Dell.ca

Gotta know your prices

By: wackojacko
On: Aug 11, 2008

Comment:
Dell.ca can have some great deals, but you need to watch their prices. They can have a "deal" but it is not a good as what the item has sold for in the past. Also watch for their pricing errors. They can really work in your favour.

Ms

By: cyang
On: Aug 6, 2008

Comment:
Always liked the quick service, usually within a week.

Service Issue

By: natszone
On: Aug 6, 2008

Comment:
Have ordered and received my XPS laptop pretty fast. Service isn't the greatest. Had sent emails to customer service and no one reply. Tried the website instant chat with customer service and that didn't work either. Pretty disappointed. Thought I could get better service.

Dell is fast on shipping Deals of the Day items, but customer service needs (lots of) improvements

By: ivan3721
On: Aug 6, 2008

Comment:
I've bought Deals of the Day products at least five times in the past, and I usually receive my order within a week. I'm satisfied with that. However my co-worker had serious issues with Dell's customer service. He wanted to order some extra screws to install a second harddrive on his Dell laptop, and it took more than a month for the screws to arrive (it would probably take longer if he had not called Dell at least 5 times to deal with the "customer service" representatives). He had several other issues with Dell such as double ordering of the screws, and Dell's refusal to cover the laptop screen latch with the warranty (the laptop is only one month old).

dell order for laptop case

By: ajay67ca
On: Aug 5, 2008

Comment:
good quick delivery. they agree to return a letter without any questions.