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Dell.ca

Dell.ca


Dell.ca is the only place you can buy Dell products. They build to order and have no retail outlets. For entry level systems they are hard to beat. They have recently been expanding into other areas like LCDs and MP3 players.


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Overall Rating

Overall Rating: 3.58

Based on 126 User Ratings
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Store URL: http://click.linksynergy.com/fs-bin/click?id=CAqD7bLWUPI&offerid=55419.10000001&type=3&subid=0
Price Match: None.
Contact Information: Tel: 1-800-999-3355
Email:
Store Locator: Find a store
Shipping info: There is a set shipping cost for each item they sell, but they often have free shipping or reduced shipping cost promotions.
Return Policy: You have 30 days to return the product, and must pay for return shipment, as well as insurance, or bear the risks. Returned items are subject to a 15% restocking fee. Refurbished products must be returned within 15 days.
Other Info: Languages: English, French
Payment Options: American Express
Visa
Mastercard



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Gotta know your prices



By: wackojacko
On: Aug 11, 2008

Comment:
Dell.ca can have some great deals, but you need to watch their prices. They can have a "deal" but it is not a good as what the item has sold for in the past. Also watch for their pricing errors. They can really work in your favour.
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Ms



By: cyang
On: Aug 6, 2008

Comment:
Always liked the quick service, usually within a week.
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Service Issue



By: natszone
On: Aug 6, 2008

Comment:
Have ordered and received my XPS laptop pretty fast. Service isn't the greatest. Had sent emails to customer service and no one reply. Tried the website instant chat with customer service and that didn't work either. Pretty disappointed. Thought I could get better service.
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Dell is fast on shipping Deals of the Day items, but customer service needs (lots of) improvements



By: ivan3721
On: Aug 6, 2008

Comment:
I've bought Deals of the Day products at least five times in the past, and I usually receive my order within a week. I'm satisfied with that. However my co-worker had serious issues with Dell's customer service. He wanted to order some extra screws to install a second harddrive on his Dell laptop, and it took more than a month for the screws to arrive (it would probably take longer if he had not called Dell at least 5 times to deal with the "customer service" representatives). He had several other issues with Dell such as double ordering of the screws, and Dell's refusal to cover the laptop screen latch with the warranty (the laptop is only one month old).
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dell order for laptop case



By: ajay67ca
On: Aug 5, 2008

Comment:
good quick delivery. they agree to return a letter without any questions.
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