Staples.ca

Where's my order Staples?

By: NG
On: Nov 12, 2008

Comment:
First Staples didn't deliver mine when they said they would since the truck apparently ran out of time (thanks Staples for not calling to let me know and leaving me on hold for 20 mins when I called to find out) Then Staples canceled my order and now claims that the driver tried to deliver it Friday but couldn't since my number was busy (the buzzer system is tied into the phone) when he came by (I'd bellieve that if that's what they told me the first time). When I wrote to enquire why I was told two different reasons why the driver didn't come by I got a long winded statement that basically said poor communication between truck and warehouse. They ended the mail with "We thank you for your patience in this matter". The word patience made me wonder if they were going to be be bringing in a replacement from another district (since it went out of stock after my order) however when I asked them that they said no however they invited me to continue to check their website for other products to purchase. How nice of them.

Sentry Group OS0410 Fire-Safe Combination Safe

By: puppydg68
On: Sep 1, 2008

Comment:
Sentry Group OS0410 Fire-Safe Combination Safe

GE Cordless Phones

By: platinum_label
On: Aug 31, 2008

Comment:
Bought a couple home phones from their online clearance section as posted on RFD. Prices were great. Website is difficult to navigate. Website has poor tracking information. The product was supposed to arrive on Aug 28. It is now Sept 1 still no sign of it.

CANON POWERSHOT A580 CAMERA

By: cymaxahid
On: Aug 31, 2008

Comment:
I tried to buy this camera from the Young/King staples store. When i reached at store and asked if its in stock they mentioned that we have 2 in stock (manager mentioned) and he has locked those two. Then they asked me if i will buy any accessories with it and Protection plan. I said no, he went back and when came back he told me we are sold out (i could feel it was cheating). I ordered online and that experience was really good and fast.

Good overall

By: JenGal
On: Aug 18, 2008

Comment:
The selection of products, prices and free shipping on orders over $50 are all great features of this retailer. And when coupons are applied on top of their everyday prices, you can score an even better deal. All my orders have always been delivered the next business day and I've only once had a broken item delivered (a lamp with a glass shade) but it was replaced the next day after a quick call to Customer Service. The only thing I don't like about shopping from this website is that it doesn't tell you that an item is out of stock until you put it into your shopping cart. If an item is out of stock, it shouldn't allow you to place it into your shopping cart to begin with. Perhaps this doesn't bother other people but its a big pet peeve of mine. Other than that, Staples.ca is a good place to shop online for office supplies and office furniture.