.95 + taxes

6 Month unlimited text and voice. Only a renewal of 2yrs and not 3 yrs. !!!

I've not heard of this before but the Retention agent was nice enough to introduce this plan to me.

if you could post the plan number and your province that would help other people trying to get the unlimited incoming with 250 daytime minutes plan.

[wolverineTO]

I just called up Rogers today.

I used to be on a $25 plan

200Mins
wd/wkend unlimited starting @ 6pm
CallerID


Now I'm getting the following

250Mins
Unlimited Incoming
unlimited wd/wkend starting @ 6pm
100 Long Distance
CallerID , Voicemail $10 Credit
No charge System Access Fee 6.95

All for the low payment of $50 - $10 - $6.95 = 33.95 + taxes

6 Month unlimited text and voice. Only a renewal of 2yrs and not 3 yrs. !!!

I've not heard of this before but the Retention agent was nice enough to introduce this plan to me.

Niceee...Were in near the end of a contract or anything? Or did you just call them up in the middle of your contract?
Would help if you could tell us what exactly you said to get the agent to give you this awesome deal...especially the no SAF

[akz]

really, i have 100 ld minutes included, no charge, 25$ free incoming plan, and they repeatedly charge me enormous charges when i use ld minutes, then i get my bill and call them, and they credit me right away, but it is such a hassle to have to call them all the time.


well the thing is i tried using quite alot theyve never overchaged me... but ill keep you all upto date for this month imma use over the 100 and see what happens.

[doobievibes]

... but ill keep you all upto date for this month imma use over the 100 and see what happens.

Very interested in your results. I just got the 100LD added, and I'm considering adding 1000LD for $5. If it is "unlimited", then it would be a no-brainer

Thanks

[raylao1]

Niceee...Were in near the end of a contract or anything? Or did you just call them up in the middle of your contract?
Would help if you could tell us what exactly you said to get the agent to give you this awesome deal...especially the no SAF


Nope I just started this contract about 3 months ago. I'm still using the 6months unlimited calling etc. when I called Rogers and asked to speak to the Retention dept.

I was just being nice, didn't try to be an A## this time and was rewareded LOL !!!

He offered the SAF. didn't even have to ask for it.

[divx]

I was told there is a $25 fee everytime you move your local number, meaning UW coop students move 3 times a year will have a lot of overhead cost. Is there anyway to "fix" that problem?

[supafly]

I was told there is a $25 fee everytime you move your local number, meaning UW coop students move 3 times a year will have a lot of overhead cost. Is there anyway to "fix" that problem?

you can just tell them that you "moved" and they should be able to switch you over for free. I've had no problems when switching from waterloo's 519 to toronto's 416/647 numbers and vice versa.

[keithse]

I did that when my wife was transferring from ottawa to toronto 2 yrs ago. It's free. I also change once without moving when i lost my sim card. I called in to suspend my wireless service for few days then activate with a new sim and request to change a new number as well. I simply told them I'm afraid i will get many unknown call since my old sim maybe used by someone.

[engo]

I'm interested to get the Plan 1171. Does anyone know if this plan still exsit?

My wife and I are both on a family plan and our contract will end in Feb 06. Does the retention plan works on family plan? Or do I need to split the family plan into two separate lines? If I need to split the lines, I may consider to drop one line and keep one line. Would this affect my chance to get a good retention plan.

Thanks

[myapple]

Pretty sure they only charge the admin fee when you are changing numbers with the same area. if u are moving into a different city, the new number should be free.

[BeeBee]

:D :D :D
Just called rogers 3 times this afternoon and got this:

All for $20 + saf + 911
250min
100 long D
CID+VM
Unlimit eve+wkend from 8pm
Razr + bluetooth for $99-50 rebate: $49
Was starting my second year of a 3 year plan.

:D :D :D
Will call again next month to try to get a better deal!!

[HamsterGirl35]

Beebee:

What did you ask / tell them exactly when you called (was it retention or regular CS number?)

So, I guess you haven't agreed to this plan then?

:D :D :D
Just called rogers 3 times this afternoon and got this:

All for $20 + saf + 911
250min
100 long D
CID+VM
Unlimit eve+wkend from 8pm
Razr + bluetooth for $99-50 rebate: $49
Was starting my second year of a 3 year plan.

:D :D :D
Will call again next month to try to get a better deal!!

[DaTrader]

I'm interested to get the Plan 1171. Does anyone know if this plan still exsit?

My wife and I are both on a family plan and our contract will end in Feb 06. Does the retention plan works on family plan? Or do I need to split the family plan into two separate lines? If I need to split the lines, I may consider to drop one line and keep one line. Would this affect my chance to get a good retention plan.

Thanks

I was also on the Family plan. Since it costs $20+SAF+tx for the second line, there was no point in continuing to use this plan. The reason we got this 2 years ago was the Between Us Minutes but now they have Rogers-to-Rogers.

So I separated the accounts, got her her own 200 minutes and now I have 700 minutes ALL to myself - haha :)

There should not be a problem with Retentions since both lines will be under your name anyhow.

Hope this helps

DaT

[CharmyPoo]

I have been with Rogers for 6 years with a perfect payment record. I have never gotten a hardware upgrade in the 6 years. I recently lost my SE w800i so I decided to call for a new plan.

This is what I was offered ..
Cost: $25 + system + 911 + taxes
250 Daytime Minutes
Unlimited Evenings after 6
Unlimited Weekends
Caller ID
Freedom of Speech package for 6 months
Waived system admin fees
3 Year Contract

No free VM
No free text
No free R2R
No 100 LD minutes

Did I really get a bad deal? If so .. what should I do?

[BeeBee]

Beebee:

What did you ask / tell them exactly when you called (was it retention or regular CS number?)

So, I guess you haven't agreed to this plan then?

I agreed to this plan! Was jk about calling next month. ;)
Maybe I will call if they charge me for anything that they didnt mentioned.

Called: Rogers SDU(special duties unit) at 1-888-936-7283

Complained that you are not happy with your current plan for whatever reason (I am pissed off with my defective phone and my bluetooth broke on me after a couple of months). Tell them your friend got offered "such and such a plan" that is far better than your current one and you are not happy about it, and you are about to deactivate your plan because of that. See what they say. I didnt get what I wanted for the first two times, and the third rep was kind enough to match the deal I wanted.

Ps: dont say you saw an offer on the web. Say a "real" friend got this deal and it wasn't a new activation nor an end of plan renewal deal. GL

[BeeBee]

I have been with Rogers for 6 years with a perfect payment record. I have never gotten a hardware upgrade in the 6 years. I recently lost my SE w800i so I decided to call for a new plan.

This is what I was offered ..
Cost: $25 + system + 911 + taxes
250 Daytime Minutes
Unlimited Evenings after 6
Unlimited Weekends
Caller ID
Freedom of Speech package for 6 months
Waived system admin fees
3 Year Contract

No free VM
No free text
No free R2R
No 100 LD minutes

Did I really get a bad deal? If so .. what should I do?

You could probably ask them to throw in more freebies into your plan.
I've only been with them for 15 months. I would insist on getting all those for free if i were you.

:D :D :D

[CharmyPoo]

So do I call back and complain? The lady I had was really nice.

[BeeBee]

So do I call back and complain? The lady I had was really nice.
Well you dont need to yell at her. Just tell her what your friends are getting and you've been with rogers for 6 years. If she is that nice she will give them to you.

[00project]

Updated my plans last 2 weeks:

ROGERS
$25 + SAF + 911 (3 yr contract- rentention plan 1171)
250 minutes
Unlimited eve/weekends at 6pm
R2R
Voicemail or $5 credit
Caller ID or $5 credit
Unlimited calling/text 6 months
razr + bluetooth $99-$50 bill credit = $49


FIDO:
Fido customer for 6 months (1.5 yr left in contract)
Just switched plans, no contract signed
$45 + SAF + 911
600 minutes
Unlimited eve/weekends at 7pm
F2F
Access to Rogers network
Unlimited eve/weekends 5-7pm 1 yr
Unlimited Voicemail or $8 credit 1 yr
Unlimited CID or $5 credit 1 yr
Unlimited Local calling 6 months
1/2 price on plan for first 4 months

what do you guys think??

[s2k]

Updated my plans last 2 weeks:

ROGERS
$25 + SAF + 911 (3 yr contract- rentention plan 1171)
250 minutes
Unlimited eve/weekends at 6pm
R2R
Voicemail or $5 credit
Caller ID or $5 credit
Unlimited calling/text 6 months
razr + bluetooth $99-$50 bill credit = $49


So they offerred you that plan, $25 including VM and Caller ID plus the Razor deal? How long you been a custoemr and how long since last phone upgrade? I'll have to call and see if I can get this too.

[00project]

So they offerred you that plan, $25 including VM and Caller ID plus the Razor deal? How long you been a custoemr and how long since last phone upgrade? I'll have to call and see if I can get this too.

yes. $25 includes VM & CID....so $15 without
customer for 7+ years, contract had expired already, not afraid of being locked down cause I dont want to change my number (at least until 2007)

1. they originally offered
$25 200 minutes, unlim eve/weekends + CID
i told them a friend of my recently got retention plan 1171 which
included the voicemail and R2R. after holding, i got it

2. i asked for unlimited 6 months since new activations get that right now. got it

3. i asked for razr phone for $0 since Pmall has that deal too...they couldnt give me that price, but offered me an extra 50 min on a 3 yr term and get razr for $49 (seemed fair to me...pay $49 to get an extra 50 min for 3 yrs (600minutes per year = 1800 minutes for $49)

4. asked for unlimited incoming - no go
5. asked for SAF to be waived - no go

[lala]

Can somebody tell me what other phones apart from RAZR are being offered and at what price?
TIA

[Pavel]

My sis was offered a Blackberry for $49 w/data plan.

[darren9]

$25 3 year contract
unlimited incoming calls
100 mins
1000 evening\weekend minutes after 8
caller id
voice mail
unlimited 6 months
razr + bluetooth $99 (would not give any $50 rebate)

[chinaboy1021]

im interested in this deal, but ive never been rogers wireless customer. ive been cable tv and highspeed internet customer for many years now. can i still get in on this deal??

also since the package contains a phone, i can resell the phone right?

[darren9]

A question for you guys, both CSRs I called said there were no further rebates on the RAZR for a 3 year contract. How did you get the RAZR for $49.99?

[akz]

A question for you guys, both CSRs I called said there were no further rebates on the RAZR for a 3 year contract. How did you get the RAZR for $49.99?


they plain out lied to your face.. call bak antoher day :)

[darren9]

they plain out lied to your face.. call bak antoher day :)

I already agreed to the renewal plan, but they said I have 10 days if I want to return or exchange the phone. It's just $50 more, but doesn't seem fair when others have received the rebate.

[QtBeBe_Angel]

Was anyone able to get Unlimited incoming calls with the $25 plan? Which included 250 mins/unlimited from 6pm-8am/unlimited weekends/free called ID/100 CAD LD/R2R.

[DaTrader]

A little bit Off Topic but I am not sure if any of you know that the CRTC finally approved the implementation of the wireless number portability (WNP)!

Here is a part of their press release:

OTTAWA-GATINEAU — The Canadian Radio-television and Telecommunications Commission (CRTC) today issued a decision requiring all Canadian wireless telephone companies to implement wireless number portability (WNP) by March 14, 2007, in most of Canada. Today's decision follows a public notice issued on September 16, 2005, in which the Commission invited comments on several issues related to the implementation of WNP.

Here is the link to their website (http://www.crtc.gc.ca/eng/NEWS/RELEASES/2005/r051220.htm)

Will be EXTREMELY interesting to see the 2 or 3-year promotions that they will offer Christmas 2006 so they can keep their customers for as long as they can.

Cheers
DaT

[Ch28]

A little bit Off Topic but I am not sure if any of you know that the CRTC finally approved the implementation of the wireless number portability (WNP)!

Here is a part of their press release:



Here is the link to their website (http://www.crtc.gc.ca/eng/NEWS/RELEASES/2005/r051220.htm)

Will be EXTREMELY interesting to see the 2 or 3-year promotions that they will offer Christmas 2006 so they can keep their customers for as long as they can.

Cheers
DaT

To be quite honest with you...I think Roger's retention plans are the best that are out there right now.

[bubble.tea]

those getting BT headsets. Models please? Latest ones., or the older one
hs820?

who has the best retention plan that is in the 350-700min range with 200+ Long Distance (MORE THAN the usual 100) CID/VM inc?

I'm expecting something in the $40-$55range....but of course it can be lower :D

FOR EXAMPLE: something like this...Dream plan:
350DAYTIME 6 OR 8...DOESN'T MATTER
CID/VM
250 LONG DISTANCE (NORTH AMERICA-YES US inc.)+sys+911
=~$60

[HowEver]

I already agreed to the renewal plan, but they said I have 10 days if I want to return or exchange the phone. It's just $50 more, but doesn't seem fair when others have received the rebate.

Retention deals are based on numerous arcane factors, and are never guaranteed. They differ for each, although there are some major trends from time to time.

Still, it doesn't hurt calling back to ask. That's the main lesson of this thread.

[akz]

I already agreed to the renewal plan, but they said I have 10 days if I want to return or exchange the phone. It's just $50 more, but doesn't seem fair when others have received the rebate.

call back and quote that local stores are selling for $50 you shouldnt have to pay double!! rediculous and then say for your troubles u dont want a MIR u want it for $50 straight if not speak to a manager.

[00project]

every CSR is different
just call back. i got my razr for $49 after $50 credit on my bill (no MIR)

[00project]

FOR EXAMPLE: something like this...Dream plan:
350DAYTIME 6 OR 8...DOESN'T MATTER
CID/VM
250 LONG DISTANCE (NORTH AMERICA-YES US inc.)+sys+911
=~$60

i got this deal from FIDO (so VERY possible to do it with rogers i think!)
only called once! i didnt even bother calling back to get a better deal
$45
600 daytime
unlimited eve/wkends 7pm
unlimited F2F
access to Rogers network
1 yr free voicemail OR $8
1 yr free caller ID OR $5
1 yr free happy hr 5-7pm unlimited
6 months unlimited local calling
4 months half price on bill
been a customer for only 6 months

how much is the LD worth?!

[doobievibes]

[QUOTE=bubble.tea]those getting BT headsets. Models please? Latest ones., or the older one
hs820?

They sent me the Plantronics Explorer 320 with my RAZR. I don't know much about BT headsets, is this one any good?

[setell]

can somebody explain to me what the retention 1171 plan is. I'm going to give them a call first thing on monday to try and get a better deal. Going to try my luck at getting a better plan.

[lktate]

FOR EXAMPLE: something like this...Dream plan:
350DAYTIME 6 OR 8...DOESN'T MATTER
CID/VM
250 LONG DISTANCE (NORTH AMERICA-YES US inc.)+sys+911
=~$60

I've got a $20 plan w/ the followings:
250 daytime
unlimited wn (@ 8) & we
1000 LD min
unlimited R2R
CID
VM
6 months unlimited local calling

total = 20 + 6.95 + 0.50 + tax

[fantom]

Updated my plans last 2 weeks:

ROGERS
$25 + SAF + 911 (3 yr contract- rentention plan 1171)
250 minutes
Unlimited eve/weekends at 6pm
R2R
Voicemail or $5 credit
Caller ID or $5 credit
Unlimited calling/text 6 months
razr + bluetooth $99-$50 bill credit = $49



sweet!

now if anyone knew how to get unlimited incoming minutes as well, or any plan that has those included.... that would be really nice.

[doobievibes]

Quick question. Would anybody happen to know if "Rogers to Rogers" applies to calls between a regular Rogers caller and a Rogers Pay As You Go caller. Or do rogers consider them totally seperate.

[jay_bionic]

Quick question. Would anybody happen to know if "Rogers to Rogers" applies to calls between a regular Rogers caller and a Rogers Pay As You Go caller. Or do rogers consider them totally seperate.
Say phone A has rogers to rogers and the other phone B does not. YOu can call phone A for as long as you want and you won't get charged. However, phone B will be responsible for all the charges since it doesn't have The ROgers 2 Rogers feature.

[Pavel]

Say phone A has rogers to rogers and the other phone B does not. YOu can call phone A for as long as you want and you won't get charged. However, phone B will be responsible for all the charges since it doesn't have The ROgers 2 Rogers feature.

If the CSR says otherwise, get her/his name. I was told the opposite that neither would be charged. Too many inadequately trained CSR staff these days that are only concerned about meeting the company's sales objective not customer service.

[setell]

Can you guys give me some suggestions as to the plan that Rogers offer me is a good one. I told the CSR that I'll call bk since I needed to think about it. Here is what she offered:

For $25
250 mins daytime with unlimited evenings + weekends starting at 6pm
Free Call Display
unlimited text + calling for 6 months
R2R
system access fee $6.95
NS emergency fee $0.43
emergency fee $0.50
no admin fee (of course since there is nothing to activiate)

Here is what I have right now for $20:
100 mins daytime with unlimited evenings + weekends starting at 6pm
paying for the $12 pkg to get call display + voicemail
system access fee $2
NS emergency fee $0.43
emergency fee $0.50

They also offered me the RAZR for $99.99 without the $50 people were talking about. She threw in a bluetooth headset for free but that was it. I'm starting to think I was just offered a medocore plan as I didn't even get the $5 credit new customers get. Any help would be great. thanks

[s2k]

Can you guys give me some suggestions as to the plan that Rogers offer me is a good one. I told the CSR that I'll call bk since I needed to think about it. Here is what she offered:

For $25
250 mins daytime with unlimited evenings + weekends starting at 6pm
Free Call Display
unlimited text + calling for 6 months
R2R
system access fee $6.95
NS emergency fee $0.43
emergency fee $0.50
no admin fee (of course since there is nothing to activiate)

Here is what I have right now for $20:
100 mins daytime with unlimited evenings + weekends starting at 6pm
paying for the $12 pkg to get call display + voicemail
system access fee $2
NS emergency fee $0.43
emergency fee $0.50

They also offered me the RAZR for $99.99 without the $50 people were talking about. She threw in a bluetooth headset for free but that was it. I'm starting to think I was just offered a medocore plan as I didn't even get the $5 credit new customers get. Any help would be great. thanks

I just got the following, I am a 10 year customer and mentioned I was looking at other options if Rogers could not offer me a deal.

$99 Razr with free bluetooth headset, rebate applied (no mail in)
$20 plan with free caller ID
$5 voicemail extra.
$35 activation fee waived.
250 daytime mins
Free evening/weekends starting at 8pm
On 3 year contract renewal.

Seemed like a fair deal. Was offerred pretty much all this without asking once I went to the customer care person.

[Bumbo Singh]

My new plan

2 years - corporate plan (fed. gov't)
$23
billed by second
free evening/weekends starting at 6pm ending 8am
200 mins daytime minutes
100 mins long distance
vm,cid,cc,cw
motorola razr v3 $99 - 50 rebate = $50
$35 admin fee
6 months free local and text

$23 + 6.95 + .50 + tax = monthly bill

I'm selling my razr v3 with accessories included (box is still unopened- plastic on phone and accessories too) for $330 obo if anyone interested!

PM me.

thanks

bumbo singh

[setell]

My new plan

2 years - corporate plan (fed. gov't)
$23
billed by second
free evening/weekends starting at 6pm ending 8am
200 mins daytime minutes
100 mins long distance
vm,cid,cc,cw
motorola razr v3 $99 - 50 rebate = $50
$35 admin fee
6 months free local and text

$23 + 6.95 + .50 + tax = monthly bill

I'm selling my razr v3 with accessories included (box is still unopened- plastic on phone and accessories too) for $330 obo if anyone interested!

PM me.

thanks

bumbo singh

How did you get the razr with the $50 rebate. The CSR told me there was no such rebate. She said that it was $150-$50 hence it's $100.

[jay_bionic]

I'm selling my razr v3 with accessories included (box is still unopened- plastic on phone and accessories too) for $330 obo if anyone interested!

PM me.

thanks

bumbo singh

I don't think anyone is gonna buy that phone for $330, especially when people can get it for $220 - $250 (max) these days.

[kiasu]

well...i think he/she is trying to catch some 'water fish' here...as if he/she is lucky..

[jay_bionic]

well...i think he/she is trying to catch some 'water fish' here...as if he/she is lucky..
Thats what I'm trying to say......people on this forum are here to find deals and are not stupid to pay someone $330 for a phone that they can get for far much less.

[HowEver]

My new plan

2 years - corporate plan (fed. gov't)
$23
billed by second
free evening/weekends starting at 6pm ending 8am
200 mins daytime minutes
100 mins long distance
vm,cid,cc,cw
motorola razr v3 $99 - 50 rebate = $50
$35 admin fee
6 months free local and text

$23 + 6.95 + .50 + tax = monthly bill

I'm selling my razr v3 with accessories included (box is still unopened- plastic on phone and accessories too) for $330 obo if anyone interested!

PM me.

thanks

bumbo singh


1. This thread is not about corporate plans, it is about retention deals.

2. Your advertised razr is no deal, as has been stated above. As for it being "unopened," well, these boxes are not sealed, and people do use these phones with the plastic covering the display and/or facings. That makes them used, not new.

Good luck, and enjoy your corporate phone plan.

[akz]

hrmm I just called in again .. they are not budging they are not willing to match the $50 instore anymore... they are standing firm on the $99 and the SE z520a isnt available thru retentions eihter.. sigh..

Ill give it a try again tonight when they turnover to new cs' maybe ill get some better luck.

[keithse]

Same for me when I called in for my own account, I was offered for V3 for $99. But when I called in on behalf of my cousin using his account #, I was offered the V3 for $49. The CS claimed that different account has different offers. For the SE Z520a, I was told by all CS that they were not available for upgrade except only 1 CS. He also claimed Z520a was not available until I told him that I can choose that in hardware upgrade from the web. Then, he said he has to look to a new list of hardware upgrade and finally able to find the price for SE z520a upgrade. However, it's the same cost as shown in the web.

[akz]

Same for me when I called in for my own account, I was offered for V3 for $99. But when I called in on behalf of my cousin using his account #, I was offered the V3 for $49. The CS claimed that different account has different offers. For the SE Z520a, I was told by all CS that they were not available for upgrade except only 1 CS. He also claimed Z520a was not available until I told him that I can choose that in hardware upgrade from the web. Then, he said he has to look to a new list of hardware upgrade and finally able to find the price for SE z520a upgrade. However, it's the same cost as shown in the web.


yeah thats what I was doing as well.. I guess it really depends there are very little cs' who are willing to give it up for $50 now .. . but before I remember last month it was so easy jus call in bam its 50.. now they coming up with al lthis bs saying if I get it instore I cant get the good plan. Ill let you know how it goes tonight~

[jackass_ca]

I get so confused and pissed off when I think of talking to a Rogers CSR. When I have called, I was told I have to wait until August to upgrade my hardware, then I asked if I could renew the plan I have, which only costs me $19/mo for everything, and he told me yes, but that would be the last time, then I could stay month to month after that. But they wouldn't let me upgrade to the RAZR no matter what unless I paid the extra $86 to bring me to August's bill. When people here are talking about getting the phone for $99 or $49, are you talking new activations, or renewing contract with hardware upgrade after a certain amount of time?

I have been with Rogers for 6 years and would think that they could make exceptions, to keep customers happy!

[setell]

I get so confused and pissed off when I think of talking to a Rogers CSR. When I have called, I was told I have to wait until August to upgrade my hardware, then I asked if I could renew the plan I have, which only costs me $19/mo for everything, and he told me yes, but that would be the last time, then I could stay month to month after that. But they wouldn't let me upgrade to the RAZR no matter what unless I paid the extra $86 to bring me to August's bill. When people here are talking about getting the phone for $99 or $49, are you talking new activations, or renewing contract with hardware upgrade after a certain amount of time?

I have been with Rogers for 6 years and would think that they could make exceptions, to keep customers happy!

wow... that wasn't very nice of them to tell you that you can't renew contracts. I'll be extending or signing up for a contract for the set deal. I'm a bit pissed at Rogers too. My sister just called into Rogers and she got the exact same deal as me and I've been with them for 3.5 years while she's been with them for 6 months. Talk about injustice or what.

[HowEver]

You don't need to "renew" your plan. You do just go month-to-month, no contract. But they told you you could, and that wasn't good enough? What makes you think the "last time" now means that will be the rule in 2 or 3 years?

As for having to pay a pre-HUP fee, it isn't like you spend a lot on Rogers Wireless to qualify for some great exception. Like you said, it's $19 month all in. So?

Your plan is better than nearly all the retention plans in this thread. You already won the lottery with Rogers.

I get so confused and pissed off when I think of talking to a Rogers CSR. When I have called, I was told I have to wait until August to upgrade my hardware, then I asked if I could renew the plan I have, which only costs me $19/mo for everything, and he told me yes, but that would be the last time, then I could stay month to month after that. But they wouldn't let me upgrade to the RAZR no matter what unless I paid the extra $86 to bring me to August's bill. When people here are talking about getting the phone for $99 or $49, are you talking new activations, or renewing contract with hardware upgrade after a certain amount of time?

I have been with Rogers for 6 years and would think that they could make exceptions, to keep customers happy!

[bubble.tea]

those haters out there...

Show me who is willing to sell a new (Under 5mins timer) Razr for much less than 300?...exactly.

The going rate is LOWEST 250-300.

I've scoured RFD + HOFO...and ONLY USED RAzrs are going for 200-240.
just my observation.

330 is a bit steep...however, saying 330 let's someone have some fun with the whole "bargaining dance"...250...no 310., no 280..okay sold ;) hehe

Anyway it is making sense to me what someone said (calling under cousins accnt). Various accounts have different offers available to them. Makes sense why some of you say Unheard of V3 -> $49...and others get it without asking for it.

I'm having a ball reading about all your experiences ;)

I'm as yet not ready to risk hitting a noob rep, and losing my company (authenticated) coded wicked plan-mainly cuz I just don't need a bigger plan..but also cuz my benefits much more outweigh the short-term gains of a (best case V3 @ $49 with a max resale value $40 BT headset).

From what I can see a reneg'll save ~ $5/month-it's not worth it-in the big pkcha.

[vivilee]

$20 plan for 3 years
250 daytime
1000 rogers to rogers
unlimited calling after 8 p.m.
free caller i.d.
$7 text/enhanced voicemail package

I was offered 2 Nokia 6101 phones for free for hardware upgrade.

Asked if I could get the phones if I also paid for the new Ericsson 600i they said no way. You can't negotiate the price of any brand new phones.

I asked for free voicemail, was refused but all my admin fees were waived and free shipping. No free accessories. I forgot to ask for per second billing.

Tips for negotiating with the reps:

I went through 3 different reps and different "levels". You have to say you want to change your plan today to a better plan from a competing wireless network and you can try to have Rogers match it or do better.

It helps that I have been with Rogers for quite awhile and I also have their premium digital cable package with HDTV and I just completed a previous 3 year contract.

It helps to be polite and it also helps to ask if they can recommend you a package.

[s2k]

$25 plan for 3 years
250 daytime
1000 rogers to rogers
unlimited calling after 8 p.m.
free caller i.d.
$7 text/enhanced voicemail package

I was offered 2 Nokia 6101 phones for free for hardware upgrade.

Asked if I could get the phones if I also paid for the new Ericsson 600i they said no way. You can't negotiate the price of any brand new phones.

I asked for free voicemail, was refused but all my admin fees were waived and free shipping. No free accessories. I forgot to ask for per second billing.

Tips for negotiating with the reps:

I went through 3 different reps and different "levels". You have to say you want to change your plan today to a better plan from a competing wireless network and you can try to have Rogers match it or do better.

It helps that I have been with Rogers for quite awhile and I also have their premium digital cable package with HDTV and I just completed a previous 3 year contract.

It helps to be polite and it also helps to ask if they can recommend you a package.

I got same thing for $20. The $25 they offerred me for evenign calling starting at 6pm.
I went with $5 voicemail over the $7 text/voice package as incoming text messages are free and outgoing are only $0.15 and I dont use that much if at all.

I also got the Razr for $99 with free headset, no admin fees, no shipping , no mail in rebate.

[vivilee]

Sorry, I had to edit the message because I had put $25 instead of $20.

[s2k]

Sorry, I had to edit the message because I had put $25 instead of $20.
Ah ok, sounds like the same deal then. They said they couldn't give me free voicemail, but most all they offerred me on their own. I started jsut lookign for a phone upgrade and said I was looking at other providers as well for an overall good hardware/package deal. Once I said that they were clear they would do what they could to keep me as a customer, so overall I felt I got a fair deal. Some have gotten better but I can't complain, unless of course the Razr sucks :-)

[kutie1205]

hey... i know this is not the right forum for this but im gonna ask anyways

my contract just finished and i wanted to know if rogers might offer me a better plan than the one i have or is this plan good enough?

this is what i have:
100 Daytime mins
1000 eve/weekend mins
Free Rogers to Rogers calling
Unlimited Incoming Local Calls
911 Emergency Access Fee
System Access Fee
$9 Essential Value Pack

Total: 25.00 + .50 + 6.95 + 9.00 = 47.67

and i also would like a new phone... i was thinking of the motorola v635

what do u guys think?
thanks for your help =)

[bubble.tea]

http://xs63.xs.to/pics/06022/100ldcan.GIF
this is where it's at.
Finally found out where to find it as for the first 4 months, I could never figure out where...and practically every rep I asked said....don't worry it's there...it just doesn't show up anywhere lol.

FYI., it's under UPDATE WIRELESS ESSENTIALS. :cheesygri

[fantom]

how often can you change plans?

i just signed up a 3 year term with them to get the hardware upgrade at a cost... like a month or so ago.

and my $40 monthly credit (from that 700mins plan) will not be available anymore, from February or so...

so is there any way I can get one of these $25 plans with 250mins, etc?

[jay_bionic]

how often can you change plans?

i just signed up a 3 year term with them to get the hardware upgrade at a cost... like a month or so ago.

and my $40 monthly credit (from that 700mins plan) will not be available anymore, from February or so...

so is there any way I can get one of these $25 plans with 250mins, etc?
You sure can. Call them up tomorrow and tell them that you want the $25 plan from your new billing cycle.

[fantom]

You sure can. Call them up tomorrow and tell them that you want the $25 plan from your new billing cycle.

even after only 1 month on the 'new contract' sort of (extension, more than a new contract)?

sweet!

[akz]

Same for me when I called in for my own account, I was offered for V3 for $99. But when I called in on behalf of my cousin using his account #, I was offered the V3 for $49. The CS claimed that different account has different offers. For the SE Z520a, I was told by all CS that they were not available for upgrade except only 1 CS. He also claimed Z520a was not available until I told him that I can choose that in hardware upgrade from the web. Then, he said he has to look to a new list of hardware upgrade and finally able to find the price for SE z520a upgrade. However, it's the same cost as shown in the web.


called back later at night and first person wasnt goign to budge but the second person gave me the v3 for 50 bucks :) nice ^^ Hope it goes well for you keithse its still out there.. just harder to get now..

[darren9]

I didn't get a discount on the $99 RAZR, but I called back today to order the Audiovox SMT5600 PocketPC Smartphone and got it for $199.99 (currently $299 for 3 year). I'm very happy because I was expecting to pay the full price. I am going to return the RAZR right away, but wish I could keep the free Bluetooth headset.

[jay_bionic]

even after only 1 month on the 'new contract' sort of (extension, more than a new contract)?

Yes

[doobievibes]

This is what I finally got, and sequence of calls to get to this point.

Dec 27: I asked for free VM and 100LD (after reading how everybody was getting this). I got this with no problem. I didn't have to agree to new contract term. $20 + (SAF, 911, taxes) - 200min, unlmd after 8pm, CID, VM, and 100LD.

Dec 30: After reading offers of $0 RAZRs, I phoned them again to see if they would match this. They said they can give me $99-50=$49 and BT headset. I mentioned how Bell had a 1000LD feature included in some plans, and to my surprise she said they can add it (now I'm just beeing greedy, but 1000LD would come in handy).

Jan 4: I got my RAZR (fast, eh), but didn't get my BT headset. I called them to inquire on that, and I also wanted to confirm my Plan. They said they will send the Headset, but when I checked my Plan, the previous CSR actually gave me the 1000LD in place of the VM. It would cost me an extra $5 for VM (which actually isn't bad for 1000LD, but decided to go with the VM instead). I had also just found out about the some of the Bell Plans. I asked to at least match the Unlmtd after 6pm, so after some "arm twisting" I got this:

$25 Plan (250min, unlmtd after 6pm, CID)
$5 for VM
-$10 credit
100LD free
SAF, 911, taxes
$99 RAZR
-$50 credit
BT Headset free

Of course I had to agree to new 3-year term.

Jan 10: Called in to confirm all this. I talked to a CSR and it is what I'm getting. To further confirm, checked the balance owing on next bill, which was $87.15

$25.00
5.00
49.00
6.95
0.50
-10.00
76.45
5.35 PST
5.35 GST
$87.15

I'm pretty happy with this.

[MUSKAMIKE]

I didn't get a discount on the $99 RAZR, but I called back today to order the Audiovox SMT5600 PocketPC Smartphone and got it for $199.99 (currently $299 for 3 year). I'm very happy because I was expecting to pay the full price. I am going to return the RAZR right away, but wish I could keep the free Bluetooth headset.


That is by far IMO the best phone for the money. Congrats.

[MUSKAMIKE]

nice arm twisting, that is pretty good. Does anyone know if R2R can be added on for free? I was thinking of calling up and asking.

[kiasu]

my free 1yr local call coming to end next month...that's fast.... :D Gonan call them up next month to see if i can get 6pm for no extra charge or not (my plan start at 8pm..)

[doobievibes]

nice arm twisting, that is pretty good. Does anyone know if R2R can be added on for free? I was thinking of calling up and asking.

I had asked about this on my plan (see above 2 posts). The CSR said that my plan doesn't include it, which, I thought, implied that it isn't a feature that was "added" on, but is a feature included in certain plans. I thought it may only included with corpoarte or family plans.

[jay_bionic]

nice arm twisting, that is pretty good. Does anyone know if R2R can be added on for free? I was thinking of calling up and asking.
I called up and got it for free.

[doobievibes]

I called up and got it for free.

Hmm, maybe I'm wrong then. I guess you can just get it added on.

[setell]

This is what I finally got, and sequence of calls to get to this point.

Dec 27: I asked for free VM and 100LD (after reading how everybody was getting this). I got this with no problem. I didn't have to agree to new contract term. $20 + (SAF, 911, taxes) - 200min, unlmd after 8pm, CID, VM, and 100LD.

Dec 30: After reading offers of $0 RAZRs, I phoned them again to see if they would match this. They said they can give me $99-50=$49 and BT headset. I mentioned how Bell had a 1000LD feature included in some plans, and to my surprise she said they can add it (now I'm just beeing greedy, but 1000LD would come in handy).

Jan 4: I got my RAZR (fast, eh), but didn't get my BT headset. I called them to inquire on that, and I also wanted to confirm my Plan. They said they will send the Headset, but when I checked my Plan, the previous CSR actually gave me the 1000LD in place of the VM. It would cost me an extra $5 for VM (which actually isn't bad for 1000LD, but decided to go with the VM instead). I had also just found out about the some of the Bell Plans. I asked to at least match the Unlmtd after 6pm, so after some "arm twisting" I got this:

$25 Plan (250min, unlmtd after 6pm, CID)
$5 for VM
-$10 credit
100LD free
SAF, 911, taxes
$99 RAZR
-$50 credit
BT Headset free

Of course I had to agree to new 3-year term.

Jan 10: Called in to confirm all this. I talked to a CSR and it is what I'm getting. To further confirm, checked the balance owing on next bill, which was $87.15

$25.00
5.00
49.00
6.95
0.50
-10.00
76.45
5.35 PST
5.35 GST
$87.15

I'm pretty happy with this.

Can you tell me roughly when you called so that I'll call during that time. I couldn't get the 100LD or the VM at all. I'm going to try my luck again today to see how I do.

[s2k]

I didn't get a discount on the $99 RAZR, but I called back today to order the Audiovox SMT5600 PocketPC Smartphone and got it for $199.99 (currently $299 for 3 year). I'm very happy because I was expecting to pay the full price. I am going to return the RAZR right away, but wish I could keep the free Bluetooth headset.

Did you have to signup with a data plan for that?

[doobievibes]

Can you tell me roughly when you called so that I'll call during that time. I couldn't get the 100LD or the VM at all. I'm going to try my luck again today to see how I do.

I got the VM and 100LD on my initial call on Dec 27. It was in the afternoon (sometime after 1pm) PST.

[FreeGoods]

Does anyone know when Razr V3i is coming to Canada?

[keithse]

Not from Rogers retails thought, I saw the new V3i in Pacific mall.

Does anyone know when Razr V3i is coming to Canada?

[doobievibes]

how can i claim the VM & 100LD for free or FREE 1000LD back
if i renewed my plan in April, 2005 for 3yrs???

can anyone help?

thx

Maybe just ask. If they don't give it to you, you can offer to sign on for 3 years again (starting on the day you agree).

[weebg]

Just got off the phone with Rogers. It was the easiest call I've ever been on with them. This is what I got:

renewed on a 3 year plan
$25
250 weekday minutes
unlimited weekends/weeknights (6pm)
100 free LD
R2R calling
6 months unlimited local calling
free call display ($5 credit)
free voicemail ($5 credit)

V3 with a bluetooth headset - $49 after $50 credit
Admin fee waived

All I did was read of a list of features that I wanted. The guy said that everything was possible. Total time spent on the phone - about 15 minutes.

The guy said that if I only wanted a 2 year plan, the weekday minutes would drop to 200 and the cost of the V3 would go up to $99 after $50 credit.

:cheesygri

[keithse]

but failed to get anything special.
Just the basic $20 plan with call display, nothing else.
besides, I'm in 13th month of my 3 yr contract, they don't allow me to upgrade my phone unless i pay the $90 sth penalty (not to mention about the $49 V3) although i have 3 other wireless account and tv cable service in the same bill.
PS. the CS told me the R2R feature is $5 extra.
guess i have to call back again

[setell]

Just got off the phone with a great CSR and he was really nice. Gave me everything I need and I am happy once again for another 3 years.

For $25/mth:

250 daytime mins. unlimited evenings at 6pm and weekends
unlimited LD in Canada for weekends starting on midnight every Friday
1000 R2R
unlimited calling for 6 months
$12 essential pkg with CID and enchanced voicemail (cost a bit more than regular voicemail and I like the enhanced one better)
$5 credit towards essential pkg to make the pkg $7
$5 credit for one year
RAZR for $50 with free bluetooth headset.

I'm really happy as this is way cheaper than what I am paying and got a way better deal than yesterday.

[keithse]

the best i can get is
$20/month on 3 yr contract
250 min
unlimited weeknight and weekend starts at 8pm
call display
6 months unlimited local calling
$99 razr + bluetooth headset

waived admin fee, early hardware upgrade fee

I took it anyway

[HamsterGirl35]

Wow, that's just amazing.......all the features I wanted except I don't want VM...

So, does that mean you get $25 - $10 or was $35 - $10 for this new plan?

I should really give them a call........(I still think they are coming up with something big....)
Thanks

Just got off the phone with Rogers. It was the easiest call I've ever been on with them. This is what I got:

renewed on a 3 year plan
$25
250 weekday minutes
unlimited weekends/weeknights (6pm)
100 free LD
R2R calling
6 months unlimited local calling
free call display ($5 credit)
free voicemail ($5 credit)

V3 with a bluetooth headset - $49 after $50 credit
Admin fee waived

All I did was read of a list of features that I wanted. The guy said that everything was possible. Total time spent on the phone - about 15 minutes.

The guy said that if I only wanted a 2 year plan, the weekday minutes would drop to 200 and the cost of the V3 would go up to $99 after $50 credit.

:cheesygri

[darren9]

Did you have to signup with a data plan for that?

No.

[s2k]

Whats Rogers policy if your not happy with a phone upgrade, ie quality of phone? Will they return it and offer you another phone model?

I just upgraded to a Razr and haven't received it yet but was curious if I don't like it would they take it back?

Also curious about the Audiovox SMT5600 now since I seen someone posted they got it for $199.

[s2k]

I didn't get a discount on the $99 RAZR, but I called back today to order the Audiovox SMT5600 PocketPC Smartphone and got it for $199.99 (currently $299 for 3 year). I'm very happy because I was expecting to pay the full price. I am going to return the RAZR right away, but wish I could keep the free Bluetooth headset.

So did you upgrade to the Razr first jsut recently and then decide to switch to the SMT5600? What did Rogers say about the swap, any issues? I'm now considering the same thing if I can get it for $199.

[HamsterGirl35]

I just called, the nice CSP rep was quoting me the standard $25 one:
250 min
unlimited evenings/weekends (6pm-8am)
Free call display,
BUT, she would not give me the 1000 min R2R (she said it's a totally different plan, won't budge; no upgrade on the phone as I am only into 10th month of contract --- $45 / 700 min; credit $45/month for a year) (I wasn't expecting hardware upgrade anyway)

Not to even start the topic about Free LD

So, I said I'd call back later..... :((

[mech9t5]

if I were rogers, I would not give anything to people who are already on a contract with years left on them.

Not too many people will pay the penalty (is it $200?) to break the contract and actually quit.

But, if that's how they choose to do business... i guess it is better for us.

my bro called last week and got

$20 a month
250mins
unlimited evenings/weekends @6
CID, VM, CF, CC
detailed billing
1000 R2R
+ $50 bill credit for signing 1 year contract

was on $25 plan 200mins with nothing 2.5 years with rogers and on month to month.

signing 1 year contract now is perfect because you will be on month to month just in time for the wireless number portability in march 2007

[jtcb]

Whats Rogers policy if your not happy with a phone upgrade, ie quality of phone? Will they return it and offer you another phone model?

I just upgraded to a Razr and haven't received it yet but was curious if I don't like it would they take it back?

Also curious about the Audiovox SMT5600 now since I seen someone posted they got it for $199.

Yes.. you can return it if talktime is less than 5 mins I think..

[BeeBee]

[QUOTE=bubble.tea]those getting BT headsets. Models please? Latest ones., or the older one
hs820?

They sent me the Plantronics Explorer 320 with my RAZR. I don't know much about BT headsets, is this one any good?

I got the same headset with my Razr. Anyone know if it's any good or if you can get the motorola bluetooth headset instead?
ty

PS. talk time shown on my contract within 30 days of delivery or 30 mins used for full refund.

[weebg]

It's $25 + $12 (wireless essentials - enhanced VM, CID, messaging) - $10 (credit) + SAF + 911.

I told him I prefer the enhanced voicemail you get with the $12 wireless essentials plan, so he's giving me a $10 credit for basic vm and cid.

FYI, I've been with Rogers for 7 years and was due for my HUP.

They probably will come up with something big, and when they do, I'll just renew again. :cheesygri

Wow, that's just amazing.......all the features I wanted except I don't want VM...

So, does that mean you get $25 - $10 or was $35 - $10 for this new plan?

I should really give them a call........(I still think they are coming up with something big....)
Thanks

[doobievibes]

PS. talk time shown on my contract within 30 days of delivery or 30 mins used for full refund.

I also read that return policy, and I was just wondering if anybody can answer this question. Does the above policy also pertain to the contract agreement. What I mean is, I agreed to get the phone by signing on another 3 years, now if I return the phone (due to whatever reason), are all bets off? Do I get my money back and cancel the contract?

[darren9]

So did you upgrade to the Razr first jsut recently and then decide to switch to the SMT5600? What did Rogers say about the swap, any issues? I'm now considering the same thing if I can get it for $199.

You have to mail back the original phone within 30 days/30 mins talk time. I ordered the Razr and it arrived today, but I refused the UPS package. I could have opened the package and kept it for 30 days but decided not to.

[tjuzer]

better to lock in for long time as retention plan expire when contract end

[tjuzer]

Is roger website down now :?: Keep get redirrection message

[s2k]

You have to mail back the original phone within 30 days/30 mins talk time. I ordered the Razr and it arrived today, but I refused the UPS package. I could have opened the package and kept it for 30 days but decided not to.
Thanks. How long did it take to arrive from the time you called Rogers? Called for mine on Monday but all they said was 7-10 days for delivey.

[Amuthini]

damn what are you guys telling the CSR's, i called in this morning and the guy said all he could give me was 250 anytime, unlimited weekends, and free calldisplay. for a 3 year plan thats it! he couldn't give me free voicemail, he couldn't give me the RAZR for cheaper than 99 bucks! this sucks

[darren9]

Thanks. How long did it take to arrive from the time you called Rogers? Called for mine on Monday but all they said was 7-10 days for delivey.

I live in the Toronto area so it arrived within 2 days.

[keithse]

but i guess they can throw in the bluetooth headset at least

damn what are you guys telling the CSR's, i called in this morning and the guy said all he could give me was 250 anytime, unlimited weekends, and free calldisplay. for a 3 year plan thats it! he couldn't give me free voicemail, he couldn't give me the RAZR for cheaper than 99 bucks! this sucks

[jay_bionic]

Alrite people, this is one of the best plans that I could get:

$20 / month

-caller id
-voicemail
-250 daytime minutes
-free after 6 pm
-weekends free
-rogers to rogers (unlimited, not 1000 minutes)

[ParkIro]

Hello guys,

I'd like to know more about transferring my leftover contract to someone else.
What are the conditions for doing so?
Does the person who takes over my contract need to be off-contract with Rogers or that doesn't matter?

[jay_bionic]

Hello guys,

I'd like to know more about transferring my leftover contract to someone else.
What are the conditions for doing so?
Does the person who takes over my contract need to be off-contract with Rogers or that doesn't matter?
You can transfer your contract over to anyone as long as it is not a corporate plan and the other person must have good credit, otherwise Rogers might require a deposit.

[HamsterGirl35]

Hi, jay_bionic:

I am interested in how you got this plan? Is it new 3 years plan or downgraded plan and how you got it?

Thanks

Alrite people, this is one of the best plans that I could get:

$20 / month

-caller id
-voicemail
-250 daytime minutes
-free after 6 pm
-weekends free
-rogers to rogers (unlimited, not 1000 minutes)

[jay_bionic]

Hi, jay_bionic:

I am interested in how you got this plan? Is it new 3 years plan or downgraded plan and how you got it?

Thanks
Yeah its on a 3 year renewal. I had to call them enough times to get all this.

[joe069]

damn what are you guys telling the CSR's, i called in this morning and the guy said all he could give me was 250 anytime, unlimited weekends, and free calldisplay. for a 3 year plan thats it! he couldn't give me free voicemail, he couldn't give me the RAZR for cheaper than 99 bucks! this sucks

The first time I called today the girl wouldn't give me anything. I called back an hour later and the guy offered me the exact same thing. No VM, no R2R (unless I wanted to pay $5 more a month), no 100LD.

I said I would call back. Any advice from someone here to get at least the VM for free?

[s2k]

I live in the Toronto area so it arrived within 2 days.

Mine came today, 2 days to Halifax.

For thsoe witha Razr, is there soem trick to chraging it? I have it plugged in and is says charging but can it not be used while charging? If I unplug it after 2 bars charged it is dead. Does it need ot fully charge the first time or something?

[jay_bionic]

The first time I called today the girl wouldn't give me anything. I called back an hour later and the guy offered me the exact same thing. No VM, no R2R (unless I wanted to pay $5 more a month), no 100LD.

I said I would call back. Any advice from someone here to get at least the VM for free?
Try to tell them that you are thinking of cancelling becuase of better plans that Bell is offering as well as no system accesss fee. That should work. But be very patient and polite. Good luck.

[HamsterGirl35]

Do you have handy info on Bell or I should go to bell website?

Thanks

Try to tell them that you are thinking of cancelling becuase of better plans that Bell is offering as well as no system accesss fee. That should work. But be very patient and polite. Good luck.

[rvs007]

For thsoe witha Razr, is there soem trick to chraging it? I have it plugged in and is says charging but can it not be used while charging? If I unplug it after 2 bars charged it is dead. Does it need ot fully charge the first time or something?

You should always charge it to full for the first few charges to condition the battery.

[s2k]

Noticed the info on the papers that came with mine said I was charged $99 for the phone plus $35 admin although the CSR said the admin fee was waived whne I called to order.

[kiasu]

so you guys still talk to CS? or CSR? or any new team? which one more helpful?

[jay_bionic]

Noticed the info on the papers that came with mine said I was charged $99 for the phone plus $35 admin although the CSR said the admin fee was waived whne I called to order.
I think its a standard policy for them to show that on paper but don't worry they will credit your account if they told you.

[jay_bionic]

so you guys still talk to CS? or CSR? or any new team? which one more helpful?
always talk to customer relations (CR)

[setell]

By the way can people that have the RAZR give me some insight on how good the phone is. I want to know as I read some reviews on it and it wasn't bad but it would be nice to hear it from current users on their opinions. thx

[jay_bionic]

By the way can people that have the RAZR give me some insight on how good the phone is. I want to know as I read some reviews on it and it wasn't bad but it would be nice to hear it from current users on their opinions. thx
Its a good looking phone and thats it. If you want a phone and if you can still find it, I would tell you to go for the sony s710. That is one sweet phone. You can play ur mp3 songs on that bad boy. It has a nice, loud speaker phone. The screen is amazing.

[SuckaB]

Alrite people, this is one of the best plans that I could get:

$20 / month

-caller id
-voicemail
-250 daytime minutes
-free after 6 pm
-weekends free
-rogers to rogers (unlimited, not 1000 minutes)

what did you tell them to get the plan? I was refused cuz they said $20 can't be eligible for R2R

also, which # did you dial? I tried the one on this forum...the retention number

[jay_bionic]

what did you tell them to get the plan? I was refused cuz they said $20 can't be eligible for R2R

also, which # did you dial? I tried the one on this forum...the retention number
I dialed the retention number. Sorry about not mentioning one thing.....the plan was for $25 but they are going to credit me $5 every month for the next 3 years. Now try giving them a call and see what they say. Good luck.

[HamsterGirl35]

How come you can get them to credit you $5 per month? I was refused for R2R, not to mention about any credit....

I dialed the retention number. Sorry about not mentioning one thing.....the plan was for $25 but they are going to credit me $5 every month for the next 3 years. Now try giving them a call and see what they say. Good luck.

[setell]

How come you can get them to credit you $5 per month? I was refused for R2R, not to mention about any credit....

If you ask you might get it. I think it all depends on the CSR you're talking to. I called bk around 5pm EST on my second try and got a really nice guy CSR and gave me a good deal. Hope this helps :)

[HamsterGirl35]

Exactly how do you approach to ask for $5 credit ??
Thanks


If you ask you might get it. I think it all depends on the CSR you're talking to. I called bk around 5pm EST on my second try and got a really nice guy CSR and gave me a good deal. Hope this helps :)

[joe069]

Try to tell them that you are thinking of cancelling becuase of better plans that Bell is offering as well as no system accesss fee. That should work. But be very patient and polite. Good luck.

I tried calling back and getting more but it was a no go, which was fine. So here's what I got for $20 a month (3 year term but I still had 2 years left on my previous contract):

250 Daytime Minutes
Unlimited Evenings and Weekends Starting @ 8 PM
Free Call Display
2 Months Free Enhanced Voice Mail.

I used to have a family plan shared with 2 phones and that monthly bill came out to $95 a month. With both phones on the above plan (and I had already decided I was going to cancel my VM) I will be paying just over $60 a month instead. I'm pretty happy about saving $30 a month. :D

Thanks to everyone who posted on here, it was a lot of help.

[tjuzer]

I try call just right now got middle east lady who ***** at me say plan I have is already very good. First time caller too :|

[akz]

I try call just right now got middle east lady who ***** at me say plan I have is already very good. First time caller too :|

call back and ask for a manager they have a record of who you spoke to if it was the last person you spoke to today then BYTCH and ull get alot of goodies :) (assuming u gave them ur cell number/it shows who helped and who logged on thats how they can tell how many times u called that day) You should not have to take crap from them.. they take crap from U (esp their managers) keep us updated on how it goes.

[freddyprinze]

I dialed the retention number. Sorry about not mentioning one thing.....the plan was for $25 but they are going to credit me $5 every month for the next 3 years. Now try giving them a call and see what they say. Good luck.

I've been with Rogers for 7 months and I got a crappy plan: $25 gets me voicemail, caller ID, 50 free daytime minutes, 1000 minutes of evenings and weekend (evenings starting at 9pm!). Even tho' Ive been with them for only 7 months, I feel that Im being ripped off.

jay_bionic, what is the customer retentions phone number that you used? :)

[HowEver]

I've been with Rogers for 7 months and I got a crappy plan: $25 gets me voicemail, caller ID, 50 free daytime minutes, 1000 minutes of evenings and weekend (evenings starting at 9pm!). Even tho' Ive been with them for only 7 months, I feel that Im being ripped off.

jay_bionic, what is the customer retentions phone number that you used? :)

You can change your plan at any time *without* extending your contract, but if you do extend your contract you'll get the benefits of the plans in this thread.

The phone number is in the first post in this thread.

[s2k]

Anyone know of a good Canadian source for an external antenna for the Razr? I don't see one on the Rogers site.

[jay_bionic]

How come you can get them to credit you $5 per month? I was refused for R2R, not to mention about any credit....
Have you ever tried telling them that you are thinking of changing providers? Give it a try and let us know what happens.

[FreeGoods]

Anyone know of a good Canadian source for an external antenna for the Razr? I don't see one on the Rogers site.

Are you talking about the External Magnetic Mount Antenna Signal Booster - V3 Razr Series? Try eBay.

[s2k]

Are you talking about the External Magnetic Mount Antenna Signal Booster - V3 Razr Series? Try eBay.

Yes. Id prefer not to user eBay of there is another source.

[setell]

Exactly how do you approach to ask for $5 credit ??
Thanks

He just gave it to me honestly when I asked if there were any pkgs that will give me free voicemail and caller ID. The offer the female CSR offered were on the screen so he topped it off to make it more attractive for me to stay on with Rogers.

[letstry]

It worked for me ,

I called the given 1-888-936-7283 number which is for cancellation.
I had my rogers plan from last 2 years and my contract just over.

I have 25 $ plan - 100 day time, 1000 weekend evening ( even starts at 8.00 pm ) & unlimited incoming calls.

I told them i can sign contract for 1 more year if i get Caller ID Free , Voice mail free and early evening.

But they offered my bit diff but its good for me.
----- With 1 new year contract signing --- i got extra
Caller id - free , Second billing after 1 min , Detail Billing.

Which is not bad at all ,
Hope it may help some one else even.

Thanks guys,

[chinaboy1021]

just a note for those who dont know: enchanced voicemail skip password


log into voicemail, then (4,2,1,2) so you don't have to enter your PIN when calling from your cell

[setell]

just a note for those who dont know: enchanced voicemail skip password


log into voicemail, then (4,2,1,2) so you don't have to enter your PIN when calling from your cell

I love enchaned voicemail but I don't use the password skip function. I don't like it how anybody will have access to your messages if they get a hold of your phone. I rather punch in my password considering it's not that much trouble.

[s2k]

For those with the Razr, is there somewhay to do a quick key/button lock so its not gettign hit when in your pocket? The Nokias all have Menu * to lock/unlock but for the life of me I don't see how to do this on Razr.

[setell]

For those with the Razr, is there somewhay to do a quick key/button lock so its not gettign hit when in your pocket? The Nokias all have Menu * to lock/unlock but for the life of me I don't see how to do this on Razr.

Why would you need a key lock for a flip phone?? I know my nokia has it but this is a flip phone so no need to have a key lock if you can just close the phone.

[s2k]

Why would you need a key lock for a flip phone?? I know my nokia has it but this is a flip phone so no need to have a key lock if you can just close the phone.

I'll assume you don't know the Razr has side buttons that are functional when closed. That is why. THe side button changes the ringer setting and also turns the camera on.

[rvs007]

If the Razr is the same as other Motorola phones like the V551 I have, I think you'll have to do a seem edit to enable the Menu-"*" keylock feature.

[uncle_ned]

My Rogers story:

I’ve been with rogers since ’99 or 2000. I had a decent plan but I don’t use my phone too much. Decided that I would switch to a basic pay-as-you-go package. Called up Sunday and when I said I wanted to keep my number and go ‘payg’, they bumped me to customer relations.

I didn’t ask for anything but was offered a $20 package with a $5 credit, 200 daytime minutes, unlimited evenings and weekends starting at 8, free call display and call waiting, a free phone with all delivery and service fees waived. Came to $25 and a bit with taxes. I was pleasantly surprised and more or less agreed not to switch to payg. I just needed to look at the phone options online and would call back when I had chosen a new phone.

Well, I phoned back in 15 minutes, got a different clerk, who quoted me a much higher rate ($10 more). I had taken notes and read back what I had written from the previous offer. She didn’t know why that was given to me and treated me as though I was trying to pull a fast one. I stood my ground; she eventually promised to investigate and get back to me. I got a message the next day in which she acknowledged the original offer. Called this morning to finalize and yet again another clerk refused to honour the offer; I had to pay more and commit to a new cable contract (which had never been discussed). I said I would check my notes again and call back to see if I was mistaken (basically a tactic to get a different employee). Called 5 minutes later; my account must have been tagged because I was transferred immediately to a manager. He apologized and I got the original package plus my VIP discount and free voice mail, all for 23 bucks, taxes in.

While very happy with my deal, I have to say that what you get very much depends on who you talk to. I hated having to call 4 or 5 times. I was treated poorly even though I did not initiate the offer; I didn’t call up asking for a deal. Instead, all I had done was ask to switch to payg and keep my phone number.

[weebg]

The plan I got is identical to you. However, when they explained the price breakdown, CID and VM are $5 each but is free because I get two $5 credits on the account. So did you get a third $5 credit to bring the plan price down to $20?

BTW, I've been trying almost daily for the past week to see if I can get another $5 credit applied (to bring the price down to $20). Everyone I've talked to says they can't do it.

I dialed the retention number. Sorry about not mentioning one thing.....the plan was for $25 but they are going to credit me $5 every month for the next 3 years. Now try giving them a call and see what they say. Good luck.

[doobievibes]

...He apologized and I got the original package plus my VIP discount and free voice mail, all for 23 bucks, taxes in...

Does that include the SAF+911 fees?

[uncle_ned]

Does that include the SAF+911 fees?

Yes, it does.

[akz]

My Rogers story:

I’ve been with rogers since ’99 or 2000. I had a decent plan but I don’t use my phone too much. Decided that I would switch to a basic pay-as-you-go package. Called up Sunday and when I said I wanted to keep my number and go ‘payg’, they bumped me to customer relations.

I didn’t ask for anything but was offered a $20 package with a $5 credit, 200 daytime minutes, unlimited evenings and weekends starting at 8, free call display and call waiting, a free phone with all delivery and service fees waived. Came to $25 and a bit with taxes. I was pleasantly surprised and more or less agreed not to switch to payg. I just needed to look at the phone options online and would call back when I had chosen a new phone.

Well, I phoned back in 15 minutes, got a different clerk, who quoted me a much higher rate ($10 more). I had taken notes and read back what I had written from the previous offer. She didn’t know why that was given to me and treated me as though I was trying to pull a fast one. I stood my ground; she eventually promised to investigate and get back to me. I got a message the next day in which she acknowledged the original offer. Called this morning to finalize and yet again another clerk refused to honour the offer; I had to pay more and commit to a new cable contract (which had never been discussed). I said I would check my notes again and call back to see if I was mistaken (basically a tactic to get a different employee). Called 5 minutes later; my account must have been tagged because I was transferred immediately to a manager. He apologized and I got the original package plus my VIP discount and free voice mail, all for 23 bucks, taxes in.

While very happy with my deal, I have to say that what you get very much depends on who you talk to. I hated having to call 4 or 5 times. I was treated poorly even though I did not initiate the offer; I didn’t call up asking for a deal. Instead, all I had done was ask to switch to payg and keep my phone number.


I highly suggest u check your next bill statement... but from the looks of it you got really lucky usually if u are tagged they dont transfer you to a manager but just ignore your requests... but I would follow up and make sure that you were removed from the tag and keep track of your next bill.

[kawai]

Just tell them that you work at OPG and that the company re-emburses you. The plan includes
-200 min
-unlimited eve/wkend
-call display/voice
-7 cents long distance
-per second billing
-12 cents per sec over 200

all for 23 plus saf and taxes

[akz]

Just tell them that you work at OPG and that the company re-emburses you. The plan includes
-200 min
-unlimited eve/wkend
-call display/voice
-7 cents long distance
-per second billing
-12 cents per sec over 200

all for 23 plus saf and taxes


u cant just tell them u work at OPG u need a employee id and company code...

btw has anyone been sucessful in adding per second billing onto their retention plans???

[uncle_ned]

I highly suggest u check your next bill statement... but from the looks of it you got really lucky usually if u are tagged they dont transfer you to a manager but just ignore your requests... but I would follow up and make sure that you were removed from the tag and keep track of your next bill.

I didn't mean tagged as has been referred to previously in the thread. They picked up my call right away ...

On the bill statement thing, I will be sure to check. I asked the guy to email the details so I could have them in writing but he said they don't do that (which I find odd). Anyway, I have good notes if that helps me. :?:

[akz]

I didn't mean tagged as has been referred to previously in the thread. They picked up my call right away ...

On the bill statement thing, I will be sure to check. I asked the guy to email the details so I could have them in writing but he said they don't do that (which I find odd). Anyway, I have good notes if that helps me. :?:

ur notes wont help u u have to get them to note it down on your account for it to be abiding... anything u wrote in their eyes you made up :P so your own notes are useless..

[JWL]

I ended up with similar plans to many posted here on 2 plan renewals:
250 minutes
free evenings and weekends @ 8
CID/VM
for $20 + system access + 911.

Then I added a 3rd plan NEW plan with the same terms.

As others noted this was partly because I am also a home phone and cable customer. Which also means I get 10% off everything!

Thanks again for all the advice. I would have just bought some crappy plan off the shelf. A tad better than my previous Family Plan which gave me 100 in TOTAL on 2 phones + CID for about the same price. What an improvement.

[Pavel]

If you get someone who won't offer you what someone else has offered to you previously, politely hang-up and call back in a few hours or a few days. I found that lately novices or bitter people are working in the old "customer relations" department.

[Amuthini]

i called the number and did what you said i got everything except for the free voice mail. also they offered a free phone a nokia 6101. told them i'd think about it..... it's not such a great deal is it?
instead of comitting fraud by saying you work for a company when you don't, here's what you can do:

qualifications:
1. have had a rogers number for at least 6 months
2. request to renew your plan for 3 years from the time you call


steps:
1. Call the Rogers SDU Special Duties Unit at 1-888-936-7283
2. Ask for the $25/mo plan with 250 daytime , unlimited evenings at 6pm, unlimited weekends, and free call display. If you have been a rogers customer for a long time, they may additionally offer you free voicemail and free 100 minutes long distance per month.

[HamsterGirl35]

Do you think they would add the R2R feature if I call to downgrade?
In addition to what you mentioned for features for $25, R2R is what I really like to get....


instead of comitting fraud by saying you work for a company when you don't, here's what you can do:

qualifications:
1. have had a rogers number for at least 6 months
2. request to renew your plan for 3 years from the time you call


steps:
1. Call the Rogers SDU Special Duties Unit at 1-888-936-7283
2. Ask for the $25/mo plan with 250 daytime , unlimited evenings at 6pm, unlimited weekends, and free call display. If you have been a rogers customer for a long time, they may additionally offer you free voicemail and free 100 minutes long distance per month.

[irish80ca]

instead of comitting fraud by saying you work for a company when you don't, here's what you can do:

qualifications:
1. have had a rogers number for at least 6 months
2. request to renew your plan for 3 years from the time you call


steps:
1. Call the Rogers SDU Special Duties Unit at 1-888-936-7283
2. Ask for the $25/mo plan with 250 daytime , unlimited evenings at 6pm, unlimited weekends, and free call display. If you have been a rogers customer for a long time, they may additionally offer you free voicemail and free 100 minutes long distance per month.

I spoke to them today. They acted like I was loonie. Said they know nothing of such an offer. I've been with them for AT LEAST 5 or 6 years and have 2 phones with them. Any chance you know the rep. you spoke to or have a plan ref. number I could quote?

[st7860]

I spoke to them today. They acted like I was loonie. Said they know nothing of such an offer. I've been with them for AT LEAST 5 or 6 years and have 2 phones with them. Any chance you know the rep. you spoke to or have a plan ref. number I could quote?

I think the plan number is 1171, but they don't like it when you ask for plan numbers. You probably just got a lousy rep, as see above, a couple other people got it.




Here it is in crystal clarity. Note that only the 'base' is nearly written in stone, but all of the other options are 'available' but have no 'set' amount of years you need.

Qualifications
Have had a Rogers line for 6 months AND request to renew your contract for 3 years from the time of the call(its irrelevant if your contract still has 2 or 2.5 or 1.5 years left, basically request to renew for 3 years from the date you call.

What you get as a 'base':
anyone who meets the above qualifications should be able to get:
$25/mo, 250 daytime, unlimited after 6pm, unlimited weekends, free call display

What you get as a 'good customer', having spending tons of money or been a long term customer:
$25/mo, 250 daytime, unlimited after 6pm, unlimited weekends, free call display, AND 100 minutes of Canadian Long Distance a month, AND unlimited Local Calls, Picture, Text Messaging for 6 months.

What you get as a 'good customer', having spending tons of money or been a long term customer AND have a contract that has less than about 18 months left:
$25/mo, 250 daytime, unlimited after 6pm, unlimited weekends, free call display, AND WAIVED $35 admin fee for getting a new phone AND between $50 to $??($150?) off of a new phone.


To get any of those, Call the Rogers SDU Special Duties Unit at 1-888-936-7283 and ask. If they refuse, ALWAYS get a name of the rep, and call back later.

[farlight]

I think the plan number is 1171, but they don't like it when you ask for plan numbers. You probably just got a lousy rep, as see above, a couple other people got it.




Here it is in crystal clarity. Note that only the 'base' is nearly written in stone, but all of the other options are 'available' but have no 'set' amount of years you need.

Qualifications
Have had a Rogers line for 6 months AND request to renew your contract for 3 years from the time of the call(its irrelevant if your contract still has 2 or 2.5 or 1.5 years left, basically request to renew for 3 years from the date you call.

What you get as a 'base':
anyone who meets the above qualifications should be able to get:
$25/mo, 250 daytime, unlimited after 6pm, unlimited weekends, free call display

What you get as a 'good customer', having spending tons of money or been a long term customer:
$25/mo, 250 daytime, unlimited after 6pm, unlimited weekends, free call display, AND 100 minutes of Canadian Long Distance a month, AND unlimited Local Calls, Picture, Text Messaging for 6 months.

What you get as a 'good customer', having spending tons of money or been a long term customer AND have a contract that has less than about 18 months left:
$25/mo, 250 daytime, unlimited after 6pm, unlimited weekends, free call display, AND WAIVED $35 admin fee for getting a new phone AND between $50 to $??($150?) off of a new phone.


To get any of those, Call the Rogers SDU Special Duties Unit at 1-888-936-7283 and ask. If they refuse, ALWAYS get a name of the rep, and call back later.

I'd also add that Plan 1171 might be region dependent with some wrinkles. 1171 is definitely available in Toronto but as someone I know found out, the SDU people are extremely reluctant to give it out if you're in Mississauga which is a suburb of Toronto.

The other wrinkles with 1171 is you might get VM and/or unlimited R2R for free. And if you sign for 2 years, you get 200 daytime minutes instead of 250 minutes but no different than a 3 year contract - though it would affect the discount on a new phone.

Also if you're located west of Ontario, the SDU people seem to offer you better deals than 1171 based on reading this thread. Such as getting 1171 but for $20, paying less for a phone and/or free Bluetooth headset.

The key is to be persistent and call back, even if they know you've called a couple of times because they documented it in the system. I know one guy who called 10X over 2 months before he finally got a deal. Though reading the thread, it doesn't seem like calling more than 2X a day is a good idea - you might get tagged by customer relations. Plus vary when you call into the SDU # as more experienced people tend to work the better hours - they tend be less generous.

Finally whenever you get the deal, make sure they document it in the system. Make sure you get the note creation time which should be the current time in 24h time. Also get the first name of rep your're dealing with and their ID #. That way if Rogers screws up the billing which it tends to do, you can call in and reference to that note. Rogers doesn't issue any documentation to you confirming your plan details so having the above is important.

[diwana]

Finally whenever you get the deal, make sure they document it in the system. Make sure you get the note creation time which should be the current time in 24h time. Also get the first name of rep your're dealing with and their ID #. That way if Rogers screws up the billing which it tends to do, you can call in and reference to that note. Rogers doesn't issue any documentation to you confirming your plan details so having the above is important.

i got screwed that way...a rep told me that i'd have 6 months unlimited after signing the contract along with the rest of the details...i told her i'd call back...i called back the next day and said i accept...but later i got charged when i went over my minutes ($90 worth of going over :()...i told them i had 6 months unlimited and that it should be in the notes, but they only had a record of the second call i made, and no notes or record existed of the first call where everything was initially offered to me. i got screwed big time

[setell]

can somebody tell me how long can they go before charging again for the RAZR with normal use? I'm thinking of returning it and getting a new phone since I've read reviews on it that it's just got a 2 day standby time. thx

[s2k]

can somebody tell me how long can they go before charging again for the RAZR with normal use? I'm thinking of returning it and getting a new phone since I've read reviews on it that it's just got a 2 day standby time. thx

30 days or 30 mins use.

[irish80ca]

Do you think they will offer to beat the Telus Family Talk 60 Plan?

300 daytime minutes PLUS 300 Bonus
Unlimited Telus to Telus calls
Unlimited Evenings and weekends
Call waiting
call confrencing
6 months unlimited local calls, text, video, internet
buy 1 get 1 free phones
plus a few other things I can't remember right now.

I emailed Rogers about a plan and when they replied it was a garbage offer so I asked if they could beat this. They never replied.

[boonjaca]

Do you think they will offer to beat the Telus Family Talk 60 Plan?

300 daytime minutes PLUS 300 Bonus
Unlimited Telus to Telus calls
Unlimited Evenings and weekends
Call waiting
call confrencing
6 months unlimited local calls, text, video, internet
buy 1 get 1 free phones
plus a few other things I can't remember right now.

I emailed Rogers about a plan and when they replied it was a garbage offer so I asked if they could beat this. They never replied.

What's the price of this plan?

[irish80ca]

What's the price of this plan?


$60 for 2 phones 600 anytime minutes and all that other stuff.

They also have cheaper (and more expensive family plans).

Right now there's a promotion on to double your airtime for free.

[HowEver]

30 days or 30 mins use.

No, that is thought to be the standard, but actually it varies with each Rogers dealer/authorized seller. Check when you buy!

If buying from the website, this outside range may be true, but there is also a download limit too, I think around 150kb, a couple of webpages or so, sometimes.

[lindmar]

I am a pay as you go customer, I called and asked for plan 1171 and he said no... had to be a customer for at least 6 months..

[swifferman]

Hi guys, sorry to noob up the thread, just wondering if I wanted to be a new customer, e.g. don't currently have a cell phone, what would I have to do to get the best plan?

My bro has been a rogers wireless customer for 6 years with pretty substantial fees.

Thanks :)

[rogersuser]

OK: I had renewed in Feb 2005 until Oct 2007 and got the following deal:
$20/mo + SAF + 911 fee + tax
200 Daytime Minutes
Unlimited Evenings and Weekends after 8pm
CID/CF/CC/CW
Unlimited text/picture/video messaging until Oct 2007
Unlimited local calling until Oct 2007

Motorola C370 Phone free, no activation.

I'm wondering if this is pretty good or not? I'm in the market for a new phone (looking at the V3) and was thinking of renewing for another two-three years. Any ideas on what I may or may not be able to get? I'm looking specifically to add 1000 Canadian LD, Enhanced VM, and potentially even more unlimited calling. I'd also like to get 6pm evenings, and try and increase my minutes to the 250-275 range. Is this even realistic? What should I be gunning for?

[Haz]

OK: I had renewed in Feb 2005 until Oct 2007 and got the following deal:
$20/mo + SAF + 911 fee + tax
200 Daytime Minutes
Unlimited Evenings and Weekends after 8pm
CF/CC/CW
Unlimited text/picture/video messaging until Oct 2007
Unlimited local calling until Oct 2007

Motorola C370 Phone free, no activation.

Why do you have 200 daytime minutes at all if you have unlimited local till the end of the contract? :?:

[rogersuser]

I guess the 200 minutes come with the plan, but they are superceded by the unlimited local calling.

[bubble.tea]

OK: I had renewed in Feb 2005 until Oct 2007 and got the following deal:
$20/mo + SAF + 911 fee + tax
200 Daytime Minutes
Unlimited Evenings and Weekends after 8pm
CF/CC/CW
Unlimited text/picture/video messaging until Oct 2007
Unlimited local calling until Oct 2007

Motorola C370 Phone free, no activation.

I'm wondering if this is pretty good or not? I'm in the market for a new phone (looking at the V3) and was thinking of renewing for another two-three years. Any ideas on what I may or may not be able to get? I'm looking specifically to add 1000 Canadian LD, Enhanced VM, and potentially even more unlimited calling. I'd also like to get 6pm evenings, and try and increase my minutes to the 250-275 range. Is this even realistic? What should I be gunning for?


huh? You have unlimited...but want to add more?

I have infinity...so I want to add infinity +1??? c'mon.

It's a good starting plan. congrats. "gunn" for? read a couple pages of threads....that should bring you up to par. good luck.

[rogersuser]

Basically the unlimited expires in Oct 2007; unless I am able to add more unlimited then daytime calls would be deducted from the 200 minutes. That is why I am wanting to add more daytime minutes and unlimited.

Say for example I renew today for three years with no extra "dealing," after Oct 2007 I would just have a pretty basic retention plan.

[Haz]

Basically the unlimited expires in Oct 2007; unless I am able to add more unlimited then daytime calls would be deducted from the 200 minutes. That is why I am wanting to add more daytime minutes and unlimited.

Say for example I renew today for three years with no extra "dealing," after Oct 2007 I would just have a pretty basic retention plan.
You've already got a fantastic deal for the next little while! I'm envious! :)

[doobievibes]

OK: I had renewed in Feb 2005 until Oct 2007 and got the following deal:
$20/mo + SAF + 911 fee + tax
200 Daytime Minutes
Unlimited Evenings and Weekends after 8pm
CID/CF/CC/CW
Unlimited text/picture/video messaging until Oct 2007
Unlimited local calling until Oct 2007

Motorola C370 Phone free, no activation.

I'm wondering if this is pretty good or not? I'm in the market for a new phone (looking at the V3) and was thinking of renewing for another two-three years. Any ideas on what I may or may not be able to get? I'm looking specifically to add 1000 Canadian LD, Enhanced VM, and potentially even more unlimited calling. I'd also like to get 6pm evenings, and try and increase my minutes to the 250-275 range. Is this even realistic? What should I be gunning for?

If you renewed in Feb 2005, wouldn't your contract end in Feb 2007(2yrs) or Feb 2008(3yrs). Where does the Oct 2007 date come from? And you got unlimited local calls 'til Oct 2007!? That's an awsome deal!

[bubble.tea]

Basically the unlimited expires in Oct 2007; unless I am able to add more unlimited then daytime calls would be deducted from the 200 minutes. ./...

try again. I still dont' understand WTF you're trying to do.

Do you mean you want to change your daytime from 200 to something else? ex: 250 or 350?

Cuz that's definately not "adding more unlimited".

[rogersuser]

When the contract expires in Oct 2007, so will the unlimited. I am trying to renew on a two or three year term now with the primary objectives being
i) get a new handset
ii) renew or increase the unlimited and/or
iii) up the daytime minutes from 200 to 250-275.

Other than that I would like to try to get EVM, early nights, and long distance minutes, but we'll see about that. Make sense now?

[jadesm]

wow, post is still going on strong. It keeps on going, and going....

[setell]

When the contract expires in Oct 2007, so will the unlimited. I am trying to renew on a two or three year term now with the primary objectives being
i) get a new handset
ii) renew or increase the unlimited and/or
iii) up the daytime minutes from 200 to 250-275.

Other than that I would like to try to get EVM, early nights, and long distance minutes, but we'll see about that. Make sense now?

You have unlimited talk time till Oct 2007!!! why do you need to worry for minutes. Your plan sure beats my plan by a landslide here. Also if it was such a good deal why didn't you renew it for 3 years to lock it in longer and get the free calling. Don't be too greedy and want the free enhanced voicemail etc.. if your plan is already way better than lots of people on this board.

[Sergio]

The best plan I had was with group plan Canada Post, which one did you jump board with?


OK: I had renewed in Feb 2005 until Oct 2007 and got the following deal:
$20/mo + SAF + 911 fee + tax
200 Daytime Minutes
Unlimited Evenings and Weekends after 8pm
CID/CF/CC/CW
Unlimited text/picture/video messaging until Oct 2007
Unlimited local calling until Oct 2007

Motorola C370 Phone free, no activation.

[bubble.tea]

When the contract expires in Oct 2007, so will the unlimited. I am trying to renew on a two or three year term now with the primary objectives being
i) get a new handset
ii) renew or increase the unlimited and/or
iii) up the daytime minutes from 200 to 250-275.

Other than that I would like to try to get EVM, early nights, and long distance minutes, but we'll see about that. Make sense now?
Yah...i FIGURED that was what you were trying to say.

I haven't heard any report on getting long term unlimited, and there have been some very persistent and reckless efforts made by the posters in here. Having said that...maybe they just didn't know to ask for it-so you could trailblaze us a way.

Even now...I'm REALLY impressed that you got unlim local for that long....who else has this?

[mrken]

Please pardon my interruption. I have not been following this thread for a while.

My Telus-matched plan (free + SAF + 911) is near expiration, so I am wondering whether there are any plans that cost under $20? I do not use many minutes, so I am thinking of switching to PAYG.

I still have 2 years left on my contract. If Rogers does not offer a plan to my liking, do you think that I can get an extension to the contract and a discounted phone and then terminate the contract for $200?

[micronta]

Please pardon my interruption. I have not been following this thread for a while.

My Telus-matched plan (free + SAF + 911) is near expiration, so I am wondering whether there are any plans that cost under $20? I do not use many minutes, so I am thinking of switching to PAYG.

I still have 2 years left on my contract. If Rogers does not offer a plan to my liking, do you think that I can get an extension to the contract and a discounted phone and then terminate the contract for $200?

For payas you go check out:
http://www.virgin.com/gateways/mobile/
Actually I read about this on one of the forums here somewhere, pretty soon I'm going to become one of their customers. No top up necessary every month, just top up once every 120 days. No way am I going to get stuck with Rogers in a contract again. I am also waiting for the CRTC implementation of mobile phone mobility and then I can keep my old number and switch to virgin mobile; well hopefully I can do that soon. Or else it'll still cost me less in the long run to get a new phone and a new number with virgin mobile. I called Virgin they said that CRTC law is suppose to be implemented March 2007, but now it's going to happen sooner sometime this year now. Hopefully he's right, I can't wait.

[carabunny]

I am also waiting for the CRTC implementation of mobile phone mobility and then I can keep my old number and switch to virgin mobile; well hopefully I can do that soon. Or else it'll still cost me less in the long run to get a new phone and a new number with virgin mobile. I called Virgin they said that CRTC law is suppose to be implemented March 2007, but now it's going to happen sooner sometime this year now. Hopefully he's right, I can't wait.


GL waiting. i don't think it would be this year...

[wwken]

i just renew the 3 yr contract, then i got the v3 for
$49, $25 plan, 250 mins weekday, weeknite unlimited after 6pm, and weekend unlimited, CID free, Admin fee free, 6 months unlimited local call, the first 2 months free and rogers to rogers unlimited
i think the plan is pretty hot :lol:

[dealgini]

i just renew the 3 yr contract, then i got the v3 for
$49, $25 plan, 250 mins weekday, weeknite unlimited after 6pm, and weekend unlimited, CID free, Admin fee free, 6 months unlimited local call, the first 2 months free and rogers to rogers unlimited
i think the plan is pretty hot :lol:

Damn, that sounds like an excellent deal. Did you just call them up and ask for this or did they offer it to you? I.E. did you have to haggle with them?

[vincent9993]

I guess it's 25 + SARF (6.95) right? I'm looging for a Rogers cheap plan with no frills and wistles.

[bubble.tea]

I guess it's 25 + SARF (6.95) right?.....


wow...That must be the new fee everyone is talking about.

it's SAF ;)

[wwken]

Damn, that sounds like an excellent deal. Did you just call them up and ask for this or did they offer it to you? I.E. did you have to haggle with them?

i called the rogers SDU no. and ask them :lol:

[rogersuser]

Just got off the phone from renewal:

For a three-year, they offered me the Razr for $49 (no activation),
$20 + SAF + 911
250 Daytime minutes (up 50 from before)
8pm unlim eve/wknds
CID/CC/CF/CW
Detailed Billing
Unlimited text/picture/video message until Oct 2007
Unlimited local calling until Oct 2007
2 months Enhanced Voicemail credit

I tried as hard as I could but couldn't get the BT headset, early evenings, EVM, or an extension on the unlimited. They told me that for three year activations the 6 months unlimited was from the date of contract activation and could not be "added on". I had made two calls, and on the first they had offered me the Razr for $99 with headset, and on the second call the Razr for $49, but they absolutely denied that they would ever include the headset with the phone. Oh well. The plan is good enough anyway. I didn't even try for the LD minutes. I have a feeling I'm close to getting blacklisted as the rep on both the first and second calls, especially the one in the second, had been taking copious notes on the computer.

One thing that always comes up, and seems to be a point of contention, is how I have unlimited everything until Oct 2007; I don't think it has made my case very strong in bargaining for new features.

[kiasu]

Just got off the phone from renewal:

For a three-year, they offered me the Razr for $49 (no activation),
$20 + SAF + 911
250 Daytime minutes (up 50 from before)
8pm unlim eve/wknds
CID/CC/CF/CW
Detailed Billing
Unlimited text/picture/video message until Oct 2007
Unlimited local calling until Oct 2007
2 months Enhanced Voicemail credit



Unlimited local calling until Oct 2007.....gee...u lucky man...mine expiring next month...wondering i can get the same or not :D . O well..gonan call up next month to demand the unlimited eve starts at 6pm instead of 8pm...wish me luck...

[Mad.Whack]

One thing that always comes up, and seems to be a point of contention, is how I have unlimited everything until Oct 2007; I don't think it has made my case very strong in bargaining for new features.

Listen, I doubt you have unlimited calling OR Unlimited text, pixture and video messaging.

Scan us your plan info on your next invoice, if you so insist on that fact.

I could may have believed you if you consistently spent 300+$ on your rogers account. However, judging by your greed I sincerly doubt that is the case, not to mention your desire for MORE daytime minutes (wtf?). Furthermore there has NEVER been ANY cases reported of unlimited local calling for >1 year. The old 1 year unlimited / 1 year free was a telus match plan and there is no such plan to match ATM.

Though there has been cases of individuals extending they're unlimited calling on a 40$+ plan. Maybe you did such a thing. However that would require you to then change your plan to a 20$ retention (by a REALLY dumb CSR). If so, it still doesn't answer why you have >1 year unlimited calling.....

In fewer words, you're full of... OR you are hiding an important variable.

[rogersuser]

As much as I'd like to, I'd rather not post my invoice on the web. You can believe me or not and that's up to you. Thanks for your reply.

[QtBeBe_Angel]

i just renew the 3 yr contract, then i got the v3 for
$49, $25 plan, 250 mins weekday, weeknite unlimited after 6pm, and weekend unlimited, CID free, Admin fee free, 6 months unlimited local call, the first 2 months free and rogers to rogers unlimited
i think the plan is pretty hot :lol:

Where r u currently living? I called and asked about the v3 they told me that tha price raised and its $149.99 for 3 yr now. :(

[rogersuser]

GTA, Ontario

[bubble.tea]

As much as I'd like to, I'd rather not post my invoice on the web. You can believe me or not and that's up to you. Thanks for your reply.
whaddya care? dont' post your specifics phone #,call logs...just the plan details. Geez.

[wwken]

Where r u currently living? I called and asked about the v3 they told me that tha price raised and its $149.99 for 3 yr now. :(
i am living in GTA Ont. (also i got the BT headset in my v3 package)

[express1]

just a question...

what happens when the contract for this retention plan expires?

say, i get into 2 year contract today... and after 2 years, will the plan stay the same as it is?

i think the plan itself (airtime and unlimited even/wknd) will stay the same, just in month-to-month basis, but the user will lose any add-on discounts such as free CID, 100min LD ... etc. unless he/she agrees to sign for contract renewal

in that case, can the user request for exact same plan..? or perhaps even better deal?

[Mad.Whack]

just a question...

what happens when the contract for this retention plan expires?

say, i get into 2 year contract today... and after 2 years, will the plan stay the same as it is?

i think the plan itself (airtime and unlimited even/wknd) will stay the same, just in month-to-month basis, but the user will lose any add-on discounts such as free CID, 100min LD ... etc. unless he/she agrees to sign for contract renewal

in that case, can the user request for exact same plan..? or perhaps even better deal?

yes and yes.

[swifferman]

Hi guys, sorry to noob up the thread, just wondering if I wanted to be a new customer, e.g. don't currently have a cell phone, what would I have to do to get the best plan?

My bro has been a rogers wireless customer for 6 years with pretty substantial fees.

Thanks :)

Anybody?

Thanks

[chinaboy1021]

^swiffy

how about cooperate plan (eligible if you work for any company).

$20/mo + SAF + 911
unlimited nights after 8pm, unlimited weekends
200mins
you get a bunch of features too, some unlimited for 6months, i forgot hte details.

just go to a rogers store and ask sales rep for cooperate plan.

[Nai]

^swiffy

how about cooperate plan (eligible if you work for any company).

$20/mo + SAF + 911
unlimited nights after 8pm, unlimited weekends
200mins
you get a bunch of features too, some unlimited for 6months, i forgot hte details.

just go to a rogers store and ask sales rep for cooperate plan.

A *Corporate* Plan?
Don't you need company confirmation for most of those?

Regardless, it sounds a lot like the 'hagglable' plans most here have been receiving... although the fine pts are all in the *details.

[Nai]

Anybody?

Thanks


Get your bro to call in requesting *better plans, and then try to put a new cxn onto that plan (will probably not work, but worth a try).

Or...

If your bro is happy with his plan, and it's a basic one, switch his acct to a better plan, get a HUP for yourself, and then resign him back onto the basic plan with his old phone (billing will probably have to be done through him however).

[rogersuser]

I'm wondering how hard it is to get a second line set-up on an account with the same plan?

That is to say, if I already have a contract for a retention plan, is it possible to create a second line and have a duplicate plan created for that?

[bubble.tea]

I'm wondering how hard it is to get a second line set-up on an account with the same plan?

That is to say, if I already have a contract for a retention plan, is it possible to create a second line and have a duplicate plan created for that?

I did that .....times THREE.

[Mad.Whack]

I'm wondering how hard it is to get a second line set-up on an account with the same plan?

That is to say, if I already have a contract for a retention plan, is it possible to create a second line and have a duplicate plan created for that?

Pretty easy, just be nice!

[QtBeBe_Angel]

I called Rogers today.. wanting to get a hardware upgrade and then they promised to waive the early upgrade and admin fee. So, i asked about getting a v3.. She told me that it would cost me $99.99 for tha v3 and the bluetooth headset but she wouldn't waive the admin fee for me~ Has anyone in Vancouver gotten a v3 for $49.99 for 3 yr contract? Any advise to get it for 49.99 w/ a 3 yr contract?

[cawchy]

I am currently paying 39 dollars for the exact same plan as Telus is offering for 15 dollars (super talk 15 in winnipeg).

I have been with rogers for about 5 months of a 3 year contract. What are my chances of getting rogers to match the Telus offer.

And... How should I go about asking them?

Thanks for any help fellow RFD'ers!

[doobievibes]

I called Rogers today.. wanting to get a hardware upgrade and then they promised to waive the early upgrade and admin fee. So, i asked about getting a v3.. She told me that it would cost me $99.99 for tha v3 and the bluetooth headset but she wouldn't waive the admin fee for me~ Has anyone in Vancouver gotten a v3 for $49.99 for 3 yr contract? Any advise to get it for 49.99 w/ a 3 yr contract?

I got the V3 and BT headset for $49 and no admin fee. This was back at the end of December. There was a couple of dealers apparently offering the V3 for $0 (don't remember - I would have to search back in this thread). I called them and asked if they would match it. The best they said they would do was the $49. Now, this was back around Xmas (when there were various promotions around). I did have to renew for 3 years, and I have been with rogers since 1994ish.

[westcoaster]

Could anyone tell me if the bluetooth headsheets are from Motorola or Plantronoic? I have generally found the aftermarket headsheets not very good so to me it is important that it would be a motorola headset.

Also, phoned intoday and was offered 225 minutes, VM, CID, 100 minutes LD for $25 plus the fees. I was willing to take the deal until we tried to negotiated the phones. Was offered a razor plus bluetooth for $99 or a V551 for $29 on a three year deal, or $49 on a two year deal. The agent would not waive the admin fee so I asked her to note the plan deal and will call back and ask about phones again.

Has anyone got any good phones so far (other than the Razr which is ugly).
Cheers,

[DaTrader]

Could anyone tell me if the bluetooth headsheets are from Motorola or Plantronoic? I have generally found the aftermarket headsheets not very good so to me it is important that it would be a motorola headset.


The one I received from Rogers was a Plantronics Bluetooth. I use almost daily and it's not that bad. The phone has to be obviously be kept on you for it to work.

Here is the pic (sry for the out of focus):
http://img301.imageshack.us/img301/289/bluetooth4pf.jpg (http://imageshack.us)

[doobievibes]

Could anyone tell me if the bluetooth headsheets are from Motorola or Plantronoic? I have generally found the aftermarket headsheets not very good so to me it is important that it would be a motorola headset.

I got the Plantronics 320. I haven't used it enough to determine whether it is any good yet.

[CJ TXB]

I hate rogers sooo much...

Worst customer service i've ever dealt with.

[westcoaster]

Anyone else have any feedback on the bluetooth headsets given out by Rogers? Are they comfortable to wear and do they work well?

Cheers,

[Pavel]

I hate rogers sooo much...

Worst customer service i've ever dealt with.
Deal with Fido, and your opinion will surely change. ;)

[Pavel]

Anyone else have any feedback on the bluetooth headsets given out by Rogers? Are they comfortable to wear and do they work well?

Cheers,
I have the Plantronics one, it's ok. Every so often I get interference. Sometimes I lose the call when answering. Dunno if it's me or the bluetooth.

[myapple]

Deal with Fido, and your opinion will surely change. ;)
Agreed. I have dealt with both fido CSR and rogers CSR...fido is much worse.

[leeanne172]

I just called and changed to the $20 plan, I think it was the easiest thing I have ever done with Rogers .. lol, no VM though, may try phoning back and asking about it later ;)

[timmee21]

I just got my bill and it shows a 35 dollar shipping charge for the hardware upgrade. Is this the admin fee?

[jay_bionic]

I just got my bill and it shows a 35 dollar shipping charge for the hardware upgrade. Is this the admin fee?
Yes

[timmee21]

:mad: They said they would apply a credit on it, which they didnt :mad:

[rvs007]

Credits may appear on your next invoice. I think that's what happened to me. But you should call Rogers and speak to a CSR to confirm that the credit is indeed shown on your account.

[timmee21]

Sounds like a plan :)

Thanks

[kooley]

Ok first post just got reffered to this place, here is what i got after reding up here.

700 daytime minutes
unlimited evenings and weekends from 6pm to 8 am
100 cdn long distance minutes
1000 minutes rogers to rogers
caller id
enhanced voice mail
6 mos unlimited local
200 txt messages ($5 instead of $10)
waived the $35 upgrade fee as well
total is $45 (plan) $5 (txt) then the usual 6.95 and .50

my usage is much higher than the plan 1171 would do so this seems to work for me.

thanks again all for your help, this saves me an average of $190 per month.
UPDATE
just got my first bill and there were a few screw ups so I called to get them fixed and the lady said she felt bad and then threw the $6.95 in for he duration of my contract as well as waiving the upcharge for the txt package.

now i get the above plan for $45.00 + .50 total

the really weird thing is I didnt even have to ask for it, I really just guess this is a case of YMMV from rep to rep.

[DaTrader]

UPDATE
just got my first bill and there were a few screw ups so I called to get them fixed and the lady said she felt bad and then threw the $6.95 in for he duration of my contract as well as waiving the upcharge for the txt package.

now i get the above plan for $45.00 + .50 total

the really weird thing is I didnt even have to ask for it, I really just guess this is a case of YMMV from rep to rep.

HAHA. That makes it an even sweeter deal. I am almost hoping they screw up on my bill... I guess we'll see.

DaT

[Mad.Whack]

Good job Kooley, its only natural that rogers takes care of thier 250$ a month+++ customers!

[bubble.tea]

used to be a 250monthly.

WOW. I'm curious., how long where you paying that much? and was it really monthly?

I can't believe anyone would continue to pay THAT MUCH for more than a month or two before making a serious effort to find a better option as you've finally done so.

The only bad thing that you've done right now is that as a $200+ user, you get some cool pluses like monthly hups. Which As a 250 user...it may be worth your while to have kept it and make money selling the hups. which should bring in 100-200 at least (meh...actually not so great).

What would be really disgusting is if you get them to still add it hehehe.

you "I'm hoping that given my track record you would bump my hup cycle to a monthly tag?"

[kooley]

WOW. I'm curious., how long where you paying that much? and was it really monthly?

I can't believe anyone would continue to pay THAT MUCH for more than a month or two before making a serious effort to find a better option as you've finally done so.

The only bad thing that you've done right now is that as a $200+ user, you get some cool pluses like monthly hups. Which As a 250 user...it may be worth your while to have kept it and make money selling the hups. which should bring in 100-200 at least (meh...actually not so great).

What would be really disgusting is if you get them to still add it hehehe.

you "I'm hoping that given my track record you would bump my hup cycle to a monthly tag?"


not sure what hups are but i dont think I ever got any.

my plan alone was $100 and i always ended up with overages and all the features and additional airtime it was brutal, i once got a bill in for almost $500 (included my blackberry) and I almost **** a brick. Part of the problem is with their one rate plans you cant get unlimited eve/wknd so they add up in a hurry.

but now its over, and i can rest easy

[Haz]

not sure what hups are but i dont think I ever got any.Hardware upgrade plans I think. It's the special prices you get one phones when you resign for X years.

[bubble.tea]

not sure what hups are but i dont think I ever got any.

my plan alone was $100 and i always ended up with overages and all the features and additional airtime it was brutal, i once got a bill in for almost $500 (included my blackberry) and I almost **** a brick. Part of the problem is with their one rate plans you cant get unlimited eve/wknd so they add up in a hurry.

but now its over, and i can rest easy

JESUS!!!!! are you serious?

for details., pm or msn me. :mad: how long were you on that plan? Users paying $200+ get monthly HUP eligibility., vs 2 year tags-give or take some other conditions I'm told.

[HowEver]

T-bub, don't forget that data plans for crackberries and the like can go $50 for that portion of the monthly fee alone.

Totally off-topic, of course.

[freshiem]

Here's what i got/...

250 daytime
unlimited evenings and weekends from 6 pm
unlimited rogers to rogers local
1000 minutes of canadian LD
Caller ID
$35
$10 credit
so it comes to $25/mth + SAF
6 months of long distance, for signing 3 year contract

Mind you i have 5 lines, and spend at least $50/mth on each line, so they were more than willing to accomidate me

[bubble.tea]

Here's what i got/...

250 daytime
unlimited evenings and weekends from 6 pm
unlimited rogers to rogers local
1000 minutes of canadian LD
Caller ID
$35
$10 credit
so it comes to $25/mth + SAF
6 months of long distance, for signing 3 year contract

Mind you i have 5 lines, and spend at least $50/mth on each line, so they were more than willing to accomidate me
Geez ~$250 for your account monthly. If you think about it...what you got wasn't a bend-over-backwards. I mean you didn't get any waived SAF, nor any reduced pricing on hups??? All these other people got that with what? the basic lowest plans they were having to begin with? Anyway-it's still gonna save you LOTS! for sure...unless your overages are purely data related.

[freshiem]

HUP- didnt mention got $0 RAZR's with no admin fee
2-silver
2-black
1-pink

[bubble.tea]

HUP- didnt mention got $0 RAZR's with no admin fee
2-silver
2-black
1-pink
:D WOHOOOOOOOOOOOOOOOOOOOOOOO...now THAT'S more like it.

is it just me or are these disgusting "promos" people are reporting in here making this thread out to be a little more and more incredible....emphasis on the lack of credibility aspect hehe.

WHY IN GOD'S name do you have 5 lines?

[freshiem]

old corp plans, mom dad bro gf me grandparents,

[bubble.tea]

old corp plans, mom dad bro gf me grandparents,
heheheh you sound like me...self-proclaimed moderator. Are they all under your name?

I have 3, and probably would've had 5 but both parents each have a line., are overseas hehe. Restek-puh (Ali G)

[westcoaster]

After a few tries, finally got what I wanted from Rogers. I got, 250 daytime minutes, evenings/weekends at 6PM, VM, and 100 LD minutes for $25 before $6.95+$0.75. This is on a two year contract. Was also able to get two V360 phones for $79 each, no admin fees. I have found that it is really just able getting the right agent and comparing to what you would have got elsewhere.

Cheers,
WC

[imnew]

All I c is deals for Rogers.. Anyone knows of any deals for Bell Mobility..

[hesp]

All I c is deals for Rogers.. Anyone knows of any deals for Bell Mobility..

try to find a corporate deal with Bell. I got 200min day. unlimited evens and weekend from 6am to 6pm, voice mail , called ID for 19 bucks so it come out to $30 inclusive of System access fee and taxes

[raskal]

was this on a family plan? since you mentioned two phones, I was wondering...

After a few tries, finally got what I wanted from Rogers. I got, 250 daytime minutes, evenings/weekends at 6PM, VM, and 100 LD minutes for $25 before $6.95+$0.75. This is on a two year contract. Was also able to get two V360 phones for $79 each, no admin fees. I have found that it is really just able getting the right agent and comparing to what you would have got elsewhere.

Cheers,
WC

[westcoaster]

Had a family plan previously but found that individually we were both below 200 daytime minutes. Really wanted the R2R with this plan but he said it could just not be done. I figured 250 minutes each should be sufficient and with the LD and free voicemail thought it was a pretty good deal. I think I could have got free R2R if I wanted a three year deal but I did't want to go that long. I think the market will change dramatically after the number mobility comes into place so I am willing to suck it up and have a shorter contract just for that reason.

Cheers,
WC

[jay_bionic]

This is what I have:

250 daytime minutes
free evenings from 6 pm
free weekends
caller ID
voicemail
rogers to rogers
100 Long Distance minutes
1000 Long Distance minutes (free for 6 months.....after that need to pay $5/ month)

I got all this for $20/month.

[bubble.tea]

This is what I have:

250 daytime minutes
free evenings from 6 pm
free weekends
caller ID
voicemail
rogers to rogers
100 Long Distance minutes
1000 Long Distance minutes (free for 6 months.....after that need to pay $5/ month)

I got all this for $20/month.disgusting. :cheesygri

[jay_bionic]

disgusting. :cheesygri
And best of all, it only took 2 phone calls. :lol:

[bubble.tea]

And best of all, it only took 2 phone calls. :lol:
Geez...where's that vomit smiley.

[Tsukagi]

This is what I have:

250 daytime minutes
free evenings from 6 pm
free weekends
caller ID
voicemail
rogers to rogers
100 Long Distance minutes
1000 Long Distance minutes (free for 6 months.....after that need to pay $5/ month)

I got all this for $20/month.


Did u get any phone upgrade with this??
Btw...is the rogers 2 rogers..unlimited?? or 1000 min version??

[jay_bionic]

Did u get any phone upgrade with this??
Btw...is the rogers 2 rogers..unlimited?? or 1000 min version??
no upgrade, just the plan. I think the rogers to rogers is 1000 minutes.

[HamsterGirl35]

man.....lucky you.....

They still wouldn't give me the Rogers to Rogers .....
and without R2R & 100 LD min, they are giving me for $25.....man,that sucks.... :(


This is what I have:

250 daytime minutes
free evenings from 6 pm
free weekends
caller ID
voicemail
rogers to rogers
100 Long Distance minutes
1000 Long Distance minutes (free for 6 months.....after that need to pay $5/ month)

I got all this for $20/month.

[jay_bionic]

man.....lucky you.....

They still wouldn't give me the Rogers to Rogers .....
and without R2R & 100 LD min, they are giving me for $25.....man,that sucks.... :(
Best thing to do is call back again, be polite, and try to notice if they CR rep is in a good mood. Don't worry, you'll get it.

[Redsun_ty]

could anybody can hook me up with some of these deals here?? :)

[jrice]

man.....lucky you.....

They still wouldn't give me the Rogers to Rogers .....
and without R2R & 100 LD min, they are giving me for $25.....man,that sucks.... :(

Did you get VM and caller ID?

[CJ TXB]

This is what I have:

250 daytime minutes
free evenings from 6 pm
free weekends
caller ID
voicemail
rogers to rogers
100 Long Distance minutes
1000 Long Distance minutes (free for 6 months.....after that need to pay $5/ month)

I got all this for $20/month.


To help others here get it, is it possible you have some sort of ref # or something where one of us can call and refer to what you have so we can get on top of this whicked deal.

[AirForceElite]

As much as I'd like to, I'd rather not post my invoice on the web. You can believe me or not and that's up to you. Thanks for your reply.

so let me get this straight

u come here to RFD get a sweet deal, but you wont post your plan specifics?

ud ont have to post sensetive info such as accoutn number or ur name... etc

just post the part where it says: "unlimited this and that"..not that hard

[gizmo8]

so let me get this straight

u come here to RFD get a sweet deal, but you wont post your plan specifics?

ud ont have to post sensetive info such as accoutn number or ur name... etc

just post the part where it says: "unlimited this and that"..not that hard


exactly....tell us how you arrange that deal..is there a hidden promotiion somewhere?.

[HowEver]

I really don't see the point of badgering someone who posted more than a week ago, saying they'd rather not do this, because you can't take their word for it.

If you don't take their word for it, and they were having you on, they would just photoshop the scan anyways, no?

It makes no difference to me if someone says they have free voicemail or unlimited for a decade. The best deal I can get is the best deal I can get, anyways.





so let me get this straight

u come here to RFD get a sweet deal, but you wont post your plan specifics?

ud ont have to post sensetive info such as accoutn number or ur name... etc

just post the part where it says: "unlimited this and that"..not that hard

[Mr Nobody]

Help me out guys, I've been out of this thread for over a year.

Last year, we got both our phones for free for 1 year, now that its over, my wife is looking to switch to a family plan to save some $$$ since we barely use any minutes each month.

We currently both have:

- $25 plan
- 100 daytime
- 1000 weeknights (8pm) and weekend
- unlimited incoming

I'm wondering if I can call in to Rogers and get a better deal than going with the family plan.

We still have 2 years on our contract and when I spoke to the CSR while dealing with my cable bill, she saw that we had 1 year free (which is now over) and said I wouldn't be able to bargain for much.

Let me know how I should pitch Rogers when I call. Doesn't look like I have much bargaining power.

[jay_bionic]

To help others here get it, is it possible you have some sort of ref # or something where one of us can call and refer to what you have so we can get on top of this whicked deal.
I told them straight out that if I could extend my contract for 5 years, I would definitely do it. I also mentioned how the Customer Relations people were very caring and considerate and that they were much better than the ones at Bell and Telus. And this is what got me the 1000 min long distance plan.
Always keep this in mind.....being polite can get you a looong way.

[setell]

I agree with jay_bionic that it's all about being nice to the CSR's. My sister has been with Rogers for 6 months and she got a pretty good deal. This is what she got which was pretty similar to what I got.

For $25/mth:
250 daytime minutes
6pm evenings & unlimited weekends
CD
Free weekend long distance calling
*** then the usual SAF + 911 fees

Not a bad deal for her. I told her to try to call and get R2R's, and another $5 credit. The CSR that my sister dealt with told her to call bk in a couple of months then she will get it since right now she hasn't been with Rogers that long.

[AirForceElite]

being nice doesnt always help

its all about which represntative you get

if he is an ahole and pissed, chances u wont get much

its all about luck on getting the right rep

[bubble.tea]

...........free voicemail or unlimited for a decade.......

wow...is that the latest offer? :D

[skanji]

Folks,

as y'all know, i'm in ottawa...my parents are in toronto and want a cell phone. Here's what they need:
- w/end and evenings free
- call display
...not particularly intrested in picture taking

should i just add them to my plan at $15 month, or is there an additional charge for a 416 number? (plan 1171):
- free eve/wkn after 6
- free call display

or should I just start a new plan for them?

What do you guys think?

[mech9t5]

Folks,

as y'all know, i'm in ottawa...my parents are in toronto and want a cell phone. Here's what they need:
- w/end and evenings free
- call display
...not particularly intrested in picture taking

should i just add them to my plan at $15 month, or is there an additional charge for a 416 number? (plan 1171):
- free eve/wkn after 6
- free call display

or should I just start a new plan for them?

What do you guys think?

if your parents don't use any (or very little) daytime minutes, it might be good to add them to your plan and save $5 a month. Otherwise you can just get them their own 1171 plan at $20 a month.

keep in mind, if you add them to your plan, make sure you negotiate free call display for the 2nd line because they won't put it on automatically. Also, FYI.. you have to pay SAF+911 for the 2nd line as well. So, you basically you save $5 a month compared to getting them their own plan. Except that saving $5 means you share your daytime minutes.

[skanji]

if your parents don't use any (or very little) daytime minutes, it might be good to add them to your plan and save $5 a month. Otherwise you can just get them their own 1171 plan at $20 a month.

keep in mind, if you add them to your plan, make sure you negotiate free call display for the 2nd line because they won't put it on automatically. Also, FYI.. you have to pay SAF+911 for the 2nd line as well. So, you basically you save $5 a month compared to getting them their own plan. Except that saving $5 means you share your daytime minutes.

ya think they'll throw in a phone??

[irish80ca]

I was just given something from my brother on plans. It sounds similar to whats being offered here. He pulled it from the wall of a jobsite he was working on.

Free Camera phone on 3 year contract PLUS

Plan A or Plan B

Plan A INCLUDES:
200 weekday
unlimited weekends
Call Display
Basic VM
call waiting/Forwarding.Conferencing
No Activation fee ($40.25 savings)
The next part might be a mistake:
System Access fee is $6.95/month & 911 fee is $0.50/month

The REASON I think it's a mistake is because it says PLAN A is $18/month and could be read as those fees are INCLUDED.

Plan B:

Same as above but for $23/month you get Unlimited Evenings and weekends between 6pm and 8am. Same deal with those fees.

I'd scan the page if I had a scanner.
Anyone want to PM me the fax number so they can scan and post for everyone?

[real_sweet]

I was just given something from my brother on plans. It sounds similar to whats being offered here. He pulled it from the wall of a jobsite he was working on.

Free Camera phone on 3 year contract PLUS

Plan A or Plan B

Plan A INCLUDES:
200 weekday
unlimited weekends
Call Display
Basic VM
call waiting/Forwarding.Conferencing
No Activation fee ($40.25 savings)
The next part might be a mistake:
System Access fee is $6.95/month & 911 fee is $0.50/month

The REASON I think it's a mistake is because it says PLAN A is $18/month and could be read as those fees are INCLUDED.

Plan B:

Same as above but for $23/month you get Unlimited Evenings and weekends between 6pm and 8am. Same deal with those fees.

I'd scan the page if I had a scanner.
Anyone want to PM me the fax number so they can scan and post for everyone?

It is not a mistake. They sys access fee and 911 are extra. I chose plan B, so I pay $23/month plus the 6.95 + 0.50.

[Sewert]

i scanned this offer but can't seem to add the image file?

[irish80ca]

i scanned this offer but can't seem to add the image file?
see if you can upload it to:

http://www.imageshack.us/

then use one of their forum scrpts and post on RFD's. That SHOULD work. Just preview the script first because I'm not sure which one of the 4 or 5 they offer is correct.

[Sewert]

I'd scan the page if I had a scanner.
Anyone want to PM me the fax number so they can scan and post for everyone?


Scan:
http://img500.imageshack.us/img500/9422/rogersdeal2tp.th.jpg (http://img500.imageshack.us/my.php?image=rogersdeal2tp.jpg)

[Mr Nobody]

Help me out guys, I've been out of this thread for over a year.

Last year, we got both our phones for free for 1 year, now that its over, my wife is looking to switch to a family plan to save some $$$ since we barely use any minutes each month.

We currently both have:

- $25 plan
- 100 daytime
- 1000 weeknights (8pm) and weekend
- unlimited incoming

I'm wondering if I can call in to Rogers and get a better deal than going with the family plan.

We still have 2 years on our contract and when I spoke to the CSR while dealing with my cable bill, she saw that we had 1 year free (which is now over) and said I wouldn't be able to bargain for much.

Let me know how I should pitch Rogers when I call. Doesn't look like I have much bargaining power.

Since no one replied, I decided to call anyways.

Got:
- $20 plan
- 250 wkday mins
- unlim 8pm + wkends
- free call display

Free call display was basically what I wanted. Only thing I could have wanted more was free after 6pm instead of 8pm. Oh well, we only use like 45min per month anyways. :)

[skanji]

Since no one replied, I decided to call anyways.

Got:
- $20 plan
- 250 wkday mins
- unlim 8pm + wkends
- free call display

Free call display was basically what I wanted. Only thing I could have wanted more was free after 6pm instead of 8pm. Oh well, we only use like 45min per month anyways. :)

call back - you should be able to negotiate that in. Or pay $5 extra a month for it.

did you get a phone with it too? If so, which one?

any activation fee, or was this a renewal?

[expergo]

i was currently on the $25... 250min unlimited/eve/wkd + callerid...

i just called and got free r2r and 100ld and renewed contract for 2 years.

i couldn't get a good deal on a phone though. . :(

[calculoso]

What are the current phones that people like? I'm in between calls to get a better plan and might look to upgrade my phone too. Any suggestions? I'd love for it to have bluetooth support, but mostly great reception / voice quality are my drivers....

Thanks.

[nx2k]

im very interested int hat plan B, do u really have to be an employee or either of those?
did they ask you at all?
is it only on 3 year term?
can it be done on 1 year term? id ont' really care for a phone
(for new activation)

[bubble.tea]

anybody ever get US LD with their plan offers or just Canadian?

[irish80ca]

I got a new plan last night. The one everyone is talking about. I just told them about the deal Telus is offering to double your minutes and they gave me this plan.

I have two accounts and both got:

free nokia 6101 flip phone (I'm going to call back today and ask for FREE shipping since it's offered on their website).

250 daytime minutes
unlimited evenings/weekends after 6pm
Free caller ID
R2R
100 Long Distance minutes

$25.00/month + SAF $6.95 + 911 fee $0.50
=$32.45 + PST/GST
=$37.32/month


The Rep. wouldn't give me the free Voicemail. I should call back and argue that Telus is offering it free as well (at least on their Family Talk 60 plan)


What do you think my chances are?????????

[kiasu]

I got a new plan last night. The one everyone is talking about. I just told them about the deal Telus is offering to double your minutes and they gave me this plan.

I have two accounts and both got:

free nokia 6101 flip phone (I'm going to call back today and ask for FREE shipping since it's offered on their website).

250 daytime minutes
unlimited evenings/weekends after 6pm
Free caller ID
R2R
100 Long Distance minutes

$25.00/month + SAF $6.95 + 911 fee $0.50
=$32.45 + PST/GST
=$37.32/month


The Rep. wouldn't give me the free Voicemail. I should call back and argue that Telus is offering it free as well (at least on their Family Talk 60 plan)


What do you think my chances are?????????

i just called up and got the similar offer with same price but that's not i want...

i want to keep my same plan which is $20 but start at 6pm for the free weekday evening....

damn it....that CS kept telling me $25 is the only plan....BS...

[skanji]

i just called up and got the similar offer with same price but that's not i want...

i want to keep my same plan which is $20 but start at 6pm for the free weekday evening....

damn it....that CS kept telling me $25 is the only plan....BS...

nope - it's true...it's an extra $5 to start free evenings at 6pm...

[Mr Nobody]

call back - you should be able to negotiate that in. Or pay $5 extra a month for it.

did you get a phone with it too? If so, which one?

any activation fee, or was this a renewal?

We basically were looking for the cheapest plan with the caller ID, so I wasn't interested in paying the extra $5 for the 6pm or extending any contracts for a new phone. I hope there are no activation fees! This was basically a plan swap only.

[irish80ca]

I got a new plan last night. The one everyone is talking about. I just told them about the deal Telus is offering to double your minutes and they gave me this plan.

I have two accounts and both got:

free nokia 6101 flip phone (I'm going to call back today and ask for FREE shipping since it's offered on their website).

250 daytime minutes
unlimited evenings/weekends after 6pm
Free caller ID
R2R
100 Long Distance minutes

$25.00/month + SAF $6.95 + 911 fee $0.50
=$32.45 + PST/GST
=$37.32/month


The Rep. wouldn't give me the free Voicemail. I should call back and argue that Telus is offering it free as well (at least on their Family Talk 60 plan)


What do you think my chances are?????????


Well I called the SDU (Special Duties Unit) @ 1888-936-7283 and surprisingly I was DIRECTLY connected to a LIVE person! I don't think I'll ever call the regular number again, lol.

Anyways I told the sales Rep. I sat down last night and reviewed the plan I was offered yesterday and compared it to the Telus plan. I said I'd still be better off transfering to Telus even if I did have to eat the cost of cancelling my contract (so untrue, I can't afford $200 X 2 phones to cancel!)

She asked me what I needed to match that plan and I said the voicemail was the big thing, I didn't care for TXT messaging, so she gave me FREE VM for 3 years on both cell phones. Unforunately she could not waive the shipping fee for the 2 FREE cell phones mainly because they were a $30 value each so the shipping basically covers that cost.

$25/month. I'm happy!!!!!!!

[st7860]

Well I called the SDU (Special Duties Unit) @ 1888-936-7283 and surprisingly I was DIRECTLY connected to a LIVE person! I don't think I'll ever call the regular number again, lol.

Anyways I told the sales Rep. I sat down last night and reviewed the plan I was offered yesterday and compared it to the Telus plan. I said I'd still be better off transfering to Telus even if I did have to eat the cost of cancelling my contract (so untrue, I can't afford $200 X 2 phones to cancel!)

She asked me what I needed to match that plan and I said the voicemail was the big thing, I didn't care for TXT messaging, so she gave me FREE VM for 3 years on both cell phones. Unforunately she could not waive the shipping fee for the 2 FREE cell phones mainly because they were a $30 value each so the shipping basically covers that cost.

$25/month. I'm happy!!!!!!!

Did rogers give you R2R and 6pm calling and 100min LD too?


This is where the name SDU comes from. lol (http://en.wikipedia.org/wiki/Special_Duties_Unit)

[OCTANE]

This is what I currently have on a rogers corporate plan according to rogers site:

Current price plan
Corp. 200 Early Eve/Wkds Plan - $30.00
Minutes Included, 200
Evening & Weekend Option
-------------------------
Additional Services
Detailed Billing
Network Features *
Cdn Corporate Long Distance
Exact Pricing
-------------------------
Additional Charges**
System Access Fee - $6.95 - Monthly
911 Emergency Svc Access Fee - $0.50 - Monthly
Evening & Weekend Option - $17.50 - Monthly
-------------------------
Discount(s)
Monthly Plan Credit
Monthly Plan Credit
Long Distance Discount
-------------------------
Current wireless essentials
Enhanced Voicemail
------------------------

...my current bill when I don't go over on long distance or weekday mins is $42.20 after taxes (or $36.70 before taxes)

I signed my corporate plan 3 years ago, and at the time it was $5 cheaper than what was offered to the public and provided an additional 50weekday minutes. Since then they have given me a few $5 credits to reduce my monthly bills and reduced the long distance rate (since to bring it more inline with what is offered to the public I assume).

I'm due for a hardware upgrade and could be signing for another 3 years depending on what phone I want and how much I want to spend on it.

I figured I should be able to get the 100LD minutes, R2R, and perhaps an additional 50weekday mins??

What do you think I should be able to get?? Suggestions on what to ask for or how to go about it???

.... I know this is a corporate plan, but it was signed years ago and today I'm obviously not getting that great of a bargain compared to what is offered as regular retention plans.

[irish80ca]

Did rogers give you R2R and 6pm calling and 100min LD too?


This is where the name SDU comes from. lol (http://en.wikipedia.org/wiki/Special_Duties_Unit)

YEP! Got it all. I can't beleive it. The ONLY thing I had to even try and get as an extra was the Voicemail. When I called in yesterday and said I wanted to switch to Telus this was the very first thing they offered me. Oh, I did ask if I could get a free phone upgrade because my current phone was garbage and TELUS is offering a BUY 1 GET 1 FREE. I told a white lie and said they also offered me a $150 credit towards a new phone if I switch.

[ItemFinder]

Here's what I got:

$20 plan
100 daytime minutes billed by the second
Unlimited evenings and weekends
Voicemail
Call Display
R2R
SAF and E911 credit (-$7.45)

+ $10 unlimited text messaging + $5 1000 long distance minutes

Altogether, I pay $35+tax/month. The best part about this plan is, I am on month to month, meaning I didn't have to sign a contract. I don't get a lot of daytime minutes, and the nights don't start at 6pm, but the price is right and I'm billed by the second.

[Mr Nobody]

Here's what I got:

$20 plan
100 daytime minutes billed by the second
Unlimited evenings and weekends
Voicemail
Call Display
R2R
SAF and E911 credit (-$7.45)

+ $10 unlimited text messaging + $5 1000 long distance minutes

Altogether, I pay $35+tax/month. The best part about this plan is, I am on month to month, meaning I didn't have to sign a contract. I don't get a lot of daytime minutes, and the nights don't start at 6pm, but the price is right and I'm billed by the second.

I don't get you you guys get billing by the second or SAF waived. Are you on a corporate plan? Did you just ask for it and they gave it? Please share.

[CJ TXB]

They just informed me that they will not do it! Jerks.

[CJ TXB]

I'm on the phone with rogers right now, could someone do me a favour and post their PLAN # that is supposedly something I can use to get mine on a simlair plan. They said straight up that I'am lying about this....

[dgr81]

^ 1171

[CJ TXB]

^ 1171


Thank you! *calling now*

[belfour]

^ 1171

What did that plan include again? Thks

[dgr81]

What did that plan include again? Thkshttp://www.redflagdeals.com/forums/showpost.php?p=2583999&postcount=3186

[mech9t5]

I'm on the phone with rogers right now, could someone do me a favour and post their PLAN # that is supposedly something I can use to get mine on a simlair plan. They said straight up that I'am lying about this....


they actually called you a liar?? these reps KNOW there are people with wicked plans that are way better than even 1171. how can they say you are lying?

i wonder is they get in trouble for putting people on plan 1171. maybe that's why they are lying?

[molexir]

is the $5 for 1000 LD minutes for outgoing calls or incoming and outgoing calls?

Thanks

[Mad.Whack]

is the $5 for 1000 LD minutes for outgoing calls or incoming and outgoing calls?

Thanks

both are included.

Unless specified, such as "FREE incoming calls", all options/services cover both incoming/outgoing calls.

[molexir]

Are you sure - do you have this option on your account? If this can be added to the 1500min plan it's almost like a jr Country Fido plan - I better get on this.

Thanx and can anyone else also confirm.

both are included.

Unless specified, such as "FREE incoming calls", all options/services cover both incoming/outgoing calls.

[Mad.Whack]

Its actually BETTER then country fido (Long distance wise) since country fido only has 850 LD minutes.

Keep in mind these are ONLY LD minutes, not interchangable with local minutes....

[bectang]

I got a new plan last night. The one everyone is talking about. I just told them about the deal Telus is offering to double your minutes and they gave me this plan.

I have two accounts and both got:

free nokia 6101 flip phone (I'm going to call back today and ask for FREE shipping since it's offered on their website).

250 daytime minutes
unlimited evenings/weekends after 6pm
Free caller ID
R2R
100 Long Distance minutes

$25.00/month + SAF $6.95 + 911 fee $0.50
=$32.45 + PST/GST
=$37.32/month


The Rep. wouldn't give me the free Voicemail. I should call back and argue that Telus is offering it free as well (at least on their Family Talk 60 plan)


What do you think my chances are?????????

I called 2 days ago to try my chances of getting that same phone for free if I can. I am in the 15th month of my 36 month contract meaning I have over 18 months left. They would give me the phone with shipping and SAF waived alright but would not include R2R or Canadian Long Distance. How do you guys do it with the R2R? Those are two features I really want. Any suggestions for me as to how I should go about trying? In my case, is the SDU the right place to call? And is it 100 or 1000 long distance minutes?

[bectang]

This is what I have:

250 daytime minutes
free evenings from 6 pm
free weekends
caller ID
voicemail
rogers to rogers
100 Long Distance minutes
1000 Long Distance minutes (free for 6 months.....after that need to pay $5/ month)

I got all this for $20/month.

Wow! How did you get the R2R and Long Distance minutes? I've got everything else and these are the 2 things I really need!

[irish80ca]

I called 2 days ago to try my chances of getting that same phone for free if I can. I am in the 15th month of my 36 month contract meaning I have over 18 months left. They would give me the phone with shipping and SAF waived alright but would not include R2R or Canadian Long Distance. How do you guys do it with the R2R? Those are two features I really want. Any suggestions for me as to how I should go about trying? In my case, is the SDU the right place to call? And is it 100 or 1000 long distance minutes?
First off, unless you're extremely lucky I have no clue how you would get 1000 LONG Distance minutes. I think it's supose to be 100 LD and as a promo they give you 1000 anytime minutes for 6 months.

As far as the R2R goes, just tell them you were talking to a Telus sales rep. and it works out cheaper in the long run to switch to them even after the Rogers cancelation fee.

Tell them Telus offers Telus to Telus free calling and that's the big selling feature for you.Telus also offers FREE BASIC VM on several of thier plans. Ask SDU to match it and you'll stay with Rogers.

[bubble.tea]

First off, unless you're extremely lucky I have no clue how you would get 1000 LONG Distance minutes. I think it's supose to be 100 LD and as a promo they give you 1000 anytime minutes for 6 months....

it's becoming more and more available...very cool offer., initially created to pm Bell's Christmass special. YMMV-Big Time...it is Rogers CxReps we're dealing with after all.

[molexir]

Can someone confirm if this $5/1000 LD minutes are permanent or is it for a few months then down to a paltry 100 LD minutes?

Like to have as much info/knowledge to arm myself with before I start running my mouth. :lol:

[freshiem]

Can someone confirm if this $5/1000 LD minutes are permanent or is it for a few months then down to a paltry 100 LD minutes?

Like to have as much info/knowledge to arm myself with before I start running my mouth. :lol:


Not available anymore. Called to switch another account and i had to aruge with a manager to get it!

[Arrow]

Did you guys have to resign a contract (2 yr / 3 yr) to get these plans?

[freshiem]

3 year

i talked to a DSM for rogers and anyone who got this and was told that it was month to month was lied to. It cannot be added unless there is a 3 year term renewal!

this is for the
250min
6pm evening and weekend
caller id

[cor]

Sorry for the long post! Last year, I had the Telus deal of 700 minutes for $45 and no monthly fee for 1 year. I also had the $9 essential pack with vm, caller id and text messaging (2 months free) and a $5 vm credit. I also had a "public relations" credit of $5 some months but not every month which I thought was weird. I got the nokia 3220 phone for free with the admin fee waived.

Now the year is up and this is what I was offered on each line (I have 2):
$20 - 250 daytime minutes (only 200 on a 2 year plan)
unlimited even/weekends @ 8
Free caller id
$5 for vm
call forwarding, call waiting & 3way calling
6 months unlimited local calls
3 months text, picture and video messaging
2 V551 phones for $29 and the admin fee waived again

So every month I'll pay $20 +$5 +6.95 +0.50 = $32.45

I was also offered Rogers to Rogers for $5 with a $5 credit and unlimited even/weekends @6 for $5. I decided not to get the phones because I would rather have a V360 or a V635 but they won't go lower then $99 for each of those phones.

I could also get a corp. plan through my spouse's work:

$20 - 200 day,
unlimited even/weekends 6pm-8am (free for 1 year then $5)
six months unlimited local
1000 minutes Rogers-rogers
6 months free text, picture & video messages
$6.95 licensing $0.50 no admin fee
voicemail + call display + text free for first two months, $9 minimum after that.

Since I work for a hopsital I could also get the Roger Health Care plan through my work but they don't offer free phones with that plan. I decided not to get that plan because it doesn't have Rogers to Rogers and I was planning on signing up for that after the unlimited local calls is up.

Anyway, I'm happy with this plan for now. In 6 months I'm gonna add rogers to rogers and try and get a better phone.

Cor

[grock698]

i belive that the new coprate plan for rogers now inculdes 1000 r2r minutes if im not mistaken it is the 1183 instead of the 1181 and this is for a special list of companyies that have a coprate account wiht rogers which offers there employes a special rate. It never hurts to ask if your company is in there since teh book is like 100's of pages long

[freshiem]

go to a dealer you will get a free phone with the healthcare plan

[cor]

go to a dealer you will get a free phone with the healthcare plan

Do you have to go to a specific dealer? Or will any dealer be able to tell me which phones are free?

Cor

[freshiem]

go to a third party dealer, so not to the source or a big box store but dont go to AM CELL or one of those crappy dealers. talk to your friends where you live and see who they deal with .

[Darklord]

Do you have to go to a specific dealer? Or will any dealer be able to tell me which phones are free?

Cor
My sheet here lists samsung P207, nokia 6101 are free, Razr is $49 blackberry 7290 is 149.99

[flatsoled604]

to make things easier for this noob :) = me
can some1 just list the current
"hot deal for rogers wireless customers"

and also is there a way to get a really expensive phone for free or at a huge discount


thanks

[cor]

Did you guys have to resign a contract (2 yr / 3 yr) to get these plans?

I was 1 year into a 3 year contract and I did sign again for 3 years. So only a year added on to last years plan!

Cor

[cor]

My sheet here lists samsung P207, nokia 6101 are free, Razr is $49 blackberry 7290 is 149.99


I don't really want the samsung or the nokia and I was told the Razr is $99. I'm in BC and I thought most people weren't able to get the Razr for less then $99 out here.

Cor

[mrken]

Sorry for the long post! Last year, I had the Telus deal of 700 minutes for $45 and no monthly fee for 1 year. I also had the $9 essential pack with vm, caller id and text messaging (2 months free) and a $5 vm credit. I also had a "public relations" credit of $5 some months but not every month which I thought was weird. I got the nokia 3220 phone for free with the admin fee waived.
I am in the same situation as you. Except that I paid the $35 administration fee. :( I would like to switch to a prepaid service since I use less than 100 minutes in most months...

What phones are they offering with a 3 year renewal right now? I am planning to just get a free phone and then cancel and pay the $200 fee. :twisted: I don't think I would want to pay anything more than $100 for the phone. And a speakerphone feature is a must.

Thanks in advance!

[gzcomeon]

I just got a new nokia 6101 from Rogers but they said the accessory has been depleted. The accessory will be shipped as soon as their inventory is replenished. Just wondering which accessory would come with a free nokia 6101? a headset or just cover case :cheesygri Thanks

[QtBeBe_Angel]

I don't really want the samsung or the nokia and I was told the Razr is $99. I'm in BC and I thought most people weren't able to get the Razr for less then $99 out here.

Cor

I phoned a couple weeks ago to get a Razr.. after calling so many times they offered me a $99 Razr + a bluetooth headset and that was it. But i didn't get it since others got it for a lower price and it is still the same price as a few months ago.

[QtBeBe_Angel]

My sheet here lists samsung P207, nokia 6101 are free, Razr is $49 blackberry 7290 is 149.99

How do u know? Do u work for Rogers or something?

[cor]

I am in the same situation as you. Except that I paid the $35 administration fee. :( I would like to switch to a prepaid service since I use less than 100 minutes in most months...

What phones are they offering with a 3 year renewal right now? I am planning to just get a free phone and then cancel and pay the $200 fee. :twisted: I don't think I would want to pay anything more than $100 for the phone. And a speakerphone feature is a must.

Thanks in advance!

mrken,

If you have about 2 years left on your Telus deal from last year, you should be able to get at least 200 minutes for $20 for the balance of your term. That is what they offered me. Along with 2 V551 phones for $29 for the first one and the next one free. I was also offered the Razr for $99 but I don't want that phone. I think they were gonna give me the V300 for free, but I don't want that phone either! I want one with an mp3 player!

Cor

[stse]

I know this is a Roger's wireless thread, but I have been with Fido for 2.5 years, but on a monthly plan. I called twice to Fido to see what they could offer in terms of hardware or phone upgrades, and however, they got rid of that program a long time ago.

My phone is soooo old (SE T310), have any of you guys tried dealing with Fido before to get better deals? Seems like the use of Telus as a means to get more from Roger's for Caller ID, VM, LD and other things has been successful. Many of you on the thread have contracts with Rogers and I only have a monthly. For those who are one monthly, how do you guys go about haggling for more? I am in Ottawa btw.

Would it be better to just stop my $25 Fido 2 Fido plan (no extra services) and just get a contract with Rogers??

[irish80ca]

I just got a new nokia 6101 from Rogers but they said the accessory has been depleted. The accessory will be shipped as soon as their inventory is replenished. Just wondering which accessory would come with a free nokia 6101? a headset or just cover case :cheesygri Thanks
I just got my two nokia's last night and had the same letter in my boxes. I called them.

It's the Headset AND the leather cover they're offering for free.

By the way....... Anyone know of a good site that has EASY to walk through steps on features in the Nokia 6101?

I;m messing around with mine so I can add pictures to the Caller ID display so I know who's calling.

Also, I've added Voice Tags to a few friends but can't seen to get the phone to do anything when I say "Dad" for example.

Anyone know where I can find this info.?

[evilution]

I just got my two nokia's last night and had the same letter in my boxes. I called them.

It's the Headset AND the leather cover they're offering for free.

By the way....... Anyone know of a good site that has EASY to walk through steps on features in the Nokia 6101?

I;m messing around with mine so I can add pictures to the Caller ID display so I know who's calling.

Also, I've added Voice Tags to a few friends but can't seen to get the phone to do anything when I say "Dad" for example.

Anyone know where I can find this info.?

howardforums.com <= very useful for noobs and techie's alike..
be sure to use the SEARCH function before posting however..

[iceberg]

i also called this number (1-888-936-7283)

and they offered me a plan like this
$25
250 day time minutes
unlimited after 6pm and weekends
free call id and voice mail

[irish80ca]

i also called this number (1-888-936-7283)

and they offered me a plan like this
$25
250 day time minutes
unlimited after 6pm and weekends
free call id and voice mail

Push for Free Rogers to Rogers calling. Tell them Telus offers it. Also, you should be able to get the unlimited local calls for 6 months and 100 long distance minutes as well.

[irish80ca]

I'm starting to feel a little greedy...........

I want more, more, more!!!!!!!!!!!!!!!!

For $25/month

I want them to DOUBLE EVERYTHING!!!! (Less the fees!)

[sunflower8]

hey all,

i've been reading the posts and there's so many.

i'm with rogers rite now and my cell phone (LG) is totally starting to crap out. what could i do/say to get a better phone?

the plan i'm on not isn't that bad...well @ least i don't think so
it's the corporate business plan $18 month
includes $200 minutes during the day
extra $5 for unlimited evenings starting @ 6pm
call display, voicemail is included
911 emergency .50
systeam access fee 6.95

total comes to: $30.45 wit tax $35.01
my bill is always a little bit more because i make LD calls
let me know if there's something better

[molexir]

The $5 for 1000 LD minutes option is still available I simple asked for it today and was added without question.

I asked for the R2R but was told that neither of my plans were eligible for that option.

Tried to get free CID & VM but since I have it free (via credits) on the other line it was a no go it'll be free for a whole whopping month and then it'll be $5 after - I'll call back and deal with that in a few weeks.

Mad.Whack you were right just wanted to make sure I had all my ducks in order before asking.

Quote:
Originally Posted by molexir
is the $5 for 1000 LD minutes for outgoing calls or incoming and outgoing calls?

Thanks

both are included.

Unless specified, such as "FREE incoming calls", all options/services cover both incoming/outgoing calls.

[molexir]

I don't feel greedy I feel entitled to unlimited everything including data and Rogers will pay me $50 + txs and SAF/911 forever and I can add as many lines as I like with the same payment option. :lol:


I'm starting to feel a little greedy...........

I want more, more, more!!!!!!!!!!!!!!!!

For $25/month

I want them to DOUBLE EVERYTHING!!!! (Less the fees!)

[ttper]

go to a third party dealer, so not to the source or a big box store but dont go to AM CELL or one of those crappy dealers. talk to your friends where you live and see who they deal with .

Do you know their website? Thank you

[stse]

hey all,

i've been reading the posts and there's so many.

i'm with rogers rite now and my cell phone (LG) is totally starting to crap out. what could i do/say to get a better phone?

the plan i'm on not isn't that bad...well @ least i don't think so
it's the corporate business plan $18 month
includes $200 minutes during the day
extra $5 for unlimited evenings starting @ 6pm
call display, voicemail is included
911 emergency .50
systeam access fee 6.95

total comes to: $30.45 wit tax $35.01
my bill is always a little bit more because i make LD calls
let me know if there's something better

Call the CSRs and tell them that you have been using the corporate plan for a long time (assuming you have been with them for a good amounts of time) and have seen other companies over more services at a very competitive price. You kind of have to give them the element of threat that you are going to leave first then they will "try" to match the deal with something that works out. Tell them that you are also looking to upgrade your phone and would like to renew your current contract but with more extras R2R, free evenings and weekends. You should be able to get all of these for $25.

[sunflower8]

thanks. i just tried callin to change the plan to a different one.


250 daytime minutes
free evenings from 6 pm
free weekends
caller ID
voicemail
rogers to rogers
100 Long Distance minutes
1000 Long Distance minutes (free for 6 months.....after that need to pay $5/ month)

for $20/month.

but they said they didn't offer such a plan
imma gonna call 2morrow and threaten them. i don't really wanna renew my contract. but if they offer me something good maybe it'll be worth it. somehow my friend compained and threaten to leave her contract and they gave her everything she wanted plus 6months of paid service. but she had a good reason supposely they been screwing up her cell phone bill for the last 6 months. she's good @ biotchin. me, not so good but i'll try

[doobievibes]

This is for people in GVR. I was just at Metrotown and I saw "$0 Razr with new 3-year activation" advertised at the Celtek/Rogers Kiosk (2nd floor under food court). I'm sorry I couldn't get more details (I was in a hurry). I already did a HUP last month :( , so I can't get in on this, but I thought I'd just pass it along.

[calculoso]

How does the HUP work?

I've been with Rogers since '97 and they only seem to be able to offer me the specials that can be seen on the Rogers website ($ with a 3 yr plan). What's the difference between getting a Hardware Upgrade and getting a new 3 year plan with a new phone? Same thing?

[rvs007]

^^ With HUP, you get to keep your phone number and tenure. When you build up your tenure, you may qualify for discounts like the retention deals in this thread.

[kevinshan]

My contract expired and i just called rogers to renew my contract. Telling them that im switching over to telus...
I was offered:
$25 plan
250 mintues
100 LD mintues
Caller ID
Rogers to Rogers Calling
Basic Voice Mail
6 Months of unlimited calling
I also got my hardware upgrade for my phone...
I got them to waive my system upgrade fee...
I dont know if they waived the shipping fee yet...Im gonna call them tmw and find out...

total comes out to $38 this is including the taxes and the system access fee
I asked for a free accessory and they wouldn't give it to me. Also I wanted the internet for my phone and text and picture messaging for a couple of months and they denied it saying that "they use to offer 6 months of it free but they dont have that promotion anymore....Does anyone know how i can get the rest of things that i wanted?

[cor]

They told me the same thing about text, picture and video messaging, it's not offered anymore. But they did end up giving it to me for 3 months instead of 6.

Cor

My contract expired and i just called rogers to renew my contract. Telling them that im switching over to telus...
I was offered:
$25 plan
250 mintues
100 LD mintues
Caller ID
Rogers to Rogers Calling
Basic Voice Mail
6 Months of unlimited calling
I also got my hardware upgrade for my phone...
I got them to waive my system upgrade fee...
I dont know if they waived the shipping fee yet...Im gonna call them tmw and find out...

total comes out to $38 this is including the taxes and the system access fee
I asked for a free accessory and they wouldn't give it to me. Also I wanted the internet for my phone and text and picture messaging for a couple of months and they denied it saying that "they use to offer 6 months of it free but they dont have that promotion anymore....Does anyone know how i can get the rest of things that i wanted?

[Haz]

How does the HUP work?

I've been with Rogers since '97 and they only seem to be able to offer me the specials that can be seen on the Rogers website ($ with a 3 yr plan). What's the difference between getting a Hardware Upgrade and getting a new 3 year plan with a new phone? Same thing?
You can find more info here. (http://www.howardforums.com/showthread.php?t=820432)

[beatbox]

is this a good deal for new activation???

$23/month + SAF + 911 fees + tax = $35

200 daytime minutes
Unlimited Evenings 6pm-8am
Unlimited Weekends

Per Second Billing
Call Display
Voicemail

Call waiting , Call Forwarding , Call Conference
2,500 Received Text Messaging per month
Detailed Billing"


2 or 3 year contract i decide and the phones are at whatever price the website has them as

thanks

[Mad.Whack]

yes beatbox great deal.

[Haz]

is this a good deal for new activation???

$23/month + SAF + 911 fees + tax = $35

200 daytime minutes
Unlimited Evenings 6pm-8am
Unlimited Weekends

Per Second Billing
Call Display
Voicemail

Call waiting , Call Forwarding , Call Conference
2,500 Received Text Messaging per month
Detailed Billing"


2 or 3 year contract i decide and the phones are at whatever price the website has them as

thanks
Are they still doing per second billing?

[beatbox]

im guessing that its just after the first minute

[stse]

is this a good deal for new activation???

$23/month + SAF + 911 fees + tax = $35

200 daytime minutes
Unlimited Evenings 6pm-8am
Unlimited Weekends

Per Second Billing
Call Display
Voicemail

Call waiting , Call Forwarding , Call Conference
2,500 Received Text Messaging per month
Detailed Billing"


2 or 3 year contract i decide and the phones are at whatever price the website has them as

thanks

Wow beatbox, that is an awesome deal. Are you a brand new Roger's user? because I am already threatening fido to change plans, this would be an excellent deal to get. Who did you talk to to get this deal?

[lktate]

is this a good deal for new activation???

$23/month + SAF + 911 fees + tax = $35

200 daytime minutes
Unlimited Evenings 6pm-8am
Unlimited Weekends

Per Second Billing
Call Display
Voicemail

Call waiting , Call Forwarding , Call Conference
2,500 Received Text Messaging per month
Detailed Billing"

thanks

After months of calling, I finally got an awesome deal. I live in GTA, ON and I now have a $15 plan:

250 daytime
unlimited evenings (8pm) and weekend
1000 LD
unlimited R2R
CID
VM
6 months of unlimited local

the plan itself costs $20, then the 1000LD, R2R, n CID costs $5 each, but I was offered $20 of credit each month, so I'm only paying 20+5+5+5-20=$15/month for the plan

Total = $15 + $6.95 + $0.50 + tax = $25.82

[mrken]

mrken,

If you have about 2 years left on your Telus deal from last year, you should be able to get at least 200 minutes for $20 for the balance of your term. That is what they offered me. Along with 2 V551 phones for $29 for the first one and the next one free. I was also offered the Razr for $99 but I don't want that phone. I think they were gonna give me the V300 for free, but I don't want that phone either! I want one with an mp3 player!

Cor
Thanks for the information! The Motorola v551 for $29 looks good. Is it an improvement from the v300? Are they offering any Nokias?

How long have you been a Rogers customer? I have been with Rogers for nearly a decade, but had a period in which I used Fido, so the amount of time with Rogers since rejoining is only around two years. :(

The $5 for 1000 LD minutes option is still available I simple asked for it today and was added without question.
Are the airtime minutes used up with the long-distance minutes, or are long-distance calls calculated separate from the local airtime?

Thanks in advance!

[cawchy]

After months of calling, I finally got an awesome deal. I live in GTA, ON and I now have a $15 plan:

250 daytime
unlimited evenings (8pm) and weekend
1000 LD
unlimited R2R
CID
VM
6 months of unlimited local

the plan itself costs $20, then the 1000LD, R2R, n CID costs $5 each, but I was offered $20 of credit each month, so I'm only paying 20+5+5+5-20=$15/month for the plan

Total = $15 + $6.95 + $0.50 + tax = $25.82

On a new activation? Who did you talk to there?

[CJ TXB]

After months of calling, I finally got an awesome deal. I live in GTA, ON and I now have a $15 plan:

250 daytime
unlimited evenings (8pm) and weekend
1000 LD
unlimited R2R
CID
VM
6 months of unlimited local

the plan itself costs $20, then the 1000LD, R2R, n CID costs $5 each, but I was offered $20 of credit each month, so I'm only paying 20+5+5+5-20=$15/month for the plan

Total = $15 + $6.95 + $0.50 + tax = $25.82


Plan number? Or anything that I can use to refer to your account?

[bectang]

I just got a new nokia 6101 from Rogers but they said the accessory has been depleted. The accessory will be shipped as soon as their inventory is replenished. Just wondering which accessory would come with a free nokia 6101? a headset or just cover case :cheesygri Thanks

Is this with the box or something extra? a headset would be nice. BTW, does this phone have speaker phone?

[mrken]

Is this with the box or something extra? a headset would be nice. BTW, does this phone have speaker phone?
Yes. Nearly all recent Nokia phones have a speakerphone feature. It works extremely well too. The only nuissance I find with my 3220 is that the speakerphone feature cannot be activated until the call is routed.

How does the speakerphone feature on Motorolas compare?

[lktate]

After months of calling, I finally got an awesome deal. I live in GTA, ON and I now have a $15 plan:

250 daytime
unlimited evenings (8pm) and weekend
1000 LD
unlimited R2R
CID
VM
6 months of unlimited local

the plan itself costs $20, then the 1000LD, R2R, n CID costs $5 each, but I was offered $20 of credit each month, so I'm only paying 20+5+5+5-20=$15/month for the plan

Total = $15 + $6.95 + $0.50 + tax = $25.82

It's now new activation, it's a 3 yr renewal. As of the plan number, all of us here have the same plan number, then options like 1000LD, are not included in the original plan. You'll have to ask the rep to offer it to you.

[molexir]

Does anyone here have the $25 (now $30) unlimited incoming plan or the 1500min plan (telus match) with the addition of the R2R option?

I was told that both plans are not eligible.

[cor]

Thanks for the information! The Motorola v551 for $29 looks good. Is it an improvement from the v300? Are they offering any Nokias?

How long have you been a Rogers customer? I have been with Rogers for nearly a decade, but had a period in which I used Fido, so the amount of time with Rogers since rejoining is only around two years. :(


Are the airtime minutes used up with the long-distance minutes, or are long-distance calls calculated separate from the local airtime?

Thanks in advance!

I am not sure if the v551 is an improvement over the v300 because I haven't tried either phone, I just like the v360 or the v635i because they have mp3 players and I want to stick with motorola. I was also offered the nokia 6101 for free I think.

I have been with Rogers since 1998 but for a couple of years I kept the number open as an emergency number and went with Telus, but they sucked so I came back to Rogers last year with the Telus matched deal.

Cor

[st7860]

Rogers Super-Sale ONLY in Edmonton. $15/mo+tax+licence, 200 daytime and unlimited evenings at 6pm and unlimited weekends. NO CORPORATE employment required.

http://www.howardforums.com/showthread.php?t=836401

[molexir]

Are the airtime minutes used up with the long-distance minutes, or are long-distance calls calculated separate from the local airtime?

Thanks in advance!
Lets say you have 250 daytime minutes and use 250 LD minutes in the day I believe (I'm 98.5% sure) that it would be a double dip by Rogers.

The 250 daytime minutes would be gone and then an additional 250 LD minutes would be deducted leaving you with 0 daytime minutes and 750 LD minutes.

If I've given misinformation I apologize and someone please correct me.

[kevinshan]

Lets say you have 250 daytime minutes and use 250 LD minutes in the day I believe (I'm 98.5% sure) that it would be a double dip by Rogers.

The 250 daytime minutes would be gone and then an additional 250 LD minutes would be deducted leaving you with 0 daytime minutes and 750 LD minutes.

If I've given misinformation I apologize and someone please correct me.

You are correct i just asked rogers that very same question...n they explained everything clearly...u can use ur long distance mintues on ur unlimited calls time periods(for my case after 6pm and on weekends)....but when u use it in the day time, you are using ur minutes aswell as your long distance mintues together...so be carefull...therefore if you make a longdistances call and talk for 50 minutes during the day you are using up 50 longdistance minutes and 50 daytime minutes....Hope this is clear! If you have any questions pm me...Ezzz

[bubble.tea]

this double bill is outrageous.

[mech9t5]

You are correct i just asked rogers that very same question...n they explained everything clearly...u can use ur long distance mintues on ur unlimited calls time periods(for my case after 6pm and on weekends)....but when u use it in the day time, you are using ur minutes aswell as your long distance mintues together...so be carefull...therefore if you make a longdistances call and talk for 50 minutes during the day you are using up 50 longdistance minutes and 50 daytime minutes....Hope this is clear! If you have any questions pm me...Ezzz

i heard that this applies to both unlimited incoming calls and rogers to rogers.

if you use your phone during the "daytime" period, even though it is unlimited incoming or unlimited rogers to rogers, it will deduct your daytime minutes. As far as i know, rogers is the only one that does this. Telus and Bell don't do this.

[ItemFinder]

You guys are ridiculous. Why would you expect Rogers to give you an additional 1000 anytime minutes for $5? Even 1000 long distance minutes for $5 is an amazing price plan. Every company double dips in this fashion already. If you buy a monthly package and add a long distance option, your long distance is deducted when you make long distance calls, while your monthly airtime is deducted in the usual way. EVERY company does this, so don't try to say otherwise.

[bubble.tea]

........ Why would you expect Rogers to give you an additional 1000 anytime minutes for $5? Even 1000 long distance minutes for $5 is an amazing price plan. ................ EVERY company does this, so don't try to say otherwise.


I didn't say anytime mins...IF it's advertised as LONG DISTANCE MINUTES, then bill me as such., don't double DIP!

your last point. Just because everyone is smoking pot...does that mean it's okay?

For decades Bell was gouging clients on LD because they could. Finally, the govt broke their monopoly and prices dropped HARD. WHY., cuz someone said so.

[ItemFinder]

I didn't say anytime mins...IF it's advertised as LONG DISTANCE MINUTES, then bill me as such., don't double DIP!

your last point. Just because everyone is smoking pot...does that mean it's okay?

For decades Bell was gouging clients on LD because they could. Finally, the govt broke their monopoly and prices dropped HARD. WHY., cuz someone said so.
It's not double dipping because you're getting what you're paying for. You're paying for long distance minutes, not airtime. Your analogy of smoking pot doesn't really apply here, simply because it's LOGICAL to charge you for airtime and long distance charges.

[bubble.tea]

It's not double dipping because you're getting what you're paying for. You're paying for long distance minutes, not airtime. Your analogy of smoking pot doesn't really apply here, simply because it's LOGICAL to charge you for airtime and long distance charges.

I see why you feel the way you do.

I'm saying., if you are 100% whoever has this is paying for "ld mins" and not "airtime"-I say, I agree They're paying for LD mins. Why then is the system allocating two different types of calls as the same.

1 LOCAL CALL DAYTIME., tracked as a daytime call local
1 LONG DISTANCE DAYTIME, TRACKED separately as part of the 1000LD pkg, not overlapping with daytime, as it's tracking is irrespective of time of day.

It's logical to do the right thing. It's marketing to do what yields more money.

[ItemFinder]

I hope the reps aren't telling people the LD minutes don't count against your normal monthly airtime, because that's deceptive. Everyone should record conversations with CSRs just to make them more accountable.

[bubble.tea]

I hope the reps aren't telling people the LD minutes don't count against your normal monthly airtime, because that's deceptive. Everyone should record conversations with CSRs just to make them more accountable.

I've already read someone who said they were told it was counted separately.

Just wait in one month the posts of LOOK HOW MUCH OVERAGE I PAID THIS MONTH..will start.

[mech9t5]

It's not double dipping because you're getting what you're paying for. You're paying for long distance minutes, not airtime. Your analogy of smoking pot doesn't really apply here, simply because it's LOGICAL to charge you for airtime and long distance charges.

what about unlimited R2R? this HAS to be double dipping. If you have 200 anytime minutes and you make a call to another rogers subscriber that lasts 200 minutes, you will not have any minutes left. The very next call you make, during the day to a non rogers customer, will be chargeable. If you continue to only call rogers customers, you will not get charged (hence the "unlimited").

R2R minutes should not be counted towards your anytime minutes. That is ********.

Same goes for unlimited incoming.

[ItemFinder]

what about unlimited R2R? this HAS to be double dipping. If you have 200 anytime minutes and you make a call to another rogers subscriber that lasts 200 minutes, you will not have any minutes left. The very next call you make, during the day to a non rogers customer, will be chargeable. If you continue to only call rogers customers, you will not get charged (hence the "unlimited").

R2R minutes should not be counted towards your anytime minutes. That is ********.

Same goes for unlimited incoming.
Again, you're buying the long distance minutes, not airtime. Unlimited incoming gives you free local incoming airtime, meaning any call received within your local calling area would not count towards your OUTGOING airtime. Rogers to Rogers is similar to Fido to Fido; if you're speaking to a customer of the same provider, you will not be charged airtime and it will not count towards your monthly package airtime. For the last time, you're not buying airtime, you're buying long distance minutes to be used when you make long distance calls. Your calculated airtime is what you've already subscribed to.

[molexir]

what about unlimited R2R? this HAS to be double dipping. If you have 200 anytime minutes and you make a call to another rogers subscriber that lasts 200 minutes, you will not have any minutes left. The very next call you make, during the day to a non rogers customer, will be chargeable. If you continue to only call rogers customers, you will not get charged (hence the "unlimited").

R2R minutes should not be counted towards your anytime minutes. That is ********.

Same goes for unlimited incoming.

Are you sure about the unlimited R2R - I don't know anything about that option but there's no way that if you call another Rogers cx during the day that they are deducting from your daytime minutes - that would not be double dipping that would be blatent thievery!

I understand that if the reciever of the call doesn't have the R2R option they will be billed their daytime minutes but if both parties have the R2R option then that should leave both parties daytime minutes unscathed.

But seriously Robbers err I mean Rogers is in business to make as much $ as possible without regard to the cx as is every business.

For example how many knew about the Telus match it promo, the $5/1000 LD minutes and the countless other "silent promos/deals" they run.

I understand from a business point of view that you don't want everyone on great plans but if it wasn't for forums like this we the cx would be screwed and bankrupt.

p.s. let's leave the math out of this post eh Bubble.tea ;)

[lktate]

Again, you're buying the long distance minutes, not airtime. Unlimited incoming gives you free local incoming airtime, meaning any call received within your local calling area would not count towards your OUTGOING airtime. Rogers to Rogers is similar to Fido to Fido; if you're speaking to a customer of the same provider, you will not be charged airtime and it will not count towards your monthly package airtime. For the last time, you're not buying airtime, you're buying long distance minutes to be used when you make long distance calls. Your calculated airtime is what you've already subscribed to.

Exactly, I live in Toronto, and my gf studys in Waterloo. Everytime we call each other, it's a long distance call. We are both using Rogers and I've R2R & 1000LD. Therefore I can call her anytime I want up to 1000 min/month, without paying any extra charges (Confirmed w/ Rogers CS). However, if I call during the daytime, she will be charged for the airtime, since her unlimited hours won't start till 8pm.

It would be reli cool if she has an unlimited incoming plan, then we can talk anytime we want for up to 1000 min/month w/ no extra charges.
:cheesygri

[mech9t5]

Again, you're buying the long distance minutes, not airtime. Unlimited incoming gives you free local incoming airtime, meaning any call received within your local calling area would not count towards your OUTGOING airtime. Rogers to Rogers is similar to Fido to Fido; if you're speaking to a customer of the same provider, you will not be charged airtime and it will not count towards your monthly package airtime. For the last time, you're not buying airtime, you're buying long distance minutes to be used when you make long distance calls. Your calculated airtime is what you've already subscribed to.

not according to my brothers bill and the explaination the rogers csr gave. he has unlimited r2r and 200 minutes. his minutes were deducted even when calling a rogers client. the same csr said the same applies to free incoming

[OCTANE]

not according to my brothers bill and the explaination the rogers csr gave. he has unlimited r2r and 200 minutes. his minutes were deducted even when calling a rogers client. the same csr said the same applies to free incoming

So unlimited r2r really only matters once you're out of monthly daytime minutes?!... thats kinda dumb...

[lktate]

not according to my brothers bill and the explaination the rogers csr gave. he has unlimited r2r and 200 minutes. his minutes were deducted even when calling a rogers client. the same csr said the same applies to free incoming

On the last page of my bill it says I've used 140 WD (Weekday) mintues. Then on page 4, it shows out of the 140 WD minutes, 104 of them are covered by R2R. Only the remaining 36 minutes were charged to my daytime minutes.

[sunflower8]

is this a good deal for new activation???

$23/month + SAF + 911 fees + tax = $35

200 daytime minutes
Unlimited Evenings 6pm-8am
Unlimited Weekends

Per Second Billing
Call Display
Voicemail

Call waiting , Call Forwarding , Call Conference
2,500 Received Text Messaging per month
Detailed Billing"


2 or 3 year contract i decide and the phones are at whatever price the website has them as

thanks

yup that's what i have 2. corporate plan rite?

[beatbox]

some one on hofo is offering ths to me

[OCTANE]

some one on hofo is offering ths to me

beatbox,
would you please let me know who on hofo provided you with this offer (or a link to their thread)? my g/f's sister just agreed to a poor plan from Rogers and I would really like to give her a better alternative before she gets the phone and starts the contract....

Thanks!

[Swift0114]

yup that's what i have 2. corporate plan rite?

That's VERY good if u got that for corporate plan. Cuz when i activated my phone for a corporate plan, it was:

20$ + SAF + taxes
waived activation b/c 3 year contract

200 Daytime
Unlimited eve and Wkd after 8 pm
100 R2R

NO CID
NO VM

how did u manage to get such a good corporate plan?

[beatbox]

if you want the link pm me
but i have not yet gotten the plan
the member on hofo whos offering this wants my credit info first so i was a bit leary but ill give it to you but be wise and cautious.....and use it at your own discration im not responsible to what ever happens



i wasnt ready to give him my info i told him id do it in a store but i have not heard back from him as of yet
(im a bit paranoid i guess i dont want him to have my credit card number or sin without meeting at a stroe where i can do the activation)

[beatbox]

sk8 you pmed me but your inbox if full

[lexus]

Finally my 2 years family plan is up.
I heard people are talking about retention plan from Rogers or some other better deal? How can we get those? Just by luck or there is a channel?

Beside, we will going to stick with Rogers then we are going to get the new hardware upgrade. People said sometimes Rogers can waive the $35 admin fee for each phone. Again, is it just by luck or there is a techniqe?

Thanks

[belfour]

Finally my 2 years family plan is up.
I heard people are talking about retention plan from Rogers or some other better deal? How can we get those? Just by luck or there is a channel?

Beside, we will going to stick with Rogers then we are going to get the new hardware upgrade. People said sometimes Rogers can waive the $35 admin fee for each phone. Again, is it just by luck or there is a techniqe?

Thanks

Call retention number... and say u compared to Telus plans and planning on switching to them. Also, being nice to the CS person is a plus.
If you don't get what you need, call back again to get a different person.

[Redsun_ty]

I called this is what i got

250 weekdays
unlimited evenings and weekends after 6pm
call display
100 ld minutes

all for 25 dollars!

[bubble.tea]

Did this for a [can-afford-to-throw-money-around] friend who doesn't really care that the last 6 months he's dropped over $1500 in overages hehe...what a freak. Mostly in LD fees/overage daytime mins/uhhh data....umm txting...Umm..yah..he's rich, and doesn't care lol.

All inclusive $50, he was spending 100-230/month easy., It's good enough.

500 daytime
eves 6p.m.
CID
system access fee
911+
$5 1000LD
$5 VM (dammit) I wasn't about to waste my time to save him an extra 10/month...blah...HE CAN afford it.

NO WAIVED 35

w600 $100 3yr of course

I asked very nicely about 3 times in different ways, and points of the convo., no adjustments, no free service months, nothing. I didn't outright ask for a waived 35., but hinted at it..wouldn't fly. Couldn't get free VM, couldn't get this for 60 (which SHOULD be the price--according to what most low users have been reporting///basically take the $25plan, and double it...that's what he should be getting...but isn't!) ONLY THING, she did was drop the extra $50 for the w600.

[belfour]

I called this is what i got

250 weekdays
unlimited evenings and weekends after 6pm
call display
100 ld minutes

all for 25 dollars!

Just called to change my plan -- Telus free year expires later this month :( .

Got
250 weekdays
unlimited evenings and weekends after 8pm
call display
100 ld minutes
for $20/month

Pushed for R2R and/or VM to be included.. but no luck (Haven't been a 'long' time customer for that line)

However got free 100 LD each for my other 2 phones

[st7860]

Did this for a [can-afford-to-throw-money-around] friend who doesn't really care that the last 6 months he's dropped over $1500 in overages hehe...what a freak. Mostly in LD fees/overage daytime mins/uhhh data....umm txting...Umm..yah..he's rich, and doesn't care lol.

All inclusive $50, he was spending 100-230/month easy., It's good enough.

500 daytime
eves 6p.m.
CID
system access fee
911+
$5 1000LD
$5 VM (dammit) I wasn't about to waste my time to save him an extra 10/month...blah...HE CAN afford it.

NO WAIVED 35

w600 $100 3yr of course

I asked very nicely about 3 times in different ways, and points of the convo., no adjustments, no free service months, nothing. I didn't outright ask for a waived 35., but hinted at it..wouldn't fly. Couldn't get free VM, couldn't get this for 60 (which SHOULD be the price--according to what most low users have been reporting///basically take the $25plan, and double it...that's what he should be getting...but isn't!) ONLY THING, she did was drop the extra $50 for the w600.


according to the people on howard forums, someone spending $200/mo on rogers every month for at least 6 months is eligible for a hardware upgrade MONTHLY.

[sunflower8]

That's VERY good if u got that for corporate plan. Cuz when i activated my phone for a corporate plan, it was:

20$ + SAF + taxes
waived activation b/c 3 year contract

200 Daytime
Unlimited eve and Wkd after 8 pm
100 R2R

NO CID
NO VM

how did u manage to get such a good corporate plan?

i got it by calling rogers and asking them if there was other corporate plan because the one that i was previously on was not workin with me. so they offer me the $23 plan. which is way better. call them and see what they say.

[Laosta]

Tried 2 threaten rogers that im leaving for telus but did not work lol
only gave me this:

250 daytime minutes
unlimited evenings and weekends at 6pm
caller id
For $25

pushed for R2R and vm she said no bc rogers deal starts at 6pm while telus starts at 9pm

current plan is:
100 daytime
1000 evenings n weekends at 8pm
100 LD
For $25

Which plan would u prefer?

[bubble.tea]

according to the people on howard forums, someone spending $200/mo on rogers every month for at least 6 months is eligible for a hardware upgrade MONTHLY.


which is proof., that it's not all that simple.

I'm not done making efforts to follow-up on WHY he never got offered, any such deals on HUPs.

[mech9t5]

I think you should try calling in again. The reps are all different. I told my bro (I am on telus) to call into the "special" LNR line and tell them "I want to cancel my service". If you go in and say you are going to cancel if you don't get a good deal, they know you won't cancel (they usually call your bluff). You have to MAKE them believe you are going to cancel.

He called in and they immediately offered this plan with no negotiation required.
200 mins anytime
unlimited evenings @6
unlimited w/e
CID
VM
+ usual stuff (detail billing, CF, blah blah)
$20 a month +SAF+911 (1 year contract)

asked for unlimted r2r minutes and the rep immediately agreed.

BTW, my bro has been with rogers for 2.5 years on month to month on a $25 plan before calling for the retention plan.


Tried 2 threaten rogers that im leaving for telus but did not work lol
only gave me this:

250 daytime minutes
unlimited evenings and weekends at 6pm
caller id
For $25

pushed for R2R and vm she said no bc rogers deal starts at 6pm while telus starts at 9pm

current plan is:
100 daytime
1000 evenings n weekends at 8pm
100 LD
For $25

Which plan would u prefer?

[bubble.tea]

well found out it's your own responsibility and perogative to call in and ask for it.

bummer for my pal.

I managed to get $88 credited back to his account don't ask me how that number came about...I still dont' understand where the girl pulled that one out of hehe.

[Kal-el]

I called a week ago and got this deal
250 daytime + extra 25 (for paying on my credit card)
unltd eve after 6 and free weekends
6 months unltd local calling
voicemail/caller ID/3way/call waiting
100 free Canada long distance/month
waived $35 activation fee
waived Mailing fee
Razr & BlueTooth for extra $100
3yr term
and monthly $15 credit
so after taxes and all extra saf and 911 service charges its comes to about $22
Im just here to brag cuz i think i got the best deal ever hahahaha

[doobievibes]

I called a week ago and got this deal
250 daytime + extra 25 (for paying on my credit card)
unltd eve after 6 and free weekends
6 months unltd local calling
voicemail/caller ID/3way/call waiting
100 free Canada long distance/month
waived $35 activation fee
waived Mailing fee
Razr & BlueTooth for extra $100
3yr term
and monthly $15 credit
so after taxes and all extra saf and 911 service charges its comes to about $22
Im just here to brag cuz i think i got the best deal ever hahahaha

How much is the plan? Don't tell me you get all that for $25 - 15 = $10 for the plan, and then +6.95 +0.50 = 17.45 + taxes = about $22? Did you confirm that on your bill? If so, then it is an awsome plan! Oh wait, I just read you called a week ago, so you wouldn't of got a bill yet.

[Kal-el]

yeah i was scared they would screw me when my first bill comes too. I called back today cuz my phone hasnt arrived yet and i got them to reconfirm my plan and its pretty much what it stated above. I get everything for $10 +SAF +911. I did have to call a few times to get this deal and be fairly nice to the rep. Also the 2 female reps that had french accents were trying to give me horrible plans dont bother with them just call back until you get somone different. Hope this helps

[tjuzer]

how? I pay with credit card and I dont' get.

extra 25 (for paying on my credit card)

[Kal-el]

I got that extra 25mins when i signed my original corp plan a couple years back. I called Rogers then and they said if i agreed to monthly preautherized payments on my Visa they would give me an extra 25mins monthly

[faibs]

hmm i was told that promo was long gone

[Mad.Whack]

I called a week ago and got this deal
250 daytime + extra 25 (for paying on my credit card)
unltd eve after 6 and free weekends
6 months unltd local calling
voicemail/caller ID/3way/call waiting
100 free Canada long distance/month
waived $35 activation fee
waived Mailing fee
Razr & BlueTooth for extra $100
3yr term
and monthly $15 credit
so after taxes and all extra saf and 911 service charges its comes to about $22
Im just here to brag cuz i think i got the best deal ever hahahaha

No rogers to rogers.
No 1000 free long distance.

Fraid you don't have the best deal :p

[lktate]

I called a week ago and got this deal
250 daytime + extra 25 (for paying on my credit card)
unltd eve after 6 and free weekends
6 months unltd local calling
voicemail/caller ID/3way/call waiting
100 free Canada long distance/month
waived $35 activation fee
waived Mailing fee
Razr & BlueTooth for extra $100
3yr term
and monthly $15 credit
so after taxes and all extra saf and 911 service charges its comes to about $22
Im just here to brag cuz i think i got the best deal ever hahahaha

They cannot give out free caller ID. They can only 1st charge you $5 for CID, then give you back a $5 credit. At least that's what the rep told me and what my bill said. So,

25 + 5 - 15 +6.95 + saf + tax = 25.82
besides,
10 + 6.95 + saf + tax = 20.07, so i don't understand how did u end up w/ "about $22".

Again, I could be wrong abt the CID credit part, but if I'm correct, then u can certainly get an even better deal.

This is what i've got.

For $25.82 (all inclusive),
250 daytime
unlimited wn (8pm) & we
unlimited R2R
1000 LD
6 mnths unlimited local
CID
VM

[Laosta]

Tried 2 threaten rogers that im leaving for telus but did not work lol
only gave me this:

250 daytime minutes
unlimited evenings and weekends at 6pm
caller id
For $25

pushed for R2R and vm she said no bc rogers deal starts at 6pm while telus starts at 9pm

current plan is:
100 daytime
1000 evenings n weekends at 8pm
100 LD
For $25

Which plan would u prefer?


tried 2 threaten them 2day again lol but the only thing extra they offered me was 100 long distance minutes, so now i got:
250 anytime minutes
unlimited evenings and weekends at 6pm
caller id
100 LD
/for $25

tried 2 make them give me R2R and VM said no, bc the plan was valued at $50 but they would give me it for $25 bc im a valued customer lol
BTW paying by credit card will not get u anything bc i tried that 2 lol.

[mech9t5]

tried 2 threaten them 2day again lol but the only thing extra they offered me was 100 long distance minutes, so now i got:
250 anytime minutes
unlimited evenings and weekends at 6pm
caller id
100 LD
/for $25

tried 2 make them give me R2R and VM said no, bc the plan was valued at $50 but they would give me it for $25 bc im a valued customer lol
BTW paying by credit card will not get u anything bc i tried that 2 lol.

try calling in again. and negotiate, don't just keep asking for more. If you really want R2R and VM, tell them you don't want 100LD and you only need 200 anytime. In exchange, you want R2R and VM.

Work them. keep calling until you are satisfied. Remember, try not to sign any contract more than 1 year though. Because number portability is just around the corner and there should be some super deals then.

[Laosta]

try calling in again. and negotiate, don't just keep asking for more. If you really want R2R and VM, tell them you don't want 100LD and you only need 200 anytime. In exchange, you want R2R and VM.

Work them. keep calling until you are satisfied. Remember, try not to sign any contract more than 1 year though. Because number portability is just around the corner and there should be some super deals then.

i called them back again to complain an inquire about transfering names of plans and buying out a contract and she gave in and gave me 1000 mins rogers to rogers extra for no charge lol

so now im at:
250min anytime
unlimited evenings n weekends at 6pm
100 Long distance mins
1000 Rogers 2 Rogers Minutes
caller id
/for $25

i think im happy now :lol:, but i am in the hole for 3yrs thats the down side :( so i lost 6months bc i had 2.5 yrs left on the original contract but the new plan had added another 6months.

Thanks for all the help :D

and btw whats number portability mech9t5?

[Haz]

and btw whats number portability mech9t5?
That's when you can change your service provider but keep your cell number. Companies are looking to offer it by 2007 so they would comply with CRTC rulings.

[mech9t5]

Congrats. as long as you are satisfied with your plan.

as haz said, number portability is coming and it will promote competition between cell phone providers. the only reason why some people are reluctant to switch is because they will lose their number. With the new ruling, you can change cell phone providers without losing your number. when this is available, there will probably be a rash of people jumping ship and hopefully some really good deals to lure you away from your current provider.

and with wireless number portability (WNP), eventually, you will be able to take your cell number and use it for landline, voip line, or whatever.

i called them back again to complain an inquire about transfering names of plans and buying out a contract and she gave in and gave me 1000 mins rogers to rogers extra for no charge lol

so now im at:
250min anytime
unlimited evenings n weekends at 6pm
100 Long distance mins
1000 Rogers 2 Rogers Minutes
caller id
/for $25

i think im happy now :lol:, but i am in the hole for 3yrs thats the down side :( so i lost 6months bc i had 2.5 yrs left on the original contract but the new plan had added another 6months.

Thanks for all the help :D

and btw whats number portability mech9t5?

[Kal-el]

They cannot give out free caller ID. They can only 1st charge you $5 for CID, then give you back a $5 credit. At least that's what the rep told me and what my bill said. So,

25 + 5 - 15 +6.95 + saf + tax = 25.82
besides,
10 + 6.95 + saf + tax = 20.07, so i don't understand how did u end up w/ "about $22".

Again, I could be wrong abt the CID credit part, but if I'm correct, then u can certainly get an even better deal.

This is what i've got.

For $25.82 (all inclusive),
250 daytime
unlimited wn (8pm) & we
unlimited R2R
1000 LD
6 mnths unlimited local
CID
VM

They told me CID was free and my bill would be 25(Plan)+6.95(SAF)+.50(911)+Taxes and then minus 15(credit) off the total so it ends up about $22. Right now I would have to rely on random LD calls to use up my 100mins and unlimited R2R would have been nice but thats just icing for me. Evenings starting at 6 was more important to me then those 2 factors. You got a pretty sweet deal yourself, better then mine if you use up your LD minutes and have lots of friends on a Rogers plans. In the end the best plan is the one that best suits the individuals needs. Cell Plans are like your taste in women... to each his own and we both got good taste

[HowEver]

They cannot give out free caller ID. They can only 1st charge you $5 for CID, then give you back a $5 credit. At least that's what the rep told me and what my bill said. So,


The first lesson of the retentions thread is: one rep is not god. Even successive reps are not gods. You must call back until you find the one true god.

[lktate]

In the end the best plan is the one that best suits the individuals needs. Cell Plans are like your taste in women... to each his own and we both got good taste

Yeah, true. I use lots of LD minutes, since my gf studies @ waterloo while I live in Toronto. We both use Rogers as well, so my plan is a real awesome plan for me.

Again, I'm still not too sure about your free CID part. Since a few of my fds also told me that they were first charged for the CID, then they were given a $5 credit.

I called a few times until I finally got this deal. For some reason each rep tells me different things about my $5 options and the $5 credits, as they tend to forget how features like CID would cost $5 extra. I really hope that your plan only gonna charge you $22, it would be an awesome plan for you.

[lktate]

The first lesson of the retentions thread is: one rep is not god. Even successive reps are not gods. You must call back until you find the one true god.

Reps are nothing, your bill is everything. After all those calls I've made, that's the conclusion I've. I don't care what the reps said anymore, as long as the bill is correct.

[crimsondr]

is it possible to get any good plans by calling rogeres if you're a new customer? or can u only get what they advertise?

[ItemFinder]

is it possible to get any good plans by calling rogeres if you're a new customer? or can u only get what they advertise?
I'd like to know too. I need a new line for a friend.

[Tsuioku]

1000 LD Minutes!! Diam... When did they give you this plan? and how long did they require you to sign a contract for?
If I had this offer, I'd take it in a heartbeat too... I'm also doing LD w/ my gf and LD cards get troublesome... ><

They cannot give out free caller ID. They can only 1st charge you $5 for CID, then give you back a $5 credit. At least that's what the rep told me and what my bill said. So,

25 + 5 - 15 +6.95 + saf + tax = 25.82
besides,
10 + 6.95 + saf + tax = 20.07, so i don't understand how did u end up w/ "about $22".

Again, I could be wrong abt the CID credit part, but if I'm correct, then u can certainly get an even better deal.

This is what i've got.

For $25.82 (all inclusive),
250 daytime
unlimited wn (8pm) & we
unlimited R2R
1000 LD
6 mnths unlimited local
CID
VM

[lktate]

1000 LD Minutes!! Diam... When did they give you this plan? and how long did they require you to sign a contract for?
If I had this offer, I'd take it in a heartbeat too... I'm also doing LD w/ my gf and LD cards get troublesome... ><

A 3-year renewal is required, that's the only downside.
I'm okay w/ that though, since this plan fits me reli well.

[Tsuioku]

A 3-year renewal is required, that's the only downside.
I'm okay w/ that though, since this plan fits me reli well.

For one thousand LD minutes... I'll take the 3yr contract...
When did you get this offer? If anyone plans on leaving Rogers and a Rep offers you this retention plan.. Give me a shout and I'll take over.. No thinking required... No more evil LD Card companies...

[weedb0y]

I got 100 LD, I wonder if I call back to get more?

or I think I might be risking my 700 day plan for $50.

[2confused]

We have 3 phones and I am lost on all the plans and charges. Could anyone look this over to see if this is the right plan for us. Our biggest problem seems to be weekday minutes which is unavoidable at this time. We also have a problem with being able to wave to our neighbours but not call them locally from the cell phones. The home phone isn't long distance though. If my husband and I stand outside and call each other on our cell phones it is local. If he walks about 200 feet up the street it is long distance.
We have 22 months left on a 36 month contract. We have also replaced two phones in this time, being charged for the new phones and a $35 fee each time for their trouble.
We have blocked text messaging from my daughters phone even though they now have a plan for "unlimited text messaging" for $5/month. Her idea of unlimited was quite different than Rogers. The essential value pkg on phone #1 is a necessary charge (apparantly) to get voice mail which we need.TIA.

Phone 1
couples & fam. plan $30.00
911 .50
system access fee 6.95
essential value pkg 12.00
total usage charges 1.80
gst & pst 7.69
-----
total new charges 58.94



Between us calling 145min cost 0
150 shared w/day mins 8min 0
100 shared bonus w/day mins 12min 0
eve/wkend 134min 0
weekday 6min $1.80
voice subtotal 305min 1.80

------------------------------------------------------
phone 2

couples & fam $20.00
call display 5.00
911 .50
system access fee 6.95
total usage charges 6.10
gst and pst 5.78

-----
total new charges 44.33

between us calling 169min $0
150 shared weekday mins 4min $0
100 shared bonus weekday mins 7min 0
eve/wkend 123min 0
weekday 16min $4.80
long distance 1.00
voice subtotal 319min 5.80

sent text messages 2 .30
----------------------------------------------------
phone 3

couples & fam $20.00
call display 5.00
between us calling 5.00
911 .50
system access fee 6.95
total usage charges 47.35
between us discount - 5.00
gst & pst 11.97
------
total new charges 91.77

between us calling 71min 0
150 shared weekday mins 138 0
100 shared bonus weekday mins 81 0
eve/wkend 2303 0
weekday 142 42.60
long distance $4.75
voice subtotal 2735 47.35
------------------------------------------------------------
Total bill including taxes $195.04

[mech9t5]

i would say you should get off the family plans and go for one of these retention plans. many people have gotten decent retention plans after only 6 months into a 3 year contract.

it looks like you aren't a high usage customer (though they are charging you like you are) none of your phones usage are beyond 200 weekday minutes and you don't use much weekend minutes. the reason you are charged so much is because you are on shared minutes. family plans are scams. always go for seperate phone plans and add free Rogers 2 Rogers instead.

go for a retention plan that includes something like this:

200anytime minutes
unlimited evenings and weekends @6pm (or 8pm)
100LD minutes
1000 R2R minutes
CID
VM

you should be able to get the above plan for $25-$30 VERY EASILY. Some people are able to get the above plan and more for $20. If you've been paying $200 a month for 14 months, I'll bet they would be willing to give the above plan to you for $20.

$20 + SAF + 911 + tax = 31.57 * 3 phones = 94.71
$25 + SAF + 911 + tax = 37.32 * 3 phones = 111.96
$30 + SAF + 911 + tax = 43.07 * 3 phones = 129.21

the procedure to get this plan is outlined in this thread. the phone nmber to call the special rogers line is in this thread.

just tell them you want to cancel because it costs too much ($200 a month!) and you realize breaking the contract you will have to pay $200 penalty. But, if your bill is $200 a month already the penalty is nothing. They will offer you something to stay with rogers. If you don't like what they are offering, don't accept... just say you will think about it and call back. Keep calling them until you are satisfied with what they are offering.

[HowEver]

We have 3 phones and I am lost on all the plans and charges.

Yes, you are spending way too much.

It might be hard to negotiate a retentions deal with 22 months left but you really should try for it. They will hook you back for a 3 year contract for 3 phones, but you'll save at least $400-$500 if you stay with reduced bills.

Follow the advice of this thread, make certain first that you are calling the right number for retentions, and then simply ask for the plan that looks like the one just mentioned. Then make sure it applies to all of the phones. You can worry about blocking text messaging after (or, better still, work it out with your daughter?). The first thing is you shouldn't have to pay $195 per month for minimal usage phones.

Also consider that you may qualify for corporate deals depending on where you work, anywhere from McDonald's to hospitals have different deals, and if qualified you can switch to these plans *any* time.

One more thing: where are you located?

[OCTANE]

I finally signed to a retention plan but I'm ticked that the service rep (after reading on my account what the previous guy wrote) insisted that I can't get R2R unless I buy a really expensive plan. He claims that since the beginning of February they no longer offer R2R on $20 - $25 type plans.

This is what I got:
250mins weekday mins
unlimited we/evenings (starting at 6pm)
CID
basic vm
call waiting, forwarding, etc.
100 canadian long distance
1024kb of data transfer

Plan + add ons + SAF + 911 + taxes = $40.xx

HUP = v635i @ 149$ ($35 waived) based on 2 year subscription (service rep told me they don't offer a reduced price on the v635 for signing 3 years, so this is what he gave me). I also got a free bt headset

Can anyone confirm or deny that Rogers will no longer offer R2R on this type of plan??!?!? Iktate wrote on Feb 4th that he got R2R on a similar plan here:
http://www.redflagdeals.com/forums/showpost.php?p=2792545&postcount=3619

All I want added is R2R and I'll be happy :mad:

[HowEver]

I finally signed to a retention plan but I'm ticked that the service rep (after reading on my account what the previous guy wrote) insisted that I can't get R2R unless I buy a really expensive plan. He claims that since the beginning of February they no longer offer R2R on $20 - $25 type plans.



Are you saying you directed the Rogers rep. to this thread and asked him to read it?

[OCTANE]

Are you saying you directed the Rogers rep. to this thread and asked him to read it?

no no!!
I asked the rep how I could get R2R on the plan we were discussing. I said that I knew people who had something similar and their plan included R2R. The rep replied that this is no longer offer except on more expensive plans. I asked when that happened since I knew people with cheap plans that had R3R - his reply was that this came into effect at the beginning of February. I couldn't really call his bluff, so I accepted this answer and signed.

I don't know if Iktate got the R2R before or after the start of Feb (his post was made on Feb 4th and he did say he had to call several times - maybe he was offered this before Feb and only agreed after the start of feb? or maybe he agreed before feb and posted the deal on Feb 4th??)

I'm just hoping someone here could confirm they were able to get R2R from a service rep on their plan after Feb 1st.

[HowEver]

Cool.

Just call back and ask again. Learn the 'secret' of this thread.

[setell]

Does anybody know what to do since Rogers screwed up on my phone bill. I was suppose to get a extra $5 credit for one year but I didn't see it on my bill. I called Rogers yesterday and the CSR that took my call told me that I had to wait for the original CSR that gave me the offer back in Jan to call me back after he sends the original CSR a email to let him know he's made a mistake. Does anybody know what else I can do while I am waiting for my call. thanks.

[OCTANE]

Cool.

Just call back and ask again. Learn the 'secret' of this thread.

I'm assuming this won't work for 2 reasons:

a) I've already agreed, so I don't have much leverage.

b) they keep a record of my conversations with each rep (2nd guy I called said he was reading the details of the conversation left by the previous rep - therefore he was able to keep the story straight about not offering R2R anymore).

I need some ammo if I'm going to make another attempt at getting R2R. no?

[kevin_]

200mins
1000 r2r calling
unlimited evenings and weekends 6pm
plus the other usual stuff that's mentioned in this thread like caller id, etc.
$30 after taxes and everything


quoted me yesterday when i called, so r2r calling is still being offered

[crimsondr]

so many good retention plans, but nothing for new activations?

[pepehoju]

I just switched to pay-as-you-go about a month ago. Prior to that I had been on a contract for 3+ years with rogers.

called and was very nice.

was offered:
100 daytime
1000 evenings and weekends
for 25$
no voicemail, no anything else. >:(

I guess I'll try again in a little while. Any advice?

[kiasu]

billing from Rogers really sux....

let's say I get free 1 month free for the services...but then they will charge you first and credit back the next month...i am like wtf? this doesn't make sense at all... dont tell me Rogers such a big company...their system must work this way...da's just a BS...

and i notice many CSR or CS r kind of annoying when u ask more question BUT if you are ordering something..they will be like a DOG..yes here yes there....get a life..

[realchinshady]

for the people who are getting free voicemail...is it enhanced or basic voicemail? and has anyone been able to get one of the value packs for free?

[molexir]

If anyone has the $45/1500 min Rogers plan that was offered last year and wants to get rid of it don't downgrade/change/cancel.

I'll take this plan over - contact me via PM/email molexir@gmail.com thanks.

[OCTANE]

I finally signed to a retention plan but I'm ticked that the service rep (after reading on my account what the previous guy wrote) insisted that I can't get R2R unless I buy a really expensive plan. He claims that since the beginning of February they no longer offer R2R on $20 - $25 type plans.

This is what I got:
250mins weekday mins
unlimited we/evenings (starting at 6pm)
CID
basic vm
call waiting, forwarding, etc.
100 canadian long distance
1024kb of data transfer

Plan + add ons + SAF + 911 + taxes = $40.xx

HUP = v635i @ 149$ ($35 waived) based on 2 year subscription (service rep told me they don't offer a reduced price on the v635 for signing 3 years, so this is what he gave me). I also got a free bt headset

Can anyone confirm or deny that Rogers will no longer offer R2R on this type of plan??!?!? Iktate wrote on Feb 4th that he got R2R on a similar plan here:
http://www.redflagdeals.com/forums/showpost.php?p=2792545&postcount=3619

All I want added is R2R and I'll be happy :mad:

I called back and finally got the R2R, but I had to give up 25 daytime mins. Thanks to kevin_ and loasta for confirming R2R is still offered!

[QtBeBe_Angel]

We have 3 phones and I am lost on all the plans and charges. Could anyone look this over to see if this is the right plan for us. Our biggest problem seems to be weekday minutes which is unavoidable at this time. We also have a problem with being able to wave to our neighbours but not call them locally from the cell phones. The home phone isn't long distance though. If my husband and I stand outside and call each other on our cell phones it is local. If he walks about 200 feet up the street it is long distance.
We have 22 months left on a 36 month contract. We have also replaced two phones in this time, being charged for the new phones and a $35 fee each time for their trouble.
We have blocked text messaging from my daughters phone even though they now have a plan for "unlimited text messaging" for $5/month. Her idea of unlimited was quite different than Rogers. The essential value pkg on phone #1 is a necessary charge (apparantly) to get voice mail which we need.TIA.

Phone 1
couples & fam. plan $30.00
911 .50
system access fee 6.95
essential value pkg 12.00
total usage charges 1.80
gst & pst 7.69
-----
total new charges 58.94



Between us calling 145min cost 0
150 shared w/day mins 8min 0
100 shared bonus w/day mins 12min 0
eve/wkend 134min 0
weekday 6min $1.80
voice subtotal 305min 1.80

------------------------------------------------------
phone 2

couples & fam $20.00
call display 5.00
911 .50
system access fee 6.95
total usage charges 6.10
gst and pst 5.78

-----
total new charges 44.33

between us calling 169min $0
150 shared weekday mins 4min $0
100 shared bonus weekday mins 7min 0
eve/wkend 123min 0
weekday 16min $4.80
long distance 1.00
voice subtotal 319min 5.80

sent text messages 2 .30
----------------------------------------------------
phone 3

couples & fam $20.00
call display 5.00
between us calling 5.00
911 .50
system access fee 6.95
total usage charges 47.35
between us discount - 5.00
gst & pst 11.97
------
total new charges 91.77

between us calling 71min 0
150 shared weekday mins 138 0
100 shared bonus weekday mins 81 0
eve/wkend 2303 0
weekday 142 42.60
long distance $4.75
voice subtotal 2735 47.35
------------------------------------------------------------
Total bill including taxes $195.04

wut do u mean by $5 unlimited txt msging? The customer rep offered u unlimited txt msging for $5 a month? Btw where r u located?

[Pavel]

Just a suggestion to those posting price plans.

If in your profile it doesn't indicate where you're from, please post it along with any other details. Each province has their own price plans so they can vary. Even some corporate plans can vary between provinces, so please do everyone a favor and take an extra 5 seconds to indicate where you're from or add it to your profile.

Thanks.

[irish80ca]

So I got the Rogers retention plan on my two phones. Rogers gave me phone upgrades and sent them out to me.

They also sent me out SIM cards for both phones. My wife asks me a good question.

Since we put the existing SIM cards in our new phones is it possible to have TWO cell phones under the same number?

For example, I keep my ORIGINAL SIM card in my phone and my wife puts MY new SIM card in here phone. That way if the phone rings either one of us can answer it, even if she's at the mall and I'm at work for example.

This way I can get ride of one of my phones or pass the deal along to my brother since he wants to get an account with Rogers and probable can't beat the retention plan when signing up.

[kooley]

So I got the Rogers retention plan on my two phones. Rogers gave me phone upgrades and sent them out to me.

They also sent me out SIM cards for both phones. My wife asks me a good question.

Since we put the existing SIM cards in our new phones is it possible to have TWO cell phones under the same number?

For example, I keep my ORIGINAL SIM card in my phone and my wife puts MY new SIM card in here phone. That way if the phone rings either one of us can answer it, even if she's at the mall and I'm at work for example.

This way I can get ride of one of my phones or pass the deal along to my brother since he wants to get an account with Rogers and probable can't beat the retention plan when signing up.


no, your new card is empty not programmed with your #

[irish80ca]

no, your new card is empty not programmed with your #

:( Well doesn't that suck! Why would they send me another SIM card if they knew I already had one? What's the point of sending a non-programmed card?

[crimsondr]

i think all rogers phones come with a new sim card prepackaged.

[HowEver]

:( Well doesn't that suck! Why would they send me another SIM card if they knew I already had one? What's the point of sending a non-programmed card?

So you can sell it on RFD of course.

[xaveryptak]

billing from Rogers really sux....


Tell me about it... I haven't had one correct bill since Nov 04. At the end of Oct 04 I've switched to minimum retention plan (100 min/$14 or something like that) and was charged for the plan and seperately for every minute of used air time. Then I jumped on 1 yr free/700 min plan with free VM and $45 plan plus $5 CD credits. Every single month they would miss $5 credit. I called every few months and demanded the corrections and CSRs would credit back my $5 bucks, supposedly fix the billing and promise to monitor my account for accuracy. The following month they would miss my credit again. Finally, this January, for the first time in 12 months they credited the whole $45 in one chunk and $4 for CID (should be $5) and then forgot to charge me for network and 911). I was going to persue a different plan since my 1 yr free should be over by now but I'll wait for the next month's bill to see what happens. Maybe I'll get another "free" year.

[Kwirky]

Advice for anyone in BC:
Get Rogers to match this plan offered by Bell through BCAA: Link (http://www.bcaa.com/wps/portal/!ut/p/.cmd/cs/.ce/7_0_A/.s/7_0_S1/_s.7_0_A/7_0_S1?NewPageAptrixContext=http://www.bcaa.com/ilwwcm/connect/BCAA/Home/Membership/Member+Savings/Bell+Mobility)
I kindly suggested that I might leave Rogers to switch to this plan, and I got:

250 daytime mins
100 mins LD
Unlimited E&W from 6pm
Caller ID
No VM or R2R, YMMV
$25/mo + SAF + 911

[cawchy]

Advice for anyone in BC:
Get Rogers to match this plan offered by Bell through BCAA: Link (http://www.bcaa.com/wps/portal/!ut/p/.cmd/cs/.ce/7_0_A/.s/7_0_S1/_s.7_0_A/7_0_S1?NewPageAptrixContext=http://www.bcaa.com/ilwwcm/connect/BCAA/Home/Membership/Member+Savings/Bell+Mobility)
I kindly suggested that I might leave Rogers to switch to this plan, and I got:

250 daytime mins
100 mins LD
Unlimited E&W from 6pm
Caller ID
No VM or R2R, YMMV
$25/mo + SAF + 911


That is the megatime25 plan in manitoba...

[dealcatcher]

Just a suggestion to those posting price plans.

If in your profile it doesn't indicate where you're from, please post it along with any other details. Each province has their own price plans so they can vary. Even some corporate plans can vary between provinces, so please do everyone a favor and take an extra 5 seconds to indicate where you're from or add it to your profile.

Thanks.


my contract is going to end within 6 months, will rogers able to offer me Free Razr if I extend my contract? any idea?

[Kwirky]

my contract is going to end within 6 months, will rogers able to offer me Free Razr if I extend my contract? any idea?

Rogers has not, and is unlikely to, offer the Razr for free (at least not anytime soon). If you want to grab the Razr for $100-$150, give them a call and see what they can do for you - HUP increments differ between users, so there's no way anybody but Rogers would be able to tell you if you're eligible.

[fuhreal]

Uptown wireless, a rogers dealer in toronto were selling the razr on a new contract as a $0.00 phone. The locations i know of. Fairview Mall, Cummer and Young, Leslie north of Highway 7 north of 7 west side of leslie, Highway 7 and Woodbine just west of woodbine on the north side.

But that was before christmas....... dunno about now

[ashhabib]

Manitoba MegaTIME

Act NOW! Only Until Feb 12th!!

$20
250 Daytime Minutes
Unlimited Eve/Wknds (6PM)
1000 R2R Minutes

6 Months Unlimited Local Calling
3 Months Unlimited Messaging
3 Free Ringtunes for 3 Months
FREE ACTIVATION FEE!!

Go to The Source By Circuit City In Polo Park Mall, and If you get a phone you will get a Cuisinart Two-To-Go Coffeemaker as a bonus; Get a ROKR or Sony W600 and get a set Of Flat Panel Speakers w/ sub as a bonus; Get or more phones and get your choice of a portable DVD Player (7") or a Home Theater System For Free!!

SWEET DEAL, BUT SOME OF THE PLAN PROMOS END ON FEB 12!!

The bonuses continue till Feb 28 @ The Source Polo Park

[bubble.tea]

......I've switched to minimum retention plan (100 min/$14 or something like that) ...... Then I jumped on 1 yr free/700 min plan with free VM and $45 plan plus $5 CD credits. ......

Geez., how do you go from a 100daytime user to a 700daytime user?

How much was your overage on the baby plan???

I've been with Rogers since +mar '04, and my bills are always good, with the occasional hiccup.

[xaveryptak]

Geez., how do you go from a 100daytime user to a 700daytime user?
That's easy when you have wife and five kids to talk to!
How much was your overage on the baby plan???


I was on 100 min for only one or two months when I lost my job and kept it within the limit apart from the long distance.

[bubble.tea]

That's easy when you have wife and five kids to talk to!

I was on 100 min for only one or two months when I lost my job and kept it within the limit apart from the long distance.

ahhhhh makes sense-I was gonna say., how do you get a wife and five kids in such a short period.

[WorldIRC]

If you call and complain about their SMS rates and how their competition, including their very own Fido has better rates...see what they'll do for you :)

[quitowen]

Which phone # should i call to??
And how much is the raza now?! ^^

[QtBeBe_Angel]

Does anyone have any idea to get the Customer Rep. to give you a discounted txt msg plan?

[Mad.Whack]

Does anyone have any idea to get the Customer Rep. to give you a discounted txt msg plan?

If you are already getting "Monthly Plan credit" oh your account for another service, such as voicemail, you could always take off voicemail and add a 5$ text messaging plan.

Now if you want to get free:
- caller id
- voicemail
- early weekends/nights
- 100minutes long distance
- rogers to rogers
AND free 75+ text messaging.... Well you're being a greedy POS. :)

[QtBeBe_Angel]

If you are already getting "Monthly Plan credit" oh your account for another service, such as voicemail, you could always take off voicemail and add a 5$ text messaging plan.

Now if you want to get free:
- caller id
- voicemail
- early weekends/nights
- 100minutes long distance
- rogers to rogers
AND free 75+ text messaging.... Well you're being a greedy POS. :)

I think u misunderstood wut i meant~ I wanted a discounted txt msg plan. As in getting unlimited for $10 or 200+ for $5.. that kind of thing..

[Mad.Whack]

I think u misunderstood wut i meant~ I wanted a discounted txt msg plan. As in getting unlimited for $10 or 200+ for $5.. that kind of thing..

Now that you mention it, unlimited text DOES exist for 10$, I had it last month but decided it wasn't worth it. Keep in mind it is a retention offer so not everyone can get it.

[WorldIRC]

There are $10 / 1000 and $10 / unlimited plans. Retention only (call the number in the first thread in this post - Relations). Be honest with them. Tell them you would like to start using SMS more but you're looking at the competition and Bell is $10 / unlimited, and Fido, whom Rogers owns, is $10/1000...See if they'll give it to you.

[Pr0metheus]

Sorry that this is OT, but a few days ago somebody posted an offer for a plan that offered the corporate plan with something like:
250 daytime mins
caller id
unlimited evening and weekends after 6
2 or 3 year plan

$23/month.

I tried searching the forums for the topic, but cannot find it in any forums. It had a couple of pages at least of posts. Please help!!! Thanks. (next time I'll subscribe to the thread).

[flatsoled604]

my friends mom argued to rogers and she got 3 x sony ericsson t610 for free

[cor]

Sorry that this is OT, but a few days ago somebody posted an offer for a plan that offered the corporate plan with something like:
250 daytime mins
caller id
unlimited evening and weekends after 6
2 or 3 year plan

$23/month.

I tried searching the forums for the topic, but cannot find it in any forums. It had a couple of pages at least of posts. Please help!!! Thanks. (next time I'll subscribe to the thread).

I think you might be talking about the Rogers Health Care workers plan. If that's the one you are looking for it's here:

http://www.redflagdeals.com/forums/showthread.php?t=224282&highlight=rogers+health

Cor

[crimsondr]

How do you get them to give you a retention plan when you are currently in a contract?

[Pr0metheus]

I think you might be talking about the Rogers Health Care workers plan. If that's the one you are looking for it's here:

http://www.redflagdeals.com/forums/showthread.php?t=224282&highlight=rogers+health

Cor
That is not the same thread I was talking about, but it could help. Thanks.

[Kal-el]

I think you were talking about my thread
250 daytime + extra 25 for preauthorizing monthly payments on my credit card (I dont think they offer this credit card deal anymore)
unltd eve after 6 and free weekends
6 months unltd local calling
voicemail/caller ID/3way/call waiting
100 free Canada long distance/month
waived $35 activation fee
waived Mailing fee
Razr & BlueTooth for extra $100
3yr term
and monthly $15 credit
so after taxes and all extra saf and 911 service charges its comes to about $22
Just gotta call Customer Relations and let them know your serious about leaving for another company plus have information on the other companys plans that you can throw at them and make them match. I told them about bells bcca deal they have and made them match it. I called a few times and actually gotta way better plan then the one bell was offering, the only thing that Im missing (but dont really need) is some R2R minutes. Just call and be persistant if you dont get what you want from one CS call again till you do.

[OCTANE]

When I signed my retention plan a couple days ago, I purchased (HUP) V635i and was told by the rep he would include a BT headset. I also signed for a 2nd phone for my girlfriend - a pink razr. Again the rep agreed to include a bluetooth headset for that phone as well.

Today both phones arrived, but no headsets. I called rogers and the rep said "oh, we don't normally include headsets & we never offer headsets for new phone activiations (i.e. g/f's new line). Rep claimed there was no documentation from the previous service rep about bt headsets. I then spoke to a manager who said she would contact the previous CS rep via email to confirm/deny the BT headset offer - this apparently could take up to 2-3 business days to get a response. She will then contact me back.

....why do I get the feeling I'm being jerked around?! :mad: :mad:

Anyone else have this type of problem????

[newfbc]

my friends mom argued to rogers and she got 3 x sony ericsson t610 for free

my sisters brothers mothers aunt argued and got 7 different colour razr's for free! One for each day of the week!

Ron.

[bubble.tea]

7 RAZRS

WHAAAAAAAAAAAAAAAAAAAAt?????

I sincerely don't believe that.

Unless you were spending hundreds upon hundreds of dollars on your accounts for years and years., I highly doubt you got 7 razrs. 1/line I can accept easily...but 7!!!????? c'mon!

[hackex]

7 RAZRS

WHAAAAAAAAAAAAAAAAAAAAt?????

I sincerely don't believe that.

Unless you were spending hundreds upon hundreds of dollars on your accounts for years and years., I highly doubt you got 7 razrs. 1/line I can accept easily...but 7!!!????? c'mon!


lol, i think he/she was only joking bout that.............razr doesn't even come in 7 colours as far as i know (only seen silver/black/pink this far).

prolly just exaggerating cause someone got 3 sony phones.....

[bubble.tea]

t610....BIG WHOOOPIE!

[calculoso]

lol, i think he/she was only joking bout that.......

You think? lol

"sisters brothers mothers aunt"... isn't that the same as my mother's aunt?

It was a play on the "friend's mom" part

[flatsoled604]

so how can i argue and get a free phone ;example razor?

my dads been a member for 9 years and now hes got 2 more years on his contract

[WorldIRC]

^Nothing..

It'll cost you $200 to cancel early and cost them nothing to refuse a free phone for you ;) Win win for Robbers

[bren123]

Can I change it to this plan even if I've signed a 3-year contract with Rogers???

[Geese_Howard]

my sisters brothers mothers aunt argued and got 7 different colour razr's for free! One for each day of the week!

Ron.

SICKKK!! but i got 365 C333, WHO DOESNT WANT A DISPOSABLE CELL PHONE!

[crimsondr]

for all those of you already on contract, what do you tell retention so that they will offer you something better? because it seems that they don't have to offer you anything since you're already stuck with them while you're on contract...

[crimsondr]

does anyone know when the free 6 months unlimited calling offer is valid till? my fido contract doesn't expire till March 8 and I was going to wait until then to join rogers. but if it expires before then i will join now... thanks!

[mk316]

for all those of you already on contract, what do you tell retention so that they will offer you something better? because it seems that they don't have to offer you anything since you're already stuck with them while you're on contract...
Ok there are 3 ways to negotiate.

#1 you can tell them that you will quit unless you get a better deal and see what they will offer you. Hard to do for someone with a contract that has a long time till it ends.

#2 Tell them of another offer from Telus and ask for them to match it. I did this when telus had the 'Super Talk 30' 300 min, even and weekend and telus to telus and then Rogers matched it.

#3 Least effective but it still will work. Tell them my friend got a plan with 250 minutes or something like that but don't be tooo specific about the actual plan. You may be able to get an offer this way.

Last point don't be greedy as they may get annoyed with you and then blacklist you so don't just keep calling for free stuff like voice mail, txt msging etc.... they give you call display for sure so don't worry about that feature.

Most likely you may end up having to extend your contract for new phones or to get these new plans in some cases.

Good luck :)

[kiasu]

Called few times in past 2 months and I think I am blacklisted..cause whenever I called CSR and inquiry about R2R or any best deal...they tones will change and unpolitely...and giving me bunch of BS...and trying to lecturer me.....whatever...Rogers sux..if there's another GSM provider....I am sure switching over...bloody Rogers... :mad:

[Mad.Whack]

Called few times in past 2 months and I think I am blacklisted..cause whenever I called CSR and inquiry about R2R or any best deal...they tones will change and unpolitely...and giving me bunch of BS...and trying to lecturer me.....whatever...Rogers sux..if there's another GSM provider....I am sure switching over...bloody Rogers... :mad:

Hahahhahaha..... No pitty.

Good luck finding another Canadian GSM provider.....

[CJ TXB]

Hahahhahaha..... No pitty.

Good luck finding another Canadian GSM provider.....


You're ignorant.

The CSR's can be complete jerks at rogers.

[calculoso]

You're ignorant.

The CSR's can be complete jerks at rogers.

Sure.. as can the customers.

I've dealt with 3 CSR's at Rogers. 2 were awesome and one was just a grumpy guy.

Some of it depends on the customer's attitude. If it's one of "you owe me", you probably won't get a good reception.

[jtcb]

I currently has the $20 250min/month, unlimited weekend/night at 8pm, and call display. What are the chances for me to get unlimited R2R?

[carabunny]

for all those of you already on contract, what do you tell retention so that they will offer you something better? because it seems that they don't have to offer you anything since you're already stuck with them while you're on contract...
i called in for a hardware upgrade - 1.5 yrs in, (i had to sign another contract) so i started neogotiating in that phonecall... not to retentions but just saying oh my friend got this and if i sign another 2 years i want this

[HowEver]

Be that as it may (or may not be) did you call Customer Relations (which differs from Customer Service Representatives) and is, as they say, related to the whole point of this thread?

You're ignorant.

The CSR's can be complete jerks at rogers.

[Mad.Whack]

You're ignorant.

The CSR's can be complete jerks at rogers.

I'm ignorant because I have no pity for someone who gets blacklisted? Ok buddy...

If a conversation isn't going well with a CR agent, you politely say "thank you and have a nice day" and call back at a later date. You don't start demanding and being a **** disturber. Nuff said.

Essentially if you are dumb enough to get black listed, you probably deserve it....

[Tsukagi]

i'm about 1.5 yrs into my 2 yr contract myself...currently i've got the free R2R for being a student, and i was switching over from fido(this is before they were together)..i got a crappy $20 plan, but b/c of R2R i still can rank up 3000 min. the phones at rogers don't interest me at all ...and i think they'll take me off R2R (or adjust) if i change my plan..so, i'm gonna just sit and wait till my contract just about ends...then new phone new plan. hopefully i'll get some low end hardware as well. (eg: dvd player, mp3, etc.).
Best time to get a plan is during x-mas...that's when all providers throw as much promo's at u as they can (it's their best selling time)...u can use those promo's to get u the extra stuff.

[jay_bionic]

Called few times in past 2 months and I think I am blacklisted..cause whenever I called CSR and inquiry about R2R or any best deal...they tones will change and unpolitely...and giving me bunch of BS...and trying to lecturer me.....whatever...Rogers sux..if there's another GSM provider....I am sure switching over...bloody Rogers... :mad:
So is blacklisted, the same thing as being redflagged.

[jtcb]

Can someone in the Vancouver area please help me out..

I currently have the following plan:

$20/month, 250mins, unlimited weeknight @8pm/weekend, CID credit, 3yr contract renewed last July.

I always want VM but the CSR can't give it to me for free. I called today and told the CSR that I know someone with the same plan get free VM for term. Then the CSR ask me the # of the person with the same plan as I am to verify the truth. If it is true, he agrees to try to give it to me.

Now, can anyone who has the same plan as I am get free VM, please pm me and maybe help me out.

[tjuzer]

Quit trying. You already say they blacklist you months back

[jtcb]

No.. I will keep trying. This CSR sounds reasonable and might give it to me. He asks me to provide proof and will decide from there. All other CSRs that I talked to b4 just said no period. So I feel I might have a chance to get free VM.

So can anyone help? You won't get in trouble or anything.. What they have given you is already a contract and they can't just take it back. Please help if you can.

[bubble.tea]

Quit trying. You already say they blacklist you months back

pwned., get a hint., quit while at least you still have an account., I can see them cancelling your account outright if you keep pressing what little luck you have left.

Dude., you've been around for 3+ years? How come your tactics are so juvenile? mmmm unless you joined at 12? sorry man., don't mean to diss..but really? How do you explain SOOOOOOOOOO MANY (i.e. +thousand) of posts in here of people claiming they got this and that., and here you are seemingly a seasoned RFD bargain hunter., incapable to do some basic maneuvres?

[doobievibes]

pwned., get a hint., quit while at least you still have an account., I can see them cancelling your account outright if you keep pressing what little luck you have left.

You think they would actually cancel your account. Hmmm...it would be a good way to get out of a contract without early cancellation fee (assuming they're not going to charge you, since they initiated the cancellation).

[jtcb]

pwned., get a hint., quit while at least you still have an account., I can see them cancelling your account outright if you keep pressing what little luck you have left.

Dude., you've been around for 3+ years? How come your tactics are so juvenile? mmmm unless you joined at 12? sorry man., don't mean to diss..but really? How do you explain SOOOOOOOOOO MANY (i.e. +thousand) of posts in here of people claiming they got this and that., and here you are seemingly a seasoned RFD bargain hunter., incapable to do some basic maneuvres?

You are talking to me???

[Ch28]

I'm ignorant because I have no pity for someone who gets blacklisted? Ok buddy...

If a conversation isn't going well with a CR agent, you politely say "thank you and have a nice day" and call back at a later date. You don't start demanding and being a **** disturber. Nuff said.

Essentially if you are dumb enough to get black listed, you probably deserve it....

He's right. I know if I was working the phones and some guy started being all rude and demanding things from me...I'd just be just as rude and refuse to give him any offers he was eligible for.

[kiasu]

Hahaha...I never be rude when call up? U think 'Hey jerk..give me FREE xxxx.....else I will ...XXXXX....' LOL

Anyway, that's fine even they dont offer me what I want..I will just call up every 12 to 18 months to request HUP...and by the way..their phone sux too..all programmed with bunch of crapp Rogers sw in each phone....only get it for FREE else I wont pay any single cent for them..

All the bundle offer such as 15% off are just BS or POS...see what Rogers does now..each service plan will increase $2 to $3 now..for cable, wireless, or whatever shxt...which make no different..

[ItemFinder]

If you want to make a quick buck, I'll take your HUP and add $50 for you. Basically, you buy the phone I want at the HUP price and I'll add $50 on top of what you pay.

[fantom]

just got this deal (by simply calling in and ASKING for a deal similar to this):

2 phones sharing the following:

500 minutes ($50 for the original phone, $20 for the 2nd phone)
unlimited evenings/weekends 6pm-8am
$5 credit on both phones (towards my $9 messaging pack that includes CID, VM and TXT MSGing and towards a CID on that 2nd phone -> JUST ASK FOR IT, it's available)
system access fee ($6.95) and 911 calling ($0.50) included in the price

total = $70 (+ tax)

damn!

that just cuts my bill by at least 25-30% (I used to pay around $100+ for both phones, my last bill came up to $140)


P.S. - They do offer Unlimited incoming local calls and Rogers 2 Rogers calling UNTIL Feb 28th... so act quick! And just ask for them... if a service rep tells you they don't have those anymore, they're full of sh1t.

[Kal-el]

They cannot give out free caller ID. They can only 1st charge you $5 for CID, then give you back a $5 credit. At least that's what the rep told me and what my bill said. So,

25 + 5 - 15 +6.95 + saf + tax = 25.82
besides,
10 + 6.95 + saf + tax = 20.07, so i don't understand how did u end up w/ "about $22".

Again, I could be wrong abt the CID credit part, but if I'm correct, then u can certainly get an even better deal.

This is what i've got.

For $25.82 (all inclusive),
250 daytime
unlimited wn (8pm) & we
unlimited R2R
1000 LD
6 mnths unlimited local
CID
VM

I just got my first bill since my phone plan upgrade (kick ass rentention plan) and your right they charge me $5 for CID but then credited me back $5 for it however they do subract my monthly credits before taxing me so the grand total after all taxes and hidden fees was only $19.89. Im very happy with that :)

[bubble.tea]

Hahaha...I never be rude when call up? U think 'Hey jerk..give me FREE xxxx.....else I will ...XXXXX....' LOL............

Jeez., some nerve. grow up! :evil:

[doobievibes]

I just got my first bill since my phone plan upgrade (kick ass rentention plan) and your right they charge me $5 for CID but then credited me back $5 for it however they do subract my monthly credits before taxing me so the grand total after all taxes and hidden fees was only $19.89. Im very happy with that :)
Do they do the same with VM(do they charge you and credit back), or is it part of the $25 plan? Actually I'm curious about other features too - 1000LD and unlimited R2R - is it charged and then credited back?

[Ch28]

Just called and the guy kept on saying "Oh we don't have Rogers2Rogers anymore and it was only offered from October to November and than it got taken out"

Blah blah blah. I just hung up and I'll be calling again.

[HamsterGirl35]

I really hope they still offer R2R.... I really want that plus the 250 min daytime for $25......

[CJ TXB]

Call and say plan 1171

For $30 + SAF + 911 you get:

200 anytime minutes:
R2R
Early Evenings & Weekends
caller id

[Ch28]

Yeah but the thing about the Rogers2Rogers is it's $5 and you need to be on the $25 price plan before you're even entitled to get that choice.

I don't want to pay an extra $10 when I know people here are getting it for $20. The guy even told me that the Razr would cost me $135 including the BT and shipping but people here are getting it for $99.

Can anybody that got the 250mins+R2R or the $99 Razr PM me with their Rogers number so I can give it to the rep as a reference point to prove that it does exist for free? :)

[HamsterGirl35]

I thought plan 1171 is company or group plan ?

Call and say plan 1171

For $30 + SAF + 911 you get:

200 anytime minutes:
R2R
Early Evenings & Weekends
caller id

[PocketRockets]

I thought plan 1171 is company or group plan ?

Everyone always mixes up the numbers :P

[a_wlee]

I just got the 1171 deal from Rogers, as I am a Pay as you go Customer. They gave me the deal since I have been with them for 2 years now. They also gave me a Palm Treo 650 for $299 and a 2 year contract. They will also let me set this plan up for my wife as well. $20 for everything even free nights starting at 6:00PM and weekends. this does not include the SAF fee. Voixce mail, caller id, call forwarding, 200 anytime. As mentioned in the pervious emails that you are to call their customer relations dept. and that's who I talked too very nicely

Thanks again to those who contributed to this thread.

Allen

[bubble.tea]

so those of you calling in and asking for plans by number. What's the reaction nowadays?

I remember awhile back, it was not the greatest. I guess they figured if people know the plans by items...why not just say the number and it'll quicken the explanation process up?

neway-I still get a kick out of seeing how many NEW people there are on this thread on a DAILy basis...

[Mad.Whack]

Its still a very dumb idea to ask for a plan by #....

[a_wlee]

As per roger's reaction to asking for plan number, they were happy to provide me with the plan by asking for it. It saved a lot of time and hassle as they new exactly what I wanted.

[setell]

Call and say plan 1171

For $30 + SAF + 911 you get:

200 anytime minutes:
R2R
Early Evenings & Weekends
caller id

That's a pretty expensive plan. I'm paying a lot less and getting more than that. I would just suggest asking what they can offer you if you sign another contract with them. I know they are really good with that. I got the RAZR for $49 with free shipping and a bluetooth headset on my second phone call. On my first call I was offered $99 for the RAZR plus shipping etc.. and I told the second CSR that I'm not willing to spend that much on a phone so then he gave it to me for a lot less. It was to my benefit that they kept records of their offers to me so I didn't have to repeat myself.

[drmendel]

After reading this thread and calling my CSR this is what I got just after Christmas:

RAZR Phone & Plantronics 320 Bluetooth Headset: $50 ("returned" the headset to BestBuy for $79.99)

Package: 6 months unlimited calling
6 months unlimited text messaging
250 Daytime
Unlimited Evenings and Weekends starting at 6:00 Pm
Call Display
Voice Mail
100 Long distance minutes in North America
$5 off System access fee
$2.25 discount for being VIP member

Total Cost= $17.25/month + Taxes

THANK YOU RFD!

[tebore]

^^ How do I go about getting this plan?
Is there a plan code for it? How did you do it? What did you ask for because this sounds quite good and i'm off contract.

[drmendel]

No plan code, just lots of sweet talking and close to an hour on the phone.

[freddyprinze]

For those of you out there that called Roger's to get a better deal, you'd better be sure to check your bill CAREFULLY! Last month I was given this deal:

$25.00 – 15% + $6.95 SAF + $0.50 911 + GST + PST = $33.01

250 free weekday minutes

Unlimited evenings and weekends starting at 6pm

Call Display free (as a $5 credit) for 3 yr term

Call Waiting free for 3 yr term

Voice mail free for 1 yr (as a $5 credit)

When I checked my bill the total was $38.47. I called in and they told me that they left the $9 package features intact and added text messaging that I did not want and have never used. They adjusted my bill accordingly.

Maybe I'm paranoid but I have never seen an error in my favour with Roger's. I have received 5 consecutive bills from them in which they have overcharged me. Maybe it's the modus operandi of the company. After all they have to pay big bucks for all those free agents they signed for the Blue Jays! :)

[fantom]

After reading this thread and calling my CSR this is what I got just after Christmas:

RAZR Phone & Plantronics 320 Bluetooth Headset: $50 ("returned" the headset to BestBuy for $79.99)

Package: 6 months unlimited calling
6 months unlimited text messaging
250 Daytime
Unlimited Evenings and Weekends starting at 6:00 Pm
Call Display
Voice Mail
100 Long distance minutes in North America
$5 off System access fee
$2.25 discount for being VIP member

Total Cost= $17.25/month + Taxes

THANK YOU RFD!


can you (or any of the guys that posted these sub-$25 plans in the last day or two) PM me your phone numbers so I can refer to those when asking for a plan (just so I don't have to spend an hour or two explaining how/where/details, etc).

thanks!

[Geese_Howard]

can you (or any of the guys that posted these sub-$25 plans in the last day or two) PM me your phone numbers so I can refer to those when asking for a plan (just so I don't have to spend an hour or two explaining how/where/details, etc).

thanks!

dont bother he is lying and is full of *****

no way out of a SAF unless you have a plan thats 7 or 8+ years old, I know he is lying with that plan, he wants to sound "cool"

[bubble.tea]

......RAZR Phone & Plantronics 320 Bluetooth Headset: $50 ("returned" the headset to BestBuy for $79.99)
....

100 Long distance minutes in North America

THANK YOU RFD!

Dude., sorry to call you out BUT!
Can anyone spell. FRAUD!!! :!:

100LD is Canada my friend. I've never heard of Rogers offering NA with that retention offer (of course as always, they may have trumped their last few months Retention specials with yet another option??) :confused:

Lastly, people like you give us honest folks a BAD RAP!!! :twisted:

[fantom]

dont bother he is lying and is full of *****

no way out of a SAF unless you have a plan thats 7 or 8+ years old, I know he is lying with that plan, he wants to sound "cool"

well, I'd like to check it regardless...

[drmendel]

Geese,

Sorry you didn't do as well as I did.

There's nothing in it for me to lie here, check when I last posted. I don't need any more validation in my life than my family and work provide me.

You on the other hand, clearly have some issues.

Dr. M.

[bubble.tea]

Geese,
Sorry you didn't do as well as I did.

If you think commiting consumer fraud is worthy of a "as well as I did" brag, then be my guest., you take the #1 spot.

btw, it's Jeez or Geez. lol., Geese....well that's practically a National bird.

RFD mbrs are HONEST, Bargain hunters. We do not support or advocate any form of illegal activity.

Go take your Hippocratic oath and *ahem*., unless you're some other phD type doc.

[west]

lol okay after reading some posts...i feel ripped offf

$30
50 day time mins
unlimited early evenings and weekends

and another $10
for caller id and voicemail....






how do you get better deals

[west]

ohhhhhhh yaaa forgot to mention


im not on a contract

[mech9t5]

btw, it's Jeez or Geez. lol., Geese....well that's practically a National bird.


the guy was referring to someone whose name is Geese... not trying to say jeez/geez (Jesus).

[felix]

RAZR Phone & Plantronics 320 Bluetooth Headset: $50 ("returned" the headset to BestBuy for $79.99)

What do you mean by "returned"? I thought they don't accept returns without a valid receipt?

[Geese_Howard]

Geese,

Sorry you didn't do as well as I did.

There's nothing in it for me to lie here, check when I last posted. I don't need any more validation in my life than my family and work provide me.

You on the other hand, clearly have some issues.

Dr. M.

LOL what are you talking about, I used to sell rogers phones, Im on a dealer plan, you will never get a plan like that. How do you know I have issues? I am not the one lying on the internet.... does it make you feel special that you have to lie to make yourself seem important? if you ask me YOU have issues

Dr. G

[Kaabi]

Wow that is a great deal. I use Rogers Wirelss, so thank you very much for telling me about this. I can't believe I didn't know about it.

[Kal-el]

dont bother he is lying and is full of *****

no way out of a SAF unless you have a plan thats 7 or 8+ years old, I know he is lying with that plan, he wants to sound "cool"

Dude why you so angry? I got pretty much the same deal as the guy you called a liar. I have to pay the SAF but I get a $15 monthly credit + a $5 credit for CID. In total after taxes its just over $19. So I can verify that its legit. Dont be mad Stan I still want you as a fan

[mech9t5]

my rogers plan is:

unlimited local calling
unlimited long distance (whole world)
unlimited data
unlimited text msg send/receive
unlimited picture msg
unlimited mobileTV
SUPER enchanced voicemail
secret caller ID (allows me to see private #'s)
find me follow me call forward
free razr
free blackberry just for fun
2 free REDtooth headsets to use with my REDtooth RAZR
no contract
waived SAF and 911
$25 /month plan

but i also got them to throw in $50 credit per month. so Rogers pays me $25 a month to take this plan.

BUT, i only use 10mins a month and send 1 text msg or picture a month

BEAT THAT!!


EDIT: I have been getting PM's about my "awesome plan". This is not a REAL plan. I was being facetious. I thought the outrageous claims and fake features (REDtooth? secret CID?) were enough to show that it is a fake plan.

[Geese_Howard]

my rogers plan is:

unlimited local calling
unlimited long distance (whole world)
unlimited data
unlimited text msg send/receive
unlimited picture msg
unlimited mobileTV
SUPER enchanced voicemail
secret caller ID (allows me to see private #'s)
find me follow me call forward
free razr
free blackberry just for fun
2 free REDtooth headsets to use with my REDtooth RAZR
no contract
waived SAF and 911
$25 /month plan

but i also got them to throw in $50 credit per month. so Rogers pays me $25 a month to take this plan.

BUT, i only use 10mins a month and send 1 text msg or picture a month

BEAT THAT!!


SWEET can I have your phone number so I can get the same deal!@#

:)

To bad u didnt get the super phone which works on rogers and bells system, thats the ultimate phone

[mech9t5]

SWEET can I have your phone number so I can get the same deal!@#

:)

To bad u didnt get the super phone which works on rogers and bells system, thats the ultimate phone


i didn't want to be greedy!

[rfdrfd]

Okay, tell me if mine's a really really stupid deal:

I call very very little, and after my many 3 yr terms with Rogers, while talking to the CANCELLATION department rep., he pulled me back in by giving me this offer:

Emergency plan:
- 40 minutes anytime per month
- no contract
- no call display, no voicemail, no text msg

Cost:
$10 + 911= 0.50 + SAF 6.95
minus Monthly plan credit $5
minus bundle credit $0.75
plus tax $0.82 + 0.94

Total cost = $13.46 FINAL per month


Feel free to comment on how silly that is :D

I feel jipped that Pay as you go Telus gives you $10 / month, but includes Voicemail and call display.

[bubble.tea]

my rogers plan is:

unlimited local calling
unlimited long distance (whole world)
unlimited data
unlimited text msg send/receive
unlimited picture msg
unlimited mobileTV
SUPER enchanced voicemail
secret caller ID (allows me to see private #'s)
find me follow me call forward
free razr
free blackberry just for fun
2 free REDtooth headsets to use with my REDtooth RAZR
no contract
waived SAF and 911
$25 /month plan

but i also got them to throw in $50 credit per month. so Rogers pays me $25 a month to take this plan.

BUT, i only use 10mins a month and send 1 text msg or picture a month

BEAT THAT!!
lmao

[ItemFinder]

Okay, tell me if mine's a really really stupid deal:

I call very very little, and after my many 3 yr terms with Rogers, while talking to the CANCELLATION department rep., he pulled me back in by giving me this offer:

Emergency plan:
- 40 minutes anytime per month
- no contract
- no call display, no voicemail, no text msg

Cost:
$10 + 911= 0.50 + SAF 6.95
minus Monthly plan credit $5
minus bundle credit $0.75
plus tax $0.82 + 0.94

Total cost = $13.46 FINAL per month


Feel free to comment on how silly that is :D

I feel jipped that Pay as you go Telus gives you $10 / month, but includes Voicemail and call display.
Fido's emergency plan is $15+tax for 50 minutes, SAF included and your choice of Call Display or Voicemail for free. The total is $17.25. Slightly more expensive, but you get more features, more minutes and billing by the second!

[hwoarang]

Fido's emergency plan is $15+tax for 50 minutes, SAF included and your choice of Call Display or Voicemail for free. The total is $17.25. Slightly more expensive, but you get more features, more minutes and billing by the second!

at least he's not on a contract.. can get out whenever the hell he wants

[ItemFinder]

at least he's not on a contract.. can get out whenever the hell he wants
That plan ISN'T available on a contract. If you are on a Fido agreement (contract), the cheapest plan available to you is $20, with SAF on top. So really, for $3.79 more per month, you're getting 10 extra minutes, all 50 of which are billed by the second (probably equivalent to 80 minutes billed by the minute) and your choice of caller id or voicemail. Also be aware, that Fido's voicemail only comes in one flavour, but is equivalent to Roger's enhanced voicemail.

Roger's enhanced voicemail is 35 five minute messages saved for 10 days. $8/month
Fido's voicemail is 50 three minute messages saved for 30 days. $5/month

[rfdrfd]

I thank BOTH Itemfinder and hwoarang for your valuable comments.

So I guess, mine isn't soooo bad, if my purpose was to have a phone at the cheapest possible method. But I do want Call display, as sometimes, some useless ppl I wouldn't wanna waste my minutes on.

I think I'll try to phone Rogers and get them to throw in Voicemail or Call Display. But they probably wouldn't, unless I threaten to quit again !!



That plan ISN'T available on a contract. If you are on a Fido agreement (contract), the cheapest plan available to you is $20, with SAF on top. So really, for $3.79 more per month, you're getting 10 extra minutes, all 50 of which are billed by the second (probably equivalent to 80 minutes billed by the minute) and your choice of caller id or voicemail. Also be aware, that Fido's voicemail only comes in one flavour, but is equivalent to Roger's enhanced voicemail.

Roger's enhanced voicemail is 35 five minute messages saved for 10 days. $8/month
Fido's voicemail is 50 three minute messages saved for 30 days. $5/month

[QtBeBe_Angel]

... Plantronics 320 Bluetooth Headset: $50 ("returned" the headset to BestBuy for $79.99)

wow... I really wanna know how did u get Bestbuy to give u 79.99 for it? Didn't it require a receipt?

[dittbub]

edit *wrong* thread. wow, great first post

[tchai]

i didn't want to be greedy!

Yeah, and they took off $0.10 your monthly plan for every minute you were on the phone :P

[crimsondr]

If you are on a Fido agreement (contract), the cheapest plan available to you is $20, with SAF on top
This is not true. Retention can give you extra credits. I'm on a $25/month unlimited incoming with $8 VM/CD. But I get a total of $18/month credit ($10 for plan, $8 for CD/VM) making my plan $15/month + SAF + 911... and i have a fido agreement. called 6 months into my agreement and got the credits from retention.

edit: whoops! didn't realize this was the rogers thread :cheesygri

[gSSEhh]

wow... I really wanna know how did u get Bestbuy to give u 79.99 for it? Didn't it require a receipt?

He will have been given store credit for the item. See, the more *******s who do this, the sooner the generous return policies we all know and love shall be gone (just like 150% PM, it could be argued that RFD/Fatwallet killed that one).

Just to add my own experience with Rogers... I have been a customer for four years, and for (reluctantly) signing a 3 year contract, I got:

100 Daytime minutes (ugh)
6pm eves + w/e
Unlimited incoming calls
Free call display
$25
+ $5 option for 1000 minutes of CDN LD.
= $30 + SAF etc...

For $75 I got the Pink RAZR and the BT headset. Both of which I shall immediately be selling ($350 for both, still sealed in the packaging Rogers used to mail them out. GVR, PM if interested... but, no lowballers. I know what these are going for.)

The combination of unlimited incoming and 1k LD means I have a phone I can talk on anywhere without constantly worrying about incurring roaming charges or going over minutes. 100 daytime seems small, but that's more than doubled given that I receive more calls than I make.

One last thing. If you call retentions and get a really aggressive, argumentative female CSR (Audrey? I think her name is), you might as well politely hang up. She doesn't give an inch, and seems to take your non-acceptance of her offers as a personal insult.

[CJ TXB]

Does anyone know about hardware upgrades and getting around the whole $110 fee? We weren't eligible to get one until 2 years into our contract which is crazy but we even extended the contract for another year to get a new plan and still no option for a hardware upgrade!

[gSSEhh]

Does anyone know about hardware upgrades and getting around the whole $110 fee? We weren't eligible to get one until 2 years into our contract which is crazy but we even extended the contract for another year to get a new plan and still no option for a hardware upgrade!

All the hardware-upgrade information you could possibly desire here (http://www.howardforums.com/showthread.php?t=820432).

After 2 years, you should definitely be HUP eligible. Make some noise. The squeaky wheel, and all that....

[drmendel]

Wow,

So many angry, bitter people.

Small wonder that the CSRs don't bother with you.

Regarding the ethics of returning something to Bestbuy - it's not even remotely comparable to the Staples fiasco with the 150%PM.

I took my headset to the counter, along with a more expensive item that I was ready to purchase, informed the person working that I had received the headset as a gift, and while I did not know where it was purchased, that it was sold by BestBuy online. She of course said, "No problem", took back my unopened headset and gave me store credit towards the item I was buying.

This will be my last post on this matter - I definitely don't need to waste my time dealing with children.

Dr. M.

[bubble.tea]

Wow,
So many angry, bitter people.
**Small wonder that the CSRs don't bother with you.Regarding the ethics of returning something to Bestbuy - it's not even remotely comparable to the Staples fiasco with the 150%PM.
This will be my last post on this matter - I definitely don't need to waste my time dealing with children.
Dr. M.
**wow...so now you're the allseeing Lord-How the HELL do you know my experiences in life?? We have 3 SEXcellent lines with Rogers Wireless, and RARELY have ANY hesitation or holdup when calling into CxReps, spank you very much.

Still fraud. You lied. You knew it came from Rogers. Funny how online it's so easy to assume you're the adult., and everyone else is a child.

Just because you conned that employee doesn't make it right. 150% pm by Staples wasn't fraud. It was a legitimate Company Policy. How you clearly handled it shows how much of an "adult" you are.

Cue blind-rant about stereotypes:
The Doc must be one of those fat beaurocrats on Capital Hill Abusing his BlackBerry wireless/data govt plan, racking up thousands of dollars as "business" expenses for us to pay at the end of the year. (morning chuckle).

Dr, I don't hold cyber-grudges, so don't be upset or anything...just realize I'll pounce easily at such things :twisted:

[SodiumSulfate]

Cue blind-rant about stereotypes:
The Doc must be one of those fat beaurocrats on Capital Hill Abusing his BlackBerry wireless/data govt plan, racking up thousands of dollars as "business" expenses for us to pay at the end of the year. (morning chuckle).


Sadly, my friend, it doesn't only apply to Capital Hill - just about any government body without someone watching over their shoulder does this. I hate how the goverment lets their branches run on their own without someone there to really question if having blackberries for someone who travels once or twice a year, and who (for the most part) is permanently seated at their desk with a computer really needs such an expensive toy.

[bubble.tea]

.......... without someone watching over their shoulder does this. ...

my question is....IS there someone watching over-other than the media?

[HamsterGirl35]

Dup... seee below... (sorry)

[HamsterGirl35]

First of all, I have last year's Telus Match plan which is 700 min. $45/month 3 years; first year I get $45credit back each month....
One year is almost up and I tried to call to downgrade, and I wanted to get the $25/month plan 250 min +free CID+unlimited evenings/weekends after 6pm & R2R ; but, even though both the Retention rep and I are super nice to each other, she said there's no way to combine $25/month with R2R as one plan.......

Help.....anyone?

[HowEver]

Cripes, did you try *calling back?*

First of all, I have last year's Telus Match plan which is 700 min. $45/month 3 years; first year I get $45credit back each month....
One year is almost up and I tried to call to downgrade, and I wanted to get the $25/month plan 250 min +free CID+unlimited evenings/weekends after 6pm & R2R ; but, even though both the Retention rep and I are super nice to each other, she said there's no way to combine $25/month with R2R as one plan.......

Help.....anyone?

[HamsterGirl35]

They had all the records that I called a month ago and she said she will write down what she offered to me and if I decide the plan(s) she offered, then it would be easier for next rep to quote....

what to do now..... :(


Cripes, did you try *calling back?*

[molexir]

People chill out - if you don't believe someones plan then fine. We all know what is possible to get and what is out right fiction.

Anyways just a reminder if anyone has either the $45 700 min or 1500 min daytime plans and is considering changing it - DON'T!
Contact me I want to take either of those plans over and don't worry you'll be able to keep your existing #.

[elmokiddo]

Well After 4 calls I get...

$30/month
275 Daytime Minutes
1000 LD minutes
6pm Even/Wknd Unlimited
Unlimited R2R Calling
Voicemail
Caller ID
Detailed Billing
0.25 Long Distance
0.25 Minutes

3 Year Contract
3 Months Unlimited txt/pic/vid/voice (CS told me 6 month no longer exists)

My Old Plan
$23/month
200 Daytime
6pm Even/Wknd Unlimited
Voicemail
Caller ID
Detailed Billing
0.10 Long Distance
0.18 Minutes

Difference:
+$2
+$0.07 Minutes
+$0.15 Long Distance
+1000 LD Minutes
+75 Daytime Minutes
+Unlimited R2R Calling
+3 Months Unlimted
+3 Year Contract

Call 1: Go them to offer me the basic $25, 6pm-8am eve/wkd, CID. With the bonus of Unlim R2R, told them ill look at who I call alot (if its R2R usage) and call back
Call 2: Got transferred to CS right away - offered me Unlim 3 months, + Voicemail, I took it
Call 3: Called to verify everything was in order...the guy forgot to add unlim 3 months, so the CS rep added it
Call 4: Transferred to Consolidated Customer Relations, asked about LD, right away got offered $5/1000 min or FREE 100 min, like a 1 minute convo.

[fantom]

Anyways just a reminder if anyone has either the $45 700 min or 1500 min daytime plans and is considering changing it - DON'T!
Contact me I want to take either of those plans over and don't worry you'll be able to keep your existing #.

48 hours too late... I already switched my plan.

however... there's still hope for you...

that plan is still available until Feb. 28th (plan #13402 and 13403)

plus it can be combined with R2R for an extra $5, and after you ask them nicely for a $5 credit back that means you get R2R for free as well ;)

enjoy.

now, any of you bastards that got those $20-25 plans with ridiculous minutes and free CID/VM, pm me your phone #'s so I can refer to those when talking to customer reps.

[akz]

people.. dont bother asking for peoples number as a reference.. its your own luck.. if your lucky you will get what you want.. if not you wont get squat.. if u refer to somenoes account and you have a crap CSR BOTH of you wont have jack cuz the CSR might change the account.. Im sure all of you know that and are smarter then to give your number out for others to use as a reference... also if your smart enough you wont go about asking that way using another as a reference.. read all the pages and pickup some ideas..


for all you newbies who are just reading this thread... DONT call back every day they now note down almost when you call and what they offered you .. plz dont be stupid and get yourself blacklisted.. if you have been blacklisted dont ever bother again lol its pointless..

keep this about the deals.. stop arguing and making the thread harder to read..

[Kwirky]

First of all, I have last year's Telus Match plan which is 700 min. $45/month 3 years; first year I get $45credit back each month....
One year is almost up and I tried to call to downgrade, and I wanted to get the $25/month plan 250 min +free CID+unlimited evenings/weekends after 6pm & R2R ; but, even though both the Retention rep and I are super nice to each other, she said there's no way to combine $25/month with R2R as one plan.......

Help.....anyone?

Just so you have a reference point, my situation is exactly the same... had the free 700 min plan for 1 year since last March, phoned in and got the plan that you mentioned. I also got 100 mins free LD, and no R2R... maybe we got the same rep?

[HamsterGirl35]

Hi, Kwirky:
I think you got better rep than I did as mine never mentioned about the 100 min free LD.

Just so you have a reference point, my situation is exactly the same... had the free 700 min plan for 1 year since last March, phoned in and got the plan that you mentioned. I also got 100 mins free LD, and no R2R... maybe we got the same rep?

[mech9t5]

maybe this thread should be summarized so the thread can "Start over". That would help new ppl a lot more than having to read 5000 pages.

[jmaltais36]

Wow. I just came into the thread looking for a cheap and quality phone plan. Could we change the first message to include the latest deals that are not dead and how to get them? That would be more useful I think.

[EL820]

First of all, I have last year's Telus Match plan which is 700 min. $45/month 3 years; first year I get $45credit back each month....
One year is almost up and I tried to call to downgrade, and I wanted to get the $25/month plan 250 min +free CID+unlimited evenings/weekends after 6pm & R2R ; but, even though both the Retention rep and I are super nice to each other, she said there's no way to combine $25/month with R2R as one plan.......

Help.....anyone?

Just be happy that they offered you another retention plan after receiving one year of service basically for free. How much more do you want to squeeze out of Rogers?

If it makes you feel any better...my friend, who's in the exact same situation as you, got offered the regular $20/$25 retention plan as well...no R2R, no free LD, nothing extra.

Good luck.

[bubble.tea]

Wow. I just came into the thread looking for a cheap and quality phone plan. Could we change the first message to include the latest deals that are not dead and how to get them? That would be more useful I think.
Actually., for a ridiculously new...newcomer to RFD., that is an amazing suggestion. I've long since tried to get any useful information from this thread, as after about 100 views you learn that it's the same info over and over., I frankly don't think I've ever seen any post before 2500 lol.

maybe this thread should be summarized so the thread can "Start over". That would help new ppl a lot more than having to read 5000 pages.
NO! If this thread starts over., I will stop visiting it. I still can't believe that we're nearly 400,000 views into this :)

[jrice]

people.. dont bother asking for peoples number as a reference.. its your own luck.. if your lucky you will get what you want.. if not you wont get squat.. if u refer to somenoes account and you have a crap CSR BOTH of you wont have jack cuz the CSR might change the account.. Im sure all of you know that and are smarter then to give your number out for others to use as a reference... also if your smart enough you wont go about asking that way using another as a reference.. read all the pages and pickup some ideas..


Yes, taking other people's phone number as reference does not help to get a same plan for you. CSR will just say "they are having different original plan, different credibility from you, you are not eligible for that" and you are back to square one.

[molexir]

If anyone has either the $45 700 min or 1500 min daytime plans and is considering changing it - DON'T!

Contact me I want to take either of those plans over and don't worry you'll be able to keep your existing #.

[bubble.tea]

If anyone has either the $45 700 min or 1500 min daytime plans and is considering changing it - DON'T!

Contact me I want to take either of those plans over and don't worry you'll be able to keep your existing #.
I'm finding it hard to believe why after such a long time you still haven't found this?

I've personally been offered a 700min plan a couple times-quite easily I might add. What's holding you back?

[jmaltais36]

Actually., for a ridiculously new...newcomer to RFD., that is an amazing suggestion.

I may not have posted much on RFD, but I do know my way about a phpbb. :)

That said.. would someone be willing to start a thread "Current Hot Rogers Deals" that will have the first post in the thread updated? Unless of course the first poster for this one can edit this thread's first page and maintain it.

[HowEver]

I may not have posted much on RFD, but I do know my way about a phpbb. :)

That said.. would someone be willing to start a thread "Current Hot Rogers Deals" that will have the first post in the thread updated? Unless of course the first poster for this one can edit this thread's first page and maintain it.

What people need to know is that the "current deal" being offered is the one being offered to them while they are speaking with Rogers customer relations or "special duties unit." The "current deal" offered to someone else will probably not be offered to them. These offers are customer-dependent, on your tenure, paying on time, monthly charges, number of services, etc.

That, and calling back, and generally being well-behaved when you call.

[bubble.tea]

:evil: |listen| Nooooooooob.

This thread will NEVER be replaced lol.

And as for the first poster...I think he's long gone by now...what with all those "royalty" cheques coming in every 10,000views or however many it is LOL.

[bubble.tea]

.....That, and calling back, and generally being well-behaved when you call.
you forgot, poise, dress and deportment....LMAO. like they can see your shoulders pressed back and back upright chuckle.

[sky888]

If anyone has either the $45 700 min or 1500 min daytime plans and is considering changing it - DON'T!

Contact me I want to take either of those plans over and don't worry you'll be able to keep your existing #.


wow, i have been offering people $100 to take over my contract 2yrs left for about 2months, $45 700daytime etc...but no taker....
anyways, good luck on getting that plan

so i changed my mind, kept my contract, called in and changed my plan
now it's
$23 + SAF etc
200weeday
unlimited eve/we 6pm
call id
voice mail
10c LD canada
15c LD USA

[bubble.tea]

wow, i have been offering people $100 to take over my contract 2yrs left for about 2months, $45 700daytime etc...but no taker....
anyways, good luck on getting that plan

so i changed my mind, kept my contract, called in and changed my plan
now it's
$23 + SAF etc
200weeday
unlimited eve/we 6pm
call id
voice mail
10c LD canada
15c LD USA
OMG...molexir...looks like it's time you changed your siggy,and became a bit more pro-active in your efforts ;)

[molexir]

OMG...molexir...looks like it's time you changed your siggy,and became a bit more pro-active in your efforts ;)

Gotta admit I find you amusing occasionally - although sometimes you should chill.

Yeah I should change my sig since I'm not willing to pay the foolish prices these Country Fido owners are asking.

I already have:

Line 1 - UL incoming + 100 daytime min +1000 eve/wknd + CID/EVM + 1000 LD min
Line 2 - Roger's Jr Country Fido 1500 min daytime min + early eve/wknd + CID + 1000 LD min

I'm just trying to help a friend out who's grossly overpaying and seeking something with 700 min or more at a better price than what she's got now.

I'd rather not talk to Retentions - not cause they've been difficult with me (actually they've been pretty good) just don't feel like going through the song and dance with them.

Better get myself in the mood I've got $150 in rebates over the last year I have'nt seen credited to my acc't.

[bubble.tea]

Gotta admit I find you amusing occasionally - although sometimes you should chill.....

thanks for the constructive feedback. I respect that. :)

song and dance eh...I know what you mean. It's all about how much you want to do this (*person*) a favour right?

I did a wicked favour for a pal who as likewise grossly overpaying. I got him a wicked plan., I mentioned it here about 500posts ago lol.

[sky888]

thanks for the constructive feedback. I respect that. :)

song and dance eh...I know what you mean. It's all about how much you want to do this (*person*) a favour right?

I did a wicked favour for a pal who as likewise grossly overpaying. I got him a wicked plan., I mentioned it here about 500posts ago lol.


yup that's what i'm trying to do, let others take advantage of my price plan, even tho doesnt come with any phones, but i'm giving out free $100 to get some used cellphone.

just trying to help out ppl ^^

[jmaltais36]

wow, i have been offering people $100 to take over my contract 2yrs left for about 2months, $45 700daytime etc...but no taker....
anyways, good luck on getting that plan

so i changed my mind, kept my contract, called in and changed my plan
now it's
$23 + SAF etc
200weeday
unlimited eve/we 6pm
call id
voice mail
10c LD canada
15c LD USA

Is this possible to do for a new customer I think? That's a fantastic deal.

[EL820]

Is this possible to do for a new customer I think? That's a fantastic deal.

Yes, if you qualify. It's a corp plan for govn't employees.

[WorldIRC]

I want cheap calling TO the US.

[bubble.tea]

Okay so CALLING ALL RETENTION EXPERTS!!!

Here's the latest challenge.

Though Bell is offering this as a retention pkg for LANDLINES ONLY!...

...I think the next step for Rogers wireless retenion pkg additions is to match it.

In addition to 1000mins for $5 to Canada., US is included as well. :D

That would be freakin awesome!

damn., I tried to find the Bell LD thread., but couldn't :confused:

[CJ TXB]

Okay so CALLING ALL RETENTION EXPERTS!!!

Here's the latest challenge.

Though Bell is offering this as a retention pkg for LANDLINES ONLY!...

...I think the next step for Rogers wireless retenion pkg additions is to match it.

In addition to 1000mins for $5 to Canada., US is included as well. :D

That would be freakin awesome!

damn., I tried to find the Bell LD thread., but couldn't :confused:

I would love to get out of my Rogers contract! My wish for Bell/Telus would have them offer a deal where they pay my penalty for leaving but I sign with them for 3 years..... In my dreams!

[twigz]

Hi, this is the NEW deal I'm offered.
$25 (not including service fees and tax)
-200 wk day mins (per minute billing)
-u/l wk ends and evenings (8pm)
-call display
-basic voice mail
-1000 LD mins
-3 yr contract.
-(6 month u/l local calling OR $5 for R2R unlimited)
+ $150 for the new W600i (no activation fee)


This is what I have now, no longer on contract.
$25 +$14
-200 weekday mins (per second billing)
-u/l wk ends and evenings (7pm)
-10c/min long distance in canada
-enhanced vm
-call display
-Network features which I never use (Group Calling, Busy Transfer, Call Forwarding, Call Waiting, No Answer Forwarding and Transfer Calls.)

I think the new deal is good. Does per minute billing make that much of a difference, I guess I've been used to per second billing? Also, I'm in love with the Sony Ericsson K750i, can anyone tell me how to find out if any provider will pick up this phone in the near future?? Actually, if you can tell me where I can find out what upcoming phones will be picked up by the different providers that'll be helpful too.

[mr_yellow]

Man, this thread has some mojo....

Sooo... instead of going throughthe past x pages, what is the current "best deal" for someone who's off contract and has been a rogers customer for over 2-3 years?

Yeah, i'm lazy.. =/

thanks,

[sk8]

Got some new Hot prices posted at Hofo...

3/2 year

Motorola:
ROKR, $49.99 / $99.99
RAZR, $99.99 / $149.99

Sony Ericsson
W600
$99.99 / $149.99 HUP pricing
$149.99 / $199.99 NEW act pricing:

Z520
59.99/109.99 HUP
79.99 / 129.99 new act

LG
LG 500 $199.99 / $249.99
LG 1500 $9.99 / $19.99

You can get a rzr for $49 at the source

[yoshim]

this post is confusing. What's the best deal out now?

[hwoarang]

i like your per second billing... but it depends on your usage... but you might be able to bargain for a little bit more in your deal... it's a standard deal you're offered... your nights start later too in the new deal... not the best you can get i think

Hi, this is the NEW deal I'm offered.
$25 (not including service fees and tax)
-200 wk day mins (per minute billing)
-u/l wk ends and evenings (8pm)
-call display
-basic voice mail
-1000 LD mins
-3 yr contract.
-(6 month u/l local calling OR $5 for R2R unlimited)
+ $150 for the new W600i (no activation fee)


This is what I have now, no longer on contract.
$25 +$14
-200 weekday mins (per second billing)
-u/l wk ends and evenings (7pm)
-10c/min long distance in canada
-enhanced vm
-call display
-Network features which I never use (Group Calling, Busy Transfer, Call Forwarding, Call Waiting, No Answer Forwarding and Transfer Calls.)

I think the new deal is good. Does per minute billing make that much of a difference, I guess I've been used to per second billing? Also, I'm in love with the Sony Ericsson K750i, can anyone tell me how to find out if any provider will pick up this phone in the near future?? Actually, if you can tell me where I can find out what upcoming phones will be picked up by the different providers that'll be helpful too.

[typo]

the deal I was offered for 2 phones was....

$50
-200 w/d mins
-u/l w/k and evenings from 6pm
-call display
-voice mail
also 2 v635 for $100 :)

but I am disappointed, they didn't offered me voicemail for 1 phone and 1000LD minutes :mad: .... I have been with them for more then 3 years :-0

[akz]

the deal I was offered for 2 phones was....

$50
-200 w/d mins
-u/l w/k and evenings from 6pm
-call display
-voice mail
also 2 v635 for $100 :)

but I am disappointed, they didn't offered me voicemail for 1 phone and 1000LD minutes :mad: .... I have been with them for more then 3 years :-0


sorry to say you got ripped off except for the price on the 2 v635s... which is arite..

[akz]

hrmm lets start this thread over on the next page..

[akz]

next page yet???...

[akz]

LETS RESTART THIS THREAD

ok so youve all demanded this and I was bored tonight so here you guys go:

The Rogers Customer Relations # is: 1-888-936-7283

The Current and Standing Retention Plans Are:
-There maybe others but these ones are the most popular and are most widely offered and easiest to get.
-No there is no link to these plans these plans are for EXISTING CUSTOMERS ONLY and are meant to be offered when you call in to cancel.. so you wont find these plans in a dealer or online..

$20/Month
200 Daytime Minutes (+50 Extra Daytime If 3yr Renewal)
Unlimited Nights/Weekends @ 8pm (6pm + $5)
Free Calldisplay

$45/Month
700 daytime minutes (some have said 1500mins)
unlimited evenings and weekends from 6pm to 8 am
Free Calldisplay
Free Voicemail

If you renew on 3years you can also take advantage of these current options:
-3Months Unlimited Local Calling/Text/Video Messaging (current promo)
-6Months Unlimited Local Calling/Text/Video Messaging (still alive if you ask)

Corporate Plans:
-There are various corporate plans out there for various companies and you have to have the company code applied to your account for you to recieve the deal.. usually corporate plans are take it or leave it so you can not hastle for more .. for more info on corp plans call retentions and find out if your company has it or not.

QUALIFICATIONS FOR RETENTION PLANS
-New customers are not eligable for these plans.. only EXISTING customers are eligable
-Must be an existing customer of Rogers for at least 6 months (altho you can be less but even then its hard and depends on current factors such as promos being offered by rival companies)

Some optional stuff that can be added...
100Canadian Long Distance - They usually hand this out without problems
Unlimited Rogers2Rogers - You must be on a $25 plan thus take the $20 and get 6pm start time and you can have this added. Can come in the form of 1000 or Unlimited (*note* this depends entirely on the rep he can either give it to you for free or $5/month extra)
Voicemail - This is usually offered free without any hasstles
1000Canadian Long Distance - This is an alternative you can get other then then 100 if you feel that its not enough. (*note* some have gotten this for free but I myself have it offered for an extra $5/month)

Price plans may differ from person to person.. on basis of tenure and monthly bill payments.. so someone might have 6pm start time for $20 or other various goodies. It really depends on the person..

Hardware Upgrade prices can be different for each person depending on the persons tenure and how much they paid per month previously... so this im not gonna talk about.. (Current Outstanding HUP Pricing For A Phone: $50 V3Razr - Most reps deny this however if you work on it its possible..)

Strategies:
err... be nice.. being pissed off and angry wont get you anywhere...
-Never demand.. always ask..
-Never call more than 3 times a day...
-They note everything down now so try to keep your conversations vague so they dont have to note anything that they offered down.
-NEVER ask/quote someone elses number who has gotten a deal that you wish to have you will most likely screw your friend over in the long run. (he is not you...)

Terms To Know:
Blacklisted/Redflagged - if a rep tells you or you know your red/black flagged/listed dont bother calling anymore you wont get any deals youve abused the privilage
R2R - Rogers 2 Rogers
NO - IT MEANS NO
HUP - Hardware Upgrade
CORP - Corporate Plans (you have to work there to get it..)

hrmmm if I left anything out pm me and ill add it back in..

[typo]

sorry to say you got ripped off except for the price on the 2 v635s... which is arite..

how do I got ripped? $50 is the price I pay for BOTH phones / month.... and I also received rogers 2 rogers free as well :)

[akz]

how do I got ripped? $50 is the price I pay for BOTH phones / month.... and I also received rogers 2 rogers free as well :)


ohhhh I thought u meant 50 for that one plan my mistake man :)

[AirForceElite]

the deal I was offered for 2 phones was....

$50
-200 w/d mins
-u/l w/k and evenings from 6pm
-call display
-voice mail
also 2 v635 for $100 :)

but I am disappointed, they didn't offered me voicemail for 1 phone and 1000LD minutes :mad: .... I have been with them for more then 3 years :-0

talk about being ripped!
how did you manage to get it that bad???
people get 700 minutes for $45...and you got 200 minutes for $50..lol
complete RIP OFF

edit: nvm
i just read ur post where u said u pay for 2 phones.
i thought it was one, in which case u got ripped off.

but 2phones = pretty good deal

[typo]

talk about being ripped!
how did you manage to get it that bad???
people get 700 minutes for $45...and you got 200 minutes for $50..lol
complete RIP OFF

for the last time... I PAID $50 for BOTH phones with everything INCLUDED except 1000LD minutes......

[bubble.tea]

AKZ....well freakin' done.

Now if only the mods could BUMP post 3856 to post #1 that would be awesome. lol

I must say having done all that work, and still posted it at the butt end of this thread shows a fair deal of humility. I'd a created a new thread and risked banishment at breaking the marathon of a thread :D

[CJ TXB]

AKZ....well freakin' done.

Now if only the mods could BUMP post 3856 to post #1 that would be awesome. lol

I must say having done all that work, and still posted it at the butt end of this thread shows a fair deal of humility. I'd a created a new thread and risked banishment at breaking the marathon of a thread :D

The whole blacklisted part just seems ridiculous though. Is he trying to say that if you become blacklisted that their service is basically gone for good? Heck I would love to hear a rep tell me i'm 'blacklisted' that would be the day I'd leave rogers for good! (Without paying that 200 penalty)

I want to know this though. I got on a new plan and the original was till 2008 and now it's extended till 2009, however I never signed anything so how can they prove that you agreed to extending your contract for another year?

[akz]

AKZ....well freakin' done.

Now if only the mods could BUMP post 3856 to post #1 that would be awesome. lol

I must say having done all that work, and still posted it at the butt end of this thread shows a fair deal of humility. I'd a created a new thread and risked banishment at breaking the marathon of a thread :D

Thx man :) I was studying for midterms and needed a study break lol



The whole blacklisted part just seems ridiculous though. Is he trying to say that if you become blacklisted that their service is basically gone for good? Heck I would love to hear a rep tell me i'm 'blacklisted' that would be the day I'd leave rogers for good! (Without paying that 200 penalty)

I want to know this though. I got on a new plan and the original was till 2008 and now it's extended till 2009, however I never signed anything so how can they prove that you agreed to extending your contract for another year?

ridiculous?? .. err you really dont know what your talking about do you?... Blacklisted does not mean your service is gone it just means you have been listed as somone who constantly calls in trying to get more stuff from rogers from time to time.. (if you did not know the CR # was not supposted to be released) in lamens terms it just means that no matter how many times you call RETENTIONS will IGNORE YOU. Lol if you want to hear from a rep that youve been blacklisted go ahead and break the rules of what I said before or follow suit of the person a few pages back lol and your not going to leave rogers without paying the $200 penalty for early cancelation dont be silly.

in regards to your second statement they have reference numbers to each and every call that is placed into the call center and everything is noted on your account does not matter if you did not sign anything its all there they can pull up a record of the conversation if they wish.

im not gonna bother lol do as you wish :) everyone else knows what im talking about..

[kooley]

removed


wtf is that about

[twigz]

i like your per second billing... but it depends on your usage... but you might be able to bargain for a little bit more in your deal... it's a standard deal you're offered... your nights start later too in the new deal... not the best you can get i think

Thanks for the input. Can anyone tell me how to find out if any provider will pick up the Sony K750i in the near future?? Actually, if you can tell me where I can find out what upcoming phones will be picked up by the different providers that'll be helpful too.

[bubble.tea]

Thx man :) I was studying for midterms and needed a study break lol ..... removed from rogers..

hehe...this expression is about 2 decades old budz- the world has come a long way from the days of religious bigotry, and misplaced stereotypes.., plz edit imho. :|

[WorldIRC]

My last bit of negotiating with Rogers for now will be to get a better per minute rate TO the US. Some corp lines have 10cents/15cents...much better than 25cents.

[CJ TXB]

Thx man :) I was studying for midterms and needed a study break lol





ridiculous?? .. err you really dont know what your talking about do you?... Blacklisted does not mean your service is gone it just means you have been listed as somone who constantly calls in trying to get more stuff from rogers from time to time.. (if you did not know the CR # was not supposted to be released) in lamens terms it just means that no matter how many times you call RETENTIONS will IGNORE YOU. Lol if you want to hear from a rep that youve been blacklisted go ahead and break the rules of what I said before or follow suit of the person a few pages back lol and your not going to leave rogers without paying the $200 penalty for early cancelation dont be silly.

in regards to your second statement they have reference numbers to each and every call that is placed into the call center and everything is noted on your account does not matter if you did not sign anything its all there they can pull up a record of the conversation if they wish.

im not gonna bother lol do as you wish :) everyone else knows what im talking about..


"RETENTIONS will IGNORE YOU" Big difference between retentions and a rep. If a customer service rep gave ****** service and was unwilling to help because you are blacklisted then a fight to getting out of your contract wouldn't be too hard. A few letters/emails would easily get the job done.

You think they have every phone conversation recorded? lol! Sure thing buddy. Well when I call in 2008 and say that I never agreed to doing so I would love for them to bring up that recording... Not gonna happen! Just because they mark/record things doesn't mean it's accurate! That's like them adding $100 to your bill because in a phone call they marked you agreed to letting them do so! That's not a contract, have you ever been to court? Verbal contracts are practically useless unless the other party agrees to what EXACTLY had been said. Rogers is stupid for allowing over the phone apporvals because that could easily be abused/misconstrued/altered to their or a customers liking.

[Mad.Whack]

"RETENTIONS will IGNORE YOU" Big difference between retentions and a rep. If a customer service rep gave ****** service and was unwilling to help because you are blacklisted then a fight to getting out of your contract wouldn't be too hard. A few letters/emails would easily get the job done.

You think they have every phone conversation recorded? lol! Sure thing buddy. Well when I call in 2008 and say that I never agreed to doing so I would love for them to bring up that recording... Not gonna happen! Just because they mark/record things doesn't mean it's accurate! That's like them adding $100 to your bill because in a phone call they marked you agreed to letting them do so! That's not a contract, have you ever been to court? Verbal contracts are practically useless unless the other party agrees to what EXACTLY had been said. Rogers is stupid for allowing over the phone apporvals because that could easily be abused/misconstrued/altered to their or a customers liking.

No, you will be billed 200$+ tax. You are a loser no matter what.
A CSR or CR agent will not give you **** service, they just wont offer you anything good. Therefore a few nasty e-mails and letters wont do **** for you.

They have your signature on the original contract, everytime you extend your contract it is noted on the contract. But ok, I guess you can just not pay them eh? Wrong, your credit rating will go to ****.

I guess you can sue them eh? Sure, but I assure you it will cost you more then the 230$ cancelation fee, and that doesn't garantee a clean CC record nor a win in court.

And yeah, GOOD LUCK winning that in court, you vs the rogers corporation.

Long story short, you are a loser either way.

edit: BTW verbal contracts are used ALL the time. You are a fool if you think a verbal contract has little value.

[akz]

No, you will be billed 200$+ tax. You are a loser no matter what.
A CSR or CR agent will not give you **** service, they just wont offer you anything good. Therefore a few nasty e-mails and letters wont do **** for you.

They have your signature on the original contract, everytime you extend your contract it is noted on the contract. But ok, I guess you can just not pay them eh? Wrong, your credit rating will go to ****.

I guess you can sue them eh? Sure, but I assure you it will cost you more then the 230$ cancelation fee, and that doesn't garantee a clean CC record nor a win in court.

And yeah, GOOD LUCK winning that in court, you vs the rogers corporation.

Long story short, you are a loser either way.

edit: BTW verbal contracts are used ALL the time. You are a fool if you think a verbal contract has little value.

thankyou. Nuff said hah not gonna bother with him .. lol

[CJ TXB]

No, you will be billed 200$+ tax. You are a loser no matter what.
A CSR or CR agent will not give you **** service, they just wont offer you anything good. Therefore a few nasty e-mails and letters wont do **** for you.

They have your signature on the original contract, everytime you extend your contract it is noted on the contract. But ok, I guess you can just not pay them eh? Wrong, your credit rating will go to ****.

I guess you can sue them eh? Sure, but I assure you it will cost you more then the 230$ cancelation fee, and that doesn't garantee a clean CC record nor a win in court.

And yeah, GOOD LUCK winning that in court, you vs the rogers corporation.

Long story short, you are a loser either way.

edit: BTW verbal contracts are used ALL the time. You are a fool if you think a verbal contract has little value.

You are easily the most ignorant person in this forum that i've ever dealt with.

Reasons why you're wrong:

The store you sign the contract at keeps the records/contract so NO they cannot just make additions to a contract, and fyi adding things to a contract after it's been signed is illegal. I don't how ******** you have to be to even think otherwise. That alone makes me think you're an absolute idiot and I shouldn't even bother but... It's incredible you even go as far to assume that I would allow it to ruin my credit!!! Ridiculous.

It's quite apparent you know the law in and out.... Sure verbal contracts are ATTEMPTED in court, but it's one persons word against another! Don't be so stupid, just because I say Joe Scmhoe owes me 1 million dollars doesn't mean he literally does because I say it was a verbal contract that the two of us had, don't even bother saying that they have notes on your account or whatever because that would not hold up in court.

You think because they are a powerful corp that they can't lose in court battle? Ignorance yet again. Never heard of McDonalds/Starbucks or other companies being sued?

I never said that I would stop paying. I simply said that they have no proof that you must continue paying. No I won't screw my credit over, that would be something i'd expect something you to do.

If you think that after being mistreated/flagged by customer service a few INTELLIGENT emails would not get the point across that you no longer want their service that they won't comply? Personally I've never tried but I doubt it would be that hard, maybe even persistence would be the key.

Oh right because you don't always win court battles? Thanks tips couldn't have figured that one out myself. Funny though how you believe that you'd have to pay court costs if you did win the case though.

Long story short, you're ignorant and a loser.

[rfdrfd]

-No there is no link to these plans these plans are for EXISTING CUSTOMERS ONLY and are meant to be offered when you call in to cancel.. so you wont find these plans in a dealer or online..


Strategies:
err... be nice.. being pissed off and angry wont get you anywhere...
-Never demand.. always ask..



Thanx, what a great post ! Now, I don't quite understand these 2 above points. So how do I not sound upset to be able to CANCEL to get these plans?

Does the conversation go something like this:

- can I please get this $20/month plan... or else I Cancel ???

[raman]

I m pretty sure you can better plan than that. I have a corporate plan. I get exactly the same things as you mentioned for $23

[Mad.Whack]

You are easily the most ignorant person in this forum that i've ever dealt with.

Reasons why you're wrong:

The store you sign the contract at keeps the records/contract so NO they cannot just make additions to a contract, and fyi adding things to a contract after it's been signed is illegal. I don't how ******** you have to be to even think otherwise. That alone makes me think you're an absolute idiot and I shouldn't even bother but... It's incredible you even go as far to assume that I would allow it to ruin my credit!!! Ridiculous.

It's quite apparent you know the law in and out.... Sure verbal contracts are ATTEMPTED in court, but it's one persons word against another! Don't be so stupid, just because I say Joe Scmhoe owes me 1 million dollars doesn't mean he literally does because I say it was a verbal contract that the two of us had, don't even bother saying that they have notes on your account or whatever because that would not hold up in court.

You think because they are a powerful corp that they can't lose in court battle? Ignorance yet again. Never heard of McDonalds/Starbucks or other companies being sued?

I never said that I would stop paying. I simply said that they have no proof that you must continue paying. No I won't screw my credit over, that would be something i'd expect something you to do.

If you think that after being mistreated/flagged by customer service a few INTELLIGENT emails would not get the point across that you no longer want their service that they won't comply? Personally I've never tried but I doubt it would be that hard, maybe even persistence would be the key.

Oh right because you don't always win court battles? Thanks tips couldn't have figured that one out myself. Funny though how you believe that you'd have to pay court costs if you did win the case though.

Long story short, you're ignorant and a loser.

It's really funny how emotional you're getting. Age group pre-teen to teen? Or maybe you're just going through a bad year. Either way, I wont bother attacking your weak points, I see no point, unless you actually want to debate about this intelligently. I was just here to warn you. Let me repeat my advice.

Having known a senoir VP at Rogers, I assure you, you will lose. If you were to go to court you WILL lose time and money EVEN if you win the case. And I'm not even going to bother mentioning your credit.

Feel free to post another long rant, we had some good laughs. :cheesygri :lol:

P.S: I was calling you a "loser" in terms of the result. You calling me a loser and ignorant compliments your intelligence perfectly. :(

[setell]

Thanx, what a great post ! Now, I don't quite understand these 2 above points. So how do I not sound upset to be able to CANCEL to get these plans?

Does the conversation go something like this:

- can I please get this $20/month plan... or else I Cancel ???


Well I didn't ask for a new plan that way. I didn't try the whole cancel thing either. I called twice and the first call I made were me asking what kind of plans were available for me since I was out of a plan for the past 1.5 years. The CSR that took my first call wasn't superbly nice but offered me a pretty good plan. I told her I will think about it and took down the plan offer she gave me. The next day to my luck I got a flyer in the mail for free long distance on the weekends from a Rogers authorized dealer. So for my 2nd call I asked about that offer and how come new customers get it but old customers like myself didn't. The second CSR was really nice and gave me a really good offer. I couldn't resist so I took that offer. Here's what I got on a 3 year contract:

$25/mth + SAF+ 911+ NS 911
250 daytime minutes and unlimited calling from 6pm
unlimited weekends
$12 essential pkg (has enchanced voicemail, CID, and a few dollars of text messaging for free)
unlimited weekend long distance within Canada
$10 credit for the next 3 years (for CID and voicemail)
6 months of unlimited local calling/texting
R2R
$49 RAZR with bluetooth headset

My sister got a good offer too just by calling and asking nicely. It's being nice and I'm not sure I like the whole threat about cancelling. It works for some people but it doesn't work for me.

[CJJ25]

You are easily the most ignorant person in this forum that i've ever dealt with.

Reasons why you're wrong:

The store you sign the contract at keeps the records/contract so NO they cannot just make additions to a contract, and fyi adding things to a contract after it's been signed is illegal. I don't how ******** you have to be to even think otherwise. That alone makes me think you're an absolute idiot and I shouldn't even bother but... It's incredible you even go as far to assume that I would allow it to ruin my credit!!! Ridiculous.

It's quite apparent you know the law in and out.... Sure verbal contracts are ATTEMPTED in court, but it's one persons word against another! Don't be so stupid, just because I say Joe Scmhoe owes me 1 million dollars doesn't mean he literally does because I say it was a verbal contract that the two of us had, don't even bother saying that they have notes on your account or whatever because that would not hold up in court.

You think because they are a powerful corp that they can't lose in court battle? Ignorance yet again. Never heard of McDonalds/Starbucks or other companies being sued?

I never said that I would stop paying. I simply said that they have no proof that you must continue paying. No I won't screw my credit over, that would be something i'd expect something you to do.

If you think that after being mistreated/flagged by customer service a few INTELLIGENT emails would not get the point across that you no longer want their service that they won't comply? Personally I've never tried but I doubt it would be that hard, maybe even persistence would be the key.

Oh right because you don't always win court battles? Thanks tips couldn't have figured that one out myself. Funny though how you believe that you'd have to pay court costs if you did win the case though.

Long story short, you're ignorant and a loser.

damn...i wish i was a xbox360 winner.

Honestly, I don't think you will win the case. It is true that people sue starbucks and other fast food franchises. However the % if people who win against is very slim...And I very sure that verbal agreement is liable in court. Big corporations spend millions of money on their legal affairs every year. I know for fact that Rogers has a legal department and everything from an online ad to the formation of the actual contract will go through them before showing it to the public. It is seldom that an individual will have the knowledge and resources to take down a corporation.

[akz]

Thanx, what a great post ! Now, I don't quite understand these 2 above points. So how do I not sound upset to be able to CANCEL to get these plans?

Does the conversation go something like this:

- can I please get this $20/month plan... or else I Cancel ???

lol no.. a good strategy is to say like ohh bell currently is offering me something similar (say a similar plan) and ask if rogers has the same thing then thell tell you they do :) You dont have to pretend to cancel that just gets you transfered over to the retentions dept so you dont have to tell them they will assume that you are thinking about canceling and you will be transfered over to retentions. So dun worry about having to tell em you want to cancel :)


I m pretty sure you can better plan than that. I have a corporate plan. I get exactly the same things as you mentioned for $23

raman.. plz read I did mention corporate plans.. however you need to work at the certain place to have a corp plan.. I know that there are ppl who dont work for a place that are on a corporate plan however those chances dont come by often :) So im not saying that those 2 are the plans but most retentions take shape of those 2 plans. I currently have all that + 100cdnld + unlimited R2R + 6pm for $20 lol but im not on a corp plan. It all depends on how you roll the dice :)

You are easily the most ignorant person in this forum that i've ever dealt with.....

If you think that after being mistreated/flagged by customer service a few INTELLIGENT emails would not get the point across that you no longer want their service that they won't comply? Personally I've never tried but I doubt it would be that hard, maybe even persistence would be the key.


seriously.. lol im pretty sure hes not the most ignorant person in this forum currently.. also plz dont bother with INTELLIGENT emails.. because obviously you cant write them seeing the way you cant even handle yourself properly in this thread.. if your trying to start a online brawl here.. just end it.

[CJ TXB]

It's really funny how emotional you're getting. Age group pre-teen to teen? Or maybe you're just going through a bad year. Either way, I wont bother attacking your weak points, I see no point, unless you actually want to debate about this intelligently. I was just here to warn you. Let me repeat my advice.

Having known a senoir VP at Rogers, I assure you, you will lose. If you were to go to court you WILL lose time and money EVEN if you win the case. And I'm not even going to bother mentioning your credit.

Feel free to post another long rant, we had some good laughs. :cheesygri :lol:

P.S: I was calling you a "loser" in terms of the result. You calling me a loser and ignorant compliments your intelligence perfectly. :(


Great response. I really don't have to say much more then what's been said. The only thing you can come up with is ignornat assumptions that have no substance behind them. I could care less who you know, the fact is it wouldn't even get to court because they have no proof. It's as simple as that.

I called you a loser/ignorant only because you come into this thread and attack me trying to act like a smart ass and I put you in your place. No it wasn't a rant, it was an intelligent post that dealt with facts not beliefs or stupidity.

damn...i wish i was a xbox360 winner.

Honestly, I don't think you will win the case. It is true that people sue starbucks and other fast food franchises. However the % if people who win against is very slim...And I very sure that verbal agreement is liable in court. Big corporations spend millions of money on their legal affairs every year. I know for fact that Rogers has a legal department and everything from an online ad to the formation of the actual contract will go through them before showing it to the public. It is seldom that an individual will have the knowledge and resources to take down a corporation.


1) You're not taking the corporation down.
2) You think they would even take it to court?
3) I'm not taking them to court, and in 2008 I guarantee one phone call will get me out of the last year.
4) I don't know how many times I have to say this but unless they have a recording of you literally saying "Yes I understand it's till 2009" they have NO PROOF. It's one word against another! In fact that would even have to get the same rep to testify in court to even have proof that was what had been said. I can also guarantee that a rep cannot recall a phone conversation from 3 years ago.

A judge would say it's one word against the others, and not only that but (Rogers) word would be from an employee who has to recall it from 3 years ago...

[erster13]

I have been with rogers 10 yrs this is the latest plan I just got:

500 daytime minutes
unlimited evenings and weekends (6pm)
r2r
call display
call forwarding
conference calling
SAF and 911

$50
+ $12 for essential pack
- $ 5 credit

Second phone
$20 sharing the 500 and the rest of package is the same the second line is only ever used at night and weekends

2 phones Nokia 6101 and motorola V551 $0
and no 35 admin chare on either.

Apparently good for only long standing customers. $77 per month for 2 phones sounds good I think! :)

[CJ TXB]

I have been with rogers 10 yrs this is the latest plan I just got:

500 daytime minutes
unlimited evenings and weekends (6pm)
r2r
call display
call forwarding
conference calling
SAF and 911

$50
+ $12 for essential pack
- $ 5 credit

Second phone
$20 sharing the 500 and the rest of package is the same the second line is only ever used at night and weekends

2 phones Nokia 6101 and motorola V551 $0
and no 35 admin chare on either.

Apparently good for only long standing customers. $77 per month for 2 phones sounds good I think! :)


That's actually a smoking deal.

I have the v551 and it's an amazing phone. Bluetooth is by far the best feature, from picture/games/ringtone transferring to the headset, I don't know what i've been doing without one! I used to have the 3220 and it was terrible. After a few months the damn thing fell apart.

[DaTrader]

I have been with rogers 10 yrs this is the latest plan I just got:

500 daytime minutes
unlimited evenings and weekends (6pm)
r2r
call display
call forwarding
conference calling
SAF and 911

$50
+ $12 for essential pack
- $ 5 credit

Second phone
$20 sharing the 500 and the rest of package is the same the second line is only ever used at night and weekends

2 phones Nokia 6101 and motorola V551 $0
and no 35 admin chare on either.

Apparently good for only long standing customers. $77 per month for 2 phones sounds good I think! :)

I think you will also get charge SAF + 911 for the second phone. Sounds like the plan I used to have with the wife under the Family plan. What is enhanced now is the R2R which is not limited to family calls.

If they do charge you the SAF+911 you may want to look into separating the lines. Some have been successful in getting a $25 plan - $5 credit for 200 daytime minutes. You don't have to eat up from the 500min phone this way.

DaT

[akz]

I have been with rogers 10 yrs this is the latest plan I just got:

500 daytime minutes
unlimited evenings and weekends (6pm)
r2r
call display
call forwarding
conference calling
SAF and 911

$50
+ $12 for essential pack
- $ 5 credit

Second phone
$20 sharing the 500 and the rest of package is the same the second line is only ever used at night and weekends

2 phones Nokia 6101 and motorola V551 $0
and no 35 admin chare on either.

Apparently good for only long standing customers. $77 per month for 2 phones sounds good I think! :)

hrmm not a bad plan man.. but you should have tried for the $45/700minute plan and since you are paying $20 to share the .. 500 minutes and since its + SAFF & 911 might as well go for a $20 retention plan :) but other then that its not bad ^_^

[tjuzer]

I would hold before doing hug. More phone come in March I heard :!:

[fantom]

I have been with rogers 10 yrs this is the latest plan I just got:

500 daytime minutes
unlimited evenings and weekends (6pm)
r2r
call display
call forwarding
conference calling
SAF and 911

$50
+ $12 for essential pack
- $ 5 credit

Second phone
$20 sharing the 500 and the rest of package is the same the second line is only ever used at night and weekends

2 phones Nokia 6101 and motorola V551 $0
and no 35 admin chare on either.

Apparently good for only long standing customers. $77 per month for 2 phones sounds good I think! :)

yeah, I got that too... however, the SAF and 911 costs are included in the $77 price already ;)

btw, I asked my rep about the R2R and she said they are not able to add R2R to that specific plan... so how in the world did you get that?!

[zzricezz]

I have been with rogers 10 yrs this is the latest plan I just got:

500 daytime minutes
unlimited evenings and weekends (6pm)
r2r
call display
call forwarding
conference calling
SAF and 911

$50
+ $12 for essential pack
- $ 5 credit

Second phone
$20 sharing the 500 and the rest of package is the same the second line is only ever used at night and weekends

2 phones Nokia 6101 and motorola V551 $0
and no 35 admin chare on either.

Apparently good for only long standing customers. $77 per month for 2 phones sounds good I think! :)

my dad was offer this as well but no way we are dropping the 1500mins plan for this deal..

[bubble.tea]

my dad was offer this as well but no way we are dropping the 1500mins plan for this deal..
if you have a 1500 min plan...why would they offer you something smaller?

That just doesn't make any sense pal.

[zzricezz]

if you have a 1500 min plan...why would they offer you something smaller?

That just doesn't make any sense pal.

don't know.. i asked them.. do i re-new on my current plan.. and they said no.. I would have to take the new plan if we wanted the free phone..

I think it a way to get ppl off the old plan i guess..

[bubble.tea]

don't know.. i asked them.. do i re-new on my current plan.. and they said no.. I would have to take the new plan if we wanted the free phone..

I think it a way to get ppl off the old plan i guess..ahhh...pretty lucrative.

[AllWheelDrift]

I tried calling customer retention a while back and it got me onto a corp plan but it still wasn't as good as most of the deals here. I just called again because I wanted to upgrade my phone anyhow.

Told them my friends were getting better plans. Similar airtime but including call display.

Was immediately offered unlimited early evenings & weekends, 150 daytime, call display included for $25 with a 2 year renewal. Asked if I could upgrade my phone too. SE W600i for $99 on 3 year and the daytime minutes increased to 250. I asked if there was anything with less minutes because I don't use that many. The only option was switch to 8pm evenings and the price was $20 month. Guess I hestitated because he said he could credit me $5/month if I stuck with the $25 plan for the 3 years. I said OK and then asked about the admin fee for the upgrade. He said he'd already waived it which is why he hadn't mentioned it.

Summary:
3 year contract
Unlimited Evenings & Weekends starting at 6:00pm
250 Daytime Minutes
Call Display
$25/month - $5/month credit
$99 SE W600i ($35 admin fee waived)

Not sure how this compares with what others have been getting lately but I didn't have to fight for it and it saves me $10/month over my current plan while giving me 100 more daytime minutes. All I was really looking for was to have the admin fee waived on the hardware upgrade.

[rfdrfd]

That sounds pretty good to me. Although, gotta add $6.95 + 911 fee, so stupid. Then tax.



Summary:
3 year contract
Unlimited Evenings & Weekends starting at 6:00pm
250 Daytime Minutes
Call Display
$25/month - $5/month credit
$99 SE W600i ($35 admin fee waived)

Not sure how this compares with what others have been getting lately but I didn't have to fight for it and it saves me $10/month over my current plan while giving me 100 more daytime minutes. All I was really looking for was to have the admin fee waived on the hardware upgrade.

[B0000rt]

If you guys would stop scrounging over insanely low PP, take a look at this:
http://www.howardforums.com/showthread.php?t=862800

Utterly amazing.
(the dollar figures are total accumulated amount spent per ACCOUNT not per line, as it was before)

[rvs007]

But it's been confirmed that the accumulated amount resets after you do a HUP. So for everyone who is on the retention plan, it will take them more than the current 2 years to get a HUP at the new customer price level.

The upside is every customer can do a HUP at any time after the initial 6 months at a cost of the phone (at new customer price level) plus $50 plus $35 admin fee. From Chillin's analysis, this new HUP plan will benefit those who wants to get new phones often, and those who have a high monthly bill.

[tjuzer]

Could be leaving country to work and could cancel last minute. What happen when you want cancel but cancelation or retention department close :?: Can regular rep cancel or alway transfer retention :?:

[HamsterGirl35]

I tried and tried and tried......still they wouldn't give me R2R.... :(
I think I might have to stick to $25 (250 day time plus call display and after 6pm)

[ichpen]

This is what I got from Rogers retention recently:

$50 inc. 911 and system access fee
Call display, voicemail
500 daytime minutes
6pm evenings (unlimited)
unlimited text messages for an extra $5
one year contract

Is this any good?

[spdztr]

This is what I got from Rogers retention recently:

$50 inc. 911 and system access fee
Call display, voicemail
500 daytime minutes
6pm evenings (unlimited)
unlimited text messages for an extra $5
one year contract

Is this any good?

That's a pretty good deal.
This is what I got last week:
$50
Call Display, Call Waiting, 3way, etc..
700 minutes
6pm evening
Free R2R
3 year contract
$29 v551 with free Bluetooth headset. (would have been free, but b/c of the headset, she couldn't give it to me for free).

I didn't get the SAF or VM included, but I"m pretty happy with the 700 minutes and the R2R. Almost means unlimited talking for me.

After the 15% VIP discount, the total should be around $60/mth.

[bubble.tea]

This is what I got from Rogers retention recently:

$50 inc. 911 and system access fee
Call display, voicemail
500 daytime minutes
6pm evenings (unlimited)
unlimited text messages for an extra $5
one year contract

Is this any good?
wow., so the 500 is good to go then. Enjoy it.

[ichpen]

wow., so the 500 is good to go then. Enjoy it.

It's not bad and certainly a lot less than my previous plan. Could've argued for a free phone but I have my own and didn't have 30 mins to spare. Sadly, Rogers rapes me on a data plan that's attached to this which the retention guy said he could not play with as it's an entirely different department.

Anyone got a good deal on a dataplan?

[gravespinner]

Are there any retention deals on long distance calling. I just hate looking at the deals you can get in the US.

[Mint]

I tried calling customer retention a while back and it got me onto a corp plan but it still wasn't as good as most of the deals here. I just called again because I wanted to upgrade my phone anyhow.

Told them my friends were getting better plans. Similar airtime but including call display.

Was immediately offered unlimited early evenings & weekends, 150 daytime, call display included for $25 with a 2 year renewal. Asked if I could upgrade my phone too. SE W600i for $99 on 3 year and the daytime minutes increased to 250. I asked if there was anything with less minutes because I don't use that many. The only option was switch to 8pm evenings and the price was $20 month. Guess I hestitated because he said he could credit me $5/month if I stuck with the $25 plan for the 3 years. I said OK and then asked about the admin fee for the upgrade. He said he'd already waived it which is why he hadn't mentioned it.

Summary:
3 year contract
Unlimited Evenings & Weekends starting at 6:00pm
250 Daytime Minutes
Call Display
$25/month - $5/month credit
$99 SE W600i ($35 admin fee waived)

Not sure how this compares with what others have been getting lately but I didn't have to fight for it and it saves me $10/month over my current plan while giving me 100 more daytime minutes. All I was really looking for was to have the admin fee waived on the hardware upgrade.

I just saw your post and called, but was unable to get the same deal. I was able to get the w600i for $99, but the admin fee wouldnt be waived and I couldnt get the $5 credit.

I may try calling again later. Any reviews on the w600? from the specs of it, it looks awesome.

Update: I just tried calling again, and managed to get the admin fee @ 50% and 6 months of free Voicemail (similar to having a $5 credit). If i could have gotten the free vm for the rest of my contract (as other people have) that would have been the perfect plan for me. But i didn't try any harder as the rep I got was nice and willing to atleast offer me the 6 months and 1/2 admin fee.

Overall, thumbs up for rogers. I've had a pretty good experience with them ever since i've started.

[bubble.tea]

WOW...we're reaching 4000 posts people...a suggestion as to how to celebrate?

everyone call in at a preset time to CR, and JUST say, "Thank You for your service-I really appreciate all you've done for my line(s)., share a chuckle with the rep (pick-up...if you must :D), and hang up.

heheh., I'd say that'd catch their attention :D

[st7860]

yes. lets all synchronize our clocks to the US Nuclear atomic clock, then at the right time, all call in and give the CSRs compliments (http://www.urbandictionary.com/define.php?term=mad+props)

[bubble.tea]

yes. lets all synchronize our clocks to the US Nuclear atomic clock, then at the right time, all call in and give the CSRs compliments (http://www.urbandictionary.com/define.php?term=mad+props)
lmao at the vertical banner at urbandick.....MORE COWBELL!!!!!!!!!!!!!!!! heheh


so estimates on when we'll reach 4000., and have to call in?

[sandman101]

I was offered either phone the razr or the w600i,which would you choose?
The Razr comes with a plantronics bluetooth as well as a leather case.

[Pavel]

I was offered either phone the razr or the w600i,which would you choose?
The Razr comes with a plantronics bluetooth as well as a leather case.
Razr is crap and a novelty item. Does that help? ;)

[edbert]

After some calling I got a plan which I was pretty happy with last week. Basically I got the BCAA plan and the service rep, named Dola, waived service fees etc...it was too good to be true...
He also threw in R2R and said it would work as long D across the country. I suspected he was lying, but i figured I'll take it anyway. The plan was basically:

250 day
U/E 6
CID
VM
Std Network features
R2R
100 LD
System Access + 911
$22.45+tax

I was pretty happy with that. he said it would kick in on the 8th, of course when I checked my plan on the 8th, it didn't say squat. So I called in to check, and the rep couldn't find any log of that previous call!
After more ragging and an hour later, I had it out with a manager. She went through the entire bargaining process again (grumble), and eventually i squeaked out with the same deal, minus voicemail (which I don't use). It took a lot of haggling and ranting...but all with a respectful and polite tone.

Anway, it's all done now (fingers crossed).

I have to say, the reps I spoke to who were not lying were great...just watch out for Dola :evil:

Thanks for the thread RFD and RFD'ers :)

[ItemFinder]

As with all things, you can get a good rep and you can get a bad rep. I just noticed on my invoice that I was charged for my free handset, but when I called in, they promptly reversed the charges. Also, I thought SAF was credited monthly, but to my amazement, not only is SAF credited, but it is never charged!

[rfdrfd]

Congrats. Don't u just hate that, Guy A tells u something, then Guy B doesn't see it on the computer. Then you gotta talk to Guy C, D and E then you get the similar deal.

I think I'd record the conversation next time with Guy A, then play it back to Guy B.



After some calling I got a plan which I was pretty happy with last week. Basically I got the BCAA plan and the service rep, named Dola, waived service fees etc...it was too good to be true...
He also threw in R2R and said it would work as long D across the country. I suspected he was lying, but i figured I'll take it anyway. The plan was basically:

250 day
U/E 6
CID
VM
Std Network features
R2R
100 LD
System Access + 911
$22.45+tax

I was pretty happy with that. he said it would kick in on the 8th, of course when I checked my plan on the 8th, it didn't say squat. So I called in to check, and the rep couldn't find any log of that previous call!
After more ragging and an hour later, I had it out with a manager. She went through the entire bargaining process again (grumble), and eventually i squeaked out with the same deal, minus voicemail (which I don't use). It took a lot of haggling and ranting...but all with a respectful and polite tone.

Anway, it's all done now (fingers crossed).

I have to say, the reps I spoke to who were not lying were great...just watch out for Dola :evil:

Thanks for the thread RFD and RFD'ers :)

[Mint]

Does anyone know what comes with the W600i? I would assume that since its called an mp3 phone, it would come with a data cable to transfer mp3 onto the phone. can anyone confirm?

[AllWheelDrift]

Does anyone know what comes with the W600i? I would assume that since its called an mp3 phone, it would come with a data cable to transfer mp3 onto the phone. can anyone confirm?
Rogers website does say it comes with a USB data cable.

[gq_fuzion]

Does anyone know what comes with the W600i? I would assume that since its called an mp3 phone, it would come with a data cable to transfer mp3 onto the phone. can anyone confirm?

the packages at my store include a data cable

[WorldIRC]

It coems with the cable, the manuals, software CD, headphones, two faceplates (orange and blue), charger

[st7860]

rumour has it that Rogers is going to launch a brand new Hardware Upgrade program soon. The new program is rumored to depend more on total spending with rogers rather than the amount of time you've been a customer.

http://www.howardforums.com/showthread.php?threadid=862800

[Mad.Whack]

rumour has it that Rogers is going to launch a brand new Hardware Upgrade program soon. The new program is rumored to depend more on total spending with rogers rather than the amount of time you've been a customer.

http://www.howardforums.com/showthread.php?threadid=862800

Its not a rumor, its been confirmed.

Therefore if you CAN hup. And you're last hup was ~2 years ago (or less). I recomend you hup ASAP (before march 20th). I just hupped two days ago and saved 85$ if I were to hup after March 20th.

[rfdrfd]

A general question:

I'm already customer with ROgers, do I have to call in to ask for new plans and upgrades or can I walk to a LIVE person at a Rogers's shop in a shopping mall ?

For some reason, I'd rather get a new phone from a REAL store, rather than shipping it to me. If anything goes wrong, at least I can go back to the dude.

Its not a rumor, its been confirmed.

Therefore if you CAN hup. And you're last hup was ~2 years ago (or less). I recomend you hup ASAP (before march 20th). I just hupped two days ago and saved 85$ if I were to hup after March 20th.

[Mad.Whack]

A general question:

I'm already customer with ROgers, do I have to call in to ask for new plans and upgrades or can I walk to a LIVE person at a Rogers's shop in a shopping mall ?

For some reason, I'd rather get a new phone from a REAL store, rather than shipping it to me. If anything goes wrong, at least I can go back to the dude.

If you want to change your plan, call the customer retention #.

If you want to upgrade your phone (HUP), you can:
- Go to a rogers store or
- Call customer service or
- Call customer relations.

If you want to do both I recomend you do it through customer relations.
If you want to try to to get your early upgrade fees waived call customer relations.
If you don't have any early upgrade fees then just go upgrade in store. But keep in mind there is a 35$ Administration fee. If you don't want to pay it, customer relations have been known to waive the fee, stores wont.

[rfdrfd]

Thanks! I'm sure its posted somewhere here, what's the retention number? Is it 1-800-Rogers1 ? Or something else?

Ya, I don't know if I want to upgrade my phone, I'm using an old phone, but have lots of batteries for it and its working beautifully. Since i paid a few hundred for it back then, I'd wanna keep using it till its end.

But that Moto Razr does sound good.


If you want to change your plan, call the customer retention #.

If you want to upgrade your phone (HUP), you can:
- Go to a rogers store or
- Call customer service or
- Call customer relations.

If you want to do both I recomend you do it through customer relations.
If you want to try to to get your early upgrade fees waived call customer relations.
If you don't have any early upgrade fees then just go upgrade in store. But keep in mind there is a 35$ Administration fee. If you don't want to pay it, customer relations have been known to waive the fee, stores wont.

[AllWheelDrift]

Thanks! I'm sure its posted somewhere here, what's the retention number? Is it 1-800-Rogers1 ? Or something else?
Check the first post in this thread. ;)

[rfdrfd]

Check the first post in this thread. ;)

;) ;) ;)

[yams]

Its not a rumor, its been confirmed.

Therefore if you CAN hup. And you're last hup was ~2 years ago (or less). I recomend you hup ASAP (before march 20th). I just hupped two days ago and saved 85$ if I were to hup after March 20th.

May I ask how do you know you saved $85? My contact expire this Aug, should I call for HUP now or after my contact? I'm wondering will I get better deal after my contact end, since they want to keep me?

Also, I would like to know the cheapest price for HUP to SE W600i, is it $99 for renewal 3 years contract? Anyone got it with lower price? Do they require min monthly plan >$xx to get that? :confused:

Thanks.

[thelefteyeguy]

need help...for some reason i tried to add another phone to the plan...(couples plan) and i wasnt able to for some reason.

any rogers sales rep/experience here that can get me a great quote for a couples plan?

[Mad.Whack]

May I ask how do you know you saved $85? My contact expire this Aug, should I call for HUP now or after my contact? I'm wondering will I get better deal after my contact end, since they want to keep me?

Also, I would like to know the cheapest price for HUP to SE W600i, is it $99 for renewal 3 years contract? Anyone got it with lower price? Do they require min monthly plan >$xx to get that? :confused:

Thanks.

This is the new HUP guidelines. If you don't understand it, read http://www.howardforums.com/showthread.php?t=862800

Basically I saved 50$ + admin (35).

The Tier discount is based on your monthly spending, therefore until you have spent 1000$+ you will be upgrading at the price of the phone + 50$ + admin fee. To make things even worse, everytime you upgrade you're monthly spending accumulation goes back to 0.

<$1000 --- phone + $50 + admin
<$1200 --- phone + $25 + admin
<$1500 --- phone
<$2500 --- phone - $25
<$5000 --- phone - $100

Futhermore the renewal on a W600i just went up to 129.99 (after 50MIR) as of today. Sorry :p

[rfdrfd]

So if i'm reading that forum's threads correctly, this is accumulation right? Since we are normally on a $35 / month plans here.



This is the new HUP guidelines. If you don't understand it, read http://www.howardforums.com/showthread.php?t=862800

Basically I saved 50$ + admin (35).

The Tier discount is based on your monthly spending, therefore until you have spent 1000$+ you will be upgrading at the price of the phone + 50$ + admin fee. To make things even worse, everytime you upgrade you're monthly spending accumulation goes back to 0.

<$1000 --- phone + $50 + admin
<$1200 --- phone + $25 + admin
<$1500 --- phone
<$2500 --- phone - $25
$5000 --- phone - $100

[Mad.Whack]

So if i'm reading that forum's threads correctly, this is accumulation right? Since we are normally on a $35 / month plans here.

Accumulated then reseted everytime you HUP.
Basically it will take you 3 years on a 35$ to upgrade your phone at the CURRENT hup price.

Clearly the new system is worse considering that the old system allowed you to upgrade AT LEAST every 2 years, some could every 18 months, some 12, 6 and others can HUP monthly since they are high spenders.

[rvs007]

^^ The amount is accumulated since Jan/01, beginning of your account, or since the last HUP, whichever is later. Once you do a HUP, your accumulated amount is reset to zero (meaning you'll be in Tier 1 again).

[rfdrfd]

So, if I'm a LONG time user and NEVER HUP ever, is it better for me to do this NOW, BEFORE they intro this new system?

Or after?

Accumulated then reseted everytime you HUP.
Basically it will take you 3 years on a 35$ to upgrade your phone at the CURRENT hup price.

Clearly the new system is worse considering that the old system allowed you to upgrade AT LEAST every 2 years, some could every 18 months, some 12, 6 and others can HUP monthly since they are high spenders.

[rvs007]

^^ You'll have to figure out how much you have spent on your wireless bill before taxes since the start of your plan or since Jan/2001, whichever is later.

Then figure out which tier that puts you in.

If you save more being on that tier, then wait until March 20 to do your HUP. If you don't, then do the HUP now.

[rfdrfd]

Just wireless bill counts right? Cause i've had Rogers for bundle for many years.

My wirelss have been on with them for 3 yr terms twice, then 2 more yrs of no contract, cheapy plan.


^^ You'll have to figure out how much you have spent on your wireless bill before taxes since the start of your plan or since Jan/2001, whichever is later.

Then figure out which tier that puts you in.

If you save more being on that tier, then wait until March 20 to do your HUP. If you don't, then do the HUP now.

[Mad.Whack]

So, if I'm a LONG time user and NEVER HUP ever, is it better for me to do this NOW, BEFORE they intro this new system?

Or after?

Just wireless.

If you think you've spent over 2500$ (since Jan 2001) before the service access fee + taxes. You should probably wait.

If you're pretty sure you haven't, you are probably better off doing it now.

It isn't confirmed whether the SAF and taxes will be accumulated with your spending amount. But from a business point of view, I doubt it will.

Personally I think YOU can wait, but thats just an opinion.

[rfdrfd]

Thanx. Man, that's so hard to calculate !!

Can I just phone them and ask them what TIER i'm in??? haha Or can i phrase it as: what am I eligible for?


Does it matter if I do NOT want a new phone, and just up my plan a little (customize it to what i want: unlim weekends, call display and voicemail, and the rest, I dont care really)


Just wireless.

If you think you've spent over 2500$ (since Jan 2001) before the service access fee + taxes. You should probably wait.

If you're pretty sure you haven't, you are probably better off doing it now.

It isn't confirmed whether the SAF and taxes will be accumulated with your spending amount. But from a business point of view, I doubt it will.

[AllWheelDrift]

Does it matter if I do NOT want a new phone, and just up my plan a little (customize it to what i want: unlim weekends, call display and voicemail, and the rest, I dont care really)
If you don't want a new phone then you don't need to care about which HUP is better for you, since you won't use it anyhow. You can get just as good a plan without getting a new phone.

[rfdrfd]

:cheesygri fantastic.

If i get a new plan (without hardware change), it won't reset my HUP then right? Cause incase my old clunker dies out on me.

If you don't want a new phone then you don't need to care about which HUP is better for you, since you won't use it anyhow. You can get just as good a plan without getting a new phone.

[yams]

What if I have 2 lines on 1 bill, but they are NOT in family plan. Do they cal by the total, or separately?
Both were HUP'ed at the same time 2004 Aug.
line1: $25 plan line2: $20 plan

If cal by the total of 2 lines:
March 20: ($25+$20+SAF+SAF) *19 = 1120 ==>Tier 1
2006 Sep: ($25+$20+SAF+SAF) *26 = 1534 ==>Tier 3 (no extra fee, same as if I call before March 20, current HUP)
Am I correct? :confused: :confused:

Thanks for letting me know. But WHY the price of W600i would gone up? :mad:
I'm thinking if I wait until after my contact expire, hope W600i price will drop by that time... >:(

[rvs007]

^^ The accumulated total is based on one account (bill), even if you have 2 lines. With 2 lines, it just means you'll accumulate faster because your monthly service fee over the two lines is higher.

However, once you do a HUP on either line, your total is reset to zero. If you plan on doing a HUP on both lines, you will get the benefit of a higher tier on only one of the lines.

[cor]

I wonder if we will still be able to get upgrades through the Retensions Dept under this new method. I have been able to get upgrades before the 18 months and without paying the admin fee or for the phone through Retensions. But I am afraid that after the 20th I won't be able to. Anyone out there know?

Cor

[iambored]

Is the $35 admin fee the same as the Hardware Upgrade Shipping fee? CSR told me that the admin fee would be waived but on my invoice, there was a charge of $35 Hardware Upgrade Shipping fee. thx.

[Mad.Whack]

Is the $35 admin fee the same as the Hardware Upgrade Shipping fee? CSR told me that the admin fee would be waived but on my invoice, there was a charge of $35 Hardware Upgrade Shipping fee. thx.

Call in, thats the same fee.

[HamsterGirl35]

Questions:
If after a year (of 3 yr contract) I want to renew my contract (to a better plan? not sure yet) will I be able to ask for HUP upon renewal? How about waiving the fees?

ps, I've already had the HUP a year ago when I resigned the contract.

Thanks

[gravespinner]

About 18 months ago I got a letter saying that I was entitled to a new phone for being a loyal customer (actually my wife's but WTH). So there were a couple of choices and she got a Sony Ericson.

Would that have zero'd the HUP?

[MukiCookiepaws]

I got the same deal as someone else calling the Customer relations # 1-888-936-7283

$25 for:
200 Day Time Minutes
Unlimited Minutes after 6pm + Weekends
Call Display

Since I previously had the $12 bundle for Call Display + Voice Mail + Txt... the rep gave me Voicemail for $5.. and free Text Messaging.

Glad I called that # :) I spoke with a rep in store + customer service... they couldn't give me anything as nice ;)

[bubble.tea]

did anyone get the 700min plan for around $30? :cheesygri

[st7860]

I got the same deal as someone else calling the Customer relations # 1-888-936-7283

$25 for:
200 Day Time Minutes
Unlimited Minutes after 6pm + Weekends
Call Display

Since I previously had the $12 bundle for Call Display + Voice Mail + Txt... the rep gave me Voicemail for $5.. and free Text Messaging.

Glad I called that # :) I spoke with a rep in store + customer service... they couldn't give me anything as nice ;)

for $25 you're supposed to get 250 minutes daytime, not 200

[Mint]

This is the new HUP guidelines. If you don't understand it, read http://www.howardforums.com/showthread.php?t=862800

Basically I saved 50$ + admin (35).

The Tier discount is based on your monthly spending, therefore until you have spent 1000$+ you will be upgrading at the price of the phone + 50$ + admin fee. To make things even worse, everytime you upgrade you're monthly spending accumulation goes back to 0.

<$1000 --- phone + $50 + admin
<$1200 --- phone + $25 + admin
<$1500 --- phone
<$2500 --- phone - $25
<$5000 --- phone - $100

Futhermore the renewal on a W600i just went up to 129.99 (after 50MIR) as of today. Sorry :p

Does anyone know when the "accumulation of spendings" starts? i.e does it go all the way back to when you first created your account? or does it start when this new HUP becomes effective?

And I just did a HUP a few days ago, so would that reset my spending to $0 or would I still have all my 'accumulation' since this plan isnt in effect yet. Tried reading up on this in hofo, but theres a gabillion pages.

[rvs007]

Does anyone know when the "accumulation of spendings" starts? i.e does it go all the way back to when you first created your account? or does it start when this new HUP becomes effective?

And I just did a HUP a few days ago, so would that reset my spending to $0 or would I still have all my 'accumulation' since this plan isnt in effect yet. Tried reading up on this in hofo, but theres a gabillion pages.

Your "accumulation of spendings" starts January 2001, when you created your account, or when you last did your HUP, whichever is later.

So in your case, it's when you last did HUP.

[MukiCookiepaws]

for $25 you're supposed to get 250 minutes daytime, not 200

Really? Crap.... not really a bit deal to me since I don't use my phone during the day when I'm at work...

But maybe I'll take a look into that ;)

[ItemFinder]

Really? Crap.... not really a bit deal to me since I don't use my phone during the day when I'm at work...

But maybe I'll take a look into that ;)
He's wrong. Just ignore him. For $20, you'll get the standard 200 minutes. For $5 extra, you get early evenings. If you're an exceptional customer, they may offer you the 50 extra minutes, but don't hold your breath. It's dependent on your history, tenure, spending habits and mostly importantly, the rep you talk to.

[HamsterGirl35]

I don't think he's wrong..... When I called, the rep did offer $25 (250 min/cid/unlimited evenings weekends starts at 6pm) Howeveer, at the time, I said to hold off coz I was looking for them to add R2R, but, she wouldn't be able to........(luckily, they had the in my acct notes, so I can still call back and ask for it.....and today's the last day of the billing...I must do that soon)

cheers

[MukiCookiepaws]

Watch out b/c sometimes they might leave stuff out in the documentation.... my guy almost forgot about the 'waived' admin fee for the hardware upgrade.

[felix]

But that Moto Razr does sound good.
The RAZR isn't that great. It's too wide for some, and not very comfortable to hold. My sister showed me hers and I'm like what is this hideous thing. I'm looking at the Motorola ROKR instead ... I'm not a fan of flip phones. Will need to see it in store first to make sure it fits in my hand.

What do you guys think of this deal ..
http://www.redflagdeals.com/forums/showthread.php?t=264020

Is it good for the ROKR or W600i?

[Mint]

Questions:
If after a year (of 3 yr contract) I want to renew my contract (to a better plan? not sure yet) will I be able to ask for HUP upon renewal? How about waiving the fees?

ps, I've already had the HUP a year ago when I resigned the contract.

Thanks
There should be a HUP fee, however, this can be waived depending on the CSR. I just did the same thing. I had a HUP ~16 months ago, and just got a HUP a few days ago. HUP fee waived.

[AllWheelDrift]

Really? Crap.... not really a bit deal to me since I don't use my phone during the day when I'm at work...

But maybe I'll take a look into that ;)
Depends on the length of your term. 250 minutes is if you renew for 3 years. 200 minutes might be for 2 year term.

[st7860]

Really? Crap.... not really a bit deal to me since I don't use my phone during the day when I'm at work...



yes, thats right. mr "I F" is a noob. for $25/mo + tax and licence , the rogers retention plan is 250 day, unlimited EW at 6pm. The $25/mo with 250 day and unlimited EW at 6pm with FREE call display is available to almost ANY rogers customer, with only ONE condition, that is, having had that contract for at least 6 months already.

for $20/mo+tax and licence, you get the same thing, but only 200 daytime.

on both options, call display should be free.

for exceptional customers(case by case basis), long distance or rogers to rogers may be somewhat included.

[ItemFinder]

yes, thats right. mr "I F" is a noob. for $25/mo + tax and licence , the rogers retention plan is 250 day, unlimited EW at 6pm. The $25/mo with 250 day and unlimited EW at 6pm with FREE call display is available to almost ANY rogers customer, with only ONE condition, that is, having had that contract for at least 6 months already.

for $20/mo+tax and licence, you get the same thing, but only 200 daytime.

on both options, call display should be free.

for exceptional customers(case by case basis), long distance or rogers to rogers may be somewhat included.
These retention deals aren't offers you can simply sign up for, meaning it will vary depending on which rep you're talking to. The plans are not meant to be given out upon request, so there is no set number of minutes. For all you know, someone could get a 700 minute plan and get $20 worth of credits to make the price $25. If you do refer to the FIRST post in this whole thread, you'll clearly see the original poster got 200 minutes with evenings at 6pm for $25. I rest my case.

[st7860]

These retention deals aren't offers you can simply sign up for, meaning it will vary depending on which rep you're talking to. The plans are not meant to be given out upon request,.

It doesn't matter whether or not they are meant to be given out upon request.

the $25+tax+licence plan includes 250 daytime and unlimited evenings at 6pm, plus unlimited weekends, along with free call display. or $20 for an identical plan with identical features, but only 200 daytime minutes.

any rogers customer that has had a plan for 6 months can call into the Rogers retentions at 1-888-936-7283 and get that plan. a renewal will usually be required.

[ItemFinder]

It doesn't matter whether or not they are meant to be given out upon request.

the $25+tax+licence plan includes 250 daytime and unlimited evenings at 6pm, plus unlimited weekends, along with free call display. or $20 for an identical plan with identical features, but only 200 daytime minutes.

any rogers customer that has had a plan for 6 months can call into the Rogers retentions at 1-888-936-7283 and get that plan. a renewal will usually be required.
You're wrong again. The extra $5 is for early eveinings, not for more minutes. As stated numerous times, the 3 year commitment will give a bonus 50 daytime minutes, while the 2 year commitment only yields 200 minutes. The difference in pricing is ONLY for early evenings at 6pm.

[st7860]

you'd better be ready to accuse some people of lying then because more than one have come to this news group and stated that they got a rogers non-corporate contract(ie: consumer retention plan) for $20/mo for 200(not 250) daytime and unlimited evenings weekends.

[ItemFinder]

you'd better be ready to accuse some people of lying then because more than one have come to this news group and stated that they got a rogers non-corporate contract(ie: consumer retention plan) for $20/mo for 200(not 250) daytime and unlimited evenings weekends.
First, it's not a "news group". It also isn't a newsgroup. It is a forum for discussion. Second, have you even read post #3856? It's a compilation of all the thread material in a single post. As stated, $20 for 200 minutes on a 2 year term. $20 for 250 minutes on a 3 year term. $25 for 200 minutes on a 2 year term with early evenings. $25 for 250 minutes on a 3 year term with early evenings. Please, don't try to defend your statements when you're so obviously wrong.

[felix]

Second, have you even read post #3856? It's a compilation of all the thread material in a single post.
The OP should update first post with the content of that post.

http://www.redflagdeals.com/forums/showpost.php?p=2913460&postcount=3856

[st7860]

approximately a month ago awlee in this same newsgroup got the $20 plan for 200 minutes a month and unlimited evenings and weekends.

there's also a 250 minute option, for $25/mo, with unlimited evenings and weekends.

both options include free call display.

[st7860]

Steps to claim your discount from Rogers Wireless


conditions:
1. having been a Rogers customer for at least 6 months
2. be willing to renew your contract

steps:
1. call 1-888-936-7283
2. give them your cell number, and name, etc.
3. ask them for either
a) $25/mo for 250 daytime and unlimited evenings and weekends
b) $20/mo for 200 daytime and unlimited evenings and weekends
4. ask for free call display

bonuses:
if you're a very good customer(high spender or long time customer) you may additionally be offered 100 minutes of Canadian long distance per month. Also you have a chance at getting 1000 rogers to rogers minutes for an extra $5/mo.

if you're employed by a big organization such as the Government, a Union, or Mcdonalds, tell them also, you may be eligible for secret discounts.

[belfour]

I have
250/Unlimited Eve/Wkds Plan (8pm)
$20/month for the remaning 2 years. (My first year that free telus PM plan)
Free CD and 100 LD


So it is possible to get 250 minutes for $20 a month on a two year commitment.


No need to argue. Lots of ppl got different plans.

[bubble.tea]

........ you may be eligible for secret discounts.

hehe...I like the sound of that.

So....we're nearing 4000 posts....when're we gonna call into Cr and say "THank yOU!!!" hehehe lmao.

As an aside....let's see who is getting the MOST credit on a monthly basis.

I'll start.

-5-8...a humble beginning :(

[felix]

approximately a month ago awlee in this same newsgroup
It's still not a newsgroup .. it's a forum :lol:

[Snoopygis]

Well, seeing as how we're nearing 4000 posts, I figured it's time for me to ask my two cent question.

I'm looking at getting a family plan. I need 3 phones. I am currently a Rogers PAYG subscriber and I've been following this thread since the beginning.

Has anyone got a deal from Rogers for the family plan?

Thanks.

[Mint]

i don't recall people getting family plans deals (but then again I didn't follow all the pages). I think this retention plan turns out to be better than the family plan. i.e people went from family plans to this plan.

IIRC.

[Toronto Gamblers]

Ok so a year ago (14 months) I was one of the lucky people reading here and got Roger's to match a Telus plan of 700 minutes for $45 for 3 years. With that the first year included a rebate of $45 a month, essentially the first year free. It also came with a free v300. I think it was an excellent deal, but now I'm paying $45 a month and don't need the 700 minutes so I plan on downgrading my plan.

If I downgrade and recommit for 3 years will they upgrade my phone?

I pay a tonne of long distance since I occasionally travel for business. Does that help my case since my bill is large? And someone mentioned free Canadian long distance for good customers, has anyone out there actually negotiated that?

I assume others got the same deal as myself and are switching now. The CSR told me to keep my plan because nothing she has can match 700 for $45 but i simply don't need that many minutes.

Any advice?

[myapple]

Well, seeing as how we're nearing 4000 posts, I figured it's time for me to ask my two cent question.

I'm looking at getting a family plan. I need 3 phones. I am currently a Rogers PAYG subscriber and I've been following this thread since the beginning.

Has anyone got a deal from Rogers for the family plan?

Thanks.
I used to be on the $35 family plan that included 100 mins and unlimted weekends. It was garbage. I cancelled the family plan and put both phones on two seperate normal $25 plans (still on the same bill) at first. Shortly after, I called up retention and got them both switched to the $20 retention plan which ended up being a much better deal.

2 PHONE FAMILY PLAN (100 total daytime, unlimited weekends):
$35, $10 (call display for two phones), $6.95/0.50 x2, tax = $68.86

2 PHONE RETENTION (400 total daytime, unlimited even/weeke, free CD):
$20 x 2, $6.95/0.50 x2, tax = $63.14

[shocknawe]

Are there any deals on adding data services with the retention plan?

[TheFuteballer]

I'm looking to be a new rogers/fido customer.. is there any deal worth actually getting? Or can someone hook me up with a good corporate deal? Any help would be good.

[st7860]

I'm looking to be a new rogers/fido customer.. is there any deal worth actually getting? Or can someone hook me up with a good corporate deal? Any help would be good.

Any Rogers dealer can set you up with a corporate plan if you have corporate employment such as Canada Post, Mcdonalds, etc. There are some shady dealers out there however that can add anybody to a corporate plan, but thats unethical. Some corporate plans have cute stuff such as per second billing, long distance in Canada for only 10 cents a minute instead of the regular 25 cents a minute, etc.

If you wanta cheaper phone as a new customer, try going to the Chinese or IndoCanadian dealers. They tend to do funny things like use part of their Rogers comission to make the phone cheaper, for example, a Motorola V3 Razor for FREE on a 3 year term. Remember with Rogers, cancelling a 3 yea contract costs NO MORE THAN $200. with TELUS mobility, it could be over $600 depending on how many months you have left.

[belfour]

Ok so a year ago (14 months) I was one of the lucky people reading here and got Roger's to match a Telus plan of 700 minutes for $45 for 3 years. With that the first year included a rebate of $45 a month, essentially the first year free. It also came with a free v300. I think it was an excellent deal, but now I'm paying $45 a month and don't need the 700 minutes so I plan on downgrading my plan.

If I downgrade and recommit for 3 years will they upgrade my phone?

I pay a tonne of long distance since I occasionally travel for business. Does that help my case since my bill is large? And someone mentioned free Canadian long distance for good customers, has anyone out there actually negotiated that?

I assume others got the same deal as myself and are switching now. The CSR told me to keep my plan because nothing she has can match 700 for $45 but i simply don't need that many minutes.

Any advice?

Downgrade your plan.. that's what i did.

Tell them you don't use 700 minutes but do make a lot of long distance calls and looking for a plan that acommodates your situation. They will offer give you free 100 long distance. Don't forget to get Call Display and try for free voice mail.


The new plan you get will be for the remaning 2 years of your 'telus pm' contract.. also it will be 250 mintues.

[Letsgetit]

Does Rogers offer free evenings and weekends with pay as you go?

TELUS does (http://www.telusmobility.com/on/services/payandtalk/evenings_and_weekends.shtml) for $30/month!

I have a new GSM phone I want to hook up with rogers, but I need unlimited. I'm cancelling my telus. I've got about 5months left on my 3yr contract, but I want to go pay as you go (as a lot of you 3yr contract users can relate), and I was wondering if Rogers offers the same thing as telus (click the link).

Can someone please help. That 5c/min isn't good enough. Unlimited, why don't they match telus??!

[tjuzer]

Before I get deal for $12 :!:

[Letsgetit]

What do you mean? You got free evenings and weekends with pay as you go for $12? Was this back when Rogers was called Macleans :?:

[bubble.tea]

Ok so a year ago (14 months) I was one of the lucky people reading here and got Roger's to match a Telus plan of 700 minutes for $45 for 3 years. With that the first year included a rebate of $45 a month, essentially the first year free. It also came with a free v300. I think it was an excellent deal, but now I'm paying $45 a month and don't need the 700 minutes so I plan on downgrading my plan.

If I downgrade and recommit for 3 years will they upgrade my phone?

I pay a tonne of long distance since I occasionally travel for business. Does that help my case since my bill is large? And someone mentioned free Canadian long distance for good customers, has anyone out there actually negotiated that?

I assume others got the same deal as myself and are switching now. The CSR told me to keep my plan because nothing she has can match 700 for $45 but i simply don't need that many minutes.

Any advice?
Nowadays, with your profile, doing a solid 20mins of reading ANYWHERE in this thread will net you a very competitve plan..

FOR EVERYONE'S INFO...on your online profile the $45 700min plan with exact pricing is becoming avail on several peoples accounts, so it is no longer a retention only plan., although some people have reported CxService don't have a record of it yet...

[aZn_Popcorn]

jus wonderin...u call rogers and the pt is 2 get 2 the retention CSR rite?...how do u do dat? basically wat do u hav 2 say or do?

[bisk]

jus wonderin...u call rogers and the pt is 2 get 2 the retention CSR rite?...how do u do dat? basically wat do u hav 2 say or do?

Is this supposed to be english? :confused:

[bubble.tea]

Is this supposed to be english? :confused:

You're lucky I'm not a moderator, nor am in the business of tattle-taling.

As bad as someone's English is..I find it inexcusable for you to poke fun at it. Canada has long ago become a haven for newcomers, and I would like to think the LAST place someone will expect to be mocked for their shortcomings.

Learn your lesson.

[MukiCookiepaws]

I think the # for Customer Relations is 1-888-936-7283 please correct me if I'm wrong... this was the # I found on one of the posts in this thread.

Worked for me when I called them :cheesygri

Heres the link to the original post with all the info:
http://www.redflagdeals.com/forums/showpost.php?p=2913460&postcount=3856

[Ch28]

You're lucky I'm not a moderator, nor am in the business of tattle-taling.

As bad as someone's English is..I find it inexcusable for you to poke fun at it. Canada has long ago become a haven for newcomers, and I would like to think the LAST place someone will expect to be mocked for their shortcomings.

Learn your lesson.

You need to relax. The guy is just pointing out how annoying it is to read messages with "jus" "dat" "pt" "2" "hav". Is it seriously that hard to type "just" "that" "point" "to" and "have"?

[Pyro]

You're lucky I'm not a moderator, nor am in the business of tattle-taling.

As bad as someone's English is..I find it inexcusable for you to poke fun at it. Canada has long ago become a haven for newcomers, and I would like to think the LAST place someone will expect to be mocked for their shortcomings.

Learn your lesson.
wow take it easy buddy

that poster with bad english is using all these irritating internet shortforms
its not his command of the english langauge is bad, is that He WaNts 2 bE kEwL yOu KnOw cUz iF yOuZ tYpE lYkE dIs YoUz Is GaNgSta

rants on here and hofo....

[CJ TXB]

You're lucky I'm not a moderator, nor am in the business of tattle-taling.

As bad as someone's English is..I find it inexcusable for you to poke fun at it. Canada has long ago become a haven for newcomers, and I would like to think the LAST place someone will expect to be mocked for their shortcomings.

Learn your lesson.



:lol:

Honestly that kind of talk is just stupid and annoying. Most forums (Although I'm not entirely sure about RFD) frown upon "l337" talk as it becomes a nuisance for the community.

[bisk]

You're lucky I'm not a moderator, nor am in the business of tattle-taling.

As bad as someone's English is..I find it inexcusable for you to poke fun at it. Canada has long ago become a haven for newcomers, and I would like to think the LAST place someone will expect to be mocked for their shortcomings.

Learn your lesson.

Do you normally overreact like this? I was pointing out his use of “internet” lingo and laziness to type out full or proper words. I think you need to calm down and knock yourself down a peg or two. I think I speak for most people here when I say that I find that type of lingo annoying and unwanted, correct me if I’m wrong.

[bubble.tea]

you're right., I'm sorry. It was O'dark thirty, and I think your tone got the better of me.

on another note...looks liek today or tomorrow may be the 4000post day.

we all gonna call in or what?

[felix]

:lol:

Honestly that kind of talk is just stupid and annoying. Most forums (Although I'm not entirely sure about RFD) frown upon "l337" talk as it becomes a nuisance for the community.
Yup, kiddie language is both unwanted and very annoying. Looks like MJM isn't the only one with this problem. :cheesygri

[st7860]

You need to relax. The guy is just pointing out how annoying it is to read messages with "jus" "dat" "pt" "2" "hav". Is it seriously that hard to type "just" "that" "point" "to" and "have"?

exactly, also, he doesn't know the difference between dissing someone using excessive internet lingo, and someone who has English as a Second language.

[Pyro]

i called in a few days ago and got this
200 min
even/weekends @ 6
call id
100 LD minutes
voicemail
for $25/month

with the w600 at 99 no mailin rebate (saved on the extra tax) and the 35 HUP fee waived

and i did this without threatening to cancel. its much better just to negotiate firmly and ask if rogers can do this and this
i think alot of poeple out there are b!tching at the customer relations all the time with the "me me me i deserve this this and this" attitude
try being nice, it'll go further

[edit] ugh the csr made a mistake.....stupid people sigh. anyways no r2r anymore because the stupid people dont know how to do anything there

[felix]

i called in a few days ago and got this
200 min
even/weekends @ 6
call id
100 LD minutes
unlimited r2r
for $20/month
gotta add the voice mail for 5

with the w600 at 99 no mailin rebate (saved on the extra tax) and the 35 HUP fee waived

I'm looking for this 2-3 year plan with a free new Motorola ROKR. How long would I have to wait? :) I'm currently with Fido prepaid but my family has 3 phones with Rogers.

[Pyro]

I'm looking for this 2-3 year plan with a free new Motorola ROKR. How long would I have to wait? :) I'm currently with Fido prepaid but my family has 3 phones with Rogers.
well the HUP system is changing on the 19th so im not sure how your negotiations will go with that in place

thats kind of why i HUPed before then
how much is the rokr on HUP now? i kind of doubt i'll go to 0 dollars before its discontinued though

[ecaps]

I don't know if someone already mentioned it but I called Rogers today and was told that RZAR is free on a 2-yr term now. The CS also told me the offer is up only for a few days. They also allow you to choose black or silver.

[bubble.tea]

i called in a few days ago and got this....and i did this without threatening to cancel. its much better just to negotiate firmly and ask if rogers can do this and this
i think alot of poeple out there are b!tching at the customer relations all the time with the "me me me i deserve this this and this" attitude
try being nice, it'll go further

Funny, I thought you had to cancel to get plans from CxR. Aren't the the "retentions" department...making efforts to retain people who want to leave. If you don't plan on leaving, why're they entertaining your calls? There's CxService for that.

lol...I know-I'm just being overly clear that CxR though created for retaining Cx's...is no longer truly functioning as such.

;) Well done, and enjoy your W600. It is truly my most outstandig reception performer. Where I've had 5% reception at best...this one sails w/out ne probs.

[Letsgetit]

I was just on the phone with those idiots! The best they offered me for a new phone on a plan was $25 + SAF + 911 + VM + C.ID. That is ridiculous. And that was when she said she added me to our current family plan (currently have 2 family members with cell phones with Rogers) + I have internet and cable with them. I was disgusted. I don't know how you guys achieved your deals. I'm going to shop around. Now I know why people hate Rogers. Or maybe I just got transferred to the biggest B! :mad:

[rvs007]

I don't know if someone already mentioned it but I called Rogers today and was told that RZAR is free on a 2-yr term now. The CS also told me the offer is up only for a few days. They also allow you to choose black or silver.

Can anyone confirm this?

[Pyro]

Funny, I thought you had to cancel to get plans from CxR. Aren't the the "retentions" department...making efforts to retain people who want to leave. If you don't plan on leaving, why're they entertaining your calls? There's CxService for that.

lol...I know-I'm just being overly clear that CxR though created for retaining Cx's...is no longer truly functioning as such.

;) Well done, and enjoy your W600. It is truly my most outstandig reception performer. Where I've had 5% reception at best...this one sails w/out ne probs.
i said "im just considering all my options right now, along with other carriers. and im wondering what kind of offers rogers can give me"
i did NOT say "im going to cancel unless you give me a better deal"
so i dont feel i threatened, i simply stated that its a possibility

its just an attitude thing
most people, espcially cellphone people seem to have a "i deserve everything gimmie gimmie" attitude. you really dont if you're on a crappy 20 / plan. In theory retensions is to reward people on $100+/month plans. thats where the money is at for any carrier

+ the 0 dollar phone thing. as far as i know, people in europe pay alot for their phones, but their plans are cheap. i wish it was like that here, their phones are SOOO much nicer. but its because people in north america are cheap (wanting $0 phones) that we can't get the nicer ones until 3 years later

/rant

[bubble.tea]

I was just on the phone with those idiots! The best they offered me for a new phone on a plan was $25 + SAF + 911 + VM + C.ID. That is ridiculous. And that was when she said she added me to our current family plan (currently have 2 family members with cell phones with Rogers) + I have internet and cable with them. I was disgusted. I don't know how you guys achieved your deals. I'm going to shop around. Now I know why people hate Rogers. Or maybe I just got transferred to the biggest B! :mad:
lol...how old are you? Just curious...cuz that rant was classic.

If you did any research in this thread-LESSON 1 IS: THERE ARE DORKS who work at CxR. If you get one, just listen to their spiel, say that doesn't sound very competitive, and "you'll do some more shopping before you finalize your cancellation", thank them for their time. Give it at least a good hour or so and call back(I would wait 1/2 a day at least - but others have called RIGHT BACK). Chances are you'll get someone who's a tad more helpful.

That's all. I'm surprised nearing 4000posts...we're still getting people who are completely stupefied as to why they're "not getting what others are getting" in this thread.

Good luck.

[bubble.tea]

i said "im just considering all my options right now, along with other carriers. and im wondering what kind of offers rogers can give me"i did NOT say "im going to cancel unless you give me a better deal"
so i dont feel i threatened, i simply stated that its a possibility


In theory retensions is to reward people on $100+/month plans.......
RED/Good opening statement...I kinda like the ring of that. well done.

BLUE/That's your opinion....I'd like to know what Ted Rogers really had in mind when "ok"ing this dept. I frankly think it's for who it's aimed at. ANYONE, who is planning on cancelling. Whether they're spending oodles a month...or they're on the CHEAPEST plan Rogers has to offer. Rogers is being aggressive, and making efforts to RETAIN everybody they can...on WHATEVER plan they are.

[bubble.tea]

Trumpet Blast.....

[bubble.tea]

Hearken Ye Faithful...for the time Arriveth.



lol.

[bubble.tea]

:D Happy 4000!!!!! :D

[Letsgetit]

Label it classic if you wish, however age is not an issue here. Clearly I got one of those 'dorks'. And I asked her if that is the best and lowest plan that would suit my needs and she said, "yes that's the best we've got." When I read about some of you getting much better and free VM, C.ID etc. I will call back, I just thought I'd share that Reps stupidity. She said if I bundled the wireless bill with the cable and internet bills I'd save 10%. Then she said they would take 10% off the wireless bill, then 10% off the cable bill, then 10 more percent off the wireless bill, then she said that would be the same as taking 10% off the total of all 3 bills combined. Wow 30% is equal to 10% now? LOL. I should have gotten her name.

[bubble.tea]

Label it classic if you wish, however age is not an issue here. Clearly I got one of those 'dorks'. And I asked her if that is the best and lowest plan that would suit my needs and she said, "yes that's the best we've got." When I read about some of you getting much better and free VM, C.ID etc. I will call back, I just thought I'd share that Reps stupidity. She said if I bundled the wireless bill with the cable and internet bills I'd save 10%. Then she said they would take 10% off the wireless bill, then 10% off the cable bill, then 10 more percent off the wireless bill, then she said that would be the same as taking 10% off the total of all 3 bills combined. Wow 30% is equal to 10% now? LOL. I should have gotten her name.

I'm with you there bud. 30% == 10%!!!! If I ran the posts in this thread through a computation to figure out how many posts were of what nature...I'd guarantee you AT LEAST 35% were exactly of the type you just put. That's what I mean by just read....don't get mad cuz it'll get you nowhere...just bite your lip, resist the temptation to give a lesson in elementary maths, and smile your way to the next rep ;) really how old are you.

[Letsgetit]

You must work for Rogers :!: Is that you Suzie???

[bubble.tea]

You must work for Rogers :!: Is that you Suzie???
heheh...that's classic! Little Timmie...is that you? Why aren't ya playing with your dinky cars? :D

[Pyro]

RED/Good opening statement...I kinda like the ring of that. well done.

BLUE/That's your opinion....I'd like to know what Ted Rogers really had in mind when "ok"ing this dept. I frankly think it's for who it's aimed at. ANYONE, who is planning on cancelling. Whether they're spending oodles a month...or they're on the CHEAPEST plan Rogers has to offer. Rogers is being aggressive, and making efforts to RETAIN everybody they can...on WHATEVER plan they are.
i dont think they asked ted rogers personally if its ok to give lil ol me a nice plan
and if your opinion is correct....why do you think that under the new HUP system you need to have a large per month bill to get a benefit from it?

IMHO Rogers is concerned with market share. they want to have a large established customer base with low turnover, even if it means coddling low spenders.
besides look at all the rants that people get because they only got 200 minutes instead of 250 in this thread alone (or some other such rant). imagine the backlash if this department didnt exist at all. one bad word damages a company much more then 50 good ones.