ShopSmartBuy.ca

Maytay AC: still not shipped

By: picp01
On: Jul 8, 2008

Comment:
I ordered a 18,000BTU from ShopSmartBuy. The price was great and the shipping charges as well (for such a big item). The week after it was not shipped yet and I noticed the 18,000BTU model was a 230V. They were kind enough to accept to change my order for a 12,000BTU model and said they would reimburse the difference. Two weeks later I had still not received the reimbursement so I wrote to them. They did not answer this email yet and it was sent 1 week ago. I will have to write back to them or call. Also, after more then 1 month, my AC has still not been shipped to me. It was not indicated on their web site that the item was not in stock. Instead it was said "Availability: Usually Ships in 3 to 5 Business Days" It Twice they told me they would receive the item the next week and that they would ship it the next day. I am starting to worry. I might not receive the AC before the end of the summer and what was then a good deal at the begining of June will be an ordinary deal at the end of the hot season. Last but not least on their site they state the following: "Your credit card will be charged within 24 hours prior to shipment of your item(s)." But in reality my CC was billed right after my order was placed and that is (as of today) more then 1 month before the shipping of the AC. So they do not respect their advertized process. I will update this review ocne I receive my AC or if it ends differently. Pascal

10/10

By: prophet57
On: May 2, 2008

Comment:
I recently purchased a Samsung LN-T4061 and was very satisfied with the product, value and service both betore and after the transaction. Their wide variety of major appliances,bargain prices and expectation of great service will make me a repeat customer.

ShopSmartBuy

By: BushCaddy
On: Apr 29, 2008

Comment:
Ordered an LG 25760 Titanium fridge and Samsung Washer. Saved a LOT compared to anywhere else, and received them within 2 business days

Very Satisfied

By: du2772
On: Apr 12, 2008

Comment:
Ordered a Garmin 250W, refurbished $189.99. Unit shipped next day, arrived within two days. Product was well packaged and works like a charm. Would certainly consider ordering again. Only downside $19.99 shipping.