[Merged] Hot deal for Rogers Wireless Customers

[simms]

Wow, reply #2000! :) (First post doesn't count as a reply!)

[HowEver]

My plan got switched - meaning im not on the old staples corporate plan anymore. I was in the same situation you're in.. expired corporate plan that i was using off contract for a few months. If you call in to do any kind of modification to your phone or account they'll request that you switch your plan. Dont act like a jerk and you'll pretty much get what you want. When they ask you to switch, ask them why and then they'll probably move on to suggesting a plan for you to go on. If they plans they say arent very good, let them know (nicely) that this is an inconvenience and ask if they can do any better on their plans.


You don't *have* to switch your plan. But getting one of these retention plans requires that you do switch. You'll have to decide if the retention plan is better than your old corporate plan. But they do not require you to change plans after the contract expires. You just go "month-to-month." Until you want a retention deal, perhaps.

btw you can modify anything about your features, anytime: add data/internet, voicemail, text messaging packages, anything, without changing your "plan." Plan and features are different things, and you can add features or delete them anytime you want without affecting your basic monthly charge.

[Trigger]

I dont think it is true for such rogers plan.Can anybody else comfirm it?

I'll let you know when I see my bill. I'm still flabbergasted.. but she went over it a few times.

T

[Scribblez]

I finally been on my 2 yr plan for almost 6 months, so decided to get the
$25/month Plan
250 Weekday
Unlimited Eve/Weekend
Free Caller ID
etc....

All I had to do was call and ask. The CSR was nice and just changed it on my account right away.

Thanks guys

They wouldn't give me a deal on the S710A or V635 though, haven't been with them long enough.


EDIT: Called again in the afternoon and explained to the CSR that earlier this morning I renewed my contract for 3 years and asked for the V635 for $149.99. He said that customers are supposed to be with Rogers for at least 2 yrs, but he will give me the phone this one time anyways. Had to pay $149.99 + the fee. Didn't mind though.

Got the V635 because I wanted a Flip phone again. Currently have the K700i.

[st7860]

I finally been on my 2 yr plan for almost 6 months, so decided to get the
$25/month Plan
250 Weekday
Unlimited Eve/Weekend
Free Caller ID


Did you receive 3 months of unlimited local calls, text, and pictures messages? You're supposed to. If you didnt get it, call back and ask.

[plissken]

V635 for $149.99 with two year retention deal or Hardware upgrade is the best they want to give me. I guess I'll have to wait for back to school sales. For those who got it for $99 or less I salute you.

Plissken

[2fast]

V635 for $149.99 with two year retention deal or Hardware upgrade is the best they want to give me. I guess I'll have to wait for back to school sales. For those who got it for $99 or less I salute you.

Plissken

Oh how sweet it was to get it for free...:D and without extending my contract with them. I love billing errors!!!

[bubble.tea]

...Currently have the K700i.
wow...that must feel like a couple steps back?

[15-20_God]

don't know how good of a deal this is but I jsut got the s710i for $199 for extending my term 2 years (was on a monthly) and got the $35 fee waived.

[Beowolf]

I finally been on my 2 yr plan for almost 6 months, so decided to get the
$25/month Plan
250 Weekday
Unlimited Eve/Weekend
Free Caller ID
etc.....


Does this include $6.95 system access fee and $0.50 911 access fee??

[Beowolf]

don't know how good of a deal this is but I jsut got the s710i for $199 for extending my term 2 years (was on a monthly) and got the $35 fee waived.


I just got the same deal. Not bad from $399.00 for 3 year term.


Nice phone should get it in about a week :D :D

[Vickel]

I just got the same deal. Not bad from $399.00 for 3 year term.


Nice phone should get it in about a week :D :D

rogers ships fast ordered mine on fri got it on monday

[st7860]

don't know how good of a deal this is but I jsut got the s710i for $199 for extending my term 2 years (was on a monthly) and got the $35 fee waived.

Thats roughly equivalent to the price a NEW customer gets at discount dealers such as AMcall. so yes, its a great deal you got from Retentions.

[Nuprapture]

You don't *have* to switch your plan. But getting one of these retention plans requires that you do switch. You'll have to decide if the retention plan is better than your old corporate plan. But they do not require you to change plans after the contract expires. You just go "month-to-month." Until you want a retention deal, perhaps.

btw you can modify anything about your features, anytime: add data/internet, voicemail, text messaging packages, anything, without changing your "plan." Plan and features are different things, and you can add features or delete them anytime you want without affecting your basic monthly charge.

I know how the process works when it comes to adding/removing features of the plan, but in this case i HAD to switch my plan. If you read my previous post, i was on the old staples-rogers corporate plan that is no longer being offered. Staples is no longer a registered partner with rogers, only telus. When a corporate deal fall through they will require all users on that plan to switch away from it. If you call in and attempt to change anything on this expired corporate plan they will request that you switch your plan to something else. They wont allow you to upgrade your phone w/o switching your plan either.

[Scribblez]

Did you receive 3 months of unlimited local calls, text, and pictures messages? You're supposed to. If you didnt get it, call back and ask.

Yes, I also got the 3 months unlimited.

And Beowolf, No this does not include the system/911 access fee. But it is a great deal for 250 daytime minutes + Unlimited evening/weekend staring at 6pm. Plus the other extras you get, its the best plan I have ever been on.

[heymrdj]

… just thought I would share!

15% “Better Choice Bundles” … you save 15% if you subscribe to one or more of their Rogers services. The Catch – lock you into a 2 year agreement. If you cancel before then, they take all the 15% discounts they gave you each month and charge you for them (on each individual service!!!)

Best Rate Plans? … hell no, only if you sign up on a 2 yr or 3 yr agreement! What about their existing customers? They don’t care about them – they’re all mostly already locked in so if you terminate your contract they’ll get about 2 years worth of future revenue from you anyways!

Customer Service? … put you on hold for like an hour, or transfer you between departments, or issue a “problem ticket” and have a manager to call you back within 24-48 hours (half the times they don’t call you back OR leave a message on your voicemail to indicate they called!)

Cancellation? … if its pretty much any service other than wireless, they won’t give a crap. I wanted to get a student discount for cable internet services for my appt in London, and they (after sending me through a million diff people) said “Sorry its only available during Septembers.” … so I say “what if I want internet right now?” … “you can subscribe but the student offers are only available to new subscribers and you have to not have been a customer for 3 months” …. THANKS! That really makes sense! So I say “fine I want to cancel my other rogers services cuz its obvious you don’t want to help”… “ok let me get you the cancellation department”

Been to the Skydome … err sorry the Rogers Centre… recently? The Blue Jays are actually just a side show, the real reason you’re there is so they can force as much Rogers advertising, promotions, and products they can in the 3 hours you’re there. Paying to see Rogers advertising, now there’s a concept!

Not to mention their annoying voice recognition on their 1-800 line.. “please tell me your 10 digit number” … I say my 10 digit number… computer voice person repeats “you said, 825 732 9120, is this correct?” … rinse lather repeat!

THANK YOU FOR CHOOSING ROGERS!

[Homeo]

We get the Idea.. You hate rogers...So do I. But this is Canada. If you want wireless service, your choices are limited. Don't get mad, Get Bell
No need to post the same reply in 2 rogers threads.. ;)

[2fast]

… just thought I would share!

15% “Better Choice Bundles”

…

Not to mention their annoying voice recognition on their 1-800 line.. “please tell me your 10 digit number” … I say my 10 digit number… computer voice person repeats “you said, 825 732 9120, is this correct?” … rinse lather repeat!

THANK YOU FOR CHOOSING ROGERS!

Dude, you're so jaded...

1. I'm an existing customer and have a better deal than any new customer will get. It's called Retentions. As for being locked in - threaten to cancel and get yourself an even better plan. Sure you're locked in, but you're pretty much locked in with any service. You're not going to get a killer deal at Bell/Fido/Telus without being locked in.

2. I've never waited more than 3 minutes for a representative, ever. Even if I'm put on hold while they do something to my account, 1-2 minutes tops. Maybe they just don't like you.

3. You sound like one of those people who are ridiculously impatient and want everything for free...maybe try being nice to them instead of a jackass, or call back and speak to someone else. Simple. If you call me up and start yelling jibberish I'd probably put you on hold and go for coffee.

4. On one hand, I can count the number of major sporting venues that don't have some corporation attached to its title. It's called marketing buddy, and you'll be hard pressed to go anywhere without ads being shoved down your throat. Get over it.

5. Just use the keypad for your number...unless you have 'my fingers are too fat' syndrome or can't remember the last 10 digits you put in, just say yes right away and it's a done deal. Everyone uses a speech system now, it's faster than waiting for the option.

Share your thoughts, but do it with some honesty...there's always two sides to every story. And just chill...

[plissken]

Been to the Skydome … err sorry the Rogers Centre… recently? The Blue Jays are actually just a side show, the real reason you’re there is so they can force as much Rogers advertising, promotions, and products they can in the 3 hours you’re there. Paying to see Rogers advertising, now there’s a concept!


First time to a ball park? It's a business, what where you expecting sports for free you better try some little league - oh wait they got sponsors on their jerseys.

What the hell does this have to do with this thread anyways??

It's the long weekend dude and you live in Canada - be happy. You don't realise how good you've got it.

[HowEver]

I know how the process works when it comes to adding/removing features of the plan, but in this case i HAD to switch my plan. If you read my previous post, i was on the old staples-rogers corporate plan that is no longer being offered. Staples is no longer a registered partner with rogers, only telus. When a corporate deal fall through they will require all users on that plan to switch away from it. If you call in and attempt to change anything on this expired corporate plan they will request that you switch your plan to something else. They wont allow you to upgrade your phone w/o switching your plan either.

Not true. I'm on an 8 year old corporate per second deal. I keep it for all the features that are free. I qualify for a hardware upgrade, and that does require a two year commitment. It used to be that you had to also change your plan, i.e., change to an in-market (current) plan to get a HUP, but that is no longer the case as of spring 2005.

[HowEver]

Thats roughly equivalent to the price a NEW customer gets at discount dealers such as AMcall. so yes, its a great deal you got from Retentions.

The hardware upgrade pricing is now also exactly the same as new customer pricing, for at least the last few months.

So if you qualify the upgrade, you don't lose anything by being an existing customer.

Still, it's better to get a retention deal at the same time...

[jeeva86]

rogers sucks ass..the CSRs don't give a **** about you...i wanted to sign up for the better choice bundle..so i'm on the phone the guy..talkin for like 30 mins abt the channels i'm gonna get and the changes and so on..then jus right before i'm gonna hang up..he goes.."oh btw, sir, when i sign u up on this plan, you have agree to the 24month agreement.."..and i'm like.."**** that"..hes's like why..cuz i think my net will cancelled cuz i'll go overboard..then he's like.."sir your scared cuz ur going to go over THAT MUCH"..i'm like yea..."he's like..sir, i donno what you're doing, but we can't have that going around"..then i'm like..yaya..zip it..i know..so i optted out..then..my brother calls in to change the channels..then the ***** jus signs him to the bundle..like wtf..doesn't even mention it..and didn't tell us that there is a 2 year contract..can i do something with this..cuz aren't the calls recorded..and if they review the tape on that day..they'd know that we weren't told abt the agreement?

[heymrdj]

Dude, you're so jaded...

1. I'm an existing customer and have a better deal than any new customer will get. It's called Retentions. As for being locked in - threaten to cancel and get yourself an even better plan. Sure you're locked in, but you're pretty much locked in with any service. You're not going to get a killer deal at Bell/Fido/Telus without being locked in.

2. I've never waited more than 3 minutes for a representative, ever. Even if I'm put on hold while they do something to my account, 1-2 minutes tops. Maybe they just don't like you.

3. You sound like one of those people who are ridiculously impatient and want everything for free...maybe try being nice to them instead of a jackass, or call back and speak to someone else. Simple. If you call me up and start yelling jibberish I'd probably put you on hold and go for coffee.

4. On one hand, I can count the number of major sporting venues that don't have some corporation attached to its title. It's called marketing buddy, and you'll be hard pressed to go anywhere without ads being shoved down your throat. Get over it.

5. Just use the keypad for your number...unless you have 'my fingers are too fat' syndrome or can't remember the last 10 digits you put in, just say yes right away and it's a done deal. Everyone uses a speech system now, it's faster than waiting for the option.

Share your thoughts, but do it with some honesty...there's always two sides to every story. And just chill...

Hey Noob, You're the one thats Jaded for falling victim to all this Rogers hoopla... and because people dont complain or stand their ground and express their opinion Rogers can get away with it.

Have you BEEN to the Skydome recently? It's like the Jays don't exist theres more Rogers pharaphanelia than anything else. I've been to the ACC a million times but have barely even noticed any ACC advertising. The problem is not in the fact they own the team/stadium, the problem is with Rogers!

Obviously you aren't like the majority of customers that frequently have billing, technical, and customer service issues with Rogers.

All I'd like to see is Rogers become more transparant. They pretend to be all consumer friendly when in reality theyre money-gouging bastads! :@

[15-20_God]

All I'd like to see is Rogers become more transparant. They pretend to be all consumer friendly when in reality theyre money-gouging bastads! :@

yeah, i totally hate it when publicly traded companies try and make a profit.

[romsan04]

… just thought I would share!

15% “Better Choice Bundles” … you save 15% if you subscribe to one or more of their Rogers services. The Catch – lock you into a 2 year agreement. If you cancel before then, they take all the 15% discounts they gave you each month and charge you for them (on each individual service!!!)

Best Rate Plans? … hell no, only if you sign up on a 2 yr or 3 yr agreement! What about their existing customers? They don’t care about them – they’re all mostly already locked in so if you terminate your contract they’ll get about 2 years worth of future revenue from you anyways!

Customer Service? … put you on hold for like an hour, or transfer you between departments, or issue a “problem ticket” and have a manager to call you back within 24-48 hours (half the times they don’t call you back OR leave a message on your voicemail to indicate they called!)

Cancellation? … if its pretty much any service other than wireless, they won’t give a crap. I wanted to get a student discount for cable internet services for my appt in London, and they (after sending me through a million diff people) said “Sorry its only available during Septembers.” … so I say “what if I want internet right now?” … “you can subscribe but the student offers are only available to new subscribers and you have to not have been a customer for 3 months” …. THANKS! That really makes sense! So I say “fine I want to cancel my other rogers services cuz its obvious you don’t want to help”… “ok let me get you the cancellation department”

Been to the Skydome … err sorry the Rogers Centre… recently? The Blue Jays are actually just a side show, the real reason you’re there is so they can force as much Rogers advertising, promotions, and products they can in the 3 hours you’re there. Paying to see Rogers advertising, now there’s a concept!

Not to mention their annoying voice recognition on their 1-800 line.. “please tell me your 10 digit number” … I say my 10 digit number… computer voice person repeats “you said, 825 732 9120, is this correct?” … rinse lather repeat!

THANK YOU FOR CHOOSING ROGERS!

i went through the same thing with rogers....
had 3 services with them, now 0. (if you count FIDO as Rogers so it is 1)

the worst corporation with worst customer service in the whole world.
I dont understand why people put up with that.......
there is always a choice, you just have to find it...

thery good website for finding alternatives http://www.ihaterogers.ca/

[carabunny]

off topic? rogers hate isn't a hot deal for rogers wireless customers.

[2fast]

Hey Noob, You're the one thats Jaded for falling victim to all this Rogers hoopla... and because people dont complain or stand their ground and express their opinion Rogers can get away with it.

Have you BEEN to the Skydome recently? It's like the Jays don't exist theres more Rogers pharaphanelia than anything else. I've been to the ACC a million times but have barely even noticed any ACC advertising. The problem is not in the fact they own the team/stadium, the problem is with Rogers!

Obviously you aren't like the majority of customers that frequently have billing, technical, and customer service issues with Rogers.

All I'd like to see is Rogers become more transparant. They pretend to be all consumer friendly when in reality theyre money-gouging bastads! :@

Just because you've spewed verbal diarrhea 311 times, doesn't make you more intelligent. You're sounding pretty ridiculous. Do you even know what jaded means? You're pissed because of bad experiences...to each their own. I've had bad experiences too.

I'm not debating that Rogers has it's flaws, because we all know it does, but it's expected of any company. Go to another retailer of the same services you're complaining about and tell me how they're perfect. You won't find it, because every business is looking to make money at the expense of customer service most of the time. Suck it up and deal.

I'm fine with the fact that I haven't had problems with Rogers, it makes my life easier. But maybe people like you just like to complain so you create problems to ***** about.

And I didn't fall for anything...I manipulated them into giving me a wicked cell plan for cheap, without extending my contract. I wouldn't have gotten the deal from any other provider here, so I don't care what they do behind the scenes, I'm getting the service I want for the price I want.

You've had your issues though and I don't blame you. Maybe you'll find yourself better deals if you shopped around with different companies and didn't use Rogers at all? ie. Shaw for cable/internet, Telus/Bell for wireless.

Good luck!

[dealforme]

Holy off topic.

Stay on topic which is finding best plan for Rogers customers. For those of you who has a problem with Rogers then take that discussion to off topic.

[tonychau]

I know this is off-topic, there is interesting points from site to get the most from your Rogers' Services...

eg. Free call display, enhanced voicemail, text messaging packs or internet access on your cell phone by using the "churn magic" method. I might try it and see what happen.

very interest read
Tony


off topic? rogers hate isn't a hot deal for rogers wireless customers.

[2fast]

Agreed.

Does anyone know of any upcoming promotions? There's gotta be some sort of back to school thing soon. Unlimited calling/texting/messaging for 12 months would be a wicked one to bring back :D renew the contract yet again

[tonychau]

I wonder it has not discuss alot from this Wireless section, in regarding to Family/Couple plan or individual plans.

Which is better having 2 plans or a family/couple plan?
Looking for lowest monthly plans for 2 cells.

Tony

[2fast]

I wonder it has not discuss alot from this Wireless section, in regarding to Family/Couple plan or individual plans.

Which is better having 2 plans or a family/couple plan?
Looking for lowest monthly plans for 2 cells.

Tony

Oh it's been discussed in this thread plenty. Problem is, finding the right page is difficult. Scroll back a few pages (10 or so) and I think you'll come across a section where it was all about Family Plans.

[tonychau]

no help!... there is over 136 pages in this section going though them is insane!

I tried with the Advanced Search with exactly the words "Family plans", no results. :confused:

so your help is pointless!!!!
any other, your advice on the plans, please.

Tony

Oh it's been discussed in this thread plenty. Problem is, finding the right page is difficult. Scroll back a few pages (10 or so) and I think you'll come across a section where it was all about Family Plans.

[2fast]

no help!... there is over 136 pages in this section going though them is insane!

I tried with the Advanced Search with exactly the words "Family plans", no results. :confused:

so your help is pointless!!!!
any other, your advice on the plans, please.

Tony

One could gather that your post is pointless too...how do you think we got the information to start with? We READ. Many posts on this forum consisted of plans other than family/couples plans, so not many are too well versed on your topic of choice.

As for your 'advanced search', if you chose to search 'Threads' of course you won't find anything, because you need to search POSTS. This thread is titled Hot deal for Rogers Wireless Customers, not Family Plan. Better yet, use the 'Search this thread' function. Take a good hard look before saying it's impossible. It wastes time.

Good luck finding it on your own.

P.S. I just did a search and got 500 results...

[HowEver]

You'll have to ask Rogers and compare for yourself.

The problem with family plans is they tie both (or more) phones to one end date--can't end one without the other. The good thing is that existing family plan phones can be separated out.

Once separate, you can ask for the retention deals in this thread, after the appropriate time period has elapsed.

Now you can read back to see what people are getting lately as the best of the retention deals.

In addition to the family plan comparison, you'll also want to compare whatever corporate deal you might qualify for, depending on where you work.

And back to school specials will be starting soon, but are unlikely to compare to the deals in this thread.



no help!... there is over 136 pages in this section going though them is insane!

I tried with the Advanced Search with exactly the words "Family plans", no results. :confused:

so your help is pointless!!!!
any other, your advice on the plans, please.

Tony

[Trigger]

Getting over myself and realizing that this was probably too good to be true I called in to check.. and the lady said I'm on a 'the right rate' plan (or something like that). $25/month.. BUT.. as I use the plan more they choose the most efficient plan for me up to a plan that gives me 900 minutes (but costs well over $100).

In other words the lady who gave me the plan saw "$25/month" and "900 minutes maximum" and "unlimited evening weekends" together on one page and made a new plan for herself.

Sorry for being an idiot
T

Hey guys,

I am on a family/friends plan which costs $25/month for 150 minutes and unlimited evenings and weekends (I pay $5 more to extend evenings and $9 more for a call display/txt/etc package). I recently got a new job and called to see what it would cost for more minutes. I was told that to upgrade my plan it would cost $70/month (plus the $5 and $9) and I would get 500 minutes rather than 150. I told the lady that the plan would cost me more than $0.10 for each additional minute.. and without haggling she put me on hold for 20 minutes.. and then came back saying.

"What we have is a new extra minutes plan (yeah, that name wasn't made up) which gives you unlimited evenings and weekends and 900 daytime minutes for $25/month"

Pause... "So I pay exactly the same and get 750 minutes on top of that?"

Her reply "Yes"

So I get her to go over it again to verify.

In short: I pay the same amount as before, get 750 additional minutes, and no commitment at all. I'm in the last month of my plan, and this rate applies indefinitely. Funny thing is, I might call in to lock it in just in case they change their mind. I can just imagine the phone call "Hi, I'd like to lock in for 36 months. No no.. no new phone.. just lock me in please" :)

Worth a shot for those who want to try. It may have helped that I implied that I only wanted the plan for a month and was not sure if I'd continue service afterwards.

T

[Nuprapture]

Not true. I'm on an 8 year old corporate per second deal. I keep it for all the features that are free. I qualify for a hardware upgrade, and that does require a two year commitment. It used to be that you had to also change your plan, i.e., change to an in-market (current) plan to get a HUP, but that is no longer the case as of spring 2005.
Whatever company you're with - does it still have a corporate deal with rogers? ANY corporate deal? Staples cut off the entire partnership with rogers meaning no more sales of rogers products or anything of the sort.. this is grounds for dismissal of existing corporate accounts.

Btw, I called and spoke to every possible manager and/or employee that i could speak to and nobody knows about this new rule as of spring 2005

[st7860]

Here's what to do

1. Ensure you have had a Rogers plan for at least 6 to 10 months

2. Call 1-888-936-7283

3. Give them your cell phone number and say you want this plan:

4. $25/mo, 250 daytime, unlimited evenings starting at 6pm, unlimited weekends, free call display, unlimited local calls, picture messages, text messages for 3 months. You WILL have to renew your plan to 3 years from the date you call.

5. no need to threaten to cancel or have any special corporate employment

6. If you have been a Rogers customer a long time(such as over 3 years) you can ask for extra stuff in addition to the above, such as 100 minutes free Canadian long distance per month, and free voicemail as well. If your contract has expired and is month by month, you can also ask for stuff like a Nokia 3220 Video Camera phone for free or around $49.(thats basically the 'new' customer price)

[torooo]

Just wanted to say thank you. I won't have known about Rogers retention plan if it wasn't for this post.

I have been with Rogers since March 2002 and was paying $35.00 for 150 daytime minutes plus free evenings/weekends 6PM - 8AM.

I called yesterday and received
$25.00 for 2 years contract
200 day time minures - could have been 250 daytime minutes if I had committed to 3 years contract
free evenings/weekends 6PM - 8AM
free 100 long distance minutes
free motorola V551 phone (had to pay $35.00 for shipping)
free call display

Cheers

[Superbman]

still can't get unlimited local for 3 months... they're being bastards about it
ah well, i guess it's not a huge deal

[Trigger]

Sorry, I called and tried this. Was very polite, said that a friend had gotten this plan and had only been a Rogers customer for under a year (I've been a customer for almost two), and the gentleman on the phone said that they can't offer me it. Any idea what else I could say?

Thanks,
Trigg

Here's what to do

1. Ensure you have had a Rogers plan for at least 6 to 10 months

2. Call 1-888-936-7283

3. Give them your cell phone number and say you want this plan:

4. $25/mo, 250 daytime, unlimited evenings starting at 6pm, unlimited weekends, free call display, unlimited local calls, picture messages, text messages for 3 months. You WILL have to renew your plan to 3 years from the date you call.

5. no need to threaten to cancel or have any special corporate employment

6. If you have been a Rogers customer a long time(such as over 3 years) you can ask for extra stuff in addition to the above, such as 100 minutes free Canadian long distance per month, and free voicemail as well. If your contract has expired and is month by month, you can also ask for stuff like a Nokia 3220 Video Camera phone for free or around $49.(thats basically the 'new' customer price)

[peter_pumpkin_eater]

i work for rogers and ppl seem to get all mad about the terms and such. really theyre just trying to keep u in cuz they gave u a 300 dollar fone for free. they dont force anyone to stay on a term. you could buy a fone straight out and go on a month to month plan. but your all getting incentives to go on longer terms. so think of it as theyre trying to sweeten it for you and not the other way around.

rogers has lost fond program - other companies dont

rogers has early cancellation fee max upto 200 dollars - other companies are like 25 for remainder of contract so if its like a year left itll costem 300 dollars.

rogers is on gsm network- that alone is sweeter then the other companies. i mean come on who wants to be on CDMA. thats fossil technology. its like the world using centimeters and americans still using inches. would you rather be stuck on one fone and have to goto the store to change fones all the time or own one sim card and swap between 5 different fones anytime you want.

[bmw_xperience]

well compared to HK cell phone plans, Rogers is expensive! and I think over 90% on RFD are Chinese and might be from HK... and are used to getting deals like $80 HKD with 800 minutes ne time.... so in comparison it is kinda expensive

and phones in HK are not as expensive as it is here... it is just that P mall sells them at a High Price

Serious I got my K750i recently for under $450 and people at P mall sells it for 570!

[Kwirky]

well compared to HK cell phone plans, Rogers is expensive! and I think over 90% on RFD are Chinese and might be from HK... and are used to getting deals like $80 HKD with 800 minutes ne time.... so in comparison it is kinda expensive

and phones in HK are not as expensive as it is here... it is just that P mall sells them at a High Price

Serious I got my K750i recently for under $450 and people at P mall sells it for 570!

I might be stating the obvious here, but as far as plans go, HK is a much higher population density, so you need fewer towers to cover people, and of course towers=money.

As for phone price difference, it's likely all thanks to a combo of shipping costs and import duties that would be higher than HK.

[Pavel]

i work for rogers and they dont force anyone to stay on a term. you could buy a fone straight out and go on a month to month plan.

What I don't get is why they don't give you an UNLOCKED phone if you buy the phone outright. In other countries,the phones are comparably priced (without contract) and they DO give you an unlocked phone. If you spend all this money on a unsubsidized phone, it should be unlocked.

[peter_pumpkin_eater]

i agree they should give unlocked fones if you buy out right. but ask yourself this. is there any other provider in canada that uses gsm other then rogers/fido. the north american market isnt the same as europe and asia. the people that buy fones outright is very small and the people that go for higher end phones like the new ericsson and the razr is a very small market. this forum is a great example of how 90% of ppl in north america just take what evers cheapest and makes/recieves calls. in europe ppl text as instead of talk as much as people here who talk more then text. people here just want free phone and thats what they get. i hear it all the time in the store people walk in and want a new phone or a hardware upgrade and i ask so what phones theyre interested in and tellem the features and they usually just say gimmie what evers cheapest.

good example is the people that get the v220. we get so many of those come back for repair and i always try not to sell it but since its so cheap and has a camera ppl always insist on getting it. and i cant exactly say it outright that it sucks but i come close.

[Pavel]

I know....I still hope that Canada will someday be a leader and not just a follower.

[shadowfighta]

and I think over 90% on RFD are Chinese and might be from HK..


90%!!?? Maybe like... 30-40%. def not 90%.

[Spyder187]

Sorry, I called and tried this. Was very polite, said that a friend had gotten this plan and had only been a Rogers customer for under a year (I've been a customer for almost two), and the gentleman on the phone said that they can't offer me it. Any idea what else I could say?

Thanks,
Trigg

Just try again man. And yeah being polite is a good thing. I'm sure one of them will give you the plan. You are qualified for it for sure being with them for almost 2 years.

[Asun]

I might be stating the obvious here, but as far as plans go, HK is a much higher population density, so you need fewer towers to cover people, and of course towers=money.

As for phone price difference, it's likely all thanks to a combo of shipping costs and import duties that would be higher than HK.

For cellular technology to work, the amount of tower and subscriber is directly correlated. The more subscribers you have, the more tower you need. Doesn't matter if it's CDMA or TDMA technology (GSM uses TDMA). Although to cover smaller area, you don't need high power base stations.

[st7860]

Sorry, I called and tried this. Was very polite, said that a friend had gotten this plan and had only been a Rogers customer for under a year (I've been a customer for almost two), and the gentleman on the phone said that they can't offer me it. Any idea what else I could say?

Thanks,
Trigg

try this way then

1. Call Rogers SDU Special Duties Unit at 1-888-936-7283

2. Give them your phone number, and ask for:
$25/mo 250 daytime and unlimited evenings starting at 6pm, plus unlimited weekends, and free call display for term. since you said you are a 2 year customer, you should be able to get 100 canadian long distance minutes per month AND the 3 months unlimited text/airtime/picture messages. however, at the very least, you should be able to get the 3 months thing. ANYONE renewing should get it.

If the guy says you can't get the 3 months unlimited, ask for his name and ask why he is refusing to give it to you(and write it all down)

Basically when you call, don't ask if you can get something. Give them your phone number and politely say something like this "Hi my phone number is 1-800-444-4444" then when the CSR says "How may I help you today?" then say "Hi, I want to change my plan to the $25/mo blah blah blah with 3 months unlimited local calls/text/messages.

NEVER ask IF you can get something. NEVER say IF. always just politely say "I want this". Just make sure you say something that they have given out before, as described in this forum.

You might run into a guy/girl that refuses to give you something. In those situations. ALWAYS ask for their name, and also say your friends got it.

[Homeo]

Well Said.. :arrowu:

I called up retentions for my dad whos a 3yr customer paying big money every month.
The guy refused to give me 3 months unlimted local calling saying it was for new activations only. I said All my friends have gotten it etc.. etc.. he wouldnt budge. The trick is not to give up, since you know he can't hang up on you, if you keep coming up with excuses, he'll eventually cave in..

what p!sses me off is him saying this is "custom package made "just" for me.. What total BS. I was this close to spewing out the Price plan number ( EW# 1171) and seeing the reaction on his face..

[harry420]

my family plan is going to expire soon, just wondering if anyone got any good plan for family plan.

They did offer me same plan ( unlimited evenings and 100 mins, 50 mins weekdays, no extra features). moto v550 and nokia 3320 free with 2 year plan.

I want some kinda family plan, possibly free feature like voice mail.

[carabunny]

hardware upgrade question:

i am quite satisifed with my plan (not the best but not getting ripped off too much) and there's two phones on my account (family plan changed to a better plan - so two phones share this plan)

$20/mo
-250 minutes
-unlimited weekends/nights @ 8pm
-caller id

i do want voicemail tho

my HUP is in september (18 months into plan) but my contract expires in march (24 months)

i would like new phones (w/ admin fees n what not waived) and voicemail on at least one phone out of the two on my name/account.

realistically can anyone tell me if i can get those two things in september (when my HUP is) as opposed to march (when my contract ends) or what number i should call a bunch of times to get it lol

i'm planning already and its not even august, lol

anyways thanks :)


edit: what is EW# 1171? is there a place to look up plans? ...

[st7860]

Well Said.. :arrowu:

I called up retentions for my dad whos a 3yr customer paying big money every month.
The guy refused to give me 3 months unlimted local calling saying it was for new activations only. I said All my friends have gotten it etc.. etc.. he wouldnt budge. The trick is not to give up, since you know he can't hang up on you, if you keep coming up with excuses, he'll eventually cave in..

what p!sses me off is him saying this is "custom package made "just" for me.. What total BS. I was this close to spewing out the Price plan number ( EW# 1171) and seeing the reaction on his face..

Yes ! good job! and if they are refusing, ALWAYS ask for their name.

Also, you can call back after the 3 months unlimited airtime runs out and renew for 3 years again and ask for the 3 months unlimited. Its been done before, but if they say no, then say "are you saying that you are refusing to renew my contract 3 years and add the 3 months promotion that ANYONE renewing a contract is entitled to get?" that will probably do the trick. Some reps wont be happy you are doing it, but you are entitled to, since Rogers allows people to renew their contract anytime, as long as you're not on a corporate plan. So you can sort of get 'cityfido' on rogers by calling every 3 months.

[Homeo]

what is EW# 1171? is there a place to look up plans? ...

Thats the price plan pertaining to the current $25 etc.. promotion. I read it on an earlier post in this thread and confirmed it with a CSR at rogers.

[Beowolf]

Yes, I also got the 3 months unlimited.

And Beowolf, No this does not include the system/911 access fee. But it is a great deal for 250 daytime minutes + Unlimited evening/weekend staring at 6pm. Plus the other extras you get, its the best plan I have ever been on.


Thanks. Just checking if I should drop my corp plan. I will have to talk to them some more about current corp plan benifits. ;)

[beatbox]

Yes ! good job! and if they are refusing, ALWAYS ask for their name.

Also, you can call back after the 3 months unlimited airtime runs out and renew for 3 years again and ask for the 3 months unlimited. Its been done before, but if they say no, then say "are you saying that you are refusing to renew my contract 3 years and add the 3 months promotion that ANYONE renewing a contract is entitled to get?" that will probably do the trick. Some reps wont be happy you are doing it, but you are entitled to, since Rogers allows people to renew their contract anytime, as long as you're not on a corporate plan. So you can sort of get 'cityfido' on rogers by calling every 3 months.

so when you start your 3 year contract and your 3 months unlimited is finsihed your going to call and renew your contract just for another 3 months

but then would you be on a 6 year contract then?

[cuto]

so when you start your 3 year contract and your 3 months unlimited is finsihed your going to call and renew your contract just for another 3 months

but then would you be on a 6 year contract then?the contract terms aren't cummulative. so it'll still remain 3 yrs from the day you renew your contract.

[Trigger]

Thanks guys, your advice is much appreciated. I'll give them a ring tomorrow and see what they say. Too bad I'll have to run to a pay phone. What stinks is that I'm staring a new job on Tuesday and was hoping to get a better plan before the job starts.. now I have to wait until next month and get reamed on my minutes this month. I'll let you all know how it turns out.

Trigg

[carabunny]

Thanks guys, your advice is much appreciated. I'll give them a ring tomorrow and see what they say. Too bad I'll have to run to a pay phone. What stinks is that I'm staring a new job on Tuesday and was hoping to get a better plan before the job starts.. now I have to wait until next month and get reamed on my minutes this month. I'll let you all know how it turns out.

Trigg

i thought the billing of every bill started on the 13/15 around there... so you've been "reamed" already and you have another 2 weeks to get a better plan... plans don't start on the 1st of every month

[HowEver]

Thanks guys, your advice is much appreciated. I'll give them a ring tomorrow and see what they say. Too bad I'll have to run to a pay phone. What stinks is that I'm staring a new job on Tuesday and was hoping to get a better plan before the job starts.. now I have to wait until next month and get reamed on my minutes this month. I'll let you all know how it turns out.

Trigg

Your minutes will be pro-rated. And you'll be paying one month in advance, anyways.

Take a few quarters. You may have to call back a few times.

[Kwirky]

i thought the billing of every bill started on the 13/15 around there... so you've been "reamed" already and you have another 2 weeks to get a better plan... plans don't start on the 1st of every month

Nope, just depends when your services started (everyone's bill is different. My bill starts on the 1st, and runs 'til the last day of the month

Also, I know that all of these deals are available to existing customers, but a friend wants to start new service - are Rogers currently matching Bell's unlimited incoming plans for new customers?

[Trigger]

Golden! Thanks a lot man. That was easy. My billing cycle starts tomorrow so it's perfect. I have a three year contract (oh well), and I didn't get the LD minutes, but that's not a big deal at all, and I didn't get picture messaging (no big deal either), but I have my V635 and I'm a happy camper :)

Thanks again for all your help :)
Trigg

try this way then

1. Call Rogers SDU Special Duties Unit at 1-888-936-7283

2. Give them your phone number, and ask for:
$25/mo 250 daytime and unlimited evenings starting at 6pm, plus unlimited weekends, and free call display for term. since you said you are a 2 year customer, you should be able to get 100 canadian long distance minutes per month AND the 3 months unlimited text/airtime/picture messages. however, at the very least, you should be able to get the 3 months thing. ANYONE renewing should get it.

If the guy says you can't get the 3 months unlimited, ask for his name and ask why he is refusing to give it to you(and write it all down)

Basically when you call, don't ask if you can get something. Give them your phone number and politely say something like this "Hi my phone number is 1-800-444-4444" then when the CSR says "How may I help you today?" then say "Hi, I want to change my plan to the $25/mo blah blah blah with 3 months unlimited local calls/text/messages.

NEVER ask IF you can get something. NEVER say IF. always just politely say "I want this". Just make sure you say something that they have given out before, as described in this forum.

You might run into a guy/girl that refuses to give you something. In those situations. ALWAYS ask for their name, and also say your friends got it.

[st7860]

Golden! Thanks a lot man. That was easy. My billing cycle starts tomorrow so it's perfect. I have a three year contract (oh well), and I didn't get the LD minutes, but that's not a big deal at all, and I didn't get picture messaging (no big deal either), but I have my V635 and I'm a happy camper :)

Thanks again for all your help :)
Trigg

What did you get then?? the 6pm or the 8pm plan? Were you on a monthly and renewed to 3 years to get the V635?

You should have gotten 3 months of unlimited text, picture messaging, and local calls. Call them back and ask for it. if you were renewing 3 years, everyone is entitled to it.

[jd1866]

Ok guys,

I have been reading this thread for a while and I have been with Roger's for 10 years now. I just called and got the $25/month plan with called ID included and 100 long distance minutes per month in Canada. I also got 3 months unlimited text/picture/voice calling. Also the lady offered me a few free phones to choose from I can get the LG 1150, Motorola v551 or the Nokia 3220 for free (Well plus $35 shipping and activation fee).

[Kwirky]

I'd suggest the V551, or if you don't like flips the 3220 should do.

Ok guys,

I have been reading this thread for a while and I have been with Roger's for 10 years now. I just called and got the $25/month plan with called ID included and 100 long distance minutes per month in Canada. I also got 3 months unlimited text/picture/voice calling. Also the lady offered me a few free phones to choose from I can get the LG 1150, Motorola v551 or the Nokia 3220 for free (Well plus $35 shipping and activation fee).

[jd1866]

I am planning on selling whatever phone I get. I have the Black RAZR already and have my Nokia 3595 as a backup phone. I was thinking of the v551 though looks like it might be worth a little more.


I'd suggest the V551, or if you don't like flips the 3220 should do.

[scath]

Why would you go into a contract if you already have a nice phone? I would imagine you would still be able to get a good deal month by month.

[jd1866]

I like Roger's and don't plan on changing my provider unless I am able to transfer my number. I live in Thunder Bay and the only other choice we have here is TBay Mobility and they don't offer near the features that Roger's has. And I use most of the features Roger's has.

[rvs007]

I think what Scath is trying to say is why use up your HUP on a phone that you're not going to use? Change your plan but don't do a hardware upgrade. That way, you'll keep your eligibility until when you really need to upgrade your phone.

[jstyle]

I ordered the V635 for $149.99 wanting a flipphone and it should be here soon, but after reading more reviews on the internet I am interested in getting the s710a instead. Is there a way to exchange the phones and pay the $50 difference?

its not $50... you pay $399.99 upfront and get $200 back from rebate as a store credit not cash

[Beowolf]

its not $50... you pay $399.99 upfront and get $200 back from rebate as a store credit not cash


Unless you are an exsisting account with new hardware upgrade then it is strate $199.00 cost for hardware upgrade.

[mrken]

Take a few quarters. You may have to call back a few times.
I say call *611 on your cellphone and ask the CSRs to transfer you to customer retentions. :D Saving quarters is every RFDer's job. :D And you don't have to be stuck in a phonebooth while everybody is watching you gesture to the other end. :lol:

I love my $8.49 bills. :) Too bad I only use around 200 minutes. Oh well. I wonder what I should do when January rolls around again? By that time I would have been a customer for two years. But I already got a Nokia 3220 in January 2005 (during the Telus match thing). Can I get another phone for under $100 in January 2006? Rogers probably would not like me especially after seeing all those $8.49 bills. :lol:

Actually, I have been a Rogers customer for around 6-7 years (non-continuous), but signed up under different names, since I did not know about the retention deals back then. :(

[carabunny]

I say call *611 on your cellphone and ask the CSRs to transfer you to customer retentions. :D Saving quarters is every RFDer's job. :D And you don't have to be stuck in a phonebooth while everybody is watching you gesture to the other end. :lol:

I love my $8.49 bills. :) Too bad I only use around 200 minutes. Oh well. I wonder what I should do when January rolls around again? By that time I would have been a customer for two years. But I already got a Nokia 3220 in January 2005 (during the Telus match thing). Can I get another phone for under $100 in January 2006? Rogers probably would not like me especially after seeing all those $8.49 bills. :lol:

Actually, I have been a Rogers customer for around 6-7 years (non-continuous), but signed up under different names, since I did not know about the retention deals back then. :(


could be me. but it doesn't seem like you're contributing past the *611 thing.

you sound like you're all gloating about your wonderful plan with hints of details and how amazingly cheap it is. making people go all fangirl-ish to you "oooo such a nice plan, how do you get it, omg omg!!"

frankly you sound like an ******* from that post.

[2fast]

could be me. but it doesn't seem like you're contributing past the *611 thing.

you sound like you're all gloating about your wonderful plan with hints of details and how amazingly cheap it is. making people go all fangirl-ish to you "oooo such a nice plan, how do you get it, omg omg!!"

frankly you sound like an ******* from that post.

Agreed. This forum has mostly been about telling other Rogers customers what they could be getting in terms of plans, and potential tips to get there. You're just being arrogant in that post. Sure, good job that you're not paying a monthly service fee - you're not the only one. But instead of just gloating about how you don't pay anything, why don't you give people some hints on how to get a good plan, like the others are doing.

[carabunny]

thanks 2fast. now i don't feel too much like a b*tch saying that haha.

think you can help me out again on my HUP question? =( or anyone~

hardware upgrade question:

i am quite satisifed with my plan (not the best but not getting ripped off too much) and there's two phones on my account (family plan changed to a better plan - so two phones share this plan)

$20/mo
-250 minutes
-unlimited weekends/nights @ 8pm
-caller id

i do want voicemail tho

my HUP is in september (18 months into plan) but my contract expires in march (24 months)

i would like new phones (w/ admin fees n what not waived) and voicemail on at least one phone out of the two on my name/account.

realistically can anyone tell me if i can get those two things in september (when my HUP is) as opposed to march (when my contract ends) or what number i should call a bunch of times to get it lol

i'm planning already and its not even august, lol

anyways thanks :)


edit: what is EW# 1171? is there a place to look up plans? ...

[furbaby]

I just got an awesome deal from Fido.
I called in to tell them that I want to cancel... since I'm out of the country for two months. They transfered me to customer relations, like they always do. The lady asked me why. I told them about the telus unlimited incoming plan + 100 long d minutes and free voicemail (I had the unlimited incoming plan from fido), so she offered me the same thing for the same price. So I asked her for free caller id instead of voicemail. I didn't have to sign a contract, but the offer expires next year.

So... the same unlimited incoming plan (evening starts at 7pm instead of 9 at telus. Plus billed by the second)
+ 100 long D minutes
+ free caller id
+ no contract
---------------------
$25/month

[furbaby]

btw, this might not be related to the topic, but since I'm down in the states, I'd just like to say that the phones down in the states are so cheap. the razr v3 is only $149.99 (no rebate) and you only have to sign one year. Plus less tax than here. No wonder everyone here has one.

The plans are pretty good too. 300 nation wide minutes. Unlimited off peak minutes. 300 roaming minutes. Plus all the goodies like caller display, call waiting, forwarding...for $29.99 USD.

I wish I lived down here....

[2fast]

thanks 2fast. now i don't feel too much like a b*tch saying that haha.

think you can help me out again on my HUP question? =( or anyone~

I can try. Sorry I skipped over that post when I went through last time.

EW#1171 is the plan that everyone's getting:

-$25/month
-200/250 daytime minutes
-evenings/weekends at 6pm
-call ID

I just noticed you're getting this plan without the early evenings.

As for what you can do, I think your best bet is to call into Retentions now (1-888-936-7283...seriously that #'s in my speed dial...lol) and just ask how many months you have left...this will automatically get them thinking whether you want to cancel with them, and then you can perhaps bring up the plan that Telus is offering now, the unlimited incoming calling. They'll want to match whatever Telus is offering you, and Rogers tends to have two set unlimited incoming calling plans at $25 or $40/month, and they can't really add on features to those. These expired awhile ago but it seems people are still getting them, and they'll probably just bring those back in light of Telus' offer. You can take the UIC plan, but if you don't want the long distance minutes, ask for free voicemail for term instead. If you don't want the UIC plan at all (ie. you make all of your calls, and very few people call you) just say that you're happy with your plan now, and see if they're willing to add VM to that. The downfall with the UIC plan is you get fewer daytime minutes, which may be important to you. That's why i would recommend asking for additions to your current plan.

And remember, if you don't get it right away, just say thanks and that you'll speak with Telus again for a counteroffer, then call back and say your deal at Telus got sweetened up...lol this always gets Rogers to give a little more.

Hope that helps!

[Pavel]

EW#1171 is the plan that everyone's getting:

-$25/month
-200/250 daytime minutes
-evenings/weekends at 6pm
-call ID

I just noticed you're getting this plan without the early evenings.

As for what you can do, I think your best bet is to call into Retentions now (1-888-936-7283...seriously that #'s in my speed dial...lol)

I called the above number and the EW#1171 was not located. Is this an old plan??

[HowEver]

I called the above number and the EW#1171 was not located. Is this an old plan??

Customer relations at Rogers is extremely unlikely to give you a plan if you quote a number, and in some cases even if you appear in the least to be knowledgeable about their 'save' offers.

Some people will get lucky, or find a rep. who is having a very good day. But otherwise, they usually do not like it if you know this much about the plans. That doesn't mean you shouldn't try to get them, just don't act like you know more than you should, and don't act like they have to give it.

btw Telus just announced the resurrection of their unlimited incoming plan. Expect Rogers to be revising their save deals very soon. This is when the sweetest deals transpire.

[Pavel]

Customer relations at Rogers is extremely unlikely to give you a plan if you quote a number, and in some cases even if you appear in the least to be knowledgeable about their 'save' offers.

Yeah, that's what I thought. This is why I told the lady that a collegue of mine gave me this number. It was in his palm pilot. It may have been a typo I told her, I didn't make an issue of it. Besides, it sounded like the CSR was on lithium. She was so out of it and spoke so slowly and softly.

Thanks for the tip on the incoming calls. I'll hold back for now.

[st7860]

Here's what you do

1. Call Rogers Special Duties Unit at 1-888-936-7283

2. ask for the $25/mo plan with 250 daytime minutes, unlimited evenings starting at 6pm, and unlimited weekends, with free call display for 3 years, and unlimited local calls, text messages, picture messages, for 3 months

3. if they say no, then repeat what you want and then say you expect to get what other customers are entitled to. Its illegal to discriminate.

4. if you are gutsy, you can call back every 3 months and ask for your plan to be renewed by 3 years from the time you call, then you will qualify for the 3 months unlimited promotion again

CONDITIONS:
- you must have had your Rogers account for 6 months or more
- you DO NOT need to be employed by any corporation to get this plan
- you will have to renew your contract to a total of 3 years from the time you call. it does NOT add up. in other words, regardless of how long you have left, your plan will expire 3 years from the day you call.

FOR Long time customers(more than 3 years)
- in addition to the free call display that anyone will get, you can also ask for free voicemail OR 100 minutes Canadian Long Distance per month

PHONES
- if your contract has less than 1 year left, you can probably get something like a Nokia 3220b videocam phone for free, although you will have to pay a $35 administration fee.

UNLIMITED incoming calls:
- Rogers occasionally offers a plan similar to the Fido unlimited incoming calls plan, but then Early(6pm) evenings are not available, and the evening calls are NOT unlimited, so i would NOT recommend asking for that plan

DO NOT:
- threaten to cancel
- ask for a plan by its identification number

[carabunny]

btw, this might not be related to the topic, but since I'm down in the states, I'd just like to say that the phones down in the states are so cheap. the razr v3 is only $149.99 (no rebate) and you only have to sign one year. Plus less tax than here. No wonder everyone here has one.

The plans are pretty good too. 300 nation wide minutes. Unlimited off peak minutes. 300 roaming minutes. Plus all the goodies like caller display, call waiting, forwarding...for $29.99 USD.

I wish I lived down here....

enjoy no medical. lol anyways that's offtopic

i heard their talking plans were painful actually while their dataplans are so much cheaper comparatively (i really get most of this from my cousin in cali that worked as a cell phone selling person - the job title lost me right now)

and thanks 2fast :)

[taKuto]

Don't know if this is old but I found out down at the rogers wireless at peach tree centre on highway 7 and kennedy, they have a special for the sony s710a for $68. You gotta lock yourself to a 3 year contract and you pay for the phone (i think it was like $299), but they credit the amount back to you and give you a $25 coupon for the phone and you get the phone for $68.

[st7860]

Don't know if this is old but I found out down at the rogers wireless at peach tree centre on highway 7 and kennedy, they have a special for the sony s710a for $68. You gotta lock yourself to a 3 year contract and you pay for the phone (i think it was like $299), but they credit the amount back to you and give you a $25 coupon for the phone and you get the phone for $68.

Whats the name of that store? AMCALL?

[qazxcv]

Just talked to CR and after some talk, I got this:

S710a for 199$ on a 2 year term
200min day, unlimited after 6PM and weekends, Free caller ID, and I think I get a few free messages all for 20$ :eek:
Before I had like 200 mins, 1000 mins after 6PM/W-end + 25 free msgs for 30$

[furbaby]

enjoy no medical. lol anyways that's offtopic

i heard their talking plans were painful actually while their dataplans are so much cheaper comparatively (i really get most of this from my cousin in cali that worked as a cell phone selling person - the job title lost me right now)

and thanks 2fast :)


ya, but they also get tax amnesty during back to school season...

http://money.cnn.com/2005/07/28/pf/taxes/taxbreak_shopping/

:lol: I'm in Boston right now...about to take advantage of this on august 13

[tonychau]

I verified with the store in PMall (located at the centre of the mall by the paino), said they will give you $35 GC of Petro-Canada to compensate of the $35 Activiation Fee, if you activiate the S710a phone.

Tony

Whats the name of that store? AMCALL?

[shuo85]

each month, they have different deals for old customers so what is the deal for august?

[owu23]

Hi All,

Just spoke to ROgers yesterday and got myself a V3 Razr (Silver) with the following options. Please let me know if this is any good

Price paid for the phone: 299 CAD

1) 2- Year Term
2) 6 Months of Unlimited Local Calling
3) 25 Dollar plan (200 Weekday/Evening and weekend starting at 6:00)
4) 35 Dollar Admin Fee waived.

All I did was talk to a CSR and told him I have been with Rogers for such a long time that they need to provide me with a good deal. I mentioned about the V3 Coupons that some of you got in the mail. Rogers told me that I was not one of the "Tagged" customers because my 2-year contract had finished a long time ago. That made me pretty mad and I spoke to the Manager expressing my concerns over pricing discrepancies. I never threatened her with anything but just spoke politely with her. Next thing I know, she offered me this deal on the V3 phone. I could not resist.
Any feedback from you all would be appreciated.

[NODES]

Just talked to CR and after some talk, I got this:

S710a for 199$ on a 2 year term
200min day, unlimited after 6PM and weekends, Free caller ID, and I think I get a few free messages all for 20$ :eek:
Before I had like 200 mins, 1000 mins after 6PM/W-end + 25 free msgs for 30$


does that price include the service fee?

[jay_bionic]

Hi All,

Just spoke to ROgers yesterday and got myself a V3 Razr (Silver) with the following options. Please let me know if this is any good

Price paid for the phone: 299 CAD

1) 2- Year Term
2) 6 Months of Unlimited Local Calling
3) 25 Dollar plan (200 Weekday/Evening and weekend starting at 6:00)
4) 35 Dollar Admin Fee waived.

All I did was talk to a CSR and told him I have been with Rogers for such a long time that they need to provide me with a good deal. I mentioned about the V3 Coupons that some of you got in the mail. Rogers told me that I was not one of the "Tagged" customers because my 2-year contract had finished a long time ago. That made me pretty mad and I spoke to the Manager expressing my concerns over pricing discrepancies. I never threatened her with anything but just spoke politely with her. Next thing I know, she offered me this deal on the V3 phone. I could not resist.
Any feedback from you all would be appreciated.

Did you get the black V3 or silver one? Which one looks better?

[taKuto]

Whats the name of that store? AMCALL?

It was just a rogers wireless with signs in chinese with $68 and the S710a advertised posing out on the outsides of the entrance. Was located at peach tree centre at highway 7 and kennedy.

[jay_bionic]

Guys, honestly speaking.......which one is better lookin..........the black or silver V3.........I was given an offer of either. Thanks.

[owu23]

Did you get the black V3 or silver one? Which one looks better?

I had a choice of both silver and black and chose Silver. Just a personal preference but I found Silver to be better looking.

[gq_fuzion]

It was just a rogers wireless with signs in chinese with $68 and the S710a advertised posing out on the outsides of the entrance. Was located at peach tree centre at highway 7 and kennedy.

i can offer the s710a for $88 after rebate ($288 + tax paid upfront) for a 3 year term

i work for northeast telecom... a respectable authorized rogers dealer that cares about their customers..

i've activated at amcall before and it seems they care more about the money than offering service

[taKuto]

would love to take on that offer but i'm already stuck on a very crappy contract (50 day/1000eve week @ 8PM) with a v300 i paid wayyyy too much for :(

[trolldealhunter]

guys ima a rogers family customer...got offered a 25/mo 3 months unlim local, free display, unlim after 6/weekends...but i didnt get offered any free fones or anything..whats up with that? its whack!

[Captin Howdy]

any1 already on a crop plan try this?

I called in as my plan ended last month and I asked mentioned this plan. The CSR said that the plan I mentioned wasn't available to me. I don’t really care about the plan but more about getting a new phone. I wanted the v635, the CSR said it would cost $200 (on a 2 year plan) + $35 (shipping fee or Admin fee if I were to pick it up). I asked him if he could wave the shipping fee but he wouldn't. Also I believe the phones cost more on crop plan vs regular plans. Anyone got any idea what I can do?

[gq_fuzion]

Roger's re-launches the unlimited incoming calls plan

for $25 per month, you get...
- 100 anytime minutes
- 1000 evening and weekend minutes (8pm - 7am)
- 100 canadian long distance minutes
- unlimited incoming calls
- first 3 months unlimited local calling, text,
picture and video messaging

this plan is available on 2 and 3 year terms

please contact me for more information
gqfuzion@gmail.com

[ao_tenshi]

any1 already on a crop plan try this?

I called in as my plan ended last month and I asked mentioned this plan. The CSR said that the plan I mentioned wasn't available to me. I don’t really care about the plan but more about getting a new phone. I wanted the v635, the CSR said it would cost $200 (on a 2 year plan) + $35 (shipping fee or Admin fee if I were to pick it up). I asked him if he could wave the shipping fee but he wouldn't. Also I believe the phones cost more on crop plan vs regular plans. Anyone got any idea what I can do?


Im on a corp plan too, and my contract ends in a month. Can anyone confirm if the retention plan is only for Non-Corp plans or is the CSR not giving it when they should? Thanks a bunch!

[trolldealhunter]

guys ima a rogers family customer...got offered a 25/mo 3 months unlim local, free display, unlim after 6/weekends...but i didnt get offered any free fones or anything..whats up with that? its whack!


BUMP plzzzz helpzzz meezzz

[bigdaddyyc]

would love to take on that offer but i'm already stuck on a very crappy contract (50 day/1000eve week @ 8PM) with a v300 i paid wayyyy too much for :(

if your on rogers you can change the contract terms at any time, the only setback is that your conract remains for the same length. So if u signed up for 3 years, you'll still have to be with rogers for 3 years but your free to switch to any other plans they offer.

[gq_fuzion]

Im on a corp plan too, and my contract ends in a month. Can anyone confirm if the retention plan is only for Non-Corp plans or is the CSR not giving it when they should? Thanks a bunch!

only non-corp plans are to be offered the retention plan

the retention plan is very similar to a corp plan anyways

[qazxcv]

any1 already on a crop plan try this?

I called in as my plan ended last month and I asked mentioned this plan. The CSR said that the plan I mentioned wasn't available to me. I don’t really care about the plan but more about getting a new phone. I wanted the v635, the CSR said it would cost $200 (on a 2 year plan) + $35 (shipping fee or Admin fee if I were to pick it up). I asked him if he could wave the shipping fee but he wouldn't. Also I believe the phones cost more on crop plan vs regular plans. Anyone got any idea what I can do?
You most likely spoke to a CS. Call customer relations and ask for what you did ask and they will give it to you, especially since your contract has ended, and they want to keep you with them (CR:1-888-936-7283)

[J-Wo]

Wow I never knew this thread existed! I read maybe the last 5 or 6 pages to kinda get "caught up" but here's what I wanted to ask.

I'm currently on a family plan that is almost 2 years up which is under my mother's name, but I'm looking to split off soon to get my own plan and a new phone. At a local rogers outlet they told me my HUP date is mid Oct (I can't remember exactly when the 2 year plan ends. Nov? Dec? Jan?). I had never heard of retention plans or corp plans before (I work for sanofi pasteur and nobody has told me about any Rogers deals). The retention plan I've read about sounds great but what kind of new phones could I get? And would I be eligible for this now or would I have to wait until Oct?

I went to some chinese Rogers stores in PacMall and 1stMarkham Place which were offering some sweet deals on the newer phones. But I'd have to sign up as a new customer and that would mean losing my phone # wouldn't it. Basically what those salespeople were trying to sell me was grab up one of their new phone deals (like the SE S701a for $68 on 3 yr term) and chose their cheapest $20/mo plan. Rogers will throw in their 3 months unlimited for the first bit anyway, so after that I can chose whatever plan I want -- but if I did that I obviously wouldn't be able to get a retention plan right?

I wouldn't have a problem with waiting until Oct if it meant a better retention plan or access to newer phones (The Nokia 6101 sounds great, but I know it's not here yet. I do like the Moto v635 tho which I know is avail).

Any help would be greatly appreciated! Thanks mates.

[canuck_fan]

141 pages! NEVER SEEN IT THIS LONG BEFORE. Nice deal though.

[Captin Howdy]

You most likely spoke to a CS. Call customer relations and ask for what you did ask and they will give it to you, especially since your contract has ended, and they want to keep you with them (CR:1-888-936-7283)

I called that number this morning and I to the CR that I wanted to change my plan to the one above. She told me that because I was on a crop plan that I should talk to my rep -.-…

Again I asked about the v635 (if I were just to keep contract I have). CR told me it would cost

$250 + $35 admin fee (CR wouldn’t wave it)
$50 rebate/credit to my account.

On a 2 year plan…=(

The thing is I can buy the phone new unlocked for almost the same price, so I don’t see any reason to renew. Anyone else that has a crop plan have the same problem?

[HowEver]

Wow I never knew this thread existed! I read maybe the last 5 or 6 pages to kinda get "caught up" but here's what I wanted to ask.

I'm currently on a family plan that is almost 2 years up which is under my mother's name, but I'm looking to split off soon to get my own plan and a new phone. At a local rogers outlet they told me my HUP date is mid Oct (I can't remember exactly when the 2 year plan ends. Nov? Dec? Jan?). I had never heard of retention plans or corp plans before (I work for sanofi pasteur and nobody has told me about any Rogers deals). The retention plan I've read about sounds great but what kind of new phones could I get? And would I be eligible for this now or would I have to wait until Oct?

I went to some chinese Rogers stores in PacMall and 1stMarkham Place which were offering some sweet deals on the newer phones. But I'd have to sign up as a new customer and that would mean losing my phone # wouldn't it. Basically what those salespeople were trying to sell me was grab up one of their new phone deals (like the SE S701a for $68 on 3 yr term) and chose their cheapest $20/mo plan. Rogers will throw in their 3 months unlimited for the first bit anyway, so after that I can chose whatever plan I want -- but if I did that I obviously wouldn't be able to get a retention plan right?

I wouldn't have a problem with waiting until Oct if it meant a better retention plan or access to newer phones (The Nokia 6101 sounds great, but I know it's not here yet. I do like the Moto v635 tho which I know is avail).

Any help would be greatly appreciated! Thanks mates.


Pacific Mall/Am Call have extra charges/contracts and absolutely no service if something goes wrong.

Why get a new phone number when the tenure you have built up with Rogers gets you a better deal anyways?

You can HUP sooner than October. Either get the pre-HUP fee waived ($10 per month remaining) or call back and get it waived. Or call back and get a better deal.

BUT sanofi pasteur employment may well qualify you for a better corporate plan than the retention deal. Even the basic corporate plan is good, but some are much better than others. No one can tell you what that plan is except for a regular CSR (*611). But if they don't have the info, again, just call back. You don't have to sign up on the spot, at any point.

You are also wise to split the family plan up (which may mean waiting until October anyways). BUT you can arrange for the new plan to take effect whenever you want.

But still compare the retention deal anyways. For the sake of a few phone calls, you should get what you want.

Rogers is also matching now Telus' free unlimited incoming deal. For some that isn't as good as a corporate plan or a retention plan; for others it's a godsend. Act fast though if that's what you want.

[J-Wo]

Pacific Mall/Am Call have extra charges/contracts and absolutely no service if something goes wrong.What's Am Call?

Why get a new phone number when the tenure you have built up with Rogers gets you a better deal anyways?Ya I wasn't sureI thought the in store chinese rep was giving me a better deal, but that was before I Read about these retention plans. How do corp plans work? Does Rogers give a deal to basically any larger corporation, is it possible my company has a deal with another carrier like Fido or Telus?

You are also wise to split the family plan up (which may mean waiting until October anyways). BUT you can arrange for the new plan to take effect whenever you want.Just curious but why am I "wise" to split it up? And if I want to split it early what are the chances I can get both the early HUP fee *and* early contract end fees waived?

Rogers is also matching now Telus' free unlimited incoming deal. For some that isn't as good as a corporate plan or a retention plan; for others it's a godsend. Act fast though if that's what you want.Thanks for the heads up on that deal. I don't think I'd be as interested in that as the previous deals mentioned, as I don't expect that many incoming calls. 200/250 daytime minutes sounds great, but it's the early evening/weekends that I desire. Can I also get free call display *and* voice mail or would I have to pay extra for one of those?

P.S. if you could please list the most recent retention plans, or maybe guide me to a previous page, that would be very helpful! Thanks

-- Jas

[carabunny]

141 pages! NEVER SEEN IT THIS LONG BEFORE. Nice deal though.

its just going to keep going... not like people aren't signing up with rogers any time soon... lol :P

to J-Wo:

I split up my family plan about eight months in when i realized i'm on a $20 plan BUT we end up going over ANYWAYS (~$60) -- so its like wtf? so i called up CS like four times and got a better plan, split up the phones and the bill is now ~$60 for both BUT i get call display, and 200 mins on each phone.. much better than 100 mins shared... lol


Thanks for the heads up on that deal. I don't think I'd be as interested in that as the previous deals mentioned, as I don't expect that many incoming calls. 200/250 daytime minutes sounds great, but it's the early evening/weekends that I desire. Can I also get free call display *and* voice mail or would I have to pay extra for one of those?

there is a retention plan that's 200 mins, unlimited weekend/nights, call display and whatnot. just give them a call and say what you want see what they offer you... research on hofo... i mean ultimately its the CR people that will give you the plan... if you don't call then... you won't know.

i'd much prefer retention plans now that i know... than switching my phone every 2 yrs... (which i've done twice now @ pmall stores) i want to keep my damn number

[HowEver]

What's Am Call?

Ya I wasn't sureI thought the in store chinese rep was giving me a better deal, but that was before I Read about these retention plans. How do corp plans work? Does Rogers give a deal to basically any larger corporation, is it possible my company has a deal with another carrier like Fido or Telus?

Just curious but why am I "wise" to split it up? And if I want to split it early what are the chances I can get both the early HUP fee *and* early contract end fees waived?

Thanks for the heads up on that deal. I don't think I'd be as interested in that as the previous deals mentioned, as I don't expect that many incoming calls. 200/250 daytime minutes sounds great, but it's the early evening/weekends that I desire. Can I also get free call display *and* voice mail or would I have to pay extra for one of those?

P.S. if you could please list the most recent retention plans, or maybe guide me to a previous page, that would be very helpful! Thanks

-- Jas

AmCall = Pacific Mall etc. Rogers, that is, the kind of place that not only has no after-care, they will pretend not to know you once they have your cash. Unless you cancel early, and then they'll have more of your cash.

How do corp plans work? Same as all the rest. But like we've said over and over, you have to CALL, and perhaps CALL AGAIN. No one here can tell you what Rogers is offering today, let alone tomorrow, with any certainty.

Rogers reps themselves sometimes do not know about all the plans. A regular CSR can likely look up your company and advise you. BUT these plans change from time to time, so really, what someone offers you one day may be gone the next no matter who you talk with. That includes corporate plans.

Splitting up is advisable because then later you could cancel one of the phones without having to worry about end dates for both.

And there may not be an early cancellation fee since you are not cancelling but really *extending* your contract. This may even help you with both phones--and if they say the other phone must be extended (on its own, separate) and you like the plan offered for it, make sure you get the subsidized phone and best plan for the other phone too.

Free call display and voice mail are usually only offered on corporate plans, free call display may be offered with the retention deal.

But you won't know unless you call, and don't sign up until you are satisfied with what's on offer and with any extra charges.

[J-Wo]

And there may not be an early cancellation fee since you are not cancelling but really *extending* your contract. This may even help you with both phones--and if they say the other phone must be extended (on its own, separate) and you like the plan offered for it, make sure you get the subsidized phone and best plan for the other phone too.
Our two year contract ends Nov 14 and I called *611 and they told me our HUP date is Oct 14. If I wanted to do an early HUP they would charge me $25 for both phones... Does this sound right??? Also when I mentioned "I would like a retention plan" they said they don't have them. When I said I know there is a $25/mo with 200 daytime mins, unlimited early evenings, they said they have no such plan. :-( I'll have to try again but any advice would be much appreciated.

[Spyder187]

Guys, honestly speaking.......which one is better lookin..........the black or silver V3.........I was given an offer of either. Thanks.

Go with the black man. Newer plus I just like the look better. The old silver ones are supposed to come with a bluetooth headset though like until recently when they are just about to drop in price to $299 in which they stop having the extra bluetooth headset thing.

[HowEver]

Our two year contract ends Nov 14 and I called *611 and they told me our HUP date is Oct 14. If I wanted to do an early HUP they would charge me $25 for both phones... Does this sound right??? Also when I mentioned "I would like a retention plan" they said they don't have them. When I said I know there is a $25/mo with 200 daytime mins, unlimited early evenings, they said they have no such plan. :-( I'll have to try again but any advice would be much appreciated.


You pay one month in advance, right?

Also, about the advice about calling back a few times. Perhaps just copy and paste this line a few times, and read each line several times. We'll assume you called the right number.

Also, if you asked for a "retention" plan, you would likely get refused. Don't use the lingo. Say you were thinking of ending your service. If you ask about signing up again, why would any company offer you a retention plan?

[J-Wo]

Well I might decide to wait a little longer, because the prices are a little steep for the phones I like. I want a phone that has MP3 ringtones, bluetooth, and handsfree speakerphone. The one I'm looking at right now is the moto v635, but they quoted me $149 on a 3 yr term or $199 on a 2 yr term. I'm thinking that closer to my HUP date (Oct) either prices will go down or new phones will be available... What do you guys think?

[Scribblez]

Also, if you asked for a "retention" plan, you would likely get refused. Don't use the lingo. Say you were thinking of ending your service. If you ask about signing up again, why would any company offer you a retention plan?

Didn't even have to pretend to cancel. Just asked for "The $25 plan with 250 mins, free evening/weekend, etc..." And they just gave it to me after I agreed to renew my contract. I was only 5/6 months into my 2 year contract at the time.

[HowEver]

Well I might decide to wait a little longer, because the prices are a little steep for the phones I like. I want a phone that has MP3 ringtones, bluetooth, and handsfree speakerphone. The one I'm looking at right now is the moto v635, but they quoted me $149 on a 3 yr term or $199 on a 2 yr term. I'm thinking that closer to my HUP date (Oct) either prices will go down or new phones will be available... What do you guys think?

Hold on. Make sure you get the v635i (that's "i").

See here for details. Great pricing btw.

http://www.howardforums.com/showthread.php?t=679031

[st7860]

Didn't even have to pretend to cancel. Just asked for "The $25 plan with 250 mins, free evening/weekend, etc..." And they just gave it to me after I agreed to renew my contract. I was only 5/6 months into my 2 year contract at the time.

YES, thats right. thats exactly what i said. you dont need to pretend to cancel. Simply ask for that plan. dont ask for any plan numbers, just describe the plan, you did it right! perfect!

[Shoryuken]

has anyone been able to get per-second billing (after the first minute, as like older rogers plans)?

I know that rogers is matching the telus "free incoming calls" thing... now I wonder if rogers would ever give you the per-second like fido. of course, they dont really NEED to match any fido offer since they ARE fido, but I'd prefer to get per second billing over a number of other options.

I recall reading a post a few pages back where someone was able to get per-second billing with rogers, but that person has since gone silent :confused:

[cizciz13]

I just got this DEAL from Rogers customer relation rep~

Here is my new plan: :lol:

200 min daytime
Unlimited evening and weekend (8pm to 8am)
Free call display

$20 bucks!

this plan sound much better than my old plan! and I don't need to sign/ extend my contract to get this plan!

I am planning to call back in a week or so to get a new Samsung P702 phone, it is a Black Tri-band flip phone!

the customer service rep told me I am eligible to get the upgrade if I am going to extend my contract!

So, it is nice to get this new plan by not requiring extend the contract!
It is a good deal for existing Rogers customers who already sticked with Rogers for 2 years! :cheesygri

[gq_fuzion]

I just got this DEAL from Rogers customer relation rep~

Here is my new plan: :lol:

200 min daytime
Unlimited evening and weekend (8pm to 8am)
Free call display

$20 bucks!

this plan sound much better than my old plan! and I don't need to sign/ extend my contract to get this plan!

I am planning to call back in a week or so to get a new Samsung P702 phone, it is a Black Tri-band flip phone!

the customer service rep told me I am eligible to get the upgrade if I am going to extend my contract!

So, it is nice to get this new plan by not requiring extend the contract!
It is a good deal for existing Rogers customers who already sticked with Rogers for 2 years! :cheesygri

you do mean a p207 right???
and sounds like you've got a corporate plan

[shuo85]

I just got this DEAL from Rogers customer relation rep~

Here is my new plan: :lol:

200 min daytime
Unlimited evening and weekend (8pm to 8am)
Free call display

$20 bucks!

this plan sound much better than my old plan! and I don't need to sign/ extend my contract to get this plan!

I am planning to call back in a week or so to get a new Samsung P702 phone, it is a Black Tri-band flip phone!

the customer service rep told me I am eligible to get the upgrade if I am going to extend my contract!

So, it is nice to get this new plan by not requiring extend the contract!
It is a good deal for existing Rogers customers who already sticked with Rogers for 2 years! :cheesygri

man i got it last month

[Captin Howdy]

has anyone been able to get per-second billing (after the first minute, as like older rogers plans)?

I know that rogers is matching the telus "free incoming calls" thing... now I wonder if rogers would ever give you the per-second like fido. of course, they dont really NEED to match any fido offer since they ARE fido, but I'd prefer to get per second billing over a number of other options.

I recall reading a post a few pages back where someone was able to get per-second billing with rogers, but that person has since gone silent :confused:

The 1st time I called the CS (not CR) I asked him for this plan. He said he wasn’t' sure of it and ask for the # of the plan. I told him I didn't know, so then he looked at other crop plans that I could get and he offered me (btw I’m on the Realm ax crop plan)

200mins or 250mins can't remember (per second billing)
Evenings (from 6pm-8am)
Weekends free
Call display voice mail
Etc
$30.

A buddy of mine called up Rogers, he talked to the CS and she hooked him up with a crop plan. Not sure how often this works but it maybe worth a try. Just act all buddy with them :P

As for me I’m still trying to get a deal on a phone...Some of the CR are so tight there :(

[raymondy]

I just got this DEAL from Rogers customer relation rep~

Here is my new plan: :lol:

200 min daytime
Unlimited evening and weekend (8pm to 8am)
Free call display

$20 bucks!

this plan sound much better than my old plan! and I don't need to sign/ extend my contract to get this plan!

I am planning to call back in a week or so to get a new Samsung P702 phone, it is a Black Tri-band flip phone!

the customer service rep told me I am eligible to get the upgrade if I am going to extend my contract!

So, it is nice to get this new plan by not requiring extend the contract!
It is a good deal for existing Rogers customers who already sticked with Rogers for 2 years! :cheesygri

Here is what I got in the past weekend.
My contract is expiring in 1 month and this is a retention plan

3yr contract $20/month
250 min daytime
unlimited weeknight starting at 8pm
unlimited weekend
100 min Canadian long distance
CID
VM
$35 Admin fee waived
$199 for SE S710a

I think I got a pretty good deal here but I have talked to them for about 5 times before I got the deal. Everytime I called, I started to ask for more which they said they couldn't give that to me before. Can't wait to get the S710a.

[krakenappa]

So I'm looking to get a new plan, definitely read what you guys have been doing. I called up just now, for my first call with them... (called 1-888-936-7283).

I asked for the plan I saw someone just got and they said that the only thing that they can possibly offer me is the Megatime plans that rogers offers on their site. Nothing else they can do for me. When I told them about another plan that someone else had gotten they said they didn't know how they got it and that the only plan they had was blah blah blah... It was like talking to a broken record.

They had no real desire to offer me something to stay as a customer and I've been a customer a really really long time, like 6+ years, I also have a HUP or two available to me as well.

How should I approach my next call with them?

Oh and if you are going to ask me to just be persistent and keep calling until someone is more reasonable, how long should I be waiting between calls? Do they keep call logs on my file?

[Shoryuken]

have many of you people been able to get good retention plans with just a 1yr contract? most of the posting here have been about 2-3 year stuff.... but what about just for those of us who are afraid of committment?

[microBe]

have many of you people been able to get good retention plans with just a 1yr contract? most of the posting here have been about 2-3 year stuff.... but what about just for those of us who are afraid of committment?

Frankly, if you are afraid of commitment, then don't waste any more of your time reading this thread and go with PAYG instead. You can't get everything, right? Let's be realistic here guys, Rogers is not a charity organization.

[Shoryuken]

Frankly, if you are afraid of commitment, then don't waste any more of your time reading this thread and go with PAYG instead. You can't get everything, right? Let's be realistic here guys, Rogers is not a charity organization.
well, I'm fine with a 1 year contract... I dont require a new phone, so there's no advantage for me to sign a 2 or 3 year contract.

[st7860]

there's nothing wrong with 3 years. At least Rogers limits the cancellation fees to $200. with Telus Mobility there is no limit. it could be up to $720 with telus to cancel.

[st7860]

So I'm looking to get a new plan, definitely read what you guys have been doing. I called up just now, for my first call with them... (called 1-888-936-7283).

I asked for the plan I saw someone just got and they said that the only thing that they can possibly offer me is the Megatime plans that rogers offers on their site. Nothing else they can do for me. When I told them about another plan that someone else had gotten they said they didn't know how they got it and that the only plan they had was blah blah blah... It was like talking to a broken record.

They had no real desire to offer me something to stay as a customer and I've been a customer a really really long time, like 6+ years, I also have a HUP or two available to me as well.

How should I approach my next call with them?

Oh and if you are going to ask me to just be persistent and keep calling until someone is more reasonable, how long should I be waiting between calls? Do they keep call logs on my file?


you have to follow the instructions closely

1. when you call, speak politely
2. never never ask "if" you can get something
3. always come right out at say something like "Hi, my number is 604-xxx-xxxx. "then after they verify your id say "i want to renew my plan for 3 years and get the $25/mo 250 day and unlimited evening/weekend plan with evenings at 6pm and call display'

remember, NEVER NEVER ask IF. just tell them as if you know what you want and you are simply asking for a price plan change!!!

also, worst case, if they still refuse, ALWAYS ALWAYS ask for their name, and then, after that, ask "are you saying that you are refusing to allow me as a rogers customer to renew my plan and get the same plan other customers can get". then if they still dont, call back later and complain.

also., since you have been a long time customer, you can further ask for 100 minutes of free canadian long distance per month.


NEVER NEVER ask them "what can I get". always follow the rules of what i said based on how long you have been a customer. for short time customers(6 months or more), you can only get 250 day and unlimited EW at 6pm and free call display for $25/mo. for 3 year+ customers, you can get the above, plus 100 minutes of long distance, and possibly free voicemail and possibly no $35 setup fee on a HUP phone. ALWAYS ask for what you qualify based on people's experience. NEVER ask for a list of choices.

[krakenappa]

2nd call: this time they offered me the basic: $25/ month 250 day and Unlimited EW 6 PM and CID..
They said it wasn't possible to get free VM or 100 free long distance minutes..

I guess it's a matter of persistance... This seems like a case of the squeaky wheel gets the grease.

[microBe]

remember, NEVER NEVER ask IF. just tell them as if you know what you want and you are simply asking for a price plan change!!!



experience. NEVER ask for a list of choices.


First of all, you don't need to start off the conversation by telling them your number. That's the very first thing the CSR will ask you when your call gets answered. ;)

I took the approach you advise against - I actually told the CSR my existing plan (not that he couldn't already see on his computer screen), and asked if I could get a better deal. He put me on hold for about a minute (presumably to check my account history), and came back with more or less the same options already mentioned a 1000 times in this thread for me to choose.

IMO I don't think it makes any big difference. Do you seriously think they don't already know what you're up to if you are calling this number? They've got all the plans entered into their system. The bottom line is, as some people have already mentioned, there's absolutely no need to threaten to cancel. Ask politely if you can get a better plan and they'll for sure give them to you. If they won't, then most likely you are not a Rogers customers long enough to qualify for a "better" deal, or you somehow don't have a clean record history with them. I see some people will call again later, but I don't think it would do anything in most cases. Remember your call is logged, and your chance of negotiating for a better deal only gets less the more you call.

[fileno]

I called yesterday to get this deal with a renewal of 1 year contract...no free unlimited callig and LD of course since it's just 1 year contract extention, but I am happy with the plan already.

Have tried twice before but both times the CSR asked me to renew my contract for at least 2 years. I think I was lucky yesterday... :lol:

Have been with Rogers for about 1 year only... :cheesygri Thanks RFD~~!!

[st7860]

IMO I don't think it makes any big difference. Do you seriously think they don't already know what you're up to if you are calling this number? They've got all the plans entered into their system. The bottom line is, as some people have already mentioned, there's absolutely no need to threaten to cancel. Ask politely if you can get a better plan and they'll for sure give them to you.

You're right, they probably already know. But I meant that if you directly ask for the plan, it increases your chance of getting it. On the other hand, generally,. if you just call and ask what you can get, especially with th e more 'obstinate' reps, it reduces your chances because then they think you're ignorant.

For example, I renewed, and got the $25 250 day and unlimited EW at 6pm. But i didnt get unlimited airtime for 3 months because I forgot to ask. I simply called back and asked for it.

[st7860]

2nd call: this time they offered me the basic: $25/ month 250 day and Unlimited EW 6 PM and CID..
They said it wasn't possible to get free VM or 100 free long distance minutes..

I guess it's a matter of persistance... This seems like a case of the squeaky wheel gets the grease.

basically anyone that has been a customer for 6 months can get the $25/mo 250 day and 6pm evenings and free caller id.

the 100 minutes of long distances per month is ONLY for long time customers. i dont know the exact limit, probably a minimum of 3 to 5 years.

[raymondy]

basically anyone that has been a customer for 6 months can get the $25/mo 250 day and 6pm evenings and free caller id.

the 100 minutes of long distances per month is ONLY for long time customers. i dont know the exact limit, probably a minimum of 3 to 5 years.

I only have been a customer with Rogers for 2 yrs and they gave me the 100 min LD when I just asked for it. They said it is a promotion til the end of the month.

[J-Wo]

you have to follow the instructions closely

1. when you call, speak politely
2. never never ask "if" you can get something
3. always come right out at say something like "Hi, my number is 604-xxx-xxxx. "then after they verify your id say "i want to renew my plan for 3 years and get the $25/mo 250 day and unlimited evening/weekend plan with evenings at 6pm and call display'

remember, NEVER NEVER ask IF. just tell them as if you know what you want and you are simply asking for a price plan change!!!

also, worst case, if they still refuse, ALWAYS ALWAYS ask for their name, and then, after that, ask "are you saying that you are refusing to allow me as a rogers customer to renew my plan and get the same plan other customers can get". then if they still dont, call back later and complain.

also., since you have been a long time customer, you can further ask for 100 minutes of free canadian long distance per month.


NEVER NEVER ask them "what can I get". always follow the rules of what i said based on how long you have been a customer. for short time customers(6 months or more), you can only get 250 day and unlimited EW at 6pm and free call display for $25/mo. for 3 year+ customers, you can get the above, plus 100 minutes of long distance, and possibly free voicemail and possibly no $35 setup fee on a HUP phone. ALWAYS ask for what you qualify based on people's experience. NEVER ask for a list of choices.
Excellent suggestions! Is this for a 3 yr renewal? I'm looking to split my family plan with my mom and both would like HUPs, but we're about 60 days short of our HUP date. That also means we've both been Rogers customers for about 2 years short 3 months. Also, how should I approach teh HUP question, should I talk plans first or phones first? I'm leaning towards the moto 635i myself and for my mom the Nokia 6101 looks good. I *believe* I can get the 6101 for $49 on 3 yr term and 635i for $149 possibly but if you guys have more info please pass it along! Thanks

Update: just called and was able to get that $25/250mins/6pm eve-weekend but didn't ask about the 3 mo promotion. Didn't go thru with it yet cause their system couldn't tell me pricing for the 6101 or v635i. But they did say that there is a $24 HUP fee for both lines unless I wait til Oct 21 to upgrade. Has anyone had luck getting this plan with a HUP and had this fee waived? I don't know how to ask it besides "can I get that fee waived" and them saying "no sir". :)

[HowEver]

Call back now.

There is a promotion in the GTA and some other areas giving new customers and renewals 6 months unlimited calling.

You can ask about them waiving the pre-hup fee, or anything else you can think of, when you call.

It won't hurt.

[elite]

My contract had expired and I call Rogers to see what kind of phone upgrade I am entitled to.

They offer me a Nokia 6620 for $29.99 plus taxes on a 3 years contract.

Please let me know if this is a good deal...or let me know of other better deals!

Thanks!

[jadoocian]

30 bucks for 6620 is good
normally on 3 years, the price is currently 130$

as far as retention plan goes, i called in n simply said i wanna cancel my service and i got what i wanted.

20$
200 daytime
unlimited after 6/weekend
caller id
voice mail

[J-Wo]

as far as retention plan goes, i called in n simply said i wanna cancel my service and i got what i wanted.

20$
200 daytime
unlimited after 6/weekend
caller id
voice mailWoah woah woah, how the heck did you get THAT plan? What I've been reading here people have got that plan for $25 but without voicemail, which would be an extra $5. That's quite a deal you got. Would you mind explaining what you said to retentions, or at least how long you've been with Rogers?

[jadoocian]

Woah woah woah, how the heck did you get THAT plan? What I've been reading here people have got that plan for $25 but without voicemail, which would be an extra $5. That's quite a deal you got. Would you mind explaining what you said to retentions, or at least how long you've been with Rogers?

ok well, ive been with rogers for almost 3 years. my contract expired about 10 months ago.

I simply called *611
I didn't want to say "I want to cancel" so i started hinting it. How many months left till my contract expires? (I knew it expired 10 months ago) They told me I was on month to month. so then I said what is the procedure on cancelling. they said u gotta give us 30 days notice...basically got them to think i wanna cancel. they transfer me to retentions

Same story, hint im cancelling within the next 30 days.
at this point they will ask you why.
here is where it gets fun. you simply make some plan up out of your ass and say (tellus or bell) is offering it to you through a corporate deal. The deal i said was they were offering me 20 bucks, 200 min unlimited after 6, unlimited weekends, caller id, voice mail... she put me on hold for like 20 min, came back and done.

:)

dont be afraid to tell them your quitting, they will wont to keep you. they will ask you why, and you tell them you got a better deal elsewhere and they will match it. dont push too much cuz it could back fire...and dont go get a better deal then me now..heheh

[jtcb]

You guys should call in for me. I got the same plan except VM which I really want.

[crazybear]

Are you sure it's unlimited after 6/weekend. You better called back and make sure it's $20, most of us got $20 w/ unlimited after 8/weekend, yours sound like a $25 plan


30 bucks for 6620 is good
normally on 3 years, the price is currently 130$

as far as retention plan goes, i called in n simply said i wanna cancel my service and i got what i wanted.

20$
200 daytime
unlimited after 6/weekend
caller id
voice mail

[st7860]

Are you sure it's unlimited after 6/weekend. You better called back and make sure it's $20, most of us got $20 w/ unlimited after 8/weekend, yours sound like a $25 plan

But he got 200 day instead of 250 day. so it is possible that he did get 6pm for $20.

[mark_in_2k]

But he got 200 day instead of 250 day. so it is possible that he did get 6pm for $20.
I just called rententions last night. I already have the $20 with 250 anytime mins / unltd evening/w.ends but I also wanted the 100 LD mins. I just asked, and I got the 100 LD for the same price!

[Capitola]

What free phones are offered for hardware upgrade these days?

[ryanto]

picked up the v635 for $150

$20 retention plan.. hmm.. should call in and add that voice mail too!

[plissken]

picked up the v635 for $150

$20 retention plan.. hmm.. should call in and add that voice mail too!

i called and they said they are in between v635 and v635i so call back later, which one did you get and when exactly?

[ryanto]

i called and they said they are in between v635 and v635i so call back later, which one did you get and when exactly?

I picked up the v635... i heard about the i version but I don't have a big need for that extra memory on top.

just called in this afternoon...

[tonychau]

Did CSR offer discount on the older V635 model??? how much did you have to pay out?

Moto v635i does come with a bigger memory card of 512mb (MiniSD) included.

I hope they price the unit around the same with the older V635 $150 for 3 years.

I wish they do the same with the s710a with a memory card upgrade, 32mb seem little though.

tony


I picked up the v635... i heard about the i version but I don't have a big need for that extra memory on top.

just called in this afternoon...

[ryanto]

Did CSR offer discount on the older V635 model??? how much did you have to pay out?

Moto v635i does come with a bigger memory card of 512mb (MiniSD) included.

I hope they price the unit around the same with the older V635 $150 for 3 years.

I wish they do the same with the s710a with a memory card upgrade, 32mb seem little though.

tony


I requested the older model. Didn't think about getting the v635i

I purchased it for $150 on a 2 yr basis. even though that's the price for a 3 year term

[J-Wo]

I purchased it for $150 on a 2 yr basis. even though that's the pricing on a 3rd basis.
That sounds about right, and as you say you got it for the 3 yr price. From what I've read the v635i will be $199 on a 3 yr term, so basically the extra 512mb is worth $50 (which is a good deal). I'm hoping that by my HUP date in Oct the price of the v635i will drop down to about $150, but we'll have to see i guess!

[elite]

30 bucks for 6620 is good
normally on 3 years, the price is currently 130$

as far as retention plan goes, i called in n simply said i wanna cancel my service and i got what i wanted.

20$
200 daytime
unlimited after 6/weekend
caller id
voice mail

You got a better plan guy, but what phone did you get? My plan

$23
200 daytime
unlimited after 6/weekend
caller id
call waiting

[Mint]

Just a question for the peeps who got the 1 year of free service. I got the 1 year of free service, and want to try and get the 100 LD min, but not sure if I can.

This 100 LD min sounds like a new plan, i.e (200min, evening/wk free, 100LD) rather than an add on feature like VM or caller ID. So i was wondering if it would replace my current plan (1 free year).

Anyone with 1-year free, get this 100LD minutes too?

[J-Wo]

You got a better plan guy, but what phone did you get? My plan

$23
200 daytime
unlimited after 6/weekend
caller id
call waiting
Waitasec, is call waiting a seperate feature? I kinda figured it was part of caller id or something...

[Agent_J]

Waitasec, is call waiting a seperate feature? I kinda figured it was part of caller id or something...
yes, it's a seperate feature

[Pavel]

I haven't seen any recent postings about plans with high minutes.

My mom is racking up the [daytime] minutes and she needs more than the 250 daytime she's getting.

Is there any decent plans comparable to CityFido? If not, I will have to pay the $200 cancellation fee and get her CityFido.

[Captin Howdy]

I haven't seen any recent postings about plans with high minutes.

My mom is racking up the [daytime] minutes and she needs more than the 250 daytime she's getting.

Is there any decent plans comparable to CityFido? If not, I will have to pay the $200 cancellation fee and get her CityFido.

Didn't Fido stop offering CityFido?

Rogers are has unlimited incoming calls for $25...but if she's making the calls then that doesn't really make a difference.

[ryanto]

Didn't Fido stop offering CityFido?

Rogers are has unlimited incoming calls for $25...but if she's making the calls then that doesn't really make a difference.

i was just recently on a plan for $40

350 daytime
unlimited weekend/evenings

[st7860]

I haven't seen any recent postings about plans with high minutes.

My mom is racking up the [daytime] minutes and she needs more than the 250 daytime she's getting.

Is there any decent plans comparable to CityFido? If not, I will have to pay the $200 cancellation fee and get her CityFido.

There is a $50 700 day and e/w at 6pm. but its not always available.

[theevilcanadian]

Okay, so I've been reading this thread for a while and I was quite interested in the retention plan. Currently the phone I use is my mothers and is 20$/month for 150 weekday minutes plus unlimited evenings and weekends... and I want to get a new phone and add VM and CD, but the phone isn't due for an upgrade for 2 months, which means me paying a fee.

So I went to a Rogers Wireless and figured they would be helpful, but unlike any other monopolizing company, they weren't too helpful. The best plan I was offered was the Motorolla V551 for 69.99$ after a mail in rebate of 50$, and a 35$ activation fee. Then the plan I would be looking at, offered only instore would be, for 25$/month:


100 Anytime Minutes
1,000 Evening and Weekend Minutes (might be 9 p.m.? going to inquire about this)
100 Canadian Long Distance Minutes
Free Unlimited Local Incoming Calls for duration of term
Free Rogers to Rogers Local Calling (given to any Megatime Plan that is bought)
As well as the given 3 months unlimited local calling etc.)


So then I told them I was looking for CD, and VM. All they will give me is the 9$ package which includes VM, CD, and 5$ Text Messaging Plan, but then if I want early evenings and weekends, its another 5$.

What do you guys think of this plan? And then again on top of this is the 6.95$ System Access Fee and $0.50 for 911. Any feedback would be greatly appreciated.

[qazxcv]

Okay, so I've been reading this thread for a while and I was quite interested in the retention plan. Currently the phone I use is my mothers and is 20$/month for 150 weekday minutes plus unlimited evenings and weekends... and I want to get a new phone and add VM and CD, but the phone isn't due for an upgrade for 2 months, which means me paying a fee.

So I went to a Rogers Wireless and figured they would be helpful, but unlike any other monopolizing company, they weren't too helpful. The best plan I was offered was the Motorolla V551 for 69.99$ after a mail in rebate of 50$, and a 35$ activation fee. Then the plan I would be looking at, offered only instore would be, for 25$/month:


100 Anytime Minutes
1,000 Evening and Weekend Minutes (might be 9 p.m.? going to inquire about this)
100 Canadian Long Distance Minutes
Free Unlimited Local Incoming Calls for duration of term
Free Rogers to Rogers Local Calling (given to any Megatime Plan that is bought)
As well as the given 3 months unlimited local calling etc.)


So then I told them I was looking for CD, and VM. All they will give me is the 9$ package which includes VM, CD, and 5$ Text Messaging Plan, but then if I want early evenings and weekends, its another 5$.

What do you guys think of this plan? And then again on top of this is the 6.95$ System Access Fee and $0.50 for 911. Any feedback would be greatly appreciated.

Thats not even a deal. Do what has been said here 6459 times and CALL customer relations and TELL THEM (NOT ASK) what you want

[Homeo]

Okay, so I've been reading this thread for a while and I was quite interested in the retention plan. Currently the phone I use is my mothers and is 20$/month for 150 weekday minutes plus unlimited evenings and weekends... and I want to get a new phone and add VM and CD, but the phone isn't due for an upgrade for 2 months, which means me paying a fee.

So I went to a Rogers Wireless and figured they would be helpful, but unlike any other monopolizing company, they weren't too helpful. The best plan I was offered was the Motorolla V551 for 69.99$ after a mail in rebate of 50$, and a 35$ activation fee. Then the plan I would be looking at, offered only instore would be, for 25$/month:


100 Anytime Minutes
1,000 Evening and Weekend Minutes (might be 9 p.m.? going to inquire about this)
100 Canadian Long Distance Minutes
Free Unlimited Local Incoming Calls for duration of term
Free Rogers to Rogers Local Calling (given to any Megatime Plan that is bought)
As well as the given 3 months unlimited local calling etc.)


So then I told them I was looking for CD, and VM. All they will give me is the 9$ package which includes VM, CD, and 5$ Text Messaging Plan, but then if I want early evenings and weekends, its another 5$.

What do you guys think of this plan? And then again on top of this is the 6.95$ System Access Fee and $0.50 for 911. Any feedback would be greatly appreciated.


got the above plan for my dad 2 weeks ago. with free V551. As you mentioned it doesnt come with VM or CD so I got him the $9 package for a total of $34. Also got 3 months unlimited local calling and 100 LD. didnt know about the Rogers to Rogers local calling thing!! thats amazing. can anyone else confirm if they got such a thing and i'm im automatically entitled to it?

BTW the 1000 e/w calls start at 8pm

may have to give them another call

[st7860]

the unlimited local incoming calls has been a thing Rogers has been bringing on and off promotion for the past 6 months. It appears that it might be nearing general availability soon.

However, one common feature of the Rogers unlimited incoming plans is that the evening and weekend calls are not unlimited , and you are NOT ALLOWED to add the $5/mo feature for evenings that start early at 6pm.

If you truly have a fetish for unlimited incoming calls, I would suggest FORGET rogers, and instead sign up with Fido. for example, $50/mo+licence for 250 daytime billed by the second, and UNLIMITED evenings starting at 5PM, and unlimited weekends. and per second billing. That plan includes access to Rogers Entire Network Footprint.



for ROGERS, I'd rather have this, which is available to anyone that has been a Rogers customer for at least 6 months and a 3 year renewal(3 years from the date you call, not 3 years after your current expiry date)
$25/mo, 250 daytime, unlimited evenings starting at 6pm, and unlimited weekends, and free caller id.

[Captin Howdy]

If you truly have a fetish for unlimited incoming calls, I would suggest FORGET rogers, and instead sign up with Fido. for example, $50/mo+licence for 250 daytime billed by the second, and UNLIMITED evenings starting at 5PM, and unlimited weekends. and per second billing. That plan includes access to Rogers Entire Network Footprint.


Rogers has the same plan for $30 and it billing by the second (but i think its 200mins and free after 6pm) It is a crop plan, however depending where you work might be able to get it. A lot of people dont know but ask the company you work for if they have any deals with rogers/other companies (Or just call and ask rogers...)

This guy use have a website (cheaphones.tk or something) he would offer any1 a crop plan.The guy hooked me up with a realmax crop plan when i was 17...so i dont think rogers really does research on their customers. Even if your friend works a company X you probable could get a crop plan. Just call rogers ask him them what information they need (most likely just the store number you work at ie Zellers store 23). The department store i worked at the rogers rep left stacks of flyers (of his crop plan for our company) on the sales floor, customers would take it the flyer....

[J-Wo]

stupid question but... why on earth do people call it a "crop plan". Is that hip lingo for "corporate plan"?

[Pavel]

stupid question but... why on earth do people call it a "crop plan". Is that hip lingo for "corporate plan"?

i just assume it's a typo.

[FrostyFire]

I just called them today and got that plan in the original post...except 250 day minutes instead of 200.

I got this phone:

http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=LS4QR6P9VTD49KDB6QE T7T9H8SAL9HFD&PRODUCTID=P207&summary=1

For $25!! Also got them to waive the administration & shipping fee of $35.

It helps when you used to work for a call center of a wireless provider, you know exactly what to say :twisted: .

[Pavel]

I just called them today and got that plan in the original post...except 250 day minutes instead of 200.

What was the original post again some 145 pages ago? :lol:

[J-Wo]

It helps when you used to work for a call center of a wireless provider, you know exactly what to say :twisted: .
And just to followup on the last reply, would some of those words involve a brown hood, a wave of the hand, and the words "these aren't the droids you're looking for"? ;-)

If you have any sage advice from your call center days then by all means provide us with some pointers! That's what RFD is for ain't it, helpin others, not just proclaiming when you get a good deal. (that's not meant to be a flame btw, just a comment)

[Pavel]

If you have any sage advice from your call center days then by all means provide us with some pointers! That's what RFD is for ain't it, helpin others, not just proclaiming when you get a good deal. (that's not meant to be a flame btw, just a comment)

Something tells me that we shouldn't HOLD our breath waiting for this. :|

[peter_pumpkin_eater]

this thread is so funny. all these plans u mention can easily be obtained at your local rogers plus store. and if you goto rogersplus store and you gotta send ur fone for repair you have a closer place to go to let them send it out and u get free loaner phone. all u guys getting fones shipped to u are in a bind. plus at the plus stores theres plans that u guys have plus monthly service fees waived for a number of months and a number of months unlimited calling. even unlimited text video and pic msging.

[Superbman]

this thread is so funny. all these plans u mention can easily be obtained at your local rogers plus store. and if you goto rogersplus store and you gotta send ur fone for repair you have a closer place to go to let them send it out and u get free loaner phone. all u guys getting fones shipped to u are in a bind. plus at the plus stores theres plans that u guys have plus monthly service fees waived for a number of months and a number of months unlimited calling. even unlimited text video and pic msging.

good luck getting these plans at a store... do i smell something funny cuz i think he's talking out of his ass?

[FrostyFire]

this thread is so funny. all these plans u mention can easily be obtained at your local rogers plus store. and if you goto rogersplus store and you gotta send ur fone for repair you have a closer place to go to let them send it out and u get free loaner phone. all u guys getting fones shipped to u are in a bind. plus at the plus stores theres plans that u guys have plus monthly service fees waived for a number of months and a number of months unlimited calling. even unlimited text video and pic msging.

Uhhh you've obviously never worked in the wireless industry, right? Any cell phone provider cannot provide a better deal versus over the phone. There's always more costs involved in running a "bricks & morter" operation. The best deals can ALWAYS be found online for new customers, and on the phone for existing customers. Getting your plan changed in the store is not the smartest idea. Salesmen get paid commission for adding features to your account, usually features you didn't request and ones you get surprised by when you receive your bill.


Anyway, if you guys want some good tips when calling up:


1) First of all, always be as nice as you can to the person helping you. Even if you're calling about an outrageous bill you received, always be as nice as you can. If you piss off the person helping you, you won't get very far.

2) Be direct at what you want. When I called today, I said to the guy, that I'm calling about this plan I see online, 200 min / unlim. ev/wknds / free call display for $25 a month. The guy got all flabergasted and said "online? wow that's a pretty good deal. You saw that online????". Then he put me on hold, came back and said he found that plan. It's expired to new customers.

3) The most important step, you become a rentention risk no matter what the situation. Always make them think you're shopping around. Start asking questions about when your contract ends, what they can do for you as a loyal customer et cetera. Keep up with the Jones' and do some research of what the competitors are offering. Always make references to plan/phone x that x competitor has to offer.

4) When you get "bad news", don't blow up, work with it. From what I knew, my contract was over coming up this January, 2006. The CSR helping me informed me that my contract ends March 2007. I immediately thought in my head (WTF?!?!?!), but I calmly said, "hmmm I find that very interesting. I think I know why my contract has been magically extended until 2007. When I turned 19, I switched the account over from my dad's name into my name back in March. Absolutely nothing was said to me about a new 2 year contract." The guy paused, and was immediately on my side. He said, "Yeah I see that, and they didn't even offer you a new rate plan or a new phone?" I said no. Then I basically played the "I've been screwed card, and I want it fixed please and thank-you" card. It worked. He managed to get me on that plan. I said I've been a customer for 6 years, what sort of deal can you get me on a new phone to make it up to me? I gave him the phone I was interested in. He didn't know too much about the pricing because he said the phone literally brand-new to Rogers. I gave him the pricing listed on the website before he even got there to check. He puts me on old, most likely discussing the situation with his supervisor. He comes back and says he can give me the phone for $25. I said, "now that's a deal!"....then he mentions there's a $35 administration and shipping fee. All of a sudden that's no longer a deal ;) . So I get him to waive that fee also (most things can be waived if the company is big enough).

5) I didn't have to do this step, because I had the CSR eating out of the palm of my hand....but if it comes down to it.....Calmly request to speak to their supervisor. If they ask why, mention that you're looking for some customer appreciation and they might be able to get you a better deal. Get on the phone with the supervisor. PRAISE the CSR who helped you. Let them know why you're talking with them. Eventually they'll give you an awesome deal, trust me!

If I can think of any other pointers, I'll let ya'll know :) .

[van]

I can't take full credit for this awesome deal - I got the original info from De-sisive in the Request a deal forum..
Anyhow if you're a rogers customer, call Rogers Customer Relations (1-888-936-7283)
The plan is as follows
$25
200min day
unlimited we/wn 6pm
free call display
1 year contract
$25 V300 phone (refurbised) (there is an admin fee for changing phones that 32.50 - they agreed to cut it in half to 17.25)


Funny, someone had already posted this retention plan a couple of months ago.

[FrostyFire]

Funny, someone had already posted this retention plan a couple of months ago.

Funny???? Read my post a couple pages back. :confused:

I just called them today and got that plan in the original post...except 250 day minutes instead of 200.

I got this phone:

http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=LS4QR6P9VTD49KDB6QE T7T9H8SAL9HFD&PRODUCTID=P207&summary=1

For $25!! Also got them to waive the administration & shipping fee of $35.

It helps when you used to work for a call center of a wireless provider, you know exactly what to say :twisted: .

[st7860]

basically either


a) You have good negotiating skills, and then you can have a more free flowing conversation,

or

b) If you dont have good negotiating skills, you basically have to simply request "$25 250 day + unlimited EW)


regardless, if you run into resistance, always ask politely for their name.

[dealzuser]

Just want to share my latest experience. Do try and see if you can get it.

Called to get a 2nd phone to share the minutes alloted to my account. Took opportunity to negotiate for a better plan. Note that I've been a customer for 3 years, and I'm 8 months into my 2nd contract, which is 2 years in length...

I'm not a good negotiator, but I just mentioned this corporate plan I had in my hands with similar features and asked for them. The rep just say "done" at each. :) I think it really depends on the rep you speak to, and how long you've been a customer.

- 200 weekday minutes (shared)
(Minutes count down even when calling between phones. This is not family plan.)
- Unlimited weekday (6pm) / weekend
- 100 free canadian long distance (shared)
- 6 month unlimited calling
- 1st line $20 (plus sys fee & taxes)
- 2nd line $10 (plus sys fee & taxes)
- Call display, VM, call waitng, call fwd, conf call (both)
- 2 free Nokia 6101. (She offered one for free on the 2nd one, and I asked how much do I have to pay to replace mine. She says nothing. :) )
- no admin, no activation
- 2 accessories per phone from Rogers.com

[FrostyFire]

That's a pretty good deal. Congrats!

[tonychau]

It sounds better than Family/Couple plans $30 for two phones (included all features - Call waiting, Caller ID, LD)

WOW... I wait so long for such a plan for two phones, I am definitely try to get that plan. This is all I need it including all CW, Caller ID... + LD

one thing you might want to check if there is unlimited calling between the phones up to 2500 min/ mo (similar to Family/Couple plans).

--Tony
That's a pretty good deal. Congrats!

[dealzuser]

It sounds better than Family/Couple plans $30 for two phones (included all features - Call waiting, Caller ID, LD)

WOW... I wait so long for such a plan for two phones, I am definitely try to get that plan. This is all I need it including all CW, Caller ID... + LD

one thing you might want to check if there is unlimited calling between the phones up to 2500 min/ mo (similar to Family/Couple plans).

--Tony


No. No unlimited calling between phones. I think that's why they can offer what they did. But for what they are charging per month, I will gladly pay for going over 200 min during weekdays daytime. (I rarely use it during daytime since I'm at work.)

[FrostyFire]

Yeah that's where I was getting screwed. I don't really care if I have 50 minutes during the day, because I'm at work anyway.

The last plan I was on I was so getting royally screwed.

For $25 a month I only had:

100 mins
unlimited WEEKENDS only.
That's it.
I had the "bundle" for $15 that included caller id, VM, text msg, and mobile web.


I started going over my minutes because I didn't have unlimited evenings :( .

[st7860]

rumour has it on the howardforums.com board that some guy was talking about that Rogers has reintroduced their campus calling promotion.

So, if you have any Rogers plan(not family plan), and you're a student of some sort with a Student ID, you get 1000 minutes a month of calling to ANY rogers customer.

[Moberator]

rumour has it on the howardforums.com board that some guy was talking about that Rogers has reintroduced their campus calling promotion.

So, if you have any Rogers plan(not family plan), and you're a student of some sort with a Student ID, you get 1000 minutes a month of calling to ANY rogers customer.

Interesting you say that.

I talked to an Amcall store manager about that, and he claims that he can add the student benefits to the family plan account.

So you can get 2,500 "FREE Between Us™ - free local calling between Family members" AND 1,000 LD minutes.

[c001m4n]

Interesting you say that.

I talked to an Amcall store manager about that, and he claims that he can add the student benefits to the family plan account.

So you can get 2,500 "FREE Between Us™ - free local calling between Family members" AND 1,000 LD minutes.
I don't think everyone in the family plan will be able to take advantage of that. I believe campus calling will only be applied to the student's phone, not everyone under the plan. It's like their essential value packs, if you want caller ID for everyone in the family plan you would have to pay the fee for every phone.

[st7860]

Interesting you say that.

I talked to an Amcall store manager about that, and he claims that he can add the student benefits to the family plan account.

So you can get 2,500 "FREE Between Us™ - free local calling between Family members" AND 1,000 LD minutes.

People on the HOFO board also say that Amcall has a rather.. interesting reputation. Also, if you sign a contract at Amcall, they force you to sign an additional contract in addition to the regular rogers contract. in other words, if you do need to cancel your line early for whatever reason, you will pay far more than just the Rogers cancellation fee.

[tjuzer]

is free unlimited phone call with contract extension gone now? rep wont give to me. say only for new activation

[HowEver]

Interesting you say that.

I talked to an Amcall store manager about that, and he claims that he can add the student benefits to the family plan account.

So you can get 2,500 "FREE Between Us™ - free local calling between Family members" AND 1,000 LD minutes.


Nope, it's now "Rogers to Rogers" and it's between the person who has it and *any* Rogers customer, regardless of whether they are also a student or in a family plan or whatever.

And avoid AmCall at all costs--and we do mean "costs."

[icemiko]

after reading a lot of pgs the $20/month for 200min daytime and unlimited night/weekend will not work for new customers right??

[heavyarms]

there are just too many pages to read through so I will just state my question here.

Are there any 1 or 2 years plans that go from $20-25ish for a new customer?

As well, what phone(s) can I possibly get ranging from : $0 and up and doesn't being a student benefit at all?

Regardless if I do this by phone or in store, what other things can I try to haggle for free or etc.

[jadoocian]

hey guys

I posted a few pages ago and didn't get back till now but a few were asking questions about my plan

yes i am sure of my plan, I know what they offered me and I did double check
once again it is.

20/month
unlimited after 6
unlimited weekends
200 daytime
voice mail
caller id.

They didnt make me renew my contract, and I was on month to month, so basically only my plan changed

a month later I called again (since I wasn't on contract) and threatned to cancel again. this time I got s710a on a TWO year contract for 200$. And I had to renew for 2 years this time.

enjoy the info and good luck

[Phoenix88]

I heard about that plan... sweet plan. You pay 6.95 + .50 on top right?

hey guys

I posted a few pages ago and didn't get back till now but a few were asking questions about my plan

yes i am sure of my plan, I know what they offered me and I did double check
once again it is.

20/month
unlimited after 6
unlimited weekends
200 daytime
voice mail
caller id.

They didnt make me renew my contract, and I was on month to month, so basically only my plan changed

a month later I called again (since I wasn't on contract) and threatned to cancel again. this time I got s710a on a TWO year contract for 200$. And I had to renew for 2 years this time.

enjoy the info and good luck

[FrostyFire]

System access fee, 911 surcharge and tax will always be extra.

[Phoenix88]

That's not true, system access fee and 911 will always be somewhere, but doesn't mean they can't incorporate it into the plan. Bell already does it on some of their plans and I think Rogers might have one as well (but not sure about this one). Telus I know has one as well, but only one.

System access fee, 911 surcharge and tax will always be extra.

[crazybear]

No, only for existing customers :)
after reading a lot of pgs the $20/month for 200min daytime and unlimited night/weekend will not work for new customers right??

[st7860]

is free unlimited phone call with contract extension gone now? rep wont give to me. say only for new activation

Then that Rep is a dumb***. some are like that. next time that happens, ask for their name. simply call back , give your phone number, and say you want to renew your contract for 3 years and get the unlimited calling that you are entitled to.

//////////////////

For people in Winnipeg only, you can get the $25 plan for $15/mo, by asking Rogers to match the Telus $15 winnipeg plan. this is from the people at howardforums

[jadoocian]

yeah i have to pay saf and + 911 fee on top of my plan

the ppl wih the 23$ plan have the same plan as me except they hav e to pay 3 dollars more but they do have per second billing

[icemiko]

soo if i be a rogers customer how long do i have to be customer in order to get this deal?

No, only for existing customers :)

[Soulibrium]

i called CSR at rogers to ask for this plan:

20/month
unlimited after 6
unlimited weekends
200 daytime
voice mail
caller id.

they said its corporate only. is there a package number? or package plan for this plan?

[HowEver]

i called CSR at rogers to ask for this plan:

20/month
unlimited after 6
unlimited weekends
200 daytime
voice mail
caller id.

they said its corporate only. is there a package number? or package plan for this plan?

You called the wrong number.

[furbaby]

I just got off my 3-year contract. I'm thinking of switching to pay and talk. Do you think they give discounts off a new phone and any promos to people for pay and talk?

[taKuto]

I was offered that 20/month plan when I called in last time simply asking if they had any 20/month plans available. But it was unlimited after 8, rep would only give me early evenings at 25/month :(

[Agent_J]

I was offered that 20/month plan when I called in last time simply asking if they had any 20/month plans available. But it was unlimited after 8, rep would only give me early evenings at 25/month :(
that's what everyone else got

[Moberator]

Rogers is offering "BONUS! 10 music events" (http://www.shoprogers.com/store/wireless/services/voice/family.asp?shopperID=4EJ03KP8ED7X9HEX6TN7GCB9BN1S9 M28) for their Couples or Family plan.

Now can anyone tell me wth a music event is, because Rogers' website doesn't feel like doing so?

Edit:
Please? :cheesygri

[edkate]

that's what i got today:
$23/month
200 weekday min
unlimited evenings after 6 pm
unlimited weekends after 6 pm on Friday to Mon 8 am
free voice mail
free call display
PER-SECOND BILLING

and a new Samsung P207 for $99 with 2 year extension


As someone mentioned, i was extremely nice and even flirted a bit :lol: (i am allowed, i am a girl user)

[Shearer]

that's what i got today:
$23/month
200 weekday min
unlimited evenings after 6 pm
unlimited weekends after 6 pm on Friday to Mon 8 am
free voice mail
free call display
PER-SECOND BILLING

and a new Samsung P207 for $99 with 2 year extension


As someone mentioned, i was extremely nice and even flirted a bit :lol: (i am allowed, i am a girl user)

Wow, I didn't know that they still give per second billing on new plans

[HowEver]

Wow, I didn't know that they still give per second billing on new plans

Only on a few corporate plans, only if you qualify, and usually only if you can verify your employment.

[jrice]

that's what i got today:
$23/month
200 weekday min
unlimited evenings after 6 pm
unlimited weekends after 6 pm on Friday to Mon 8 am
free voice mail
free call display
PER-SECOND BILLING

and a new Samsung P207 for $99 with 2 year extension

As someone mentioned, i was extremely nice and even flirted a bit :lol: (i am allowed, i am a girl user)

Aren't those for hospitals/government only?

[edkate]

CS rep was nice enough to order this himself. I "broke the ice" by finding out smth in common and made a few jokes.
There you go: being nice will take you far away, in my case getting the good deal :razz:

[Pavel]

Only on a few corporate plans, only if you qualify, and usually only if you can verify your employment.

Some get very anal and stipulate ONLY IF YOUR EMPLOYER IS PAYING FOR YOUR PLAN.

[HowEver]

Some get very anal and stipulate ONLY IF YOUR EMPLOYER IS PAYING FOR YOUR PLAN.

Yes, some of the people who are audio-taped every time they talk to you while doing their job on the phone actually do their job.

[Pavel]

Yes, some of the people who are audio-taped every time they talk to you while doing their job on the phone actually do their job.

LOL. I guess it goes to show you that Rogers is not consisent in that department.

[Phoenix88]

$23/month
200 weekday min
unlimited evenings after 6 pm
unlimited weekends after 6 pm on Friday to Mon 8 am
free voice mail
free call display
PER-SECOND BILLING


Hey thats the Fed/Hospital plan I am going to hop onto after a horrible experience with Fido (they can go to hell, I don't care if they offer me something good to try to save me). The dealer told me about it, but she didn't mention per second billing. Kudos for you getting that, especially if you aren't part of fed gov or hospital.

And thanks for sharing. Hopefully others can get this plan too. Minimum 2yr contract they told me... which sucks. Contracts = :twisted: Oh well maybe I will get another useless phone I can throw into my cell phone bucket.

[Phoenix88]

Is that per second billing the same as the one they had ages ago where the first min is billed at 1 min and the rest are per second. Back in the TDMA days, got me out of Rogers fast, not that it made my bill any bigger... I just felt ripped off.

[Soulibrium]

You called the wrong number.

what is the correct number? ive been with rogers since 1997, and they have not even given me a single good deal. everytime i mention that ive been with the company for 8 years, they usually just tell me "so what."

im heading back to school and need to reduce my plan. i would love to get that 23$/mth with unlim weekends and nites after 6. with 20mins in the day. and all the goodies like voice and caller id with per min billing. any ideas? ive called 2 times and they told me i need to be working at a big company for the corperate plans.

[st7860]

any Rogers plan with an oddball price such as $23 is available only to employees at special corporations.

the $25/mo for 250 day and unlimited evenings at 6pm plus weekends, and free call display, is available to anyone who has been a rogers customer for 6 months and extends their contract by 3 years(3 years from the date you call, not from your current expiry date)

on the other hand, fido(equivalent quality to rogers now) has a $50/mo unlimited incoming, 250 day, and unlimited evenings/weekends and the evenings start at FIVE PM! and that plan includes access to the entire Rogers Network too.

[goffeebeans]

Not too sure if its obvious.. but ill ask anyways.

Is it possible to get the retention plan say for a 3 year contract and get the phone for less than what the HUP price is? i.e. black v3/s710a for $199, now that its listed as $299 or say a v635i for $100 vs hup $199.. etc.

[krakenappa]

After calling again, I discovered that i'm not actually talking with Customer Relations for wireless! I have been calling the number and the last time I spoke with someone who was actually from Customer Relations from Wireless and they told me that they couldn't do anything for me because I had a consolidated account with my cable so I had to work with the CSRs for Consolidated.

I think this is where my problem lies, I'm not able to get a *great* deal because I'm dealing with CSRs instead of the customer relations folks... I'm thinking I'm screwed here :(... Anyone have any thoughts or experience with this?

My current offer that they have given me was: 250 minutes, CID, Unlimited E/W for $20...

[st7860]

After calling again, I discovered that i'm not actually talking with Customer Relations for wireless! I have been calling the number and the last time I spoke with someone who was actually from Customer Relations from Wireless and they told me that they couldn't do anything for me because I had a consolidated account with my cable so I had to work with the CSRs for Consolidated.

I think this is where my problem lies, I'm not able to get a *great* deal because I'm dealing with CSRs instead of the customer relations folks... I'm thinking I'm screwed here :(... Anyone have any thoughts or experience with this?

My current offer that they have given me was: 250 minutes, CID, Unlimited E/W for $20...

Your 'current offer' is a good offer. Thats already far better than what the average joe gets when going to sign up with Rogers at a store. usually, for $20, you only get something like 50 minutes daytime and 1000 EW, with no call display.

[HCaulfield]

i spoke to retentions yesterday and renewed my contract for 3yrs and this is what i got:

- v3 razr black (se) - $99
at first they offered it to me for $199 by taking $100 off but i insisted on an even better deal

- $35 admin fee waived

- 1yr unltd local calling
at first they offered 6 months but i further insisted on something better

- $100 credit for a bt headset because the phone doesn't come with one.

and something i didn't even ask for....

- 25% off my bill (cable; internet & wireless) for the next 3 yrs!!!

i don't think there is any more i can ask for. if there is, do let me know. they couldn't do anything with my plan but i am satisfied with it as it suits me very well....they can't add or subtract anything from my plan as it is a very old grandfathered plan.

[peter_pumpkin_eater]

for all the students in here rogers has campus calling back. unlimited rogers to rogers. i mean UNLIMITED. gotta have a valid student ID and name on account. also includes 1000 rogers to rogers long distance minutes.

[carabunny]

My current offer that they have given me was: 250 minutes, CID, Unlimited E/W for $20...

i don't get it. how is that a bad offer? that's a great offer o_O

[MTL-TechY]

i spoke to retentions yesterday and renewed my contract for 3yrs and this is what i got:

- v3 razr black (se) - $99
at first they offered it to me for $199 by taking $100 off but i insisted on an even better deal

- $35 admin fee waived

- 1yr unltd local calling
at first they offered 6 months but i further insisted on something better

- $100 credit for a bt headset because the phone doesn't come with one.

and something i didn't even ask for....

- 25% off my bill (cable; internet & wireless) for the next 3 yrs!!!

i don't think there is any more i can ask for. if there is, do let me know. they couldn't do anything with my plan but i am satisfied with it as it suits me very well....they can't add or subtract anything from my plan as it is a very old grandfathered plan.


wow, and i am fighting to get it at 199$, they say it went back to 299$, since august 16th, here in quebec

[krakenappa]

i don't get it. how is that a bad offer? that's a great offer o_O

It's not a "bad" offer.. it's just no where near some of the great offers I've seen here... it took quite a few calls just to get to this point.. Really all I ever wanted was CID, VM and some good minutes.

[treasureseeker]

Do all of these plans have a system access fee added on top?

Makes a difference when comparing to other companies (since Bell does not charge extra)

[rvs007]

Yes... most of these plans do not include the SAF and 911 Emergency SAF.

[Pyro]

Do all of these plans have a system access fee added on top?

Makes a difference when comparing to other companies (since Bell does not charge extra)
bell just adds the fee to the overall charge so its not "hidden"
even though it plainly says SAF charge in the contract you sign
ive never understood why people got so upset about it

[Pavel]

My current offer that they have given me was: 250 minutes, CID, Unlimited E/W for $20...

Was that 8 or 6PM Evenings/Weekends?

[HowEver]

Not too sure if its obvious.. but ill ask anyways.

Is it possible to get the retention plan say for a 3 year contract and get the phone for less than what the HUP price is? i.e. black v3/s710a for $199, now that its listed as $299 or say a v635i for $100 vs hup $199.. etc.


It does happen with those who ask nicely, or have lots of tenure (have been a Rogers Wireless customer for a long time), or those who have a highly monthly fee, and most especially for those with combinations of these features.

[Agent_J]

Was that 8 or 6PM Evenings/Weekends?
I'm pretty sure it's 8PM, otherwise it would be $25 for 6PM

[Mad.Whack]

20$
225 daytime minutes
100 long distance minutes
Unlimited weekend/evenings
caller id
voice mail
+ free phone (took the V551) Doesn't count as a hup.

I still had 1 year left on my contract, added another year.

I'm happy :)

[carabunny]

20$
225 daytime minutes
100 long distance minutes
Unlimited weekend/evenings
caller id
voice mail
+ free phone (took the V551) Doesn't count as a hup.

I still had 1 year left on my contract, added another year.

I'm happy :)


corp?

[MTL-TechY]

20$
225 daytime minutes
100 long distance minutes
Unlimited weekend/evenings
caller id
voice mail
+ free phone (took the V551) Doesn't count as a hup.

I still had 1 year left on my contract, added another year.

I'm happy :)

how long have you been with rogers

[Shoryuken]

20$
225 daytime minutes
100 long distance minutes
Unlimited weekend/evenings
caller id
voice mail
+ free phone (took the V551) Doesn't count as a hup.

I still had 1 year left on my contract, added another year.

I'm happy :)
and what time do your unlimited evenings start?

[Superbman]

for all the students in here rogers has campus calling back. unlimited rogers to rogers. i mean UNLIMITED. gotta have a valid student ID and name on account. also includes 1000 rogers to rogers long distance minutes.

where on their site is this? i went into a store and they had no idea about this

[Superbman]

ok, nvm, i found it and i called them and they added it right off... no hassles, nothing! haha, didn't even have to show my student id! :D
so here's my plan, thus far:

250 mins
Unlimited after 6 & weekends
Unlimited to Rogers Customers
CID, VM
100 mins LD
1000 mins LD to Rogers customers
Free Phone (Nokia 3120)
No Activation Fee
$20/month

I'm quite happy :D
Especially considering most of my friends are rogers wireless customers!

[Mad.Whack]

and what time do your unlimited evenings start?

6

I've been with rogers for 6 years, I think they like me :)

Not a corp.

[Tharyn]

ok, nvm, i found it and i called them and they added it right off... no hassles, nothing! haha, didn't even have to show my student id! :D
so here's my plan, thus far:

250 mins
Unlimited after 6 & weekends
Unlimited to Rogers Customers
CID, VM
100 mins LD
1000 mins LD to Rogers customers
Free Phone (Nokia 3120)
No Activation Fee
$20/month

I'm quite happy :D
Especially considering most of my friends are rogers wireless customers!

Wow, how could I possibly go about getting this type of plan, and would it work for New Activations?

Thanks for the help!!

--Mark

[c001m4n]

ok, nvm, i found it and i called them and they added it right off... no hassles, nothing! haha, didn't even have to show my student id! :D
so here's my plan, thus far:

250 mins
Unlimited after 6 & weekends
Unlimited to Rogers Customers
CID, VM
100 mins LD
1000 mins LD to Rogers customers
Free Phone (Nokia 3120)
No Activation Fee
$20/month

I'm quite happy :D
Especially considering most of my friends are rogers wireless customers!
I thought they can only add campus calling to Megatime plans, not retention plans.

[jrice]

I've been with Rogers for more than 3 years (Corporate plan) and I don't have contract with me. I finally called retention department and see what I can get, the representative doesn't seem having a good day and here is what she offers:

$25 - 3-year term
250 daytime
unlimited evening/weekends starting at 6 p.m.
basic voice mail
call display
LG 1150 for free

She can't offer Nokia 6101 (so weird, it is cheaper than LG 1150), or 100 minutes long distance calls within Canada as most of you are getting.

Doesn't look too good, any suggestions anyone?

[tonychau]

anyone know regarding the SE710a sales for $68 is still available now??

Tony

[Soulibrium]

250 mins
Unlimited after 6 & weekends
Unlimited to Rogers Customers
CID, VM
100 mins LD
1000 mins LD to Rogers customers
Free Phone (Nokia 3120)
No Activation Fee
$20

what is the number for RETENTION dept to get this plan? is there a plan number i can refer to? is this a student plan?

[Superbman]

I thought they can only add campus calling to Megatime plans, not retention plans.

http://www.shoprogers.com/store/wireless/promotions/campus_calling.asp

does't say anything about megatime plans only
As for those askinga bout how I got this plan... search this thread for one of my earlier posts. It explains how I got it. Good luck! :D

[goffeebeans]

Not sure if I called the right number. I dialed *611 and said cancel service

how many times max would you recommend calling them in a day?

Didnt get anything close to what I wanted. Asked specifically for the $20 plan, they said they didnt have it and offered me some garbage corporate plan.
200 mins, unlimited at 6pm, caller id for $30.
My current one which is "corporate" is 150 mins, unlimited at 7pm, caller id $25.

[st7860]

here is the number for the Rogers Special Duties Unit: 1-888-936-7283
They are an elite force of highly trained special operatives empowered to help you with your customer service concerns.

For example, if you have had a Rogers plan for 6 months, you can call them to ask for:(no special employment required)

$25/mo+tax+licence for 250 daytime and unlimited evenings at 6pm, and unlimited weekends. and FREE call display. this is a lot better than that lame incoming plan with only 100 minutes daytime and _limited_ weekends.

[cerda]

I just got the corp plan and had to also make renew my contract. I then asked for the 6 months unlimited local calling (as stated on their website when you sign a contract) and was told I could not receive that promo since I am on a "special" price plan. Is this true, or am I being fooled?

[goffeebeans]

When I called they said the 6months unlimited ends today.

[Shoryuken]

does anyone know if it's possible to add on any sort of test messaging onto their retention plans?

I know people have been getting the voice mail and long distance add-ons, but I havent heard anything about text or data. :confused:

[Q B]

Holy **** is this like impossible to get today are u have to know the right people no SAF on top of a good deal with cid and vm damnnn
I want this i just killed my City fido as i wasnt using it much and not in the day time my bill was 64 a month for unlimited calling vm cid

man that plan below is too good to be true...

Got the retention plan from Rogers last week.

$20 no SAF.
200 minutes (by the minute only)
Unlimited weekday from 6PM
Unlimited weekend
Caller ID
V-mail

No admin fee
Free phone upgrade (Nokia 3210)
Free head set
Free car charger

Two year contract.

[pepito]

So, does anyone know how to get this plan ?
Maybe a plan code ?

[Tribal]

wow i'm glad I found this post.
I used to have 200/200 weekday/night, unlimited weekends, call id, inhanced voicemail, call waiting, 10c/min in canada, 15c/min in USA.
$18.00/month (have like 6 months left on the contract)

I was very nice to the guy, he started off high ($45, for 350 weekday, unltd weeknight [6pm], and weekends, need 2 year renewal..and i loose all my extras) then worked down ($35 for 250 weekday, same as last plan, 2 year renewal..)...then finally he got down to 250 weekday, unltd nights (8pm, not tooo bad :( ) and weekends, i get everything from my old plan, only change was the extra 50min and unltd nights starting at 8pm...NO contract renewal, all for an additional $2 a month...so $20/month

keep bein persistant with em, but dont be rude, and call at night, its less busy, and they actually want someone to talk to since its dead.
Glad i called.
-T

[Superbman]

hey guys, i'm getting lots of pm's on this plan i got. Here is how I got it (as posted in the thread earlier):

Nope, no questions asked... ok... here's what happened:
So, my contract is ending in 2 weeks so I was looking around for plans and found out about the queen's corporate plan. So, I went to sign up for it in store and just before I signed my contract, the girl on the activation line (talking to the sales rep in-store) said that it would take 6 months for this to take effect because it takes that long to switch from one corporate plan to another (cuz I was on the Dupont one) so I went to another store and got the same response. Basically, I got fed up and decided to cancel the plan and resign as a new contract. First, I went to Bell and asked them if they could match it... they had a decent plan which was about the same as the queen's one (minus some small bobbles here and there) and the lady at the store said that if I asked, they would probably beat the rogers one when I called their customer service.
Well, I wanted to keep my number so I called the retention department and told the lady that I wanted to cancel because it was gonna take 6 months to change my contract over... she said that was ridiculous and so I told her that on top of that, bell was going to match the plan and beat it by 50 minutes + a free phone. So the CSR gave me this plan and knocked the price down to $20/month (from $25). I also bugged her about free vm (so she gave me 1 year free and I'll just call in in a year threatening to cancel again ;)) and I bugged her about long distance so she gave me 100 mins per month within canada. Then, she gave me the phone for free and waived the activation fee of her own accord.
I think that's it... any more info ya need/was that clear?
Also, just a note, I had called back later that week to double check the plan and I guess the CSR hadn't implemented it properly so I had to spend a couple of hours telling them that I had a 2 year, not 3 year contract, and that I had been told it was $20, not $25. Anyway, after speaking to her for a while and much arguing, I got the plan I had originally agreed to. So the lesson? Always recheck the plan and get the CSR's number/name.
To recap the plan, here it is:

$20/month
250 minutes
Unlimited after 6 and on weekends
Unlimited Rogers to Rogers
free call display
free vm for a year
1000 free LD to Rogers customers
100 free LD within canada per month
free Nokia 3120 phone, car charger & headset
no activation fee
2 year contract (which is fine because I wanted the contract and I don't really have time for this stuff anyway)

[rvs007]

Holy **** is this like impossible to get today are u have to know the right people no SAF on top of a good deal with cid and vm damnnn
I want this i just killed my City fido as i wasnt using it much and not in the day time my bill was 64 a month for unlimited calling vm cid

man that plan below is too good to be true...

That's because it IS too good to be true. There's no way Rogers would have a plan for $13.05 ($20 less SAF) and throw in all those extras for free. The guy probably made that all up.

[HowEver]

That's because it IS too good to be true. There's no way Rogers would have a plan for $13.05 ($20 less SAF) and throw in all those extras for free. The guy probably made that all up.

Nope.

Rogers is known to reward long tenured customers. Some people have used their services since the days of the bag phone, Rogers knows it and doesn't want to lose them. Often they have other things like cable and internet, but sometimes not.

Also, there are parts of the country where plans are more, and parts where they are less. For example, the $15 plan in Winnipeg right now.

[goffeebeans]

Heres another plan to consider

Campus calling plan + unlimited incoming plan
100 weekday
1000 evening/weekends starting at 8pm
100 canadian LD mins
unlimited incoming calls
unlimited rogers to rogers calls
$25

only downside is +$5 if you want caller id.

Plan is available to new and existing customers.
Oh you need a valid student id to qualify for this.
Though if you're not a student, I believe you can combine the rogers to rogers plan, essentially the samething buts its like 1000 mins instead of unlimited.

[dealers]

Where did u get this?

What's the promotion code for this?




Originally Posted by aw124
Got the retention plan from Rogers last week.

$20 no SAF.
200 minutes (by the minute only)
Unlimited weekday from 6PM
Unlimited weekend
Caller ID
V-mail

No admin fee
Free phone upgrade (Nokia 3210)
Free head set
Free car charger

Two year contract.

[bunnyfoo]

hey guys, i'm getting lots of pm's on this plan i got. Here is how I got it (as posted in the thread earlier):


Also, just a note, I had called back later that week to double check the plan and I guess the CSR hadn't implemented it properly so I had to spend a couple of hours telling them that I had a 2 year, not 3 year contract, and that I had been told it was $20, not $25. Anyway, after speaking to her for a while and much arguing, I got the plan I had originally agreed to. So the lesson? Always recheck the plan and get the CSR's number/name.
To recap the plan, here it is:

$20/month
250 minutes
Unlimited after 6 and on weekends
Unlimited Rogers to Rogers
free call display
free vm for a year
1000 free LD to Rogers customers
100 free LD within canada per month
free Nokia 3120 phone, car charger & headset
no activation fee
2 year contract (which is fine because I wanted the contract and I don't really have time for this stuff anyway)


I tried to get this plan this afternoon but it didn't work out. The lady quoted the student promotion plan and said I'd have to switch my plan completely (I'm on the $20/month 200 wd minutes, unlimited 8PM wn/we etc plan) ... that she couldn't add campus calling by itself. Oh well, maybe I'll try again later tonight and have better luck :)

[bitbrain]

I was redirected to the "consolidated" line (due to my consolidated billing). I was disappointed to hear this at first as I thought I'd be speaking to a CSR rather than a "Retention" rep (but I got a good deal IMO anyway):

$20/month
200 daytime
unlimited after 6pm-8am
unlimited weekends
voicemail
caller id
free phone: Nokia 6620 (must pay $80 up front, $35 activation is waived, plan discounted $5 per month for 16 months to pay me back)
2 year term

Negotiation angle: Competitive deal from Bell (close to the deal I finally received, but Bell wouldn't give voicemail at that price). Due to long term loyalty to Rogers (yadda yadda), I would appreciate if Rogers would match the Bell plan AND throw in v-mail. He had to speak to his supervisor twice, but it was pretty smooth.

Thanks all for helping me land this deal.

[microBe]

$20/month
200 daytime
unlimited after 6pm-8am
unlimited weekends
voicemail
caller id
free phone: Nokia 6620 (must pay $80 up front, $35 activation is waived, plan discounted $5 per month for 16 months to pay me back)
2 year term


That's a pretty sweet deal. I was offered the same plan but $25/mth, not $20!! And i've been with Rogers forever. Geez.

[bitbrain]

That's a pretty sweet deal. I was offered the same plan but $25/mth, not $20!! And i've been with Rogers forever. Geez.

Try again, then! This was my 2nd call to get this deal. My first call was pretty much what you described ($25 per month -> and not even voicemail!) There really does seem to be variability depending on the rep you speak to (doesn't seem right, does it?).

[carabunny]

There really does seem to be variability depending on the rep you speak to (doesn't seem right, does it?).

that is totally true.
i renewed my plan because someone posted that 6 mos unlimited would be over on the 23rd... so i added campus calling then. the retention rep wouldn't give me unlim. so i'm like whatever just renew it. i called back to cust. services and they gave me 6 mos unlimited, but no free text or what not... so i called back AGAIN for free text for 3 months. and since i have two lines, they only added the text bonus for one line... and not the other.

... yeah. no consistency.

[goffeebeans]

that is totally true.
i renewed my plan because someone posted that 6 mos unlimited would be over on the 23rd... so i added campus calling then. the retention rep wouldn't give me unlim. so i'm like whatever just renew it. i called back to cust. services and they gave me 6 mos unlimited, but no free text or what not... so i called back AGAIN for free text for 3 months. and since i have two lines, they only added the text bonus for one line... and not the other.

... yeah. no consistency.
Believe the reason for a complete overhaul for the plan change when asking for campus calling is because its only available on regular plans and not retention.

[st7860]

that is totally true.
i renewed my plan because someone posted that 6 mos unlimited would be over on the 23rd... so i added campus calling then. the retention rep wouldn't give me unlim. so i'm like whatever just renew it. i called back to cust. services and they gave me 6 mos unlimited, but no free text or what not... so i called back AGAIN for free text for 3 months. and since i have two lines, they only added the text bonus for one line... and not the other.

... yeah. no consistency.

If they refuse to give you something that you know is possible, _always_ politely ask for their name or extension number.

and remember people, its NOT CHEATING to call Rogers to renew your contract a few times a year to get the unlimited calling promotion. its a CONTRACT; Rogers gets you as a customer for an extended number of months, and you get the unlimited calling.

[carabunny]

Believe the reason for a complete overhaul for the plan change when asking for campus calling is because its only available on regular plans and not retention.

i'm not on a retention plan.
i'm not even 18 months into my contract, only 17 months in

[Q B]

Nope.

Rogers is known to reward long tenured customers. Some people have used their services since the days of the bag phone, Rogers knows it and doesn't want to lose them. Often they have other things like cable and internet, but sometimes not.

Also, there are parts of the country where plans are more, and parts where they are less. For example, the $15 plan in Winnipeg right now.


Blah I use to work for the companyand have service when it was Cantel.. too bad they don't notice that **** and hook me up :(

[jrice]

I've been with Rogers for more than 3 years (Corporate plan) and I don't have contract with me. I finally called retention department and see what I can get, the representative doesn't seem having a good day and here is what she offers:

$25 - 3-year term
250 daytime
unlimited evening/weekends starting at 6 p.m.
NO basic voice mail
call display
LG 1150 for free

She can't offer Nokia 6101 (so weird, it is cheaper than LG 1150), or 100 minutes long distance calls within Canada as most of you are getting.

Doesn't look too good, any suggestions anyone?

I called 2 more times to retention and have talked to different people, but surprisingly each of them giving me a worse option than the first one and wants to push me to take the first offer. More awful is that when I call, they kinda mess up the discussion and note of the first one (like, want to take something off from the original list). I'm nice during the conversations but seems I'm not a good negotiator. I feel I'm ripped off and I didn't take the offer yet.

One more thing, when I talk about the $20 plan that everyone gets, she's asking which phone number could have the plan assigned for them.

[Shoryuken]

I called 2 more times to retention and have talked to different people, but surprisingly each of them giving me a worse option than the first one and wants to push me to take the first offer. More awful is that when I call, they kinda mess up the discussion and note of the first one (like, want to take something off from the original list). I'm nice during the conversations but seems I'm not a good negotiator. I feel I'm ripped off and I didn't take the offer yet.

One more thing, when I talk about the $20 plan that everyone gets, she's asking which phone number could have the plan assigned for them.
what kind of "offers" did you get?

[jrice]

what kind of "offers" did you get?

For example, the last time I just called it this evening, I only get this:

$25 - 3-year term
250 daytime
unlimited evening/weekends starting at 8 p.m. <- not even 6 p.m.
call display

Even didn't talk about phone offer yet.

[bunnyfoo]

Believe the reason for a complete overhaul for the plan change when asking for campus calling is because its only available on regular plans and not retention.

Okay, that could explain why I can't add it onto my plan. I think I'm on the $20 retention plan that I signed up for back in November.


I called 2 more times to retention and have talked to different people, but surprisingly each of them giving me a worse option than the first one and wants to push me to take the first offer. More awful is that when I call, they kinda mess up the discussion and note of the first one (like, want to take something off from the original list). I'm nice during the conversations but seems I'm not a good negotiator. I feel I'm ripped off and I didn't take the offer yet.

One more thing, when I talk about the $20 plan that everyone gets, she's asking which phone number could have the plan assigned for them.

Sounds like me *lol* I'm not a very good negotiator either so I don't get offered many things either.

[st7860]

Don't try to negotiate. firstly, before calling, read the options available here, then decide which you want, then simply call and calmly say what you want. Don't ask 'if'

[Chi-tel]

called 2 times
I wanted the 25 unlimited incoming call plan, and wanted them to give me free CID,but tried 2 times, .... they didnt give me, >:(
first time ,a guy offered me $25/month
250mins daytime
unlimited evening/weekends starting at 6p.m.
call display
unlimited for first 3 months
free LG 1150
3 years contract

second time

a guy offered me $20/month
250mins daytime
unlimited evening/weekends starting at 8p.m.
call display
unlimited for first 3 months
free LG 1150
3 years contract

not so good , but 5 dollars less than fisrt one
I took the second one

[dgr81]

called 2 times
I wanted the 25 unlimited incoming call plan, and wanted them to give me free CID,but tried 2 times, .... they didnt give me, >:(
first time ,a guy offered me $25/month
250mins daytime
unlimited evening/weekends starting at 6p.m.
call display
unlimited for first 3 months
free LG 1150
3 years contract

second time

a guy offered me $20/month
250mins daytime
unlimited evening/weekends starting at 8p.m.
call display
unlimited for first 3 months
free LG 1150
3 years contract

not so good , but 5 dollars less than fisrt one
I took the second one
they are the same plan, just $5 extra for early evenings lol

[jrice]

Don't try to negotiate. firstly, before calling, read the options available here, then decide which you want, then simply call and calmly say what you want. Don't ask 'if'

Hi everyone, in average how many times you need to call (or negotiate) to get the offer you want?

[goffeebeans]

For customers with corporate accounts, there currently are credits towards hardware upgrades. $35 admin fee waived, $50 MIR +additional $100/75/50 depending on which tier (A B C) you fall under.
some dealers are informed/ some arent. I asked the rogers store at town centre about it and they had no idea, but then I asked my friend about it and apparently he knew about it for sometime. So pretty much got everything answered and picked up the phone instantly.

[Stainless]

Hey all,

I was a PAYG customer for about two years, and then a month-to-month package customer for about four months, and here's what I got ...

- 200 daytime minutes.
- unlimited evenings and weekends from 6pm.
- call display.
- call forwarding.
- call waiting.
- call conference.
- 75 outgoing text messages.
- basic voicemail.
- waived admin fees and all shipping costs.

... for $34.75 per month, SAF, 911 fee and taxes included on a 2 year contract.

And, a new v551 for $25.00.

Spoke to Jennifer, who was very pleasant and willing to satisfy. She sounded cute, too, for whatever that's worth.

I called in and said that I was going to be moving to a cell-phone only arrangement in my house (completely true), and that I wanted to give Rogers first crack at offering me the best bang for the buck. 25 minutes later, I had my contract.

This thread saved me a ton of cash, so thanks to those who offered valuable information here.

D

[tjuzer]

If they refuse to give you something that you know is possible, _always_ politely ask for their name or extension number.

and remember people, its NOT CHEATING to call Rogers to renew your contract a few times a year to get the unlimited calling promotion. its a CONTRACT; Rogers gets you as a customer for an extended number of months, and you get the unlimited calling.

where does it say you can do that

[st7860]

where does it say you can do that

it doesnt 'say' it anywhere. but you can ask for their name, or their extension number.

[eap_44]

hey guys, i'm getting lots of pm's on this plan i got. Here is how I got it (as posted in the thread earlier):


Also, just a note, I had called back later that week to double check the plan and I guess the CSR hadn't implemented it properly so I had to spend a couple of hours telling them that I had a 2 year, not 3 year contract, and that I had been told it was $20, not $25. Anyway, after speaking to her for a while and much arguing, I got the plan I had originally agreed to. So the lesson? Always recheck the plan and get the CSR's number/name.
To recap the plan, here it is:

$20/month
250 minutes
Unlimited after 6 and on weekends
Unlimited Rogers to Rogers
free call display
free vm for a year
1000 free LD to Rogers customers
100 free LD within canada per month
free Nokia 3120 phone, car charger & headset
no activation fee
2 year contract (which is fine because I wanted the contract and I don't really have time for this stuff anyway)

hello guys,

i need your advice.... our contract is about to expire with rogers after almost 2 years with them. we have a family plan for 35/month. here's what we're getting:
100 m wkday/nights
unlimited wkends
CID
2500 between family
500 call forwarding

we are thinking of getting the $20/month for each of us just like the plan quoted above. by just additional $5 from our family plan, this will be a good plan for us. at least we have 250mins each phone rather than 100 mins shared.

there's an on-going promo from The Source by Circuit City (formerly RadioShack) that if you buy v635i for $149.95, you can choose either v551, or nokia 6101 for $0 plus you get a 7" portable dvd player if sign-up or extend for 3 years on family plan.

now here's my question: if we are going to get the promo from The Source, how can we get the $20 deal from Rogers? can we change our existing family plan to the $20 plan without extending the contract? coz what i'm thinking is to change the plan first without extending the contract then get the deal from The Source. waht would you recommend?

or another thing is to get the deal from The Source then after a while call the retention rep and split the family plan and get the $20 plan. i just don't know how soon should i give them a call.

also what's the phone number for the retention rep? should we call the retention rep or the CSR? thanks.

[eap_44]

Ok… I called Rogers Retention twice and here’s what they are offering me for 2 years…

$20/month
- 200 mins
- unlimited evening starts @ 8PM
- unlimited weekends
- free CID / transfer / waiting / conference
- free VM
- 6 months unlimited call

I ask for the unlimited Rogers to Rogers and 1000 free LD within Canada but I have to provide a student ID. Do I really have to provide a student ID or can I give them a fake ID? Do they check the student ID?

For the hardware upgrade, their giving me V551 for $29 and Nokia 6620 for $79. I forgot to mention about the admin and activation fee.

Is this a good deal? Or can I still get a better deal from them?

[gravCY]

i don't suppose they've access to studentID databases. Just FYI, my student ID at Queen's is 53#-####. ;)

[eap_44]

i'm scared to give them a fake student ID.

[HowEver]

You'll have to choose.

You can't have the retention plan offered in *this* thread AND the Source plan.

What time do your unlimited weeknights start now?


hello guys,

i need your advice.... our contract is about to expire with rogers after almost 2 years with them. we have a family plan for 35/month. here's what we're getting:
100 m wkday/nights
unlimited wkends
CID
2500 between family
500 call forwarding

we are thinking of getting the $20/month for each of us just like the plan quoted above. by just additional $5 from our family plan, this will be a good plan for us. at least we have 250mins each phone rather than 100 mins shared.

there's an on-going promo from The Source by Circuit City (formerly RadioShack) that if you buy v635i for $149.95, you can choose either v551, or nokia 6101 for $0 plus you get a 7" portable dvd player if sign-up or extend for 3 years on family plan.

now here's my question: if we are going to get the promo from The Source, how can we get the $20 deal from Rogers? can we change our existing family plan to the $20 plan without extending the contract? coz what i'm thinking is to change the plan first without extending the contract then get the deal from The Source. waht would you recommend?

or another thing is to get the deal from The Source then after a while call the retention rep and split the family plan and get the $20 plan. i just don't know how soon should i give them a call.

also what's the phone number for the retention rep? should we call the retention rep or the CSR? thanks.

[eap_44]

my existing plan right now doesn't have unlimited weeknights

[HowEver]

my existing plan right now doesn't have unlimited weeknights

Who wrote post #2284 then?


> - unlimited evening starts @ 8PM
> - unlimited weekends

??

[akz]

hey guys, thanks I totally milked them just a few minutes ago lol

at first a guy got the line.. and when he heard bell was gonna give me this and that .. he was quick to offer me everything... all except the Rogers2Rogers.. he actually read my account and found out i kept calling before to try and get it added lol..

but second call I got a nice girl on the line and had a nice chat and welp heres everything I got :) (long live Girl Reps!)

no need to renew my contract:

$20/month + SAF + 911 + TAX
250 Daytime Minutes
Unlimited Local Calling Till March 06 (got to keep my existing heh much longer than getting a new 6 months ahah)
Unlimited Nights / Wkends @ 8pm (changed to 6pm free of charge)
Call Display Included
(same as what I had before but with these extras)
-Rogers 2 Rogers Campus Calling (1000 LD Minutes + Free R2R)
-Offered me free VM but I didnt want it .. vm is useless so I got the unlimited nights and weekends to start at 6pm instead heh

thx again rfd :) milked em dry

[eap_44]

Who wrote post #2284 then?


> - unlimited evening starts @ 8PM
> - unlimited weekends

??

that's what they are offering me.

[HowEver]

that's what they are offering me.


I see, thanks.

You might prefer the retention deal, it gets you more, especially if you get the weenights at 6 for an additional $5 each.

Don't forget to ask them to throw in free voicemail and whatever else you can think of. If it's not included at first, you won't get it if you don't ask.

[rowenasiu]

does rogers have unlimited calls plan? a flat rate....just like fido.

[zero64]

Couple months to the one-year anniversary of this thread :cheesygri

[st7860]

don't worry about your plans so much. just call back every 3 to 6 months and renew your contract and make sure you get the Chat and Send Bonus each time(the 3/6 month unlimited local calls/text/picture messages) - they wont like it, but they can't refuse you to 'renew' your commitment to rogers.

[carabunny]

does rogers have unlimited calls plan? a flat rate....just like fido.

i thought city fido isn't unlimited either. its now set at a limit, it used to be unlimited when it was just fido and not rogers fido now

[Neovingian]

Hey is it just me or has Rogers custy relations been extremely tight lately, 1st, they wouldn't even let my girl do a hardware upgrade over the phone & they had the nerve to ask her why she wanted to do an upgrade & why she wanted the S710?

I also recently caled them and noticed they were aksing more questions that usual, and not really trying to offer me much more than what I had. 1 Custy relations rep even had the nerve to tell me to check the web site & see what plans are offered.

Is there a preferred time 2 call custy relations? I usually hit them up in the afternoon.

Something smells fishy, let me know if anyone else has been experienceing this?

[Capitola]

Hey is it just me or has Rogers custy relations been extremely tight lately, 1st, they wouldn't even let my girl do a hardware upgrade over the phone & they had the nerve to ask her why she wanted to do an upgrade & why she wanted the S710?

I also recently caled them and noticed they were aksing more questions that usual, and not really trying to offer me much more than what I had. 1 Custy relations rep even had the nerve to tell me to check the web site & see what plans are offered.

Is there a preferred time 2 call custy relations? I usually hit them up in the afternoon.

Something smells fishy, let me know if anyone else has been experienceing this?


May be first check what phone number you were using. As I indicated in post #89, the number you should be calling is 1-888-936-7283.

[runeash]

I am currently in contract with FIDO and told them what ROGERS(Dog owner) was offering and was able to squeeze 1 yr of free call display. Also they were willing to offer $100 rebate on Nokia 6020 but did not take it.


May be first check what phone number you were using. As I indicated in post #89, the number you should be calling is 1-888-936-7283.

[HowEver]

Hey is it just me...

Something smells fishy, let me know if anyone else has been experienceing this?


It's just you.

And about the bold letters, well, at least you aren't using ALL CAPS.

[mingsi]

I am currently in contract with FIDO and told them what ROGERS(Dog owner) was offering and was able to squeeze 1 yr of free call display. Also they were willing to offer $100 rebate on Nokia 6020 but did not take it.

Where can one find the rogers plan discussed here? I am in the same situation and would like to ask fido for additional bonus--I need the call display badly :lol: .

[SuckaB]

hey guys, thanks I totally milked them just a few minutes ago lol

at first a guy got the line.. and when he heard bell was gonna give me this and that .. he was quick to offer me everything... all except the Rogers2Rogers.. he actually read my account and found out i kept calling before to try and get it added lol..

but second call I got a nice girl on the line and had a nice chat and welp heres everything I got :) (long live Girl Reps!)

no need to renew my contract:

$20/month + SAF + 911 + TAX
250 Daytime Minutes
Unlimited Local Calling Till March 06 (got to keep my existing heh much longer than getting a new 6 months ahah)
Unlimited Nights / Wkends @ 8pm (changed to 6pm free of charge)
Call Display Included
(same as what I had before but with these extras)
-Rogers 2 Rogers Campus Calling (1000 LD Minutes + Free R2R)
-Offered me free VM but I didnt want it .. vm is useless so I got the unlimited nights and weekends to start at 6pm instead heh

thx again rfd :) milked em dry

how did you talk to them? I just talked to one guy and he said "rogers to rogers" wasn't part of the price plan for thhe "200 minutes" even tho im eligible...

thx.

[Neovingian]

May be first check what phone number you were using. As I indicated in post #89, the number you should be calling is 1-888-936-7283.
I was calling this # and wasn't offered nothing special. I think its cuz im on a discontinued employee plan & im clearly no longer an employee. But I've heard of people getting plans better than mine.

My plans is nothing special but it suits me fine:
I basically get 175 daytime mins + free call ID & enhanced VM + free 75 text msgs & free evenings & wknds after 6pm for $20.

It's just you.

And about the bold letters, well, at least you aren't using ALL CAPS.

Its not only me since I know a few people who have been experiencing resistance from Custy Relations when thier site went down over the weeknd.
They never used to question why you wante dan upgrade or when why you
wanted to switch. Maybe it was the time of day I called. I'll keep trying.

As for the bold letters, your lucky I dind't use bold colur font with italics.
The Bolds are kinda my trademark. Is there a problem with that?

[akz]

how did you talk to them? I just talked to one guy and he said "rogers to rogers" wasn't part of the price plan for thhe "200 minutes" even tho im eligible...

thx.


like what me and a dozen other people have said :P say you will consider it, hang up and call again. If you call CSRs each time you call it gets documented on the account. If you call the CRs it dosnt get documented on the account that you called so its pretty good. :)

[Capitola]

like what me and a dozen other people have said :P say you will consider it, hang up and call again. If you call CSRs each time you call it gets documented on the account. If you call the CRs it dosnt get documented on the account that you called so its pretty good. :)

Unfortunately, this is not true. CRs do take note of their offers (to you) each time they call. A couple of times, they even informed me they are doing so.

[SuckaB]

I called the number posted in this thread...and they do keep track of records...

thing is, they always talk about the $20 plan with 200 day mins without rogers-rogers...this girl I talked to said that R-R isn't eligible even for such an account...so I'm not sure how ppl got the $20 plan with 250 mins and Rogers to rogers calling...

Plus, I have one more year in my contract...I don't know what I can say to ask for a change of plan...only thing I mentioned was the possibility of extending contract.

[akz]

Unfortunately, this is not true. CRs do take note of their offers (to you) each time they call. A couple of times, they even informed me they are doing so.

it depends.. they will only document their offers when u go all the way and you cant return... when they telll you what their offer is just tell them its ok youlll think about it and usually thell let it go.. even if they document what they offered you its even better cause you have something to work with... the crappy CRs who wont give you what you want wont bother documenting cause they know what your calling for.. im not saying that they wont document your offer im saying that they wont show that you called heh :P

[coldpower27]

Whta defines a Rogers long term customer??? Say I have been with Rogers for Cable since before 2000, Cable Internet since before 2000, and Wireless since 2003? Am I a "long-term" customer???

[akz]

Whta defines a Rogers long term customer??? Say I have been with Rogers for Cable since before 2000, Cable Internet since before 2000, and Wireless since 2003? Am I a "long-term" customer???

just say it and youll find out :P if they say your wireless isnt that long then tell them about ur cable and internet :)

[HowEver]

I was calling this # and wasn't offered nothing special. I think its cuz im on a discontinued employee plan & im clearly no longer an employee. But I've heard of people getting plans better than mine.

My plans is nothing special but it suits me fine:
I basically get 175 daytime mins + free call ID & enhanced VM + free 75 text msgs & free evenings & wknds after 6pm for $20.

Its not only me since I know a few people who have been experiencing resistance from Custy Relations when thier site went down over the weeknd.
They never used to question why you wante dan upgrade or when why you
wanted to switch. Maybe it was the time of day I called. I'll keep trying.

As for the bold letters, your lucky I dind't use bold colur font with italics.
The Bolds are kinda my trademark. Is there a problem with that?


Actually you do have a great plan. Most Rogers customers pay far more and get far less.

No wonder they wouldn't give you a better deal. There isn't one.

That said, if this thread is right, re-signing should be able to get you something. And you should get a hardware upgrade (much reduced discount like new customers get) if you haven't had one for 2 years. That's worth it, no?

And try calling again, the supreme lesson of this thread.

[akz]

guys we have a problem!!!

For all of you who got the $20 or $25 plan and also got the Rogers 2 Rogers Campus Calling (aka 1000 LD Minutes to Rogers + 100 LD Minutes) just a heads up ... NEVER EVER call the normal CSR's this is what happened to me:

I called just to get some information on rogers 2 rogers campus calling. And immediately she tells me that it cant be added to my account and that it isnt going to work... so I immediately scream "DONT YOU DARE TOUCH ANYTHING!!!" and I got her name down and everything then she started saying im sorry for the othe reps mistakes that it was added but it wont work hun... im like its ok just DONT TOUCH ANYTHING on my account.. and then she starts saying shes Customer Relations .. sigh .. hate it when they pretend they are CR's when they are not .. ill have to call in tomorrow to make sure everything on my account is the way it is...

oh my oh my.. i hope she didnt screw up anything on my account..

[greenapples]

I received this plan today plus free caller display, 6 months unlimited calling, 3 months unlimited text/picture, and a v635i for 150. I renewed the contract for another two years and had the activation fee waived. I spoke to the first rep about the plan, and then he switched me to activations because the account was under my father's name, and I wanted to switch it to mine. So then I asked him to waive the activation and give me $50 off the phone.

Oh, the joys of being a female. Talking to male reps are so easy. ;)


Heres another plan to consider

Campus calling plan + unlimited incoming plan
100 weekday
1000 evening/weekends starting at 8pm
100 canadian LD mins
unlimited incoming calls
unlimited rogers to rogers calls
$25

only downside is +$5 if you want caller id.

[UUUU2C]

Is there a specific number to call? It seems like some people are calling retention and others are calling CR's. Who would be better to contact or are they the same?

[SuckaB]

guys we have a problem!!!

For all of you who got the $20 or $25 plan and also got the Rogers 2 Rogers Campus Calling (aka 1000 LD Minutes to Rogers + 100 LD Minutes) just a heads up ... NEVER EVER call the normal CSR's this is what happened to me:

I called just to get some information on rogers 2 rogers campus calling. And immediately she tells me that it cant be added to my account and that it isnt going to work... so I immediately scream "DONT YOU DARE TOUCH ANYTHING!!!" and I got her name down and everything then she started saying im sorry for the othe reps mistakes that it was added but it wont work hun... im like its ok just DONT TOUCH ANYTHING on my account.. and then she starts saying shes Customer Relations .. sigh .. hate it when they pretend they are CR's when they are not .. ill have to call in tomorrow to make sure everything on my account is the way it is...

oh my oh my.. i hope she didnt screw up anything on my account..

is it possible to add Rogers to rogers on a $20 account with 200 daytime mins?

[akz]

is it possible to add Rogers to rogers on a $20 account with 200 daytime mins?

yes it is for CSr there is limits but for CRs there is no limit and they can add it freely by their choice. Well she says that when my new plan takes effect on September the first the codes will not work, so ill have to wait till the first to see and if it doesnt work there will be hell to pay!

btw anyone who got the Rogers 2 Rogers or Campus Calling package with the $20/$25 plan already have it in effect and it does indeed work? So I can lay my doubts to rest? thanks

[Shoryuken]

and for those of you who added campus calling, how did they take/verify your student ID?

[goffeebeans]

Actually you do have a great plan. Most Rogers customers pay far more and get far less.

No wonder they wouldn't give you a better deal. There isn't one.

That said, if this thread is right, re-signing should be able to get you something. And you should get a hardware upgrade (much reduced discount like new customers get) if you haven't had one for 2 years. That's worth it, no?

And try calling again, the supreme lesson of this thread.

Regular Hardware upgrade prices aren't reduced. Prices are posted on the rogers website. 1yr/2yr/3yr re-signing terms.

For Corporate HUP there is additional savings based on the company you work with.
Corporate HUP details (http://www.howardforums.com/showthread.php?t=707332)

[microBe]

Regular Hardware upgrade prices aren't reduced. Prices are posted on the rogers website. 1yr/2yr/3yr re-signing terms.


So there's really no point in calling retentions for HUP when you are getting the same deal by doing it yourself on the web?

[t10]

Could Fido guys come in on this? ($20/mo no SAF)

Also my mom needs a new phone, and needs the cheapest service ever (she never uses the phone, just keeps it in a car in case of emergencies).

Any good plans for this?

[HowEver]

Is there a specific number to call? It seems like some people are calling retention and others are calling CR's. Who would be better to contact or are they the same?

Retention and Customer Relations are the same thing.

[HowEver]

So there's really no point in calling retentions for HUP when you are getting the same deal by doing it yourself on the web?

It depends who you talk to. Some people in this thread have received extra just by asking.

[greenapples]

The Rogers to Rogers for Campus Calling is in effect immediately. I asked already. They do verify your student, though not right away. They charge your account $15 and will waive the fee once you're verified. Every university has their own billing day. I attend York University, so Rogers bills York for it.

[microBe]

It depends who you talk to. Some people in this thread have received extra just by asking.

Thanks. When I asked about HUP prices after renewing my plan last month, the phone prices that I was quoted were not low as I expected, and definitely far from what some people here claimed. e.g. I was quoted $139 for a phone that some people here got for maybe $49. etc.

The retentions rep said I could go for HUP anytime later (i.e. I don't need to go for HUP at the same time as I renew my plan) and suggested that I check the Rogers website for HUP pricing afterwards. Turns out the prices that he offered were lower than what I saw on the web, but still nowhere as low as what some people here got...

I'll try calling again some time this week.

[st7860]

this is what nearly EVERYONE is eligible for, unlike that "Student Calling thing" which is only good for calling other rogers customers anyway"

conditions:
- must have been a rogers customer for 6 months
- must renew for 3 years from the time you call

1. Call Rogers SDU Special Duties Unit at 1-888-936-7283
2. Ask them to change your plan to "$25/mo + licence, 250 daytime, evenings at 6pm, unlimited weekends, free call display and to renew your plan to 3 years, and for 3 months unlimited local calls, text, and picture messaging

[HowEver]

this is what nearly EVERYONE is eligible for, unlike that "Student Calling thing" which is only good for calling other rogers customers anyway"

conditions:
- must have been a rogers customer for 6 months
- must renew for 3 years from the time you call

1. Call Rogers SDU Special Duties Unit at 1-888-936-7283
2. Ask them to change your plan to "$25/mo + licence, 250 daytime, evenings at 6pm, unlimited weekends, free call display and to renew your plan to 3 years, and for 3 months unlimited local calls, text, and picture messaging

I think the 6 months unlimited may still be in effect.

[MizTEcK]

what i need is that plan starting at 6pm to be 20!

[akz]

heh .. keep callin in.. im still tryin to get free voice mail haha but the girl put on my account that I accepted unlimited local calling after 6pm instead of voicemail .. so ill have to call back later hehe :P (i cant even tell anymore if I actually need vm/use it or if im just being greedy lol)

[st7860]

I think the 6 months unlimited may still be in effect.

Yes, it is. but then you dont get the text messaging or picture messaging. I believe there are two times of unlimited. one is the 6 months local calls, and the other is 3 months of everything(text, local, picture messages)

[vadim321go]

yikes this thread is huge now, i dont even know where to start reading it anymore.

however im sure the good people at rfd can help. i have a crappy plan with rogers iv been a customer for well over a year now and looking to get something decent, im on the 25$ plan with unliminted weekend and 150 weekday minutes...so can someone tell me what to do?

iv tried reading hte last few pages but i only get more confused

[vadim321go]

alrity well i called rogers and signed up for something a heck of a lot better then what i had

200 minutes weekday
unlimited weekends and evenings after 6
and call display
all for the same 25 i was paying

[hsedin]

Thanks to everyone who has been contributing to this thread.. I am almost ready to call the SDU as my contract expires in end of sept.. I am also due for a HUP... and wondering if i should go for the Nokia 6101, Samsung P207 or the Moto v635i.. personally I think the 635 is a bit too thick for me so I am bascially looking between the 6101 or p207... any ideas as to which way i should go?

From looking at the "fake" unit at the store.. the p207 does look more stylish but i am more concerned with reception/clarity as supposed to any other feature.. (i only txt msg very occassionally)

Also, what would be a good price of the p207/6101 upgrade (assuming i am going for a 3yr extension?).. just the prices as shown on the web? (I have been with rogers for 5 years)

Thanks in advance for the suggestions! :)

[Ch28]

If you're on a corporate plan you could get the phone for free

http://www.howardforums.com/showthread.php?t=707332&page=4&pp=15

[coldpower27]

Hsedin, I got two Samsung P207's for a $35 Family Plan Contract 3 Year Term, 1st One Free Second One 38 CAN + 15% Tax.

For a Single Person Plan I assume you can get, the Nokia 6101 Free, or the Samsung P207 for 38 CAN this is on a new 3 Year Activations though.

Retention plans usually offer good amount of plan features, but unless your pretty skilled negotiator, I don't believe you can get a really good phone for cheap.

To me its:

Good Phone, OK Plan
OK Phone, Good Plan

You can have the best of both worlds though if you know what your doing I believe.

[st7860]

people, although you must be polite when talking to the elite SDU special agents, its not really about negotiations.

basically you have to read through this discussion and determine roughly what you are entitled to(based on how long you've been a customer) then call in and simply ask for it.



After you have determined which category you fit into, then call The Rogers SDU Special Duties Unit at 1-888-936-7283

a) any person that has been a Rogers Customer for 6 months AND renews for 3 years can get, $25/mo, 250 day, evenings at 6pm, and unlimited weekends, and free call display, and unlimited local calls/text/pictures for 3 months

or

b) this one has no set time. I just know that it requires being a customer a lot longer. $25/mo, 250 day, evenings at 6pm, and unlimited weekends, and free call display, free voicemail, and free 100 minutes canadian long distance per month, and unlimited local calls/text/pictures for 3 months


note: generally, you can renew your contract as much as you like, although that pisses off some Customer Service People.

[carabunny]

b) this one has no set time. I just know that it requires being a customer a lot longer. $25/mo, 250 day, evenings at 6pm, and unlimited weekends, and free call display, free voicemail, and free 100 minutes canadian long distance per month, and unlimited local calls/text/pictures for 3 months


requiring renewal of 3 yrs as well?

[mookieflookie]

never mind

[ehsu]

This is what I got after calling them close to 10 times:

2 year contract
Blackberry 7290 for $250 + tax -$50 MIR
200min weekday
unlimited evenings after 6pm /weekends
Call display
6 months unlimited local calling
100min canadian long distance
($20 + $6.95 (system access) + .50 (911)) * .85 (better bundle) * 1.15= $26.83/month

[MizTEcK]

This is what I got after calling them close to 10 times:

2 year contract
Blackberry 7290 for $250 + tax -$50 MIR
200min weekday
unlimited evenings after 6pm /weekends
Call display
6 months unlimited local calling
100min canadian long distance
($20 + $6.95 (system access) + .50 (911)) * .85 (better bundle) * 1.15= $26.83/month
whats this better bundle u got?

[carabunny]

whats this better bundle u got?

you get 15% off your services if you have one or more rogers services i believe

used to be called a VIP program or something

[gigilover]

If you read the terms of the Better Choice Bundles more carefully, you would find that there's only 15% on the actually price plan which is $25. So in reality, your saving $3.75 before taxes! The same idea applies to cable TV, Home Phone, and Hi-Speed Internet. Equipment rental for cable TV and Hi-Speed internet services as well as long distance charges on Home Phone do not apply for the 15% bundle savings. A nice deal on wireless services anyhow, have you considered a data plan for your blackberry? :D

[eap_44]

here's what i got after calling Rogers Retention several times:

$20/month
- 250 mins daytime
- unlimited evenings after 8PM
- unlimited weekends
- unlimited Rogers to Rogers
- 1000 mins LD to Rogers customers
- free call display, call waiting, call forwarding and 3-way calling
- 6 months unlimited calls
- 2 year contract
- 2 Nokia 6620 for $79 each (we're used to be on family plan)
- no admin or activation fee

this plan applies to both phone. we're used to be in family plan and our contract will expire this november so i called them up if i can split the phone and get the $20/mo plan. they said its fine and that what i got! :lol:

maybe after 6 months i'll call them again to see if i can get 2 or 3 months unlimited text/picture messaging. :D

thanks guys for all your post and suggestions!

[projek_01]

hey, i phone in but i could not get the same deals you guys got. i been a rogers customer for 10+ years in calgary. they gave me $25 for unlimited weekend and eve after 6 and 200 min. they even charged me $50 for a nokia 6101. saf not included and 2 year contract. oh wells it is still a awsome deal

[jtcb]

Is Nokia 6101 a good phone? I want to get it too for the size and look. I am using SE 616 now. Would you call it a upgrade or downgrade if I get the 6101?

[mookieflookie]

it's a downgrade. t610 is still a very good phone because of the bluetooth.

6101 lacks that. i think bluetooth is pretty important for any new phone you're going to get.

plus there are reports that its fit and finish and overall quality isn't up to nokia's usual standards. some ppl have been having problems with them. check howardforums dot com for details.

i recommend v635 (lots of features but not a nokia - but quality seems to be better than usual motorola) or p207 (all style, baby).

unfortunately, there aren't many good phones right now from rogers.

if u can stand a bulky phone, 6620 from nokia is best phone.

[bubble.tea]

here's what i got after calling Rogers Retention several times:

$20/month
- unlimited Rogers to Rogers
- 1000 mins LD to Rogers customers
- 6 months unlimited calls


Please., tell me how did you get this? Did you ask for one package., or for each item individually. The amount of items you have is quite impressive.

item 2 especially.

When you say "after several times". Did you call in ask for all those things, get denied, then call in again? and again? and again?

You do realize, that they note your account. Which begs the question, why did they finally accept it (if in fact you'd been asking for the same thing each time).

$20 really? wow. That's really low. I'm really surprised. If they gave you all that Shet...how come they didn't make it "enhanced" VM and eves from 6p.m.?

[carabunny]

Please., tell me how did you get this? Did you ask for one package., or for each item individually. The amount of items you have is quite impressive.

item 2 especially.

When you say "after several times". Did you call in ask for all those things, get denied, then call in again? and again? and again?




it just looks like they got campus calling added o_o - at least that's what i just assumed

[jtcb]

Anyone knows if Rogers is planning to get the SE W800i NA version any time soon?

[carabunny]

no idea? o.o check howardforums?

i prefer the k750i personally... the orange is odd lol

[littleangelvl]

Is it better to stay on a family plan or to split up the phones on one of the mentioned plans on here?

If they offer Rogers to Rogers, there is no point to stay on Family Plan since that is one of the reasons why I'm on it..so that we can call each other and doesn't come out of the wkday pool...

I have the:

Wkday 150
Bonus Wkday 150
Calling Circle 500
Unlimited Wknight/Wkend starting at 8PM

I think that's it..so it's not looking so great of a deal now that I compare to some of the plans people are getting...thoughts?

[KEVIN_A]

currently have a Bell Contract which is up next month.What are my options as a new customer. I Can I get in on this as a new customer with Rogers?

[st7860]

maybe after 6 months i'll call them again to see if i can get 2 or 3 months unlimited text/picture messaging. :D

thanks guys for all your post and suggestions!

yes, definitely, after 6 months, call them back to renew your plan and get the 3 months of unlimited calls/messaging. if they refuse then ask for their name and then ask "are you saying that you are refusing to allow me to renew my contract for 3 years from today?"

[frvanilla]

If you bundle your plans you won't be able to get deals on *any* of them until their terms are up--and they will extend your terms to match, including the phone you just signed up for.
Here's my question:

My contract with Rogers was up about a year ago and now I'm thinking about renewing it. Could I renew my wireless plan and then bundle up with my existing Rogers Hi-speed internet? (They weren't bundled because the internet is under my dad's name.)

[mk316]

#1 How does campus calling work if added onto an account. Is it free rogers to rogers or only to those who signed up from your own university, or to anyone else from other universities on campus calling.

#2 Can campus calling be added onto existing retention plans. I extended my contract for 3 years 6 months ago but not sure if they would allow you to add campus calling. If anyone knows please let me know so I have an idea before calling in.

Thanks Guys

[carabunny]

#1 How does campus calling work if added onto an account. Is it free rogers to rogers or only to those who signed up from your own university, or to anyone else from other universities on campus calling.

#2 Can campus calling be added onto existing retention plans. I extended my contract for 3 years 6 months ago but not sure if they would allow you to add campus calling. If anyone knows please let me know so I have an idea before calling in.

Thanks Guys


1: campus calling is free rogers to rogers (local - not just uni students) and 1000 LD minutes rogers to rogers - normally its $15 but for uni students it will include a $15 credit (therefore free for students)

2: i don't know.

but its weird what they tell you you can or you can't add. i renewed my contract to add campus calling AND that guy told me they couldn't add 6 mos unlim local because "i had a good plan" even though, it wasn't retention OR corp... so wtf? then i called back with another CS rep and they tell me "sure! since you renewed you get the 6 mos" lol so it really depends on the person you're talking to i think

[bunnyfoo]

#2 Can campus calling be added onto existing retention plans. I extended my contract for 3 years 6 months ago but not sure if they would allow you to add campus calling. If anyone knows please let me know so I have an idea before calling in.

Thanks Guys

When I called in a couple of weeks ago, the lady I spoke to said she couldn't add it to my plan -- that I had to switch to the $25/month plan that was being offered with the campus to campus calling. Of course, I don't really know if what she said was true since it seems everyone gets offered something different. I was going to try calling back but I haven't got the chance to yet.

[akz]

apparently campus calling can not be added to retention $20/$25 200/250 minute plan + callid plans ...

if it gets added check online when your plan changes online @ rogers.com the campus calling will get removed from the account. Just so everyone knows :)

[eap_44]

apparently campus calling can not be added to retention $20/$25 200/250 minute plan + callid plans ...

if it gets added check online when your plan changes online @ rogers.com the campus calling will get removed from the account. Just so everyone knows :)

you're correct! you cannot add the campus calling to the $20 retention plan. what the guy did to my account was he put me on a $45 plan / 250 mins + $5 call display but Rogers will also credit $30/month on my bill which will turn out to be $20/month. the guy in retention said, only the $45 plan is compatible with campus calling.

they probably did the same thing to those people who got the same deal i got.

i will just need to check my bill as soon as i received them. the guy at rogers said to give him a call if i want to have my bill explain after i receive it.

[warden]

Hi All,

Can anyone suggest a camera phone for this plan? As there are more and more cell phone model, couldn't tell which one is better one?

Thanks.

[Ch28]

Hi All,

Can anyone suggest a camera phone for this plan? As there are more and more cell phone model, couldn't tell which one is better one?

Thanks.


The best camera phone out there would be the SE S710a.

[carabunny]

question about HUP phones.

i call in, and they give me... no good phones...

even the v551 costs me $50 apparently on a 2 year term.

yet my bf just got that for free, but apparently it can't be done. but... it's shipped... for free, and he uses it now... so, "can't be done" is a blatent lie... this was thru retentions tho... and i'm just doing a HUP though, not retention deal.

so... i b*tched and i b*tched and they waved the admin fee for me and gave me a $50 credit... yet nothing 'decent' for free... they offered me

3 phones for 'free'
-siemens c61
-nokia 3120
-SE T237

and everything else is like $30+

moto v220 - $30
nokia 6101 - $50

----

anyone know where i can find the price list for HUP? or a way to get a better phone w/o paying...? or at least one with a camera... regardless of how horrible it is lol

[Bane Grievver]

Now I just signed on with Rogers on Friday with the unlimited incoming + student plan, and so I was wondering if I have to wait 6 months to try to get any of these extras or could I call and just push my luck?

Free call display/waiving the activation fee would be great.

[carabunny]

Now I just signed on with Rogers on Friday with the unlimited incoming + student plan, and so I was wondering if I have to wait 6 months to try to get any of these extras or could I call and just push my luck?

Free call display/waiving the activation fee would be great.


why would you waive act fee? activation fee is only for getting a new phone

[Bane Grievver]

But I bought a phone when I signed up with them. But otherwise, a little extra always goes a long way. From what I've been reading, methinks I have to wait for 6 months.

[--Silv3r--]

wait 6 months for what?

[Bane Grievver]

To ask for anything on top of the posted plans. From reading the thread, the "rule of thumb" is those who have been with Rogers for 6 months+ can call and get additional services.

[c5ho]

Could someone summarize the contents of this thread? I don't want to read through all 158 pages. Is the original deal on the first page still available? I need to get a phone asap and am thinking about going through studentphonestore.com. Does anyone know if I can still get campus calling if i get a phone through studentphonestore.com?

Any help? Thanks in advance!

[HowEver]

The rule of thumb is that you'll get about $200 off the price of a phone that Rogers would sell you outright (no contract extension).

Why should you get a $300 or $500 phone for free?

Suck it up and pay what the phones are worth outright and you don't need a new contract or plan. Otherwise, you get the discount. Beyond that, why would Rogers subsidize you further, more than they do anyone else?


question about HUP phones.

i call in, and they give me... no good phones...

even the v551 costs me $50 apparently on a 2 year term.

yet my bf just got that for free, but apparently it can't be done. but... it's shipped... for free, and he uses it now... so, "can't be done" is a blatent lie... this was thru retentions tho... and i'm just doing a HUP though, not retention deal.

so... i b*tched and i b*tched and they waved the admin fee for me and gave me a $50 credit... yet nothing 'decent' for free... they offered me

3 phones for 'free'
-siemens c61
-nokia 3120
-SE T237

and everything else is like $30+

moto v220 - $30
nokia 6101 - $50

----

anyone know where i can find the price list for HUP? or a way to get a better phone w/o paying...? or at least one with a camera... regardless of how horrible it is lol

[projek_01]

it's a downgrade. t610 is still a very good phone because of the bluetooth.

6101 lacks that. i think bluetooth is pretty important for any new phone you're going to get.

plus there are reports that its fit and finish and overall quality isn't up to nokia's usual standards. some ppl have been having problems with them. check howardforums dot com for details.

i recommend v635 (lots of features but not a nokia - but quality seems to be better than usual motorola) or p207 (all style, baby).

unfortunately, there aren't many good phones right now from rogers.

if u can stand a bulky phone, 6620 from nokia is best phone.

p207 does have a better LCD both internal and external. i would rather get that but then i would need to go out and buy a cable for it because it doesn't support bluetooth NOR infrared. the nokia isn't bad for 50 dollars. only thing they need to improve on is memory capacity. one thing i would agree on is the 6620. bulky but i believe its worth it. i think its free if you sign up for 3 years.

[carabunny]

The rule of thumb is that you'll get about $200 off the price of a phone that Rogers would sell you outright (no contract extension).

Why should you get a $300 or $500 phone for free?

Suck it up and pay what the phones are worth outright and you don't need a new contract or plan. Otherwise, you get the discount. Beyond that, why would Rogers subsidize you further, more than they do anyone else?

i'm not asking to be 'special' i'm asking why i can't get what it seems like others can get... i'm not corp or anything and neither is my bf. but just wondering why i can't get the same as he did.

[Ch28]

I called up retentions earlier this afternoon. I'm already on a $20/month corp plan

$20/month

- 250 mins daytime
- unlimited evenings after 8PM
- unlimited weekends
- unlimited Rogers to Rogers
- 1000 minutes LD to other Rogers users
- free call display, call waiting, call forwarding and 3-way calling
- 6 months unlimited calls
- 3 months unlimited txt/picture

I asked to see if I could get any additional discounts off the V635i but she couldn't do it. I could only get it for $149.99 after the HUP.

Her name was April and even though she couldn't get me any additional discounts off the phones she was very pleasant to talk to.

My contract doesn't run out until March 06 so she told me it's best that I wait till around Christmas time. She told me thats usually when Rogers comes out with new promotions and the price on phones generally drop a bit because Rogers is trying to lock up new customers during that time. I told her I'd consider her offer but will most likely wait until Xmas to see what will be offered and she told me thats what she would have done if she were in my shoes haha.

[Ch28]

i'm not asking to be 'special' i'm asking why i can't get what it seems like others can get... i'm not corp or anything and neither is my bf. but just wondering why i can't get the same as he did.

I think your BF got the V551 for free because he was entitled to a hardware upgrade. It's $49.99 on a 3 year term and minus the $50 for the hardware upgrade it's free.

[carabunny]

I think your BF got the V551 for free because he was entitled to a hardware upgrade. It's $49.99 on a 3 year term and minus the $50 for the hardware upgrade it's free.

i understand that you get $50 credit for doing HUP. 2 year term was what he renewed for. i'm sure that he was due for an upgrade too - renewing contract after 2 years...

[HowEver]

i'm not asking to be 'special' i'm asking why i can't get what it seems like others can get... i'm not corp or anything and neither is my bf. but just wondering why i can't get the same as he did.

I should have mentioned that plans and offers can change on a daily basis, even for retentions and even for corporate.

Do you work at all? Corporate deals apply to 7000 Canadian companies. But retention deals are better.

You've been following this thread, right? How many times did you call?

And yes, HUP is different than retentions also.

[Ch28]

i understand that you get $50 credit for doing HUP. 2 year term was what he renewed for. i'm sure that he was due for an upgrade too - renewing contract after 2 years...


Hmm...he got $100 off his phone then...ask him for the name of the rep he spoke to and go from there?

[9394]

Do you work at all? Corporate deals apply to 7000 Canadian companies. But retention deals are better.

I don't think retention plans are better than corp plans. My corp plan is:

$23/month
200 Anytime mins
unlimited after 6pm and weekends
CID
Enhanced VM
Cheap CDN/USA LD

Not to mention I just did a HUP and got the V635i for $50.

[HCaulfield]

I don't think retention plans are better than corp plans. My corp plan is:

$23/month
200 Anytime mins
unlimited after 6pm and weekends
CID
Enhanced VM
Cheap CDN/USA LD

Not to mention I just did a HUP and got the V635i for $50.


which company are you working for or which company is your plan under???

[plissken]

thanks for your help everyone, i just did a hup and got a V635i $99 - my question is what do you get with a new three year term - do you get 3 months unlimited calling or something ? i was excited to get the phone and forgot to ask about anything else. DOH!

[KEVIN_A]

is this discount ready for new customer?

[HowEver]

Yeah, okay, add to that my corporate plan includes per second billing, but... retention deals qualify for the 6 month unlimited calling/text etc.

I don't think retention plans are better than corp plans. My corp plan is:

$23/month
200 Anytime mins
unlimited after 6pm and weekends
CID
Enhanced VM
Cheap CDN/USA LD

Not to mention I just did a HUP and got the V635i for $50.

[Arrow]

which company are you working for or which company is your plan under???

I'm curious as well... that sounds like a sweet plan.

[st7860]

I don't think retention plans are better than corp plans. My corp plan is:

$23/month
200 Anytime mins
unlimited after 6pm and weekends
CID
Enhanced VM


.

for $25/mo(just $2 more) you get 50 extra daytime minutes on the retension plan, and you dont have to worry about being kicked off the plan if you change employers.

[Jman]

What sort of deal can I, a new customer get? I don't want to be locked into a 2/3 year term but I don't mind buying the phone for $100-200.

[dgr81]

I don't think retention plans are better than corp plans. My corp plan is:

$23/month
200 Anytime mins
unlimited after 6pm and weekends
CID
Enhanced VM
Cheap CDN/USA LD

Not to mention I just did a HUP and got the V635i for $50.
Mine is a corp plan too. I pay $31 including all taxes and fees and get:

275 anytime minutes
unlimited evening and weekends after 6pm
billing by the second
caller id
enhanced voice mail
corporate long distance
etc...

[harry420]

i called rogers today and they offered me
250 mins anytime
unlimited after 6pm + weekends
caller id
NO voice mail

They wouldn't even give me v551 for free for some reason. Dude was giving it for 84 bucks!! i been rogers customer for 4 years. Dam them.

Anyone got any good plan this month?

[EveryLurker]

i called rogers today and they offered me
250 mins anytime
unlimited after 6pm + weekends
caller id
NO voice mail

They wouldn't even give me v551 for free for some reason. Dude was giving it for 84 bucks!! i been rogers customer for 4 years. Dam them.

Anyone got any good plan this month?

that is the same plan that i have..

how are you people getting voicemail for free.. wtf.. im on retention btw.. i wonder if i can get a corp plan with voicemail included + all the other things that come with a retention plan

[projek_01]

Mine is a corp plan too. I pay $31 including all taxes and fees and get:

275 anytime minutes
unlimited evening and weekends after 6pm
billing by the second
caller id
enhanced voice mail
corporate long distance
etc...

rogers now offers billing by the second? who else has billing by the second? i've only heard of that once from rogers.

[rvs007]

No, per-second billing is only available on certain corporate plans and grandfathered plans. I don't think per-second billing is available on any of Rogers currently offered consumer plans, even retention.

[dgr81]

No, per-second billing is only available on certain corporate plans and grandfathered plans. I don't think per-second billing is available on any of Rogers currently offered consumer plans, even retention.
exactly :)

[mookieflookie]

i believe even with the old plans it's only after the first minute

[HowEver]

i believe even with the old plans it's only after the first minute


That's correct, but there are still corporate plans that have per-second billing (after the first minute).

[i-o_o-i]

any good plans lately for calling customer retentions? I've been trying to get it like about 5 months ago but they told me because my plan is new and I am still on unlimited calling they couldn't offer me a better plan yet and told me to call back just before the 6 months are over. So, for those of you who have recently sucessful, what did you ask them when you called and what plan did you get?

Also, my aunt's company has Rogers corporate plans, if I call Rogers are they able to check what plans her company offers and how do I switch my plan onto her corporate plan?

[i-o_o-i]

i called rogers today and they offered me
250 mins anytime
unlimited after 6pm + weekends
caller id
NO voice mail

How much did this plan cost? $25?

[harry420]

yeah 25 bucks ;( .. i donno HOW SOME PEOPLE ARE GETTING Voice Mail for FREE with that plan. I had good 20 mins talk with the agent. He said, no plan has Free voice mail. I called like 3 times, and three different agents. But, i wasn't offered VM.

[jtcb]

yeah 25 bucks ;( .. i donno HOW SOME PEOPLE ARE GETTING Voice Mail for FREE with that plan. I had good 20 mins talk with the agent. He said, no plan has Free voice mail. I called like 3 times, and three different agents. But, i wasn't offered VM.

Me too. I always want VM with my $20 plan but they refused to offer me saying they never give free VM. People who got it must have good negotiation skills..

[Ch28]

I've never really used VM before cause once you have caller ID you don't really need VM do you?

[microBe]

I've never really used VM before cause once you have caller ID you don't really need VM do you?

Caller ID is for you.
VM is for your callers.

To me they are 2 totally different things but not everyone needs VM. You can also say that you don't need VM because your callers can just txt you if they're using a cell phone or have access to the web.

[nameht]

you're correct! you cannot add the campus calling to the $20 retention plan. what the guy did to my account was he put me on a $45 plan / 250 mins + $5 call display but Rogers will also credit $30/month on my bill which will turn out to be $20/month. the guy in retention said, only the $45 plan is compatible with campus calling.

they probably did the same thing to those people who got the same deal i got.

i will just need to check my bill as soon as i received them. the guy at rogers said to give him a call if i want to have my bill explain after i receive it.

I called today and 2 rogers guys told me that the campus calling (unlimited rogers to rogers) is not available at 20-25$ plan levels..should i ask him about the rebate or how should i go about gettin this plan..ive been a rogers cust for 4years now

[st7860]

I've never really used VM before cause once you have caller ID you don't really need VM do you?

Voicemail is for you to get messages from people.

Rogers has a new $3/mo thing that gets the phone number of callers that call you when your phone is off or out of the service area. You will receive a text message with a list of the numbers.

[ehsu]

I got

200min weekday/unlimited after 6/weekend
caller id
unlimited 6 month local calling
100 canadian long D

$20 + $6.95 system admin + $.5 911 / month

Is that good or bad? I guess i can live with that

[bitbrain]

I got

200min weekday/unlimited after 6/weekend
caller id
unlimited 6 month local calling
100 canadian long D

$20 + $6.95 system admin + $.5 911 / month

Is that good or bad? I guess i can live with that

Not the best deal I've seen here, but certainly not the worst. I think you made out pretty well.

[Pughball]

guys, how do you know if you're eligible for a hardware upgrade? I've been with rogers for like 4 years, how do I go about doing this and what kind of phone should I expect and at what price?

I was hoping for the P207, V635i or the V3. I'm clueless, so please let me know.

[rvs007]

Pughball,

If you've been with Rogers for 4 years and you haven't done a hardware upgrade yet, you are definitely eligible. It's most likely you can do a HUP every 2 years for you, but you'll have to call a CSR to confirm because it could be shorter depending on your monthly wireless bill.

If you want to do a hardware upgrade, you'll have to renew for a 2 or 3 year term. The prices for the phones are the same as a new activation on a 2 or 3 year term. So for example, if you're interested in the V3, you can do a hardware upgrade for $249 on a 3-year term, or $299 on a 2-year term. You'll be charged a $35 admin fee.

If you don't want to renew your contract, you'll have to pay the no-term price.

[arrush]

ok so this being my third call, i finally got what i wanted today :)

200min daytime
6mnth unlimited calling
call display
free voice mail for one year
evenings and weekends starting at 6pm
and a motorola v3 for 199

/on a two year term
pretty happy with it

[jrice]

ok so this being my third call, i finally got what i wanted today :)

200min daytime
6mnth unlimited calling
call display
free voice mail for one year
evenings and weekends starting at 6pm
and a motorola v3 for 199

/on a two year term
pretty happy with it

Are you currently under contract? And do you need to spend time to negotitae with the department?

[arrush]

Are you currently under contract? And do you need to spend time to negotitae with the department?

my contract is up in october and yeah i spent about 30 minutes talking to this cute french girl making jokes where i could fit them :lol: ..oh yeah forgot to mention she waved all shipping and administration charges also

[jrice]

my contract is up in october and yeah i spent about 30 minutes talking to this cute french girl making jokes where i could fit them :lol: ..oh yeah forgot to mention she waved all shipping and administration charges also

Ah, you lucky man! but very interesting for it takes 30 minutes for negotiation, I couldn't do that because once I talk for a few minutes they want to hang me up.

[HowEver]

my contract is up in october and yeah i spent about 30 minutes talking to this cute french girl making jokes where i could fit them :lol: ..oh yeah forgot to mention she waved all shipping and administration charges also


I'm not suggesting you are delusional or anything, but how do you know she's cute?

[arrush]

I'm not suggesting you are delusional or anything, but how do you know she's cute?

i dont... i just meant that she sounded cute on the phone (the accent did it for me)... but i have been fooled before :lol:

well good luck to everyone... just keep calling in and keep asking... if this helps i told her that a "friend" of mine received a better plan, and i just picked one people listed on this thread earlier and went with that.

[Ilikethisdeal]

ok so this being my third call, i finally got what i wanted today :)

200min daytime
6mnth unlimited calling
call display
free voice mail for one year
evenings and weekends starting at 6pm
and a motorola v3 for 199

/on a two year term
pretty happy with it
How much?

[monorail]

damn...still stuck with Bell for another year. :(

[i-o_o-i]

ok so this being my third call, i finally got what i wanted today :)

200min daytime
6mnth unlimited calling
call display
free voice mail for one year
evenings and weekends starting at 6pm
and a motorola v3 for 199

/on a two year term
pretty happy with it

How'd you get the V3, have you already been a Rogers customer for so many years and did you already have a contract that is eligilble for HUP? is it black or silver?

[EL820]

No, per-second billing is only available on certain corporate plans and grandfathered plans. I don't think per-second billing is available on any of Rogers currently offered consumer plans, even retention.

Apparently, per second billing (after the first minute) DOES still exist on certain corp plans...of course, you'll have to speak to the right CSR.

I just switched an account over to a corp plan and the rep told me it was an exact billing plan...meaning per second billing. I didn't even asked for it.

[arrush]

How'd you get the V3, have you already been a Rogers customer for so many years and did you already have a contract that is eligilble for HUP? is it black or silver?

sorry forgot to say its $20/month. And yes i've been with rogers for 4+ years, but this is like my 3rd phone with them already :) ...and i went with the silver over the black but it was the same price i just like the silver better.

[nameht]

sorry forgot to say its $20/month. And yes i've been with rogers for 4+ years, but this is like my 3rd phone with them already :) ...and i went with the silver over the black but it was the same price i just like the silver better.

does this include unlimited rogers to rogers?

[arrush]

does this include unlimited rogers to rogers?

no i didnt bother asking for that, what they gave me is way more then i ever use anyway. I also called back for my parents account, got them the same deal but instead of the voice mail i got 100 long distance minutes a month for the 2 year term and a nokia 3220 for 29.99.

[olliedog26]

Can I get a $20-$25 plan for a new customer??
And can these get bundled with Internet?

Thanks..

Sry was to lazy to look for it..

[CanadianN00b]

Can I get a $20-$25 plan for a new customer??
And can these get bundled with Internet?

Thanks..

Sry was to lazy to look for it..

Yeah, I myself am wondering if new customers could get the retention plan? If not, how about calling them up and letting them know I'd like to bundle with my current internet/TV that I've been a customer with for + years? Would that help?

Also, I was just wondering what the best way to get a deal for new customers? Would it be to order online, by phone, or to go directly to a Rogers Wireless store and haggling with a sales rep there?

Oh and does letting them know that my dad would be willing to leave Fido for a good family plan deal help with us actually scoring a really good family plan?

Thanks in advance. :)

[i-o_o-i]

sorry forgot to say its $20/month. And yes i've been with rogers for 4+ years, but this is like my 3rd phone with them already :) ...and i went with the silver over the black but it was the same price i just like the silver better.
for $20/month, that is a great plan, with 6pm evenings and vm, and you got a V3! How long ago was your last contract?

[Thumper]

So now after getting a good deal, I want to add a second phone. What is the best I can expect? Should I get a seperate plan or try to add on the existing plan (family like plan)?

[jm20]

Original plan @ 2002
50 day, CID, Unlimited early eve and week for $40.

Newer old plan @ 2004
150 day, CID, Unlimited early eve and week for $25.

This years retension
250 day, CID, VM, Unlimited early eve and week, new Nokia 6101 for $50 flat , and 6 months free local calling for $25.

Now to call and complain about the SAF ;)

[arrush]

for $20/month, that is a great plan, with 6pm evenings and vm, and you got a V3! How long ago was your last contract?

my contract would have been over in october of this year, and this would have been my 2nd two year contract with them. So after this one is over i will have been with the company for six years.

[iverson]

This thread is too long and I recently came across it, can someone please summarize briefly what I'm suppose to do to get the deal.

Right now I'm with rogers wireless on pay as you go. I would like to sign a contract with them for one year and get a monthly plan.

[iverson]

Ok I called them up and this is what they offered me:

100 mins daytime
1000 evening/weekend starting at 8pm
100 cdn long distance
no call display
$25

I don't think this is a good deal, so I told them no and they said I could call them back anytime to get this deal. They refuse to trade up that 100mins long distance for free caller id. Going to give them a call tomorrow and give it another try.

[goflamesgo]

This is what I got after two tries, is it good enough or should I keep calling them. I just finished a 1 year contract.

200 weekday, Unlimited evenings/weekends after 8, Caller ID, rogers to rogers, 1000 rogers to rogers long distance
Upgrade of either Samsung P207 $79 or Motorola V551 $49 (No Admin or shipping)
On 2 year contract
$20 + SAF + 911

The only thing is that it doesn't have 250 weekdays like the other plans offered and 6 months unlimited calling
Also, any other decent flip phones to recommend

[mr. lludcm]

Ok I called them up and this is what they offered me:

100 mins daytime
1000 evening/weekend starting at 8pm
100 cdn long distance
no call display
$25

I don't think this is a good deal, so I told them no and they said I could call them back anytime to get this deal. They refuse to trade up that 100mins long distance for free caller id. Going to give them a call tomorrow and give it another try.

Did you want to renew for 1 year only? You need to renew for at least 2 years for the deal.

[st7860]

This is what I got after two tries, is it good enough or should I keep calling them. I just finished a 1 year contract.

200 weekday, Unlimited evenings/weekends after 8, Caller ID, rogers to rogers, 1000 rogers to rogers long distance
Upgrade of either Samsung P207 $79 or Motorola V551 $49 (No Admin or shipping)
On 2 year contract
$20 + SAF + 911

The only thing is that it doesn't have 250 weekdays like the other plans offered and 6 months unlimited calling
Also, any other decent flip phones to recommend

thats probably because you asked for a short contract. with a 3 year, you will easily get $25/mo, 250 day, unlimited after 6pm,, unlimited weekends

[gq_fuzion]

Campus Calling has now been extended...

so all you students should get it asap

apparently, even if the account is under your parents name, it can still be done through CSR on the phone

[nameht]

so Im still a little confused...which plans are roger-to-rogers campus calling available on...the last CSR I spoke to told me its only available on 45$ plan

[eap_44]

so Im still a little confused...which plans are roger-to-rogers campus calling available on...the last CSR I spoke to told me its only available on 45$ plan

it's true! the retention guy i spoke to said the same thing. he's going to add $5 to the plan for CID BUT then he will also issue a $30 credit per month and that will make a $20/month plan. :lol:

[diwana]

i got

200 min
free evenings 6pm/weekends
CID
nokia 6101 $50
4 months of txt msging free on a 2 year term for $20

supposedly thats a "1171" plan (with early evenings $5 credit)
i told them i'd think about it....

if anyone that got a better plan can post their plan number, it would be so much easier to call them up and just ask them for a specific plan number

[nameht]

it's true! the retention guy i spoke to said the same thing. he's going to add $5 to the plan for CID BUT then he will also issue a $30 credit per month and that will make a $20/month plan. :lol:

so did u ask him to give u a credit or did he offer? cuz im not sure how to go about askin them to gimme over 50% credit per month :p

[faibs]

Ok I called them up and this is what they offered me:

100 mins daytime
1000 evening/weekend starting at 8pm
100 cdn long distance
no call display
$25

I don't think this is a good deal, so I told them no and they said I could call them back anytime to get this deal. They refuse to trade up that 100mins long distance for free caller id. Going to give them a call tomorrow and give it another try.
thats the unlimited incoming plan. you get unlimited minutes for all ur incoming calls.

and ur coming from PayGo, theres no reason for them to want to keep you as a customer, they wont offer you a retention plan.

[siu-p]

i got

200 min
free evenings 6pm/weekends
CID
nokia 6101 $50
4 months of txt msging free on a 2 year term for $20

supposedly thats a "1171" plan (with early evenings $5 credit)
i told them i'd think about it....

if anyone that got a better plan can post their plan number, it would be so much easier to call them up and just ask them for a specific plan number

so what you saying is "1171" plan comes with:
200 mins daytime
free evenings 6pm/weekends
CID
4 months txt msg.
early evening
for $25?

[gq_fuzion]

so Im still a little confused...which plans are roger-to-rogers campus calling available on...the last CSR I spoke to told me its only available on 45$ plan

if you're talking bout campus calling feature... it's available on all in-market consumer plans right now

so no retention or corps

extended to end of sept

[2fast]

Anyone know what the current Freedom of Speech option is for renewals? I've seen a few kiosks have huge '6 months unlimited calling' signs, but I don't know if those are for new activations or renewals on 3 year contracts.

Can anyone help out? I've spoken with a CSR and they say there isn't any current FoS option for renewals.

Thanks!

[Ch28]

Caller ID is for you.
VM is for your callers.

To me they are 2 totally different things but not everyone needs VM. You can also say that you don't need VM because your callers can just txt you if they're using a cell phone or have access to the web.

Yeah, that's true but when I had VM I noticed that people never bothered to leave msgs because they knew I'd just call them after. In the time you spend checking your VM you could have called them back but then again it's different for everybody :)

[jtcb]

Yeah, that's true but when I had VM I noticed that people never bothered to leave msgs because they knew I'd just call them after. In the time you spend checking your VM you could have called them back but then again it's different for everybody :)

Good point. Calling to your mailbox counts for airtime, so you might as well call back to the person. But then there are times you really can't answer the call. I'll take it if they offer me for free.. but they never.

[nameht]

if you're talking bout campus calling feature... it's available on all in-market consumer plans right now

so no retention or corps

extended to end of sept

from what ive read many people have gotten campus calling on retention plans which is what im looking for at $20-25 a month. Which would be perfect for me

[eap_44]

so did u ask him to give u a credit or did he offer? cuz im not sure how to go about askin them to gimme over 50% credit per month :p

he offered me. i asked for the $20 retention plan plus campus calling. he explained to me that the $20 retention plan is not compatible with campus calling so what he did was he put me on $45 plan plus $5 CID. in that case he can now add the campus calling to my plan but he said he'll give this to me all for $20/month. :D

[i-o_o-i]

so is that plan "1171" include a deal to upgrade your phone to the 6101? or is the $50 6101, because of HUP?

[nameht]

he offered me. i asked for the $20 retention plan plus campus calling. he explained to me that the $20 retention plan is not compatible with campus calling so what he did was he put me on $45 plan plus $5 CID. in that case he can now add the campus calling to my plan but he said he'll give this to me all for $20/month. :D

damn thats nice...hope I can call back on monday and get a good rep..do you have a name of the rep by any chance..would like to speak to him :p

[st7860]

Yeah, that's true but when I had VM I noticed that people never bothered to leave msgs because they knew I'd just call them after. In the time you spend checking your VM you could have called them back but then again it's different for everybody :)

Rogers has a new thing for $3/mo, 'who called' that will send you a text message with the calling number if someone calls your voicemail but doesnt leave a message.

[bubble.tea]

RETENTION+R2R+1000LD

I wonder....how many people who are getting this plane....WILL END UP KEEPING IT.

Wouldn't the finance dept and the monthly reviews of such plans raise some flags.

I personally would start getting curious why certain plans are getting +$25 credited to an account that is only paying ~$30/month to begin with.

[Shaner]

I have obviously not read through all 160 pages, so pardon me if this has already been answered.

Has anyone been able to get a new, expensive phone for signing a second contract with Rogers? My conract expires in about a year and I was hoping to get a free Motorola Razr if I extend the contract for 2-3 more years.

Any chance of that happening?

[Ch28]

Rogers has a new thing for $3/mo, 'who called' that will send you a text message with the calling number if someone calls your voicemail but doesnt leave a message.

...which doesn't really make sense because by the time the number hits your VM it would have already been ringing enough times for your caller ID to store it for you to see after.

[peter_pumpkin_eater]

for everyone who thinks its 1000 free ld. let me clarify campus calling is only 1000 free ld ROGERS TO ROGERS. which mean if they dont have campus calling and u call ur parents home fron in another province u pay LD. if you call your friend in another province with a rogers fone u DONT pay LD but THEY DO. if you call someone with campus calling also in another province THEN its free for both.

[sunvv]

...which doesn't really make sense because by the time the number hits your VM it would have already been ringing enough times for your caller ID to store it for you to see after.

in some situations it's very useful
for example, you may turn off your phone when on board,or there is no signal when you're camping or in subway
it depends on what you need, for some people, this service is very usaful

just my 2 cents

[tjuzer]

Anyone know what the current Freedom of Speech option is for renewals? I've seen a few kiosks have huge '6 months unlimited calling' signs, but I don't know if those are for new activations or renewals on 3 year contracts.

Can anyone help out? I've spoken with a CSR and they say there isn't any current FoS option for renewals.

Thanks!

i got same message. new activation only. but many people say they get it so i dunno :confused:

[goffeebeans]

I have obviously not read through all 160 pages, so pardon me if this has already been answered.

Has anyone been able to get a new, expensive phone for signing a second contract with Rogers? My conract expires in about a year and I was hoping to get a free Motorola Razr if I extend the contract for 2-3 more years.

Any chance of that happening?

I think theres a 99.9% chance of that not happening at the moment. Perhaps if the price drops even lower than it might be, but at the moment $150 is dooable. Special circumstances might get you it lower. At the moment its $249.99 on a 3 year contract. If you're under a corporate msd you can get UP TO $100 off, so it'll end up being $149.99

[carabunny]

i got same message. new activation only. but many people say they get it so i dunno :confused:

i just renewed and i called back, told another rep "i saw the 6 month unlim, the original guy forgot to add it for me, please add for me" and they did.

[Ch28]

If you're not in a hurry to renew your contract then I suggest you wait until Xmas. The csr chick even told me thats usually when the company comes out with better promos to attract customers looking to open new accounts as gifts for people. The price of certain phones might also drop in price because there are chances that newer phones might be out...so if you're not in a rush to renew then just hold it off for another couple of months

[goffeebeans]

I was talking to my friend earlier and there are newer phones coming out.
Only one I remember him mentioning was the nokia 8800. Nothing confirmed though.

[jtcb]

Did he mention SE W800i, or Nokia N91?

[HowEver]

The reason this doesn't make sense to you is because the new "Who Called?" service is for when your phone is *off.* Unless you are using the new Magic Bunny Phone, your phone does not store caller IDs while it is off.

Seriously, if you have enhanced voicemail, you have *always* had the feature/option of receiving a text message saying there is a voicemail message waiting for you to retrieve. And many people with regular voicemail also have this option/feature.

This really is a new service.

...which doesn't really make sense because by the time the number hits your VM it would have already been ringing enough times for your caller ID to store it for you to see after.

[User Name]

I think too many of us are calling Customer Relations because now there is a recorded message saying if you're not calling to cancel your account, hang up and call the other number. :lol:

[carabunny]

wtf is a "Magic Bunny" phone...?

[HowEver]

Vanna, turn another letter...

There is no such thing, i.e., phones do not record caller IDs while they are in the mode known as "off."

wtf is a "Magic Bunny" phone...?

[bunnyfoo]

wtf is a "Magic Bunny" phone...?

I was just about to ask the same thing :)

[raylao1]

Just an FYI for everyone.

My current $25 plan has

225 Mins day time
Early Evenings/wkends
Call display & Vmail.

I just renewed for 2 yrs and was able to ge tthe same service with 6 months unlimited talking.

Anyone have a better deal on hand?

I was looking for incoming calls but they didn't have it with early evenings and wkends.

[Shaner]

Have people had much luck getting free phones as part of a retention plan? I already have an amazing plan that can't really get any better.

$20 per month.
250 weekday minutes
Unlimited evenings and weekends
Enhanced voicemail
Detailed billing
Up to 75 sent text messages, unlimited received text messages.
Evenings at 8 pm

It could be slightly improved, but it's still pretty damn good.

What I want is to upgrade my phone (I have the Moto V220) and get either a free Moto Razr or a very cheap one. I'm talking like no more than $30 or so. I want a phone, not a better plan if/when I renew.

[microBe]

Have people had much luck getting free phones as part of a retention plan? I already have an amazing plan that can't really get any better.
...
It could be slightly improved, but it's still pretty damn good.


Sure, how about free phone free service? ;)

Your plan already is amazing. Be proud, satisifed and happy.

[rvs007]

What I want is to upgrade my phone (I have the Moto V220) and get either a free Moto Razr or a very cheap one. I'm talking like no more than $30 or so. I want a phone, not a better plan if/when I renew.

Considering that the phone is $249 (3-year term) on a new activation or hardware upgrade, it is very unlikely you will get it for free. Maybe wait a year... then maybe you'll have more luck getting it for free.

[tonychau]

hi, I 'm new customer to Rogers. I just sign-up a family plan from one of the stores at PMall.

I wonder should I call Rogers and ask them to waive my activiation fee x 2? if possible?

Tony

[weedb0y]

hi, I 'm new customer to Rogers. I just sign-up a family plan from one of the stores at PMall.

I wonder should I call Rogers and ask them to waive my activiation fee x 2? if possible?

Tony

You have no tenure to request gestures like that though!

[tonychau]

I guess not then, Thanks

tony
You have no tenure to request gestures like that though!

[siu-p]

Just an FYI for everyone.

My current $25 plan has

225 Mins day time
Early Evenings/wkends
Call display & Vmail.

I just renewed for 2 yrs and was able to ge tthe same service with 6 months unlimited talking.

Anyone have a better deal on hand?

I was looking for incoming calls but they didn't have it with early evenings and wkends.

can you tell me what's your "plan #"? that sounds like a good deal for what I need.

Thanks!

[Jman]

What plan can a new customer get? Would they give me the 250min, unlimited after 6/weekends, with free CID and vmail for $25 on 2 year term?

[bacid1]

What plan can a new customer get? Would they give me the 250min, unlimited after 6/weekends, with free CID and vmail for $25 on 2 year term?


corp: yes

otherwise, no way in hell!

[bubble.tea]

Have people had much luck getting free phones as part of a retention plan? I already have an amazing plan that can't really get any better.

$20 per month.
250 weekday minutes
Unlimited evenings and weekends
Enhanced voicemail
Detailed billing
Up to 75 sent text messages, unlimited received text messages.
Evenings at 8 pm

It could be slightly improved, but it's still pretty damn good.

What I want is to upgrade my phone (I have the Moto V220) and get either a free Moto Razr or a very cheap one. I'm talking like no more than $30 or so. I want a phone, not a better plan if/when I renew.

I have that plan minus 75sent. did you get it added automatically? or did you have to callin several times for more items to be included? oh and I have 100LD National and early eves +5, and 25mins bonus. (You should know unlim incoming txt is not a special for you...it's standard for every tom dickNharry...so don't mention it like it's special for ya ;)

corp: yes

otherwise, no way in hell!
don't be so certain. Where there's patience..you can get the WORLD from most noob CSR's.

[gq_fuzion]

What plan can a new customer get? Would they give me the 250min, unlimited after 6/weekends, with free CID and vmail for $25 on 2 year term?

thats a retention plan

wait til your contract is almost up then threaten to cancel

[nameht]

are there any plans for bell/telus that i can compare to when talking to retentions ppl? i havnt had much luck of getting a good deal yet..the best theve offered me was

200min
unlimited after 9pm on weekdays and weekends
rogers to rogers

for $25 with CID for free for the first year

i cant seeem to have much luck with getting a better plan..been on a family plan for 3 years and trying to get all 3 phones switched over which is why i think im not getting a good deal

i need some help :(

[littleangelvl]

I've been thinking switching my family plan of four phones over to separate plans too...I haven't tried calling them..any help is appreciated from any of u that could shed some light for us..

are there any plans for bell/telus that i can compare to when talking to retentions ppl? i havnt had much luck of getting a good deal yet..the best theve offered me was

200min
unlimited after 9pm on weekdays and weekends
rogers to rogers

for $25 with CID for free for the first year

i cant seeem to have much luck with getting a better plan..been on a family plan for 3 years and trying to get all 3 phones switched over which is why i think im not getting a good deal

i need some help :(

[st7860]

What plan can a new customer get? Would they give me the 250min, unlimited after 6/weekends, with free CID and vmail for $25 on 2 year term?

Yes you can. Simply sign up for 3 years on any plan, get 6 months unlimited calling, and then after 6 months, call in to get the $25 plan.

[goflamesgo]

How much better is a V3 than a P207, V551 or V635i? I have been offered it for $199 no shipping or admin on a 2 year contract, while the Samsung is $79, V551 is $49 and V635i is $149.

Which one of these would seem like a better deal out of all them?
Also, does the V3 come with a USB Cable or do I need to buy that separate?

Thanks :)

[Dd_anon]

How much better is a V3 than a P207, V551 or V635i? I have been offered it for $199 no shipping or admin on a 2 year contract, while the Samsung is $79, V551 is $49 and V635i is $149.

Which one of these would seem like a better deal out of all them?
Also, does the V3 come with a USB Cable or do I need to buy that separate?

Thanks :)
V3 is not better than a V635i, but then you get the style and looks. So it depends on what you want, better looks or better function. The V635i has the best specs with 512mb of memory. The V551 is very similar to the V3 in specs. I would try to get the V551 for free. But if you want to go with the V3, you should go with the black ed since it was more expensive @ launch.

[Shoryuken]

Has anyone been able to get BOTH free voicemail (for the entire term, not just the first year) AND the 100 LD minutes AND early evenings for just $20/month?

On my most recent call in with them, they're willing to give me 2 out of the 3 above options, but not all three. Just wondering if it can get any better for a 3 year term. Anyone?

[Mad.Whack]

Has anyone been able to get BOTH free voicemail (for the entire term, not just the first year) AND the 100 LD minutes AND early evenings for just $20/month?

On my most recent call in with them, they're willing to give me 2 out of the 3 above options, but not all three. Just wondering if it can get any better for a 3 year term. Anyone?

I got all three...

BTW they'll put you on a shitlist if you call a lot, ESPECIALLY if you act like a dick.

[nameht]

I got all three...

BTW they'll put you on a shitlist if you call a lot, ESPECIALLY if you act like a dick.
whats a shitlist?

[feib]

hey guys,

just got my s710a from rogers... so far so good... not much problem except it's kinda slow in loading...

found some java games on the internet... altho not as good as 3D tennis that comes with the phone.. but it's good pass time when taking a dump or bored at your gf's house...

i recomment Pac-man.. really small screen tho, but hella fun... pm me if you want them.. i can send over the whole folder of games..

Have fun

[jtcb]

hey guys,

just got my s710a from rogers... so far so good... not much problem except it's kinda slow in loading...

found some java games on the internet... altho not as good as 3D tennis that comes with the phone.. but it's good pass time when taking a dump or bored at your gf's house...

i recomment Pac-man.. really small screen tho, but hella fun... pm me if you want them.. i can send over the whole folder of games..

Have fun

Is there any way to get it w/o going through WAP?

[bubble.tea]

I got all three...

BTW they'll put you on a shitlist if you call a lot, ESPECIALLY if you act like a dick.

rofl....lmao...that's so classic. Doesnt' everyone know this reality anyway?

[HowEver]

Is there any way to get it w/o going through WAP?

That's why you get a phone with a USB data cable, infrared and/or bluetooth, since those are one-time only costs associated with downloading to your computer and 'sending' to the computer for free, as opposed to downloading via your wireless handset which incurs data charges each and every time.


rofl....lmao...that's so classic. Doesnt' everyone know this reality anyway?

No point asking that here; ask it on hofo instead.

But I think the answer that the complainer tags are no longer being used--with some exceptions.

[icemiko]

$20 per month.
250 weekday minutes
Unlimited evenings and weekends
Enhanced voicemail
Detailed billing
Up to 75 sent text messages, unlimited received text messages.
Evenings at 8 pm


can i get this plan if i call in but i'm on rogers prepaid right now though?

[theapocalypse]

Is the long term customer service status granted by account number or by wireless number? My parents are currently on a 3 year corp contract (2 yrs left on one, the other just got a HUP, renew 3 yrs), my phone is on their account number but is a newly activated plan.

Got a couple questions. Would my phone qualify for this deal (after my unlimited period ends)?
Also, how did you guys get better deals without any renewal of contract?
And, on the plan that was just hup'd would i be able to go back and get a deal with that?

[Shaner]

can i get this plan if i call in but i'm on rogers prepaid right now though?

It's a corporate plan that I'm on.
You can try getting a corp. plan, they usually give them away if you sign a contract.

[HowEver]

If you are on a corporate plan then the retention deal may not be any better for you.

Long term customers have generally had one line for a lot longer than three years.

You can change your plan at any time (usually).

Would your line qualify after the unlimited period ends? Call Rogers and ask. Some above get it by agreeing for three more years. But like I said, corporate plans can be better.

Better deals come with contract renewal, although like I said you can change your plan at any time, usually, and that doesn't necessarily mean extending your term.

The corporate plan that was just hup'd may actually qualify for some rebates, see the Howardforums Rogers forum for details.


Is the long term customer service status granted by account number or by wireless number? My parents are currently on a 3 year corp contract (2 yrs left on one, the other just got a HUP, renew 3 yrs), my phone is on their account number but is a newly activated plan.

Got a couple questions. Would my phone qualify for this deal (after my unlimited period ends)?
Also, how did you guys get better deals without any renewal of contract?
And, on the plan that was just hup'd would i be able to go back and get a deal with that?

[tonychau]

I got my v635i yesterday, but my phone and the box don't state anywhere with the 'i'?
I do have my ScanDisk Trans Mem 512mb included.

Should I concern?


Tony

[HCaulfield]

I got my v635i yesterday, but my phone and the box don't state anywhere with the 'i'?
I do have my ScanDisk Trans Mem 512mb included.

Should I concern?


Tony

nope, it won't have the "i" anywhere as it is the V635 but with the 512mb card. the "i" is for differentiating between the 512mb card and the 32mb card.

[0x2bd4]

seriously, what good is a thread 160 pages long spanning over a year with god knows how many different deals and plans embedded. If you come across a great deal recently, why not start a new thread?

[HowEver]

Because, seriously, the same deal and the same phone number from the very first post in this thread *still apply*, even though people will ask repeatedly what the deal is and what the phone number is, and be answered repeatedly.

The thread is also long since people complain about how long it is. With any luck, this is your first "this thread is long" complaint in this thread; but it isn't always necessarily so.

The low-cost phones on offer do change from time to time, as new phones get released and old ones are retired, and if there were separate threads for each it would be pretty difficult to compare what is on offer for each phone or each bump of features for each phone, or plan.

Nobody said you had to read the whole thing.

seriously, what good is a thread 160 pages long spanning over a year with god knows how many different deals and plans embedded. If you come across a great deal recently, why not start a new thread?

[bunnyfoo]

I got my v635i yesterday, but my phone and the box don't state anywhere with the 'i'?
I do have my ScanDisk Trans Mem 512mb included.

Should I concern?


Tony

How much did you get it for? I was thinking of upgrading my phone but want to wait for a good deal :)

[tonychau]

How much did you get it for? I was thinking of upgrading my phone but want to wait for a good deal :)

I got for $99 plus tax from one of the chinese Rogers wireless Store in Markham. For that price is like as if buying the TransFlash 512mb alone. It comes with everything from stereo headphone, USB cable, power adapter, TransFlash 512mb and the phone.

I checked at Bestbuy the other day a TransFlash at 256mb sales at $59.99

fixed for 3 years contract, but you can upgrade the handset after 2 years.

I have to wait for my v635"i" for a week because the store was short of 512mb TransFlash, the agent gave a courtesy phone SE T239 for the meantime. I got my v635i last night, so i guess they have stock now.

---Tony

[bunnyfoo]

I got for $99 plus tax from one of the chinese Rogers wireless Store in Markham. For that price is like as if buying the TransFlash 512mb alone. It comes with everything from stereo headphone, USB cable, power adapter, TransFlash 512mb and the phone.

I checked at Bestbuy the other day a TransFlash at 256mb sales at $59.99

fixed for 3 years contract, but you can upgrade the handset after 2 years.

I have to wait for my v635"i" for a week because the store was short of 512mb TransFlash, the agent gave a courtesy phone SE T239 for the meantime. I got my v635i last night, so i guess they have stock now.

---Tony

Wow! That's pretty good :) Which store/mall? I think I'd have to take my mom or dad with me since I don't speak Chinese well enough to negotiate *lol* Were you doing a HUP or had your contract already expired?

TIA :)

[purdy99]

I got:

For 2 phones, $70/mth inclusive of all fees (except taxes):

500 anytime minutes to share
unlimited weekends and weeknights starting at 6pm
free caller ID for both phones (NO free voice mail)

the kicker...1 year contract only.

[KochD]

My wife currently uses bell and I'm a long time rogers user. SInce both of our contracts are up in a few months I figured I'd start shopping around now.

I figure I might have a little more pull when negotiating a deal If there will be 2 phones involved.

Is the deal that (purdy99) received below something I should expect or should I be able to do better? (was definitly hoping for better)

Thanks in advance.



I got:

For 2 phones, $70/mth inclusive of all fees (except taxes):

500 anytime minutes to share
unlimited weekends and weeknights starting at 6pm
free caller ID for both phones (NO free voice mail)

the kicker...1 year contract only.

[icemiko]

It's a corporate plan that I'm on.
You can try getting a corp. plan, they usually give them away if you sign a contract.

oh icic thanks... so i can just call up customer relations and ask for it?

how about that rentalition plan or w/e its call the one thats

200min day time
unlimited night and weekend after 8pm
free caller id
$20month

would i be able to get it if i'm on prepaid?

[Ch28]

oh icic thanks... so i can just call up customer relations and ask for it?

how about that rentalition plan or w/e its call the one thats

200min day time
unlimited night and weekend after 8pm
free caller id
$20month

would i be able to get it if i'm on prepaid?

Just call them and ask nicely. Tell them you're on prepaid and that a "friend" of yours just signed a contract for this plan (explain the above) and see how it goes from there.

[HowEver]

As always, take care with that *second* contract they make you sign in those malls; and that your will not be able to get any service once you have bought the phone; and that unlike in this thread you will not be able to use your tenure (long time service) with Rogers since they will "spin" you as a new customer--so kiss that tenure goodbye. And you won't get *any* of the freebies the retention plans in this thread offer. But yeah, you might get a cheap up-front phone price.

Given what people in this thread save *monthly* for *years* people should really know better than to be sucked in by $0 or cheap initial phone prices. You'll save hundreds in a retention plan in the first year alone.

Wow! That's pretty good :) Which store/mall? I think I'd have to take my mom or dad with me since I don't speak Chinese well enough to negotiate *lol* Were you doing a HUP or had your contract already expired?

TIA :)

[HowEver]

Don't let anyone tell you all you have to do to get a corporate plan is call and ask. You *also* have to work somewhere that qualifies and be able to prove it with a pay stub or the like. And these accounts get audited.


oh icic thanks... so i can just call up customer relations and ask for it?

how about that rentalition plan or w/e its call the one thats

200min day time
unlimited night and weekend after 8pm
free caller id
$20month

would i be able to get it if i'm on prepaid?

[bunnyfoo]

As always, take care with that *second* contract they make you sign in those malls; and that your will not be able to get any service once you have bought the phone; and that unlike in this thread you will not be able to use your tenure (long time service) with Rogers since they will "spin" you as a new customer--so kiss that tenure goodbye. And you won't get *any* of the freebies the retention plans in this thread offer. But yeah, you might get a cheap up-front phone price.

Given what people in this thread save *monthly* for *years* people should really know better than to be sucked in by $0 or cheap initial phone prices. You'll save hundreds in a retention plan in the first year alone.

Thanks for the heads up HowEver :) I had no idea going into the store was different. I think I will stick to trying over the phone.

[eeee]

I got:

For 2 phones, $70/mth inclusive of all fees (except taxes):

500 anytime minutes to share
unlimited weekends and weeknights starting at 6pm
free caller ID for both phones (NO free voice mail)

the kicker...1 year contract only.
Is that including the phones? If so what phones.

Cheers
eeee

[HowEver]

Ooops!!!

I meant those *specific* stores. I do not wish to cast all dealers this way!

Only the specific stores mentioned above (at least those are all I have heard of) will require that 2nd contract, sometimes only offer the low-cost phones on higher monthly plans (that's a "The Source" thing too), and provide no after-care whatsoever.

I do not mean other, regular dealers elsewhere. Hope I have cleared this up.


Thanks for the heads up HowEver :) I had no idea going into the store was different. I think I will stick to trying over the phone.

[tonychau]

For my case, I'm a new rogers customer, so I dont entitle any of the retention plan. I do agree with 'HowEver' there is a second contract with the Dealer that require you to keep your contract for 90 days and no change of plan for 90 days with rogers. but I'm ok with the 2nd contract, beucase I know i will be using it more than 90 days.

For the plan there is no restriction on it from $20 to the highest you could afford. I choose the family/Couple plan at $35 + CID $5 each phone, included
(from my rogers' account info)

Current price plan
Couples & Family Plan - $20.00
100 Shared Wkday/Wknight mins.
50 Shared Wkday/Wknight Bonus
Chat N' Send Bonus
Local Airtime Bonus


--------------------------------------------------------------------------------

Additional Services
Between Us CDN LD
Detailed Billing
Network Features *


--------------------------------------------------------------------------------

Additional Charges**
Rogers to Rogers Calling - $15.00 - Monthly
Between Us Calling - $5.00 - Monthly
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly


--------------------------------------------------------------------------------

Discount(s)
Calling Option Credit
Campus Calling Option Credit
Campus Calling Option Credit
Between Us Discount
2 Mth Call Display Credit
2 Mth Call Display Credit
#35478 Promotional Discount


--------------------------------------------------------------------------------

Current wireless essentials
Call Display


--------If your contract is up, try it first over the phone, ask for the retention plan and find more info from the stores, becuase they can do upgrade and plan renewal also. Depend on your need, usually the stores offer better deal on handset, becuase manufactures offers volume discount to the stores if they sell more in volume as incentive. If it is all above coolest handset, then go to the store (remember you are the one who are using the handset for 2 years until handware upgrade from Rogers, so choose wisely on your handset). If you want bam for your plan from your rogers, then call the retention.


Good luck!
Tony
Thanks for the heads up HowEver :) I had no idea going into the store was different. I think I will stick to trying over the phone.

[HowEver]

Nix that "second contract." It's a ripoff. No one should have to sign it. You already have a $200 out if you decide to cancel your contract with Rogers. Why the hell would anyone add a huge and certain cost to it, get lousy service, get no aftercare, and get screwed on the monthly plan fee (see above, for example)? To protect some shady dealer in case their spin on your contract goes south? NO way.

In fact, screw that, and get the total opposite: go to a reputable dealer and ask what their "buyer's remorse" policy is. In some stores, it is the $200 as Rogers gives it. But many other authorized dealers offer a "30 day/30 minutes/150K data" or similar limit. If there is any chance you are unsure about this process (or may be offered a job in Yemen, for example), get this in writing.

And ask about it over the phone if you get your retention deal that way.

[konfusion666]

I just spent 40 min. with a CSR trying to get onto an EPP for my company. The one they finally gave me sounds a bit crappy. Whose "fault" is it - my company's for not paying Rogers for a better plan, or might the CSR just have been a hardass?

$25

250minutes daytime
Unlimited Eve/Wkend
Eve/Wkend starts at 8pm
- no VM, no CD!

Bonus: first 3 months, fully unlimited local calling
Con: had to renew 3 year contract (so that adds another year for me)

$25 + 9 (VM+CD) + SAF + tax = same price i was paying before, just 1 hour earlier eve/wkend and more daytime minutes.

(they offered early eve/wk (6pm) for $5 more ... didn't want it)

[superdave]

well my call (since it was with the consolidated group) was
$25/month
250 minutes
we/even free after 6pm
caller ID, CF, CW, CC
100 min Free LD
2500 free incoming text
detailed billing

also for extra $7 I get
75 free text messages (outgoing)
basic VM
however the first 2 months are free

If I went for the 2 year plan, then it would have been 200 min/month

The price plan is 1171 and only available by the retention dept.

At least I get the 15% better bundles discount on top of that

[jrice]

I called retention department the 4th time, and this time they do not negotiate with me. I asked to cancel the phone and they do it right away. Did this happen to any of you?

[jrice]

I called retention department the 4th time, and this time they do not negotiate with me. I asked to cancel the phone and they do it right away. Did this happen to any of you?

Btw, I had been nice throughout the whole conversation, and I didn't say to cancel the phone until last minute because I found that she does not want to do any negotiation. The altitude is like "take it or leave it"

I had recorded her name, is there anything I can do? Thanks.

[dgr81]

I called retention department the 4th time, and this time they do not negotiate with me. I asked to cancel the phone and they do it right away. Did this happen to any of you?
so many people are abusing the retention offers that I am finally glad they are simply done negotiating and offering to cancel the service.

you do realize that they don't have to give you a better deal right? you call retentions because you are planning on going elsewhere. calling 4 times means you are just abusing their services, so they are now calling your bluff. good for them :D

[Ch28]

Btw, I had been nice throughout the whole conversation, and I didn't say to cancel the phone until last minute because I found that she does not want to do any negotiation. The altitude is like "take it or leave it"

I had recorded her name, is there anything I can do? Thanks.

Uh...what more can you do when you already cancelled the account? Hahaha :lol:

[gmc]

Thanks guys, I just saved myself 5$ a month. The call lasted only 1 minute. I just called and told them I've been with them for over 2 years and that I read about the retention plan online. I got the $20/month, free Call display, 200 min, unlimited weekends deal; signed up for a year. I usually pay $5 more even without call display so I'm happy with it.

[jrice]

Mine is a corp plan too. I pay $31 including all taxes and fees and get:

275 anytime minutes
unlimited evening and weekends after 6pm
billing by the second
caller id
enhanced voice mail
corporate long distance
etc...

so many people are abusing the retention offers that I am finally glad they are simply done negotiating and offering to cancel the service.

you do realize that they don't have to give you a better deal right? you call retentions because you are planning on going elsewhere. calling 4 times means you are just abusing their services, so they are now calling your bluff. good for them

Well, good for you that you got deal like this.

I don't know why you say it is abusing, if you read the thread, there are more people calls a lot more than I. I'm paying more than $50 per month (150 min. daytime, wn after 8, wk free, call display, voice mail) for 3 years already (I'm not under contract for more than a year, hence I lost some bargain power), that's why I need to shop around and call them to match. Btw, my offer is never near to even EW#1171.

The only thing you are correct is that, I'm going to get something else.

[st7860]

if the person is rude , always get their name or extension number.

(of course at the same time, be very polite, so this way, later, when you complain to Rogers Corporate, you look 'better')

[rastareaper]

I am currently not subscribed to any cell phone plan, and a plan like this is very appealing to me. I am a student in the Vancouver area, and would like to get a plan with:

at least 100 anytime mins
unlimited evenings and weekends
and caller id
early evenings if possible

Can somebody please help me find a good price for this? (20-25$)

Any help would be appreciated. :D

[i-o_o-i]

^ you can easily get a $20 customer retention plan for calling rogers where you get like 250 min, free caller id plus unlimited eve/weekend startging@8pm +$5 extra for early evenings and maybe even a phone upgrade depending how long you've been with rogers

[15-20_God]

anyone know what kinda phones and prices they're offering now on a HUP?

[HowEver]

^ you can easily get a $20 customer retention plan for calling rogers where you get like 250 min, free caller id plus unlimited eve/weekend startging@8pm +$5 extra for early evenings and maybe even a phone upgrade depending how long you've been with rogers

If you are answering the post before yours, you can't get retention deals as a new customer.

To answer the post before yours, wrong thread.



anyone know what kinda phones and prices they're offering now on a HUP?

Same as what you see on the website. HUP pricing is now much like regular pricing. It also changes day to day and between accounts, so it's best to call up and see what's on offer.

[ronny1980]

I've been using this plan for over a year now and also have the v300.

My bill is usually around $43-45

[Narutard]

What do you think of this new retention plan


25$ month for 3 yrs
250 wk day
unlimited wk/en 6pm - 8am
1000 Long Distance
CID + VM
6 month unlimited
Samsung P207 for 30$

[dre145]

What do you think of this new retention plan


25$ month for 3 yrs
250 wk day
unlimited wk/en 6pm - 8am
1000 Long Distance
CID + VM
6 month unlimited
Samsung P207 for 30$

whats so new about it...??

[Mad.Whack]

I called retention department the 4th time, and this time they do not negotiate with me. I asked to cancel the phone and they do it right away. Did this happen to any of you?

Congrats, you are on the shitlist.

[Narutard]

whats so new about it...??

1000 LD minutes

[Pavel]

1000 LD minutes
That's LD for Canada only?

[st7860]

You shouldnt ever have to negotiate.

Basically, if you have been a Rogers customer for 6 months, you can call in and get

$25/mo for 250 daytime, unlimited evenings at 6pm, and unlimited weekends, with FREE call display, together with a 3 year contract renewal(thats 3 years from the date you call, not 3 years + whatever you have already)

Call in , and ASK for it. don't negotiate. just say you want to get that and describe the plan as above. never ask for plans by number or pretend to 'know'. simply, just describe the plan you want and ask them to change your account to that type of plan.

If they say no, ALWAYS ask for their name or extension number, and then ask them if they are officially on behalf of Rogers refusing to give you the plan that you are entitled to.

Remember, its NOT cheating, and its not a corporate plan. this plan is something that you are merely entitled to if you have been a Rogers customer for 6 months.

Remember, don't negotiate, otherwise they will think you dont know. You have to call and simply politely ask for what you want. dont negotiate and dont ask 'if' and dont ask "can i get this". just say something like "Hi, today i'm calling to get the $25 plan with 250 days and unlimited weekends and evenings.

[Mad.Whack]

You shouldnt ever have to negotiate.

Basically, if you have been a Rogers customer for 6 months, you can call in and get

$25/mo for 250 daytime, unlimited evenings at 6pm, and unlimited weekends, with FREE call display, together with a 3 year contract renewal(thats 3 years from the date you call, not 3 years + whatever you have already)

Call in , and ASK for it. don't negotiate. just say you want to get that and describe the plan as above. never ask for plans by number or pretend to 'know'. simply, just describe the plan you want and ask them to change your account to that type of plan.

If they say no, ALWAYS ask for their name or extension number, and then ask them if they are officially on behalf of Rogers refusing to give you the plan that you are entitled to.

Remember, its NOT cheating, and its not a corporate plan. this plan is something that you are merely entitled to if you have been a Rogers customer for 6 months.

Remember, don't negotiate, otherwise they will think you dont know. You have to call and simply politely ask for what you want. dont negotiate and dont ask 'if' and dont ask "can i get this". just say something like "Hi, today i'm calling to get the $25 plan with 250 days and unlimited weekends and evenings.

You aren't automaticly eligible for a retention plan, mind you it isn't that hard, just keep in mind of the following.

* Pay your bill on time, they know how many times you've paid your bill late.

* If you are constantly calling and complaining, they may (and probably wont) offer you a good retention plan.

* If you are already on a 20-25$ plan and you have 18+ months remaining on a contract. (Its still doable, but certainly not the way the person above me mentioned)

It isn't your RIGHT to be on a retention plan (unlike what the person above me thinks). Most CSR's can't even add good retention "plans". Costumer relations can, just play it cool, being a dickhead will get you nothing.

Heres what my personal line has now (already was posted earlier)

20$/month

250min + 25
evenings/weekends at 6
100min long distance
Free Caller ID
Free Voice Mail
6 Months unlimited
FREE V551 (No admin fee, Not a HUP, eligible for a hup in 5 months)
1 year contract extention

[J-Wo]

Heres what my personal line has now (already was posted earlier)

20$/month

250min + 25
evenings/weekends at 6
100min long distance
Free Caller ID
Free Voice Mail
6 Months unlimited
FREE V551 (No admin fee, Not a HUP, eligible for a hup in 5 months)
1 year contract extention
How easy IS it to get a plan like this? I haven't had a chance to call retentions yet since they are closed on weekends, but my 2 yr contract on a family plan is due in 2 months. I'd like to split the plan into two retention plans and get a HUP for both phones. I would like to upgrade my mom phone's to the 6101 and myself to the v635i. Calling CSR, I was able to get the web pricings of $49.99 for the 6101 and $149.99 for the v635i on a 3 yr renewal. But of course they are going to charge me $9 for early HUP (not eligible til next month) and a $35 admin fee for each phone. So here are my questions:

1) Is it possible to get these fees waived?
2) and should I negotiate the HUP first or try and secure the retention plans first? Like maybe in one call I should just switch plans and not worry about getting the HUP until I'm eligible?
3) AND how do you simply "ask" for these plans when their response is something like "no I'm sorry we don't have that plan". At least that's what the CSRs tell me.

[Mad.Whack]

How easy IS it to get a plan like this? I haven't had a chance to call retentions yet since they are closed on weekends, but my 2 yr contract on a family plan is due in 2 months. I'd like to split the plan into two retention plans and get a HUP for both phones. I would like to upgrade my mom phone's to the 6101 and myself to the v635i. Calling CSR, I was able to get the web pricings of $49.99 for the 6101 and $149.99 for the v635i on a 3 yr renewal. But of course they are going to charge me $9 for early HUP (not eligible til next month) and a $35 admin fee for each phone. So here are my questions:

1) Is it possible to get these fees waived?
2) and should I negotiate the HUP first or try and secure the retention plans first? Like maybe in one call I should just switch plans and not worry about getting the HUP until I'm eligible?
3) AND how do you simply "ask" for these plans when their response is something like "no I'm sorry we don't have that plan". At least that's what the CSRs tell me.

1) Yes
2) I would suggest locking down BOTH plans first, if you get a real nice CR agent then definetly and least TRY for both.
3) I think it should be fairly easy for you to get two good retention plans, considering what rogers has to lose (2 contracts). Heres a few tips that could encourage them to offer you a nice plan.

- I'm usually quite "honest", tell them your contract is about to expire and you've found out the the "other" guys are offering a very tempting plans/phone deals. You can a) make it them up (similar to what you'd like), or b) you can actually search for the other guys current promotions.

- Pitch them a couple of nice complements about the your service: reception, CS etc... (This indirectly implies you'd like to keep your lines if they offer something similar.)

- If you are getting really desprite you can mention your unfortunate current financial situation or anything else that will get you the pity vote lol (poor student, lost job, large house damage etc....)

- Most importantly, be nice and friendly, these people deal with an annoying "I'm going to cancel my line" customers all the time, getting angry is nothing new to them.

*Note* You can mention a plan in particular, however I've never done it unless he/she specifically asked me what kind of plan I'd like... Like I said before, it isn't your RIGHT to be on a retention plan.

But again, since you are signing TWO contracts, I'm sure you'll be able to get a decent retention plan for both. (Maybe not mine, but close :) )

[carabunny]

avoid csr ian like the plague.

he made me cry in the 40min conversation
i felt belittled and stupid
like i was blacklisted (when i did nothing to cause it - and another CSR said that i wasn't)
talking to no one else will matter (CSR or supervisor wise, and the supervisor would probably take away my HUP credits)
told me that no supervisor was around to talk to and even if i call back to talk to a supervisor i would probably get the CSR that offered me credits in trouble (guilt inducing...)
told me that closing time was at 6 so i should (basically) stop wasting his time
just many things rolled into one

[st7860]

avoid csr ian like the plague.

he made me cry in the 40min conversation
i felt belittled and stupid
like i was blacklisted (when i did nothing to cause it - and another CSR said that i wasn't)



If you have some proof/details of this, by all means, file a formal complaint with Rogers Communications Head Office. Their CSRS work for you, the customer, instead of the other way around. If you didnt swear, and you were polite, but he said some things to make you feel bad, that is good ammunition for a formal complaint.


For everyone else, if you're looking for a decent $25 plan instead of the pathetic $25/mo plans Rogers will give you in the store, call 1-888-936-7283 , give them your Rogers number, and ask for the plan.

Treat it like as if you are calling TELUS to add call display on your home phone. You dont need to negotiate, butter them up, or beg. simply ask for what you are entitled to as described a few days ago.

Oh and by the way, if you get an idiot CSR that claims those plans don't exist, you were connected to the wrong department by mistake. ONLY the CSR's at 1-888-936-7283 can add these plans for you.

[Shoryuken]

What do you think of this new retention plan


25$ month for 3 yrs
250 wk day
unlimited wk/en 6pm - 8am
1000 Long Distance
CID + VM
6 month unlimited
Samsung P207 for 30$
And how did you get this?... most notably the "new" part :?:

[Narutard]

And how did you get this?... most notably the "new" part :?:

told them i was a student and that i needed to increase the long distance minutes instead of the usual 100 "free" minutes on the 20$ plan. after a couple min he told me that i can add 1000 minutes (in addition to the 100) for an additional 5$. this is not the R2R minutes, these are anywhere in Canada minutes.

as for the phone, i called a couple times regarding what "free" phone i can get and they finally caved in and said i can get a free phone then i asked about the samsung and said i could get that for 30$

[Shoryuken]

told them i was a student and that i needed to increase the long distance minutes instead of the usual 100 "free" minutes on the 20$ plan. after a couple min he told me that i can add 1000 minutes (in addition to the 100) for an additional 5$. this is not the R2R minutes, these are anywhere in Canada minutes.

as for the phone, i called a couple times regarding what "free" phone i can get and they finally caved in and said i can get a free phone then i asked about the samsung and said i could get that for 30$
wow, that's quite good! and here I am, trying to get free vm for $20/mo... which you got too. Was there any "student" trick to that?

[MUSKAMIKE]

Hey all, sorry, I did browse through alot material here, so if this is a repost, forgive me.


I am on a family plan for me and my gf. I think we use about 100 mins each a month, and most calls we call eachother with. I pay after tax 75-77$ per month.

That is ********, hence why this thread caught my eye.

I've been on my 3 year contract for about 6 months now.

I'd like two seperate contracts, 20-25$, 150 or 200 mins, free called ID, and VM (it would be a nice bonus)

I also need the retention number. I know to ask for the plan, but I do not know what plan is compariable to what I want here.

Thanks for your help
cheers.

[st7860]

Hey all, sorry, I did browse through alot material here, so if this is a repost, forgive me.


I am on a family plan for me and my gf. I think we use about 100 mins each a month, and most calls we call eachother with. I pay after tax 75-77$ per month.

That is ********, hence why this thread caught my eye.

I've been on my 3 year contract for about 6 months now.

I'd like two seperate contracts, 20-25$, 150 or 200 mins, free called ID, and VM (it would be a nice bonus)

I also need the retention number. I know to ask for the plan, but I do not know what plan is compariable to what I want here.

Thanks for your help
cheers.


here is the retentions number: 1-888-936-7283
forget about the free voicemail for now. free call display is common, but free voicemail is quite tough. its better to concentrate on getting a nice plan.

try asking for either(depending on your budget)

two of:
$20/mo+licence for 200 day and unlimited e/w from 8pm-8am and weekends and free call display

or
two of:
$25/mo+licence for 250 day and unlimited e/w from 6pm-8am and weekends and free call display

dont accept anything with only 150 daytime, thats regular 'in store rates'

[MUSKAMIKE]

Thanks, the 25$ I will try.

Should I call and polietely say that because i am being overcharged for what I am using I would like to have the 250min, 6-8, CID...otherwise I see no point in continuing on with my contract.

Because really, that is the case at the moment for myself.

[MUSKAMIKE]

I'm on the phone right now. Ended up with a very nice rep. On one phone I have the 25$ plan mentioned 2 posts above, and the other the 20$ mentioned above. I'm still upset that way back in xmas i got onto a 3 year agreement, but i figure i'll need a phone for awhile.

Now I have to buy my Audiovox 5600 and I should be ready to go.

Thanks again for posting that information

25$ PLUS 5$ for Voicemail PLUS 6,95 access fee, plus tax, I think it's 39 or 40$

Not too bad at all I guess for 250 mins and free mins starting @ 6.


I forgot to ask this but are weekends FREE????

[bitbrain]

After getting a sweet monthly plan, I got my first bill on the new plan and found a charge the CSR promised to waive: "activation fee" or $35+tax = $40.25. I put in a call and they sent him an email asking to review. He didn't even bother calling me, just reversed the charge. Interesting, as I thought I'd have a bit of a fight on my hands.

[faizalm]

i haven't got any cell phone plan with anyone...
i m looking to get one but i will not be using the cell phone alot so
would i be able to call the retention # of rogers and ask them for $20/mth plan???

or any good suggestions for me is good...

[MUSKAMIKE]

i haven't got any cell phone plan with anyone...
i m looking to get one but i will not be using the cell phone alot so
would i be able to call the retention # of rogers and ask them for $20/mth plan???

or any good suggestions for me is good...


I would just hold out till closer till christmas, there should be something really good. 1-2 year agreements in that range. I dont believe without an exsistign account active for more then 6 months you coudl call retention. Sorry! Wait till xmas if you dont have one!

[rvs007]

i haven't got any cell phone plan with anyone...
i m looking to get one but i will not be using the cell phone alot so
would i be able to call the retention # of rogers and ask them for $20/mth plan???

or any good suggestions for me is good...

You can't get on the retention plan if you are a new customer. Sign on a current plan with Rogers, wait 6 months and then see if you can switch over to retention.

[faizalm]

- thanx to rvs007 & MUSKAMIKE
- yea i guess i will wait a little bit more
- but if any of u find any good plan thats <=$20, lemme know pls :lol:

[J-Wo]

here is the retentions number: 1-888-936-7283
forget about the free voicemail for now. free call display is common, but free voicemail is quite tough. its better to concentrate on getting a nice plan.

try asking for either(depending on your budget)

two of:
$20/mo+licence for 200 day and unlimited e/w from 8pm-8am and weekends and free call display

or
two of:
$25/mo+licence for 250 day and unlimited e/w from 6pm-8am and weekends and free call display

dont accept anything with only 150 daytime, thats regular 'in store rates'

Okay so I was able to get the $25 on both my family plan phones, as well as the v635i and 6101 for $149 and $49 respectively (3 yr term). Early HUP fee of $9 was waived, but I could not get the $35 admin fee waived on both phones. Interestingly I spoke with retentions for only a minute, and they decided to transfer me to consolidations since the family plan phone is bundled with internet and tv. So basically my mom will be able to keep her 10% VIP discount but I won't since I'll finally have my phone under my name.

So when I call back, what should I do to get the admin fee waived? The rep was really nice, a guy named Steve, he basically said the plan he stated would be good for 30 days and he'd write the notes into the system, blah blah blah. So should I just call retentions again? Any tips on how to get the fee waived would be greatly appreciated! Thanks

[2fast]

Just wondering if any retention plan owners managed to get the Rogers To Rogers Campus Calling added to their plan for free.

I keep getting the BS that only certain plans are available, but can someone elaborate on how they got them to add it?

I saw mention of a $45 plan with $25 discount so that it was still a $20 plan - can someone describe how that happened? The only plan the guy quoted me was some $40 Business Plan that didn't give me the essentials that I wanted.

[mk316]

Just wondering if any retention plan owners managed to get the Rogers To Rogers Campus Calling added to their plan for free.

I keep getting the BS that only certain plans are available, but can someone elaborate on how they got them to add it?

I saw mention of a $45 plan with $25 discount so that it was still a $20 plan - can someone describe how that happened? The only plan the guy quoted me was some $40 Business Plan that didn't give me the essentials that I wanted.

Sorry buddy... I tried and tried and could not get it added. Don't push your luck you have the retention plan... What they did for me to please me cuz at first they said it would go on next billing cycle or whatever, then i call to check they say no it can't be added and kept giving me the run around... they ended up giving me 100 free canadian long distance in addition to my normal plan but campus calling is not available for retention plan. PERIOD. Don't call and overdo it or they may put you on campus calling and take you of retention without you knowing it and that would really suck..

[st7860]

Okay so I was able to get the $25 on both my family plan phones, as well as the v635i and 6101 for $149 and $49 respectively (3 yr term). Early HUP fee of $9 was waived, but I could not get the $35 admin fee waived on both phones. Interestingly I spoke with retentions for only a minute, and they decided to transfer me to consolidations since the family plan phone is bundled with internet and tv. So basically my mom will be able to keep her 10% VIP discount but I won't since I'll finally have my phone under my name.

So when I call back, what should I do to get the admin fee waived? The rep was really nice, a guy named Steve, he basically said the plan he stated would be good for 30 days and he'd write the notes into the system, blah blah blah. So should I just call retentions again? Any tips on how to get the fee waived would be greatly appreciated! Thanks

My opinion is screw the admin fee, its just $35. Most importantly you now have two contracts, locked into 3 years. Unlike corporate plans(mcdonalds, banks, etc), your plan is 'normal' and doesnt require you to work for a corporate, so if you wanted, you could give or sell them to someone who wants them. Special lowered Admin fees as well as free Voicemail are the 'weird' things that are affected by how 'special' you are, such as your YEARS of being a customer. I'd say forget about it since you got the plan. Also, if you're REALLY special, you'll get both 100 minutes of canadian long distance plus free voicemail. if you didnt get it, that means you're not special enough, same thing with the admin fee.

The 'normal' things are Free call display, and the two plans listed above.

////

I found out TELUS has a new consumer plan, $30/mo+licence, 100 daytime, unlimited incoming, 1000 E/W at 9pm, and 100 minutes of long distance to Canada and the USA.

////

also, when you renew your plan to 3 years, don't forget to ask them for the current unlimited local calling promo, which happens to be 6 months unlimited local calls. what some people do is call back every 6 months and renew.

[reqle55]

I found out TELUS has a new consumer plan, $30/mo+licence, 100 daytime, unlimited incoming, 1000 E/W at 9pm, and 100 minutes of long distance to Canada and the USA.


but fido offers the same thing with free call id and vm with the isic card, and its only $25

[tonychau]

You must have to be a student with current ID number.

I have added Rogers to Rogers for my family plan, so basically all of my phones are Rogers to Rogers.



Just wondering if any retention plan owners managed to get the Rogers To Rogers Campus Calling added to their plan for free.

I keep getting the BS that only certain plans are available, but can someone elaborate on how they got them to add it?

I saw mention of a $45 plan with $25 discount so that it was still a $20 plan - can someone describe how that happened? The only plan the guy quoted me was some $40 Business Plan that didn't give me the essentials that I wanted.

[Shoryuken]

also, when you renew your plan to 3 years, don't forget to ask them for the current unlimited local calling promo, which happens to be 6 months unlimited local calls. what some people do is call back every 6 months and renew.
when you call back after 6 months to renew, should you call the regular customer service line or the customer relations?

I know that relations have the most power, but won't it be odd that you're calling into the "cancellation" line just to renew?

I'm just worried that the customer service people (who supposedly deny that such retention plans exist) will somehow mess up my existing retention plan upon renewal.

[st7860]

when you call back after 6 months to renew, should you call the regular customer service line or the customer relations?

I know that relations have the most power, but won't it be odd that you're calling into the "ancellation" line just to renew?
I'm just worried tat the customer service people (who supposedly deny that such retention plans exist) will somehow mess up my existing retention plan upon renewal.

any CSR doesnt have the right to change your plan without your permission if you obtained the plan legitimately. For example, if you have the mcdonalds plan but you dont work for mcdonalds then reps can change your plan if they find out you're not eligible. but if you merely got a good deal from a retention rep then calling back again is fine. do not call the regular line. if you're not callling to cancel, it doesnt matter. basically call the retention number and ask to extend your contract by 3 years from the date you call, along with the 6 months unlimited do time. some reps will get cheesed off if you do that, but its your right to do, since you're renewing your contract, and ultimately, only an idiot rep would say you cant renew. if you run into resistance, always ask for their name or extension.

[mikew44]

If anyone is looking for a good plan on Rogers, I need to get rid of my $45/mo for 700 mins and unlimited evenings and weekends retention plan on contract, I will even pay you to take it over! Great deal as this plan is no longer offered.

-mike

[Siefer999]

If anyone is looking for a good plan on Rogers, I need to get rid of my $45/mo for 700 mins and unlimited evenings and weekends retention plan on contract, I will even pay you to take it over! Great deal as this plan is no longer offered.

-mike

i thought you cant give away retentions... i thought they get transfered to a current plan

[shuo85]

Hello guys. i called in today to renew my contact, they actually offered me this plan:

$20/month

250 daytime minutes
unlimited evening and weekends starting at 6
free call display

Sony Erricson Z710a for 199/ 2 years contact with no reactivation fees no keeping number fees

[st7860]

Hello guys. i called in today to renew my contact, they actually offered me this plan:

$20/month

250 daytime minutes
unlimited evening and weekends starting at 6
free call display

Sony Erricson Z710a for 199/ 2 years contact with no reactivation fees no keeping number fees


thats quite a good deal. so to everyone else, dont be bashful. politely and firmly call into Rogers and ask for something decent. its likely that you will get something much better than the pathetic plans they sell you for a 3 year term in the store. hit 'em hard(Rogers)!

[Twill]

What is the policy on transfering retention plans?

I have a 1500 anytime, unlim eve/weekends for $45 that I will be needing to transfer after the end of my free first year...some time in march...is it do-able?

Thanks

Twill

[st7860]

What is the policy on transfering retention plans?

I have a 1500 anytime, unlim eve/weekends for $45 that I will be needing to transfer after the end of my free first year...some time in march...is it do-able?

Thanks

Twill

retention plans are still 'plans'. They arent like corporate plans where you have to have special employment. You can transfer your 1500 minute thing to anyone who has good credit.

[HowEver]

I don't know if you can transfer that plan, but if it's the $45 you don't like, just change it to another plan. Given the time of year, there may be other deals then.

What is the policy on transfering retention plans?

I have a 1500 anytime, unlim eve/weekends for $45 that I will be needing to transfer after the end of my free first year...some time in march...is it do-able?

Thanks

Twill

[Samson45]

Currently a Rogers wireless customer... want to upgrade to a family plan (2 phones). Whats the best deal out there for family plan? Since I am an existing rogers wireless customer, can I use that as leverage with Rogers?

[Gotcha]

Hello guys. i called in today to renew my contact, they actually offered me this plan:

$20/month

250 daytime minutes
unlimited evening and weekends starting at 6
free call display

Sony Erricson Z710a for 199/ 2 years contact with no reactivation fees no keeping number fees

Thats an awesome deal!!! is that include the SAF ?

[mikew44]

Anyone can take over a retention plan.....

Its also a good way for new customers to actually get a good plan :cheesygri

I've given em away and taken them over a bunch of times, all u need is the same requirements you would to open a new account (credit, etc).

So yes the 45/700 and 45/1500 plans can be transferred like any other.

It's just the corp. plans that can't be.

-mike

[OrdG]

they actually offered me this plan:

$20/month
250 daytime minutes
unlimited evening and weekends starting at 6
free call display


Interesting... I just got offered $20/month for 100 daytime, unlimited eve/wkend, plus a new Nokia phone for $10. Supposedly the $20 includes the system fee and taxes, though, and the first month is the system fee only.

[jay_bionic]

Interesting... I just got offered $20/month for 100 daytime, unlimited eve/wkend, plus a new Nokia phone for $10. Supposedly the $20 includes the system fee and taxes, though, and the first month is the system fee only.
There is no way the system access fee can be included in that $20 plan. You will be paying an extra $6.95 on top of the $20 plan.

[jay_bionic]

Hello guys. i called in today to renew my contact, they actually offered me this plan:

$20/month

250 daytime minutes
unlimited evening and weekends starting at 6
free call display

Sony Erricson Z710a for 199/ 2 years contact with no reactivation fees no keeping number fees
The $199 price for the S710 is for all customers. Check Rogers website. If you have been a Rogers customer for quite some time, I'm pretty sure you can get the s710 for lower than $199.

[Juice23]

is futureshop on the list of companies entitled to the corporate plan?

[TRK9]

Hello guys. i called in today to renew my contact, they actually offered me this plan:

$20/month

250 daytime minutes
unlimited evening and weekends starting at 6
free call display

Sony Erricson Z710a for 199/ 2 years contact with no reactivation fees no keeping number fees

They offered me this plan as well, but for $25 / month, they said the $20 / month plan starts at 8pm. Do you have a price plan number?

[st7860]

remember to always ask for 6 months unlimited local calls when you renew your plan.

[mustanglover76]

Hello guys. i called in today to renew my contact, they actually offered me this plan:

$20/month

250 daytime minutes
unlimited evening and weekends starting at 6
free call display

Sony Erricson Z710a for 199/ 2 years contact with no reactivation fees no keeping number fees

Does anybody know if i could get this plan for my girlfriend? I'm with Rogers currently but she isn't, do you think i could get this plan for her? I'm going to call and ask regardless, but wanted to know if anyone has tried to get this plan as a new plan.

[st7860]

Does anybody know if i could get this plan for my girlfriend? I'm with Rogers currently but she isn't, do you think i could get this plan for her? I'm going to call and ask regardless, but wanted to know if anyone has tried to get this plan as a new plan.

You can't get it that way as a new customer unless you work for a big company such as Mcdonalds or a Bank or a Union.

However, you could take over someone's rogers contract and then simply renew it for 3 years and get that $25 plan as detailed above.

[Juice23]

yooo does cibc have a rogers corporate plan?

[Homeo]

yooo does cibc have a rogers corporate plan?

Yes they do, I'm on one right now, but its not as good as the retention plans offered on this site.. per second billing, VM, CID, $25 + $3.50 SAF, 200 anytime minutes and only a 1 year contract.. so you can get retention plan after that if you want

[indication]

I called Rogers today and asked if I could get the following contract.

$20/month

250 daytime minutes
unlimited evening and weekends starting at 6
free call display

I was offered:
$25/month
250 daytime minutes
unlimited evening and weekends starting at 6
free call display

with a 3 year contract.

Being a customer for 8 months now, I figured I'm going to wait 4 more months, then call in to get a 2 year contract.

[Esca]

I've only read bits and pieces since I didn't think I have been a long enough customer to get a better plan. Have all of you been calling the cancellation number? I've been a customer for about nine months now and this is my current plan:

$20/month
200 daytime minutes
Unlimited evening (after 8pm) and unlimited weekends
+$5 (Call display)

Do you think I can get a better plan?

[st7860]

I've only read bits and pieces since I didn't think I have been a long enough customer to get a better plan. Have all of you been calling the cancellation number? I've been a customer for about nine months now and this is my current plan:

$20/month
200 daytime minutes
Unlimited evening (after 8pm) and unlimited weekends
+$5 (Call display)

Do you think I can get a better plan?

Yes of course. If you have been a customer for a minimum of 6 months.

This is what anyone can get, if you have been with Rogers 6 months
- 3 year renewal
$25/mo, 250 daytime, unlimited evenings at 6pm, unlimited weekends, FREE call display

- and if you're REALLY good(multi year customer, big spender) you can also get free voicemail and 100 minutes of long distance in the bundle)

[indication]

I've only read bits and pieces since I didn't think I have been a long enough customer to get a better plan. Have all of you been calling the cancellation number? I've been a customer for about nine months now and this is my current plan:

$20/month
200 daytime minutes
Unlimited evening (after 8pm) and unlimited weekends
+$5 (Call display)

Do you think I can get a better plan?
My suggestion is that you wait 3 more months then call in to get a two year contract. And who knows, you might be able to get a better deal 3 months from now.

Unless of course you are eager to extend your contract for another three long and never ending years...

[hhkx]

Hi,

I don't have any contract with rogers, and i just bought a cellphone from china that's not avaliable in here. Can anyone tell me what's the best deal i can get? Should i still get one of those free cellphone plans with 2-3 years of contract? or can i have a shorter contract term?

Thanks

[hprockets]

get a better plan + a good phone for a good price by signing a contract

then SELL THE PHONE!!!!





Hi,

I don't have any contract with rogers, and i just bought a cellphone from china that's not avaliable in here. Can anyone tell me what's the best deal i can get? Should i still get one of those free cellphone plans with 2-3 years of contract? or can i have a shorter contract term?

Thanks

[Esca]

I guess I'll wait till I've been a customer for one year. I don't really mind renewing my contract since the way I see it, if I cancel, it's $200 (which is less then the price of the phone Nokia 3220 which I got for free).

What I would like I added to my current plan (still for $20) is free call display and some long distance minutes.

[JonoG5]

I'm currently on the Couples and Family Plan+ which is $45 when you include both phones.

300 shared weekday mins.
unlimited eve at 6pm, wkds
2500 Between Us Calling


What is the best deal I can get? I've been with Rogers for at least 5 years, and have 2 years left on my current contract. I'd be willing to ditch the Family plan if I could save money. I'm also in university, and so is my brother who uses the other phone on the plan, would should mean we qualify for "Campus calling"? If I understand correctly that means we would be able to call each other for free without even being on the family plan?

PS: I'm also looking to upgrade one of the phones, just a cheaper model.

[Shoryuken]

PS: I'm also looking to upgrade one of the phones, just a cheaper model.
Brand new phone from Sony Ericsson: http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=5HF7DBUG8KTT9L16AEL V9TP9MBBEDSL3&PRODUCTID=J300A&summary=1

[JonoG5]

Nice phone...for some reason when I select that phone to buy it, the website tells me to log in, even though I am already logged in. Then when I log in, I am taken to Customer Care where I select "Upgrade Phone" and I'm only given a limited selection that doesn't include the SE j300a. What's up with that?

[HowEver]

http://www.shoprogers.com/images/sony_ericsson_j300a_130x251.gif

Which colour were you interested in?

Nice phone...for some reason when I select that phone to buy it, the website tells me to log in, even though I am already logged in. Then when I log in, I am taken to Customer Care where I select "Upgrade Phone" and I'm only given a limited selection that doesn't include the SE j300a. What's up with that?

[JonoG5]

http://www.shoprogers.com/images/sony_ericsson_j300a_130x251.gif

Which colour were you interested in?


The hot pink model! Haha just kidding, the charcoal model.

[Juice23]

i think im gonna pick up one of those to sell on rfd lol for like 100 bucks

[Nai]

I'm currently on the Couples and Family Plan+ which is $45 when you include both phones.

300 shared weekday mins.
unlimited eve at 6pm, wkds
2500 Between Us Calling



My parents have a couples & Family for around the same price. The only difference is that they online have:
100 wkday
unlimited wkend (noo eve)
unlimited calling btwn phones

Considering the fact that I'm borrowing one of the phones and rarely call them ( :cheesygri ), should I try to upgrade to the quoted plan or get a better one?

Both phones have been on the contract for about 8 mos.

Also, is it possible to get a hup (635i?)

[cell567]

I was with Rogers on a 3 year bs contract and that contract finished a while ago ( approx 6 months ). 3 months ago I just went on the rentention plan and got a v220 for an extra 29 bux. Plan was 250 mins, 3 yr contract, unlmtd from 6. I want another 2 phones plus some kind of plan to suit this. What do you guys suggest I do.

[JonoG5]

http://www.shoprogers.com/images/sony_ericsson_j300a_130x251.gif

Which colour were you interested in?


Actually, I just realized it comes with both of those faceplates, allowing you to choose which colour you'd like.

Anyway, does anyone know why I can't select that phone when I log in on Roger's site?

[jtcb]

Is the Sony Ericsson S710a (http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=MRV50LALGLM98M5PT0N 84RQ4L8D53UNC&PRODUCTID=S710A&summary=1#) at $199 a good deal? I havn't upgrade my phone for two yrs now and I just renewed my 3 yr contract in July.

As for this phone, can I use real mp3 song as ringtone?

[Ch28]

Is the Sony Ericsson S710a (http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=MRV50LALGLM98M5PT0N 84RQ4L8D53UNC&PRODUCTID=S710A&summary=1#) at $199 a good deal? I havn't upgrade my phone for two yrs now and I just renewed my 3 yr contract in July.

As for this phone, can I use real mp3 song as ringtone?

There are actually a lot of phones out right now that can use MP3s as ringtones. If you don't want to spend so much on a phone another alternative would be the Motorola V551 or the V635. They both use mp3 ringtones and can take pictures but cost less then the S710a.

[jtcb]

There are actually a lot of phones out right now that can use MP3s as ringtones. If you don't want to spend so much on a phone another alternative would be the Motorola V551 or the V635. They both use mp3 ringtones and can take pictures but cost less then the S710a.

Moto V635 (http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=MRV50LALGLM98M5PT0N 84RQ4L8D53UNC&PRODUCTID=V635I&summary=1#) is the same price as 710a now. I would take the 710a for more features. What is the max memory stick available on the market now.

[JonoG5]

My parents have a couples & Family for around the same price. The only difference is that they online have:
100 wkday
unlimited wkend (noo eve)
unlimited calling btwn phones

Considering the fact that I'm borrowing one of the phones and rarely call them ( :cheesygri ), should I try to upgrade to the quoted plan or get a better one?

Both phones have been on the contract for about 8 mos.

Also, is it possible to get a hup (635i?)

You should certainly try. I remember when I called the lady said it was a special deal for Atlantic Canadians or something.

What is a hup?

[jtcb]

What is a hup?

hardware upgrade I think.

[Ch28]

Moto V635 (http://www.shoprogers.com/store/wireless/products/phones/products_details.asp?shopperID=MRV50LALGLM98M5PT0N 84RQ4L8D53UNC&PRODUCTID=V635I&summary=1#) is the same price as 710a now. I would take the 710a for more features. What is the max memory stick available on the market now.

Sweet! You're right...the last time I checked the S710a was $299 whereas the V635i was $199. They dropped the price of the S710a by $100.

I've read on Howardforums.com that the S710a takes better pictures but they have a limited amount of memory. I think the max memory you can have on the S710a was 128mb cause it's a Sony mem stick DUO and the DUO memstick only has a max storage of 128mb :(

The V635i comes with 512mb memory card so that holds a lot more in terms of pictures and mp3s. If you're going to use your phone as an mp3 player then I'd suggest going with the V635i but remember it'll eat up your batteries too.

[Ch28]

hardware upgrade I think.


Correct

[jtcb]

I just tried to order the 710a here (http://www.shoprogers.com/store/wireless/cellular/cellphone_purchase01_f2.asp?flow=GSM&shopperID=5MM42T14DC7W9PNUDLPJNWLE00273BSF&number=S710A&phname=Sony%20Ericsson%20S710a) and got an error page "HTTP/1.1 500 Server Error". I chose "Upgrade your phone" under existing customer. What is the problem here?

[Juice23]

hey i have a old nokia phone thats not activated but still has the simcard inside if i were to go back to rogers and ask them to activate this phone on a 1 year term they coulddo it for me for that 35 dollar charge then i could go put this sim on another phone right?

[Agent_J]

hey i have a old nokia phone thats not activated but still has the simcard inside if i were to go back to rogers and ask them to activate this phone on a 1 year term they coulddo it for me for that 35 dollar charge then i could go put this sim on another phone right?
yes

[HowEver]

It's possible, but... if you are going to agree to a contract of 1 year or any duration, you qualify for a phone at subsidy prices. They'll be happy to activate you if that SIM still works, but if you are going to have to agree to a contract (you may be able to go month to month, depending on your circumstances), then get the subsidy of a new phone.

btw a store may just offer to (1) sell you a new phone, and activate you or (2) just activate your SIM and not tell you that you qualify for a phone at subsidized prices.

Your best bet is to call Rogers yourself, and ask questions on what they'll offer you. Not every store will tell you about all the possibilities.


hey i have a old nokia phone thats not activated but still has the simcard inside if i were to go back to rogers and ask them to activate this phone on a 1 year term they coulddo it for me for that 35 dollar charge then i could go put this sim on another phone right?

[st7860]

if you are willing to sign a contract, even if you have an old phone and simcard around, you might as well sign a contract, get a new phone ,whatever is $0 at the moment, then sell your old one or keep the old one and sell the new one

[zolonka]

I was wondering, how much were people able to get the Samsung P207 for? I got a great 2-year contract, but the CR person told me the phone was $79 flat, with no admin fee...=/

But then afterwards, I read here that some people got it for $30!! Is that true?

[akz]

any news of any promotions? such as getting 1 free wireless essential? or certain % off your bills monthly being a university student?

[seefuthead]

uni student gets campus calling. unlimited rogers to rogers local and 1000 rogers to rogers canadian long distance. just for being a student.

[dealzuser]

Hello,

Just want to say be VERY CAREFUL when you sign up and scrutinize your first bill. I got a really good deal that included 6pm eve/weekend, VM, and free phone for $20. (I got them to match a corp promotion at my wife's company.)

When I got my bill, I noticed that I was charged $5 for VM! :confused:

After many fruitless call backs, they pretty much told me that nothing in the notes say that VM is included. They kept telling me what a good deal I got and they would not have given it (I'm guessing to make me feel satisfied.) Why the HECK would I be calling over and over again to talk price after starting a 2 year contract?!?!

Finally, thought that $5 / month isn't worth the hassle of calling again to talk to these liars. (I kind of feel sorry for them cuz they have to literally lie as part of their job!) Just be careful. Make sure the rep reads back to you over and over again what your offer was.

[akz]

uni student gets campus calling. unlimited rogers to rogers local and 1000 rogers to rogers canadian long distance. just for being a student.


im well aware of this but im saying towards % off .. cause im on retention and can not get campus calling.. sigh..

[expergo]

im well aware of this but im saying towards % off .. cause im on retention and can not get campus calling.. sigh..


yeah..i'm on the retention plan as well and couldn't get campus calling which sucks. has anyone been able to get it on these plans?

[Samson45]

I wanted to get a new phone and I am a long time Rogers customer. First I read all of the posts on this thread to find out what deals their are. I can tell you, there is no $20 / 250 minutes unlimited after 6pm + weekends plan and free call display. It does not exist and was falsely reported earlier.

Here is what I got, similar to what has been reported:
$25 plus SAF ($6.95) plus 911 fee ($0.99)
250 anytime minutes
Unlimited After 6 on weekdays, unlimited weekends.
Free Call Display
$35 fee waived
Free Motorola V551
100 long distance minutes a month*
First 6 months of unlimited calls*
3 year commitment

The * seem to be variable.. at first I could not get it but then the next day the guy was much easier to get all of the options from. (i.e. the previous person only offered the first 3 months free calling). The above plan does NOT exist for $20 as previously mentioned a few pages back. Also you will not be able to get free voice mail.

The real good deal is though I wanted two phones... and no family bundles were very good, so I got the exact same plan as above on a second phone. Free phone, $35 activation waived.. the whole 9 yards! I thought this was awesome and I was only able to get this from the second guy, who seemed to be willing to give away the farm there at Rogers :-)

Very happy customer..

[Superbman]

The * seem to be variable.. at first I could not get it but then the next day the guy was much easier to get all of the options from. (i.e. the previous person only offered the first 3 months free calling). The above plan does NOT exist for $20 as previously mentioned a few pages back. Also you will not be able to get free voice mail.


Wrong... I got it.
Search for my post in this thread for my plan

[Superbman]

Hello,

Just want to say be VERY CAREFUL when you sign up and scrutinize your first bill. I got a really good deal that included 6pm eve/weekend, VM, and free phone for $20. (I got them to match a corp promotion at my wife's company.)

When I got my bill, I noticed that I was charged $5 for VM! :confused:

After many fruitless call backs, they pretty much told me that nothing in the notes say that VM is included. They kept telling me what a good deal I got and they would not have given it (I'm guessing to make me feel satisfied.) Why the HECK would I be calling over and over again to talk price after starting a 2 year contract?!?!

Finally, thought that $5 / month isn't worth the hassle of calling again to talk to these liars. (I kind of feel sorry for them cuz they have to literally lie as part of their job!) Just be careful. Make sure the rep reads back to you over and over again what your offer was.

This same thing happened to me and I threatened to cancel and ask to speak to the manager... took about 30 mins of arguing but I finally got what I had been quoted.

[New User]

Mine is as follows:

$18/month
200 minutes anytime
unlimited evening and weekends
call display
basic voice message

[elite]

Does anyone know the Code for the following government plan?

$18/mth 200mins weeknight
+$5 unlimited from 6pm, call display, call waiting and call forwarding

$23/mth

Please send me the code!

Thanks,

Elite!

[Pavel]

Does anyone know the Code for the following government plan?

$18/mth 200mins weeknight
+$5 unlimited from 6pm, call display, call waiting and call forwarding

$23/mth

Please send me the code!

Thanks,

Elite!

Unless u work for that Govt department, you won't get this deal...with or without the code.

[akz]

sigh .. I guess there isny such.. but I want to get the most bang for my buck heh ... I was sad that I lost my campus calling... but I guess this makes up for it..

$20/month
250 Daytime Minutes
100 Canadian Long Distance Minutes
Unlimited Local Calling Till March 06
Unlimited Evenings/Weekends @ 6pm
Free Call Display + the works (call fwd/waiting/etc)
+SAFF+911

what I want to add to this is the "WHO CALLED" option hehe Im wondering if I can get 15% off for my wireless if I attach it to my house because I have rogers VIP and can get that discount which will pay for the essential hope that will be the final call hehe :P

....... but right now.. im on the rogers black list lol everything gets documented on my account lol ~_~ ahh well one more call whahaha

[HowEver]

You forget that it includes enhanced (corporate) voicemail also.

And, oh yeah, what ^^^ he said, you have to work there.

And also, wrong thread.


Does anyone know the Code for the following government plan?

$18/mth 200mins weeknight
+$5 unlimited from 6pm, call display, call waiting and call forwarding

$23/mth

Please send me the code!

Thanks,

Elite!

[MizTEcK]

lol what's funny is that, i switched to the 250 eve/wkd plan with callid... but the rep INSISTED (u dont wanna know how hard) that nothing extra can be added, PERIOD.. so I was like ehhh whatever i need the extra minutes asap, so i renewed my contract.... then upon logging into my Rogers Online account thing, i see this:

250/Unlimited Eve/Wkds Plan - $20.00
Chat N' Send Bonus
250 Weekday Minutes


--------------------------------------------------------------------------------

Additional Services
Network Features *
Detailed Billing


--------------------------------------------------------------------------------

Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly


--------------------------------------------------------------------------------

Discount(s)
Campus Calling Option Credit
Call Display Credit
Digital Call Display Credit


so im very happy again :lol:

[st7860]

lol what's funny is that, i switched to the 250 eve/wkd plan with callid... but the rep INSISTED (u dont wanna know how hard) that nothing extra can be added, PERIOD.. so I was like ehhh whatever i need the extra minutes asap, so i renewed my contract.... then upon logging into my Rogers Online account thing, i see this:

250/Unlimited Eve/Wkds Plan - $20.00
Chat N' Send Bonus
250 Weekday Minutes


--------------------------------------------------------------------------------

Additional Services
Network Features *
Detailed Billing


--------------------------------------------------------------------------------

Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly


--------------------------------------------------------------------------------

Discount(s)
Campus Calling Option Credit
Call Display Credit
Digital Call Display Credit


so im very happy again :lol:


did you ask for 100 minutes of long distance a month too?

[rastareaper]

lol what's funny is that, i switched to the 250 eve/wkd plan with callid... but the rep INSISTED (u dont wanna know how hard) that nothing extra can be added, PERIOD.. so I was like ehhh whatever i need the extra minutes asap, so i renewed my contract.... then upon logging into my Rogers Online account thing, i see this:

250/Unlimited Eve/Wkds Plan - $20.00
Chat N' Send Bonus
250 Weekday Minutes


--------------------------------------------------------------------------------

Additional Services
Network Features *
Detailed Billing


--------------------------------------------------------------------------------

Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly


--------------------------------------------------------------------------------

Discount(s)
Campus Calling Option Credit
Call Display Credit
Digital Call Display Credit


so im very happy again :lol:

i want that plan sooo bad

[akz]

lol what's funny is that, i switched to the 250 eve/wkd plan with callid... but the rep INSISTED (u dont wanna know how hard) that nothing extra can be added, PERIOD.. so I was like ehhh whatever i need the extra minutes asap, so i renewed my contract.... then upon logging into my Rogers Online account thing, i see this:

250/Unlimited Eve/Wkds Plan - $20.00
Chat N' Send Bonus
250 Weekday Minutes


--------------------------------------------------------------------------------

Additional Services
Network Features *
Detailed Billing


--------------------------------------------------------------------------------

Additional Charges**
911 Emergency Svc Access Fee - $0.50 - Monthly
System Access Fee - $6.95 - Monthly


--------------------------------------------------------------------------------

Discount(s)
Campus Calling Option Credit
Call Display Credit
Digital Call Display Credit


so im very happy again :lol:


unless they took a 40$ plan and gave u credit .. you wont be able to keep the Camps Calling.. they can add it.. (i had it added too) but as soon as your next billing cycle takes effect the Rogers computers will automatically remove the campus calling .. ~_~

[Samson45]

sigh .. I guess there isny such.. but I want to get the most bang for my buck heh ... I was sad that I lost my campus calling... but I guess this makes up for it..

$20/month
250 Daytime Minutes
100 Canadian Long Distance Minutes
Unlimited Local Calling Till March 06
Unlimited Evenings/Weekends @ 6pm
Free Call Display + the works (call fwd/waiting/etc)
+SAFF+911


This plan does not exist as a retention or bundle plan. If people are saying that they have this it can only be from a corporate plan. Its $20 after 8pm or $25 after 6pm.. not $20 6pm.

[HowEver]

Retentions are not based on what's available always. They are also based on tenure and other related matters. So this is possible. Although this does look like a corporate plan.


This plan does not exist as a retention or bundle plan. If people are saying that they have this it can only be from a corporate plan. Its $20 after 8pm or $25 after 6pm.. not $20 6pm.

[herbalist]

Wow this thread is still going on, i remember reading this about this time last year cause i used this to get my deal.

[Superbman]

This plan does not exist as a retention or bundle plan. If people are saying that they have this it can only be from a corporate plan. Its $20 after 8pm or $25 after 6pm.. not $20 6pm.

No... stop exaggerating!
i got it and many other people did as well... just cuz you couldn't doesn't mean it's not real

and no, i don't have a corp plan

[goffeebeans]

This plan does not exist as a retention or bundle plan. If people are saying that they have this it can only be from a corporate plan. Its $20 after 8pm or $25 after 6pm.. not $20 6pm.

Retetion goes by a case by case basis. Even if you ask them for it they won't necessarily give it to you. Could be base on a lot of things, such as tenure or plans that other companies are offering, including retention plans.

Its likely more a case of persistence and finding the right csr. I tried calling in and asked for the exact same plans, but they refused. Its my dad's account he's been with rogers since the stone age of cell phones (atleast 10+ yrs) and we have seven cellphone lines with them and they wouldnt offer it. I believe it has to do more with persistence than actual tenure. Most of the ppl that got these great retention plans have called in many times before they got them. This is including people who have been rogers customers for only 2-3 months.

[akz]

the last 4 posts above me are all right :)

@ goffebeans - yepp you are also correct on that called in many times thing hehe and also correct on being able to get on retention on a new activation after 2-3 months of being on that plan hehe (dont know if it still works now, but it worked when that Telus was offering that 45$ unlimited plan hehe)

@Samson45 .. lol as everyone says.. just cause u cant get it dosnt mean it dosnt exist... the only thing that im 100% for sure that cant be achieved is Retention Plan + Campus Calling ... (tried many times .. lol had it added then rogers computer automatically removes it) Many ppl can get what ive gotten + voice mail as well .. depends on csr and how you work your tongue :P

[Nai]

Retetion goes by a case by case basis. Even if you ask them for it they won't necessarily give it to you. Could be base on a lot of things, such as tenure or plans that other companies are offering, including retention plans.

Its likely more a case of persistence and finding the right csr. I tried calling in and asked for the exact same plans, but they refused. Its my dad's account he's been with rogers since the stone age of cell phones (atleast 10+ yrs) and we have seven cellphone lines with them and they wouldnt offer it. I believe it has to do more with persistence than actual tenure. Most of the ppl that got these great retention plans have called in many times before they got them. This is including people who have been rogers customers for only 2-3 months.

I'm in the same boat, only my parents have 2 lines currently and a few older phones on pay-as-you go that we have stopped using. I was planning on settling everything within the next few days with the start of my calls, but after hearing your story I can only hope that I settle everything by the end of the month...

BTW, what was that retention # again?

[akz]

I'm in the same boat, only my parents have 2 lines currently and a few older phones on pay-as-you go that we have stopped using. I was planning on settling everything within the next few days with the start of my calls, but after hearing your story I can only hope that I settle everything by the end of the month...

BTW, what was that retention # again?

search this thread hehe its like in the CORE of this thread hehe :) usually if someone doesnt give u what they wnat .. just say hrmm ill think aobut it and call back .. but dont call back more than 3 times in a day.. youll get owned.. believe me.. OWNED!

[Nai]

search this thread hehe its like in the CORE of this thread hehe :) usually if someone doesnt give u what they wnat .. just say hrmm ill think aobut it and call back .. but dont call back more than 3 times in a day.. youll get owned.. believe me.. OWNED!

I'll try a search tomorrow morning when my eyes are working properly..

Regarding the pwnage, you seem to type from experience... care to explain?

:cheesygri

[goffeebeans]

Also i'd suggest looking again at what corp plans are available if you qualify for them before going through retentions. You can find some pretty good deals. I get 200 mins per second billing, voice mail, caller id, 6pm evenings, for about $26.50, but then also get perks like credits off phones and a significantly shorter hardware upgrade time, 1yr vs 3yrs.

[akz]

heh Nai ill save u the trouble hehe i saved the number on my cell phone haha


SDU # ONCE AGAIN IS ........... 1888-936-7283

[Samson45]

@Samson45 .. lol as everyone says.. just cause u cant get it dosnt mean it dosnt exist... the only thing that im 100% for sure that cant be achieved is Retention Plan + Campus Calling ... (tried many times .. lol had it added then rogers computer automatically removes it) Many ppl can get what ive gotten + voice mail as well .. depends on csr and how you work your tongue :P

No offense akz or Superbman, but I do not believe the $20 for 250 min and unlimited after 6pm (plus the other bonuses discussed) exists as a retention plan. I was very happy with what I was able to get and I just want to make sure people have the right information before they get on the line with Rogers. Fighting with Rogers to get a plan that does not exist will not be helpful.

I would be very happy if you could prove me wrong (i.e. scanned bill). Just trying to present people with the facts.

[Impossibles]

No offense akz or Superbman, but I do not believe the $20 for 250 min and unlimited after 6pm (plus the other bonuses discussed) exists as a retention plan. I was very happy with what I was able to get and I just want to make sure people have the right information before they get on the line with Rogers. Fighting with Rogers to get a plan that does not exist will not be helpful.

I would be very happy if you could prove me wrong (i.e. scanned bill). Just trying to present people with the facts.

Today I got switched to a $25 for 250 mins and unlimited 6pm evenings and weekends. The extra 50 minutes were added if I would renew for a 3 years contract. For $20 you would get the same deal but 8pm evenings.

[akira112]

No offense akz or Superbman, but I do not believe the $20 for 250 min and unlimited after 6pm (plus the other bonuses discussed) exists as a retention plan. I was very happy with what I was able to get and I just want to make sure people have the right information before they get on the line with Rogers. Fighting with Rogers to get a plan that does not exist will not be helpful.

I would be very happy if you could prove me wrong (i.e. scanned bill). Just trying to present people with the facts.

It is a retention plan, that's exactly what I signed up on 2 months ago.
250 daytime , $25, 3 years.

[Superbman]

No offense akz or Superbman, but I do not believe the $20 for 250 min and unlimited after 6pm (plus the other bonuses discussed) exists as a retention plan. I was very happy with what I was able to get and I just want to make sure people have the right information before they get on the line with Rogers. Fighting with Rogers to get a plan that does not exist will not be helpful.

I would be very happy if you could prove me wrong (i.e. scanned bill). Just trying to present people with the facts.

www.giraffemonkey.com/Ani/rogers.JPG

and add 100 min LD within canada that isn't listed there but i have it, they took away campus calling from me but i figure my plan is fine. That's on a 2 year contract with a free Nokia 3120 + accessories (headset, car charger, case). The LD charge there was me calling the states.

[carabunny]

lol what's funny is that, i switched to the 250 eve/wkd plan with callid... but the rep INSISTED (u dont wanna know how hard) that nothing extra can be added, PERIOD.. so I was like ehhh whatever i need the extra minutes asap, so i renewed my contract.... then upon logging into my Rogers Online account thing, i see this:

250/Unlimited Eve/Wkds Plan - $20.00
Chat N' Send Bonus
250 Weekday Minutes


so im very happy again :lol:

why didn't you ask for the 6 month renewal unlim calling?
"local airtime bonus" i believe is what its called.
i see you got chat n send that's why i asked

what's a digital call display?

[batman321123]

I dont have a cell yet, but can i sign up for any plan, and in a few months call up that retention number posted by akz, and then get these deals u guys been getting? And what is campus calling?

[Pavel]

Every so often, it is mentioned here to call and keep on calling Rogers (retention department) to get the [best] plan you want. Unfortunately, like one previous poster mentioned, he's "black-listed" where they log every time he calls.

I can't help wonder if one is black-listed or not. I for one, have never been persistent or asked much from Rogers, but they have a "complete" record of everytime I call, whether it is about a network issue or a question about my account. I see no reason why I would be black-listed. It makes me think that everyone's calls are logged.

Come this December, my 12 month unlimited free local calling expire. I am on the $20/250 wkday/unltd weekends, including caller id. Som this was plan has been around for at least a year.

[akz]

No offense akz or Superbman, but I do not believe the $20 for 250 min and unlimited after 6pm (plus the other bonuses discussed) exists as a retention plan. I was very happy with what I was able to get and I just want to make sure people have the right information before they get on the line with Rogers. Fighting with Rogers to get a plan that does not exist will not be helpful.

I would be very happy if you could prove me wrong (i.e. scanned bill). Just trying to present people with the facts.


lol Samson45 i dont have to prove anything to you lol clearly everyone already stated there are over 170 pages of people who have gotten early 6pm time @ 20$ .... I have a $5 plan credit which the cr gave me to offset my 6pm .. dont believe me? u dont have to lol

[Pavel]

lol SUperbman i dont have to prove anything to you lol clearly everyone already stated there are over 170 pages of people who have gotten early 6pm time @ 20$ .... I have a $5 plan credit which the cr gave me to offset my 6pm .. dont believe me? u dont have to lol

Refresh my memory please....do you also have Caller-ID and voicemail for $20?

[akz]

Refresh my memory please....do you also have Caller-ID and voicemail for $20?

I have Caller-ID. I was offered the VM but I didnt take it cause I find it annoying ..but I added the WHOCALLED for free for 2 months.. gonna see if that works out. As said before by numerous people.. it all depends on how you talk/work the cr's over and really depends on teh cr :)

[Superbman]

uhhh, akz... i didn't write that... samson54 did, so i hope you weren't referring to me

anyway... I have cid and vm for free, as can be seen by my bill posted above

[akz]

uhhh, akz... i didn't write that... samson54 did, so i hope you weren't referring to me

anyway... I have cid and vm for free, as can be seen by my bill posted above


heh sorry superbman :) was tired after lecture and didnt really wana deal with that guy but yeah sorry bout that :) hehe yeah ... thats what I have on my bill too but I didnt get VM and I have extra $5 plan credit and 100LD cuz I lost my CC ~_~ (i feel your pain man) :)

[MizTEcK]

why didn't you ask for the 6 month renewal unlim calling?
"local airtime bonus" i believe is what its called.
i see you got chat n send that's why i asked

what's a digital call display?
i got 3 months unlimited... whats this chat n send bonus thing? i couldnt figure it out either :P

[Genku]

i got 3 months unlimited... whats this chat n send bonus thing? i couldnt figure it out either :P

chat and send bonus is 3 months unlimited text and messaging.

[coolpc]

hey guys, i would like to know what phones may I get if I resign with rogers for another 3 years on this retention plan?

thanx.

[akito925]

so I'd guess if I am gonna switch to rogers I won't beable to use this one since I will be a new one.


I can't take full credit for this awesome deal - I got the original info from De-sisive in the Request a deal forum..
Anyhow if you're a rogers customer, call Rogers Customer Relations (1-888-936-7283)
The plan is as follows
$25
200min day
unlimited we/wn 6pm
free call display
1 year contract
$25 V300 phone (refurbised) (there is an admin fee for changing phones that 32.50 - they agreed to cut it in half to 17.25)

I called in tonight and they also threw in 3 months of unlimited calling I can use at any time, and 8 months free of a $10 bundle that includes Call Answer, 75 test msgs per month and internet access from the phone...
Great Deal!!

[Mad.Whack]

No atito, that post is almost a year old...

[gerald]

hey guys, i would like to know what phones may I get if I resign with rogers for another 3 years on this retention plan?

thanx.

Check online and do a 'hardware upgrade'. It'll list all the available phones.

[batman321123]

I dont have a cell yet, but can i sign up for any plan, and in a few months call up that retention number posted by akz, and then get these deals u guys been getting? And what is campus calling?

anyone?

[coolpc]

i just called this guy and he is the worse rep i have talked to ever!!! And he is just being such an anal about everything i said!!

[jay_bionic]

hey guys, i would like to know what phones may I get if I resign with rogers for another 3 years on this retention plan?

thanx.
You can get any phone you like.

[coolpc]

You can get any phone you like.

I mean for close to zero dollars, oops should of been more clear on that.

[st7860]

the nokia 3220 is close to free on a 3 year. it supports poly rings, has flashing lights on the case, and video recording, and supports voice memos.

[Pavel]

They still have this phone? It's s solid performer...I dont' like the menu on it. My mom has it and I borrowed it a few times. Battery life is awesome if u dont use the lights.

[Nai]

Hmm... I just called Rogers and because I'm already on bundled I was forced to speak with the 'bundled' rep who could only give me the following deals:

250 anytime
Caller ID
after 6 ($25/month)
after 8 ($20/month)

OR

100 anytime
1000 weeknight
unlimited incoming
NO (CID/VM/etc.)

IMHO, these deals are pretty cold, as being a student means that I can already get the second one w/ free CID and VM as a new FIDO customer using a 'deal' mentioned a while ago (and confirmed by my roommate).

Is this a result of having to go through the 'bundle' retention rather than the 'wireless' retention?

...

[Dano76]

Just wanted to say thanks to all. Don't know how hot I got it, but the following was a helluvalot better than what I had.

250 wkday, unlimited eve/wkends after 6, CID, enhanced VM (1yr free) for $25
plus a V3 or V635i for $99 with 3 yrs, plus they waived any admin, and they waived the activation cost on a new account I was getting for my folks w/no commitment/contract.

And you're right, the no bull approach, nice and easy, tell 'em what I want nicely, worked like a charm... 10 miuntes or so on the phone.

[spookykl]

Just wanted to say thanks to all. Don't know how hot I got it, but the following was a helluvalot better than what I had.

250 wkday, unlimited eve/wkends after 6, CID, enhanced VM (1yr free) for $25
plus a V3 or V635i for $99 with 3 yrs, plus they waived any admin, and they waived the activation cost on a new account I was getting for my folks w/no commitment/contract.

And you're right, the no bull approach, nice and easy, tell 'em what I want nicely, worked like a charm... 10 miuntes or so on the phone.

Whoa! how did you get that deal? What did you say when you talked to the CR rep? Like...word for word plz..Thanks! =D

[Dano76]

Whoa! how did you get that deal? What did you say when you talked to the CR rep? Like...word for word plz..Thanks! =D

I just read the last few pages of most recent posts :arrowu: , and be sure to call that customer relations number they mention. It seems that being nice to the rep(as opposed to threatening to cancel) works best... and I think that some of the other posts mention better deals on plans. I'm not nearly the dealing/bargaining expert that some of the others are. :lol:

[st7860]

to keep it simple,


eligibility:
a) have been a Rogers Customer for more than 6 months.
b) willing to renew your contract for a total of 3 years from the date you call(in other words, not 2+3 years for example)
c) NO CORPORATE EMPLOYMENT REQUIRED

steps
1. call 1-888-936-7283
2. give them your number, name, ID, etc.
3. simply say you want to renew your plan to 3 years and get the $25/mo 250 minute anytime with unlimited evenings at 6pm and unlimited weekends and free voicemail.

if you have been a Rogers customer for a really long time, you will be offered additional things in addition the above, such as Free Voicemail and 100 minutes of long distance free per month. Also, if you're contract has less than a year left, sometimes you can get a new phone for $50 to $100 off the posted retail rates, along with no $35 Admin fee.



note: this is better than Fido because with Rogers you don't have to worry about the "nonsense about the extended network". you will get charged the same rate no matter where you are in the Rogers service area

note: since you're renewing for 3 years, you're supposed to be able to get unlimited picture, text, and local calls for 3 months. ask for it.

note: always ask for a reference number for the transaction, so later if you find out that your plan wasnt changed to what they promised, you have proof.

[Chubbychicken]

I just got the following deal:

V3 Razor Phone $99 ($35 Admind Fee Waived)
Unlimited Evenings/Weekends Starting at 6
Free Voicemail/Caller ID for 2 years
200 Anytime Minutes
2 Year Term
6 Months Unlimited Calling

$25 + $6.95 or whatever that fee is. All I know is $37.00 a month after Tax.

Thanks for the heads up.

Oh, FYI...I took the advice about calling back..the first associate was unwilling to give me Voicemail and only offered 3 months of unlimited calling. On my second call I was able to get the aformentioend deal.

[D-Sisive]

I just got the following deal:

V3 Razor Phone $99 ($35 Admind Fee Waived)
Unlimited Evenings/Weekends Starting at 6
Free Voicemail/Caller ID for 2 years
200 Anytime Minutes
2 Year Term
6 Months Unlimited Calling

$25 + $6.95 or whatever that fee is. All I know is $37.00 a month after Tax.

Thanks for the heads up.

Oh, FYI...I took the advice about calling back..the first associate was unwilling to give me Voicemail and only offered 3 months of unlimited calling. On my second call I was able to get the aformentioend deal.

hey i just called into relations now after reading yours

choice of

$99 V3 in black or silver (or even the pink one if i wait a bit)
$20 month
200minutes anytime
Free CID for 2 years
Unlimited eve/end @ 8Pm
2year contract needs $35 admin fee
3year contract wavies $35 admin fee

i said put this on my note, i cant decide the color yet and will call back to order, he said no problem

im gonna call in again this week and push for the admin fee waived on 2 year + see if i can get voicemail for free...i never told the guy i was always waived on admin fees, but i will on my next call

or if i have to, i'll take off the unlimited eve/end and get the admin fee waived and get free voicemail for 2 years...i dont use phone much in evening/end anyway

[Geologic]

Whatever happend to all the deals going to new customers who sign up on a contract. Seems like a lot of you existing customers are getting pretty good deals from CR.

[Pavel]

Wait for the Xmas deals if you're not on Rogers now.

[wpooh888]

Anyone ask Relations about the price for the Ericsson S710a ?

[rvs007]

Rumor has it that Rogers will offer the Razr for $99 on a 3-year term on HUP, beginning Nov. 1st. So being able to get it through CR would be consistent with that rumor.

[DrkMnX]

I just got the following deal:

V3 Razor Phone $99 ($35 Admind Fee Waived)
Unlimited Evenings/Weekends Starting at 6
Free Voicemail/Caller ID for 2 years
200 Anytime Minutes
2 Year Term
6 Months Unlimited Calling

$25 + $6.95 or whatever that fee is. All I know is $37.00 a month after Tax.

Thanks for the heads up.

Oh, FYI...I took the advice about calling back..the first associate was unwilling to give me Voicemail and only offered 3 months of unlimited calling. On my second call I was able to get the aformentioend deal.
So they're now giving out the Razr for $99 on a 2 year contract? I called last week and I was told it's only $99 on a 3 year contract, no exception. Those lying bastards.

[Chubbychicken]

So they're now giving out the Razr for $99 on a 2 year contract? I called last week and I was told it's only $99 on a 3 year contract, no exception. Those lying bastards.

Correct. Here is how I got it.

1st Call - Establish the Deal

Established the primary deal that included the following:
Free evenings + Weekends after 6pm
3 Months of unlimited calling
Caller ID only (he wasn't budging on the voicemail)
Offered the V3 Razor for $99 + $35 admin charge.
3 Year term and 250 minutes anytime

I tell him Ill call him back but asked that he log the phone price.

2nd call - Upgrade Time!
The second time I politely ask for the lady to pull up my file. I say "Im considering this deal but if you could sweeten the deal by providing me free voicemail/CID for 2 years and 6 months of unlimited calling I'll sign up right away'' to which she responds 'no problem!'. I also suggest I really only want a 2 year term because I upgrade my hardware every 2 years - she say's 'no problem, but I can only offer 200 minutes opposed to 250minutes'

3rd Time I call - Last ditch effort

Finally, I decide to call back and see if I can get the phone for $99 (so no $35 admin charge). The guy seems a bit aprehensive but eventually caves in and says 'Ill do it this time, but next time you'll have to pay it'. I oblige and think to myself (we'll cross that bridge when we get there) :lol:

Anyhow, to recap my deal (although it looks like others got pretty much the same thing):

6 Months Unlimited Calling
Unlimited Evenings/Weekends after 6pm
Free Voicemail/CID (2 years)
200 anytime minutes
2 Year contract
Motorola Razor for $99.00 (no admin fee)
Free deliver (although I think this is standard)

Anyhow, like the others suggest...keep calling till you get the right one...

[D-Sisive]

Correct. Here is how I got it.

1st Call - Establish the Deal

2nd call - Upgrade Time!

3rd Time I call - Last ditch effort

Anyhow, like the others suggest...keep calling till you get the right one...


i did #1 too

for #2 which i will call in tonight or early morning, i just want admin fee waived, and see if they could throw in voicemail for the contract term since i use to have 7pm start for the unlimited but they bumped it to 8pm now

im not complaining though since i am on a 20bux/200min plan
i dont feel like dropping an extra $5/month (thats $120 for 2 year gone) just for voicemail/6pm start...i can do without voicemail and have a 8pm start if i can save 120bux overall

[D-Sisive]

ok i got the run-around on call #2

some girl said on my account note, it says 3 year term for 99bux for the v3 and that she'll be able to waive the admin fee

i said, thats a surprise since the previous guy said 2years...

i said i'll call back again once i decide if i want the 3 year contract

gonna call in tomorrow morning and hopefully, pull in a 2 year + no admin fee

i dont even care about free voicemail anymore

[Nai]

Anyone ask Relations about the price for the Ericsson S710a ?

When I asked, the CR said that it would be 149.99 as a HUP.

[goflamesgo]

Does anyone know if there is a way to return a phone just past 30 days. I got a P207 on Sept 19th for $79 on a 2 year, but with everyone getting a V3 for $99, that would be a much better deal.

[milhaus]

Thanks guys. Had 8 months till HUP, but still got a RAZR for $99.

[Ch28]

I hope they lower the prices of the S710a soon :cheesygri

[lip1978]

Thanks guys!!!
$20
200 Minutes
Unlimited weekends and evenings (After 8PM)
Caller ID

(There was a $25 250 minute one as well)

Black Razr V3 - 2 year term, $99 and no hardware fee.

I've been with Rogers for 2 years already, and also cable and internet, so maybe that made a diff.

/me happy

[D-Sisive]

Thanks guys. Had 8 months till HUP, but still got a RAZR for $99.

2 year or 3 year plan for you

im still gettin the runaround, today was my 3rd call to try to resolve the difference of offer between the 1st and 2nd call

3rd call rep said he'll email the 1st rep that helped me to see if he can confirm if the 1st rep did indeed offer it on a 2 year for 99, because on the notes it says 3 year and the 3rd rep was persistant in saying that a $99 v3 can only be had on a 3 year which is a lie since a few ppl got it on 2 years already.

im super irritated

[Chubbychicken]

2 year or 3 year plan for you

im still gettin the runaround, today was my 3rd call to try to resolve the difference of offer between the 1st and 2nd call

3rd call rep said he'll email the 1st rep that helped me to see if he can confirm if the 1st rep did indeed offer it on a 2 year for 99, because on the notes it says 3 year and the 3rd rep was persistant in saying that a $99 v3 can only be had on a 3 year which is a lie since a few ppl got it on 2 years already.

im super irritated

Try this...worked for me.

Call back. Clearly detail exactly what you want and suggest that if they are willing to provide you exactly that package...you'll sign up for 2-3 more years.

The one thing I have found with rogers, is that the sales people are generally willing to fold if you are fair and hold your ground.

I got the 2 year, but the trade off was that I would only get 200 minutes - not the 250 minutes most others aquired.

[D-Sisive]

Try this...worked for me.

Call back. Clearly detail exactly what you want and suggest that if they are willing to provide you exactly that package...you'll sign up for 2-3 more years.

The one thing I have found with rogers, is that the sales people are generally willing to fold if you are fair and hold your ground.

I got the 2 year, but the trade off was that I would only get 200 minutes - not the 250 minutes most others aquired.


yea thats not the problem

they are offering me

$99 v3
200min
unlimited after 8pm
CID for 3 years
no admin fee
$20/month
3 year plan

the difference is i just want it to be 2 years....but in the end if they insist it has to be 3 years, i'll ask for basic voicemail to be thrown in for 3 years as well...then it'd be the same as your plan but im stuck in it a year longer and i save myself the $5+tax cause i dont need 6pm start

you know im just being nitpickin, it doesnt really matter, even if i go 3 year, i can call in for a HUP in my 2nd year, extend the contract and get a discounted phone again but with the CRTC implementing the # portability in ~2years, i wanted the option of being able to say change providers should something come up and keep my #

[nhuang]

Warning: The following msg is long but contains invaluable info for some ppl.

Firstly, I would like to thank the people that posted before me. Without their tips I would not have realized what kind of good deals I can get. Since I have benefited from this forum, I'm writing the following comments to help to better inform other Rogers customers.

BACKGROUND: I have been with Rogers for over 2.5 years, with a 2-year $20 student plan that offered 150 min wk day, unlmt wn/wnd and call forwarding.

MY NEW PLAN: $20
3 Years
250 minutes wk day
Unlmt wk night after 8 pm & weekend
Call Display
Voicemail
6 month unlmtd local CALLING
Free Motorola V551
No activation fee
Hardware upgrade in 1 year

If you want a similar plan as mine, here's my suggested ACTION PLAN:
Step One:
Determine what you really want: Price, Minutes, Features, Contract Length and/or Phone. For me, price - that is, keeping at $20 - and voicemail mattered most.

Step Two:
CALL #1. First time I called I spoke to a Customer Rep (1-877-764-3772) because I didn't know I was suppose to Customer Relations (1-888-936-7283). I told her I wanted to renew my contract and found a plan from a friend with the following features: 3-year, 250 min wk day, unlmt wn 8 pm and w/nd, call display, 1 yr unlimited call, and free phone. After some negotiating and being very persistent about voicemail, this is what I got:
$20
3 Years
250 minutes wk day
Unlmt wk night after 8 pm & weekend
Call Display
6 months free voicemail
6 months unlmtd INCOMING
No free phone
$35 Activation fee, but will give $20 credit on 1st month
I told her to document the plan (#1), and I'll think about it.

Step Three
CALL #2, 1 week later. This time I called customer relations and told the relations rep that I wanted a better deal. Determined to get voicemail for the entire contract, I used the following arguments - not all at once:
a. Good, loyal customer - always paid my bills on time and never complained.
b. University student with little income.
c. 1. Got an ok deal last time, but want a decent/better deal.
d. Other Rogers customers got free voicemail upon renewal.
e. Bell is offering me free voicemail.
f. Needs to attend lots of meeting; therefore must turn off phone.
g. Willing to trade for fewer minutes in order to get voicemail.
After some more negotiating, he gave me this:
$20
3 Years
200 minutes wk day
Unlmt wk night after 8 pm & weekend
Call Display
Free voicemail
Free phone (Samsung X426 or Nokia 3220)
$35 Activation fee
Again, I told him to document the plan (#2), and I'll think about it.

Step Four
Call #3, 1 week later. In my final call, I told the lady I wanted to cancel my service because after some "unsuccessful" negotiations with Rogers I decided to go with Bell, which had a better deal. (There was a long pause on the phone as she read what I had been previously offered.) Then she asked did Bell really give me a better deal because Rogers gave me 250 minutes...WAIT A MINUTE. Did the rep say 250 minutes? I thought I only got 200 minutes. Thinking that she was referring to Plan #1 (see step two), I asked if I get free voicemail. And she said YES!!! As it turned out, the perks of both plan #1 and #2 had been combined into one. I'm not sure if it's b/c she read it wrong or the last person did a poor job or recording, but I'll take it. After that point everything else was a breeze. I got my desire phone and my activation fee completely waived. My only regret is not asking for free text messaging. I should have used the tactic: "I will sign up right away if you give me this..."

Additional Comments:
1. What Rogers offer to each customer is determined on a case-by-case basis. So you might get a better or worse plan than me. There isn't such thing as "THE" plan.
2. Be logical and friendly during the negotiations.
3. Always ask the rep to reiterate the plan and the reference number and write it down yourself in order to avoid future misunderstanding.
4. Be focus in the 2 to 3 things you want. Don't go with the mentality that you want everything the first time. Use the the things don't matter to you the most to trade for things that you do want.
5. For those that NEED more minutes and/or want more luxury, you could pay $25 to upgrade to unlmt evenings after 6 pm, get Samsung P207 for free, voicemail, etc.. Maybe they'll throw in some text msg as well.

That's all. Good luck!

[bunnyfoo]

How often can I get a HUP on my account? When I called tonight in the rep said that I could a HUP but it would be $30 extra (and he didn't know about the Razr deal either). I'm sure that I haven't upgraded my phone for almost 2 years now ...

[jtcb]

Can someone help me call in? I got basically the same plan as above.. but they can't give VM for free. They said they never offer VM for free.

[Chubbychicken]

Can someone help me call in? I got basically the same plan as above.. but they can't give VM for free. They said they never offer VM for free.

You can get exactly the same deal as others simply by trying again and again if necessary. As others have suggested, be polite, and tell them exactly the deal you are seeking.

A friend of mine called in and told them she wanted the exact same deal that was offered to me...she listed the following things:

1. Voicemail
2. 250 minutes
3. Caller ID
4. Unlimited Calling after 6 + weekends

The Rogers rep obliged and fufilled the order.

Feel free to leverage your friends. Because of confidentiality laws, rogers won't try and look up your friend, so feel free to leverage (bluff) them by suggesting you know someone with the above deal. (I mean, you're not lying by doing so) :D

[jtcb]

How should I response when they say they can't offer free VM? I already called many time when I renew my 3yr contract in July. I keep calling and I think they kept every record of my call and what was discussed during the call. They just refused to give me free VM. VM is what I really want.. I don't mind if they don't give me free 6 month unlimited calling and free long distance.. Should I try again? I called customer relation to renew the contract. Should I try retention instead? Would that makes any difference? Will they able to see my call history if I call retention instead of customer relation? What is the number for retention?

[Asun]

How often can I get a HUP on my account? When I called tonight in the rep said that I could a HUP but it would be $30 extra (and he didn't know about the Razr deal either). I'm sure that I haven't upgraded my phone for almost 2 years now ...

18 months after the last HUP.

[carabunny]

Feel free to leverage your friends. Because of confidentiality laws, rogers won't try and look up your friend, so feel free to leverage (bluff) them by suggesting you know someone with the above deal. (I mean, you're not lying by doing so) :D

a rogers rep asked for mine when i said 'my cousin' got x. they're like 'what's your cousin's number?'

[HowEver]

Hardware upgrade eligibility is based on: time since your last upgrade; how much you pay each month; how your account is tagged; and whether or not you are a corporate customer; all in combination.

To find out how often you can upgrade (get the same pricing on new phones that new customers get, even though you are an existing customer) all you have to do is call...


18 months after the last HUP.

[bunnyfoo]

Hardware upgrade eligibility is based on: time since your last upgrade; how much you pay each month; how your account is tagged; and whether or not you are a corporate customer; all in combination.

To find out how often you can upgrade (get the same pricing on new phones that new customers get, even though you are an existing customer) all you have to do is call...

Thanks for the info :) I just assumed that I could upgrade since my BF did an upgrade recently and he did one about 1 year ago. Our plans are the same -- the $20/month 200 minute deal.

What kind of tag do accounts have on them?

[st7860]

You can get exactly the same deal as others simply by trying again and again if necessary. As others have suggested, be polite, and tell them exactly the deal you are seeking.

A friend of mine called in and told them she wanted the exact same deal that was offered to me...she listed the following things:

1. Voicemail
2. 250 minutes
3. Caller ID
4. Unlimited Calling after 6 + weekends

The Rogers rep obliged and fufilled the order.

Feel free to leverage your friends. Because of confidentiality laws, rogers won't try and look up your friend, so feel free to leverage (bluff) them by suggesting you know someone with the above deal. (I mean, you're not lying by doing so) :D

How long have you been a Rogers customer? more than 2 years?

[2fast]

How should I response when they say they can't offer free VM? I already called many time when I renew my 3yr contract in July. I keep calling and I think they kept every record of my call and what was discussed during the call. They just refused to give me free VM. VM is what I really want.. I don't mind if they don't give me free 6 month unlimited calling and free long distance.. Should I try again? I called customer relation to renew the contract. Should I try retention instead? Would that makes any difference? Will they able to see my call history if I call retention instead of customer relation? What is the number for retention?

you've been trying to get free vm for so long...sorry to tell ya this, but you've shot yourself in the foot. yes, they most definitely keep track of everything you discuss during every call, and if you call back and just pester them to give you free vm without a reason, of course they will say no. maybe one day you will get a cs rep who is just having such a rough day s/he gets annoyed with you, crumbles and gives it to you. i wouldn't bank on it though.

your only leverage was when you re-signed a contract. i assume at that time you threatened to cancel, etc. but at that point, you weren't a roger's customer so they had a reason to give you some things. i'm sure if you tried to cancel now, they would know why (to get free vm) and say okay fine, we'll cancel it for you, at which point you say no no, just kidding!! and then again, you have no leverage. your ship has sailed unfortunately, but why not stick with the plan you have for a couple of months, or at least until a competitor comes out with something remotely good. that's really the only time you can get yourself an upgrade to an already decent retention plan.

cheers.

[c001m4n]

How should I response when they say they can't offer free VM? I already called many time when I renew my 3yr contract in July. I keep calling and I think they kept every record of my call and what was discussed during the call. They just refused to give me free VM. VM is what I really want.. I don't mind if they don't give me free 6 month unlimited calling and free long distance.. Should I try again? I called customer relation to renew the contract. Should I try retention instead? Would that makes any difference? Will they able to see my call history if I call retention instead of customer relation? What is the number for retention?
I believe they do track who you called. They also look at wether or not it's a direct call or a transfered call. You should call regular CSR and get them to transfer you, make up some story if they ask for a reason.

[by-cy]

Hi,

I was just wondering if anyone has had success with trying to get the SE s710a for $99 on a 2 year term.

I've been using Roger's pay-go account cause of a tight budget with the rising tuition cost... but recently got a pretty good job paying better so I was wondering what's my chances of getting the deal I want listed below for the SE s710a, thanks.

Sony Ericsson s710a for $99 ($35 Admin Fee waived)
2-year term
$20 monthly
200 anytime minutes
3 months unlimited calling
Called ID for 2 years
Unlimited Evenings/Weekend Starting at 8pm

Any comments would be great, thanks everyone in advance.

[Amer]

i called roger and asked them some of above plans that my friends got from them, they want telephone number to compair and confirm plan, any body with 416 area code ?"

[rvs007]

By the way guys, HAPPY THREAD ANNIVERSARY!!!!!!!! :D

[ehsu]

Does anyone know how much would Roger charge to unlock the Sony Ericsson s710a?

Or anybody recommend a place to get the phone unlocked?

Thanks,

[mark_in_2k]

Does anyone know how much would Roger charge to unlock the Sony Ericsson s710a?

Or anybody recommend a place to get the phone unlocked?

Thanks,
Rogers charges an insane amount to unlock phones. I asked about my V635i and they told me it was $250!!

Lots of places in the GTA can unlock your phone for $30-$40.

[itsyours]

They offered me Samsung P207 for $79 with 2 years contract (Ebay = $220)
or V3 for $99 with 3 years contract. (Ebay = $310)
Which one should I take?
How is the reception on both phones?
Or should I go for other flip phones?
The 635i for $149 with 3 years for exp.
Thanks

[Matryx]

for you guys that got the v3 razor phone for $99 on 2-3 yr plan, were you guys already with rogers and are just renewing or were you guys on prepaid or sign up as a new customer?

I'm with Fido prepaid right now and I want a new phone and with a 2 yr plan. Would I be able to call them and do what as you guys suggested?

[wpooh888]

Does anyone know how much would Roger charge to unlock the Sony Ericsson s710a?

Or anybody recommend a place to get the phone unlocked?

Thanks,

www.bongowireless.com

Ask for Kevin . . he's well respected in Howard Forums.

[Pavel]

Dont you guys have any Asian Nightmarkets in TO? They always have someone who can unlock your phone if that's important to you. The going rate is anywhere from $20 to $35. But, remember, when somebody unlocks your phone, they usually dont unlock your browser. That's another hack they need to do and that's usually extra.

[itsyours]

They offered me Samsung P207 for $79 with 2 years contract (Ebay = $220)
or V3 for $99 with 3 years contract. (Ebay = $310)
Which one should I take?
How is the reception on both phones?
Or should I go for other flip phones?
The 635i for $149 with 3 years for exp.
Thanks
No help?

[Siefer999]

Dont you guys have any Asian Nightmarkets in TO?

nope, thats a Richmond, BC thing.

[Pavel]

No help?

No EBAY. Go with the Razor, it's a good phone i hear.

[airjordan604]

Called CR and got the V3 RAZR for the 3/yr price of $99 under HUP (kept my old $25/250min/unlimt nights/wkends plan), it had only been 9 months since my last HUP (e316 free) back in feb.... but my wife has been pissed that the phone sucks (which it does), so called CR and was able to do a HUP w/ still 15 months remaning....

[Vickel]

is the v3 99 after 50 dollar rebate?

whats wrong with the rogers site?

[myapple]

nope, thats a Richmond, BC thing.

No, it's not just a BC thing. In the GTA, you can get your phone unlocked at Pacific Mall (steeles/kennedy) or First Markham Place (hwy7/woodbine). There are many mobile dealers that will be more than glad to unlock your GSM phone for a small price.

I think I also saw this little both offer unlocking service inside the eaton centre. They also sold face plates and stuff like that.

[ehsu]

thanks for the unlocking info.

By the way, sorry for my ignorance, what does HUP stand for? hardware upgrade plan? how can i take the advantage of that if i want to upgrade my phone?

[jay_bionic]

is the v3 99 after 50 dollar rebate?

whats wrong with the rogers site?
NO, the price is $99 straight out.

[jay_bionic]

thanks for the unlocking info.

By the way, sorry for my ignorance, what does HUP stand for? hardware upgrade plan? how can i take the advantage of that if i want to upgrade my phone?
I know a guy who will unlock your sony phone for only $5. Send me a PM.

[itsyours]

Does anyone know if there is a way to return a phone just past 30 days. I got a P207 on Sept 19th for $79 on a 2 year, but with everyone getting a V3 for $99, that would be a much better deal.
I'm even thinking about getting P207 on a 2 year contract. No ways I can get $99 V3 for 2 years. It seems only one or two peole got that deal.

[Asun]

The way I see it, there is no difference between 2 or 3 year plan. You're not gonna get any better plan anywhere else for $20 (250 mins, CID, unlimitted evening/weekend after 6pm). Plus you can always do HUP after about 18 months (generally). So after 18 months, call that Customer Retention again and ask for HUP while signing up for another 3 year contract.

[Dano76]

NO, the price is $99 straight out.
Don't they offer the mail in rebate on the Razr? I got one with my v635... so it was $99 after the rebate. If I could have got a Razr for $49 after rebate, I would have done it for sure!

[code187]

I just bought (1 week ago) a Black Razr from The Telephone Booth for $250 plus I get a $50 MIR on a 3 year contract

How would I get a pricematch to get some money back ?
Am I better off refunding this and wait for the pricedrop on nov 1st ?

[Dano76]

I just bought (1 week ago) a Black Razr from The Telephone Booth for $250 plus I get a $50 MIR on a 3 year contract

How would I get a pricematch to get some money back ?
Am I better off refunding this and wait for the pricedrop on nov 1st ?

Definitely refund! Or (not sure about the pricematch, but) if you were an existing customer, I would try the route described in this part of this thread...#2674 (http://redflagdeals.com/forums/showpost.php?p=2309013&postcount=2674). If you weren't an existing customer, but were on a competitive plan from another provider, then they just might offer you something sweet to switch over.

Beware of threatening to cancel though, or calling too many times... have heard some stories about the reps just balcklisting you or cancelling your account on the spot.

[DVST8]

I just got the following deal:

V3 Razor Phone $99 ($35 Admind Fee Waived)
Unlimited Evenings/Weekends Starting at 6
Free Voicemail/Caller ID for 2 years
200 Anytime Minutes
2 Year Term
6 Months Unlimited Calling

$25 + $6.95 or whatever that fee is. All I know is $37.00 a month after Tax.

Thanks for the heads up.


I also got offfered this deal upon a 2 year contract, and Basic Voicemail. Is this the best you can receive? or were some of you offered "Enhanced Voicemail?" thx. Plus the black razr for $99.

[jtcb]

Anyone knows the retention number? I'll try to call them instead of customer relation to get free VM that I always wanted but never get offered.. Do you think they can see my call history to customer relation and what are discussed?

I reviewed my contract in July via customer relation. What is the chance for me to be able to get free VM this time?

[Dano76]

Anyone knows the retention number? I'll try to call them instead of customer relation to get free VM that I always wanted but never get offered.. Do you think they can see my call history to customer relation and what are discussed?

I reviewed my contract in July via customer relation. What is the chance for me to be able to get free VM this time?
Here's the number: 1-888-936-7283.

In my experience, you gotta be pretty persistent and patient to get free VM for the whole term of the contract.

[jtcb]

Thanks for the number. Anyone in Vancouver got free VM when you renew your contract? I read some posts that they will ask for the number of the person that got free VM offered to confirm b4 they might give you. Please pm me if you got offered.. I really want VM :(

[Matryx]

for you guys that got the v3 razor phone for $99 on 2-3 yr plan, were you guys already with rogers and are just renewing or were you guys on prepaid or sign up as a new customer?

I'm with Fido prepaid right now and I want a new phone and with a 2 yr plan. Would I be able to call them and do what as you guys suggested?

[cell567]

I have a question in regards to hardware upgrades. I got the 25 dollar plan as many as u got and I payed for a motorola v220 (29 bucks) which was 3-4 months ago. Does this mean, I used up my HUP by paying for the moto or am I entitled to a free hup still?? Thanx for ne info guys!! :cheesygri

[nhuang]

Thanks for the number. Anyone in Vancouver got free VM when you renew your contract? I read some posts that they will ask for the number of the person that got free VM offered to confirm b4 they might give you. Please pm me if you got offered.. I really want VM :(

If you want to know a step-by-step procedure of how to get VOICEMAIL, Just read my post #2674. Remember to use "excuses" or reasons to argue for your point, and not just say I want VM. Good luck.

[DVST8]

If you want to know a step-by-step procedure of how to get VOICEMAIL, Just read my post #2674. Remember to use "excuses" or reasons to argue for your point, and not just say I want VM. Good luck.


So with your "VOICEMAIL" it's just the Basic Voicemail right? not enhanced?
I asked about this and if I wanted enhanced, i'd have to pay $3.00 more rather than the free basic voicemail option.

[jtcb]

So with your "VOICEMAIL" it's just the Basic Voicemail right? not enhanced?
I asked about this and if I wanted enhanced, i'd have to pay $3.00 more rather than the free basic voicemail option.

It is basic VM. However, some people have posted that they also got EVM too..

[sjp]

I am just curious if anybody has had any luck with Rogers on a 1 year contract in terms of getting any sort of a deal? I've gone through a few pages now but only seen about a 2 year deal. I've been Rogers for close to three years now but my contract is up. I'd like to get a new deal but am not really interested in anything more than a 1 year deal if possible.

[sjp]

Update on my most recent post. I don't want to go off 20.00 per month. I called the retention line and they offered....

Call display, call waiting bundle
200 any time minutes
unlimited weekend/after 8:00pm minutes
20.00/per month

If I took a two year deal, the same deal as above but I could get a new phone at no extra charge. They offered....

Samsung x426
Nokia 3220
Nokia 3120

I told them I would get back to them. I will try and get some unlimited calling and the access fee waved if I go for the phone deal. I was looking at a flip phone but am not very impressed with the Samsung. I dunno, any experience with it? I was looking at either the Motorola V55 or Nokia 6101. Wondering if I have a shot at these?

[code187]

So is the Rogers deal a sure thing ? (Nov 1st, Black Razr for $100 on a 3 year contract)

[jay_bionic]

So is the Rogers deal a sure thing ? (Nov 1st, Black Razr for $100 on a 3 year contract)
Its a sure thing buddy.

[muty]

I just called twice...talked with a nice rep, and then a pretty rude rep call Dan

I have been with rogers for many years but I switched to Monthly-plan because I will be graduating in April and don't know where I will end up. The best they could offer me is the 200 Anytime plan which has nothing...and an extra $9 for VM and ID

Anyone knows if there's any better plan???? The sad part is I don't even get any reception inside most of the univ. campus

[Agent_J]

The sad part is I don't even get any reception inside most of the univ. campus
which uni do u go to?

[ehsu]

called Rogers today, talked to Ingrid (she is very polite and friendly). Got the following:

With 3 Year Renewal
$99 Sony Ericsson S710a, free shipping, admin fee waived

$20 / month
250 min day
unlimit after 8/weekend
caller id
100 min long distance
6 month unlimit local
3 month unlimit text

[st7860]

called Rogers today, talked to Ingrid (she is very polite and friendly). Got the following:

With 3 Year Renewal
$99 Sony Ericsson S710a, free shipping, admin fee waived

$20 / month
250 min day
unlimit after 8/weekend
caller id
100 min long distance
6 month unlimit local
3 month unlimit text

How long have you been a Rogers Customer? Definitely more than a year judging by the free long distance.

[monstar]

The free long distance was a promotional thing..
A lot of people got it with new signups too...

I've got the 100 free long distance
and 1000 free long distance to any rogers phone with campus calling

[by-cy]

Does those long distance minutes count as local minutes?

[ehsu]

How long have you been a Rogers Customer? Definitely more than a year judging by the free long distance.

2 years. i was told it's a promotion.

Yup, i think it does count as local minutes.

[D-Sisive]

called Rogers today, talked to Ingrid (she is very polite and friendly). Got the following:

With 3 Year Renewal
$99 Sony Ericsson S710a, free shipping, admin fee waived

$20 / month
250 min day
unlimit after 8/weekend
caller id
100 min long distance
6 month unlimit local
3 month unlimit text

nice plan, i still didnt get thru to a nice csr yet

i called back in, said i want to resign and get a new phone

was offer

2year $199 for v3 or s710
3year $149 for v3 or s710
(which is stupid since v3 is 99 for some on 2/3year)

$20
250min anytime
unlimited after 8pm
caller id
3 month unlimited local
$35 admin fee

im not flagged cause i had 2 notes on my account from before regarding

v3 @ $99
3 year contract
admin fee wavied
$20
200min anytime
unlimited after 8pm
caller id

and the 2nd note was to get someone to call me back regarding a dispute of me being offered the above on a 2 year plan, not 3 year

im just gonna wait another week or so and call back in again...diff csr give diff deals...the deals given to me on my cell phone plan and the hardware is already different...just gotta get lucky

i think i want the s710a for $99 instead on a 3 year plan

[DVST8]

I LOVE ROGERS!...esp. the representative who helped me out! Tara was her name and offered me the following.

2 Year Contract

200mins
Free wknights/wkends after 6pm
Call display
Voice Mail
6 month unlimit local
3 month unlimit text
Call waiting and other basic features that are a given ie: call waiting, 3-way.

and the Black Razr V3 for $99 and waived the bogus $35 dollar fee the previous rep was asking for that was supposedly Manditory.
So if any of you do get Tara, hopefully she'll offer the same customer service.

[audit13]

I LOVE ROGERS!...esp. the representative who helped me out! Tara was her name and offered me the following.

2 Year Contract

200mins
Free wknights/wkends after 6pm
Call display
Voice Mail
6 month unlimit local
3 month unlimit text
Call waiting and other basic features that are a given ie: call waiting, 3-way.

and the Black Razr V3 for $99 and waived the bogus $35 dollar fee the previous rep was asking for that was supposedly Manditory.
So if any of you do get Tara, hopefully she'll offer the same customer service.

Wow, nice plan. What's the monthly cost ? I've love to get the same deal.

[Cyber0066]

My 2 year contract just expired so I tried calling Rogers, but I don't know how to approach it. I just asked for any plans and all they offered me were the plans on the website.

How do you guys approach the sales rep w/ these offers.

[Joseph88]

My 2 year contract just expired so I tried calling Rogers, but I don't know how to approach it. I just asked for any plans and all they offered me were the plans on the website.

How do you guys approach the sales rep w/ these offers.

Call customer relations directly and tell them that you have a really great offer from Telus and that you're thinking about switching. Just saying that will get them on their heels and offer you deals. Negotiating is all about leverage... they want you to remain a rogers customer whereas you have nothing to lose.

JOe

[nasha]

thx guys, i got
$25 /mth
250 anytime minutes
unlimited e/w @ 6pm
free caller id
100 LD
3 mths unlimtied calling

thanks rfd!

[DVST8]

Wow, nice plan. What's the monthly cost ? I've love to get the same deal.


Whoopsies...I got to carried away by the deal. It's a $20 a month deal.

How it worked was. They had to give me the $25/mth deal in order to have the free after 6plan, and they had to charge me $5.00 more for the voicemail. THEN there will be a monthly credit for the extent of my contract of -$10 every bill. So that totals up to $20.00 =)

[Sting]

I was on the Telus plan from december of last year. The one they offer 700 mins for like $50. It was match by rogers but that deal is about to end because it was only for a year ... Will Rogers give me a hard time if I try to change the plan now to the $25 and also wonder if they will allow me another HUP since I just did one this year ..

[Linear]

Has anyone had luck signing up for a new account? It seems like they only want to keep their existing customers. I'm with Telus right now and every time I've called, the can't offer me anything close to those deals or $99 for a V3 (the closest they could come was $249).. And the prices on their site are still the same. I can't believe the wouldn't want to scoop up a Telus customer when given the opportunity..

[audit13]

Whoopsies...I got to carried away by the deal. It's a $20 a month deal.

How it worked was. They had to give me the $25/mth deal in order to have the free after 6plan, and they had to charge me $5.00 more for the voicemail. THEN there will be a monthly credit for the extent of my contract of -$10 every bill. So that totals up to $20.00 =)

Thanks for the info.

Called Rogers but the csr said I couldn't get the same deal. I'm going to keep trying until I hit a more deal-friendly csr.

[audit13]

Has anyone had luck signing up for a new account? It seems like they only want to keep their existing customers. I'm with Telus right now and every time I've called, the can't offer me anything close to those deals or $99 for a V3 (the closest they could come was $249).. And the prices on their site are still the same. I can't believe the wouldn't want to scoop up a Telus customer when given the opportunity..

I called and couldn't get the deal either.

I'm trying to sign into my wireless account on the Rogers website but I keep getting "the page cannot be displayed" error message.

[Linear]

The CSR I spoke to actually told me that I would be much better off going into a retail store... I'm gonna go at lunch, but I have a feeling I won't get anything close to the deals the existing customer are getting.

If they were to offer me a V3 for $99 with CID, VME, 200 min, Evenings/weekends@6pm, 6 month unlimited, for $25 on a 2 year term, I would take it IN A SECOND.

Guess we'll see in a couple hours.

[audit13]

I was able to finally to sign into my Rogers wireless account and I can get the v3 for $99 after a $50 mir. I called and spoke to a csr who was quoting $249. She said she couldn't match or see the website price of $99 and I would be better off ordering online.

I wish there was some sort of consistency between every csr !

[Cyber0066]

I called in today and got this so far:

$20/month
200 daytime (250 for 3-yr contract)
Unlimited evening/weekend (from 8 pm)
Free caller ID
Free voicemail for 1 yr OR unlimited talk/text for 3 months

I know I can get a better deal than this. But how would I approach it?

I want a 250 mins for 2 year and unlimited evenings/weekend from 6.
Also, anyone had any luck waiving the $6ish system access fee and getting billing by the second?
If so, how did you do it?
They also said i'd be charged $35 for a new phone for "admin fees" bleh.

[audit13]

I called in today and got this so far:

$20/month
200 daytime (250 for 3-yr contract)
Unlimited evening/weekend (from 8 pm)
Free caller ID
Free voicemail for 1 yr OR unlimited talk/text for 3 months

I know I can get a better deal than this. But how would I approach it?

I want a 250 mins for 2 year and unlimited evenings/weekend from 6.
Also, anyone had any luck waiving the $6ish system access fee and getting billing by the second?
If so, how did you do it?
They also said i'd be charged $35 for a new phone for "admin fees" bleh.

It's tough but you could try calling back until you hit a more deal-friendly csr. I had a problem getting the v3 for $99 by extending current plan by 3 years. All they would do is waive the $35 if I signed for 3 years.

[goffeebeans]

I called in today and got this so far:

$20/month
200 daytime (250 for 3-yr contract)
Unlimited evening/weekend (from 8 pm)
Free caller ID
Free voicemail for 1 yr OR unlimited talk/text for 3 months

I know I can get a better deal than this. But how would I approach it?

I want a 250 mins for 2 year and unlimited evenings/weekend from 6.
Also, anyone had any luck waiving the $6ish system access fee and getting billing by the second?
If so, how did you do it?
They also said i'd be charged $35 for a new phone for "admin fees" bleh.

You can get the fee waived, almost never is the $6.95 access fee waived and you wont get billing by the second. Only a few corporate plans and old plans have billing by the second (after the first minute).

[westcoaster]

My contract is almost up and I was in a Rogers location that had the following offer for new activations.

200 minutes daytime
1000 minutes evening and weekends after 6PM
1000 minutes of rogers to rogers
for $30

Given this is available to someone who is about to sign up for the first time, what do you think I might be able to negotiate with retentions?

Thanks

[injanear]

I called in today and got this so far:

$20/month
200 daytime (250 for 3-yr contract)
Unlimited evening/weekend (from 8 pm)
Free caller ID
Free voicemail for 1 yr OR unlimited talk/text for 3 months

I know I can get a better deal than this. But how would I approach it?

I want a 250 mins for 2 year and unlimited evenings/weekend from 6.
Also, anyone had any luck waiving the $6ish system access fee and getting billing by the second?
If so, how did you do it?
They also said i'd be charged $35 for a new phone for "admin fees" bleh.


I guess these plans depends on your account but that plan you have seems pretty good already. Why push them so hard... if everyone does this they wont do it for anyone anymore.

[KSYC]

Called in yesterday and received the following. I was on the 1 year free service when roger's matched the telus plan last x'mas. So I wanted to change my plan to something lower. Signed a 3 year contract dec.2004.

Resigned 3 year contract
$25/month
250min weekday.
unlimted weeknights/weekend after 6pm
call display
V3 RAZR for $99. (I did a HUP just last x'mas, but they were nice and waived the early HUP fee for me.)

[sjwong]

This is what I got for $20.00 by reupping for a 3 year term with the RAZR:

250 minutes
Unlimited weeknights/weekends 8PM - 7AM
CID
3 months unlimited local calling/text/pics

Wouldn't waive the $35.00 Admin Fee.

[tailcone]

I am thinking of switching to Rogers
This is what I have been offered....

250 minutes (by the minute) (10 cents a minute anything over that)
unlimited nites/weekends (as of 8pm)
free incoming text messaging
call display
3 months unlimited local calls
credit $75 off first bill

All this for $21
and of course the Razor for $99

What do u think!

Should I join Rogers?

[Pro]

I am thinking of switching to Rogers
This is what I have been offered....

250 minutes (by the minute) (10 cents a minute anything over that)
unlimited nites/weekends (as of 8pm)
free incoming text messaging
call display
3 months unlimited local calls
credit $75 off first bill

All this for $21
and of course the Razor for $99

What do u think!

Should I join Rogers?

That looks like a pretty sweet deal to me. I like! If I was looking into a cellphone plan that is one I would highly consider.

On a side note: Does Rogers offer billing by the second?

[sjwong]

That looks like a pretty sweet deal to me. I like! If I was looking into a cellphone plan that is one I would highly consider.

On a side note: Does Rogers offer billing by the second?

Rogers does not offer billing by the second. I even asked about that when I reupped.

[AztecSpec]

I've been a Rogers customer for years and have no contract. I have another phone on my account, for my wife, and she's about 11 months into a 3 year contract. Here's the deal I worked out for both of us, and we both upgraded to a new Razr with no extra upgrade fees.

$20
250 anytime
evening and weekends after 8 pm
voicemail
caller id
100 minutes long distance
$15 admin fee instead of $35
1000 extra LD minutes ($5 per month with a $5 credit every month for duration of contract)

It seems like a great deal to me, I'm really happy. Can't wait to get the new Razr. Also, although I hardly ever post, I've lurked on here for years, and want to thank everyone for all of their help working this out. I would have had no clue that you could do this well without this board for help.

[Geologic]

I am thinking of switching to Rogers
This is what I have been offered....

250 minutes (by the minute) (10 cents a minute anything over that)
unlimited nites/weekends (as of 8pm)
free incoming text messaging
call display
3 months unlimited local calls
credit $75 off first bill

All this for $21
and of course the Razor for $99

What do u think!

Should I join Rogers?


All these existing Rogers customers deals.. Where did you get that deal from? I'm looking to start an account with Rogers as well. Although, I would rather have rogers 2 rogers (damn promo ended oct 31 for students) or unlimited incoming.

of course I would rather have the 200 or 250 wkday minutes.

[dgr81]

On a side note: Does Rogers offer billing by the second?
on select corporate plans they do.

[faizalm]

as far i know, rogers dont cost shipping?

Peeps, how do I get them cut the shipping charge of $35?

[faizalm]

:cheesygri 1171.

The key is to be nice when you talk to the person on the phone. Don't be a jerkoff...

Part of that is not referring to the code (1171) - all the CRs will offer it to you automatically.

For all of you asking questions, it's a ton better to CALL Rogers directly and they will answer everything for you (also because there are a ton of repeat questions here that people are too lazy to read earlier posts to get the answers) :mad:


DAMN RIGHT, i was reading the entire pages on this thread.. people r too lazy and kept on asking repeated questions, sometime its annoys but i do understand those lazy asses (dats ok, thats why people call them LAZY ASS)...

[bubble.tea]

as far i know, rogers dont cost shipping?wrong.

[Pavel]

:cheesygri


DAMN RIGHT, i was reading the entire pages on this thread.. people r too lazy and kept on asking repeated questions, sometime its annoys but i do understand those lazy asses (dats ok, thats why people call them LAZY ASS)...

Think before you write. This thread has over 2700 posts. You can't expect everyone to read the entire thread. Not everyone has as much time as you. :lol:

[faizalm]

usually if they could read couple of last pages, which would give most information. dont u agree? :lol:

Think before you write. This thread has over 2700 posts. You can't expect everyone to read the entire thread. Not everyone has as much time as you. :lol:

[Pavel]

usually if they could read couple of last pages, which would give most information. dont u agree? :lol:

Definitely.

[ryyeung]

sorry what is the retention #, i'm on virgin pay as you go, costing me like $50, so iwant to switch this a sweet rogers deal..anyone think they would offer these deals for non-retention customers?

[molexir]

I have the no longer offered rogers plan which is the $50/700min unlmtd early eve/wknd plan.

By taking this plan over you would inherit the plan and not be considered a new customer and then you can change to a cheaper plan/retention plan.

Anyone interested in taking it over?

[rvs007]

sorry what is the retention #, i'm on virgin pay as you go, costing me like $50, so iwant to switch this a sweet rogers deal..anyone think they would offer these deals for non-retention customers?

The retention # is listed in the first post of this thread.

And no, as a new customer, you will not be able to get the retention plan.

[itsyours]

I have the no longer offered rogers plan which is the $50/700min unlmtd early eve/wknd plan.

By taking this plan over you would inherit the plan and not be considered a new customer and then you can change to a cheaper plan/retention plan.

Anyone interested in taking it over?
Is your plan now without a contract? Retention plans only for old customers without a contract or are at the end of it. If Rogers doesn't see the risk of losing a long time customer, they won't offer it.
Even if yours' without a contract, someone taking over doesn't automatically qualify for retention.
If you can switch, you better switch first and then hand over the retention plan to the next.

[voided]

i just called in
currently i have $20 - 150min/unlmtd wknd/wkn starting at 8

they offered
200 daytime / unlmtd wknd wn @ 6pm
rogers to rogers calling free
for $25

caller id but only for 2 months (they were solid on that one)

+ whatever phone upgrade i want to do

opinions, my problem is my caller id is more useful then rogers to rogers

[HowEver]

Strange, Rogers to Rogers isn't supposed to be available on retention plans, or corporate plans, and what you were offered sure looks like one of those.


i just called in
currently i have $20 - 150min/unlmtd wknd/wkn starting at 8

they offered
200 daytime / unlmtd wknd wn @ 6pm
rogers to rogers calling free
for $25

caller id but only for 2 months (they were solid on that one)

+ whatever phone upgrade i want to do

opinions, my problem is my caller id is more useful then rogers to rogers

[voided]

i thought it was strange too, the guy seemed to dig around a bit to find this because first he told me there was nothing like the plan i was asking about.

[goffeebeans]

Is your plan now without a contract? Retention plans only for old customers without a contract or are at the end of it. If Rogers doesn't see the risk of losing a long time customer, they won't offer it.
Even if yours' without a contract, someone taking over doesn't automatically qualify for retention.
If you can switch, you better switch first and then hand over the retention plan to the next.

Anyone can get retention plans. new customers who are 2 months into their 3yr contracts can still get retention plans.

Plus there are no "set" retention plans, everything is based on your particular circumstances and the mood of the representative. most of the plans appear similar because theres probably a max as to what they can offer.

[atong]

hmm that almost looks like the new megatime ultimate plans that's available for everyone...except it's $30/month for the 200min days

i just called in
currently i have $20 - 150min/unlmtd wknd/wkn starting at 8

they offered
200 daytime / unlmtd wknd wn @ 6pm
rogers to rogers calling free
for $25

caller id but only for 2 months (they were solid on that one)

+ whatever phone upgrade i want to do

opinions, my problem is my caller id is more useful then rogers to rogers

[nel602]

Just wanted to thank everyone for all the info in the prev posts.
I called and got pretty much everything I wanted.
I will repeat the same info as before, just be nice and honest about what you want and if you dont get it try again. But the CSR are more willing to help nice polite people.

Anyways this is what I got:
250 daytime / unlmtd wknd wn @ 6pm
free Caller ID
VM have to pay but they gave me $5 credit
V635i for $99.99 (waived admin fee)
for $25

Good luck to the rest of the people who call in.

[Neb]

Called CR today, contract over in 1 month. Already on retention plan. Thoguth I would see what happend.

Here is what i was able to get for 25.00
200min day time minutes
100min LD
1000min evening starting at 6pm
free caller ID
2 months text msg 5$ package
unlimited use for 3 mos
signed 1 year contract


They woud not budge on the voicemail part, and they can't give me textmsg all year. and I can get 250min if i sign 3 yrs.

[riverrun]

Just Called...

I got:

200 Daytime Minutes
100 Long distance minutes
Caller ID , Forwarding , Etc
Voice mail
Free Eveneings and weekends after 6pm
no activation fee
6 months unlimited local calling/text messaging/photo messaging

2 year contract and Razr for $99

$25 + $5 for the voicemail

Just be nice, he kicked in the 6 months at the last second just cause i was nice.

Goodluck

[Matryx]

are all these plans you guys are listing mostly for existing customers and for retention or are you guys calling in as new customers and getting these plans?

I'm with Fido pay-as-you-go right now and looking to sign up a plan. I was wondering if I can get something close to this.

[bubble.tea]

Just Called...
6 months unlimited local calling/text messaging/photo messaging
....

way to go. I could never get more than 3months. ;)

[Neb]

are all these plans you guys are listing mostly for existing customers and for retention or are you guys calling in as new customers and getting these plans?

I'm with Fido pay-as-you-go right now and looking to sign up a plan. I was wondering if I can get something close to this.

I think most ppla re existing customers. Some are 2 or 3 mos into their 1,2,3 yr plans. So ya, sign up a plan first, then call and get onto something better. When i first got onto a retention plan, i had about 6 mos left in my 2 year term. Just don't sign up for a 3 yr plan new, get something short then call and ask for these plans.

[itsyours]

Anyone can get retention plans. new customers who are 2 months into their 3yr contracts can still get retention plans.

Plus there are no "set" retention plans, everything is based on your particular circumstances and the mood of the representative. most of the plans appear similar because theres probably a max as to what they can offer.
Care to prove any new customers who are 2 months into a 3 years contract can get this plan? If so, what's the point of selling different packages that are more expensive? If you are Rogers would you do that? Myself I'm with Rogers for 5 years already but only knew this this year through RFD.

[bubble.tea]

Care to prove any new customers who are 2 months into a 3 years contract can get this plan? If so, what's the point of selling different packages that are more expensive? If you are Rogers would you do that? Myself I'm with Rogers for 5 years already but only knew this this year through RFD.

yer just bitter cuz you're late on the bandwagon.

retentions are supposed to be for people seriously wanting to LEAVE., Rogers.

It has turned into a department for those customers, who KNOW they can get better, just by asking for it. I don't see what's wrong with that.

If you sleep you deserve to get the standard bum plans.

[riverrun]

way to go. I could never get more than 3months. ;)


Its amazing what people do when you compliment them on what a great job they ae doing and thanks so much for helping me with saving me some money. And as a kicker I ask to speak to his supervisor to tell her what a great job he was doing. And magically he added 6 months unlimited at the very end, I didnt even ask for it. So in the end I left a message with his supervisor and all was well.

Play Nice out there for best results. Im in sales so it was pretty easy.

[itsyours]

yer just bitter cuz you're late on the bandwagon.

retentions are supposed to be for people seriously wanting to LEAVE., Rogers.

It has turned into a department for those customers, who KNOW they can get better, just by asking for it. I don't see what's wrong with that.

If you sleep you deserve to get the standard bum plans.
I'm not talking about me. I was fine with my old plan 150 min plus first 400 min incoming free, caller ID, voice mail, after 6PM and weekend unlimited, all...for $35.
I just wondered about the posibility of someone 2 months new can get a deal worth $35 for the price of $20 as mentioned by other posters.
I'm sure if this is possible many new Rogers customers would like to know it as well.
Another case of flaming without reading! What's up with the new members keep trying the old and quiet ones?

[akz]

I'm not talking about me. I was fine with my old plan 150 min plus first 400 min incoming free, caller ID, voice mail, after 6PM and weekend unlimited, all...for $35.
I just wondered about the posibility of someone 2 months new can get a deal worth $35 for the price of $20 as mentioned by other posters.
I'm sure if this is possible many new Rogers customers would like to know it as well.
Another case of flaming without reading! What's up with the new members keep trying the old and quiet ones?

I did it for my friend who just activated on rogers last year in december when Telus was offering the free 1 year plan .. he was on a 20$ / 50 minute plan or osmething like that got him switched over to the current retention plan + 12 months unlimited local calling $20/250 minute plan. It really depends on the rep and situation.. but now with everyone calling in I doubt thta will happen .. but I guess theve gone pretty lienent on the $20/$25 plans.. since all these people have got it now..

[goffeebeans]

proof is in this very thread itself.. just a lot of reading to find it.

[voided]

woooo

called first thing this morning. Made sure to do be very easy going about it. I just told them what I wanted and I got it :)

250 week day minutes
Unlimited nights / weekends @ 6
call id
100 long distance minutes
3yrs with V3

$25 less my 15% for bundling = $21.25

thanks to all those who posted.

* always call customer service do not call the regular number *

[faizalm]

i want to get this plan....

do i need to call the rogers CS and get this offer or would the dealer would offer us?

I am thinking of switching to Rogers
This is what I have been offered....

250 minutes (by the minute) (10 cents a minute anything over that)
unlimited nites/weekends (as of 8pm)
free incoming text messaging
call display
3 months unlimited local calls
credit $75 off first bill

All this for $21
and of course the Razor for $99

What do u think!

Should I join Rogers?

[faizalm]

i am totally new for rogers, haven't got the cell yet,

any fantastic plan with razr v3's? i know pmall (AMCall) has this phone for $38-$48... whats their terms/plans?

[dgr81]

yer just bitter cuz you're late on the bandwagon.

retentions are supposed to be for people seriously wanting to LEAVE., Rogers.

It has turned into a department for those customers, who KNOW they can get better, just by asking for it. I don't see what's wrong with that.

If you sleep you deserve to get the standard bum plans.seeing your posts on here and on HoFo show you're a whiny immature little b***h.

there is something wrong with the fact that retentions has turned into a joke. someone who has been with rogers for 2 months does not deserve equal treatment as someone who has been with rogers for years. people calling retentions should be turned away or their accounts cancelled. that is what they were calling for right?

oh and before you think i'm "bitter cuz i'm late on the bandwagon", i have posted my plan in this thread, and it's better than 99% of the plans in this thread, and i didn't even have to call retentions for it.

[itsyours]

Me too, actually I don't have to work hard for a good deal. The manager already approved a $5 off for me so I can apply it against any features I want. They offerred me a 250 min + 6 PM and weekend unlimited calling + Caller ID or VM + 6 months unlimited + waived $35 fee + $99 V3 phone for 2 X $20 for both phones I have with them but I haven't taken it yet.

[bubble.tea]

seeing your posts....show you're a whiny immature little b***h.
....

so 2785 posts and counting...and you flame me for simply verbalizing what all ~300,000 people who've viewed this thread have been doing all along.....nice.....real mature

expect a strong warning, if not a ban for your outrageous flame.

[lindmar]

It ALL makes sense now.

Glad I didnt order the V3.
They are clearing them out at $99 bucks.
See what the new iTunes ready phone is?
The new V3!

[HowEver]

* always call customer service do not call the regular number *

You mean Customer Relations, not Customer Service.

Now the following is unnecessary. Why should dgr81 decide who gets a deal? The fact remains that those with a long tenure _do_ get better deals, but monthly charges are also a factor; if you spend a lot on different services, this matters too. Every account is assessed differently. That information, also, is available throughout this thread. Bragging about his own deal is equally pointless. dgr81 needs a vacation.

seeing your posts on here and on HoFo show you're a whiny immature little b***h.

there is something wrong with the fact that retentions has turned into a joke. someone who has been with rogers for 2 months does not deserve equal treatment as someone who has been with rogers for years. people calling retentions should be turned away or their accounts cancelled. that is what they were calling for right?

oh and before you think i'm "bitter cuz i'm late on the bandwagon", i have posted my plan in this thread, and it's better than 99% of the plans in this thread, and i didn't even have to call retentions for it.

[Twill]

Just so you know, it is possible to keep adding and adding to already great plans.

I called in last night, told them I had broken my phone so I was going to have to buy a new phone ($250+ for a new phone...my hup is still 15 months away), but was considering switching service providers (to get a free phone, but eat the $200 cancelation fee...still have 2.5 yrs on my contract) to "the one my gf is on to get free in network calls" Because I used 1400 minutes the month before, this seemed like a credible threat :)

I have been with rogers for 2 years I am currently on a retention plan:

$45/month
1500 anytime
unlimited nights and weekends
no monthly service fee (free) for the first year
But I still had to pay SAF/911 and voicemail/caller ID
Got a new phone for free, admin fee waived (which I sold for $200)

So, I decided I didn't want to pay for VM/CID at $9 a month. So I told them that "the other network" was offering free VM and CID and I needed a new phone...she put me on hold and came back after a few minutes and said I could have the upgrade early and get the free VM/CID but I had to pay the $35 admin fee on the phone. Then she offered me the razr at $99...and I asked for the razr but with no admin fee ("because I'm a starving student") and she said she would be willing to waive the admin fee on the Razr or the V551 (for $49)

So now I have:

$45 a month (free for first year)
1500 anytime
unlimited nights and weekends
Free voicemail
Free caller ID
2 HUPs in less than 6 months with no admin fee

Next step, see if I can get the SAF/911 waived :D

It is possible, just keep trying, be nice, be reasonable, know what you want and above all ask for it

Have a great night
Twill

[faizalm]

go ahead take it,
will i be able to get in with only one phone???


Me too, actually I don't have to work hard for a good deal. The manager already approved a $5 off for me so I can apply it against any features I want. They offerred me a 250 min + 6 PM and weekend unlimited calling + Caller ID or VM + 6 months unlimited + waived $35 fee + $99 V3 phone for 2 X $20 for both phones I have with them but I haven't taken it yet.

[Mr Nobody]

Just so you know, it is possible to keep adding and adding to already great plans.

I called in last night, told them I had broken my phone so I was going to have to buy a new phone ($250+ for a new phone...my hup is still 15 months away), but was considering switching service providers (to get a free phone, but eat the $200 cancelation fee...still have 2.5 yrs on my contract) to "the one my gf is on to get free in network calls" Because I used 1400 minutes the month before, this seemed like a credible threat :)

I have been with rogers for 2 years I am currently on a retention plan:

$45/month
1500 anytime
unlimited nights and weekends
no monthly service fee (free) for the first year
But I still had to pay SAF/911 and voicemail/caller ID
Got a new phone for free, admin fee waived (which I sold for $200)

So, I decided I didn't want to pay for VM/CID at $9 a month. So I told them that "the other network" was offering free VM and CID and I needed a new phone...she put me on hold and came back after a few minutes and said I could have the upgrade early and get the free VM/CID but I had to pay the $35 admin fee on the phone. Then she offered me the razr at $99...and I asked for the razr but with no admin fee ("because I'm a starving student") and she said she would be willing to waive the admin fee on the Razr or the V551 (for $49)

So now I have:

$45 a month (free for first year)
1500 anytime
unlimited nights and weekends
Free voicemail
Free caller ID
2 HUPs in less than 6 months with no admin fee

Next step, see if I can get the SAF/911 waived :D

It is possible, just keep trying, be nice, be reasonable, know what you want and above all ask for it

Have a great night
Twill


How did you approach them the 2nd time around regarding the "free for a year"?

My wife and I currently have identical plans:

$25 (free for 1st year, ending in Dec 2005)
100 anytime minutes
1000 weekend/evenings (after 8pm)
unlimited incoming
Contract for 2 years (?) so ending Dec 2006

I would love to call them up and get the free for a year extended for another year, and try for the free call display which I couldn't get the first time around.

[bubble.tea]

TWILL....I'm astounded.

get me the rep id of that person, so I can call them in-and tell on ya ;). Frankly, it's insane!!! well done. Shrewd rfd'ers like you are going to get this high turn around of retentions plans locked down lol.

[deaddawg]

I just called Rogers. I do not currently have a plan but want to get one.

My mother has:

$25
250 minutes
UL E/W 6PM
Caller ID
and $10 unlimited text messaging

I wanted to get the same, but instead I was offered:

$20
100 minutes
1000 E/W 8PM
unlimited incoming calls
100 Canadian Long Distance
Admin Fee Waived

I don't know if I should take it, or push to get a copy of my first plan. Seems pretty good though considering this will be a new activation.

[starR]

HOW??

How are you guys getting Rogers to agree to pay for your plan cost for the 1st year? I tried retentions and got offered nothing so far. I have a pretty decent plan as is, but as TWILL mentioned...you can always get more!

TWILL

That is an incredible plan.

[ryyeung]

u guys are saying u don;t have to pay anything for the first year...why would rogers even allow that@@?!?!?

[ParkIro]

This thread is super long, I hope a new thread will be created if there are new Rogers deals during the coming Xmas season

[Mr Nobody]

HOW??

How are you guys getting Rogers to agree to pay for your plan cost for the 1st year? I tried retentions and got offered nothing so far. I have a pretty decent plan as is, but as TWILL mentioned...you can always get more!

TWILL

That is an incredible plan.


Got it last year when Telus was offering 1 year free for Rogers customers to switch. I am also interested in knowing how Twill did it this year.

[bubble.tea]

This thread is super long, I hope a new thread will be created if there are new Rogers deals during the coming Xmas season
actually I hope not.

I find it outrageously humourous that a subject that is devoted to an entire forum, is encompassed in ONE thread here on rfd. lol..it's a "gaff"! :cheesygri

[Dano76]

actually I hope not.

I find it outrageously humourous that a subject that is devoted to an entire forum, is encompassed in ONE thread here on rfd. lol..it's a "gaff"! :cheesygri
I too dig it. I hope to be around for the 2nd anniversery of this next year!

[st7860]

Got it last year when Telus was offering 1 year free for Rogers customers to switch. I am also interested in knowing how Twill did it this year.

Yes, approximately 1 year ago rogers was offering stuff like $50/year, 1500 minutes daytime, unlimited after 6pm, unlimited weekends, and FREE service fees for a year, which means on a 3 year term you paid only $7/mo for the 911 and system access fees.

[JJ2005]

Any good deals now?
We are with Rogers for 5 months on those family plans... share 100 min daytime. Not extremely great deal. wondering if we could switch to something else under the same contract (3 yrs)? Anyone knows?

[st7860]

Any good deals now?
We are with Rogers for 5 months on those family plans... share 100 min daytime. Not extremely great deal. wondering if we could switch to something else under the same contract (3 yrs)? Anyone knows?

how many phones? and whats the monthly service fee before taxes that you pay now?

[itsyours]

Any good deals now?
We are with Rogers for 5 months on those family plans... share 100 min daytime. Not extremely great deal. wondering if we could switch to something else under the same contract (3 yrs)? Anyone knows?
I want to know as well. Can you try to get it switched to retention plan and let us know too? Thanks.

[nel602]

OT: sorry guys just wondering if some can recommend a good site/forum for phone help (i.e. ringtones, software, etc.)

[led2]

OT: sorry guys just wondering if some can recommend a good site/forum for phone help (i.e. ringtones, software, etc.)
How about Howard Forums (http://www.howardforums.com/) by our own canadian Howard Chui!

[nel602]

How about Howard Forums (http://www.howardforums.com/) by our own canadian Howard Chui!


thanks i will give that a try!

[st7860]

thanks i will give that a try!

also try www.geckobeach.com and www.arcx.com/sites

[D-Sisive]

HAHA 3rd times the charm

last time i called in was oct31, the first time i called in was mid oct

so today i called in, heres how it went:

me: i called in before and was offered a good plan/phone, i said i'd call back in to confirm what phone i wanted then when i called in to confirm, i was given another offer that was worse, so i was hoping today i can settle the issue of my phone plan renewal and a new phone

csr: leme put you on hold, ok sir i can do this

for the phone i can give you a $49.99 V3 Razr (its 99.99 sir but i can give you a manual $50 credit right now)

for the plan sir i can give you
250min
unlimited weekend/nights after 8pm-7am
3 year caller id
1 year free voicemail or 6months unlimited calling/text (i took the voicemail)
$35 admin fee waived
all this for the same price you pay now at $20

me: that sounds great, can you put this down on note because i dont want the offer to dissapear later and be given something worse

csr: no problem sir, heres my name and id and heres the call reference id and i'll repeat the whole phone price and contract plan

very happy now...like i said previously in this thread, you gotta be lucky and find a great rep, not that they are all bad, but some can offer you much better stuff....this csr offered to waive the admin and give me a $50 credit without me asking, thats great service

i wanted the s710a but he said the best he can still do is 149 for it and cant lower it because its not on promotion like the v3 (i know someone here got one for 99.99 but i wont complain on a 49.99 v3...)

[faizalm]

THATS AWSOME....
LEMME CALL THEM NOW

HAHA 3rd times the charm

last time i called in was oct31, the first time i called in was mid oct

so today i called in, heres how it went:

me: i called in before and was offered a good plan/phone, i said i'd call back in to confirm what phone i wanted then when i called in to confirm, i was given another offer that was worse, so i was hoping today i can settle the issue of my phone plan renewal and a new phone

csr: leme put you on hold, ok sir i can do this

for the phone i can give you a $49.99 V3 Razr (its 99.99 sir but i can give you a manual $50 credit right now)

for the plan sir i can give you
250min
unlimited weekend/nights after 8pm-7am
3 year caller id
1 year free voicemail or 6months unlimited calling/text (i took the voicemail)
$35 admin fee waived
all this for the same price you pay now at $20

me: that sounds great, can you put this down on note because i dont want the offer to dissapear later and be given something worse

csr: no problem sir, heres my name and id and heres the call reference id and i'll repeat the whole phone price and contract plan

very happy now...like i said previously in this thread, you gotta be lucky and find a great rep, not that they are all bad, but some can offer you much better stuff....this csr offered to waive the admin and give me a $50 credit without me asking, thats great service

i wanted the s710a but he said the best he can still do is 149 for it and cant lower it because its not on promotion like the v3 (i know someone here got one for 99.99 but i wont complain on a 49.99 v3...)

[Pavel]

How about Howard Forums (http://www.howardforums.com/) by our own canadian Howard Chui!

Good forum as far as info goes, but I heard a lot of egomaniacs are regulars or moderators there.

[bubble.tea]

...I heard a lot of egomaniacs are regulars or moderators there.

Everyone gets to be the boss somewhere. The trick in life, is to appease those until we ourselves find our niche.

Trust me. The way people in this thread have repeated the same question +900times...hehe it would've been locked down immediately, as well as a perma-ban placed on anyone creating another thread about it lol.

That's why I like this thread. It's kinda like a free-for-all., no-holds-barred, I'm too lazy to search/read/spend any effort so I'll just ask the same question myself sorta way lol.

it's refreshing :cheesygri

[Pavel]

Lol. I prefer modesty myself. There is always a danger of being an egomanic when participating in forums online.

[c001m4n]

Relation VS Retention? Which department is better or are they the same? I need to call back to get a plan after my 1 year free.

[bubble.tea]

Lol. I prefer modesty myself. There is always a danger of being an egomanic when participating in forums online.

can't argue with that.

If flaming was translated into fist fights. What the ratio would be.

I would bank on 1000 flames actually manifesting into 1 fist fight. I highly doubt all those flamers out there are actually willing or ballzy enough to say what they say face to face...//get into a fight// over their adamant opinions that they're "imparting" on the "flamee".


why can't we all just "get along"?

[MizTEcK]

yea i dont really like HoFo either. Iono if its the people in their Rogers forum alone or not, but they're all dealers for Rogers, so they dickride like crazy, and are seemingly rude and boneheaded and takes all their frustration from serving real people in their workplace out on the newbs/new comers that posts there... :|

[st7860]

the people on the ROGERS forums there are fanboys are usual BUT they are relatively clean. Its the people on the TELUS forum that are very intolerant of anything negative about telus.

[seefuthead]

what is there not to like about rogers. ill tell the VP of rogers next time i see him. ;) but honestly though im curious as to what rogers customers think of rogers. personally i think in terms of handsets and plans rogers is best. they even match other company promos. got the best hardware upgrade system. gsm network. what is there not to like. only thing i personally dont like is the customer service number where you gotta talk to a machine. other then that let me hear your rogers experiences.

[Twill]

I have personally been very happy with rogers, no major billing mess ups (they only send my half my bill once, that was all) no major reception problems, they give me lots of free stuff, good phones, etc etc

I hate that machine...I just press 0 a lot until I get an agent :D But have you noticed that if you are a man and you talk to the machine you (almost) always get a woman and if you are a woman you (almost) always get a man....coincidence or evil sexist marketing plan... :?:

Anyhoo, I should probably clarify...I didn't get a 2nd year free...I tried though...they almost laughed at me ;)

That $50 credit on the razr is amazing tho...I tried that too, but I when they looked at what plan I had already they said "well you have a pretty good plan right now...and we're not able to give that credit with our system, there is no way to do it"

If they say that they can't do it in their system, call them on it fo fibbing to you. "but my friend got that credit." I acutally had someone say that I had had too many credits applied to my account and that "I can only start that in february when your free year ends" I just called back, had them look at my notes, said I know it's possible, and they said ok.

When you have been with rogers for 2.5 yrs and use about 800-1500 minutes a month they like to keep you around :)

anyhoo, good luck guys. I'll keep you posted if I can squeeze anything else out of them and how I do it ;)

Twill

[Pavel]

Yeah, everytime I speak to a CSR about billing or a problem area, I make it a point to let them know what I think about their automated idiot. They should've kept the other lady. If anyone knows any of the higher-ups in Rogers, please let them know that that voice needs to go. Besides, I think it's safe to say that most people prefer hearing a woman's voice over a male's.

[frogiforus]

ah freak i got a girl ... i hate women theyre the worst ! ... she told me im not elligible balh blah blah suck my left testicle ... how can i not be eligible ??... I had a 2 year contract and its been expired for a while ........ isnt that enough ?... do i have to call them and tell them that im not happy and want to cancel or somehting? ... Stupid hoe she told me well your contract is pretty good as it is and i cant offer you a retention plan grrrrrr....

[bubble.tea]

......... suck my left testicle ..............

:D and you refused?

[ryyeung]

HAHA 3rd times the charm

last time i called in was oct31, the first time i called in was mid oct

so today i called in, heres how it went:

me: i called in before and was offered a good plan/phone, i said i'd call back in to confirm what phone i wanted then when i called in to confirm, i was given another offer that was worse, so i was hoping today i can settle the issue of my phone plan renewal and a new phone

csr: leme put you on hold, ok sir i can do this

for the phone i can give you a $49.99 V3 Razr (its 99.99 sir but i can give you a manual $50 credit right now)

for the plan sir i can give you
250min
unlimited weekend/nights after 8pm-7am
3 year caller id
1 year free voicemail or 6months unlimited calling/text (i took the voicemail)
$35 admin fee waived
all this for the same price you pay now at $20

me: that sounds great, can you put this down on note because i dont want the offer to dissapear later and be given something worse

csr: no problem sir, heres my name and id and heres the call reference id and i'll repeat the whole phone price and contract plan

very happy now...like i said previously in this thread, you gotta be lucky and find a great rep, not that they are all bad, but some can offer you much better stuff....this csr offered to waive the admin and give me a $50 credit without me asking, thats great service

i wanted the s710a but he said the best he can still do is 149 for it and cant lower it because its not on promotion like the v3 (i know someone here got one for 99.99 but i wont complain on a 49.99 v3...)

who is the CSR name and his ID?

[akz]

who is the CSR name and his ID?


stop asking for the CSR name and ID its pointless you can not find him again eithe rway .. just try your own luck guys..

[D-Sisive]

thats true, its not like you can call up csr and go i wanna talk to so-so heres his id...they be like why do u need to talk to him when i can help u, that just ruins ur own chance of gettin a good deal (ie u piss off the csr who picked up the call on you only to be told they want to talk to this so-so person for a good deal)

anyways can someone tell me whats included in the box (for both silver and black)

i read over at hofo that theres a difference if u choose a black one or silver one

something about a plain jane box with no case to hold the silver, but the black one is special and it has a nicer box and case (thats why they called it special edition)

i chose silver, if its missing something that the black gets (other than color of the phone) i'll just call in to tell them i want the black instead then if it does have something extra in the box

[Tsukagi]

i've just tipped over my first yr...waiting for something good from retention, doesn't seem like there's anything yet though.

[frogiforus]

I had my crappy corp plan :
nights weekends 6-8
150 mins
and i think thats it ... for 25 bux a month

and now after some girl with a sexy voice answered the phone i (2nd attempt) got:

nights weekends 6-8
150 mins
free caller id
free voicemail
35$ fee waved
Razr V3 99.99

25 bux + system or service sucks fee /month
3-year contract

however she said I will c my bill @ 35 $ with a 10 dolar credit per month ...
all i wanted was the free caller ID :) ... if i woulda pushed for 200 mins i woulda got it for sure but i was satisfied .... now im gonna wait a bit for my next bill and c if i can turn that voicemail into some sort of text messaging plan or rogers to rogers calling since i dont use that crap.

[fuhreal]

Anyone hear if there will be any Office of the President promotions going out this year?

got my T616 for the $99 last year, hope it comes around again.

[Mr Nobody]

Yes, approximately 1 year ago rogers was offering stuff like $50/year, 1500 minutes daytime, unlimited after 6pm, unlimited weekends, and FREE service fees for a year, which means on a 3 year term you paid only $7/mo for the 911 and system access fees.

I know. Read my post again. :) We are paying 2x$7/mo for our phones already. I'm wondering how Twill was able to get this extended THIS year. :)

[wfeddern]

I just tried the 'hardware upgrade' option on the rogers website, and was surprised to see a message to check back after dec 2nd when I would be elegible. This is only 6 months after signing up (for a 3 year contract).

Does this mean I can upgrade my phone at this point? and will it be at the same pricing I see for a 3 year contract? I would assume it would then extend my contract to 3 years from dec. 2nd. I also expect there will be some sort of hardware upgrade fee to pay.

Any info on the process would be great, as well as ways to get any fees waived, or otherwise sweeten the upgrade.

Thinking about replacing 2 v551's with a pair of RAZR for my wife and I.

[rvs007]

Most likely you will have to pay an early-HUP fee of $10 x # of months remaining until you are eligible for your next HUP which is usually 24 months from your last HUP or start of your commitment.

This will apply for each of the two phones you plan on upgrading early.

I don't think you can get CSR to waive the early-HUP fee if you are early on in your contract. They are more flexible if you only have a couple months left.

[AztecSpec]

Thinking about replacing 2 v551's with a pair of RAZR for my wife and I.


I just got two new RAZRs for my wife and I. I was long out of a contract, but she was about 11 months into a 3 year contract, and had the V551. I just explained that she didn't like her phone, and gave a couple of reasons why, and they let her upgrade with no problems. It might have something to do with both phone being on my account, and my not having a contract like I said. Definitely worth a try though.

[faizalm]

got the black RAZR, it looks so kool...

$38 phone/ $20 plan/3yr deal (WOW)
100 wd
1000 e w
waived $35 (well cr.back after 3 mths)
cw/3way free for whole term
cdis (xtra $5)
vmail (xtra $5)
6 mths unlimited inc/outgoin (kewl)

my question is after 1 yr or something,
say if i had enough with this phone, wanted to swtich to something kewler than this, would i be able to exchange this phone for that kewler fone paying little bit extra or is there anything else i should know about?

[rvs007]

If you decide on switch phones after 1 year, you essentially have three options:

1) buy a new phone from sources other than Rogers (e.g. independent dealers who are selling unlocked or imported phones).

2) buy (or trade for) a new/used phone from buy/sell/trade forum groups.

3) buy a new phone from Rogers (with or without a term renewal) and pay for the early-HUP fee.

[D-Sisive]

got the black RAZR, it looks so kool...

$38 phone/ $20 plan/3yr deal (WOW)
100 wd
1000 e w
waived $35 (well cr.back after 3 mths)
cw/3way free for whole term
cdis (xtra $5)
vmail (xtra $5)
6 mths unlimited inc/outgoin (kewl)



did u get the deal over the phone or at a dealer in a mall

[lovefreefood]

got the black RAZR, it looks so kool...

$38 phone/ $20 plan/3yr deal (WOW)
100 wd
1000 e w
waived $35 (well cr.back after 3 mths)
cw/3way free for whole term
cdis (xtra $5)
vmail (xtra $5)
6 mths unlimited inc/outgoin (kewl)

my question is after 1 yr or something,
say if i had enough with this phone, wanted to swtich to something kewler than this, would i be able to exchange this phone for that kewler fone paying little bit extra or is there anything else i should know about?

That's a great deal for the phone. I just paid $99 for it (after rebate) during my h/w upgrade. They did waive the $35 though (credit back). How did u get it for $38? Too late for me though, but for those who haven't bought one yet. :confused:

[Kwirky]

got the black RAZR, it looks so kool...

$38 phone/ $20 plan/3yr deal (WOW)
100 wd
1000 e w
waived $35 (well cr.back after 3 mths)
cw/3way free for whole term
cdis (xtra $5)
vmail (xtra $5)
6 mths unlimited inc/outgoin (kewl)

my question is after 1 yr or something,
say if i had enough with this phone, wanted to swtich to something kewler than this, would i be able to exchange this phone for that kewler fone paying little bit extra or is there anything else i should know about?

cw/3way is always included on Rogers GSM plans (just so ya know). If you want both CallerID and Voicemail, get the $9 wireless essential that includes both plus 75 txt messages, and they should give you 2 months free also.

As for switching your phone, you can buy one off of eBay and just swap SIMs, no charge, no need to even let Rogers know (best option IMO), OR you can get a HUP - pay a fee (amount depends on how long into the plan you are) and recommit for another 3 years in addition to whatever the cost of the phone is.

[Pavel]

faizalm, is your contract brand new or a retention?

[faizalm]

faizalm, is your contract brand new or a retention?

brand new Pavel....

[mae]

wow, thank god for this thread. I just got off the phone with customer care/retentions and I finally got the deal I wanted (after 4 attempts). Here's what I got:

Rogers Corporate Plan:
- 2 year contract for $25.00/month
- 200 daytime minutes
- unlimited evening and weekends starting at 6pm and ending at 8am
- caller id, enhanced voicemail, call waiting, conference call, etc.
- billed by the second
- long distance for $0.12/min
- wireless essentials discount (20%) & wireless essentials discount
- $5 off monthly bill for first year
- $35 fee waived
- black v3 razr for $99

I don't know about you guys, but I think I got a wicked deal. I even had the option of signing for 3 years and getting an additional 50 daytime minutes and the razr for $49.99. Anyways, I just thought I'd share my luck!

[Kwirky]

wow, thank god for this thread. I just got off the phone with customer care/retentions and I finally got the deal I wanted (after 4 attempts). Here's what I got:

Rogers Corporate Plan:
- 2 year contract for $25.00/month
- 200 daytime minutes
- unlimited evening and weekends starting at 6pm and ending at 8am
- caller id, enhanced voicemail, call waiting, conference call, etc.
- billed by the second
- long distance for $0.12/min
- wireless essentials discount (20%) & wireless essentials discount
- $5 off monthly bill for first year
- $35 fee waived
- black v3 razr for $99

I don't know about you guys, but I think I got a wicked deal. I even had the option of signing for 3 years and getting an additional 50 daytime minutes and the razr for $49.99. Anyways, I just thought I'd share my luck!

Nice, but... you say it's a Rogers corparate plan - does this mean it's only available to customers who work for certain companies?

[mae]

^ ya, that's who it's "supposed" to be for, butttttt.... theres always ways around that :lol:

[thesober]

Is that only for retention or can a new activation get this ?

wow, thank god for this thread. I just got off the phone with customer care/retentions and I finally got the deal I wanted (after 4 attempts). Here's what I got:

Rogers Corporate Plan:
- 2 year contract for $25.00/month
- 200 daytime minutes
- unlimited evening and weekends starting at 6pm and ending at 8am
- caller id, enhanced voicemail, call waiting, conference call, etc.
- billed by the second
- long distance for $0.12/min
- wireless essentials discount (20%) & wireless essentials discount
- $5 off monthly bill for first year
- $35 fee waived
- black v3 razr for $99

I don't know about you guys, but I think I got a wicked deal. I even had the option of signing for 3 years and getting an additional 50 daytime minutes and the razr for $49.99. Anyways, I just thought I'd share my luck!

[mae]

Is that only for retention or can a new activation get this ?

Retention. New activations can get something close, but not the razr for $99 on a 2 year.

[DVST8]

NM.. all is resolved! im happy once more w/ rogers :cheesygri

[royal]

this might be a stupid question, but are there and corporate family plans?

[leegoon84]

couldn't get anything for a new activation.
the 1st CSR who setup my account was nice tho.
but I called relations after I set up my account to get the deal on the contract.
they lady told me I can't get the deal what so ever, so I quckly cancled my account.

2hrs wasted.

I really want corp plan, is there anyway to get the corp plan on new activation??

[BluEL]

wow, thank god for this thread. I just got off the phone with customer care/retentions and I finally got the deal I wanted (after 4 attempts). Here's what I got:

Rogers Corporate Plan:
- 2 year contract for $25.00/month
- 200 daytime minutes
- unlimited evening and weekends starting at 6pm and ending at 8am
- caller id, enhanced voicemail, call waiting, conference call, etc.
- billed by the second
- long distance for $0.12/min
- wireless essentials discount (20%) & wireless essentials discount
- $5 off monthly bill for first year
- $35 fee waived
- black v3 razr for $99

I don't know about you guys, but I think I got a wicked deal. I even had the option of signing for 3 years and getting an additional 50 daytime minutes and the razr for $49.99. Anyways, I just thought I'd share my luck!


Ok. I need to know how you got this corporate plan. And where? So you're actually paying $20/month for the first year? I need answers! :cheesygri

[itsyours]

couldn't get anything for a new activation.
the 1st CSR who setup my account was nice tho.
but I called relations after I set up my account to get the deal on the contract.
they lady told me I can't get the deal what so ever, so I quckly cancled my account.

2hrs wasted.

I really want corp plan, is there anyway to get the corp plan on new activation??
LOL. Lucky you! Don't ever never attempt to try retention when your plan is 1 hr. old. :D
Thanks for sharing so others will know for certain.

[Ch28]

wow, thank god for this thread. I just got off the phone with customer care/retentions and I finally got the deal I wanted (after 4 attempts). Here's what I got:

Rogers Corporate Plan:
- 2 year contract for $25.00/month
- 200 daytime minutes
- unlimited evening and weekends starting at 6pm and ending at 8am
- caller id, enhanced voicemail, call waiting, conference call, etc.
- billed by the second
- long distance for $0.12/min
- wireless essentials discount (20%) & wireless essentials discount
- $5 off monthly bill for first year
- $35 fee waived
- black v3 razr for $99

I don't know about you guys, but I think I got a wicked deal. I even had the option of signing for 3 years and getting an additional 50 daytime minutes and the razr for $49.99. Anyways, I just thought I'd share my luck!


Who was the CSR you spoke to and what was their ID #?

[Pavel]

Who was the CSR you spoke to and what was their ID #?

No point in asking cuz they wont transfer you to the rep. Like someone posted before, you take your changes when you call. If you dont get the plan or person that you like, call back in a few weeks. Be very nice and never rude and politely say what you would like.

I also heard that the $99 Razor promo *may* end in early January as this is a Xmas promo. Don't quote me on this though....just something I heard.

[roop300]

its highly unlikely that person who posted the corporate plan is gonna give anyone on here the reps name and id # . and yea, its not like they can transfer u to the same person.

[sb_tor]

Sorry if this has been asked before, but I couldnt find it whatever I have explored in this thread: Anybody know the retention number for Toronto?

This is what happened when I called up 1-877 ROGERS number:
I'm 7 months into my 2 yr contract, and wanted to change to a couples plan with the V3 as the new phone. The customer rep gave me exact same prices on the website.. like V3 $149 for 2 years, $50 monthly for 2 phones plus $9 for voicemail/CallerId/SMS package +other fees.

Is this normal, should I keep trying everyday in the hope of a rep with some freebies, or go for the retention number?

[st7860]

Sorry if this has been asked before, but I couldnt find it whatever I have explored in this thread: Anybody know the retention number for Toronto?

This is what happened when I called up 1-877 ROGERS number:
I'm 7 months into my 2 yr contract, and wanted to change to a couples plan with the V3 as the new phone. The customer rep gave me exact same prices on the website.. like V3 $149 for 2 years, $50 monthly for 2 phones plus $9 for voicemail/CallerId/SMS package +other fees.

Is this normal, should I keep trying everyday in the hope of a rep with some freebies, or go for the retention number?

Here's ROGERS retentions
1-888-936-7283

Here's TELUS retentions
1-877-279-3100

Here's FIDO retentions
1-888-259-3436

[sb_tor]

Here's ROGERS retentions
1-888-936-7283

Here's TELUS retentions
1-877-279-3100

Here's FIDO retentions
1-888-259-3436


Thanks!

[Hut]

Is the V3 going for $49 now on 3 years or is it just for some special cases?

[st7860]

on rogers.com its $99 on a 3 year but at some dealers they will give an additional discount. but basically, yes, the razor is now a 'cheap' phone forever.

[Hut]

on rogers.com its $99 on a 3 year but at some dealers they will give an additional discount. but basically, yes, the razor is now a 'cheap' phone forever.
Sorry, I was referring whether the retention department is offering it for $49

[mae]

Sorry, but as mentioned, even if I had the CSR's name and ID# (which I don't have) you wouldn't be able to get a hold of them.

As for the $49 Razr under 3 yr agreement on retention, it all depends on who you get. My first 3 CSR's told me that it wasn't possible for $49 and wouldn't budge. But my 4th CSR looked into it and said it was ok after asking his manager.

[Hut]

Sorry, but as mentioned, even if I had the CSR's name and ID# (which I don't have) you wouldn't be able to get a hold of them.

As for the $49 Razr under 3 yr agreement on retention, it all depends on who you get. My first 3 CSR's told me that it wasn't possible for $49 and wouldn't budge. But my 4th CSR looked into it and said it was ok after asking his manager.
I guess I shall just keep calling day by day. The first 2 CSRs didn't even offer to waive the $35 admin fee on a 3 yr.

[AirTimid]

My sister got an awesome deal yesterday. Her contract expired in September, so she was on month to month. I told her to call retentions to renew, because she'd get a better deal than if she went in store. Well, she got a better plan than me :( Rogers offered to match the Telus Super Talk 15 plan, which is hilarious since my sister didn't even know what that was. The CSR just threw it out there and offered it to her. So, here's what she gets:

250 wk day
evenings@6pm and weekends free
caller ID
100 Long distance in Canada
Waived $35 admin fee
$99 Razr Upgrade
6 months free calling/text/downloads
3 yr contract

She added VM for $5 a month.

That's a great deal for the price. I then called to get a HUP and better price since I have the same deal ($25/month). 1st CSR said she'd never heard of supertalk15, but offered the HUP with $35 admin fee. I said no thanks. BTW, I just got a new phone in May, but due to an accident (left it on roof of car), it is now having issues with charging. Anyways, the second CSR offered to credit my account $5 every month to bring my plan to $20 a month and gave me the RAZR upgrade for $99, admin fee waived. She couldn't give me free VM though :( Anyways, i' m happy with what I got. It's not as good as my sisters plan, but it's better than what I had.

[savemore]

To share:

$20/month for 3 year contract

250 wk day (50min more because of 3y contract)
evenings@8pm and weekends free
caller ID
100 Long distance in Canada
$99 Razr Upgrade w/ $35 admin fee
$5 monthly plan credit to bring the price to $15/m

Called twice. Couldn't keep $5 monthly plan credit at the first time, but offered 100 LD in canada. Have to pay $35 admin fee, and no VM. At the second time, I still need to pay $35 admin fee, but am able to keep $5 monthly credit. Didn't push too much, just accepted it.

[AirTimid]

Which RAZR are people mostly getting? Silver or Black?

[HowEver]

Which RAZR are people mostly getting? Silver or Black?

Why not Pink? And don't tell me it's the extra $50.

[ParkIro]

I have question, I somewhat browsed through the thread but didn't find an answer.

I'll be completing my 1st yr of a 3yr contract in Dec 05 and I have a V551.(I'm one of those lucky ones who were able to match Telus' customer takeover plans last yr)

Now going through the upgrade option on rogers.com, I could get the the RAZR for $99 by extending my contract for another 3yrs. Say I do get the RAZR and need to leave Canada before my contract is completed, can I get someone to takeover my current plan w/ my V551 and me taking the RAZR with me and using another SIM?

[itsyours]

I have question, I somewhat browsed through the thread but didn't find an answer.

I'll be completing my 1st yr of a 3yr contract in Dec 05 and I have a V551.(I'm one of those lucky ones who were able to match Telus' customer takeover plans last yr)

Now going through the upgrade option on rogers.com, I could get the the RAZR for $99 by extending my contract for another 3yrs. Say I do get the RAZR and need to leave Canada before my contract is completed, can I get someone to takeover my current plan w/ my V551 and me taking the RAZR with me and using another SIM?
Yes!

[Arrow]

Won't they charge you a "pre eligible hardware fee"?

Our regular Hardware Upgrade Program requires that you have been a wireless customer for a minimum of 24 months or have not upgraded your phone through this program within the last 24 months. If you have not reached the 24 month eligibility period (in either case), you can still enjoy a preferred customer hardware price by paying a Pre-Eligible Hardware Fee in addition to hardware price and administration fee.
The Pre-Eligible Hardware Fee is calculated by multiplying the number of months remaining until your 24-month eligibility period by $10 per month (the first month will be pro-rated if the month has already started).

I have question, I somewhat browsed through the thread but didn't find an answer.

I'll be completing my 1st yr of a 3yr contract in Dec 05 and I have a V551.(I'm one of those lucky ones who were able to match Telus' customer takeover plans last yr)

Now going through the upgrade option on rogers.com, I could get the the RAZR for $99 by extending my contract for another 3yrs. Say I do get the RAZR and need to leave Canada before my contract is completed, can I get someone to takeover my current plan w/ my V551 and me taking the RAZR with me and using another SIM?

[belfour]

My 1 year free (Telus PM plan - paid $10/month :) ) plan is going to expire in Jan.. out of the 3 year contract..

When you guys called to changed the plan what one did u ask for?? A $20 / month ones (from that $45 plan)??



Thanks,

[ParkIro]

Yea, I'm also interested what other members got when downgrading their plan after getting the Telus PM plan last yr

[ParkIro]

Am not exactly sure....the section you mentioned is a little bit ambiguous because it's been about 4yrs I've been w/ Rogers so far and I never upgraded my phone....so I guess I do meet both criterias even though only one of them is needed??


Won't they charge you a "pre eligible hardware fee"?

Our regular Hardware Upgrade Program requires that you have been a wireless customer for a minimum of 24 months or have not upgraded your phone through this program within the last 24 months. If you have not reached the 24 month eligibility period (in either case), you can still enjoy a preferred customer hardware price by paying a Pre-Eligible Hardware Fee in addition to hardware price and administration fee.
The Pre-Eligible Hardware Fee is calculated by multiplying the number of months remaining until your 24-month eligibility period by $10 per month (the first month will be pro-rated if the month has already started).

[Arrow]

Am not exactly sure....the section you mentioned is a little bit ambiguous because it's been about 4yrs I've been w/ Rogers so far and I never upgraded my phone....so I guess I do meet both criterias even though only one of them is needed??

Oh I see your situation now :)
If you haven't upgraded in the last 2 years, then you are eligible without an extra pre-upgrade eligibility fee. Keep that in mind for 2 years from now!

[molexir]

Those who got the Rogers retention deal battling Telus check my sig and get back to me. Thanks

[st7860]

Not everyone has to pay the pre eligible fee. The standard upgrade period is 24 months, but most people get 18 months. And if you're a really good customer, depending on time and monthly spending, you will get hardware ugprade periods of between 1 to 12 months. the guys on the www.howardforums.com board say the 1 month period is $200/mo of billing for 6 months. I doubt even telus will give a $200 customer that.

[ryyeung]

bump

[itsyours]

bump
Not enough bumps for this thread?
Leave it alone until you have something to write.

[leegoon84]

couldn't get anything for a new activation.
the 1st CSR who setup my account was nice tho.
but I called relations after I set up my account to get the deal on the contract.
they lady told me I can't get the deal what so ever, so I quckly cancled my account.

2hrs wasted.

I really want corp plan, is there anyway to get the corp plan on new activation??

they sent me the phone anyways,
called and tried to return the phone.
the first person I talked to asked me what I wanted.
explained: 250min 8pm at 20$ deal.(common in this thread)
she put me on hold.
said she could do it under 3yr and no CID
wanted CID so I told I'll call her back(couldn't leave any notes on the file cuz it was special deal)
called back, diff person, and she told me to just return the phone cuz that plan doesn't exist.
called back again today, I was lucky enough to get hold of the first person that I talked, offerme the same plan so I took it, but this time, I got CID.
SWEETT

here's what I got.
V3 @ 99$
20$
250min
8pm weekdays and weekend free
CID for the duration of the time.
2 free month of Voicemail (I'll take it off after 2monthes)
+SAF +911 + tax
activation fee waived

don't think I have 6mth unlimited calls and text but don't care anyways.
one thing bothers me the most is that rogers doesn't have the minute trackers or air time summary where telus and fido offers.
so you don't know how many minutes you used until you get the statement,
besides that
I'm very satisfied and I love my V3, it works very well with computer softwares.
I'm glad that I ditched my telus plan which I had for last 5yrs,
almost every telus phone is crippled and locked
(not that easy to upload custom ringtones, and wallpapers, no PC link for most of the phones (such as phonebook updates))
Telus also charge for the phone swap.
telus just wasn't for me.

for those out there brand new customer don't be discouraged.
and
thx Rdflager, you rox!!!

[aznk]

Hi my first post, but im not a forum newb. Looking for some insight.

So I called Rogers retention the second time to try to get a better deal:
$20 /mth
200 weekday min
unlim weekend/night @ 8pm
100 Long Dist <--- this one she threw in for me free
Caller ID
BUT she says that the v3 Razr cannot be given out at 99.99 for 2 yr contract, and that it has never been given at that price. :evil:
Also, she claims the $35 activation fee cannot be waived.

Its a good plan, but i would really only pay up to $100 for a phone, and at 2 years is already a long time. Plus im an university student, think I can get something for that??

What shall I do?? Cus i know that lot of you have gotten the razr for 99.99 @ 2yrs..

[Ch28]

Hi my first post, but im not a forum newb. Looking for some insight.

So I called Rogers retention the second time to try to get a better deal:
$20 /mth
200 weekday min
unlim weekend/night @ 8pm
100 Long Dist <--- this one she threw in for me free
Caller ID
BUT she says that the v3 Razr cannot be given out at 99.99 for 2 yr contract, and that it has never been given at that price. :evil:
Also, she claims the $35 activation fee cannot be waived.

Its a good plan, but i would really only pay up to $100 for a phone, and at 2 years is already a long time. Plus im an university student, think I can get something for that??

What shall I do?? Cus i know that lot of you have gotten the razr for 99.99 @ 2yrs..

Tell her that she shouldn't lie to your face like that and that your friends who are also rogers customers have gotten the same deal that you are mentioning.

[itsyours]

Tell her that she shouldn't lie to your face like that and that your friends who are also rogers customers have gotten the same deal that you are mentioning.
Most have to go for a 3 years to get the $99 price and most don't get the voice mail. I was told the same, repeatedly by different reps. and I am with Rogers for more than 6 years and have two cell phones with them beside a 5 years old Rogers (Sprint) landline. The max they can do for me is a $5 credit toward a feature. I was offered the Samsung P207 for $69 with 2 years and V3 for $99 for 3 years. If can't take the 3 years, so go for the Samsung phone. It's a very good phone too.
Most of the posters in this thread were happy with the "normal deal" of 3 years contract and after 8 PM unlimited. Anything more than that is lucky bonus. Try your best to get as much as you can, but if no luck, be happy with the deal, knowing that less than 10% of cell phone users have better or equal plans ( my "guestimation")

[lithium]

It really depends on the CSR you get on the phone to see what deals they can throw in.

[jay_bionic]

Man, I called these guys up 5 times and you won't believe that I got the same lady three times. This dept. is getting very strict, I don't know why. She wouldn't even waive the $35 admin fee and just went on that it was the cost to get the phone shipped, paper work, printing, etc. Worst of all, she refused to waive the pre-hardware upgrade fee. Now is this a new policy from Rogers ever since Nadir Mohammed took over the wireless dept.

[Blunt]

It sounds like Rogers is now being really tight-assed with not waiving the $35, and making you get the Razr $99 at 3 years only. It sounds like they are more strict now,.... maybe it's because there's so many people calling rentention now.. ;)

[aznk]

Im pretty satisfied with the plan they offered me right now, but not the HUP:

$20 /mth
200 weekday min
unlim weekend/night @ 8pm
100 Long Dist <--- this one she threw in for me free
Caller ID


Ill have to call back later to talk to another rep. I just want the razr 99.99 on a 2 year contract. And hopefully the $35 waived. But if the entire dept turned anal about that deal...there might not be a way around the 99.99 @ 3 yrs.

If they are really strict about the 99.99 @ 3yr, then ill demand the $35 being waived. And up it to 250 weekdays mins and billing per sec? Im not big into the temporary stuff like 3 mth VM.

Do you think its possible to get this for 3 year contract?
$20 /mth
250 weekday min
unlim weekend/night @ 8pm
100 Long Dist <--- this one she threw in for me free
Caller ID
Bill per sec
Razr v3 99.99 @ 3 year contract
$35 admin fee waived

P.S. I've always hated the rogers Customer Service. The people there are very inaccurate and uninformed about their company policies. I've gotten mixed answers everytime from these reps. But on the bright side they are more leinent(sp?) on plans like these.

[HowEver]

Billing by the second (after the first minute) is *only* offered on corporate deals.

You won't get it on a retention plan, except in extremely odd circumstances. Like if you have $500/month bills. In which case, Rogers is probably calling you, not the other way around.

That said, call Rogers and ask if there is a corporate deal based on your place of employment (and be able to prove where that is, if necessary). It may exceed these deals, without the threatening to quit drama we know and love.

[AirTimid]

Im pretty satisfied with the plan they offered me right now, but not the HUP:


Ill have to call back later to talk to another rep. I just want the razr 99.99 on a 2 year contract. And hopefully the $35 waived. But if the entire dept turned anal about that deal...there might not be a way around the 99.99 @ 3 yrs.

If they are really strict about the 99.99 @ 3yr, then ill demand the $35 being waived. And up it to 250 weekdays mins and billing per sec? Im not big into the temporary stuff like 3 mth VM.

Do you think its possible to get this for 3 year contract?
$20 /mth
250 weekday min
unlim weekend/night @ 8pm
100 Long Dist <--- this one she threw in for me free
Caller ID
Bill per sec
Razr v3 99.99 @ 3 year contract
$35 admin fee waived

P.S. I've always hated the rogers Customer Service. The people there are very inaccurate and uninformed about their company policies. I've gotten mixed answers everytime from these reps. But on the bright side they are more leinent(sp?) on plans like these.


I have this deal, except my nights start at 6pm. My sister got this plan for $15/month last week!!

[BluEL]

I have this deal, except my nights start at 6pm. My sister got this plan for $15/month last week!!

$15/month?!?! Sign me up!!!

Or is that a typo?

[aznk]

I have this deal, except my nights start at 6pm. My sister got this plan for $15/month last week!!

How??!!!

weeknights @ 6pm is $5/mth. Meaning you must have gotten an extra $5 off that plan then +$5 for the 6pm to equal to $20. I assume your sister got the same deal as you but without the 6pm so its -$5 equals $15.

I really want to know how you were able to get 6pm (extra $5). Cause it seems impossible for them to budge on what they offer. "This is already a really good plan, and thats all I can offer you... blah blah".

Where there any special agreements you had with rogers? corporate plan? bundles etc.? please cus I want to get a good deal before locking in for 2-3 years.

[AirBosh]

I was at the Sony Display at BCE place a couple of weeks and they say the Sony Ericsson W550i is coming out for Rogers in Dec. Anyone know how much we are looking at for the phone?

[mht]

Just so that there are no illlusions, most of these incredible deals are only available with the various corporate plans. For example:

http://www.achorizons.ca/en/issues/advertising_links/Rogers.htm

I had called numerous times and could never get a better deal than what they were offering on-line. I then went in person to a Rogers Store and asked if there were any better deals than what Rogers was advertising -Yes, but only under a corporate plan.

I finally got:

$20/month, 3-year package
Unlimited after 6 PM for the 1st year, Unlimited after 8 PM year 2 & 3
Unlimited Weekends
200 Daytime
1000 Rogers-to-Rogers
The usual Call Waiting, Conference Call, Call Forwarding (I was told that these features are included with every package)
$35 Activation fee waived

Razor for $99 with a free car phone charger

[leegoon84]

correct me if I'm wrong, corp plan varies from one company to another.
your plan mentioned above does not include the CID.
I was eligible to get a corp plan but went for 250min plan I wrote above,cuz the corp plan I was offered with it didn't include CID (it's about 5$ worth)

[leegoon84]

I was at the Sony Display at BCE place a couple of weeks and they say the Sony Ericsson W550i is coming out for Rogers in Dec. Anyone know how much we are looking at for the phone?

according to HoFo, it's coming out in end of Q1 2006

[sreaberac]

I checked the plan it exists but only is offered in sasketchewan. Otherwise it'd be an ultimate plan!

Even cheaper long distance calling in Canada than rogers.

So if you're in winnipeg go for it!

[sreaberac]

I was talking about this. So if your in sasketchewan go for it. It's so sweet! Unfortunetly I'm in Toronto.


Super Talk 15‡

what you get, what you pay

monthly fee
$15

included airtime
up to 200 minutes
+ unlimited local nights and weekend minutes
+ extended clock

included features
voice mail 3
caller ID
call waiting
call forwarding
surf sampler
free local calling on your birthday
PERKS


need more?

additional local minutes rate
18¢/min

U.S. roaming per additional minute rate
95¢/min

long distance

Canada to Canada
10¢/min

Canada to U.S.
25¢/min

other costs

monthly enhanced 911 emergency access charge
63¢

monthy system access fee
$6.95


Nights - Monday to Friday 6:00 PM to 8:00 AM
Weekends - Friday at 6:00 PM to Monday at 8:00 AM
411 Directory Assistance Charges - $1.50 plus airtime
Taxes and long distance charges extra

[aznk]

So my 3rd call went like this. Customer Relations dept (i called the retention #), gave me this offer:
Note: Details differ by 2 or 3 year contract.

$20/mth
200 / 250 weekday (2yr / 3yr)
Unlim weekday/night @ 8pm
Call ID
100 Can. Long Dist.
$35 admin fee waived <---- she offered straight up

HUP Options
Razr v3 149.99 / 99.99 (2yr / 3yr)
Nokia 6101 $0
Moto V551 $0 / 49.99 with bluetooth headset (2yr / 3yr)

She said she was not able to give me bill per sec or $5 off. I didnt further question her cus she was nice and i didnt want to push my luck.

My Next (probably final) attempt to try:
Ask for the 2 year contract as stated above. But demand 99.99 @ 2 yrs. Using my dad's phone as bait (hes off contract, and i want to upgrade a phone for him). If they can give me $50 credit for the v3 (149.99 - 50 = 99.99) then I will sign myself for 2 years as well as my dad's phone for 1-2 yrs (and discuss the details of my dad's contract).

You think that it will work? Im sure the manager can make a decision. Using 2 contracts to argue gives me better leverage. Im milking Rogers for all they're worth!!

[st7860]

don't forget for an extra $5/mo you can get the evenings to start at 6pm.
and for $8/mo, 400 first incoming minutes free

[AirTimid]

How??!!!

weeknights @ 6pm is $5/mth. Meaning you must have gotten an extra $5 off that plan then +$5 for the 6pm to equal to $20. I assume your sister got the same deal as you but without the 6pm so its -$5 equals $15.

I really want to know how you were able to get 6pm (extra $5). Cause it seems impossible for them to budge on what they offer. "This is already a really good plan, and thats all I can offer you... blah blah".

Where there any special agreements you had with rogers? corporate plan? bundles etc.? please cus I want to get a good deal before locking in for 2-3 years.


My previous post in this thread:

My sister got an awesome deal yesterday. Her contract expired in September, so she was on month to month. I told her to call retentions to renew, because she'd get a better deal than if she went in store. Well, she got a better plan than me :( Rogers offered to match the Telus Super Talk 15 plan, which is hilarious since my sister didn't even know what that was. The CSR just threw it out there and offered it to her. So, here's what she gets:

250 wk day
evenings@6pm and weekends free
caller ID
100 Long distance in Canada
Waived $35 admin fee
$99 Razr Upgrade
6 months free calling/text/downloads
3 yr contract

She added VM for $5 a month.

That's a great deal for the price. I then called to get a HUP and better price since I have the same deal ($25/month). 1st CSR said she'd never heard of supertalk15, but offered the HUP with $35 admin fee. I said no thanks. BTW, I just got a new phone in May, but due to an accident (left it on roof of car), it is now having issues with charging. Anyways, the second CSR offered to credit my account $5 every month to bring my plan to $20 a month and gave me the RAZR upgrade for $99, admin fee waived. She couldn't give me free VM though :( Anyways, i' m happy with what I got. It's not as good as my sisters plan, but it's better than what I had.

That's how she got the $15/mth.

[aznk]

My previous post in this thread:
That's how she got the $15/mth.

Yea i saw that from your posts. Thanks for clarifying.

Its because you live in NS, not Ontario. Cus telus here doesnt offer super talk 15. None of the companies here offer anything close for a "normal" plan. We dont get those sick deals here.

[BluEL]

Anybody know when the 6 months unlimited local calling promotion ends? I was told by Customer Retention (CR) that you can only get that through CR, but not a Rogers dealer store. A dealer can offer one free month and will not waive the $35 fee. CR will waive the $35.

[coolpc]

I just got off the phone and here is the plan that i got i wonder if it is worth it, and i am in ontario so no crazy deals,

new activation
3-Year term
Unlimited Incoming
100 anytime
1000 evening and weekend at 8pm
Free unlimited Rogers-Rogers (i am a student)
100 Canadian Long Distance
Free CallerID

$25 +Systems Access Fee+911 Fee+tax = $37.31/month

I got the following freebies:

Free Black Nokia 6101 (they didnt have the white one!! >:( )
No Activation fee
Free Shipping
Free 1st month
Unlimited 6 months local calling

I was so close in getting it to 2 years than it would of been hot, she was like hold on let me see what I can do, then after 2 min she said no.. it cant be done!!

[ParkIro]

How does the free rogers-rogers for student work?
Does it only work when you're on campus or something or it doesn't matter?

[atong]

no just anyone on rogers wherever you are on the rogers network, in your local calling area is free...but I think the campus calling ended on halloween...you can't add it to your plan anymore

[Ch28]

no just anyone on rogers wherever you are on the rogers network, in your local calling area is free...but I think the campus calling ended on halloween...you can't add it to your plan anymore


Um...how can it have ended on halloween when the poster above just got it on his/her plan?

[KochD]

I just signed on with a family plan for my wife and I. After working with Rogers and Bell, we had finally come to an agreement with rogers that was satisfactory (which was not an easy process). Here's what we ended up with:

$60 plan (for the two of us)
14.00 (for the essential value pack (enhanced VM & Call Dispaly); 7$ each after 5$ discount each)
13.90 system access fee (6.95 each)
1.00 911 free (0.50 each)
total cost for the two of us: 88.90, after tax: $102.24
Includes:
400 shared daytime minutes
unlimited weekends and evenings (starting at 6pm)
100 CDN long distance minutes each
2500 between us minutes and 500 between us CDN long distance minutes.
call waiting
Enhanced Voice Mail and CAll Display (*as priced out above)
6 months unlimited calling
activation fee waived
first month free
50$ off Motorola V360 and 150$ off Motorola V635i (cost of the two phones for us is 99.99$)

We're pretty happy and feel we did okay. It was a lot of work getting them to confirm the deal without discrepancies. It took several calls to work out all the kinks and despite some of the CSR's who didn't know their stuff, rogers was very helpful in working with us. The only thing I can recommend is that when you're given the deal you want, thank them for their time and that you'll think about it and then call back and get someone else.

[lithium]

So my 3rd call went like this. Customer Relations dept (i called the retention #), gave me this offer:



Whats the retention #? Can I still ask for the $20 plan if my contract ends in Feb?

[zero_]

Rogers retention # is 1 888 936 7283

Do you guys think it will be worthwhile to wait till christmas or new year for better deals? I am currently on a monthly plan and do not mind signing a 2-3 yr contract to get a new phone + plan. I am wondering what are the chances of another discount during or after Christmas.

[cell567]

Im approx 3-4 months into my retention plan and orginially upgrades to a moto v220 at that time. Do u guys think it is possible for me to get a razr for 99.99 if I resigned the contract to 3 yrs again. I know the best bet is to call, but do u guys think. I want to know my chances going into this. So basically moto v220, and razr sharing the retention plan I have. Thanks and cheers!

[japcutie]

just called.....

called twice and this is what i got

$25

200 day time min
unlimited even/weekends from 6pm
1000min rogers to rogers

it was like pulling teeth, i was nice, but hard to get. ican't complain, it's better than what i had before. for the same price i got an extra 50 day time min and a 1000min rogers to rogers =)

hm...but the rogers to rogers only works on ppl that have the rogers to rogers feature. so say i were to call my sister...who's on rogers, but doens't have the rogers to rogers option..then it woudln't work.

[testinz]

Go to costco roger phone booth, they offer additional rebates toward new or hardware upgrade rogers accounts.

[bisk]

Do you guys think it will be worthwhile to wait till christmas or new year for better deals? I am currently on a monthly plan and do not mind signing a 2-3 yr contract to get a new phone + plan. I am wondering what are the chances of another discount during or after Christmas.

Should I wait...my plan is up in January 2006. I don't really want to sign up for a contract, but I guess if I can get a plan that's under $20 + tax I might do it :|

[mcjackass]

OK, so I signed up for the Retention plan in mid September and got the black razor for $150...it was $250 at the time.

I signed up for:
$25.00
250 weekday mins
unlimited evenings and weekends from 6:00pm
Free voicemail for 3 years

Last night, my buddy (who mimic'd my plan a few days later) called me and told me that Rogers Customer Service called him to ask how his hardware upgrade was...Well after a little bit of bitching, he got them to throw in 6 months of free local calling and 3 months of text messaging for free...he then complained that 6 weeks after he got the phone it droped to $99 on a 3 - year....The lady on the phone then applied a $150.00 credit to his account for the phone...he ended up paying $0 for the phone.

So I called Customer Service and after being told they could do nothing for me I called the Customer Relation center and ended up getting the 6 months calling, the 3 months text messaging and a $115.00 credit for the phone. So the razor cost me 35.00 +tax. Not too bad.

EDIT: Forgot to add that I initially got the 35.00 activation fee waived back in September. They can do it all guys, just have to keep calling till you find some newbie who will.

[aznk]

They can do it all guys, just have to keep calling till you find some newbie who will.

You got awsome deal on the phone with the credit back, grats.

But I dont think we can ***** at them straight up and get $100+ of credit right on a new contract (or renewal). You (and friend) already paid them $250 when you first signed up, so they already earned money from you. So applying credit back to you for the phone is not a "loss" in a sense. Although I must admit that $100+ credit is amazing.

What Im trying to get at is, it might be very difficult to grind the hardware cost down. I have tried 3 reps, all say Razr is 99.99 @ 3yr only.

Im trying to get the razr down to 2yrs @ 99.99 then ill sign my deal (its posted at previous page).

[aznk]

Taken off the Rogers Website "Mega Time Plans"

Subscribe to any plan with a 2 or 3-year service agreement and receive:

6 months unlimited local calling
6 months unlimited text, picture and video messaging

Plus, receive
FREE calls to and from other Rogers phones - up to 1000 local minutes per month - on select Megatime plans
Subscribe to a 3-year term Megatime Early Evening & Weekend plan and get $5 off your plan per month for 1 year.


Make sure you guys ask for this when you get an offer cus they can most likely add it for FREE..

[mcjackass]

You (and friend) already paid them $250 when you first signed up

Just to clarify, the phone was worth 250, we managed to get them down to 150 when we first got the phones so we already got 100 off of it to begin with. These credits are additional to that...my friend ended up paying 0 for his and mine was 35.

[aznk]

Just to clarify, the phone was worth 250, we managed to get them down to 150 when we first got the phones so we already got 100 off of it to begin with. These credits are additional to that...my friend ended up paying 0 for his and mine was 35.

Yeah, thats awsome.

Do you have any tips for when I sign my contract to get some credit? Cus saying "Some guy on the internet said he got $100 credit" doenst actually work, you know what i mean?

They reps were very strict on the phone cost. Wouldnt budge at all. I have a question about my previous post about the free services.
Is it possible to sign up for $25 (starting at 6pm) and get -$5 the first year...then during the first year i cancel the 6pm back to 8pm (-$5), do i still get the credit? effectively making my plan $15 for first year??

[Ragged]

Thanks for all the advice from everyone here's a summary of what I got. In August I signed up for two years and got the Nokia 6620 for 79.99 with the $35 Admin fee waived. Then later my girlfriend told me about the Universtiy Student Add on so I called back in September to add that as well. So I got:

$25/month

225 minutes
CID, Basic VoiceMail
Eve/Weekend @ 6pm
100 Cdn. Long Distance
Unlimited local Rogers to Rogers
1000 Cdn. Rogers to Rogers mins
6 Months of unlimited local calls
3 Months of Text/Pict/Video messaging.

I took quite a few calls but I'm happy with the plan because my girlfriend's with Rogers too. Oh ya one more thing, I renewed my contract in August with about 9 months left from my previous 2 yr contract which was the normal $20 for 200 daytime + eve/wkd@8pm, no CID, VM. So after reading a few posts and some hints I was able to get possibly the best plan on the market that suit my needs. So thank you RFD!

[mcjackass]

Do you have any tips for when I sign my contract to get some credit? Cus saying "Some guy on the internet said he got $100 credit" doenst actually work, you know what i mean?

Honestly, a co-worker of my wife did the initial leg work, she called back 5 times before she got it for 150...but after that all it took was calling and referancing her phone number. She told me that she just kept getting like $25 off the phone, then she would ask the rep to make a note of that on her account...then call back the next day, speak to someone else and have them take another $25 off. I guess being a female and flirting on the phone with the male reps helped her out.

[bubble.tea]

^^WOW..if that's true., I'm blown away.

I'm missing 1000 r2r and unlim r2r local, but basically that's my plan. Of course, I also get an annual $185 credit for HUPs:D.

[aznk]

$25/month

225 minutes
CID, Basic VoiceMail
Eve/Weekend @ 6pm
100 Cdn. Long Distance
Unlimited local Rogers to Rogers
1000 Cdn. Rogers to Rogers mins
6 Months of unlimited local calls
3 Months of Text/Pict/Video messaging.


I called in again and asked the rep to match your plan , as a fellow student.

She said the she can offer me everything except the Unlimited local Rogers to Rogers & 1000 Cdn. Rogers to Rogers mins, claiming that it is a separate deal on its own therefore cannot be stacked to my existing plan.

Dam your deal is sick!.....what did you say to them? and what should I say? She says that each customer is different and what they are eligible for differs.

[sreaberac]

Yikes. That plan sounds good. Grrr this is the plan I got.. what you think? I didn't confirm yet.

2 yr contract
weekend/weeknights 8pm
6 months unlimited local free
100 long distance Canada
225 anytime
20 back for admin fee
free call display
free phone: Samsung X4260

$20/ month

Anyone know if the phone is any good?

[guess18]

Thanks for all the advice from everyone here's a summary of what I got. In August I signed up for two years and got the Nokia 6620 for 79.99 with the $35 Admin fee waived. Then later my girlfriend told me about the Universtiy Student Add on so I called back in September to add that as well. So I got:

$25/month

225 minutes
CID, Basic VoiceMail
Eve/Weekend @ 6pm
100 Cdn. Long Distance
Unlimited local Rogers to Rogers
1000 Cdn. Rogers to Rogers mins
6 Months of unlimited local calls
3 Months of Text/Pict/Video messaging.

I took quite a few calls but I'm happy with the plan because my girlfriend's with Rogers too. Oh ya one more thing, I renewed my contract in August with about 9 months left from my previous 2 yr contract which was the normal $20 for 200 daytime + eve/wkd@8pm, no CID, VM. So after reading a few posts and some hints I was able to get possibly the best plan on the market that suit my needs. So thank you RFD!

When did you get this deal? I was told that the student add on ended Oct 31st. And is the Eve/weekend @ 6pm unlimited as well?

[hprockets]

free phone: Samsung X4260

Anyone know if the phone is any good?


good phone. basic, no external screen, but small and light. solid build quality as well.

[akz]

for all of you inquiring about the 1000 unlimited R2R minutes the student addon .. it can not be added onto the retention plans.. a newbie rep will be able to add it on but it will just get removed automatically by the computer when your new billing cycle takes effect.. trust me :P

[Ragged]

for all of you inquiring about the 1000 unlimited R2R minutes the student addon .. it can not be added onto the retention plans.. a newbie rep will be able to add it on but it will just get removed automatically by the computer when your new billing cycle takes effect.. trust me :P

Yep, that's what they tried to do telling me that the two doesn't stack. But I told them what's done is done, you can't remove it because I extended three contracts for it. (Me, my girlfriend and her brother, all two year deals). So the girl I talk to after finding out the $15 option(Company Calling and LD Option) was charged on our bills. So I told the girl to get her supervisor to call me back because they're backtracking from their offer. But then I decided to call Retention back and got someone else who saw what was going on and added them for me. The next day the supervisor called me back and I told her it's been resolved. I'm good to go as far as I'm concerned. But with Rogers you never know. My fingers are crossed.

[grilw]

quick inquiry , can I try to bargain for a $20/$25 per month deal , if I am just signing up with Rogers for the first time ?

This Christmas I am getting a RAZR , and I REALLY like these 20/25 dollar plans you guys are posting here ! I don't mind calling back a couple dozen times until I get a vulnerable employee , hehe .

[MizTEcK]

Yep, that's what they tried to do telling me that the two doesn't stack. But I told them what's done is done, you can't remove it because I extended three contracts for it. (Me, my girlfriend and her brother, all two year deals). So the girl I talk to after finding out the $15 option(Company Calling and LD Option) was charged on our bills. So I told the girl to get her supervisor to call me back because they're backtracking from their offer. But then I decided to call Retention back and got someone else who saw what was going on and added them for me. The next day the supervisor called me back and I told her it's been resolved. I'm good to go as far as I'm concerned. But with Rogers you never know. My fingers are crossed.

actually i still have that campus to campus credit, i'm just waiting for my 3 months unlimited to go off to see if it actually works... PLEASE SAY R2R ON MY BILL LOL

[aznk]

for all of you inquiring about the 1000 unlimited R2R minutes the student addon .. it can not be added onto the retention plans.. a newbie rep will be able to add it on but it will just get removed automatically by the computer when your new billing cycle takes effect.. trust me :P

Do you happen to work at rogers? haha.

If so, PLEASE get me a deal on the RAZR i just want the phone to be cheaper....just want extra credit back

[QtBeBe_Angel]

I was looking to upgrade my phone since the one iam using now has already died on me. So, I phoned retentions and tha rep told me.. i had to pay $199 for a 3 yr contract for the Sony Ericsson s710a and still pay $35 admin and charging me another $37 b/c i am upgrading mah phone early.

Has anyone gotten a discounted price for getting a Sony Ericsson s710a and if, u have.. can u tell me how did u get that discount and how do u actually get tha other 2 fee waived~?

[jay_bionic]

I was looking to upgrade my phone since the one iam using now has already died on me. So, I phoned retentions and tha rep told me.. i had to pay $199 for a 3 yr contract for the Sony Ericsson s710a and still pay $35 admin and charging me another $37 b/c i am upgrading mah phone early.

Has anyone gotten a discounted price for getting a Sony Ericsson s710a and if, u have.. can u tell me how did u get that discount and how do u actually get tha other 2 fee waived~?
Man, to be very honest, these ROgers people are getting very strict now. I thought they'd be a bit lenient but they're not. COuld it because Nadir Muhammed is in charge now?

[QtBeBe_Angel]

called Rogers today, talked to Ingrid (she is very polite and friendly). Got the following:

With 3 Year Renewal
$99 Sony Ericsson S710a, free shipping, admin fee waived

$20 / month
250 min day
unlimit after 8/weekend
caller id
100 min long distance
6 month unlimit local
3 month unlimit text

Just wondering, how did u manage to ask them to give u a sony ericsson s710a for $99? Can someone please help b/c i really wanna get a sony ericsson but i don't wanna pay so much for it since i am on a low budget~

[HowEver]

Just wondering, how did u manage to ask them to give u a sony ericsson s710a for $99? Can someone please help b/c i really wanna get a sony ericsson but i don't wanna pay so much for it since i am on a low budget~

Much depends on your history with Rogers, how much you have actually been paying each month, and which rep. you get.

It is entirely possible that the $99 s710a was a one-off. Or perhaps the person just paid a $500/month bill. Every case is different and even numbers within the same account may be treated differently.

Really, if you are on a budget (who isn't?) and they won't give you the s710a for $99, get another phone, or wait 2 months. Prices change.

[weedb0y]

Razr or S710a?

Which one would you pick? (if they were both $99!) Which could be the case in next 2 months or so..

[Singh_21]

My plan

$20
250 daytime minutes
25 anytime minutes
U\L Evenings & Weekend after 8 pm
Free Caller ID
100 Canadian LD minutes
Unlimted calling/text/picture & video messaging for 6 months
$35 admin fee waived
$99 for Motorola V3 Razor

Pretty much the same as what most of you guys got.

[Ch28]

Razr or S710a?

Which one would you pick? (if they were both $99!) Which could be the case in next 2 months or so..

S710a.

My gf has that phone and its a pretty sweet phone and the reception on it is great along with a good camera and the games are pretty nice as well :D

the Razr is basically a thinner Motorola V-series phone with a crappy camera and crappy to decent reception.

[spiller]

Razr is one of the best rf phones in the lineup.....unless you're using it i wouldn't spread false info like that. s710a screen sucks up battery life so if you don't mind recharging a lot sooner than most other phones then it is a good phone.

[Max_Dealing]

I need to renew and need advise. I started to read the thread but gave up after reading a few pages.

I need a new phone, about 200-300 minutes day time, voice mail, and caller ID. The rest are just perks. I have three rogers services including the celli. My cell is about 2 years old so I may qualify for the exchange thingy, I don't know.

Could you provide some details or advise.
MD

[ehsu]

Just wondering, how did u manage to ask them to give u a sony ericsson s710a for $99? Can someone please help b/c i really wanna get a sony ericsson but i don't wanna pay so much for it since i am on a low budget~

Yup. I called twice. First time I asked them how much they could offer me for the SE S710a. I got a quote of $99 for 3yr with $35 admin and the monthly plan. So I called second time to ask another CSR a couple days later to see if they can waive the admin fee, and the CSR waived it for me.

[QtBeBe_Angel]

Yup. I called twice. First time I asked them how much they could offer me for the SE S710a. I got a quote of $99 for 3yr with $35 admin and the monthly plan. So I called second time to ask another CSR a couple days later to see if they can waive the admin fee, and the CSR waived it for me.

ThanQ for ur advice~ :)

But wut kinda plan where u on before u called in to ask about tha pricing of the phones?

[c001m4n]

Anyone else succeeded in changing from their 1 year free plan to any of the retention plans posted? I called them twice, first time the person said they can't offer me the plan and apparently put a note on my account.

[molexir]

Just a reminder if anyone has the $45/1500 min Rogers plan that was offered last year and wants to get rid of it don't downgrade/change/cancel.

I'll take this plan over - contact me via PM/email molexir@gmail.com thanks.

[AirTimid]

I was looking to upgrade my phone since the one iam using now has already died on me. So, I phoned retentions and tha rep told me.. i had to pay $199 for a 3 yr contract for the Sony Ericsson s710a and still pay $35 admin and charging me another $37 b/c i am upgrading mah phone early.

Has anyone gotten a discounted price for getting a Sony Ericsson s710a and if, u have.. can u tell me how did u get that discount and how do u actually get tha other 2 fee waived~?


Some of the dealers in the Halifax area are selling the s710a for $150 after rebate. That's the best i've seen. I think it's for new customers and 3 years contract. I actually lucked out in the phone department. I broke my phone I got on a HUP back in June. I called retentions a couple of weeks ago and asked what I could do to replace the phone after telling her how dumb I was for breaking the original phone and she offered me the RAZR for $99. I took it. Then I found out I could get a 15% discount on my Eastlink bundle if I was on a Rogers 3 year contract, so I re-did my contract and was eligible for a HUP. So I got the s710a. The s710a will be arriving on Tuesday and i'm allowed to keep the RAZR. $300 for a couple of greats phones is awesome. Rogers retentions has been great to me. Kudos to them.

[ehsu]

ThanQ for ur advice~ :)

But wut kinda plan where u on before u called in to ask about tha pricing of the phones?

$30/month, 3 yrs (almost expired when i called)
250min
after 8pm weekday/end
caller ID
admin fee
25 text msgs
rogers/rogers

[ryyeung]

is the SE s710 durable, how about the RAZR camera how many megapixels

[grilw]

Is this thread only applicable for expiring/existing contracts , or new members can take advantage of this whole thing too ?

[jtcb]

A bit off topic here. Has anyone tried to change your cell number on the Rogers website? How is that done? I know there is a $10 service charge for that. The call center rep said they (website) will give you ten numbers to choose from. Do they charge you when you request the change or after a sucessful change? Does showing the number counts? I havn't actually done it so I don't know.

[Dd_anon]

is the SE s710 durable, how about the RAZR camera how many megapixels

I believe the RAZR has .3 megapizel cam

[QtBeBe_Angel]

Some of the dealers in the Halifax area are selling the s710a for $150 after rebate. That's the best i've seen. I think it's for new customers and 3 years contract. I actually lucked out in the phone department. I broke my phone I got on a HUP back in June. I called retentions a couple of weeks ago and asked what I could do to replace the phone after telling her how dumb I was for breaking the original phone and she offered me the RAZR for $99. I took it. Then I found out I could get a 15% discount on my Eastlink bundle if I was on a Rogers 3 year contract, so I re-did my contract and was eligible for a HUP. So I got the s710a. The s710a will be arriving on Tuesday and i'm allowed to keep the RAZR. $300 for a couple of greats phones is awesome. Rogers retentions has been great to me. Kudos to them.

So, that means u got 2 phones within a few months? Do u have a very expensive plan or something?

[CJJ25]

my plan is this 25 = 200 mins, free even/weekend at 6pm, free call id/vm. I am just wondering if I could add free R2R or maybe upgrade 30 = 300 mins. cuz i never seemed to be able to have it under limit. thxx

[akz]

Do you happen to work at rogers? haha.

If so, PLEASE get me a deal on the RAZR i just want the phone to be cheaper....just want extra credit back


lol nop im not a rogers employee .. (why does everyone on rfd suspect everyone to be an employee of a place of a deal that they comment negatively on lol..) anyways im just a rogers abuser who keeps calling haha :P the max u can get is the

20$
unlimited ev/wknd @ 6pm start time or VM
call display
100 ld minutes
250 daytime

thats the max.. if they added campus calling.. trust me itll get removed when the new billing cycle takes place. Ive added it twice by tricking ******** csrs but its gotten removed heh :)

[AirTimid]

So, that means u got 2 phones within a few months? Do u have a very expensive plan or something?

I got 2 phones in 1 week

[Canucksrulez]

Connectivity: Bluetooth capable
Data: Enhanced USB connection(charges as well as synchronizes

However, i didn't receive any usb cable. just an travel charger. If it doesn't inclube it, how much would it cost?? Can i use a regular usb to usb mini cable and i have to buy a certified one from Motorola. The reason i asked this is because my friend has the Motorola Phone Tools software cd?
thanks for the help

[bunnyfoo]

Connectivity: Bluetooth capable
Data: Enhanced USB connection(charges as well as synchronizes

However, i didn't receive any usb cable. just an travel charger. If it doesn't inclube it, how much would it cost?? Can i use a regular usb to usb mini cable and i have to buy a certified one from Motorola. The reason i asked this is because my friend has the Motorola Phone Tools software cd?
thanks for the help

I don't think the V3 comes with a data cable. I just used the one that came with my digital camera and it works well with MPT.

[Ragged]

lol nop im not a rogers employee .. (why does everyone on rfd suspect everyone to be an employee of a place of a deal that they comment negatively on lol..) anyways im just a rogers abuser who keeps calling haha :P the max u can get is the

20$
unlimited ev/wknd @ 6pm start time or VM
call display
100 ld minutes
250 daytime

thats the max.. if they added campus calling.. trust me itll get removed when the new billing cycle takes place. Ive added it twice by tricking ******** csrs but its gotten removed heh :)

Well, they charged me for the feature which shows up on the bill as "Company Calling and LD Option ---- $15" and when I called back to complain about it they credited my bill and told me that they will honor it and that I will see $15 credit for now on. I even spoke to a supervisor to make sure that everything will be the way I was promised. On a sidenote they will change my billing date to the 7th of every month because they said that's how all "campus" option subscribers have it. Hopefully they don't screw around this time and actually deliver.

[ryyeung]

nice

[Ch28]

Razr is one of the best rf phones in the lineup.....unless you're using it i wouldn't spread false info like that. s710a screen sucks up battery life so if you don't mind recharging a lot sooner than most other phones then it is a good phone.

I like how you just automatically assume that I've never used it because I've said something that isn't to your liking.

I've used a V3 before and the reception I've gotten on Rogers with it was pretty poor. I get better reception with my T616 then I do with that rebadged pos. The only way the S710a screen will suck up battery life is if you keep playing with it but that happens with every phone.

[AirTimid]

I like how you just automatically assume that I've never used it because I've said something that isn't to your liking.

I've used a V3 before and the reception I've gotten on Rogers with it was pretty poor. I get better reception with my T616 then I do with that rebadged pos. The only way the S710a screen will suck up battery life is if you keep playing with it but that happens with every phone.

Sorry to hear about your experience, but on the majority, people agree with spiller. The RAZR is a good phone, period. The s710 is a good phone and gadget. Mine should be arriving today. I also own the RAZR which I like very much, although it's pretty boring features-wise.

[molexir]

Has anyone been successful on getting a deal on data packages and if so how?

I'd like a data package to rival the Fido Hip Top - or close to it.

[Mad.Whack]

Has anyone been successful on getting a deal on data packages and if so how?

I'd like a data package to rival the Fido Hip Top - or close to it.

Not gonna happen, rogers are STILL data nazi's

[Cyber0066]

I was offered this corporate plan

$18
200 mins
unlimited evenings/weekends from 6
per second billing
free caller ID
free voicemail

Is it possible to bundle anything else with this plan?
ie. 100 long D minutes, 6 months unlimited talk/text etc etc?

[HowEver]

What did Rogers say when you asked? Really, you were offered a great plan. Especially if they won't be charging the extra $5 for 6:00 p.m. unlimited. Take it. Ask for the add-ons. You won't get the 6 months, don't know about the LD.

Which hospital do you work at?

I was offered this corporate plan

$18
200 mins
unlimited evenings/weekends from 6
per second billing
free caller ID
free voicemail

Is it possible to bundle anything else with this plan?
ie. 100 long D minutes, 6 months unlimited talk/text etc etc?

[Menace]

Yes, I did on the Rogers customer service website. It was $25, not $10. I can't remember exactly how many numbers I could choose, but you do get a good list. If you don't like any of them, try again later. You will get different list each time. They will charge you in the next billing period.


A bit off topic here. Has anyone tried to change your cell number on the Rogers website? How is that done? I know there is a $10 service charge for that. The call center rep said they (website) will give you ten numbers to choose from. Do they charge you when you request the change or after a sucessful change? Does showing the number counts? I havn't actually done it so I don't know.

[st7860]

they only charge you after you click the final confirmation button. so you can do it every day to get 10 numbers to see if you like them or not.

[jtcb]

Yes, I did on the Rogers customer service website. It was $25, not $10. I can't remember exactly how many numbers I could choose, but you do get a good list. If you don't like any of them, try again later. You will get different list each time. They will charge you in the next billing period.

The phone rep said it is $10 online. It is $25 if you do it at the retail store.

@st7860, I will try everyday then.. Thanks for the info.

[Focus]

Do anyone know what V3 $100 promo is going to end? If it is tonite I have to rush to the mall and get it.
And anyone have any idea what's the promo for next month?

[Max1107]

And anyone have any idea what's the promo for next month?

Well technically this is not a real promo, but they are going to bring in the w600 sometime mid december.

[Pavel]

Do anyone know what V3 $100 promo is going to end? If it is tonite I have to rush to the mall and get it.
And anyone have any idea what's the promo for next month?

I heard it will [likely] end in early January. The Xmas season is the biggest for all cellular providers. This is probably the best time get a new phone/plan.

[molexir]

When is the 6mos free chat/text etc promo ending?

Slighty off topic:

Has anyone gotten a better deal than the $45/1500 plan that was offered last year in response to the Telus offer.

To be more specific has anyone gotten an offer that comes close to rivaling the UNLIMITED COUNTRY FIDO & ROGERS EXTENDED COVERAGE + etc plan?

If anyone has post the details.

I might be able to get the UNLIMITED COUNTRY FIDO & ROGERS EXTENDED COVERAGE + etc plan but if Rogers can match it or come relatively close then I'll gladly stay put.

[jay_bionic]

Does any know of a really good Rogers plan because I need to get one ASAP? I am looking for something with unlimited evenings and weekends or unlimited incoming. Hope I can get caller ID with it.

[akz]

Well, they charged me for the feature which shows up on the bill as "Company Calling and LD Option ---- $15" and when I called back to complain about it they credited my bill and told me that they will honor it and that I will see $15 credit for now on. I even spoke to a supervisor to make sure that everything will be the way I was promised. On a sidenote they will change my billing date to the 7th of every month because they said that's how all "campus" option subscribers have it. Hopefully they don't screw around this time and actually deliver.

"company calling" is NOT "campus calling" if you have campus calling it is labeled as "campus calling" :)


Does any know of a really good Rogers plan because I need to get one ASAP? I am looking for something with unlimited evenings and weekends or unlimited incoming. Hope I can get caller ID with it.

READ dont expect to be spoonfed.. its all there you can click on any page they are all about the same plan ...

[sabrederek]

Does any one know if I get a corperate deal do I still get my 15% bundle discount with my home internet and cable?

My Current deal with bell expires in 30 days and am fed up with bell's billing... in 2 years not sure if more than a few bills were correct.

Last question, on the razor phone I am getting mixed information on battery life, some say good, some say bad, others say only a day or 2. Spec numbers say it should be better than my wifes "PAy as you GO" base Nokia which she charges every 1 1/2 week. I'm a low time user and my 2 year old Audiovox flip lasts about 4-5 days, same as new.... I can live with twice a week but not daily.

Any real life numbers?

TIA

[fiendy]

Does any one know if I get a corperate deal do I still get my 15% bundle discount with my home internet and cable?

My Current deal with bell expires in 30 days and am fed up with bell's billing... in 2 years not sure if more than a few bills were correct.
TIA

I am on a corporate plan (through the Alumni of my Univ.) and they weren't going to offer me the bundle discount then they realized I am paying for the plan myself, so they gave it to me.

In short, if you're paying for it, you get the discount, if your company is, likely you won't (but then why do you need a discount?)

[Geil]

The batt life I am getting out of my unit (make sure you fully charge and discharge the batt the first 3-5 times and repeat this ones in a while) is about 3-4 days at very light (200min a month? incl night and weekend) use but always on. My gurl dun charge for over a week cause she switches it off at night! So depending on how you really use it time does vary significantly


Last question, on the razor phone I am getting mixed information on battery life, some say good, some say bad, others say only a day or 2. Spec numbers say it should be better than my wifes "PAy as you GO" base Nokia which she charges every 1 1/2 week. I'm a low time user and my 2 year old Audiovox flip lasts about 4-5 days, same as new.... I can live with twice a week but not daily.

Any real life numbers?

TIA

[AirTimid]

You shouldn't fully discarge a Lithium Ion battery according to what I read on the Howard forums, because Lithium Ion batteries have no memory.

[Geil]

You shouldn't fully discarge a Lithium Ion battery according to what I read on the Howard forums, because Lithium Ion batteries have no memory.

That's what I thought too but every single manual I care to read is advising to at least "condition" the battery the first few times. In the end no one can proof anything and there will always be a lot of claims with little facts (someone do a study :)) and it is simply a good practice with no risk? ;)

[sreaberac]

I just confirmed my new plan.

$20 +SAF + 911
new phone (samsung phone I mentioned before)
Waived activation completely
Free Voice mail
Free Call ID
6 months unlimited
100 canada long distance
nights/weekends 8pm
225 anytime.

2 yr contract

I think I maxed out what I could without a corporate. I probably could have pushed for the 6pm instead of the voice mail. But Seeing how I don't think I'd go over on anytime minutes anyways I went for the voice mail.

[c001m4n]

I was able to change my $45/month plan to this:
$15/month
250minutes
Weekends & Evening at 6pm
Call Display
100minutes LD
6 months of unlimited
$99 for Razr (GO conformity!) and $15 Admin fee

Overall I am very happy :cheesygri

[Arrow]

I was able to change my $45/month plan to this:
$15/month
250minutes
Weekends & Evening at 6pm
Call Display
100minutes LD
6 months of unlimited
$99 for Razr (GO conformity!) and $15 Admin fee

Overall I am very happy :cheesygri


:-0 Do you mean $25/month??

[c001m4n]

No, they are going to credit me $10/month. I had to change my plan before they start charging me for more than the SAF per month.

[weedb0y]

I just got $99 razr with no admin fee!

Just did an HUP ;)

[jtcb]

No, they are going to credit me $10/month

Who did you talk to? I thought $20 is already a good deal.. :(

[c001m4n]

Who did you talk to? I thought $20 is already a good deal.. :(
Well I mentioned the deal Bell had for U of C students ($22.5/month, 200min, CID, VM, per second) and the very nice CR agent offered me this plan. I asked for the $35 to be waived, but she said she can either credit me $10 everymonth or credit me the admin fee. I called back and it was a different person, still very nice :D, offered to credit me $20 for the admin fee. I did a HUP last year.

[Mad.Whack]

Doesn't matter who he talked to, you don't get to chose who you talk to.

Nice plan though

[bisk]

Well I just got off of the phone with a CSR and I was offered a CRAP package.

$20/month + the regular fees (6.95 and .50)
200 minutes
Unlimited weeknights and weekends starting at 8pm
Free Rogers to Rogers calling.

This is basically the same plan that I have now, except I'm getting 50 more daytime minutes...yeah! :| I was also offered the RAZR for $150 minus the $50 mail-in rebate on a 3 year contract and $200 minus the $50 mail-in rebate on a 2 year contract.

What I'm looking to get is
About $25 all fees included plus tax
150 daytime minutes
Unlimited weeknights and weekends starting at 6pm
Voice Mail
Call Display
RAZR phone for $100 (or less...) without a mail-in rebate.

Is there something out there that I can get with those features? I'm assuming that call waiting is included with all plans, right? The $18 plan listed above sounds like exactly what I'd like to have, but I'm not too sure if I can get that discount with my corporation (RBC Bank).

[HowEver]

^
If you're not sure if you can get that discount based on where you work, why don't you just call and ask?

[sreaberac]

Don't be greedy.

Quebec, Ontario, BC:

It's more expensive. Best you can do on retention is $20.
THey seem to be having the promotion of throwing in 100 Long distance, and 6 months unlimited on a 2 year contract so ask for that. Fight for voicemail and call display. They'll throw that in. in terms of 6pm.. they might but you won't get voicemail. 3 yr contract for $99 razr don't push your luck for anything better. That's STANDARD. They can't do better. Don't be greedy.

Best corporate is $18 bucks won't get lower than that. It'll include everything 6pm. No long distance thing though.

Everywhere else in Canada:
Because telus offers Super talk $15 in these areas and not in the other provinces. They'll match it and you'll get something essentially like the corporate plan 6pm with everything for $15. But don't act like you bargained better than people in Quebec, Ontario, and BC because they just don't have that option.

[tchai]

Just called and talked very nice to the CSR
I still have 30 months left on my contract, so I don't really have much of a bargaining power

This is what I had before

$20 + SAF + 911
1 year unlimited free calling
Unlimited weekend/weeknights starting at 8pm
Call Display
FREE Nokia 3220


Here is what I just got offered
$20 + SAF + 911
Continuing my unlimited free calling till Mar 31, 2006
100 min. long dist. in Canada
Call Display
$99 for the Motorola Rokr (not $150 - $50 rebate)
$35 admin charge


I guess I didn't get the best of deals. But certainly reasonable since I already got a free phone just 6 months ago from Rogers.

I wasn't even eligible for HUP yet and was supposed to pay a $49 penalty for an early HUP.

I think I'll stick with this deal. Its not too shabby.

[tchai]

I was able to change my $45/month plan to this:
$15/month
250minutes
Weekends & Evening at 6pm
Call Display
100minutes LD
6 months of unlimited
$99 for Razr (GO conformity!) and $15 Admin fee

Overall I am very happy :cheesygri


You sure lucked out
Are you sure its "Weekends & Evening at 6pm" ? Not 8pm?

[bisk]

^
If you're not sure if you can get that discount based on where you work, why don't you just call and ask?

Don't be greedy.

Quebec, Ontario, BC:

It's more expensive. Best you can do on retention is $20.
THey seem to be having the promotion of throwing in 100 Long distance, and 6 months unlimited on a 2 year contract so ask for that. Fight for voicemail and call display. They'll throw that in. in terms of 6pm.. they might but you won't get voicemail. 3 yr contract for $99 razr don't push your luck for anything better. That's STANDARD. They can't do better. Don't be greedy.

Best corporate is $18 bucks won't get lower than that. It'll include everything 6pm. No long distance thing though.

Everywhere else in Canada:
Because telus offers Super talk $15 in these areas and not in the other provinces. They'll match it and you'll get something essentially like the corporate plan 6pm with everything for $15. But don't act like you bargained better than people in Quebec, Ontario, and BC because they just don't have that option.


I did call and the package that I was offered was for my corporate discount, but I would like to get something more like what Cyber0066 got. I'd be happy with that plan and a $99 RAZR.

[c001m4n]

You sure lucked out
Are you sure its "Weekends & Evening at 6pm" ? Not 8pm?
Yeah I know. I am pretty sure it's from 6pm, I assumed they try to PM with Bell's plan for U of C students. I guess I'll have to wait for my next bill to find out.

[Medlar]

I was able to change my $45/month plan to this:
$15/month
250minutes
Weekends & Evening at 6pm
Call Display
100minutes LD
6 months of unlimited
$99 for Razr (GO conformity!) and $15 Admin fee

Overall I am very happy :cheesygri

So you are on the Telus Match plan from last year?
How did you talk to begin with so that they change your plan from $45/month to $15/month

I am not looking for a $15 however I do like to know how you talk to the rep?
$20 for me I am happy too

[c001m4n]

So you are on the Telus Match plan from last year?
How did you talk to begin with so that they change your plan from $45/month to $15/month

I am not looking for a $15 however I do like to know how you talk to the rep?
$20 for me I am happy too
Yeah, the $45/month 750min, 1 year free plan. I tried to ask for the $20 plan straight away when I called them up, twice. They even noted on my account they had already refused to change my plan. So the third time I had to find some incentive for them to change my plan and luckly there was the Bell UofC plan. I called and hinted that I want to change to Bell and transfer my account to someone else if they can't match it. The CR rep put me on hold and came back with 200min, then after a moment 250min. I think all you need is some incentive for them to change it for you.

[sreaberac]

$15 dollar plan is ONLY offered in provinces that are NOT BC, Ontario, or Quebec. Hence he's in CALGARY so he can get the $15 plan which is NOT available to you.

Sigh, I dont' know why I have to post this so many times. $18 corporate is best you can do with Ontario, Quebec, and BC, and $20 is best you can do with non corporate.

[B40]

I did call and the package that I was offered was for my corporate discount, but I would like to get something more like what Cyber0066 got. I'd be happy with that plan and a $99 RAZR.

What are the current Rogers deals for expiring contracts?

I see a special now for $99 razr, but it's with a 3 year contract. Keep in mind there are two versions of the razr too, one with 0.3MP camera and the newer one with 2MP.

[heymrdj]

so wait a minute im confused... is rogers not willing to let you downgrade your plan if yo uwere on the telus 1 year free promotion? cuz they clearly said you can downsgrade your plan after the first free year!

[bisk]

$15 dollar plan is ONLY offered in provinces that are NOT BC, Ontario, or Quebec. Hence he's in CALGARY so he can get the $15 plan which is NOT available to you.

Sigh, I dont' know why I have to post this so many times. $18 corporate is best you can do with Ontario, Quebec, and BC, and $20 is best you can do with non corporate.

Is this directed at me? I know that the best I'll be able to do is $18 on a corporate contract and I'm fine with that...if only I could get that good of a price.


What are the current Rogers deals for expiring contracts?

I see a special now for $99 razr, but it's with a 3 year contract. Keep in mind there are two versions of the razr too, one with 0.3MP camera and the newer one with 2MP.

I'm trying to find out what the current deals are...I'm going to call Rogers again tomorrow.

It doesn't really matter to me what RAZR I get...if I understand correctly, the newer one also has iTunes built in too (like the ROKR). All I want is a compact phone that I can clip onto my belt and have it not be too obtrusive as well as sych with my Outlook Contacts and Calendar.

[st7860]

What are the current Rogers deals for expiring contracts?

.

Rogers SDU Special Duties Unit: 1-888-936-7283
Conditions:
1. be a rogers customer for at least 6 months.
2. renew your contract for a total of 3 years(from the day you call, NOT added on to whatever you have right now)\

3. you can get: $25/mo+tax+licence for 250 daytime, unlimited evenings at 6pm, unlimited weekends, and FREE Call Display and FREE detailed billing. If you are a very elite rogers customer, you can sometimes get 100 minutes of Canadian Long Distance and free voicemail, AND no $35 upgrade fee when you get a new phone

4. you do not need to work for a Union, Bank, Corporation, whatever. Usually
ANY rogers customer that fulfills condition #1 is eligible for the plan. and you can transfer the contract later. With a Corporate plan, you CAN't transfer it to anyone except an eligible person.


Telus Mobility Special Forces 1-877-279-3100
They can give discounts and some plans depending on which province you are in, however, for example, on a 3 year term, the cancellation fee if you change your mind could be over $650, but with Rogers or Fido, it will be a MAXIMUM of $200 NO MATTER HOW LONG YOUR CONTRACT IS.

Fido Black Ops - 1-888-259-3436
For low usage fido customers, they can convert you to a special top secret $10 per month plan that has NO licence fee, and charges 30 cents a minute billed by the second. for high usage customers, i have no idea what plan they will give.

[ParkIro]

What are the current Rogers deals for expiring contracts?

I see a special now for $99 razr, but it's with a 3 year contract. Keep in mind there are two versions of the razr too, one with 0.3MP camera and the newer one with 2MP.

I googled and found out that the RAZR V3x is the one that has 2MP but I don't think that any of the ones Rogers is offering is the V3x 2MP RAZR.

[Mad.Whack]

I googled and found out that the RAZR V3x is the one that has 2MP but I don't think that any of the ones Rogers is offering is the V3x 2MP RAZR.

I think its a 1.3MP camera.

Should be available Q1 of 2006.

It would be kind of silly to have two razors on the market at the same time IMO.

[Superbman]

this thread has to be one of the longest in internet history

[Geil]

this aint bad but over at CRSX the chat/***** thread reaches 100pages easily every month, this is kids stuff 200pages in a year :)
They have to create a new thread or more everymonth to not crash the system haha

[Geil]

oh but this thread is way more informative though and useful the CRSX one is just for BSing :lol: ! haha

[ryyeung]

what is CRSX?