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!!WARNING!! I ran into this problem last night !!
Their system may break up your order (due to shipping or warehouse locations), and the MKTBDAY rebate only applied to one order.
I had to go into chat to get it fixed. The first time the first agent brushed me off. T
Here’s an excerpt from the second one (I’ve shortened it up so it’s not verbatim):
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Initial Question/Comment: Order Verification
Hello my name is #######. How may I help you today?
I ONLY placed one order last night. On the preview screen the MKTBDAY showed the 40odd dollar discount (as my order was over 400 dollars).
I show the oirtems ordered are: MS WIN 7 HOME PREMIUM UPG FAM PACK , CASE RAIDMAX| ATX-248WB RT and the BT ALTEC LANSING BACKBEAT 906 R , with a DVD BURN SONY|AD-7240S-0B % .
and the 10% should have applied to all four items.
http://promotions.newegg.ca/nepro/1yra/index.html?cm_sp=homepage_lb-_-nepro1yra110409-_-http://promotions.newegg.ca/nepro˱yra𯘠x130.jpg
The items are split into two orders due to the warehouses they are shipping from.
I don’t care. Ship it in a pink box with two elephants thrown in as complimentary. Fact is, you say 10% up to 250 in savings, I’m talking 40 bux here. So fix my second order that YOUR system broke.
Thank you for that information. May I please have a moment to check into this for you?
Sure. As I see it, you owe me 11.25
Thank you for holding… Your correct. Ill have this issued as a refund.The refund will post within 3-5 business days to your original form of payment.
Thanks. Oh, and you should have this fixed so you’re not screwing other people over accidentally.
No problem at all. Was I able to resolve your issue or answer all your questions today?
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