Dell
Dell: Grab & Go Bell Internet Kit is $7.99 for 3 Months (Ontario & Quebec Only)
This deal has expired!
Over in the forums, stephroll spotted the return of the $7.99 Bell Internet deal exclusively from Dell. It's been awhile since we've seen the Grab and Go Bell Internet Kit (regularly $29.99) dropped to the $7.99 price and although 3 months of Bell Internet service is being offered instead of 4 months, this prepaid kit is still a pretty decent deal considering you can receive up to 16 Mbbp Internet speed (regularly $53.95 & $61.95 monthly) depending on your location and service availability. The offer, unfortunately, is available to new Bell Internet customers or current Bell dial-up customers living in Ontario and Quebec only.
A Bell phone line is not required, however, you do need to contact Bell to arrange for a technician to do the actual installation. The contact number along with an activation code and instructions are included in the kit. Also keep in mind that before your 3 months is up, you'll need to contact Bell and give them a minimum 30-day cancellation notice otherwise you will be billed the monthly regular price. To learn more, visit Dell.com.
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But also be careful with this "deal"...
1. Bandwidth usage limits, ~25GB/month, are way lower than smaller ISPs like Teksavvy, ~300GB or more.
2. Dealing with Bhell is always risky. You may spend more time than it's worth sorting out bhilling errors, correcting Bhell lies, dealing with tech support in SE Asia, etc.
ISTM a good use for this deal is if you're now on cable and want to see if DSL is available reliably at good speeds in your neighbourhood. (Bhell keeps installing remotes all the time. I recently found one around the corner from me and got upgraded from a high-error 4Mb/s line to super-clean 6Mb/s one. (And I'm on Teksavvy, too.))
Keep cable in parallel until you decide using this kit that it's worth switching to DSL. Then switch to a wholesaler like Teksavvy where you'll pay less and get far more.
Note 1 month cancellation notice required to avoid any charge.
Sucks that Bell now cut it down to 3 months .Guess too many abused it lol
The first install was prompt and great and the second one was late and horrid.
I still have a month or more before cancelling and the speed has been as described for Fibe 25 but the cap is a killer as you can go over the MONTHLY cap in LESS than 7 HOURS.
They really need to at least double the cap.
I have also noticed that even if you do nothing with the wifi OFF, the usage meter is still registers some usage somewhere in the neighborhood of 3 GB/month.
There was an outage for an hour or so within the last 2 months where the modem was searching and losing the DNS address every 5 minutes.
I would also advise you to keep an eye on the billing as one of mine which was supposed to be free was showing $155 owing. I called and they tried to tell me there is an activation fee and I explained that it was included in the kit and the reversed the charges.
I just hope I wont have to go through that rigmarole next month for the other line.
I don't get why it is so hard for companies to just deliver exactly what they offer without looking for a loophole to give the customer the shaft.
Bell is now charging customers $2 for a paper bill, which I find disgusting.
Number one, with mistakes like the extra $155 fiasco, how could you trust not having a paper trail when they make errors like that?
If you ever had a problem they could just {{POOF}} "oops the records have disappeared into the ether" and then what recourse would you have?
With all that being said, even at full price this is good value for the money and hope cancelling will go off without a hitch.
When dealing with anyone over the phone, especially someone with a bad reputation like Bhell and Robbers, always keep your own notes about who you talked to, when you talked to them, what you discussed, what they offered, what you agreed, etc. Then when they try that stunt you're in control because you're the only one with a written record. This works extremely well if your issue ever escalates to vendor management and especially small claims court because your version will be the only one that's documented. Seriously. People set themselves up for a fall when they talk to the likes of Bhell and Robbers without taking such defensive measures.
Always get name of CSR and event/confirmation number ( they always asign one when they start a convo )
Also, I do not always get an email from Bell to tell me there's a new bill. And their usage meter is neither accurate nor up-to-date.
I do, although it's for POTS, not DSL. I also get an e-mail from Teksavvy every month for DSL. Both e-mails arrive regularly and reliably. Perhaps there's an issue with your e-mail system or client. (And I suppose you've never had an paper bill lost in the snail mail system
What does this have to do with paper vs. e-mail billing?
1. Dell doesn't PM or price protect.
2. Is your time really worth so little that you'd waste to try to recover $2?
Anyone know how long you can keep this kit (before activation)? Do you have to activate it by a certain date?
I have the older 4 month kit that allowed fibe 25, so that may have changed.
Interesting because they've never protected me on a price drop on their own site before, let alone price matched another vendor. Posts by others on RFD confirm that this is their policy, e.g.
http://forums.redflagdeals.com/does-...rantee-820056/
http://forums.redflagdeals.com/does-...ection-861130/ (in which I posted this response from Dell, "We have received your request for a refund of a price difference on your system purchased on order number 2975*****. Dell does not honour price reduction requests once the order has shipped from our facilities. We apologize, however; we will not be able to offer a price reduction concession.")
But I do sincerely hope you get lucky this time
My old package was for the 4 month one, I bought it in July 2007 with my laptop & just used it in December 2011!
01AMSystem: "We apologize for the wait. Customer Care Chat is currently experiencing higher than expected wait times. Please feel free to reach out to our Customer Care Phone Agents at 1-800-624-9897. Order status may be obtained at www.dell.com/orderstatus."
04/19/2012 08:52:19AMSession Started with Agent (Navneet_Eric)
04/19/2012 08:52:24AMAgent (Navneet_Eric): "Welcome to Dell US Chat! My name is Navneet and I will be your Customer Care Expert."
04/19/2012 08:52:25AMAgent (Navneet_Eric): "Glad that you chatted in today! I'd be happy to assist you. How may I help you today?"
04/19/2012 08:52:47AMjimmy: "Does Dell have price protect if the item I bought 2 weeks ago drop in price?"
04/19/2012 08:53:30AMAgent (Navneet_Eric): "Yes."
04/19/2012 08:53:43AMjimmy: "can you help me or I need to call in?"
04/19/2012 08:54:02AMAgent (Navneet_Eric): "May I have your Dell Order number or any Dell Reference number please?"
04/19/2012 08:54:21AMjimmy: "********* order number"
04/19/2012 08:54:30AMjimmy: "it on sale right now for $7.99"
04/19/2012 08:54:40AMAgent (Navneet_Eric): "May I know are you in US or Canada ?"
04/19/2012 08:54:47AMjimmy: "canada"
04/19/2012 08:56:55AMAgent (Navneet_Eric): "You have reached US Dell Customer Care. You may please contact Dell Canada Care at 800-387-5759 ."
04/19/2012 08:57:10AMjimmy: "ok"
If you require further assistance, please visit us at support.dell.com
Charging customers $2 is a cash grab period.
A better solution would be to give the disillusioned greeny weenies a $2 discount and leave the rest of us alone. There are parties shooting off depleted uranium rounds overseas and they expect people to believe that paying an extra $2 is helping the environment... get real.
I am sick and tired of being told the answer to "being green" is in my pocketbook.
The social engineering psychological warfare has been raining down hard on us for the last 20 years, it just has to stop.
The points I was trying to make is that (a) we have alternatives, e.g. downloading a PDF (personally I'd rather they attached the PDF to the e-mail like Teksavvy does) and (b) conventional paper bills can get lost just as easily as e-mails.
In any case this thread is about the Dell/Bhell Grab and Go deal, not about Bhell's $2 fee for paper, Let's stay on topic. If you want to rail against the latter there's at least one thread on RFD that's on-topic.