Last week I dumped a gigantic (truly -- gigantic) glass of water all over my desk here at the RedFlagDeals.com HQ, and my cell phone took the brunt of the spill. My phone was instantly fried, obviously, but luckily our office is very close to a major mall that contains two separate Rogers store locations. (Yes, I'm with Rogers and yes, when my contract is up I will probably hoof it over to Mobilicity.)
Here's where things get interesting: I went to the first location, presented the issue and asked what my options were. The guy behind the counter presented a couple of different suggestions, none of which cost less than $500 and none of which involved me having a phone like the one that had died --he was offering very primitive phones at steep prices. At the second location, the guy behind the counter gave me an upgraded phone (a BlackBerry Bold 9990 to replace the BlackBerry Curve I had) for $150 plus a $50 mail-in rebate. After fees and taxes I was out less than $200 and I had a phone with a touchscreen. (I know I might get some flak for choosing BlackBerry, but I like the way they handle email and I like having a keyboard. And I'm prone to dumping to gigantic glasses of water on myself.)
I have always known that shopping around and comparing prices saves money, and I had certainly experienced a variety of responses when I called Rogers customer service. But it was interesting to me to get two wildly different offers from the same company in the same mall -- I expected there, at least, I would find some consistency in the offers. (Although it's obviously for the best that the second location didn't offer me what the first location had!)
What was your latest comparison shopping adventure?